================================================================================ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-Q (MARK) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE PERIOD ENDED SEPTEMBER 30, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (D) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to ____________ Commission File Number 000-24019 United Road Services, Inc. ------------------------- (Exact name of registrant as specified in its charter) Delaware 94-3278455 --------- ---------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 17 Computer Drive West Albany, New York 12205 ---------------- ----- (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (518) 446-0140 Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to filing requirements for the past 90 days. Yes X No ___ --- As of November 14, 2001, the registrant had 2,102,197 shares of common stock issued and outstanding. ================================================================================ UNITED ROAD SERVICES, INC. AND SUBSIDIARIES Form 10-Q For The Three and Nine Months Ended September 30, 2001 Index Page Part I. - Financial Information Item 1 Condensed Consolidated Financial Statements Condensed Consolidated Balance Sheets as of September 30, 2001 and December 31, 2000 3 Condensed Consolidated Statements of Operations For the Three and Nine Months Ended September 30, 2001 and September 30, 2000 4 Condensed Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2001 and September 30, 2000 5 Notes to Condensed Consolidated Financial Statements 7 Item 2 Management's Discussion and Analysis of Financial Condition and Results of Operations 13 Item 3 Quantitative and Qualitative Disclosures about Market Risk 21 Part II. - Other Information Item 2 Changes in Securities and Use of Proceeds 22 Item 3 Defaults upon Senior Securities 22 Signatures 23 Page 2 UNITED ROAD SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (In thousands, except share amounts and per share data) ASSETS September 30, 2001 December 31, 2000 ------------------ ----------------- (Unaudited) Current assets: Cash and cash equivalents $ 86 2,615 Trade receivables, net of allowance for doubtful accounts of $1,858 at September 30, 2001 and $2,686 at December 31, 2000 18,948 18,981 Other receivables, net of allowance for doubtful accounts of $0 at September 30, 2001 and $9 at December 31, 2000 958 903 Prepaid licenses and fees 657 317 Prepaid expenses and other current assets 2,487 2,030 ------------ ------------- Total current assets 23,136 24,846 Vehicles and equipment, net 66,658 69,419 Deferred financing costs, net 5,048 5,570 Goodwill, net 76,149 78,020 Other non-current assets 269 538 ----------- ------------- Total assets $ 171,260 178,393 =========== ============= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Current installments of obligations for equipment under finance contracts and capital leases $ 329 458 Borrowings under credit facility 33,651 32,163 Accounts payable 7,790 8,722 Accrued expenses 10,539 11,115 Due to related parties 750 589 ----------- ----------- Total current liabilities 53,059 53,047 Obligations for equipment under finance contracts and capital leases, excluding current installments 192 547 Long-term debt 92,928 87,568 Deferred tax liability 2,278 3,371 Other long-term liabilities 1,880 1,254 ----------- ----------- Total liabilities 150,337 145,787 ----------- ----------- Stockholders' equity: Preferred stock; $ 0.001 par value; 5,000,000 shares authorized; 662,119 shares issued and outstanding at September 30, 2001 and December 31, 2000 1 1 Common stock; $0.01 par value; 35,000,000 shares authorized; 2,102,197 shares issued and outstanding at September 30, 2001 and December 31, 2000 21 21 Additional paid-in capital 217,541 217,661 Accumulated deficit (196,640) (185,077) ----------- ----------- Total stockholders' equity 20,923 32,606 ----------- ----------- Total liabilities and stockholders' equity $ 171,260 178,393 =========== ============ See accompanying notes to condensed consolidated financial statements. Page 3 UNITED ROAD SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except share and per share amounts) (Unaudited) Three months ended Nine months ended September 30, September 30, 2001 2000 2001 2000 ---- ---- ---- ---- Net revenue $ 55,923 61,346 172,662 189,526 Cost of revenue, excluding depreciation 45,336 48,796 138,842 150,730 Amortization of goodwill 516 740 1,547 3,419 Depreciation 2,637 2,489 7,393 7,526 Selling, general and administrative expenses 8,700 11,310 27,589 30,069 Impairment charge - - - 129,455 --------- --------- --------- --------- Loss from operations (1,266) (1,989) (2,709) (131,673) Other income (expense): Interest income 13 93 37 262 Interest expense (2,766) (4,669) (8,494) (11,342) Other 31 (47) (52) (421) --------- --------- --------- ---------- Loss before income taxes (3,988) (6,612) (11,218) (143,174) Income tax (benefit) expense (1,102) 813 (810) 7,598 --------- --------- --------- ---------- Net loss $ (2,886) (7,425) (10,408) (150,772) ========= ========= ========= ========== Share amounts: Basic and fully diluted loss per share$ (1.37) (3.73) (4.97) (80.73) ========= ========= ========= ========== Weighted average shares outstanding 2,102,197 1,989,693 2,095,177 1,867,671 ========= ========= ========= ========== See accompanying notes to condensed consolidated financial statements. Page 4 UNITED ROAD SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands) (Unaudited) Nine