UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED MARCH 31, 2002 COMMISSION FILE #0-11321 UNIVERSAL AMERICAN FINANCIAL CORP. (Exact name of registrant as specified in its charter) NEW YORK 11-2580136 (State of Incorporation) (I.R.S. Employer I.E. No.) Six International Drive, Suite 190, Rye Brook, NY 10573 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (914) 934-5200 Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] The number of shares outstanding of the Registrant's Common Stock as of May 4, 2002 was 52,983,203. UNIVERSAL AMERICAN FINANCIAL CORP. FORM 10-Q CONTENTS Page No. -------- PART I - FINANCIAL INFORMATION Consolidated Balance Sheets as of March 31, 2002 and December 31, 2001 3 Consolidated Statements of Operations for the three months ended March 31, 2002 4 and March 31, 2001 Consolidated Statements of Cash Flows for the three months ended March 31, 2002 5 and March 31, 2001 Notes to Consolidated Financial Statements 6-12 Management's Discussion and Analysis of Financial Condition and Results of Operations 13-25 PART II - OTHER INFORMATION Signature 25 2 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (IN THOUSANDS) MARCH 31, 2002 DECEMBER 31, 2001 -------------- ----------------- (Unaudited) ASSETS Investments: Fixed maturities available for sale, at fair value (amortized cost: 2002, $801,947; 2001, $786,844) $ 799,558 $ 799,218 Equity securities, at fair value (cost: 2002, $4,962; 2001, $4,339) 4,794 4,199 Policy loans 24,011 24,043 Other invested assets 3,630 3,773 ----------- ----------- Total investments 831,993 831,233 Cash and cash equivalents 30,559 47,990 Accrued investment income 12,245 12,663 Deferred policy acquisition costs 73,176 66,025 Amounts due from reinsurers 221,862 212,532 Due and unpaid premiums 3,468 3,385 Deferred income tax asset 60,544 59,952 Present value of future profits and goodwill 11,499 11,921 Other assets 29,809 24,515 ----------- ----------- Total assets 1,275,155 1,270,216 =========== =========== LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES Policyholder account balances 239,289 236,742 Reserves for future policy benefits 597,407 591,453 Policy and contract claims - life 7,358 6,282 Policy and contract claims - health 84,035 79,596 Loan payable 58,850 61,475 Amounts due to reinsurers 5,236 6,680 Other liabilities 52,613 57,218 ----------- ----------- Total liabilities 1,044,788 1,039,446 ----------- ----------- STOCKHOLDERS' EQUITY Common stock (Authorized: 80 million shares, issued and outstanding: 2002, 53.0 million shares; 2001, 52.8 million shares) 530 528 Additional paid-in capital 156,605 155,746 Accumulated other comprehensive income (3,201) 5,603 Retained earnings 76,777 69,279 Less: Treasury Stock (2002, 0.1 million shares; 2001, 0.1 million shares) (344) (386) ----------- ----------- Total stockholders' equity 230,367 230,770 ----------- ----------- Total liabilities and stockholders' equity $ 1,275,155 $ 1,270,216 =========== =========== See notes to unaudited consolidated financial statements. 3 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS, PER SHARE AMOUNTS IN DOLLARS) THREE MONTHS ENDED MARCH 31, ---------------------------- 2002 2001 ----------- ---------- (unaudited) Revenues: Gross premiums and policyholder fees earned $ 147,436 $ 126,213 Reinsurance premiums assumed 938 822 Reinsurance premiums ceded (83,462) (69,442) --------- --------- Net premiums and policyholder fees earned 64,912 57,593 Net investment income 14,327 14,457 Net realized gains on investments 143 2,090 Fee and other income 2,784 2,531 --------- --------- Total revenues 82,166 76,671 --------- --------- Benefits, claims and expenses: Increase in future policy benefits 2,570 3,763 Claims and other benefits 42,646 39,038 Interest credited to policyholders 2,607 2,512 Net increase in deferred acquisition costs (5,932) (4,328) Amortization of present value of future profits and goodwill 422 724 Commissions 28,557 24,268 Commission and expense allowances on reinsurance ceded (24,737) (21,402) Interest expense 806 1,618 Other operating costs and expenses 23,602 19,557 --------- --------- Total benefits, claims and other expenses 70,541 65,750 --------- --------- Income before taxes 11,625 10,921 Federal income tax expense 4,127 3,885 --------- --------- Net income $ 7,498 $ 7,036 ========= ========= Earnings per common share: Basic $ 0.14 $ 0.15 ========= ========= Diluted $ 0.14 $ 0.15 ========= ========= See notes to unaudited consolidated financial statements 4 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS) THREE MONTHS ENDED MARCH 31, ---------------------------- 2002 2001 --------- ---------- (unaudited) Cash flows from operating activities: Net income $ 7,498 $ 7,036 Adjustments to reconcile net income to net cash provided by operating activities: Deferred income taxes 3,565 2,800 Change in reserves for future policy benefits 5,954 12,899 Change in policy and contract claims 5,515 4,565 Change in deferred policy acquisition costs (5,932) (4,328) Amortization of present value of future profits and goodwill 422 724 Change in policy loans 32 417 Change in accrued investment income 417 649 Change in reinsurance balances (10,543) (11,203) Realized gains on investments (143) (2,090) Change in restructuring liability -- (2,421) Change in income taxes payable (2,401) (1,124) Other, net (6,575) (5,492) --------- --------- Net cash (used) provided by operating activities (2,191) 2,432 --------- --------- Cash flows from investing activities: Proceeds from sale or redemption of fixed maturities available for sale 138,228 110,063 Cost of fixed maturities purchased available for sale (152,361) (109,735) Change in amounts held in trust by reinsurer (939) (610) Proceeds from sale of equity securities 2,658 5 Cost of equity securities purchased (3,277) (11) Change in mortgage loans 91 (578) Change is due from / to broker 132 (6,800) Change in other invested assets 52 684 Cost of equipment purchased (530) -- --------- --------- Net cash used by investing activities (15,946) (6,982) --------- --------- Cash flows from financing activities: Net proceeds from issuance of common stock 620 89 Cost of treasury stock purchases (544) (453) Change in policyholder account balances 2,547 (1,312) Change in reinsurance balances on policyholder account balances 708 38 Principal repayment on loan payable (2,625) (1,850) --------- --------- Net cash provided (used) by financing activities 706 (3,488) --------- --------- Net decrease in cash and cash equivalents (17,431) (8,038) Cash and cash equivalents at beginning of period 47,990 40,250 --------- --------- Cash and cash equivalents at end of period $ 30,559 $ 32,212 ========= ========= Supplemental cash flow information: Cash paid during the period for interest $ 273 $ 703 ========= ========= Cash paid during the period for income taxes $ 2,963 $ 1,810 ========= ========= See notes to unaudited consolidated financial statements 5 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The interim financial information herein is unaudited, but in the opinion of management, includes all adjustments (consisting of normal, recurring adjustments) necessary to present fairly the financial position and results of operations for such periods. The results of operations for the three months ended March 31, 2002 and 2001 are not necessarily indicative of the results to be expected for the full year. The consolidated financial statements should be read in conjunction with the Form 10-K for the year ended December 31, 2001. Certain reclassifications have been made to prior year's financial statements to conform with current period classifications. The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") and consolidate the accounts of Universal American Financial Corp. ("Universal American" or the "Parent Company") and its subsidiaries (collectively the "Company"), American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange"), Pennsylvania Life Insurance Company ("Pennsylvania Life"), Peninsular Life Insurance Company ("Peninsular"), Union Bankers Insurance Company ("Union Bankers"), Constitution Life Insurance Company ("Constitution"), Marquette National Life Insurance Company ("Marquette"), PennCorp Life Insurance Company, a Canadian company ("PennCorp Life (Canada)"), and CHCS Services, Inc. The Company offers life and accident and health insurance designed for the senior market and self-employed market in all fifty states, the District of Columbia and all the provinces of Canada. It also provides administrative services to other insurers by servicing their senior market products. The Company's principal insurance products are Medicare supplement, fixed benefit accident and sickness disability insurance, long term care, home health care, senior life insurance and annuities. The Company distributes these products through an independent general agency system and a career agency system. The career agents focus only on sales for Pennsylvania Life and PennCorp Life (Canada) while the independent general agents sell for American Pioneer, American Progressive and Constitution. 