1 EXHIBIT 10.23 [FORD LOGO] *THESE ITEMS MUST APPEAR ON ALL SHIPPING AND BILLING Purchase Order *Blanket order number (if any) *Purchase Order Number, or Release AMENDMENT Authorization when blanket order is entered BUYER AGREES TO PURCHASE AND RECEIVE FMOFB BKBO 058050 AMENDMENT - 0008 FORD MOTOR COMPANY F.O.B. (Title Transfer Point) DATE OF ORDER DESTINATION 02/21/96 NATIONAL TECHTEAM INC. TRANSPORTATION TERMS DELIVERY DATE 22000 GARRISON AVE PREPAID DEARBORN MI PAYMENT TERMS SHIPPING POINT 43124 NET 30 DAYS SELLER, AGREES TO SELL AND DELIVER ROUTING FUNDS SUPPLIES AND SERVICES SPECIFIED HEREIN SELLERS' DELIVERY FUNDS = USD *Ship tax SALES AND USE TAXES *INVOICE TO: AS RELAEASED DO NOT BILL SALES OR USE TAX AS RELEASED BECAUSE PURCHASES ARE COVERED BY DIRECT PAY. SEE SECTION 15 FOR ADDITONAL INFORMATION AND INSTRUCTIONS - -------------------------------------------------------------------------------- LINE# *ITEM NUMBER* QUANTITY* U/M PRC/QTY U/M UNIT PRICE - -------------------------------------------------------------------------------- ***********************************DESCRIPTION********************************** THE FOLLOWING PLANTS ARE COVERED UNDER THIS BLANKET ORDER: AF1FB MARKETING & SALES OPERATI AF30A FPSD PARTS REDISTRIBUTION AF31A FPSD NATIONAL PARTS AF38A FPSD DETROIT PARTS AF52A FPSD GENERAL OFFICE AP01A FORD ATLANTA ASSEMBLY AP02A FORD MICHIGAN TRUCK AP03A FORD CHICAGO ASSEMBLY AP04A FORD OHIO ASSEMBLY AP05A FORD DEARBORN ASSEMBLY AP06A FORD KANSAS CITY ASSEMBLY AP06F FORD KANSAS CITY PAINT AP07A FORD LORAIN ASSEMBLY AP09A FORD LOUISVILLE ASSEMBLY AP11A FORD EDISON ASSEMBLY AP12A FORD NORFOLK ASSEMBLY AP14A FORD ST LOUIS ASSEMBLY AP15A FORD TWIN CITIES ASSEMBLY AP16A FORD WAYNE ASSEMBLY AP17A FORD WIXOM ASSEMBLY AP18A FORD PILOT PLANT AP19A FORD KENTUCKY TRUCK CC0BA GENERAL OFFICE CC01A FORD SHELDON RD CC05A FORD CCD CONNERSVILLE CS0AA CASTING DIV GEN OFFICE CS04A FORD CLEVELAND CASTING CS07A FORD VULCAN FORGE WORKS CS08A ESSEX ALUMINUM PLT EE0CA GENERAL OFFICE EE0FA NORTH PENN ELECTRONIC PAC EE0FF NP TEST ENGR/KULPSVILLE EE01A FORD EED RAWSONVILLE EE02A FORD PPD SANDUSKY PLANT EE03A FORD EED YPSILANTI EE04A FORD EED LANSDALE EE05J EXPORT OPERATION N. PENN EE06A BEDFORD EF0AA ROMEO ENGINE PLANT EF0EA WINDSOR TRANSPORTATION SVCS EF01A CLEVELAND ENGINE PLT #1 EF02A CLEVELAND ENGINE