================================================================================ SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ------------------------------ FORM 20-F |_| REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR |X| ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended: December 31, 2002 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission file number: 0-30932 REGUS PLC (Exact Name of Registrant as Specified in Its Charter) England and Wales (Jurisdiction of Incorporation or Organization) ------------------------------ 3000 Hillswood Drive Chertsey KT16 0RS, England (Address of Principal Executive Offices) Securities registered or to be registered pursuant to Section 12(b) of the Act: None Securities registered or to be registered pursuant to Section 12(g) of the Act: American Depositary Shares evidenced by American Depositary Receipts, each representing five Ordinary Shares, nominal value 5p per share Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None ------------------------------ The number of outstanding shares in the capital of Regus plc as of December 31, 2002: 582,193,517 Ordinary Shares ------------------------------ Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes |X| No |_| Indicate by check mark which financial statement item the registrant has elected to follow. Item 17 |_| Item 18 |X| ================================================================================ TABLE OF CONTENTS Page ---- Introduction Forward-Looking Statements......................................................4 Certain Information.............................................................4 Part I Item 1 Identity of Directors, Senior Management and Advisers....Not applicable Item 2 Offer Statistics and Expected Timetable..................Not applicable Item 3 Key Information.......................................................5 Bankruptcy Filing................................................5 Selected Financial Data..........................................7 Risk Factors....................................................10 Item 4 Information on the Company...........................................16 History and Development of Regus plc............................16 Business Overview...............................................18 Organizational Structure........................................24 Properties......................................................26 Item 5 Operating and Financial Review and Prospects.........................27 Operating Results...............................................27 Liquidity and Capital Resources................................ 39 Prospects.......................................................42 Item 6 Directors, Senior Management and Employees...........................43 Directors and Senior Management.................................43 Compensation....................................................44 Board Practices.................................................44 Employees.......................................................49 Share Ownership.................................................50 Item 7 Major Shareholders and Related Party Transactions....................60 Major Shareholders..............................................60 Related Party Transactions......................................60 Item 8 Financial Information................................................61 Consolidated Statements and Other Financial Information.........61 Legal Proceedings...............................................61 Significant Changes.............................................61 Item 9 Listing Details......................................................62 Market Price Information........................................62 Markets.........................................................63 Item 10 Additional Information ..............................................64 Memorandum and Articles of Association..........................64 Material Contracts..............................................64 Taxation........................................................64 Documents on Display............................................67 Item 11 Quantitative and Qualitative Disclosures about Market Risk...........68 Item 12 Description of Securities Other Than Equity Securities.............................................Not applicable Part II Item 13 Defaults, Dividend Arrearages and Delinquencies..........Not applicable Item 14 Material Modifications to the Rights of Security Holders and Use of Proceeds.................................69 Item 15 Controls and procedures..............................................69 Part III Item 18 Financial Statements..................................................70 Index to the financial statements...............................70 Item 19 Exhibits............................................................114 INTRODUCTION FORWARD-LOOKING STATEMENTS This annual report contains forward-looking statements. These forward-looking statements are not historical facts, but rather are based on our current expectations, estimates and projections about our industry, our beliefs and assumptions. Words such as "anticipates", "expects", "intends", "plans", "believes", "seeks", "estimates" and similar expressions are intended to identify forward-looking statements. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control, are difficult to predict and could cause actual results to differ materially from those expressed or forecasted in the forward-looking statements. These risks and uncertainties are described in "Item 3. Key Information--Risk Factors" and elsewhere in this annual report. We caution you not to place undue reliance on these forward-looking statements, which reflect our management's view only as of the date of this annual report. Certain Information As used in this annual report, "we", "us", "our", the "Company" and "Regus" refer to Regus plc and its subsidiaries, except where it is clear that such terms mean only Regus plc. We publish our consolidated financial statements in UK pounds sterling. In this annual report, references to "pounds sterling", "pounds", "(pound)", "pence" and "p" are to the currency of the UK and references to "US dollars", "dollars", "$", "cents", or "c" are to the currency of the US. See "Item 3. Key Information--Selected Financial Data--Exchange Rate Information" for historical information regarding the noon buying rates in The City of New York for cable transfers in pounds as certified for customs purposes by the Federal Reserve Bank of New York with respect to the pound. You should not construe these translations as representations that the pound amounts actually represent such US dollar amounts or could have been or could be converted into US dollars at the rates indicated or at any other rates. This annual report includes product names and other trade names, logos and trade marks, either registered or with respect to which applications are pending, of Regus and of other companies. Various amounts and percentages set out in this annual report have been rounded and accordingly may not total. 4 PART I ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS Not applicable. ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE Not applicable. ITEM 3. KEY INFORMATION BANKRUPTCY FILING On January 14, 2003 (the "Petition Date"), Regus Business Centre Corp., Stratis Business Centers Inc., Regus Plc and Regus Business Centre BV (collectively, the "Debtors") filed voluntary petitions for relief under Chapter 11 of the U.S. Bankruptcy Code (the "Bankruptcy Code") in the United States Bankruptcy Court for the Southern District of New York (the "Bankruptcy Court") under case numbers 03-20026 through 03-20029 (the "Chapter 11 Cases"). The Debtors filed for bankruptcy because the Chapter 11 process offered the best available means to facilitate the implementation of necessary changes to the Debtors' businesses to bring costs and operations in line with the current business environment. In addition, the protections of the Chapter 11 process offered the Debtors access to capital through debtor-in-possession financing that otherwise would not have been available. The filing for bankruptcy protection raises substantial doubt about the Group's ability to continue as a going concern. The Debtors are currently operating their business as "debtors-in-possession" under the jurisdiction of the Bankruptcy Court and in accordance with the applicable provisions of the Bankruptcy Code, the Federal Rules of Bankruptcy Procedure and applicable court orders. In general, as debtors-in-possession, the Debtors are authorized under Chapter 11 to continue to operate as an ongoing business, but may not engage in transactions outside the ordinary course of business without the prior approval of the Bankruptcy Court. On June 10, 2003, the Bankruptcy Court signed the Final Order approving a debtor-in-possession loan facility pursuant to which, Regus Management Ltd., a subsidiary of Regus PLC that is not a party to the Chapter 11 Cases ("RML"), may loan up to eighteen million US dollars (US$18,000,000) to the Debtors during the bankruptcy proceedings. In return for any such loan, RML was granted a first-priority security interest in certain collateral and was also granted a priority administrative claim for any amounts loaned to the Debtors. In order to exit Chapter 11 successfully, each of the Debtors (either separately or together) will need to propose, and obtain confirmation by the Bankruptcy Court of, a plan of reorganization that satisfies the requirements of the Bankruptcy Code. A plan of reorganization would resolve, among other things, each of the Debtors' obligations that arose prior to the filing of the Chapter 11 cases (i.e., "pre-petition"), set forth the revised capital structure of any newly reorganized entity and provide for its corporate governance subsequent to exit from bankruptcy. Under the Bankruptcy Code, the Debtors had the exclusive right for 120 days after the Petition Date to file a plan of reorganization and, if they did so, 60 additional days to obtain necessary acceptances of their plan. Such periods were subject to extension by the Bankruptcy Court for cause. On June 10, 2003, the Bankruptcy Court extended the Debtors' exclusive period to propose a plan for reorganization through July 13, 2003 and to solicit acceptances of such plan through September 13, 2003. The timing of filing a plan of reorganization by the Debtors will depend on the timing and outcome of numerous other ongoing matters in the Chapter 11 Cases. Bankruptcy law does not permit solicitation of votes on a reorganization plan until the Bankruptcy Court approves the applicable disclosure statement (the "Disclosure Statement") relating to the reorganization plan. Although the Debtors expect to file a plan of reorganization that provides for the emergence of each entity from bankruptcy as a going concern, there can be no assurance at this time that any plan of reorganization will be confirmed by the Bankruptcy Court or that any such plan will be implemented successfully. 5 If a plan of reorganization cannot be agreed or is otherwise not confirmed by the Bankruptcy Court, the Chapter 11 Cases of Regus Business Center Corp, and Stratis Business Centers Inc may be converted into Chapter 7 bankruptcy cases in which a trustee would be appointed to investigate and liquidate those Debtors' assets for distribution to creditors in accordance with the priorities established by the Bankruptcy Code. Further, in this event, the Chapter 11 Cases of Regus and Regus Business Centre BV may also be converted into Chapter 7 cases and liquidated by a trustee in the US with distributions made to creditors in the order of priority established under the Bankruptcy Code. It is also possible that Regus PLC and Regus Business Centre BV may have to seek bankruptcy protection and pursue reorganization or liquidation in their respective home jurisdictions. In either event, shareholders would be very unlikely to receive any recovery on their investment following the bankruptcy. Under Section 362 of the Bankruptcy Code, the filing of a bankruptcy petition automatically stays most actions against a debtor, including most actions to collect pre-petition indebtedness or to exercise control over the property of the debtor's estate. Absent an order of the Bankruptcy Court, substantially all pre-petition liabilities are subject to settlement under the plan of reorganization. Under Section 365 of the Bankruptcy Code, debtors may assume, assume and assign, or reject certain executory contracts and unexpired leases, including leases of real property and leases of equipment, subject to the approval of the Bankruptcy Court and certain other conditions. In general, rejection of an unexpired lease or executory contract is treated as a pre-petition breach of the lease or contract in question. Subject to certain exceptions, this rejection relieves a debtor of performing its future obligations under that lease or contract but entitles the lessor or contract counterparty to a pre-petition general unsecured claim for damages caused by the deemed breach. Generally, the assumption of an executory contract or unexpired lease requires a debtor to cure most existing defaults under such executory contract or unexpired lease. In the case of a lease of non-residential real property, debtors generally have an obligation to remain current with respect to rent and other charges due under the lease unless and until such lease is rejected. The Bankruptcy Code (Section 502(b)(6)) further provides a limitation on certain of the damages relating to the rejection of a lease for non-residential real property and upon certain damages relating to any rejected guaranty of such lease by another debtor entity. In connection with the conduct of their businesses, the Debtors are lessees or sublessees under approximately 85 unexpired non-residential real property leases of office space (collectively, the "Real Property Leases"). The premises that are the subject matter of nearly all of the Real Property Leases consist of office space that is utilized by the Debtors in providing executive suite business offices to their clients. Given the nature of the Debtors' businesses, unexpired leases of non-residential real property constitute the largest operating expense of the Debtors on an ongoing basis. On February 20, 2003, the Bankruptcy Court permitted the Debtors to enter into a lease renegotiation program pursuant to which the Debtors were given the flexibility to either reject, or to negotiate significant reductions of the ongoing rent, the amount of space leased, and other obligations under, the Real Property Leases without further court approval (the "Real Property Renegotiation Program"). The essential purpose of the Real Property Renegotiation Program is to reach a settlement with as many landlords as possible in an expeditious manner regarding the amount of space leased, the applicable rental rate, and certain other of the landlords' claims against the Debtors' estates, including claims arising under the Bankruptcy Code. The Debtors have been engaged in these negotiations and continue to resolve the claims of the various lessors and to work towards the formulation of a plan of reorganization that will allow each of the Debtors to emerge from bankruptcy. The Debtors are also in the process of negotiating with other creditor constituencies in an effort to reduce their operating expenses going forward and to enable each of the Debtors to formulate a plan of reorganization. The Debtors are also reviewing all of their personal property contracts and leases to determine whether such contracts or leases should be renegotiated, rejected or assumed. With respect to non-real property related contracts and leases, the Debtors generally have through the time of the confirmation of the plan of reorganization to determine whether to assume or reject such contracts or leases. With respect to leases of non-residential real property, the time for assumption or rejection is limited under the Bankruptcy Code unless the Bankruptcy Court extends such deadline. On June 10, 2003, the Bankruptcy Court extended the deadline for Debtors to assume or reject non-residential real property leases until July 13, 2003. Counterparties to these rejected contracts or leases may file proofs of claim against the Debtors' estate for such damages. On February 20, 2003, the Bankruptcy Court fixed a deadline to which all persons and entities could assert a proof of claim against any of the Debtors as on or before April 7, 2003, at 5:00 P.M. Eastern Time. Due to the possibility of additional rejection and abandonment related claims (which may arise should the Debtors reject additional Real property Leases on personal property leases or executory contracts) and due to the number of claims that were filed in each of the cases, we are unable to project the magnitude of these claims with any degree of certainty at this time. 6 The United States Trustee for the Southern District of New York (the "U.S. Trustee") has appointed an official committee of unsecured creditors in the Chapter 11 Cases (the "Creditors' Committee"). The Creditors' Committee and its legal representatives have a right to be heard on all matters that come before the Bankruptcy Court. There can be no assurance that the Creditors' Committee will support the Debtors' positions or the Debtors' ultimate plan of reorganization, once proposed, and disagreements between the Debtors and the Creditors' Committee could protract the Chapter 11 Cases, could negatively impact the Debtors' ability to operate during the Chapter 11 Cases and could prevent the Debtors' emergence from Chapter 11. At this time, it is not possible to predict accurately the effect of the Chapter 11 reorganization process on the Debtors' businesses or when they may emerge from Chapter 11. The Debtors' future results depend on the timely and successful confirmation and implementation of a plan of reorganization. The rights and claims of various creditors and security holders will be determined by the plan as well. No assurance can be given as to what values, if any, will be ascribed in the bankruptcy proceedings to each of these constituencies, and it is possible that the equity of each of the Debtor entities, including the Company, will be restructured in a manner that may dilute the interests of current holders of such equities or reduce substantially or eliminate any remaining value of such equities or securities. Accordingly, we urge you to exercise appropriate caution with respect to existing and future investments in any of such securities and claims. SELECTED FINANCIAL DATA Our selected financial data at December 31, 2001 and 2002 and for the years ended December 31, 2000, 2001 and 2002 have been derived from our consolidated financial statements prepared in accordance with generally accepted accounting principles in the United Kingdom or UK GAAP and included in this annual report. Our consolidated financial statements have been audited by KPMG Audit Plc, independent accountants. The auditor's report, which is also included in this annual report, contains an explanatory paragraph, referring to the matters, including the previously mentioned bankruptcy filing that raise substantial doubt about the Group's ability to continue as a going concern in its present form. Our summary financial data for the year ended December 31, 1998 and at December 31, 1998 and 1999 have been derived from our consolidated financial statements that are not included in this annual report. You should read the following data with the more detailed information contained in "Item 5, Operating and Financial Review and Prospects" included herein. We prepare our accounts in accordance with UK GAAP, which differs in significant respects from generally accepted accounting principles in the United States or US GAAP. For a discussion of significant differences between UK GAAP and US GAAP and reconciliation of net loss and shareholders' funds to US GAAP, see note 29 to the consolidated financial statements. 7 Year ended December 31, --------------------------------------------------------------------------- 1998 1999 2000 2001 2002 2002(1) ----------- ----------- ----------- ----------- ----------- ---------- (pound) (pound) (pound) (pound) (pound) $ (in millions except per share data) Amounts under UK GAAP: Income Statement Data: Revenue (including share of joint venture).. 111.6 200.6 429.2 524.6 445.4 717.9 Less: Share of revenue in joint venture(2).. - -(3) (8.1) (12.0) (9.8) (15.8) ----------- ----------- ----------- ----------- ----------- ---------- Total revenue............................... 111.6 200.6 421.1 512.6 435.6 702.1 Cost of sales (center costs)................ (97.2) (183.5) (320.8) (434.7) (413.3) (666.1) Exceptional item(4) ........................ - - - (38.0) (57.0) (91.9) ----------- ----------- ----------- ----------- ----------- ---------- Gross profit (center contribution).......... 14.4 17.1 100.3 39.9 (34.7) (55.9) Administration expenses..................... (29.6) (60.0) (86.9) (91.3) (61.1) (98.5) Exceptional item(5)......................... - (5.1) (9.5) (52.5) (35.1) (56.6) ----------- ----------- ----------- ----------- ----------- ---------- Operating (loss) income..................... (15.2) (48.0) 3.9 (103.9) (130.9) (211.0) Share of operating loss in joint venture(2). - (0.1) (1.0) (5.6) (5.5) (8.9) ----------- ----------- ----------- ----------- ----------- ---------- Total operating (loss) income............... (15.2) (48.1) 2.9 (109.5) (136.4) (219.9) Profit on sale of group undertakings - - - - 22.7 36.6 ----------- ----------- ----------- ----------- ----------- ---------- Profit before Interest and Tax (15.2) (48.1) 2.9 (109.5) (113.7) (183.3) Net interest payable........................ (2.0) (6.8) (6.8) (0.6) (5.4) (8.7) ----------- ----------- ----------- ----------- ----------- ---------- Loss on ordinary activities before tax...... (17.2) (54.9) (3.9) (110.1) (119.1) (192.0) Tax on loss on ordinary activities.......... (0.8) (1.5) (9.9) (10.1) (5.5) (8.8) ----------- ----------- ----------- ----------- ----------- ---------- Loss on ordinary activities after tax....... (18.0) (56.4) (13.8) (120.2) (124.6) (200.8) Minority interests.......................... 0.1 - 0.3 1.9 1.2 1.9 ----------- ----------- ----------- ----------- ----------- ---------- Net loss.................................... (17.9) (56.4) (13.5) (118.3) (123.4) (198.9) =========== =========== =========== =========== =========== ========== Net loss per share - basic and fully diluted (0.04) (0.12) (0.03) (0.21) (0.22) (0.35) Net loss per ADS - basic.................... (0.21) (0.60) (0.14) (1.05) (1.10) (1.77) - fully diluted............ (0.16) (0.60) (0.13) (1.05) (1.10) (1.77) Weighted average number of shares outstanding (in thousands)............... 427,729 469,486 497,889 563,528 564,052 564,052 Balance Sheet Data (at period end): Fixed assets................................ 54.7 126.8 244.6 251.5 110.1 177.5 Cash........................................ 48.0 72.1 169.8 117.1 58.6 94.5 Total assets................................ 142.2 268.3 544.4 486.3 228.0 367.5 Other net current liabilities(6)............ (59.9) (120.4) (187.9) (246.7) (135.9) (219.0) Creditors: amounts falling due after more than one year....................... (29.1) (102.4) (23.8) (33.2) (61.4) (99.0) Minority interests.......................... (0.2) (0.2) (0.4) 0.3 (0.2) (0.3) Equity shareholders' (deficit) funds........ (13.9) (23.7) 203.1 88.4 (28.4) (45.7) 8 Year ended December 31, --------------------------------------------------------------------------- 1998 1999 2000 2001 2002 2002(1) ----------- ----------- ----------- ----------- ----------- ---------- (pound) (pound) (pound) (pound) (pound) $ (in millions except per share data) Amounts under US GAAP: Income Statement Data: Net sales.................................... 111.6 200.6 421.1 512.6 435.6 702.1 Net loss..................................... (16.4) (70.6) (16.8) (51.4) (105.3) (169.7) Net loss per share basic and fully diluted... (0.04) (0.15) (0.03) (0.09) (0.18) (0.29) Net loss per ADS - basic and diluted ........ (0.19) (0.75) (0.17) (0.44) (0.90) (1.46) Balance Sheet Data (at period end): Total assets................................. 143.3 270.7 499.3 489.8 224.4 361.7 Long-term liabilities........................ (34.1) (110.9) (23.8) (25.7) (20.8) (33.5) Cash (including restricted cash) (7)......... 48.0 72.1 169.8 97.5 58.6 94.5 Equity shareholders' funds (deficit)......... 10.0 (29.9) 168.7 119.3 21.4 34.5 (1) Pounds sterling amounts for 2002 have been translated into US dollars using the noon buying rate in effect on December 31, 2002 of $1.6118 = (pound)1.00. Such information is provided for the convenience of the reader and is unaudited. (2) Includes our 50% interest in Regus Equity Business Centers LLC, Regus Business Centres Ltd, our joint venture in the US with Equity Office Properties Trust, Regus Duke-Weeks Business Centers LLC and Regus Crescent Business Centers LLC, accounted for under the equity method of accounting. Additionally, though not themselves in bankruptcy, the reorganization in the Chapter 11 Cases could also impact the joint ventures in light of our interests in such joint ventures. For example, certain of the lease obligations for the joint ventures are being renegotiated with certain landlords as a part of the Debtors' Real Property Renegotiation Program. (3) Constituted revenue of (pound)9,000 in 1999. (4) Included costs related to reduction in workstation capacity, onerous leases, restructuring and redundancy costs in both 2001and 2002. (5) Included costs associated with our postponed flotation on the London Stock Exchange in 1999, with the reduction of the reward employee share options in 2000 and in 2001 with our aborted merger with HQ Global Holdings, Inc., our write-down related to the ESOP and software development assets and the non-recoverable Ryder Cup sponsorship expenditure in 2001, impairment of acquisition goodwill in both 2001 and 2002, cost of onerous leases, aborted business sales and mergers and a business interruption insurance receipt in 2002. (6) Other net current liabilities are current assets (excluding cash) less current liabilities. (7) Restricted cash is primarily deposits held as security for lease guarantees and represented (pound)40.9 million at December 31, 2000, (pound)31.6 million at December 31, 2001 and (pound)28.7 million at December 31, 2002. 9 Exchange Rate Information The tables below set forth, for the periods indicated, information concerning the noon buying rates for pounds, expressed in US dollars per pound. Year ended December 31, Period Year ended December 31, Average(1) Period End - ----------------------- ---------- ----------- 1998 1.66 1.66 1999 1.61 1.62 2000 1.51 1.50 2001 1.44 1.45 2002 1.51 1.61 2003 (through June 30) 1.61 1.65 (1) The average of the noon buying rates on the last day of each full month during the period. Month High Low - ----- ---- ---- December 2002 1.61 1.56 January 2003 1.65 1.60 February 2003 1.65 1.57 March 2003 1.61 1.56 April 2003 1.60 1.55 May 2003 1.65 1.60 June 2003 (through June 30) 1.68 1.63 RISK FACTORS You should carefully consider the risks described below as well as the other information contained in this annual report in evaluating us and our business. If any of the following risks actually occurs, our business, financial condition or results of future operations could be significantly harmed. In that case, the trading price of our shares and ADSs could decline and you may lose all or part of your investment. This annual report contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in the forward-looking statements as a result of many factors, including the risks faced by us described below and elsewhere in this annual report. You should also refer to the other information in this annual report, including our consolidated financial statements and the related notes. Risks associated with the Chapter 11 process As discussed in "Item No. 3. Key Information in Bankruptcy Filing" the filing for bankruptcy protection by the Debtors is a risk factor with respect to the continued operation of our business and the value of our equity. These uncertainties raise substantial doubt about the Group's ability to continue as a going concern in its present form. While the goal of the Chapter 11 Cases is the confirmation of a plan of reorganization with respect to each Debtor that enables such Debtor to emerge as a going concern, there is no guaranty that such reorganization efforts will be successful or that the Debtors will be able to confirm a plan of reorganization. Additionally, any confirmed plan of reorganization will determine the rights and claims of various creditors and security holders and may compromise and/or otherwise discharge certain of the existing obligations of each of the Debtors. No assurance can be given as to what values, if any, will be ascribed in the bankruptcy proceedings to each of these constituencies, and it is possible that the equity of each of the Debtor entities, including the Company, will be restructured in a manner that may dilute the interests of current holders of such equities or reduce substantially or eliminate completely any remaining value of such equities. Moreover, if a plan of reorganization cannot be agreed or is otherwise not confirmed by the Bankruptcy Court, the Chapter 11 Cases of Regus Business Centre Corp and Stratis Business Centers, Inc. may be converted into a Chapter 7 bankruptcy in which a trustee is appointed to investigate and liquidate those Debtors' assets for distribution to creditors in accordance with the priorities established by the Bankruptcy Code. Further, in this event, the Chapter 11 Cases of Regus and Regus Business Centre BV may also be converted into Chapter 7 cases and 10 liquidated by a trustee in the US with distributions made to creditors in the order of priority established under the Bankruptcy Code. It is also possible that Regus and Regus Business Centre BV may have to seek bankruptcy protection and pursue reorganization or liquidation in their respective home jurisdictions. In this event, shareholders would be very unlikely to receive any recovery on their investment following the bankruptcy Risks associated with the Serviced Office Market We face competition, and if we are unable to compete effectively, we may be unable to maintain our network of centers and we may lose customers Barriers to entry into the serviced office market at the local level are low. Although barriers to establishing a national or international network are higher, we cannot assure you that these barriers will remain or will deter new entrants or existing competitors. In addition, there is the potential for local operators to overcome these barriers to establishing wider networks by forming alliances. There is also the potential for property companies, hotel operators or other companies to enter the market, either alone or in collaboration with service providers such as us. If we are unable to respond adequately to the competitive challenges we face or establish a sustainable competitive advantage, we may be unable to maintain our network of centers and we may lose market share. In addition, in more competitive markets there is pressure on our prices, causing an adverse impact on our revenue and profitability. The concept of serviced offices may not be widely accepted in all markets The acceptance of the concept of serviced offices is at varying stages of development across the different geographical regions in which we operate. For example, in many less developed countries, such as Russia and China, serviced offices are a relatively new concept while in the UK, the US and Western Europe, the serviced office market is more developed. However, even in these more developed markets, the serviced office market represents only a small percentage of the entire office market. We cannot assure you that the concept will become increasingly accepted around the world. If the concept is not more widely accepted in areas where we operate our centers, our revenue and profitability could be adversely affected. Current drivers of the long term growth of the serviced office market may not develop as expected and could hinder market demand for serviced offices There can be no assurance that the factors that we expect to drive the long-term growth of the serviced office market in the future will in fact do so. For example, the trends towards globalization of trade and increased outsourcing of office and related services may not develop as expected. Changes in the structure of the property industry could reduce demand for serviced offices In some markets, the attraction of our products derives in part from the long length of leases for traditional office space. A shortening of normal lease terms or other changes in the property market could make serviced offices less attractive to customers. Changes in work practices and technological advances could be detrimental to our business Changes in work practices could occur which are detrimental to our business, such as a move to working at home where office infrastructure is not necessary. In addition, technological advances could occur that facilitate this shift to working at home. For example, improvements in the connectivity of homes around the world could allow employees of our current and potential customers to participate in video conferences at home or participate in virtual meetings from home using broadband Internet or other technologies. Technological advances could require us to make substantial investments to maintain our competitive position We provide our customers with access to information technology and telecommunications equipment and infrastructure for use in their businesses. We cannot assure you that there will not be significant developments in the technology which businesses use that would require us to make a further substantial investment in new technology to maintain our competitive position or which would adversely affect the attraction of our products. 11 Risks associated with Regus Our UK operation may decide to operate a different strategy to the rest of the Group. On December 30, 2002, we sold 58% of our UK operations to Alchemy Partners, a private venture capital group. While we expect that the UK and our businesses in the rest of the world will continue to work together as before, there can be no guarantee of this. In this event, cross-border sales may suffer, as well as an inability to utilize previously achieved economies of scale. Our UK operation will no longer provide the same cash inflows for the benefit of the rest of the Group As a result of the sale of 58% of our UK business, we will no longer receive cash inflows from that business to the extent that we did prior to December 30, 2002. This means that unless our business outside the UK improves, particularly in the US, Germany and the Netherlands, we may be forced to seek protection for Regus plc under UK insolvency laws. Regus may not be in a position to confirm a plan of reorganization in its Chapter 11 Case and so may be converted to a case under Chapter 7 of the Bankruptcy Code which would mean that a trustee would be appointed to liquidate the Company's assets and distribute the same to creditors in accordance with the provisions of the US Bankruptcy Code. Additionally, the Company may be required to seek protection and reorganization or liquidation under UK insolvency laws. As demand for our business services falls, our profitability will be disproportionately affected due to the long-term nature of our lease commitments We lease substantially all of our properties. The length of our leases or the period after which we can exercise any break option in the leases is nearly always longer, and usually significantly longer, than the duration of our contracts with customers, the majority of which are for the short-term leasing of serviced office space between 3 and 18 months. As demand has fallen, we have been unable to build or maintain either occupancy, rates or prices. For example, to combat the economic downturn, we have entered into longer term contracts with businesses at reduced average prices, which limits our ability to increase prices as conditions improve. When revenues decline, we are not immediately able to reduce our lease cost base and are also constrained in doing so over the long term. Some of our leases contain restrictions that prevent us from transferring the lease or assigning the premises. Additionally, significant costs could be incurred as we dispose of unprofitable centers. A reduction in revenues has resulted in a negative impact on our cash flow, as a consequence of the nature of our working capital cycle. If revenues were to deteriorate further, we would need to seek external funding or sell further assets. Currently, we have no committed bank or other facilities that are not cash collateralized. No assurance can be given as to whether or on what terms external sources of funding would be available. As of May 31, 2003, we had cash in hand or in the bank of (pound)48.5 million including (pound)30.0 million of restricted cash. Traditional office space may become a greater competitive threat in difficult economic conditions. In these difficult economic conditions, landlords are more willing to offer incentives such as rent free periods or shorter leases. This is particularly the case in markets which have substantial excess capacity, for example, the West Coast of the US. In addition, many companies are seeking to reduce their costs by subletting, in many cases at below market rents. We are dependent on our Chief Executive We believe that our future success depends on the continued service of Mark Dixon, our Chief Executive and the founder of our business. While we have an employment agreement with him, this agreement does not prevent him from terminating his employment at any time on 12 months' notice. If we lose Mark Dixon without suitable replacement, our business and future operations may by adversely affected. Our leases contain upward only rent reviews that could adversely impact our cost base We are exposed to movements in property markets. All of our UK leases, together with a small number of other leases, contain provisions for upward only rent reviews linked to open market rents that could adversely impact our cost base. These rent reviews have potential increased cost implications in periods of relatively high rents. If open market rents were to decrease, the rent payable by us under these leases would stay the same as that 12 for the prior period and would not decrease in line with open market rents. We cannot assure you that we will be able to maintain our margins in these circumstances. Likewise, in the event of a reduction in the prices that we charge our customers, whether as a result of a reduction in demand for serviced offices or otherwise, we would not be entitled to reduce the rent payable by us, even following rent reviews. In addition, the majority of our other leases contain upward only rent reviews which are fixed or are linked to the consumer price index or other inflation-related indices. We are exposed to foreign exchange, economic and, in some instances, political risks as well as other geographical risks related to the 50 countries in which we operate, which could cause an adverse impact on our business We operate business centers in 50 countries around the world and our overall success as a global business depends, in part, upon our ability to succeed in differing economic, social and political conditions. We are confronted with different legal and regulatory requirements in many jurisdictions. These include, but are not limited to, different tax regimes, laws relating to health and safety, and laws relating to the repatriation of funds or nationalization of assets. Our international operations also expose us to different local business risks and challenges, such as exchange rate risks in translating non-sterling profits, management and control of an international organization and other political risks. We may incur significant costs related to the refurbishment of our centers or the reinstatement of the properties we rent We have not undertaken a major refurbishment exercise to date since the majority of our centers have been opened in the last few years. We anticipate that we will be required to refurbish those of our business centers that are more than seven to nine years old, but we cannot assure you that the costs, timing or disruption of refurbishment will not impact our business to an extent greater than anticipated. In addition, the terms of most building leases require us to ensure that a property is kept in good repair throughout the lease term and that alterations carried out to the premises are reinstated at the end of the lease term. We cannot assure you that reinstatement costs and, if we have failed to comply with our repairing obligations during the lease term, full repairing costs will not be incurred on termination of such leases, causing an adverse impact on our results of operations and financial condition. You may have difficulty assessing our business because the serviced office market is a developing and rapidly evolving sector and there are very few other public companies in this sector As a company in the serviced office market, you may have difficulty assessing our business because this market is a developing and rapidly evolving sector and there are very few other public companies in this sector. In addition, we believe that none of these other public companies is comparable to us for reasons related to their geographical focus and corporate structure. Performance and trends are therefore more difficult to assess than in many other more established sectors. Risks Associated with the ADSs We have voluntarily delisted from Nasdaq and we now publish annual and semiannual financial statements and only the annual financial statements contain certain financial information reconciled to US GAAP In view of the relatively small number of ADSs outstanding and the low levels of trading volumes on the Nasdaq National Market in the United States, we decided to delist voluntarily our ADSs from Nasdaq as of November 7, 2002. Our ADSs are currently being quoted on the over-the-counter market in the United States, a market that is characterized with lower levels of trading and liquidity than Nasdaq. In November 2002, we announced our decision to revert to a semiannual reporting format and so discontinue our past practice of publishing quarterly financial statements. In a further effort to save costs, we also announced in August 2002 our decision to prepare and release certain financial information reconciled to US GAAP only in our annual report on Form 20-F. Both changes in reporting format are in accordance with all applicable UK and US securities laws and the requirements of the London Stock Exchange. Nonetheless, these changes reduce the frequency of updated financial information available to investors in our securities. 13 We expect to terminate our ADS program in the United States As our shareholders' base has migrated away from the US and to the UK since our initial public offering in October 2000, we have decided, in an effort to save costs, to terminate our ADS program administered by JPMorgan Chase Bank, as depositary, by the end of August 2003. Once our ADS program has terminated, each holder of ADSs will receive the appropriate number of our deposited ordinary shares, upon surrender to the depositary of each ADS held. The depositary may charge a fee to process the surrender of the ADSs and related issuance of our ordinary shares. Our ordinary shares are traded in pounds sterling and may be traded only on the London Stock Exchange. Upon the termination of our ADS program, holders of our securities in the United States will no longer have the benefit of the services provided by the depositary such as the conversion of any dividend payments from pounds sterling into US dollars. This could depress the price of our ordinary shares. Possible Consequences of Bankruptcy Filing At this time, it is not possible to predict accurately the effect of the Chapter 11 reorganization process on the Debtors' businesses or when they may emerge from Chapter 11. The Debtors' future results depend on the timely and successful confirmation and implementation of a plan of reorganization. The rights and claims of various creditors and security holders (including holders of our shares and ADSs) will be determined by the plan as well. The filing for bankruptcy protection raises substantial doubt about the Group's ability to continue as a going concern in its present form. No assurance can be given as to what values, if any, will be ascribed in the bankruptcy proceedings to each of these constituencies, and it is possible that our shares and ADSs' will be restructured in a manner that may dilute the interests of current holders of such securities or reduce substantially or eliminate any remaining value of such securities. We are subject to the control of Mark Dixon Our Chief Executive, Mark Dixon, through Maxon Investments BV, owns beneficially 62.5% of our issued shares. As the majority shareholder, he is able to exercise control over our operations, including the election of our board of directors, the declaration of some dividends, the approval or disapproval of major corporate transactions and the determination of other matters to be decided by the holders of our shares. Our business goals and those of Mr. Dixon may not always remain aligned. As a result, the market price of our shares and ADSs could be adversely affected. Substantial sales of our shares or ADSs could cause the price of our shares and ADSs to decline There can be no assurance that our directors and executive officers, Maxon Investments BV or other existing shareholders will not elect to sell shares. The market price of our shares and ADSs could decline as a result of any sales of shares by our directors, executive officers or shareholders or the perception that these sales could occur. If these, or any other, sales were to occur, we may have difficulty in selling securities in the future at a time or at a price we deem appropriate. Your rights as shareholders are governed by English law, which significantly limits your rights to bring derivative actions and may make it more difficult for you to win US securities law claims against us We are a public limited company incorporated under the laws of England and Wales. The rights of holders of shares and, therefore, many of the rights of ADS holders, are governed by English law and by our memorandum and articles of association. These rights differ from the rights of shareholders in typical US corporations. In particular, English law significantly limits the circumstances under which shareholders of English companies may bring derivative actions. Under English law generally, only we can be the proper claimant in proceedings in respect of wrongful acts committed against us. In addition, it may be difficult for you to prevail in a claim against us under, or to enforce liabilities predicated upon, US securities laws. The depositary is not responsible for any failure to carry out voting instructions of ADR holders The depositary will not be responsible for failing to carry out instructions to vote the ADRs or for the manner in which the ADRs are voted or the effect of the vote. 14 Holders of our ADRs may incur fees that holders of capital stock may not incur ADR holders may be charged a fee for issuances of ADRs resulting from distributions of shares, rights and other property and for each surrender of ADRs in exchange for deposited securities. ADR holders or persons depositing shares also may be charged cable, telex, facsimile, delivery and foreign currency conversion charges of the depositary. We pay all other charges and expenses of the depositary and any agent of the depositary other than the custodian. We may amend the deposit agreement without the consent of the ADR holders We and the depositary may amend the deposit agreement without the consent of the ADR holders. No amendment may impair the rights of ADR holders to surrender the ADRs and receive the underlying securities. ADR holders must be given 30 days notice of any amendment that affects any substantial existing right or imposes or increases any fees or charges, except for taxes and other charges specified in the deposit agreement. 