UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q/A (AMENDMENT NO. 1) QUARTERLY REPORT UNDER SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED SEPTEMBER 30, 2003 COMMISSION FILE #0-11321 UNIVERSAL AMERICAN FINANCIAL CORP. (Exact name of registrant as specified in its charter) NEW YORK 11-2580136 ----------------------- -------------------------- (State of Incorporation) (I.R.S. Employer I.E. No.) Six International Drive, Suite 190, Rye Brook, NY 10573 ------------------------------------------------------- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (914) 934-5200 Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days. Yes [x] No [ ] Indicate by check mark whether the registrant is an accelerated filer (as defined in the Securities Exchange Act Rule 12b-2): Yes [x] No [ ] The number of shares outstanding of the Registrant's Common Stock as of November 1, 2003 was 53,966,454. EXPLANATORY NOTE This amendment (the "Amendment") on Form 10-Q/A constitutes Amendment No. 1 to the registrant's Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2003, filed with the Securities and Exchange Commission on November 14, 2003. In connection with the filing of this Amendment, and pursuant to Rule 12b-15 of the Securities Exchange Act of 1934, as amended, certain currently dated certifications have been included. This Amendment is the result of discussions between the registrant's management and the Securities and Exchange Commission during a normal review of the registrant's filings. The registrant's report on Form 10-Q for quarterly period ended September 30, 2003 has been amended to include (i) additional disclosure (A) under the heading "Pyramid Life" within Consolidated Financial Statements Note 3 - Business Combination, (B) under the heading "Reinsurance Recapture" within Consolidated Financial Statements Note 5 - Reinsurance Transactions and within Item 2: Management's Discussion and Analysis of Financial Condition and Results of Operations and (C) within Item 3: Quantitative and Qualitative Disclosures About Market Risk, (ii) a modification of the "Results of Operations - Consolidated Overview" section within Item 2: Management's Discussion and Analysis of Financial Condition and Results of Operations, and (iii) the listing and filing of the agreement in Exhibit 10.1 as a material contract. This Amendment contains no changes to the consolidated financial statements as previously reported and does not reflect events occurring after the filing of the original Form 10-Q, or modify or update those disclosures affected by subsequent events. UNIVERSAL AMERICAN FINANCIAL CORP. HEREBY AMENDS ITS REPORT ON FORM 10-Q FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2003 TO READ IN ITS ENTIRETY AS SET FORTH BELOW UNIVERSAL AMERICAN FINANCIAL CORP. FORM 10-Q CONTENTS Page No. PART I - FINANCIAL INFORMATION Item 1. Financial Statements (unaudited) Consolidated Balance Sheets 3 Consolidated Statements of Operations - Three Months 4 Consolidated Statements of Operations - Nine Months 5 Consolidated Statements of Stockholders' Equity and Comprehensive Income 6 Consolidated Statements of Cash Flows 7 Notes to Consolidated Financial Statements 8-21 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 21-40 Item 3. Quantitative and Qualitative Disclosure of Market Risk 40-42 Item 4. Controls and Procedures 42 PART II - OTHER INFORMATION Item 1. Legal Proceedings 43 Item 2. Changes in Securities and Use of Proceeds 43-44 Item 3. Defaults Upon Senior Securities 44 Item 4. Submission of Matters to a Vote of Security Holders 44 Item 5. Other Information 44 Item 6. Exhibits and Reports on Form 8-K 45 Signature 46 Certifications Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 47-50 PART 1. FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS (UNAUDITED) UNIVERSAL AMERICAN FINANCIAL CORP. CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, DECEMBER 31, 2003 2002 ------------- ------------ (unaudited) (In thousands) ASSETS Investments Fixed maturities available for sale, at fair value (amortized cost: 2003, $1,076,037; 2002, $884,054) $ 1,143,682 $ 934,950 Equity securities, at fair value (cost: 2003, $1,481, $1,661) 1,537 1,645 Policy loans 25,823 23,745 Other invested assets 1,588 2,808 ----------- ----------- Total investments 1,172,630 963,148 Cash and cash equivalents 72,594 36,754 Accrued investment income 13,720 11,885 Deferred policy acquisition costs 125,271 92,093 Amounts due from reinsurers 220,111 220,100 Due and unpaid premiums 6,565 6,066 Deferred income tax asset 6,882 35,842 Present value of future profits and other amortizing intangible assets 44,801 2,987 Goodwill and other indefinite lived intangible assets 13,117 7,973 Other assets 31,909 24,820 ----------- ----------- Total assets 1,707,600 1,401,668 =========== =========== LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES Policyholder account balances 397,495 271,578 Reserves for future policy benefits 711,607 627,174 Policy and contract claims - life 7,254 6,718 Policy and contract claims - health 100,945 88,216 Loan payable 45,938 50,775 Company obligated mandatorily redeemable preferred securities of subsidiary trusts holding solely junior subordinated debentures 55,000 15,000 Amounts due to reinsurers 4,459 7,285 Other liabilities 48,750 48,153 ----------- ----------- Total liabilities 1,371,448 1,114,899 ----------- ----------- STOCKHOLDERS' EQUITY Common stock (Authorized: 80 million shares, issued: 2003, 54.1 million shares; 2002, 53.2 million shares) 541 532 Additional paid-in capital 164,024 158,264 Accumulated other comprehensive income 42,971 29,887 Retained earnings 129,370 99,406 Less: Treasury stock (2003, 0.1 million shares; 2002, 0.2 million shares) (754) (1,320) ----------- ----------- Total stockholders' equity 336,152 286,769 ----------- ----------- Total liabilities and stockholders' equity $ 1,707,600 $ 1,401,668 =========== =========== See notes to unaudited consolidated financial statements. 3 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) THREE MONTHS ENDED SEPTEMBER 30, 2003 2002 - -------------------------------- --------- --------- (IN THOUSANDS, PER SHARE AMOUNTS IN DOLLARS) Revenues: Direct premiums and policyholder fees earned $ 184,417 $ 145,783 Reinsurance premiums assumed 6,190 349 Reinsurance premiums ceded (66,966) (80,362) --------- --------- Net premiums and policyholder fees earned 123,641 65,770 Net investment income 15,078 14,774 Net realized gains (losses) on investments 582 247 Fee and other income 2,623 3,165 --------- --------- Total revenues 141,924 83,956 --------- --------- Benefits, claims and expenses: Net increase in future policy benefits 10,112 3,473 Net claims and other benefits 74,505 40,306 Interest credited to policyholders 4,023 2,915 Net increase in deferred acquisition costs (15,097) (7,035) Amortization of present value of future profits and other intangibles 1,051 404 Commissions 35,736 28,342 Commission and expense allowances on reinsurance ceded (15,755) (22,742) Interest expense 1,327 746 Other operating costs and expenses 28,325 24,670 --------- --------- Total benefits, claims and expenses 124,227 71,079 --------- --------- Income before taxes 17,697 12,877 Income tax expense 6,281 4,558 --------- --------- Net income $ 11,416 $ 8,319 ========= ========= Earnings per common share: Basic $ 0.21 $ 0.16 ========= ========= Diluted $ 0.21 $ 0.15 ========= ========= See notes to unaudited consolidated financial statements. 4 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- --------- --------- (IN THOUSANDS, PER SHARE AMOUNTS IN DOLLARS) Revenues: Direct premiums and policyholder fees earned $ 522,396 $ 437,388 Reinsurance premiums assumed 18,928 2,434 Reinsurance premiums ceded (216,888) (243,489) --------- --------- Net premiums and policyholder fees earned 324,436 196,333 Net investment income 44,888 43,535 Net realized gains (losses) on investments 1,878 (6,210) Fee and other income 9,701 9,154 --------- --------- Total revenues 380,903 242,812 --------- --------- Benefits, claims and expenses: Net increase in future policy benefits 20,048 10,004 Net claims and other benefits 207,041 125,592 Interest credited to policyholders 10,381 8,128 Net increase in deferred acquisition costs (34,405) (19,891) Amortization of present value of future profits and other intangibles 2,246 1,236 Commissions 100,847 87,744 Commission and expense allowances on reinsurance ceded (56,176) (72,106) Interest expense 3,400 2,334 Early extinguishment of debt (Note 10) 1,766 - Other operating costs and expenses 79,762 70,796 --------- --------- Total benefits, claims and expenses 334,910 213,837 --------- --------- Income before taxes 45,993 28,975 Income tax expense 16,029 9,840 --------- --------- Net income $ 29,964 $ 19,135 ========= ========= Earnings per common share: Basic $ 0.56 $ 0.36 ========= ========= Diluted $ 0.55 $ 0.35 ========= ========= See notes to unaudited consolidated financial statements. 5 UNIVERSAL AMERICAN FINANCIAL CORP. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY AND COMPREHENSIVE INCOME (UNAUDITED) (IN THOUSANDS) ACCUMULATED OTHER ADDITIONAL COMPREHENSIVE COMMON PAID-IN INCOME / RETAINED TREASURY NINE MONTHS ENDED SEPTEMBER 30, STOCK CAPITAL (LOSS) EARNINGS STOCK TOTAL - ------------------------------- ------ ---------- ------------ -------- -------- ----------- 2002 Balance, January 1, 2002 $ 528 $ 155,746 $ 5,603 $ 69,279 $ (386) $ 230,770 Net income - - - 19,135 - 19,135 Other comprehensive income (Note 8) - - 24,767 - - 24,767 ----------- Comprehensive income 43,902 ----------- Issuance of common stock (Note 9) 4 1,037 - - 1,041 Stock-based compensation - 941 - - 941 Repayments of Loans to officers - 10 - - 10 Treasury shares purchased, at - cost (Note 9) - - - (1,272) (1,272) Treasury shares reissued (Note 9) - 81 - - 586 667 ------ ---------- ------------ -------- -------- ----------- Balance, September 30, 2002 $ 532 $ 157,815 $ 30,370 $ 88,414 $ (1,072) $ 276,059 ====== ========== ============ ======== ======== =========== 2003 Balance, January 1, 2003 $ 532 $ 158,264 $ 29,887 $ 99,406 $ (1,320) $ 286,769 Net income - - - 29,964 - 29,964 Other comprehensive income (Note 8) - - 13,084 - - 13,084 ----------- Comprehensive income 43,048 ----------- Issuance of common stock (Note 9) 9 4,190 - - - 4,199 Stock-based compensation - 900 - - - 900 Repayments of Loans to officers - 653 - - - 653 Treasury shares purchased, at cost (Note 9) - - - - (477) (477) Treasury shares reissued (Note 9) - 17 - - 1,043 1,060 ------ ---------- ------------ -------- -------- ----------- Balance, September 30, 2003 $ 541 $ 164,024 $ 42,971 $129,370 $ (754) $ 336,152 ====== ========== ============ ======== ======== =========== See notes to unaudited consolidated financial statements. 6 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- --------- --------- (In thousands) Cash flows from operating activities: Net income $ 29,965 $ 19,135 Adjustments to reconcile net income to net cash provided by operating activities, net of balances acquired (see Note 3 - Business Combination): Deferred income taxes 13,081 8,389 Change in reserves for future policy benefits 11,746 16,323 Change in policy and contract claims (682) 7,589 Change in deferred policy acquisition costs (34,405) (19,891) Amortization of present value of future profits and other intangibles 2,246 1,236 Net accretion of bond discount (2,613) (2,673) Amortization of capitalized loan origination fees 2,119 398 Change in policy loans (34) (54) Change in accrued investment income (615) 1,342 Change in reinsurance balances 12,640 (8,302) Realized losses (gains) on investments (1,878) 6,210 Change in income taxes payable (1,493) (2,452) Other, net 2,473 (4,934) --------- --------- Net cash provided (used) by operating activities 32,550 22,316 --------- --------- Cash flows from investing activities: Proceeds from sale or redemption of fixed maturities 221,808 195,033 Cost of fixed maturities purchased (286,771) (238,949) Change in amounts held in trust by reinsurer - (1,456) Proceeds from sale of equity securities 2,104 2,768 Cost of equity securities purchased (697) (639) Change in other invested assets 6 806 Change in due from / to broker (1,404) (4,420) Purchase of business, net of cash acquired (Note 3) (58,940) - Other investing activities (861) (1,883) --------- --------- Net cash used by investing activities (124,755) (48,740) --------- --------- Cash flows from financing activities: Net proceeds from issuance of common stock 4,852 1,042 Cost of treasury stock purchases (477) (1,272) Change in policyholder account balances 87,680 19,283 Change in reinsurance on policyholder account balances 827 798 Principal repayment on loan payable (6,887) (7,875) Early extinguishment of debt (Note 10) (62,950) - Issuance of new debt (Note 10) 65,000 - Issuance of trust preferred securities (Note 11) 40,000 - --------- --------- Net cash provided by financing activities 128,045 11,976 --------- --------- Net increase (decrease) in cash and cash equivalents 35,840 (14,448) Cash and cash equivalents at beginning of period 36,754 47,990 --------- --------- Cash and cash equivalents at end of period $ 72,594 $ 33,542 ========= ========= Supplemental cash flow information: Cash paid during the period for interest $ 3,497 $ 1,744 ========= ========= Cash paid during the period for income taxes $ 4,061 $ 4,186 ========= ========= See notes to unaudited consolidated financial statements. 7 UNIVERSAL AMERICAN FINANCIAL CORP. AND SUBSIDIARIES NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The interim financial information herein is unaudited, but in the opinion of management, includes all adjustments (consisting of normal, recurring adjustments) necessary to present fairly the financial position and results of operations for such periods. The results of operations for the three months and nine months ended September 30, 2003 and 2002 are not necessarily indicative of the results to be expected for the full year. The accompanying consolidated financial statements and notes should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 2002. Certain reclassifications have been made to prior year's financial statements to conform to current period classifications. The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") and consolidate the accounts of Universal American Financial Corp. ("Universal American" or the "Parent Company") and its subsidiaries (collectively the "Company"), American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange"), Pennsylvania Life Insurance Company ("Pennsylvania Life"), Peninsular Life Insurance Company ("Peninsular"), Union Bankers Insurance Company ("Union Bankers"), Constitution Life Insurance Company ("Constitution"), Marquette National Life Insurance Company ("Marquette"), Penncorp Life Insurance Company, a Canadian company ("Penncorp Life (Canada)"), Pyramid Life Insurance Company ("Pyramid Life"), CHCS Services, Inc. and UAFC Statutory Trusts I, II, III and V. Pyramid Life was acquired on March 31, 2003 and its operating results prior to the date of acquisition are not included in Universal American's consolidated results of operations. Collectively, the insurance company subsidiaries are licensed to sell life and accident & health insurance and annuities in all fifty states, the District of Columbia and all the provinces of Canada. The principal insurance products are Medicare Supplement/Select, fixed benefit accident and sickness disability insurance, long term care, senior life insurance and fixed annuities. The Company distributes these products through an independent general agency system and a career agency system. The career agents focus on sales for Pennsylvania Life, Pyramid Life and Penncorp Life (Canada) while the independent general agents sell for American Pioneer, American Progressive, Constitution and Union Bankers. CHCS Services, Inc., the Company's administrative services company, acts as a service provider for both affiliated and unaffiliated insurance companies for senior market insurance and non-insurance programs. 