XIOX CORPORATION

                  STOCK PURCHASE AND INVESTOR RIGHTS AGREEMENT

         This Stock Purchase and Investor Rights Agreement (this "Agreement") is
made and entered into as of September 21, 1998, by and between Xiox Corporation,
a  Delaware  corporation  (the  "Company"),  and each of the  persons  listed on
Exhibit A hereto, each of which is herein referred to as an "Investor."


                                    RECITALS

         WHEREAS,  the  Company  desires  to  sell to each  Investor,  and  each
Investor  desires to  purchase  from the  Company,  shares of Series A Preferred
Stock,  par value  $.01 per  share,  of the  Company  (the  "Series A  Preferred
Stock"), on the terms and conditions set forth in this Agreement;

         WHEREAS,  such Series A Preferred Stock will be convertible into shares
of the Common  Stock,  par value $.01 per share,  of the  Company  (the  "Common
Stock");

         NOW, THEREFORE,  in consideration of the foregoing recitals, the mutual
promises hereinafter set forth, and other good and valuable  consideration,  the
receipt and  sufficiency  of which are hereby  acknowledged,  the parties hereto
agree as follows:

         1.       AGREEMENT TO PURCHASE AND SELL STOCK.

                  (a)  Authorization.  As of the Closing (as defined below), the
Company's  Board of Directors  (the "Board") will have  authorized the issuance,
pursuant to the terms and conditions of this Agreement,  of 1,907,989  shares of
Series A  Preferred  Stock,  having  the  rights,  preferences,  privileges  and
restrictions set forth in the Certificate of Designations, Preferences and Other
Rights of Series A Preferred Stock in the form attached hereto as Exhibit B (the
"Certificate of Designations") and 1,907,989 shares of Common Stock for issuance
upon conversion of the Series A Preferred Stock.

                  (b)  Agreement  to Purchase and Sell  Securities.  The Company
hereby  agrees to issue to each  Investor  at each of the  Closings  (as defined
below),  and each Investor  hereby agrees to acquire from the Company at each of
the  Closings,  the number of shares of Series A Preferred  Stock  specified for
such Closing  opposite each Investor's  name on Exhibit A hereto  (collectively,
the  "Purchased  Shares")  at a price per  share in cash  equal to the Per Share
Purchase Price (as defined below), for an aggregate cash consideration  equal to
such number of shares of Series A Preferred  Stock,  multiplied by the Per Share
Purchase Price. As used in this Agreement,  the "Per Share Purchase Price" shall
be equal to Five Dollars  ($5.00).  Immediately  prior to the First Closing each
Investor will deliver the full amount of cash consideration for both Closings to
an escrow  agent,  who will  transfer  such funds to the  Company at each of the
Closings according to the schedule set forth in Exhibit A hereto.






                  (c) Use of Proceeds. The Company intends to, and will (subject
to  modification  by Board approval) apply the net proceeds from the sale of the
Purchased  Shares for  corporate  purposes  disclosed  to the  Investors  by the
Company prior to the date hereof.

         2.       CLOSINGS.

                  (a) The purchase and sale of the  Purchased  Shares shall take
place in two separate closings (each, a "Closing"). At each Closing, the Company
will deliver to each Investor  certificates  representing  the Purchased  Shares
against delivery to the Company by each Investor of the  consideration set forth
in Section 1(b) paid by wire transfer of funds to the Company. Closing documents
may be delivered by facsimile  with original  signature  pages sent by overnight
courier.

                  (b) The purchase and sale of the first  tranche shall occur at
the offices of Wilson Sonsini Goodrich & Rosati,  650 Page Mill Road, Palo Alto,
California at 2:00 p.m.  Pacific  Daylight Time,  within three (3) business days
after the  conditions set forth in Sections 5 and 6 have been  satisfied,  or at
such other time and place as the Company and each Investor  mutually  agree upon
(which time and place are referred to in this Agreement as the "First Closing").

                  (c) The purchase and sale of the second tranche shall occur at
the offices of Wilson Sonsini Goodrich & Rosati,  650 Page Mill Road, Palo Alto,
California at 2:00 p.m. Pacific  Daylight Time,  within three (3) days after the
satisfaction of the conditions of the Second Closing,  or at such other time and
place as the Company and each Investor mutually agree upon (which time and place
are  referred  to in this  Agreement  as the  "Second  Closing").  If the Second
Closing  does not occur within  sixty (60) days of the First  Closing,  then the
obligation of each  Investor to purchase the shares of Series A Preferred  Stock
that such Investor  would  otherwise be obligated to purchase at the time of the
Second Closing shall terminate.

         3.       REPRESENTATIONS AND WARRANTIES OF THE COMPANY.

                  The Company  hereby  represents  and warrants to each Investor
that the statements in this Section 3 are true and correct,  except as set forth
in the Disclosure Letter from the Company of even date herewith (the "Disclosure
Letter") or disclosed in the SEC Documents (as defined below):

                  (a) Organization Good Standing and Qualification.  The Company
is a corporation duly organized, validly existing and in good standing under the
laws of the State of Delaware and has all corporate power and authority required
to (a) carry on its  business as  presently  conducted,  and (b) enter into this
Agreement  and the other  agreements,  instruments  and  documents  contemplated
hereby, and to consummate the transactions  contemplated hereby and thereby. The
Company is qualified to do business and is in good standing in each jurisdiction
in which the failure to so qualify would have a Material Adverse Effect. As used
in this Agreement, "Material Adverse Effect" means a material adverse effect on,
or a material  adverse  change in, or a group of such  effects on or changes in,
the business, operations, financial condition, results of operations, prospects,
assets or liabilities of the applicable party and its  subsidiaries,  taken as a
whole.

                                       -2-




                  (b) Capitalization. The capitalization of the Company, without
giving effect to the transactions contemplated by this Agreement, is as follows.
The  authorized  stock of the Company  consists of  10,000,000  shares of Common
Stock,  of which  3,147,231  shares were issued and  outstanding  as of the date
hereof,  and  1,907,989  shares  of  Series A  Preferred  Stock,  $.01 par value
("Preferred  Stock"),  none of which is issued or outstanding on the date hereof
(other than the Purchase Shares). All such shares of Common Stock have been duly
authorized, and all such issued and outstanding shares of Common Stock have been
validly issued,  are fully paid and  nonassessable and are free and clear of all
liens,  claims and  encumbrances,  other than any liens,  claims or encumbrances
created by or imposed upon the holders thereof. As of June 30, 1998, the Company
has also reserved  684,150  shares of Common Stock for issuance upon exercise of
options granted to officers, directors,  employees or independent contractors or
affiliates of the Company  under the  Company's  Restated 1984 Stock Option Plan
and the Company's 1994 Stock Plan. As of June 30, 1998, of the 684,150 shares of
Common Stock  reserved for issuance  upon  exercise of options,  498,200  shares
remained  subject to outstanding  options with a weighted average exercise price
of  approximately  $4.41 per share,  and 185,950 shares were reserved for future
grant.  All  shares of Common  Stock  subject to  issuance  as  aforesaid,  upon
issuance on the terms and conditions  specified in the  instruments  pursuant to
which they are issuable, will be duly authorized, validly issued, fully paid and
nonassessable.  There are no other equity securities,  options, warrants, calls,
rights,  commitments  or  agreements  of any character to which the Company is a
party or by which it is bound  obligating the Company to issue,  deliver,  sell,
repurchase or redeem,  or cause to be issued,  delivered,  sold,  repurchased or
redeemed,  any shares of the  capital  stock of the  Company or  obligating  the
Company  to  grant,  extend  or enter  into any such  equity  security,  option,
warrant,  call,  right,  commitment or agreement.  The Company does not have any
subsidiaries,  nor does the Company own any capital stock, assets comprising the
business  of,  obligations  of,  or  any  other  interest  (including,   without
limitation,  any equity or partnership  interest) in, or any outstanding loan or
advance to or from, any person or entity.

                  (c) Due Authorization. All corporate action on the part of the
Company,   its   officers,   directors  and   stockholders   necessary  for  the
authorization, execution, delivery of, and the performance of all obligations of
the Company under this Agreement, and the authorization,  issuance,  reservation
for issuance and delivery of all of the  Purchased  Shares being sold under this
Agreement,  has been taken, and this Agreement  constitutes the legal, valid and
binding obligation of the Company, enforceable against the Company in accordance
with its  terms,  except (a) as may be  limited  by (i)  applicable  bankruptcy,
insolvency,  reorganization or others laws of general application relating to or
affecting the enforcement of creditors'  rights generally and (ii) the effect of
rules of law governing the availability of equitable  remedies and (b) as rights
to indemnity or  contribution  may be limited under federal or state  securities
laws or by principles of public policy thereunder.

                  (d)      Valid Issuance of Stock.

                           (i) Valid Issuance.  The shares of Series A Preferred
Stock to be issued  pursuant to this  Agreement,  and the shares of Common Stock
issuable  upon  conversion  thereof,  will be,  upon  payment  therefor  by each
Investor in accordance with this Agreement, or conversion in accordance with the
Certificate of  Designations,  duly authorized,  validly issued,  fully paid and
non-assessable.

                                       -3-




                           (ii) Compliance with  Securities  Laws.  Assuming the
correctness  of the  representations  made by each Investor in Section 4 hereof,
the  Purchased  Shares  will be  issued  to each  Investor  in  compliance  with
applicable   exemptions  from  (i)  the  registration  and  prospectus  delivery
requirements  of the Securities Act of 1933, as amended (the  "Securities  Act")
and (ii) the  registration  and  qualification  requirements  of all  applicable
securities laws of the states of the United States.

                  (e)  Governmental  Consents.  No consent,  approval,  order or
authorization  of, or registration  qualification,  designation,  declaration or
filing with, any federal,  state or local governmental  authority on the part of
the Company is required in connection with the  consummation of the transactions
contemplated  by  this  Agreement,  except  for:  (i)  compliance  with  the HSR
Requirements  (as  defined  below)  that  may  be  required  for  the  voluntary
conversion of the Series A Preferred  Stock;  (ii) the filing of a Form 8-K with
the Securities and Exchange Commission ("SEC") following the Closing;  (iii) the
filing  of such  qualifications  or  filings  under the  Securities  Act and the
regulations  thereunder  and  all  applicable  state  securities  laws as may be
required in connection  with the  transactions  contemplated  by this Agreement;
(iv) the listing of the Common Stock  issuable  upon  conversion of the Series A
Preferred  Stock  on the  Nasdaq  SmallCap  Market  and  (v) the  filing  of the
Certificate  of  Designations  with  the  Secretary  of  State  of the  State of
Delaware.   All  such   qualifications   and  filings   will,  in  the  case  of
qualifications, be effective on the Closing and will, in the case of filings, be
made  within  the  time  prescribed  by  law.  As used  herein,  the  term  "HSR
Requirements"  means  compliance  with the filing and other  requirements of the
Hart-Scott-Rodino  Antitrust  Improvements  Act of 1976,  as  amended  (the "HSR
Act").

                  (f) Non-Contravention. The execution, delivery and performance
of this  Agreement by the Company,  and the  consummation  by the Company of the
transactions contemplated hereby, do not and will not (i) contravene or conflict
with the Certificate of Incorporation or Bylaws of the Company;  (ii) constitute
a violation of any provision of any federal, state, local or foreign law binding
upon or applicable to the Company;  or (iii) constitute a default or require any
consent  under,  give  rise  to  any  right  of  termination,   cancellation  or
acceleration  of, or to a loss of any  benefit to which the  Company is entitled
under, or result in the creation or imposition of any lien, claim or encumbrance
on any assets of the Company under, any contract to which the Company is a party
or any permit,  license or similar right relating to the Company or by which the
Company may be bound or affected  in such a manner as,  together  with all other
such matters, would have Material Adverse Effect.

                  (g) Litigation.  There is no action, suit, proceeding,  claim,
arbitration or investigation ("Action") pending or, to the best of the Company's
knowledge,  threatened:  (i) against the Company, its activities,  properties or
assets,  or any officer,  director or employee of the Company in connection with
such officer's,  director's or employee's relationship with, or actions taken on
behalf of, the Company,  that is  reasonably  likely to have a Material  Adverse
Effect, or (ii) that seeks to prevent,  enjoin,  alter or delay the transactions
contemplated by this Agreement.  The Company is not a party to or subject to the
provisions of any order,  writ,  injunction,  judgment or decree of any court or
government  agency or  instrumentality.  No Action by the  Company is  currently
pending nor does the Company  intend to initiate  any Action that is  reasonably
likely to have a Material Adverse Effect.

                                       -4-




                  (h) Compliance with Law and Charter Documents.  The Company is
not  in  violation  or  default  of  any   provisions  of  its   Certificate  of
Incorporation  or Bylaws,  both as amended.  The Company has  complied and is in
compliance with all applicable statutes,  laws, rules, regulations and orders of
the United States of America and all states thereof, foreign countries and other
governmental bodies and agencies having jurisdiction over the Company's business
or properties,  except for any violations that would not, either individually or
in the aggregate, have a Material Adverse Effect.

                  (i)      SEC Documents.

                           (i)  Reports.  The  Company  has  furnished  to  each
Investor  prior to the date hereof  copies of its Annual  Report on Form 10-K SB
for the fiscal year ended December 31, 1997 ("Form 10-K"), its Quarterly Reports
on Form 10-Q SB for the fiscal  quarters  ended  March 31 and June 30, 1998 (the
"Form  10-Q's"),  and all  other  registration  statements,  reports  and  proxy
statements  filed by the Company with the SEC on or after December 31, 1997 (the
Form 10-K, the Form 10-Q's and such registration  statements,  reports and proxy
statements are collectively referred to herein as the "SEC Documents").  Each of
the  SEC  Documents,  as of  the  respective  date  thereof  (or if  amended  or
superseded by a filing prior to the closing date of this Agreement,  then on the
date of such filing), did not, and each of the registration statements,  reports
and proxy statements filed by the Company with the SEC after the date hereof and
prior  to the  Closing  will  not,  as of the date  thereof  (or if  amended  or
superseded by a filing prior to the date of this Agreement,  then on the date of
such filing), contain any untrue statement of a material fact or omit to state a
material fact necessary in order to make the statements  made therein,  in light
of the circumstances under which they were made, not misleading.  The Company is
not a party to any material  contract,  agreement or other  arrangement that was
required to have been filed as an exhibit to the SEC  Documents  that was not so
filed.

                           (ii) Financial  Statements.  The Company has provided
each  Investor  with copies of its audited  financial  statements  (the "Audited
Financial  Statements")  for the fiscal year ended  December 31,  1997,  and its
unaudited financial statements for the six-month period ended June 30, 1998 (the
"Balance Sheet Date").  Since the Balance Sheet Date, the Company has duly filed
with the SEC all registration statements,  reports and proxy statements required
to be filed by it under the  Securities  Exchange  Act of 1934,  as amended (the
"Exchange Act"), and the Securities Act. The audited and unaudited  consolidated
financial statements of the Company included in the SEC Documents filed prior to
the date hereof fairly present, in conformity with generally accepted accounting
principles ("GAAP") (except, in the case of the Form 10-Q's, as may otherwise be
permitted by Form 10-Q)  applied on a consistent  basis (except as otherwise may
be stated in the notes  thereto),  the  consolidated  financial  position of the
Company  and its  consolidated  subsidiaries  as at the  dates  thereof  and the
consolidated  results of their  operations  and cash flows for the periods  then
ended  (subject to normal  year-end  audit  adjustments in the case of unaudited
interim financial statements).

                  (j) Absence of Certain Changes Since Balance Sheet Date. Since
the Balance  Sheet Date,  the business and  operations  of the Company have been
conducted in the ordinary course  consistent  with past practice,  and there has
not been:

                                       -5-




                           (i) any declaration,  setting aside or payment of any
dividend or other  distribution of the assets of the Company with respect to any
shares of capital  stock of the Company or any  repurchase,  redemption or other
acquisition by the Company or any  subsidiary of the Company of any  outstanding
shares of the Company's capital stock;

                           (ii) any damage,  destruction or loss, whether or not
covered  by   insurance,   except  for  such   occurrences,   individually   and
collectively,  that have not  resulted,  and are not  expected  to result,  in a
Material Adverse Effect;

                           (iii) any waiver by the  Company of a valuable  right
or of a material  debt owed to it,  except for such  waivers,  individually  and
collectively,  that have not  resulted  and are not  expected  to  result,  in a
Material Adverse Effect;

                           (iv) any  material  change  or  amendment  to, or any
waiver of any material  right under a material  contract or arrangement by which
the Company or any of its assets or properties  is bound or subject,  except for
changes,  amendments  or  waivers,  individually  and  collectively,   that  are
expressly provided for or disclosed in this Agreement or that have not resulted,
and are not expected to result, in a Material Adverse Effect;

                           (v)  any  change  by the  Company  in its  accounting
principles,  methods or practices or in the manner it keeps its accounting books
and records, except any such change required by a change in GAAP; or

                           (vi) any other event or condition  of any  character,
except  for such  events  and  conditions  that have not  resulted,  and are not
expected to result,  either individually or collectively,  in a Material Adverse
Effect.

                  (k) Invention Assignment and Confidentiality  Agreement.  Each
employee and  consultant or  independent  contractor of the Company whose duties
include the development of products or Intellectual Property (as defined below),
and each former employee and consultant or independent  contractor  whose duties
included the development of products or Intellectual  Property, has entered into
and executed an invention assignment and confidentiality  agreement in customary
form or an employment or consulting agreement containing  substantially  similar
terms.

                  (l)      Intellectual Property.

