1 SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q /X/ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended: March 31, 1996 / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___ to ___ Commission file number 0-16284 NATIONAL TECHTEAM, INC. ------------------------------- (Name of issuer in its charter) DELAWARE 38-2774613 - ------------------------------- ------------------------------------ (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 22000 Garrison Avenue, Dearborn, MI 48124 ---------------------------------------- ---------- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (313) 277-2277 ---------------- Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes /X/ No / / The number of shares of the registrant's only class of common stock outstanding at May 8, 1996 was 11,344,102. 2 NATIONAL TECHTEAM, INC. FORM 10-Q INDEX PART I - FINANCIAL INFORMATION PAGE ITEM 1. Consolidated Statements of Operations Three Months Ended March 31, 1996 and 1995 3 Consolidated Statements of Financial Position March 31, 1996 and December 31, 1995 4-5 Consolidated Statements of Cash Flows Three Months Ended March 31, 1996 and 1995 6 Notes to the Unaudited Consolidated Financial Statements 7 ITEM 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 8-9 PART II - OTHER INFORMATION ITEM 6. Exhibits and Reports on Form 8-K 10 SIGNATURES 10 2 3 PART 1 - FINANCIAL INFORMATION ITEM 1 - FINANCIAL STATEMENTS NATIONAL TECHTEAM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS UNAUDITED Three Months Ended March 31 1996 1995 ----------- ------------ REVENUES Call center services $ 6,828,350 $ 2,329,766 Corporate support services 3,856,580 3,498,080 Systems integration 2,497,905 1,627,668 Training programs 1,224,776 1,005,347 ----------- ----------- 14,407,611 8,460,861 ----------- ----------- COSTS AND EXPENSES Call center services 5,019,280 1,384,356 Corporate support services 2,788,954 2,489,786 Systems integration 2,268,952 1,544,691 Training programs 1,169,698 857,656 Selling, general and administrative 1,647,884 1,274,101 Interest 21,112 1,609 ----------- ----------- 12,915,880 7,552,199 ----------- ----------- INCOME BEFORE TAX PROVISIONS 1,491,731 908,662 TAX PROVISIONS 626,000 369,435 ----------- ----------- NET INCOME $ 865,731 $ 539,227 =========== =========== PRIMARY AND FULLY DILUTED EARNINGS PER SHARE $ 0.08 $ 0.05 =========== =========== WEIGHTED AVERAGE NUMBER OF COMMON SHARES AND COMMON SHARE EQUIVALENTS OUTSTANDING Primary 11,339,612 11,540,496 Fully diluted 11,339,612 11,605,517 See accompanying notes. 3 4 NATIONAL TECHTEAM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF FINANCIAL POSITION UNAUDITED ASSETS March 31 December 31 1996 1995 ----------- ----------- CURRENT ASSETS Cash and cash equivalents $ 638,901 $ 1,717,543 Accounts receivable (less allowances of $248,165 at March 31, 1996 and $200,000 at December 31, 1995) 15,712,032 13,269,272 Note receivable - current portion 53,333 53,333 Inventories 428,334 769,545 Other 428,324 381,751 ----------- ----------- Total current assets 17,260,924 16,191,444 ----------- ----------- PROPERTY AND EQUIPMENT Office furniture and equipment 7,728,210 6,622,953 Leasehold improvements 720,201 681,223 Transportation equipment 154,395 154,395 ----------- ----------- 8,602,806 7,458,571 Less - Accumulated depreciation and amortization 3,347,799 2,898,257 ----------- ----------- 5,255,007 4,560,314 ----------- ----------- OTHER ASSETS Goodwill (less accumulated amortization of $397,086 at March 31, 1996 and $354,512 at December 31, 1995) 1,482,692 1,252,585 Note receivable - long-term 93,334 102,222 Other 233,690 178,958 ----------- ----------- 1,809,716 1,533,765 ----------- ----------- TOTAL ASSETS $24,325,647 $22,285,523 =========== =========== See accompanying notes. 4 5 NATIONAL TECHTEAM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF FINANCIAL POSITION UNAUDITED March 31 December 31 LIABILITIES AND SHAREHOLDERS' EQUITY 1996 1995 ----------- ----------- CURRENT LIABILITIES Current portion of long-term debt $ 181,104 $ 96,884 Accounts payable 827,278 893,965 Accrued payroll, related taxes and withholdings 1,399,668 2,037,446 Deferred income tax 89,839 89,839 Federal income tax payable 468,116 160,116 Deferred revenue and unapplied receipts 1,188,541 431,967 Other 160,069 128,312 ----------- ----------- Total current liabilities 4,314,615 3,838,529 ----------- ----------- LONG-TERM LIABILITIES Deferred income tax 116,066 116,066 Long-term debt, less current portion 798,690 438,962 ----------- ----------- 914,756 555,028 ----------- ----------- Shareholders' equity Preferred stock, par value $.01 Authorized -- 5,000,000 shares None issued Common stock, par value $.01 Authorized -- 45,000,000 shares Issued: 11,495,166 shares at March 31, 1996 114,952 11,407,666 shares at December 31, 1995 114,077 Additional paid-in capital 12,876,050 12,601,925 Retained earnings 6,948,703 6,082,972 ----------- ----------- Total 19,939,705 18,798,974 Less - Treasury stock (185,591 shares at March 31, 1996 and 200,000 shares at December 31, 1995) 843,429 907,008 ----------- ----------- Total shareholders' equity 19,096,276 17,891,966 ----------- ----------- TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY $24,325,647 $22,285,523 =========== =========== See accompanying notes. 