2. RECENT ACCOUNTING PRONOUNCEMENTS In April 2002, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 145, "Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections" ("SFAS 145"). SFAS 145 requires any gain or loss on extinguishments of debt to be presented as a component of continuing operations (unless specific criteria are met) whereas SFAS No. 4 required that such gains and losses be classified as an extraordinary item in determining net income. The Company adopted these provisions on January 1, 2003, as required. The other provisions of SFAS No. 145 were not relevant to the Company. In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" ("SFAS 146"). SFAS 146 requires costs associated with exit or disposal activities (including restructurings) to be recognized when the costs are incurred, rather than at a date of commitment to an exit or disposal plan. This standard nullifies EITF Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)." Under SFAS 146, a liability related to an exit or disposal activity is not recognized until such liability has actually been incurred whereas under EITF Issue No. 94-3 a liability 8 was recognized at the time of a commitment to an exit or disposal plan. The provisions of this standard are effective for exit or disposal activities initiated after December 31, 2002. The Company adopted this standard on January 1, 2003. The Company has various stock-based compensation plans for its employees, directors and agents, which are more fully described in Notes 2 and 8 to the Consolidated Financial Statements included in the Company's 2002 Annual Report on Form 10-K. In December 31, 2002, the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation -- Transition and Disclosure" ("SFAS 148"). The Company uses the fair value method of accounting for stock-based awards granted to agents, however, the intrinsic value method of accounting is used for stock-based awards granted to employees and directors. Accordingly, compensation cost is not recognized when the exercise price of an employee's stock option is equal to or exceeds the fair market value of the stock on the date the option is granted. SFAS 148 requires companies using the intrinsic value method of accounting to disclose, on a quarterly basis, the effect on reported net income and earnings per share as if compensation expense was based on the fair value method of accounting for all stock-based awards. The following table illustrates the pro forma net income and pro forma earnings per share as if the Company had applied the fair value based method of accounting to all stock-based awards during each period presented (using the Black-Scholes option-pricing model for stock options). NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- ---------- ---------- (In thousands, except per share amounts) Reported net income $ 29,964 $ 19,135 Add back: Stock-based compensation expense included in reported net income, net of tax 1,101 1,128 Less: Stock based compensation expense determined under fair value based method for all awards, net of tax (2,104) (1,978) ---------- ---------- Pro forma net income $ 28,961 $ 18,285 ========== ========== Net income per share: Basic, as reported $ 0.56 $ 0.36 Basic, pro forma $ 0.54 $ 0.35 Diluted, as reported $ 0.55 $ 0.35 Diluted, pro forma $ 0.53 $ 0.34 Pro forma compensation expense reflected for prior periods is not indicative of future compensation expense that would be recorded by the Company upon its adoption of the fair value based recognition provisions of SFAS 123 on January 1, 2004. Future expense may vary based upon factors such as the number of awards granted by the Company, the then-current fair market value of such awards and the transition provisions adopted. In January 2003, the Financial Accounting Standards Board (FASB) issued FASB Interpretation No. 46 (FIN 46), Consolidation of Variable Interest Entities, an interpretation of Accounting Research Bulletin No. 51, which requires an entity to assess its interests in a variable interest entity to determine whether to consolidate that entity. A variable interest entity is an entity which in which the equity investment at risk is not sufficient to permit the entity to finance it's activities without additional subordinated support from other parties or the equity investors do not have the characteristics of a controlling financial interest. FIN 46 requires that a variable interest entity be consolidated by its primary beneficiary, which is the party that will absorb a majority of the entity's expected losses if they occur, receive a majority of the entity's expected residual returns if they occur, or both. The provisions of FIN 46 were effective immediately for variable interest entities created after January 31, 2003 and for variable interest entities for which the Company obtains an interest after that date. For any variable interest entities acquired prior to February 1, 2003, the provisions of FIN 46, as amended by FASB Staff Position No. 46-6, are effective for the quarter ending December 31, 2003. The Company has not acquired a variable interest in any variable interest entities subsequent to January 31, 9 2003 and does not believe that the effects of any potential variable interest entities entered prior to February 1, 2003 will be material to the Company's operations. In April 2003, the FASB released FAS 133, Accounting for Derivative Instruments and Hedging Activities ("FAS 133"), Implementation Issue B-36, Embedded Derivatives: Modified Coinsurance Arrangements and Debt Instruments That Incorporate Credit Risk Exposure That Are Unrelated or Only Partially Related to the Creditworthiness of the Obligor Under Those Instruments ("Issue B-36"). Under FAS 133 Issue B-36 third party credit risk under coinsurance arrangements and debt instruments is required to be bifurcated from the host contract and accounted for as separate assets and liabilities with changes in these assets and liabilities recorded in the statement of operations. The effective date of Issue B-36 is the first day of the first fiscal quarter beginning after September 15, 2003. Beginning in the fourth quarter of 2003 the Company intends to apply the guidance prospectively for existing contracts and all future transactions. As permitted by FAS 133, all contracts entered into prior to January 1, 1999, were grandfathered and are exempt from the provisions of FAS 133 that relate to embedded derivatives. Based upon the Company's current level of modco and funds withheld reinsurance, the application of Issue B-36 is not expected to have a material effect on the consolidated financial position or results of operations of the Company. 3. BUSINESS COMBINATION Pyramid Life On March 31, 2003, Universal American completed the acquisition of all of the outstanding common stock of Pyramid Life. In this transaction, the Company acquired a block of in-force business as well as a career sales force that is skilled in selling the same type of senior market insurance products that are currently sold by Universal American. The purchase price of $57.5 million and transaction costs of $2.4 million were financed with $20.1 million of net proceeds generated from the refinancing of the Company's credit facility and $39.8 million of cash on hand, including a portion of the proceeds from the trust preferred offerings completed by Universal American in December 2002 and March 2003. (See Note 10 - Debt Refinancing and Note 11 - Trust Preferred Securities). Operating results generated by Pyramid Life prior to March 31, 2003, the date of acquisition, are not included in Universal American's consolidated financial statements. At the time of closing, the fair value of net tangible assets of the acquired company amounted to $27.6 million. The excess of the purchase price over the fair value of net tangible assets acquired was $32.3 million. At March 31, 2003, the Company performed the initial allocation of the excess to identifiable intangible assets. Based on this initial allocation, approximately $13.1 million, net of deferred taxes of $7.1 million, was assigned to the present value of future profits acquired, which has a weighted average life of 7 years. Approximately $14.3 million, net of deferred taxes of $7.7 million, was assigned to the distribution channel acquired, which has a weighted average life of 30 years. The distribution channel represents the new sales production from the career distribution established by Pyramid Life. Pyramid Life distributes its products on an exclusive basis through 31 Senior Sales Solution Centers ("SSSC's"). The remaining $4.9 million was assigned to the value of the trademarks and licenses acquired, which are deemed to have an indefinite life. The consolidated pro forma results of operations, assuming that Pyramid Life was purchased on January 1, 2003 and 2002 is as follows: NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- ---- ---- (In thousands) Total revenue $ 409,794 $ 316,036 Income before taxes (1) $ 46,837 $ 30,030 Net income (1) $ 30,503 $ 19,790 Earnings per common share: Basic $ 0.57 $ 0.37 Diluted (1) $ 0.56 $ 0.36 10 (1) The above pro forma results of operations includes excess amortization of capitalized loan fees of $1.9 million in 2003 and $2.4 million in 2002 as a result of the assumed refinancing of the existing debt at January 1, 2003 and 2002, respectively. This additional expense reduced net income by $1.2 million or $0.02 per diluted share in 2003 and $1.6 million or $0.03 per diluted share in 2002. The actual amount of excess amortization reported in 2003 was $1.8 million. No excess amortization was reported in 2002. The pro forma results of operations reflect management's best estimate based upon currently available information. The pro forma adjustments are applied to the historical financial statements of Universal American and Pyramid Life to account for Pyramid Life under the purchase method of accounting. In accordance with SFAS No. 141, "Business Combinations", the total purchase cost was allocated to Pyramid Life's assets and liabilities based on their relative fair values. These allocations are subject to valuations as of the date of the acquisition based upon appraisals and other information at that time. Although the time required to identify and measure the fair value of the assets acquired and liabilities assumed in a business combination will vary with circumstances, the allocation period should not exceed one year from the consummation of a business combination. Management has provided its best estimate of the likely fair values of assets and liabilities for the purpose of this pro forma information. However, management cannot predict the potential adjustments resulting from the actual final purchase assumptions, which could result in differences from these pro forma estimates. The pro forma information presented above is for disclosure purposes only and is not necessarily indicative of the results of operations that would have occurred had the acquisition been consummated on the dates assumed, nor is the pro forma information intended to be indicative of Universal American's future results of operations. Ameriplus On August 1, 2003, Universal American acquired 100% of the outstanding common stock of Ameriplus Preferred Care, Inc. ("Ameriplus"). Ameriplus is engaged in the business of creating and maintaining a network of hospitals for the purpose of acting as network providers with respect to Medicare Select policies. Ameriplus' network is utilized in connection with Medicare Select policies written by subsidiaries of Universal American and can be offered to non-affiliated parties as well. Ameriplus receives override fees when premiums for these Medicare Select policies are collected. The total purchase price was $2.0 million and was paid with cash of $1.0 million and 147,711 unregistered shares of common stock of Universal American. At the time of the closing, Ameriplus had no material tangible assets. Substantially the entire purchase price was allocated to the estimated value of the future override fees, with the balance assigned to goodwill. The value of the future fees has a weighted average estimated life of approximately 5 years. (See Note 4 - Intangible Assets for additional detail). 4. INTANGIBLE ASSETS Effective January 1, 2002, the Company adopted SFAS No. 142, "Goodwill and Other Intangible Assets", and accordingly ceased all amortization of goodwill. The following table shows the Company's acquired intangible assets that continue to be subject to amortization and accumulated amortization expense. SEPTEMBER 30, 2003 DECEMBER 31, 2002 ------------------------------- ------------------------------- GROSS CARRY ACCUMULATED GROSS CARRY ACCUMULATED AMOUNT AMORTIZATION AMOUNT AMORTIZATION ------ ------------ ------ ------------ (In thousands) Present value of future profits: Career Agency $20,208 $ 1,359 $ - $ - Senior Market Brokerage 2,391 906 2,391 657 Administrative Services 7,672 6,682 7,671 6,418 11 Value of future override fees 1,797 8 - Distribution Channel - Career Agency 22,055 367 - - ------- ------- -------- ------- Total $54,123 $ 9,322 $ 10,062 $ 7,075 ======= ======= ======== ======= Estimated future net amortization expense (in thousands) for the succeeding five years is as follows: 2003 - Remainder of year $ 1,045 2004 4,201 2005 4,261 2006 4,277 2007 4,224 The carrying amounts of goodwill and intangible assets with indefinite lives as of September 30, 2003 and December 31, 2002, are shown below. 2003 2002 ---- ---- (In thousands) Career Agency $ 4,867 $ - Senior Market Brokerage 3,893 3,893 Administrative Services 4,357 4,080 -------- ------- Total $ 13,117 $ 7,973 ======== ======= 5. REINSURANCE TRANSACTIONS Reinsurance Recapture Effective April 1, 2003, American Pioneer entered into agreements to recapture approximately $48 million of Medicare supplement business that had been reinsured to Transamerica Occidental Life Insurance Company, Reinsurance Division ("TARe") under two quota share contracts. In 1996, American Pioneer entered into two reinsurance treaties with TARe. Pursuant to the first of these contracts American Pioneer ceded to TARe 90% of approximately $50 million of annualized premium then currently in force that it acquired from First National Life Insurance Company in 1996. Under the second contract, as subsequently amended, American Pioneer agreed to cede to TARe 75% of certain new business from October 1996 through December 31, 2000. As of April 1, 2003, approximately $27 remained ceded under the First National treaty and approximately $16 million remained ceded under the new business treaty. As part of an effort to exit certain non-core lines of business In 2002, TARe approached the Company in 2002 to determine our interest in recapturing the two treaties. Under the terms of the recapture agreements, TARe transferred approximately $18 million in cash to American Pioneer to cover the statutory reserves recaptured by American Pioneer. No ceding allowance was paid by American Pioneer in the recapture and American Pioneer currently retains 100% of the risks on the $48 million of Medicare supplement business. There was no gain or loss reported on the recapture of these agreements. Acquisition of Marketing Organization Effective July 1, 2003, Universal American entered into an agreement with Swiss Re and its newly acquired subsidiary, Guarantee Reserve Life Insurance Company ("Guarantee Reserve"), to acquire Guarantee Reserve's marketing organization, including all rights to do business with its field force. Beginning July 1, 2003, the Guarantee Reserve field force continued to write this business in Guarantee Reserve, but with Universal American performing all administration of all new life insurance business and assuming 50% of the risk through a quota share reinsurance arrangement. Beginning 12 approximately January 1, 2004, new business will be written by a Universal American subsidiary, with 50% of the risk reinsured to Swiss Re. 6. EARNINGS PER SHARE The reconciliation of the numerators and the denominators of the basic and diluted EPS is as follows: INCOME SHARES PER SHARE THREE MONTHS ENDED SEPTEMBER 30, (NUMERATOR) (DENOMINATOR) AMOUNT - -------------------------------- ----------- ------------- --------- (In thousands, per share amounts in dollars) 2003 Weighted average common stock outstanding 53,837 Less: Weighted average treasury shares (103) ------ Basic EPS: Net income applicable to common shareholders $ 11,416 53,734 $ 0.21 =========== ========= Effect of Dilutive Securities 1,598 ------ Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 11,416 55,332 $ 0.21 =========== ====== ========= INCOME SHARES PER SHARE THREE MONTHS ENDED SEPTEMBER 30, (NUMERATOR) (DENOMINATOR) AMOUNT - -------------------------------- ----------- ------------- --------- (In thousands, per share amounts in dollars) 2002 Weighted average common stock outstanding 53,142 Less: Weighted average treasury shares (104) ------ Basic EPS: Net income applicable to common shareholders $ 8,319 53,038 $ 0.16 =========== ========= Effect of Dilutive Securities 1,299 ------ Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 8,319 54,337 $ 0.15 =========== ====== ========= INCOME SHARES PER SHARE NINE MONTHS ENDED SEPTEMBER 30, (NUMERATOR) (DENOMINATOR) AMOUNT - ------------------------------- ----------- ------------- --------- (In thousands, per share amounts in dollars) 2003 Weighted average common stock outstanding 53,521 Less: Weighted average treasury shares (150) ------ Basic EPS: Net income applicable to common shareholders $ 29,964 53,371 $ 0.56 =========== ========= Effect of Dilutive Securities 1,386 ------ Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 29,964 54,757 $ 0.55 =========== ====== ========= 13 INCOME SHARES PER SHARE NINE MONTHS ENDED SEPTEMBER 30, (NUMERATOR) (DENOMINATOR) AMOUNT - ------------------------------- ----------- ------------- --------- (In thousands, per share amounts in dollars) 2002 Weighted average common stock outstanding 53,034 Less: Weighted average treasury shares (97) ------ Basic EPS: Net income applicable to common shareholders $ 19,135 52,937 $ 0.36 =========== ========= Effect of Dilutive Securities 1,393 ------ Diluted EPS: Net income applicable to common shareholders plus assumed conversions $ 19,135 54,330 $ 0.35 =========== ====== ========= 7. INVESTMENTS Fixed maturity securities are classified as investments available for sale and are carried at fair value, with the unrealized gain or loss, net of tax and other adjustments (deferred policy acquisition costs), included in accumulated other comprehensive income. GROSS GROSS AMORTIZED UNREALIZED UNREALIZED FAIR CLASSIFICATION COST GAINS LOSSES VALUE -------------- ----------- -------- -------- ---------- (In thousands) SEPTEMBER 30, 2003 US Treasury securities and obligations of US government $ 71,050 $ 1,221 $ (16) $ 72,255 Corporate debt securities 531,633 42,802 (5,147) 569,288 Foreign debt securities (1) 205,853 18,841 (123) 224,571 Mortgage- and asset-backed securities 267,501 10,616 (549) 277,568 ----------- -------- -------- ---------- $ 1,076,037 $ 73,480 $ (5,835) $1,143,682 =========== ======== ======== ========== DECEMBER 31, 2002 US Treasury securities and obligations of US government $ 90,189 $ 1,670 $ (9) $ 91,850 Corporate debt securities 374,087 30,323 (1,667) 402,743 Foreign debt securities (1) 166,689 10,072 (216) 176,545 Mortgage- and asset-backed securities 253,089 12,621 (1,898) 263,812 ----------- -------- -------- ---------- $ 884,054 $ 54,686 $ (3,790) $ 934,950 =========== ======== ======== ========== (1) Primarily Canadian dollar denominated bonds owned by our Canadian insurance subsidiary. The amortized cost and fair value of fixed maturities by contractual maturity are shown below. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. SEPTEMBER 30, 2003 --------------------------------- AMORTIZED FAIR COST VALUE ---------- ---------- (In thousands) Due in 1 year or less $ 25,648 $ 26,881 Due after 1 year through 5 years 147,261 155,217 Due after 5 years through 10 years 326,176 358,633 Due after 10 years 310,278 326,248 Mortgage- and asset-backed securities 266,674 276,703 ---------- ---------- $1,076,037 $1,143,682 ========== ========== During the nine months ended September 30, 2003, the Company wrote down the value of certain fixed maturity securities by $0.5 million. During the nine months ended September 30, 2002, the Company wrote down the value of certain fixed maturity securities by $9.9 million (1.1% of investments), primarily as a result of the impairment of our WorldCom holdings, that were subsequently sold in July 14 2002. These write downs represent management's estimate of other than temporary declines in value and were included in net realized gains on investments in our consolidated statement of operations. 8. COMPREHENSIVE INCOME The components of other comprehensive income and the related tax effects for each component are as follows: THREE MONTHS ENDED SEPTEMBER 30, 2003 2002 - -------------------------------- --------------------------------- --------------------------------- BEFORE TAX NET OF BEFORE TAX NET OF TAX EXPENSE TAX TAX EXPENSE TAX AMOUNT (BENEFIT) AMOUNT AMOUNT (BENEFIT) AMOUNT -------- -------- -------- -------- --------- -------- (In thousands) Net unrealized (loss) gain on investments arising during the year (net of deferred acquisition cost adjustment) $(12,635) $ (4,421) $ (8,214) $ 30,021 $ 10,513 $ 19,508 Less: Reclassification adjustment for gains included in net income (582) (204) (378) (247) (88) (159) -------- -------- -------- -------- -------- -------- Net unrealized (losses) gains (13,217) (4,625) (8,592) 29,774 10,425 19,349 Currency translation adjustments (459) (161) (298) (1,674) (586) (1,088) -------- -------- -------- -------- -------- -------- Other comprehensive (losses) income $(13,676) $ (4,786) $ (8,890) $ 28,100 $ 9,839 $ 18,261 ======== ======== ======== ======== ======== ======== NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- --------------------------------- --------------------------------- BEFORE TAX NET OF BEFORE TAX NET OF TAX EXPENSE TAX TAX EXPENSE TAX AMOUNT (BENEFIT) AMOUNT AMOUNT (BENEFIT) AMOUNT -------- -------- -------- -------- -------- -------- (In thousands) Net unrealized gain on investments arising during the year (net of deferred acquisition cost adjustment) $ 14,888 $ 5,207 $ 9,681 $ 31,412 $ 10,998 $ 20,414 Less: Reclassification adjustment for losses (gains) included in net income (1,878) (657) (1,221) 6,210 2,173 4,037 -------- -------- -------- -------- -------- -------- Net unrealized gains 13,010 4,550 8,460 37,622 13,171 24,451 Currency translation adjustments 7,114 2,490 4,624 486 170 316 -------- -------- -------- -------- -------- -------- Other comprehensive income $ 20,124 $ 7,040 $ 13,084 $ 38,108 $ 13,341 $ 24,767 ======== ======== ======== ======== ======== ======== 9. STOCKHOLDERS' EQUITY Common Stock The par value of common stock is $.01 per share with 80,000,000 shares authorized for issuance. Changes in the number of shares of common stock issued were as follows: NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- ---------- ---------- Common stock issued, beginning of year 53,184,381 52,799,899 Stock options exercised 368,867 270,866 Stock issued in connection with acquisition 147,711 - Agent stock award 31,770 72,789 Stock purchases pursuant to agents' stock purchase plans 352,039 25,750 ---------- ---------- Common stock issued, end of period 54,084,768 53,169,304 ========== ========== 15 Treasury Stock The Board of Directors approved a plan to repurchase up to one million shares of Company stock in the open market. The primary purpose of the plan is to fund employee stock bonuses. NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 ------------------------------------- ------------------------------------ WEIGHTED WEIGHTED AVERAGE AVERAGE COST PER COST PER SHARES AMOUNT SHARE SHARES AMOUNT SHARE ------ ------ ----- ------ ------ ----- (In thousands) (In thousands) Treasury stock beginning of year 241,076 $ 1,320 $ 5.48 80,982 $ 386 $ 4.76 Shares repurchased 72,978 477 6.54 206,421 1,272 6.16 Shares Distributed in the form of employee bonuses (189,931) (1,043) 5.58 (103,291) (586) 6.45 -------- ------ -------- ---- Treasury stock, end of period 124,123 $ 754 $ 6.08 184,112 $ 1,072 $ 5.82 ======== ======= ======= ======= Through September 30, 2003, the Company had repurchased 691,450 shares at an aggregate cost of $3.5 million. As of September 30, 2003, 308,550 shares remained available for repurchase under the program. Additional repurchases may be made from time to time at prevailing prices, subject to restrictions on volume and timing. Accumulated Other Comprehensive Income The components of accumulated other comprehensive income are as follows: SEPTEMBER 30, DECEMBER 31, 2003 2002 ------------- ------------ (in thousands) Net unrealized appreciation on investments $ 67,701 $ 50,880 Deferred acquisition cost adjustment (6,091) (2,320) Unrealized depreciation of interest rate swap (40) - Foreign currency translation gains (losses) 4,540 (2,574) Deferred tax on the above (23,139) (16,099) --------- ---------- Accumulated other comprehensive income $ 42,971 $ 29,887 ========= ========== 10. DEBT REFINANCING Prior Credit Facility As of January 1, 2003, the outstanding balance of the Company's existing loan was $50.8 million. In January 2003, the Company made a scheduled principal payment of $2.8 million, and in March, 2003 made a principal payment of $5.0 million from a portion of the proceeds from the issuance of Trust Preferred securities (see Note 11 - Trust Preferred Securities). These payments reduced the outstanding balance to $42.9 million, which was repaid from the proceeds of the new loan obtained in connection with the acquisition of Pyramid Life. The early extinguishment of the existing debt resulted in the immediate amortization of the capitalized loan origination fees relating to that debt, causing a pre-tax expense of approximately $1.8 million. New Credit Facility In connection with the acquisition of Pyramid Life (see Note 3 - Business Combination), the Company obtained a new credit facility on March 31, 2003 to repay the existing loan and provide funds for the acquisition of Pyramid Life. This $80 million credit facility consists of a $65 million term loan which was drawn to fund the acquisition and a $15 million revolving loan facility none of which has been drawn as of September 30, 2003. The facility calls for interest at the London Interbank Offering Rate for one, two or three months ("LIBOR"), at the option of the Company, plus 300 basis points (currently 4.1%). Due to the variable interest rate for this loan, the Company would be subject to higher interest costs if short- 16 term interest rates rise. Principal repayments are scheduled over a five-year period with a final maturity date of March 31, 2008. The Company incurred loan origination fees of approximately $2.1 million, which were capitalized and are being amortized on a straight-line basis over the life of the loan. The Company pays an annual commitment fee of 50 basis points on the unutilized facility. The obligations of the Company under the new credit facility are secured by 100% of the common stock of the Company's U.S. insurance subsidiaries and 65% of the Company's Canadian subsidiary. In addition, the obligations are guaranteed by CHCS Services Inc. and other direct and indirect subsidiaries of the Company (collectively the "Guarantors") and secured by all of the assets of each of the Guarantors. In accordance with the Credit Agreement, 50% of the net proceeds from the $30 million Trust Preferred securities issued in May 2003 (see Note 11 - Trust Preferred Securities) were used to pay down the new term loan. Future scheduled principal payments were reduced as a result of this repayment, primarily in 2006 and 2007. In 2003, the Company has made regularly scheduled principal payments of $4.1 million. During the nine months ended September 30, 2003, the Company paid $1.2 million in interest and fees in connection with the new credit facility and $1.1 million in connection with the prior credit facility. During the nine months ended September 30, 2002, the Company paid $1.7 million in interest and fees in connection with the prior credit facility. On October 30, 2003, $6.0 million of the proceeds from an additional $20 million Trust Preferred offering (see Note 11 - Trust Preferred Securities) was used to further reduce the outstanding balance of the new term loan to $39.9 million. A waiver was requested and received to limit the required repayment from the proceeds of the Trust Preferred offering to $6.0 million. The following table shows the schedule of principal payments (in thousands) remaining on the Company's new term loan, as of October 30, 2003, (reflecting the $6.0 million repayment) with the final payment in March 2008: 2003 - Remainder of year $ 1,766 2004 7,488 2005 8,623 2006 8,922 2007 9,607 2008 3,532 --------- Total $ 39,938 ========= 11. TRUST PREFERRED SECURITIES Separate subsidiary trusts of the Company (the "Trusts") have issued a combined $55.0 million in thirty year trust preferred securities (the "Capital Securities") as of September 30, 2003, as detailed in the following table: Maturity Amount Spread Rate as of Date Issued Term Over LIBOR September 30, 2003 - -------------- -------------- -------------- ---------- ------------------ (In thousands) December, 2032 $15,000 Fixed/Floating (2) 6.7% March, 2033 10,000 Floating 400 5.3% May, 2033 15,000 Floating 420 5.5% May, 2033 15,000 Fixed/Floating (1) 7.4% ------- $55,000 ======= (1) The rate on this issue is fixed at 7.4% for the first five years, after which it is converted to a floating rate equal to LIBOR plus 410 bps. (2) Effective September, 2003, Universal American entered into a swap agreement whereby we will pay a fixed rate of 6.7% in exchange for a floating rate of LIBOR plus 400 bps. The swap contract ends in December 2007. 17 The Trusts have the right to call the Capital Securities at par after five years from the date of issuance. The proceeds from the sale of the Capital Securities, together with proceeds from the sale by the Trusts of their common securities to the Company, were invested in thirty year floating rate junior subordinated deferrable interest debentures of the Company (the "Junior Subordinated Debt"). A portion of the proceeds were used to pay down existing debt in connection with the acquisition of Pyramid Life (see Note 3 - Business Combination), with the balance to be held for general corporate purposes. The Capital Securities represent an undivided beneficial interest in the Trusts' assets, which consist solely of the Junior Subordinated Debt. Holders of Capital Securities have no voting rights. The Company owns all of the common securities of the Trusts. Holders of both the Capital Securities and the Junior Subordinated Debt are entitled to receive cumulative cash distributions accruing from the date of issuance, and payable quarterly in arrears at a floating rate equal to the three-month LIBOR plus a spread. The floating rate resets quarterly and is limited to a maximum of 12.5% during the first sixty months. Due to the variable interest rate for this security the Company would be subject to higher interest costs if short-term interest rates rise. The Capital Securities are subject to mandatory redemption upon repayment of the Junior Subordinated Debt at maturity or upon earlier redemption. The Junior Subordinated Debt is unsecured and ranks junior and subordinate in right of payment to all present and future senior debt of the Company and is effectively subordinated to all existing and future obligations of the Company's subsidiaries. The Company has the right to redeem the Junior Subordinated Debt after five years from the date of issuance. The Company has the right at any time, and from time to time, to defer payments of interest on the Junior Subordinated Debt for a period not exceeding 20 consecutive quarters up to the debentures' maturity date. During any such period, interest will continue to accrue and the Company may not declare or pay any cash dividends or distributions on, or purchase, the Company's capital stock nor make any principal, interest or premium payments on or repurchase any debt securities that rank equally with or junior to the Junior Subordinated Debt. The Company will have the right at any time to dissolve the Trusts and cause the Junior Subordinated Debt to be distributed to the holders of the Capital Securities. The Company has guaranteed, on a subordinated basis, all of the Trusts' obligations under the Capital Securities including payment of the redemption price and any accumulated and unpaid distributions to the extent of available funds and upon dissolution, winding up or liquidation but only to the extent the Trusts have funds available to make such payments. The Capital Securities have not been and will not be registered under the Securities Act of 1933, as amended (the "Securities Act"), and will only be offered and sold under an applicable exemption from registration requirements under the Securities Act. During the nine months ended September 30, 2003, the Company paid $1.3 million in interest in connection with the trust preferred securities. In October, 2003, an additional $20.0 million of floating rate trust preferred securities were issued at terms similar to the above, increasing our total outstanding trust preferred to $75.0 million as of November 1, 2003. 12. DERIVATIVE INSTRUMENTS - CASH FLOW HEDGE Effective September 4, 2003, the Company entered into a swap agreement whereby it will pay a fixed rate of 6.7% on a $15.0 million notional amount relating to the December, 2002 trust preferred issuance, in exchange for a floating rate of LIBOR plus 400 bps, capped at 12.5%. As of September 30, 2003, the fair value of the swap was $(40) thousand and is included in other liabilities. Since the swap is designated and qualifies as cash flow hedge, changes in its fair value are recorded in accumulated other comprehensive income. 18 13. STATUTORY CAPITAL AND SURPLUS REQUIREMENTS The insurance subsidiaries are required to maintain minimum amounts of capital and surplus as required by regulatory authorities. Each of the insurance subsidiaries' statutory capital and surplus exceeds its respective minimum requirement. However, substantially more than such minimum amounts are needed to meet statutory and administrative requirements of adequate capital and surplus to support the current level of the Insurance Subsidiaries' operations. At September 30, 2003, the statutory capital and surplus, including asset valuation reserve, of the U.S. insurance subsidiaries totaled $111.5 million. Statutory net income for the nine months ended September 30, 2003 was $6.5 million, which included net realized gains of $0.3 million. The National Association of Insurance Commissioners ("NAIC") imposes regulatory risk-based capital ("RBC") requirements on life insurance enterprises. At September 30, 2003 all of the Insurance Subsidiaries maintained ratios of total adjusted capital to RBC in excess of the Authorized Control Level. Penncorp Life (Canada) reports to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were C$60.3 million (US$44.5 million) as of September 30, 2003. Penncorp Life (Canada) maintained a Minimum Continuing Capital and Surplus Requirement Ratio ("MCCSR") in excess of the minimum requirement at September 30, 2003. 