2. COMPREHENSIVE INCOME The components of comprehensive income, net of related tax, for the three months ended March 31, 2002 and 2001 are as follows: THREE MONTHS ENDED MARCH 31, ----------------------------- 2002 2001 ------- -------- (In thousands) Net income $ 7,498 $ 7,036 Other comprehensive income (8,804) 2,017 ------- ------- Comprehensive income $(1,306) $ 9,053 ======= ======= 6 The components of other comprehensive income and the related tax effects for each component for the three months ended March 31, 2002 and 2001 are as follows: THREE MONTHS ENDED MARCH 31, 2002 THREE MONTHS ENDED MARCH 31, 2001 ------------------------------------------ ------------------------------------------ Before Tax Net of Before Tax Net of Tax Expense Tax Tax Expense Tax Amount (Benefit) Amount Amount (Benefit) Amount -------- --------- -------- -------- --------- -------- (In thousands) Net unrealized (loss) gain arising during the year (net of deferred acquisition costs) $(13,729) $ (4,805) $ (8,924) $ 8,682 $ 3,039 $ 5,643 Less: Reclassification adjustment for gains included in net income (143) (50) (93) (2,090) (732) (1,358) -------- -------- -------- -------- -------- -------- Net unrealized (losses) gains (13,586) (4,755) (8,831) 6,592 2,307 4,285 Currency translation adjustments 52 25 27 (3,111) (843) (2,268) -------- -------- -------- -------- -------- -------- Other comprehensive (loss) income $(13,534) $ (4,730) $ (8,804) $ 3,481 $ 1,464 $ 2,017 ======== ======== ======== ======== ======== ======== 3. EARNINGS PER SHARE The reconciliation of the numerators and the denominators of the basic and diluted EPS for the three months ended March 31, 2002 and 2001 is as follows: THREE MONTHS ENDED MARCH 31, 2002 --------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount --------------- ----------------- ----------------- (In thousands, per share amounts in dollars) Weighted average common stock outstanding 52,892 Less: Weighted average treasury shares (122) -------- Basic EPS: Net income applicable to common shareholders $ 7,498 52,770 $0.14 ======== ===== Effect of Dilutive Securities Incentive stock options 3,895 Director stock options 190 Agents and others stock options 1,047 Treasury stock assumed from proceeds of options (3,797) -------- Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 7,498 54,105 $0.14 ======== ======== ===== 7 THREE MONTHS ENDED MARCH 31, 2001 --------------------------------------------------- Income Shares Per Share (Numerator) (Denominator) Amount --------------- ----------------- ----------------- (In thousands, per share amounts in dollars) Weighted average common stock outstanding 46,845 Less: weighted average treasury shares (97) -------- Basic EPS: Net income applicable to common shareholders $ 7,036 46,748 $0.15 ======== ===== Effect of Dilutive Securities Incentive stock options 1,502 Director stock options 88 Agents and others stock options 796 Treasury stock assumed from proceeds of options (2,020) -------- Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 7,036 47,114 $0.15 ======== ======== ===== 4. INVESTMENTS As of March 31, 2002 and December 31, 2001, fixed maturity securities are classified as investments available for sale and are carried at fair value, with the unrealized gain or loss, net of tax and other adjustments (deferred policy acquisition costs), included in accumulated other comprehensive income. MARCH 31, 2002 --------------------------------------------------------------------- Gross Gross Amortized Unrealized Unrealized Fair Classification Cost Gains Losses Value - -------------- --------- ---------- ---------- --------- (In thousands) US Treasury securities and obligations of US government $ 37,749 $ 849 $ (203) $ 38,395 Corporate debt securities 153,108 631 (3,361) 150,378 Foreign debt securities (1) 391,471 5,577 (7,319) 389,729 Mortgage- and asset-backed securities 219,619 3,836 (2,399) 221,056 --------- --------- --------- --------- $ 801,947 $ 10,893 $ (13,282) $ 799,558 ========= ========= ========= ========= DECEMBER 31, 2001 --------------------------------------------------------------------- Gross Gross Amortized Unrealized Unrealized Fair Classification Cost Gains Losses Value - -------------- --------- ---------- ---------- ---------- (In thousands) US Treasury securities and obligations of US government $ 35,719 $ 1,262 $ (11) $ 36,970 Corporate debt securities 357,431 8,990 (1,805) 364,616 Foreign debt securities (1) 157,077 2,225 (1,640) 157,662 Mortgage- and asset-backed securities 236,617 5,700 (2,347) 239,970 --------- --------- --------- --------- $ 786,844 $ 18,177 $ (5,803) $ 799,218 ========= ========= ========= ========= - ------------ (1) Primarily Canadian denominated bonds supporting our Canadian Insurance reserves. 8 The amortized cost and fair value of fixed maturities at March 31, 2002 by contractual maturity are shown below. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. AMORTIZED FAIR COST VALUE --------- -------- (In thousands) Due in 1 year or less $ 24,669 $ 25,387 Due after 1 year through 5 years 118,111 119,221 Due after 5 years through 10 years 273,207 271,125 Due after 10 years 166,341 162,769 Mortgage- and asset-backed securities 219,619 221,056 -------- -------- $801,947 $799,558 ======== ======== During the three months ended March 31, 2002, the Company wrote down the value of certain fixed maturity securities by $1.6 million (0.2% of investments). During the three months ended March 31, 2001, the Company wrote down the value of certain fixed maturity securities by $1.2 million (0.2% of investments). These write downs represent management's estimate of other than temporary declines in value and were included in net realized gains on investments in our consolidated statement of operations. 5. STOCKHOLDERS' EQUITY Common Stock The par value of common stock is $.01 per share with 80,000,000 shares authorized for issuance. Changes in the number of shares of common stock outstanding, from December 31, 2001 through March 31, 2002, were as follows: Common stock outstanding at December 31, 2001 52,799,899 Stock options exercised 147,579 Stock purchases pursuant to Agents' Stock Purchase Plan 19,450 ---------- Common stock outstanding at March 31, 2002 52,966,928 ========== Treasury Stock During 2001, the Board of Directors approved a plan to repurchase up to 0.5 million shares of Company stock in the open market. In March 2002, the Board of Directors approved an amendment of the plan to increase the amount of shares available for repurchase from 0.5 million to 1.0 million shares. The purpose of the plan is to fund employee stock bonuses. During the three months ended March 31, 2002, the Company acquired 82,965 shares on the open market for a cost of $0.5 million at a weighted average market price of $6.56 per share. The Company distributed 103,216 shares in the form of officer and employee bonuses at a weighted average market price of $6.45 per share, at the date of distribution. 6. STATUTORY CAPITAL AND SURPLUS REQUIREMENTS American Progressive, American Pioneer, American Exchange, Constitution, Marquette, Peninsular, PennCorp Life (Canada), Pennsylvania Life and Union Bankers (collectively, the "Insurance Subsidiaries") are required to maintain minimum amounts of capital and surplus as determined by statutory accounting. Each of the Insurance Subsidiaries' statutory capital and surplus exceeds its respective minimum requirement. However, substantially more than such minimum amounts are needed to meet statutory and administrative requirements of adequate capital and surplus to support the current level of the Insurance Subsidiaries' operations. At March 31, 2002 the statutory capital and surplus, including asset valuation reserve, of the U.S. insurance subsidiaries totaled $99.9 million. 