UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 11-K (Mark One) [X] ANNUAL REPORT PURSUANT TO SECTION 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2003 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _______ to _______ Commission File Number 011-12510 AHOLD USA, INC. 401(K) SAVINGS PLAN FOR UNION ASSOCIATES Stop & Shop Supermarket Company, Inc. 1385 Hancock St. Quincy, MA 02169 (Full title and address of plan) KONINKLIJKE AHOLD N.V. (publ) Albert Heijnweg 1 1507 EH Zaandam The Netherlands (Name of issuer of the securities held pursuant to the plan and the address of its principal executive office) The Ahold USA, Inc. 401(k) Savings Plan for Union Associates (the "Plan") is subject to the Employee Retirement Income Security Act of 1974, as amended ("ERISA"). Therefore, in lieu of Items 1-3 of Form 11-K, the statements of net assets available for benefits as of December 31, 2003 and 2002, and the related statements of changes in net assets available for benefits for each of the two years in the period ended December 31, 2003 and schedule, which have been prepared in accordance with the financial reporting requirements of ERISA, are attached hereto as Appendix 1 and incorporated herein by reference. Exhibits Exhibit Number Description of Documents - -------------- ------------------------ 1 Independent Auditor's Consent SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the trustees (or other persons who administer the employee benefit plan) have duly caused this Annual Report to be signed on its behalf by the undersigned hereunto duly authorized. AHOLD USA, INC. 401(K) SAVINGS PLAN FOR UNION ASSOCIATES By: AHOLD U.S.A., INC. As Plan Administrator By: / s / Ward Kraemer ----------------------------------------------- Name: Ward Kraemer Title: Vice President, Retirement Plans and Executive Compensation Date: November 2, 2004 Appendix 1 Ahold USA, Inc. 401(k) Savings Plan for Union Associates Financial Statements as of and for the Years Ended December 31, 2003 and 2002, Supplemental Schedule as of December 31, 2003, and Report of Independent Registered Public Accounting Firm AHOLD USA, INC. 401(k) SAVINGS PLAN FOR UNION ASSOCIATES TABLE OF CONTENTS - -------------------------------------------------------------------------------- Page REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 1 FINANCIAL STATEMENTS AS OF AND FOR THE YEARS ENDED DECEMBER 31, 2003 AND 2002: Statements of Net Assets Available for Benefits 2 Statements of Changes in Net Assets Available for Benefits 3 Notes to Financial Statements 4-9 SUPPLEMENTAL SCHEDULE AS OF DECEMBER 31, 2003: Schedule H, Part IV, Line 4i - Schedule of Assets (Held at End of Year) 10 Schedules required under the Employee Retirement Income Security Act of 1974, other than the schedule listed above, are omitted because of the absence of the conditions under which they are required. REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM Plan Administrator and Participants of Ahold USA, Inc. 401(k) Savings Plan for Union Associates: We have audited the accompanying statements of net assets available for benefits of Ahold USA, Inc. 401(k) Savings Plan for Union Associates (the "Plan") as of December 31, 2003 and 2002, and the related statements of changes in net assets available for benefits for the years then ended. These financial statements are the responsibility of the Plan's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such financial statements present fairly, in all material respects, the net assets available for benefits of the Plan as of December 31, 2003 and 2002, and the changes in net assets available for benefits for the years then ended in conformity with accounting principles generally accepted in the United States of America. Our audits were conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. The supplemental schedule listed in the Table of Contents is presented for the purpose of additional analysis and is not a required part of the basic financial statements, but is supplementary information required by the Department of Labor's Rules and Regulations for Reporting and Disclosure under the Employee Retirement Income Security Act of 1974. This schedule is the responsibility of the Plan's management. This schedule has been subjected to the auditing procedures applied in our audit of the basic 2002 financial statements and, in our opinion, is fairly stated in all material respects when considered in relation to the basic 2003 financial statements taken as a whole. As discussed in Note 7 to the financial statements, certain activities of the Plan's sponsor, its owner, and affiliates (and their current and former directors, officers, and employees) with respect to the Plan and its operations, are the subject of ongoing investigations by various governmental and regulatory entities. [GRAPHIC OMITTED] Deloitte & Touche LLP McLean, Virginia June 25, 2004 (October 13, 2004, as