1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q QUARTERLY REPORT UNDER SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED SEPTEMBER 30, 2000 COMMISSION FILE #0-11321 UNIVERSAL AMERICAN FINANCIAL CORP. (Exact name of registrant as specified in its charter) NEW YORK 11-2580136 ---------------------------- ------------------------------- (State of Incorporation) (I.R.S. Employer I.E. No.) Six International Drive, Suite 190, Rye Brook, NY 10573 -------------------------------------------------------- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (914) 934-5200 Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days. Yes X No ------------ --------- The number of shares outstanding of the Registrant's Common Stock as of October 31, 2000 was 46,821,024. 2 UNIVERSAL AMERICAN FINANCIAL CORP. FORM 10-Q CONTENTS Page No. PART I - FINANCIAL INFORMATION Consolidated Balance Sheets at September 30, 2000 and December 31, 1999 3 Consolidated Statements of Operations for the nine months ended September 30, 2000 4 and September 30, 1999 Consolidated Statements of Operations for the three months ended September 30, 2000 5 and September 30, 1999 Consolidated Statements of Cash Flows for the nine months ended September 30, 2000 6 and September 30, 1999 Notes to Consolidated Financial Statements 7-16 Management's Discussion and Analysis of Financial Condition and Results of Operations 17-33 PART II - OTHER INFORMATION 34 Signature 34 2 3 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (IN THOUSANDS) ASSETS September 30, 2000 Dec. 31, 1999 ---------------------- ---------------------- Investments: (unaudited) Fixed maturities available for sale, at fair value (amortized cost: 2000, $744,664; 1999, $734,466) $ 734,242 $ 717,560 Equity securities, at fair value (cost: 2000, $5,235; 1999, $5,120) 4,937 4,838 Policy loans 25,363 25,640 Other invested assets 2,094 2,763 Mortgage loans 2,413 2,743 ---------------------- ---------------------- Total investments 769,049 753,544 Cash and cash equivalents 38,385 58,753 Accrued investment income 10,845 11,506 Deferred policy acquisition costs 47,520 34,943 Amounts due from reinsurers 214,007 196,960 Due and unpaid premiums 62,954 3,578 Deferred income tax asset 63,484 70,968 Goodwill 9,578 4,201 Present value of future profits 6,631 1,226 Other assets 24,484 17,742 ---------------------- ---------------------- Total assets 1,187,439 1,153,421 ====================== ====================== LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES Policyholder account balances 229,962 238,665 Reserves for future policy benefits 577,033 560,777 Policy and contract claims - life 6,760 5,644 Policy and contract claims - health 78,604 72,261 Loan payable 71,500 70,000 Amounts due to reinsurers 2,261 85 Restructuring accrual 5,358 9,980 Negative goodwill 2,001 9,622 Other liabilities 56,236 52,422 ---------------------- ---------------------- Total liabilities 1,069,715 1,019,456 ---------------------- ---------------------- STOCKHOLDERS' EQUITY Common stock (Authorized, 80,000, issued and outstanding: 2000, 46,832, 1999, 45,914) 468 459 Additional paid-in capital 128,329 122,924 Accumulated other comprehensive income (5,242) (6,887) Retained earnings 34,169 17,469 ---------------------- ---------------------- Total stockholders' equity 157,724 133,965 ---------------------- ---------------------- Total liabilities and stockholders' equity $ 1,187,439 $ 1,153,421 ====================== ====================== See notes to unaudited consolidated financial statements. 3 4 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, 2000 1999 ------------------- ----------------------- Revenues: (in thousands, per share amounts in dollars) Gross premium and policyholder fees earned $ 334,315 $ 147,737 Reinsurance premiums assumed 2,210 1,524 Reinsurance premiums ceded (170,277) (87,235) ------------------- ----------------------- Net premium and policyholder fees earned 166,248 62,026 Net investment income 42,693 15,103 Net realized gains/(losses) on investments 144 18 Fee income 4,982 1,604 ------------------- ----------------------- Total revenues 214,067 78,751 ------------------- ----------------------- Benefits, claims and expenses: Increase in future policy benefits 2,423 1,192 Claims and other benefits 113,895 40,115 Interest credited to policyholders 7,596 5,846 Increase in deferred acquisition costs (13,013) (2,592) Amortization of present value of future profits 2,305 131 Amortization of goodwill/negative goodwill (254) (217) Commissions 60,041 26,283 Interest expense 5,262 1,265 Other operating costs and expenses 58,427 24,061 Commission and expense allowances on reinsurance ceded (48,531) (24,659) ------------------- ----------------------- Total benefits, claims and other deductions 188,151 71,425 ------------------- ----------------------- Operating income before taxes 25,916 7,326 Federal and foreign income tax expense 9,216 2,681 ------------------- ----------------------- Net income 16,700 4,645 Redemption accrual on Series C and Series D Preferred Stock -- 179 ------------------- ----------------------- Net income applicable to common shareholders $ 16,700 $ 4,466 =================== ======================= Earnings per common share: Basic $ 0.36 $ 0.27 =================== ======================= Diluted $ 0.35 $ 0.22 =================== ======================= See notes to unaudited consolidated financial statements 4 5 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) THREE MONTHS ENDED SEPTEMBER 30, 2000 1999 ------------------- ----------------------- Revenues: (in thousands, per share amounts in dollars) Gross premium and policyholder fees earned $ 113,126 $ 80,921 Reinsurance premiums assumed 812 544 Reinsurance premiums ceded (58,311) (41,186) ------------------- ----------------------- Net premium and policyholder fees earned 55,627 40,279 Net investment income 13,977 9,433 Net realized gains/(losses) on investments (5) 33 Fee income 1,870 443 ------------------- ----------------------- Total revenues 71,469 50,188 ------------------- ----------------------- Benefits, claims and expenses: Increase in future policy benefits 1,193 349 Claims and other benefits 38,759 25,637 Interest credited to policyholders 2,505 2,184 Increase in deferred acquisition costs (4,986) (1,172) Amortization of present value of future profits 790 44 Amortization of goodwill/negative goodwill 93 (293) Commissions 19,685 12,870 Interest expense 1,861 1,265 Other operating costs and expenses 19,623 13,173 Commission and expense allowances on reinsurance ceded (16,320) (9,055) ------------------- ----------------------- Total benefits, claims and other deductions 63,203 45,002 ------------------- ----------------------- Operating income before taxes 8,266 5,186 Federal and foreign income tax expense 2,853 1,953 ------------------- ----------------------- Net income $ 5,413 $ 3,233 =================== ======================= Earnings per common share: Basic $ 0.12 $ 0.10 =================== ======================= Diluted $ 0.12 $ 0.09 =================== ======================= See notes to unaudited consolidated financial statements 5 6 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, 2000 1999 ------------------ --------------------- (In thousands) Cash flows from operating activities: Net income $ 16,700 $ 4,645 Adjustments to reconcile net income to net cash used by operating activities: Deferred income taxes 6,778 1,059 Change in reserves for future policy benefits 5,086 4,424 Change in policy and contract claims 7,459 679 Change in deferred policy acquisition costs (12,558) (2,592) Change in deferred revenue (24) (40) Amortization of present value of future profits 2,305 131 Amortization of goodwill/negative goodwill (254) (216) Change in policy loans 277 147 Change in accrued investment income 667 574 Change in reinsurance balances (12,505) (4,360) Change in due and unpaid premium (408) (477) Realized (gains)/losses on investments (144) (18) Change in income taxes payable 653 8,517 Other, net (5,417) (7,143) ------------------ --------------------- Net cash provided by operating activities 8,615 5,330 ------------------ --------------------- Cash flows from investing activities: Proceeds from sale of fixed maturities available for sale 65,342 12,270 Proceeds from redemption of fixed maturities available for sale 9,447 14,675 Cost of fixed maturities purchased available for sale (88,688) (72,385) Change in amounts held in trust by reinsurer (1,140) (910) Proceeds from sale of equity securities 138 374 Cost of equity securities purchased (408) (144) Change in other invested assets 999 2,588 Change in amounts due to/(from) broker (30) 7,604 Purchase of business, net of cash held (6,365) (5,348) ------------------ --------------------- Net cash used in investing activities (20,705) (41,276) ------------------ --------------------- Cash flows from financing activities: Prepaid acquisition costs Net proceeds from issuance of common stock 157 89,600 Net proceeds from issuance of Series D Preferred Stock 0 1,750 Increase (decrease) in policyholder account balances (8,703) 1,877 Change in reinsurance balances related to policyholder account balances (1,226) (1,063) Increase in loan payable 1,500 70,000 Principal payment on notes payable 0 (4,750) ------------------ --------------------- Net cash provided by/(used in) financing activities (8,272) 157,414 ------------------ --------------------- Net increase (decrease) in cash and cash equivalents (20,362) 121,468 Cash and cash equivalents at beginning of period 58,753 17,093 ------------------ --------------------- Cash and cash equivalents at end of period $ 38,385 $ 138,561 ================== ===================== Supplemental cash flow information: Cash paid during the period for interest $ 5,262 $ 1,265 ================== ===================== Cash paid during the period for income taxes $ 125 $ 25 ================== ===================== See notes to unaudited consolidated financial statements 6 7 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The interim financial information herein is unaudited, but in the opinion of management, includes all adjustments (consisting of normal, recurring adjustments) necessary to present fairly the financial position and results of operations for such periods. The results of operations for the nine months ended September 30, 2000 are not necessarily indicative of the results to be expected for the full year. The consolidated financial statements should be read in conjunction with the Form 10-K for the year ended December 31, 1999. Certain reclassifications have been made to prior year's financial statements to conform with current period classifications. The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") and consolidate the accounts of Universal American Financial Corp. ("Universal" or the "Parent Company") and its subsidiaries (collectively the "Company"), American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange") and WorldNet Services Corp. ("WorldNet"). On July 30, 1999, Universal acquired all of the outstanding shares of common stock of certain direct and indirect subsidiaries of PennCorp Financial Group ("PFG"), including the following six insurance companies (the "Penn Union Companies"): Pennsylvania Life Insurance Company ("Pennsylvania Life"), Peninsular Life Insurance Company ("Peninsular"), Union Bankers Insurance Company ("Union Bankers"), Constitution Life Insurance Company ("Constitution"), Marquette National Life Insurance Company ("Marquette") and PennCorp Life Insurance Company, a Canadian company ("PennCorp Canada"). On January 6, 2000, Universal acquired American Insurance Administration Group ("AIAG"). On August 31, 2000, Universal acquired Capitated Healthcare Services, Inc. ("CHCS"). Universal is a life and accident and health insurance holding company whose principal insurance subsidiaries noted above traditionally, through a general agency system, marketed and underwrote products aimed at the senior market, including Medicare supplement, long-term care, home health care, life insurance and annuities. With the acquisition of the Penn Union Companies, the Company has expanded its issuance of fixed benefit accident and health insurance products. The acquisition expanded the Company's general agency system and generated a new distribution system consisting of career agents. The career agent distribution system operates through a network of regional managers that operate branch offices throughout the United States and Canada. These career agents focus only on sales for Pennsylvania Life and PennCorp Canada. Universal, through its acquisitions of AIAG and CHCS in 2000, has expanded its insurance services segment to include independent third party administrative service contracts. 