FIRST AMENDMENT TO THE SECOND AMENDED AND
                  RESTATED LOAN AND SECURITY AGREEMENT


        THIS  FIRST  AMENDMENT  TO THE  SECOND  AMENDED  AND  RESTATED  LOAN AND
SECURITY  AGREEMENT  (this  "Amendment")  is made as of this 1st day of January,
1995 by and among EXECUTONE  Information  Systems,  Inc., a Virginia corporation
with its  principal  place of business  at 478  Wheelers  Farms  Road,  Milford,
Connecticut 06460 ("Borrower"),  and Bank of America Illinois (formerly known as
Continental  Bank, which was, itself,  formerly known as  Continental Bank, N.A.
an Illinois  banking  corporation)  with an office at 231 South LaSalle  Street,
Chicago,  Illinois  60697  ("Bank  of  America"),  as  agent  for the  "Lenders"
(hereinafter  defined)  (in  such  capacity,  the  "Agent"),   Fleet  Bank  N.A.
("Fleet"),  and Bank of Boston  Connecticut,  a Connecticut  banking corporation
("Bank of Boston").  Bank of America,  Fleet and Bank of Boston are  hereinafter
collectively referred to as the "Lenders."

                         W I T N E S S E T H :

        WHEREAS,  Lenders  have  made  loans,  extensions  of  credit  and other
financial accommodations to Borrower pursuant to the Second Amended and Restated
Loan and Security  Agreement  dated as of August 30, 1994 ("Loan  Agreement") by
and among the Agent, the Lenders and Borrower;

        WHEREAS,  Borrower and the Lenders have agreed to amend  Section 5.29 of
the Loan  Agreement,  and to waive  compliance with that Section 5.29 for Fiscal
Year 1994, under the terms and conditions set forth herein; and

        NOW, THEREFORE, in consideration of the premises, and in order to induce
the Lenders to amend the Loan  Agreement  pursuant to the terms hereof,  and for
other good and valuable consideration,  the receipt and sufficiency of which are
hereby acknowledged, the parties hereto hereby agree as follows:

        1. Definitions.  Unless otherwise defined herein, and except as provided
in Section 2 of this Amendment,  all capitalized  words and phrases








used in this Amendment shall have the same meanings as are  specifically set
forth in the Loan Agreement.

        2.     Amendments to the Loan Agreement.

        (a) Section 5.29 to the Loan Agreement is hereby amended by changing the
maximum amount of Capital Expenditures  permitted under the terms and conditions
of Section 5.29 for Fiscal Years 1995 through 1999 to the following:



               Fiscal Year                  Maximum Amount
               -------------------------------------------
                                                   
                  1995                        $7,500,000
                  1996                         7,500,000
                  1997                         7,500,000
                  1998                         7,500,000
                  1999                         7,500,000


        (b) It is understood  by all parties  hereto that  Continental  Bank, an
Illinois  banking  corporation,  is now known as Bank of  America  Illinois,  an
Illinois banking corporation;  and the Loan Agreement is amended so as to delete
the defined term, "Continental",  wherever that term appears therein, and in its
place, insert the term, "Bank of America".

        3. Waiver. Borrower hereby acknowledges and agrees that, for Fiscal Year
1994, it exceeded or permitted its Capital  Expenditures to exceed the limit set
forth in Section 5.29 of the Loan  Agreement by  approximately  $3,080,000.  The
Lenders  hereby  waive  Borrower's  obligation  to comply with  Section 5.29 for
Fiscal  Year 1994.  However,  the  foregoing  waiver is limited to the  specific
matter addressed herein and for the specific time period  referenced  herein and
shall not be deemed a waiver with respect to any other matter or time period, or
otherwise  restrict  the  exercise  or to  prejudice  any right or remedy of the
Lenders under the Loan Agreement or any other document,  agreement or instrument
delivered in connection therewith.

        4.  Acknowledgment of Borrower.  Borrower hereby acknowledges and agrees
that: (a) Borrower has no defense,  offset or  counterclaim  with respect to the
payment of any sum owed to the Lenders,  or with respect to the  performance  or
observance of any warranty or covenant contained in the Loan Agreement or any of
the Related  Agreements;  and (b) the Lenders have performed all 








obligations and duties owed to Borrower through the date hereof.