to Note 7) AHOLD USA, INC. 401(k) SAVINGS PLAN FOR UNION ASSOCIATES STATEMENTS OF NET ASSETS AVAILABLE FOR BENEFITS AS OF DECEMBER 31, 2003 AND 2002 - -------------------------------------------------------------------------------- ASSETS 2003 2002 INVESTMENTS--At fair value: Interest in Master Trust $ 65,027,315 $ 46,351,165 Loans to participants 2,814,848 2,303,967 ------------- ------------ Total investments 67,842,163 48,655,132 CONTRIBUTIONS RECEIVABLE: Employer 5,353 23,880 Participant 0 4,684 ------------- ------------ Total assets 67,847,516 48,683,696 LIABILITIES ACCRUED EXPENSES 3,533 0 ------------- ------------ NET ASSETS AVAILABLE FOR BENEFITS $ 67,843,983 $ 48,683,696 ============= ============ See notes to financial statements. -2- AHOLD USA, INC. 401(k) SAVINGS PLAN FOR UNION ASSOCIATES STATEMENTS OF CHANGES IN NET ASSETS AVAILABLE FOR BENEFITS YEARS ENDED DECEMBER 31, 2003 AND 2002 - -------------------------------------------------------------------------------- 2003 2002 ADDITIONS: Participant contributions $11,572,499 $12,505,016 Employer contributions 9,870 215,214 Net investment income/(loss) from interest in Master Trust 10,167,425 (7,032,610) Other 23,064 0 ----------- ----------- Total additions 21,772,858 5,687,620 ----------- ----------- DEDUCTIONS: Benefit payments 3,836,088 7,065,754 Administrative expenses 63,207 97,293 ----------- ----------- Total deductions 3,899,295 7,163,047 ----------- ----------- Assets transferred from/(to) other plans--net 1,286,724 (7,821,465) NET INCREASE (DECREASE) 19,160,287 (9,296,892) NET ASSETS AVAILABLE FOR BENEFITS Beginning of year 48,683,696 57,980,588 ----------- ----------- End of year $67,843,983 $48,683,696 ============ =========== See notes to financial statements. - 3 - AHOLD USA, INC., 401(k) SAVINGS PLAN FOR UNION ASSOCIATES NOTES TO FINANCIAL STATEMENTS YEARS ENDED DECEMBER 31, 2003 AND 2002 - -------------------------------------------------------------------------------- 1. DESCRIPTION OF THE PLAN The following brief description of the Ahold USA, Inc., 401(k) Savings Plan for Union Associates (the "Plan") is provided for general information purposes only. Participants should refer to the Plan Agreement for more complete information. General--The Plan is a defined contribution plan that was adopted by Ahold USA, Inc. (the "Company") effective July 1, 1997 to provide tax deferred savings to the Company and its subsidiaries' eligible hourly employees who are covered by collective bargaining agreements. Effective July 1, 2000, all of the assets of the Tops Markets Inc. Investment Savings Plan #003 were transferred into the Plan. The amount of assets transferred was $15,707,466. In August 2001, the Company acquired certain stores of Grand Union from C&S Wholesale Grocers. The employees of Grand Union were offered the opportunity to transfer their accounts from their plan with Grand Union to the Ahold USA, Inc. 401(k) Savings Plan Master Trust. Total assets transferred into the Plan were $7,811. Effective October 1, 2001, the assets for union associates of the Peapod Inc. 401(k) Savings Plan were transferred into the Plan. The amount of the assets transferred was $3,226. Additionally, assets may be transferred into or between related plans of the Company in connection with a change in an eligible employee's employment status (i.e., salaried, hourly, or union). Such transfers from other plans totaled $1,286,724 for 2003, and $284,382 for 2002. In August 2002, the three Tops divisions were sold to another company. Assets transferred out of the Plan as a result totaled $8,105,847. An employee is eligible to participate in the Plan after completing 1,000 hours within one year of service commencing at the employee's start date, and attainment of age 21. The Plan is a defined contribution plan subject to the provisions of the Employee Retirement Income Security Act of 1974 ("ERISA"). The Ahold USA Pension Committee approved an amendment number 6 to the Plan to effectuate the permanent suspension of investing in the Ahold American Depository Receipts ("ADR") Fund, effective December 4, 2003. Master Trust--Effective July 1, 1997, the Ahold USA, Inc. 401(k) Savings Plan Master Trust (the "Trust") was established to serve as the funding medium for the Plan. Fidelity Management Trust Company (the "Trustee") was appointed by the Company to hold, administer, and invest the assets of the Trust. The Trust is also the funding medium for other Company-sponsored employee benefit plans. Each of the plans participating in the Master Trust has a proportionate and undivided ownership interest in the Master Trust assets. Effective July 1, 2000, all of assets of the Tops Markets Inc. Investment Savings Plan #003 merged into the Ahold USA, Inc., 401(k) Savings Plan Master Trust. The amount of the assets merged was $15,707,466. In August 2001, the Company acquired certain stores of Grand Union from C&S Wholesale