Exhibit 4(b)(ii).6
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Contract on Solution Delivery
no. 01/ETB/2000
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entered into pursuant to (S)269 (2) of the Commercial Code
(Act no. 513/1991 Coll.)
and to (S)39 of the Copyright Act (Act no. 383/1997 Coll.)
by and between the Parties:
Provider: Login, a.s.
Dlha 2,
900 31 Stupava, Slovak Republic
represented by: Ing. Pavol Cupa
CEO / Chairman of the Board of Directors
ID: 341 16206
Tax ID: 341 16206 / 606
Bank: PKB Malacky
Account no.: 3277754001/5600
(hereinafter the "Provider")
User: EuroTel Bratislava, a.s.
Stefanikova 17
811 05 Bratislava, Slovak Republic
represented by: Ing. Josef Barta
CEO / Statutory representative
Thomas Cancro
CFO / Statutory representative
ID: 35705019
Tax ID: 35705019/600
Bank: Tatrabanka Bratislava
Account no.: 2622021710/1100
(hereinafter the "User")
Page 1 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Article 1
Deliverables
1.1. Provider, as an authorized partner of Sun Microsystems, undertakes to
deliver and User undertakes to receive the following hardware products:
----------------------------------------------------------------------
Item Name Quantity
----------------------------------------------------------------------
Sun Enterprise 450 Server 1 pc
----------------------------------------------------------------------
Sun StorEdge L 700 1 pc
----------------------------------------------------------------------
1.1.1. Precise specification (configuration) of hardware products
including a detailed list of their components is contained in
Schedule 1 hereto.
1.2. Provider, as an authorized partner of Tivoli Systems, represents to have
the right to provide license for all supplied software products that are
delivered to the User, and that it shall provide such licenses.
1.2.1. Provider undertakes to deliver and User undertakes to receive
software products within the following scope of software licenses:
-----------------------------------------------------------------------
Item Name Quantity
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Storage Manager server - Unix 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Network Enabler - Unix 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Extended device support - Unix 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Disaster Recovery Manager - Unix 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Storage Manager server - NT 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Network Enabler - NT 1 pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Storage Manager B/A client 48 pcs
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Data Protection for Oracle 4 pcs
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Data Protection for Lotus Notes 1pc
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Data Protection for MS SQL 5 pcs
-----------------------------------------------------------------------
-----------------------------------------------------------------------
Tivoli Data Protection for SAP R/3 2 pcs
-----------------------------------------------------------------------
-----------------------------------------------------------------------
SQL BackTrack for Oracle Licenses specification
in Schedule 2.
-----------------------------------------------------------------------
SQL- BackTrack OBSI Module for TSM 8 pcs
-----------------------------------------------------------------------
1.3. Provider undertakes to deliver and User undertakes to receive services
supporting the software products and the solution that are an integral
part of the delivery:
1.3.1. Provider undertakes to deliver and User undertakes to receive
services supporting software products that are an integral part of
the delivery:
-----------------------------------------------------------------------
Item Name
-----------------------------------------------------------------------
Technical Support for SQL BackTrack for Oracle - for 1 year
-----------------------------------------------------------------------
Technical Support for SQL BackTrack OBSI Module for TSM - for 1 year
-----------------------------------------------------------------------
1.3.2. Provider undertakes to deliver and User undertakes to receive
services supporting software products that are an integral part of
the delivery:
------------------------------------------------------------------------
Item Name
------------------------------------------------------------------------
Technical Support for Tivoli Storage Manager server - Unix for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Network Enabler - Unix for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Extended device support - Unix for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Disaster Recovery Manager - Unix for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Storage Manager server - NT for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Network Enabler - NT for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Storage Manager B/A client for 1 year
------------------------------------------------------------------------
Page 2 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Technical Support for Tivoli Data Protection for Oracle for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Data Protection for Lotus Notes for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Data Protection for MS SQL for 1 year
------------------------------------------------------------------------
Technical Support for Tivoli Data Protection for SAP R/3 for 1 year
------------------------------------------------------------------------
1.3.2.1. Technical Support means the provision of new releases, updates
or revised versions of software, granting of rights to use them,
technical support for updated software versions and assistance
of technical specialists in fixing problems related to products
specified in Article 1, paragraph 1.2.1.
1.3.3. Provider undertakes to deliver and User undertakes to receive
services supporting the solution that are an integral part of
the delivery:
------------------------------------------------------------------------
Item Name
------------------------------------------------------------------------
1st Level OnSite Technical Support for 1 year
------------------------------------------------------------------------
1.3.3.1. 1st Level OnSite Technical Support means the support ensuring
problem-free operations of the solution. This support serves the
purpose of problem identification, determination of
problem-causing area or component, development of subsequent
problem solving action plan and arrangement of the
implementation of a solution addressing configuration problems.
