Exhibit 99.3
                                                                   ------------

                      SWIDLER BERLIN SHEREFF FRIEDMAN, LLP

                                 NEW YORK OFFICE
                              THE CHRYSLER BUILDING
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                               NEW YORK, NY 10174
                            TELEPHONE (212) 973-0111
                            FACSIMILE (212) 891-9598
                                 WWW.SWIDLAW.COM



                                                           WASHINGTON, DC OFFICE
                                                          THE WASHINGTON HARBOUR
MARTIN NUSSBAUM                                     3000 K STREET, NW, SUITE 300
TELEPHONE: (212) 891-9276                              WASHINGTON, DC 20007-5116
FACSIMILE: (212) 891-9255                              TELEPHONE: (202) 424-7500
MNUSSBAUM@SWIDLAW.COM                                 FACSIMILE: (202) 424-7647


                                            September 2, 2003



BY FACSIMILE

Sarah Hewitt
Brown Raysman Millstein Felder & Steiner
900 Third Avenue
New York, New York 10022

Dear Sarah:

I am responding to your letter of August 14, 2003. Once again, you are casting
aspersions, rather than addressing the merits of the proposal of Chelsey Direct
LLC ("Chelsey"). While we believe that the resources of Hanover Direct, Inc,
("Hanover") could be more productively applied, on this occasion I will respond.

First, 1 would point out a fundamental omission from the recitation in your
letter regarding the background for the meeting between Chelsey and the Board of
Directors of Hanover. You omit to say that Chelsey had been requested to present
a cash price at which it would be prepared to sell its equity stake to Hanover,
which would appear to be Hanover's real agenda. I indicated to you before the
meeting that Chelsey did not believe that to be a productive line of discussion
since it emphasized the tensions between the Series B Preferred and Common
Stock; nevertheless, this was one of the two questions asked by Tom Shull at the
meeting.

My comments below correspond to the paragraph numbers in your letter.

1.   You ask how Chelsey can reconcile the statement in its 13D that it
     "ascribes no value to the common shares" with its statement that it intends
     to profit from its investment in [Hanover] in a transaction that aligns the
     interests of all of the holders of equity." The two statements are not
     inconsistent. By Hanover's own account, there is no source of proceeds to
     satisfy the mandatory redemption of the Series B Preferred Stock (the
     "Preferred Stock")in 2005 and it will be unlikely to be able to satisfy
     such obligation. The Preferred Stock thereby creates an overhang on
     Hanover's capital structure which, in Chelsey's view, makes it impossible



     to ascribe any value to the Common Stock. Chelsey's recapitalization
     proposal, would reduce by 50% the accreted value of the Preferred Stock and
     would delay the mandatory redemption until 2009. As a result, the
     depressive effect on the value of the common stock would be significantly
     diminished. Chelsey would receive additional shares of Common Stock in
     exchange for the reduction in the accreted value of the Preferred Stock.
     Even after reflecting dilution in the Common Stock, the current Common
     Stockholders would achieve greater value than is currently available to
     them under any likely growth plan. Therefore, the interests of Chelsey and
     other holders of the Common Stock would be aligned.

2.   We understand that Hanover is embarrassed about the misleading way in which
     it handled the negotiations with Chelsey that preceded Chelsey's purchase
     from Richemont Finance S.A. ("Richemont"). I nonetheless find it surprising
     that you could write that Hanover is unaware of any concrete efforts on
     Chelsey's part to work with Hanover to purchase the equity block held by
     Richemont. You are well aware of the meetings between Chelsey and Hanover
     management in which Chelsey sought to negotiate a three way transaction
     which would ultimately result in Hanover's repurchase of the block. Chelsey
     was fully prepared to negotiate a transaction that would have facilitated
     the repurchase of the equity block by Hanover. At the time, Hanover
     management represented to Chelsey that its loan agreement would preclude a
     repurchase of the block, Chelsey would thereafter learn that Hanover was
     simultaneously negotiating with Richement to buy the block. More recently,
     we learned from documents produced by Hanover in discovery, that Hanover
     was seeking to purchase the block of Common Stock owned by Richement for
     $.10 per share. This is particularly surprising in light of Hanover's
     protestations about Chelsey's view as to the depressive effect of the
     Preferred Stock on the value of the Common Stock.

3.   Your characterizations regarding the confidentiality agreement between
     Richement and Hanover as being an impediment to Hanover's ability to deal
     honestly with Chelsey in its negotiations to arrange a three party
     transaction are disingenuous. Obviously, Hanover could have sought
     Richemont's permission to make full disclosure to Chelsey.

4.   Hanover did not, as your letter would have us believe, immediately seek
     clarification from a court in order to resolve an ambiguous situation.
     Before seeking judicial relief or guidance, Hanover engaged in self help by
     unilaterally refusing to perform the ministerial act of transferring record
     ownership of the shares acquired by Chelsey. Over a period of weeks,
     Chelsey made repeated requests for transfer accompanied by opinions of
     counsel; and then, when Hanover could milk the delay no longer, it
     commenced a declaratory judgment action. Hanover's refusal to transfer
     record ownership of the shares was nothing more than a transparent attempt
     to muddy the waters after the transfer from Richemont to Chelsey had been
     made. Hanover is seeking to use a legal protection available to Chelsey,
     i.e. its right to full disclosure from Richemont, (which Chelsey had
     knowingly waived) as a sword to achieve Hanover's own ends. We would also
     question how Hanover could contend that Richemont was restricted in its
     ability to sell by virtue of its possession of inside information in light
     of Tom Shull's purchases of the Company's Common Stock. Now that Richemont
     has voluntarily appeared in this action, we look forward to a prompt
     judicial resolution.