                           (i)  Ownership  or Right  to Use.  To the best of the
Company's  knowledge,  the Company has sole title to and owns, or is licensed or
otherwise  possesses  legally  enforceable  rights to use, all patents or patent
applications,  software,  know-how,  registered or  unregistered  trademarks and
service  marks  and  any  applications  therefor,   registered  or  unregistered
copyrights,  trade names, and any applications therefor,  trade secrets or other
confidential or proprietary information  ("Intellectual  Property") necessary to
enable the Company to carry on its business as currently conducted, except where
any  deficiency,  or group of  deficiencies,  would not have a Material  Adverse
Effect.

                                       -6-




                           (ii) Licenses;  Other Agreements.  The Company is not
currently the licensee of any material portion of the  Intellectual  Property of
the Company.  There are not  outstanding  any licenses or agreements of any kind
relating  to  any  Intellectual  Property  owned  by  the  Company,  except  for
agreements  with customers of the Company entered into in the ordinary course of
the Company's business and other licenses and agreements that, collectively, are
not  material.  The  Company  is not  obligated  to pay any  royalties  or other
payments to third  parties with respect to the  marketing,  sale,  distribution,
manufacture,  license or use of any Intellectual Property, except as the Company
may be so obligated in the ordinary course of its business,  as disclosed in the
Company's SEC Documents (as defined below) or where the aggregate amount of such
payments could not reasonably be expected to be material.

                           (iii) No  Infringement.  To the best of the Company's
knowledge,  the  Company  has not  violated or  infringed  and is not  currently
violating or  infringing,  and the Company has not  received any  communications
alleging that the Company (or any of its employees or consultants)  has violated
or infringed,  any Intellectual  Property of any other person or entity,  to the
extent that any such violation or infringement,  either individually or together
with all other such violations and infringements,  would have a Material Adverse
Effect.

                           (iv)  Employees and  Consultants.  To the best of the
Company's  knowledge,  no employee of or consultant to the Company is in default
under any term of any employment contract,  agreement or arrangement relating to
Intellectual Property of the Company or any non-competition  arrangement,  other
contract or any restrictive  covenant  relating to the Intellectual  Property of
the Company,  where such default,  together with all other such defaults,  would
have a Material Adverse Effect. The Intellectual  Property of the Company (other
than any Intellectual Property duly acquired or licensed from third parties) was
developed  entirely by the employees of or consultants to the Company during the
time they were employed or retained by the Company, and to the best knowledge of
the  Company,  at no time during  conception  or  reduction  to practice of such
Intellectual  Property of the Company  were any such  employees  or  consultants
operating  under any grant from a government  entity or agency or subject to any
employment agreement or invention assignment or non-disclosure  agreement or any
other  obligation with a third party that would  materially and adversely affect
the  Company's  rights  in  the  Intellectual  Property  of  the  Company.  Such
Intellectual  Property of the Company  does not,  to the best  knowledge  of the
Company,  include any invention or other intellectual property of such employees
or  consultants  made  prior to the time  such  employees  or  consultants  were
employed  or  retained  by the  Company  nor any  intellectual  property  of any
previous employer of such employees or consultants nor the intellectual property
of any other person or entity.

                  (m) Registration  Rights.  Except with respect to that certain
Investor Rights Agreement, dated June 30, 1997, between the Company and Flanders
Language Valley and as provided in this  Agreement,  effective upon the Closing,
the Company is not  currently  subject to any grant or agreement to grant to any
person or entity any rights (including  piggyback  registration  rights) to have
any securities of the Company registered with the SEC or registered or qualified
with any other governmental authority.

                                       -7-




                  (n) Title to Property and Assets. The properties and assets of
the Company are owned by the Company free and clear of all  mortgages,  deeds of
trust, liens, charges,  encumbrances and security interests except for statutory
liens for the payment of current  taxes that are not yet  delinquent  and liens,
encumbrances  and  security  interests  that  arise in the  ordinary  course  of
business and do not in any material  respect affect the properties and assets of
the Company.  With respect to the property and assets it leases,  the Company is
in compliance with such leases in all material respects.

                  (o) Tax  Matters.  The  Company  has  filed all  material  tax
returns required to be filed, which returns are true and correct in all material
respects,  and the  Company  is not in default  in the  payment  of such  taxes,
including  penalties and interest,  assessments,  fees and other charges,  other
than those being  contested in good faith and for which  adequate  reserves have
been  provided or those  currently  payable  without  interest that were payable
pursuant to said returns or any assessments with respect thereto.

                  (p)  Full  Disclosure.   The  information  contained  in  this
Agreement,  the  Disclosure  Letter and the SEC  Documents  with  respect to the
business,  operations,  assets, results of operations and financial condition of
the Company, and the transactions  contemplated by this Agreement , are true and
complete in all material  respects and do not omit to state any material fact or
facts  necessary  in  order  to make  the  statements  therein,  in light of the
circumstances under which they were made, not misleading.

                  (q) Finder's Fee. The Company neither is nor will be obligated
for  any  finder's  or  broker's  fee or  commission  in  connection  with  this
transaction.

                  (r)  Year  2000  Compliance.  All  of the  Company's  products
(including  products currently under  development) are Year 2000 Compliant.  For
purposes of this Agreement,  "Year 2000 Compliant" means, to the extent products
are designed to (i) record,  store,  process and calculate and present  calendar
dates falling on and after January 1, 2000, and (ii)  calculate any  information
dependent  on or relating to such dates,  they will do so in the same manner and
with the same functionality,  data integrity,  and performance as those products
record,  store,  process and calculate and present calendar dates falling on and
before December 31, 1999, and calculate any information  dependent on or related
to  such  dates.  None  of  the  Company's   material  products  will  lose  any
functionality  with  respect to the  introduction  of records  containing  dates
falling on or after  January 1, 2000.  All of the  Company's  internal  computer
systems,  including without limitation,  its accounting  systems,  are Year 2000
Compliant.

                  (s) Small Business  Concern.  The Company is a "small business
concern"  within the meaning of the federal  Small  Business  Investment  Act of
1958, as amended,  and the  regulations  thereunder,  and Part 121 of the United
States Code of Federal Regulations.  The information set forth on SBA Forms 480,
652D and 1031  furnished by the Company to the Investors that are Small Business
Investment  Companies  (each, an "SBIC") is complete and correct in all material
respects.  Furthermore,  as long as any SBIC is an investor in the Company,  the
Company will provide the SBIC any  information  that is reasonably  requested by
the  Small  Business  Administration  ("SBA").  The  Company  will  provide  SBA
examiners  access to its books and records for SBA audit  purposes in accordance
with ordinary SBA procedures.

                                       -8-




                  (t) Real Property  Holding  Corporation.  The Company is not a
real property  holding  corporation  within the meaning of Internal Revenue Code
Section 897(c)(2) and any regulations promulgated thereunder.

         4.       REPRESENTATIONS,  WARRANTIES  AND CERTAIN  AGREEMENTS  OF EACH
                  INVESTOR.

                  Each Investor hereby  severally,  and not jointly,  represents
and warrants to the Company, and agrees that:

                  (a) Organization Good Standing and Qualification. The Investor
is either

                           (i) a corporation  duly organized,  validly  existing
and in good standing under the laws of the state or nation  indicated on Exhibit
A and has all  corporate  power  and  authority  required  to (A)  carry  on its
business as presently conducted, and (B) enter into this Agreement and the other
agreements, instruments and documents contemplated hereby, and to consummate the
transactions contemplated hereby and thereby, or

                           (ii) a partnership  duly organized,  validly existing
and in good standing under the laws of the state  indicated on Exhibit A and has
all power and  authority  required  to (A) carry on its  business  as  presently
conducted,  and  (B)  enter  into  this  Agreement  and  the  other  agreements,
instruments   and  documents   contemplated   hereby,   and  to  consummate  the
transactions contemplated hereby and thereby.

The  Investor  is  qualified  to do  business  and is in good  standing  in each
jurisdiction  in which the failure to so qualify  would have a Material  Adverse
Effect.

                  (b) Authorization.  This Agreement has been duly authorized by
all necessary corporate or partnership action, as applicable, on the part of the
Investor.  This Agreement  constitutes the Investor's  legal,  valid and binding
obligation,  enforceable in accordance with its terms,  except as may be limited
by (i)  applicable  bankruptcy,  insolvency,  reorganization  or  other  laws of
general  application  relating to or affecting  the  enforcement  of  creditors'
rights  generally and (ii) the effect of rules of law governing the availability
of equitable  remedies.  Each Investor  has, as  applicable,  full  corporate or
partnership power and authority to enter into this Agreement.

                  (c)  Governmental  Consents.  No consent,  approval,  order or
authorization of, or registration,  qualification,  designation,  declaration or
filing with, any federal,  state or local governmental  authority on the part of
the Investor is required in connection with the consummation of the transactions
contemplated by this Agreement,  except for the filing of such qualifications or
filings  under  the  Securities  Act or the  Exchange  Act and  the  regulations
thereunder  and all  applicable  state  securities  laws as may be  required  in
connection  with  the  transactions  contemplated  by this  Agreement.  All such
qualifications and filings will, in the case of qualifications,  be effective on
the Closing and will, in the case of filings, be made within the time prescribed
by law.

                                       -9-




                  (d) Non-Contravention. The execution, delivery and performance
of this Agreement by the Investor,  and the  consummation by the Investor of the
transactions contemplated hereby, do not and will not (i) contravene or conflict
with the Certificate of Incorporation,  Bylaws, or the Partnership  Agreement or
comparable governing document, as applicable, of the Investor; (ii) constitute a
violation of any provision of any federal,  state,  local or foreign law binding
upon or applicable to the Investor; or (iii) constitute a default or require any
consent  under,  give  rise  to  any  right  of  termination,   cancellation  or
acceleration  of, or to a loss of any benefit to which the  Investor is entitled
under, or result in the creation or imposition of any lien, claim or encumbrance
on any assets of the  Investor  under,  any  contract to which the Investor is a
party or any permit,  license or similar  right  relating to the  Investor or by
which the Investor may be bound or affected in such a manner as,  together  with
all other such matters, would have a Material Adverse Effect.

                  (e)  Litigation.  There  is  no  Action  pending  against  the
Investor  that  seeks  to  prevent,  enjoin,  alter or  delay  the  transactions
contemplated by this Agreement.

                  (f)  Purchase  for Own  Account.  The  Purchased  Shares to be
purchased by the Investor are being  acquired for  investment for the Investor's
own account, not as a nominee or agent, and not with a view to the public resale
or  distribution  thereof  within the  meaning of the  Securities  Act,  and the
Investor has no present intention of selling,  granting any participation in, or
otherwise  distributing  the same. The Investor also  represents that it has not
been formed for the specific purpose of acquiring its Purchased Shares.

                  (g) Investment  Experience.  The Investor understands that its
purchase  of the  Purchased  Shares to be  purchased  by the  Investor  involves
substantial  risk.  The Investor has  experience as an investor in securities of
companies  and  acknowledges  that it is able to fend for  itself,  can bear the
economic risk of its  investment in the Purchased  Shares and has such knowledge
and experience in financial or business matters that it is capable of evaluating
the merits and risks of this  investment in the Purchased  Shares and protecting
its own interests in connection with this investment.

                  (h) Accredited Investor Status. The Investor is an "accredited
investor"  within the meaning of Regulation D promulgated  under the  Securities
Act.

                  (i) Restricted  Securities.  The Investor understands that the
Purchased  Shares  are  characterized  as  "restricted   securities"  under  the
Securities  Act,  inasmuch  as they are being  acquired  from the  Company  in a
transaction  not involving a public  offering and that under the  Securities Act
and  applicable  regulations  thereunder  such  securities may be resold without
registration under the Securities Act only in certain limited circumstances. The
Investor  is  familiar  with Rule 144 of the SEC, as  presently  in effect,  and
understands the resale limitations imposed thereby and by the Securities Act.

                                      -10-




                  (j) Legends. The Investor agrees that the certificates for the
Purchased Shares shall bear the following legend:

                  "The  shares  represented  by this  certificate  have not been
                  registered  under the Securities Act of 1933 or with any state
                  securities commission,  and may not be transferred or disposed
                  of by the holder in the  absence of a  registration  statement
                  which  is  effective  under  the  Securities  Act of 1933  and
                  applicable state laws and rules, or, unless, immediately prior
                  to the time set for  transfer,  such  transfer may be effected
                  without  violation  of the  Securities  Act of 1933 and  other
                  applicable state laws and rules."

In addition, the Investor agrees that the Company may place stop transfer orders
with its transfer  agents with  respect to such  certificates.  The  appropriate
portion of the legend and the stop transfer orders will be removed promptly upon
delivery  to the Company of such  satisfactory  evidence  as  reasonably  may be
required  by the Company  that such  legend or stop  orders are not  required to
ensure compliance with the Securities Act.

                  (k)  Finder's  Fee.  The  Investor  neither  is  nor  will  be
obligated for any finder's or broker's fee or commission in connection with this
transaction.

         5.       CONDITIONS TO EACH INVESTOR'S OBLIGATIONS AT CLOSING.

                  (a) The obligations of each Investor under Sections l and 2 of
this Agreement are subject to the fulfillment or waiver,  on or before the First
Closing, of each of the following conditions:

                           (i)  Representations and Warranties True. Each of the
representations  and  warranties  of the Company  contained in Section 3 will be
true and  correct in all  material  respects on and as of the date hereof and on
and as of the date of the First  Closing,  except as set forth in the Disclosure
Letter or the SEC Documents, with the same effect as though such representations
and warranties had been made as of the First Closing.

                           (ii) Performance. The Company will have performed and
complied  with all  agreements,  obligations  and  conditions  contained in this
Agreement  that are required to be performed or complied with by it on or before
the  First  Closing,  and  will  have  obtained  all  approvals,   consents  and
qualifications necessary to complete the purchase and sale described herein.

                           (iii)  Securities  Exemptions.  The offer and sale of
the Purchased Shares to each Investor  pursuant to this Agreement will be exempt
from the  registration  requirements of the Securities Act and the  registration
and/or qualification requirements of all applicable state securities laws.

                           (iv)  Proceedings  and  Documents.  All corporate and
other proceedings in connection with the transactions  contemplated at the First
Closing and all documents  incident  thereto will be reasonably  satisfactory in
form and substance to each Investor, and each Investor will have

                                      -11-




received all such  counterpart  originals  and certified or other copies of such
documents as it may reasonably request.  Such documents shall include but not be
limited to the following:

                                    (A) Certified Charter  Documents.  A copy of
(1) the  Certificate  of  Incorporation  certified  as of a  recent  date by the
Secretary of State of Delaware as a complete and correct copy  thereof,  (2) the
Certificate  of  Designations  certified as of a recent date by the Secretary of
State of Delaware and (3) the Bylaws of the Company (as amended through the date
of the First  Closing)  certified by the  Secretary of the Company as a true and
correct copy thereof as of the First Closing.

                                    (B) Board Resolutions.  A copy, certified by
the Secretary of the Company,  of the  resolutions  of the Board of Directors of
the Company providing for the approval of this Agreement and the issuance of the
Purchased Shares and the other matters contemplated hereby.

                           (v) Opinion of Company  Counsel.  Each  Investor will
have  received an opinion on behalf of the Company,  dated as of the date of the
First Closing, from Wilson Sonsini Goodrich & Rosati, counsel to the Company, in
the form attached as Exhibit C.

                           (vi) No  Material  Adverse  Effect.  Between the date
hereof and the First Closing, there shall not have occurred any Material Adverse
Effect.

                           (vii)  Nasdaq  Requirements.  The Company  shall have
satisfied all  requirements  of the Nasdaq Stock Market  Marketplace  Rules with
respect to the issuance of the Purchased Shares.

                           (viii) Other Actions. The Company shall have executed
such certificates,  agreements,  instruments and other documents, and taken such
other actions as shall be customary or reasonably  requested by each Investor in
connection with the transactions contemplated hereby.

                  (b) The obligations of each Investor under Sections l and 2 of
this Agreement are subject, if the Second Closing occurs within twenty (20) days
of the First  Closing,  to the  fulfillment  or waiver,  on or before the Second
Closing, of each of the conditions set forth below:

                           (i)  Representations and Warranties True. Each of the
representations  and warranties of the Company contained in Sections 3(a), 3(c),
3(d),  3(e),  3(f),  3(g)(ii),  and 3(h)  hereof will be true and correct in all
material  respects on and as of the date hereof and on and as of the date of the
Second  Closing,  except  as set  forth  in the  Disclosure  Letter  or the  SEC
Documents filed with the SEC on or before the date hereof,  with the same effect
as though such  representations  and  warranties  had been made as of the Second
Closing, and at the Second Closing, each Investor shall receive a certificate of
an authorized officer of the Company certifying to the foregoing.

                           (ii) Notice Given.  The Company shall have  satisfied
all  requirements of the Nasdaq Stock Market  Marketplace  Rules with respect to
the issuance of the Purchased Shares.

                                      -12-




                  (c) If the Second  Closing does not occur  within  twenty (20)
days of the First Closing, the obligations of each Investor under Sections l and
2 of this Agreement are subject to the  fulfillment or waiver,  on or before the
Second Closing, of each of the following additional conditions:

                           (i)  Representations and Warranties True. Each of the
representations  and  warranties  of the Company  contained in Section 3 will be
true and  correct in all  material  respects on and as of the date hereof and on
and as of the date of the Second Closing,  except as set forth in the Disclosure
Letter or the SEC  Documents  filed with the SEC on or before  the date  hereof,
with the same effect as though such representations and warranties had been made
as of the Second Closing,  and at the Second Closing each Investor shall receive
a certificate of an authorized officer of the Company certify to the foregoing.

                           (ii) Performance. The Company will have performed and
complied  with all  agreements,  obligations  and  conditions  contained in this
Agreement  that are required to be performed or complied with by it on or before
the  Second  Closing,  and  will  have  obtained  all  approvals,  consents  and
qualifications necessary to complete the purchase and sale described herein.