1.4. Provider undertakes to deliver and User undertakes to receive the
Provider's services. For the purpose of this paragraph, the Provider's
services mean the following activities:
--------------------------------------------------------------------------------------------------------
Item Name
--------------------------------------------------------------------------------------------------------
Infrastructure installation and configuration Sun Enterprise 450 Server and Sun StorEdge L700)
--------------------------------------------------------------------------------------------------------
Installation and configuration of Tivoli Storage Manager
--------------------------------------------------------------------------------------------------------
Installation and configuration of Tivoli Storage Manager server
--------------------------------------------------------------------------------------------------------
File Systems backup implementation
--------------------------------------------------------------------------------------------------------
Technical Support for Tivoli Extended device support - Unix for 1 year
--------------------------------------------------------------------------------------------------------
Implementation of Disaster Recovery Manager
--------------------------------------------------------------------------------------------------------
Oracle databases backup implementation
--------------------------------------------------------------------------------------------------------
MS SQL databases backup implementation
--------------------------------------------------------------------------------------------------------
Notes/Domino environment backup implementation
--------------------------------------------------------------------------------------------------------
SAP R/3 backup implementation
--------------------------------------------------------------------------------------------------------
Backup system integration with existing IS infrastructure
--------------------------------------------------------------------------------------------------------
1.4.1. Individual services mean the implementation of a backup and
archiving solution in accordance with the specification of
solution implementation detailed in Schedule 3.
1.5. Provider undertakes to deliver and User undertakes to receive the
Provider's services. For the purpose of this paragraph, the Provider's
services mean the following activities:
--------------------------------------------------------------------------------------------------------
Item Name
--------------------------------------------------------------------------------------------------------
Training - Tivoli Storage Manager Implementation - 4 days
--------------------------------------------------------------------------------------------------------
Training - Tivoli Storage Manager Advanced Administration - 4 days
--------------------------------------------------------------------------------------------------------
1.6. If requested by User, Provider undertakes to deliver and User
undertakes to receive products for building a Storage Area Network
(hereinafter "SAN") including the following:
--------------------------------------------------------------------------------------------------------
Item Name Quantity
--------------------------------------------------------------------------------------------------------
FC Switch Brocade SilkWorm 1
--------------------------------------------------------------------------------------------------------
FC Bridge Crossroads 1
--------------------------------------------------------------------------------------------------------
FC HBA Jaycor 1
--------------------------------------------------------------------------------------------------------
SAN infrastructure 1
--------------------------------------------------------------------------------------------------------
Page 3 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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1.6.1. Provider undertakes to deliver additional SAN components for
systems connected to SAN based on User's specification.
1.7. Provider undertakes to deliver and User undertakes to receive the
Provider's services for building a SAN relevant to the items specified
under Article 1 paragraph 1.6. hereof including the following:
--------------------------------------------------------------------------------------------------------
Item Name
--------------------------------------------------------------------------------------------------------
Installation and configuration of SAN components
--------------------------------------------------------------------------------------------------------
Configuration of SAN architecture
--------------------------------------------------------------------------------------------------------
1.7.1. Installation and configuration of SAN components means mutual
connection and launch of operations for products specified under
Article 1 paragraph 1.6 hereof.
1.7.2. Configuration of SAN architecture means the commencement of
functioning cooperation of hardware and software products
specified under Article 1 paragraphs 1.1. and 1.2. hereof using
SAN infrastructure.
1.8. Provider undertakes to deliver and User undertakes to receive, based on
User's request, supplementary services of the Provider. Supplementary
services of the Provider mean the following activities:
--------------------------------------------------------------------------------------------------------
Item Name
--------------------------------------------------------------------------------------------------------
On-site consulting in the duration of 1 day
--------------------------------------------------------------------------------------------------------
1.8.1. User's request for the respective service means its binding
order.
1.8.2. On-site consulting means preparatory and implementation
activities outside of the scope of deliverables set forth in
Article 1 paragraphs 1.3., 1.4., 1.5. and 1.6. hereof.
1.9. Maintenance services for Sun Microsystems hardware products pursuant to
Article 1 paragraph 1.1. hereof shall be provided for in the standard
form of an addendum to the Maintenance Agreement between User and Sun
Microsystems.
Article 2
Time and Place of Delivery
2.1. Provider undertakes to furnish the deliverables to the User in the
agreed quantity specified in Article 1 paragraph 1.1. hereof no later
than within 6 weeks from the execution date of this Contract.
2.2. Provider undertakes to furnish the deliverables to the User in the
agreed quantity specified in Article 1 paragraph 1.2.1. hereof no later
than within 6 weeks from the execution date of this Contract.
2.3. Provider undertakes to furnish the deliverables to the User in the
agreed quantity specified in Article 1 paragraph 1.3. hereof as follows:
2.3.1. Regarding technical support as set forth in Article 1 paragraphs
1.3.1. and 1.3.2. hereof, immediately following the supply of
deliverables pursuant to Article 2 paragraph 2.1. hereof.