9 Beginning in 1993, the National Association of Insurance Commissioners ("NAIC") imposed regulatory risk-based capital ("RBC") requirements on life insurance enterprises. At March 31, 2002 all of the Insurance Subsidiaries maintained ratios of total adjusted capital to RBC in excess of the Authorized Control Level. PennCorp Life (Canada) reports to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were $36.3 million as of March 31, 2002. PennCorp Life (Canada) maintained a Minimum Continuing Capital and Surplus Requirement Ratio ("MCCSR") in excess of the minimum requirement at March 31, 2002. 7. EFFECTS OF ACCOUNTING PRONOUNCEMENTS In June, 2001, The Financial Accounting Standards Board issued Statements of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets", effective for fiscal years beginning after December 15, 2001. Under the new rules, goodwill, and intangible assets deemed to have indefinite lives, will no longer be amortized but will be subject to annual impairment tests in accordance with the Statement. Other intangible assets will continue to be amortized over their useful lives. The Company applied the new rules on accounting for goodwill and other intangible assets beginning in the first quarter of 2002. Application of the non-amortization provisions of the Statement resulted in an increase in net income of $0.1 million (less than $0.01 per diluted share) for the three months ended March 31, 2002. The Company performed the first of the required impairment tests of goodwill and indefinite lived intangible assets as of January 1, 2002 and has determined that, based on these tests, goodwill and indefinite lived intangibles were not impaired. 8. BUSINESS SEGMENT INFORMATION The Company offers life and health insurance designed for the senior market and the self-employed market in all 50 states, the District of Columbia and all of the provinces of Canada. The Company also provides administrative services to other issuers by servicing their senior market products. Our principal insurance products are Medicare supplemental health insurance, fixed benefit accident and sickness disability insurance, long term care insurance, senior life insurance, annuities and other individual life insurance. Our principal business segments are: Career Agency, Senior Market Brokerage and Administrative Services. The Company also reports the corporate activities of our holding company in a separate segment. During 2002 we modified the way we report segment information by combining our previously defined Senior Market Brokerage and Special Markets segments into one segment, Senior Market Brokerage. Our decision to combine the two segments was based on the significant reduction in the insurance in force in the Special Markets segment as a result of our exit from the major medical line of business. Reclassifications have been made to conform prior year amounts to the current year presentation. A description of these segments follows: CAREER AGENCY - The Career Agency segment is comprised of the operations of Pennsylvania Life and PennCorp Life (Canada), both of which we acquired in 1999. PennCorp Life (Canada) operates exclusively in Canada, while Pennsylvania Life operates in the United States. The Career Agency segment includes the operations of a career agency field force, which distributes fixed benefit accident and sickness disability insurance, life insurance and supplemental senior health insurance in the United States and Canada. The career agents are under exclusive contract with either Pennsylvania Life or PennCorp Life (Canada). SENIOR MARKET BROKERAGE - This segment includes the operations of general agency and insurance brokerage distribution systems that focus on the sale of insurance products to the senior market, including Medicare Supplement/Select, long term care, senior life insurance and annuities. In 2002, we combined our Special Markets segment with our Senior Market Brokerage segment. 10 ADMINISTRATIVE SERVICES - The Company acts as a third party administrator and service provider for both affiliated and unaffiliated insurance companies, primarily with respect to various senior market products and a growing portion of non-insurance products. The services that we perform include policy underwriting, telephone verification, policyholder services, claims adjudication, clinical case management, care assessment and referral to health care facilities. CORPORATE - This segment reflects the corporate activities of our holding company, including the payment of interest on our debt and our public company administrative expenses. Intersegment revenues and expenses are reported on a gross basis in each of the operating segments but eliminated in the consolidated results. These eliminations affect the amounts reported on the individual financial statement line items, but do not change operating income before taxes. The significant items eliminated include intersegment revenue and expense relating to services performed by the administrative services segment for the Career Agency and Senior Market Brokerage segments and interest on notes issued by the Corporate segment to the other operating segments. Financial results by segment for the three months ended March 31, 2002 and 2001 is as follows: March 31, 2002 March 31, 2001 ----------------------------- ---------------------------- Income (Loss) Income (Loss) Before Before Revenue Income Taxes Revenue Income Taxes --------- -------------- -------- ------------- (In thousands) Career agency $ 39,764 $ 7,207 $ 40,535 $ 7,366 Senior market brokerage 39,676 4,155 31,890 2,401 Administrative services 9,696 1,876 8,046 1,510 -------- -------- -------- -------- Subtotal 89,136 13,238 80,471 11,277 Corporate 219 (1,756) 27 (2,446) Intersegment revenues (7,332) -- (5,917) -- -------- -------- -------- -------- Segment total 82,023 11,482 74,581 8,831 Adjustments to segment total: Net realized gains 143 143 2,090 2,090 -------- -------- -------- -------- $ 82,166 $ 11,625 $ 76,671 $ 10,921 ======== ======== ======== ======== Identifiable assets by segment as of March 31, 2002 and December 31, 2001 are as follows: March 31, 2002 December 31, 2001 -------------- ----------------- (In thousands) Career agency $ 609,799 $ 605,758 Senior market brokerage 656,037 663,069 Administrative services 32,701 30,930 ----------- ----------- Subtotal 1,298,537 1,299,757 Corporate 316,356 313,709 Intersegment assets (1) (339,738) (343,250) ----------- ----------- $ 1,275,155 $ 1,270,216 =========== =========== (1) Intersegment assets include the elimination of the parent holding company's investment in its subsidiaries as well as the elimination of other intercompany balances. 11 9. FOREIGN OPERATIONS A portion of the Company's career agency segment is conducted in Canada through Penn Corp Life (Canada). The assets and liabilities of the Canadian business are located in Canada where the insurance risks are written. Revenues, excluding capital gains, of the career agency segment by geographic area for the three months ended March 31, 2002 and 2001, are as follows: March 31, 2002 March 31, 2001 -------------- -------------- (In thousands) Revenues United States $26,022 $26,098 Canada 13,742 14,437 ------- ------- Total $39,764 $40,535 ======= ======= 12 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS FORWARD LOOKING STATEMENTS We caution readers regarding certain forward-looking statements contained in the following discussion and elsewhere in this report and in any other oral or written statements, either made by, or on behalf of the Company, whether or not in future filings with the Securities and Exchange Commission ("SEC"). Forward-looking statements are statements not based on historical information. They relate to future operations, strategies, financial results or other developments. In particular, statements using verbs such as "expect," "anticipate," "believe" or similar words generally involve forward-looking statements. Forward-looking statements include statements that represent our products, investment spreads or yields, or the earnings or profitability of our activities. Forward-looking statements are based upon estimates and