1 EXHIBIT 10-17 1998 SVIP MEASURES CATEGORY MEASURE WEIGHT TARGETS DISCUSSION LEVEL I LEVEL 2 LEVEL 3 FINANCIAL EPS 40% $2.74 $2.61 N/A Interpolate between Level 1 and 2 TOTAL BUDGET 10% 2% below At Budget N/A Total Budget includes Budget all categories; i.e. O&M, Capital, Other and Retirement EMPLOYEE CORPORATE SAFETY LWDC 10% 8 13 18 Levels same as 1997 FOCUS CUSTOMER OVERALL RESIDENTIAL CUSTOMER 20% 88% 87% 86% No change from 1997 SATISFACTION SATISFACTION targets. Year end 1997 was 87% (level 2) Benchmark data: Top: 96% Upper Decile: 91% Upper Quartile: 87% 2 CATEGORY MEASURE WEIGHT TARGETS LEVEL 1 LEVEL 2 LEVEL 3 LEADERSHIP MINORITY SUPPLIER 10% 30% 20% 10% INITIATIVE EXPENDITURES - INCREASE IN PERCENT OF PURCHASE ORDER TRANSACTIONS DIVERSITY - INCREASE THE 10% Minorities 18% Minorities 16% CEO/Board's NUMBER OF MINORITIES AND Women 20% Women 18% discretion WOMEN IN BANDS 6 THROUGH 10 based on BY ATTAINING PLACEMENT RATE opportunities TARGETS (TARGETS COVER BOTH PROMOTIONS AND NEW HIRES) CATEGORY DISCUSSION LEADERSHIP 1997 Minority Business INITIATIVE Expenditures equaled 3.8% of Purchase Order Transactions Placement rates are based on targets that vary by band. Levels 1 and 2 assume both percentages are attained.