PLANT #2 * SUPPLIER CODE - Q479D BUYER IS: SUE SEESTADT (4743) (313) 322-7132 2 ORDER DATE: 02/21/96 BLANKET ORDER NO. FM0FB BKBO 058050 EF03A DEARBORN ENGINE EF05A FORD ENGINE GENERAL OFFICE EF06A LIMA ENGINE PLT EF17A ESSEX ENGINE PLANT EF18A FORD CHIHUAHUA ENGINE FD0JC CAR PRODUCT DEVEL - ENVIR FD0LA TRAFFIC & TRUCK SERVICES FD0MA RAILROAD-TRACK STOCK FD0MB RAILROAD-HEAVY EQUIPMENT FD0NA CONSTR, BLDG. & ENVIRON FD0PA POWERHOUSE FD0QA REPROGRAPHICS & OFFICE ST FD0RA TECHNICAL PHOTOGRAPHY FD0SA GRAPHIC ARTS & ADMIN SERV FD0SB HIGHLAND PARK T&TS FD0TA CONTROLLERS OFFICE-T&TS FD0VA INDUST RADIO & VIDEO SVC FD0WB POWERTRAIN OPERATIONS FD04A FORD UTICA TRIM PLANT FD05A FORD CHESTERFIELD TRIM FM0CC B & A GENERAL OFFICE FM0FB CENTRAL STAFFS FM0RA FORD MOTOR LIGHT TRUCK OP FM00Q CAR PRODUCT DEVELOPMENT FM1BP ADV. VEHICLE ENGINEERING FM2EP PRIMUS FORD CREDIT GD01A DEARBORN GLASS PLT GD02A FORD NASHVILLE GLASS GD05A GLASS DIV GENERAL OFF GD07A FORD TULSA GLASS GD09A FORD GLASS CARLITE GD21A FORD GLASS DIV L7VWC JAGUAR MAHWAH N.J. MS0BA WAYNE BODY & STAMPING PLT MS01A BUFFALO STAMPING PLANT MS02A CHICAGO STAMPING PLANT MS03A WALTON HILLS STAMPING PLT MS04A DEARBORN FRAME PLT MS05A DEARBORN STAMPING PLT MS06A MONROE STAMPING PLANT MS07A DEARBORN TOOL & DIE MS08A MAUMEE STAMPING PLANT MS09A WOODHAVEN STAMPING PLANT PP0AD DIVISION GENERAL OFFICE PP02A FORD MT CLEMENS PLANT PP03A FORD SALINE PLANT PP04A FORD MILAN PLANT TC0AA GENERAL OFFICE TC02A FORD T & C SHARONVILLE TC03A FORD T & C INDIANAPOLIS TC04A FORD T & C LIVONIA TC05A FORD T & C STERLING TC11A FORD T & C VAN DYKE TC12A FORD T & C BATAVIA 0088A FAIRTEL ASSOCIATES 0168A FAIRLANE GOLF INC, 5005A FAO STAFF SERVICES 7001A FORD MOTOR LAND DEVELOP 7050A FORD COLORADO PROPERTIES 9010A FORD LEASING DEV COMPANY 9100A FORD MOTOR CREDIT COMPANY MISCELLANEOUS DISTRIBUTION- FOR NON CPARS LOCATIONS. (PLACE AN X ON THE APPLICABLE LINE(S)) ALL LOCATIONS __ AIR TRANSPORTATION __ ENGINEERING COMPUTER SYS. __ F.M.C.C. __ MANUFACTURING DEV. __ U.S. LEASING/TOM KAY. __ SYSTEMS MANAGERS __ FIRST NATIONWIDE BANK Page 3 3 ORDER DATE: 02/21/96 BLANKET ORDER NO. FM0FB BKBO 058050 __ ENGINEERING COMPLEX (9 COPIES) __ COPPO, ROOM 1003, BODY ENGR. __ GRACE CLARION, RM B7, FPSD GO. __ ASSOC. CORP. OF N. AMERICA __ DYNAMOMETER BLDG. __ DIVERSIFIED PROD. TECH CTR. __ SCIENTIFIC RESEARCH