assumptions that are subject to significant business, economic and competitive uncertainties, many of which are beyond our control and are subject to change. These uncertainties can affect actual results and could cause actual results to differ materially from those expressed in any forward-looking statements made by us, or on our behalf. Whether or not actual results differ materially from forward-looking statements may depend on numerous foreseeable and unforeseeable events or developments, some of which may be national in scope, such as general economic conditions and interest rates. Some of these events may be related to the insurance industry generally, such as pricing competition, regulatory developments and industry consolidation. Others may relate to us specifically, such as credit, volatility and other risks associated with our investment portfolio, and other factors. We disclaim any obligation to update forward-looking information. INTRODUCTION The following analysis of our consolidated results of operations and financial condition should be read in conjunction with the consolidated financial statements and related consolidated footnotes included elsewhere. We own nine insurance companies (collectively, the "Insurance Subsidiaries"): American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange"), Constitution Life Insurance Company ("Constitution"), Marquette National Life Insurance Company ("Marquette"), Peninsular Life Insurance Company ("Peninsular"), Pennsylvania Life Insurance Company ("Pennsylvania Life"), PennCorp Life Insurance Company of Canada ("PennCorp Life (Canada)") and Union Bankers Insurance Company ("Union Bankers"). In addition to the Insurance Subsidiaries, we own a third party administrator, CHCS Services, Inc. that processes our senior market policies, as well as business for unaffiliated insurance companies. OVERVIEW We offer life and health insurance designed for the senior market and the self-employed market in all 50 states, the District of Columbia and all of the provinces of Canada. We also provide administrative services to other insurers by servicing their senior market products. Our principal insurance products are Medicare Supplement/Select health insurance, fixed benefit accident and sickness disability insurance, long term care insurance, senior life insurance, annuities and other individual life insurance. Our principal business segments are: Career Agency, Senior Market Brokerage and Administrative Services. We also report the corporate activities of our holding company in a separate segment. During 2002 we modified the way we report segment information by combining our previously defined Senior Market Brokerage and Special Markets segments into one segment, Senior Market Brokerage. Our decision to combine the two segments was based on the significant reduction in the insurance in force in the Special Markets segment as a result of our exit from the Major Medical line of business. Reclassifications have been made to conform prior year amounts to the current year presentation. A description of these segments follows: 13 CAREER AGENCY - The Career Agency segment is comprised of the operations of Pennsylvania Life and PennCorp Life (Canada). PennCorp Life (Canada) operates exclusively in Canada, while Pennsylvania Life operates in the United States. The Career Agency segment includes the operations of a career agency field force, which distributes fixed benefit accident and sickness disability insurance, life insurance and supplemental senior health insurance in the United States and Canada. The career agents are under exclusive contract with either Pennsylvania Life or PennCorp Life (Canada). SENIOR MARKET BROKERAGE - This segment includes the operations of general agency and insurance brokerage distribution systems that focus on the sale of insurance products to the senior market, including Medicare Supplement/Select, long term care, senior life insurance and annuities. In 2002, we combined our Special Markets segment with our Senior Market Brokerage segment. ADMINISTRATIVE SERVICES - We act as a third party administrator and service provider for both affiliated and unaffiliated insurance companies, primarily with respect to various senior market products and a growing portion of non-insurance products. The services that we perform include policy underwriting, telephone verification, policyholder services, claims adjudication, clinical case management, care assessment and referral to health care facilities. CORPORATE - This segment reflects the corporate activities of our holding company, including the payment of interest on our debt and our public company administrative expenses. Intersegment revenues and expenses are reported on a gross basis in each of the operating segments. These eliminations affect the amounts reported on the individual financial statement line items, but do not change operating income before taxes. The significant items eliminated include intersegment revenue and expense relating to services performed by the Administrative Services segment for the Career Agency and Senior Market Brokerage segments and interest on notes issued by the Corporate segment to the other operating segments. CRITICAL ACCOUNTING POLICIES Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP"). The preparation of our financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the amounts of assets and liabilities and disclosures of assets and liabilities reported by us at the date of the financial statements and the revenues and expenses reported during the reporting period. As additional information becomes available or actual amounts become determinable, the recorded estimates may be revised and reflected in operating results. Actual results could differ from those estimates. Accounts that, in our judgment, are most critical to the preparation of our financial statements include policy liabilities and accruals, deferred policy acquisition costs, valuation of certain investments and deferred taxes. There have been no changes in our critical accounting policies during the current quarter. 14 RESULTS OF OPERATIONS - CONSOLIDATED OVERVIEW The following table presents operating income by segment along with a reconciliation to net income: For the quarters ended March 31, -------------------------------- 2002 2001 ----------- ------------ (In thousands, per share amounts in dollars) Career agency $ 7,207 $ 7,366 Senior market brokerage 4,155 2,401 Administrative services 1,876 1,510 -------- -------- Segment operating income 13,238 11,277 Corporate (1,756) (2,446) -------- -------- Operating income before realized gains and federal income taxes (1) 11,482 8,831 Federal income taxes on operating items (4,077) (3,154) -------- -------- Net operating Income (1) 7,405 5,677 Realized gains (losses) net of tax 93 1,359 -------- -------- Net Income $ 7,498 $ 7,036 ======== ======== Per share data (diluted): Net operating income (1) $ 0.14 $ 0.12 Realized gains (losses) net of tax -- 0.03 -------- -------- Net Income $ 0.14 $ 0.15 ======== ======== - ----------------- (1) We evaluate the results of operations of our segments based on operating income by segment. Operating income excludes realized gains. This differs from generally accepted accounting principles, which includes the effect of realized gains in the determination of net income. The schedule above reconciles our operating income to net income in accordance with generally accepted accounting principles. Quarters Ended March 31, 2002 and 2001 Consolidated net income after federal income taxes increased by $0.5 million to $7.5 million ($0.14 per share diluted) in the first quarter of 2002, compared to $7.0 million ($0.15 per share diluted) in 2001. Operating income before realized gains and federal income taxes increased by $2.7 million to $11.5 million in 2002 compared to $8.8 million in 2001. Operating income from the Career Agency segment was relatively flat compared to the first quarter of 2001. Operating results for the Senior Market Brokerage segment improved by 73% or $1.8 million, compared to the first quarter of 2001. This improvement is the result of continued internally generated growth of business in the segment, primarily in the Medicare supplement/select and long term care lines. Operating income for the Administrative Services segment improved by $0.4 million or 24%, compared to the first quarter of 2001. This improvement is primarily a result of the increase in Medicare premiums being serviced by our administrative services company and the reduction in the amortization of the present value of future profits. 