Page 4 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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2.3.2. Regarding technical support as set forth in Article 1 paragraph
1.3.3. hereof, immediately following handover of work pursuant
to the implementation time schedule specified in Schedule 3
hereto.
2.3.3. Technical support shall be provided for period of a current year
starting from the anniversary day of the product delivery.
2.4. Performance pursuant to Article 1 paragraph 1.4. hereof shall commence
based on mutual agreement, in any case no later than within 10 working
days from delivery of products specified in Article 1 paragraphs 1.1.
and 1.2.1.hereof. Individual activities underlying the deliverables set
forth under Article 1 paragraph 1.4. hereof shall be performed smoothly
in a time sequence corresponding with the approved project plan drawn up
based on the solution implementation specification in Schedule 3 hereto.
Performance under Article 1 paragraph 1.4. hereof shall end in
accordance with the approved time schedule of activities drawn up based
on the solution implementation specification in Schedule 3 hereto. In
the event that the conditions or reference materials on part of the User
fail to be furnished in time and in accordance with Article 7 paragraph
8.2.1. hereof, the performance shall be proportionately prolonged.
Maximum prolongation on part of the User may be 10 working days.
2.4.1. User undertakes to take over on a preliminary basis the
activities specified under Article 1 paragraph 1.4. hereof and
in Schedule 3 hereto no later than within 2 working days from
the handover of the partial work (phase) and upon submission of
an acceptance protocol by Provider.
2.4.2. User undertakes to take over duly performed activities defined
in form of acceptance criteria, activities specified under
Article 1 paragraph 1.4. hereof and in Schedule 3 hereto no
later than within 5 working days from the handover of the
partial work (phase) and upon submission of an acceptance
protocol by Provider. Detailed acceptance criteria shall be
defined in writing always prior to the launch of individual
phases and shall be verified by contact persons of the parties
hereto.
2.5. User and Provider undertake to furnish the deliverables set forth in
Article 1 paragraph 1.5 hereof in accordance with the training time
schedule of IBM`s authorized training center.
2.5.1. User undertakes to consummate the training at a time preceding
the commencement of performance under Article 2 paragraph 2.4.
and the Provider shall be obliged to organize this training.
2.6. Provider undertakes to furnish the deliverables to the User in the
agreed quantity specified in Article 1 paragraph 1.6. hereof on the
basis of their mutual agreement, i.e. in form of a list of specific
components signed by the contact persons of both parties hereto.
2.7. Performance pursuant to Article 1 paragraph 1.7. hereof shall commence
based on mutual agreement. Individual activities underlying the
deliverables set forth under Article 1 paragraph 1.7. hereof shall be
performed smoothly in a time sequence corresponding with a time schedule
plan drawn up post facto.
2.8. User and Provider undertake to furnish the deliverables set forth in
Article 1 paragraph 1.8. hereof at a time mutually agreed by them.
2.9. Deliverables shall be furnished by the Provider to the User at the
address EuroTel Bratislava, Bajkalska 24, and at other branches and
offices of the User.
Page 5 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Article 3
Price of Deliverables
3.1. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.1. hereof shall be USD 207,123; i.e. in
words: Two hundred and seven thousand one hundred and twenty-three USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Sun Enterprise 450 Server 58,737
--------------------------------------------------------------------------------------------------------
Sun StorEdge L 700 148,386
--------------------------------------------------------------------------------------------------------
Total 207,123
--------------------------------------------------------------------------------------------------------
3.2. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.2. hereof shall be USD 206,169; i.e. in
words: Two hundred and six thousand onehundred and sixty-nine USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Tivoli Storage Manager server - Unix 1,602
--------------------------------------------------------------------------------------------------------
Tivoli Network Enabler - Unix 7,025
--------------------------------------------------------------------------------------------------------
Tivoli Extended device support - Unix 12,558
--------------------------------------------------------------------------------------------------------
Tivoli Disaster Recovery Manager - Unix 9,625
--------------------------------------------------------------------------------------------------------
Tivoli Storage Manager server - NT 722
--------------------------------------------------------------------------------------------------------
Tivoli Network Enabler - NT 3,764
--------------------------------------------------------------------------------------------------------
Tivoli Storage Manager B/A client 4,032
--------------------------------------------------------------------------------------------------------
Tivoli Data Protection for Oracle 18,346
--------------------------------------------------------------------------------------------------------
Tivoli Data Protection for Lotus Notes 928
--------------------------------------------------------------------------------------------------------
Tivoli Data Protection for MS SQL 4,640
--------------------------------------------------------------------------------------------------------
Tivoli Data Protection for SAP R/3 12,376
--------------------------------------------------------------------------------------------------------
SQL BackTrack for Oracle 124,759
--------------------------------------------------------------------------------------------------------
SQL- BackTrack OBSI Module for TSM 5,792
--------------------------------------------------------------------------------------------------------
Total 206,169
--------------------------------------------------------------------------------------------------------
3.3. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.3. hereof shall be USD 46,136; i.e. in
words: Forty-six thousand one hundred and thirty-six USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Technical Support for Tivoli Storage Manager 0
--------------------------------------------------------------------------------------------------------