Grocers. The employees of Grand Union were offered the opportunity to transfer their accounts from their plan with Grand Union to the Ahold USA, Inc. 401(k) Savings Plan Master Trust. Total assets transferred into the Trust were $4,565,967. Effective October 1, 2001, all the - 4 - assets of the Peapod Inc. 401(k) Savings Plan merged into the Ahold USA, Inc. 401(k) Savings Plan Master Trust. The amount of the assets merged was $1,590,069. Administration--All administrative expenses associated with the Plan are paid by the Plan, except for the costs of Company employees responsible for Plan administration, which are paid by the Company. Contributions--A participant may elect to make pretax contributions to the Plan in an amount ranging from 1% to 18% (25% for non-highly compensated participants) of the participant's compensation (consisting of total earnings including overtime, bonuses, and other special allowances, as defined) up to a maximum amount established annually by the Internal Revenue Service ("IRS"). The Company, based upon the contracts negotiated with the unions for the various operating units, matches 50% of a participant's contribution as required by the union contracts such that the participants' contributions do not exceed 6% of the participants eligible compensation. Individual companies may make additional matching contributions on behalf of their eligible participants. Investments--Participants direct the investment of their contributions into various investment options offered by the Plan. Participant Accounts--Each participant's account is credited with the participant's contribution and allocations of (a) the Company's contribution, (b) Plan earnings (losses), (c) forfeitures of participant's nonvested accounts, and (d) an allocation of administrative expenses. Allocations are based on participant earnings or account balances, as defined. The benefit to which a participant is entitled is the benefit that can be provided from the participant's vested account. Vesting--A participant vests in the Company contribution at a rate of 20% for each year a participant works at least 1,000 hours. Employee contributions are fully vested. Forfeited balances of terminated participants are used to reduce future contributions by the Company. Loans to Participants--A participant is eligible to borrow from the Plan after participating in the Plan for at least one year. The minimum loan amount is $1,000 and may not exceed the lower of $50,000 or 50% of the participant's vested account balance. Each loan is secured by the participant's account and bears interest at prime (4.00% at December 31, 2003), adjusted monthly. Loans are repaid through payroll withholdings over terms of 6 months to 15 years. Payment of Benefits--A participant's account may be withdrawn upon attainment of age 59 1/2, retirement, death, or termination of employment. At such time, the participant is entitled to receive the entire value of his or her account either as a lump-sum amount or annual installments over a ten-year period. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Basis of Accounting--The accompanying financial statements are prepared under the accrual basis of accounting that is in accordance with accounting principles generally accepted in the United States of America. Investment Valuation and Income Recognition--Interest in the Master Trust is stated at fair market value as determined by the Trustee, based on quoted market prices of the underlying assets. The Plan utilizes various investment instruments. Investment securities, in general, are exposed to various risks such as interest rate, credit, and overall market volatility. Due to the level of risk associated with certain investment securities, it is reasonably possible that changes in the values of investment securities will occur in the near term and that such changes could materially affect the amounts reported in the statements of net assets available for plan benefits. -5- Participant loans are stated at cost, which approximates fair value. Purchases and sales of securities are recorded on a trade-date basis. Interest income is recorded on the accrual basis. Dividends are recorded on the ex-dividend date. Use of Estimates--The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of net assets available for benefits, changes therein, and disclosure of contingent assets and liabilities. Actual results could differ from those estimates. Expenses--Administrative expenses associated with the Plan are paid by the Plan, except for the costs of Company employees responsible for the Plan administration, which are paid by the Company. Payment of Benefits--Benefit payments to participants are recorded upon distribution. 