15 ITEM 4. INFORMATION ON THE COMPANY HISTORY AND DEVELOPMENT OF REGUS PLC History Our business was founded in 1989 by Mark Dixon, our Chief Executive, shortly before we opened our first business center in Brussels. Our business growth accelerated after we merged our operations with the slightly larger organization owned by Reinhold City A.B. in 1990. In 1992, an investment vehicle owned by Mark Dixon, Maxon Investments BV, bought out the majority shareholder. By the end of 1992, we operated 11 centers in eight countries through operating companies owned by Regus Business Centers BV. The following table shows our expansion since 1992. Due to our rapid expansion up to 2002, comparisons with prior periods may not be meaningful. Year ended December 31, ------------------------------------------------------------------------------------------------------- 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 ------- ------ -------- -------- -------- -------- -------- --------- --------- --------- Centers(1)........ 16 24 35 58 97 155 245 335 411(2) 407(3) Workstations(4)... N/A N/A 2,884 5,152 9,157 16,293 29,777 50,333 76,540 87,494 Countries......... 8 14 16 22 23 30 45 48 50 50 Employees(5)...... 63 94 207 316 542 923 1,492 2,101 2,656 2,286 Revenues (in(pound) millions)......... 6.7 11.3 19.4 32.9 58.8 111.6 200.6 421.1 512.6 435.6 (1) At period end. Includes closed centers through the periods up to closure. (2) Includes 16 joint ventures. (3) Includes 18 joint ventures (4) Represents weighted average available workstations for the period. The number of workstations is not available for 1993 and 1994 because we closed a number of business centers in those years and we cannot accurately assess the impact of the closures on the number of workstations. (5) Average total employees for the period. In July 1998, we reorganized our operations by inserting a UK holding company, Regus Business Centers plc, between Regus Business Centers BV and Maxon Investments BV. On July 18, 2000, we changed our name from Regus Business Centers plc to Regus plc. Regus plc was incorporated in England and Wales as a public limited company under the laws of England and Wales. Our principal executive offices are located at 3000 Hillswood Drive, Chertsey KT16 0RS, England and our telephone number is (44) (1932) 895-000. Regus Business Centers Corp., our US headquarters, is located at Suite 412, 100 Manhattanville Road, Purchase, NY 10577 and its telephone number is (914) 304-4100. Maxon Investments BV owned all of Regus Business Centers plc until August 1998 when a consortium comprising an affiliate of Bankers Trust, now part of Deutsche Bank, and two affiliates of Apollo acquired 17.5% of our share capital for cash consideration of $100 million, of which $83 million was paid to us by way of subscription for new shares and the balance of $17 million was paid to Maxon Investments BV in consideration for the sale of existing shares. In October and November 1999, we allotted a further 2.9% of our issued share capital to two affiliates of Deutsche Bank and two affiliates of Apollo, for a total consideration to us of (pound)20 million, as part of a wider arrangement to which Maxon Investments BV was a party. The wider arrangement consisted of Maxon Investments BV granting to those affiliates of Deutsche Bank and Apollo options over a further 0.8% of our existing issued share capital (subject to proportionate adjustment to reflect any reorganization of us) for an aggregate strike price of (pound)1 in consideration of the waiver of certain rights held by those parties. In October 2000, we completed an initial public offering of 128,829,075 shares, raising (pound)250 million ($373 million) for the Company and (pound)81 million ($121 million) for certain selling shareholders. At that time, we listed our ordinary shares on the London Stock Exchange and our ADSs were listed on NASDAQ. On April 23, 2001, we acquired Stratis Business Centers, Inc. in the US. Under the terms of the agreement, we paid a total purchase price of $10 million. Of this, $5 million was paid to the shareholders of Stratis in cash. The balance of the purchase price was paid in shares of Regus plc, some of which are restricted. 16 On April 25, 2001, we acquired Satellite/Skyport Conference Centers, an operator of business centers in Belgium and the Netherlands, for NLG8 million ($3 million). On June 4, 2001, we announced we were in discussions relating to a possible transaction with Frontline Capital Group and HQ Global Holdings, Inc. On June 7, 2001, we announced that such discussion had been terminated. Costs of $4.7 million relating to the proposed transaction were recognized in the second quarter of 2001. HQ Global Holdings, Inc. have subsequently entered bankruptcy reorganization under Chapter 11 of the Bankruptcy Code. On December 27, 2001, we entered into a subscription agreement pursuant to which we issued (pound)40 million of non-convertible bonds. Following a shareholder meeting held on February 13, 2002, these were subsequently exchanged for (pound)40 million of 5 per cent convertible debentures and warrants to purchase 5 million ordinary shares. All of the convertible debentures have been repaid at par; warrants to purchase 2.5 million ordinary shares remain outstanding. On November 7, 2002, we voluntarily delisted our ADSs from the Nasdaq National Market and our ADSs are currently being quoted on the over-the-counter market in the United States. Our ordinary shares continue to be listed on the London Stock Exchange. On December 20, 2002, we entered into an agreement for the sale of 58% of our UK business to Rex 2002 Limited, beneficially owned by Alchemy Partners, who subscribed (pound)16.3 million for new shares and paid Regus an immediate cash consideration of (pound)25.6 million ($41.3 million) for existing shares in the UK business. At the same time Regus repaid a (pound)10.5 million ($16.9 million) loan from the UK business, leaving the Regus Group with net cash from the transaction of (pound)15.1 million ($24.3 million). In addition, deferred consideration is receivable by Regus in two tranches: the first tranche of up to (pound)10 million ($16.1 million) is dependent on the EBITDA (Earnings Before Interest, Tax, Depreciation and Amortization) for the year ended 31 December 2002 and net liabilities and net cash at 31 December 2002 of the UK business meeting certain parameters; and a second tranche equivilent to 70% of the amount by which EBITDA for the year ended 31 December 2003 exceeds (pound)29 million ($46.7 million). (pound)10 million ($16.1 million) has been received in connection with the first tranche of deferred consideration. As described more fully in "Item 3. Key Information - Bankruptcy Filing", on January 14, 2003, we filed a voluntary petition for relief under Chapter 11 of the Bankruptcy Code in the Court. The affected companies are Regus plc, Regus Business Centre Corp, Regus Business Centre BV and Stratis Business Centres, Inc. We do not expect to be in a position to file and distribute a Plan of Reorganization (along with a Disclosure Statement, in a form approved by the Bankruptcy Court, describing the details of such Plan of Reorganization) for the approval of creditors of these companies until later this year. Capital Expenditures Capital expenditures decreased to (pound)20.3 million in 2002 from (pound)128.5 million in 2001; it was (pound)86.6 million in 2000 and (pound)75.7 million in 1999. The earlier increases in capital expenditures were primarily due to the purchase of office furniture, fixtures and fitting and telephone and other office equipment, related to fit-outs of centers opened in each period. Capital expenditure is depreciated over periods between 2-10 years. See "Item 18. Financial Statements". The reduction in capital expenditures in 2002 was primarily due to a reduction in new center openings, plus an increased focus on cash management. Notwithstanding our cash flow from operating activities, the rate of expansion in new center openings since 1997 was only partially financed by operating cash flow. The average capital expenditure on fixtures and fittings for a new business center and center expansions fell from approximately (pound)1.0 million per center in 1999 to approximately (pound)0.8 million per center opened in 2000 but rose to approximately (pound)1.2 million per new center opened in 2001and 2002. This increase is primarily due to the average size of centers opened during the year being significantly higher than centers already opened. All start-up costs and maintenance expenditure are charged to the profit and loss account as incurred. Every seven to nine years, however, a major refurbishment is expected and such expenditure would be included as capital expenditure. However, the recent opening of most centers means that, with one exception funded by the freehold owner of the entire building, no centers to date have required such a refurbishment. We have suspended our new center opening program while we consolidate our position in difficult economic circumstances. The only new centers being opened are those in respect of which leases or agreements for 17 lease were signed prior to July 2001. See "Item 4. Information on the Company - Property and Supplier Relationships". We expect to incur (pound)2.4 million of capital expenditure on these new centers in 2003. As at May 31, 2003, we have incurred capital expenditure of (pound)1.1 million. BUSINESS OVERVIEW We are a provider of high quality business services to the global economy. Our international network of adaptable business centers allows our customers to outsource completely or in part their workspace requirements. Our business center offerings include a client driven mix of workstations, conference rooms and related support services, such as video conferencing, telecommunications, Internet connectivity, reception and secretarial services. Customers can use all or part of our business centers for durations of one hour to over ten years. Our serviced business centers represent an alternative to traditional office space. Located in downtown business districts, suburban office parks and near transportation gateways, we can tailor our business centers to a variety of customer requirements. These business services offer advantages of convenience, flexibility and immediate availability. In addition, our business services can cost less than traditional office leasing, depending upon individual circumstances, such as the number of employees in the office and the term of occupancy. The following table shows the 50 countries in which we operated by region and the number of centers in each country as of December 31, 2002 (giving a total of 407 business centers worldwide). UK and Ireland Italy (9) Americas China (6) Ireland (2) Latvia (1) Argentina (1) Egypt (1) UK (95) Luxembourg (1) Brazil (5) Israel (2) The Netherlands (24) Chile (2) Japan (4) Rest of Europe Norway (3) Mexico (7) Malaysia (1) Austria (4) Poland (3) Panama (1) Morocco (1) Belgium (10) Portugal (3) Peru (1) Philippines (2) Czech Republic (3) Romania (1) US (96) Saudi Arabia (1) Denmark (5) Russia (2) Canada (5) Singapore (2) Finland (2) Slovakia (1) South Africa (6) France (21) Spain (9) Rest of World Thailand (1) Germany (34) Sweden (8) Australia (4) Tunisia (1) Greece (2) Switzerland (5) Azerbaijan (1) Vietnam (2) Hungary (3) Turkey (1) United Arab Emirates (1) Ukraine (1) Our growth has enabled us to develop a broad customer base, although a large proportion of our customers, based on revenue, operate in sectors such as information technology, financial services, consultancy and telecommunications. Our customers increasingly demand technologically sophisticated and flexible business services, such as ours. The desire of our customers to capture the benefits offered by business models based upon outsourcing office and related services, globalization of trade, advances in technology and changes in work practices drives this demand for our business services. Our business services assist our customers to compete effectively in an economic climate increasingly characterized by the speed, flexibility and technology of the Internet. We believe that new and established companies in varied industry segments will continue to realize the competitive advantages offered by our business services. The Regus Strategy Our long term goal is to become the leading provider of high quality business services to the global economy. In bringing together people, property and technology, we aim to provide a complete outsourced workspace to our customers, allowing those customers to focus on their own businesses. The continued worldwide economic downturn adversely affected our business in 2001 and 2002. The poor trading conditions required us to continue 18 with our modified short term strategy in order to meet the challenges presented by prevailing economic conditions as follows: Corporate Restructurings in the US and Germany The purpose of the Chapter 11 Cases is to allow for restructuring and reducing obligations in the US that we are hopeful will be accomplished through a confirmed plan of reorganization. However, as described in "Item 3. Key Information - Risk Factors" and "Item 3 Key Information - Bankruptcy Filing", there are risks associated with the Chapter 11 Cases, including the risk that the Debtors will not be able to confirm a plan of reorganization which may result in the liquidation of the Debtor's assets or a plan of reorganization may be confirmed that dilutes, reduces or eliminates the value of the equity of the Company. The filing for bankruptcy protection raises substantial doubt about the Group's ability to continue as a going concern in its present form. We have reorganized our German business, closing 8 centers and making an insolvency filing for one of our three German subsidiaries. Suspension of New Center Openings In 2002 we spent (pound)20.3 million on capital expenditure most of which relates to 19 centers. In addition, new centers made a negative contribution before exceptionals of (pound)7.6 million in 2002. We have decided that until trading conditions improve we will not commit to any new centers which require us to incur capital expenditure or start up losses. Accordingly, in the near term, any new centers will either be management or franchise contracts. Maximize Occupancy In view of the fixed nature of a large proportion of our cost base, our strategy is to maximize occupancy in our centers wherever possible. We have introduced a new pricing policy which offers our customers lower prices in return for longer term contracts, although this policy limits our ability to increase prices as conditions improve. In addition, in certain markets we have introduced additional incentives for limited time periods. Improve Customer Value Proposition We have restructured our products with a view to making them easier to understand and, therefore, easier to buy. We have developed a series of comprehensive packages covering voice and data connectivity and secretarial services which are all-inclusive and remove the need for any add-on costs. We have also successfully renegotiated certain elements of our variable costs such as telephones and have passed these reductions onto customers through lower prices. Continued Focus on the Cost Base We continue to look for opportunities to reduce both the variable and fixed cost base. In particular, we are trying wherever possible to renegotiate our leases to reduce rent. In addition, tight control over all discretionary expenditure remains a feature of our near term strategy. Over the longer term, our strategy remains unchanged with the following key elements: Further Develop the Regus Brand We believe that raising awareness of the benefits of using serviced offices and building a major international business services brand will further encourage use of our business centers by important corporate customers. In addition, we intend to leverage our brand and reputation for providing high quality fixtures, fittings and infrastructure in our centers. Improve the Yield from Existing Centers We seek to continue to increase the revenues and profitability of our existing business centers as they mature. We aim to achieve higher yields in the following ways: steady elimination of price discounts in line with improved occupancy, expanding the range and penetration of services offered to customers within each business center and extracting cost savings through our purchasing power. 19 Actively Manage Risk Our business faces, among others, political, economic, liquidity and capital risks, due to our international growth. We aim to continue to manage such risks through the following mechanisms. o At December 31, 2002, we had approximately 58,000 customers, spread across 50 countries. For the year ended December 31, 2002, no single customer accounted for more than 2% of our total revenue. Our broad customer base mitigates our risk of exposure to any one customer or market. o We have entered into profit and risk sharing lease agreements with building owners, called "turnover leases" and "part-turnover leases", and we expect to enter into additional turnover and part-turnover leases. Under these arrangements, a property owner agrees to defer base rents payable on a new business center in exchange for future profit sharing if the business center successfully matures. o We have established joint ventures and intend to establish additional joint ventures or make strategic arrangements with established property companies through which we share the costs associated with acquiring prime office locations for our business centers. Expand Internationally Through Franchising and Management Contracts We believe that the international expansion of our global network of business centers can be accelerated though the selective franchising of our brand and through the operation of management contracts. We will adopt franchising in all countries and regions throughout the world to add to our existing centers, so as to increase our geographic and locational presence. The adoption of both franchising and management contracts allows the company to secure income through royalties as well as the intangible benefit of a creating an expanded global network without additional capital cost. Management contracts will also prove an opportunity for us, as the current economic climate may create opportunities for us by the placement of one of our centers in buildings and our appointment as the manager of that center on behalf of the building owner or landlord. The Stratis brand is intended to appeal to customers on a tighter budget than the traditional Regus customer. Hence, Stratis maintains an emphasis on serving local or regional businesses rather than multinational ones. Stratis was acquired in April 2001, (see "Item 4. Information on the Company - History and Development of Regus plc"). Stratis filed a voluntary petition for relief under Chapter 11 of the US bankruptcy code, (see "Item 3. Key Information - Bankruptcy Filing"). Focus on Outsourcing Contracts. We believe that the impact of the economic downturn is making more organizations consider outsourcing their office requirements. For example, the following contracts were in place as at March 31, 2003: Siebel has a global outsourcing agreement with us, under which they occupy 201 workstations in 18 countries; DMR Consultancy had 268 workstations in 4 countries; Veritas had 140 workstations in 16 countries; and Bloomberg had 256 workstations in 12 countries. We continue our policy of offering better prices and terms in order to win this business and maintain longer term contracts. Partly as a result of this our average price per workstation has fallen by 33% from (pound)780 in January 2002 to (pound)512 in May 2003. Products and Services Our business centers are the core of our offering of high quality global business services. We design our business centers around a flexible arrangement of workstations, conference rooms and reception areas. We staff all of our business centers with employees trained to provide our customers with a high level of service. We assure our customers of a uniform level of staff professionalism through our training courses offered through Regus Academy, our training and development program. Our global network of business centers offers high standards of office design, fixtures, fittings, technology and staff. The flexibility of our business centers has allowed us to develop a suite of additional products and services that meet the requirements of all sizes of corporate customers. These products and services are designed to work as "components" that integrate well into a customer's existing office infrastructure and with emerging trends of outsourcing non-core activities and globalizing business 20 models. We market and sell these products and services together as complete solutions and separately as components of a customer's existing office infrastructure, depending on customer requirements. The products and services that we offer in our business centers include the following: Workstations Our principal business service, currently accounting for a substantial proportion of our revenues, involves agreeing to use one or a number of our workstations. Each workstation is in a fully equipped office with telecommunications systems, data transmission services, reception areas and supported, as needed, by trained receptionists and secretaries. A customer can use a flexible number of workstations that vary in size from a private office for a single individual to a large open plan office with multiple workstations. All our workstations are furnished to uniformly high standards. Customers can use workstations for any duration between one hour to ten years and beyond. Customers are billed monthly on an itemized invoice. Conference Rooms Our conference rooms vary in size from small interview rooms to large conference rooms accommodating up to 100 people. While we generally provide our customers with conference rooms along with workstations, conference rooms are also separately available at short notice for periods of one hour to one day or longer to our customers who do not also require workstations. Link We offer a professional and confidential telephone answering and mail handling service that allows small and medium sized business customers to operate a virtual office with a business address at one of our business centers. We have invested heavily in telecommunications technologies so that our operators can answer each call with personalized greetings for each of our customers. If desired, we can transfer calls to forwarding numbers or provide callers with messages from our customer. Video Conferencing Most of our business centers maintain high quality video conferencing facilities, bookable by the hour. These facilities are available to those customers who use workstations at our business centers and to those customers who only require video conference capability. Touchdown We offer a membership program which, upon completion of simple registration procedures, provides customers with preferential, instant, easy access to our international network of business centers. Membership allows a customer enhanced flexibility to use our products and services at short notice anywhere in our global network to suit our customers' business needs. Netspace We provide Netspace to companies that want to outsource the management of their own office space. With Netspace, we provide all or a substantial amount of the office services and manage the office without disturbing the customer's existing office lease arrangements. Related Services We also offer, in most business centers, access to our global wide area network which provides software and data transmission services as part of the standard services available to our customers. In addition, we provide customers using our workstations, conference rooms, Link and video conferencing products with related services and facilities. These services, for which we charge separately, include telephones, fax, photocopying, secretarial services, catering, storage and parking. We believe that businesses that are initially attracted to one of our particular products, for example, a short term need for a single workstation, may become convinced by our business center concept and use us as a solution to their requirements for longer term workspace and related value added services. 21 Sales and Marketing Our sales and marketing strategy, which involves a constant appraisal and improvement of product mix, investment in local advertising and a continuing focus on service quality, has been key to developing the Regus brand during 2002. During September 2002, we capitalized on the opportunity to increase brand awareness and grow concept understanding in key markets through the world, via our sponsorship of the Ryder Cup (which has now ended). In addition, during November 2002, we were able to use our sponsorship of the Regus London Film Festival and Regus London Film Festival on Tour to increase brand awareness in the UK. We market and sell our products and services around the world. As of December 31, 2002, we had approximately 177 employees engaged in sales and marketing across the globe. Our sales and marketing team aims to attract new customers, to develop and expand relationships with existing customers and to build a major business services brand. A team of telesales representatives and analysts supports the direct sales functions. As an indirect sales channel, we have established relationships with real estate brokers and other agents to refer us business. We have consistently invested in marketing activity. We use a wide range of approaches, depending upon the market and specific sales objectives, in order to provide sales leads. Our marketing campaign includes commercial radio and television, brochures, newspaper and magazine advertising and direct marketing mailings. We measure the efficiency of marketing activity on a cost per enquiry and cost per sale basis. Customers We sell our products and services to a broad base of customers in many different industries around the world. At December 31, 2002, we had approximately 58,000 customers, spread across 50 countries. Many of our customers are major international corporations. For the year ended December 31, 2002, no single customer accounted for more than 2% of our total revenue. Our customers are drawn from a wide range of industry sectors, including consulting, energy, financial services, information technology, media, pharmaceuticals and telecommunications. Property and Supplier Relationships We consider the location of business centers to be of paramount importance and have generally positioned them in city centers, at important transportation hubs, such as major airports, and in business parks. In 2002, despite signing no new lease commitments, we continued to develop our global network by adding a further 18 centers and closed 22 centers. As a result of opening centers that are generally larger, we increased the number of workstations available at the end of the year by 14%, to 87,494, compared with 76,540 at the end of 2001. The rate of growth in the number of workstations may become negative as a result of center closures. We have signed no new leases since July 31, 2001, other than 1 lease as a result of a joint venture agreement, and 3 as a result of new Netspace or management contracts. We expect to open 6 (excluding franchised centers) new centers in 2003. We continue to undertake renegotiations of the rental costs under our leases wherever commercially possible. We have had some success in this strategy, particularly in the Netherlands and Germany, where we expect to make cash savings of approximately $90 million (on an annualized basis) on total rental costs existing prior to these negotiations. In addition, we have to date, through intensive negotiations in our Chapter 11 proceedings in the US, reduced total rental costs by $44.3 million (on an annualised basis). We believe that, if we can confirm a Plan of Reorganization, we will have reduced our total rental obligations by $133.5 million over the next 3 years. We work closely with the owners of our buildings and with our partners who are involved in new products and initiatives. As the business has grown and matured, we have strengthened our relationships with our principal suppliers, on a mutually beneficial basis, and have achieved significant purchasing discounts on certain products. We continue to develop non-exclusive partnerships with "best-in-class" companies to facilitate entry into new and/or existing markets. These enable us to introduce new products more efficiently and quickly and to reduce the risk of doing so. 22 Competition The serviced office market is new and fragmented. Many participants are local entrepreneurs operating a small number of business centers. In the UK, for example, the Business Center Association Limited comprises over 160 members who operate business centers. Some market participants, however, have emerged to compete on a broader geographic basis. Principal Competitors We believe that our principal competitors fall into the following categories: Traditional Office Space In deciding how to meet their workspace requirements, our potential customers will have the choice of either using a provider of serviced offices such as ours or of leasing, building out and staffing traditional office space themselves. As most businesses have historically relied on the internal provision of office infrastructure, traditional office space remains the first choice for many of our potential customers. Nevertheless, we believe that the benefits of serviced offices will continue to persuade potential customers to outsource their workspace requirements and rely on our expertise in providing high quality business services. In these difficult economic circumstances, we are seeing that traditional office space is a major competitive threat as landlords are more willing to offer incentives such as rent free periods or shorter leases. In addition, many companies have found themselves with surplus office space which they are seeking to sublet, at rates which are often below their own rent. Global Serviced Office Competitors HQ Global Workplaces, Inc. or HQ and, to a more limited extent, WWBCN, an association of independent business center operators based mainly in Europe and North America, are the only other serviced office providers with significant presences on more than one continent. HQ filed for bankruptcy reorganization under Chapter 11 of the Bankruptcy Code on March 13, 2002. HQ recently filed its proposed plan of reorganization and disclosure statement. Regional Serviced Office Competitors Two companies have established a large international presence in a single region. Servcorp operates business centers in 33 cities principally in Australia and the rest of the Asia Pacific region. Servcorp believes it is the market leader in Australia, Japan, Singapore, Thailand, Malaysia and New Zealand. Ihr Buro operates business centers mainly in Europe. National Serviced Office Competitors In addition to regional competitors, several businesses operate in the serviced office market on a national level. Significant national competitors include Marylebone Warwick Balfour, Citibase and FirstBase plc in the UK and Your Office in the US. Many of these companies do not operate national networks on the same scale as us and target products to different segments of the market than we do. Local Serviced Office Competitors Within many countries where we operate, a large number of small, entrepreneurial businesses operate serviced offices. These local businesses tend to target smaller and less established companies and typically offer business centers with fewer services than we do. As a result, we do not generally regard these providers as a competitive threat for the near term. However, we anticipate that as the market consolidates or as alliances emerge in the longer term, some of these local businesses may represent more serious competition. Market Entry by Property Owners Our experience has been that property owners are attracted to the higher yields that serviced offices can provide, but recognize their lack of operational infrastructure to manage a business providing serviced offices. As a 23 consequence, we believe that property owners will continue to enter the serviced office market through joint ventures and other partnerships but not as independent competitors. Nonetheless, we anticipate that in the future some property owners may enter the serviced office market on a standalone basis and could provide us with new competition. Intellectual Property and Other Proprietary Rights We regard the protection of our intellectual property as critical to our future success, and we rely on a combination of copyright, trademark, and trade secret and contractual restrictions to establish and protect our proprietary rights in products and services. We have acquired trademark registration of the name "Regus" and the "Regus" logo in the countries in which we have more established operations such as the UK and other countries in Europe. We have made applications to register the name "Regus" and the "Regus" logo as trade marks in a number of countries in which we have recently begun to operate, or propose to franchise. In the US, we have acquired trademark registrations of "Regus" and the "Regus" logo and we have made applications to register "Touchdown" and "Netspace". To date, we have not received any material notifications of trademark infringement. ORGANIZATIONAL STRUCTURE Regus plc is the holding company for a number of undertakings which are our operating companies. The following is a list of our undertakings as at May 31, 2003. % of equity Jurisdiction of and Company Incorporation votes held - ------- ------------- ------------ Regus Business Centre SA Argentina 100 Regus Centres Pty Ltd Australia 100 Regus Business Centre GmbH Austria 100 Skyport Bruxelles NV Belgium 100 Regus Business Centre SA Belgium 100 Regus Belgium NV Belgium 100 Regus do Brasil Ltda Brazil 100 Regus Business Centre Ltd Canada 100 Regus Business Centres Canada LP +++ Canada 60 Regus Business Centre Chile Ltda Chile 100 Regus Business Service Co Ltd China 95 Regus Business Services (Shanghai) Ltd China 100 Regus Colombia Ltda Colombia 100 Regus Business Centre sro Czech Republic 100 Regus Copenhagen ApS Denmark 100 Regus Business Centre (Egypt) Egypt 100 Host Regus Ltd England 100 Regus Business Centres (Holdings) Ltd England 100 Regus Business Centre Trading Ltd + England 100 Regus Business Centres (UK) Ltd# England 42 Regus City Ltd# England 42 Regus Management Limited England 100 Regus (UK) Limited# England 42 Regus Holdings (UK) Ltd# England 42 Regus (Manchester) Ltd# England 42 Regus Business Services Ltd# England 42 Regus Investments Ltd* England 100 Park Business Centres Ltd +++# England 21 Regus Investments Ltd England 100 Regus Finland Oy Finland 100 Regus Paris SA France 100 Regus Roissy SA France 100 Regus Business Centres GmbH Germany 100 Regus GmbH & Co KG Germany 100 24 % of equity Jurisdiction of and Company Incorporation votes held - ------- ------------- ------------ RBC Deutschland GmbH Germany 100 Regus Hellas SA Greece 100 Regus Business Centre Ltd Hong Kong 100 Regus Central Europe Trading and Servicing Ltd Hungary 100 Regus Kft Hungary 100 Europa Business Centre Ltd Ireland 100 Regus Ireland Ltd Ireland 100 Regus Finance Ireland 100 Regus Franchise International Limited Ireland 100 Regus Business Centres Ltd Israel 100 Regus Business Centre Srl Italy 100 Regus Business Centre Italia SpA +++ Italy 65 Regus Japan KK Japan 100 Regus Korea Limited Korea 100 SIA Regus Business Centre Latvia 100 Regus Luxembourg SA Luxembourg 100 Regus Centres Sdn Bhd Malaysia 100 Regus Business Centre SA de CV Mexico 100 Regus Services SA de CV Mexico 100 Regus Maroc SARL Morocco 100 Regus Amsterdam BV Netherlands 100 Skyport International BV Netherlands 100 Regus Business Centre BV Netherlands 100 Regus International Holdings BV ++ Netherlands 60 Satellite Business Centre Schiphol BV Netherlands 100 Skyport Business Services BV Netherlands 100 Regus Business Services Ltd Northern Ireland 100 Regus Business Centre Oslo AS Norway 100 Regus Business Centre (Panama) SA Panama 100 Regus Business Centre (Peru) SA Peru 100 Regus Centres Inc Philippines 100 Regus Business Centre SP zoo Poland 100 Regus Business Centre Ltda Portugal 100 Regus Business Centre (Romania) SRL Romania 100 LLC Regus Business Centre Russia 100 Regus Centres Pte Ltd Singapore 100 Regus Business Services Marina Pte Ltd Singapore 100 Regus Singapore Business Centre Pte Ltd Singapore 100 Regus Business Centre Bratislava sro Slovakia 100 Regus Business Centre SA Spain 100 Business Centre Gothenburg AB Sweden 100 Business Centre Stockholm AB Sweden 100 Regus Business Centre (S) SA Switzerland 100 Regus Business Centre (Tanzania) Ltd Tanzania 100 Regus Centre (Thailand) Ltd Thailand 100 Regus Tunisie SARL Tunisia 100 Regus Is Merkezi Isletmeciligi Ltd Sirketi Turkey 100 Regus Business Centres (Ukraine) Ukraine 100 Regus Business Centre Corp USA 100 Regus Crescent Business Centres LLC +++ USA 50 Regus Duke-Weeks Business Centres LLC +++ USA 50 Regus Equity Business Centres LLC +++ USA 50 Stratis Business Centers, Inc USA 100 Regus Venezuela C.A. Venezuela 100 Regus Centre (Vietnam) Ltd Vietnam 100 * Regus plc owns these subsidiaries directly. 25 + Our Azerbaijan business operates as a branch of this company. ++ Our South Africa business operates as a branch of this company. +++ Joint ventures. # Alchemy Partners owns the balance of shareholdings in these companies (purchased as part of the sale of the UK business - see "Item 4 . Information on the company - History and development of Regus Plc.") PROPERTIES We consider the location of our business centers to be of paramount importance and we have generally restricted the placement of our business centers to city centers, important transportation hubs, such as major airports, and business parks. We have an international property team, which actively manages our relationships with major property owners worldwide. Once we have decided to lease a property, our team of designers, contractors and suppliers work to build out the workstations and conference rooms to the consistently high quality expected from our business centers. Leasing We lease substantially all of our property portfolio. Across the portfolio, there are variations in lease durations and lease termination provisions, due to differences in leasing practices in the different jurisdictions of our operations. Accordingly, our ability to mitigate our obligations in the event of a downturn in the performance of our business centers, by terminating or renegotiating our leases, differs with the geographic variations. A majority of our leases are on conventional rental terms and as such provide for regular payments of agreed rent and for periodic reviews of rent levels. Rent reviews are normally on terms in accordance with local market practice. For example, UK leases provide for regular upward only rent adjustment to the prevailing market rate, if higher than the agreed rent, while other jurisdictions may have regular fixed rent increases or rent increases linked to market indices. Upward only rent reviews mean that in a declining market, rents can never be lowered. Notwithstanding the difficulty in negotiating reductions in rent on conventional leases, we have undertaken a large number of renegotiations of lease terms. To date, through intensive negotiations in the Chapter 11 Cases, we have reduced total rental costs in the US by $44.3 million (on an annualised basis). Regus Business Centre Corp currently believes that if it can confirm a plan of reorganization, it will have reduced its total rental obligations by $133.5 million over the next 3 years. In addition to these reductions in the US, these renegotiations have been most successful in the Netherlands and Germany, where we have seen a reduction in rent of approximately (euro)5.7 million (on an annualized basis) since June 2002. In order to mitigate our exposure on long-term lease commitments as well as aligning our interests with those of the building owner, we have entered into some profit and risk sharing lease arrangements called "turnover leases". In a typical turnover lease, we will only pay rent when and to the extent that the center is cumulatively profitable after deducting operating costs and our management fee. To the extent that there are sufficient cumulative profits, we will pay the rent and also any accumulated rent unpaid since the start of the lease. Once, and if, we have paid all the rent due, any remaining surplus profit is paid out to us and the building owner annually on a pre-agreed basis which is normally 50/50. As a variant of this, we have also entered into "part-turnover leases", whereby a portion of the rent which is the guaranteed rent is paid every quarter to the landlord whether or not there is any profit. In these leases, usually a smaller element of the rent paid to the landlord is dependent upon profit than under a turnover lease. Building owners will generally have a right to convert turnover and part-turnover leases to conventional rent terms on a specified date, being no earlier than the end of the fifth year of the lease term which, if exercised, would normally give rise to right for us to terminate the lease. Where we enter into formal joint ventures with property owners, the economic result in respect of each property within the arrangement is very similar to a turnover lease. In a typical joint venture, we share with our partners the start-up costs of opening business centers, including the fitting-out of the business centers. We receive a management fee for each center which is deducted from the customer revenue which we collect. The rent is paid by the joint venture vehicle to the property owner out of the remaining funds. Finally, after all expenses, any profits in the joint vehicle are distributed usually on a 50/50 basis. These joint ventures help us to mitigate the risk we face in leasing properties for our business centers. 26 ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECT OPERATING RESULTS The following discussion of our financial condition and results of operation should be read in conjunction with the consolidated financial statements and notes, included elsewhere in this document. Our consolidated financial statement are prepared in accordance with UK GAAP which differs from US GAAP as discussed in note 29 to the consolidated financial statements. This discussion contains forward looking statements based upon current expectations which involve risks and uncertainties. Actual results and timing of events may differ significantly from those projected in these forward looking statements due to a number of factors, including those set forth on page 9 of this document in the section headed "Risk Factors" and elsewhere in this document. It should be noted that the Chapter 11 Cases may have a significant impact on operating results for the period commencing after the Petition Date. At this time, it is not possible to predict accurately the effect of the Chapter 11 reorganization process on the Debtors' operating results or when, or if, they may emerge from Chapter 11. The Debtors' future results depend on the timely and successful confirmation and implementation of a plan of reorganization. Overview We are a provider of high quality, business services to the global economy. Our international network of adaptable business centers allows our customers to outsource completely or in part their workspace requirements. Our business center offerings include a client driven mix of workstations, conference rooms and related support services, such as video conferencing, telecommunications, Internet connectivity and reception and secretarial services. Customers can use all or part of our business centers for durations of one hour to over ten years. Our serviced business centers represent an alternative to traditional office space. Located in downtown business districts, suburban office parks and near transportation gateways, we can tailor our business centers to a variety of customer requirements. These business services offer advantages of convenience, flexibility, immediate availability and cost over traditional office leasing. The following table sets forth, for the periods indicated, the number of our centers, workstations, countries in which we have centers and employees. Year ended December 31, --------------------------------------------- 2000 2001 2002 ------------ -------------- ------------ Centers(1)...................... 