Technical Support for SQL BackTrack 26,383
--------------------------------------------------------------------------------------------------------
1st Level OnSite Technical Support 19,753
--------------------------------------------------------------------------------------------------------
Total 46,136
--------------------------------------------------------------------------------------------------------
3.3.1. Parties hereto have agreed that the price of the deliverables
specified under Article 1 paragraph 1.3.1. hereof per year in
the forthcoming years shall be USD 26,383; i.e. in words:
Twenty-six thousand three hundred and eighty-three USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Technical Support for SQL BackTrack 26,383
--------------------------------------------------------------------------------------------------------
Total 26,383
--------------------------------------------------------------------------------------------------------
Page 6 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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3.3.2. Parties hereto have agreed that the price of the deliverables
specified under Article 1 paragraph 1.3.2. hereof per year in
the forthcoming years shall be USD 11,356; i.e. in words: Eleven
thousand three hundred and fifty-six USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Technical Support for Tivoli Storage Manager 11,356
--------------------------------------------------------------------------------------------------------
Total 11,356
--------------------------------------------------------------------------------------------------------
3.3.3. Parties hereto have agreed that the price of the deliverables
specified under Article 1 paragraph 1.3.3. hereof per year in
the forthcoming years shall be USD 19,753; i.e. in words:
Nineteen thousand seven hundred and fifty-three USD:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
1st Level OnSite Technical Support 19,753
--------------------------------------------------------------------------------------------------------
Total 19,753
--------------------------------------------------------------------------------------------------------
3.3.4. Provider reserves the right to change the price for Technical
Support if the price (pricing) for provided Technical Support
changes.
3.4. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.4. hereof shall be SKK 3,000,000; i.e. in
words: Three million SKK:
--------------------------------------------------------------------------------------------------------
Item Name Price (SKK)
--------------------------------------------------------------------------------------------------------
Infrastructure installation and configuration (hardware products) 500,000
--------------------------------------------------------------------------------------------------------
Installation and configuration of Tivoli Storage Manager:
--------------------------------------------------------------------------------------------------------
Installation and configuration of Tivoli Storage Manager server 500,000
--------------------------------------------------------------------------------------------------------
File Systems backup implementation 300,000
--------------------------------------------------------------------------------------------------------
Implementation of Disaster Recovery Manager 100,000
--------------------------------------------------------------------------------------------------------
Oracle databases backup implementation 400,000
--------------------------------------------------------------------------------------------------------
MS SQL databases backup implementation 200,000
--------------------------------------------------------------------------------------------------------
Notes/Domino environment backup implementation 300,000
--------------------------------------------------------------------------------------------------------
SAP R/3 backup implementation 200,000
--------------------------------------------------------------------------------------------------------
Backup system integration with existing infrastructure 500,000
--------------------------------------------------------------------------------------------------------
Total 3,000,000
--------------------------------------------------------------------------------------------------------
3.5. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.5. per person shall be as follows:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
Training - Tivoli Storage Manager Implementation - 4 days 90,000
--------------------------------------------------------------------------------------------------------
Training - Tivoli Storage Manager Advanced Administration - 4 days 100,000
--------------------------------------------------------------------------------------------------------
3.6. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.6. hereof shall be specified at the time
they are due for delivery.
3.7. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.7. hereof shall be specified at the time
they are due for delivery.
3.8. Parties hereto have agreed that the price of the deliverables specified
under Article 1 paragraph 1.8. hereof shall be as follows:
--------------------------------------------------------------------------------------------------------
Item Name Price (USD)
--------------------------------------------------------------------------------------------------------
On-site consulting in the duration of 1 day 32,500
--------------------------------------------------------------------------------------------------------
Page 7 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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3.9. All prices specified herein are without V.A.T.; V.A.T. shall be invoiced
in accordance with the applicable regulations.
3.10. Payments shall be made in Slovak crowns (SKK). Conversion of the
respective prices specified in USD to SKK shall be based on the FX
exchange rate of the Slovak National Bank effective on the day of
taxable supply.
3.11. In the event that any state-regulated duty and import surcharge terms
effective at the time of Contract execution change by the time the
deliverables hereunder are to be furnished, Provider shall adjust the
prices by a percentage relevant to such change.
3.12. Provider shall receive from the User an advance in the amount of SKK
2,500,000 transferred to the Provider's account within 10 days from the
execution date of this Contract.
3.13. Prices specified in the paragraphs herein above include duty, import
surcharge, transportation to the place of delivery.