15 The operating loss from the Corporate segment decreased by $0.7 million, or 28%, compared to the first quarter of 2001, primarily due to a decrease in the interest cost relating to our outstanding debt. The effective tax rate on operating income for the first quarter of 2002 was 35.5% compared to 35.7% in 2001. SEGMENT RESULTS - CAREER AGENCY For the quarters ended March 31, -------------------------------- 2002 2001 ----------- ---------- (In thousands) Net premiums and policyholder fees: Life and annuity $ 3,745 $ 3,657 Accident and health 27,795 28,695 -------- -------- Net premiums 31,540 32,352 Net investment income 8,144 8,050 Other income 80 133 -------- -------- Total revenue 39,764 40,535 -------- -------- Policyholder benefits 20,183 21,395 Interest credited to policyholders 636 388 Change in deferred acquisition costs (3,227) (3,125) Amortization of present value of future profits and goodwill -- 7 Commissions and general expenses, net of allowances 14,965 14,504 -------- -------- Total benefits, claims and other deductions 32,557 33,169 -------- -------- Segment operating income $ 7,207 $ 7,366 ======== ======== Quarters ended March 31, 2002 and 2001 Operating income from the Career Agency segment was relatively flat, decreasing by $0.2 million or 2%, compared to the first quarter of 2001. REVENUES. Net premiums for the quarter fell by approximately 3% for the segment compared to the first quarter of 2001. In the US, the decrease is due to a change in the mix of business, which includes a greater amount of long term care which is reinsured at 50%. Revenues from our Canadian operations were flat compared to the first quarter of 2001. Canadian premiums accounted for approximately 38% of the net premiums of this segment for the first quarter of 2002 and 37% of the net premiums for the first quarter of 2001. Net investment income increased by approximately $0.1 million, or 1%, compared to the first quarter of 2001. The increase is due to an increase in the segment's invested assets due to primarily to earnings of the segment, offset by a decrease in overall investment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, decreased by approximately 6% compared to the first quarter of 2001. The decrease was due primarily to a reduction in the overall loss ratios for the segment from 66% in the first quarter of 2001 to 64% in the first quarter of 2002. Interest credited increased by $0.3 million, due to the increase in annuity balances, offset by a decrease in the credited rate. The increase in deferred acquisition costs was approximately $0.2 million more in the first quarter of 2002, compared to the increase in the first quarter of 2001. Commissions and other operating expenses, net of allowances, increased by approximately $0.5 million, or 3%, in the first quarter of 2002 compared to 2001. 16 SEGMENT RESULTS - SENIOR MARKET BROKERAGE For the quarters ended March 31, -------------------------------- 2002 2001 -------- ------- (In thousands) Net premiums and policyholder fees: Life and annuity $ 4,602 $ 4,368 Accident and health 28,770 20,873 -------- -------- Net premiums 33,372 25,241 Net investment income 6,127 6,576 Other income 177 73 -------- -------- Total revenue 39,676 31,890 -------- -------- Policyholder benefits 25,034 21,406 Interest credited to policyholders 1,971 2,123 Change in deferred acquisition costs (2,705) (1,203) Amortization of present value of future profits and goodwill 43 150 Commissions and general expenses, net of allowances 11,178 7,013 -------- -------- Total benefits, claims and other deductions 35,521 29,489 -------- -------- Segment operating income $ 4,155 $ 2,401 ======== ======== The table below details the gross premiums and policyholder fees before reinsurance for the major product lines in the Senior Market Brokerage segment and the corresponding average amount of premium retained. We reinsure a substantial portion of all of our Senior Market Brokerage products to unaffiliated third party reinsurers under various quota share agreements. Medicare Supplement/Select written premium is reinsured under quota share reinsurance agreements ranging between 50% and 75% based upon the geographic distribution. We have also acquired various blocks of Medicare Supplement premium, which we reinsure under quota share reinsurance agreements ranging from 50% to 100%. Under our reinsurance agreements, we reinsure the claims incurred and commissions on a pro rata basis and receive additional expense allowances for policy issue, administration and premium taxes. For the quarters ended March 31, --------------------------------- ----------------------------- 2002 2001 --------------------------------- ----------------------------- (In thousands) Gross Net Gross Net Premiums Retained Premiums Retained -------- -------- -------- -------- Medicare Supplement acquired $ 39,440 7% $ 38,518 6% Medicare Supplement/Select Written 59,027 34% 35,014 30% Other senior supplemental health 6,087 60% 5,886 61% Other health 4,549 39% 8,368 53% Senior life insurance 2,277 67% 1,936 68% Other life 4,026 74% 3,986 77% -------- -------- Total gross premiums $115,406 29% $ 93,708 27% ======== ======== Quarters ended March 31, 2002 and 2001 Operating results for the Senior Market Brokerage segment improved by 73% or $1.8 million, compared to the first quarter of 2001. This improvement is the result of continued internally generated growth of business in the segment, primarily in the Medicare Supplement/Select and long term care lines combined with improvement in overall loss ratios for the segment. 17 REVENUES. Gross premium written for the Senior Market portfolio products have increased $21.7 million, or 23% over the first quarter of 2001, as a result of continued strong sales of our Senior Market products. New production of our Senior Market products amounted to $35.8 million in the current quarter compared to $33.9 million in the same period of the prior year. The increase in gross premium written relates primarily to the increase in Medicare Supplement business written by the insurance subsidiaries of $24.0 million or 69%, compared to the first quarter of 2001. Medicare Supplement written premium grew as a result of the increase in number of general agents under contract, the expansion of sales into more states in the northeast and the dis-enrollment of policyholders from various Health Maintenance Organizations ("HMO's"). In addition, premiums increased due to normal rate increases implemented by the Company, offset by expected lapses. This increase is offset, in part, by a decrease of $3.8 million in other health premiums, primarily major medical, as a result of our decision to exit this line of business. Net premiums for the first quarter of 2002 increased by approximately $8.1 million, or 32%, compared to 2001. The net premiums did not increase in line with the gross premiums due to the change in the mix of annualized premium in force. The amount of premium retained increased from 27% in 2001 to 29% in 2002 due to the increase in Medicare Supplement/Select premiums written, which we retain 30% on average. Net investment income decreased by $0.5 million compared to the first quarter of 2001. This is due to decrease in investment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, increased by approximately $3.6 million, or 17%, compared to the first quarter of 2001 due to primarily to higher annualized premium in force. This increase relates primarily to the increase in the Medicare supplement business in this segment. Interest credited to policyholders decreased by approximately $0.2 million compared to the first quarter of 2001, primarily as a result of a decrease in the credited rate in 2002. The increase in deferred acquisition costs was approximately $1.5 million more in the first quarter of 2002, compared to the increase in the first quarter of 2001. The increase in deferred acquisition costs relates to the increase in premiums issued during 2002 compared to 2001. Commissions and other operating expenses increased by approximately $4.2 million or 59% in the first quarter of 2002 compared to 2001. The following table details the components of commission and other operating expenses: For the quarters ended March 31, -------------------------------- 2002 2001 ---------- ------------- (In thousands) Commissions $ 20,225 $ 15,964 Other operating costs 15,052 11,979 Reinsurance allowances (24,099) (20,931) -------- -------- Commissions and general expenses, net of allowances $ 11,178 $ 7,012 ======== ======== The ratio of commissions to gross premiums increased to 17.5% during the first quarter of 2002, from 17.0% in 2001 as a result of the increase in new business written. Other operating costs as a percentage of gross premiums increased slightly to 13.0% during the first quarter of 2002 from 12.8% in 2001. Commission and expense allowances received from reinsurers as a percentage of the premiums ceded decreased to 29.4% during the first quarter of 2002 compared to 30.6% in 2001. 