        5. Representations and Warranties of Borrower.  To induce the Lenders to
amend  the Loan  Agreement  and to  consider  making  future  Loans  thereunder,
Borrower represents and warrants to the Lenders that:

        (a) Compliance with Loan Agreements.  On the date hereof,  and except as
discussed in Section 3 of this Amendment,  Borrower is in compliance with all of
the terms and  provisions  set forth in the Loan  Agreement (as modified by this
Amendment)  and no Event of Default or  Unmatured  Event of Default has occurred
and is continuing.

        (b)  Representations  and Warranties.  On the date hereof, and except as
discussed in Section 3 of this Amendment, the representations and warranties set
forth in  Section 4 of the Loan  Agreement  are true and  correct  with the same
effect as though such  representations  and warranties had been made on the date
hereof,  except to the extent that such representations and warranties expressly
relate to an earlier date.

        (c)  Corporate  Authority.  Borrower  has full  power and  authority  to
consummate this Amendment,  and to make the borrowings  under the Loan Agreement
as amended by this  Amendment,  and has full  power and  authority  to incur and
perform  the  obligations  provided  for  under  the  Loan  Agreement  and  this
Amendment,  all of which have been duly  authorized  by all proper and necessary
corporate  action.  No  consent or  approval  of  stockholders  or of any public
authority  or  regulatory  body which has not been  obtained  is  required  as a
condition to the validity or enforceability of this Amendment.

        (d) Amendment as Binding Agreement. This Amendment constitutes the valid
and legally binding obligation of Borrower fully enforceable against Borrower in
accordance with its terms.

        (e) No Conflicting Agreements. The execution and performance by Borrower
of this Amendment,  and the borrowing by Borrower under the Loan  Agreement,  as
amended,  will not (i) violate any  provision  of law, any order of any court or
other  agency of  government,  or the  Articles  of  Incorporation  or Bylaws of
Borrower; or (ii) violate any indenture, contract, agreement or other instrument
to which Borrower is a party, or 




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by which any of its  property  is bound,  or be in  conflict  with,  result in a
breach of or constitute  (with due notice and or lapse of time) a default under,
any such indenture,  contract, agreement or other instrument; or (iii) result in
the creation or  imposition  of any lien,  charge or  encumbrance  of any nature
whatsoever  upon any of the property or assets of Borrower,  other than in favor
of Agent for the benefit of the Lenders.

        6. Effectiveness of This Amendment. The amendments set forth above shall
become  effective as of the date of this Amendment only upon the satisfaction of
the following conditions precedent:

        (a) Receipt of  Documents.  Agent shall have received four (4) copies of
this Amendment duly executed by Borrower and the Lenders.

        (b) No Material  Adverse Change.  No event shall have occurred which may
have a material  adverse effect on the financial  condition or operations of the
Borrower.

        (c) Fees and  Expenses.  Borrower  shall have paid the  amendment fee of
$10,000.00 as provided in Section 8 of this Amendment.

        7. Effect on Loan Agreement.  Except as specifically amended hereby, the
terms and provisions of the Loan  Agreement are in all other  respects  ratified
and  confirmed  and  remain  in full  force and  effect.  No  reference  to this
Amendment need be made in any notice, writing or other communication relating to
the Loan Agreement;  any such reference to the Loan Agreement shall be deemed to
be a reference thereto as amended by this Amendment.

        8. Fees and  Expenses.  Borrower  hereby  agrees  to pay all  reasonable
out-of-pocket   expenses   incurred  by  the  Lenders  in  connection  with  the
preparation,  negotiation  and  consummation  of this  Amendment,  and all other
documents  related hereto (whether or not any borrowing under the Loan Agreement
as amended shall be consummated),  including, without limitation, the reasonable
fees and expenses of the Lenders'  counsel,  and any filing fees and recordation
tax  required  in  connection  with the  filing of any  documents  necessary  to
consummate  the  provisions of this  Amendment.  To induce Lenders to enter into
this Amendment, Borrower further agrees to pay an 


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amendment  fee of  $10,000.00 to Bank of America which shall be fully earned and
non-refundable upon execution of this Amendment,  and which shall be distributed
on a pro-rata basis to each of the Lenders pursuant to Sections 2.11 and 2.14 of
the Loan Agreement.