Article 4
Payment Terms and Sanctions
4.1. Provider shall be entitled to issue an invoice for the deliverables
specified under Article 1 paragraphs 1.1. through 1.8. hereof upon the
User's receipt of delivery, partial delivery or individual services
pursuant to this Contract. The invoice maturity period shall be 30 days
from the date of taxable supply, in any case no earlier than 15 days
from invoice receipt. User shall pay the due amount to the Provider
within the said period by means of bank transfer to the Provider's bank
account.
4.2. Pursuant to Article 1 paragraphs 1.3.1., 1.3.2. and 1.3.3. hereof, the
Technical Support Agreement shall be renewed once a year unless the User
notifies the Provider in writing of his intention not to prolong this
Contract at least thirty (30) days prior to the expiry of a current year
of the life of this Contract. Maintenance fees paid by the User shall be
paid annually, prior to the beginning of a new year, based on an invoice
issued by the Provider
4.3. Payment for the Provider's services set forth in Article 1 paragraph
1.4. hereof shall be realized based on the delivery of individual
services.
4.4. In the event of any delays in the delivery dates, the Provider
undertakes to grant the User a discount of 0.05% of the price of the
deliverables specified under Article 3 paragraphs 3.1., 3.2., 3.3. and
3.6. hereof per day of delay.
4.5. In the event that an invoice fails to be paid by its due date, the User
undertakes to pay the Provider a pastdue interest of 0.05% per day of
delay, but in any case not exceeding the price of the furnished
deliverables.
4.6. In the event of any delays in the delivery dates of services specified
in the approved implementation time schedule, the Provider undertakes to
grant the User a discount of 0.05% of the price of the deliverables
specified under Article 3 paragraphs 3.4. hereof per day of delay.
4.7. In the event of any breach of implementation conditions specified under
Article 7 paragraph 8.2.1. hereof, the User undertakes to pay the
Provider a penalty interest of 0.05% of the price of the deliverables
specified under Article 3 paragraphs 3.4. hereof per day of delay. This
sanction shall increase to 0.1% after the performance commencement date
specified in Article 2 paragraph 2.4. hereof.
Page 8 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Article 5
Warranties
5.1. Provider intermediates the following warranty for hardware components:
--------------------------------------------------------------------------------------------------------
Item Name Warranty
--------------------------------------------------------------------------------------------------------
Sun Enterprise 450 Server 3 years
--------------------------------------------------------------------------------------------------------
Sun StorEdge L700 1 year
--------------------------------------------------------------------------------------------------------
FC Switch Brocade SilkWorm 1 year
--------------------------------------------------------------------------------------------------------
FC Bridge Crossroads 1 year
--------------------------------------------------------------------------------------------------------
FC HBA Jaycor 1 year
--------------------------------------------------------------------------------------------------------
5.2. Provider intermediates the software guarantee of Tivoli Systems in
accordance with the guarantee conditions of the said company that are
specified in Schedule 4 hereto.
5.3. Provider warrants the operability of the implemented solution for a
period of 1 year following the handover of the entire solution.
5.3.1. During the warranty period the Provider shall use its best
effort to fix all detected errors jointly with the hardware
and software suppliers (also those not delivered by a vendor).
If the Provider is notified of an error by the User, the
Provider shall send a sample of the "action" in which the
error occurred plus a printout of the respective input, output
and a description of the problem that the User believes to
have caused the error.
5.3.2. User shall provide full access to equipment and software if it
is considered necessary by the Provider for the duly
fulfillment of its obligations hereunder; such access shall be
provided during working hours (or, as the case may be, at any
other agreed time).
5.3.3. Warranty shall not apply in the case of unauthorized
intervention of the User in the configuration of the solution.
5.4. Technical Support pursuant to Article 1 paragraph 1.3.3. shall be
provided by the Provider's specialists based on request of the User.
Such User request shall be raised by e-mail sent to the address
support@login.sk and by telephone on the number 0903716425. Provider
undertakes to give feedback regarding the request within 4 hours from
request receipt. The time by which the request is handled shall be set
depending on the nature of the issue at stake.
5.5. The warranties stated above are the only warranties made by the
Provider and apart from them the Provider shall have no liability for
any indirect or consequential damages of any kind.
Article 6
Proprietary Rights, Confidentiality
6.1. User acknowledges that no proprietary rights have been assigned to the
User and that the User has not been granted the permission to publish
or to reproduce the software unless the same was explicitly stated to
be permissible under this Contract or by law.
6.2. User shall have the right to use the software in accordance with the
terms specified in the License Agreement and with the provisions of the
Copyright Act.
6.3. Provider shall be liable to ensure the granting of all licenses and
permits in writing that are necessary for the undisturbed enforcement
of User's rights connected to the products hereunder.
Page 9 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
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Article 7
Non-Disclosure
7.1. Provider undertakes that it and/or persons engaged by it for the
fulfillment of his liabilities hereunder shall hold the data and
information that they encounter in connection with the deliverables
hereunder and that are deemed confidential by the User in strict
confidence.