LAB SPECIAL DISTRIBUTION INSTRUCTIONS: ALLIANCE PROGRAM OFFICE STE. 300 ATRIUM BLDG ATTN: DICK MINNICK JIM CLANCY NAAO MARKETING JIM VANNIER, NAAO BUILDING, RM. 578 MARY BODLEY FAIRLAINE TRAINING AND DEVELOPMENT CENTER B3 TELEPHONE X43324 EFFECTIVE DATE 01/01/96 THIS LIMITED PURCHASE ORDER IS ISSUED TO ESTABLISH PRICES FOR THE FOLLOWING: APO END USER COMPUTER TRAINING PROGRAM IT IS UNDERSTOOD THAT BUYER'S OBLIGATION WITH RESPECT TO QUANTITY COMMITMENTS SHALL BE LIMITED TO THE QUANTITIES SPECIFIED IN BUYER'S RELEASE AUTHORIZATION FORMS. SELLER SHALL FURNISH BUYER WITH A WRITTEN REPORT INDICATING DOLLAR VOLUME OF ALL RELEASES, BY BUYER'S USING LOCATION, PROCESSED AGAINST THIS ORDER DURING THE PERIOD SPECIFIED. THIS REPORT WILL BE ISSUED ON A QUARTERLY BASIS. NO ADDITION, DEDUCTIONS OR CHANGES AFFECTING COST OR PHYSICAL SPECIFICATIONS, INCLUDING SUBSTITUTIONS, COVERED BY THIS ORDER WILL BE HONORED OR PAID UNLESS SO STATED IN A WRITTEN NOTICE OF AMENDMENT TO PURCHASE ORDER. THIS PURCHASE ORDER CANCELS AND SUPERSEDES PURCHASE ORDER NUMBER NP-56426. ALL REQUIREMENTS SUBSEQUENT TO 11-01-90 MUST BE INVOICED AGAINST ORDER NUMBER NP-58050. THIS PURCHASE ORDER WILL BE EFFECTIVE FOR A ONE YEAR TERM BEGINNING 11-01-90. THE ORDER WILL BE RENEWED AUTOMATICALLY FOR ONE YEAR TERMS UNLESS EITHER PARTY NOTIFIES THE OTHER, BEFORE COMPLETION OF EACH CURRENT TERM, THAT THE ORDER WILL NOT BE RENEWED. FORD MOTOR COMPANY RESERVES THE RIGHT TO AMEND OR CANCEL THE ORDER AT ANY TIME. INVOICE TO BE APPROVED BY MARTY GEARNS (OR DESIGNEE). BUYER'S PAYMENT OBLIGATION SHALL BE NO MORE THAN THE SPECIFIED MAXIMUM, IF ANY, FOR SELLER'S ACTUAL TIME AT SPECIFIED RATES AND ACTUAL COSTS OF PURCHASED MATERIALS AND SERVICES. SELLER SHALL ESTABLISH A REASONABLE ACCOUNTING SYSTEM AND BUYER MAY AUDIT SELLER'S RECORDS, AT ANY TIME PRIOR TO TWO YEARS AFTER FINAL PAYMENT, TO VERIFY BUYER'S PAYMENT OBLIGATION TO SELLER. WORK WILL BE PERFORMED AND PRICING WILL BE AS STATED IN THE ATTACHMENT TO NP-58050 DATED 10-24-90. AMENDMENT #3 IS CREATED TO ADD UNIX RELATED TRAINING SERVICES TO THIS PURCHASE ORDER. WORK WILL BE PERFORMED AND PRICING WILL BE AS STATED IN THE ATTACHMENT TO BKBO 05805O DATED 7/23/93. ***** ADDITIONAL PROVISIONS EFFECTIVE 01/01/96 ***** FTDC WILL HAVE THE OPPORTUNITY TO REVIEW THE RESUMES OF POTENTIAL FTDC INSTRUCTORS BEFORE THEY ARE