335(2) 411(3) 407(4) Workstations(5)................. 50,333 76,540 87,494 Countries....................... 48 50 50 Employees(6).................... 2,101 2,656 2,286 (1) At period end. Including closed centers through the periods up to closure. (2) Includes 3 centers closed and 17 centers expanded during 2000. (3) Includes 11 centers closed and 23 centers expanded during 2001. (4) Includes 22 centers closed during 2002. (5) Represents weighted average available workstations for the period. (6) Average total employees for the period. Due to our rapid expansion during the four years ended December 31, 2001, comparisons with prior periods may not be meaningful. Our network of centers includes franchises, joint ventures and management contracts in line with our new growth strategy. 27 Income Statement Items Workstations To describe the trends in our results in this discussion and analysis, we have broken down our results by workstation, established vs. new centers and geographic region. The number of "workstations" in a center is determined by the number of persons who could be supported in the available space based on management's assessment, taking into account local business customs. This determination is made for available space at its opening and does not change over time. The number of workstations in centers of the same size varies considerably based on differences in local work practices and can vary over time as existing centers are expanded by taking additional space in the same building. Whenever we use the term "workstations" in this Annual Report, we are referring to weighted average available workstations within a period regardless of whether these workstations are occupied. Weighted average available workstations for any period is calculated by adding the number of available workstations at the end of each month of the period and dividing that number by the total number of months in the period. We believe that the analysis of our results by available workstation capacity for our customers is more meaningful than any analysis by number of centers open due to the effect of expansions, relocations and closures of centers and the variation in the size of centers. Established vs. New Centers We operate our business by closely monitoring our center contribution. Although there are material variances on a center by center basis, our experience is that, within 18 months, a center has reached a relatively stable level of center contribution margin. On this basis, we have analyzed our results between established centers and new centers. "Established centers" refer to centers that have been open for a period of at least eighteen months as at the end of the relevant period and "new centers" refer to those centers that have been open for less than eighteen months as at the end of the relevant period. Due to the incurrence of significant new center start-up costs and the offering of initial discounts to new customers to fill the center faster during the first 18 months of a new center's operation, we believe that this breakdown is meaningful in order to segregate these effects into the new centers category. Geographic Region We break down our revenue, center contribution and operating result in this section by geographic region in order to highlight the different drivers of our growth and the status of our development based on geographic region. The prices we charge for our centers depend, among other things, on the region where the center is located and the location of the center within a region. Generally, within a given country, the price per workstation has been higher in major cities than in smaller cities and has been higher in developed countries than in emerging market countries. Occupancy The following table sets forth, for the periods indicated, the weighted average occupancy of our business centers on an established vs. new center basis. We calculate occupancy of each business center on a month-end basis. The weighted average occupancy percentage is calculated by dividing the total number of occupied workstations by the total number of available workstations. A workstation is deemed to be occupied if it has income in the month, unless such income is in respect of contracts of less than one month in duration. Year ended December 31, ----------------------------------------------- 2000 2001 2002 ---------- ---------- ---------- % % % Established centers.......... 83 69 61 New centers.................. 60 40 47 The weighted average occupancy of our established centers decreased in 2001 and 2002 as a result of the sharp economic downturn in the US at the start of the year which subsequently deepened and spread to other markets during the year. 28 The concept of weighted average occupancy needs to be treated with care for three reasons: o The weighted average occupancy of our new centers is substantially affected by the opening of business centers as occupancy in new centers generally builds over the first 12 months. Within a particular period, the timing of openings of business centers has a distorting effect on weighted average occupancy levels. This is particularly the case for centers opened in the second half of the year. o Expansions of existing business centers have an equivalent distorting effect on weighted average occupancy levels of established centers. o The opening of new centers in areas where there are existing centers also distorts the weighted average occupancy levels of our business centers because there are cases where our customers migrate from established centers to new centers in the same area, causing occupancy to increase in the new center and occupancy to decrease in the established center. Over time, the occupancy levels of the two centers generally even out, but in the initial period, there will be a distortion in weighted average occupancy. Currency fluctuations As we conducted business in 50 countries as at December 31, 2002, a substantial portion of our revenue and costs is derived from countries outside the UK and therefore in currencies other than pounds sterling. In 2002, approximately 61% of our revenue was denominated in currencies other than pounds sterling. For a more detailed description of our exposure to currency fluctuations, see "Item 11. Quantitative and Qualitative Disclosures about Market Risk--Foreign Currency Exchange Rate Risk". Results of Operations Our revenue consists of revenue from our products, including office or workstation revenue and related service revenue, including principally telephone, information technology and data services, fax, photocopying, secretarial services, catering, storage and parking. Gross profit or center contribution is revenue less cost of sales. Cost of sales consists of costs from the individual business centers, including property lease costs, employee costs, start-up costs, including formation costs, costs related to finding properties and any other opening costs, telephone costs, equipment rental and depreciation. Initial start-up costs, including those incurred in connection with the setting up of the legal and financial control infrastructure, are typically higher for the establishment of the first center in a new country. Thereafter, new centers in the same country benefit from this initial investment by us. We charge start-up costs to the income statement as they are incurred. Tangible fixed assets are capitalized and depreciated on a straight line basis over the estimated useful life of each type of asset, including office furniture, fixtures and fittings and telephones and other office equipment. The center contribution margin is calculated by dividing center contribution by revenue. Our revenue is largely dependent upon the number of workstations (as defined above), the price per workstation paid by our customers, occupancy rates and any additional services used by our customers. Our prices are subject to any regional differences as described under "--Geographic Region". The principal cost of sales is the leasing of the property. We lease office space either through conventional leases or turnover leases. The rent payable by us on turnover leases is wholly or partially conditional on the profitability of the center. For a description of turnover and part-turnover leases, see "Item 4. Information on the Company -- Properties". For turnover leases, we estimate the likely base rent payable based on performance in the period up to the first break point in the lease for the tenant and, for accounting purposes, this estimated base rent is spread on a straight line basis over that period. Any subsequent changes in estimates are spread over the remaining period to the same break point in the lease. In the case of full turnover leases, rent is due and payable based upon the profitability of the center. The lease specifies a base rent, which is due and payable once a cumulative operating surplus has been achieved. In the case of partial turnover leases, the specified base rent is due and payable on a guaranteed basis, with the remainder due and payable once a cumulative surplus has been achieved. Amounts payable in respect of profit shares are accrued once a sufficient net surplus has been made which would result in a profit share being paid. Any incentives or rent free periods on conventional leases and the conventional element of part-turnover leases are spread on a straight line basis over the period to the first market rent review or first break point in the lease, whichever is shorter, so that the amounts charged to the income statement are the same each year over that period. Of the total rent expense for the year ended December 31, 2000, 2001 and 2002 of (pound)125.1 million, (pound)187.1 million and (pound)194.7 million, respectively, the profit share element was (pound)6,434,000, (pound)5,612,000 and 29 (pound)1,138,000 respectively. The decrease of the profit share element from 2000 to 2002 is due to the adverse economic conditions. We continue to undertake renegotiations of the rental costs under our leases wherever commercially possible. We have had some success in this strategy, particularly in the Netherlands and Germany, where we expect to make cash savings of approximately $90 million (on an annualized basis) on total rental costs existing prior to these negotiations. In addition, we have to date, through intensive negotiations in our Chapter 11 proceedings in the US, reduced total rental costs by $44.3 million (on an annualised basis). We believe that, if we can confirm a Plan of Reorganization, we will have reduced our total rental obligations by $133.5 million over the next 3 years. In December 2002 the Group disposed of a 58% in the UK business and retained a 42% interest. In future, the Group will account for the business as an associated undertaking and therefore recognise its share of the operating profit of the UK business in the profit and loss account for the year. Gross loss (center contribution) Our gross loss is our center contribution after sales and marketing costs and regional and central overheads. Sales and marketing costs are closely related to the aggregate number of centers and, in part, to the opening of new centers. Regional and central overheads include salary and other compensation costs from our corporate headquarters in the UK, our regional office network and employees sent temporarily to open new centers. Total gross loss for the year was (pound)34,707,000 compared to a profit of (pound)39,891,000 in the prior year. Total gross loss is after exceptional cost of sales of (pound)56,972,000 (2001: (pound)37,955,000) being onerous lease charges, closure costs, restructuring costs and asset impairments. Gross profit before exceptional items was (pound)22,265,000 in 2002 (pound)77,846,000 in 2001. We present cost of sales before exceptional items because we believe this presentation provides readers with a useful view of our gross profit by isolating certain charges and describing our performance without them. 2002 financial year compared to 2001 financial year The following table sets forth, for the periods indicated, our revenue, gross profit before exceptionals and workstations (i.e. weighted average number of available workstations) by geographic region and by established centers vs new centers. Year ended December 31, --------------------------------------------------------------------------------------------- 2001 2002 --------------------------------------------- -------------------------------------------- Gross Profit Gross Profit (Center (Center Revenue Contribution) Workstations Revenue Contribution) Workstations ----------- ---------------- -------------- ---------- --------------- -------------- (in (pound) millions except workstations) UK & Ireland... 213.6 59.4 25,471 173.3 30.5 26,912 Rest of Europe. 151.9 24.9 26.262 140.1 8.9 30,807 Americas....... 113.7 (10.0) 21,285 91.7 (19.7) 23,898 Rest of World.. 33.4 3.5 5,473 30.5 2.6 5,877 ----------- ---------------- -------------- ---------- --------------- -------------- Total.......... 512.6 77.8 78,491 435.6 22.3 87,494 ----------- ---------------- -------------- ---------- --------------- -------------- Established centers........ 410.8 103.1 53.693 408.1 29.9 80,469 New centers.... 101.8 (25.3) 24,798 27.5 (7.6) 7,025 ----------- ---------------- -------------- ---------- --------------- -------------- Total.......... 512.6 77.8 78,491 435.6 22.3 87,494 ----------- ---------------- -------------- ---------- --------------- -------------- 30 Revenue Revenue on a global basis decreased 15% to (pound)435.6 million (2001:(pound)512.6 million), with weighted average workstations increasing 11% to 87,494 (2001: 78,491). As a result, total revenue per available workstation ("REVPAW") decreased 24% to (pound)4,979 (2001: (pound)6,531). Average occupied workstations increased during 2002 ending the year up 15% to 52,659 (2001: 45,986). Revenue from established centers decreased slightly to (pound)408.1 million in 2002 from (pound)410.8 million in 2001 and weighted average workstations in our established centers increased 50% to 80,469 in 2002 from 53,693 in 2001. REVPAW in established centers decreased by 34% to (pound)5,072 (2001: (pound)7,650). Revenue from new centers decreased 73% to (pound)27.5 million and workstations in new centers decreased 72% to 7,025 in 2002 from 24,798 in 2001. REVPAW in our new centers decreased 5% to (pound)3,914 in 2002 from (pound)4,105 in 2001. Revenue in the UK and Ireland decreased 19% to (pound)173.3 million (2001: (pound)213.6 million), with workstations increasing 14% to 26,912. REVPAW decreased to (pound)6,440 (2001: (pound)8,386). In 2001, we opened 3 new centers, plus one managed center and 2 centers were closed. Revenue in the rest of Europe decreased 8% to (pound)140.1 million (2001: (pound)151.9 million), with workstations increasing 17% to 30,807 in 2002. In 2002, we opened 6 centers in the Rest of Europe, plus a franchise and closed 11. Revenue in the Americas decreased 24% to (pound)91.7 million in 2002 from (pound)113.7 million in 2001 with workstations increasing 12% to 23,898 in 2002. In 2002, we opened 2 new centers in the Americas, plus one in a joint venture, 5 centers were closed. Revenue in the Rest of World decreased 9% to (pound)30.5 million in 2002 from (pound)33.4 million in 2001, with workstations increasing 8% to 5,877. In 2002, we opened one center and one franchise, three centers were closed. Gross loss (Center Contribution) before exceptional items Center contribution before exceptional items, on a global basis decreased 71% to (pound)22.3 million (2001: (pound)77.8 million). Center contribution before exceptional items from established centers decreased 71% to (pound)29.9 million in 2002. The contribution margin (contribution as a percentage of revenue) from established centers fell from 25% to 7% between 2001 and 2002. Contribution from new centers increased to negative (pound)7.6 million in 2002 from negative (pound)25.3 million in 2001. Center contribution in the UK and Ireland decreased to (pound)30.5 million (2001: (pound)59.4 million). Contribution margin in the UK and Ireland decreased to 18% (2000: 28%). Center contribution in the rest of Europe decreased 64% to (pound)8.9 million, with contribution margin decreasing to 6% (2001: 16%). Contribution in the Americas decreased to a loss of (pound)19.7 million (2001: loss of (pound)10 million). This decrease was as a result of the significant economic downturn in the region during 2001 and 2002. A contribution of (pound)2.6 million was recorded in the Rest of the World for 2002 decreasing from a contribution in 2001 of (pound)3.5 million. Administrative Expenses Total administration expenses for the year were (pound)96,172,000 in 2002 and (pound)143,846,000 in 2001. These costs include an exceptional charge of (pound)35,096,000 in 2002 and (pound)52,591,000 in 2001, which largely represent onerous lease charges, closure and restructuring costs, a write off of goodwill and a receipt under the business interruption insurance cover. Administration costs, before exceptional items, was (pound)61,076,000 for 2002 and (pound)91,256,000 for 2001. We believe administration costs before exceptional items give the reader a better view of our ongoing administration costs. 31 The following table sets forth, for the periods indicated, our administrative expenses before exceptional items. Year ended December 31, -------------------------- 2001 2002 ------- --------- (in (pound) millions) Sales and marketing costs......................... 48.2 33.8 Regional and central overheads.................... 43.1 27.3 ------- -------- Total administrative expenses..................... 91.3 61.1 Total administrative expenses before exceptional items decreased 33% to (pound)61.1 million in 2002. Administrative expenses before exceptional items also fell as a percentage of revenue decreasing from 18% in 2001 to 14% in 2002. Sales and marketing costs decreased 30% to (pound)33.8 million in 2002 (or 55% of administrative expenses) from (pound)48.2 million in 2001 (or 53% of administrative expenses). Regional and central overheads decreased 37% to (pound)27.3 million in 2002 (or 45% of administrative expenses) from (pound)43.1 million in 2001 (or 47% of total administrative expenses). 2001 financial year compared to 2000 financial year The following table sets forth, for the periods indicated, our revenue, center contribution before exceptionals and workstations (i.e., weighted average number of available workstations) by geographic region and established centers versus new centers. Year ended December 31, --------------------------------------------------------------------------------------------- 2000 2001 ---------------------------------------------- --------------------------------------------- Gross Profit Gross Profit (Center (Center Revenue Contribution) Workstations Revenue Contribution) Workstations -------- ---------------- ------------ -------- ------------- -------------- (in (pound) millions except workstations) UK & Ireland... 188.6 59.6 17,568 213.6 59.4 25,471 Rest of Europe. 118.9 29.2 17,565 151.9 24.9 26,262 Americas....... 86.5 13.9 10,900 113.7 (10.0) 21,285 Rest of World.. 27.1 (2.4) 4,300 33.4 3.5 5,473 -------- ------------- ------------ -------- ------------- -------------- Total.......... 421.1 100.3 50,333 512.6 77.8 78,491 -------- ------------- ------------ -------- ------------- -------------- Established 293.6 92.3 30,941 410.8 103.1 53,693 centers........ New centers.... 127.5 8.0 19,392 101.8 (25.3) 24,798 -------- ------------- ------------ -------- ------------- -------------- Total.......... 421.1 100.3 50,333 512.6 77.8 78,491 -------- ------------- ------------ -------- ------------- -------------- Revenue Revenue on a global basis increased 22% to (pound)512.6 million (2000: (pound)421.1 million), with weighted average workstations increasing 52% to 78,491 (2000: 50,333). As a result , total revenue per available workstation ("REVPAW") decreased 22% to (pound)6,531 (2000: (pound)8,366). In 2001, we opened 71 new centers and our first 16 franchise centers, expanded 23 existing centers and closed 11 centers. Revenue from established centers increased 40% to (pound)410.8 million in 2001 from (pound)293.6 million in 2000 and weighted average workstations in our established centers increased 68% to 53,693 in 2001 from 30,941 in 2000. REVPAW in established centers decreased by 17% to (pound)7,650 (2000: (pound)9,489), principally due to the increase in occupancy in 2001. Revenue from new centers decreased 20% to (pound)101.8 million while workstations in new centers increased 27% to 24,798 in 2001 from 19,392 in 2000. REVPAW in our new centers decreased to (pound)3,914 in 2001 from (pound)6,575 in 2000, primarily due to the drop in occupancy in the new centers to 40% in 2001 from 60% in 2000. Included in the revenues in 2001 is (pound)0.9 million (2000: (pound)nil) of franchise income, derived from royalties and franchise fees. 32 Revenue in the UK and Ireland increased 13% to (pound)213.6 million (2000: (pound)188.6 million), with workstations increasing 35% to 25,471. REVPAW decreased to (pound)9,080 (2000: (pound)10,736) principally due to the drop in occupancy during 2001. In 2001, we opened 13 new centers, one of which was part of a joint venture. Revenue in the rest of Europe increased 28% to (pound)151.9 million (2000: (pound)118.9 million ), with workstations increasing 49% to 26,262 in 2001. In 2001 we opened 26 centers in the rest of Europe, including 7 in Benelux, 6 in France and 3 in both Germany and Italy. Revenue in the Americas increased 31% to (pound)113.7 million in 2001 from (pound)86.5 million in 2000 with workstations increasing 97% to 21,285 in 2001. In 2001, we opened 28 new centers in the Americas, including 21 in the US, 1 in Brazil and 2 in Mexico. Revenue in the rest of the world increased 23% to (pound)33.4 million in 2001 from (pound)27.1 million in 2000, with workstations increasing 26% to 5,473. In 2001, we opened 4 centers in Singapore, the Phillipines, Israel and for the first time a center in the Unite Arab Emirates. Gross profit (Center Contribution) before exceptional items Center contribution on a global basis decreased 22% to (pound)77.8 million (2000: (pound)100.3 million). This decrease reflects the increasing trend towards price discounted longer term contracts with the average contract increasing from 6.5 months in 2000 to 11.1 months in 2001. Contribution from established centers increased 12% to (pound)103.1 million, primarily as a result of the 68% increase in workstations to 51,932. The contribution margin (contribution as a percentage of revenue) from established centers fell by 6% to 25% between 2000 and 2001. Contribution from new centers decreased to a negative (pound)25.3 million in 2001 from a positive (pound)8.0 million in 2000. Center contribution in the UK and Ireland remained constant at (pound)59.4 million (2000: (pound)59.6 million). Contribution margin in the UK and Ireland decreased to 28% (2000: 32%), primarily as a result of the increase in average contract length. Center contribution in mainland Europe decreased 15% to (pound)24.9 million, with contribution margin decreasing to 16% (2000: 25%). The decreases were principally due to the increase in average contract lengths. Contribution in the Americas decreased to a loss of (pound)10.0 million (2000: contribution of (pound)13.9 million). This decrease was a result of the significant economic downturn in the region during 2001. A contribution of (pound)3.5 million was recorded in the rest of the world for 2001 from a loss in 2000 of (pound)2.4 million. This was principally attributable to the maturing of existing centers. Administration Expenses before exceptional items The following table sets forth, for the periods indicated, our administrative expenses. Year ended December 31, --------------------------- 2000 2001 -------- ------- (in (pound) millions) Sales and marketing costs.................... 43.5 48.2 Regional and central overheads............... 43.3 43.1 -------- ------- Total administrative expenses................ 86.8 91.3 Total administrative expenses before exceptional items increased 5% to (pound)91.3 million in 2001. As a percentage of revenues, however, administrative expenses decreased from 21% in 2000 to 18% in 2001, reflecting increased efficiencies arising from the restructuring and our strategy of focusing on countries and markets in which we have existing centers. Sales and marketing costs increased 11% to (pound)48.2 million in 2001 (or 53% of total administrative expenses) from (pound)43.5 million in 2000 (or 50% of total administrative expenses). Regional and central overheads decreased 1% to (pound)43.1 million in 2001 (or 47% of total administrative expenses) from (pound)43.3 million in 2000 (or 50% of total administratvive expenses). 33 Profit/(loss) on the sale of group undertakings In December 2002, the Group sold a 58% interest in the UK business to Alchemy Partners, which gave rise to a profit on disposal of (pound)23.0 million. The Group retains a 42% interest in the UK business and will therefore equity account for its interest in subsequent years. In addition the Romanian business was sold during the year to a franchisee at a small loss of (pound)0.3 million. Exceptional items Included in the results for 2002 are exceptional charges totalling (pound)92.1 million (2001: (pound)90.5 million). The exceptional charges fall into the following categories: Onerous Leases, related closure and restructuring costs ((pound)54.3 million) - Decisions have been taken to re-structure group subsidiaries, these costs include those relating to a chapter 11 filing in the US and the effects of recognising onerous leases throughout the Group. Under UKGAAP an onerous contract is defined as a contract in which the unavoidable costs of meeting the obligations under it exceed the economic benefits expected to be received under it. For Regus all Building Leases are regarded as long term contracts and in accordance with their Accounting Policies accounted for as Operating Leases. If it were not for the long term nature of our building leases and the severe cost penalties resulting from early termination Regus would plan an early withdrawal from any centers which are currently making losses or are expected to make losses for the foreseeable future. These leases are therefore deemed to be onerous under UKGAAP and a provision is required. Write-down of tangible assets ((pound)36.9 million) - The directors have determined that there has been a permanent impairment to the value of tangible assets in centers expected to trade at a loss or to be closed, in total or in part, before the end of the lease term. Impairment of acquisition goodwill ((pound)4.0 million) - The directors have determined that there has been further impairment to the goodwill arising from prior year acquisitions. Aborted business sales and mergers ((pound)0.7 million) - Professional fees incurred on possible business disposal mergers subsequently aborted. Business Interruption insurance receipt (-(pound)3.8 million) - Monies were received for the loss of a business center, following the tragic events of September 11th 2001. Included in the results for 2001 are the exceptional charges totalling (pound)90.5 million (2000: (pound)9.5 million). The exceptional charges fall into the following categories: Restructuring and redundancy costs ((pound)5.4 million) - As part of an aggressive attack on its cost base, we have reviewed staffing levels across all regions and all functions. We have reduced headcount by 800, representing approximately 24% of the total workforce. Reduction in workstation capacity ((pound)37.4 million) - We have has reviewed the prospects for each of our centers in the light of recent market conditions. We have decided to reduce capacity by 9,700 workstations, representing 11% of the total network. The exceptional charge includes costs associated with provisions for the onerous (i.e. loss making) element of our leasehold obligations and asset impairments. Write-down of investment in own shares ((pound)32.6 million) - As mentioned in the second quarter results, the Directors have determined that, in the circumstances, the carrying value of the investment in our own shares should be written down to 21p per share, which was the market value on September 30, 2001. This was offset by a writeback of (pound)8.8 million for the reduced cost of granting reward options. Write-down of software development assets ((pound)4.6 million) - The Directors have reviewed the estimated useful life of external development costs and determined to write off the remainder of these costs. 34 Fees in respect of an aborted merger with HQ global workplaces ((pound)3.3 million) - These are costs associated with the aborted merger of Frontline Capital Group and HQ Global Workplaces. Write-down of acquisition goodwill ((pound)4.9 million) - The Directors have determined that there has been an impairment to the value of goodwill arising from acquisitions and, accordingly, that the goodwill be written down. Non-recoverable Ryder cup expenditure ((pound)2.3 million) - These costs relate to the postponement of the 2001 Ryder Cup, for which we were a principal sponsor. Operating loss The following table sets forth, for the periods indicated, our operating loss by geographic region. Year ended December 31, ---------------------- 2001* 2002 ------ ------ (in (pound) millions) UK & Ireland ......................................... 44.3 18.0 Rest of Europe........................................ (8.3) (39.5) Americas ............................................. (67.9) (86.2) Rest of World ........................................ (2.7) (3.3) Other office costs ................................... (74.9) (25.4) ------ ------ Total ................................................ (109.5) (136.4) ------ ------ *2001 figures have been restated to exclude internal management fees Our operating loss on a global basis was (pound)136.4 million in 2002, an increase from an operating loss of (pound)109.5 million in 2001. The loss for the year is principally due to the (pound)92.1 million exceptional item and a decrease of 71% in center contribution. The following table sets forth, for the periods indicated, our operating profit/(loss) by geographic region. Year ended December 31, ----------------------- 2000 2001* ------ ------- (in (pound) millions) UK & Ireland.......................................... 39.2 44.3 Rest of Europe........................................ 6.7 (8.3) Americas.............................................. (12.4) (67.9) Rest of World......................................... (10.5) (2.7) Other office costs.................................... (20.1) (74.8) ------ ------- Total................................................. 2.9 (109.5) ------ ------- *2001 figures have been restated to exclude internal management fees Our operating loss on a global basis was (pound)109.5 million in 2001, a decrease from an operating profit of (pound)2.9 million in 2000. The loss for the year is principally due to the (pound)90.5 million exceptional item and a decrease of 22% in center contribution. Net interest payable The following table sets forth, for the periods indicated, our net interest payable. Year ended December 31, ----------------------- 2001 2002 ------ ------- (in (pound) millions) Interest expense on overdrafts and loans.............. 0.8 4.5 Interest expense on finance leases.................... 3.3 2.7 Interest income........................................ (3.9) (1.9) Share of joint venture net interest payable........... 0.3 0.1 ------ ------- Net interest payable 0.5 5.4 ------ ------- 35 The increase in interest payable was due primarily to the (pound)3.5 million interest paid on Regus' (pound)40 million convertible bond issued in December 2001 and which was fully repaid during 2002. In addition there was a reduced level of interest received as cash balances fell steadily throughout the year. The following table sets forth, for the periods indicated, our net interest payable. Year ended December 31, ----------------------- 2000 2001 ------ -------- (in (pound) millions) Interest expense on overdrafts and loans.............. 7.7 0.8 Interest expense on finance leases.................... 2.9 3.3 Interest income....................................... (3.9) (3.9) Share of joint venture net interest payable........... 0.1 0.3 ------ ------- Net interest payable 6.8 0.5 ------ ------- Interest payable decreased substantially in 2001 compared to 2000 primarily due to the interest payable on our (pound)100 million senior secured multi-currency secured loan facility which was repaid from the proceeds of our initial public offering in October 2000. Tax on loss on ordinary activities The following table sets forth, for the periods indicated, our tax on loss on ordinary activities. Year ended December 31, ----------------------- 2001 2002 ------- ------- (in (pound) millions) UK tax................................................ 5.6 5.8 UK tax under provided in prior years - 0.2 Overseas tax.......................................... 4.4 0.8 Overseas tax under provided in prior years - 0.2 Origination and reversal of timing differences 0.1 (1.5) ------- ------ Tax on loss on ordinary activities.................... 10.1 5.5 ------ ------ Despite Regus' overall loss making position in 2001 and 2002, Regus provided for tax liabilities in both periods, primarily because tax liabilities arose on profits arising in the UK, Ireland and several continental European countries. These taxable profits could not be offset by tax losses in all other countries where Regus operates. The majority of Regus' operating companies have tax losses available to carry forward against future profits. In some countries, there are time restrictions on the carry forward of such losses. The Group adopted the UK Financial Reporting Standard FRS 19 (Deferred Tax) with effect from January 1, 2002. The impact of FRS 19 on the financial position of the Group at 31 December 2001 was deemed not material and so no adjustment was made to the balance sheet at that date. The impact on the tax charge for 2002 was just (pound)0.1 million. The following table sets forth, for the periods indicated, our tax on loss on ordinary activities. Year ended December 31, ----------------------- 2000 2001 ------ ------- (in (pound) millions) UK tax................................................ 5.2 5.7 Overseas tax.......................................... 4.7 4.4 ------ ------ Tax on loss on ordinary activities.................... 9.9 10.1 ------ ------ Despite our overall loss making position during each of the last three years, we have provided for tax liabilities in all three periods, primarily because tax liabilities arose on profits arising in the UK, Ireland and several other continental European countries. However, these taxable profits could not be offset by tax losses in all other countries where we operate. The majority of our operating companies have tax losses available to carry forward against future profits. In some countries, there are time restrictions on the carry forward of such losses. We adopted the UK Financial Reporting Standard FRS 19 (Deferred Tax) with effect from January 1, 2002. 36 Recently Issued Accounting Announcements US GAAP SFAS 143 Statement of Financial Accounting Standard No. 143, Accounting for Asset Retirement Obligations (SFAS No. 143), addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and for the associated asset retirement costs. SFAS No. 143 requires an enterprise to record the fair value of an asset retirement obligation as a liability in the period in which it incurs a legal obligation associated with the retirement of tangible long-lived assets that result from the acquisition, construction, development and or normal use of the assets. The enterprise also is to record a corresponding increase to the carrying amount of the related long-lived asset (i.e., the associated asset retirement costs) and to depreciate that cost over the life of the asset. The liability is changed at the end of each period to reflect the passage of time (i.e., accretion expense) and changes in the estimated future cash flows underlying the initial fair value measurement. Because of the extensive use of estimates, most enterprises will record a gain or loss when they settle the obligation. Enterprises are required to adopt Statement No. 143 for fiscal years beginning after June 15, 2002. We have not evaluated the impact on the consolidated financial statements of adopting this standard. SFAS 145 In April 2002, the Financial Accounting Standards Board (FASB) issued SFAS No. 145 "Rescission of FASB Statements No. 4, 44 and 64, Amendment of FASB Statement No. 13, and Technical Corrections." SFAS No. 145 provides for the rescission of several previously issued accounting standards, new accounting guidance for the accounting for certain lease modifications and various technical corrections that are not substantive in nature to existing pronouncements. SFAS No. 145 will be adopted beginning January 1, 2003, except for the provisions relating to the amendment of SFAS No. 13, which will be adopted for transactions occurring subsequent to May 15, 2002. Adoption of SFAS No. 145 will not have a material impact on the consolidated financial statements. SFAS 146 In June 2002, the FASB issued Statement of Financial Accounting Standards No. 146 "Accounting for Costs Associated with Exit or Disposal Activities". SFAS No. 146 supersedes Emerging Issues Task Force No. 94-3 "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (Including Certain Costs Incurred in a Restructuring. SFAS No.146 eliminates the provisions of EITF 94-3 that required a liability to be recognized for certain exit or disposal activities at the date an entity committed to an exit plan. SFAS No. 146 requires a liability for costs associated with an exit or disposal activity to be recognized when the liability is incurred. SFAS No. 146 is effective for exit or disposal activities that are initiated after December 31, 2002. We do not expect the adoption of SFAS 146 to have a material impact on our results of operations or financial position. SFAS 148 In December 2002 the FASB issued SFAS No. 148 "Accounting for Stock-Based Compensation--Transition and Disclosure--an amendment of FASB Statement No. 123". SFAS No. 148 amends SFAS No. 123, Accounting for Stock-Based Compensation, to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 123 amends the disclosure requirements of Statement 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. SFAS 148 permits two additional transition methods for entities that adopt the preferable method of accounting for stock-based employee compensation. Both of those methods avoid the ramp-up effect arising from prospective application of the fair value based method. In addition, to address concerns raised by some constituents about the lack of comparability caused by multiple transition methods, this Statement does not permit the use of the original Statement 123 prospective method of transition for changes to the fair value based method made in fiscal years beginning after December 15, 2003. In the absence of a single accounting method for stock-based employee compensation, SFAS No. 148 requires disclosure of comparable information for all companies regardless of whether, when, or how an entity adopts the preferable, fair value based method of accounting. 37 SFAS 149 In April 2003 the FASB issued SFAS No. 149 "Amendment of FASB Statement No. 133" on Derivative Instruments and Hedging Activities". SFAS No. 149 amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No.133, "Accounting for Derivative instruments and Hedging Activities". The Statement is generally effective for contracts entered or modified after June 30, 2003 and is not expected to have a material impact on our financial position or results of operations. SFAS 150 On May 15, 2003, the FASB issued SFAS No.150 "Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity" which requires issuers to classify as liabilities (or assets in some circumstances) three classes of freestanding financial instruments that embody obligations of the issuer. The Statement is generally effective for instruments entered into or modified after May 31, 2003 and is otherwise effective at the beginning of the first interim period beginning after June 15, 2003. The Company is evaluating the impact on our financial position or results of operations. US GAAP Reconciliation Under US GAAP, net losses for the years ended December 31, 2000, 2001 and 2002 would have been (pound)16.8 million, (pound)51.5 million and (pound)105.3 million, respectively. Total shareholders' funds as of December 31, 2000, 2001 and 2002 would have been (pound)169 million, (pound)119 million and (pound)21 million, respectively. The principal differences between UK and US GAAP applicable to our consolidated financial statements relate to compensation expense associated with share options, the treatment of our shares held by the employee share trust, deferred taxes, including those arising from US GAAP adjustments, the deferral of the one-off franchise fees and the provision for onerous lease commitments. The effect of these differences and other items identified have been discussed in the notes to the consolidated financial statements along with reconcilations of retained loss and total shareholders' funds (deficit) under UK GAAP to similar measures under US GAAP. See note 29 to the consolidated financial statements. Critical accounting policies To understand our financial statements, it is important to understand our accounting policies. In preparing our financial statements in accordance with accounting principles generally accepted in the United Kingdom and the United States, management must make estimates and assumptions that impact the reported amount of revenues, expenses, assets, liabilities and related disclosures at the date of the financial statements and during the reporting period. Such judgments are subjective and can be complex. Actual results could differ from those estimates. Our critical accounting policies are as follows: Basis of preparation The Company's consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United Kingdom and the United States applicable to a going concern. Except as otherwise disclosed, these principles assume that assets will be realized and liabilities will be discharged in the ordinary course of business. The Company is currently operating as a debtor in possession under Chapter 11 of the Bankruptcy Code and its continuation as a going concern is contingent upon, among other things, its ability to gain approval of the plan of reorganization by the requisite parties under the Bankruptcy Code and be confirmed by the Bankruptcy Court, comply with the DIP Credit Agreement, return to profitability, generate sufficient cash flows from operations and obtain financing sources to meet future obligations. There is no assurance that the Group will be able to achieve any of these results. The Group's consolidated financial statements do not include any adjustments relating to recoverability and classification of recorded asset amounts or the amounts and classification of liabilities that might result from the outcome of these uncertainties. Group onerous lease obligations In accordance with UK GAAP (FRS12), we made a provision for potential future losses arising from onerous (ie. loss making) leases in 2001 and 2002. Following a review of our entire property portfolio, we made provisions of (pound)37.4 million and (pound)54.2 million, respectively. Under UKGAAP an onerous contract is defined as a contract in which the unavoidable costs of meeting the obligations under it exceed the economic benefits expected to be received under it. For Regus all building leases are regarded as long term contracts and in accordance with their accounting policies accounted for as operating leases If it were not for the long term nature of our building leases 38 and the severe cost penalties resulting from early termination Regus would plan an early withdrawal from any centers which are currently making losses or are expected to make losses for the foreseeable future. These leases are therefore deemed to be onerous under UKGAAP and a provision is required. The onerous lease provision has been calculated as amounts agreed with US landlords and estimated losses up to the next break point of the lease. Building leases Building leases are all accounted for as operating leases because substantially all the risks and rewards of ownership remain with the lessor. The rental on certain leases is wholly or partly conditional on the profitability of the center and therefore the risk to the business, in terms of rent, is reduced. Once all outstanding rent has been paid, landlords receive a share of the profits of the center. For leases which are wholly or partly conditional on the profitability of the center, an estimate is made on the likely rent payable based on profitability in respect of the period up to the date of the first market rent review or first break point in the lease, whichever is sooner, and this is spread on a straight line basis over that period. Any subsequent changes in estimates are spread over the remaining period to the date of the first market rent review of first break point in the lease, whichever is sooner. Amounts payable in respect of profit shares are accrued once a sufficient net surplus has been made which would resulting a profit share being paid. Any incentives or rent free period on conventional leases and the conventional element of leases which are partly conventional and partly conditional on profitability, are spread on a straight line basis over the period to the date of the first market rent review or first break point in the lease, whichever is sooner, so that the amounts charged to the profit and loss account are the same each year over that period. Investment in Regus Employee Trust During 1999, we established the Regus Employee Trust. The Regus Employee Trust provides for the issue of options and the payment of bonuses to our employees (including directors) at the discretion of the company. At December 31, 2002 the Regus Employee Trust held 18,120,670 shares in Regus plc. Subsequently, the trustees have sold 12,000,000 of these shares, so that at June 21, 2003, the Regus Employee Trust held 6,120,670 shares. During 2001, the directors determined that, in the circumstances, the carrying value of the investments in own shares should be written down to 21p a share which was the market value at September 30, 2001. The investment in own shares have not been revalued for any subsequent increases in market value since September 30, 2001. On May 31, 2003, the market value of shares was 36p per share. LIQUIDITY AND CAPITAL RESOURCES Liquidity There are significant uncertainties about the Group's ability to continue as a going concern. Our liquidity requirements arise primarily from the need to fund our lease commitments for our centers and capital expenditures for the fit-out of new centers and the refurbishment of older established centers. To date, these requirements have been funded largely through cash flow from operations, the (pound)40 million convertible bond issued December 2001, bank borrowings and equity funding from our existing shareholders. Albeit at much lower levels to previous years, we continue to incur additional property leasing costs and capital expenditures in order to maintain and improve the quality of our centers. Management believes that the large majority of these requirements will be met by cash flow from operations. Generally, after the first six months of operation, our centers operate with negative working capital, i.e., creditors, or accounts payable, exceed debtors, or accounts receivable (on a quarterly basis). This is principally caused by our standard terms and conditions of our agreements with our customers, which typically require our customers upon signing their agreement with us to pay a service retainer equal to two months workstation income and to pay monthly rental payments in advance. The service retainers and the advance rental payments are recorded as creditors. 