3. MASTER TRUST The Plan's interest in the assets of the Master Trust is included in the accompanying statements of net assets available for benefits. A summary of the assets of the Master Trust as of December 31, 2003 and 2002, is as follows: 2003 2002 Ahold Company Stock Fund $ 11,793,738 $ 9,044,712 Fidelity Diversified International Stock Fund 17,739,116 10,359,990 Fidelity Equity Income Fund 33,483,194 24,993,421 Fidelity Freedom Income Fund 2,374,963 1,618,513 Fidelity Freedom 2000 Fund 2,606,219 2,056,821 Fidelity Freedom 2010 Fund 7,869,893 5,115,824 Fidelity Freedom 2020 Fund 8,632,747 4,821,981 Fidelity Freedom 2030 Fund 7,523,177 4,191,042 Fidelity Freedom 2040 Fund 1,553,760 488,235 Fidelity Growth & Income Fund 112,230,199 96,120,746 Fidelity Low-Priced Stock Fund 64,584,218 41,689,208 Fidelity Magellan Fund 69,278,214 51,980,005 Fidelity Managed Bond Fund 57,021,925 50,996,866 Fidelity Managed Income Portfolio II Class 3 Fund 224,797,206 201,902,354 Fidelity Puritan Fund 72,725,131 59,105,055 Janus Twenty Fund 0 34,759,628 Janus Worldwide Fund 0 42,818,546 Lord Abbett Development Growth 16,432,004 8,511,318 RBC Mid Cap Equity 1 4,031,794 0 Fidelity Blue Chip 3,199,494 0 Msift Value Adviser 0 5,585,616 Mutual Discovery Z 55,640,162 0 H&W Mid Cap Val 1 16,460,626 0 Spartan U.S. Equity Index Fund 44,326,332 32,278,258 Janus Adv. Cap. Appr I 45,542,534 50 MFS Value Fund A 7,134,807 4,265,387 ------------ ------------ $886,981,453 $692,703,576 ============ ============ - 6 - Allocations of assets of the Master Trust to participating plans as of December 31, 2003 and 2002, are as follows: 2003 Amount Percent Ahold USA, Inc. 401(k) Savings Plan $ 646,084,404 73 % Ahold USA, Inc. 401(k) Savings Plan for Hourly Associates 175,869,734 20 % Ahold USA, Inc. 401(k) Savings Plan for Union Associates 65,027,315 7 % ------------- --- $ 886,981,453 100 % ============= ===== 2002 Amount Percent Ahold USA, Inc. 401(k) Savings Plan $ 494,340,155 71 % Ahold USA, Inc. 401(k) Savings Plan for Hourly Associates 152,012,256 22 % Ahold USA, Inc. 401(k) Savings Plan for Union Associates 46,351,165 7 % ------------- --- $ 692,703,576 100 % ============== ===== Net investment income/(loss) of the Master Trust for the years ended December 31, 2003 and 2002, is as follows: Net Appreciation Total (Depreciation) in Net Interest and Fair Value of Investment Dividends Investments Income/(Loss) 2003 ------------------------------------------------------------- Ahold Company Stock Fund $ 0 $ 226,034 $ 226,034 Mutual Funds 21,946,651 115,841,447 137,788,098 ----------- ------------- ------------ Total $21,946,651 $ 116,067,481 $138,014,132 =========== ============= ============ 2002 ------------------------------------------------------------- Ahold Company Stock Fund $ 0 $ (7,876,656) $ (7,876,656) Mutual Funds 18,776,502 (100,320,662) (81,544,160) ---------- ------------- ------------- Total $18,776,502 $(108,197,318) $(89,420,816) =========== ============== ============== Investment earnings of the Master Trust are allocated according to each plan's balance in relation to the total Master Trust fund balance. Allocations of net investment income/(loss) of the Master Trust to the participating plans for the years ended December 31, 2003 and 2002, are as follows: Ahold USA, Inc. 401(k) Savings Plan $104,014,992 $(70,857,571) Ahold USA, Inc. 401(k) Savings Plan for Hourly Associates 23,832,015 (11,530,635) Ahold USA, Inc. 401(k) Savings Plan for Union Associates 10,167,425 (7,032,610) ------------ ------------- Total $138,014,432 $(89,420,816) ============= ============= - 7 - 4. PLAN TERMINATION The Company has the right under the Plan, although it has not expressed any intent to do so, to discontinue its contributions at any time and to terminate the Plan subject to the provisions set forth in ERISA. In the event of Plan termination, all participants' accounts will become fully vested. 5. RELATED PARTY TRANSACTIONS Certain plan investments are shares of mutual funds managed by affiliates of Fidelity Management Trust Company, the trustee as defined by the Plan. Therefore, these transactions qualify as party-in-interest transactions. Fees paid by the Plan for the investment management services amounted to $63,207 for 2003 and $97,293 for 2002. 6. FEDERAL INCOME TAX STATUS The Internal Revenue Service has determined and informed the Plan by a letter dated May 22, 2002, that the Plan and related Trust are designed in accordance with applicable sections of the Internal Revenue Code. The plan administrator and the Plan's tax counsel believe that the Plan is currently designed and being operated in compliance with the applicable requirements of the Internal Revenue Code and the Plan; thus the related Trust continues to be tax-exempt. Therefore, no provision for income taxes has been included in the Plan's financial statements. 