                           (iii)  Securities  Exemptions.  The offer and sale of
the Purchased Shares to each Investor  pursuant to this Agreement will be exempt
from the  registration  requirements of the Securities Act and the  registration
and/or qualification requirements of all applicable state securities laws.

                           (iv) Opinion of Company  Counsel.  Each Investor will
have  received an opinion on behalf of the Company,  dated as of the date of the
Second Closing,  from Wilson Sonsini Goodrich & Rosati,  counsel to the Company,
in the form attached as Exhibit C.

                           (v)  Nasdaq  Requirements.  The  Company  shall  have
satisfied all  requirements  of the Nasdaq Stock Market  Marketplace  Rules with
respect to the issuance of the Purchased Shares.

                           (vi) Other  Actions.  The Company shall have executed
such certificates,  agreements,  instruments and other documents, and taken such
other actions as shall be customary or reasonably  requested by each Investor in
connection with the transactions contemplated hereby.

         6.       CONDITIONS TO THE COMPANY'S OBLIGATIONS AT CLOSING.

                  The  obligations  of the Company to each  Investor  under this
Agreement  are  subject to the  fulfillment  or  waiver,  on or before the First
Closing  or the  Second  Closing,  as the case may be, of each of the  following
conditions:

                  (a)  Representations  and Warranties True. The representations
and warranties of each Investor  contained in Section 4 will be true and correct
in all material  respects on and as of the date hereof and on and as of the date
of the First  Closing  with the same effect as though such  representations  and
warranties had been made as of the First Closing.

                                      -13-




                  (b)  Performance.   Each  Investor  will  have  performed  and
complied  with all  agreements,  obligations  and  conditions  contained in this
Agreement  that are required to be performed or complied with by it on or before
the  First  Closing  and  will  have  obtained  all   approvals,   consents  and
qualifications necessary to complete the purchase and sale described herein.

                  (c)  Payment  of  Purchase  Price.  Each  Investor  will  have
delivered to the Company,  in the case of the  Purchased  Shares to be purchased
and sold at the  First  Closing,  and to the  escrow  agent,  in the case of the
Purchased  Shares  to be  purchased  and sold at the  Second  Closing,  the full
purchase price of the Purchased Shares as specified in Section 1(b).

                  (d) Securities Exemptions. The offer and sale of the Purchased
Shares to each  Investor  pursuant  to this  Agreement  will be exempt  from the
registration  requirements  of the  Securities Act and the  registration  and/or
qualification requirements of all applicable state securities laws.

                  (e)  Proceedings  and  Documents.   All  corporate  and  other
proceedings in connection with the transactions  contemplated at the Closing and
all  documents  incident  thereto will be  reasonably  satisfactory  in form and
substance to the Company and to the  Company's  legal  counsel,  and the Company
will have received all such counterpart  originals and certified or other copies
of such documents as it may reasonably request.

                  (f) Nasdaq  Requirements.  If  required  by the  Nasdaq  Stock
Market  Marketplace  Rules,  the Company shall have obtained the approval of its
shareholders to the issuance of the Purchased Shares.

                  (g) Other  Actions.  Each  Investor  shall have  executed such
certificates,  agreements, instruments and other documents, and taken such other
actions  as shall  be  customary  or  reasonably  requested  by the  Company  in
connection with the transactions contemplated hereby.

         7.       COVENANTS OF THE PARTIES.

                  (a)      Information Rights.

                           (i) Financial Information.  The Company covenants and
agrees  that,  commencing  on the  Closing  and  continuing  for so long as each
Investor holds any Purchased Shares, the Company shall:

                                    (A) Annual Reports. Furnish to each Investor
promptly  following  the  filing  of  such  report  with  the  SEC a copy of the
Company's  Annual  Report  on Form 10-K SB for each  fiscal  year,  which  shall
include  a  consolidated  balance  sheet as of the end of such  fiscal  year,  a
consolidated  statement of income and a consolidated  statement of cash flows of
the Company and its  subsidiaries  for such year,  setting forth in each case in
comparative  form the figures  from the  Company's  previous  fiscal  year,  all
prepared  in  accordance  with  generally  accepted  accounting  principles  and
practices  and audited by nationally  recognized  independent  certified  public
accountants. In the event the Company shall no longer be required to file Annual
Reports on Form 10-K SB, the Company shall,

                                      -14-




within  ninety  (90) days  following  the end of each  respective  fiscal  year,
deliver to each Investor a copy of such balance sheets, statements of income and
statements of cash flows, or such form that replaces Form 10-K SB.

                                    (B)  Quarterly  Reports.   Furnish  to  each
Investor  promptly  following  the filing of such report with the SEC, a copy of
each of the Company's  Quarterly  Reports on Form 10-Q SB, which shall include a
consolidated  balance  sheet  as of the end of the  respective  fiscal  quarter,
consolidated  statements of income and consolidated  statements of cash flows of
the Company and its subsidiaries  for the respective  fiscal quarter and for the
year to-date,  setting forth in each case in  comparative  form the figures from
the comparable periods in the Company's  immediately  preceding fiscal year, all
prepared  in  accordance  with  generally  accepted  accounting  principles  and
practices  (except,  in the  case of any  Form  10-Q  SB,  as may  otherwise  be
permitted by Form 10-Q SB), but all of which may be unaudited.  In the event the
Company shall no longer be required to file  Quarterly  Reports on Form 10-Q SB,
the Company shall,  within forty-five (45) days following the end of each of the
first three (3) fiscal quarters of each fiscal year,  deliver to each Investor a
copy of such balance sheets, statements of income and statements of cash flows.

                           (ii) SEC Filings.  The Company  shall deliver to each
Investor copies of each other document filed with the SEC on a  non-confidential
basis promptly following the filing of such document with the SEC.

                  (b)      Registration Rights.

                           (i) Definitions. For purposes of this Section 7(b):

                                    (A)  Registration.   The  terms  "register,"
"registered," and "registration"  refer to a registration  effected by preparing
and filing a  registration  statement in compliance  with the  Securities Act of
1933, as amended,  (the  "Securities  Act"),  and the declaration or ordering of
effectiveness of such registration statement

                                    (B)   Registrable   Securities.   The   term
"Registrable  Securities"  means:  (x) the  Purchased  Shares  and any shares of
Common Stock of the Company issued or issuable upon  conversion of the Purchased
Shares, (y) any shares of Common Stock of the Company or other securities of the
Company  issued as (or issuable upon the  conversion or exercise of any warrant,
right or other security that is issued as) a dividend or other distribution with
respect  to, or in  exchange  for or in  replacement  of, any of the  securities
described  in the  immediately  preceding  Clause (x),  and (z) the Common Stock
purchased   on  or  before  the  date  hereof  by  Flanders   Language   Valley.
Notwithstanding  the  foregoing,  "Registrable  Securities"  shall  exclude  any
Registrable  Securities  sold by a person in a transaction in which rights under
this  Section  7(b) are not assigned in  accordance  with this  Agreement or any
Registrable Securities sold in a public offering,  whether sold pursuant to Rule
144  promulgated  under the  Securities  Act, or in a  registered  offering,  or
otherwise.

                                    (C) Registrable Securities Then Outstanding.
The number of shares of "Registrable Securities then outstanding" shall mean the
number of shares of Purchased Shares, shares

                                      -15-




of Common Stock and other  securities  that are  Registrable  Securities and are
then issued and outstanding.

                                    (D) Holder.  For purposes of this Section 7,
the term "Holder" means any person owning of record Registrable  Securities that
have not been sold to the public or pursuant to Rule 144  promulgated  under the
Securities  Act  or  any  permitted  assignee  of  record  of  such  Registrable
Securities  to whom rights under this  Section  7(b) have been duly  assigned in
accordance with this Agreement.

                                    (E) Form S-3. The term "Form S-3" means such
form  under  the  Securities  Act as is in  effect  on the  date  hereof  or any
successor registration form under the Securities Act subsequently adopted by the
SEC that permits  inclusion  or  incorporation  of  substantial  information  by
reference to other documents filed by the Company with the SEC.

                           (ii) Demand Registration.

                                    (A) Request by  Holders.  If (i) the Company
shall at any time after the one  hundred  and  twentieth  (120th)  day after the
Closing  receive a written  request  from the Holders of at least fifty  percent
(50%) of the Series A Preferred issued as of the Closing,  that the Company file
a  registration   statement  under  the  Securities  Act   (including,   without
limitation,  a "shelf"  registration  statement,  if requested by such  Holders,
during any period of time that Rule 144 is not available as an exemption for the
sale in a single 90-day  period of all of the  Registrable  Securities  that any
such  Holder  desires to sell,  in which case the  Company  would  maintain  the
effectiveness  of such "shelf"  registration  statement until the earlier of the
first  anniversary  of the  effectiveness  thereof or the date on which all such
Registrable  Securities  could be sold under Rule 144 in a single 90-day period)
covering the registration of Registrable Securities, and (ii) the expected gross
proceeds of the sale of Registrable Securities under such registration statement
would  equal or exceed  $2,000,000,  then the  Company  shall,  within  ten (10)
business  days of the receipt of such written  request,  give written  notice of
such request ("Request Notice") to all Holders, and use commercially  reasonable
efforts to effect, as soon as practicable, the registration under the Securities
Act of all  Registrable  Securities  that Holders  request to be registered  and
included  in such  registration  by written  notice  given  such  Holders to the
Company  within  twenty (20) days after receipt of the Request  Notice,  subject
only to the  limitations  of this Section 7(b);  provided that the Company shall
not be obligated to effect any such  registration if the Company has, within the
six (6) month period  preceding  the date of such  request,  already  effected a
registration under the Securities Act pursuant to Section 7(b)(iii),  other than
a  registration  from which the  Registrable  Securities  of  Holders  have been
excluded with respect to all or any portion of the  Registrable  Securities  the
Holders requested be included in such registration. If requested by such Holders
upon the advice of the underwriter,  the Company shall register such Registrable
Securities on Form S-1 or any successor registration form.

                                    (B) Underwriting.  If the Holders initiating
the  registration  request under this Section  7(b)(ii)  ("Initiating  Holders")
intend to  distribute  the  Registrable  Securities  covered by their request by
means of an  underwriting,  then they shall so advise  the  Company as a part of
their  request,  and the Company shall include such  information  in the written
notice referred to in

                                      -16-




Section  7(b)(ii)(A).  In such event,  the right of any Holder to include his or
her Registrable  Securities in such registration  shall be conditioned upon such
Holder's  participation in such  underwriting and the inclusion of such Holder's
Registrable  Securities in the underwriting (unless otherwise mutually agreed by
a majority  in  interest of the  initiating  Holders and such Holder  determined
based  on the  number  of  Registrable  Securities  held by such  Holders  being
registered).  All Holders proposing to distribute their securities  through such
underwriting  shall enter into an underwriting  agreement in customary form with
the managing  underwriter or underwriters  selected for such underwriting by the
Holders  of a  majority  of the  Registrable  Securities  being  registered  and
reasonably  acceptable to the Company (including a market stand-off agreement of
up to 180 days if  required  by such  underwriters).  Notwithstanding  any other
provision of this Section 7(b)(ii), if the underwriter(s)  advise(s) the Company
in  writing  that  marketing  factors  require  a  limitation  of the  number of
securities  to be  underwritten  then the Company shall so advise all Holders of
Registrable  Securities  that would  otherwise be  registered  and  underwritten
pursuant hereto,  and the number of Registrable  Securities that may be included
in the  underwriting  shall be reduced as  required  by the  underwriter(s)  and
allocated  among the  Holders  of  Registrable  Securities  on a pro rata  basis
according to the number of Registrable  Securities then outstanding held by each
Holder requesting  registration  (including the Initiating  Holders);  provided,
however,  that the number of shares of Registrable  Securities to be included in
such  underwriting  and  registration  shall  not be  reduced  unless  all other
securities of the Company and any selling security holder other than the Holders
are  first  entirely  excluded  from  the  underwriting  and  registration.  Any
Registrable  Securities  excluded and withdrawn from such underwriting  shall be
withdrawn from the registration.

                                    (C) Maximum Number of Demand  Registrations.
The Company shall be obligated to effect only one (1) such registration pursuant
to this Section 7(b)(ii).

                                    (D) Deferral. Notwithstanding the foregoing,
if the Company shall furnish to Holders  requesting the filing of a registration
statement  pursuant  to  this  Section  7(b)(ii)  a  certificate  signed  by the
President  or Chief  Executive  Officer of the Company  stating that in the good
faith judgment of the Board,  it would be materially  detrimental to the Company
and its  stockholders  for such  registration  statement  to be filed,  then the
Company  shall have the right to defer such filing for a period of not more than
ninety  (90) days  after  receipt  of the  request  of the  initiating  Holders;
provided, however, that the Company may not utilize this right more than once in
any twelve (12) month period.

                                    (E)  Expenses.   All  expenses  incurred  in
connection with any registration  pursuant to this Section  7(b)(ii),  including
without  limitation  all  federal  and  "blue  sky"  registration,   filing  and
qualification fees, printer's and accounting fees, and fees and disbursements of
counsel for the Company (but excluding  underwriters'  discounts and commissions
relating to shares sold by the  Holders),  shall be borne by the  Company.  Each
Holder  participating in a registration  pursuant to this Section 7(b)(ii) shall
bear such Holder's proportionate share (based on the total number of shares sold
in  such  registration  other  than  for  the  account  of the  Company)  of all
discounts,  commissions or other amounts  payable to  underwriters or brokers in
connection with such offering by the Holders. Notwithstanding the foregoing, the
Company  shall  not be  required  to pay for any  expenses  of any  registration
proceeding begun pursuant to this Section  7(b)(ii) if the registration  request
is  subsequently  withdrawn  at the  request of the Holders of a majority of the
Registrable Securities to be registered,

                                      -17-




unless the Holders of such majority agree that such registration constitutes the
use by the  Holders  of one (1) demand  registration  pursuant  to this  Section
7(b)(ii) (in which case such  registration  shall also constitute the use by all
Holders of Registrable Securities of one (l) such demand registration); provided
further,  however,  that if at the time of such  withdrawal,  the  Holders  have
learned of a  Material  Adverse  Effect not known to the  Holders at the time of
their  request  for such  registration  and have  withdrawn  their  request  for
registration  after learning of such material  adverse change,  then the Holders
shall not be required to pay any of such  expenses and such  registration  shall
not  constitute  the use of a  demand  registration  pursuant  to  this  Section
7(b)(ii).

                           (iii)  Piggyback  Registrations.  The  Company  shall
notify all Holders of  Registrable  Securities  in writing at least  thirty (30)
days prior to filing any  registration  statement  under the  Securities Act for
purposes of effecting a public offering of securities of the Company (including,
but not limited to,  registration  statements relating to secondary offerings of
securities of the Company, but excluding registration statements relating to any
employee benefit plan or any merger or other corporate  reorganization) and will
afford each such Holder an opportunity to include in such registration statement
all or any part of the  Registrable  Securities  then held by such Holder.  Each
Holder desiring to include in any such registration statement all or any part of
the  Registrable  Securities  held by such Holder shall within  twenty (20) days
after  receipt of the  above-described  notice from the  Company,  so notify the
Company in writing, and in such notice shall inform the Company of the number of
Registrable  Securities  such  Holder  wishes to  include  in such  registration
statement.  If a Holder decides not to include all of its Registrable Securities
in any registration statement thereafter filed by the Company, such Holder shall
nevertheless continue to have the right to include any Registrable Securities in
any subsequent registration statement or registration statements as may be filed
by the Company with respect to offerings of its  securities,  all upon the terms
and conditions set forth herein.

                                    (A)   Underwriting.    If   a   registration
statement  under which the Company gives notice under this Section  7(b)(iii) is
for an  underwritten  offering,  then the Company shall so advise the Holders of
Registrable  Securities.   In  such  event,  the  right  of  any  such  Holder's
Registrable  Securities to be included in such a registration  pursuant shall be
conditioned  upon  such  Holder's  participation  in such  underwriting  and the
inclusion of such Holder's  Registrable  Securities in the  underwriting  to the
extent provided herein.  All Holders  proposing to distribute their  Registrable
Securities through such underwriting shall enter into an underwriting  agreement
in customary  form with the managing  underwriter or  underwriters  selected for
such underwriting  (including a market stand-off  agreement of up to 180 days if
required  by  such  underwriters);  provided,  however,  that  it  shall  not be
considered  customary  to require any of the Holders to provide  representations
and warranties  regarding the Company or indemnification of the underwriters for
material  misstatements or omissions in the registration statement or prospectus
for such offering. Notwithstanding any other provision of this Agreement, if the
managing underwriter determine(s) in good faith that marketing factors require a
limitation  of the  number  of  shares  to be  underwritten,  then the  managing
underwriter(s)  may exclude shares from the registration  and the  underwriting;
provided;  however,  that the securities to be included in the  registration and
the  underwriting  shall  be  allocated,  (1)  first to the  Company  (provided,
however,  that a minimum of twenty  percent  (20%) of the number of  Registrable
Securities that each holder of ten percent (10%) or more of the then outstanding
Common Stock (where any Registrable Securities that

                                      -18-




are not shares of Common  Stock but are  exercisable  or  exchangeable  for,  or
convertible  into,  shares  of  Common  Stock,  shall be  deemed to have been so
exercised,  exchanged or converted  for such  purpose) must also in any event be
included),  (2)  second,  to the  extent  the  managing  underwriter  determines
additional  securities can be included after compliance with Clause (1), to each
of the Holders  and other  holders of  registration  rights on a parity with the
Holders   requesting   inclusion  of  their   Registrable   Securities  in  such
registration  statement  on a pro  rata  basis  based  on the  total  number  of
Registrable  Securities and other securities  entitled to registration then held
by each such Holder or other holder,  and (3) third,  to the extent the managing
underwriter  determines  additional  securities can be included after compliance
with Clauses (1) and (2), any shares or other  securities held by any person who
is an  employee,  officer or director of the Company (or any  subsidiary  of the
Company) or any other person. Any Registrable  Securities  excluded or withdrawn
from such  underwriting  shall be excluded and withdrawn from the  registration.
For any Holder that is a  partnership,  the Holder and the  partners and retired
partners of such Holder,  or the estates and family members of any such partners
and  retired  partners  and any trusts for the  benefit of any of the  foregoing
persons,  and  for  any  Holder  that  is a  corporation,  the  Holder  and  all
corporations that are affiliates of such Holder,  shall be deemed to be a single
"Holder,"  and any pro rata  reduction  with respect to such  "Holder"  shall be
based upon the aggregate amount of shares carrying  registration rights owned by
all  entities  and  individuals  included in such  "Holder,"  as defined in this
sentence.