39 The following table sets forth, for the periods indicated, information about our cash flows under US GAAP. Year ended December 31, 2000 2001 2002 (US GAAP) (in (pound) millions) Cash and cash equivalents at beginning of year.... 50.1 128.9 85.5 Cash from operating activities.................... 108.7 38.0 (17.7) Cash used in investing activities................. (109.3) (104.6) (4.3) Cash from financing activities.................... 68.4 24.3 (33.7) Effect of exchange rate changes on cash........... 1.5 (1.1) 0.1 Other non-cash movement........................... 9.5 - - ------- -------- ------ Cash and cash equivalents at end of year.......... 128.9 85.5 29.9 ------- -------- ------ Cash used in operating activities was (pound)17.7 million in 2002 compared to cash generated of (pound)38.0 million in 2001 and (pound)108.7 million in 2000. Cash from operating activities has deteriorated since 2000, primarily due to the impact on operating profit (before depreciation and asset impairment) of lower sales prices resulting from the global economic downturn. The cash element of operating profit (before amortisation and asset impairment) was a negative (pound)33.8 million in 2002 compared to a positive (pound)44.4 million in 2000.A steady reduction in the level of our creditors (known as accounts payable under US terminology), down by (pound)164.9 million, has also adversely impacted our operating cash flow. This is in part offset by a decrease in debtors (known as accounts receivable under US terminology) of (pound)83.3 million. Cash used in investing activities, including principally capital expenditure but also financial investments, acquisitions and disposals, decreased significantly to just (pound)4.3 million in 2002 from (pound)104.6 million in 2001 and (pound)109.3 million in 2000. This was the result of a corporate decision to stop new center openings and other related capital expenditure. Cash incurred on financing activities was (pound)33.7 million in 2002 primarily as a result of repayment of the (pound)40 million convertible bond issued in 2001. This compared to cash generated of (pound)24.3 million in 2001, including the proceeds from the convertible bond, and (pound)68.4 million in 2000. In 2000 (pound)116.3 million was paid in respect of a loan received in 1999 and (pound)235.8 million was received from the initial public offering after issue costs of (pound)18.0 million. The decrease in cash from financing activities in 2002 and 2001 was principally because no capital was raised through the issuance of shares during the year (2000: (pound)235.8 million). The sum of cash and cash equivalents for any period does not include any reduction for the cash that is collateralized to match bank guarantees. See "- Capital Resources". The Regus Group has sold a 58.0% interest in its UK business to Alchemy partners ("Alchemy"). Alchemy subscribed (pound)16.3 million for new shares and paid Regus (pound)25.6 million for existing shares in the UK business. At the same time, Regus repaid a (pound)10.5 million loan from the UK business, leaving the Regus Group with net cash from the transaction of (pound)15.1 million. In addition, deferred consideration is receivable by Regus in two tranches: the first tranche of up to (pound)10 million is dependant upon the EBITDA (Earnings Before Interest, Tax, Depreciation and Amortisation) for the year ended 31 December 2002 and net current liabilities and net cash at 31 December 2002 of the UK business meeting certain perameters; and a second tranche equivalent to 70% of the amount by which EBITDA for the year ended 31 December 2003 exceeds (pound)29 million. Regus is also entitled to receive 42% of any dividends declared by the UK business. In July 2003 Regus received (pound)10 million in connection with the first tranche of deferred consideration from the sale detailed above. Save for this transaction, we were expecting to incur a working capital funding shortfall in late December, estimated to be approximately (pound)6.0 million at the Group level, principally due to our US subsidiary, which for 2002 was averaging approximately (pound)2.0 million EBITDA loss per month, and forthcoming quarterly payments of approximately (pound)18.5 million payable at the end of December 2002. We did not have any overdraft or debt facilities with which to bridge this funding shortfall. Despite efforts to arrange a short-term debt solution, none of the banks and other potential lenders approached were prepared to make available the facility required. 40 Having considered the options available and given the position set out above, we considered that the only option was the sale of 58.0% of our UK business for the consideration as detailed above The following tables illustrate the commitments for future expenditure as at: 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Contracts placed for future capital expenditure not provided in the financial statements 925 5,246 31 Dec 2002 31 Dec 2001 Total Total (pound) '000 (pound) '000 Minimum future lease payments under non-cancellable operating leases: Amounts due within one year 152,705 221,354 Amounts due between one and two years 146,038 217,154 Amounts due between two and three years 138,232 202,742 Amounts due between three and four years 117,317 189,295 Amounts due between four and five years 98,014 171,033 Amounts due after five years 243,823 748,401 ------------ ------------ 896,129 1,749,979 ============ ============ The Group has bank guarantees and letters of credit held with certain banks totaling (pound)26,134,000 (December 2001: (pound)28,358,000), The Company also acts as a guarantor for certain obligations of other subsidiary entities. At 31 December 2002 the Group had received a number of claims principally from landlords relating to the terms of building leases. Where appropriate the directors have made provisions. Capital Resources Significant sources of financing during the periods under discussion included the following items: o Taking into account the uncertain economic outlook for the global economy in 2002, we decided to strengthen our financial position by issuing (pound)40 million of five per cent non-convertible bonds in December 2001. In February 2002, following an extraordinary general meeting, the bonds were exchanged for (pound)40 million of five per cent unsecured senior convertible debentures. The convertible debentures were fully repaid in cash in ten equal instalments from March 2002 to December 2002. Holders of the convertible debentures also received warrants in over 5 million ordinary shares with an exercise price of five pence per share. Any remaining unexercised warrants will lapse three years after issue. To date (June 21, 2003), 2,500,000 remain unexercised. o In October 2000, we and certain selling shareholders offered and sold 128,829,075 of our shares, nominal value 5p per share, and ADSs, each ADS representing five shares, at a public offering price of (pound)2.60 per share and $18.79 per ADS. We received net proceeds of $353.1 million after deducting the underwriting discount and actual offering expenses paid by us of $26.8 million. As of December 31, 2002, we had total cash at bank of (pound)58.6 million, short-term bank loans of (pound)4.1 million and a long-term loan from our UK associate company of (pound)5.0 million. Our total cash at bank included cash deposits of (pound)2.6 million collateralising bank loans and a further (pound)28.4 million of deposits held by banks as security for the issuance of bank guarantees to support lease commitments by Regus companies. We earn interest on these deposits but we cannot use the fund for any other purpose. In the five months ended May 31, 2003, revenues have remained flat. We have been successful in terminating a number of property leases both in conjunction with Chapter 11 proceedings in the US and by negotiation in select markets in Europe. We are continuing with our policy of restricting new center openings to managed centers and franchises, thereby minimising capital expenditure. 41 In July 2003, we announced that we had received (pound)10 million in connection with the first deferred consideration payment following the sale of 58% of our UK business. These funds will be used in general operations and may, in part, be used to fund an $18 million Debtor-In-Possession facility granted by Regus Management Ltd to our US subsidiary. Under the terms of a Debtor-In-Possession facility, the lender receives preferred status in the event of a subsequent liquidation. PROSPECTS As described previously, the Chapter 11 Cases could have a significant impact on our future prospects. The filing for bankruptcy protection by the Debtors is a risk factor with respect to the continued operation of our business and the value of the equity of the Company. While the goal of the Chapter 11 Cases is the confirmation of a plan of reorganization with respect to each Debtor that enables such Debtor to emerge as a going concern, there is no guaranty that such reorganization efforts will be successful or that the Debtors will be able to confirm a plan of reorganization. Additionally, any confirmed plan of reorganization will determine the rights and claims of various creditors and security holders and may compromise and/or otherwise discharge certain of the existing obligations of each of the Debtors. No assurance can be given as to what values, if any, will be ascribed in the bankruptcy proceedings to each of these constituencies, and it is possible that the equity of each of the Debtor entities, including the Company, will be restructured in a manner that may dilute the interests of current holders of such equities or reduce substantially or eliminate any remaining value of such equities. Moreover, if a plan of reorganization cannot be agreed or is otherwise not confirmed by the Bankruptcy Court, the Chapter 11 Cases, of Regus Business Centre Corp and Stratis Business Centers, Inc. may be converted into Chapter 7 bankruptcy cases in which a trustee would be appointed to investigate and liquidate those Debtors' assets for distribution to creditors in accordance with the priorities established by the Bankruptcy Code. Further, in this event, the Chapter 11 Cases of Regus and Regus Business Centre BV may also be converted into Chapter 7 cases and liquidated by a trustee in the US with distributions made to creditors in the order of priority established under the Bankruptcy Code. It is also possible that Regus and Regus Business Centre BV may have to seek bankruptcy protection and pursue reorganization or liquidation in their respective home jurisdictions. In this event, shareholders would be very unlikely to receive any recovery on their investment following the bankruptcy. Maintaining adequate liquidity in the Regus Group continues to be the Board's highest priority. The sale of a majority stake in the UK business and filing under Chapter 11 in the US are evidence of this. Based upon the assumptions set out under "Item 18. Financial Statements - Accounting Policies - Going Concern", the directors have prepared the accounts on a going concern basis. After making appropriate enquiries, the directors consider that we have adequate resources to continue in operational existence for the foreseeable future. For this reason, the directors continue to adopt the going-concern basis in preparing the financial statements. However, this assumes that: o A Plan of Reorganization, acceptable to Regus, will be approved by US creditors and the US courts. A Plan of Reorganization acceptable to Regus is one which will enable Regus US to achieve cash break-even within a reasonably short timeframe and will result in a payment profile of claims which can be met out of further cash flows of the Group; o Regus' German business will also be successfully restructured so as to achieve cash break-even within a reasonable short timeframe; and o No significant deterioration in current trading. Nevertheless, the outcome of the Chapter 11 proceedings is unpredictable and so there is substantial doubt over the Group's ability to continue as a going concern in its present form. We recognise that there is a risk that this will not be possible. If the going concern basis were to be an inappropriate basis of preparation, it would be necessary to provide for the expenses of realising the group assets, reducing their values to realisable amounts in circumstances and provide for unsettled claims to the extent that these are not covered by existing provisions for asset impairments and onerous lease obligations. 42 ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES DIRECTORS AND SENIOR MANAGEMENT The following table sets forth our directors and executive officers and their ages and positions. Name (1) Position Age - -------- -------- --- Directors John Matthews Non-Executive Chairman 58 Mark Dixon Director 43 Rudolf Lobo Director 47 Stephen Stamp Director 41 Martin Robinson Non-Executive Director 40 Roger Orf Non-Executive Director 50 Executive Officers Mark Dixon Chief Executive 43 Rudolf Lobo Executive Director 47 Stephen Stamp Group Finance Director 41 John Mlynski Chief Operating Officer 45 (1) The address for each listed director and officer is c/o Regus plc, 3000 Hillswood Drive, Chertsey KT16 0RS, England. Mr. Matthews was appointed as non-executive director in 1995. He became non-executive chairman on July 1, 2002. He is also chairman of Crest Nicholson plc, a property and construction company, and a director of Rotork plc (which sells value actuators), SDL plc, a software and computer services company and several private companies. He is chairman of the nomination committee and a member of the audit and renumeration committees. A chartered accountant, he has held senior positions in investment banking and in industry, having been a managing director of County NatWest Ltd. and chief executive of Indosuez Capital Ltd., both of which are financial services organizations. He was also deputy chairman and deputy chief executive of Beazer plc, a company involved in aggregates and construction. Mr. Dixon is the founder of Regus. His entrepreneurial skill and drive have made him a major contributor to the growth of the serviced office industry. He is a member of the nomination committee. Mr. Lobo joined Regus eleven years ago and was previously Group Finance Director. He is responsible for commercial operations and has responsibility for Regus' IT and e-business strategy. Previously, Mr. Lobo was the group company secretary of Medicom International Ltd, a publisher of medical journals, and a director of several of its subsidiaries. Mr. Stamp joined us in January 2000 from Shire Pharmaceuticals Group plc, a pharmaceuticals company, where he was Group Finance Director. Prior to joining Shire in 1994, he was an assistant director of corporate finance at Lazard Brothers and before that spent four years at KPMG London, qualifying as a chartered accountant in 1987. Mr. Orf was appointed as non-executive director in August 1998. He is Head of European Operations for Lone Star, a property investment company. Previously, Mr Orf made investments for his own account and managed investments on behalf of Apollo Real Estate Advisors. Prior to 1995, Mr. Orf was in charge of European real estate investment banking at Goldman Sachs where he was employed from April 1982 to 1995. He is Chairman of the audit committee and a member of the remuneration and nomination committees. Mr. Robinson was appointed as non-executive director in August 2002. He is currently the Chief Executive Officer of Center Parcs Europe and Chairman of Center Parcs UK, companies which provide holiday destinations. Prior to joining Center Parcs in 1997, he was Commercial Director of S&N Retail, a company which managed pubs and restaurants, as well as spending four years with the management consultancy firm, McKinsey & Co. 43 Mr. Mlynski joined us in January 2001 and is responsible for the operations of all of our centers worldwide. Prior to joining us, he was Chief Executive Officer of tacticity.com, an internet retailer, and prior to that he was President of Gateway Country Stores, a seller of information technology equipment. Except as set out below, none of the directors and executive officers identified above has: o any unspent convictions in relation to indictable offenses; o been the subject of bankruptcy proceedings or an individual voluntary arrangement; o been a director of any company at the time of or within 12 months preceding its receivership, compulsory liquidation, creditors' voluntary liquidation, administration, entry into company voluntary arrangements or entry into composition or arrangement with its creditors generally or any class of creditors; o been a partner in a partnership at the time of or within 12 months preceding such partnership's compulsory liquidation, administration or entry into a partnership voluntary arrangement or the appointment of a receiver over any such partnership's assets; o had a receiver appointed with respect to any assets belonging to him; o been the subject of public criticism by any statutory or regulatory authority, including recognized professional bodies; or o been disqualified by a court from acting as a director of a company or from acting in the management or conduct of the affairs of any company. In December 1998, our Chief Executive, Mark Dixon, was convicted by a Magistrates Court of causing actual bodily harm. This plea related to a 1998 incident in which Mr. Dixon was involved in a fracas that led to an individual sustaining minor injuries. The court sentenced Mr. Dixon to serve 50 hours of community service and ordered him to pay (pound)815 in compensation. Mr. Dixon has satisfied the court's sentence. Our board of directors has considered this matter and has noted that Mr. Dixon has no other convictions and that the offense did not involve dishonesty or business impropriety. The board of directors has taken the view that the conviction has no material bearing on Mr. Dixon's fitness to be a director and our Chief Executive. COMPENSATION The aggregate compensation paid by us to all persons who served in the capacity as director or executive officer for the year ended December 31, 2002 (7 persons) was approximately (pound)644,500 in salaries, nothing in bonuses or severance payments, (pound)55,600 for benefits in kind and (pound)54,700 in pension contributions. Benefits in kind include car allowance, reimbursement of gasoline costs and private medical insurance. Of these figures, an aggregate of approximately (pound)513,800 was paid to directors, excluding pension contributions of (pound)52,200. These figures do not include expenses reimbursed to executive officers, including business travel, professional and business association dues. We have not made any currently outstanding loans to any of our directors. In addition, we do not have any outstanding guarantees for the benefit of any of our directors. BOARD PRACTICES The Board of Directors is committed to maintaining the highest standards of corporate governance in line with the Combined Code, issued by the London Stock Exchange in 1998, which sets out the Principles of Good Governance and the Code of Best Practice. A summary of the Company's procedures for applying the principles and the extent to which the provision of the combined code have been applied, are set out below. Compliance statement We have complied with the provisions set out in Section 1 of the Code of Best Practice prepared by the Committee on Corporate Governance and published in June 1998 ("the Combined Code") throughout the year 44 ended December 31, 2002, with the exception of provision D2- Internal Control. Adverse trading conditions required us to undertake extensive cost-cutting measures. This inevitably had an impact on the integrity of the system of internal control. Board composition The Board currently comprises three executive directors and three independent non-executive directors, including a non-executive chairman. The Chairman of the audit committee, currently Roger Orf, has acted as an independent director since 1998. The Board schedules 8 meetings each year, but arranges to meet at other times, as appropriate. It has a formal schedule of matters specifically reserved for its decision and approval. The Board is supplied with appropriate and timely information to enable it to discharge its duties and requests additional information or variations to regular reporting as it requires. A procedure exists for directors to seek independent professional advice at our expense in the furtherance of their duties, if necessary. In addition, appropriate training is made available for all new directors to assist them in the discharge of their responsibilities. All directors have access to the advice and services of the Company Secretary, who is responsible for ensuring that Board procedures are followed and that applicable rules and regulations are complied with. While all directors are expected to bring an independent judgment to bear on strategy, performance, resources (including key appointments) and standards of conduct, the independent non-executive directors were selected and appointed for this purpose. All directors submit themselves for re-election at least every three years and directors appointed during the period are required to seek re-election at the next Annual General Meeting. The independent non-executive directors understand that the Board will not automatically recommend their re-election. Board committees The Board has a number of standing committees, which all have written terms of reference setting out their authority and duties: Audit committee - the members of this committee are Roger Orf (Chairman), John Matthews and Martin Robinson (all independent non-executive directors). The audit committee meets as required, but not less than two times a year. Its responsibilities, in addition to those referred to under Internal Control, include a critical review of the annual and interim financial statements (including the Board's statement on internal control in the annual report) prior to their submission to the Board for approval, when a report from the committee is also given. The committee also reviews the scope and results of the external audit and its cost effectiveness and the independence and objectivity of the auditors. Although other directors, including the Group Finance Director, attend audit committee meetings, the committee can meet for private discussions with the internal and external auditors. Nomination committee - the members of this committee are John Matthews (Chairman), Roger Orf and Martin Robinson, all independent non-executive directors and Mark Dixon. The committee meets as required but not less than once a year. Its responsibilities include reviewing the Board structure, size and composition, nominating candidates to the Board to fill Board vacancies when they arise and recommending directors who are retiring by rotation to be put forward for re-election. Remuneration committee - the members of this committee are Martin Robinson (Chairman), Roger Orf and John Matthews (all are independent non-executive directors). For a statement setting out the role and responsibility of this committee and our remuneration policy, see "- Remuneration Policy". Internal Control The Board acknowledges its overall responsibility for the Group's system of internal control and for reviewing its effectiveness on a timely basis. The internal control processes have been designed to identify, evaluate and manage the key risks that we encounter in pursuing our objectives. Internal control processes encompass all controls, including financial, operational and compliance controls and risk management. Such a system is, however, designed to manage rather than eliminate the risk of failure to achieve business objectives, and cannot provide absolute assurance against material misstatement. The Board conducts regular reviews of the Group's strategic direction. Country and regional strategic objectives, quarterly plans and performance targets for 2003 and beyond have been set by the executive directors and are regularly reviewed by the Board in the context of our overall objectives. 45 The control framework and key procedures in place throughout the year ended December 31, 2002 are: o The executive directors ("the Group executive") normally meet monthly together with certain other senior executives to consider our financial performance, business development and our management issues. Directors of key operating companies meet regularly. o Major business risks and their financial implications are appraised by the executives responsible as part of the budget process and these are endorsed by regional management. Key risks are reported to the Board and the audit committee. The appropriateness of controls is considered by the executives, having regard to cost/benefit, materiality and the likelihood of risks crystallizing. o Country and regional budgets, containing financial and operating targets, capital expenditure proposals and performance indicators, are reviewed by the Group executive and must support regional business strategies. o Monthly reports on Group and regional performances are provided to the Group executive. Quarterly summaries and forecasts are presented to the Board and discussed at Board meetings. Performance against budgets and objectives is reviewed with regional management, as are forecasts and material sensitivities. The Board regularly receives reports from key executives and functional heads on matters such as forecasts, business development, strategic planning, legal matters and corporate affairs. o A policy governs appraisal and approval of investment expenditure and asset disposals. Post-investment reviews are undertaken. o Other key policies and control procedures (including finance, operations and health and safety) are available to all staff on web-based systems. Our internal audit function reports to management on our worldwide operations. Its program of work and its findings, including any material control issues and resultant actions, are reviewed by the audit committee. However, most of the available resourse within the internal audit department in the second half of the year was deployed in helping with the relocation of the UK accounting function in mid year. To underpin the effectiveness of controls, it is our policy to recruit and develop appropriately skilled management and staff of high caliber and integrity. High standards of business ethics and compliance with laws, regulations and internal policies are demanded from staff at all levels. 2002 was a difficult year for the Group. Adverse trading conditions required the Group to undertake extensive cost cutting measures. Nevertheless, the following key mechanisms were available to the Board at various times during the year in the conduct of its review of internal controls: o An ongoing process, through Board meetings, senior management meetings and divisional reviews, as well as other management meetings, for the formal identification of the Company's significant operational risks and mitigating control processes; o The Treasury Risk Committee comprising the Group Finance Director, Company Secretary, Group Tax Manager and Group Treasurer, which meets to consider the specific risks associated with Treasury transactions, including the approval of all transactions in financial derivatives; o Since the third quarter of 2001, through mid 2002, there has been an embedded system of reporting the effectiveness of key financial, operational and compliance controls. This is a comprehensive self-assessment system built up from center-level using our intranet. Results and action plans are then reviewed by senior management and summarized for the main Board; and o A multi-disciplinary Group Risk forum, chaired by the company secretary, reports to the Board on a quarterly basis. Although this lapsed in the second quarter of 2002, the forum's mandate is to consider all aspects of risk identification and management and its reports represent a key feature of the process by which the Board assesses the overall effectiveness of our system of internal control. 46 Communications with shareholders We have a policy of maintaining an active dialogue with institutional shareholders through individual meetings with senior management. A regular program of meetings with major institutional shareholders is held in order to discuss matters affecting our performance. In addition, presentations are made two times a year after the announcement of results, the details of which, together with our financial reports and announcements, are accessible via our Internet site. We correspond regularly on a range of subjects with our individual shareholders who have an opportunity to question the Board, as well as the chairmen of the audit and remuneration committees, at the Annual General Meeting. The remuneration committee The remuneration committee is chaired by Martin Robinson and its other members are John Matthews and Roger Orf. All members of this committee are independent non-executive directors. Other directors may be invited to attend some meetings of the committee in an advisory capacity as the committee considers appropriate. The committee will consider all material elements of remuneration policy, remuneration and incentives of executive directors and senior management with reference to independent remuneration research and professional advice in accordance with the Combined Code on Corporate Governance, and will make recommendations to the Board of Directors on the framework for executive remuneration and its cost. The Board of Directors is then responsible for implementing the recommendations and agreeing the remuneration package of individual directors. Directors are not permitted, under our Articles of Association, to vote on their own terms and conditions of remuneration. The committee does not make recommendations on the remuneration of non-executive directors, which is a matter solely for the full Board. The members of the remuneration committee attend our Annual General Meeting and are available to answer shareholders' questions about directors' remuneration. Remuneration policy Remuneration policy centers on ensuring that remuneration packages are sufficiently competitive to attract, retain and motivate the right caliber of executive directors and senior management. Incentive payments are conditional upon demanding performance criteria so as to align incentive awards paid to directors directly with the interest of shareholders. The remuneration committee uses the services of external consultants to help it agree appropriate packages reflecting the remuneration policy. The constituent parts of those packages are set out in the following paragraphs. Basic salary and benefits Salaries are reviewed annually and determined by the committee, taking into account the performance of the individual directors over the previous 12 months and the pay and employment conditions elsewhere. The committee also uses information provided by external consultants relating to the rates of pay for similar positions in comparable companies. Any increases in basic salary are effective from January 1 in each year. The remuneration table included within this report also shows benefits received in 2002. The main benefits relate to the provision of company cars and the provision of private medical insurance for the director and his immediate family. Annual performance bonus Under the annual bonus scheme, the executive directors are entitled to an annual bonus of up to 40% of their basic salary, which is payable provided the budget targets for the relevant financial year are achieved. Long-term incentive plan Other than share options, the executive directors do not participate in any of the long-term incentive plans offered to senior management. Share options We believe that share ownership by employees, including the executive directors, strengthens the link between their personal interests and those of ordinary shareholders. We have established a number of employee share plans, including the Regus Team Member Share Plan, a replacement plan known as the Regus Global Share Plan and the Regus International Sharesave Plan. As at May 31, 2003, no options had been granted to executive 47 directors, other than those detailed in the table of directors' interests at the end of this report. During 1999, we established the Regus Employee Trust. The Trust is a discretionary trust for the benefit of employees, including executive directors. The Trust may issue shares to our employees (including directors) at the discretion of the Company. The Trust has purchased some of the shares in the Company which would be required if participants were entitled to exercise the maximum number of options outstanding under the share option plans. Pensions The executive directors participate in our Money Purchase (Personal Pension) Scheme. We match employee contributions up to a maximum of 10% of basic salary. The main benefits to executive directors, who contribute a percentage of their gross salaries to the scheme, are: o A pension, based on the value of fund built up from personal contributions, at any age between 50 and the normal pension age of 65; o A tax-free cash sum, payable when taking the benefits; o Life assurance cover based on the level of contributions with the opportunity to purchase additional cover, subject to Inland Revenue limit of 5% of net relevant earnings; and o Pension to spouse payable on death. All executive directors are subject to the Inland Revenue cap on the amount of salary which may be treated as pensionable. Service contracts On July 1, 2000, Mark Dixon, Rudolf Lobo and Stephen Stamp entered into full-time rolling service agreements with Regus Management Limited. These are terminable by either party giving not less than 12 months' notice to the other party or automatically on the respective directors reaching the age of 65. Martin Robinson, John Matthews and Roger Orf, as non-executive directors, have been appointed pursuant to letters of appointment dated August 7, 2002, July 1, 2002 and August 29, 2000 respectively (as amended by letters dated November 28, 2002). These appointments are for three years, terminable on six months' notice (3 months' in the case of Mr Roger Orf) by either party. 48 Directors' and Executive Officers' remuneration table Total Total Pension scheme Pension scheme Salary remuneration remuneration contributions contributions /fees Bonus Benefits 2002 2001 2002 2001 - --------------------------------------------------------------------------------------------------------------------------- (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 - --------------------------------------------------------------------------------------------------------------------------- Executive Directors Mark Dixon 125.0 - 27.7 152.7 228.6 27.6 22.7 Stephen Stamp 150.0 - 9.8 159.8 109.3 13.0 12.5 Rudolf Lobo 145.0 - 11.6 156.6 160.5 11.6 11.6 Non-executive Directors George Gray (1) - - - - 37.5 - - Roger Orf 9.1 - - 9.1 5.0 - - John Matthews 28.1 - - 28.1 14.6 - - Robert Kuijpers (1) - - - - 6.3 - - Martin Robinson 7.5 - - 7.5 - - - Executive Officers John Mlynski 179.8 - 6.5 186.3 249.4 2.5 3.5 ----------- ----------- ----------- ------------ ----------- -------------- -------------- Total 644.5 - 55.6 700.1 811.2 54.7 50.3 ----------- ----------- ----------- ------------ ----------- -------------- -------------- (1) former director During 2002, the following contractual emoluments were irrevocably waived by the directors: Director Amount Waived ((pound)) -------- ----------------------- Mark Dixon 270,000 Stephen Stamp 35,000 Rudolf Lobo 20,000 George Gray 40,000 John Matthews 29,375 Martin Robinson 2,490 Roger Orf 5,937 EMPLOYEES We are a service business and the directors recognize that our success depends to a large extent on the caliber and motivation of the individuals we employ. We have actively encouraged and promoted a dynamic, high work ethic environment. All employees are regarded as "team members", irrespective of functional title or status. Team 49 members are kept informed of developments in the business through a bi-weekly electronic newsletter and through RegusSmart, our intranet. As of December 30, 2002, we employed a total of approximately 2,217 people: 575 in the UK and Ireland; 872 in the rest of Europe; 497 in the Americas; 224 in the rest of the world and 49 at our UK headquarters. The employees in each region perform management, business center staffing, sales, marketing, and customer support functions. At December 31, 2000, 2001 and 2002 we had 1,761, 2,615 and 1,654 employees, respectively. The drop in employee numbers on 31 December 2002 follows the sale of a majority interest in the UK in which 563 people are employed. A key element of remuneration is performance related. Currently, staff are able to earn bonuses of up to 25% of salary and managers are able to earn bonuses of up to 40%. An employee share scheme was introduced in December 1999 under which grants had been made to the majority of our employees as at December 31, 2002. Details of the scheme are set out under "-- Employee Share Plans". SHARE OWNERSHIP The table below sets forth information regarding the beneficial ownership, (excluding share options) of our directors and executive officers of our shares as of May 31, 2003 (the most recent practicable date). Mark Dixon has increased his shareholding by 10,000,000 ordinary shares since our initial public offering. Beneficial Ownership Name of Beneficial Owner Number Percentage ------------------------ -------------- --------------- Directors and Executive Officers: Mark Dixon (1)........ 365,329,286 62.46% Rudolf Lobo........... 127,098 0.02% Stephen Stamp......... 384,615 0.07% John Matthews......... 359,724 0.06% Roger Orf (2)......... 300,000 0.05% Martin Robinson....... - - John Mlynski.......... - - (1) Mr. Dixon's beneficial ownership of shares is calculated by attributing to him all shares owned by Maxon Investments BV, an entity in which Mr. Dixon holds a 100% beneficial ownership interest. (2) Mr. Orf's beneficial ownership of shares is calculated by attributing to him all shares owned by Theatre Acquisitions LLC, an entity in which Mr. Orf holds a 100% beneficial interest. 50 Directors' and executive officers share options Granted Lapsed Date from Option December during during December Exercise which type 31, 2001 2002 2002 31, 2002 price exercisable Expiry date - --------------------------------------------------------------------------------------------------------------------- Rudolf Lobo A 266,179 - - 266,179 5.0p 01/03 12/09 A 283,503 - - 283,503 145.5p 01/03 12/09 B 11,570,000 - - 11,570,000 0.375p 12/03 - C 4,003 - 4,003 - 242.0p 01/04 07/04 Stephen Stamp A 2,790,203 - - 2,790,203 145.5p 01/03 01/10 C 4,003 - - 4,003 242.0p 01/04 07/04 John Mylinski D 16,000 - - 6,000 $18.1875 03/05 06/08 D 32,000 - - 32,000 $18.1875 03/05 06/08 D - 80,000 - 80,000 $2.81 03/06 05/09 D - 120,000 - 120,000 $2.81 03/06 05/09 A Awarded under the Regus Team Member Share Plan for nil consideration. The grant to Mr. Stamp is subject to higher performance targets. B Awarded to Mr. Lobo by Maxon pursuant to an agreement dated September 17, 1999 recording the terms of an agreement entered into on November 11, 1992 between Mr. Lobo and Maxon, as amended on June 30, 2000. These shares are currently held by HSBC Trustees (Jersey) Limited and will not be capable of exercise before 31 December 2003 other than in defined circumstances (which include the discretion of Maxon). The shares subject to the option are transferable to Mr. Lobo upon payment to Maxon of an exercise price of (pound)45,000, which is equivalent to the market value of the relevant shares at the time the parties entered into the option arrangements. C Awarded under the Regus International Sharesave Plan, the maximum monthly contribution for which may not exceed the amount permitted by the Income and Corporation Taxes Act 1988. D. Awarded over ADR's (equivalent to 5 ordinary shares) under the Regus Global share Plan (International) for nil consideration. All grants are subject to performance targets. Employee Share Plans We have established a number of employee share plans as described below. In addition, our board of directors has authority to establish further plans provided that the number of shares that may be issued under those plans count against the limits described below, that those plans do not confer benefits on employees that are substantially greater than the benefits which an employee could receive from participating in the plans described below and that, once established, such plans may not be amended without the approval of the shareholders at a general meeting if such approval would be required to amend the comparable provisions of the plans summarized below. The Regus Team Member Share Plan Our team member share plan is a share option plan administered by our board of directors or a duly authorized committee. It is divided into a number of subplans designed to allow employees who work abroad to be granted tax efficient options wherever possible. There is also a subplan which allows our board of directors to grant participants awards that entitle them to a cash payment calculated by reference to the increase in the market value of our shares between grant and exercise. Options entitle the holder to acquire our shares. Options may either be options to subscribe for new shares or options to purchase existing shares from an employee trust. Options are granted under this plan for no consideration. Three types of options have been granted: performance, premier and 51 reward options. Options were granted to substantially all employees as of December 1, 1999. Further issues were made during 2000. Performance options are subject to performance targets that must normally be satisfied before the options may be exercised. Our board of directors has the discretion to waive some or all of the exercise price of the reward options. Options are personal to the option holder and may not be transferred. Premier and, subject to meeting the performance targets, performance options become exercisable in five installments no earlier than January 1 of each of 2003, 2004, 2005, 2006 and 2007 for grants up to May 2000 and grants made after this date are exercisable in five installments one year later than each of the above. Reward options become exercisable in four tranches on January 1 of each of 2003, 2004, 2005, and 2006. If the participant's employment ends, the options lapse unless the employment ends in specified circumstances, such as disability or redundancy. The following table sets forth, as of December 31, 2002, by date of grant, the number and type of options granted, the number of shares over which options were granted, the exercise price of the options and the end of the exercise period of the options. Total No. of End of No. of No. of No. of Shares Over Exercise Exercise Date of Grant Reward Premier Performance which Options Price of Period of Options Options Options Granted Options(2) Options - ----------------------- -------------- ---------- ----------- -------------- ----------------------- --------- December 10, 1999 3,896,472 9,582,328 7,492,834 20,971,634 (pound)0.05/(pound)1.455 12/9/09 January 7, 2000(1) - 128,866 2,661,337 2,790,203 (pound)1.455 1/6/10 February 2, 2000 100,000 - - 100,000 (pound)0.05/(pound)1.455 2/1/10 May 17, 2000 50,633 30,085 30,343 111,061 (pound)0.05/(pound)1.455 5/16/10 August 21, 2000 - 2,587,245 1,061,013 3,648,258 (pound)2.60 8/20/10 September 18, 2000 - 164,516 261,779 426,295 (pound)2.60 9/17/10 Lapsed Options (1,085,122) (5,838,720) (2,561,340) (9,485,182) n/a n/a Exercised Options (128,437) - - (128,437) n/a n/a Total 2,833,546(2) 6,654,320 8,945,966 18,433,832 n/a n/a (1) The grant on January 7, 2000 was to Mr. Stephen Stamp and is subject to higher performance targets. (2) We elected to waive partially the exercise price of all of the reward options and reduce the exercise price from (pound)1.455 to (pound)0.05 during 2000. The Regus Global Share Plan Our global share plan is administered by the remuneration committee of our board of directors, all of whose members are non-executive directors. This option plan is divided into a number of subplans which have been designed to allow employees to be granted tax efficient options wherever possible. Our board of directors may from time to time create additional subplans. There is also a subplan which allows the remuneration committee to grant participants awards that entitle them to a cash payment calculated by reference to the increase in the market value of our shares between grant and exercise. Options entitle the holder to acquire our shares or ADSs. Options may either be options to subscribe for new shares or options to purchase existing shares from an employee trust. There are two types of option: A options and B options. The terms of the two options are similar except that B options must be subject to performance targets whereas performance targets are optional for A options. Options are personal to the option holder and may not be transferred. No payment is required for the grant of an option. A person is eligible for an A option if he has been employed by us or a participating subsidiary of ours for at least 12 months, or for such shorter period, if any, as the remuneration committee may decide. The remuneration committee may from time to time impose additional eligibility conditions provided that the purpose or effect of those conditions is not to restrict eligibility for A options to higher paid employees. 