14. BUSINESS SEGMENT INFORMATION The Company's principal business segments are: Career Agency, Senior Market Brokerage and Administrative Services. The Company also reports the corporate activities of our holding company in a separate segment. A description of these segments follows: CAREER AGENCY -- The Career Agency segment is comprised of the operations of Pennsylvania Life, Penncorp Life (Canada), and, beginning March 31, 2003, Pyramid Life. Pennsylvania Life and Pyramid Life operate in the United States, while Penncorp Life (Canada) operates exclusively in Canada. This segment's products include Medicare Supplement/Select, other supplemental senior health insurance, fixed benefit accident and sickness disability insurance, life insurance and annuities and are distributed by career agents under contract with Pennsylvania Life, Pyramid Life or Penncorp Life (Canada). SENIOR MARKET BROKERAGE -- This segment includes the operations of our other insurance subsidiaries, primarily American Pioneer, American Progressive, Constitution and Union Bankers which distribute senior market products through non-exclusive general agency and brokerage distribution systems. The products include Medicare Supplement/Select, other senior supplemental health (long term care), senior life insurance and annuities. ADMINISTRATIVE SERVICES -- CHCS Services, Inc. acts as a third party administrator and service provider for both affiliated and unaffiliated insurance companies, primarily with respect to senior market insurance and non-insurance products. The services provided include policy underwriting and issuance, telephone and face-to-face verification, policyholder services, claims adjudication, case management, care assessment and referral to health care facilities. CORPORATE -- This segment reflects the activities of our holding company, including the payment of interest on our debt, certain senior executive compensation, and the expense of being a public company. Intersegment revenues and expenses are reported on a gross basis in each of the operating segments but eliminated in the consolidated results. These intersegment revenues and expenses affect the amounts reported on the individual financial statement line items, but are eliminated in consolidation and do not change operating income before taxes. The significant items eliminated include intersegment revenue and expense relating to services performed by the Administrative Services segment for the Career Agency and Senior Market Brokerage segments and interest on notes issued by the Corporate 19 segment to the other operating segments. Financial results by segment are as follows: THREE MONTHS ENDED SEPTEMBER 30, 2003 2002 - -------------------------------- --------------------------- ---------------------------- Segment Segment Income (Loss) Income (Loss) Segment Before Segment Before Revenue Income Taxes Revenue Income Taxes ---------- ------------ ---------- -------------- (In thousands) Career Agency $ 74,011 $ 13,294 $ 39,779 $ 8,344 Senior Market Brokerage 64,957 3,498 40,862 4,128 Administrative Services 12,044 2,888 11,179 1,888 ---------- ---------- ---------- ---------- Subtotal 151,012 19,680 91,820 14,360 Corporate 65 (2,565) 46 (1,730) Intersegment revenues (9,735) - (8,157) - ---------- ---------- ---------- ---------- Segment operating total (1) 141,342 17,115 83,709 12,630 Adjustments to segment total Net realized gains (1) 582 582 247 247 ---------- ---------- ---------- ---------- Total $ 141,924 $ 17,697 $ 83,956 $ 12,877 ========== ========== ========== ========== NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- --------------------------- ---------------------------- Segment Income (Loss) Segment Income Segment Before Segment (Loss) Before Revenue Income Taxes Revenue Income Taxes ---------- ------------ ---------- -------------- (In thousands) Career Agency $ 189,151 $ 32,484 $ 119,567 $ 23,309 Senior Market Brokerage 180,869 11,906 120,705 11,374 Administrative Services 36,352 8,085 30,891 5,564 ---------- ---------- ---------- ---------- Subtotal 406,372 52,475 271,163 40,247 Corporate 135 (8,360) 268 (5,062) Intersegment revenues (27,482) - (22,409) - ---------- ---------- ---------- ---------- Segment operating total (1) 379,025 44,115 249,022 35,185 Adjustments to segment total Net realized gains (1) 1,878 1,878 (6,210) (6,210) ---------- ---------- ---------- ---------- Total $ 380,903 $ 45,993 $ 242,812 $ 28,975 ========== ========== ========== ========== (1) We evaluate the results of operations of our segments based on operating income by segment. Operating revenue and income excludes realized gains and losses. This differs from generally accepted accounting principles, which includes the effect of realized gains and losses in the determination of total revenue and net income. Management believes that realized gains and losses are not indicative of overall operating trends. The schedule above reconciles our segment revenue to total revenue and operating income to net income in accordance with generally accepted accounting principles. Identifiable assets by segment are as follows: SEPTEMBER 30, DECEMBER 31, 2003 2002 ------------- -------------- (In thousands) Career Agency $ 894,475 $ 683,720 Senior Market Brokerage 762,425 707,967 Administrative Services 20,708 19,332 ------------- ------------- Subtotal 1,677,608 1,411,019 Corporate 449,768 375,219 Intersegment assets (1) (419,776) (384,570) ------------- ------------- Total Assets $ 1,707,600 $ 1,401,668 ============= ============= 20 (1) Intersegment assets include the elimination of the parent holding company's investment in its subsidiaries as well as the elimination of other intercompany balances. 15. FOREIGN OPERATIONS A portion of the operations of the Company's Career Agency segment is conducted in Canada through Penncorp Life (Canada). These assets and liabilities are located in Canada where the insurance risks are written. Revenues, excluding capital gains, of the Career Agency segment by geographic area are as follows: THREE MONTHS ENDED SEPTEMBER 30, NINE MONTHS ENDED SEPTEMBER 30, -------------------------------- ------------------------------- 2003 2002 2003 2002 --------- --------- --------- --------- (In thousands, in US$'s) (In thousands, in US$'s) Revenues United States $ 58,056 $ 25,943 $ 142,129 $ 78,099 Canada 15,955 13,836 47,022 41,468 --------- --------- --------- --------- Total $ 74,011 $ 39,779 $ 189,151 $ 119,567 ========= ========= ========= ========= Total assets and liabilities of Penncorp Life (Canada), which are located entirely in Canada, are as follows: SEPTEMBER 30, DECEMBER 31, 2003 2002 ------------- ----------- (In thousands, in US$'s) Assets $ 213,184 $ 175,365 ============= =========== Liabilities $ 154,178 $ 124,843 ============= =========== ITEM 2. - MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS FORWARD LOOKING STATEMENTS Certain statements in this report or incorporated by reference into this report and oral statements made from time to time by our representatives constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are statements not based on historical information. They relate to future operations, strategies, financial results or other developments. In particular, statements using verbs such as "expect," "anticipate," "believe" or similar words generally involve forward-looking statements. Forward-looking statements include statements about development and distribution of our products, investment spreads or yields, the impact of proposed or completed acquisitions, the adequacy of reserves or the earnings or profitability of our activities. Forward-looking statements are based upon estimates and assumptions that are subject to significant business, economic and competitive uncertainties, many of which are beyond our control and are subject to change. These uncertainties can affect actual results and could cause actual results to differ materially from those expressed in any forward-looking statements. Whether or not actual results differ materially from forward-looking statements may depend on numerous foreseeable and unforeseeable risks and uncertainties, some of which relate particularly to our business, such as our ability to set adequate premium rates and maintain adequate reserves, our ability to compete effectively and our ability to grow our business through internal growth as well as through acquisitions. Other risks and uncertainties may be related to the insurance industry generally or the overall economy, such as regulatory developments, industry consolidation and general economic conditions and interest rates. We disclaim any obligation to update forward-looking statements. INTRODUCTION 21 The following discussion and analysis presents a review of Universal American and its subsidiaries as of September 30, 2003 and December 31, 2002 and its results of operations for the three months and nine months ended September 30, 2003 and 2002. This Management's Discussion and Analysis of Financial Condition and Results of Operation should be read in conjunction with the consolidated financial statements as well as the MD&A included in the Company's 2002 Annual Report on Form 10-K. We own ten insurance companies (collectively, the "Insurance Subsidiaries"): American Progressive Life & Health Insurance Company of New York ("American Progressive"), American Pioneer Life Insurance Company ("American Pioneer"), American Exchange Life Insurance Company ("American Exchange"), Constitution Life Insurance Company ("Constitution"), Marquette National Life Insurance Company ("Marquette"), Peninsular Life Insurance Company ("Peninsular"), Pennsylvania Life Insurance Company ("Pennsylvania Life"), Penncorp Life Insurance Company ("Penncorp Life (Canada)"), Pyramid Life Insurance Company ("Pyramid Life") and Union Bankers Insurance Company ("Union Bankers"). Collectively, the insurance company subsidiaries are licensed to sell life and accident and health insurance in all fifty states, the District of Columbia and all the provinces of Canada. In addition to the Insurance Subsidiaries, we own a third party administrator, CHCS Services, Inc., that administers senior market business for more than 40 unaffiliated insurance companies, and also administers such business for our own companies. Pyramid Life was acquired on March 31, 2003 and its operating results prior to the date of acquisition are not included in Universal American's consolidated results of operations. OVERVIEW Our principal business segments are: Career Agency, Senior Market Brokerage and Administrative Services. We also report the corporate activities of our holding company in a separate segment. A description of these segments follows: CAREER AGENCY -- The Career Agency segment is comprised of the operations of Pennsylvania Life, Penncorp Life (Canada), and, beginning March 31, 2003, Pyramid Life. Pennsylvania Life and Pyramid Life operate in the United States, while Penncorp Life (Canada) operates exclusively in Canada. This segment's products include Medicare Supplement/Select, other supplemental senior health insurance, fixed benefit accident and sickness disability insurance, life insurance, and annuities and are distributed by career agents who are under contract with Pennsylvania Life, Pyramid Life or Penncorp Life (Canada). SENIOR MARKET BROKERAGE -- This segment includes the operations of our other insurance subsidiaries, primarily American Pioneer, American Progressive, Constitution and Union Bankers that distribute senior market products through non-exclusive general agency and brokerage distribution systems. The products include Medicare Supplement/Select, other senior supplemental health (long term care), senior life insurance and annuities. ADMINISTRATIVE SERVICES -- CHCS Services, Inc. acts as a third party administrator and service provider for both affiliated and unaffiliated insurance companies, primarily with respect to senior market insurance and non-insurance products. The services provided include policy underwriting and issuance, telephone and face-to-face verification, policyholder services, claims adjudication, case management, care assessment and referral to health care facilities. CORPORATE -- This segment reflects the activities of our holding company, including the payment of interest on our debt, certain senior executive compensation, and the expense of being a public company. Intersegment revenues and expenses are reported on a gross basis in each of the operating segments. These intersegment revenue and expenses affect the amounts reported on the individual financial statement line items, but are eliminated in consolidation and do not change operating income before taxes. The significant items eliminated include intersegment revenue and expense relating to services performed by the Administrative Services segment for the Career Agency and Senior Market Brokerage segments and interest on notes issued by the Corporate segment to the other operating segments. 22 CRITICAL ACCOUNTING POLICIES Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP"). The preparation of our financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the amounts of assets and liabilities and disclosures of assets and liabilities reported by us at the date of the financial statements and the revenues and expenses reported during the reporting period. As additional information becomes available or actual amounts become determinable, the recorded estimates may be revised and reflected in operating results. Actual results could differ from those estimates. Accounts that, in our judgment, are most critical to the preparation of our financial statements include policy related liabilities, deferred policy acquisition costs, valuation of certain investments, intangible assets and deferred taxes. There have been no changes in our critical accounting policies during 2003. Refer to "Critical Accounting Policies" in the Company's 2002 Annual Report on Form 10-K for information on accounting policies that the Company considers critical in preparing its consolidated financial statements. SIGNIFICANT TRANSACTIONS Ameriplus On August 1, 2003, Universal American acquired 100% of the outstanding common stock of Ameriplus Preferred Care, Inc. ("Ameriplus"). Ameriplus is engaged in the business of creating and maintaining a network of hospitals for the purpose of acting as network providers with respect to Medicare Select policies. Ameriplus' network is utilized in connection with Medicare Select policies written by subsidiaries of Universal American and can be offered to non-affiliated parties as well. Ameriplus receives override fees when premiums for these Medicare Select policies are collected. Acquisition of Marketing Organization Effective July 1, 2003, Universal American entered into an agreement with Swiss Re and its newly acquired subsidiary, Guarantee Reserve Life Insurance Company ("Guarantee Reserve"), to acquire Guarantee Reserve's marketing organization including all rights to do business with its field force. Beginning July 1, 2003, the Guarantee Reserve field force continued to write this business in Guarantee Reserve, but with Universal American performing all administration of all new life insurance business and assuming 50% of the risk through a quota share reinsurance arrangement. Beginning approximately January 1, 2004, new business will be written by a Universal American subsidiary, with 50% of the risk reinsured to Swiss Re. In the third quarter of 2003, this marketing organization produced more than 20,000 applications and more than $8.5 million of issued annualized life insurance premium. There can be no assurance that the producers will continue to write this volume of business when the business is written by a Universal American subsidiary. Reinsurance Recapture Effective April 1, 2003, American Pioneer entered into agreements to recapture approximately $48 million of Medicare supplement business that had been reinsured to Transamerica Occidental Life Insurance Company, Reinsurance Division ("TARe") under two quota share contracts. In 1996, American Pioneer entered into two reinsurance treaties with TARe. Pursuant to the first of these contracts American Pioneer ceded to TARe 90% of approximately $50 million of annualized premium then currently in force that it acquired from First National Life Insurance Company in 1996. Under the second contract, as subsequently amended, American Pioneer agreed to cede to TARe 75% of certain new business from October 1996 through December 31, 2000. As of April 1, 2003, approximately $27 remained ceded under the First National treaty and approximately $16 million remained ceded under the new business treaty. 23 As part of an effort to exit certain non-core lines of business In 2002, TARe approached the Company in 2002 to determine our interest in recapturing the two treaties. Under the terms of the recapture agreements, TARe transferred approximately $18 million in cash to American Pioneer to cover the statutory reserves recaptured by American Pioneer. No ceding allowance was paid by American Pioneer in the recapture and American Pioneer currently retains 100% of the risks on the $48 million of Medicare supplement business. There was no gain or loss reported on the recapture of these agreements. Pyramid Life Acquisition On March 31, 2003, Universal American acquired all of the outstanding common stock of Pyramid Life. Pyramid Life specializes in selling health and life insurance products to the senior market, including Medicare Supplement, long term care, life insurance, and annuities. Pyramid Life markets its products in 26 states through a career agency sales force of over 1,100 agents operating out of 32 Senior Solutions Sales Centers. As of the closing, Pyramid Life had approximately $120 million of premium in force. In the Pyramid Life acquisition the Company acquired a block of in-force business, as well as a career sales force that is skilled in selling the same type of senior market insurance products that are currently sold by Universal American. During 2002, Pyramid Life agents produced more than $25 million of annualized new sales. We believe this acquisition will add further scale and efficiencies to our operations in the senior market. Following a transition period that we estimate will take one year, the Pyramid Life business will be administered in our cost-effective and efficient service center. Operating results generated by Pyramid Life prior to the date of acquisition are not included in Universal American's consolidated financial statements. Refer to Consolidated Financial Statements Note 3 - Business Combinations for additional information on the acquisition. Debt Refinancing In connection with the acquisition of Pyramid Life (see Consolidated Financial Statements Note 3 - Business Combination), the Company refinanced its existing credit facility. On March 31, 2003, the Company entered into an $80 million credit facility consisting of a $65 million term loan and a $15 million revolving loan facility. None of the revolving loan facility was drawn as of September 30, 2003 (Refer to Consolidated Financial Statement Note 10 - Debt Refinancing). The Company used the proceeds from the new term loan to repay the balance outstanding on its existing term loan. The early extinguishment of the existing debt resulted in the immediate amortization of the capitalized loan origination fees relating to that debt, resulting in a pre-tax expense of approximately $1.8 million. A portion of the proceeds from Trust preferred issuances in May 2003 and October 2003 were used to reduce the balance of the term loan by a total $21.0 million during 2003. Trust Preferred Issuances During the nine months ended September 30, 2003, the Company issued $40.0 million of fixed and floating rate trust preferred securities through subsidiary trusts. An additional $20.0 million was issued in October 2003, bringing the total to $75.0 million. These securities have terms similar to those issued in December 