EXHIBIT 23.2

                       CONSENT OF INDEPENDENT ACCOUNTANTS


      We consent to the reference to our firm under the caption "Experts" in the
Registration Statement (Form S-3) and related Prospectus of eGain Communications
Corporation for the registration of 4,312,568 shares of its common stock and to
the incorporation by reference therein of our report dated July 28, 2000, except
for Note 10 as to which the date is August 28, 2000, with respect to the
consolidated financial statements of eGain Communications Corporation included
in its Annual Report (Form 10-K) for the year ended June 30, 2000, filed with
the Securities and Exchange Commission.

                                       Ernst & Young LLP

                                       /s/ Ernst & Young LLP


Palo Alto, California
October 20, 2000