                                    (B)  Expenses.   All  expenses  incurred  in
connection  with a registration  pursuant to this Section  7(b)(iii)  (excluding
underwriters' and brokers' discounts and commissions  relating to shares sold by
the  Holders),   including,  without  limitation  all  federal  and  "blue  sky"
registration,  filing and qualification fees, printers' and accounting fees, and
fees  and  disbursements  of  counsel  for the  Company,  shall  be borne by the
Company.

                                    (C) Not  Demand  Registration.  Registration
pursuant  to  this  Section  7(b)(iii)  shall  not  be  deemed  to  be a  demand
registration  as  described  in  Section  7(b)(ii)  above.  Except as  otherwise
provided herein,  there shall be no limit on the number of times the Holders may
request registration of Registrable Securities under this Section 7(b)(iii).

                           (iv) Form S-3 Registration. The Company shall use all
reasonable  commercial  efforts,  on or prior to the one hundred  and  twentieth
(120th)  day after the date of Closing,  cause to be filed and become  effective
with  the SEC a  Registration  Statement  on  Form  S-3  relating  to all of the
Registrable  Securities  and up to 50,000  shares of Common  Stock held by Brian
Swift  (in  the  event  such  registration  statement  is not  effective  at the
expiration  of such  120-day  period,  the  Company  shall  continue  to use all
reasonable  commercial  efforts to cause it to become effective until it becomes
effective);  provided;  however,  that in the event Form S-3 is not available to
the  Company,  the  Company  shall file such other form as may be  available  if
Holders  who hold  Registrable  Securities  with a market  value of at least One
Million Dollars  ($1,000,000)  deliver a written request to the Company that the
Company do so,  where such  market  value is  determined  as of the date of such
written  request.  The  Company  shall  use its best  efforts  to cause any such
Registration  Statement to become  effective as promptly as possible  after such
filing and shall also use its best efforts to obtain any related

                                      -19-




qualifications,  registrations or other  compliances that may be necessary under
any  applicable  "blue sky" laws.  In  connection  with such  registration,  the
Company will:

                                    (A) Notice.  Promptly give written notice to
the  Holders of the  proposed  registration  and any  related  qualification  or
compliance; and

                                    (B)  Registration.  Prior to the one hundred
and twentieth (120th) day after the day of Closing, effect such registration and
all such  qualifications  and  compliances and as would permit or facilitate the
sale  and  distribution  of all or such  portion  of such  Holders  or  Holders'
Registrable  Securities;  provided,  however,  that  the  Company  shall  not be
obligated to effect any such registration,  qualification or compliance pursuant
to this Section  7(b)(iv) in any  particular  jurisdiction  in which the Company
would be required  to qualify to do business or to execute a general  consent to
service of process in effecting such registration, qualification or compliance.

                                    (C)  Expenses.  The  Company  shall  pay all
expenses  incurred in connection with each  registration  requested  pursuant to
this  Section  7(b)(iv),  excluding  underwriters'  or  brokers'  discounts  and
commissions relating to shares sold by the Holders, including without limitation
federal and "blue sky" registration,  filing and qualification  fees,  printers'
and accounting fees, and fees and disbursements of counsel.

                                    (D) Deferral. Notwithstanding the foregoing,
if the Company shall furnish to Holders  requesting the filing of a registration
statement  pursuant  to this  Section  7(b)(iv),  a  certificate  signed  by the
President  or Chief  Executive  Officer of the Company  stating that in the good
faith judgment of the Board,  it would be materially  detrimental to the Company
and its  stockholders  for such  registration  statement  to be filed,  then the
Company  shall have the right to defer such filing for a period of not more than
ninety  (90) days  after  receipt  of the  request  of the  initiating  Holders;
provided, however, that the Company may not utilize this right more than once in
any  twelve  (12)  month  period,  and the  period of time that the  Company  is
obligated to maintain the  effectiveness  of any  registration  statement  under
Clause  (F)  below  shall be  extended  for the  length  of any such  period  of
deferral.

                                    (E)  Not  Demand   Registration.   Form  S-3
registrations  shall not be deemed to be demand  registrations  as  described in
Section 7(b)(ii) above.

                                    (F)  Maintenance.  The Company shall use all
commercially  reasonable  efforts to maintain the  effectiveness of any Form S-3
registration  statement filed under this Section  7(b)(iv) until the earlier of:
(a) the date on which all of the Registrable  Securities have been sold; and (b)
the second anniversary of the Closing; provided, however, that unless all of the
Registrable Securities held by each Investor as of such second anniversary could
then be sold in a single  transaction  in  accordance  with  Rule 144  under the
Securities Act without exceeding the volume limitations  thereof, if the Company
receives  written  notice from each Investor that each Investor may be deemed to
be an "affiliate" of the Company for purposes of the Securities Act, the date in
this Clause (b) shall be extended  until each Investor  advises the Company that
it no longer has any reasonable basis to believe it is such an "affiliate."

                                      -20-




                           (v) Obligations of the Company.  Whenever required to
effect the  registration of any Registrable  Securities under this Agreement the
Company shall, as expeditiously as reasonably possible:

                                    (A) Registration Statement. Prepare and file
with  the  SEC  a  registration  statement  with  respect  to  such  Registrable
Securities and use commercially  reasonable  efforts to cause such  registration
statement to become  effective;  provided,  however,  that,  except as otherwise
required by in this Section 7(b),  the Company shall not be required to keep any
such registration statement effective for more than ninety (90) days.

                                    (B) Amendments and Supplements.  Prepare and
file with the SEC such amendments and supplements to such registration statement
and the prospectus used in connection with such registration statement as may be
necessary to comply with the  provisions of the  Securities  Act with respect to
the disposition of all securities covered by such registration statement.

                                    (C)  Prospectuses.  Furnish  to the  Holders
such number of copies of a prospectus,  including a preliminary  prospectus,  in
conformity with the requirements of the Securities Act, and such other documents
as they may  reasonably  request in order to facilitate  the  disposition of the
Registrable Securities owned by them that are included in such registration.

                                    (D) Blue Sky.  Use  commercially  reasonable
efforts to  register  and qualify the  securities  covered by such  registration
statement under such other securities or Blue Sky laws of such  jurisdictions as
shall be  reasonably  requested by the Holders,  provided that the Company shall
not be required in connection  therewith or as a condition thereto to qualify to
do  business  or to file a general  consent  to  service  of process in any such
states or jurisdictions.

                                    (E)  Underwriting.   In  the  event  of  any
underwritten  public offering,  enter into and perform its obligations  under an
underwriting   agreement  in  usual  and  customary  form  (including,   without
limitation,  customary indemnification of the underwriters by the Company), with
the managing  underwriter(s) of such offering. Each Holder participating in such
underwriting  shall also enter into and  perform its  obligations  under such an
agreement;  provided,  however,  that it shall not be  considered  customary  to
require any of the Holders to provide  representations and warranties  regarding
the Company or indemnification of the underwriters for material misstatements or
omissions in the registration statement or prospectus for such offering.

                                    (F)  Notification.  Notify  each  Holder  of
Registrable Securities covered by such registration statement at any time when a
prospectus relating thereto is required to be delivered under the Securities Act
of the  happening of any event as a result of which the  prospectus  included in
such registration  statement, as then in effect, includes an untrue statement of
a material fact or omits to state a material fact required to be stated  therein
or necessary to make the  statements  therein not misleading in the light of the
circumstances then existing.

                                    (G) Opinion and Comfort Letter.  Furnish, at
the request of any Holder requesting registration of Registrable Securities,  on
the date that such Registrable Securities are

                                      -21-




delivered  to the  underwriters  for sale,  if such  securities  are being  sold
through  underwriters,  or,  if such  securities  are  not  being  sold  through
underwriters,  on the date that the registration  statement with respect to such
securities  becomes  effective,  (i) an opinion,  dated as of such date,  of the
counsel representing the Company for the purposes of such registration,  in form
and substance as is customarily given to underwriters in an underwritten  public
offering and  reasonably  satisfactory  to a majority in interest of the Holders
requesting  registration,  addressed  to the  underwriters,  if any,  and to the
Holders requesting  registration of Registrable Securities and (ii) in the event
that such  securities are being sold through  underwriters,  a "comfort"  letter
dated as of such date, from the independent  certified public accountants of the
Company, in form and substance as is customarily given by independent  certified
public  accountants  to  underwriters  in an  underwritten  public  offering and
reasonably  satisfactory  to a majority in  interest  of the Holders  requesting
registration,  addressed  to the  underwriters  and to  the  Holders  requesting
registration of Registrable Securities.

                           (vi)  Furnish  Information.  It shall be a  condition
precedent  to the  obligations  of the  Company to take any action  pursuant  to
Sections  7(b)(ii),  (iii) or (iv) that the selling Holders shall furnish to the
Company such information regarding themselves,  the Registrable  Securities held
by them, and the intended  method of disposition of such  securities as shall be
required to timely effect the registration of their Registrable Securities.

                           (vii)  Indemnification.  In the event any Registrable
Securities are included in a  registration  statement  under Sections  7(b)(ii),
(iii) or (iv):

                                    (A) By the Company.  To the extent permitted
by law, the Company will indemnify and hold harmless each Holder,  the partners,
officers, shareholders, employees, representatives and directors of each Holder,
any  underwriter  (as determined in the Securities Act) for such Holder and each
person,  if any, who controls such Holder or  underwriter  within the meaning of
the Securities Act or the Securities  Exchange Act of 1934, as amended,  against
any losses, claims, damages, or Liabilities (joint or several) to which they may
become  subject under the  Securities  Act, the Exchange Act or other federal or
state law, insofar as such losses,  claims,  damages, or liabilities (or actions
in  respect  thereof)  arise  out  of or are  based  upon  any of the  following
statements, omissions or violations (collectively a "Violation"):

                                             (x) any untrue statement or alleged
untrue  statement of a material fact contained in such  registration  statement,
including any preliminary  prospectus or final prospectus  contained  therein or
any amendments or supplements thereto;

                                             (y)   the   omission   or   alleged
omission to state  therein a material  fact  required to be stated  therein,  or
necessary to make the statements therein not misleading, or

                                             (z)  any   violation   or   alleged
violation by the Company of the Securities Act, the Exchange Act, any federal or
state securities law or any rule or regulation  promulgated under the Securities
Act, the Exchange Act or any federal or state  securities law in connection with
the offering covered by such registration statement;

                                      -22-




and the Company will reimburse each such Holder, partner, officer,  shareholder,
employee,  representative,  director,  underwriter or controlling person for any
legal or other expenses reasonably incurred by them, as incurred,  in connection
with  investigating  or defending  any such loss,  claim,  damage,  liability or
action;  provided,  however,  that the  indemnity  agreement  contained  in this
subsection  shall not apply to  amounts  paid in  settlement  of any such  loss,
claim,  damage,  liability or action if such settlement is effected  without the
consent of the Company (which consent shall not be unreasonably  withheld),  nor
shall the Company be liable in any such case for any such loss,  claim,  damage,
liability  or action to the  extent  that it  arises  out of or is based  upon a
Violation  that  occurs  in  reliance  upon  and  in  conformity   with  written
information  furnished expressly for use in connection with such registration by
such Holder, partner, officer, shareholder, employee, representative,  director,
underwriter or controlling person of such Holder.

                                    (B)  By  Selling  Holders.   To  the  extent
permitted  by law,  each selling  Holder will  indemnify  and hold  harmless the
Company,  each of its  directors,  each of its  officers  who  have  signed  the
registration statement, each person, if any, who controls the Company within the
meaning of the  Securities  Act, any  underwriter  and any other Holder  selling
securities  under such  registration  statement  or any of such  other  Holder's
partners, officers, shareholders,  employees,  representatives and directors and
any person who controls such Holder within the meaning of the  Securities Act or
the Exchange Act, against any losses,  claims,  damages or liabilities (joint or
several)  to which the  Company  or any such  officer or  director,  controlling
person,  underwriter  or  other  such  Holder,  partner,  officer,  shareholder,
employee,  representative,  director or controlling  person of such other Holder
may become subject under the  Securities  Act, the Exchange Act or other federal
or state law, insofar as such losses, claims, damages or liabilities (or actions
in respect  thereto) arise out of or are based upon any Violation,  in each case
to the extent (and only to the extent)  that such  Violation  occurs in reliance
upon  and in  conformity  with  written  information  furnished  by such  Holder
expressly for use in  connection  with such  registration;  and each such Holder
will reimburse any legal or other expenses reasonably incurred by the Company or
any such officer or director,  controlling person,  underwriter or other Holder,
partner, officer, shareholder, employee, representative, director or controlling
person of such other Holder in connection  with  investigating  or defending any
such loss,  claim,  damage,  liability or action:  provided,  however,  that the
indemnity agreement contained in this subsection shall not apply to amounts paid
in  settlement  of any such loss,  claim,  damage,  liability  or action if such
settlement  is effected  without the consent of the Holder,  which consent shall
not be  unreasonably  withheld;  and provided  further,  that the total  amounts
payable in indemnity by a Holder under this  subsection  or otherwise in respect
of any  Violation  shall not exceed the net proceeds  received by such Holder in
the registered offering out of which such Violation arises.

                                    (C)  Notice.  Promptly  after  receipt by an
indemnified  party under of notice of the commencement of any action  (including
any governmental  action),  such  indemnified  party will, if a claim in respect
thereof is to be made against any indemnifying party under this section, deliver
to the indemnifying  party a written notice of the commencement  thereof and the
indemnifying  party shall have the right to  participate  in, and, to the extent
the indemnifying  party so desires,  jointly with any other  indemnifying  party
similarly  noticed,   to  assume  the  defense  thereof  with  counsel  mutually
satisfactory to the parties; provided,  however, that an indemnified party shall
have the right to retain its

                                      -23-




own counsel, with the fees and expenses to be paid by the indemnifying party, to
the extent that representation of such indemnified party by the counsel retained
by the  indemnifying  party would be  inappropriate  due to actual or  potential
conflict  of  interests  between  such  indemnified  party and any  other  party
represented by such counsel in such  proceeding.  The failure to deliver written
notice to the indemnifying party within a reasonable time of the commencement of
any such action shall not relieve such indemnifying party of liability except to
the extent the indemnifying party is prejudiced as a result thereof.

                                    (D) Defect  Eliminated in Final  Prospectus.
The foregoing indemnity agreements of the Company and Holders are subject to the
condition  that,  insofar as they relate to any Violation  made in a preliminary
prospectus but eliminated or remedied in the amended prospectus on file with the
SEC at the time the registration  statement in question becomes effective or the
amended  prospectus  filed with the SEC  pursuant to SEC Rule 424(b) (the "Final
Prospectus"),  such  indemnity  agreement  shall not inure to the benefit of any
person if a copy of the Final Prospectus was timely furnished to the indemnified
party and was not furnished to the person asserting the loss,  liability,  claim
or damage at or prior to the time such action is required by the Securities Act.

                                    (E)  Contribution.  In order to provide  for
just and equitable  contribution  to joint liability under the Securities Act in
any case in which either (i) any Holder  exercising rights under this Agreement,
or any controlling person of any such Holder,  makes a claim for indemnification
pursuant to this  section,  but it is judicially  determined  (by the entry of a
final judgment or decree by a court of competent jurisdiction and the expiration
of time to  appeal  or the  denial  of the  last  right  of  appeal)  that  such
indemnification  may not be enforced in such case  notwithstanding the fact that
this section  provides for  indemnification  in such case, or (ii)  contribution
under the  Securities Act may be required on the part of any such selling Holder
or any such controlling  person in circumstances  for which  indemnification  is
provided  under this section;  then, and in each such case, the Company and such
Holder will contribute to the aggregate losses,  claims,  damages or liabilities
to which they may be subject (after contribution from others) in such proportion
so that such Holder is responsible for the portion represented by the percentage
that the public offering price of its Registrable Securities offered by and sold
under the  registration  statement  bears to the  public  offering  price of all
securities  offered  by and sold  under  such  registration  statement,  and the
Company and other selling  Holders are  responsible  for the remaining  portion;
provided,  however,  that, in any such case: (A) no such Holder will be required
to  contribute  any  amount in excess of the public  offering  price of all such
Registrable  Securities  offered  and  sold  by  such  Holder  pursuant  to such
registration  statement;  and (B) no  person  or  entity  guilty  of  fraudulent
misrepresentation  (within the meaning of Section 11(f) of the  Securities  Act)
will be entitled to contribution from any person or entity who was not guilty of
such fraudulent misrepresentation.