2002. A portion of the proceeds was used to repay our existing debt and the balance was retained at the parent company for general corporate purposes (for more detailed information, see Consolidated Financial Statements Note 11- Trust Preferred Securities). Acquisition of Block of Business In November 2002 we entered into an agreement with Nationwide Life Insurance Company ("Nationwide") to acquire, through a 100% quota share reinsurance agreement, Nationwide's individual Medicare Supplement policies representing approximately $20.0 million of annualized premium in force. In connection with this transaction, administration of the business was transferred to CHCS Services, Inc. 24 RESULTS OF OPERATIONS - CONSOLIDATED OVERVIEW The following table reflects each of our segments' operating income(1) and contains a reconciliation to reported net income: THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, -------------------------- -------------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- (In thousands) Segment Operating Income (1): Career Agency $ 13,294 $ 8,344 $ 32,484 $ 23,309 Senior Market Brokerage 3,498 4,128 11,906 11,374 Administrative Services 2,888 1,888 8,085 5,564 Corporate & Eliminations (2,565) (1,730) (8,360) (5,062) Realized gains (losses) on investments 582 247 1,878 (6,210) ---------- ---------- ---------- ---------- Income before taxes 17,697 12,877 45,993 28,975 Income taxes (2) 6,281 4,558 16,029 9,840 ---------- ---------- ---------- ---------- Net income $ 11,416 $ 8,319 $ 29,964 $ 19,135 ========== ========== ========== ========== Per share data (diluted): Net income $ 0.21 $ 0.15 $ 0.55 $ 0.35 ========== ========== ========== ========== (1) We evaluate the results of operations of our segments based on operating income by segment. Operating income at the segment level excludes realized gains and losses. This differs from generally accepted accounting principles, which includes the effect of realized gains and losses in the determination of net income. Management believes that realized gains and losses are not indicative of overall operating trends at the segment level. The schedule above reconciles our segment operating income to net income in accordance with generally accepted accounting principle. (2) The effective tax rates were 35.5% and 35.4% for the quarters ended September 30, 2003 and 2002, respectively and 34.9% and 34.0% for the nine months ended September 30, 2003 and 2002, respectively. Three months ended September 30, 2003 and 2002 Net income for the third quarter of 2003 increased by $3.1 million to $11.4 million compared to the third quarter of 2002. Results for the third quarter of 2003 included realized investment gains of $0.6 million, or $0.4 million after tax, compared with realized investment gains of $0.3 million, or $0.2 million after tax, in the third quarter of 2002. Operating results for the Career Agency segment improved by $5.0 million, or 59%, to $13.3 million in the third quarter of 2003 compared to the third quarter of 2002, primarily as a result of the acquisition of Pyramid, as well as improvement in the loss ratios in our fixed benefit disability business. Operating results for the Senior Market Brokerage segment decreased by $0.6 million, or 15%, to $3.5 million compared to the third quarter of 2002, primarily as a result of an increase in the loss ratios on our discontinued block of Florida home health care business in the third quarter of 2003. Operating income for the Administrative Services segment improved by $1.0 million, or 53%, compared to the third quarter of 2002. This improvement is primarily a result of growth in premiums managed and the scheduled reduction in the amortization of the present value of future profits ("PVFP"). Earnings before interest, taxes, depreciation and amortization ("EBITDA") for this segment increased $0.8 million, or 32%, compared to the third quarter of 2002. 25 The operating loss from the Corporate segment increased by $0.8 million, or 48%, compared to the third quarter of 2002, due primarily to the increase in financing costs as well as additional expenses as a result of an increase in acquisition related activities. In connection with the acquisition of Pyramid, we refinanced our debt and we issued trust preferred securities. Our combined outstanding debt was $101 million at September 30, 2003 compared to $54 million at September 30, 2002. See Liquidity section for additional details. Nine months ended September 30, 2003 and 2002 Net income for the first nine months of 2003 increased by $10.9 million to $30.0 million compared to the first nine months of 2002. During the nine months ended September 30, 2003, we recognized realized gains, net of tax of $1.2 million compared to realized losses, net of tax of $4.0 million in the same period of 2002. The difference in realized gains, net of tax, represents $5.3 million of the $10.9 million increase in net income. The losses in 2002 were primarily a result of the recognition of an impairment of our WorldCom holdings. In connection with the acquisition of Pyramid Life on March 31, 2003, we refinanced our credit facility. As a result of the repayment of our existing debt, we were required to write off the unamortized portion of the fees we incurred for that debt. This resulted in a pre-tax, non-cash charge of $1.8 million (the "financing charge"), which is included in the operating loss of the Corporate segment. Operating results for the Career Agency segment improved by $9.2 million, or 39%, to $32.5 million in the first nine months of 2003 compared to the first nine months of 2002, primarily as a result of the acquisition of Pyramid, as well as improvements in the loss ratios for our fixed benefit disability business, as well as the strengthening of the Canadian dollar. The Senior Market Brokerage segment improved its operating results by $0.5 million, or 5%, to $11.9 million compared to the first nine months of 2002. This improvement is the result of the increase in our net retained business and improvement in our Medicare Supplement/Select loss ratios. However, this was partially offset by an increase in claims relating to the discontinued block of Florida home health care business. Operating income for the Administrative Services segment improved by $2.5 million, or 45%, compared to the first nine months of 2002. This improvement is primarily a result of growth in premiums managed, the increase in fees for underwriting of long term care policies for third party clients and the scheduled reduction in the amortization of the PVFP. EBITDA for this segment increased $1.9 million, or 25%, compared to the first nine months of 2002. The operating loss from the Corporate segment increased by $3.3 million, or 65%, compared to the first nine months of 2002, due primarily to the financing charge, as noted above, as well as an overall increase in financing costs, due to additional debt outstanding. 26 SEGMENT RESULTS - CAREER AGENCY THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ---------------------------- ---------------------------- 2003 2002 2003 2002 ----------- ----------- ----------- ----------- (In thousands) Net premiums and policyholder fees: Life and annuity $ 8,064 $ 3,435 $ 20,187 $ 10,769 Accident & health 56,509 27,621 141,208 83,339 ----------- ----------- ----------- ----------- Net premiums 64,573 31,056 161,395 94,108 Net investment income 9,304 8,631 27,420 25,118 Other income 134 92 336 341 ----------- ----------- ----------- ----------- Total revenue 74,011 39,779 189,151 119,567 ----------- ----------- ----------- ----------- Policyholder benefits 39,908 18,482 103,317 58,576 Interest credited to policyholders 1,638 713 4,019 2,020 Change in deferred acquisition costs (6,287) (3,804) (17,021) (10,812) Amortization of present value of future profits 878 - 1,726 - Commissions and general expenses, net of allowances 24,580 16,044 64,626 46,474 ----------- ----------- ----------- ----------- Total benefits, claims and other deductions 60,717 31,435 156,667 96,258 ----------- ----------- ----------- ----------- Segment operating income $ 13,294 $ 8,344 $ 32,484 $ 23,309 =========== =========== =========== =========== The operations of Penncorp Life (Canada), which are included in the Career Agency segment results, are transacted using the Canadian dollar as the functional currency. The Canadian dollar has strengthened relative to the U.S. dollar. The average conversion rate increased 10%, to 70%, for the nine months ended September 30, 2003, from 64% for the same period of 2002. This strengthening added approximately $0.5 million and $1.0 million to the pre-tax results for the three and nine months ended September 30, 2003, respectively, as compared to the same periods of the prior year. See Item 3 - Quantitative and Qualitative Disclosures about Market Risk for additional information. Three months ended September 30, 2003 and 2002 Pre-tax operating results for the Career Agency segment improved by $5.0 million, or 59%, to $13.3 million in the third quarter of 2003 compared to the third quarter of 2002, primarily as a result of the acquisition of Pyramid Life and improvements in the loss ratios for our fixed benefit disability business. REVENUES. Net premiums for the quarter increased by $33.5 million, or 108%, to $64.6 million for the segment compared to the third quarter of 2002. Pyramid Life added $31.6 million during the current quarter. Canadian premiums accounted for approximately 21% of the net premiums of this segment for the third quarter of 2003 and 38% of the net premiums for the third quarter of 2002. Net Canadian premiums increased approximately $1.7 million, however, the percentage of Canadian premiums dropped as a result of the premiums added from the Pyramid Life business. The Career agents also sold $14.3 million of fixed annuities during the third quarter of 2003, compared to $8.8 million in 2002. Annuity deposits are not considered premiums for reporting in accordance with generally accepted accounting principles. Net investment income increased by approximately $0.7 million, or 8%, compared to the third quarter of 2002. The increase is due to an increase in the segment's invested assets from the acquisition of Pyramid Life, as well as the increase in the sale of annuities, offset by a decrease in invested assets to fund a portion of the acquisition of Pyramid Life and by a decrease in overall investment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, increased by $21.4 million compared to the third quarter of 2002. Pyramid Life added $22.6 million during the current quarter. The remaining net decrease relates to a decrease in the loss ratios for the U.S. fixed benefit disability business. Interest credited increased by $0.9 million, due to the increase in annuity balances as a result of the continued strong sales. 27 The increase in deferred acquisition costs was approximately $2.5 million more in the third quarter of 2003, compared to the increase in the third quarter of 2002. This is directly related to the increase in the new business added by Pyramid Life, as well as continued strong sales of annuities generated by the segment during 2003. The amortization expense relates to the intangibles acquired in the Pyramid Life transaction. Commissions and general expenses increased by approximately $8.5 million, or 53%, in the third quarter of 2003 compared to 2002. The increase relates primarily the Pyramid Life business. Nine months ended September 30, 2003 and 2002 Pre-tax operating results for the Career Agency segment improved by $9.2 million, or 39%, to $32.5 million in the first nine months of 2003 compared to the first nine months of 2002, primarily as a result of the acquisition of Pyramid Life and improvements in the loss ratios for our fixed benefit disability business, as well as the strengthening of the Canadian dollar. REVENUES. Net premiums for the period increased by approximately $67.3 million, or 72%, for the segment compared to the first nine months of 2002, primarily as a result of the $63.3 million in premiums from the Pyramid Life business. Canadian premiums accounted for approximately 25% of the net premiums of this segment for the first nine months of 2003 and 38% of the net premiums for the first nine months of 2002. Net Canadian premiums increased approximately $4.4 million, however, the percentage of Canadian premiums dropped as a result of the premiums added from the Pyramid Life business. The Career agents also sold $46.6 million of fixed annuities during the first nine months of 2003, compared to $18.8 million in 2002. Annuity deposits are not considered premiums for reporting in accordance with generally accepted accounting principles. Net investment income increased by approximately $2.3 million, or 9%, compared to the first nine months of 2002. The increase is due to an increase in the segment's invested assets from the acquisition of Pyramid Life, as well as the increase in the sale of annuities, offset by a decrease in invested assets to fund a portion of the acquisition of Pyramid Life and by a decrease in overall investment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, increased by $44.7 million, or 76% compared to the first nine months of 2002. The increase relates primarily to the Pyramid Life business added in 2003. That increase is offset in part by improvement in the loss ratios of our fixed benefit disability business. Interest credited increased by $2.0 million, due to the increase in annuity balances as a result of the continued strong sales. The increase in deferred acquisition costs was approximately $6.2 million more in the first nine months of 2003, compared to the increase in the first nine months of 2002. This is directly related to the increase in the new business added by Pyramid Life, as well as continued strong sales of annuities generated by the segment during 2003. Commissions and general expenses increased by approximately $18.2 million, or 39%, in the first nine months of 2003 compared to 2002. The increase relates primarily to the Pyramid Life business, as well as the increase in new business. 28 SEGMENT RESULTS - SENIOR MARKET BROKERAGE THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ---------------------------- --------------------------- 2003 2002 2003 2002 ----------- ----------- ----------- ----------- (In thousands) Net premiums and policyholder fees: Life and annuity $ 4,967 $ 4,176 $ 14,216 $ 13,714 Accident & health 54,101 30,538 148,826 88,511 ----------- ----------- ----------- ----------- Net premiums 59,068 34,714 163,042 102,225 Net investment income 5,763 6,102 17,536 18,209 Other income 126 46 291 271 ----------- ----------- ----------- ----------- Total revenue 64,957 40,862 180,869 120,705 ----------- ----------- ----------- ----------- Policyholder benefits 44,709 25,297 123,772 77,020 Interest credited to policyholders 2,384 2,202 6,362 6,108 Change in deferred acquisition costs (8,810) (3,231) (17,384) (9,079) Amortization of present value of future profits 78 25 249 100 Commissions and general expenses, net of allowances 23,098 12,441 55,964 35,182 ----------- ----------- ----------- ----------- Total benefits, claims and other deductions 61,459 36,734 168,963 109,331 ----------- ----------- ----------- ----------- Segment operating income $ 3,498 $ 4,128 $ 11,906 $ 11,374 =========== =========== =========== =========== The table below details the gross premiums and policyholder fees before reinsurance for the major product lines in the Senior Market Brokerage segment and the corresponding average amount of premium retained. We reinsure a substantial portion of all of our Senior Market Brokerage products to unaffiliated third party reinsurers under various quota share agreements. Medicare Supplement/Select written premium is reinsured under quota share reinsurance agreements ranging between 25% and 75% based upon the geographic distribution. We have also acquired various blocks of Medicare supplement premium, which we reinsure under quota share reinsurance agreements ranging from 0% to 100%. Under our reinsurance agreements, we reinsure the claims incurred and commissions on a pro rata basis and receive additional expense allowances for policy issue, administration and premium taxes. In 2002 and 2003, we increased our retention on Medicare Supplement/Select new business, causing the percentage of net retained premium to increase as seen below. Additionally, the recapture of the TARe treaties, effective April 1, 2003, and the acquisition of the Nationwide block of Medicare Supplement business in November 2002, increased the net retained premium. THREE MONTHS ENDED SEPTEMBER 30, -------------------------------------------------- 2003 2002 GROSS NET GROSS NET PREMIUMS RETAINED PREMIUMS RETAINED ----------- -------- ----------- -------- (In thousands) Medicare supplement acquired $ 44,133 44% $ 36,469 12% Medicare supplement/select written 62,790 48% 61,058 35% Other senior supplemental health 6,061 61% 6,155 60% Other health 3,747 31% 4,122 28% Senior life insurance 3,484 67% 2,094 56% Other life 3,317 79% 3,840 80% ----------- ----------- Total gross premiums $ 123,532 48% $ 113,738 31% =========== =========== 29 NINE MONTHS ENDED SEPTEMBER 30, -------------------------------------------------- 2003 2002 GROSS NET GROSS NET PREMIUMS RETAINED PREMIUMS RETAINED ----------- -------- ----------- -------- (In thousands) Medicare supplement acquired $ 131,804 36% $ 111,779 8% Medicare supplement/select written 191,166 45% 178,958 36% Other senior supplemental health 19,323 60% 18,571 60% Other health 11,099 33% 13,348 34% Senior life insurance 9,554 66% 7,646 67% Other life 10,180 78% 11,155 77% ----------- ----------- Total gross premiums $ 373,126 44% $ 341,457 30% =========== =========== Three months ended September 30, 2003 and 2002 Operating results for the Senior Market Brokerage segment decreased by $0.6 million, or 15%, to $3.5 million compared to the third quarter of 2002. REVENUES. Gross premium written for the Senior Market portfolio products have increased $9.8 million, or 9%, over the third quarter of 2002. The increase in gross premium includes $7.7 million, or 21%, increase in Medicare supplement acquired due primarily to the premiums from the Nationwide block of business acquired in November 2002, a $1.7 million, or 9%, increase in Medicare supplement/select written, as a result of continued new sales, rate increases and better than assumed persistency and a $1.4 million, or 66%, increase in Senior life due to organic growth, as well as the addition of the premium written by the recently acquired Guarantee Reserve agents. These increases are offset by a decrease of $0.4 million in other health premium, primarily as a result of anticipated lapsation. Net premiums for the third quarter of 2003 increased by approximately $24.4 million, or 70%, to $59.1 million compared to 2002. Net premiums grew faster than gross premiums primarily as a result of the recapture of the TARe treaties, the acquisition of the Nationwide business, and our decision to reinsure less premium and retain more risk on our new business. This is reflected in the increase in the percentage of the net amount of premium retained from 31% in 2002 to 48% in 2003. Net investment income decreased by $0.3 million compared to the third quarter of 2002. Although there was an increase in the segment's invested assets, net investment income decreased due to an overall decline in reinvestment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, increased by approximately $19.4 million, or 77%, to $44.7 million compared to the third quarter of 2002. The increase is due to the increase in our net retained business as a result of the recapture of the TARe treaties, our acquisition of the Nationwide block of business and the increase in our net retained premium, as well as an increase in the overall loss ratios for the segment. Loss ratios on our Medicare Supplement/Select business increased from 65.8% in the third quarter of 2002 to 67.1% in the third quarter of 2003. In addition, an increase in the loss ratios on our discontinued block of Florida home healthcare business increased benefits by approximately $0.6 million in the third quarter of 2003, compared to 2002. Interest credited increased by $0.2 million due to the increase in annuity balances as a result of stronger annuity sales. 