52 All employees, including executive directors, are eligible to receive B options at the discretion of the remuneration committee. An employee who is a director of any member of our group companies is not, however, eligible to receive a B option unless he is required to devote substantially the whole of his working time to his duties to us. No options may be granted more than 10 years after the date on which options are first granted under our global share option plan. The exercise price may not be less than the market value of a share, determined in accordance with the Taxation of Chargeable Gains Act 1992, for the dealing day immediately preceding the date of grant or, where options are granted pursuant to an invitation, the date of the invitation. Except in relation to the first grant of options to an individual or in circumstances determined by the remuneration committee to be exceptional, the number of shares over which an employee may be granted a B option to subscribe on any date, when added to the number of shares in respect of which he has been granted B options to subscribe in the previous 12 months under this option plan, is limited so that the total cost of exercise does not exceed once times his annual remuneration. All B options must, and A options may, be granted subject to a performance target, the achievement of which is normally a condition precedent to the right of exercise. The remuneration committee has the right to set different targets from year to year. The remuneration committee also has the discretion to change the performance target from time to time if events happen which make it fair and reasonable to do so but not so as to make the performance target materially easier or more difficult to satisfy. The remuneration committee may also waive the performance target if it considers that it is fair and reasonable to do so. The performance targets for any options granted to our executive directors will be disclosed in our annual report each year. Options are exercisable normally only during such period as the remuneration committee may decide beginning not earlier than the third anniversary and ending not later than the tenth anniversary of grant and only if the performance target, if any, has been met. Special rules apply, however, on termination of employment. Options, other than those granted under the Inland Revenue approved part, may be satisfied by the payment of a cash sum, or shares of an equivalent value, representing the difference between the exercise price and the market value of the shares at the date of exercise. The following table sets forth, as of December 31, 2002, by date of grants; the number of shares or ADSs over which options were granted, the exercise price of the options and the end of exercise period of the options. - --------------------------------------------------------------------------------------------------------------- Total No. of shares Total No. of ADSs Date of Grant over which options over which options Exercise price of End of Exercise granted granted options period of Options - --------------------------------------------------------------------------------------------------------------- December 11, 2000 n/a 120,000 $25.00 12/10 - --------------------------------------------------------------------------------------------------------------- March 26, 2001 1,942,441 n/a (pound)2.56 3/11 - --------------------------------------------------------------------------------------------------------------- March 26, 2001 n/a 185,636 $18 3/16 3/11 - --------------------------------------------------------------------------------------------------------------- June 8, 2001 351,388 n/a (pound)2.56 6/11 - ------------------------ ---------------------- --------------------- ---------------------- ------------------ June 8, 2001 n/a 124,439 $18 3/16 6/11 - --------------------------------------------------------------------------------------------------------------- June 8, 2001 84,876 n/a (pound)2.275 6/11 - --------------------------------------------------------------------------------------------------------------- June 8, 2001 n/a 83,949 $16.20 6/11 - --------------------------------------------------------------------------------------------------------------- August 29, 2001 1,051,250 n/a (pound)0.475 8/11 - --------------------------------------------------------------------------------------------------------------- August 29, 2001 n/a 143,000 $3.29 8/11 - --------------------------------------------------------------------------------------------------------------- 53 - --------------------------------------------------------------------------------------------------------------- Total No. of shares Total No. of ADSs Date of Grant over which options over which options Exercise price of End of Exercise granted granted options period of Options - --------------------------------------------------------------------------------------------------------------- November 12, 2001 3,430,000 n/a (pound)0.335 11/11 - --------------------------------------------------------------------------------------------------------------- November 12, 2001 n/a 141,000 $2.30 11/11 - --------------------------------------------------------------------------------------------------------------- February 28, 2002 300,000 n/a (pound)0.2475 2/12 - --------------------------------------------------------------------------------------------------------------- February 28, 2002 n/a 1,000 $2.00 2/12 - --------------------------------------------------------------------------------------------------------------- March 28, 2002 88,052 n/a (pound)0.44 3/12 - --------------------------------------------------------------------------------------------------------------- May 30, 2002 136,280 n/a (pound)0.385 5/12 - --------------------------------------------------------------------------------------------------------------- May 30, 2002 n/a 200,000 $2.81 5/09 - --------------------------------------------------------------------------------------------------------------- August 29, 2002 500,000 n/a (pound)0.0675 8/12 - --------------------------------------------------------------------------------------------------------------- Lapsed Options (2,508,170) (375,809) n/a n/a - --------------------------------------------------------------------------------------------------------------- Total 5,376,117 623,215 n/a n/a - --------------------------------------------------------------------------------------------------------------- The Regus International Sharesave Plan (UK Part) This savings-related share option plan, which is operated and administered by our board of directors or a duly appointed committee, has been designed to be approved by the Inland Revenue under the Income and Corporation Taxes Act 1988. All UK employees who have one or more years of continuous service with us or any subsidiary nominated to join in our savings-related share option plan, are eligible to participate in any invitation. Our board of directors has the discretion to reduce or eliminate the period of qualifying service and/or to invite other of our employees to participate. Options entitle the holder to acquire our shares. Options may either be options to subscribe for new shares or options to purchase existing shares from an employee trust. No payment is required for the grant of an option. Options are personal to the participant and may not be transferred. Whenever invitations to participate in our savings-related share option plan are issued, each eligible employee may apply for an option, the total exercise price of which does not exceed the monthly contributions and bonus repayable under the Save-as-You-Earn (SAYE) contract to be entered into as a condition of the grant of the option. The aggregate maximum monthly contribution payable by an employee may not exceed such sum as may from time to time be permitted by the Income and Corporation Taxes Act 1988. The exercise price may not be less than 80% of the market value of a share, determined in accordance with the Taxation of Chargeable Gains Act 1992, for the dealing day selected by our board of directors in the period of 30 days immediately preceding the date of grant. In normal circumstances, an option may be exercised only during the period of six months starting on the bonus date. The bonus date is the date on which the bonus under the related SAYE contract is payable. This is the third or fifth anniversary of the starting date of the SAYE contract and will be determined at the time of grant. Early exercise is allowed in circumstances where a participant's employment terminates for a specified reason such as death, redundancy, disability or retirement. Except in such circumstances, options lapse when the employment ends. In all cases of early exercise, an option may be exercised only to the extent of the amounts then paid under the related SAYE contract and any interest or bonus payable thereon. As of December 31, 2002, an option over 518,051 shares had been granted under this plan, of which 368,113 have lapsed. 54 The Regus US Stock Purchase Plan Our US plan is operated and administered by our board of directors or a duly authorized committee. Participation in the US plan is limited to employees of our US subsidiaries who have been continuously employed for such period, not exceeding one year, as our board of directors may decide and who satisfy such other criteria as our board of directors may from time to time decide. Offers to participate in our US plan are issued to all eligible employees. Options entitles the holder to acquire our shares or ADSs. Options may either be options to subscribe for new shares or options to purchase existing shares from an employee trust. Options will be personal to the participant and may not be transferred. No payment is required for the grant of an option. Offers to participate in our US Plan may be issued from time to time at the discretion of our board of directors. Each employee who wishes to participate in an offering must agree to save over a two year period. Savings are made by way of payroll deduction. The minimum monthly contribution is 1% of the respective employee's salary and the maximum (including any contributions still being paid) is $400, or such higher amount as our board of directors may decide and which is the US dollar equivalent of the maximum contribution permitted at the time under a savings contract linked to an Inland Revenue approved savings-related share option scheme, which amount shall not exceed $25,000 per calendar year. Each option is over such number of shares as has an aggregate exercise price equal to the amount which the eligible employee agrees to save over the two year period to which, if our board of directors so decides, there may be added additional contributions to represent notional interest on the employee's savings. The exercise price may not be less than 85% of the market value of a share, determined in accordance with the Taxation of Chargeable Gains Act 1992, for the dealing day immediately preceding the date of grant. Subject to adjustment in the event of a variation of share capital, the maximum number of shares which may be made available for our US plan will be 10,000,000. Unless a participant chooses not to exercise his option prior to the end of the two-year savings period, it may be exercised in full on the expiry of the two-year savings period. Generally, options lapse when an employee ceases to be employed by us but special rules apply when the employment ends for specified reasons such as injury, redundancy and retirement. In these cases, the option may be exercised to the extent of the participant's accumulated savings and interest at the date of termination. As of December 31, 2002, an option over 23,786 ADSs had been granted under this plan, of which 23,156 have lapsed. The Regus International Sharesave Plan The terms of our international sharesave plan are similar in all material respects to the UK part of our sharesave plan. It is designed, however, for participants who are not subject to UK tax and does not include, therefore, those provisions which are necessary to obtain Inland Revenue approval of our sharesave plan. As of December 31, 2002, an option over 216,479 shares had been granted under this plan, of which 123,382 have lapsed. The Regus International Sharesave Plan (Irish Part) The terms of this plan are similar in all material respects to the UK part of our sharesave plan except that it has been designed to qualify for approval by the Irish tax authorities. No grant has been made under this plan. The Regus International Sharesave Plan (French Part) The terms of this plan are similar in all material respects to the UK part of our sharesave plan, except there will only be a five year option period and a longer period of 20 days to establish the exercise price. In addition, the option may normally only be exercised in respect of 20% of the shares originally comprised in it on the fifth anniversary of grant and on each of the following four anniversaries. The plan has been designed to qualify for approval by the French tax authorities. 55 As of December 31, 2002 an option over 59,042 shares had been granted under this plan, of which 12,442 have lapsed. The Regus All-Employee Share Ownership Plan The ownership plan, which has been designed to be approved by the Inland Revenue under the Finance Act 2000 is constituted by a trust deed. Save to the extent required by the terms of the trust deed, the ownership plan is administrated by our board of directors. On any occasion on which our board of directors decides to operate the ownership plan, it may be operated on one or more of the bases allowed by the legislation. These are as follows: (i) as a free plan; (ii) as a partnership plan; and (iii) as a matching plan. Under the free plan, the employing companies will provide the trustees with funds to enable them to subscribe for and/or purchase shares which will be allocated to the eligible employees. The maximum individual allocation of shares under the free plan in any tax year will be (pound)3,000. Any allocation of shares under the free plan must be made on similar terms but can be linked to such individual, team, divisional or corporate performance as our board of directors may decide. The performance targets set for each unit must be broadly comparable and must not contain any features which have the effect of concentrating the awards on directors or higher-paid employees. Shares under the free plan must be held by the trustees for a minimum period of three years or for such longer period not exceeding five years as our board of directors may decide. If a participant ceases to be employed by us before the end of this period, his shares under the free plan must be withdrawn from the trust. If the participant ceases to be employed within the minimum three year period, or within such shorter period as our board of directors may decide, otherwise than in specified circumstances such as redundancy or disability, the free plan may provide that the shares under the free plan will be forfeited. Under the partnership plan, an eligible employee may enter into an agreement with us to allocate up to (pound)1,500 of his pre-tax salary each year to subscribe for and/or purchase shares. The agreement may provide for these partnership shares to be bought within 30 days of the day on which the deduction is made. Alternatively, the agreement may provide for the deductions to be accumulated for a period, not exceeding 12 months, and for the shares to be bought within 30 days of the end of that period. A participant may withdraw his shares under this plan at any time. If our board of directors decides to operate the partnership plan in any period, it may also decide to operate the matching plan in the same period. Under the matching plan, the employing companies will provide the trustees with funds to enable them to subscribe for and/or purchase shares which will then be allocated to the eligible employees up to a maximum ratio of two matching shares for every partnership share. Participation in the matching plan must be open to all eligible employees on the same basis. Matching shares must be held by the trustees for a minimum period of three years or for such longer period not exceeding five years as our board of directors may decide. If a participant ceases to be employed by us before the end of this period, his matching shares must be withdrawn from the trust. If the participant ceases to be employed within the minimum three year period, or within such shorter period as our board of directors may decide, other than for a specified reason such as redundancy or disability or withdraws his partnership shares from the trust before the end of the minimum three year period, the matching plan may provide that his matching shares will be forfeited. All of our UK resident employees who have not less than one year's continuous service, or such shorter period as our board of directors may decide, must be eligible to participate in the plan. Other employees may be eligible to participate in the plan at our board of directors' discretion. The subscription price of any shares issued for the purposes of the plan will be determined by our board of directors. Except as required by legislation, it may not be less than an amount equal to the market value of a share, 56 determined in accordance with the Taxation of Chargeable Gains Act 1992, for the dealing day immediately preceding the date of subscription. The ownership plan may provide that any dividends paid on the free, partnership or matching shares will either be paid to the participants or re-invested in the purchase of additional shares to be held in the ownership plan for a period of three years. The ownership plan may provide that the voting rights attributable to the shares of a participant may not be exercised while the shares are held in the trust. Alternatively, the participant may be allowed to direct the trustees on how to exercise those voting rights. The trustees will not, however, exercise the voting rights attributable to the shares held in the trust except in accordance with the participant's instructions. In the event of a general offer being made to the shareholders or a rights or capitalization issue, participants will be able to direct the trustees how to act on their behalf. No grant has been made under this plan. The Regus International All-Employee Share Ownership Plan The terms of this plan are similar in all material respects to the ownership plan. It is designed, however, for participants who are not subject to UK tax and does not include those provisions which are necessary to obtain Inland Revenue approval of the ownership plan. No grant has been made under this plan. Provisions Common to All Plans Except as mentioned below, the following provisions are common to each of the plans. Plan Limit On any date, the aggregate nominal amount of new shares which may be allocated pursuant to a plan may not, when added to the nominal amount of new shares allocated in the previous 10 years under all of our employee share schemes but after the date of listing, exceed 10% of our equity share capital. For these purposes, shares are allocated under option plans when the options are granted and under other schemes when the shares are issued. Options which lapse, by reason of non-exercise or otherwise, cease to count. No account is taken of shares which are acquired by purchase rather than by subscription except where such shares were first issued to an employee trust for the purpose of satisfying a participant's rights. No account is taken of shares which an employee purchases using his own funds except on the exercise of an option under an option plan. Change of Control Subject as set out in the following paragraphs, the exercise of options/awards under the plans will be permitted in the event of a change of control, a reorganization, an amalgamation or a voluntary winding up of Regus plc. Unless the remuneration committee decides otherwise, options under our team member share plan and our global share option plan may be exercised even if the performance targets have not been met. In the event of a change of control of Regus plc, participants may surrender their options in return for substitute options over shares in the acquiring company. If control is obtained by or from a person who, together with persons connected or associated with him, holds 50% or more of our shares on the offering date, the exercise of options/awards will not be allowed except in the case of the Irish Plan. In these circumstances, exercise will only be permitted if either that person becomes bound or entitled to exercise rights of compulsory acquisition under sections 429-430F of the Companies Act or our shares will cease to be traded on a recognized stock exchange. If the change of control forms part of a transaction as a result of which more than 50% of the shareholders in the acquiring company will be the same as our shareholders and the participants are offered compensation, whether in the form of options over shares in the acquiring company or otherwise, which our board of directors or, as the case may be, remuneration committee considers to be fair and reasonable, our board of directors or remuneration 57 committee may decide that options/awards (other than those granted under the Irish Plan) which are not otherwise exercisable apart from the change of control may not be exercised. Listing Application will be made to the Financial Services Authority for admission to the Official List of new shares issued under the plans and to the London Stock Exchange for shares to be admitted to trading. New shares issued under the plans will rank equally in all respects with existing shares except for rights attaching to shares by reference to a record date prior to the date of allotment. Variation of Capital In the event of a variation in our share capital or in such other circumstances as our board of directors considers appropriate, our board of directors may adjust options/awards in such manner as it determines to be appropriate. Benefits Non-Pensionable Benefits under the plans will not form part of a participant's remuneration. Amendments and Termination Our board of directors or, as the case may be, our remuneration committee may make such amendments to the plans either as are necessary or desirable to obtain or retain the approval, where applicable, of the relevant tax authorities or to take account of changes to applicable legislation. Our board of directors or the remuneration committee may also make such amendments to the plans and to any option/award as may be necessary or desirable to obtain or maintain favorable tax, exchange control or regulatory treatment for participants or for any company in our group of companies. Except as described above or for amendments designed to ease the administration of the plans or for amendments to our team member share plan or our bonus plan, no amendment which is to the advantage of employees or participants may be made to those provisions dealing with eligibility, individual or plan limits, the terms of options/awards or the adjustment of options/awards without the prior approval of our shareholders at a general meeting. Key Employee Retention and Severance Plans In an effort to retain its key employees ("Key Employees") through the Chapter 11 Cases, Regus Business Center Corp. sought and received the approval of the Bankruptcy Court (i) to implement a retention plan (the "Retention Plan") and severance plan ("Severance Plan") for the Key Employees and (ii) to establish a general bonus pool of $100,000 for discretionary bonuses to be paid to individual employees during the pendency of the Chapter 11 Cases. The Retention Plan and Severance Plan are designed to minimize employee turnover by providing incentives for Key Employees to remain in the Debtors' employ and to work towards a successful reorganization. The Key Employees are individuals who each possess unique knowledge, skills, and experience as well as customer relationships which are vital to the Debtors' businesses. Increased responsibilities, general uncertainty and other burdens occasioned by the Debtors' status as debtors-in-possession may otherwise lead such employees to resign in the near future and pursue alternative employment, despite the Debtors' need for their continued services. Thus, in order to retain the Key Employees, we determined to provide a financial incentive for continued employment and assure our employees that they will be rewarded for dedicated service towards the Debtors' reorganization effort, and, in the unlikely event that the reorganization effort is not successful, that they will receive commercially reasonable compensation for their efforts. The retention plans authorized by the Bankruptcy Court provide for three categories of Key Employees: (1) Corporate Executives, (2) Sales Executives and (3) Centre Management Employees. The Corporate Executives consist of Regus Business Centre Corp.'s four most senior U.S. executives: John Mylnski, Brian Horn, John Arenas and Robert Gaudreau (the "Tier One Executives"), as well as five Area Operations Directors, the Information Technology Director for the United States, the Controller for the United States, the Director of Human Resources, the Director of Marketing, the Director of Systems and the United States' Chief Financial Analyst (the "Tier Two Employees)." The Sales Executives consist of seven regional sales 58 directors and the Centre Management Employees are those employees occupying management positions in various business centers. Pursuant to the Severance Plan, Regus Business Centre Corp. divided the Centre Management Employees into two basic groups: those employees managing core business centers whose leases will be assumed (the "Assumed Employees"), and those employees working in business centers whose leases will be rejected (the "Rejected Employees"). The Assumed Employees will be paid their existing salary and one-half of their bonus compensation under the Debtors' current compensation scheme. Upon the closure of a center, those Rejected Employees whose employment is terminated will be paid actual base salary and a payment of two months of severance compensation for the first year of service and one month per year thereafter, with a minimum of three months of payments and a maximum of six months of payments. Pursuant to the Retention Plan, Regus Business Centre Corp. will pay guaranteed bonuses to each of the Corporate Executives and the Sales Executives. In addition, the Corporate Executives and the Sales Executives are eligible to receive performance-based bonuses subject to the achievement of certain performance targets. As part of the Severance Plan, if their employment is terminated other than for just cause, Regus Business Centre Corp. will pay to the Tier One Executives an amount equal to one year base salary, plus all deferred and/or unpaid benefits under the Retention Plan. The Severance Plan for the Tier Two Employees and the Sales Executives consists of six months of base salary with mitigation. Any payments made pursuant to the Retention Plan will be made in lieu of, and as a replacement for, any other payment of bonus compensation for the year 2003 with respect to any Debtor's obligations under any employment contracts. 59 ITEM 7. MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS MAJOR SHAREHOLDERS The table below sets forth information regarding the beneficial ownership of our shares on a fully-diluted basis as of June 21, 2003 (except for lapsed options which are at March 31, 2003), the most recent practicable date prior to the date of this annual report. Percentage of beneficial ownership is based on 584,934,157 shares outstanding. Beneficial ownership is determined in accordance with the rules of the US Securities and Exchange Commission and includes voting or investment power with respect to the securities. The number of our shares held in the US amounts to 5% of our total outstanding share capital. There are two holders of record of our shares in the US. The address for each listed director or officer is c/o Regus plc, 3000 Hillswood Drive, Chertsey KT16 0RS, England. We believe that the persons named in the table have sole voting and investment power with respect to all shares shown as beneficially owned by them. The shareholders listed below have the same voting rights as our other shareholders. Save as disclosed below, as of July 7, 2003 which is the most recent practicable date prior to the date of this annual report, we are not aware of: o any arrangements that might lead to a change in control of our business, o any person who is interested in 3% or more of our capital or o any person other than Maxon Investments BV who can, will or could directly or indirectly, jointly or severally, exercise control over us. Name of Beneficial Owner Number Percentage - --------------------------------- ----------- ----------- Paramount Nominees Limited (1) 365,329,286 62.5% HSBC Trustee (Jersey) Limited (2) 23,140,000 3.9% Cantor Fitzgerald Europe (3) 107,731,000 18.4% GNI Limited 33,472,556 5.7% (1) The beneficiary is Maxon Investments BV. Mark Dixon owns 100% interest in Maxon. (2) The beneficiary of half of this holding is Rudolf Lobo, and half is for Robert Gaudreau. (3) These shares are held as part of a contract for difference with Indigo Capital, LLC There are no ongoing contractual or other arrangements between any of our shareholders, including Maxon Investments BV, and us or our management other than those described under "--Related Party Transactions" and the service agreement of Mark Dixon described under "Item 6. Directors, Senior Management and Employees--Board Practices--Directors' Service Agreements" and the loan agreement pursuant to which Maxon Investments BV has lent Rudolf Lobo $500,000 at a rate of interest on the amount outstanding at the standard variable mortgage rate of the UK's Nationwide Building Society plus a margin of 0.75%, such amount being repayable on 6th April, 2004, and none of our shareholders have any special rights to appoint a member to our board. Maxon Investments BV has confirmed to us that it will not act in a manner which it knows would prevent us from carrying on our business independently of Maxon Investments BV. In addition, provisions in our Articles of Association and the relevant provisions of the Listing Rules regulate Maxon Investment BV's relationship with us. By virtue of these factors, our directors believe that we are capable of carrying on our business independently of Maxon Investments BV and that all transactions and relationships between us and Maxon Investments BV are, and will be, at arms' length and on a normal commercial basis. RELATED PARTY TRANSACTIONS Option Agreements with Executive Officers Rudolf Lobo, one of our directors and executive officers, has an interest in 11,570,000 of our existing shares in respect of which options were granted by Maxon Investments BV pursuant to an agreement dated September 17, 1999, recording the terms of an agreement entered into on November 11, 1992 between Mr. Lobo and Maxon Investments BV. The agreement was amended on June 30, 2000. Each interest represents 1.9% of our issued share capital on a fully diluted basis as at May 31, 2003. These shares are currently held by HSBC Trustees (Jersey) 60 Limited and will not be capable of exercise before December 31, 2003, other than in defined circumstances, which include the discretion of Maxon Investments BV. The shares subject to the options are transferable to Mr. Lobo upon payment to Maxon Investments BV of an exercise price of (pound)45,000 by Mr. Lobo which is equivalent to the market value of the relevant shares at the time the parties entered into the option arrangements. ITEM 8. FINANCIAL INFORMATION CONSOLIDATED STATEMENTS AND OTHER FINANCIAL INFORMATION Consolidated financial statements are set forth under "Item 18. Financial Statements." LEGAL PROCEEDINGS As a result of the Chapter 11 Cases, we are involved or are likely to be involved in legal proceedings within the Chapter 11 Cases with respect to disputes with our creditors. We do not believe that any of the litigation currently in progress in the Chapter 11 Cases is material and refer the reader generally to "Item 3. Key Information in Bankruptcy Filing" with respect to the description of the Chapter 11 proceedings. Additionally, we are involved from time to time in various other legal proceedings incidental to the ordinary course of our business. We are not and have not been involved in any significant legal or arbitration proceedings and, as far as our directors are aware, no such proceedings are pending or threatened by or against us which may have, or have had within the previous 12 months, a material effect of our financial position and results of operations. SIGNIFICANT CHANGES The filing of the Chapter 11 Cases, as more fully described in "Item 3. Key Information - Bankruptcy Filing" and "Item 3. Key Information - Risk Factors", represents - significant and material change since the date of the annual financial statements. 61 ITEM 9. LISTING DETAILS The information in this section has been extracted from publicly available documents from various sources, including officially prepared materials from the London Stock Exchange and the Nasdaq National Market and has not been prepared or independently verified by us. This is the latest available information to our knowledge. MARKET PRICE INFORMATION Shares Our outstanding shares are listed and traded on the London Stock Exchange. The shares were first listed on the London Stock Exchange in October 2000. The prices for shares as quoted in the official list of the London Stock Exchange are in pounds. The following table shows: o the reported high and low closing prices quoted in pounds for the shares on the London Stock Exchange; and o the reported high and low closing prices for the shares, translated into US dollars, based on the noon buying rate on the last business day of each period presented. Price Per Share Price per Share ------------------------ --------------------- High Low High Low ----------- ----------- --------- ---------- Annual prices: 2000 (pound)3.76 (pound)2.60 $5.62 $3.89 2001 (pound)3.92 (pound)0.12 $5.70 $0.17 2002 (pound)0.58 (pound)0.03 $0.83 $0.05 Quarterly prices: 2001: First Quarter (pound)3.92 (pound)2.50 $5.56 $3.55 Second Quarter (pound)3.14 (pound)1.45 $4.42 $2.04 Third Quarter (pound)1.62 (pound)0.21 $2.37 $0.31 Fourth Quarter (pound)0.62 (pound)0.12 $0.90 $0.17 2002: First Quarter (pound)0.52 (pound)0.26 $0.73 $0.37 Second Quarter (pound)0.58 (pound)0.29 $0.83 $0.45 Third Quarter (pound)0.29 (pound)0.03 $0.45 $0.05 Fourth Quarter (pound)0.17 (pound)0.06 $0.26 $0.09 2003: First Quarter (pound)0.25 (pound)0.10 $0.41 $0.17 Second Quarter (through June 21, 2003) (pound)0.46 (pound)0.16 $0.75 $0.26 Monthly prices: December 2002 (pound)0.16 (pound)0.08 $0.25 $0.12 January 2003 (pound)0.25 (pound)0.10 $0.41 $0.17 February 2003 (pound)0.20 (pound)0.16 $0.31 $0.26 March 2003 (pound)0.18 (pound)0.16 $0.28 $0.25 April 2003 (pound)0.29 (pound)0.16 $0.47 $0.26 May 2003 (pound)0.36 (pound)0.25 $0.59 $0.40 June 2003 (through June 21, 2003) (pound)0.46 (pound)0.32 $0.75 $0.54 On Friday May 30, 2003, the closing price of shares on the London Stock Exchange was (pound)0.36 equivalent to $0.589 per share translated at the noon buying rate of (pound)0.611 per $1.00 on May 30, 2003. ADSs Our ADSs, each representing five shares, were originally issued in October 2000 in a public offering and traded on the Nasdaq National Market. On November 7, 2002, we voluntarily delisted our ADSs from the Nasdaq National Market and our ADSs are currently being quoted on the over-the-counter market in the United States. We expect to terminate our ADS program in the United States by the end of August 2003. The following table sets forth, for the periods indicated, the reported high and low closing prices on the Nasdaq National Market for the outstanding ADSs until our delisting on November 7, 2002 and on the over-the-counter market thereafter. 62 Price per ADS ------------------------------- High Low --------- --------- Annual prices: 2000 $28.25 $19.94 2001 $28.13 $1.10 2002 $3.93 $0.30 Quarterly prices: 2001: First Quarter $28.13 $19.94 Second Quarter $21.75 $9.95 Third Quarter $10.75 $1.80 Fourth Quarter $4.35 $1.10 2002: First Quarter $3.50 $1.65 Second Quarter $3.93 $2.00 Third Quarter $1.95 $0.30 Fourth Quarter $1.25 $0.30 2003: First Quarter $1.85 $1.00 Second Quarter (through June 21, 2003) $3.55 $1.15 Monthly prices: December 2002 $1.08 $0.50 January 2003 $1.85 $1.15 February 2003 $1.70 $1.30 March 2003 $1.33 $1.10 April 2003 $1.64 $1.20 May 2003 $2.80 $1.90 June 2003 (through June 21, 2003) $3.55 $3.07 MARKETS The ordinary shares have been approved for listing on the London Stock Exchange under the symbol "RGU" and the ADSs are currently being quoted on the over-the-counter market in the United States under the new symbol "REGSY". 63 ITEM 10. ADDITIONAL INFORMATION MEMORANDUM AND ARTICLES OF ASSOCIATION We incorporate by reference the information disclosed under "Description of Share Capital" in our Registration Statement on Form F-1 (File No. 333-12504). MATERIAL CONTRACTS None. TAXATION The following is a discussion of the material UK and US federal income tax consequences of the acquisition, ownership and disposition of shares and ADSs by US Holders (as defined below). It is based, in part on the US/UK income tax treaty currently in force. On July 24, 2001, the US and UK signed a new income tax treaty (the "New Treaty") which, when it becomes effective upon ratification, might alter the rules described in this discussion. UK Tax Considerations This discussion describes the material UK taxation ownership and disposition of shares and ADSs by US holders (as defined below). Although it is not entirely free from doubt, in practice, holders of ADSs should be treated as holding the beneficial interest in shares represented by the relevant ADSs for the purposes of UK tax and for the purpose of the US/UK income tax treaty with respect to income and gains (the "Treaty"). The discussion is intended as a general guide only and is based on current UK legislation and Inland Revenue practice as at the date of this document. These comments do not deal with the position of classes of shareholders subject to special rules, such as dealers in securities. For the purposes of this summary, an "Eligible US Shareholder" means a US holder (as defined in "--United States Federal Income Tax Considerations") that is a beneficial owner of a cash dividend and: o is an individual or a corporation resident in the US for the purposes of the Treaty and, in the case of a corporation, is not also resident in the UK for UK tax purposes; o is not a corporation which, alone or together with one or more associated corporations, controls, directly or indirectly, 10% or more of our voting stock; o holds shares or ADSs or shares in a manner which is not effectively connected with a permanent establishment in the UK through which that US Holder carries on business or with a fixed base in the UK from which that US Holder performs independent personal services; and o is not otherwise ineligible for benefits under the Treaty in connection with the ADSs or shares. United Kingdom Taxation of Dividends Under current UK legislation, we are not required to withhold any amounts in respect of tax from our dividend payments. Eligible US Shareholders An Eligible US Shareholder is entitled, in principle, to receive a payment from the UK Inland Revenue in respect of a dividend from us in an amount equal to the tax credit (the "Tax Credit Amount") to which a UK resident individual is generally entitled in respect of the dividend generally equal to one-ninth of the dividend received. However, that entitlement is subject to a deduction of tax withheld under the Treaty (the "UK Withholding Tax"). In this case, the amount of such deduction will equal the Tax Credit Amount, i.e., one-ninth of the dividend; therefore, an Eligible US Shareholder will not be able to claim any payment from the UK Inland Revenue in respect of a dividend from us. US Holders should be aware, however, that under the New Treaty, US Holders (including Eligible US Shareholders) will not be entitled to any payment with respect to the Tax Credit Amount. 64 United Kingdom Taxation on Chargeable Gains Shareholders who are neither resident nor ordinarily resident for tax purposes in the UK and Eligible US Shareholders will not be liable to UK tax on chargeable gains realized on the disposal of their shares or ADSs (as the case may be) unless the shareholder or Eligible US Shareholder carries on a trade, profession or vocation in the UK through a branch or agency and has used, held or acquired the shares or ADSs (as the case may be) for the purposes of such trade, profession or vocation or such branch or agency. Stamp Duty and Stamp Duty Reserve Tax Subject to some exceptions, a conveyance or transfer on sale of shares other than to a depositary or clearance service or its nominee or agent may attract ad valorem UK stamp duty on the instrument of transfer at the rate of 0.5% of the amount or value of the consideration for the transfer, rounded up if necessary to the nearest multiple of (pound)5. An unconditional agreement to transfer shares other than to a depositary or clearance service or its nominee or agent will generally give rise to stamp duty reserve tax at the rate of 0.5% of the amount or value of the consideration for the transfer. However, if within six years of the date of the agreement, or, if the agreement was conditional, the date the agreement became unconditional, an instrument of transfer is executed pursuant to the agreement and stamp duty is paid on that instrument, then the charge to stamp duty reserve tax will be cancelled or, where the stamp duty reserve tax charge has been paid, the stamp duty reserve tax will, provided that a claim for repayment is made, be repaid. A charge to stamp duty or stamp duty reserve tax may arise on the issue or transfer of shares to an issuer of depositary receipts, to its nominee or agent or to particular persons providing a clearance service, their nominees or their agents. The rate of stamp duty or stamp duty reserve tax will generally be 1.5% of either (a) in the case of an issue of shares, the issue price of the shares concerned, or (b) in the case of a transfer of shares, the value of the consideration or, in some circumstances, the value of the shares concerned. In the case of stamp duty, the amount will be rounded up if necessary to the nearest multiple of (pound)5. No stamp duty reserve tax will be payable on an agreement to transfer an ADR and provided that the ADR (and any instrument or written agreement of transfer) is executed and retained at all times outside the UK it should not in practice be necessary to pay stamp duty in respect of such transfer. On a transfer of shares from the custodian of a depositary to a holder of an ADS upon cancellation of the ADS where there is no transfer of beneficial ownership, a fixed stamp duty of (pound)5 per instrument of transfer will be payable by such holder. Paperless transfers of shares within CREST are generally liable to stamp duty reserve tax, rather than stamp duty. CREST is obliged to collect stamp duty reserve tax on relevant transactions settled within the system. Deposits of shares into CREST generally will not be subject to stamp duty or, unless the transfer into CREST itself is for consideration, to stamp duty reserve tax. Stamp duty reserve tax is generally the liability of the purchaser and stamp duty is normally paid by the purchaser. Special rules apply to market intermediaries and to some sale and repurchase and stock borrowing arrangements. Agreements to transfer shares to charities will not give rise to stamp duty or stamp duty reserve tax. If you are in any doubt as to your tax position or if you require more detailed information than that outlined above you should consult an appropriate professional adviser immediately. United States Federal Income Tax Considerations This discussion describes the material US federal income tax consequences of the acquisition, ownership and disposition of shares and ADSs in the year 2002. This discussion of US federal income tax consequences applies to you only if you are a US holder. For purposes of this discussion, you are a "US holder" if you are a beneficial owner of shares or ADSs and you are, for US federal income tax purposes: o an individual citizen or resident of the US; o a corporation, or an entity treated as a corporation, organized under the laws of the US or any state thereof or the District of Columbia; or 65 o otherwise subject to US federal income tax on a net income basis in respect of the shares or ADSs. This discussion applies only to holders who will hold shares or ADSs as capital assets. This discussion is based: o upon current US law, US Internal Revenue Service practice, US judicial decisions, administrative pronouncements and US Treasury Regulations, changes to any of which after the date hereof could apply on a retroactive basis and affect the tax consequences described herein; and o in part upon representations of the Depositary and assumes that each obligation provided for in or otherwise contemplated by the Deposit Agreement and any related agreement will be performed in accordance with its respective terms. The following discussion does not address all of the tax consequences that may be relevant to you in light of your particular situation. For example, this discussion does not address the treatment of insurance companies, regulated investment companies, tax-exempt organizations, financial institutions, holders subject to the alternative minimum tax, securities broker-dealers, persons holding through foreign partnerships or other pass-through entities, holders who hold shares or ADSs as part of hedging or conversion transactions or holders who own directly, indirectly or by attribution 10% or more of the voting power of Regus and holders whose functional currency for US tax purposes is not the US dollar. You should consult your own tax advisers as to the particular tax consequences to you under US federal, state and local and other laws, of the acquisition, ownership and disposition of shares or ADSs. Holders of ADSs will be treated as owners of the underlying shares attributable thereto. Taxation of Sales or other Dispositions If you sell or otherwise dispose of your shares or ADSs, you will recognize capital gain or loss for US federal income tax purposes in the same manner as on the sale or disposition of any other shares held by you as capital assets. As a result, you will generally recognize capital gain or loss for US federal income tax purposes equal to the difference between the amount realized and your adjusted basis in the shares or ADSs. This capital gain or loss will be long-term capital gain on loss if your holding period in the shares or ADSs exceeds one year. Any gain or loss will generally be US source. We believe that we will not be considered a "passive foreign investment company" for US federal income tax purposes. However, since our status as a passive foreign investment company depends on the composition of our income and assets and the market value of our assets from time to time, there can be no assurance that we will not be considered a possible foreign investment company in any taxable year. If we were treated as a passive foreign investment company in any taxable year during which you held shares or ADSs you may be subject to certain adverse consequences, including the imposition of tax at higher rates than would otherwise apply to income derived from the shares or ADSs as well as additional tax form filing requirements. DOCUMENTS ON DISPLAY The documents concerning us which are referred to herein may be inspected at the Securities and Exchange Commission. You may read and copy any document filed or furnished by us at the SEC's public reference rooms in Washington D.C., New York and Chicago, Illinois. Please call the SEC at 1-800-SEC-0330 for further information on the reference rooms. 