                                    (F) Survival. The obligations of the Company
and  Holders  under  this  Section  7(b)(vii)  shall  survive  until  the  fifth
anniversary  of the  completion of any offering of  Registrable  Securities in a
registration  statement,  regardless  of  the  expiration  of  any  statutes  of
limitation or extensions of such statutes.

                                      -24-




                           (viii) Termination of the Company's Obligations.  The
Company shall have no obligations  pursuant to this Section 7(b) with respect to
any  Registrable  Securities  proposed to be sold by a Holder in a  registration
pursuant to Section  7(b)(ii),  (iii) or (iv) more than four (4) years after the
date of this Agreement, or, if earlier, the date on which each Holder receives a
written opinion of counsel to the Company,  reasonably acceptable to counsel for
the Holder, all such Registrable  Securities proposed to be sold by a Holder may
then be sold  under Rule 144 in one  transaction  without  exceeding  the volume
limitations  thereunder.  The Company and Flanders  Language Valley hereby agree
that Section 2 of that certain Investor Rights  Agreement,  dated June 30, 1997,
between the Company and Flanders  Language Valley is hereby terminated and is no
longer in any force or effect.

                           (ix) No Registration Rights to Third Parties. Without
the prior written consent of the Holders of sixty-six and two-thirds percent (66
2/3%) of the Series A Preferred Stock then  outstanding,  the Company  covenants
and agrees that it shall not grant,  or cause or permit to be  created,  for the
benefit  of any person or entity any  registration  rights of any kind  (whether
similar to the demand,  "piggyback" or Form S-3 registration rights described in
this Section 7, or otherwise)  relating to shares of the Company's  Common Stock
or any other securities of the Company.

                           (x)  Suspension   Provisions.   Notwithstanding   the
foregoing  subsections  of this Section 7 (b), the Company shall not be required
to take any  action  with  respect to the  registration  or the  declaration  of
effectiveness  of the  registration  statement  following  written notice to the
Holders from the Company (a  "Suspension  Notice") of the existence of any state
of facts or the happening of any event  (including  without  limitation  pending
negotiations  relating  to,  or  the  consummation  of,  a  transaction,  or the
occurrence  of any event that the  Company  believes,  in good  faith,  requires
additional disclosure of material,  non-public information by the Company in the
registration  statement  that the Company  believes it has a bona fide  business
purpose for  preserving  confidentiality  or that renders the Company  unable to
comply with the published rules and regulations of the SEC promulgated under the
Securities Act or the Securities Exchange Act, as in effect at any relevant time
(the  "Rules  and  Regulations"))  that  would  result  in (1) the  registration
statement,  any amendment or post-effective  amendment thereto,  or any document
incorporated  therein by reference  containing an untrue statement of a material
fact or  omitting  to state a material  fact  required  to be stated  therein or
necessary to make the statements  therein not misleading,  or (2) the prospectus
issued under the  registration  statement,  any  prospectus  supplement,  or any
document  incorporated  therein by reference  including  an untrue  statement of
material  fact or omitting to state a material  fact  necessary in order to make
the statements  therein, in the light of the circumstances under which they were
made, not misleading, provided that the Company (1) shall not issue a Suspension
Notice more than once in any 12 month period,  (2) shall use its best efforts to
remedy, as promptly as practicable,  but in any event within 60 days of the date
on which the Suspension Notice was delivered,  the circumstances  that gave rise
to the  Suspension  Notice and  deliver  to the  Holders  notification  that the
Suspension  Notice is no longer in effect  and (3) shall not issue a  Suspension
Notice for any period  during  which the  Company's  executive  officers are not
similarly  restrained  from  disposing of shares of the Company's  Common Stock.
Upon receipt of a Suspension Notice from the Company, all time limits applicable
to the Holders  under this  Section 7(b) shall  automatically  be extended by an
amount of time equal to the amount of time the  Suspension  Notice is in effect,
the Holders will forthwith  discontinue  disposition of all such shares pursuant
to the registration statement

                                      -25-




until receipt from the Company of copies of prospectus supplements or amendments
prepared  by or on  behalf of the  Company  (which  the  Company  shall  prepare
promptly),  together with a notification that the Suspension Notice is no longer
in effect,  and if so directed by the  Company,  the Holders will deliver to the
Company all copies in their  possession of the  prospectus  covering such shares
current at the time of receipt of any Suspension Notice.

                  (c)   Obligations    Regarding    Confidential    Information.
Confidential  Information (as defined below) shall not be disclosed by any party
hereto to any third party except in  accordance  with the  provisions  set forth
below.  For  purposes of this  Agreement,  the term  "Confidential  Information"
refers to the following items: (i) the existence of this Agreement and the Right
of First  Refusal  and Co-Sale  Agreement,  of even date  herewith,  among Intel
Corporation ("Intel" or the "Lead Investor"), William Welling, Flanders Language
Valley and Edmund Shea (collectively,  the "Transaction  Agreements"),  and (ii)
the terms and provisions of the Transaction Agreements,  provided, however, that
Confidential Information shall not include any information that was (i) publicly
known and generally  available in the public  domain prior to its  disclosure by
the Company,  (ii) becomes publicly known and generally  available in the public
domain through no action or inaction on the part of the Company or (iii) becomes
publicly known by consent or action of the Lead Investor.

                           (i) Press Releases,  Etc. No  announcement  regarding
the  Confidential  Information  in a press release,  conference,  advertisement,
announcement,  professional or trade  publication,  mass marketing  materials or
otherwise to the general public may be made without the prior written consent of
the Company and the Lead Investor.

                           (ii)  Permitted   Disclosures.   Notwithstanding  the
foregoing, (i) any party may disclose any of the Confidential Information to its
current  or bona fide  prospective  investors,  employees,  investment  bankers,
lenders,  accountants  and  attorneys,  in each case only where such  persons or
entities  are under  appropriate  nondisclosure  obligations;  and (ii) the Lead
Investor  may  disclose  its  investment  in the Company and other  Confidential
Information to third parties or to the public at its sole  discretion and, if it
does so, the other  parties  hereto  shall have the right to  disclose  to third
parties  any such  information  disclosed  in a press  release  or other  public
announcement by each Investor.

                           (iii)  Legally  Compelled  Disclosure.  Except to the
extent required by law or judicial or administrative order or except as provided
herein, the Company shall not disclose any Confidential  Information without the
Lead Investor's prior written approval;  provided, however, that the Company may
disclose any Confidential Information, to the extent required by law or judicial
or  administrative  order,  provided  that if such  disclosure  is  pursuant  to
judicial or  administrative  order,  the Company  will notify the Lead  Investor
promptly  before such  disclosure  and will  cooperate with the Lead Investor to
seek  confidential  treatment with respect to the disclosure if requested by the
Lead Investor; and provided further that if such disclosure is required pursuant
to law or the rules and regulations of any federal,  state or local governmental
authority  or  any   regulatory   body,  the  parties  will  cooperate  to  seek
confidential  treatment to the maximum  extent,  in the  reasonable  judgment of
counsel of the  Company,  possible  under  law.  Notwithstanding  the  foregoing
provisions  or any other  provision to the  contrary,  the Company  agrees that,
except to the extent  required by judicial or  administrative  order,  which the
Company shall resist to the maximum extent  possible under law, the Company will
not

                                      -26-




disclose the identity of the Lead Investor or describe the Lead  Investor  other
than as a "corporate investor" in any public filing, advertisement, news release
or  professional  or trade  publication  or in any other manner without the Lead
Investor's  prior written consent (which consent  generally will not be granted)
and will not file any of the Transaction  Agreements (the "Exhibit Filing") with
any governmental  authority or any regulatory body; provided,  however,  that to
the extent  required under the Rules and  Regulations,  the Company may (A) file
this  Agreement  as an exhibit to any filing  required to be made by the Company
under the Exchange  Act, (B) identify the Lead  Investor as "Intel  Corporation"
and (C) describe  the  material  terms of the Lead  Investor's  investment.  The
Company  agrees  that it will  provide  the Lead  Investor  with  drafts  of any
documents,  press releases or other filings (including,  without limitation, the
filing permitted by the proviso of the immediately  preceding sentence) in which
the Company  desires to disclose any  Transaction  Agreement,  the  transactions
contemplated thereby or any other Confidential Information is disclosed at least
three (3) business days prior to the filing or disclosure  thereof,  and that it
will make any changes to such materials as requested by the Lead Investor unless
advised by counsel  that the Rules and  Regulations  require  otherwise.  Unless
permitted  by the terms of this  Section,  the  Company  will not  disclose  any
Confidential Information or file any Transaction Agreements if the Lead Investor
has  objected to such  disclosure  or filing.  The Company  will not,  except as
permitted  above,  file any of the Transaction  Agreements with any governmental
authority or any regulatory  body, or disclose the identity of the Lead Investor
or any other Confidential Information in any filing.

                           (iv) Prior to the  execution of this  Agreement,  the
Company and the Lead Investor will agree on the content of a joint press release
announcing the existence of this  Agreement,  which press release will be issued
as mutually agreed by the Company and the Lead Investor.

                           (v) No party  will be  required  to  disclose  to any
other party any confidential information of any third party without having first
obtained such third party's prior written consent.

                           (vi)  Other  Information.   The  provisions  of  this
Section  7(c)  shall  be in  addition  to,  and  not in  substitution  for,  the
provisions  of  any  separate  nondisclosure  agreement  executed  by any of the
parties hereto with respect to the transactions  contemplated hereby. Additional
disclosures and exchange of confidential information between the Company and the
Lead Investor (including,  without limitation, any exchanges of information with
any the Lead  Investor  board  observer)  shall be  governed by the terms of the
Corporate  Non-Disclosure Agreement No. 120110, dated July 30, 1998, executed by
the Company and the Lead Investor, and any Confidential  Information Transmittal
Records provided in connection therewith.

                  (d)      Board and Committee Observer.

                           (i) So long as the Lead  Investor,  together with its
subsidiaries of which the Lead Investor  beneficially  owns,  either directly or
indirectly,  at least  fifty  percent  (50%) of the  voting  securities  (each a
"Majority   Owned   Subsidiary"   and   collectively,    the   "Majority   Owned
Subsidiaries"),  hold the equivalent, on an as-converted basis, of at least five
percent (5%) of the then outstanding Common Stock of the Company, such number to
be  proportionately  adjusted  for stock  splits,  stock  dividends  and similar
events, the Company will permit a representative of such Investor, reasonably

                                      -27-




acceptable  to the Company (a  "Representative"),  to attend all meetings of the
Board and all committees of the Board,  whether in person,  telephonic or other,
in a  non-voting,  observer  capacity  and shall  provide to the Lead  Investor,
concurrently  with the members of the Board or such Board  committee,  notice of
such meeting and a copy of all materials  provided to such  members.  Subject to
the termination  provisions set forth  immediately  below, the Company will also
permit  a  Representative  of  Zero  Stage  Capital  VI,  LLP,  a  Massachusetts
partnership  ("ZSC") to attend all meetings of the Board and all  committees  of
the Board,  whether in person,  telephonic or other,  in a non-voting,  observer
capacity,  shall provide to ZSC,  concurrently  with the members of the Board or
such  Board  committee,  notice  of such  meeting  and a copy  of all  materials
provided to such members, and shall reimburse such Representative for his or her
reasonable  travel  expenses  incurred in connection  with  attending such Board
meetings in person.  The rights of ZSC set forth in the preceding sentence shall
begin at the Second Closing and shall  terminate  without  further action by the
Company upon the earlier to occur of (1)  September 17, 2001 or (2) such time as
ZSC is the  beneficial  owner of the  equivalent of less than 100,000  shares of
Series A Preferred  Stock of the  Company  (whether or not such shares have been
converted to shares of Common Stock), such number to be proportionately adjusted
for stock  splits,  stock  dividends  and  similar  events.  A  majority  of the
disinterested   members  of  the  Board   shall  be   entitled  to  recuse  each
Representative  from  portions  of any Board or Board  committee  meeting and to
redact  portions  of  Board  or  Board  committee  materials  delivered  to  the
Representative  where  and  to the  extent  that  such  majority  determines  by
resolution,  in good faith, that: (a) such refusal is reasonably  necessary,  in
the opinion of counsel to the  Company,  to preserve  attorney-client  privilege
with respect to a material  matter;  or (b) the  presence of the  Representative
would  materially  inhibit  deliberations  by the  Board or would  otherwise  be
materially injurious to the Company in such circumstances.

                           (ii)  Exchanges  of   confidential   and  proprietary
information between the Company and the Lead Investor's  Representative shall be
governed by the terms of the  Corporate  Non-Disclosure  Agreement  No.  120110,
dated July 30,  1998,  executed by the Company  and the Lead  Investor,  and any
Confidential  Information  Transmittal Records provided in connection therewith.
Exchanges of confidential  and proprietary  information  between the Company and
the ZSC's  Representative  shall be governed by the terms of the  Non-Disclosure
Agreement  between such parties of even date  hereof.  The Company  acknowledges
that each Representative may, from time to time, have information that may be of
interest to the  Company  ("Information")  regarding  a wide  variety of matters
including, by way of example only, (a) the Lead Investor's  technologies,  plans
and services,  and plans and strategies relating thereto, (b) current and future
investments  the Lead  Investor has made,  may make,  may consider or may become
aware of with respect to other  companies and other  technologies,  products and
services, including, without limitation, companies,  technologies,  products and
services that may be competitive with the Company's,  and (c) developments  with
respect to the  technologies,  products and services,  and plans and  strategies
relating thereto, of other companies,  including, without limitation,  companies
that may be competitive with the Company.  The Company recognizes that a portion
of such  Information may be of interest to the Company.  Such Information may or
may not be known by the  Representative.  The Company, as a material part of the
consideration  for  this  Agreement,  agrees  that  the  Lead  Investor  and its
Representative  shall have no duty to disclose any Information to the Company or
permit the Company to participate  in any projects or  investments  based on any
Information,  or to otherwise take advantage of any  opportunity  that may be of
interest to the Company if it were aware of

                                      -28-




such  Information,  and hereby waives, to the extent permitted by law, any claim
based on the corporate  opportunity  doctrine or otherwise  that could limit the
Lead Investor's  ability to pursue  opportunities  based on such  Information or
that would  require the Lead  Investor or  Representative  to disclose  any such
Information  to the  Company or offer any  opportunity  relating  thereto to the
Company.

                  (e)      Rights of Participation.

                           (i)  General.  Until  the  expiration  of  the  first
anniversary  of the Closing (such period from the date hereof through such first
anniversary  being  referred to herein as the  "Initial  Rights  Period"),  each
Investor  and each other person or entity to whom rights under this Section 7(e)
have  been duly  assigned  (each of such  Investor  and each  such  assignee,  a
"Participation  Rights  Holder") shall have a right of first refusal to purchase
all New  Securities  (as  defined  below) that the Company may from time to time
issue  during such period  (such New  Securities  would be  allocated  among the
Participation  Rights Holders who elect to exercise their right to purchase such
New Securities on a pro rata basis  according to the number of Purchased  Shares
held by each such Participation  Rights Holder (where any shares of Common Stock
held as a result of  conversion  of  Purchased  Shares shall be deemed for these
purposes to still be  Purchased  Shares)).  From the date of  expiration  of the
Initial Rights Period  through the date ten (10) days prior to the  consummation
by the Company of a registered  public offering of shares of the Common Stock in
which  the  gross  proceeds  to  the  Company  exceed  Fifteen  Million  Dollars
($15,000,000),  each Investor and each other  Participation  Rights Holder shall
have a right of first refusal to purchase such Participation Rights Holder's Pro
Rata Share (as defined  below) of all New  Securities  that the Company may from
time to time issue after the Closing Date. The rights described in the preceding
two sentences,  as further  described in this Clause (e), are referred to as the
"Right of Participation".  Notwithstanding the foregoing, a Participation Rights
Holder shall not have the Right of Participation with respect to any issuance of
New Securities  that would result in less than a ten percent (10%)  reduction in
such Participation  Rights Holder's Pro Rata Share (where prior issuances of New
Securities  in which the such  Participation  Rights  Holder was not entitled to
participate  are  aggregated  with the issuance in question for purposes of such
ten percent (10%) calculation).

                           (ii) Pro Rata  Share.  "Pro Rata Share"  means,  with
respect to each Participation  Rights Holder, the ratio of the following numbers
calculated  immediately  prior to the issuance of the New Securities giving rise
to the Right of  Participation:  (A) the  Participant  Share  Number (as defined
below) for such  Participation  Rights Holder, to (B) the difference between (1)
the sum of (a) the total  number of shares of Common  Stock,  Series A Preferred
Stock and other voting capital stock of the Company then  outstanding,  plus (b)
the  number of  shares  of voting  capital  stock  issuable  upon the  exercise,
conversion or exchange of any other security of the Company then outstanding and
(2) the number of  Dilutive  Securities  issued  since the last  Notice Date (as
defined below in Section 7(f)(vii),  excluding any Maintenance Securities issued
pursuant to the last Maintenance Notice.

                           (iii)  New  Securities.  "New  Securities"  means any
Common Stock,  Preferred  Stock or other voting capital stock or security of the
Company,  whether now  authorized  or not,  and  rights,  options or warrants to
purchase such Common Stock or Preferred  Stock or other voting  capital stock or
security,  and  securities  of any type  whatsoever  that  are,  or may  become,
convertible into or

                                      -29-




exchangeable  or exercisable  for Common Stock,  Preferred Stock or other voting
capital stock or security;  provided,  however,  that the term "New  Securities"
shall not include:

                                    (A) any shares of Common  Stock (or  options
or warrants therefor) issued to employees, officers, directors or consultants of
the Company  pursuant to any finder's fee  agreements or stock purchase or stock
option incentive plans approved by the Board;

                                    (B) the  Purchased  Shares issued under this
Agreement;

                                    (C)  shares  of  Common  Stock  issued  upon
conversion of any Purchased Shares;

                                    (D) any securities issued in connection with
any  stock  split  stock,   dividend  or  other   similar  event  in  which  all
Participation Rights Holders are entitled to participate on a pro rata basis;

                                    (E) any securities issued upon the exercise,
conversion or exchange of any outstanding  security if such outstanding security
constituted a New Security; or

                                    (F) any  securities  issued  pursuant to the
acquisition of another Person by the Company by consolidation,  merger, purchase
of assets, or other reorganization.