ENDORSED AS FTDC ASSOCIATES. FTDC WILL ALLOCATE APPROXIMATELY 70% OF THE OPEN ENROLLMENT BUSINESS TO NATIONAL TECHTEAM. NATIONAL TECHTEAM'S TOTAL DESIGNATED PERCENTAGE OF BUSINESS WILL BE DEFINED AS CLASSES THAT ARE CURRENTLY CATEGORIZED AS BOTH "GROUP TRAINING" AND "OPEN ENROLLMENT/CATALOG" COURSES. Page 4 4 ORDER DATE: 02/21/96 BLANKET ORDER NO. FM0FB BKBO 058050 FTDC WILL CONTINUE TO UTILIZE TECHTEAM FOR THE MAJORITY OF COURSEWARE DEVELOPMENT, BUT WILL HAVE THE OPTION OF USING ALTERNATE SOURCES WITH EXTENSIVE FORD KNOWLEDGE, EXPERIENCE AND BACKGROUND FOR SOME PROJECTS. TECHTEAM WILL NO LONGER BE RESPONSIBLE FOR 100% OF COURSEWARE DEVELOPMENT. FTDC WILL INCLUDE LEAD INSTRUCTORS FROM TECHTEAM AND OTHER TRAINING SUPPLIER SUPPLIERS IN DISCUSSIONS SURROUNDING NEW COURSEWARE DEVELOPMENT, REVISIONS TO EXISTING COURSEWARE AND PRIORITIZING THE NECESSARY REVISIONS. TECHTEAM WILL PROVIDE A FULL-TIME ADMINISTRATIVE ASSISTANT ON-SITE AT FTDC TO HANDLE GROUP TRAINING ISSUES AND OTHER ISSUES AS AGREED UPON BY TECHTEAM AND FTDC. FTDC WILL PROVIDE A WORKSTATION FOR THE ASSISTANT. TECHTEAM WILL CONTINUE TO BE RESPONSIBLE FOR THE ASSISTANT'S SECRETARY AND RELATED FRINGE BENEFITS. TECHTEAM'S DOCUMENTATION FEE WILL REMAIN AT $38 PER HOUR. ALL INVOICES WILL BE DISCOUNTED 1% EFFECTIVE 1-1-91, AND THE DISCOUNT IS TO BE SHOWN SEPARATELY ON THE INVOICE. FROM: TO: AS WRITTEN WORK TO BE PERFORMED AND PRICING TO BE AS STATED IN THE ATTACHED PRICE LIST DATED 4/l/92. COVERAGE TO BE COMPANY WIDE DIRECT RELEASE BLANKET ORDER, FORD STANDARD COPYRIGHT, TITLE TO WORK PRODUCT, AND WORK MADE FOR HIRE TERMS & CONDITIONS APPLY TO THIS BLANKET ORDER AGREEMENT. 000010 MI SC B0563833 HR 85.000000 PROJECT MANAGEMENT CONSULTING RATES DETAIL OF ALL DELIVERABLES ASSOCIATED WITH THESE RATES IN VENDOR LETTER DATED 4/22/94 ON FILE IN BUYER'S PURCHASING OFFICE. 000020 MI SC B0563834 HR 85.000000 NETWORK CONSULTING RATES DETAIL OF ALL DBLIVERABLES ASSOCIATED WITH THESE RATES IN VENDOR LETTER DATED 4/22/94 ON FILE IN BUYER'S PURCHASING OFFICE. 000030 MI SC B0563836 HR 75.000000 SOFTWARE INSTALLATION RATES DETAIL OF ALL DELIVERABLES ASSOCIATED WITH THESE RATES IN VENDOR LETTER DATED 4/22/94 ON FILE IN BUYER'S PURCHASING OFFICE. 000040 MI SC B0563838 HR 75.000000 SOFTWARE INTEGRATION RATES DETAIL OF ALL DELIVERABLES ASSOCIATED WITH THESE RATES IN VENDOR LETTER DATED 4/22/94 ON FILE IN BUYER'S PURCHASING OFFICE. 