18 SEGMENT RESULTS - ADMINISTRATIVE SERVICES For the quarters ended March 31, -------------------------------- 2002 2001 ------ ------ (In thousands) Service fee and other income $9,567 $7,980 Net investment income 129 66 ------ ------ Total revenue 9,696 8,046 ------ ------ Amortization of present value of future profits and goodwill 379 567 General expenses 7,441 5,969 ------ ------ Total expenses 7,820 6,536 ------ ------ Segment operating income 1,876 1,510 Depreciation, amortization and interest 689 754 ------ ------ Earnings before interest, taxes, depreciation and amortization (1) $2,565 $2,264 ====== ====== - ----------------- (1) For our Administrative Services segment, we evaluate results based on earnings before interest, taxes, depreciation and amortization, which is not in accordance with generally accepted accounting principles. Quarters ended March 31, 2002 and 2001 Operating income for the Administrative Services segment improved by $0.4 million or 24% over the first quarter of 2001, primarily as the result of the increase in Medicare Supplement premiums being serviced by our administrative services company and the reduction in the amortization of the present value of future profits ("PVFP"). Earnings before interest, taxes, depreciation and amortization ("EBITDA") for this segment increased $0.3 million or 13% to $2.6 million, compared to the first quarter of 2001. The table below details service fee revenue earned by our Administrative Services segment for the three months ended March 31, 2002 and 2001: For the quarters ended March 31, -------------------------------- 2002 2001 ------ ------ (In thousands) Affiliated Fee Revenue Medicare supplement $4,133 $2,961 Long term care 521 381 Nurse Navigator(TM) 375 6 Other health insurance 22 176 Life insurance 95 104 ------ ------ Total Affiliated Fee Revenue 5,146 3,628 ------ ------ Unaffiliated Fee Revenue Medicare supplement 2,342 2,401 Long term care 1,613 1,539 Other health insurance 128 139 Non-insurance assistance 338 273 ------ ------ Total Unaffiliated Fee Revenue 4,421 4,352 ------ ------ Total Administrative Service Fee Revenue $9,567 $7,980 ====== ====== Administrative Services fee revenue increased by $1.6 million, or 20%, as compared to the first quarter of 2001. Fees earned on affiliated Medicare Supplement policies increased $1.2 million compared to the first quarter of 2001. In 2002, approximately 46% of the $9.6 million of fees earned were from non-affiliated companies compared to 55% of the $8.0 million in 2001. 19 General expenses for the segment increased by $1.5 million, or 25%, due primarily to the increase in business, as discussed above. The amortization of PVFP and goodwill relates primarily to the acquisition of American Insurance Administration Group, Inc. ("AIAG"). Approximately $7.7 million of PVFP was established when AIAG was acquired in January, 2000. It is being amortized in proportion to the expected profits from the contracts in force on the date of acquisition. A large portion of the contracts had a remaining term of three years at the date of acquisition; accordingly, the amortization is heavily weighted to those periods. During the first quarter of 2002, approximately $0.4 million was amortized compared to $0.6 million in 2001. As of March 31, 2002, $2.4 million or 31%, of the original amount remains unamortized. SEGMENT RESULTS - CORPORATE For the quarters ended March 31, -------------------------------- 2002 2001 ------ ------ (In thousands) Interest cost on outstanding debt $ 806 $1,618 Amortization of capitalized loan origination fees 132 132 Stock-based compensation expense 160 250 Other parent company expenses, net 658 446 ------ ------ Segment operating loss $1,756 $2,446 ====== ====== Quarters ended March 31, 2002 and 2001 The net loss from the Corporate segment decreased by approximately 28%, or $0.7 million compared to the first quarter of 2001, due primarily to a reduction in interest cost. The decrease in the interest cost is due to a combination of a reduction in the weighted average interest rate and lower average outstanding balance as a result of principal repayments, compared to 2001. (See "Liquidity and Capital Resources" for additional information regarding our credit facility). This is offset by an increase in parent company expenses as a result of the growth of the company. Eliminations The results by segment discussed above do not reflect the elimination of intersegment revenues. However, the consolidated results include the elimination of the revenues and expenses associated with services performed by the Administrative Services segment for affiliates of $7.1 million and $5.7 million, respectively for 2002 and 2001 and the elimination of interest income and expense of $0.1 million and $0.2 million, respectively for 2002 and 2001 on bonds issued by the Corporate segment to an affiliate. LIQUIDITY AND CAPITAL RESOURCES We use capital primarily to maintain or increase the surplus of our insurance company subsidiaries and to support our parent company as an insurance holding company. In addition, we require capital to fund our anticipated growth through acquisitions of other companies or blocks of insurance or administration business. We require cash at our parent company to meet our obligations under our credit facility and our outstanding debentures held by our subsidiary, American Progressive. We also require cash to pay the operating expenses necessary to function as an insurance holding company (applicable insurance department regulations require us to bear our own expenses), and to meet the costs involved in being a public company. 20 We believe that our current cash position, the availability of the revolving credit facility, the expected cash flows of our administrative service company and the surplus note interest payments from American Exchange can support our parent company obligations for the foreseeable future. However, there can be no assurance as to our actual future cash flows or to the continued availability of dividends from our insurance company subsidiaries. Contractual Obligations and Commercial Commitments Our $80 million credit facility consists of a $70 million term loan and a $10 million revolving loan facility. The loans call for interest at LIBOR for one, two, three or six months plus 350 basis points (5.42% beginning April 30, 2002). Principal repayments are due on a quarterly basis over a seven-year period that commenced on July 31, 2000. The final maturity date of the facility is July 31, 2006. We pay a commitment fee of 50 basis points on the unutilized portion of the revolving facility. The term loan is secured by a first priority security interest in 100% of the outstanding common stock of American Exchange, American Progressive, and WorldNet Services and 65% of the outstanding under common stock of UAFC (Canada) Inc. (the parent of PennCorp Life (Canada)) and a subordinate interest in 100% of the outstanding common stock of American Pioneer. As of March 31, 2002, $55.9 million was outstanding under the term loan and $3.0 million was outstanding under the revolving loan facility. We incurred the revolving indebtedness in connection with our acquisition of CHCS in August 2000. During the quarter ended March 31, 2002, we paid $0.3 million in interest and repaid $2.6 million in principal on the term loan. Additionally, during April 2002, we made a regularly scheduled repayment that further reduced the term loan to $53.2 million. During the quarter ended March 31, 2001, we paid $0.6 million in interest and repaid $1.9 million in principal on the term loan. The following table shows the schedule of remaining principal payments, as of May 1, 2002, on the Company's outstanding term loan, with the final payment in July 2006: Principal Repayment ------------- (In thousands) 2002 $ 5,450 2003 11,525 2004 12,400 2005 13,275 2006 10,575 --------- Total $ 53,225 ========= We are obligated under certain lease arrangements for our executive and administrative offices in New York, Florida, Texas, and Ontario, Canada. Annual minimum rental commitments, subject to escalation clauses under non-cancelable operating leases are as follows: (In thousands) -------------- 2002 $ 1,737 2003 1,516 2004 1,435 2005 947 2006 and thereafter 5,686 -------- Totals $ 11,321 ======== Other than the lease obligations noted above, we do not have any contractual or other commitments involving off-balance sheet arrangements. 