66 ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Our treasury policy seeks to ensure that adequate financial resources are available for the development and growth of its operations while managing its currency, interest rate and counter-party risks. Our treasury strategy and policy is developed centrally with subsidiary companies operating within a framework of controls approved by the Board. We do not engage in speculative transactions. Our policy on the major areas of treasury activity is set out below. Currency translation risk The results of our foreign subsidiaries are translated into Sterling at the average exchange rates for the period concerned. The balance sheets of foreign subsidiaries are translated into Sterling at the closing exchange rates. Any gains and losses resulting from the translation are recorded in reserves where they are matched with the gains and losses on borrowings, foreign exchange contracts, currency swaps or currency options, used to hedge the net assets of subsidiaries. Our treasury makes proposals to a committee of the Board each quarter on hedging its foreign assets in this way. Quantitative information on fair value of instruments is given in note 21 in the accounts in this annual report. Currency transaction exposure risk Currency transaction exposure arises where sales and purchases are transacted by a business unit in a currency other than its own functional currency. The majority of the Group's businesses, however, sell to clients and pay suppliers in their local markets in their own functional currencies and therefore have limited transaction exposure. Where this is not the case, it is our policy to cover material transactions as soon as they are committed and to use forward and/or option currency contracts to do so. Quantitative information on currency exposure is given in note 21 in the accounts in this annual report. Funding and deposits Outstanding borrowings comprise office equipment financed through finance and operating leases and specific loans from certain property owners advanced on commercial terms. Wherever possible borrowings are matched to the local currency of the borrower or, in the case of lease finance, to the life of the asset financed. Surplus funds are deposited in investment grade instruments that carry low credit risk and which are readily realisable in major currencies. Counter-party risk We actively manage our relationships with a panel of high-quality financial institutions. Cash assets, borrowings and other financial instruments are distributed against predetermined limits approved by the Board to control exposure to any particular institution. Interest rate risk Our current policy is normally to borrow or invest surplus funds on a floating rate basis. Group Treasury is, however, currently undertaking a review of policy in light of our continued holding of surplus cash. This review will consider the appropriateness of fixing interest rates using forward rate or interest rate swap agreements. Quantitative information for interest rate risk is given in note 21 of "Item 18 - Financial statements". 67 ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES Not applicable. PART II ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES Not applicable. ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDER AND USE OF PROCEEDS Not applicable. However, please see "Item 3. Key Information - Bankruptcy Filing" and "Item 3. Key Information - Risk Factors" concerning possible modifications to the rights of security holders that could result from the US bankruptcy process. ITEM 15. CONTROLS AND PROCEDURES The Group's Chief Executive and its Financial Director, after evaluating the effectiveness of the Group's disclosure controls and procedures (as defined in the Exchange Rules Act 13a-14(c) and 15d-14(c)) within 90 days of the date of this annual report on Form 20-F (the "Annual Report"), have concluded that, as of such date, the Group's disclosure controls and procedures were effective to ensure that material information relating to the Group was made known to them by others within the Company, particularly during the period in which the Annual Report was being prepared. As discussed in "Item 6. Directors, senior management and employees" certain key mechanisms available to the Board in the conduct of its review of internal control did not function throughout the year. For example, the self assessment system was only effective from the third quarter of 2001 through mid 2002. However, this did not impact on the Group's disclosure and control procedures. There were no significant changes in the Company's internal controls or in other factors that could significantly affect these controls subsequent to the date of the Company's Chief Executive officer and its Finance Director completed their evaluation, nor were there any significant deficiencies or material weaknesses in the Company's internal controls requiring corrective actions. 68 PART III ITEM 18. FINANCIAL STATEMENTS INDEX TO THE FINANCIAL STATEMENTS Signatures....................................................................71 Independent Auditor's report..................................................73 Consolidated profit and loss accounts.........................................74 Consolidated balance sheets...................................................75 Consolidated cash flow statements.............................................76 Consolidated statements of total recognised gains or losses...................77 Reconciliation of movements in Group shareholder's (deficit)/funds............77 Accounting policies...........................................................78 Notes to the consolidated financial statements................................84 1. Segmental reporting............................................84 2. Loss on ordinary activities before tax.........................85 3(a). Exceptional Items............................................85 3(b). Profit on sale of Group undertakings.........................85 4. Profit and loss account of holding company.....................85 5. Employees and directors........................................86 6. Net interest payable and other similar charges.................86 7. Taxation.......................................................87 8. Loss per share.................................................88 9. Goodwill.......................................................89 10. Tangible fixed assets.........................................90 11. Investments...................................................91 12. Debtors.......................................................92 13. Creditors - amount falling due within one year................92 14. Creditors - amount falling due after one year ................93 15. Maturity of debt..............................................93 16. Provisions for liabilities and charges........................94 17. Called up share capital.......................................94 18. Share premium account.........................................95 19. Reserves......................................................95 20. Cash flow statement...........................................95 21. Financial Instruments.........................................97 22. Employee share ownership plan................................100 23. Capital commitments..........................................101 24. Operating lease commitments..................................101 25. Contingent liabilities.......................................102 26. Related party transactions...................................102 27. Post balance sheet events....................................102 28. Ultimate parent company and controlling party................102 29. Summary of differences between UK and US GAAP financial statements.................................................103 30. Additional US GAAP disclosures...............................106 31. Principal group companies....................................112 69 CERTIFICATE PROVIDED IN ACCORDANCE WITH SECTION 302 OF THE SARBANES-OXLEY ACT I, Mark Dixon, certify that: 1. I have reviewed this annual report on Form 20-F of Regus plc; 2. Based on my knowledge, this annual report does not contain any untrue statement of material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-15) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c) presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this annual report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Dated July 14, 2003 By: /s/ Mark Dixon Chief Executive Officer 70 CERTIFICATE PROVIDED IN ACCORDANCE WITH SECTION 302 OF THE SARBANES-OXLEY ACT I, Stephen Stamp, certify that: 1 I have reviewed this annual report on Form 20-F of Regus plc; 2. Based on my knowledge, this annual report does not contain any untrue statement of material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4 The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-15) for the registrant and have: a. designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b. evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c. presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5 The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent function): a. all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b. any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6 The registrant's other certifying officers and I have indicated in this annual report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Dated July 14, 2003 By: /s/ Stephen Stamp Group Finance Director 71 Independent Auditors' Report To the Shareholders and the Board of Directors of REGUS PLC. We have audited the accompanying consolidated balance sheets of REGUS PLC and its subsidiaries (together, the Group), as of 31 December 2002 and 2001 and the related consolidated profit and loss account, statements of cash flows and total recognized gains and losses and reconciliation of movements in group shareholders' (deficit)/funds for each of the years in the three-year period ended 31 December 2002. These consolidated financial statements are the responsibility of the Group's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. These standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatements. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Group as of 31 December 2002 and 2001 and the results of their operations and their cash flows for each of the years in the three-year period ended 31 December 2002 in conformity with generally accepted accounting principles in the United Kingdom The accompanying financial statements have been prepared assuming the Group will continue as a going concern. As discussed in item 3 of the accounting policies note to the consolidated financial statements, the Group has experienced financial difficulties, including recurring losses, net current liabilities, deficit equity, certain significant cash flow negative businesses and the filing for relief under Chapter 11 of the US Bankruptcy Code by the Group's US businesses, that raise substantial doubt about the Group's ability to continue as a going concern in its present form. Future funding of the Group is dependent upon: o A Plan of Reorganisation acceptable to Regus being approved by US creditors and the US courts. A Plan of Reorganisation acceptable to Regus is one which will enable Regus US to achieve net cash generation within a reasonably short timeframe and will result in a payment profile of claims which can be met out of future cashflows of the group; o Regus' German business also being successfully restructured so as to achieve cash break-even within a reasonably short timeframe; and o There being no significant deterioration in current trading. The consolidated financial statements do not include any adjustments that might result from the outcome of these uncertainties. Accounting principles generally accepted in the United Kingdom vary in certain significant respects from accounting principles generally accepted in the United States of America. Application of accounting principles generally accepted in the United States of America would have affected results of operations for each of the years in the three-year period ended 31 December 2002 and shareholders' funds as of 31 December 2002 and 2001, to the extent summarized in Note 29 to the consolidated financial statements. By: /s/ KPMG Audit plc ....................................................... London England June 4, 2003 72 Regus plc Consolidated profit & loss account 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 Note (pound) '000 (pound) '000 (pound) '000 Turnover (including share of joint ventures) 1 445,407 524,622 429,200 Less: Share of turnover of joint ventures 1 (9,803) (11,989) (8,075) ------------------ ----------------- ----------------- Group turnover 435,604 512,633 421,125 ------------------ ----------------- ----------------- Cost of sales (center costs) before exceptional items (413,339) (434,787) (320,832) Exceptional cost of sales 3 (56,972) (37,955) - ------------------ ----------------- ----------------- Cost of sales (center costs) after exceptional items (470,311) (472,742) (320,832) ------------------ ----------------- ----------------- Gross (loss)/profit (center contribution) 1 (34,707) 39,891 100,293 ------------------ ----------------- ----------------- Administration expenses before exceptional items (61,076) (91,255) (86,859) Exceptional administration expenses 3 (35,096) (52,591) (9,501) ------------------ ----------------- ----------------- Administration expenses after exceptional items (96,172) (143,846) (96,360) ------------------ ----------------- ----------------- Group operating (loss)/profit (130,879) (103,955) 3,933 Share of operating loss in joint ventures 1 (5,497) (5,572) (1,027) ------------------ ----------------- ----------------- Total operating (loss)/profit: Group and share of joint (136,376) (109,527) 2,906 ventures Profit on sale of group undertakings 22,716 - - ------------------ ----------------- ----------------- (Loss)/profit on ordinary activities before interest (113,660) (109,527) 2,906 Net interest payable and other similar charges 6 (5,404) (554) (6,763) ------------------ ----------------- ----------------- Loss on ordinary activities before tax 2 (119,064) (110,081) (3,857) Tax on loss on ordinary activities 7 (5,480) (10,090) (9,926) ------------------ ----------------- ----------------- Loss on ordinary activities after tax (124,544) (120,171) (13,783) Equity minority interests 1,145 1,933 253 ------------------ ----------------- ----------------- Retained loss for the financial year 19 (123,399) (118,238) (13,530) ================== ================= ================= Loss per ordinary share: 8 Basic and diluted (p) (21.9) (21.0) (2.7) See accompanying notes to consolidated financial statements All results arose from continuing operations. 73 Regus PLC Consolidated balance sheets 31 Dec 2002 31 Dec 2001 Note (pound)'000 (pound)'000 Fixed assets Intangible assets 9 - 4,307 Tangible assets 10 93,772 242,299 Investments Investment in own shares 11 3,805 3,805 Investment in associates 11 12,458 - Other investments 11 29 33 Interest in joint ventures: 11 --------------- ------------- Share of gross assets - 15,656 Share of gross liabilities - (14,562) ---------------- ------------- - 1,094 --------------- ------------- Total investments 16,292 4,932 --------------- ------------- 110,064 251,538 --------------- ------------- Current assets Stocks 293 392 Debtors: amounts falling due within one year 12 59,025 114,288 Debtors: amounts falling due after more than one year 12 - 3,000 Cash at bank and in hand 58,610 117,074 --------------- ------------- 117,928 234,754 Creditors: amounts falling due within one year 13 (177,963) (344,392) --------------- ------------- Net current liabilities (60,035) (109,638) Total assets less current liabilities 50,029 141,900 --------------- ------------- Creditors: amounts falling due after more than one year 14 (19,796) (24,806) Provision for deficit on joint ventures --------------- -------------- Share of gross assets 8,630 - Share of gross liabilities (10,253) - --------------- -------------- 11 (1,623) - Provisions for liabilities and charges 16 (57,242) (28,302) --------------- ------------- Net (liabilities)/assets (28,632) 88,792 =============== ============= Capital and reserves Called- up share capital 17 29,110 29,106 Share premium account 18 279,765 279,765 Other reserves 19 6,508 4,056 Profit and loss account 19 (343,775) (224,482) --------------- ------------- Equity shareholders' (deficit)/funds (28,392) 88,445 Equity minority interests (240) 347 --------------- ------------- (28,632) 88,792 =============== ============= See accompanying notes to consolidated financial statements 74 Regus plc Consolidated cash flow statements 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 Note (pound)'000 (pound)'000 (pound) '000 Cash (outflow)/inflow from continuing operating activities Net cash inflow before exceptional items 5,820 56,140 117,899 Outflow related to exceptional items 20(a) (16,603) (12,144) - ------------ ------------ ----------- Net cash (outflow)/inflow from continuing operating activities 20(a) (10,783) 43,996 117,899 ------------ ------------ ----------- Returns on investments and servicing of finance Interest received 1,901 3,906 3,851 Interest paid (2,051) (252) (7,993) Interest paid on finance leases (2,637) (3,351) (2,861) ------------- ------------ ----------- (2,787) 303 (7,003) ------------ ------------ ----------- Taxation Tax paid (4,077) (6,275) (2,224) ------------ ------------ ----------- (4,077) (6,275) (2,224) ------------ ------------ ----------- Capital expenditure and financial investment Purchase of tangible fixed assets (15,274) (105,633) (88,078) Sale of tangible fixed assets 557 3,052 1,506 Purchase of own shares - - (42,500) Purchase of investments - (26) - ------------ ------------ ----------- (14,717) (102,607) (129,072) ------------ ------------ ----------- Acquisitions and disposals Sale/(purchase) of subsidiary undertakings 16,236 (5,712) - Investment in joint ventures (743) (5,631) (3,789) --------------- ------------ ------------ 15,493 (11,343) (3,789) --------------- ------------ ------------ Cash outflow before management of liquid resources and financing (16,871) (75,926) (24,189) Management of liquid resources 20(b) 55,426 45,643 (78,712) Financing 20(b) (32,276) 22,714 118,766 --------------- ------------ ----------- Increase/(decrease) in cash in the year 20(c)& 6,279 (7,569) 15,865 (d) ============== ============ =========== See accompanying notes to consolidated financial statements 75 Regus plc Consolidated statements of total recognized gains and losses 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Loss for the financial year (123,399) (118,238) (13,530) Exchange differences 4,108 197 2,675 Tax charge on exchange differences - - (872) ------------- ---------- ------------ Total recognised gains and losses for the year (119,291) (118,041) (11,727) ============= ========== ============ Reconciliation of movements in Group shareholders' (deficit)/funds 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Loss for the financial year (123,399) (118,238) (13,530) Net proceeds of ordinary shares issued 4 3,396 238,548 Exchange differences 4,108 197 2,675 Reclassification of fair value of warrants to non 2,450 - - distributable reserves Tax charge on exchange differences - - (872) ------------- ---------- ----------- Net (decrease)/increase in shareholders' funds (116,837) (114,645) 226,821 Shareholders' funds/(deficit) at 1 January 88,445 203,090 (23,731) -------------- ---------- ----------- Shareholders' (deficit)/funds at 31 December (28,392) 88,445 203,090 ============= ========== =========== See accompanying notes to consolidated financial statements 76 Regus Plc Accounting Policies Description of business Regus plc (the "Company"), formerly Regus Business Centres plc, and its consolidated subsidiaries (the "Group") are engaged in the provision of fully serviced business centers offering clients a mix of workstations, conference rooms and related support services. The Group operates an international network of business centers and is divided into four geographic regions, UK & Ireland, Rest of Europe, Americas and Rest of World. Maxon Investments BV ("Maxon") is the ultimate parent company and M L J Dixon, the Chief Executive of the Company, has an effective controlling interest in the equity shares of the Company via Maxon. On January 14, 2003 the Company, Regus Business Centre Corp., Stratis Business Centers Inc and Regus Business Centre BV (collectively, the "Debtors") filed voluntary petitions for relief under Chapter 11 of the U.S. Bankruptcy code (the "Bankruptcy Code") in the United States Bankruptcy Court of the Southern District of New York (the "Court") under case numbers 03-20026 through 03-20029. The Debtors are currently operating their business as "debtors-in-possession" under the jurisdiction of the Bankruptcy Court and in accordance with the applicable provisions of the Bankruptcy Code, the Federal Rules of Bankruptcy Procedure and applicable court orders. In general, as debtors-in-possession, the Debtors are authorized under Chapter 11 to continue to operate as an ongoing business, but may not engage in transactions outside the ordinary course of business without the prior approval of the Bankruptcy Court. Basis of preparation The consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United Kingdom ("UK GAAP"), under the historical cost convention. These principles differ in certain significant respects from generally accepted accounting principles in the United States ("US GAAP"). Application of US GAAP would have affected shareholders' funds and results of operations at and for the years ended 31 December 2001 and 2002, to the extent summarised in note 29. The preparation of financial statements in conformity with UK GAAP and US GAAP requires management to make estimates and assumptions that reflect the reported amounts of assets and liabilities and disclosure of contingent liabilities at the date of the financial statements and the reported amounts of revenues and expenses for an accounting period. Such estimates and assumptions could change in the future as more information becomes known or circumstances change, such that the Group's results may differ from the amounts reported and disclosed in the financial statements. The following principal accounting policies have been applied consistently in dealing with items which are considered material in relation to the Group's financial statements. Going Concern Excluding the cash impact from the sale of the UK business, the Group recorded a cash outflow of (pound)9.3 million. At 31 December 2002, the Group had net current liabilities of (pound)60.0 million and net liabilities of (pound)28.6 million. In 2002, Regus UK was the largest cash generative business although, following the disposal of a majority interest in Regus UK in 2002, the Group no longer has access to these cash flows. The remainder of the Regus Group, comprises a mixture of cash positive and cash negative businesses, the most cash negative of which are the US and German businesses. a) United States of America In the year ended 31 December 2002, Regus' US business recorded an operating loss of (pound)84 million. Regus had invested significantly in new centers on the West Coast of the US in response to demand from technology companies in particular. As the general economic downturn took effect, which was felt most acutely in the technology sector, losses in Regus' US business widened as demand for serviced offices fell. Throughout most of 2002, Regus sought to restructure the terms of its leases and related guarantees through bilateral negotiation with US landlords with the objective of bringing Regus US to cash break-even or better. 77 Despite substantial progress towards a negotiated settlement, Regus was unable to reach a satisfactory settlement with US landlords within the necessary timeframe and therefore on 14 January 2003 Regus' US subsidiaries, Regus Business Centres Corp. ("Regus US") and Stratis Business Centres Inc. ("Stratis") each filed a voluntary petition for relief under Chapter 11 of the US Bankruptcy Code in the Court of the Southern District of New York. Regus plc and Regus Business Centre BV, which are holding companies for the Regus Group and have given guarantees in relation to certain leasehold liabilities of the US business, also filed for relief under Chapter 11. Regus plc and Regus Business Centres BV are not engaged in any form of administrative proceedings or other arrangement with creditors outside of the US. Chapter 11 gives each Regus company which has filed for Chapter 11 legal protection from its US creditors by immediately freezing all pre-existing financial claims of those creditors both in US and non-US courts. Thus, although US landlords may have claims pursuant to guarantees given by either Regus plc or Regus Business Centres BV, notwithstanding that neither Regus entity is US domiciled, any such claims against those entities fall within the jurisdiction of the US Courts and benefit from the protections afforded by Chapter 11. Under Chapter 11, Regus US is able to elect whether it wishes to affirm or reject leases on a case-by-case basis. To the extent that a lease is rejected, the statutory maximum claim, in respect of future rent that the landlord would have against each of the relevant lessee companies and the relevant guarantor will be limited to the higher of (i) one years rent or (II) 15% of the remaining lease term, not to exceed three years, in each case under the relevant. In the absence of chapter 11, the termination of a lease would require the lessee (or the guarantor) to pay all the rent due on the balance of the lease, subject to any mitigation by the landlord. Regus US is party to 74 real property leases and a further 8 equipment leases in the US and, through a joint venture company, is party to a further 12 real property leases. Most real property leases have 8-10 years unexpired term. Regus US expects to use the provisions of Chapter 11 to reject some property leases. In respect of the remaining US property leases, including leases held by joint venture companies, negotiations with US landlords are at an advanced stage. These negotiations anticipate modifications to existing leases including reductions in space and/or rent in return for a compensation payment by Regus. Once negotiations with US landlords and other US creditors are concluded, Regus will prepare a Plan of Re-organisation which will include proposals for the payment of claims and compensation payments. These payments are likely to be paid over an extended period of time out of the projected cash flows of the Regus Group. Once the Plan of Re-organisation has been agreed by US creditors and confirmed by the US court, payment of settlements to US creditors can begin and each Regus Chapter 11 Company can emerge from Chapter 11 protection. The process of preparing, agreeing, filing and approving a Plan of Re-organisation is likely to take a number of months. The Group is conducting its Chapter 11 proceedings in the belief that they will be concluded successfully, that the group will achieve its projected cash flows and thereby be able to meet the Court-approved Plan of Re-organisation. b) Germany In the year ended 31 December 2002, Regus' German businesses recorded an operating loss before exceptional items of (pound)3.0 million. The German business has also been re-organised with a view to bringing the German business to cash break-even or better on a run rate basis. This re-organisation has involved re-negotiation of certain leases and may result in the closure of one cash negative German subsidiary. c) Other factors On 30 December 2002, Regus sold a 58% interest in its UK business to Alchemy Partners ("Alchemy"). Alchemy subscribed (pound)16.3 million for new shares and paid Regus (pound)25.6 million for existing shares in the UK business. At the same time, Regus repaid a (pound)10.5 million loan from the UK business, leaving the Regus Group with net cash from the transaction of (pound)15.1 million. In addition, deferred consideration is receivable by Regus in two tranches: the first tranche of up to (pound)10 million is dependant upon the EBITDA (Earnings Before Interest, Tax, Depreciation and Amortisation) for the year ended 31 December 2002 and net current liabilities and net cash at 31 December 2002 of the UK business meeting certain parameters; and a second tranche equivalent to 70% of the amount of by which EBITDA exceeds (pound)29 million. Regus is also entitled to receive 42% of any dividends declared by the UK business. The deferred consideration has not been recognised in these financial statements. In July 2003, (pound)10 million (unaudited) was received in connection with the first tranche of deferred consideration as set out above. 78 At 31 December 2002, the Group had available free cash balances of (pound)29.9 million, but no other undrawn bank facilities. Accordingly the Group is reliant upon existing cash resources and operating cash flows to fund ongoing activities. The financial statements have been prepared on the going concern basis, which assumes that: o A Plan of Re-organisation, acceptable to Regus, will be approved by the US creditors and the US courts. A Plan of Re-organisation acceptable to Regus is one which will enable Regus US to achieve cash break-even within a reasonably short timeframe and will result in a payment profile of claims which can be met out of the future cash flows of the Group; o Regus' German business will also be successfully restructured so as to achieve cash break-even within a reasonably short time frame; and o No significant deterioration in current trading. Nevertheless, the outcome of the Chapter 11 proceedings is unpredictable and so there is substantial doubt over the Groups ability to continue as a going concern in its present form. The Directors recognise that there is a risk that continuation as a going concern will not be possible. If the going concern basis were to be an inappropriate basis of preparation, it would be necessary for the expenses of realising the group assets, reducing their values to realisable amounts in these circumstances and provide for unsettled claims to the extent that these are not covered by existing provisions for asset impairments and onerous lease obligations. Basis of consolidation The consolidated financial statements include the accounts of the company and all its subsidiary undertakings, which have all been prepared to 31 December 2002. Where subsidiary undertakings are acquired or disposed of during the year, the consolidated profit and loss account includes only the results for the part of the year during which they are subsidiary undertakings. Transactions in foreign currencies Assets and liabilities of foreign subsidiaries and related hedging instruments are translated into sterling at the closing exchange rate prevailing at the balance sheet date. Results of overseas undertakings are translated into sterling at the average rates of exchange for the relevant period. Differences arising from the re-translation of the results of overseas undertakings are dealt with through reserves. Transactions in foreign currency are recorded using the rate of exchange at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated using the rate of exchange prevailing at the balance sheet date and the gains or losses on translation are included in the profit and loss account. Goodwill Purchased Goodwill, (representing the excess of the fair value of the consideration given and associated costs over the fair value of the separable net assets acquired) arising on consolidation is capitalized as an intangible fixed asset and amortised to nil by equal annual instalments over its estimated useful life, normally 20 years. On the subsequent disposal or termination of a business, the profit or loss on disposal or termination is calculated after charging the unamortised amount of any related goodwill (negative goodwill). Associates An associate is an undertaking in which the Group has a long-term interest, usually from 20% to 50% of the equity voting rights, and over which it exercises significant influence. The Group's share of its profits less losses of associates is included in the consolidated profit and loss account and its interest in their net assets, other than goodwill, is included in investments in the consolidated balance sheet. Joint Ventures A joint venture is an undertaking in which the Group has a long term interest and over which it exercises joint control. The Group's share of the profits less losses of joint ventures is included in the consolidated profit and loss 79 account and its interest in their net assets, other than goodwill, is included in investments in the consolidated balance sheet. Tangible fixed assets and depreciation Depreciation is provided on a straight line basis at rates calculated to write off the cost of fixed assets to their estimated residual value over their estimated useful lives at the following rates: Furniture - 5 years Fixtures and fittings - shorter of the lease term, the first break point of the lease or 10 years Telephones and office equipment - 5 years Computer hardware - 3 years Computer software - 2 years Cars - 4 years Fixed asset investments Fixed asset investments are generally accounted for at cost less provision for impairment. Sale of Group Undertakings Consideration for the sale of Group subsidiaries is not recognised until the exact amount has been agreed. Stocks Stocks are stated at the lower of cost and net realisable value. Stocks relate to items purchased for resale to customers and to items intended for distribution within the business such as office supplies and marketing materials. Taxation Deferred tax is recognised, without discounting, in respect of all timing differences between the treatment of certain items for taxation and accounting purposes which have arisen but not reversed by the balance sheet date, except as otherwise required by FRS 19. Refurbishment The terms of most building leases require Regus to make good dilapidation or other damage occurring during the rental period. Accruals for dilapidations are only made when it is known that a dilapidation has occurred. However, due to the nature of the business, centers are maintained to a high standard. Turnover Turnover represents the value of services provided to third parties in the year and is exclusive of VAT and similar taxes. Cost of sales Cost of sales consists of costs from the individual business centers, including property lease costs, employee costs and start-up costs. Pensions The Group operates defined contribution schemes. Contributions are charged to the profit and loss account on an accruals basis. 80 Leases a) Finance leases Where the Group enters into a lease for furniture, fittings, equipment or cars which entails taking substantially all the risks and rewards of ownership of an asset, the lease is treated as a finance lease. This also includes occasions where the Group takes interest bearing extended credit from suppliers and certain loans from landlords. Under all such lease arrangements the asset is recorded in the balance sheet as a tangible asset and is depreciated over its estimated useful life in accordance with the policy described above. Future instalments under such leases, net of finance charges, are included in creditors. Lease payments are apportioned between the finance element, which is charged to the profit and loss account on a sum of the digits basis or a post-tax actuarial basis, and the capital element, which reduces the outstanding obligation for future instalments. b) Building leases Building leases are all accounted for as operating leases because substantially all the risks and rewards of ownership remain with the lessor. The rental on certain leases is wholly or partly conditional on the profitability of the center and therefore the risk to the business, in terms of rent, is reduced. Once all outstanding rent has been paid, landlords receive a share of the profits of the center. For leases which are wholly or partly conditional on the profitability of the center, an estimate is made of the likely rent payable based on profitability in respect of the period up to the date of the first market rent review or first break point in the lease, whichever is sooner, and this is spread on a straight line basis over that period. Any subsequent changes in estimates are spread over the remaining period to the date of the first market rent review or first break point in the lease, whichever is sooner. Amounts payable in respect of profit shares are accrued once a sufficient net surplus has been made which would result in a profit share being paid. Any incentives or rent free periods on conventional leases and the conventional element of leases, which are partly conventional and partly conditional on profitability are spread on a straight line basis over the period to the date of the first market rent review or first break point in the lease, whichever is sooner, so that the amounts charged to the profit and loss account are the same each year over that period. Financial instruments The Group uses various derivative financial instruments to hedge its exposures to fluctuations in foreign exchange risks. These include forward currency contracts and currency options. The accounting method used for derivative financial instruments is determined by whether or not the instrument is designated as a hedge of an existing exposure and, if so by the accounting method used for the item being hedged. The Group considers its derivative financial instruments to be hedges when certain criteria are met. Forward currency contracts The Group's criteria to qualify for hedge accounting are: o The instrument must be related to a foreign currency asset or liability; o It must involve the same currency as the hedged item; o It must reduce the risk of foreign currency exchange movements on the Group's operations. The group has established policies and procedures for risk assessment and the approval, reporting and monitoring of derivative financial instruments. The group does not enter into financial instruments for trading or speculative purposes. 81 Forward currency contracts are marked to market at the period end, with the resulting exchange gains or losses taken to administration expenses in the profit and loss account, except where the hedged item's exchange difference is reflected in reserves (such as quasi equity loans). In this situation the gain or loss is taken to reserves. The gains or losses on the forward contracts are recognised when the gains or losses on the underlying hedged transactions are recognised. The net resulting unrealised asset or liability is reflected in debtors or creditors as appropriate. Premiums or discounts on derivative financial instruments that hedge an existing exposure are charged or credited to interest income or cost over the life of the instrument. The related asset or liability is classified as an accrual or prepayment. Derivative financial instruments that are not designated as hedges are marked to market using period end market rates and gains or losses are taken to the profit and loss account. Gains or losses arising on hedging instruments which are cancelled due to the termination of the underlying exposure are taken to administration expenses immediately. Currency options Under hedge accounting for currency options, the Group defers the instruments impact on profit until it fully recognises the underlying hedged item in the profit and loss account. Option costs are charged to the interest cost over the life of the option contract. The related asset is classified as prepayments. At maturity, any realised gain on the option is recognised in the profit and loss account in administration expenses. Cash and liquid resources Cash for the purposes of the cash flow statement, comprises cash in hand and deposits repayable on demand, less overdrafts payable on demand. Liquid resources are current asset investments which are disposable without curtailing or disrupting the business and are either readily convertible into known amounts of cash at or close to their carrying values or traded in an active market. Liquid resources comprise term deposits of less than one year (other than cash), government securities and investments in money market managed funds. 82 Notes to the financial statements 1 Segmental reporting The following tables set out the Group's segmental analysis by geographic region and by established and new centers. Established centers are those that have been open for a period of at least 18 months as at the end of the relevant period and new centers are those that have been open for less than 18 months as at the end of the relevant period. The numbers reported include exceptional costs. Turnover Gross profit/(loss) (center contribution) 12 months to 12 months to 12 months to 12 months to 12 months to 12 months 31 Dec 2002 31 Dec 2001 31 Dec 2000 31 Dec 2002 31 Dec 2001 to 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 Geographical analysis United Kingdom & 176,680 215,188 188,862 31,370 56,916 59,619 Ireland Rest of Europe 140,116 151,879 118,933 (20,633) 9,132 29,214 Americas 98,109 124,096 94,296 (45,490) (28,752) 13,850 Rest of World 30,502 33,459 27,109 46 2,595 (2,390) ------------ ------------ ------------ ------------ ------------ ------------ 445,407 524,622 429,200 (34,707) 39,891 100,293 ============ ============ ============ ============ ============ ============ Total Group 435,604 512,633 421,125 Total joint 9,803 11,989 8,075 ventures ============ ============ ============ Established centers 408,121 410,829 293,555 (27,077) 90,859 92,329 New centers 27,483 101,829 127,570 (7,630) (50,968) 7,964 ------------ ------------ ------------ ------------ ------------ ------------ Total 435,604 512,633 421,125 (34,707) 39,891 100,293 ============ ============ ============ ============ ============ ============ Operating profit/(loss) Net liabilities/assets 12 months 12 months 12 months to 31 Dec to 31 Dec to 31Dec 2002 2001 2000 31 Dec 2002 31Dec 2001 31Dec 2000 (pound)'000 (pound) '000 (pound) '000 (pound)'000 (pound) '000 (pound)'000 Geographical analysis United Kingdom & 18,031 44,267 39,193 6,227 46,932 20,852 Ireland Rest of Europe (39,514) (8,341) 6,723 (76,478) (39,183) (31,622) Americas (86,179) (67,937) (12,389) (137,421) (65,110) (1,924) Rest of World (3,274) (2,729) (10,523) (31,716) (29,596) (29,474) Other* (25,440) (74,787) (20,098) 210,756 175,749 244,832 ------------- ------------- ------------- ------------ ------------ ------------- (136,376) (109,527) 2,906 (28,632) 88,792 202,664 ============= ============= ============= ============ ============ ============= Total Group (130,879) (103,955) 3,933 (27,009) 87,698 198,524 Total joint ventures (5,497) (5,572) (1,027) (1,623) 1,094 4,140 ============= ============= ============= ============ ============ ============= Prior year figures have been re-presented to exclude internal management fees. * includes non-regional exceptional costs. Exceptional charges to the profit and loss account for 2002 by region were: United Kingdom and Ireland credit (pound)0.8 million (2001: (pound)1.1 million); Rest of Europe (pound)31.8 million (2001: (pound)13.7 million); Americas (pound)47.9 million (2001: (pound)28.0 million); Rest of World (pound)2.5 million (2000: (pound)0.9 million); and, Other (pound)10.7 million (2001: (pound)46.8 million). There is no difference between segmental information on an origin basis and on a destination basis. The directors are of the opinion that the whole of the turnover is derived from the same class of business. 