5.   You appear to be splitting hairs in your distinction between Chelsey's
     statement that Hanover has acknowledged that, absent a significant asset
     disposition, it cannot honor its obligation to



     redeem the Preferred Stock and Hanover's statement that it is unlikely to
     be able to redeem the Preferred Stock. Moreover, since your letter, Hanover
     has in fact acknowledged that it will be unable to effect the 2003
     redemption.

6.   Chelsey's statement that the Certificate of Designations obligates Hanover
     to redeem the Preferred Stock on August 31, 2005 is accurate. The
     Certificate of Designations provides that if, at such date, Hanover does
     not have sufficient capital and surplus legally available to redeem the
     preferred Stock, Hanover is required to take all measures permitted under
     the Delaware General Corporation Law to increase the amount of its capital
     and surplus legally available and continue to do so until all of the shares
     of Preferred Stock are redeemed. These measures would include, among other
     things, a revaluation of the surplus based upon the then fair market value
     of the assets. You are correct that the redemption obligation is subject to
     the terms and conditions of the working capital facility. I would bring to
     your attention in that regard, that the Certificate of Designations
     precludes any modification or refinancing of the facility on terms which
     are less favorable to the Preferred Stock holders, as to specified
     provisions intended to protect the redemption obligation, than the version
     of the facility in place at the end of 2001. If any disclosure is lacking,
     it is Hanover's public disclosures as to the import of these provisions.

7.   You refer to the improvement in Hanover's operating income and comparative
     EBITDA from 2000 to 2002. These improvements came from the disposal of
     operations that were incurring significant losses rather than an
     improvement in the remaining businesses. You choose not to mention the
     substantial decline in revenues over the same period of almost $150
     million. While the sale of the Improvements business accounted for a large
     part of this reduction, disturbingly, revenues from continuing operations
     continue to decline, i.e., by 6.9% from 2001 to 2002 and an additional 6.8%
     for the first six months of 2003 compared with the prior year. Although
     gains in internet sales offset what would have been an even greater decline
     in Hanover's revenues, these gains are hardly sufficient to generate the
     growth model needed to restore value to the Common Stock. Hanover's scarce
     resources have led to a continued reduction in catalogue circulation which
     has substantially eroded any platform for meaningful growth. Chelsey looks
     forward to working cooperatively with the Board and management of Hanover
     to better understand the company's prospects. As Chelsey has said, it
     believes that if management's program is the course of action that is best
     suited to creating shareholder value, that program should be supported.

8.   As to opportunities to enable Hanover to redeem the Preferred Stock, I
     would again suggest that you look at the lapses in Hanover's public
     disclosures before throwing stones at Chelsey, Hanover should make full
     public disclosure of its discussions regarding asset dispositions. This
     would enable all of Hanover's shareholders to adequately assess the
     company's ability to redeem the Preferred Stock.

9.   Chelsey's recapitalization proposal would reduce the cost of redeeming the
     Preferred Stock by 50% and delay the redemption until 2009. Chelsey's
     estimates of growth necessary to match its recapitalization proposal were
     premised upon the generous assumption that Hanover would have an enterprise
     value of 6 to 7 times EBITDA. The first $145 million of sale proceeds would
     be distributable to the Preferred Stock if the recapitalization proposal is
     rejected. In order to achieve an enterprise value in excess of the sum of
     Hanover's debt,



     obligations and the liquidation preference of the Preferred Stock,
     Hanover's EBITDA would have to increase by 400%. To achieve a return equal
     to Chelsey proposal, Hanover's EBITDA would have to increase by in excess
     of 500% and perhaps as much as 800%. I am certain that Hanover can do the
     math itself. The growth levels are staggering.

10.  Chelsey's disinclination to enter into a confidentiality agreement with
     Hanover is for reasons well understood by Hanover. Chelsey does not wish to
     limit its flexibility with respect to its equity stake. Moreover, Hanover
     seems to delight in using confidentiality agreements to further its own
     ends. Witness the pending litigation against the transfer by Richement. If
     Hanover believes it has material undisclosed opportunities, it should be
     open with its public shareholders and disclose those opportunities.

11.  Your reference to significant contingent liabilities and obligations to
     severed employees seems inconsistent with the first ten points in your
     letter and only makes Chelsey's case more strongly. Hanover simply cannot
     satisfy its redemption obligations with respect to the Preferred Stock and
     needs to be realistic about considering alternatives. As to triggering a
     default under Hanover's secured lending facility, that facility requires
     refinancing in the short term in any event. Hanover will need to address
     its Preferred Stock obligation as a condition to that refinancing. It would
     be better to address that need sooner than later. I submit that it would be
     more likely that a restructured loan facility could be negotiated with the
     participation of the Preferred Stock than Hanover could do on its own
     within the limits of the Certificate of Designations governing the
     Preferred Stock.

I would suggest that, rather than continuing to throw bricks at Chelsey, Hanover
work with Chelsey in facilitating the only possible opportunity to create value
for both the holders of the Preferred Stock and the Common Stock.

                                                     Very truly yours,

                                                     /s/ Martin Nussbaum/pp

                                                     Martin Nussbaum