                           (iv)  Participant  Share Number.  "Participant  Share
Number",  with respect to a Participant Rights Holder,  means the sum of (1) the
number of Series A Preferred Stock held by such  Participant,  (2) the number of
shares of Common  Stock  converted  from Series A  Preferred  Stock held by such
Participant,  (3) the number of shares of other voting capital stock or security
of the Company held by such Participant,  and (4) the number of shares of Series
A  Preferred  Stock,  Common  Stock or other  voting  capital  stock or security
issuable upon the exercise,  conversion or exchange of any other security of the
Company held by such Participant.

                           (v) Procedures.  If the Company proposes to undertake
an issuance of New  Securities  (in a single  transaction or a series of related
transactions)  in circumstances  that entitled a Participation  Rights Holder to
participate  therein in  accordance  this Clause (e), the Company  shall give to
each  Participation  Rights Holder  written notice of its intention to issue New
Securities (the "Participation  Notice"),  describing the amount and the type of
New  Securities  and the price and the  general  terms  upon  which the  Company
proposes to issue such New Securities.  Each  Participation  Rights Holder shall
have  fifteen  (15)  business  days  from  the  date  of  receipt  of  any  such
Participation Notice to agree in writing to purchase up to the maximum number of
such New  Securities  that  such  Participation  Rights  Holder is  entitled  to
purchase  for the  price  and upon the terms  and  conditions  specified  in the
Participation Notice by giving written notice to the Company and stating therein
the quantity of New Securities to be purchased (not to exceed such maximum).  If
any  Participation  Rights  Holder  fails to so agree in writing  within such 15
business day period,  then such  Participation  Rights  Holder shall forfeit the
right  hereunder  to  participate  in  such  sale of New  Securities;  provided,
however,  that until the first anniversary of the date hereof, any Participation
Rights Holders that have elected to

                                      -30-




exercise their Right of  Participation  shall be entitled to exercise such right
with respect to any New  Securities  where such right has been forfeited by such
other  Participation  Rights Holder(s),  and the Company shall follow repeat the
procedures  set forth in this Clause  (e)(v) to  ascertain  whether the electing
Participation  Rights Holders desire to purchase such other New Securities.  All
sales hereunder that occur before the first anniversary of the date hereof shall
be consummated  concurrently with the closing of the transaction  triggering the
Right of Participation.

                           (vi) Failure to Exercise. Upon the expiration of such
fifteen (15)  business  day period,  the Company  shall have one hundred  twenty
(120) days thereafter,  subject to extensions for regulatory compliance, to sell
the New Securities  described in the Participation Notice (with respect to which
the  Participation  Rights Holders'  rights of first refusal  hereunder were not
exercised),  or  enter  into  an  agreement  to do so  within  sixty  (60)  days
thereafter (which agreement must be consummated  within one hundred twenty (120)
days after its execution,  subject to extensions for regulatory compliance),  at
the price (or a higher  price)  and upon  non-price  terms not  materially  more
favorable to the purchasers thereof than specified in the Participation  Notice.
If the Company has not issued and sold such New  Securities  within such 120-day
period,  or entered into an agreement to do so within sixty (60) days thereafter
(and consummated  such agreement  within such 120-day period),  then the Company
shall  not  thereafter  issue or sell any New  Securities  without  again  first
offering such New Securities to the  Participation  Rights  Holders  pursuant to
this Section 7(e).

                  (f)      Right of Maintenance.

                           (i) General.  Each Participation Rights Holder shall,
pursuant to the terms and  conditions  of this Section  7(f),  have the right to
purchase from the Company Dilutive  Securities (as defined below)  ("Maintenance
Securities"),  as a result of  issuances  by the Company of Dilutive  Securities
that  from  time to time are  issued  after  the  Closing  Date and  before  the
expiration  of the  Initial  Rights  Period,  solely in order to  maintain  such
Participation  Rights Holder's Prior  Percentage  Interest (as defined below) in
the Company  (the "Right of  Maintenance").  Each right to purchase  Maintenance
Securities  pursuant to this Section 7(f) shall be on the same terms (other than
price to the extent  provided  otherwise  below) as the issuance of the Dilutive
Securities that gave rise to the right to purchase such Maintenance Securities.

                           (ii) Dilutive Securities. "Dilutive Securities" means
any Common  Stock,  Preferred  Stock or other voting  capital  stock or security
(including,  without  limitation,  any Common Stock,  voting  Preferred Stock or
other voting capital stock or security  issued upon the exercise,  conversion or
exchange of any other securities) of the Company, whether now authorized or not;
provided, however, that the term "Dilutive Securities" shall not include:

                                    (A) the  Purchased  Shares issued under this
Agreement;

                                    (B)  shares  of  Common  Stock  issued  upon
conversion of any Purchased Shares;

                                      -31-




                                    (C) any securities issued in connection with
any stock  split,  stock  dividend or similar  event in which all  Participation
Rights Holders are entitled to participate on a pro rata basis;

                                    (D) any  securities  for which the  issuance
gave rise to a Right of Participation  (regardless of whether any such right was
exercised) or to a Corporate Event;

                                    (E)  any   securities   issuable   upon  the
exercise,  conversion  or exchange  of any  securities  described  in (C) or (D)
above; or

                                    (F) shares of Common Stock issued as awards,
including  pursuant to exercise of options granted,  to employees,  officers and
directors under any plans approved by the Board.

                           (iii) Purchase Price.  The per share "Purchase Price"
of the  Maintenance  Securities  shall equal the lower of (1) the sales price of
the Dilutive  Securities,  (2) the price agreed to in good faith  between by the
Board and the  Participation  Rights Holder and (3) the average Market Price (as
defined  below) of such  Maintenance  Securities  over the ten (10) trading days
immediately  preceding the date on which the Participation  Rights Holder elects
to  purchase  such  Maintenance  Securities.  If the  issuance  of any  Dilutive
Securities occurs upon the exercise,  conversion or exchange of other securities
("Exchangeable  Securities"),  then the per share  price at which such  Dilutive
Securities  shall be deemed to have been issued  shall be the sum of (x) the per
share amount paid upon such exercise,  conversion or exchange,  plus (y) the per
share amount previously paid for the Exchangeable  Securities  (adjusted for any
stock splits,  stock  dividends or other similar  events).  For purposes of this
Section 7(f)(iii),  "Market Price" means, as to any Maintenance  Securities on a
given day,  the average of the closing  prices of such  security's  sales on the
principal domestic  securities  exchanges on which such security may at the time
be listed, or, if there have been no sales on any such exchange on such day, the
average of the highest bid and lowest asked prices on all such  exchanges at the
end of such day, or, if on any day such  security is not so listed,  the average
of the  representative bid and asked prices quoted on the Nasdaq SmallCap Market
as of 4:00 P.M.,  New York time, on such day, or, if on any day such security is
not quoted on the Nasdaq  SmallCap  Market,  the  average of the highest bid and
lowest  asked  prices  on such day in the  domestic  over-the-counter  market as
reported  by  the  National  Quotation  Bureau,  Incorporated,  or  any  similar
successor organization. If at any time the Maintenance Securities are not listed
on any domestic  securities  exchange or quoted on the Nasdaq SmallCap Market or
the domestic over-the-counter market ("Unlisted Securities"), the "Market Price"
shall be the fair  value  thereof  determined  jointly  by the  Company  and the
Holder.

                           (iv)  Alternative  Purchase Price. If a Participation
Rights Holder does not elect to purchase its  Maintenance  Amount at the time of
issuance of any Dilutive Securities  specified in a Maintenance Note, and in the
written opinion of the Company's  independent  auditors,  made available to each
Participation Rights Holder upon request, the effect of determining the Purchase
Price  after such  issuance  pursuant to Clause  (iii)  above would  require the
Company to take a charge  against  earnings in  accordance  with GAAP,  then for
purposes of this  Section 7(f)  "Purchase  Price" shall mean the Market Price on
the date the  Participation  Rights  Holder  elects to purchase its  Maintenance
Amount.

                                      -32-




                           (v)  Consideration   Other  than  Cash.  If  Dilutive
Securities or Exchangeable  Securities were issued for consideration  other than
cash,  the per share amounts paid for such Dilutive  Securities or  Exchangeable
Securities  shall be  determined  jointly in good faith by the  Company  and the
Participation Rights Holder.

                           (vi) Appraiser.  If the Company and the Participation
Rights Holder are unable to reach agreement  within a reasonable  period of time
with respect to (1) the Market Price of Unlisted Securities or (2) the per share
amounts paid for  Dilutive  Securities  or  Exchangeable  Securities  issued for
consideration  other than cash,  such Market Price or per share amounts paid, as
the case may be, shall be  determined  by an appraiser  jointly  selected by the
Company and the Participation Rights Holder. The determination of such appraiser
shall be final and binding on the Company and the  Participation  Rights Holder.
The fees and expenses of such appraiser shall be paid for by the Company.

                           (vii)  Prior  Percentage  Interest.  A  Participation
Rights  Holder's  "Prior  Percentage  Interest"  for  purposes  of the  Right of
Maintenance  is  the  ratio  of  (A)  the  Participant  Share  Number  for  such
Participation  Rights  Holder  as of the date of such  Maintenance  Notice  (the
"Notice  Date"),  to (B) the  difference  between  (1) the sum of (a) the  total
number of shares of Common  Stock,  Series A  Preferred  Stock and other  voting
capital  stock and  securities  of the Company  outstanding  on the Notice Date,
plus,  (b) the number of shares of voting  capital stock or securities  issuable
upon the exercise,  conversion or exchange of any other  security of the Company
outstanding as of such date (assuming,  for purposes of Clauses (a) and (b), the
Common Stock or other securities  described in such  Maintenance  Notice are not
issued),  and (2) the total number of Dilutive Securities issued since the later
of the  Closing  Date and the last Notice Date (but  excluding  any  Maintenance
Securities issued pursuant to the last Maintenance Notice).

                           (viii)  Maintenance  Amount.  A Participation  Rights
Holder's "Maintenance Amount" with respect to any Maintenance Notice shall equal
such number of Maintenance Securities as shall (upon purchase thereof in full by
the  Participation  Rights  Holder) enable such  Participation  Rights Holder to
maintain its Prior Percentage Interest on a fully-diluted  basis. As an example,
assume that the  Company had 10,000  shares  outstanding  and the  Participation
Rights  Holder  holds 20% of such shares (or 2,000  shares).  The Company  first
issues 400 shares to a third party  ("Issuance  1"), an amount  insufficient  to
trigger a Notice of Issuance  pursuant  to Section  7(f)(ix).  The Company  then
proposes to issue 4,600 shares to a third party  ("Issuance  2"), an amount that
triggers a Maintenance  Notice.  The Participation  Rights Holder shall have the
right to maintain its 20% interest after  considering  Issuances 1 and 2 and the
new shares issued to the  Participation  Rights  Holder.  In this  example,  the
Participation Rights Holder shall have the right to purchase an additional 1,250
shares,  thereby resulting in the Participation Rights Holder holding 20% of the
securities outstanding (3,250 shares out of 16,250 shares).

                           (ix) Maintenance Notice. Within fifteen (15) business
days after the first  anniversary of the Closing Date, and at least fifteen (15)
business days before each issuance of Dilutive  Securities  that when  cumulated
with all  prior  issuances  of  Dilutive  Securities  since the later of (i) the
Closing  Date and (ii) the date of the last Notice Date  (which,  as a result of
which,  the   Participation   Rights  Holder  had  an  opportunity  to  purchase
Maintenance Securities), would result in a ten percent

                                      -33-




(10%) or greater  reduction in a Participation  Rights Holders' Prior Percentage
Interest,  the Company shall give to each  Participation  Rights Holder  written
notice (the "Maintenance  Notice")  describing the number of Dilutive Securities
issued since such prior Notice Date and the price and non-price terms upon which
the Company issued such Dilutive  Securities,  and the  Maintenance  Amount that
such  Participation  Rights  Holder is  entitled to purchase as a result of such
issuances.

                           (x)  Purchase  of   Maintenance   Securities.   If  a
Participation Rights Holder exercises its right to purchase Dilutive Securities,
such Participation  Rights Holder shall have thirty (30) days after the issuance
of the Dilutive  Securities  specified in the applicable  Maintenance  Notice to
purchase  its  Maintenance  Amount  at the  Purchase  Price  (as  determined  in
accordance  with this  Section  7(f)) and upon the  other  terms and  conditions
specified in the  Maintenance  Notice.  The closing of such purchase shall occur
within ten (10) days after  such  election  to  purchase.  If any  Participation
Rights Holder fails to elect to purchase such Participation Rights Holder's full
Maintenance  Amount of Maintenance  Securities  within such 30-day period,  then
such  Participation  Rights Holder shall forfeit the right hereunder to purchase
that part of its Maintenance Amount that it did not so elect to purchase.

                           (xi)  Termination.  The Company's  obligations  under
this Section 7(f) shall  terminate  upon the  expiration  of the Initial  Rights
Period.

                  (g)      Rights in the Event of a Corporate Event.

                           (i) Corporate  Events. A "Corporate Event" shall mean
any of the following,  whether  accomplished  through one or a series of related
transactions:  (A) any  transaction,  other  than an  Acquisition  Issuance  (as
defined  below),  that results in a greater than twenty  percent (20%) change in
the total outstanding  number of voting securities  (which, for purposes of this
Agreement, shall mean all securities of the Company that presently are, or would
be upon  conversion,  exchange or exercise,  entitled to vote in the election of
directors) of the Company  immediately  prior to such  issuance  (other than any
such  change  solely  as a result  of a stock  split,  stock  dividend  or other
recapitalization  affecting  holders of Common Stock and other classes of voting
securities  of the  Company  on a pro rata  basis);  (B) an  acquisition  of the
Company or any of its "Significant  Subsidiaries"  (as defined in the SEC's Rule
1-02(w) of Regulation S-X) by consolidation,  merger, share purchase or exchange
or other  reorganization or transaction in which the holders of the Company's or
such Significant Subsidiary's outstanding voting securities immediately prior to
such   transaction  own,   immediately   after  such   transaction,   securities
representing  less than fifty  percent (50%) of the voting power of the Company,
any such  Significant  Subsidiary  or the  Person  issuing  such  securities  or
surviving such  transaction,  as the case may be,  provided that this clause (B)
shall not apply to the pro rata  distribution by the Company to its shareholders
of all the voting securities of any of its subsidiaries;  (C) the acquisition of
all  or  substantially  all  the  assets  of  the  Company  or  any  Significant
Subsidiary;  (D) the grant by the Company or any of its Significant Subsidiaries
of an  exclusive  license  for any  material  portion of the  Company's  or such
Significant  Subsidiary's  Intellectual Property to a Person other than the Lead
Investor  or any of its  subsidiaries;  and (E) any  transaction  or  series  of
related  transactions that results in the failure of the majority of the members
of the Board  immediately  prior to the closing of such transaction or series of
related  transactions  failing to  constitute  a  majority  of the Board (or its
successor)   immediately   following  such  transaction  or  series  of  related
transactions.

                                      -34-




                           (ii) Notice of Corporate Events and Ten Percent (10%)
Acquisitions.  Until expiration of the Initial Rights Period,  the Company shall
provide the Lead  Investor with  detailed  written  notice of terms of any offer
(written or oral) from any Person:  (A) for a proposed Corporate Event or (B) to
acquire  ten  percent  (10%)  or  more  of  the  Company's   outstanding  voting
securities.  Any notice shall be delivered to the Lead  Investor  within two (2)
business  days after the date the Company  first  becomes aware of such offer or
proposed Corporate Event or ten percent (10%) acquisition.  Without limiting the
generality of the foregoing,  such notice shall set forth the  identity(ies)  of
the Person(s)  involved,  the  consideration  to be paid and all other  material
terms and  conditions.  If such  offer is in writing  (whether  in the form of a
letter of intent,  term sheet or  otherwise),  the Company  shall deliver a copy
thereof to the Lead Investor.

                           (iii)  Right of First  Refusal.  During  the  Initial
Rights  Period,  the Company  shall,  prior to  effecting  or entering  into any
agreement  for any  Corporate  Event,  present to the Lead Investor in writing a
summary of the expected  final terms and  conditions  of the proposed  Corporate
Event,  including the name of the other party or parties to the Corporate  Event
and a copy of the draft  agreements  that the  Company is prepared to enter into
(such  information and agreements,  a "Final  Notice").  The Lead Investor shall
have fifteen (15) business days after the date of receipt of the Final Notice to
deliver written notice to the Company agreeing to enter into a written agreement
with the Company on substantially the same terms and conditions specified in the
Final Notice, which agreement shall nevertheless provide for consummation of the
transaction  within  one-hundred twenty (120) days after the date of delivery of
the Final  Notice  (such 120 day period  subject to  extensions  for  regulatory
compliance).  During such 15 business  day period,  the Lead  Investor  shall be
entitled  to  conduct  due  diligence  with the  reasonable  cooperation  of the
Company.  If the Lead  Investor  fails to so agree  in  writing  within  such 15
business day period,  for a period of one hundred  twenty (120) days  thereafter
(subject to extension  for  regulatory  compliance,  the Company  shall have the
right to enter into an agreement  regarding such Corporate  Event with the party
or parties specified in the applicable Final Notice.