83 2 Loss on ordinary activities before tax 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Loss before tax is stated after charging: Depreciation of tangible fixed assets: - owned assets 40,283 47,827 27,671 - assets under finance leases 16,113 16,060 12,875 loss/(profit) on sale of fixed assets 894 (32) 1,520 Provision for impairment of fixed assets - 12,166 - (note3) Goodwill amortization 238 196 - Operating leases: - property 137,990 191,842 136,969 - equipment 7,198 9,426 6,033 Audit fees: - company 4 5 5 - group 611 782 546 Non audit fees paid to KPMG: - UK companies - 153 204 - group 250 1,497 496 - Business disposal reporting 130 - - Exceptional items (note 3) 92,068 90,546 9,501 Non-exceptional non audit fees are primarily in respect of tax compliance services. In 2000, in addition to the fees above, audit fees of (pound)240,000 and non audit fees of (pound)786,000 paid to KPMG were offset against the share premium account. 3(a) Exceptional items Included in the results for the year to 31 December 2002 were pre-tax exceptional charges as follows: 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Cost of sales: Onerous leases, related closure and restructuring 20,130 37,955 - costs Write-down of tangible assets 36,842 - - Administration expenses: Onerous leases, related closure and restructuring 34,145 4,955 - costs Write-down of software assets - 4,566 - Impairment of acquisition goodwill 4,002 4,916 - Impairment of investment in own shares - 32,621 - Aborted business sales and mergers 722 3,283 - Non-recoverable Ryder Cup expenditure - 2,250 - Business interruption insurance receipt (3,773) - - Reduction in exercise price on options 9,501 ------------- - -------------- --------------- 92,068 90,546 9,501 ============= = ============== =============== The impact of exceptional items on tax charge is given in note 8. 3(b) Profit on the sale of group undertakings In the year two group undertakings were sold which generated a (pound)22.7 million profit. The most significant transaction was the sale of a 58% interest in the UK business to Alchemy Partners, which contributed (pound)23.0 million. In addition the Romanian business was sold to a franchisee at a small loss of (pound)0.3 million. 4 Profit and loss account of holding company Of the loss attributable to shareholders, a loss of (pound)288,043,000 (December 2001: profit of (pound)2,881,000, December 2000: loss of (pound)11,922,000) is dealt with in the accounts of Regus plc. As permitted by Section 230 of the UK Companies Act 1985, the Company has not presented its own profit and loss account. 84 5 Employees and directors 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Staff costs for the Group during the year Wages and salaries 58,318 71,672 61,648 Social security costs Pension costs 7,958 11,127 7,851 504 360 260 ------------ ------------ ------------ 66,780 83,159 69,759 ============ ============ ============ The Group contributes to the personal pension schemes of a small number of employees. The amount which is included within creditors is (pound)16,300 (2001:(pound)18,000, 2000:(pound)44,000). 12 months to 12 months to 12 months 31 Dec 2002 31 Dec 2001 to 31 Dec 2000 Number Number Number Average number of people (including executive directors) employed Centre staff 1,742 1,923 1,525 Sales staff 269 363 284 Finance staff 151 170 135 Other staff 124 200 157 ------------ ------------ ----------- 2,286 2,656 2,101 ============ ============ =========== 12 months to 12 months to 12 months 31 Dec 2002 31 Dec 2001 to 31 Dec 2000 (pound) '000 (pound) '000 (pound) '000 Directors Aggregate emoluments 514 562 988 ============ ============ =========== Company pension payments to money purchase scheme 48 47 48 ============ ============ =========== Highest paid director Aggregate emoluments 160 229 448 ============ ============ =========== Company pension payments to money purchase scheme 13 23 28 ============ ============ =========== Retirement benefits are accruing to three directors under a money purchase scheme. In 2000, two directors received share options under the long term incentive scheme. More detailed information on directors emoluments is provided in the report of the Remuneration Committee. 6 Net interest payable and other similar charges 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Interest payable on overdrafts and loans 4,482 842 7,749 Interest payable on finance leases 2,700 3,339 2,867 ------------ ------------ ------------ 7,182 4,181 10,616 Interest income (1,917) (3,877) (3,863) Share of joint venture net interest payable 139 250 10 ------------ ------------ ------------ Net interest payable and other similar charges 5,404 554 6,763 ============ ============ ============ 85 7. Taxation 12 months to 31 2 months to 31 12 months to December 2002 December 2001 31 December2000 (pound)'000 (pound) '000 (pound) '000 Current tax United Kingdom Corporation tax at 30% (2000 & 1999: 30%) 5,776 5,588 4,402 Under provision in respect of prior periods 212 - - Foreign tax Corporation taxes 852 4,440 4,752 (Over) / under provision in respect of 188 - (22) prior periods ---------------- -------------- -------------- Total current tax 7,028 10,028 9,132 ================ ============== ============== Deferred tax Origination and reversal of timing differences United Kingdom (555) 62 794 Foreign (993) - - ---------------- -------------- -------------- Total deferred tax (1,548) 62 794 ---------------- -------------- -------------- Total tax on loss on ordinary activitities 5,480 10,090 9,926 =============== ============== ============== Approximate gross tax losses to carry forward against certain future overseas corporation tax liabilities 199,536 126,561 76,910 =============== ============== ============== No deferred tax has been provided on the unremitted accumulated reserves of the subsidiary undertakings as accumulated reserves of subsidiary undertakings are retained to finance their business. At 31 December 2002, the total unremitted accumulated reserves of the subsidiary undertakings were (pound)15,525,000 (2001: (pound)6,168,000 2000: (pound)2,047,000) The tax losses above have the following expiration dates: As at As at As at 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 2001 - - 196 2002 - 727 757 2003 1,850 1,682 2,592 2004 11,504 12,395 15,885 2005 8,536 8,712 7,574 2006 6,487 7,848 397 2007 9,321 3,479 482 2008 120,251 66,248 27,165 ------------ ------------- ----------- 157,949 101,091 55,048 Available indefinitely 41,587 25,470 21,862 ------------ ------------- ----------- 199,536 126,561 76,910 ============ ============= =========== 86 A reconciliation of the actual tax charge resulting from applying the UK statutory rate to the loss before tax is as follows. 12 months to 31 12 months to 12 months to 31 December 2002 31 December 2001 December 2000 (pound)'000 (pound)'000 (pound)'000 Loss on ordinary activities before tax (119,064) (110,081) (3,857) Tax on loss on ordinary activities at 30% (35,719) (33,024) (1,157) (2001: 30%) Effects of: Expenses not deductable for 17,987 26,128 2,668 tax purposes Profit on disposal of (6,086) - - interests in group companies Depreciation in excess of 10,771 6,541 3,706 capital allowances Utilization of tax losses (1,084) (953) (1,133) Losses carried forward to future periods 20,684 17,938 6,907 Difference in tax rates on overseas earnings 75 (6,602) (1,837) Adjustment to tax charge in respect of prior periods 400 - (22) --------------- ------------ --------------- Total current tax 7,028 10,028 9,132 Origination and reversal of timing differences (1,548) 62 794 --------------- ------------ --------------- Actual tax charge 5,480 10,090 9,926 =============== ============ =============== There was no tax charge arising from joint venture operations. 8 Loss per share Loss per share has been calculated by dividing the retained loss for the financial year by the weighted average number of ordinary shares in issue excluding those held under the employee share trust. There were no adjustments to the retained loss for the year for the diluted earnings per share computations. The 2002, 2001 and 2000 diluted shares were not included in the computation of diluted earnings per share due to losses in those years, resulting in options being antidilutive. The following summarizes the calculation of loss per share for the years ended 31 December 2000, 2001 and 2002: 31 Dec 2002 31 Dec 2001 31 Dec2000 Loss for the year ((pound)'000) (123,399) (118,238) (13,530) Weighted average ordinary shares in Issue ('000's) 564,052 563,528 497,889 - basic and diluted ------------- ------------- ------------ Loss per ordinary share - basic and diluted (p) (21.9) (21.0) (2.7) ============= ============= ============ 87 9 Goodwill (pound) '000 Cost At 1 January 2002 9,419 Additions 12 Exchange differences (84) -------- At 31 December 2002 9,347 ======== Amortization At 1 January 2002 5,112 Charge for the period 238 Impairment 4,002 Exchange differences (5) -------- At 31 December 2002 9,347 ======== -------- Net book value at 31 December 2002 - -------- Cost At 1 January 2001 - Additions 9,496 Exchange differences (77) -------- At 31 December 2001 9,419 ======== Amortization At 1 January 2001 - Charge for the period 196 Impairment 4,916 -------- At 31 December 2001 5,112 ======== -------- Net book value at 31 December 2001 4,307 -------- In April 2001 the Group acquired three subsidiaries for a total consideration of (pound)9.1 million: Stratis Business Centres Inc in the US and Satellite and Skyport Business Centres in the Netherlands, consisting of (pound)5.7 million cash and shares of (pound)3.4 million. The net liabilities of the companies at the date of acquisition were (pound)0.3 million resulting in goodwill on acquisition of (pound)9.4 million. There were no material fair value adjustments. Subsequently the directors have determined that there has been an total impairment in the value of goodwill arising from acquisitions and, accordingly, it is prudent that the goodwill be written down. . 88 10 Tangible fixed assets Furniture & Computers Motor Total fittings vehicles (pound)'000 (pound)'000 (pound)'000 (pound)'000 Cost At 1 January 2001 244,693 21,497 422 266,612 Exchange differences (2,328) (183) (2) (2,513) Additions 115,230 13,248 55 128,533 Acquisitions 676 136 - 812 Disposals (3,844) (2,272) (187) (6,303) ----------------- ------------- ----------- ---------- At 31 December 2001 354,427 32,426 288 387,141 ----------------- ------------- ----------- --------- Aggregate depreciation At 1 January 2001 65,272 7,690 197 73,159 Exchange differences (997) (89) - (1,086) Charge for the period 53,091 10,698 98 63,887 Provision for impairment 7,600 4,566 - 12,166 Disposals (980) (2,188) (116) (3,284) ----------------- ------------- ----------- ----------- At 31 December 2001 123,986 20,677 179 144,842 ----------------- ------------- ----------- ----------- Net book value at 31 December 2001 230,441 11,749 109 242,299 ================= ============= =========== =========== Cost At 1 January 2002 354,427 32,426 268 387,141 Exchange differences (10,221) (686) (10,907) Additions 18,202 2,063 20,265 Business disposals (136,873) (6,963) (143,836) Other disposals (3,680) (4,881) (160) (8,721) ----------------- ------------- ----------- ----------- At 31 December 2002 221,855 21,959 128 243,942 ----------------- ------------- ----------- ----------- Aggregate depreciation At 1 January 2002 123,986 20,677 179 144,842 Exchange differences (3,294) (448) 1 (3,741) Charge for the period 49,069 7,290 37 56,396 Business disposals (70,840) (6,066) - (76,906) Provision for impairment 36,842 - - 36,842 Disposals (2,275) (4,862) (126) (7,263) ----------------- ------------- ----------- ----------- At 31 December 2002 133,488 16,591 91 150,170 ----------------- ------------- ----------- ----------- Net book value at 31 December 2002 88,367 5,368 37 93,772 ================= ============= =========== =========== The impairment provision has been calculated as follows: - where a center has been identified for closure or partial closure the fixed assets concerned have been fully written down. - For others with a negative EBITDA in 2002 and an anticipated negative EBITDA for 2003 the total fixed asssets have been written down to the expected cash flows for the five year period 2003 to 2007, discounted at a rate of 7% The net book value of tangible fixed assets includes an amounts in respect of fixed assets held under finance leases as follows: Group Group 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Cost 58,217 96,282 Depreciation (28,114) (43,169) ------------ ----------- Net book value 30,103 53,113 ============ =========== 89 11 Investments Investment Group Group Group Group Company in own interest interest other Total shares in shares in in joint investments group associates ventures undertakings (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 At 1 January 2001 47,021 - 4,134 6 51,161 5,631 Exchange differences - - 154 - 154 - Additions - - 2,631 27 2,658 - Revaluation (1,821) - - - (1,821) - Provision for (41,395) - - - (41,395) - impairment Share of loss retained - - (5,825) - (5,825) - ----------- ------------ ------------ ------------ --------- ------------- At 1 January 2002 3,805 - 1,094 33 4,932 5,631 Exchange Differences - - (6) (4) (10) - Additions - 12,458 746 - 13,204 6,205 Disposals - - 2,181 - 2,181 (5,631) Provision for - - - - - (6,204) impairment Share of loss retained - - (5,638) - (5,638) - ----------- ------------ ------------ ------------ --------- ------------- At 31 December 2002 3,805 12,458 (1,623) 29 14,669 1 =========== ============ ============ ============ ========= ============= *The nominal value of the Group's investment in own shares is (pound)0.9 million. Note 22 provides details of investments in own shares. Details of investments in subsidiary companies are given in section 30. Group Group 31 Dec 2002 31 Dec 2001 Results of Regus UK (pound)'000 (pound)'000 Turnover - - -------------------------------------------------------------------------- Profit before tax - - Taxation - - -------------------------------------------------------------------------- Profit after tax - - -------------------------------------------------------------------------- Fixed assets 27,090 - Current Assets 24,296 - Liabilities due within one year (38,520) - Liabilities due after one year (408) - -------------------------------------------------------------------------- Net Assets 12,458 - -------------------------------------------------------------------------- 90 12 Debtors Amounts falling due within one year 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Trade debtors 21,622 45,103 60,990 Amounts owed by participating interest 1,966 4,136 1,862 Other debtors 20,449 30,144 29,940 Prepayments and accrued income 10,331 23,804 26,364 VAT recoverable 4,657 11,101 10,521 ----------- ------------- -------------- 59,025 114,288 129,677 ----------- ------------- -------------- Amounts falling due after one year 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Amounts owed by participating interest - 3,000 - ----------- ------------- -------------- - 3,000 - ----------- ------------- -------------- Total debtors 59,025 117,288 129,677 =========== ============= ============== An allowance for bad and doubtful debts is recorded at the end of each year based upon the expected collectability of all trade receivables. An analysis of the bad and doubtful debt provision is as follows: 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Opening balance 2,858 1,701 Additional charges to profit and loss account 3,243 1,916 Provision utilisation (107) (724) Provision released on the sale of business (3,576) - Exchange difference 24 (35) -------------- ----------- Closing balance 2,442 2,858 ============= =========== 13 Creditors - amounts falling due within one year 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Bank loans and overdrafts 4,079 6,018 Non-convertible bond - 40,000 Other loans 699 724 Obligations under finance leases 11,788 14,909 Trade creditors 29,188 44,452 Customer deposits 36,430 72,584 Other tax and social security 4,439 12,364 Corporation tax 10,529 13,396 Deferred income 20,351 31,847 Deferred landlord contributions 1,241 7,195 Rent accruals 37,424 65,715 Other accruals 18,150 31,818 Other creditors 3,645 3,370 ------------- ------------ 177,963 344,392 ============== ============ Certain bank loans are secured on the assets of the applicable subsidiaries and bear interest at commercial rates. All other creditors are unsecured and non-interest bearing. 91 14 Creditors - amounts falling due after more than one year 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Bank loans 5 8 Loan from associate 5,000 - Other loans 1,262 1,322 Obligations under finance leases 13,393 23,064 Accruals and deferred income 98 365 Other creditors 38 47 ------------ ----------- 19,796 24,806 ============ =========== Certain bank loans are secured on the assets of the applicable subsidiaries and bear interest at local commercial rates. The loan from associate incurs interest at a [insert rate here] and is repayable after ten years. All other creditors are unsecured and non-interest bearing. As at 31 December 2002 the Group had no other available credit facilities (December 2001: nil). 15 Maturity of debt The maturity profile of the carrying amount of the Group's financial liabilities as at 31 December was as follows: Non-convertible Bank loans Finance bond & overdrafts Other Loans leases Total 31 Dec 2002 31 Dec 2002 31 Dec 2002 31 Dec 2002 31 Dec 2002 (pound)'000 (pound)'000 (pound) '000 (pound)'000 (pound)'000 Within 1 year - 4,079 699 11,788 16,566 Between 1 and 2 years - 4 225 7,654 7,883 Between 2 and 5 years - 1 658 5,375 6,034 In 5 years or more - - 5,379 364 5,743 ----------------- ------------- --------------- ------------- ----------- - 4,084 6,961 25,181 36,226 ================= ============= =============== ============= =========== Non-convertible Bank loans Finance bond & overdrafts Other Loans leases Total 31 Dec 2001 31 Dec 2001 31 Dec 2001 31 Dec 2001 31 Dec 2001 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 Within 1 year 40,000 6,018 724 14,909 61,651 Between 1 and 2 years - 4 260 11,231 11,495 Between 2 and 5 years - 4 716 11,196 11,916 In 5 years or more - - 346 637 983 --------------- ----------- -------------- ------------- ----------- 40,000 6,026 2,046 37,973 86,045 =============== =========== ============== ============= =========== The following provides additional disclosure for bank loans and overdrafts and other loans: 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Within 1 year 4,778 46,742 Between 1 and 2 years 229 264 Between 2 and 3 years 203 221 Between 3 and 4 years 146 383 Between 4 and 5 years 310 116 After 5 years 5,379 346 ----------- ----------- 11,045 48,072 =========== =========== The following provides additional finance lease disclosure including the interest components of future minimum lease payments (company nil): 92 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Within 1 year 13,440 17,370 11,966 Between 1 and 2 years 8,656 12,597 11,967 Between 2 and 3 years 3,762 8,188 7,862 Between 3 and 4 years 1,050 3,403 1,970 Between 4 and 5 years 491 569 1,379 After 5 years 650 492 1,118 ----------- ----------- ----------- Total commitment 28,049 42,619 36,262 Less amounts representing interest (2,868) (4,646) (4,498) ----------- ----------- ----------- Present value of future minimum lease payments 25,181 37,973 31,764 Within 1 year 11,788 14,909 10,614 ----------- ----------- ----------- After 1 year 13,393 23,064 21,150 =========== =========== =========== 16 Provisions for liabilities and charges Onerous lease Total Deferred tax obligations (pound) '000 (pound) '000 (pound) '000 At 1 January 2002 856 27,446 28,302 Provided in year - 50,785 50,785 Utilized in year (1,506) (19,250) (20,756) Provisions released on the sale of - (563) (563) business Exchange differences 1 (527) (526) ------------ ------------- ------------- At 31 December 2002 (649) 57,891 57,242 ------------ ------------- ------------- Amounts falling due within one year - 17,214 17,214 Amounts falling due after one year (649) 40,677 40,028 At 1 January 2001 794 - 794 Provided in year 62 28,165 28,227 Exchange differences - (719) (719) ------------ ------------- ------------- At 31 December 2001 856 27,446 28,302 ------------ ------------- ------------- Amounts falling due within one year - 19,953 19,953 Amounts falling due after one year 856 7,493 8,349 There is no unprovided deferred tax liability (note 7) 17 Called up share capital 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound)'000 (pound)'000 Authorised 800,000,000 (2001: 800,000,000) ordinary shares of 5p each 40,000 40,000 40,000 ----------- ----------- ----------- Allotted and fully paid 582,193,517 (2001: 582,112,320) ordinary shares of 5p each 29,110 29,106 29,034 ----------- ----------- ----------- During 2002, 81,197 new ordinary shares of 5 pence each were issued in respect of exercised share options, see note 22. As at 31 December 2002 warrants for 5,000,000 shares with an exercise price of 5 pence per share were held by the convertible debenture holders. These were granted in January 2002 to those who took up the company's (pound)40 million convertible bond offer in December 2001. These are exercisable at any time between 14 February 2003 and 14 February 2005. Warrants for 2,500,000 shares have been exercised so far in 2003. In April 2001, 1,388,895 new ordinary shares of 5 pence each were issued for a total consideration of (pound)3,486,750 in respect of the acquisition of Stratis Business Centres Inc. In March 2000 1,855,670 new A ordinary shares of 5 pence each were allotted for a total consideration of (pound)2,700,000. In October 2000, 97,598,307 ordinary shares of 5 pence each were issued in an Initial Public Offering for a total consideration of (pound)253,756,000. At the same time, the new A & B ordinary shares of 5 pence each were re-classified as ordinary shares of 5 pence each. 93 18 Share premium account (non distributable) 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 At 1 January 279,765 279,858 46,283 Premium on issue of shares during period - - 251,483 Issue costs* - (93) (17,908) ---------------------------------------------------- At 31 December 279,765 279,765 279,858 ==================================================== * Issue costs for 2001 relate to additional costs associated with the Initial Public Offering in 2000. 19 Reserves Profit and loss Other (non distributable) (pound)'000 (pound)'000 At 1 January 2001 (106,417) 615 Retained loss for the period (118,238) - Premium on shares issued for acquisitions - 3,417 Transfer to/from captial reserve (34) 34 Exchange differences 207 (10) ------------- ------------- At 1 January 2002 (224,482) 4,056 Loss for the period (123,399) - Reclassify fair value of warrant interest to non-distributable reserves - 2,450 Transfer to/from captial reserve 19 (19) Exchange differences 4,087 21 ------------- ------------- At 31 December 2002 (343,775) 6,508 ============= ============= 20 Cash flow statement (a) Reconciliation of operating profit to net cash inflow from operating activities <caption> 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Continuing operating activities Operating (loss)/profit (130,879) (103,955) 3,933 Depreciation charge 56,074 63,887 40,546 Goodwill amortization 238 196 - Loss/(profit) on disposal of fixed assets 894 (32) 1,520 Impairment of goodwill 4,002 4,916 - Impairment of fixed assets 36,842 12,166 - Impairment of investment in own shares - 41,395 - Increase in provisions 31,548 28,165 - Decrease/(increase) in stocks 104 (109) (33) Decrease/(increase) in debtors 25,114 17,208 (58,228) (Decrease)/increase in creditors (34,720) (19,841) 130,161 ------------ ------------ ------------ Net cash (outflow)/inflow from continuing operating activities (10,783) 43,996 117,899 ============ ============ ============ The cash outflow includes a (pound)16,603,000 outflow (2001: outflow (pound)12,144,000) relating to the exceptional item charged during the year (see note 3). 94 (b) Financing and management of liquid resources 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Management of liquid resources New cash deposits (18,603) (50,981) (95,897) Repayment of cash deposits 74,029 96,624 17,185 ------------ ------------ ------------ 55,426 45,643 (78,712) ============ ============ ============ Financing New loans 5,850 42,180 13,945 Repayment of loans (41,063) (4,566) (116,325) Payment of prinicipal under finance leases (13,979) (16,793) (14,702) Issue of equity shares 16,916 1,985 253,756 Issue costs - (92) (17,908) ------------ ------------ ------------ (32,276) 22,714 118,766 ============ ============ ============ (c) Reconciliation of net cash flow to movement in net funds/(borrowings) 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound)'000 (pound) '000 (pound) '000 Increase/(decrease) in cash in the period 6,279 (7,569) 15,865 Cash outflow/(inflow) from change in borrowings and 49,192 (20,821) 117,082 finance leases Cash (inflow)/outflow from change in liquid resources (55,426) (45,643) 78,712 ------------ ------------ ------------ Change in net funds/(borrowings) resulting from cash 45 (74,033) 211,659 flows Acquisitions (6,651) (783) - Other non-cash items: New finance leases (4,446) (22,901) (23,574) Translation difference 2,407 (1,267) 1,830 ------------ ------------ ------------ Movement in net funds/borrowings in the period (8,645) (98,984) 189,915 Net funds/(borrowings)/funds at 1 January 31,029 130,013 (59,902) ------------ ------------ ------------ Net funds/(borrowings) at 31 December 22,384 31,029 130,013 ============ ============ ============ (d) Analysis of changes in net funds/(borrowings) in the period Acquisitions Other non- At 1 Jan and cash Exchange At 31 Dec 2002 Cashflow disposals changes movements 2002 (pound) '000 (pound) '000 (pound)'000 (pound) '000 (pound) '000 (pound) '000 Cash at bank and in hand 24,247 4,833 - (2) (13) 29,065 Overdrafts (2,781) 1,446 - - 82 (1,253) ---------- ------------ -------------- ------------ ------------- ----------- 21,466 6,279 - (2) 69 27,812 Debt due after 1 year (1,330) (5,671) - 744 (9) (6,266) Debt due within 1 year (43,961) 40,883 - (745) 297 (3,526) Finance leases due after 1 year (23,064) 11,103 408 (2,898) 1,058 (13,393) Finance leases due within 1 year (14,909) 2,877 941 (1,547) 850 (11,788) ---------- ------------ -------------- ------------ ------------- ----------- (83,264) 49,192 1,349 (4,446) 2,196 (34,973) Liquid resources 92,827 (55,426) (8,000) 2 142 29,545 ---------- ------------ -------------- ------------ ------------- ----------- 31,029 45 (6,651) (4,446) 2,407 22,384 ========== ============ ============== ============ ============= =========== 95 Other non- At 1 Jan cash Exchange At 31 Dec 2001 Cashflow changes movements 2001 (pound) '000 (pound) '000 (pound) '000 (pound) '000 (pound) '000 Cash at bank and in hand 31,432 (5,983) - (1,202) 24,247 Overdrafts (1,203) (1,586) - 8 (2,781) ------------ ----------- ------------ -------------- ------------ 30,229 (7,569) - (1,194) 21,466 Debt due after 1 year (1,487) 91 - 30 (1,330) Debt due within 1 year (5,354) (37,705) (783) (36) (43,961) Finance leases due after 1 year (21,150) 11,430 - (109) (23,064) Finance leases due within 1 year (10,614) 5,363 - (39) (14,909) ------------ ----------- ------------ -------------- ------------ (38,605) (20,821) (783) (154) (83,264) Liquid resources 138,389 (45,643) - 81 92,827 ------------ ----------- ------------ -------------- ------------ 130,013 (74,033) (783) (1,267) 31,029 =========== =========== ============ ============== ============ Other non- At 1 Jan cash Exchange At 31 Dec 2000 Cashflow changes movements 2000 (pound) '000 (pound) '000 (pound) '000 (pound) '000 (pound) '000 Cash at bank and in hand 16,426 8,030 6,583 393 31,432 Overdrafts (1.923) 7,835 (7,229) 114 (1,203) ------------ ---------- ------------ ------------- ----------- 14,503 15,865 (646) 507 30,229 Debt due after 1 year (82,738) (10,076) 91,387 (60) (1,487) Debt due within 1 year (24,353) 112,456 (93,852) 395 (5,354) Finance leases due after 1 year (13,674) 6,534 (14,000) (10) (21,150) Finance leases due within 1 year (9,314) 8,168 (9,377) (91) (10,614) ------------ ---------- ------------ ------------- ----------- (130,079) 117,082 (25,842) 234 (38,605) Liquid resources 55,674 78,712 2,914 1,089 138,389 ------------ ---------- ------------ ------------- ----------- (59,902) 211,659 (23,574) 1,830 130,013 ============ ========== ============ ============= =========== Liquid resources at 31 December 2002 include cash held on deposit of which (pound)2.6 million (December 2001: (pound)3.2 million, December 2000: (pound)40.9 million) relates to collateral against bank loans and (pound)26.1 million (December 2001: (pound)28.4 million, December 2000: (pound)35.4 million) relates to deposits which are held by banks as security for the issuance of bank guarantees to support lease commitments by Regus operating companies. These amounts are blocked and are not available for use by the business. There are arrangements in place where cash balances and deposits with banks in the UK and Netherlands can be offset against overdrawn accounts in the same bank. Non-cash changes comprise new finance leases and reclassifications between categories. 21 Financial instruments Short term debtors and creditors and intercompany balances Short term debtors and creditors and intercompany balances have been excluded from all the following disclosures other than the currency risk disclosure. Interest rate risk and currency profile of financial liabilities and assets The following table analyses the currency and interest rate composition of the Group's financial liabilities and assets, comprising gross borrowings, and deposits where applicable. 96 31 December 2002 Weighted Weighted average average At At fixed period for floating fixed Non-interest interest which rate rates rates bearing Total rate is fixed (pound)'000 (pound)'000 (pound)'000 (pound)'000 % Years Financial liabilities Euro (1,533) (5,036) - (6,569) 7.7 1.9 Japanese Yen - (547) - (547) 6.6 0.6 Sterling (5,000) - - (5,000) - - US Dollar (745) (18,645) - (19,390) 8.8 1.2 Others (3,767) (953) - (4,720) 11.0 2.3 ------------ --------- ----------- ------------ ----------- -------------- (11,045) (25,181) - (36,226) Financial assets Chinese Rmb 731 - - 731 - - Euro 15,978 - - 15,978 - - Japanese Yen 372 - - 372 - - Sterling 30,046 - - 30,046 - - US Dollar 5,578 - - 5,578 - - Others 5,905 - - 5,905 - - ------------ --------- ----------- ------------ ----------- -------------- 58,610 - - 58,610 ------------ --------- ----------- ------------ 47,565 (25,181) - 22,384 ============ ========= =========== ============ Of which: Liquid resources 29,545 - - 29,545 Gross borrowings (11,045) (25,181) - (36,226) Cash 29,065 - - 29,065 ------------ --------- ----------- ------------ 47,565 (25,181) - 22,384 ============ ========= =========== ============ 31 December 2001 Weighted Weighted average average At At fixed period for floating fixed Non-interest interest which rate is rates rates bearing Total rate fixed (pound)'000 (pound)'000 (pound)'000 (pound)'000 % Years Financial liabilities Euro (3,380) (5,552) - (8,932) 7.7 2.3 Japanese Yen - (1,067) - (1,067) 6.6 1.3 Sterling - (42,926) - (42,926) 5.5 1.0 US Dollar - (28,428) - (28,428) 8.8 2.0 Others (4,692) - - (4,692) 11.0 2.4 ------------ ----------- -------------- ------------- ============= =============== (8,072) (77,973) - (86,045) Financial assets Australian Dollars 812 - - 812 - - Euro 21,518 - - 21,518 - - Japanese Yen 511 - - 511 - - Sterling 80,904 - - 80,904 - - US Dollar 8,511 - - 8,511 - - Others 4,818 - - 4,818 - - ------------ ----------- -------------- ------------- ============= =============== 117,074 - - 117,074 ------------ ----------- -------------- ------------- 109,002 (77,973) - 31,029 ============ =========== ============== ============= of which: liquid resources 92,827 - - 92,827 gross borrowings (8,072) (77,973) - (86,045) cash 24,247 - - 24,247 ------------- ----------- ------------- ------------- 109,002 (77,973) - 31,029 ============= =========== ============= ============= The sterling fixed rate liabilities include (pound)40 million five per cent non-convertible bonds. Once fair value of the warrants issued in February 2002 is considered in accordance with FRS4, the effective annual finance charge is 17 per cent. 97 Maturity analysis of undrawn committed borrowing facilities The Group had no undrawn committed borrowing facilities available at the 31 December 2002 or 2001. Currency exposures As explained in the Financial Review, to mitigate the effect of the currency exposures arising from its net investments overseas the Group borrows, where appropriate, in the local currencies arising from its net investments. Gains and losses arising on net investments overseas are recognized in the statement of total recognized gains and losses. The tables below show the extent to which Group companies have monetary assets and liabilities in currencies other than their local currency. Foreign exchange differences on retranslation of these assets and liabilities are taken to the profit and loss account of the Group companies and the Group. 31 December 2002 Net foreign currency monetary assets/(liabilities) Euro Japenese Sterling US Others Total Yen Dollar (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 Functional currency of Group operation Euro - - (82) 135 (176) (123) Sterling (8,742) - - (1,586) 2,225 (8,103) US Dollar (3) - - - 242 239 Others (4,538) - 1 (3,217) (692) (8,446) ------------ ----------- ----------- --------- --------- ----------- (13,283) - (81) (4,668) 1,599 (16,433) ============ =========== =========== ========= ========= =========== 31 December 2001 Net foreign currency monetary assets/(liabilities) Euro Japenese Sterling US Others Total Yen Dollar (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound)'000 Functional currency of Group operation Euro - 10,976 (56) 66,572 2,053 79,545 Sterling 817 - - (3,349) 6,458 3,926 US Dollar (43) - - - 1,196 1,153 Others (4,123) - (137) (7,712) (1,245) (13,217) ----------- ------------- ------------- ----------- ----------- ------------- (3,349) 10,976 (193) 55,511 8,462 71,407 =========== ============= ============= =========== =========== ============= Fair value disclosures The following table provides a comparison by category of the carrying amounts and the fair value of the Group's financial assets and liabilities at 31 December. Fair value is the amount at which a financial instrument could be exchanged in an arm's length transaction between informed and willing parties, other than a forced or liquidation sale and excludes acquired interest. Set out below the table is a summary of the methods and assumptions used for each category of financial instrument. Book value Fair value Book value Fair value 31 Dec 2002 31 Dec 2002 31 Dec 2001 31 Dec 2001 (pound)'000 (pound)'000 (pound)'000 (pound)'000 Primary financial instruments held or issued to finance the Group's operations Short-term borrowings (16,567) (15,504) (61,651) (60,499) Long-term borrowings (19,659) (15,899) (24,394) (17,712) Short-term deposits 29,545 29,545 92,827 92,827 Cash at bank and in hand 29,065 29,065 24,247 24,247 ----------------- --------------- ---------------- ------------- Summary of methods and assumptions Forward foreign currency contracts and currency options Fair value is based on market price of comparable instruments at the balance sheet date. 98 Short-term deposits and borrowings The fair value of short-term deposits, loans and overdrafts approximates to the carrying value because of the short maturity of these instruments. The fair value of finance leases has been calculated by discounting future cash flows at the Group's weighted average cost of capital. Long-term borrowings The fair value of bank loans and other loans approximates to the carrying value because the majority are floating rate where payments are reset to market rates at intervals of less than one year. The fair value of finance leases has been calculated by discounting future cash flows at the Group's weighted average cost of capital. Hedges There were no off-balance sheet (unrecognized) or on-balance sheet (deferred) gains or losses in respect of financial instruments used as hedges at the end of the year. 22 Employee share ownership plan ("ESOP") During 1999 the Group established the Regus Employee Trust. The Trustee is Mourant & Co Trustees Limited which is an independent professional trust company residing in Jersey. The trust is a discretionary trust for the benefit of employees (including directors). The ESOP provides for the issue of options and the payment of bonuses to the Group's employees (including directors) at the discretion of the Company. Regus is not deemed to be the sponsor of the ESOP for the purposes of UITF17. The Trustee is not entitled to receive dividends. At 31 December 2002, the trust held 18,120,670 shares in Regus plc (note 11). The market value at 31 December 2002 was (pound)1.9 million. Costs incurred by the trust are expensed in the profit and loss account. The trust has subsequently sold 12 million shares. At 31 December 2002, awards over a total of 23,809,949 (December 2001: 25,317,932) shares, net of lapses, had been granted to employees. The awards have been issued in 14 tranches and some of the awards had been granted subject to the performance of the Group (performance awards). Details of the awards are provided below: Exercise 31 Dec 2001 31 Dec 2002 Award Type Date price Number of New Lapses Exercise Number of exercisable ((pound)) awards Awards awards awards ----------------------------------------------------------------------------------------------------------------------- Performance 1 Jan 03 to 1 Jan 07 1.455 8,312,868 - (325,430) - 7,987,438 awards 1 Jan 04 to 1 Jan 08 2.600 971,034 - (12,506) - 958,528 26 Mar 04 to 26 Mar 06 2.560 1,391,537 - (470,418) - 921,119 8 Jun 04 to 26 Mar 06 2.560 301,491 - (42,967) - 258,524 8 Jun 04 to 26 Mar 06 2.275 84,876 - - - 84,876 29 Aug 04 0.475 50,000 - - - 50,000 12 Nov 04 0.335 195,000 - - - 195,000 31 Dec 05 to 28 Aug 12 0.068 - 500,000 - - 500,000 Non-performance 1 Jan 03 to 1 Jan 07 1.455 5,916,803 - (700,689) - 5,216,114 awards 1 Jan 03 to 1 Jan 06 0.050 3,160,555 - (245,812) (81,197) 2,833,546 1 Jan 04 to 1 Jan 08 2.600 1,728,768 - (290,562) - 1,438,206 29 Aug 04 0.475 50,000 - - - 50,000 12 Nov 04 0.335 3,155,000 - (130,000) - 3,025,000 28 Feb 05 to 27 Feb 12 0.248 - 155,000 - - 155,000 28 Mar 05 to 27 Mar 12 0.440 - 55,512 - - 55,512 30 May 05 to 29 May 12 0.385 - 81,086 - - 81,086 -------------------------------------------------------------- 25,317,932 791,598 (2,218,384) (81,197) 23,809,949 ============================================================== 99 22 Employee share ownership plan ("ESOP") (continued) In addition at 31 December 2002, awards over 623,215 American Depository Shares (December 2001: 547,369), net of lapses, had been granted to employees. The awards have been issued in six tranches and some of the awards had been granted subject to the performance of the Group (performance awards). Details of the awards are provided below: Exercise 31 Dec 2001 31 Dec 2002 Award Type Date price Number of New Lapses Exercise Number of exercisable ($) awards Awards awards awards Performance 26 March 04 to 26 March 06 18.188 134,741 - (63,096) - 71,645 awards 8 June 04 to 26 March 06 18.188 99,679 - (42,058) - 57,621 8 June 04 to 26 March 06 16.200 83,949 - - - 83,949 29 Aug 04 3.290 73,000 - - - 73,000 31 Dec 05 to 29 May 09 2.810 - 200,000 - 200,000 Non-performance awards 29 Aug 04 3.290 20,000 - (10,000) - 10,000 12 Nov 04 2.300 136,000 - (10,000) - 126,000 29 Feb 05 to 27 Feb 12 2.000 - 1,000 - - 1,000 -------------------------------------------------------------- 547,369 201,000 (125,154) - 623,215 ============================================================== The Group also operates a SAYE share ownership plan however the number of shares involved is immaterial. 23 Capital commitments 31 Dec 2002 31 Dec 2001 (pound)'000 (pound)'000 Contracts placed for future capital expenditure not provided in the 925 5,246 financial statements 24 Operating lease commitments At 31 December the Group has lease agreements in respect of properties, vehicles, plant and equipment, for which the payments extend over a number of years. Vehicles, Vehicles, Property plant and Total Property plant and Total 31 Dec equipment 31 Dec 2002 31 Dec 2001 equipment 31 Dec 2002 31 Dec 2002 31 Dec 2001 2001 (pound) '000 (pound) '000 (pound) '000 (pound) '000 (pound) '000 (pound) '000 Annual commitments under non-cancellable operating leases expiring: Within one year 2,282 946 3,228 4,285 1,311 5,596 Between one and five years 64,970 4,525 69,495 54,452 4,012 58,464 After five years 79,777 205 79,982 157,112 182 157,294 ----------- ------------- ------------ ------------ ------------- ----------- 147,029 5,676 152,705 215,849 5,505 221,354 =========== ============= ============ ============ ============= =========== 31 Dec 2002 31 Dec 2001 Total Total (pound) '000 (pound) '000 Minimum future lease payments under non-cancellable operating leases: Amounts due within one year 152,705 221,354 Amounts due between one and two years 146,038 217,154 Amounts due between two and three years 138,232 202,742 Amounts due between three and four years 117,317 189,295 Amounts due between four and five years 98,014 171,033 Amounts due after five years 243,823 748,401 ------------- ------------- 896,129 1,749,979 ============= ============= 100 25 Contingent liabilities The Group has bank guarantees and letters of credit held with certain banks totaling (pound)26,134,000 (December 2001: (pound)28,358,000). The Company also acts as a guarantor for certain obligations of other subsidiary entities. At 31 December 2002 the Group had received a number of claims principally from landlords relating to the terms of building leases. Where appropriate the directors have made provisions. 26 Related party transactions During the year ended 31 December 2002 the Group received management fees of (pound)1.3 million (December 2001: (pound)4.2 million) from its joint venture entities as listed in note 30. At 31 December 2002, (pound)2.0 million (December 2001: (pound)4.1 million) was due to the Group from the joint ventures. 27 Post balance sheet events a) Audited On 14 January 2003 Regus' US subsidiaries, Regus Business Center Corp ("Regus US") and Stratis Business Centres Inc ("Stratis"), each filed a voluntary petition for relief under Chapter 11 of the US Bankruptcy Code in the Court of the Southern District of New York. Regus Plc and Regus Business Centres BV, which are holding companies for the Regus Group and have both given guarantees in relation to certain leasehold liabilities of the US business, also filed for relief under Chapter 11. Regus plc and Regus Business Centres BV are not engaged in any form of administration proceedings or any other arrangement outside of the US. Similarly, on 22 April 2003, one of the Groups German subsidiaries was placed in voluntary administration, which subsequently became an involuntary liquidation. b) Unaudited In July 2003 we received (pound)10 million in connection with the first tranche of deferred consideration for the disposal of a 58% stake in the UK business. 28 Ultimate parent company and controlling party Maxon Investments BV, a company incorporated in the Netherlands is considered as the ultimate parent company. M L J Dixon is considered the ultimate controlling party by virtue of his effective controlling interest in the equity shares of the Company via Maxon Investments BV. 101 29 Summary of differences between UK and US GAAP financial statements The Group's consolidated financial statements are prepared in accordance with UK GAAP, which differs in certain respects from US GAAP. Differences which have a significant effect on the consolidated net loss and shareholders' funds of the Group are set out below. Note 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound) '000 (pound) '000 (pound) '000 Net loss as reported in accordance with UK GAAP (123,399) (118,238) (13,530) US GAAP adjustments: Franchise revenue (a) (204) (682) - Compensation expense related to options granted (b) - - (6,836) by shareholder Compensation expense related to other variable (b) (375) (6,809) 3,997 plan options Provision for onerous leases (c) 26,387 27,446 - Profit on sale of group undertakings (d) (327) Deferred taxes (e) (7,341) 5,438 (474) Write down of employee share trust shares (f) - 41,395 - ------------------ ------------------ ----------------- Net loss in accordance with US GAAP (105,259) (51,450) (16,843) ================== ================== ================= Weighted average shares outstanding ('000) 582,172 581,649 502,773 Loss per ordinary share (p) (g) (18.1) (8.8) (3.4) The following is a summary of the material adjustments to shareholders' funds/ (deficit) which would have been required if US GAAP had been applied instead of UK GAAP: Note 31 Dec 2002 31 Dec 2001 (pound) '000 (pound) '000 Shareholders' funds/(deficit) as reported in accordance with UK (28,392) 88,445 GAAP US GAAP adjustments: Franchise revenue (a) (886) (682) Compensation expense related to other variable plan options (b) 600 595 Provision for onerous leases (c) 53,670 27,446 Deferred taxes (e) - 7,341 Employee share trust (investment in own shares) (f) (3,805) (3,805) Investments accounted for under the equity method 236 - --------------- ---------------- Shareholders' funds/(deficit) recorded in accordance with US GAAP 21,423 119,340 =============== ================ (a) Franchise Revenue Recognition UK GAAP does not require the receipt of up front franchise fees to be recognized over the life of the franchise agreement but are recorded as the revenue is received in the franchisers accounts. Under US GAAP, up front payments from franchisees are required to be recognized over the length of the agreement. (b) Share option schemes Under UK GAAP, options granted to employees by the Company to subscribe in the Company's shares where the exercise price of the option is linked to performance do not result in any compensation costs being recorded by the Company if the stated exercise price is equal to or in excess of the fair value of the underlying ordinary shares at the date of grant. Under US GAAP, Accounting Principles Board Opinion No. 25, " Accounting for Stock Issued to Employees" compensation cost must be recognized if the option plan contains performance related criteria which results in the option plan being accounted for as a variable plan. Expense is recorded in each period to the measurement date or vesting date for increases in the fair value of the underlying ordinary shares over the stated exercise price of the share options with an offsetting credit to the share premium amount. However under UK GAAP and US GAAP any cash awards are recorded as a liability at each balance sheet date. Under UK GAAP, compensation expense is not recorded in relation to options granted to an employee by the primary shareholder of the Company. 