2. BUSINESS COMBINATION Penn Union Acquisition On July 30, 1999, Universal acquired all of the outstanding shares of common stock of the Penn Union Companies and other related assets. The purchase price of $130.5 million in cash was financed with $92.8 million of proceeds generated from the sale of 29.5 million shares of common stock and from the term loan portion of an $80 million credit facility entered into on July 30, 1999 consisting of a $70 million term loan and a $10 million revolving loan facility. The proceeds of the financing in excess of the $130.5 million purchase price were used to pay transaction costs of the acquisition and the financing, to retire an existing Universal bank loan, to contribute to the surplus of Pennsylvania Life and for working capital. 7 8 The acquisition of the Penn Union Companies was accounted for using the purchase method and, accordingly, the operating results generated by the acquired companies after July 30, 1999 are included in Universal's consolidated financial statements. In addition to the purchase price, the Company incurred costs totaling $18.3 million including a restructuring accrual of $10.4 million and $3.8 million in stock compensation expense related to shares purchased by agents and certain members of management at prices discounted from the market. At the time of closing, the fair value of net assets of the acquired companies amounted to $151.7 million resulting in a negative goodwill amount of $2.9 million, which will be amortized on a straight line basis over a ten year period. During the third quarter of 2000, the Company finalized its purchase accounting adjustments for the PennUnion acquisition. The final adjustments related primarily to certain policy reserves and contingencies with regard to the true-up of the purchase price settlement with the seller. As a result of these adjustments, the business equity acquired and corresponding negative goodwill was reduced by $7.1 million from the amount reported as of December 31, 1999. The consolidated pro forma results of operations for the nine months ended September 30, 1999, as if the companies described above had been purchased on January 1, 1999, are as follows: Nine Months Ended September 30, 1999 ----------------------------- (In thousands) Total revenue $205,420 Operating income before taxes $ 23,539 Net income $ 13,585 Earnings per common share: Basic $ 0.34 Diluted $ 0.30 In January 2000, the Company announced that it had approved a plan to consolidate the Raleigh location acquired with the Penn Union Companies into its locations in Toronto, Canada, Pensacola, Florida, and Orlando, Florida in order to improve operating efficiencies and capabilities. The plan to consolidate this location was being formulated at the date of acquisition. Accordingly, the Company recorded a $10.4 million restructuring liability in its accounting for the Penn Union acquisition. This liability was accounted for under EITF No. 95-3, "Recognition of Liabilities in Connection with a Purchase Business Combination" ("EITF 95-3"). The liability consisted of employee separation costs ($3.2 million), employee relocation costs ($2.6 million), and other relocation and exit costs and during the nine months ended September 30, 2000, the Company paid $5.1 million in restructuring charges. The Company expects the consolidation to be completed in early 2001. Acquisition of American Insurance Administration Group ("AIAG") In January 2000, Universal acquired all of the outstanding shares of AIAG, a privately held third party administrator located in Clearwater, Florida, for $2.875 million in cash, 809,860 shares on Universal common stock and certain contingent future cash payments. AIAG is the third party administrator of approximately $123 million of senior supplemental health insurance, approximately $97 million of which is administered for Union Bankers and Constitution. Total revenue for the nine months ended September 30, 2000 totaled $7.6 million of which $5.6 million related to Union Bankers and Constitution and was eliminated in the accompanying consolidated financial statements. Acquisition of CHCS, Inc. ("CHCS") In August 2000, Universal acquired all of the outstanding shares of CHCS, a privately held third party administrator located in Weston, Florida, for $3.3 million in cash, 64,820 shares on Universal common stock and future cash payments totaling $1.0 million over 18 months. CHCS is the third party administrator of long term care and home health care insurance products for over 21 unaffiliated insurance companies. For the two months ended September 30, 2000, CHCS received administrative fees of $870 thousand on contracts with expected annual fees of $5.2 million. 3. COMPREHENSIVE INCOME The components of comprehensive income, net of related tax, for the nine-month periods ended September 30, 2000 and 1999 are as follows: 8 9 FOR THE NINE MONTHS ENDED SEPTEMBER 30, -------------------------------------------- 2000 1999 ------------------- ------------------- (In thousands) Net income $16,700 $4,646 ------------------- ------------------- Other comprehensive income: Unrealized gain/(loss) on securities 3,943 (2,428) Foreign currency translation adjustment (2,298) 1,054 ------------------- ------------------- Other comprehensive income/(loss) 1,645 (1,374) ------------------- ------------------- Comprehensive income/(loss) $ 18,345 $3,272 =================== =================== The components of comprehensive income, net of related tax, for the three-month periods ended September 30, 2000 and 1999 are as follows: FOR THE THREE MONTHS ENDED SEPTEMBER 30, -------------------------------------------- 2000 1999 ------------------- ------------------- (In thousands) Net income $5,413 $3,233 ------------------- ------------------- Other comprehensive income: Unrealized gain/(loss) on securities 4,365 (413) Foreign currency translation adjustment (1,004) 1,054 ------------------- ------------------- Other comprehensive income/(loss) 3,361 641 ------------------- ------------------- Comprehensive income/(loss) $8,774 $3,874 =================== =================== 4. EARNINGS PER SHARE Per share amounts for net income from operations are shown in the income statement using i) an earnings per common share basic calculation and ii) an earnings per common share-assuming dilution calculation. A reconciliation of the numerators and the denominators of the basic and diluted EPS for the nine months ended September 30, 2000 and 1999 is as follows: 9 10 FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2000 --------------------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount ------------------ -------------------- --------------- (In thousands, per share amounts in dollars) Basic EPS Net income applicable to common shareholders $ 16,700 $ 46,739 $ 0.36 Effect of Dilutive Securities Incentive stock options 1,044 Director stock options 112 Agents and others stock options 642 Treasury stock assumed from proceeds of options and warrants (1,407) ------------------ -------------------- Diluted EPS Net income applicable to common shareholders plus assumed conversions $ 16,700 $ 47,130 $ 0.35 ================== ==================== =============== FOR THE NINE MONTHS ENDED SEPTEMBER 30, 1999 --------------------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount ------------------ -------------------- --------------- (In thousands, per share amounts in dollars) Net income $4,645 Less: Redemption accrual on Series C Preferred Stock (179) ------------------ Basic EPS Net income applicable to common shareholders 4,466 16,581 $ 0.27 =============== Effect of Dilutive Securities Series B Preferred Stock 1,383 Series C Preferred Stock 180 725 Series D Preferred Stock 992 Non-registered warrants 2,016 Registered warrants 641 Incentive stock options 1,408 Director stock options 51 Agents and others stock options 263 Treasury stock assumed from proceeds of options and warrants (2,419) ------------------ -------------------- Diluted EPS Net income applicable to common shareholders plus assumed conversions $4,646 21,641 $ 0.22 ================== ==================== =============== A reconciliation of the numerators and the denominators of the basic and diluted EPS for the three months ended September 30, 2000 and 1999 is as follows: 10 11 FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2000 --------------------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount ------------------ -------------------- --------------- (In thousands, per share amounts in dollars) Basic EPS Net income applicable to common shareholders $ 5,413 $ 46,793 $ 0.12 Effect of Dilutive Securities Incentive stock options 1,208 Director stock options 124 Agents and others stock options 804 Treasury stock assumed from proceeds of options and warrants (1,766) ------------------ -------------------- Diluted EPS Net income applicable to common shareholders plus assumed conversions $ 5,413 $ 47,163 $ 0.12 ================== ==================== =============== FOR THE THREE MONTHS ENDED SEPTEMBER 30, 1999 --------------------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount ------------------ -------------------- --------------- (In thousands, per share amounts in dollars) Basic EPS Net income applicable to common shareholders $ 3,233 32,066 $ 0.10 =============== Effect of Dilutive Securities Series B Preferred Stock 593 Series C Preferred Stock - Series D Preferred Stock 463 Non-registered warrants 2,016 Registered warrants 621 Incentive stock options 2,639 Director stock options 51 Agents and others stock options 263 Treasury stock assumed from proceeds of options and warrants (2,701) ------------------ -------------------- Diluted EPS Net income applicable to common shareholders plus assumed conversions $ 3,233 36,011 $ 0.09 ================== ==================== =============== 5. INVESTMENTS As of September 30, 2000 and December 31, 1999, fixed maturity securities are classified as investments available for sale and are carried at fair value, with the unrealized gain or loss, net of tax and other adjustments (deferred policy acquisition costs), included in accumulated other comprehensive 11 12 income. SEPTEMBER 30, 2000 ----------------------------------------------------------------------------------- Gross Gross Amortized Unrealized Unrealized Fair Classification Cost Gains Losses Value - ---------------------------------------- ----------------------- ------------------ ------------------- ------------------ (In thousands) US Treasury securities and obligations of US government $ 35,472 $ 169 $ 143 $ 35,498 Corporate debt securities 447,399 2,155 7,877 441,677 Mortgage-backed securities 261,793 814 5,540 257,067 -------- -------- -------- -------- $744,664 $ 3,138 $ 13,560 $734,242 ======== ======== ======== ======== DECEMBER 31, 1999 ----------------------------------------------------------------------------------- Gross Gross Amortized Unrealized Unrealized Fair Classification Cost Gains Losses Value - ---------------------------------------- ----------------------- ------------------ ------------------- ------------------ (In thousands) US Treasury securities and obligations of US government $ 63,968 $ 10 $ (587) $ 63,391 Corporate debt securities 446,630 420 (10,693) 436,357 Mortgage-backed securities 223,868 190 (6,246) 217,812 ----------------------- ------------------ ------------------- ------------------ $ 734,466 $ 620 $ (17,526) $717,560 ======================= ================== =================== ================== The amortized cost and fair value of fixed maturities at September 30, 2000 by contractual maturity are shown below. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. AMORTIZED FAIR COST VALUE --------------------- --------------------- (In thousands) Due in 1 year or less $ 27,601 $ 27,442 Due after 1 year through 5 years 160,139 159,398 Due after 5 years through 10 years 215,788 211,712 Due after 10 years 76,844 76,150 Mortgage-backed securities 264,292 259,540 --------------------- --------------------- $ 744,664 $ 734,242 ===================== ===================== 6. STOCKHOLDERS' EQUITY Common Stock The par value of common stock is $.01 per share with 80,000,000 shares authorized for issuance. The shares issued and outstanding at September 30, 2000 and December 31, 1999 were 46,831,543 and 12 13 45,914,327, respectively. Changes in the number of shares of common stock outstanding were as follows: Balance at December 31, 1999 45,914,327 Stock issued for purchase of AIAG 809,860 Stock issued for purchase of CHCS 64,820 Stock options exercised 8,000 Stock purchases pursuant to Agents' Stock Purchase Plan 11,750 Stock issued under employee/agent benefit plans 22,786 ----------------- Balance at September 30, 2000 46,831,543 ================= 7. IMPACT OF THE YEAR 2000 The Year 2000 issue relates to whether computer systems will properly recognize date-sensitive information in years subsequent to 1999. Prior to 2000, the Company underwent a corporate-wide program to address the Year 2000 issue, as it relates to its own computer systems, as well as to instances in which computer systems of third parties may have a significant impact on the Company's operations, such as suppliers, business partners, customers, facilities and telecommunications. In addressing the Year 2000 issue, the Company did not incur any significant expenses other than the allocation of internal resources to test and monitor this issue. The Company has not experienced any significant disruptions of business operations related to the Year 2000 issue to date and believes that the risk of such disruption in the future is low, although no assurance can be given in this regard. It is possible that Year 2000 problems that are not currently apparent may arise in the future. Accordingly, the Company will continue to monitor its systems for the Year 2000 issue. 8. STATUTORY CAPITAL AND SURPLUS REQUIREMENTS American Progressive, American Pioneer, American Exchange, Constitution Life, Marquette, Peninsular Life, PennCorp Canada, Pennsylvania Life and Union Bankers (collectively, the "Insurance Subsidiaries") are required to maintain minimum amounts of capital and surplus as determined by statutory accounting. Each of the Insurance Subsidiaries' statutory capital and surplus exceeds its respective minimum requirement. However, substantially more than such minimum amounts are needed to meet statutory and administrative requirements of adequate capital and surplus to support the current level of the Insurance Subsidiaries' operations. At September 30, 2000 and December 31, 1999 the statutory capital and surplus, including asset valuation reserve, of the U.S. insurance subsidiaries totaled $89.9 and $89.2 million, respectively. Beginning in 1993, the National Association of Insurance Commissioners ("NAIC") imposed regulatory risk-based capital ("RBC") requirements on life insurance enterprises. At December 31, 1999 all of the Insurance Subsidiaries maintained ratios of total adjusted capital to RBC in excess of the Authorized Control Level. PennCorp Canada and Pennsylvania Life's Canadian branch reports to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were $63.3 and $63.9 million as of September 30, 2000 and December 31, 1999, respectively. PennCorp Canada maintained a Minimum Continuing Capital and Surplus Requirement Ratio ("MCCSR") in excess of the minimum requirement and Pennsylvania Life's Canadian branch maintained a Test of Adequacy of Assets in Canada and Margin Ratio ("TAAM") in excess of the minimum requirement at 13 14 September 30, 2000 and December 31, 1999. 9. BUSINESS SEGMENT INFORMATION During the third quarter of 1999 and with the acquisition of the Penn Union companies, Universal changed its segment structure. Under the new structure, the insurance businesses are reviewed by management of the Company along distribution lines, and decisions regarding the operation of the Company are made accordingly. In addition, due to the vast difference in the nature of the operations from the insurance businesses, management reviews and evaluates the results of the Insurance Services and Corporate Segment separately. Under the new segment structure, the Company considers itself to have four distinct business segments: Career Agents, Senior Market Brokerage, Special Markets and Insurance Services and Corporate Segment. Products distributed through the Career Sales segment are sold through a network of regional managers who operate branch offices throughout the U.S. and Canada. The career agents focus only on sales for Pennsylvania Life and PennCorp Canada and sell primarily fixed benefit accident and health insurance. Total revenue and operating income before taxes generated by Canadian operations through PennCorp Canada and Pennsylvania Life's Canadian branch totaled $42.8 million and $9.2 million, respectively, for the nine month period ended September 30, 2000. The career agents began to offer Universal's senior market products discussed below in 2000. Business in the Senior Market Brokerage Segment is sold through a traditional general agency system which focuses on the sale of various senior market products including Medicare supplement, home health care, nursing home and hospital indemnity products. Agents in this segment do not sell exclusively for the Company. The Special Markets segment consists of blocks of business that were acquired through the acquisitions of various companies or are not currently produced through the career or Senior Market brokerage agency distribution channels as well as some specialty life insurance and accident and health products. The information previously reported under "Life Insurance Segment" and "Other Accident and Health Insurance Segment" has been combined under the Special Markets Segment. The Insurance Services and Corporate Segment consists mainly of the Parent Company, WorldNet, AIAG and CHCS operations. Prior year segment information has been restated to conform with the current segment structure. Financial data by segment as of and for the nine months ended September 30, 2000 and 1999 is as follows: September 30, 2000 ------------------------------------------------------------------------------------- (In thousands) Insurance Career Senior Market Special Services and Sales Brokerage Markets Corporate Total ---------------- ---------------- -------------- ----------------- ---------------- Net premiums and policyholder fees earned $ 99,844 31,810 34,595 (1) 166,248 Net investment income 23,631 1,120 17,800 142 42,693 Realized gains - 136 8 - 144 Fee and other income 417 - 259 4,306 4,982 ---------------- ---------------- -------------- ----------------- ---------------- 123,892 33,066 52,662 4,447 214,067 ---------------- ---------------- -------------- ----------------- ---------------- Policyholder benefits 64,285 24,329 35,300 - 123,914 Increase in deferred acquisition costs (9,789) (2,947) (277) - (13,013) Commissions and general expenses 47,529 7,214 13,933 8,574 77,250 ---------------- ---------------- -------------- ----------------- ---------------- Total benefits, claims and other deductions 102,025 28,596 48,956 8,574 188,151 ---------------- ---------------- -------------- ----------------- ---------------- Operating income before taxes 21,867 4,470 3,706 (4,127) 25,916 ================ ================ ============== ================= =============== ASSETS Cash and investments 451,064 20,828 329,221 6,321 807,434 Deferred policy acquisition costs 12,614 14,519 20,387 - 47,520 14 15 Accrued investment income 5,699 215 4,931 - 10,845 Goodwill - 3,568 517 5,493 9,578 Present value of future profits - 727 321 5,583 6,631 Due and unpaid premiums 2,866 292 828 - 3,986 Reinsurance recoverable 5,325 125,513 83,169 - 214,007 Deferred income tax asset - - - 63,484 63,484 Other assets 4,616 2,569 4,204 13,095 24,484 ---------------- ---------------- -------------- ----------------- ---------------- Total assets $ 482,184 $ 168,231 $ 443,578 $ 93,976 $ 1,187,969 ================ ================ ============== ================= ================ September 30, 1999 ------------------------------------------------------------------------------------- Insurance Career Senior Market Special Services and Sales Brokerage Markets Corporate Total ---------------- ---------------- -------------- ----------------- ---------------- Net premiums and policyholder fees earned 21,664 21,383 18,980 - 62,027 Net investment income 4,565 546 10,022 (30) 15,103 Realized gains 18 - 29 (30) 17 Fee and other income (59) - (93) 1,756 1,604 ---------------- ---------------- -------------- ----------------- ---------------- 26,188 21,929 28,938 1,696 78,751 Policyholder benefits 12,594 15,939 18,620 - 47,153 Increase in deferred acquisition costs (406) (2,454) 268 - (2,592) Commissions and general expenses 10,180 6,471 6,885 3,328 26,864 ---------------- ---------------- -------------- ----------------- ---------------- Total benefits, claims and other deductions 22,368 19,956 25,773 3,328 71,425 Operating income before taxes 3,820 1,973 3,165 (1,632) 7,326 ================ ================ ============== ================= ================ ASSETS Cash and investments 443,681 9,871 357,920 7,897 819,369 Deferred policy acquisition costs 407 9,693 20,243 - 30,343 Accrued investment income 4,447 223 5,926 - 10,596 Goodwill - 3,703 536 - 4,239 Present value of future profits - 963 476 - 1,439 Due and unpaid premiums 3,544 436 1,106 - 5,086 Reinsurance recoverable 4,890 35,922 153,115 - 193,927 Deferred income tax asset - - - 63,092 63,092 Other assets 11,776 - 2,586 6,878 21,240 ---------------- ---------------- -------------- ----------------- ---------------- Total assets $ 468,745 $ 60,811 $ 541,908 $ 77,867 $ 1,149,331 ================ ================ ============== ================= ================ Financial data by segment for the three months ended September 30, 2000 and 1999 is as follows: September 30, 2000 ------------------------------------------------------------------------------------- (In thousands) Insurance Career Senior Market Special Services and Sales Brokerage Markets Corporate Total ---------------- ---------------- -------------- ----------------- ---------------- Net premiums and policyholder fees earned 33,660 11,058 10,910 (1) 55,627 Net investment income 7,928 567 5,434 48 13,977 Realized gains (80) 132 (57) - (5) Fee and other income 144 - 32 1,694 1,870 ---------------- ---------------- -------------- ----------------- ---------------- 41,652 11,757 16,319 1,741 71,469 Policyholder benefits 22,696 8,155 11,606 - 42,457 Increase in deferred acquisition costs (3,565) (1,320) (101) - (4,986) Commissions and general expenses 15,693 2,689 3,673 3,677 25,732 ---------------- ---------------- -------------- ----------------- ---------------- Total benefits, claims and other deductions 34,824 9,524 15,178 3,677 63,203 Operating income before taxes 6,828 2,233 1,141 (1,936) 8,266 ================ ================ ============== ================= ================ 15 16 September 30, 1999 ------------------------------------------------------------------------------------- Insurance Career Senior Market Special Services and Sales Brokerage Markets Corporate Total ---------------- ---------------- -------------- ----------------- ---------------- Net premiums and policyholder fees earned 21,665 7,969 10,645 - 40,279 Net investment income 4,565 147 4,785 (64) 9,433 Realized gains 18 2 43 (30) 33 Fee and other income (59) - (116) 618 443 ---------------- ---------------- -------------- ----------------- ---------------- 26,189 8,118 15,357 524 50,188 Policyholder benefits 12,595 5,976 9,599 - 28,170 Increase in deferred acquisition costs (406) (824) 58 - (1,172) Commissions and general expenses 10,180 2,068 3,161 2,595 18,004 ---------------- ---------------- -------------- ----------------- ---------------- Total benefits, claims and other deductions 22,369 7,220 12,818 2,595 45,002 Operating income before taxes 3,820 898 2,539 (2,071) 5,186 ================ ================ ============== ================= ================ 16 17 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The Company cautions readers regarding certain forward-looking statements contained in the following discussion and elsewhere in this report and in any other oral or written statements, either made by, or on behalf of the Company, whether or not in future filings with the Securities and Exchange Commission ("SEC"). Forward-looking statements are statements not based on historical information. They relate to future operations, strategies, financial results or other developments. In particular, statements using verbs such as "expect," "anticipate," "believe" or similar words generally involve forward-looking statements. Forward-looking statements include statements that represent the Company's products, investment spreads or yields, or the earnings or profitability of the Company's activities. Forward-looking statements are based upon estimates and assumptions that are subject to significant business, economic and competitive uncertainties, many of which are beyond the Company's control and are subject to change. These uncertainties can affect actual results and could cause actual results to differ materially from those expressed in any forward-looking statements made by, or on behalf of the Company. Whether or not actual results differ materially from forward-looking statements may depend on numerous foreseeable and unforeseeable events or developments, some of which may be national in scope, such as general economic conditions and interest rates. Some of these events may be related to the insurance industry generally, such as pricing competition, regulatory developments and industry consolidation. Others may relate to Universal specifically, such as credit, volatility and other risks associated with the Company's investment portfolio, and other factors. Universal disclaims any obligation to update forward-looking information. The following analysis of the consolidated results of operations and financial condition of the Company should be read in conjunction with the Consolidated Financial Statements and related consolidated footnotes included elsewhere. The Company owns nine insurance companies (collectively, the "Insurance Subsidiaries"): American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange"), Constitution Life Insurance Company ("Constitution Life"), Marquette National Life Insurance Company ("Marquette"), Peninsular Life Insurance Company ("Peninsular Life"), Pennsylvania Life Insurance Company ("Pennsylvania Life"), PennCorp Life Insurance Company ("PennCorp Canada") and Union Bankers Insurance Company ("Union Bankers"). Six of these companies, Pennsylvania Life, PennCorp Canada, Peninsular, Union Bankers, Constitution and Marquette, as well as certain other related assets, were acquired on July 30, 1999. In addition to the Insurance Subsidiaries, Universal owns three third party administrators: American Insurance Administration Group, Inc. ("AIAG"), which was purchased January 6, 2000, Capitated Health Care Services, Inc., ("CHCS"), which was purchased August 31, 2000 and WorldNet Services Corp. ("WorldNet") that process the Company's brokerage senior market policies, as well as business for unaffiliated insurance companies. In January 2000, the Company announced that it had approved a plan to consolidate the Raleigh location acquired on July 30, 1999 into its locations in Toronto (Canada), Pensacola (Florida), and Orlando (Florida) in order to improve operating efficiencies and capabilities. The plan to consolidate this location was being formulated at the date of acquisition. Accordingly, the Company recorded a $10.4 million restructuring liability in its accounting for the acquisition. This liability was accounted for under EITF No. 95-3, "Recognition of Liabilities in Connection with a Purchase Business Combination" ("EITF 95-3"). The liability consisted of employee separation costs ($3.2 million), employee relocation costs ($2.6 million), and other relocation and exit costs. During the nine months ended September 30, 2000, the Company paid $5.1 million in restructuring charges. 17 18 Subsequent to the acquisition of the Penn Union Companies, the Company redefined its operating segments with primary emphasis on its distribution channels. Currently, the Company manages its business through four operating segments, Senior Market Brokerage, Career Sales, Special Markets and Insurance Services and Corporate. SENIOR MARKET BROKERAGE - This distribution channel consists of a general agency system and insurance brokerage system that focus on the sale of products in the senior market segment, including Medicare Supplement, Medicare Select and Long-term Care. CAREER SALES SYSTEM - The Career Sales segment is comprised of a career agency field force, which distributes fixed benefit accident and sickness, life insurance and supplemental senior health insurance in the United States and Canada. The Career Agents are under exclusive contract with Pennsylvania Life and PennCorp Canada. SPECIAL MARKETS - Through its own operating history and through prior acquisitions, Universal has accumulated various lines of business that it manages in its Special Markets segments. These products include annuities, interest-sensitive and group life insurance, individual medical and other accident and health insurance. INSURANCE SERVICES AND CORPORATE - This segment is primarily made up of the insurance administrative service companies that process certain business for the Insurance Subsidiaries, as well as unaffiliated insurers. It also includes the corporate operations of the holding company, including interest on debt. Prior to the Penn Union Transaction, the Company reported its results through four segments, with primary emphasis on major product lines. These segments were Senior Market Accident and Health Insurance, Other Accident and Health Insurance, Life Insurance and Non-insurance Business. The new Senior Market Brokerage Segment includes substantially all of the former Senior Market Accident and Health Insurance Segment business. The Career Sales segment includes only business which is new to the Company as a result of the acquisition of Pennsylvania Life and PennCorp Canada. The Special Markets segment includes a combination of existing Universal business from the Other Accident and Health and Life Insurance segments, as well as new business resulting from the acquisition of the Peninsular, Marquette, Union Bankers and Constitution. The Insurance Services and Corporate Segment includes all businesses previously included in the Non-insurance Business Segment. Results of operations for the nine months ended September 30, 2000 include the results of AIAG and CHCS (from their respective dates of purchase). RESULTS OF OPERATIONS Nine Months Ended September, 2000 and 1999 Consolidated net income after federal income taxes increased by $12.2 million to $16.7 million ($0.35 per diluted share) in 2000, compared to $4.5 million ($0.22) in 1999. Operating income before income tax increased by $18.6 million to $25.9 million in 2000 compared to $7.3 million in 1999. The Senior Market Brokerage segment operating results increased by $2.5 million in addition to the $18.0 million increase by the Career Sales segment. The Special Markets segment improved its results by $0.5 million. These increases are offset by a reduction of $2.5 million in the results from the Insurance service and Corporate segment. Discussion of the details by segment follows. 18 19 SENIOR MARKET BROKERAGE SEGMENT The Senior Market Brokerage Segment focuses on the sale of senior market products through a network of independent agents. The results of operations for the nine months ended September 30, 2000 and 1999 include the results of the sales of products such as Medicare Supplement, Medicare Select and Long Term Care products through this distribution channel. REVENUES. Total revenues for the Senior Market Brokerage Segment increased approximately $11.2 million to approximately $33.1 million for the nine months ended September 30, 2000, compared to total revenues of approximately $21.9 million in the prior year. This increase results from the increase in internally generated production and not from the acquisition of the Penn Union Companies. Gross premium and policyholder fees earned and reinsurance assumed In the nine months ended September 30, 2000, the Senior Market Brokerage Segment gross premium and policyholder fees earned (including reinsurance assumed) amounted to $176.3 million, a $82.6 million increase over the $93.7 million amount in 1999. The gross earned premiums on the Company's senior market products increased as follows: PREMIUM INCREASE/ 2000 TOTAL DESCRIPTION (DECREASE) PREMIUM EARNED - ----------------------------------------------------- --------------------------- ------------------------- (in millions) (in millions) Medicare Supplement/Select $ 30.8 $ 67.0 Freedom Care 2.3 6.5 Hospital Indemnity, Home Health Care and Nursing Home 1.0 5.0 First National business acquired (2.1) 31.3 Union Bankers Medicare Supplement 37.8 50.2 Constitution Medicare Supplement 12.8 15.4 Other 0 0.9 --------------------------- ------------------------- Totals $ 82.6 $ 176.4 =========================== ========================= The Medicare Supplement insurance issued by Union Bankers and Constitution is 100% reinsured with an unaffiliated reinsurer. Reinsurance premiums ceded While the Company was able to increase its gross premium revenue from its core products, it continues to reinsure a portion of these risks to unaffiliated reinsurers. Reinsurance premiums ceded for the nine months ended September 30, 2000 for the Senior Market Brokerage Segment amounted to $147.3 million, a $77.1 million increase from the 1999 amount of $70.2 million. Details of the changes in reinsurance premiums ceded are as follows: 19 20 CEDED PREMIUM 2000 TOTAL DESCRIPTION INCREASE/ (DECREASE) PREMIUM CEDED - ----------------------------------------------------- ---------------------------- ----------------------- (in millions) (in millions) Business acquired: First National $2.4 $28.1 Dallas General (1.0) 5.2 Medicare Supplement 23.5 43.3 Union Bankers Medicare Supplement 37.8 50.2 Constitution Medicare Supplement 12.8 15.4 Freedom Care 1.1 2.4 Hospital Indemnity, Home Health Care and Nursing 0.5 Home 2.3 Other lines 0.0 0.4 ---------------------------- ----------------------- Totals $77.1 $147.3 ============================ ======================= Investment related revenue Net investment income of the Senior Market Brokerage Segment increased $0.6 million to $1.1 million for the nine months ended September 30, 2000, compared to 1999. Realized gains on investments increased slightly from the prior year. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Senior Market Brokerage Segment increased approximately $8.6 million to $28.6 million for the nine months ended September 30, 2000, compared to $20.0 million for the nine months ended September 30, 1999. Claims and other benefits increased $8.4 million to $23.1 million for the nine months ended September 30, 2000 compared to $13.4 million in the prior year. The change in reserves for the nine months ended September 30, 2000 amounted to an increase of $1.2 million compared to an increase of $2.5 million in 1999 generating a variance of $1.4 million. These increases in claims and change in reserves are primarily the result of the $5.5 million increase in net premiums earned for the nine months ended September 30, 2000 discussed above. The change in deferred acquisition costs for the nine months ended September 30, 2000 reflected net capitalization of $2.9 million for the nine months ended September 30, 2000 compared to $2.5 million in the prior year. Commissions in the Senior Market Brokerage Segment increased $1.8 million in the nine months ended September 30, 2000 to $28.1 million, compared to $26.3 million in 1999. This increase is the direct result of the $94.3 million increase in gross premium discussed above. Commissions and expense allowances on reinsurance ceded increased $16.1 million in the nine months ended September 30, 2000 to $40.8 million, compared to $24.7 million in 1999. This increase is the direct result of the $89.2 million increase in reinsurance premium ceded discussed above. Other operating costs and expenses increased $16.3 million in the nine months ended September 30, 2000 to $19.9 million, compared to $2.7 million in 1999 due in part to the increase in expenses incurred in generating new business as well as the increase in premium taxes associated with the growth in new business in this segment. 20 21 CAREER SALES SEGMENT The Career Sales Segment was acquired in the Penn Union Acquisition and comprises the operations of Pennsylvania Life Insurance Company ("Pennsylvania Life") and PennCorp Life Insurance Company of Canada ("PennCorp Canada"). The Career Agents market life and health insurance products focusing primarily on fixed benefit accident and sickness products. Penn Corp Canada operates exclusively in Canada, while Pennsylvania Life operates in both the U.S. ("Pennsylvania Life U.S.") and Canada. The results for 1999 reflect only the activity from the date of purchase REVENUES. Total net revenues for the Career Sales segment amounted to $123.9 million, an increase of $97.7 over the same period of the prior year, of which $81.1 million was generated by Pennsylvania Life U.S. and $42.8 million was generated by the Canadian operations. Gross premium totaled $102.7 million, $64.0 million derived from Pennsylvania Life U.S. and $38.7 million derived from the Canadian operations. The Company reinsures a portion of these premiums to outside parties. Total ceded premiums for the nine months ended September 30, 2000 were $0.6 million at the Canadian operations and $2.2 million at Pennsylvania Life U.S. Investment income of $23.6 million consists mostly of interest on bonds held by the Company. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Career Sales Segment totaled $102.0 million for the nine months ended September 30, 2000, compared to $22.4 million for the prior year. Claims and other benefits amounted to $64.2 million for the nine months ended September 30, 2000. Of this amount, $43.5 million related to claims incurred at Pennsylvania Life U.S. and $20.0 million related to the Canadian operations. The change in reserves for the nine months ended September 30, 2000 amounted to $9.1 million. Deferred acquisition costs increased $9.8 million for the nine months ended September 30, 2000 compared to an increase of $0.4 in the prior year. Acquisition costs capitalized at Pennsylvania Life U.S. totaled $6.5 million net of amortization. Canadian costs capitalized, net of amortization amounted to $3.1 million. Commissions in the Career Sales Segment for the nine months ended September 30, 2000 amounted to $23.1 million, of which $16.7 million related to Pennsylvania Life U.S. Commissions and expense allowances on reinsurance ceded totaled $0.5 million in the nine months ended September 30, 2000. Other operating costs and expenses totaled $24.9 million for the nine months ended September 30, 2000. SPECIAL MARKETS SEGMENT The Special Markets Segment consists of blocks of business that were acquired through the acquisitions of various companies or are not currently produced through the career or brokerage agency distribution systems as well as some specialty life and accidental insurance products. The results of operations for the nine months ended September 30, 2000 and 1999 include the results of the sales of such products. REVENUES. Total revenues for the Special Markets Segment increased approximately $23.8 million to approximately $52.7 million for the nine months ended September 30, 2000, compared to total revenues of approximately $28.9 million in the prior year. 21 22 Gross premium and policyholder fees earned and reinsurance assumed In the nine months ended September 30, 2000, the Special Markets Segment gross premium and policyholder fees earned (including reinsurance assumed) amounted to $56.3 million, a $25.2 million increase over the $31.1 million amount in 1999. The gross earned premiums on the Company's special market products increased as follows: 2000 TOTAL DESCRIPTION PREMIUM INCREASE PREMIUM EARNED - ----------------------------------------------------- --------------------------- ------------------------- Acquired Businesses: (in millions) (in millions) Constitution $ 1.8 $ 1.8 Union Bankers 19.5 19.5 International Medical 0.3 4.3 Major Medical 0.2 9.8 Life and annuity products 0.0 11.3 Other Health Products 3.4 9.6 --------------------------- ------------------------- Totals $ 25.2 $ 56.3 =========================== ========================= Reinsurance premiums ceded While the Company was able to increase its gross premium revenue from its core products, it continues to reinsure a portion of these risks to unaffiliated reinsurers. Reinsurance premiums ceded for the nine months ended September 30, 2000 for the Special Markets Segment amounted to $19.0 million, a $3.2 million increase from the 1999 amount of $18.7 million. Details of the changes in reinsurance premiums ceded is as follows: CEDED PREMIUM 2000 TOTAL DESCRIPTION INCREASE /(DECREASE) PREMIUM CEDED - ----------------------------------------------------- ----------------------------- ------------------------- (in millions) (in millions) Business acquired Constitution $0.7 $0.7 Union Bankers 0.3 0.4 Life and annuity products (0.4) 5.2 Major Medical (0.1) 6.1 International Medical 0.5 4.2 Other lines (0.7) 5.3 ----------------------------- -------------------------- ----------------------------- ------------------------- Totals $ 0.3 $ 21.9 ============================= ========================= Investment related revenue Net investment income of the Special Markets Segment increased $7.8 million to $17.8 million for the nine months ended September 30, 2000, compared to $10.0 million in 1999. This increase is attributable to the increase in invested assets in this segment during 2000 compared to 1999 as a result of the Penn Union Transaction. 22 23 BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Special Markets Segment increased approximately $23.2 million to $49.0 million for the nine months ended September 30, 2000, compared to $25.8 million for the nine months ended September 30, 1999. Claims and other benefits increased $24.3 million to $37.6 million for the nine months ended September 30, 2000 compared to $13.3 million in 1999. $28.3 million of this increase is attributable to the Penn Union Transaction. The change in reserves for the nine months ended September 30, 2000 amounted to an increase of $9.2 million compared to a decrease of $0.5 million in 1999 generating a variance of $9.7 million. The change in reserves for Penn Union Companies for the nine months ended September 30, 2000 amounted to a decrease of $8.3 million. Interest credited to policyholders increased $1.8 million from $5.8 million in 1999 to $7.6 million in 2000. Approximately $2.5 million of the increase relates to the acquired companies which is offset by a slight decrease in the core businesses. The change in deferred acquisition costs increased by $0.5 million for the nine months ended September 30, 2000 compared to the same period in 1999. The amount of acquisition costs capitalized increased $0.2 million from $1.2 million for the nine months ended September 30, 1999 to $1.3 million for the nine months ended September 30, 2000. The deferred acquisition costs decreased in relation to the increase in net earned premium primarily due to the fact that the increase in net earned premium related mainly to renewal business of the Penn Union companies. New business production is the main driver of deferred acquisition costs. The amortization of deferred acquisition costs decreased $0.2 million from $1.3 million for the nine months ended September 30, 1999 to $1.2 million for the nine months ended September 30, 2000. Commissions in the Special Markets Segment increased $0.6 million in the nine months ended September 30, 2000 to $8.6 million, compared to $8.0 million in 1999. This increase is due largely to the acquisition of the Penn Union Companies which increase of $0.5 million was offset by a decrease of $0.1 million in some of the life products no longer marketed. Premiums on products in this segment are generally renewal premiums as little new business is being written. Commissions on renewal business are at lower rates than new business. Commissions and expense allowances on reinsurance ceded was $8.6 million for the nine months ended September 30, 2000 compared to $6.8 million for the nine months ended September 30, 1999, an increase of $1.8 million. Other operating costs