                           (iv) Right of Resale. If the Lead Investor shall fail
to  exercise  its right of first  refusal as to a  Corporate  Event  pursuant to
Section  7(g)(iii),  such Investor  shall,  upon the Company's  entering into an
agreement to consummate a Corporate Event, have the right to sell to the Company
any or all Purchased  Shares and Conversion  Shares.  Such sale shall be made on
the following terms and conditions:

                                    (A) The price per share at which such shares
are to be sold to the  Company  shall be equal to the  greater  of:  (1) the Per
Share Purchase Price and (2) either the highest price per share of capital stock
(or  equivalent)  paid  in  connection  with  the  Corporate  Event  or,  if the
transaction  involves  the sale of a  Significant  Subsidiary  or  assets or the
licensing of  Intellectual  Property,  the Lead Investor's pro rata share of the
consideration  received,   directly  or  indirectly,  by  the  Company  in  such
transaction based on its then  fully-diluted  ownership of the Company's capital
stock.

                                    (B) Immediately prior to the consummation of
the  Corporate  Event,  the Lead  Investor  shall  deliver  to the  Company  the
certificate or certificates  representing shares to be sold, each certificate to
be properly endorsed for transfer.

                                      -35-




                                    (C) The Company shall,  assuming its receipt
of the  certificate  or  certificates  for the  shares  to be  sold by the  Lead
Investor,  pay the aggregate  purchase price therefor in cash  immediately  upon
consummation of the Corporate Event.

                           (v) Right of Notification  and  Negotiation.  For the
one year period  following  the end of the Initial  Rights  Period,  the Company
shall,  prior to the Board's  approving or disapproving a Corporate Event or the
Company's or any of its subsidiaries'  entering into a definitive agreement with
respect to a Corporate Event, notify the Lead Investor of all material terms and
conditions of such  Corporate  Event and then attempt to negotiate in good faith
with such  Investor for a period of not less than fifteen (15) business days for
the Lead Investor to acquire the Company (or Significant  Subsidiary,  assets or
license,  as the case may be) or enter  into  another  Corporate  Event with the
Company.  During such fifteen (15) business day period,  the Lead Investor shall
be entitled to conduct due  diligence  with the  reasonable  cooperation  of the
Company.  During such fifteen (15) business day period, any alternative proposal
made by the Lead Investor shall be submitted by the Company to the Board and the
Board shall,  in good faith,  either  approve or disapprove  by resolution  such
Investor's  alternative  proposal.  To the extent  that the Company and the Lead
Investor do not enter into an agreement  with respect to such an  acquisition or
other  Corporate  Event during such fifteen (15) business day period,  the Board
shall be free to approve or disapprove  such  Corporate  Event,  and the Company
shall be free to enter into a definitive  agreement  with respect to a Corporate
Event with a third  party and  subsequently  consummate  such  Corporate  Event;
provided,  however,  that such  definitive  agreement is entered into within one
hundred  twenty (120) days (subject to  extensions  for  regulatory  compliance)
following  termination  of such  fifteen  (15)  business  day  period;  provided
further, that if during such fifteen (15) business day period, the Lead Investor
shall  have  made a  written  offer  for the  acquisition  of the  Company,  the
Corporate  Event  with  such a third  party  shall be for at least at the  price
offered by such Investor and on other terms no less favorable to shareholders of
the Company than the terms of the offer  proposed by such  Investor with respect
to shareholders other than such Investor.

                           (vi)  Right to  Consent.  During the  Initial  Rights
Period, without the prior written consent of Holders of Sixty-Six and Two-Thirds
Percent (66 2/3%) of the  outstanding  shares of Series A Preferred  Stock,  the
Company shall not (and shall not permit any of its  subsidiaries  to) enter into
or agree to or consummate  one or more  acquisitions  by it of securities or any
business or assets of another Person where the aggregate  consideration  paid in
connection with all such  acquisitions  is voting  securities of the Company (or
any other  securities  exercisable or exchangeable  for or convertible into such
voting  securities) (an  "Acquisition  Issuance")  constituting in the aggregate
more than twenty percent (20%) of the Company's  voting  securities  outstanding
immediately after the consummation of the first such acquisition.

                  (h)  Intellectual  Property.  For so long  as the an  Investor
holds the  equivalent on an  as-converted  base of at least five percent (5%) of
the then outstanding Common Stock of the Company,  the Company covenants that it
will,  where  the  Company  in the  exercise  of  reasonable  judgment  deems it
appropriate,  use  reasonable  business  efforts  to seek  copyright  and patent
registration,  and  other  appropriate  intellectual  property  protection,  for
Intellectual Property of the Company.

                                      -36-




                  (i)  Covenant  not to Sue.  Company  agrees  that it shall not
assert in any way a patent against Intel,  its  subsidiaries  or affiliates,  or
their customers, direct or indirect, agents or contractors, for the manufacture,
use,  import,  offer  for sale,  or sale of any of  Intel's  microprocessors  or
chipsets. It is understood and agreed that the foregoing covenant does not apply
to the assertion of a patent for any infringement arising out of any software or
software programming run on any of Intel's microprocessors or chipsets by a user
of any of Intel's microprocessors or chipsets.

                  (j) Key Person Life Insurance.  Within thirty (30) days of the
date  hereof,  the Company will  undertake  commercially  reasonable  efforts to
obtain term life insurance at reasonable rates on the life of William Welling in
the  amount of at least  $1,000,000,  as to which the  Company  will be the sole
beneficiary.

         8. INDEMNIFICATION.

                  (a) Agreement to Indemnify.

                           (i) Company  Indemnity.  Each of the  Investors,  its
Affiliates and Associates,  and each officer, director,  shareholder,  employer,
representative  and agent of any of the foregoing  (collectively,  the "Investor
Indemnitees")  shall be indemnified and held harmless to the extent set forth in
this  Section 8 by the Company  with  respect to any and all Damages (as defined
below)  incurred  by  any  Investor  Indemnitee  as a  proximate  result  of any
inaccuracy or misrepresentation in, or breach of, any representation,  warranty,
covenant or  agreement  made by the  Company in this  Agreement  (including  any
exhibits and schedules hereto).  Indemnification or other claims with respect to
the other  Transaction  Agreements  will be covered by the  provisions  of those
agreements and not by this section,  and indemnification for claims arising from
the registration of Purchased Shares under Federal and state securities laws are
covered by Section 7(b) and not this Section 8.

                           (ii) Investor Indemnity.  The Company, its respective
Affiliates and Associates,  and each officer, director,  shareholder,  employer,
representative  and agent of any of the  foregoing  (collectively,  the "Company
Indemnitees")  shall each be  indemnified  and held  harmless  to the extent set
forth in this  Section 8, by the  Investor,  in  respect of any and all  Damages
incurred by any Company  Indemnitee as a proximate  result of any  inaccuracy or
misrepresentation  in, or breach of, any representation.  warranty,  covenant or
agreement  made by the  Investor  in this  Agreement.  Indemnification  or other
claims with respect to the other  Transaction  Agreements will be covered by the
provisions of those  agreements  and not by this Section 8, and  indemnification
for claims arising from the  registration of Purchased  Shares under Federal and
state securities laws are covered by Section 7(b) and not this Section 8.

                           (iii)  Equitable  Relief.  Nothing  set forth in this
Section 8 shall be deemed to  prohibit  or limit any  Investor  Indemnitee's  or
Company  Indemnitee's right at any time before, on or after the Closing, to seek
injunctive or other equitable relief for the failure of any  Indemnifying  Party
to perform or comply with any covenant or agreement contained herein.

                  (b)  Survival.  All  representations  and  warranties  of  the
Investor  and the  Company  contained  herein  and all  claims  of any  Investor
Indemnitee or Company Indemnitee in respect of any

                                      -37-




inaccuracy or  misrepresentation  in or breach hereof, shall survive the Closing
until the third anniversary of the date of this Agreement, regardless of whether
the applicable statute of limitations, including extensions thereof, may expire.
All covenants and  agreements of the Investor and the Company  contained in this
Agreement shall survive the Closing in perpetuity (except to the extent any such
covenant or  agreement  shall  expire by its terms).  All claims of any Investor
Indemnitee or Company  Indemnitee in respect of any breach of such  covenants or
agreements shall survive the Closing until the expiration of two years following
the non-breaching party's obtaining actual knowledge of such breach.

                  (c) Claims for Indemnification.  If any Investor Indemnitee or
Company  Indemnitee  (an  "Indemnitee")  shall  believe that such  Indemnitee is
entitled  to  indemnification  pursuant  to this  Section  8 in  respect  of any
Damages,  such Indemnitee shall give the appropriate  Indemnifying  Party (which
for purposes hereof, in the case of an Investor  Indemnitee,  means the Company,
and in the case of a Company  Indemnitee,  means the  Investor)  prompt  written
notice thereof.  Any such notice shall set forth in reasonable detail and to the
extent then known the basis for such claim for  indemnification.  The failure of
such Indemnitee to give notice of any claim for  indemnification  promptly shall
not adversely affect such  Indemnitee's  right to indemnity  hereunder except to
the extent that such  failure  adversely  affects the right of the  Indemnifying
Party to assert  any  reasonable  defense  to such  claim.  Each such  claim for
indemnity shall expressly state that the Indemnifying  Party shall have only the
twenty (20)  business day period  referred to in the next sentence to dispute or
deny such claim.  The  Indemnifying  Party shall have twenty (20)  business days
following  its receipt of such notice  either (a) to  acquiesce in such claim by
giving such Indemnitee  written notice of such  acquiescence or (b) to object to
the claim by giving such  Indemnitee  written  notice of the  objection.  If the
Indemnifying  Party does not object thereto within such twenty (20) business day
period,  such  Indemnitee  shall be entitled to be  indemnified  for all Damages
reasonably and proximately incurred by such Indemnitee in respect of such claim.
If the Indemnifying  Party objects to such claim in a timely manner,  the senior
management of the Company and such  Indemnitee  shall meet to attempt to resolve
such dispute. If the dispute cannot be resolved by the senior management, either
party may make a written  demand  for  formal  dispute  resolution  and  specify
therein the scope of the  dispute.  Within  thirty (30) days after such  written
notification,  the  parties  agree  to meet  for one (1) day  with an  impartial
mediator and consider dispute resolution alternatives other than litigation.  If
an  alternative  method of dispute  resolution  is not agreed upon within thirty
days after the one day mediation, either party may begin litigation proceedings.
Nothing in this section shall be deemed to require arbitration.

                  (d) Defense of Claims.  In connection  with any claim that may
give rise to indemnity under this Section 8 resulting from or arising out of any
claim or  Proceeding  against an  Indemnitee by a person or entity that is not a
party hereto,  the Indemnifying  Party may (unless such Indemnitee elects not to
seek  indemnity  hereunder  for such claim) but shall not be obligated  to, upon
written notice to the relevant Indemnitee,  assume the defense of any such claim
or Proceeding if the Indemnifying Party with respect to such claim or Proceeding
acknowledges  to the Indemnitee  the  Indemnitee's  right to indemnity  pursuant
hereto to the  extent  provided  herein  (as such  claim may have been  modified
through written  agreement of the parties) and provides  assurances,  reasonably
satisfactory to such Indemnitee, that the Indemnifying Party will be financially
able to  satisfy  such  claim to the  extent  provided  herein if such  claim or
Proceeding  is decided  adversely;  provided,  however,  that  nothing set forth
herein shall be

                                      -38-




deemed  to  require  the   Indemnifying   Party  to  waive  any  crossclaims  or
counterclaims the Indemnifying  Party may have against the Indemnified Party for
damages.  The Indemnified  Party shall be entitled to retain  separate  counsel,
reasonably  acceptable to the Indemnifying Party, if the Indemnified Party shall
determine,  upon the  written  advice of  counsel,  that an actual or  potential
conflict of interest exists between the  Indemnifying  Party and the Indemnified
Party in  connection  with such  Proceeding.  The  Indemnifying  Party  shall be
obligated to pay the  reasonable  fees and expenses of such separate  counsel to
the  extent  the  Indemnified  Party  is  entitled  to  indemnification  by  the
Indemnifying  Party with respect to such claim or Proceeding  under this Section
8(d).  If the  Indemnifying  Party  assumes  the  defense  of any such  claim or
Proceeding, the Indemnifying Party shall select counsel reasonably acceptable to
such  Indemnitee to conduct the defense of such claim or Proceeding,  shall take
all steps necessary in the defense or settlement  thereof and shall at all times
diligently and promptly pursue the resolution thereof. If the Indemnifying Party
shall have assumed the defense of any claim or  Proceeding  in  accordance  with
this Section 8(d),  the  Indemnifying  Party shall be authorized to consent to a
settlement  of, or the entry of any  judgment  arising  from,  any such claim or
Proceeding,  with  the  prior  written  consent  of such  Indemnitee,  not to be
unreasonably withheld;  provided, however, that the Indemnifying Party shall pay
or cause to be paid all  amounts  arising  out of such  settlement  or  judgment
concurrently  with  the  effectiveness  thereof;   provided  further,  that  the
Indemnifying  party shall not be authorized to encumber any of the assets of any
Indemnitee or to agree to any restriction  that would apply to any Indemnitee or
to its conduct of business;  and provided further,  that a condition to any such
settlement  shall be a complete  release of such  Indemnitee and its Affiliates,
directors,  officers, employees and agents with respect to such claim, including
any reasonably  foreseeable  collateral  consequences  thereof.  Such Indemnitee
shall be entitled to  participate  in (but not  control) the defense of any such
action, with its own counsel and at its own expense.  Each Indemnitee shall, and
shall cause each of its Affiliates,  directors,  officers,  employees and agents
to, cooperate fully with the  Indemnifying  Party in the defense of any claim or
Proceeding  being  defended by the  Indemnifying  Party pursuant to this Section
8(d).  If the  Indemnifying  Party does not  assume the  defense of any claim or
Proceeding  resulting  therefrom  in  accordance  with the terms of this Section
8(d), such Indemnitee may defend against such claim or Proceeding in such manner
as it may deem  appropriate,  including  settling such claim or Proceeding after
giving  notice  of the same to the  Indemnifying  Party,  on such  terms as such
Indemnitee may deem appropriate. If any Indemnifying Party seeks to question the
manner in which such Indemnitee  defended such claim or Proceeding or the amount
of or nature of any such  settlement,  such  Indemnifying  Party  shall have the
burden to prove by a preponderance  of the evidence that such Indemnitee did not
defend such claim or Proceeding in a reasonably prudent manner.

                  (e)  Certain  Definitions.  As  used in this  Section  8,  (a)
"Affiliate"  means,  with respect to any person or entity,  any person or entity
directly or  indirectly  controlling,  controlled by or under direct or indirect
common control with such other person or entity;  (b)  "Associate"  means,  when
used to indicate a relationship with any person or entity,  (1) any other person
or entity of which  such  first  person or  entity is an  officer,  director  or
partner or is, directly or indirectly. the beneficial owner of ten percent (10%)
or more of any  class  of  equity  securities,  membership  interests  or  other
comparable  ownership  interests issued by such other person or entity,  (2) any
trust or other  estate in which  such first  person or entity has a ten  percent
(10%) or more  beneficial  interest  or as to which such first  person or entity
serves as trustee or in a similar  fiduciary  capacity,  and (3) any relative or
spouse of such first

                                      -39-




person or entity who has the same home as such first  person or entity or who is
a director or officer of such first person or entity;  (c)  "Damages"  means all
demands,  claims,  actions or causes of action,  assessments,  losses,  damages,
costs,  expenses,   liabilities,   judgments,  awards,  fines,  response  costs,
sanctions, taxes, penalties,  charges and amounts paid in settlement,  including
(1)  interest on cash  disbursements  in respect of any of the  foregoing at the
prime rate of Bank of America NT&SA, as in effect from time to time,  compounded
quarterly,  from the date each such cash disbursement is made until the date the
party incurring such cash  disbursement  shall have been  indemnified in respect
thereof,  and (2) reasonable  out-of-pocket  costs, fees and expenses (including
reasonable costs,  fees and expenses of attorneys,  accountants and other agents
of, or other parties retained by, such party),  and (d)  "Proceeding"  means any
action,  suit, hearing,  arbitration,  audit,  proceeding (public or private) or
investigation  that is brought or initiated  by or against any  federal,  state,
local or foreign governmental authority or any other person or entity.

         9. ASSIGNMENT.  The rights of each Investor under Section 7(a), (b) and
(e)  are  transferable  to  any  person  who  acquires  the  equivalent,  on  an
as-converted  basis, of at least five percent (5%) of the outstanding  shares of
the Common  Stock  (subject  to  appropriate  adjustment  for all stock  splits,
dividends, combinations, recapitalizations and the like where all holders of the
Common Stock participate on a pro rata basis); provided,  however, that no party
may be assigned any of the foregoing  rights unless the Company is given written
notice by the assigning  party at the time of such  assignment  stating the name
and address of the assignee and  identifying the securities of the Company as to
which the rights in question are being assigned;  and provided  further that any
such assignee  shall receive such assigned  rights  subject to all the terms and
conditions of this  Agreement,  including  without  limitation the provisions of
Section  7(c).  The rights of the Lead  Investor  under  Section 7(d) may not be
assigned.  The rights of each Investor  under Section 7(f) and the rights of the
Lead Investor  under Section 7(g) may be assigned (in the case of 7(g),  only in
whole, and not in part) only to a Majority Owned Subsidiary;  provided,  however
that no such  assignment  of such rights  under  Sections  7(f) and (g) shall be
effective  until the Company is given written  notice by the assigning  Investor
stating the name and address of the assignee; and provided further that any such
assignee  shall  receive  such  assigned  rights  subject  to all the  terms and
conditions of this Agreement.  Notwithstanding  anything in the foregoing to the
contrary, this Agreement may not be assigned by any Investor in whole or in part
to any Competitor of the Company. For purposes of this Section 9, a "Competitor"
of the Company shall mean any company,  one of whose principal lines of business
is the development and/or marketing of any product similar to the Company's Town
Square  product  line or any subset  thereof,  and/or call  accounting,  traffic
engineering,  facilities  and alarm  management,  PBX  security,  voicemail/auto
attendant or answer  detection  software  and  hardware  systems that operate on
personal computers, local area networks and stand-alone proprietary hardware and
that are used primarily in the commercial and hospitality markets.