        9. Governing Law. This Amendment  shall be construed in accordance  with
and  governed  by the  laws of the  State of  Illinois,  without  regard  to the
conflict of laws principles thereof.

        10.  Counterparts.  This  Amendment  may be  executed  in any  number of
counterparts,  each of which  shall be deemed  original  and all of which  taken
together shall constitute one and the same Amendment.

        11.  Indemnification.  Borrower  hereby  agrees  to  indemnify  and hold
harmless  each  Lender,  the  Agent,  their  respective   affiliates  and  their
respective directors,  officers, employees, agents and controlling persons (each
being an  "Indemnified  Party")  from and against  any and all claims,  damages,
liabilities and expenses  (including,  without  limitation,  reasonable fees and
disbursements  of counsel)  that may be incurred  by or  asserted  against  such
Indemnified Party in connection with the  investigation  of,  preparation for or
defense of any pending or threatened  claim or any action or proceeding  arising
out of or relating to the Loan Documents and this Amendment, whether or not such
Indemnified Party is a party hereto,  provided that Borrower shall not be liable
for any such  claims,  damages,  liabilities  or  expenses  resulting  from such
Indemnified Party's own gross negligence or willful misconduct.  The obligations
of the  Borrower  described  in  this  Section  are  independent  of  all  other
obligations  of the Borrower  hereunder and under the  documentation  which will
evidence  the  transactions   contemplated   hereunder  and  shall  survive  the
expiration  and  termination  of the Loan  Agreement,  and shall be  payable  on
demand.

        12. Release.  In consideration of the mutual covenants herein contained,
and for other good and valuable  consideration,  the receipt and  sufficiency of
which are hereby acknowledged,  Borrower for itself and on behalf of all present
and former officers, directors,  stockholders,  agents, employees, predecessors,
subsidiaries, affiliates, successors and assigns (all of the foregoing hereafter
collectively  referred  to as  ("Releasors")  have  fully and  forever  remised,



                                       4





released  and  discharged  and do hereby fully and forever  remise,  release and
discharge  the  Lenders,  and each and all of their  respective  subsidiary  and
affiliated  corporations,  companies,  divisions,  predecessors,  successors and
assigns,  and each and all of its  directors,  officers,  employees,  attorneys,
accountants,  consultants,  and other agents, of and from all manner of actions,
cause and causes of action, suits, debts, sums of money,  accounts,  reckonings,
bonds, bills,  specialties,  covenants,  contracts,  controversies,  agreements,
promises, judgments,  executions,  claims and demands of whatsoever,  whether or
not  concealed  or hidden,  arising out of or  relating to any matter,  cause or
thing whatsoever,  which the Releasors, jointly or severally, have had, may have
had, or now have, or which the Releasors,  jointly or severally,  hereafter can,
shall or may have,  for or by reason of any matter,  cause or thing  whatsoever,
whenever arising, to and including the date of this Amendment.

        IN WITNESS  WHEREOF,  Borrower  has  caused  this  Amendment  to be duly
executed under seal by its duly  authorized  officer and the Lenders have caused
this Amendment to be executed by their duly authorized  officers,  all as of the
date and year first above written.


EXECUTONE INFORMATION SYSTEMS, INC. a Virginia corporation



          By:________________________________

          Name:______________________________

          Its:_______________________________



BANK OF AMERICA ILLINOIS, individually, and as Agent



          By:________________________________

          Name:______________________________
          
          Its:_______________________________


                                       5






         FLEET BANK N.A.



         By:________________________________

         Name:______________________________

         Its:_______________________________



                           BANK OF BOSTON CONNECTICUT



          By:________________________________

          Name:______________________________

          Its:_______________________________


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