7. LITIGATION AND GOVERNMENTAL/REGULATORY INVESTIGATIONS On February 24, 2003 the Company's parent, Royal Ahold ("Ahold"), announced, among other things, that it would be restating its earnings for the fiscal year 2001 and the first three quarters of the fiscal year 2002, because of certain accounting irregularities at one of its operating subsidiaries, U.S. Foodservice, Inc. ("U.S. Foodservice"), and that the historical financial statements of Ahold would have to be restated because certain other subsidiaries had been improperly consolidated (the "February 24 Announcement"). Following the February 24 Announcement, the United States Attorney for the Southern District of New York (the "U.S. Attorney") commenced a grand jury criminal investigation relating to possible wrongdoing, and the United States Securities & Exchange Commission ("SEC") commenced a civil investigation relating to possible violations of U.S. securities laws, by Ahold, its subsidiaries, including the Company, and certain of their respective current and former officers, directors and employees in connection with the events leading to the February 24 Announcement and other accounting-related matters. With respect to the SEC civil investigation, the SEC announced on October 13, 2004, as part of an overall settlement agreement, that it would not seek a penalty from Ahold because of, among other reasons, the Company's extensive cooperation with the Commission's investigation. In addition, following the February 24 Announcement, United States Department of Labor ("DOL") opened both civil and criminal investigations into whether any violations of ERISA were committed by Ahold and certain of its current and former officers, directors and employees in connection with the 401(k) retirement savings plan of Ahold USA, Inc. In the course of the DOL criminal investigation, which is also being coordinated with the U.S. Attorney's investigation, a letter request, dated July 9, 2003, was issued by the DOL relating to the Plan. With respect to the DOL civil investigation, Ahold received a letter closing the case on June 18, 2004. The DOL did not issue a fine to Ahold. The DOL noted that Ahold needed to improve processes with respect to the production of the Form 5500 and plan expenses. With respect to the DOL criminal investigation, the Company is fully cooperating with the investigation and has reached an agreement with the DOL regarding the production of documents in response to the letter request. Additionally, the Company's legal counsels are involved in ongoing discussions with the staff of the DOL in order to fully ascertain the staff's position in these - 8 - matters. In view of the nature and stage of those discussions, the Company cannot at this point predict when the investigation will be completed, whether the Company will actually be charged with or convicted of any violation of law or whether any fines will be imposed upon the Company or what the final amount of such fines would be or what actions, if any, the Company will be required to take with respect to the Plan. Following the February 24 Announcement, numerous putative class actions claiming violations of Section 10(b) of the Securities & Exchange Act of 1934 (the "Exchange Act") and Rule 10b-5 promulgated thereunder and Section 20(a) of the Exchange Act (collectively, the "Securities Action") were filed on behalf of Ahold's stockholders. Additionally, two class actions were also filed on behalf of participants in the 401(k) retirement savings plan of Ahold USA, Inc. against Ahold, Ahold USA, Inc. and certain of Ahold's and its subsidiaries' respective current and former officers, directors and employees and one on behalf of the participants in the 401(k) retirement savings plan of U.S. Foodservice against U.S. Foodservice and certain of its current and former officers, directors and employees alleging violations of ERISA (collectively, the "ERISA Actions"). To date, this litigation does not yet involve any claims relating to the Plan. Due to the early stages of this litigation, however, the Company is unable to predict whether the likelihood of an adverse judgment against the Company is either probable or remote. Further, in the event of an adverse judgment, the Company is unable to predict the amount of damages the Company would face as result of such a judgment. ****** - 9 - AHOLD USA, INC 401(k) SAVINGS PLAN FOR UNION ASSOCIATES SCHEDULE H, PART IV, LINE 4i - SCHEDULE OF ASSETS (HELD AT END OF YEAR) AS OF DECEMBER 31, 2003 - -------------------------------------------------------------------------------- Party- Identity of Description of Investment, in-Interest Issuer, Borrower, Including Maturity Date, Rate of to Lessor, or Similar Interest, Collateral, Par Current the Plan Party or Maturity Value Value * Interest in Master Trust $65,027,315 * Loans to participants Various loans, bearing interest at prime prime (and prime plus 1% for loans withdrawn prior to July 1, 2000), 2,814,848 maturities up to 15 years ----------- Total $67,842,163 =========== * Party-in-interest. - 10 - Exhibits Exhibit Number Description of Documents - -------------- ------------------------ 1 Independent Auditor's Consent