         10.      MISCELLANEOUS.

                  (a) Successors  and Assigns.  The terms and conditions of this
Agreement  will  inure to the  benefit  of and be  binding  upon the  respective
successors and assigns of the parties.

                  (b)  Governing  Law.  This  Agreement  will be governed by and
construed under the internal laws of the State of Delaware, without reference to
principles of conflict of laws or choice of laws.

                                      -40-




                  (c)  Counterparts.  This  Agreement  may be executed in two or
more  counterparts,  each of which will be deemed an original,  but all of which
together will constitute one and the same instrument.

                  (d) Headings. The headings and captions used in this Agreement
are used for  convenience  only and are not to be  considered  in  construing or
interpreting  this  Agreement.  All  references  in this  Agreement to sections,
paragraphs,  exhibits and schedules will,  unless otherwise  provided,  refer to
sections and paragraphs hereof and exhibits and schedules  attached hereto,  all
of which exhibits and schedules are incorporated herein by this reference.

                  (e)  Notices.  Any notice  required  or  permitted  under this
Agreement shall be given in writing, shall be effective when received, and shall
in any event be deemed received and effectively  given upon personal delivery to
the party to be  notified  or three (3)  business  days after  deposit  with the
United States Post Office, by registered or certified mail, postage prepaid,  or
one (1) business day after deposit with a nationally  recognized courier service
such as FedEx for next business day delivery under  circumstances  in which such
service  guarantees  next business day  delivery,  or one (1) business day after
facsimile  with copy  delivered by  registered  or certified  mail, in any case,
postage  prepaid  and  addressed  to the  party to be  notified  at the  address
indicated for such party on the  signature  page hereof or at such other address
as each  Investor or the Company may  designate by giving at least ten (10) days
advance written notice pursuant to this Section 9(e).

                  (f) No Finder's  Fees.  Each Investor will  indemnify and hold
harmless the Company from any liability for any  commission or  compensation  in
the nature of a finders' or broker's  fee for which such  Investor or any of its
officers, partners, employees or consultants, or representatives is responsible.
The Company will  indemnify  and hold  harmless each Investor from any liability
for any commission or  compensation  in the nature of a finder's or broker's fee
for which the  Company  or any of its  officers,  employees  or  consultants  or
representatives is responsible.

                  (g) Amendments and Waivers.  This Agreement may be amended and
the observance of any term of this Agreement may be waived (either  generally or
in a particular instance and either  retroactively or prospectively),  only with
the  written  consent  of the  Company  and  the  holders  of  Purchased  Shares
representing  at least  two-thirds  of the total  aggregate  number of Purchased
Shares then  outstanding  (excluding any of such shares that have been sold in a
transaction  in which rights under  Section 7(b) are not assigned in  accordance
with  this  Agreement  or  sold  to  the  public  pursuant  to SEC  Rule  144 or
otherwise).  Any amendment or waiver  effected in  accordance  with this Section
9(g) will be  binding  upon each  Investor,  the  Company  and their  respective
successors and assigns. Notwithstanding the foregoing, the provisions of Clauses
(b),  (c),  (d),  (e),  (f) and (g),  Section 7 and Section 8 may not be amended
without the  written  consent of the  Company  and each  Investor,  which may be
withheld in either of their sole and absolute discretions.

                  (h)  Severability.  If any provision of this Agreement is held
to be  unenforceable  under applicable law, such provision will be excluded from
this  Agreement and the balance of the Agreement  will be interpreted as if such
provision were so excluded and will be enforceable in accordance with its terms.

                                      -41-




                  (i) Entire Agreement. This Agreement,  together with the other
Transaction  Agreement  and  all  exhibits  and  schedules  hereto  and  thereto
constitutes the entire  agreement and  understanding of the parties with respect
to the subject  matter  hereof and  supersedes  any and all prior  negotiations,
correspondence,  agreements.  understandings  duties or obligations  between the
parties with respect to the subject matter hereof.

                  (j)  Further  Assurances.  From  and  after  the  date of this
Agreement upon the request of the Company or each Investor, the Company and each
Investor will execute and deliver such instruments,  documents or other writings
as may be  reasonably  necessary  or  desirable  to confirm and carry out and to
effectuate fully the intent and purposes of this Agreement.

                  (k)  Meaning  of  Include  and  Including.  Whenever  in  this
Agreement the word  "include" or "including" is used. it shall be deemed to mean
"include,  without limitation" or "including.  without  limitation." as the case
may be. and the language following  "include" or "including" shall not be deemed
to set forth an exhaustive list.

                  (l) Fees,  Costs and  Expenses.  All fees,  costs and expenses
(including  attorney's'  fees and  expenses)  incurred  by either part hereto in
connection with the preparation, negotiation and execution of this Agreement and
the  other  Transaction  Agreements  and the  consummation  of the  transactions
contemplated hereby and thereby (including the costs associated with any filings
with,  or  compliance  with  any  of  the   requirements  of,  any  governmental
authorities), shall be the sole and exclusive responsibility of such party.

                  (m)  Competition.  Nothing set forth herein shall be deemed to
preclude,  limit or restrict the Company's or each Investor's ability to compete
with the other.

                  (n) Cooperation in HSR Act Filings.

                           (i) In the  event of a  conversion  of the  Purchased
Shares (or any other action by an Investor with respect to any Securities of the
Company held by such Investor) that would require a filing by the Investor under
the  Hart-Scott-Rodino  Antitrust  Improvements Act of 1976 (the "HSR Act"), the
Investor and its respective  affiliates (including any "ultimate parent entity",
as  defined  in the HSR Act),  and the  Company  and its  respective  affiliates
(including  any  "ultimate  parent  entity",  as defined in the HSR Act),  shall
promptly prepare and make their respective filings and thereafter shall make all
required or requested  submissions under the HSR Act or any analogous applicable
law, if required. In taking such actions or making any such filings, the parties
hereto shall  furnish  information  required in  connection  therewith  and seek
timely to obtain  any  applicable  actions,  consents,  approvals  or waivers of
governmental  authorities;  provided,  however,  that the parties  hereto  shall
cooperate  with each other in connection  with the making of all such filings to
the extent  permitted by applicable law.  Without limiting the generality of the
foregoing,  to the  extent  permitted  by  applicable  law  and so  long  as the
following  will not  involve  the  disclosure  of  confidential  or  proprietary
information of one party hereto to another,  each party shall cooperate with the
other by (a)  providing  copies of all  documents to be filed to the  non-filing
party and its advisors prior to filing and, if requested,  accepting  reasonable
additions,  deletions  or changes  suggested  in  connection  therewith  and (b)
providing  to each  other  party  copies of all  correspondence  from and to any
governmental authority in connection with any such filing.

                                      -42-




                           (ii)  Notwithstanding  the  foregoing,   neither  any
Investor nor any of its affiliates  shall be under any obligation to comply with
any request or requirement  imposed by the Federal Trade Commission (the "FTC"),
the  Department of Justice (the "DofJ") or any other  governmental  authority in
connection  with the  compliance  with the  requirements  of the HSR Act, or any
other  applicable  law,  if the  Investor,  in the  exercise  of its  reasonable
discretion,  deems  such  request  or  requirement  unduly  burdensome.  Without
limiting the  generality  of the  foregoing,  no Investor  shall be obligated to
comply  with any  request by, or any  requirement  of, the FTC,  the DofJ or any
other governmental authority: (i) to disclose information such Investor deems it
in its best  interests  to keep  confidential;  (ii) to dispose of any assets or
operations;  or (iii) to comply with any proposed  restriction  on the manner in
which it conducts its  operations.  In the event such  Investor  shall receive a
second  request  in  respect  of its HSR  Filing  determined  by it to be unduly
burdensome  and it shall prove unable to negotiate a means  satisfactory  to the
Investor for complying with such burdensome second request, or the Federal Trade
Commission  or  Department of Justice shall impose any condition on the Investor
or its affiliates in respect thereof deemed  unacceptable  by the Investor,  the
Company  and  the  Investor  shall  cooperate  in good  faith  to  negotiate  an
alternative  transaction that provides such Investor with the economic  benefits
it would receive if it converted  the  Purchased  Shares (or took any such other
action  referenced in the first  parenthetical  in the first  sentence of Clause
(i)).


              [The remainder of this page is intentionally blank.]


                                      -43-




         IN WITNESS WHEREOF,  the parties hereto have executed this Agreement as
of the date and year first above written.


XIOX CORPORATION                          INTEL CORPORATION

By: /s/ William H. Welling                By: /s/ Arvind Sodhani
    ----------------------------              ---------------------------------

Name: William H. Welling                  Name: Arvind Sodhani
      --------------------------                -------------------------------

Title: Chairman/CEO                       Title: Vice President and Treasurer
       -------------------------                 ------------------------------

Date Signed: Sept. 21, 1998               Date Signed: Sept. 21, 1998
             -------------------                       ------------------------

Address: 557 Airport Boulevard            Address: 2200 Mission College Blvd.
         Suite 700                                 Santa Clara, California 95052
         Burlingame, CA  94010
                                          Telephone No.:  (408) 765-1240
                                          Facsimile No.:   (408) 765-6038
Telephone No: (650) 375-8188
Facsimile No: (650) 375-3988              with a copy to:

with a copy to:                                  Intel Corporation
                                                 Attention: General Counsel
         Wilson Sonsini Goodrich & Rosati        2200 Mission College Blvd.
         Attention: Blair W. Stewart, Jr.        Santa Clara, California 95052
         650 Page Mill Road
         Palo Alto, California 94304
         Telephone No.: (650) 493-9300    with a copy to:
         Facsimile No.:  (650) 493-6811
                                                 Gibson, Dunn & Crutcher LLP
                                                 Attention: Kenneth R. Lamb
                                                 One Montgomery Street
                                                 Suite 2600
                                                 San Francisco, California 94104
                                                 Telephone No.: (415) 393-8382
                                                 Facsimile No.:  (415) 986-5309

             **** Stock Purchase and Investor Rights Agreement ****

                                      -44-






FLANDERS LANGUAGE VALLEY C.V.A.             ZERO STAGE CAPITAL VI LIMITED
                                            PARTNERSHIP

By: Flanders Language Valley Management     By: Zero Stage Capital Associates
    N.V., Its General Manager                   VI, LLC

By: /s/ Philip Vermeulen                    By: /s/ Stanley L. Fung
    -----------------------------               ------------------------------

Name:    Philip Vermeulen                   Name: Stanley L. Fung
Its General Manager                               ----------------------------

                                            Title: General Partner
Date Signed: Sept. 21, 1998                        ---------------------------
             --------------------
                                            Date Signed: September 17, 1998
Address: Merghelynckstraat 4                             ---------------------
         8900 Ieper, Belgium
                                            Address: 101 Main Street, 17th Floor
                                                     Kendall Square
                                                     Cambridge, MA  02142
Telephone No: 011-32-57-30-30-42
Facsimile No:     011-32-9-372-4594         Telephone No.: (617) 876-5355
                                            Facsimile No.: (617) 876-1248
with a copy to:
                                            with a copy to:
       Brobeck, Phleger & Harrison, LLP
       Attention: Joel S. Smith                    Brobeck, Phleger & Harrison,
       550 West C Street, Suite 1300               LLP Attention: Joel S. Smith
       San Diego, California 92101                 550 West C Street, Suite 1300
       Telephone No.: (619) 234-1966               San Diego, California 92101
       Facsimile No.: (619) 234-3848               Telephone No.: (619) 234-1966
                                                   Facsimile No.: (619) 234-3848

             **** Stock Purchase and Investor Rights Agreement ****

                                      -45-




GRUBER AND MCBAINE                        LAGUNITAS PARTNERS
INTERNATIONAL

By: /s/ Jon D. Gruber                     By: /s/ Jon. D. Gruber
    ------------------------------            -------------------------------

Name: Jon D. Gruber                       Name: Jon D. Gruber
      ----------------------------              -----------------------------
Title:                                    Title: 
       ---------------------------               ----------------------------

Date Signed: 9-18-98                      Date Signed: 9-18-98
             ---------------------                     ----------------------

Address: 50 Osgood Place, Penthouse       Address: 50 Osgood Place, Penthouse
         San Francisco, CA 94133                   San Francisco, California
                                                   94133

Telephone No: (415) 981-2101              Telephone No.: (415) 981-2101
Facsimile No: (415) 956-7858              Facsimile No.: (415) 956-7858

             **** Stock Purchase and Investor Rights Agreement ****

                                      -46-




COMPASS TECHNOLOGY PARTNERS, L.P.         COMPASS CHICAGO PARTNERS, L.P.

By: /s/ David G. Arscott                  By: /s/ David  G. Arscott
    ---------------------------------         ---------------------------------
    Compass Management Partners, L.P.         Compass Management Partners, L.P.
         (It's General Partner)                    (It's General Partner)
         ----------------------                    ----------------------

Name: David G. Arscott                    Name: David G. Arscott
      ----------------------------              ----------------------------
                                                                            
Title: General Partner                    Title: General Partner
       ---------------------------               ---------------------------
                                                                            
Date Signed: September 21, 1998           Date Signed: September 21, 1998
             ---------------------                     ---------------------

Address: 1550 El Camino Real              Address: 1550 El Camino Real
         Suite 275                                 Suite 275
         Menlo Park, CA  94025                     Menlo Park, CA  94025


Telephone No: (650) 322-7596              Telephone No: (650) 322-7596
Facsimile No: (650) 322-0588              Facsimile No: (650) 322-0588

             **** Stock Purchase and Investor Rights Agreement ****

                                      -47-





THE ROGERS FAMILY TRUST                   ROY AND RUTH ROGERS UNIT TRUST
UTD 9/21/81                               UTD 9/28/89

By: /s/ Roy L. Rogers                     By: /s/ Roy L. Rogers
    ------------------------------            ------------------------------
                                                                            
Name: Roy L. Rogers                       Name: Roy L. Rogers
      ----------------------------              ----------------------------
                                                                            
Title: Trustee                            Title: Trustee
       ---------------------------               ---------------------------
                                                                            
Date Signed: Sept. 17, 1998               Date Signed: Sept. 17, 1998
             ---------------------                     ---------------------

Address: 27927 Briones Way                Address: 27927 Briones Way
         Los Altos, CA 94022                       Los Altos, CA 94022

Telephone No: (650) 854-2767              Telephone No: (650) 854-2767
Facsimile No: (650) 854-2276              Facsimile No: (650) 854-2276

             **** Stock Purchase and Investor Rights Agreement ****

                                      -48-




ROBERT AND VIRGINIA MCAFEE                CHINA FIRST STEEL ROPES
DECLARATION AND AGREEMENT OF              MANUFACTURING CO., LTD.
TRUST DATED 2/15/91

By: /s/ Robert K. McAfee                  By: /s/ Min Fu Chang
    ------------------------------            ------------------------------
                                                                            
Name: Robert K. McAfee                    Name: Min Fu Chang
      ----------------------------              ----------------------------
                                                                            
Title: Trustee                            Title: Director
       ---------------------------               ---------------------------
                                                                            
Date Signed: 9/18/98                      Date Signed: Sept. 17, 1998
             ---------------------                     ---------------------

                                          Address: 301-1 Min Sheng West Road
Address: 17803 Jayhawk Drive                       Taipei 103, Taiwan ROC
         PennValley, CA  95946
                                          Telephone No.:  886-2-2550-1191
Telephone No: (530) 432-9428 or 9417      Facsimile No.:  886-2-2550-1194

             **** Stock Purchase and Investor Rights Agreement ****

                                      -49-




YU HONG CO., LTD                          HO HONG INVESTMENT CO., LTD.

By: /s/ Bruce Hsiang                      By: /s/ Casey Chiu
    ------------------------------            ------------------------------
                                                                            
Name: Bruce Hsiang                        Name: Casey Chiu
      ----------------------------              ----------------------------
                                                                            
Title: Vice President                     Title: Director
       ---------------------------               ---------------------------
                                                                            
Date Signed: Sept. 17, 1998               Date Signed: Sept. 17, 1998
             ---------------------                     ---------------------

Address: 301-1 Min Sheng West Road        Address: 12th Floor
         Taipei 103, Taiwan, ROC                   No. 28 Nanking East Road
                                                   Section 3
Telephone No: 886-2-553-8711                       Taipei, Taiwan ROC
Facsimile No: 886-2-553-1694
                                          Telephone No.: 886-2-2506-8101
                                          Facsimile No.: 886-2-2506-8930

             **** Stock Purchase and Investor Rights Agreement ****

                                      -50-




BAY AREA MICROCAP FUND

By: /s/ Gregory F. Wilbur
    ------------------------------
                                  
Name: Gregory F. Wilbur
      ----------------------------
                                  
Title: General Partner
       ---------------------------
                                  
Date Signed: 17 Sept. 98
             ---------------------

Address: 1151 Bay Laurel Drive
         Menlo Park, CA 94025


Telephone No: (650) 325-7779
Facsimile No: (650) 325-7799

             **** Stock Purchase and Investor Rights Agreement ****

                                      -51-