7.2. Provider shall be held liable for any loss caused by the breach of its
obligations arising from paragraph 7.1. pursuant to (S)373 of the
Commercial Code.
Article 8
Other Provisions
8.1. Parties hereto have agreed on the following contact persons for dealing
with matters arising under this Contract:
----------------------------------------------------------------------------------------------------
Ing. Vladimir Dudlak
-------------------------------------------------------------
On behalf of User: Ing. Jan Szuda
-------------------------------------------------------------
Ing. Peter Kuliffay
----------------------------------------------------------------------------------------------------
Ing. Ivan Bock
-------------------------------------------------------------
On behalf of Provider: Ing. Ladislav Kois
-------------------------------------------------------------
RNDr. Drahomir Volny
----------------------------------------------------------------------------------------------------
8.1.1. Contact persons shall be held responsible and shall have the
right to act in all technical and organizational matters
related to this Contract.
8.2. User undertakes to provide for the Provider during the period of
service delivery conditions facilitating efficient performance of
activities related to these services. Requirements regarding the
conditions to be provided shall be given to the User by the Provider at
least 5 working days prior to the delivery of a specific service. User
shall be obliged to verify these requirements at least 3 days prior to
the delivery of the said service and to provide the required
conditions.
8.2.1. User undertakes not to prolong the preparations for the
furnishing of deliverables by more than ten (10) working days.
8.3. Under no circumstances shall the User be permitted to make software
copies save for the purpose of making two backup copies. User shall be
authorized to use a backup copy only in such case and only for such
period that is necessary for the replacement of the copy normally used.
User shall keep the backup copies in a safe place that is under the
User's supervision.
Article 9
General Provisions
9.1. Other related services or works that may be provided to the User by the
Provider as well as all future amendments and supplements to this
Contract signed by the representatives of the parties hereto shall be
subject to the consent of both parties hereto in form of written
addenda to this Contract.
9.2. Parties hereto shall have the right to terminate this Contract for
reasons stipulated in the Commercial Code and/or other applicable laws.
Page 10 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
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9.3. This Contract becomes valid and effective by virtue of its signing by
the representatives of the parties hereto.
9.4. This Contract is being executed in four counterparts, two of them for
the User and two counterparts for the Provider.
9.5. Parties hereto agree that relations not provided for in this Contract
shall be governed by (S)269 paragraph (2) of the Commercial Code (Act
no. 513/1991 Coll.).
9.6. Herewith, the parties hereto declare that they have perused this
Contract and in witness of their consent to its content, free of any
reservations, they attach their signatures.
The following schedules are an integral part of this Contract:
Schedule 1 - Configuration of hardware products
Schedule 2 - SQL BackTrack License Specification
Schedule 3 - Solution Implementation Specification
Schedule 4 - Warranty Conditions of Tivoli Systems Inc.
In Bratislava, on October 18, 2000
User: EuroTel Bratislava, a.s. User: Login a.s.
------------------------ -----------------------
Signature: /s/ Josef Barta Signature: /s/ Pavol Cupa
------------------------ -----------------------
Name: Josef Barta Name: Pavol Cupa
------------------------ -----------------------
Position: CEO, Prokurist Position: CEO / Chairman of the
Board of Directors
------------------------ -----------------------
Signature: /s/ Thomas J. Cancro
------------------------ -----------------------
Name: Thomas J. Cancro
------------------------ -----------------------
Position: CFO, Prokurist
------------------------ -----------------------
Page 11 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Schedule 1: Configuration of Hardware Products
- ------------------------------------------------------------------------------------------------------------------
Product Product Number Description Qty
- ------------------------------------------------------------------------------------------------------------------
Sun Enterprise E 450 A25-UJD2-9S-002EJ E450 server, 2x 400MHZ proc., 2GB RAM, 1
server 2x 18GB HDD
-----------------------------------------------------------------------------------------
X1152A Int. Sun FDDI/P SAS 2.0 1
-----------------------------------------------------------------------------------------
X6541A Int. PCI Ultra SCSI Diff. Card 2
-----------------------------------------------------------------------------------------
X3668A PGx32 Card W/Video Adaptor 1
-----------------------------------------------------------------------------------------
X3530A European Universal Country Kit 1
-----------------------------------------------------------------------------------------
SOLZS-080B9AY9 Solaris 7 Std English-Only 1
-----------------------------------------------------------------------------------------
X6601A E450 8Bay Storage Expansion Kit, 10K 2
-----------------------------------------------------------------------------------------
X5237A Int. Disk 18.2GB/10k USCSI 8
-----------------------------------------------------------------------------------------
X1033A Int. PCI10/100BASET NIC 2 2
- ------------------------------------------------------------------------------------------------------------------
Sun StorEdge L700 SG-XLIBL700-BASE StorEdge L700 library base 1
- ------------------------------------------------------------------------------------------------------------------
SG-XTAPDL7-L700 DLT700 Drive Option 4
- ------------------------------------------------------------------------------------------------------------------
SG-XMEDDLCTIV-10 DLT Compact IV Tape, 10 Pack 26
- ------------------------------------------------------------------------------------------------------------------
SG-ZMED4MMCL-10 Cleaning tapes/10 Pack 5
- ------------------------------------------------------------------------------------------------------------------
SG-XMEDCART-1MAG Media magazine 5
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X979A Cable Diff. SCSI 12M 2
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Page 12 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Schedule 2: SQL BackTrack License Specification
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Server Database Size
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BETA EBIL 120 GB
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GAMA ERAT 70 GB
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FLEX FLEX 15 GB
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FIFO 10 GB
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EIP SITY 20 GB
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Report STAT 200 GB
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FMS FRDB 160 GB
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BSCS1 MDSSA 5 GB
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EUTELA 20 GB
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CALLSTAT EWH 1000 GB
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Page 13 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Schedule 3: Solution Implementation Specification
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Continuous project management
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Objective: Project coordination on the part of LOGIN a.s.