30 The increase in deferred acquisition costs in the third quarter of 2003 was approximately $5.6 million more than in the third quarter of 2002. The increase was driven by the increase in new life and annuity business written, as well as our higher retention on new business. Acquisition costs for life business are incurred on annualized premium written, including the $4.3 million of annualized premium written by the Guarantee Reserve agents. Acquisition costs for annuities are based on the amount deposited, which is not considered premiums for reporting in accordance with generally accepted accounting principles. Approximately $27.6 million in annuity deposits were received during the third quarter of 2003 compared to $6.0 million during the same period of 2002. Commissions and other operating expenses increased by approximately $10.7 million, or 86%, in the third quarter of 2003 compared to 2002. The following table details the components of commission and other operating expenses: THREE MONTHS ENDED SEPTEMBER 30, 2003 2002 - -------------------------------- ----------- --------- (In thousands) Commissions $ 21,149 $ 19,574 Other operating costs 17,007 14,996 Reinsurance allowances (15,058) (22,129) ----------- --------- Commissions and general expenses, net of allowances $ 23,098 $ 12,441 =========== ========= The ratio of commissions to gross premiums decreased to 17.1% during the third quarter of 2003, from 17.2% in 2002, as a result of the growth in the in force renewal premium from better persistency and rate increases. Other operating costs as a percentage of gross premiums increased to 13.8% during the third quarter of 2003 compared to 13.2% in 2002. Commission and expense allowances received from reinsurers as a percentage of the premiums ceded decreased to 23.4% during the third quarter of 2003 compared to 28.0% in 2002, primarily due to the reduction in new business ceded, the recapture of the TARe treaties, and the affects of normal lower commission allowances on a growing base of renewal ceded business. Nine months ended September 30, 2003 and 2002 The Senior Market Brokerage segment improved its operating results by $0.5 million, or 5%, to $11.9 million compared to the first nine months of 2002. REVENUES. Gross premium written increased $31.7 million, or 9%, to $373.1 million over the first nine months of 2002. The increase in gross premium written over the first nine months of 2002 was primarily due to an increase in Medicare Supplement acquired premiums of $20.0 million, or 18%, due as a result of the premiums assumed from the Nationwide block of business, beginning in November 2002, and a $12.2 million, or 7%, increase in Medicare Supplement/Select written as a result of continued new sales, rate increases and better than assumed persistency. The increase was partially offset by excess lapsation of a block of Connecticut Medicare Supplement business during the first quarter of 2003. We also experienced a 4%, or $0.8 million, increase in other senior supplemental health premium and a 25%, or $1.9 million, increase in senior life insurance premium due to organic growth, as well as the addition of the premium written by the recently acquired Guarantee Reserve agents. These increases are offset by a decrease of $2.2 million in other health premium, primarily as a result of anticipated lapsation. Net premiums for the first nine months of 2003 increased by approximately $60.8 million, or 60%, compared to 2002. Net premiums grew faster than gross premiums primarily as a result of the recapture of the TARe treaties, the acquisition of the Nationwide business, and our decision to reinsure less premium and retain more risk on our new business. This is reflected in the increase in the percentage of the net amount of premium retained from 30% in 2002 to 44% in 2003. Net investment income decreased by $0.7 million compared to the first nine months of 2002. Although there was an increase in the segment's invested assets, net investment income decreased due 31 to an overall decline in reinvestment yields. BENEFITS, CLAIMS AND OTHER DEDUCTIONS. Policyholder benefits, including the change in reserves, increased by approximately $46.8 million, or 61%, compared to the first nine months of 2002. The increase is due primarily to the increase in our net retained business as a result of the recapture of the TARe treaties, our acquisition of the Nationwide block of business and the increase in our net retained new business premium. Additionally, we experienced an increase in losses on the discontinued block of Florida home healthcare business over the first nine months of 2002, as well as favorable experience and reserve development on certain runoff blocks of business in the first quarter of 2002 that did not repeat in 2003. However, during the first nine months of 2003, loss ratios on our Medicare Supplement/Select business improved to 69.7% from 70.8% for the first nine months of 2002. Interest credited to policyholders increased by $0.3 million, or 4%, compared to the first nine months of 2002 due to the increase in annuity balances as a result of strong sales of annuities. The increase in deferred acquisition costs was approximately $8.3 million more in the first nine months of 2003, compared to the increase in the first nine months of 2002. The increase was driven by the increase in new life and annuity business written, as well as our higher retention on new business. Acquisition costs for life business are incurred on annualized premium written, including the $4.3 million of annualized premium written by the Guarantee Reserve agents. Acquisition costs for annuities are based on the amount deposited, which is not considered premiums for reporting in accordance with generally accepted accounting principles. Approximately $51.2 million in annuity deposits were received during the first nine months of 2003 compared to $9.9 million during the same period of 2002. The increase was offset, in part, by the accelerated amortization of the deferred costs relating to the excess lapsation on the block of Connecticut Medicare supplement policies during the first quarter of 2003. Commissions and other operating expenses increased by approximately $20.8 million, or 59%, in the first nine months of 2003 compared to 2002. The following table details the components of commission and other operating expenses: NINE MONTHS ENDED SEPTEMBER 30, 2003 2002 - ------------------------------- ---------- ---------- (In thousands) Commissions $ 62,695 $ 60,154 Other operating costs 47,306 45,207 Reinsurance allowances (54,037) (70,179) ---------- ---------- Commissions and general expenses, net of allowances $ 55,964 $ 35,182 ========== ========== The ratio of commissions to gross premiums decreased to 16.8% during the first nine months of 2003, from 17.6% in 2002, as a result of the growth in the in force renewal premium from better persistency and rate increases. Other operating costs as a percentage of gross premiums decreased to 12.7% during the first nine months of 2003 compared to 13.2% in 2002. Commission and expense allowances received from reinsurers as a percentage of the premiums ceded also decreased to 25.7% during the first nine months of 2003 compared to 29.3% in 2002, primarily due to the reduction in new business ceded, the recapture of the TARe treaties, and the affects of normal lower commission allowances on a growing base of renewal ceded business. 32 SEGMENT RESULTS - ADMINISTRATIVE SERVICES The following table details the service fee revenue earned by our Administrative Services segment: THREE MONTHS NINE MONTHS ENDED SEPTEMBER 30, ENDED SEPTEMBER 30, --------------------- --------------------- 2003 2002 2003 2002 --------- --------- --------- --------- (In thousands) Affiliated Fee Revenue Medicare supplement $ 5,365 $ 5,017 $ 17,002 $ 13,436 Long term care 562 642 1,881 1,906 Life Insurance 1,173 89 1,626 261 Other 402 429 1,300 779 --------- --------- --------- --------- Total Affiliated Revenue 7,502 6,177 21,809 16,382 --------- --------- --------- --------- Unaffiliated Fee Revenue Medicare supplement 2,478 2,292 6,884 6,866 Long term care 1,405 1,997 5,771 5,194 Non-insurance products 426 287 1,153 948 Other 233 316 704 1,153 --------- --------- --------- --------- Total Unaffiliated Revenue 4,542 4,892 14,512 14,161 --------- --------- --------- --------- Service fee and other income 12,044 11,069 36,321 30,543 Net investment income - 110 31 348 --------- --------- --------- --------- Total revenue 12,044 11,179 36,352 30,891 --------- --------- --------- --------- Amortization of present value of future profits 96 379 271 1,136 General expenses 9,060 8,912 27,996 24,191 --------- --------- --------- --------- Total expenses 9,156 9,291 28,267 25,327 --------- --------- --------- --------- Segment operating income 2,888 1,888 8,085 5,564 Depreciation, amortization and interest 541 716 1,499 2,103 --------- --------- --------- --------- Earnings before interest, taxes, depreciation and amortization (1) $ 3,429 $ 2,604 $ 9,584 $ 7,667 ========= ========= ========= ========= (1) In addition to segment operating income, we also evaluate the results of our Administrative Services segment based on earnings before interest, taxes, depreciation and amortization ("EBITDA"), which is not in accordance with generally accepted accounting principles. Three months ended September 30, 2003 and 2002 Operating income for the Administrative Services segment improved by $1.0 million, or 53%, compared to the third quarter of 2002. This improvement is primarily a result of growth in premiums managed and the scheduled reduction in the amortization of the present value of future profits ("PVFP"). Earnings before interest, taxes, depreciation and amortization ("EBITDA") for this segment increased $0.8 million, or 32%, compared to the third quarter of 2002. Administrative Service fee revenue increased by $1.0 million, or 9%, as compared to the third quarter of 2002. Fees from the administration of the life insurance products sold by the recently acquired Guarantee Reserve field force added $0.9 million during the quarter. Increases in fees from the administration of Medicare Supplement/Select policies for both affiliated and non-affiliated business were offset by a decrease in fees for the administration of non-affiliated long term care business. The increase in Medicare Supplement/Select fees is the result of the increase in Medicare Supplement/Select business managed. The decrease in long term care fees relates to the reduction in fees from the underwriting work we performed for the consortium that is offering long term care to employees of the federal government and their families. Fees for this work related to the underwriting for the initial enrollment of the 33 employees. The enrollment period began in the third quarter of 2002 and ended in the second quarter of 2003. General expenses for the segment increased by $0.1 million, or 2%, due primarily to the increase in business administered. The amortization of PVFP relates primarily to the acquisition of CHCS Services, Inc. (formerly "American Insurance Administration Group, Inc"). The PVFP was established when CHCS Services, Inc. was acquired in January 2000 and is being amortized in proportion to the expected profits from the contracts in force on the date of acquisition. During the third quarter of 2003, the scheduled amortization of PVFP was approximately $0.3 million lower than the third quarter of 2002. Nine months ended September 30, 2003 and 2002 Operating income for the Administrative Services segment improved by $2.5 million, or 45%, compared to the first nine months of 2002. This improvement is primarily a result of the growth in premiums managed and the scheduled reduction in the amortization of the PVFP. EBITDA for this segment increased $1.9 million, or 25%, compared to the first nine months of 2002. Administrative Service fee revenue increased by $5.8 million, or 19%, compared to the first nine months of 2002. Affiliated service fee revenue increased by $5.4 million compared to the first nine months of 2002 as a result of the increase in Medicare Supplement/Select business in force at our insurance subsidiaries, as well as the fees from the administration of the life insurance products sold by the recently acquired Guarantee Reserve field force. Unaffiliated service fee revenue increased by approximately $0.4 million primarily due to the fees from the underwriting work we performed for the consortium that is offering long term care to employees of the federal government and their families that was earned primarily during the first quarter of 2003. General expenses for the segment increased by $3.8 million, or 16%, due primarily to the increase in business and the cost to bring new clients on line. During the first nine months of 2003, the scheduled amortization of PVFP was approximately $0.9 million lower than the comparable period of 2002. SEGMENT RESULTS - CORPORATE The following table presents the primary components comprising the segment's operating loss: THREE MONTHS ENDED NINE MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, ------------------- ------------------- 2003 2002 2003 2002 -------- -------- -------- -------- (In thousands) Interest cost on outstanding debt $ 1,327 $ 746 $ 3,400 $ 2,334 Amortization of capitalized loan origination fees 124 131 367 396 Stock-based compensation expense 94 160 276 480 Other parent company expenses, net 1,020 693 2,551 1,852 -------- -------- -------- -------- Segment operating loss $ 2,565 $ 1,730 $ 6,594 $ 5,062 ======== ======== ======== ======== Three months ended September 30, 2003 and 2002 The operating loss from the Corporate segment increased by $0.8 million, or 48%, compared to the third quarter of 2002, due primarily to the increase in financing costs. In connection with the acquisition of Pyramid Life, we refinanced our debt and we issued trust preferred securities. Our combined outstanding debt was $101 million at September 30, 2003 compared to $54 million at September 30, 2002. See Liquidity section for additional details. Other parent company expenses increased as a result of additional expenses from an increase in acquisition related activities. 