and expenses decreased $0.6 million in the nine months ended September 30, 2000 to $5.7 million, compared to $6.3 million in 1999. This increase is due mainly to expenses related to the newly acquired Penn Union lines of business. This increase is offset by a decrease in the cost of generating new business as some of the lines of business in this segment run off. INSURANCE SERVICES AND CORPORATE The Insurance Services and Corporate Segment consists of WorldNet, PFI, Inc ("PFI")(an internal servicing company acquired in July, 1999), the Parent Company, AIAG which was acquired in January, 2000, CHCS which was acquired in August 2000, as well as a minority interest in Security Health. Fees and other income increased $2.6 million due to revenue generated at AIAG. General expenses increased $5.2 million from $3.3 million in 1999 to $8.6 million in 2000. This increase is due to an increase in interest expense of $4.1 million related to a loan with Chase Manhattan to finance the purchase of the Penn Union Companies. In addition, the Parent Company incurred compensation expenses of approximately $0.6 million related to the issue of stock options and bonuses to employees and agents. RESULTS OF OPERATIONS 23 24 Three Months Ended September 30, 2000 and 1999 Consolidated net income after federal income taxes increased by $2.2 million to $5.4 million ($0.12 per diluted share) in 2000, compared to $3.2 million ($0.10) in 1999. Operating income before income tax increased by $3.1 million to $8.3 million in 2000 compared to $5.2 million in 1999. The Senior Market Brokerage segment more than doubled its operating results, increasing by $1.3 million to $2.2 million in 2000. The Career Sales segment increased its results by $3.0 million to $6.8 million in 2000. These increases are offset by a reduction of $1.4 million in the Special Markets segment. Results for the Non-insurance segment were consistent with the prior year. Discussion of the details by segment follows. SENIOR MARKET BROKERAGE SEGMENT The Senior Market Brokerage Segment focuses on the sale of senior market products through a network of independent agents. The results of operations for the three months ended September 30, 2000 and 1999 include the results of the sales of products such as Medicare Supplement, Medicare Select and Long Term Care products through this distribution channel. REVENUES. Total revenues for the Senior Market Brokerage Segment increased approximately $3.7 million to approximately $11.8 million for the three months ended September 30, 2000, compared to total revenues of approximately $8.1 million in the prior year. This increase results from the increase in internally generated production and not from the acquisition of the Penn Union Companies. Gross premium and policyholder fees earned and reinsurance assumed In the three months ended September 30, 2000, the Senior Market Brokerage Segment gross premium and policyholder fees earned (including reinsurance assumed) amounted to $59.9 million, a $31.5 million increase over the $28.4 million amount in 1999. The gross earned premiums on the Company's senior market products increased as follows: PREMIUM INCREASE/ 2000 TOTAL DESCRIPTION (DECREASE) PREMIUM EARNED - ----------------------------------------------------- --------------------------- ------------------------- (in millions) (in millions) Medicare Supplement/Select $ 11.0 $ 24.8 Freedom Care 0.8 2.2 Hospital Indemnity, Home Health Care and Nursing Home 10.0 2.0 First National business acquired (3.2) 8.6 Union Bankers Medicare Supplement 16.2 16.2 Constitution Medicare Supplement 5.7 5.7 Other (0.0) .4 --------------------------- ------------------------- Totals $ 31.5 $ 59.5 =========================== ========================= The Medicare Supplement insurance issued by Union Bankers and Constitution is 100% reinsured with an unaffiliated reinsurer. Reinsurance premiums ceded While the Company was able to increase its gross premium revenue from its core products, it continues to reinsure a portion of these risks to unaffiliated reinsurers. Reinsurance premiums ceded for 24 25 the three months ended September 30, 2000 for the Senior Market Brokerage Segment amounted to $52.0 million, a $16.7 million increase from the 1999 amount of $35.3 million. Details of the changes in reinsurance premiums ceded are as follows: CEDED PREMIUM 2000 TOTAL DESCRIPTION INCREASE /(DECREASE) PREMIUM CEDED - ----------------------------------------------------- ----------------------------- ----------------------- (in millions) (in millions) Business acquired: First National $1.0 $10.0 Dallas General (0.4) 1.6 Medicare Supplement 8.3 16.2 Union Bankers Medicare Supplement 3.8 16.2 Constitution Medicare Supplement 3.1 5.7 Freedom Care 0.5 1.0 Hospital Indemnity, Home Health Care and Nursing Home 0.4 1.1 Other lines 0.0 0.2 ----------------------------- ----------------------- Totals $16.7 $52.0 ============================= ======================= Investment related revenue Net investment income of the Senior Market Brokerage Segment increased $0.5 million to $0.6 million for the three months ended September 30, 2000, compared to 1999. Realized gains on investments increased slightly from the prior year. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Senior Market Brokerage Segment increased approximately $3.5 million to $9.5 million for the three months ended September 30, 2000, compared to $6.0 million for the three months ended September 30, 1999. Claims and other benefits increased $3.2 million to $7.5 million for the three months ended September 30, 2000 compared to $4.3 million in the prior year. The change in reserves for the three months ended September 30, 2000 amounted to an increase of $1.0 million compared to an increase of $0.6 million in 1999 generating a variance of $0.4 million. These increases in claims and change in reserves are the result of the $3.8 million increase in net premiums earned for the three months ended September 30, 2000 discussed above. The change in deferred acquisition costs reflected an increase in the net capitalization of $1.3 million, an increase of $0.6 over the prior year. Commissions in the Senior Market Brokerage Segment increased $5.7 million in the three months ended September 30, 2000 to $10.0 million, compared to $4.3 million in 1999. This increase is the direct result of the $33.7 million increase in gross premium discussed above. Commissions and expense allowances on reinsurance ceded increased $8.0 million in the three months ended September 30, 2000 to $13.4 million, compared to $5.4 million in 1999. This increase is the direct result of the $30.0 million increase in reinsurance premium ceded discussed above. Other operating costs and expenses increased $2.2 million in the three months ended September 30, 2000 to $5.6 million, compared to $3.4 million in 1999 due in part to the increase in expenses incurred in generating new business as well as the increase in premium taxes associated with the growth in new 25 26 business in this segment. CAREER SALES SEGMENT The Career Sales Segment was acquired in the Penn Union Acquisition and comprises the operations of Pennsylvania Life Insurance Company ("Pennsylvania Life") and PennCorp Life Insurance Company of Canada ("PennCorp Canada"). The Career Agents market life and health insurance products focusing primarily on fixed benefit accident and sickness products. Penn Corp Canada operates exclusively in Canada, while Pennsylvania Life operates in both the U.S. ("Pennsylvania Life U.S.") and Canada. REVENUES. Total net revenues for the Career Sales segment amounted to $41.7 million, an increase of $15.5 over the prior year. Gross premium totaled $33.9 million. The Company reinsures a portion of these premiums to outside parties. Total ceded premiums for the three months ended September 30, 2000 were $0.1. Investment income of $4.6 million consists mostly of interest on bonds held by the company. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Career Sales Segment totaled $34.8 million for the three months ended September 30, 2000 compared to $22.4 million in the prior year. Claims and other benefits amounted to $17.6 million for the three months ended September 30, 2000. Of this amount, $13.9 million related to claims incurred at Pennsylvania Life U.S. and $3.7 million related to the Canadian operations. The change in reserves for the three months ended September 30, 2000 amounted to $3.2 million. The change in deferred acquisition costs reflected net capitalization of $3.6 million for the three months ended September 30, 2000, compared to $0.4 in the prior year Commissions in the Career Sales Segment for the three months ended September 30, 2000 amounted to $7.1 million, of which $5.7 million related to Pennsylvania Life U.S. Commissions and expense allowances on reinsurance ceded totaled $0.1 million in the three months ended September 30, 2000. Other operating costs and expenses totaled $9.5 million for the three months ended September 30, 2000. SPECIAL MARKETS SEGMENT The Special Markets Segment consists of blocks of business that were acquired through the acquisitions of various companies or are not currently produced through the career or brokerage agency distribution systems as well as some specialty life and accidental insurance products. The results of operations for the three months ended September 30, 2000 and 1999 include the results of the sales of such products. REVENUES. Total revenues for the Special Markets Segment increased approximately $0.9 million to approximately $16.3 million for the three months ended September 30, 2000, compared to total revenues of approximately $15.4 million in the prior year. Gross premium and policyholder fees earned and reinsurance assumed In the three months ended September 30, 2000, the Special Markets Segment gross premium and policyholder fees earned (including reinsurance assumed) amounted to $19.7 million, a $9.3 million increase over the $10.7 million amount in 1999. The gross earned premiums on the Company's special market products increased as follows: 26 27 2000 TOTAL DESCRIPTION PREMIUM INCREASE PREMIUM EARNED ----------------------------------------------------- --------------------------- ------------------------- Acquired Businesses: (in millions) (in millions) Constitution $ 0.61 $ 0.61 Union Bankers 6.49 6.49 International Medical 0.02 1.58 Major Medical 0.06 3.23 Life and annuity products 0.55 4.30 Other Health Products 1.52 3.49 --------------------------- ------------------------- Totals $ 9.25 $ 19.70 =========================== ========================= Reinsurance premiums ceded While the Company was able to increase its gross premium revenue from its core products, it continues to reinsure a portion of these risks to unaffiliated reinsurers. Reinsurance premiums ceded for the three months ended September 30, 2000 for the Special Markets Segment amounted to $8.0 million, a $1.6 million increase from the 1999 amount of $6.4 million. Details of the changes in reinsurance premiums ceded is as follows: CEDED PREMIUM 2000 TOTAL DESCRIPTION INCREASE/ (DECREASE) PREMIUM CEDED - ----------------------------------------------------- ------------------------------ -------------------------- (in millions) (in millions) Business acquired Constitution $ 0.11 $ 0.11 Union Bankers 0.17 0.17 Life and annuity products (0.03) 1.90 Major Medical (0.01) 2.02 International Medical 0.03 1.51 Other lines 1.37 2.34 ------------------------------ -------------------------- Totals $ 1.64 $ 8.05 ============================== ========================== Investment related revenue Net investment income of the Special Markets Segment increased $0.6 million to $5.4 million for the three months ended September 30, 2000, compared to $4.8 million in 1999. This increase is attributable to the increase in invested assets outstanding in this segment during 2000 compared to 1999 as a result of the Penn Union Transaction. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Total benefits, claims and other deductions in the Special Markets Segment increased approximately $2.4 million to $15.2 million for the three months ended September 30, 2000, compared to $12.8 million for the three months ended September 30, 1999. Claims and other benefits increased $9.7 million to $13.0 million for the three months ended September 30, 2000 compared to $3.3 million in 1999. $9.7 million of this increase is attributable to the Penn Union Transaction. The change in reserves for the three months ended September 30, 2000 amounted to a decrease of $3.1 million compared to a decrease of $0.1 million in 1999 generating a variance of $3.0 million. The change in reserves for Penn Union Companies for the three months ended September 30, 2000 amounted to a decrease of $3.3 million. Interest credited to policyholders increased 27 28 $0.8 million from $1.7 million in 1999 to $2.5 million in 2000. Approximately $1.2 million of the increase relates to the acquired companies with an offsetting decrease of $0.4 million in the core businesses. The change in deferred acquisition costs reflected amortization of $0.1 million for the three months ended September 30, 2000 compared to $0.1 million the same period in 1999. The deferred acquisition costs decreased in relation to the increase in net earned premium primarily due to the fact that the increase in net earned premium related mainly to renewal business of the Penn Union companies. New business production is the main driver of deferred acquisition costs. The amortization of deferred acquisition costs decreased $0.1 million from $0.6 million for the three months ended September 30, 1999 to $0.5 million for the three months ended September 30, 2000. Commissions in the Special Markets Segment increased $0.5 million in the three months ended September 30, 2000 to $3.3 million, compared to $2.8 million in 1999. This increase is due largely to the acquisition of the Penn Union Companies. Premiums on products in this segment are generally renewal premiums as little new business is being written. Commissions on renewal business are at lower rates than new business. Commissions and expense allowances on reinsurance ceded increased $0.2 million in the three months ended September 30, 2000 to $3.0 million, compared to $2.8 million in 1999. Other operating costs and expenses increased $3.0 million in the three months ended September 30, 2000 to $4.6 million, compared to $1.6 million in 1999. This increase is due mainly to expenses related to the newly acquired Penn Union lines of business. This increase is offset by a decrease in the cost of generating new business as some of the lines of business in this segment run off. INSURANCE SERVICES AND CORPORATE The Insurance Services and Corporate Segment consists of WorldNet, PFI, Inc ("PFI") (an internal servicing company acquired in July, 1999), the Parent Company, AIAG which was acquired in January, 2000, CHCS which was acquired in August, 2000, as well as a minority interest in Security Health. Fees and other income increased $1.1 million due to revenue generated at AIAG. General expenses increased $1.1 million from $2.6 million in 1999 to $3.7 million in 1999. This increase is due to an increase in interest expense of $1.5 million related to a loan with Chase Manhattan to finance the purchase of the Penn Union Companies. In addition, the Parent Company incurred compensation expenses of approximately $0.2 million related to the issue of stock options and bonuses to employees and members of management related to the acquisition of the Penn Union Companies. LIQUIDITY AND CAPITAL RESOURCES The Company's need for capital is primarily to maintain or increase the surplus of its Insurance Subsidiaries and to support the Company as an insurance holding company, including the maintenance of its status as a public company. In addition, the Company requires capital to fund its anticipated growth through acquisitions of other companies and blocks of insurance business. The Company The Company requires cash to pay the operating expenses necessary to function as an insurance holding company (which under applicable Insurance Department regulations must bear its own expenses), and to meet the cost involved in being a publicly owned company. In addition, it requires cash to meet Universal's obligations under the loan agreement discussed below, the debentures outstanding with American Progressive and to fund the planned reorganization of the Company being performed in connection with the acquisition of the Penn Union Companies. Management believes that the current cash position, the availability of the revolving loan facility, 28 29 the expected cash flows of the non-insurance companies (including AIAG), the surplus note interest payments from American Exchange and the availability of dividends from its Insurance Subsidiaries can support the obligations of Universal noted above for the foreseeable future. However, there can be no assurance as to the expected future cash flows or to the availability of dividends from the Insurance Subsidiaries. Loan Agreements As of September 30, 2000 and December 31, 1999, the Company had an $80 million credit facility consisting of a $70 million term loan and a $10 million revolving loan facility. The term loan calls for interest at the London Interbank Offering Rate ("LIBOR") plus 350 basis points (currently 10.13%) with principal repayment over a seven-year period and a final maturity date of July 31, 2006. To fund the CHCS acquisition in August 2000, the Company drew down $3.0 million of the revolving loan facility, which amount currently incurs interest at 10.13%, and pays a commitment fee of 50 basis points on the unutilized facility, currently $7.0 million. For the nine months ended September 30, 2000, the Company paid $5.3 million in interest and fees in connection with the credit facility. The Company paid $1.5 million in principal on July 31, 2000 and $1.9 million in principal on October 31, 2000. In connection with an agreement entered into 1996 whereby American Pioneer became a direct subsidiary of Universal, rather than an indirect subsidiary owned through American Progressive, Universal has $7.9 million in debentures outstanding to its subsidiary, American Progressive. The debentures pay interest quarterly at 8.50% and are due between September 2002 and May 2003. During the nine months ended September 30, 2000 the Company paid $0.5 million in interest on these debentures to American Progressive, which was eliminated in consolidation. Acquisition of American Insurance Administration Group ("AIAG") In January 2000, Universal acquired all of the outstanding shares of AIAG, a privately held third party administrator located in Clearwater, Florida, for $2.875 million in cash, 809,860 shares on Universal common stock and certain contingent future cash payments. AIAG is the third party administrator of approximately $123 million of senior supplemental health insurance, approximately $97 million of which is administered for Union Bankers. For the nine months ended September 30, 2000, AIAG, Inc. received administrative fees of $7.6 million of which $5.6 million related to Union Bankers and was eliminated in the consolidated financial statements of the Company. Acquisition of CHCS, Inc. ("CHCS") In August 2000, Universal acquired all of the outstanding shares of CHCS, a privately held third party administrator located in Weston, Florida, for $3.3 million in cash, 64,820 shares on Universal common stock and future cash payments totaling $1.0 million over 18 months. CHCS is the third party administrator of long term care and home health care insurance products for over 21 unaffiliated insurance companies. For the two months ended September 30, 2000, CHCS received administrative fees of $870 thousand on contracts with expected annual fees of $5.2 million. Insurance Subsidiaries The Insurance Subsidiaries are required to maintain minimum amounts of capital and surplus as determined by statutory accounting. Each of the Insurance Subsidiaries' statutory capital and surplus exceeds its respective minimum requirement. At September 30, 2000 and December 31, 1999 the statutory capital and surplus, including asset valuation reserves, of the U.S. Insurance Subsidiaries totaled $89.9 million and $89.2 million, respectively. Beginning in 1993, the National Association of Insurance Commissioners ("NAIC") imposed 29 30 regulatory risk-based capital ("RBC") requirements on life insurance enterprises. At September 30, 2000 all of the Insurance Subsidiaries maintained ratios of total adjusted capital to RBC in excess of the Authorized Control Level. PennCorp Canada and Pennsylvania Life's Canadian branch report to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were $63.3 million and $63.9 million as of September 30, 2000 and December 31, 1999, respectively. PennCorp Canada maintained a Minimum Continuing Capital and Surplus Requirement Ratio ("MCCSR") in excess of the minimum requirement and Pennsylvania Life's Canadian branch maintained a Test of Adequacy of Assets in Canada and Margin Ratio ("TAAM") in excess of the minimum requirement at September 30, 2000. Cash generated by the Insurance Subsidiaries will be made available to Universal, the ultimate parent, principally through periodic payments of principal and interest on surplus debentures. Currently, the surplus notes between Universal and American Exchange total $70 million and it is anticipated that it will be primarily serviced by dividends from Pennsylvania Life, a wholly owned subsidiary of American Exchange, and by tax-sharing payments among the insurance companies which are wholly owned by American Exchange and file a consolidated Federal income tax return. During 2000, $4.8 million of taxes have been paid to American Exchange pursuant to the tax-sharing agreement. Dividend payments by insurance companies are limited by, or subject to the approval of the insurance regulatory authorities of each insurance company's state of domicile. Such dividend requirements and approval processes vary significantly from state to state. The maximum amount of dividends which can be paid to American Exchange from Pennsylvania Life without the prior approval of the Pennsylvania Department of Insurance is restricted to the greater of 10% of Pennsylvania Life's surplus as regards to policyholders as of the preceding December 31 or the net gain from operations during the preceding year, but such dividends can be paid only out of unassigned surplus. As part of its approval of the Penn Union Acquisition, the Pennsylvania Insurance Department approved a quasi reorganization of Pennsylvania Life's surplus in which its previously negative unassigned surplus was reset to zero. Thus, future earnings of the company would be available for dividends without prior approval, subject to the restrictions noted above. As of September 30, 2000, $4.9 million of dividends were be paid by the insurance subsidiaries of American Exchange to American Exchange. Liquidity for the life Insurance Subsidiaries is measured by