102 In November 1999, Maxon granted an option in favor of affiliates of Deutsche Bank and Apollo, two significant shareholders in the Group, over 3,926,484 shares for an aggregate strike price of (pound)1. The options were exercisable within twelve months (or such shorter period ending on the date on which an exit, being either an initial public offering or completion of the disposal of all or substantially all of the Group's shares or assets, occurs) from the earlier of the date on which the board of Directors notifies the Deutsche Bank and Apollo affiliates in writing that an exit is imminent and the date of an announcement to the public of an intention to proceed with an initial public offering. UK GAAP is not prescriptive with respect to accounting for transactions by the principal shareholder which benefit the Group. Under US GAAP, AIN-APB25. No.1, " Stock Plans Established by a Principal Stockholder" provides guidance for accounting for compensatory and non-compensatory stock plans established by a principal stockholder and, by analogy, for other transactions entered into by a principal stockholder that may benefit the company. The option agreement specified that it was for the benefit of Maxon and for the benefit of and on behalf of the Group, and was made in consideration of Deutsche Bank and Apollo waiving certain rights contained in the shareholders' agreement. As such, the effects of the option would be recorded wholly within shareholders' funds during 2000. The compensation expense adjustment for 2002 of (pound)0.4 million is made up as follows: o a UK/US GAAP difference relating to Reward options of (pound)0.5 million. The original UK GAAP charge in 2000 was the difference between the exercise price of the reward options at (pound)0.05 and the IPO price of (pound)2.60 multiplied by the number of Reward options issued (less lapsed Reward options). Under UK GAAP at December 31, 2000 this was taken as a one-off charge and amounted to (pound)9.2 million. Since the market price dropped to around (pound)0.52 at December 31, 2001 the majority of the accrual (pound)8.7 million was reversed on a UK GAAP basis in 2001 to leave an accrual of (pound)0.5 million which has not been adjusted in 2002 and consequently has had no impact on the profit and loss account for the year. Under US GAAP the compensation charge of (pound)9.2 million is amortized over the vesting period. Therefore the US GAAP charge is (pound)0.5 million for the year ended 31 December 2002. o a UK/US GAAP difference relating to premier options of (pound)0.9 million. Under US GAAP the compensation charge, being the difference between the excise price of (pound)1.455 and the market value at the date of issue of (pound)2.60 is amortised over the vesting period. There is no charge under UK GAAP in relation to these Premier options. o Shareholders' funds/(deficit) was not affected by the differences between UK GAAP and US GAAP on these options as the difference resulted in recording an increase to expense and a corresponding increase to contributed capital, except for awards granted to employees where the company will pay a cash bonus for the difference between the fair value and the base price of the awards. (c) Provision for onerous lease commitments Under UK GAAP, a company is required to provide for the onerous (i.e. loss-making) element of any present leasehold obligations. Regus reviewed its entire property portfolio and made appropriate provision for those leases which it felt were likely to result in net operating losses for the foreseeable future. US GAAP requires no such provision. (d) Profit on sale of Group undertakings The profit on sale of a Group undertakings represents the profit on sale of the UK business of (pound)23.0 million and a loss on the sale of Romania of (pound)0.3 million. Under UK GAAP the profit or loss is calculated by deducting the net assets disposed of from the proceeds. Under US GAAP the net assets of the subsidiary differs from the net assets under UK GAAP and so a GAAP adjustment arises. (e) Deferred taxes After adopting FRS 19, the standards for recognizing a deferred tax asset are the same for both UK GAAP and US GAAP. However, under UK GAAP, no deferred tax asset was recognized at December 31, 2001 upon the adoption of FRS 19 based on an evaluation by management during 2002 that the likelihood of realizing the deferred tax asset was not more likely than not. For US GAAP purposes, based on all evidence available at December 31, 2001, a deferred tax asset was recognized; however, based on events that occurred during 2002, such deferred tax asset has been fully provided for with a valuation allowance. (f) Employee share trust arrangements An employee share trust has been established in accordance with certain employee share option schemes. Under UK GAAP, the Company's ordinary shares held by the employee share trust are included at either historical net book value or, in certain circumstances, at closing market value in fixed asset investments. As at 31 December 2002 the employee share trust held ordinary shares with a historical net book value of (pound)3,805,000. Under US GAAP, such shares are classified as treasury stock and presented at their historical cost as a deduction in shareholders' equity. 103 (g) Earnings per share (EPS) Under UK GAAP, primary EPS is based on the weighted average number of ordinary shares outstanding during the period. Primary EPS is the profit/(loss) in pence attributable to each equity share, based on the profit/ (loss) for the financial period attributable to ordinary shareholders divided by the weighted average number of ordinary shares in issue during the period. This method is used in computing basic EPS under US GAAP. Under FRS 14 (Earnings per share), diluted EPS must be disclosed. This is based on profit/(loss) for the financial period and computed using the weighted average number of shares in issue during the period and the dilutive effect of all share options and ordinary share equivalents. This method is similar to the treasury stock method used to compute diluted EPS for US GAAP purposes. Under UK GAAP, the weighted average number of ordinary shares in issue during the period should exclude the shares held by the Group's employee share ownership plans (ESOP) in respect of which dividends have been waived. Under US GAAP, such shares are regarded as treasury stock and are therefore not included for the purpose of the EPS calculation. As of 31 December 2002, the ESOP had acquired 18,120,670 shares. As of 31 December 2002, 31 December 2001 and 31 December 2000, potentially dilutive options representing 26,926,024, 28,054,777 and 24,621,498 shares, respectively, were excluded from the calculation of basic EPS, as they were deemed to be anti-dilutive. Classification differences between UK & US GAAP (h) Cash flows Under UK GAAP, the Group complies with FRS 1 (revised) (Cash Flow Statements), the objective and principles of which are similar to those set out in Statement of Financial Accounting Standards No. 95 (Statement of Cash Flows) (SFAS 95). The principal difference between the two standards is in respect of classification. Under FRS 1 (revised), the Group presents its cash flow for (a) continuing operating activities; (b) returns on investment and servicing of finance; (c) taxation; (d) capital expenditures and financial investment; (e) acquisitions and disposals; (f) dividends to ordinary shareholders; (g) management of liquid resources; and (h) financing activities. SFAS 95 requires only three categories of cash flow activity, those relating to (a) operating; (b) investing; and (c) financing activities. The cash flows within the UK headings of " Continuing operating activities", " Returns on investments and servicing of finance" and " Taxation" would all be included within the heading of " Net cash provided by operating activities" under SFAS 95. Likewise, the UK headings of " Capital expenditure and financial investment" and " Acquisitions and disposals" plus movements in restricted cash excluded from cash and cash equivalents as set out below corresponds with " Cash flows from investing activities" under SFAS 95, and " Management of liquid resources" and " Financing" under UK GAAP, subject to movements in restricted cash being classified within " Cashflows from investing activities" , correspond with " Cash flows from financing activities" under US GAAP. Other non cash movements comprise new finance leases and reclassifications between categories and the amounts of these adjustments are set out in note 20(d). In addition under FRS 1 (revised), cash represents cash at bank and in hand less bank overdrafts. Movements of liquid resources are included under a separate heading. Under US GAAP, cash and cash equivalents would include cash and short-term investments with original maturities of three months or less. It excludes restricted cash and primarily deposits held as security for lease guarantees, of (pound)40,945,000, (pound)31,600,000 and (pound)28,700,000 at 31 December 2000, 2001 and 2002 respectively. Movements in restricted cash are classified within " Cashflows from investing activities". Set out below, for illustrative purposes, are summary consolidated statements of cash flows under US GAAP: 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound) '000 (pound) '000 (pound) '000 Net cash provided by operating activities (17,647) 38,024 108,672 Net cash used in investing activities (4,324) (104,605) (109,336) Net cash (used in)/provided by financing activities (33,722) 24,300 68,431 Effect of exchange rate changes on cash 129 (1,121) 1,482 -------------- ---------------- --------------- Net (decrease)/increase in cash and cash equivalents (55,564) (43,402) 69,249 Other non cash movement - - 9,497 -------------- ---------------- --------------- (55,564) (43,402) 78,746 Cash and cash equivalents at the beginning of year 85,475 128,877 50,131 -------------- ---------------- --------------- Cash and cash equivalents at the end of the year 29,911 85,475 128,877 ============== ================ =============== (i) Foreign Currency Translation Under UK GAAP the financial statements of the Group's foreign subsidiaries are measured using local currency (pounds sterling) as the functional currency. Assets and liabilities of these subsidiaries are translated at exchange rates as of the balance sheet date. Revenues and expenses are translated at average rates of exchange in effect during the year. Gains and losses arising on these translations are taken to reserves, net of exchange differences arising on related foreign currency borrowings. 104 Under US GAAP, the financial statements of the Group's foreign subsidiaries are measured using local currency (pounds sterling) as the functional currency. Assets and liabilities of these subsidiaries are translated at exchange rates as of the balance sheet date. Revenues and expenses are translated at average rates of exchange in effect during the year. The resulting cumulative translation adjustments are recorded as a separate component of shareholders' funds/(deficit) as other comprehensive income. Foreign currency transaction gains and losses are included in consolidated net profit/(loss). Under UK GAAP the cumulative foreign exchange differences as at 31 December, 2002, were (pound)4,111,000 (2001: (pound)3,000 , 2000: (pound)(204,000)). Under US GAAP the cumulative foreign exchange adjustments are (pound)4,454,000 (2001: (pound)346,000 , 2000: (pound)129,000). The difference in foreign exchange differences between UK and US GAAP relates to exchange differences on deferred tax assets held under US GAAP. (j) Current assets & liabilities Current assets under UK GAAP include debtors which fall due after more than one year and restricted cash. Under US GAAP, such assets would be reclassified as non-current assets. Restricted cash of (pound)28,700,000 (Dec 2001: (pound)31,600,000) would be reclassified under US GAAP from current assets to non-current assets. (k) Extraordinary items Under UK GAAP, extraordinary items are those possessing a high degree of abnormality which arose from events or transactions that fall outside the ordinary activities of the business. Extraordinary items are included in the profit and loss account after " Profit on ordinary activities after tax". It is very rare under UK GAAP for a business to account for an item as extraordinary given the narrow definition. Under US GAAP, extraordinary items are considered both unusual in nature and infrequent in occurrence. (l) SFAS 130 (Reporting Comprehensive Income) Statement of Financial Accounting Standards No 130 (Reporting Comprehensive Income) (SFAS 130) requires that all items that are required to be recognized under accounting standards as components of comprehensive income should be reported in the financial statement that is displayed with the same prominence as other financial statements. It requires that an enterprise (i) classify items of other comprehensive income by their nature in a financial statement and (ii) display the accumulated balance of other comprehensive income separately from retained earnings and additional paid-in capital in the equity section of statement of financial position. Required disclosures have been made in the Group's financial statements in the statement of recognized gains and losses. 30 Additional US GAAP disclosures (a) Income tax and deferred tax Loss before tax under UK GAAP between UK and overseas was as follows: 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound) '000 (pound) '000 (pound) '000 UK 27,866 (38,402) 21,994 Overseas (146,930) (71,679) (25,851) ------------------ ------------------- --------------- (119,064) (110,081) (3,857) ================== =================== =============== 105 The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities at 31 December, 2002 and 2001 adjusted for US GAAP are presented below: 12 months to 12 months to 31 Dec 2002 31 Dec 2001 (pound) '000 (pound) '000 Deferred tax assets: Net operating loss carry forwards 75,125 47,409 Start up costs and reserves 33,562 21,859 Other 25,437 10,253 ------------------ --------------- Total gross deferred tax assets 134,124 79,521 Less valuation allowance (130,028) (68,216) ------------------ --------------- Net deferred tax assets after valuation allowance 4,096 11,305 ------------------ --------------- Deferred tax liabilities: Accelerated capital allowances (1,086) (3,856) Other (2,361) (964) ------------------ --------------- Total gross deferred liabilities (3,447) (4,820) ------------------ --------------- Net deferred tax assets 649 6,485 ================== =============== The valuation allowance for deferred tax assets as of 31 December 2002 and 2001 was (pound)127,883,000 and (pound)68,216,000, respectively. The net change in the total valuation allowance for the years ended 31 December, 2002 and 2001 was an increase of (pound)59,667,000 and (pound)34,240,000 respectively. In assessing the realisability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent on the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income, and tax planning strategies in making this assessment. Management believes it is more likely than not that the Group will realize benefits of these deductible differences, net of existing valuation allowances at 31 December 2002. (b) Share compensation Employee Share Option Scheme In October 1995, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 123 (Accounting for Stock-Based Compensation) (SFAS 123), which encouraged the use of a fair value based method of accounting for compensation expense associated with share options and similar plans. For US GAAP purposes, the Company has elected to continue to use the intrinsic value based method prescribed by Accounting Principles Board Opinion No. 25 (Accounting for Stock Issued to Employees) (APB 25), as permitted by SFAS 123. SFAS 123 requires additional disclosures, including pro-forma calculations of net earnings and earnings per share as if the fair value method of accounting prescribed by SFAS 123 had been applied in 1999, 2000 and 2001. The Company issued share options to substantially all its employees during 1999. Further issues were made during 2000, 2001 and 2002. Employees received share options to acquire a fixed number of shares based on their salary level and position in the Company. All employees received options that are subject to a performance target (the performance options) and all employees received options designated as reward options. The exercise price for share options granted to employees is fixed at the date of the grant although the directors of the Company have the discretion to waive some or all of the exercise price of the reward options. The fair value of shares at the date of grant is equal to the exercise price. The options vested on the later of a flotation of the Company's shares or defined periods as follows: in the case of ordinary and performance options, vesting occurs in three equal installments on 1 January of each of 2003, 2004 and 2005. In the case of reward options, vesting occurs in two equal installments on 1 January in each of 2003 and 2004. In each case, the vesting period was extended by the directors as the market capitalization of the Company on flotation exceeded (pound)1 billion. The performance options require that the value of the Company's ordinary shares outperform the Financial Times Stock Exchange 250 Index by the following margins over the option period: 30% for options exercisable in 2003 or before; 40% for options exercisable in 2004; or 50% for options exercisable in 2005 or after. If a target is not met, the performance options will only be exercisable if and when a subsequent target is met. Certain countries in which the Company operates do not provide for the issuance and exercise of share options. In these situations, the awards granted to the employees represent rights under which the Company will pay a cash bonus to the employee for the difference between the fair value of the Company's shares on the date of exercise and a base price for the award. The base price is an amount determined by the board of directors of the Company on the date of grant, which cannot be less than the fair value of the Company's shares at that date. As of 31 December, 2002 and 2001, these awards were not a material portion of the awards granted to date. 106 If a participant's employment with the Group ends, his options or awards will normally lapse unless he leaves in specified circumstances such as injury, disability or redundancy. In such circumstances, his option or award may be exercised within 12 months of the later of the date on which his employment ends and the last vesting date for the option or award. Options outstanding 31 Dec 2000 Granted Forfeited & 31 Dec Granted Forfeited Exercised 31 Dec Exercised 2001 2002 Number of options (000's) UK shares Exercise price (pound)0.050 3,611 - (450) 3,161 - (246) (81) 2,834 Exercise price (pound)0.068 - - - - 500 - - 500 Exercise price (pound)0.248 - - - - 155 - - 155 Exercise price (pound)0.335 - 3,430 (80) 3,350 - (130) - 3,220 Exercise price (pound)0.385 - - - - 81 - - 81 Exercise price (pound)0.440 - - - - 55 - - 55 Exercise price (pound)0.475 - 1,051 (951) 100 - - - 100 Exercise price (pound)1.455 16,664 - (2,434) 14,230 - (1,026) - 13,204 Exercise price (pound)2.275 - 85 - 85 - - - 85 Exercise price (pound)2.560 - 2,294 (601) 1,693 - (513) - 1,180 Exercise price (pound)2.600 3,747 - (1,048) 2,699 - (303) - 2,396 ADR shares Exercise price $2.000 - - - - 1 - - 1 Exercise price $2.300 - 141 (5) 136 - (10) - 126 Exercise price $2.810 - - - - 200 - - 200 Exercise price $3.290 - 143 (50) 93 - (10) - 83 Exercise price $16.200 - 84 - 84 - - - 84 Exercise price $18.188 - 310 (76) 234 - (105) - 129 Exercise price $25.000 120 - (120) - - - - 0 SAYE shares Exercise price (pound)2.42 59 - (8) 51 - (4) - 47 Exercise price (pound)2.64 734 - (271) 463 - (220) - 243 Exercise price (pound)15.98* 24 - (6) 18 - (17) - 1 * over ADR shares Options have been issued at an exercise price ranging from (pound)0.05 to (pound)2.600. From the date of modification to the date the award is exercised, such awards shall be accounted for as variable. Compensation expense is recorded over the vesting period. The weighted average remaining contractual life amounts to 7.6 years (92 months) (2001: 8.5 years (103 months). The Company granted 20,971,634 options in December 1999, 2,790,203 options in January 2000, 100,000 options in February 2000, 111,061 options in May 2000, 3,648,258 options in August 2000, 426,295 options in September 2000, 817,358 sharesave options in November 2000, 1,942,441 in March 2001, 436,264 in June 2001, 1,051,250 in August 2001, 3,430,000 in November 2001, 300,000 in February 2002, 88,052 in March 2002, 136,280 in May 2002 and 500,000 in August 2002. In addition, the company issued 120,000 options over American Depositary Receipts in December 2000, 185,636 in March 2001, 208,388 in June 2001, 143,000 in August 2001, 141,000 in November 2001, 1,000 in February 2002 and 200,000 in May 2002. Share-based compensation represents the difference between the exercise price of share options granted in 1999, 2000, 2001 and 2002 and the fair market value of the underlying ordinary shares at each period end. The Company recorded a compensation expense under APB 25 for the years ended 31 December 2001 of (pound)375,000 (Dec 2001: (pound)6,8 million; December 2000: ((pound)4.0 million)). The estimated fair value for purposes of APB 25 is based on a valuation of the Company at the time of the issuance of shares in October and November 1999. The compensation charge net of related tax effects that would have been included in the determination of net income if the fair value method had been applied to all awards would be a credit of (pound)1.2 million (2001: (pound)5.6 million, 2000: ((pound)6.8 million)) If compensation expense had been determined based upon the estimated grant date fair value in accordance with SFAS 123, the Company's net loss for the year ended 31 December, 2000, 2001 and 2002 would have been as follows: 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 31 Dec 2000 (pound) '000 (pound) '000 (pound) '000 Net Loss: As reported (105,259) (51,450) (16,843) Proforma (103,146) (47,318) (19,282) Net loss per ordinary share (basic and diluted) p p p As reported (18.1) (8.8) (3.4) Proforma (17.7) (8.1) (3.8) Fair values above were determined using the Black-Scholes option-pricing model. The key assumptions used in the Black-Scholes model were as follows: Dividend yield 0% 0% 0% Expected volatility 39% 61% 33% Risk free interest rate 5.2% 5.2% 5.2% Expected life 1-10 years 2-6 years 3-6 years 107 The weighted average fair value of stock options granted during 2000, 2001 and 2002 is (pound)2.59, (pound)0.45 and (pound)0.24 respectively and is being amortized over the vesting periods ranging for up to five years from Ist January 2003 to Ist January 2008. SAYE scheme The group operates several sharesave plans in various countries which allow all employees to save a regular sum over 2 to 5 years after which the accumulated fund belonging to the employee can be used to purchase shares in Regus plc at a price from (pound)2.42 to (pound)2.64 depending upon local country legislation, a discount of 15-20% at the date of the grant. Any options granted where the discount on the exercise price is greater than 15% are considered compensatory under US GAAP and any expense is recognized over the life of the savings contract. Executive Officer Share Option Agreements In November 1992 Maxon entered into option agreements with certain executive officers of the Company related to shares of the Company held by Maxon as part of the compensation for the services of these executive officers. These agreements covered 8% of the shares of the Company held by Maxon, with a stated exercise price of (pound)0.00375 per share, both as adjusted for subsequent share splits. Until 30 June, 2000, this exercise price was subject to adjustment based on a proportional share of any future capital contributions made by Maxon to the Company. There have been no such contributions since the date of these agreements. These options vest over periods from 31 December, 2002 to 31 December, 2003. On 30 June, 2000 the agreement was amended to fix the exercise price at (pound)0.00375 irrespective of any future capital contributions made by Maxon to the Company. In February 1999, Maxon entered into a supplemental agreement with one of the executive officers whereby Maxon paid the executive officer US$2 million in exchange for the forfeiture of a portion of the shares covered under the option agreements leaving a total of approximately 23,140,000 shares outstanding under the option agreements. The repurchase of the options resulted in no additional compensation expense, as the previously recorded compensation expense related to those options had already exceeded the consideration paid for the retirement of those options. As the exercise price was subject to adjustment, these option agreements required variable plan accounting under APB 25 up to 30 June, 2000. Accordingly, the Company has recorded a compensation gain/(expense) at each period end for the increase or decrease in the value of the underlying shares. From 1 July, 2000, as the exercise price is fixed, these option agreements will require fixed plan accounting and hence no further compensation gain or expense is expected. Therefore no compensation gain/(expense) was recorded in the years ended 31 December 2002 and 31 December 2001 (Dec 2000: ((pound)6,836,000)) from the fluctuations in the fair value of the underlying securities. At 31 December 1999, there were no directly comparable quoted companies against which the Company's shares can be valued. Hence the fair value of the underlying shares have been calculated by reference to the subscription prices for shares issued by the Company to independent third parties on 3 August 1998 and October/November 1999. The subscription price for the shares issued at 3 August 1998 and October/November 1999 have been used to calculate the fair value of the options as at 31 December 1999. (c) Stock purchase warrants and options The Company entered into a medium term (pound)10 million secured loan facility with Union Bank of Switzerland (UBS) dated 12 November, 1997. The facility included a detachable stock warrant agreement of the same date among Maxon, Mark Dixon and UBS that grants options to UBS on a proportion of the shares of the Company held by Maxon. These options were exercisable upon the earliest of an initial public offering of ordinary shares of the Company's stock, a significant trade sale of the Company, or five years from the date of the warrant agreement. Under the original agreement the exercise price of the warrants was nominal and the number of shares granted via these warrants was contingent upon the timing and valuation of the Company, with a stated maximum value of (pound)8.5 million. On 3 August, 1998 Maxon and UBS entered into a deed of amendment to the UBS option agreement under which UBS agreed to waive its rights to receive shares of the Company at the time of an initial public offering in consideration for a payment by Maxon of (pound)8.5 million to be paid at the time of the initial public offering. Under UK GAAP this arrangement has no impact on the Company's financial statements as the Company is not a party to the warrant agreement. However, under US GAAP when the principal shareholder enters into transactions that directly relate to obligations of the Company these transactions should be accounted for as if the Company had entered into the transaction directly. At the date of the loan facility and warrant agreement, the fair value of the related warrants of (pound)2.6 million is reflected under US GAAP as a liability to the Company, due to UBS' ability to require the settlement of warrants in cash, and as a discount against proceeds. This discount has been amortized using the effective interest method over the life of the loan, with additional interest expense of (pound)527,000 in the year ended 31 December, 1998. The loan facility was repaid in June 1999, with the unamortized portion of the discount charged to the profit and loss account at that time. The total additional interest expense in the year ended 31 December, 1999 was (pound)2,038,000, which includes the amortization of (pound)263,000 and the write-off of the unamortized portion of the loan discount of (pound)1,775,000. 108 The warrant liability was adjusted to the fair value at each balance sheet date. The Company has recorded expenses of (pound)1.5 million and (pound)nil for the years ended 31 December, 1999, and 2000 related to these increases in fair value. This results in a liability of (pound)8.5 million at 31 December 1999. On the date of the IPO the warrant agreement between UBS and Maxon was settled, and the liability was reclassified as a contribution to share capital. (d) Convertible Bond Issue The Directors felt that the business would be additionally protected by the creation of a cash reserve and raised (pound)40m on 28 December 2001 by way of a convertible bond issue. The option to convert the bond lies with Regus (unless the share price rises above 86.32 pence) and the Directors closely monitored the trading performance and projected cashflows in order to be able to make an early decision to convert the bond if conditions required. No such decision was made in the year ended 31 December 2002. (e) Segment information SFAS 131 (Disclosures about Segments of an Enterprise and related Information) Statement of Financial Accounting Standards No. 131 (Disclosure about Segments of an Enterprise and Related Information) (SFAS 131) requires that companies disclose segment data based on how management makes decisions about allocating resources to segments and measuring their performance. It also requires entity-wide disclosures about the products and services an entity provides, the material countries in which it holds assets and reports revenues and its major customers. Pursuant to the definitions contained in SFAS 131, the Company has eight geographical reportable segments for the purposes of managing the business: UK & Ireland, Benelux, Germany, Southern Europe, Northern Europe, North America, South and Central America and Rest of the World. Each segment has separate results that are reviewed by the Group's Chief operating decision maker. Each segment provides the same products and services. The accounting policies of the segments are the same as described in the summary of significant accounting policies. Other office costs comprise head office costs net of management charges to other operating segments. Other assets comprise assets managed at a corporate level and which are not attributed to individual segments. The Group's interest, tax expense and exceptional items are managed centrally at corporate level and are not attributed to individual segments. 109 Turnover Gross profit (center contribution) 12 months to 12 months to 12 months 12 months to 12 months to 12 months to 31 Dec 2002 31 Dec 2001 to 31 Dec 31 Dec 2002 31 Dec 2001 31 Dec 2000 2000 (pound)'000 (pound) '000 (pound) '000 (pound)'000 (pound)'000 (pound)'000 Geographical analysis United Kingdom & 176,680 215,188 188,862 31,370 56,916 59,619 Ireland Benelux 31,413 32,504 25,432 (63) 4,599 8,123 Germany 28,550 33,652 27,388 (15,297) (3,520) 6,258 Northern Europe 25,298 24,754 23,847 (1,614) (4,981) 1,345 Southern Europe 54,855 60,422 42,266 (3,659) 13,036 13,488 North America 83,509 106,579 79,230 (45,921) (27,819) 12,407 South & Central America 14,600 17,517 15,066 431 2,595 1,443 Rest of world 30,502 34,006 27,109 46 (935) (2,390) -------------- ------------- ------------- ------------- ------------- ------------- 445,407 524,622 429,200 (34,707) 39,891 100,293 ============== ============= ============= ============= ============= ============= Total Group 435,604 512,633 421,125 Total joint ventures 9,803 11,989 8,075 ============== ============= ============= Operating profit/(loss) Net assets/(liabilities) 12 months to 12 months to 12 months to As at As at As at 31 Dec 2002 31 Dec 2001 31 Dec 2000 31 Dec 2002 31 Dec 31 Dec 2000 2001 (pound)'000 (pound) '000 (pound) '000 (pound)'000 (pound) '000 (pound) '000 Geographical analysis Restated Restated United Kingdom & 18,031 32,416 33,720 6,227 46,932 20,852 Ireland Benelux (4,354) 1,518 3,554 (1,124) 4,612 1,578 Germany (26,412) (6,273) 551 (42,857) (13,248) (7,331) Northern Europe (2,602) (9,556) (8,272) (32,485) (33,667) (24,790) Southern Europe (6146) 6,599 5,300 (12) 3,120 (1,079) North America (84,032) (55,699) (12,724) (131,068) (57,388) 3,351 South & Central America (2,147) (2,590) (3,538) (6,353) (7,722) (5,275) Rest of world (3,274) (1,221) (11,789) (31,716) (29,596) (29,474) Other office costs, (25,440) (74,720) (3,896) 210,756 175,749 244,832 (liabilities)/assets -------------- --------------- -------------- -------------------------- ------------- (136,376) (109,527) 2,906 (28,632) 88,792 202,664 ============== =============== ============== ============= =========== ============= Total Group (130,879) (103,955) 3,933 (27,009) 87,698 198,524 Total joint ventures (5,497) (5,572) (1,027) (1,623) 1,094 4,140 ============== =============== ============== ============= =========== ============= Total Assets Capital Expenditure As at As at 12 months 12 months 12 months to 31 Dec 2002 31 Dec 2001 to 31 Dec to 31 Dec 31 Dec 2000 2002 2001 (pound)'000 (pound)'000 (pound)'000 (pound)'000 (pound) '000 Geographical analysis United Kingdom & Ireland 5,420 154,403 6,804 31,291 32,265 Benelux 24,884 31,954 3,061 7,496 7,963 Germany 9,868 16,827 843 4,496 3,062 Northern Europe 17,086 20,775 2,126 6,199 1,686 Southern Europe 37,459 44,523 1,603 13,447 5,992 North America 65,583 132,581 2,754 49,429 41,122 South & Central America 10,446 17,228 1,654 5,616 3,374 Rest of world 29,496 36,776 395 6,040 9,917 Other office assets, 208,504 238,332 1,025 4,519 6,271 expenditure Less inter-company set off (180,754) (207,107) - - - -------------- --------------- ------------- ----------- ------------- 227,992 486,292 20,265 128,533 111,652 ============== =============== ============= =========== ============= Total group 219,362 470,636 Total joint ventures 8,630 15,656 ============== =============== 110 31 Principal group companies Country of incorporation % of equity and Name of group entity votes held Regus Business Centre SA Argentina 100 Regus Centres Pty Ltd Australia 100 Regus Business Centre GmbH Austria 100 Regus Business Centre SA Belgium 100 Skyport Brussels NV Belgium 100 Regus Belgium NV Belgium 100 Regus do Brasil Ltda Brazil 100 Regus Business Centers Canada LP +++ Canada 60 Regus Business Centre Ltd Canada 100 Regus Business Centre Chile Ltda Chile 100 Regus Business Service Co Ltd China 95 Regus Business Services (Shanghai) Ltd China 100 Regus Colombia Ltda Colombia 100 Regus Business Centre s.r.o Czech Republic 100 Regus Copenhagen ApS Denmark 100 Regus Business Centre (Egypt) Egypt 100 Host Regus Ltd England 100 Park Business Centres Ltd +++ England 50 Regus Business Centres (Holdings) Ltd* England 100 Regus Business Centre Trading Ltd + England 100 Regus Business Centres (UK) Ltd England 100 Regus City Ltd England 100 Regus Management Limited England 100 Regus (UK) Limited England 100 Regus Finland Oy Finland 100 Regus Paris SA France 100 Regus Roissy SA France 100 Regus Business Centre GmbH Germany 100 Regus Hellas SA Greece 100 Regus Business Centre Ltd Hong Kong 100 Regus Central Europe Trading and Servicing Ltd Hungary 100 Regus Kft Hungary 100 Europa Business Centre Ltd Ireland 100 Regus Ireland Ltd Ireland 100 Regus Finance Ireland 100 Regus Franchise International Limited Ireland 100 Regus Business Centres Ltd Israel 100 Regus Business Centre Srl Italy 100 Regus Business Centres Italia SpA +++ Italy 65 Regus Japan KK Japan 100 Regus Korea Limited Korea 100 SIA Regus Business Centre Latvia 100 Regus Luxembourg SA Luxembourg 100 Regus Centres Sdn Bhd Malaysia 100 Regus Business Centre S.A. de C.V. Mexico 100 Regus Services S.A. de C.V. Mexico 100 Regus Maroc SARL Morocco 100 Skyport Business Services BV Netherlands 100 Satellite Business Centre Schiphol BV Netherlands 100 Skyport International BV Netherlands 100 Regus Amsterdam BV Netherlands 100 Regus Business Centre BV Netherlands 100 Regus International Holdings BV ++ Netherlands 60 Regus Business Centre Oslo AS Norway 100 Regus Business Centre (Panama) S.A. Panama 100 Regus Business Centre (Peru) S.A. Peru 100 Regus Centres Inc Philippines 100 Regus Business Centre SP zoo Poland 100 Regus Business Centre Ltda Portugal 100 Regus Business Centre (Romania) S.R.L. Romania 100 LLC Regus Business Centre Russia 100 Regus Centres Pte Ltd Singapore 100 Regus Business Centre Bratislava s.r.o Slovakia 100 Regus Business Centre SA Spain 100 Business Centre Gothenburg AB Sweden 100 Business Centre Stockholm AB Sweden 100 Regus Business Centre (S) S.A. Switzerland 100 111 Regus Business Centre (Tanzania) Ltd Tanzania 100 Regus Centres (Thailand) Ltd Thailand 100 Regus Tunisie SARL Tunisia 100 Regus Is Merkezi Isletmeciligi Ltd Sirketi Turkey 100 Regus Business Centres (Ukraine) Ukraine 100 Regus Duke-Weeks Business Centres LLC +++ USA 50 Stratis Business Centers Inc USA 100 Regus Business Centre Corp USA 100 Regus Crescent Business Centres LLC +++ USA 50 Regus Equity Business Centres LLC +++ USA 50 Regus Venezuela C.A. Venezuela 100 Regus Centre (Vietnam) Ltd Vietnam 100 Investments in Group undertakings are held at cost all of which are included within the consolidated results. Shares listed above are held directly by Regus plc. where indicated by an asterisk. Other than Regus Business Centre BV, Regus Business Centres (Holdings) Ltd and Regus Finance which are investment holding companies, and Regus Management Limited which is a management company employing head office staff, the principal activity of all other companies is the provision of fully serviced business centers. + Our Azerbaijan business operates as a branch of this company. ++ Our South African business operates as a branch of this company. +++ These are joint ventures. 112 ITEM 19. EXHIBIT INDEX Exhibit Number Description of Document - -------------- ----------------------- 1.* Memorandum and Articles of Association of Regus plc. 2.* Service Agreement for Mark Dixon. 3.* The following exhibits were filed as part of the Registration Statement on Form F-1 (Registration No. 333-12504) and incorporate by reference herein. 4.1 Form of specimen of certificate for share of Regus plc, nominal value 5p per share. 4.2 Form of ADR (incorporated by reference in the Registration Statement on Form F-6 filed with the Securities and Exchange Commission on September 11, 2000). 4.3 Form of Deposit Agreement between Regus plc and Morgan Guaranty Trust Company of New York, as depositary (incorporated by reference in the Registration Statement on Form F-6 filed with the Securities and Exchange Commission on September 11, 2000). 4.4 Form of Registration Rights Agreement among, Regus plc, AP Regus Investors LLC, AP Pelham Partners XI LLC, DB Capital Partners Europe LP and Serviced Office Investments Limited. 10.1 Acquisition Subscription and Shareholders Agreements dated August 3, 1998 and as amended as of November 27, 1998, December 21, 1998, September 17, 1999, October 28, 1999 and November 30, 1999 between Maxon Investments BV, Serviced Office Investments Limited, BT Capital Partners Europe LP, AP Pelham Partners XI LLC, AP Regus Investors LLC, Regus Business Centres plc, Regus Business Centres BV and Apollo Real Estate Investment Fund III LP. 10.2 Deed of Undertaking dated September 11, 2000 between Regus plc and Maxon Investments BV. 10.3 Option Agreement dated November 12, 1997 as amended of August 3, 1998 and September 20, 2000 among Maxon Investments BV, Mark Dixon, Regus Business Centres BV, UBS and Regus Business Centres plc. 10.4 Senior Secured Multicurrency Revolving Facilities Agreement dated June 24, 1999 and as amended on August 26, 1999, December 23, 1999, March 3, 2000 and August 7, 2000 between Regus plc and its subsidiaries, Commerzbank, Deutsche Bank and Merrill Lynch International. 10.5 Form of Loan Agreement between Regus (UK) Limited and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.6 Form of Agreement for the Purchase of Shares in Regus plc between Maxon Investments BV and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.7 Form of Agreement for the Purchase of Shares in Regus plc between Serviced Office Investments Limited and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.8 Form of Agreement for the Purchase of Shares in Regus plc between DB Capital Partners Europe LP and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.9 Form of Agreement for the Purchase of Shares in Regus between AP Regus Investors LLC and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 113 10.10 Form of Agreement for the Purchase of Shares in Regus plc between AP Pelham Partners XI LLC and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 4.* Form of 5% Convertible Debenture in the sum of (pound)10,000,000 issued by Regus plc to HFTP Investment LLC (and to two other investors in separate deeds in a further aggregate sum of (pound)30,000,000). 5. Consent of KPMG Audit plc dated July 15, 2003 6. Share purchase and subscription agreement dated December 20, 2002 between Regus plc, Regus Management Limited, Regus Holdings (UK) Limited and Rex 2002 Limited. 7. Shareholders' agreement dated December 30, 2002 between Rex 2002 Ltd, Regus Management Ltd, Regus Business Centre BV, Regus Plc and Regus Holdings (UK) Ltd. 8. Certificate of the Chief Executive and Finance Director pursuant to Section 906 of the Sarbanes Oxley Act of 2002. * Previously filed. 114 SIGNATURE Pursuant to the requirements of Section 12 of the Securities Exchange Act of 1934, the registrant certifies that it meets all of the requirements for filing on Form 20-F and has duly caused this annual report to be signed on its behalf by the undersigned, thereunto duly authorized. By: /s/ Mark Dixon ------------------------------ Name: Mark Dixon Title: Chief Executive Dated: July 11, 2003 115 EXHIBIT INDEX Exhibit Number Description of Document - -------------- ----------------------- 1.* Memorandum and Articles of Association of Regus plc. 2.* Service Agreement for Mark Dixon. 3.* The following exhibits were filed as part of the Registration Statement on Form F-1 (Registration No. 333-12504) and incorporate by reference herein. 4.1 Form of specimen of certificate for share of Regus plc, nominal value 5p per share. 4.2 Form of ADR (incorporated by reference in the Registration Statement on Form F-6 filed with the Securities and Exchange Commission on September 11, 2000). 4.3 Form of Deposit Agreement between Regus plc and Morgan Guaranty Trust Company of New York, as depositary (incorporated by reference in the Registration Statement on Form F-6 filed with the Securities and Exchange Commission on September 11, 2000). 4.4 Form of Registration Rights Agreement among, Regus plc, AP Regus Investors LLC, AP Pelham Partners XI LLC, DB Capital Partners Europe LP and Serviced Office Investments Limited. 10.1 Acquisition Subscription and Shareholders Agreements dated August 3, 1998 and as amended as of November 27, 1998, December 21, 1998, September 17, 1999, October 28, 1999 and November 30, 1999 between Maxon Investments BV, Serviced Office Investments Limited, BT Capital Partners Europe LP, AP Pelham Partners XI LLC, AP Regus Investors LLC, Regus Business Centres plc, Regus Business Centres BV and Apollo Real Estate Investment Fund III LP. 10.2 Deed of Undertaking dated September 11, 2000 between Regus plc and Maxon Investments BV. 10.3 Option Agreement dated November 12, 1997 as amended of August 3, 1998 and September 20, 2000 among Maxon Investments BV, Mark Dixon, Regus Business Centres BV, UBS and Regus Business Centres plc. 10.4 Senior Secured Multicurrency Revolving Facilities Agreement dated June 24, 1999 and as amended on August 26, 1999, December 23, 1999, March 3, 2000 and August 7, 2000 between Regus plc and its subsidiaries, Commerzbank, Deutsche Bank and Merrill Lynch International. 10.5 Form of Loan Agreement between Regus (UK) Limited and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.6 Form of Agreement for the Purchase of Shares in Regus plc between Maxon Investments BV and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.7 Form of Agreement for the Purchase of Shares in Regus plc between Serviced Office Investments Limited and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.8 Form of Agreement for the Purchase of Shares in Regus plc between DB Capital Partners Europe LP and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 10.9 Form of Agreement for the Purchase of Shares in Regus between AP Regus Investors LLC and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 116 10.10 Form of Agreement for the Purchase of Shares in Regus plc between AP Pelham Partners XI LLC and Mourant & Co Trustees Limited, as trustee of the Regus Employee Trust. 4.* Form of 5% Convertible Debenture in the sum of (pound)10,000,000 issued by Regus plc to HFTP Investment LLC (and to two other investors in separate deeds in a further aggregate sum of (pound)30,000,000). 5. Consent of KPMG Audit plc dated July 15, 2003. 6. Share purchase and subscription agreement dated December 20, 2002 between Regus plc, Regus Management Limited, Regus Holdings (UK) Limited and Rex 2002 Limited. 7. Shareholders' agreement dated December 30, 2002 between Rex 2002 Ltd, Regus Management Ltd, Regus Business Centre BV, Regus Plc and Regus Holdings (UK) Ltd. 8. Certificate of the Chief Executive and Finance Director pursuant to Section 906 of the Sarbanes Oxley Act of 2002. *Previously Filed. 117