months ended September 30, 2001 2000 ---- ---- Net loss $ (10,408) (150,772) Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and amortization 9,675 10,945 Impairment charge - 129,455 Provision for doubtful accounts 662 2,403 Deferred income taxes - 7,212 Interest expense, paid-in-kind 5,360 4,975 Loss on sale of vehicles and equipment, net 38 188 Loss on sale of division - 212 Changes in operating assets and liabilities: Decrease (increase) in trade receivables (629) 1,915 Decrease in other receivables (55) (167) Decrease (increase) in prepaid licenses and fees (340) 1,991 Decrease (increase) in prepaid expenses and other current assets (564) (249) Decrease in other non-current assets 57 111 Decrease in accounts payable (1,443) (922) Increase (decrease) in accrued expenses (576) 620 Decrease in other long-term liabilities (1,622) (397) -------- ------- Net cash provided by (used in) operating activities 155 7,520 -------- ------- Investing activities: Purchases of vehicles and equipment (5,802) (4,570) Proceeds from sale of vehicles and equipment 1,133 751 Proceeds received from sale of division - 450 Amounts payable to related parties 486 (1,336) -------- ------- Net cash used in investing activities (4,183) (4,705) -------- ------- Financing activities: Proceeds from issuance of stock, net of offering costs - 22,498 Convertible preferred stock offering costs (120) - Payments to be presented for funding, net 511 - Repayments of credit facility - (50,650) Net borrowings on revolving credit facility 1,488 27,632 Payments of deferred financing costs (215) (3,097) Payments on capital leases (165) (234) -------- ------- Net cash provided by (used in) financing activities 1,499 (3,851) -------- ------- Increase (decrease) in cash and cash equivalents (2,529) (1,036) Cash and cash equivalents at beginning of period 2,615 4,115 -------- ------- Cash and cash equivalents at end of period $ 86 3,079 ======== ======= (continued) Page 5 UNITED ROAD SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS, Continued (In thousands) (Unaudited) Nine months ended September 30, 2001 2000 ---- ---- Supplemental disclosures of cash flow information: Cash paid (received) during the period for: Interest $ 2,347 3,120 ========= ========== Income tax expense, net of refunds $ 346 (1,560) ========== ========== Supplemental disclosure of non-cash investing and financing activity: Increase in accumulated deficit for unpaid cumulative dividend on preferred stock $ 1,155 289 ========== ========== Issuance of common stock related to acquisition, net $ 8 409 ========== ========== See accompanying notes to condensed consolidated financial statements. Page 6 (1) Summary of Significant Accounting Policies (a) Interim Financial Statements The unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC"). Certain information and footnote disclosures, normally included in annual consolidated financial statements prepared in accordance with accounting principles generally accepted in the United States of America, have been condensed or omitted pursuant to those rules and regulations, although United Road Services, Inc. (the "Company") believes that the disclosures made are adequate to make the information presented not misleading. In the opinion of management, all adjustments necessary to fairly present the Company's financial position, results of operations and cash flows have been included. The results of operations for the interim periods are not necessarily indicative of the results for the entire fiscal year. It is suggested that these condensed consolidated financial statements be read in conjunction with the audited consolidated financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2000, as filed with the SEC. (b) Organization and Business The Company operates in two reportable operating segments: (1) transport and (2) towing and recovery. The transport segment provides transport services to a broad range of customers in the new and used vehicle markets. Revenue from transport services is derived according to pre-set rates based on mileage or a flat fee. Customers include automobile manufacturers, leasing and insurance companies, automobile auction companies, automobile dealers and individual motorists. The towing and recovery segment provides towing, impounding, repossession and storing services, and performs lien sales and auctions of abandoned vehicles. In addition, the towing and recovery segment provides recovery and relocation services for heavy-duty commercial vehicles and construction equipment. Revenue from towing and recovery services is principally derived from rates based on distance, time or fixed charges, and any related impound and storage fees. Customers of the towing and recovery division include automobile dealers, finance companies, repair shops and fleet operators, law enforcement agencies, municipalities and individual motorists. (c) Basis of Presentation The accompanying condensed consolidated financial statements include the accounts of the Company and its subsidiaries. The results of operations of acquired companies have been included in the Company's results of operations from their respective acquisition dates. All significant intercompany transactions have been eliminated in consolidation. (d) Use of Estimates Management of the Company has made a number of estimates and assumptions relating to the reporting of assets and liabilities and the disclosure of contingent assets and liabilities