000050 MI SC B0698358 HR 75.000000 INSTRUCTOR RATE FOR END-USER TRAINING: WEEKENDS, HOURLY, EVENINGS 000060 MI SC B0698359 DA 290.000000 INSTRUCTOR RATE FOR END-USER TRAINING FOR 1/2 DAY 000070 MI SC B0698360 DA 450.000000 INSTRUCTOR RATE FOR END-USER COMPUTER TRAINING FOR FULL DAY 000080 MI SC 90698361 DA 105.000000 MARKETING FEE FOR GROUP COMPUTER TRAINING PER COURSE FOR A HALF DAY COURSE, 000090 MI SC 30696362 DA 290.000000 INSTRUCTOR RATE FOR GROUP TRAINING FOR 1/2 DAY 000100 MI SC B0699363 DA 450.000000 INSTRUCTOR RATE FOR GROUP COMPUTER TRAINING - FULL DAY 000110 MI SC B0698364 DA 450.000000 INSTRUCTOR RATE FOR TECHNICAL COMPUTER TRAINING *WINDOWS 3.1 - TECHNICAL SUPPORT PERSONNEL, *MICROSOFT PROJECT 4.0 - MIGRATION FROM 3.0,*MICROSOFT PROJECT 4.0, *SUPERPROJECT 3.0 FOR WINDOWS AT HOURLY, WEEKEND, EVENING RATES (4 HOUR MINIMUM) - GROUP TRAINING FOR FULL DAY. 000120 MI SC B0698365 EA 490.000000 INSTRUCTOR RATE FOR TECHNICAL COMPUTER TRAINING - *WINDOWS 3.1 - TECHNICAL SUPPORT PERSONNEL, * MICROSOFT PROJECT 4.0 - MIGRATION FROM 3.0, *MICROSOFT 4.0, *SUPERPROJECT 3.0 FOR WINDOWS - HALF DAY RATE (4 HOURS MINIMUM) Page 5 5 ORDER DATE: 02/21/96 BLANKET ORDER NO. FL0FB BKBO 058050 000130 MI SC B0698366 DA 750.000000 INSTRUCTOR RATE FOR TECHNICAL COMPUTER TRAINING FOR FULL DAY: * WINDOWS 3.1 - TECHNICAL SUPPORT PERSONNEL * MICROSOFT PROJECT 4.0 - MIGRATION FROM 3.0 * MICROSOFT PROJECT 4.0 * SUPERPROJECT 3.0 FOR WINDOWS 000140 MI SC B0698367 DA 290.000000 TUTORIAL SERVICES: 1/2 DAY 000150 MI SC B0698368 DA 450.000000 TUTORIAL SERVICES: FULL DAY 000160 MI SC B0698669 DA 545.000000 CLASSROOM RENTAL - DEARBORN (UP TO 60 ROOMS PER MONTH) 000l61 Ml SC B0698671 DA 475.000000 CLASSROOM RENTAL - DEARBORN (61-80 ROOMS PER MONTH) 000162 MI SC B0698675 DA 375.000000 CLASSROOM RENTAL - DEARBORN (81-100 ROOMS PER MONTH) 000163 MI SC B0698676 DA 370.000000 CLASSROOM RENTAL - DEARBORN (100+ R00MS PER MONTH) 000170 MI SC B0698677 DA 750.000000 CLASSROOM RENTAL OUTSIDE OF SOUTHEAST MICHIGAN 000175 MI SC B0830955 EA 160.000000 MARKETING FEE PER COURSE 000180 MI SC B0698678 HR 38.000000 COURSE DEVELOPMENT-WRITING SERVICES 000190 MI SC B0792963 HR 160.000000 MARKETING FEE FOR GROUP TRAINING PER COURSE FOR A FULL DAY COURSE IS $160. TOTAL NUMBER OF ITEMS 23 Page 6