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October 19, 1999


Mr. Michael L. Neher
1870 Bentbrooke Trail
Lawrenceville, GA  30043

Dear Mike:

The following are the terms and conditions of your employment agreement with The
Credit Store, Inc.:

1.    Employment will begin on November 8, 1999, as Senior Vice President with
      responsibility for for Non-Card Resolutions and Portfolio Divestitures.
      The annual salary for your position will be $135,000, with pay periods
      occurring on the 15th and last day of each month. You will also be
      eligible to participate in all employee benefit plans effective the first
      day of the month following employment.

2.    You are being hired as an employee at-will. Should your employment be
      terminated by the company prior to the end of your first year of
      employment, you will be given 6 months severance pay which shall be
      distributed to you as salary during the severance period.

3.    Since you are relocating to Sioux Falls, South Dakota, we will pay
      relocation costs as outlined in the attached Relocation Policy.

4.    You will receive 10,000 stock options to be issued on and vested as of
      your first date of employment. The option price will be the market price
      of the stock as the end of business on your first date of employment. The
      options will be issued on a standard form as previously approved by the
      Board of Directors.

5.    You understand that if you leave our employ, you will not compete with our
      business for two years from the date of your departure, nor will you use,
      in any way, any proprietary or confidential information obtained in the
      course of your employment. A copy of the Confidentiality and
      Non-Competition Agreement that you will be required to sign as a condition
      of your employment is attached hereto.

6.    You will be eligible to receive a cash performance bonus based upon the
      average monthly net cash collections derived from non-card resolutions
      (this does not include revenue from portfolio sales). At the end of the
      first twelve full calendar months of your employment, if the average
      monthly net cash collections derived from non-card resolutions divided by
      the average gross principal amount of charged-off debt owned by The Credit
      Store or its wholly owned subsidiaries exceeds:


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     o    19 basis points, then you shall be eligible to receive a bonus equal
          to $22,500;
     o    22 basis points, then you shall be eligible to receive an additional
          bonus equal to $22,500; and
     o    25 basis points, then you shall be eligible to receive an additional
          bonus equal to $22,500;

The total bonus you are eligible to receive shall be paid to you in four (4)
equal quarterly installments during the second year of your employment. If you
voluntarily terminate your employment for any reason prior to the due date of
any quarterly installment of your bonus, you shall not receive any installments
of your bonus that first become due after your voluntary termination of your
employment.

Enclosed also is the Confidentiality and Noncompetition Agreement for your
review and signature. Please confirm our understanding, of your employment, by
signing this letter, as indicated below and returning both documents in the
enclosed envelope.

If you have any questions, please call me.


Sincerely,                                       Confirmed and Agreed to:

  /s/  Kevin T. Riordan                            /s/  Michael L. Neher
- -----------------------------                    -----------------------------
Kevin T. Riodan, President                       Michael L. Neher



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                                THE CREDIT STORE
                                RELOCATION POLICY


o    The Company will reimburse the employee for up to two house hunting trips
     not to exceed seven days total. Reimbursement will include all expenses,
     within reasonable limits incurred by the employee and their family for
     travel, lodging, three meals per day for the employee and their family, and
     car rental, if necessary. Receipts are required for reimbursement.

o    If you being working in Sioux Falls before finding a home and moving, the
     Company will pay for interim living expenses for up to eight weeks for the
     employee and their family.

o    The Company will reimburse the cost of meals, lodging and mileage for the
     employee and their family while enroute to the new residence. Receipts are
     required. Travel will be by the most direct route, without reimbursement
     for unnecessary stop overs. Mileage at the current Company rate of $.315
     per mile will be paid for one car.

o    The transportation of the employee's household goods will be arranged by
     the Director of Human Resources.

o    The Company will pay for all reasonable charges for packing at origin and
     unpacking the truck at the destination; the costs for one pick-up at origin
     and one delivery at the destination; and normal appliance servicing, such
     as securing motors in washers, dryers and refrigerators during packing and
     unpacking.

o    Expenses not eligible for reimbursement include, but are not limited to:

     o   Storage charges;
     o   Unpacking of boxes at the new location;
     o   Cleaning services at either location;
     o   Transportation of an automobile by the moving company;
     o   Transportation of pets;
     o   Set-up of play equipment;
     o   Transportation of boats;
     o   Cost of special insurance or handling of items of extraordinary value;
     o   Overtime charges due to a week-end or holiday delivery.


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o    Employees who are homeowners and who purchase a home at the new location
     within six months of employment will be reimbursed for closing costs on the
     purchase of a new home. Reimbursed expenses include customary and usual
     fees for loan origination (for a maximum or 1% or $1,000), mortgage
     registration, appraisal, recording, assumption, attorney title work, and
     lender's title insurance if required by the lender.

o    Employees who are homeowners and who sell their home within six months of
     their employment, will be reimbursed for the realtor's commission on the
     sale of their home.

o    Employees who are homeowners at their previous location and are buying a
     home at the new location will receive a $2,500 settling in allowance to
     cover miscellaneous expenses incurred in moving. The miscellaneous moving
     allowance is given to assist in the cost of services and goods not
     reimbursed by the Company. These services include, but are not limited to,
     loan discount fees, license fees, rental deposits, utility deposits,
     draperies, costs of moving automobiles on the moving van, take down and set
     up of play equipment, and movement of pets and boats.

Eligibility for relocation benefits ends if the employee leaves the Company.
This includes, but is not limited to any pending payments and tax coverage.
Additionally, if prior to six months after the agreed upon employment date, the
employee voluntarily terminates their employment, or if their employment is
involuntarily terminated for any reason, the employee would be responsible for
repaying the relocation allowances and expenses.