21 Administrative Service Company Liquidity for our administrative service company is measured by its ability to pay operating expenses. The primary source of liquidity is fees collected from clients. We believe that the sources of cash for our administrative service company exceed scheduled uses of cash and results in amounts available to dividend to our parent holding company. We measure the ability of the administrative service company to pay dividends based on its earnings before interest, taxes, depreciation and amortization ("EBITDA"). For the year ended December 31, 2001, EBITDA for our administrative services segment was $9.7 million. Insurance Subsidiary - Surplus Note Cash generated by our insurance company subsidiaries will be made available to our holding company, principally through periodic payments of principal and interest on surplus notes. As of March 31, 2002, the principal amount of surplus notes owed to our holding company from our American Exchange subsidiary totaled $70 million. The notes pay interest to our parent holding company at LIBOR plus 375 basis points. We anticipate that the surplus notes will be primarily serviced by dividends from Pennsylvania Life, a wholly owned subsidiary of American Exchange, and by tax-sharing payments among the insurance companies that are wholly owned by American Exchange and file a consolidated Federal income tax return. American Exchange made no interest or principal payments on the surplus notes to our parent holding company during the three months ended March 31, 2002. Insurance Subsidiaries Our insurance subsidiaries are required to maintain minimum amounts of capital and surplus as determined by statutory accounting practices. As of March 31, 2002, each insurance company subsidiary's statutory capital and surplus exceeded its respective minimum requirement. However, substantially more than these minimum amounts are needed to meet statutory and administrative requirements of adequate capital and surplus to support the current level of our insurance subsidiaries' operations. As of March 31, 2002 the statutory capital and surplus, including asset valuation reserves, of our U.S. domiciled insurance subsidiaries totaled $99.9 million. The National Association of Insurance Commissioners has developed, and state insurance regulators have adopted, risk-based capital requirements on life insurance enterprises. As of March 31, 2002 all of our insurance company subsidiaries maintained ratios of total adjusted capital to risk-based capital in excess of the minimum trigger point for regulatory action. PennCorp Life (Canada) is subject to Canadian capital requirements and reports results to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were $36.3 million as of March 31, 2002. PennCorp Life (Canada) maintained a minimum continuing capital and surplus requirement ratio in excess of the minimum requirement as of March 31, 2002. Dividend payments by our insurance companies to our parent holding company or to intermediate subsidiaries are limited by, or subject to the approval of the insurance regulatory authorities of each insurance company's state of domicile. Such dividend requirements and approval processes vary significantly from state to state. The maximum amount of dividends which can be paid to American Exchange from Pennsylvania Life (to assist in the service of the surplus note held by American Exchange) without the prior approval of the Pennsylvania Department of Insurance is restricted to the greater of 10% of the Pennsylvania Life's surplus as regards policyholders as of the preceding December 31 or the net gain from operations during the preceding year, but such dividends can be paid only out of unassigned surplus. Thus, future earnings of Pennsylvania Life would be available for dividends without prior approval, subject to the restrictions noted above. Based upon the current dividend regulations of the respective states, Pennsylvania Life would be able to pay ordinary dividends of up to $8.4 million and Constitution Life would be able to pay ordinary dividends of approximately $1.7 million to American Exchange (their direct parent) without the prior approval from their respective insurance departments in 2002. Additionally, in 2002, Peninsular Life would be able to pay ordinary dividends of up to $0.7 million to 22 American Pioneer without approval from the Florida Department. We do not expect that our remaining subsidiaries will be able to pay ordinary dividends in 2002. Liquidity for our insurance company subsidiaries is measured by their ability to pay scheduled contractual benefits, pay operating expenses, and fund investment commitments. Sources of liquidity include scheduled and unscheduled principal and interest payments on investments, premium payments and deposits and the sale of liquid investments. We believe that these sources of cash for our insurance company subsidiaries exceed scheduled uses of cash. Liquidity is also affected by unscheduled benefit payments including death benefits, benefits under accident and health insurance policies and interest-sensitive policy surrenders and withdrawals. The amount of surrenders and withdrawals is affected by a variety of factors such as credited interest rates for similar products, general economic conditions and events in the industry that affect policyholders' confidence. Although the contractual terms of substantially all of our in force life insurance policies and annuities give the holders the right to surrender the policies and annuities, we impose penalties for early surrenders. As of March 31, 2002 we held reserves that exceeded the underlying cash surrender values of our inforce life insurance and annuities by $17.9 million. Our insurance company subsidiaries, in our view, have not experienced any material changes in surrender and withdrawal activity in recent years. Changes in interest rates may affect the incidence of policy surrenders and withdrawals. In addition to the potential impact on liquidity, unanticipated surrenders and withdrawals in a changed interest rate environment could adversely affect earnings if we were required to sell investments at reduced values in order to meet liquidity demands. We manage our asset and liability portfolios in order to minimize the adverse earnings impact of changing market rates. We seek to invest in assets that have duration and interest rate characteristics similar to the liabilities that they support. The net yields on our cash and invested assets decreased slightly from 6.76% in 2001 to 6.56% in 2002. A significant portion of these securities are held to support the liabilities for policyholder account balances, which liabilities are subject to periodic adjustments to their credited interest rates. The credited interest rates of the interest-sensitive policyholder account balances are determined by us based upon factors such as portfolio rates of return and prevailing market rates and typically follow the pattern of yields on the assets supporting these liabilities. As of March 31, 2002, our insurance company subsidiaries held cash and cash equivalents totaling $28.7 million, as well as fixed maturity securities that could readily be converted to cash with carrying values (and fair values) of $805.2 million. The fair values of these holdings totaled