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Assumptions Identification of engaged employees on part of the User with respective authorities, who
and relations: are responsible for project performance on part of the User, authorized to accept
individual phases of the work on behalf of the User.
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Key action: Setting up a project team and determination of responsibilities
Development of the complete project plan
Drawing up the flow and scope of works
Development of backup strategy
Phase review process
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Checklist: Set up project team
Determined scope of authority and responsibility
Developed backup strategy
Specified time schedule and scope of works
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Acceptance Approved project plan
criteria:
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Phase 1 : Hardware and software delivery
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Objective: Delivery of instruments prior to the start of implementation
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Assumptions Signed contract between User and Provider.
and relations:
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Key action: Delivery of hardware products
Delivery of software licenses
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Acceptance Delivery note confirmed by both contractual parties
criteria:
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Phase 2 : Installation and configuration of hardware products
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Objective: Instruments prepared for the commencement of implementation
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Assumptions Delivery of equipment.
and relations:
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Key action: Installation and configuration of Sun Enterprise 450 server
Installation and configuration of Sun StorEdge L700
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Checklist: Functional Sun E450 server
Functional Sun StorEdge L700 tape library
Functional communication between server and tape library
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Acceptance Functional hardware communicating at system level
criteria:
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Page 14 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Phase 3 : Installation and configuration of Tivoli Storage Manager
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Objective: Backup ensured by TSM
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Assumptions Functional HW and OS on the system designated to serve as TSM server
and relations: Correction codes installed on Solaris server
Configured and available Sun StorEdge L700 tape library
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Key action: Installation of server on Solaris platform
Development of domain policy Development of storage
policy Setting up client accounts in respective domains
Setting up administrator accounts
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Checklist: Installed TSM server
Set up administrator and client accounts
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Acceptance Functional TSM server
criteria: Functional storage facilities including disk pools
Set up administrator and client accounts
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Phase 4 : File systems backup
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Objective: Backup of file systems using TSM
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Assumptions Functional HW and OS on systems requiring backup
and relations: Installed necessary OS correction codes
Functional communication between systems and TSM server
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Key action: Installation of TSM clients
Configuration of TSM clients
Definition of client backup principles
Setting up schedulers
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Checklist: Backup of Solaris file systems
Backup of Tru64 file systems
Backup of Windows NT file systems
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Acceptance Complete backups of all file systems
criteria: Incremental backup of all file systems
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Phase 5 : Disaster Recovery Manager
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Objective: Ensuring disaster recovery without losing data even in the case of IS collapse
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Assumptions Holding necessary information on systems included in the Disaster Recovery Plan
and relations:
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Key action: Population of database with information on selected computers
Generation of DRM plan for TSM DRM environment
Setting up booting media for selected systems TSM database backup
Activity automation
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Checklist: Installation of Tivoli DRM
Development of DRM plan
Creation of TSM database backup
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Acceptance Populated database of DRM environment
criteria: Set up booting media for selected systems
Generated DRM plan
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Page 15 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Phase 6: Backup of Oracle databases - SUN systems
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Objective: Backup of Oracle database using TDP for Oracle
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Assumptions Functional TSM clients
and relations: Installed Oracle patche and required software
Functional EBU for Oracle 7.3.4.4 and RMAN for Oracle 8.1.6.1
Designated database instances for repository
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Key action: Installation of TDP for Oracle agent
Configuration of TDP for Oracle agent
Definition of client backup principles
Setting up schedulers
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Checklist: Installed TDP for Oracle agents
Functional scheduled backup
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Acceptance Complete backups of all Oracle databases on SUN platform
criteria: Incremental backup of Oracle databases
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Phase 7 : Backup of Oracle databases - COMPAQ systems
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Objective: Backup of Oracle databases using TDP for MS SQL Server
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Assumptions Functional TSM clients
and relations: Installed Oracle Patche and required software
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Key action: Installation of SQL-BackTrack agent
Installation of OBSI module for TSM
Configuration of SQL-BackTrack agent and OBSI module for TSM
Definitions of pools and instances
Definition of client backup principles
Setting up schedulers
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Checklist: Installed SQL-BackTrack agents
Functional scheduled backup
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Acceptance Complete backups of all Oracle databases on COMPAQ platform