34 Nine months ended September 30, 2003 and 2002 The operating loss from the Corporate segment increased by $1.5 million, or 30%, compared to the first nine months of 2002, due to the increase in financing costs and other parent company expenses as noted above. LIQUIDITY AND CAPITAL RESOURCES Our capital is used primarily to support the retained risks and growth of our insurance company subsidiaries and to support our parent company as an insurance holding company. In addition, we use capital to fund our growth through acquisitions of other companies, blocks of insurance or administrative service business. We require cash at our parent company to meet our obligations under our credit facility and our outstanding debentures held by our subsidiary Pennsylvania Life. In January 2002, our parent company issued a debenture to Pennsylvania Life in conjunction with the transfer of the business of Pennsylvania Life's Canadian Branch to Penncorp Life (Canada). We anticipate funding the repayment of the debenture from dividends of Penncorp Life (Canada). We also require cash to pay the operating expenses necessary to function as a holding company (applicable insurance department regulations require us to bear our own expenses), and to meet the costs of being a public company. We believe that our current cash position, the availability of our new $15.0 million revolving credit facility, the expected cash flows of our administrative service company and the surplus note interest payments from American Exchange (as explained below) can support our parent company obligations for the foreseeable future. However, there can be no assurance as to our actual future cash flows or to the continued availability of dividends from our insurance company subsidiaries. Contractual Obligations and Commercial Commitments Prior Credit Facility As of January 1, 2003, the outstanding balance of the Company's existing loan was $50.8 million. In January 2003, the Company made a scheduled principal payment of $2.8 million, and in March, 2003 made a principal payment of $5.0 million from a portion of the proceeds from the issuance of Trust Preferred securities (see Note 11 - Trust Preferred Securities). These payments reduced the outstanding balance to $42.9 million, which was repaid from the proceeds of the new loan obtained in connection with the acquisition of Pyramid Life. The early extinguishment of the existing debt resulted in the immediate amortization of the capitalized loan origination fees relating to that debt, causing a pre-tax expense of approximately $1.8 million. New Credit Facility In connection with the acquisition of Pyramid Life (see Note 3 - Business Combination), the Company obtained a new credit facility on March 31, 2003 to repay the existing loan and provide funds for the acquisition of Pyramid Life. This $80 million credit facility consists of a $65 million term loan which was drawn to fund the acquisition and a $15 million revolving loan facility none of which has been drawn as of September 30, 2003. The facility calls for interest at the London Interbank Offering Rate for one, two or three months ("LIBOR"), at the option of the Company, plus 300 basis points (currently 4.1%). Due to the variable interest rate for this loan, the Company would be subject to higher interest costs if short-term interest rates rise. Principal repayments are scheduled over a five-year period with a final maturity date of March 31, 2008. The Company incurred loan origination fees of approximately $2.1 million, which were capitalized and are being amortized on a straight-line basis over the life of the loan. The Company pays an annual commitment fee of 50 basis points on the unutilized facility. The obligations of the Company under the new credit facility are secured by 100% of the common stock of the Company's U.S. insurance subsidiaries and 65% of the Company's Canadian subsidiary. In addition, the obligations are 35 guaranteed by CHCS Services Inc. and other direct and indirect subsidiaries of the Company (collectively the "Guarantors") and secured by all of the assets of each of the Guarantors. In accordance with the Credit Agreement, 50% of the net proceeds from the $30 million Trust Preferred securities issued in May 2003 (see Note 11 - Trust Preferred Securities) were used to pay down the new term loan. Future scheduled principal payments were reduced as a result of this repayment, primarily in 2006 and 2007. In 2003, the Company has made regularly scheduled principal payments of $4.1 million. During the nine months ended September 30, 2003, the Company paid $1.2 million in interest and fees in connection with the new credit facility and $1.1 million in connection with the prior credit facility. During the nine months ended September 30, 2002, the Company paid $1.7 million in interest and fees in connection with the prior credit facility. On October 30, 2003, $6.0 million of the proceeds from an additional $20 million Trust Preferred offering was used to further reduce the outstanding balance of the new term loan to $39.9 million. A waiver was requested and received to limit the required repayment from the proceeds of the Trust Preferred offering to $6.0 million. The following table shows the schedule of principal payments (in thousands) remaining on the Company's new term loan, as of October 30, 2003, (reflecting the $6.0 million repayment) with the final payment in March 2008: 2003 - Remainder of year $ 1,766 2004 7,488 2005 8,623 2006 8,922 2007 9,607 2008 3,532 --------- Total $ 39,938 ========= Trust Preferred Securities Separate subsidiary trusts of the Company (the "Trusts") have issued a combined $55.0 million in thirty year trust preferred securities (the "Capital Securities") as of September 30, 2003, as detailed in the following table: Maturity Amount Spread Rate as of Date Issued Term Over LIBOR September 30, 2003 - -------------- -------- -------------- ---------- ------------------ (In thousands) December, 2032 $ 15,000 Fixed/Floating (2) 6.7% March, 2033 10,000 Floating 400 5.3% May, 2033 15,000 Floating 420 5.5% May, 2033 15,000 Fixed/Floating (1) 7.4% -------- $ 55,000 ======== (1) The rate on this issue is fixed at 7.4% for the first five years, after which it is converted to a floating rate equal to LIBOR plus 410 bps. (2) Effective September, 2003, Universal American entered into a swap agreement whereby we will pay a fixed rate of 6.7% in exchange for a floating rate of LIBOR plus 400 bps. The swap contract ends in December 2007. The Trusts have the right to call the Capital Securities at par after five years from the date of issuance. The proceeds from the sale of the Capital Securities, together with proceeds from the sale by the Trusts of their common securities to the Company, were invested in thirty year floating rate junior subordinated deferrable interest debentures of the Company (the "Junior Subordinated Debt"). A portion of the proceeds were used to pay down existing debt in connection with the acquisition of Pyramid Life (see Note 3 - Business Combination), with the balance to be held for general corporate purposes. 36 The Capital Securities represent an undivided beneficial interest in the Trusts' assets, which consist solely of the Junior Subordinated Debt. Holders of Capital Securities have no voting rights. The Company owns all of the common securities of the Trusts. Holders of both the Capital Securities and the Junior Subordinated Debt are entitled to receive cumulative cash distributions accruing from the date of issuance, and payable quarterly in arrears at a floating rate equal to the three-month LIBOR plus a spread. The floating rate resets quarterly and is limited to a maximum of 12.5% during the first sixty months. Due to the variable interest rate for this security the Company would be subject to higher interest costs if short-term interest rates rise. The Capital Securities are subject to mandatory redemption upon repayment of the Junior Subordinated Debt at maturity or upon earlier redemption. The Junior Subordinated Debt is unsecured and ranks junior and subordinate in right of payment to all present and future senior debt of the Company and is effectively subordinated to all existing and future obligations of the Company's subsidiaries. The Company has the right to redeem the Junior Subordinated Debt after five years from the date of issuance. The Company has the right at any time, and from time to time, to defer payments of interest on the Junior Subordinated Debt for a period not exceeding 20 consecutive quarters up to the debentures' maturity date. During any such period, interest will continue to accrue and the Company may not declare or pay any cash dividends or distributions on, or purchase, the Company's capital stock nor make any principal, interest or premium payments on or repurchase any debt securities that rank equally with or junior to the Junior Subordinated Debt. The Company will have the right at any time to dissolve the Trusts and cause the Junior Subordinated Debt to be distributed to the holders of the Capital Securities. The Company has guaranteed, on a subordinated basis, all of the Trusts' obligations under the Capital Securities including payment of the redemption price and any accumulated and unpaid distributions to the extent of available funds and upon dissolution, winding up or liquidation but only to the extent the Trusts have funds available to make such payments. The Capital Securities have not been and will not be registered under the Securities Act of 1933, as amended (the "Securities Act"), and will only be offered and sold under an applicable exemption from registration requirements under the Securities Act. During the nine months ended September 30, 2003, the Company paid $1.3 million in interest in connection with the trust preferred securities. In October, 2003, an additional $20.0 million of floating rate trust preferred securities were issued at terms similar to the above, increasing our total outstanding trust preferred to $75.0 million as of November 1, 2003. Affiliated Obligations of the Parent Company In connection with an agreement entered into in 1996 under which American Pioneer became a direct subsidiary of our holding company rather than an indirect subsidiary owned through American Progressive, our holding company issued $7.9 million in debentures to American Progressive. The balance of $2.0 million was redeemed in May 2003. Our holding company paid interest on the outstanding debentures quarterly at a rate of 8.5%. During the nine months ended September 30, 2003, our parent holding company paid $0.1 million in interest on these debentures to American Progressive. The interest on these debentures is eliminated in consolidation. In January 2002, our parent company issued a debenture to Pennsylvania Life in connection with the transfer of the business of Pennsylvania Life's Canadian Branch to Penncorp Life (Canada). Our parent company paid $5.4 million in principal during 2003, reducing the outstanding balance to $8.7 million as of September 30, 2003. Principal and interest payments are made quarterly. The debenture is scheduled to be repaid in full by the third quarter of 2005. During 2003, our parent holding company paid $0.8 million in interest on these debentures. The interest on these debentures is eliminated in consolidation. Dividends from Penncorp Life (Canada) funded the interest and principal paid on the debenture to date and it is anticipated that they will fund all future payments made on this debenture. 37 Lease Obligations We are obligated under certain lease arrangements for our executive and administrative offices in New York, Florida, Texas, and Ontario, Canada. Annual minimum rental commitments, subject to escalation, under non-cancelable operating leases (in thousands) are as follows: 2003 - Remainder of year $ 501 2004 1,807 2005 1,279 2006 1,145 2007 and thereafter 3,764 -------- Totals $ 8,496 ======== In addition to the above, Pennsylvania Life is the named lessee on approximately 40 properties occupied by Career Agents for uses as field offices. The Career Agents reimburse Pennsylvania Life the actual rent for these field offices. The total annual rent obligation for these field offices is approximately $633,000. Administrative Service Company Liquidity for our administrative service company is measured by its ability to pay operating expenses. The primary source of liquidity is fees collected from clients. We believe that the sources of cash for our administrative service company exceed scheduled uses of cash and results in amounts available to dividend to our parent holding company. We measure the ability of the administrative service company to pay dividends based on its earnings before interest, taxes, depreciation and amortization ("EBITDA"). EBITDA for our administrative services segment was $9.6 million for the nine months ended September 30, 2003. Insurance Subsidiary - Surplus Note Cash generated by our insurance company subsidiaries will be made available to our holding company, principally through periodic payments of principal and interest on the surplus note owed to our holding company by our subsidiary, American Exchange Life. As of September 30, 2003, the principal amount of the surplus note was $60.0 million. The note bears interest to our parent holding company at LIBOR plus 325 basis points. We anticipate that the surplus notes will be primarily serviced by dividends from Pennsylvania Life, a wholly owned subsidiary of American Exchange, and by tax-sharing payments among the insurance companies that are wholly owned by American Exchange and file a consolidated Federal income tax return. No dividends have been paid to American Exchange during the nine months ended September 30, 2003. No principal payments were made during 2003. During the first nine months of 2003, American Exchange paid $2.2 million in interest on the surplus notes to our holding company. Insurance Subsidiaries Our insurance subsidiaries are required to maintain minimum amounts of capital and surplus as determined by statutory accounting practices. As of September 30, 2003, each insurance company subsidiary's statutory capital and surplus exceeded its respective minimum requirement. However, substantially more than these minimum amounts are needed to meet statutory and administrative requirements of adequate capital and surplus to support the current level of our insurance subsidiaries' operations. As of September 30, 2003 the statutory capital and surplus, including asset valuation reserves, of our U.S. domiciled insurance subsidiaries totaled $111.5 million. The National Association of Insurance Commissioners has developed, and state insurance regulators have adopted, risk-based capital requirements on life insurance enterprises. As of September 30, 2003 all of our insurance company subsidiaries maintained ratios of total adjusted capital to risk-based capital in excess of the minimum trigger point for regulatory action. 38 Penncorp Life (Canada) is subject to Canadian capital requirements and reports its results to Canadian regulatory authorities based upon Canadian statutory accounting principles that vary in some respects from U.S. statutory accounting principles. Canadian net assets based upon Canadian statutory accounting principles were C$60.3 million (US$44.5 million) as of September 30, 2003. Penncorp Life (Canada) maintained a minimum continuing capital and surplus requirement ratio in excess of the minimum requirement as of September 30, 2003. Dividend payments by our insurance companies to our holding company or to intermediate subsidiaries are limited by, or subject to the approval of the insurance regulatory authorities of each insurance company's state of domicile. Such dividend requirements and approval processes vary significantly from state to state. Currently, Pennsylvania Life is able to pay ordinary dividends of up to $10.6 million to American Exchange (its direct parent) without the prior approval from the Pennsylvania Department of Insurance in 2003. During the nine months ended September 30, 2003, Penncorp Life (Canada) paid $5.1 million in dividends to Universal American. It is anticipated that Penncorp Life (Canada) will be able to pay additional ordinary dividends of up to $2.2 million to Universal American in 2003. We do not expect that our other insurance subsidiaries will be able to pay ordinary dividends in 2003. Liquidity for our insurance company subsidiaries is measured by their ability to pay scheduled contractual benefits, pay operating expenses, and fund investment commitments. Sources of liquidity include scheduled and unscheduled principal and interest payments on investments, premium payments and deposits and the sale of liquid investments. We believe that these sources of cash for our insurance company subsidiaries exceed scheduled uses of cash. Liquidity is also affected by unscheduled benefit payments including death benefits, benefits under accident and health insurance policies and interest-sensitive policy surrenders and withdrawals. The amount of surrenders and withdrawals is affected by a variety of factors such as credited interest rates for similar products, general economic conditions and events in the industry that affect policyholders' confidence. Although the contractual terms of substantially all of our in force life insurance policies and annuities give the holders the right to surrender the policies and annuities, we impose penalties for early surrenders. As of September 30, 2003 we held reserves that exceeded the underlying cash surrender values of our net retained in force life insurance and annuities by $26.5 million. Our insurance subsidiaries, in our view, have not experienced any material changes in surrender and withdrawal activity in recent years. Changes in interest rates may affect the incidence of policy surrenders and withdrawals. In addition to the potential impact on liquidity, unanticipated surrenders and withdrawals in a changed interest rate environment could adversely affect earnings if we were required to sell investments at reduced values in order to meet liquidity demands. We manage our asset and liability portfolios in order to minimize the adverse earnings impact of changing market rates. We seek to invest in assets that have duration and interest rate characteristics similar to the liabilities that they support. The net yields on our cash and invested assets decreased from 6.4% in 2002 to 5.3% in 2003. A portion of these securities are held to support the liabilities for policyholder account balances, which liabilities are subject to periodic adjustments to their credited interest rates. The credited interest rates of the interest-sensitive policyholder account balances are determined by us based upon factors such as portfolio rates of return and prevailing market rates and typically follow the pattern of yields on the assets supporting these liabilities. As of September 30, 2003, our insurance company subsidiaries held cash and cash equivalents totaling $56.8 million, as well as fixed maturity securities that could readily be converted to cash with carrying values (and fair values) of $1,155.5 million. The fair values of these holdings totaled $1,212.3 million as of September 30, 2003. 