5 6 NATIONAL TECHTEAM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS UNAUDITED Three Months Ended March 31 1996 1995 ----------- ----------- OPERATING ACTIVITIES Net income $ 865,731 $ 539,227 Adjustments to reconcile net income to net cash used in operating activities: Depreciation and amortization 577,001 295,728 Provision for uncollectible accounts receivable 48,165 13,143 Other 63,579 - Changes in current assets and liabilities: Accounts receivable (2,490,925) (1,646,495) Inventories 341,211 (26,857) Other current assets (46,573) (230,880) Accounts payable (66,687) 58,998 Accrued payroll, related taxes and withholdings (637,778) 179,307 Federal income tax 308,000 203,357 Deferred revenue and unapplied receipts 756,574 257,849 Other current liabilities 31,757 135,649 ----------- ----------- Net cash used in operating activities (249,945) (220,974) ----------- ----------- INVESTING ACTIVITIES Purchases of property and equipment (1,144,235) (371,704) Development of training manuals (68,074) (12,659) Purchases of temporary investments - (300,000) Proceeds from sales of temporary investments - 1,200,000 Purchase of Coup, Inc. (272,681) - Other-net (62,655) - ----------- ----------- Net cash provided by (used in) investing activities (1,547,645) 515,637 ----------- ----------- FINANCING ACTIVITIES Proceeds from long-term borrowings 480,212 - Proceeds from issuance of common stock 275,000 175,100 Purchase of Company common stock - (406,563) Payments on long-term borrowings (36,264) (75,200) ----------- ----------- Net cash provided by (used in) financing activities 718,948 (306,663) ----------- ----------- Decrease in cash and cash equivalents (1,078,642) (12,000) CASH AND CASH EQUIVALENTS AT BEGINNING OF QUARTER 1,717,543 412,559 ----------- ----------- CASH AND CASH EQUIVALENTS AT END OF QUARTER $ 638,901 $ 400,559 =========== =========== See accompanying notes. 6 7 NATIONAL TECHTEAM, INC. AND SUBSIDIARIES NOTES TO THE UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS The consolidated financial statements included herein have been prepared by National TechTeam, Inc. ("TechTeam" or "Company") without audit, pursuant to the rules and regulations of the Securities and Exchange Commission. Certain information and footnote disclosures normally included in the financial statements prepared in accordance with generally accepted accounting principles have been omitted pursuant to such rules and regulations. The information provided in this report reflects all adjustments consisting of normal recurring accruals which are, in the opinion of management, necessary to present fairly the results of operations for these periods. The results of operations for these periods are not necessarily indicative of the results expected for the full year. NOTE A -- EARNINGS PER SHARE Earnings per share is computed using the weighted average number of common shares and common share equivalents outstanding. Common share equivalents consists of stock options and are calculated using the treasury stock method. NOTE B -- REVENUES FROM MAJOR CUSTOMERS Revenues from major customers were as follows: 1996 1995 ---- ---- Amount Percent of Total Amount Percent of Total ------ ---------------- ------ ---------------- Three Month Ended March 31 - -------------------------- Ford Motor Company $4,534,356 31.5% $3,762,929 44.5% Hewlett-Packard Company 4,458,713 30.9 222,287 2.6 Chrysler Corporation 1,190,982 8.3 915,258 10.8 Corel Corporation 244,330 1.7 810,085 9.6 7 8 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS RESULTS OF OPERATIONS The following table sets forth the percentage relationship to revenues of certain items in the Company's Consolidated Statements of Operations: Three Months Ended March 31 --------------------------- 1996 1995 ---- ---- REVENUES Call center services 47.4% 27.5% Corporate support services 26.8 41.3 Systems integration 17.3 19.3 Training programs 8.5 11.9 ------ ------ TOTAL REVENUES 100.0% 100.0% ====== ====== GROSS MARGIN (Revenues less directly related expenses) Call center services 26.5% 40.6% Corporate support services 27.7 28.8 Systems integration 9.2 5.1 Training programs 4.5 14.7 ------ ------ TOTAL GROSS MARGIN 21.9 