criteria: Incremental backup of Oracle databases
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Phase 8 : Backup of MS SQL databases
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Objective: Backup of MS SQL Server databases using TDP for MS SQL Server
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Assumptions Functional HW TSM clients
and relations:
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Key action: Installation of TDP for MS SQL agent
Configuration of TDP for MS SQL agent
Definition of client backup principles
Setting up schedulers
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Checklist: Installed TDP for MS SQL agents
Functional scheduled backup
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Acceptance Complete backups of all MS SQL Server databases
criteria:
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Page 16 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Phase 9 : Backup of Notes/Domino environment
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Objective: Backup of Notes/Domino using TDP for Notes/Domino
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Assumptions Prepared Domino hub server
and relations: Prepared tape libraries for backup
Functional replication settings in Notes/Domino environment
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Key action: Configuration of Domino hub server
Installation and configuration of TSM server
Installation and configuration of TDP for Lotus Domino
Definition of client backup principles
Setting up schedulers
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Checklist: Connected and functional tape libraries
Installed TSM server on Domino hub server Installed TDP
agent for Lotus Domino Functional scheduled backup
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Acceptance Complete backups of all Notes databases on replication server
criteria: Incremental backup of Notes databases on replication server
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Phase 10 : SAP R/3 backup
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Objective: Backup of SAP R/3 environment using TDP for R/3
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Assumptions Functional native SAP R/3 backup
and relations:
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Key action: Installation and configuration of TDP for SAP R/3
Definition of client backup principles
Setting up schedulers
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Checklist: Installed SAP R/3 agents on all SAP systems
Functional scheduled SAP R/3 backup
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Acceptance Complete backups of SAP R/3 environment
criteria:
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Phase 11 : Integration of backup system with existing IS infrastructure
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Objective: Connecting backup system to existing system and organization sources
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Assumptions Functional backup solution
and relations: Identification of responsibilities for backup operations
Specification of operational procedures in case of errors and failures
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Key action: Connecting existing infrastructure with backup system
Creation of warnings and notifications drawing attention to problems
Generation of reports for operational staff
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Acceptance Functional notification in case of problems
criteria:
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Phase 12 : SAN infrastructure
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Objective: Setting up SAM infrastructure
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Assumptions Delivery of hardware components for SAN
and relations: TSM support for SAN on Tru64 platform
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Key action: Installation and configuration of host bus adapters
Installation and configuration of FC switch and FC/SCSI bridge elements
Configuration of TSM server
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Checklist: Functional SAN infrastructure
TSM server communicating with L700 through SAN
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Acceptance Backup using SAN infrastructure
criteria:
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Page 17 of 18
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EuroTel Bratislava, a.s. Contract on Solution Delivery Login, a.s.
no. 01/ETB/2000
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Schedule 4: Warranty Conditions of Tivoli Systems Inc.
Warranty period for the purchased products is one year starting on the delivery
day of the products to the Client.
Warranty shall apply to all functionality errors contradicting the officially
declared functionality of the delivered product by its vendor.
During the warranty period the Client has the right to have any defects of the
product fixed at no expense to the Client.
Warranty covers also assistance in resolving problems that are outside of the
product functionality - to the extent of a functional solution, whereby the
following problem severity categories are defined:
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Severity level Problem definition
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1 Critical situation - in the case that a business-critical module in
a production environment is inoperable.
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2 Severe impact - Tivoli module in a
production environment is severely
restricted in its use and may cause
significant business impact.
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3 Moderate impact - a non-critical Tivoli module in a production
environment is malfunctioning and may cause moderate business impact, or
any important module is malfunctioning in a test environment.
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4 Minimal impact - a non-critical Tivoli
module is malfunctioning and causing
minimal business impact, or a
non-technical request is made.
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Depending on the severity level of the problem the Support Center gives feedback
within 2 hours for Level 1, within 4 hours for Level 2, within 8 hours for Level
3 and by the end of the following working day for Level 4.
This support is available 5x12 - 5 days a week during working hours.
Apart from that, the following services are provided during the first year:
o Free delivery of the newest versions of purchased Tivoli
products.
o Opportunity to use the Technical Support Scheme that offers
the following methods of gaining technical information on
purchased products:
- contacting the Support Center by telephone,
- contacting the Support Center by e-mail,
- accessing web pages www.support.tivoli.com,
www.tivoli.com
- accessing ftp server ftp.tivoli.com,
- contacting the Support Center by fax,
- possibility of submitting problems in order to be
resolved.
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