39 Investments Our investment policy is to balance the portfolio duration to achieve investment returns consistent with the preservation of capital and maintenance of liquidity adequate to meet payment of policy benefits and claims. We invest in assets permitted under the insurance laws of the various states in which we operate. Such laws generally prescribe the nature, quality of and limitations on various types of investments that may be made. However, we do not currently have investments in partnerships, special purpose entities, real estate, commodity contracts, or other derivative securities. We currently engage the services of three investment advisors under the direction of the management of our insurance company subsidiaries and in accordance with guidelines adopted by the Investment Committees of their respective boards of directors. Conning Asset Management Company manages the portfolio of all of our United States subsidiaries, except for the portfolio of Pyramid Life, which is managed by Hyperion Capital. MFC Global Investment Management manages our Canadian portfolio. We invest primarily in fixed maturity securities of the U.S. Government and its agencies and in corporate fixed maturity securities with investment grade ratings of "Baa3" (Moody's Investor Service), "BBB-" (Standard & Poor's Corporation) or higher. Our current policy is not to invest in derivative programs or other hybrid securities, except for GNMA's, FNMA's and investment grade corporate collateralized mortgage obligations. As of September 30, 2003, 99.3% of our fixed maturity investments had investment grade ratings from Moody's Investors Service or Standard & Poor's Corporation. There were no non-income producing fixed maturities as of September 30, 2003. We wrote down the value of certain fixed maturity securities by $0.5 million during the nine months ended September 30, 2003, and by $9.9 million during the nine months ended September 30, 2002 (primarily as a result of the impairment of our World Com holdings). In each case, these write-downs represent our estimate of other than temporary declines in value and were included in net realized gains (losses) on investments in our consolidated statements of operations. RECENT ACCOUNTING PRONOUNCEMENTS Refer to Consolidated Financial Statements Note 2 - Recent Accounting Pronouncements. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK In general, market risk relates to changes in the value of financial instruments that arise from adverse movements in interest rates, equity prices and foreign exchange rates. We are exposed principally to changes in interest rates that affect the market prices of our fixed income securities as well as the cost of our debt. Additionally we are exposed to changes in the Canadian dollar that affects the translation of the financial position and the results of operations of our Canadian subsidiary. Interest Rate Sensitivity Fixed Maturity Investments Our profitability could be affected if we were required to liquidate fixed income securities during periods of rising and/or volatile interest rates. However, we attempt to mitigate our exposure to adverse interest rate movements through a combination of active portfolio management and by staggering the maturities of our fixed income investments to assure sufficient liquidity to meet our obligations and to address reinvestment risk considerations. Our insurance liabilities generally arise over relatively long periods of time, which typically permits ample time to prepare for their settlement. To date, we have not used various financial risk management tools on our investment securities, such as interest rate swaps, forwards, futures and options to modify our exposure to changes in interest rates. However, we may consider using such risk management tools in the future. Certain classes of mortgage-backed securities are subject to significant prepayment risk due to the fact that in periods of declining interest rates, individuals may refinance higher rate mortgages to take advantage of the lower rates then available. We monitor and adjust our investment portfolio mix to mitigate this risk. 40 We regularly conduct various analyses to gauge the financial impact of changes in interest rate on our financial condition. The ranges selected in these analyses reflect our assessment as being reasonably possible over the succeeding twelve-month period. The magnitude of changes modeled in the accompanying analyses should not be construed as a prediction of future economic events, but rather, be treated as a simple illustration of the potential impact of such events on our financial results. The sensitivity analysis of interest rate risk assumes an instantaneous shift in a parallel fashion across the yield curve, with scenarios of interest rates increasing and decreasing 100 and 200 basis points from their levels as of September 30, 2003, and with all other variables held constant. A 100 basis point increase in market interest rates would result in a pre-tax decrease in the market value of our fixed income investments of $51.5 million and a 200 basis point increase in market interest rates would result in $101.7 million decrease. Similarly, a 100 basis point decrease in market interest rates would result in a pre-tax increase in the market value of our fixed income investments of $51.5 million and a 200 basis point decrease in market interest rates would result in a $104.7 million increase. Debt We pay interest on our term loan and a portion of our trust preferred securities based on the London Interbank Offering Rate for one, two or three months ("LIBOR"). Due to the variable interest rate for this loan, the Company would be subject to higher interest costs if short-term interest rates rise. We have attempted to mitigate our exposure to adverse interest rate movements by fixing the rate on $15.0 million of the trust preferred securities for a five year period through the contractual terms of the security at inception and an additional $15.0 million through the use of an interest rate swap. We regularly conduct various analyses to gauge the financial impact of changes in interest rate on our financial condition. The ranges selected in these analyses reflect our assessment as being reasonably possible over the succeeding twelve-month period. The magnitude of changes modeled in the accompanying analyses should not be construed as a prediction of future economic events, but rather, be treated as a simple illustration of the potential impact of such events on our financial results. The sensitivity analysis of interest rate risk assumes scenarios increases or decreases in LIBOR of 100 and 200 basis points from their levels as of September 30, 2003, and with all other variables held constant. The following table summarizes the annualized impact of changes in LIBOR, based on the weighted average balance outstanding and the weighted average interest rates for the nine months ended September 30, 2003. Effect of Change in LIBOR on Pre-tax Income Weighted Weighted Average 200 Basis 100 Basis 100 Basis 200 Basis Average Balance Point Point Point Point Description Interest Rate Outstanding Decrease Decrease Increase Increase - ----------------------------- ------------- ----------- --------- -------------- --------- --------- Floating rate debt 4.2% $ 54.3 $ 1.1 $ 0.5 ($0.5) ($1.1) Floating rate trust preferred 5.3% $ 15.1 $ 0.3 $ 0.2 ($0.2) ($0.3) ------- ---------- ------ ------ TOTAL $ 1.4 $ 0.7 ($0.7) ($1.4) We anticipate that the weighted average balance outstanding of our floating rate debt will decrease to $35.4 million for the year ending December 31, 2004, as a result of repayments. Further, we anticipate that the weighted average balance of our floating rate trust preferred will increase to $45.0 million in 2004, as a result of the issuance of $20.0 million in October 2003 and the impact of the previous issuances being outstanding for the full year. 41 Currency Exchange Rate Sensitivity Portions of our operations are transacted using the Canadian dollar as the functional currency. As of and for the three months ended September 30, 2003, approximately 13% of our assets, 12% of our revenues, excluding realized gains, and 23% of our operating income before taxes were derived from our Canadian operations. As of and for the three months ended September 30, 2002, approximately 13% of our assets, 17% of our revenues, excluding realized gains, and 22% of our operating income before taxes were derived from our Canadian operations. Accordingly, our earnings and shareholder's equity are affected by fluctuations in the value of the U.S. dollar as compared to the Canadian dollar. Although this risk is somewhat mitigated by the fact that both the assets and liabilities for our foreign operations are denominated in Canadian dollars, we are still subject to translation losses. We periodically conduct various analyses to gauge the financial impact of changes in the foreign currency exchange rate on our financial condition. The ranges selected in these analyses reflect our assessment of what is reasonably possible over the succeeding twelve-month period. As of September 30, 2003, a 10% strengthening of the U.S. dollar relative to the Canadian dollar would result in a decrease in our operating income before taxes of approximately $0.9 million and a decrease in shareholders' equity of approximately $4.6 million. A 10% weakening of the U.S. dollar relative to the Canadian dollar would result in an increase in our operating income before taxes of approximately $1.1 million and an increase in shareholders' equity of approximately $5.6 million. Our sensitivity analysis of the effects of changes in foreign currency exchange rates does not factor in any potential change in sales levels, local prices or any other variables. The magnitude of changes reflected in the above analysis regarding interest rates and foreign currency exchange rates should, in no manner, be construed as a prediction of future economic events, but rather as a simple illustration of the potential impact of such events on our financial results. ITEM 4. CONTROLS AND PROCEDURES The Company's management evaluated, with the participation of the Company's principal executive and principal financial officers, the effectiveness of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as of September 30, 2003. Based on their evaluation, the Company's principal executive and principal financial officers concluded that the Company's disclosure controls and procedures were effective as of September 30, 2003. There has been no change in the Company's internal controls over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the Company's fiscal quarter ended September 30, 2003, that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting. 42 PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS The Company has litigation in the ordinary course of business, including claims for medical, disability and life insurance benefits, and in some cases, seeking punitive damages. Management and counsel believe that after reserves and liability insurance recoveries, none of these will have a material adverse effect on the Company A lawsuit was commenced in 2002 against Universal American, American Progressive and Richard A. Barasch by Marvin Barasch, a former Chairman of American Progressive and Universal American. The five counts in the lawsuit primarily arose out of Marvin Barasch's employment agreement with American Progressive, including personal claims against Richard Barasch. In July 2003 all of the counts were dismissed, except for the allegation in Count 1 of age discrimination under New York State law. The plaintiff has filed a Notice of Appeal as to two of the dismissed counts. The Company believes that the remaining allegation of Count 1, as well as the allegations in the dismissed counts now under appeal, is totally without merit. Even though there is always risk in litigation, the Company believes that the likelihood of material recovery by the plaintiff is remote. ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS Sales of Securities not registered under the Securities Act During the Company's fiscal quarter ended September 30, 2003, the Company issued shares of its Common Stock on the dates and in the amounts set forth below to employees, as stock awards for performance rendered to the Company pursuant to the Company's stock bonus plan. Each of these shares was reissued from the Company's treasury stock. No proceeds were received by the Company in connection with the issuance of such shares. Each of these issuances was exempt from registration under the Securities Act pursuant to Section 4(2) thereof. The issuances did not involve any public offering and each employee received shares which were legended to indicate that such shares are not registered under the Securities Act and can not be transferred in the absence of such a registration or an exemption from registration. Each employee who received such shares is a member of the Company's management. Date of Number Issuance of Shares July 16, 2003 296 On August 1, 2003, the Company issued 147,711 unregistered shares of its common stock in conjunction with the acquisition, by its subsidiary CHCS Services, Inc., of 100% of the outstanding common stock of Ameriplus Preferred Care, Inc., a privately held company based in Clearwater, Florida. This issuance was exempt from registration under the Securities Act pursuant to Section 4(2) thereof. The issuance did not involve any public offering and the sellers received shares which were legended to indicate that such shares are not registered under the Securities Act and can not be transferred in the absence of such a registration or an exemption from registration. 43 In addition, during the Company's fiscal quarter ended September 30, 2003, the Company issued shares of its Common Stock on the dates and in the amounts set forth below to directors, employees and agents who had exercised options previously granted pursuant to employee and/or agent stock award plans of the Company. No proceeds were received by the Company in connection with the issuance of such shares other than payment of the exercise price pursuant to the applicable option award. These issuances were made inadvertently without an effective registration under the Securities Act because the registration statement on Form S-2 under which the shares were registered (the "Form S-2") had not been updated. On October 20, 2003 the Company filed a post-effective amendment to the Form S-2 to reallocate certain shares among the Company's stock award plans and to update the registration statement as required to bring it into technical compliance. Such post-effective amendment has not yet been declared effective by the Securities and Exchange Commission. The Company will not issue any additional shares under the Form S-2 until the post-effective amendment is declared effective. During the period in which the Form S-2 was not updated, the Company was current in all its reporting obligations under the Securities and Exchange Act of 1934. Date of Number Issuance of Shares July 10, 2003 1,000 July 14, 2003 2,000 July 14, 2003 750 July 14, 2003 1,500 August 5, 2003 500 August 5, 2003 1,000 August 15, 2003 3,000 August 15, 2003 2,000 August 15, 2003 1,250 August 19, 2003 3,500 August 19, 2003 4,534 September 2, 2003 1,500 September 2, 2003 750 September 3, 2003 3,000 September 9, 2003 2,000 September 9, 2003 1,000 September 9, 2003 2,500 September 9, 2003 2,000 September 9, 2003 1,000 September 9, 2003 500 September 24, 2003 1,133 September 26, 2003 5,000 ------- Total 41,417 ======= ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None ITEM 5. OTHER INFORMATION None 44 ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K a. Exhibits Exhibit 3.1 Restated Certificate of Incorporation of Universal American Financial Corp. (incorporated by reference to Exhibit 3.1 to the registrant's Amendment No. 2 to the Registration Statement (No.333-62036) on Form S-3 filed on July 11, 2001). Exhibit 10.1 Agreement, dated as of July 6, 2000, by and between ALICOMP, a division of ALICARE, Inc. and Universal American Financial Corp. Exhibit 11 Computation of Per Share Earnings Data required by Statement of Financial Accounting Standards No. 128, Earnings Per Share, is provided in Note 4 to the Consolidated Financial Statements in this report. Exhibit 31.1 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Exhibit 31.2 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Exhibit 32.1 Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. Exhibit 32.2 Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. b. Reports on Form 8-K During the quarterly period ended September 30, 2003, the following current reports were filed on Form 8-K: 1. Form 8-K filed on July 10, 2003 regarding the acquisition of the marketing organization of Guarantee Reserve Life Insurance Company ("GRL") and the reinsurance of GRL's future life insurance business. 2. Form 8-K filed on August 6, 2003 regarding the press release announcing results of operations and financial condition for the period ended June 30, 2003. 3. Form 8-K filed on August 6, 2003 regarding supplemental financial information for the period ended June 30, 2003. 4. Form 8-K filed on November 13, 2003 regarding the placement of $20 million of trust preferred securities and the press release announcing results of operations and financial condition for period ended September 30, 2003. 45 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. UNIVERSAL AMERICAN FINANCIAL CORP. By: /s/ Robert A. Waegelein --------------------------- Robert A. Waegelein Executive Vice President Chief Financial Officer Date: December 23, 2003 46