25.8 SELLING, GENERAL AND ADMINISTRATIVE AND INTEREST (11.5) (15.1) ------ ------ NET MARGIN (INCOME BEFORE TAX PROVISIONS) 10.4% 10.7% ====== ====== COMPARATIVE PERFORMANCE FIRST QUARTER 1996 VERSUS FIRST QUARTER 1995 TechTeam earned net income of $865,731, or $0.08 per share, for the first quarter 1996 as compared to a net income of $539,227, or $0.05 per share, for the first quarter 1995. TechTeam's total revenues increased by $5,946,750 in 1996 to $14,407,611, a 70.3% increase over 1995 revenues. Call center services - There was a $4,498,584 (193.1%) increase in revenues generated from providing call center services. The Company had 18 contracts in place at March 31, 1996 compared to the 12 contracts at March 31, 1995. The margin on this line of service decreased between 1995 and 1996 as in 1995 $430,000 of revenues related to contracts under negotiation were recognized; no similar revenues were recognized in 1996. This service line consists of international 800 and 900 telephone support for computer hardware, computer software and other products and services. Corporate support services - There was a $358,500 (10.2%) increase in revenues generated from providing computer support and contract staffing services. The increase in corporate support services revenue resulted from continued customer demand for TechTeam's computer programmers and other personnel at Ford and other major accounts. The margin on this line of service decreased between 1995 and 1996 because of reduced margins negotiated by a major customer. Corporate support services includes a variety of technical services, including consulting, programming services, and the placement of computer personnel at customer sites to support end-user applications via on-site help desks and telephone hotline services. Contracts for these services are generally negotiated on an hourly rate basis or are priced on a project basis. Systems integration - There was a $870,237 (53.5%) increase in revenues in this service line between 1995 and 1996. The increased revenues reflect increased demand for TechTeam's systems integration, database design, network, and applications development services. The margins increased because of increased utilization of staff resources. 8 9 COMPARATIVE PERFORMANCE 1996 VERSUS 1995 - CONTINUED Training programs - Revenues for 1996 increased $219,429 (21.8%) as compared to 1995, due to new business with new customers. The margin on this line of service decreased between 1995 and 1996 because of start up costs related to the new business referred to above. Training programs consist of instructor led training for word processing, spreadsheets, graphics, data bases, desktop publishing, operating systems, and systems administration for DOS, Windows, Novell, OS/2, and UNIX and mainframe operating systems. Selling, general and administrative and interest - These expenses, as a percent of revenues were 11.5% in 1996 compared with 15.1% in 1995. This decline was due to TechTeam's ability to significantly increase revenues without a corresponding increase in administrative expenses. Tax provisions - TechTeam recognized $468,000 of Federal income tax in 1996, resulting in an effective tax rate of 35.1% for 1996 compared to 34.1% for 1995. The Michigan Single Business Tax in 1996 was $158,000, with an effective tax rate of 10.5% compared to 9.0% for 1995. LIQUIDITY AND CAPITAL RESOURCES As of March 31, 1996, TechTeam had working capital of $12,946,309. This is an increase in working capital of $593,394 since December 31, 1995, due primarily to an increase in receivable balances which were due to increased revenues for the first three months of 1996. TechTeam has a line-of-credit agreement with NBD Bank which provides for short-term borrowings of up to $3,500,000; the credit is unsecured. The line-of-credit is at the prime rate. There were no borrowings under the credit agreement at March 31, 1996 or at any time during the first quarter of 1996. The Company expects to borrow under this arrangement to finance anticipated increases in accounts receivable balances. 9 10 PART II ITEM 6 - EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits - 11. Computation of Earnings Per Share (b) Reports on Form 8-K: No reports on Form 8-K were filed by the Company during the quarter ended March 31, 1996. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. National TechTeam, Inc. ----------------------- (Registrant) Date: May 13, 1996 By:/s/William F. Coyro Jr. ---------------------------------------- William F. Coyro Jr. Chairman of the Board and Chief Executive Officer Date: May 13, 1996 By:/s/Lawrence A. Mills ---------------------------------------- Lawrence A. Mills Senior Vice President, Chief Financial Officer and Treasurer 10