their ability to pay scheduled contractual benefits, pay operating expenses, and fund investment commitments. Sources of liquidity include scheduled and unscheduled principal and interest payments on investments, premium payments and deposits and the sale of liquid investments. These sources of liquidity for the Insurance Subsidiaries significantly exceed scheduled uses. Liquidity is also affected by unscheduled benefit payments including death benefits, benefits under accident & health policies and interest-sensitive policy surrenders and withdrawals. The amount of surrenders and withdrawals is affected by a variety of factors such as credited interest rates for similar products, general economic conditions and events in the industry that affect policyholders' confidence. Although the contractual terms of substantially all of the Company's in force life insurance policies and annuities give the holders the right to surrender the policies and annuities, the Company imposes penalties for early surrenders. At September 30, 2000 the Company held reserves that exceeded the underlying cash surrender values of its in force life insurance and annuities by more than $25.1 million. The insurance companies, in management's view, have not experienced any material changes in surrender and withdrawal activity in recent years. Changes in interest rates may affect the incidence of policy surrenders and withdrawals. In addition to the potential impact on liquidity, unanticipated surrenders and withdrawals in a changed 30 31 interest rate environment could adversely affect earnings if the Company were required to sell investments at reduced values in order to meet liquidity demands. The Company manages the asset and liability portfolios in order to minimize the adverse earnings impact of changing market rates. The Company seeks to invest in assets that have duration and interest rate characteristics similar to the liabilities that they support. At September 30, 2000, the Insurance Subsidiaries held cash and cash equivalents totaling $38.4 million, as well as fixed maturity and equity securities that could readily be converted to cash with carrying values (and fair values) of $734.2 million. The fair values of these liquid holdings totaled more than $772.6 million. INVESTMENTS The Company's investment policy is to balance the portfolio between long-term and short-term investments so as to continue to achieve investment returns consistent with the preservation of capital and maintenance of liquidity adequate to meet payment of policy benefits and claims. The Company invests in assets permitted under the insurance laws of the various states in which it operates. Such laws generally prescribe the nature, quality of and limitations on various types of investments that may be made. The Company currently engages the services of two investment advisors, Conning Asset Management and Asset Allocation and Management Company, to manage the Company's U.S. fixed maturity portfolio, and Elliot and Page, a Canadian investment advisor to manage the Canadian portfolio, under the direction of the management of the Insurance Subsidiaries and in accordance with guidelines adopted by their respective Boards of Directors. The Company's policy is not to invest in derivative programs or other hybrid securities, except for GNMA's, FNMA's and investment grade corporate collateralized mortgage obligations. It invests primarily in fixed maturity securities of the U.S. Government and its agencies and in corporate fixed maturity securities with investment grade ratings of "Baa3" (Moody's), "BBB-" (Standard & Poor's) or higher. However, the Company does own some investments that are rated "BB" or below (together 1.4% and 1.1% of total fixed maturities as of September 30, 2000 and December 31, 1999, respectively). As of September 30, 2000 all of the Company's securities were current in the payment of principal and interest other than one bond with a carrying value of $214 thousand. FEDERAL AND FOREIGN INCOME TAXATION OF THE COMPANY The provision for federal and foreign income taxes was $9.2 million during the nine months ended September 2000 compared to $2.7 million for the same period in 1999. These provisions resulted in effective tax rates of 35.6% and 36.6%, respectively. The excess of the effective tax rate over the 35% statutory rate relates primarily to the acquisition of the Penn Union companies since certain business of the acquired companies is subject to income tax in Canada at a corporate tax rate of approximately 42%. At September 30, 2000 and December 31, 1999, the Company has established valuation allowances of $11.3 million and $11.3 million, respectively, with respect to net operating loss carryforwards. The Company determines a valuation allowance based upon an analysis of projected taxable income and through its ability to implement prudent and feasible tax planning strategies. The tax planning strategies include the expense reductions anticipated from the Company's recent reorganization and from the income generated by its administration companies WorldNet, CHCS and AIAG. Management believes it is more likely than not that the Company will realize the recorded net deferred tax assets. IMPACT OF YEAR 2000 The Year 2000 issue relates to whether computer systems will properly recognize date-sensitive information in years subsequent to 1999. Prior to 2000, the Company underwent a corporate-wide program to address the Year 2000 issue, as it relates to its own computer systems, as well as to instances 31 32 in which computer systems of third parties may have a significant impact on the Company's operations, such as suppliers, business partners, customers, facilities and telecommunications. In addressing the Year 2000 issue, the Company did not incur any significant expenses other than the allocation of internal resources to test and monitor this issue. The Company has not experienced any significant disruptions of business operations related to the Year 2000 issue to date and believes that the risk of such disruption in the future is low, although no assurance can be given in this regard. It is possible that Year 2000 problems that are not currently apparent may arise in the future. Accordingly, the Company will continue to monitor its systems for the Year 2000 issue. EFFECTS OF ACCOUNTING PRONOUNCEMENTS In September 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 133, "Accounting for Derivative Instruments and Hedging Activities," which is required to be adopted in years beginning after September 15, 2000. The adoption of the new statement did not have a significant impact on earnings or the financial position of the Company. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Market risk relates, broadly, to changes in the value of financial instruments that arise from adverse movements in interest rates, equity prices and foreign exchange rates. The Company is exposed principally to changes in interest rates that affect the market prices of its fixed income securities. Interest Rate Risk The Company could experience economic losses if it was required to liquidate fixed income securities during periods of rising and/or volatile interest rates. However, the Company attempts to mitigate its exposure to adverse interest rate movements through a combination of active portfolio management and by staggering the maturities of its fixed income investments to assure sufficient liquidity to meet its obligations and to address reinvestment risk considerations. The Company's insurance liabilities are generally long tailed in nature, which generally permits ample time to prepare for their settlement. To date, the Company has not utilized various financial risk management tools on its investment securities, such as interest rate swaps, forwards, futures and options to modify its exposure to changes in interest rates. However, the Company may consider them in the future. The Company is aware that certain classes of mortgage backed securities are subject to significant prepayment risk due to the fact that in periods of declining interest rates, individuals may refinance higher rate mortgages to take advantage of the lower rates then available. The Company monitors investment portfolio mix to mitigate this risk. Sensitivity Analysis The Company regularly conducts various analyses to gauge the financial impact of changes in interest rates on it financial condition. The ranges selected in these analyses reflect management's assessment as being reasonably possible over the succeeding twelve-month period. The magnitude of changes modeled in the accompanying analyses should, in no manner, be construed as a prediction of future economic events, but rather, be treated as a simple illustration of the potential impact of such events on the Company's financial results. The sensitivity analysis of interest rate risk assumes an instantaneous shift in a parallel fashion across the yield curve, with scenarios of interest rates increasing and decreasing 100 and 200 basis points from their levels at September 30, 2000, and with all other variables held constant. A 100 and 200 basis point increase in market interest rates would result in a pre-tax decrease in the market value of the Company's fixed income investments of $46.4 million and $80.5 million, respectively. Similarly, a 100 and 32 33 200 basis point decrease in market interest rates would result in a pre-tax increase in the market value of the Company's fixed income investments of $32.3 million and $70.6 million, respectively. Foreign Currency Sensitivity Portions of Universal's operations are transacted utilizing the Canadian dollar as the functional currency. Approximately 14%, 20% and 36% of Universal's assets, revenues and operating income before taxes, as of and for the nine months ended September 30, 2000 respectively, are derived from the Canadian operations. Accordingly, Universal's earnings and business equity are affected by fluctuations in the value of the U.S. dollar as compared to the Canadian dollar. Although this risk is somewhat mitigated by the fact that both the assets and liabilities for Universal's foreign operations are denominated in Canadian dollars, Universal is still subject to translation losses. Universal periodically conducts various analyses to gauge the financial impact of changes in the foreign currency exchange rate on their financial condition. The ranges selected in these analyses reflect management's assessment as being reasonably possible over the succeeding twelve-month period. The magnitude of changes modeled in the following analysis should, in no manner, be construed as a prediction of future economic events, but rather as a simple illustration of the potential impact of such events on Universal's financial results. At September 30, 2000, a 10% strengthening of the U.S. dollar relative to the Canadian dollar would result in a decrease to the operating income before taxes of approximately $0.8 million and a decrease in equity of $5.7 million. Universal's sensitivity analysis of the effects of changes in foreign currency exchange rates does not factor in any potential change in sales levels or local prices. 33 34 PART II - OTHER INFORMATION NONE - -------------------------------------------------------------------------------- SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. UNIVERSAL AMERICAN FINANCIAL CORP. By: /S/ Robert A. Waegelein ----------------------- Robert A. Waegelein Senior Vice President Chief Financial Officer Date: November 14, 2000 34