more than $833.9 million as of March 31, 2002. INVESTMENTS Our investment policy is to balance the portfolio duration to achieve investment returns consistent with the preservation of capital and maintenance of liquidity adequate to meet payment of policy benefits and claims. We invest in assets permitted under the insurance laws of the various states in which we operate. However, we do not invest in partnerships, special purpose entities, real estate, commodity contracts, or other derivative securities. Such laws generally prescribe the nature, quality of and limitations on various types of investments that may be made. We currently engage the services of two investment advisors under the direction of the management of our insurance company subsidiaries and in accordance with guidelines adopted by the Investment Committees of their respective boards of directors. Conning Asset Management Company manages our fixed maturity portfolio in the United States and Elliot & Page, Limited manages our Canadian fixed maturity portfolio. Our policy is not to invest in derivative programs or other hybrid securities, except for GNMA's, FNMA's and investment grade corporate collateralized mortgage obligations. We invest primarily in fixed maturity securities of the U.S. Government and its agencies and in corporate fixed maturity securities with investment grade ratings of "Baa3" (Moody's Investor Service), "BBB-" (Standard & Poor's Corporation) or higher. As of March 31, 2002, 99.2% of our fixed maturity investments had investment grade ratings from Moody's Investors Service or Standard & Poor's Corporation. However, we do own some investments that are rated "BB+" or below by Standard & Poor's (together 0.8% of total fixed maturities as of March 31, 2002). There were no non-income producing fixed maturities as of March 31, 2002. We wrote down the value of certain fixed 23 maturity securities by $1.6 million during the three months ended March 31, 2002, and by $1.2 million during the three months ended March 31, 2001. In each case, these write-downs represent our estimate of other than temporary declines in value and were included in net realized gains (losses) on investments in our consolidated statements of operations. EFFECTS OF ACCOUNTING PRONOUNCEMENTS In June, 2001, The Financial Accounting Standards Board issued Statements of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets", effective for fiscal years beginning after December 15, 2001. Under the new rules, goodwill, and intangible assets deemed to have indefinite lives, will no longer be amortized but will be subject to annual impairment tests in accordance with the Statement. Other intangible assets will continue to be amortized over their useful lives. The Company applied the new rules on accounting for goodwill and other intangible assets beginning in the first quarter of 2002. Application of the non-amortization provisions of the Statement resulted in an increase in net income of $0.1 million (less than $0.01 per diluted share) for the three months ended March 31, 2002. The Company performed the first of the required impairment tests of goodwill and indefinite lived intangible assets as of January 1, 2002 and has determined that, based on these tests, goodwill and indefinite lived intangibles were not impaired. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK In general, market risk relates to changes in the value of financial instruments that arise from adverse movements in interest rates, equity prices and foreign exchange rates. We are exposed principally to changes in interest rates that affect the market prices of our fixed income securities. Interest Rate Sensitivity Our profitability could be affected if we were required to liquidate fixed income securities during periods of rising and/or volatile interest rates. However, we attempt to mitigate our exposure to adverse interest rate movements through a combination of active portfolio management and by staggering the maturities of our fixed income investments to assure sufficient liquidity to meet our obligations and to address reinvestment risk considerations. Our insurance liabilities generally arise over relatively long periods of time, which typically permits ample time to prepare for their settlement. To date, we have not used various financial risk management tools on our investment securities, such as interest rate swaps, forwards, futures and options to modify our exposure to changes in interest rates. However, we may consider using them in the future. Certain classes of mortgage-backed securities are subject to significant prepayment risk due to the fact that in periods of declining interest rates, individuals may refinance higher rate mortgages to take advantage of the lower rates then available. We monitor and adjust investment portfolio mix to mitigate this risk. We regularly conduct various analyses to gauge the financial impact of changes in interest rate on our financial condition. The ranges selected in these analyses reflect our assessment as being reasonably possible over the succeeding twelve-month period. The magnitude of changes modeled in the accompanying analyses should not be construed as a prediction of future economic events, but rather, be treated as a simple illustration of the potential impact of such events on our financial results. The sensitivity analysis of interest rate risk assumes an instantaneous shift in a parallel fashion across the yield curve, with scenarios of interest rates increasing and decreasing 100 and 200 basis points from their levels as of March 31, 2002, and with all other variables held constant. A 100 basis point increase in market interest rates would result in a pre-tax decrease in the market value of our fixed income investments of $51.9 million and a 200 basis point increase would result in a $97.8 million decrease. Similarly, a 100 basis point decrease in market interest rates would result in a pre-tax increase in the market value of our fixed income investments of $49.5 million and a 200 basis point decrease would result in a $104.5 million increase. 24 Currency Exchange Rate Sensitivity Portions of our operations are transacted using the Canadian dollar as the functional currency. As of and for the three months ended March 31, 2002, approximately 11% of our assets, 18% of our revenues and 30% of our operating income before taxes were derived from our Canadian operations. As of and for the three months ended March 31, 2001, approximately 13% of our assets, 19% of our revenues and 25% of our operating income before taxes were derived from our Canadian operations. Accordingly, our earnings and shareholders' equity are affected by fluctuations in the value of the U.S. dollar as compared to the Canadian dollar. Although this risk is somewhat mitigated by the fact that both the assets and liabilities for our foreign operations are denominated in Canadian dollars, we are still subject to translation losses. We periodically conduct various analyses to gauge the financial impact of changes in the foreign currency exchange rate on our financial condition. The ranges selected in these analyses reflect our assessment of what is reasonably possible over the succeeding twelve-month period. A 10% strengthening of the U.S. dollar relative to the Canadian dollar would result in a decrease in our operating income before taxes for the three months ended March 31, 2002 of approximately $0.3 million and a decrease in shareholders' equity as of March 31, 2002 of approximately $2.0 million. Our sensitivity analysis of the effects of changes in currency exchange rates does not factor in any potential change in sales levels, local prices or any other variable. The magnitude of changes reflected in the above analysis regarding interest rates and foreign currency exchange rates should, in no manner, be construed as a prediction of future economic events, but rather as a simple illustration of the potential impact of such events on our financial results. PART II - OTHER INFORMATION NONE - -------------------------------------------------------------------------------- SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. UNIVERSAL AMERICAN FINANCIAL CORP. By: /S/ Robert A. Waegelein ------------------------ Robert A. Waegelein Executive Vice President Chief Financial Officer Date: May 15, 2002 25