to prepare these unaudited condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States of America. Actual results could differ from those estimates. (1) Continued (e) Share and Per Share Amounts All share and per share amounts in the accompanying unaudited condensed consolidated financial statements have been restated to give effect to the one-for-ten reverse stock split effected by the Company in May 2000. Page 7 Basic earnings (loss) per share is computed by dividing income (loss) available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings (loss) per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that shared in the earnings (loss) of the Company (such as stock options, warrants and convertible subordinated debentures). The impact of the Company's outstanding stock options, warrants and convertible subordinated debentures has been excluded, as the effect would be antidilutive. At September 30, 2001, the Company had outstanding preferred stock convertible into 6,221,190 shares of common stock, stock options exercisable to purchase 306,413 shares of common stock, warrants exercisable to purchase 48,008 shares of common stock and subordinated debentures convertible into 619,520 shares of common stock. At September 30, 2000, the Company had outstanding preferred stock convertible into 6,221,190 shares of common stock, stock options exercisable to purchase 397,146 shares of common stock, warrants exercisable to purchase 47,960 shares of common stock and subordinated debentures convertible into 572,340 shares of common stock. (f) Goodwill In accordance with Accounting Principles Board Opinion No. 17, Intangible Assets, the Company continually evaluates whether events and circumstances that may affect the characteristics of comparable data discussed above warrant revised estimates of the useful lives or recognition of a charge-off of the carrying amounts of the associated goodwill. The Company performs an analysis of the recoverability of goodwill using a cash flow approach consistent with the Company's analysis of impairment of long-lived assets under Statement of Financial Accounting Standard ("SFAS") No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. This approach considers the estimated undiscounted future operating cash flows of the Company. The amount of goodwill impairment, if any, is measured on estimated fair value based on the best information available. The Company generally estimates fair value by discounting estimated future cash flows using a discount rate reflecting the Company's average cost of funds. (g) Impact of Recently Issued Accounting Standards In June 1998, the Financial Accounting Standards Board ("FASB") issued SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, which establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities. SFAS No. 133 is required to be adopted in years beginning after June 15, 2000. The Company adopted SFAS No. 133 effective January 1, 2001. At September 30, 2001, the Company was not active in the use of derivative products or arrangements and the adoption of SFAS No. 133 did not have a material financial impact on the Company's condensed consolidated financial statements. The Company will continue to evaluate future contractual arrangements entered into that may affect this determination. In July 2001, the FASB issued SFAS No. 141, Business Combinations, and SFAS No. 142, Goodwill and Other Intangible Assets. SFAS No. 141 requires that the purchase method of accounting be used for all business combinations initiated after June 30, 2001 as well as all purchase method business combinations completed after June 30, 2001. SFAS No. 141 also specifies criteria that intangible assets acquired in a purchase method business combination must meet to be recognized and reported apart from goodwill, noting that any purchase price allocable to an assembled workforce may not be accounted for separately. SFAS No. 142 requires that goodwill and intangible assets with indefinite useful lives no longer be amortized, but instead tested for impairment at least annually in accordance with the provisions of SFAS No. 142. SFAS No. 142 also requires that intangible assets with definite useful lives be amortized over their respective estimated useful lives to their estimated residual values, and reviewed for impairment in accordance with SFAS No. 121. The Company is required to adopt the provisions of SFAS No. 141 immediately, and SFAS No. 142 effective January 1, 2002. Furthermore, any goodwill or intangible asset determined to have an indefinite useful life that is acquired in a purchase business combination completed after June 30, 2001 Page 8 will not be amortized, but will continue to be evaluated for impairment in accordance with the appropriate pre-SFAS No. 142 accounting literature. Goodwill and intangible assets acquired in business combinations completed before July 1, 2001 will continue to be amortized prior to the adoption of SFAS No. 142. SFAS No. 141 will require, upon adoption of SFAS No. 142, that the Company evaluate its existing intangible assets and goodwill that were acquired in a prior purchase business combination, and make any necessary reclassifications in order to conform with the new criteria in SFAS No. 141 for recognition apart from goodwill. Upon adoption of SFAS No. 142, the Company will be required to reassess the useful lives and residual values of all intangible assets acquired in purchase business combinations, and make any necessary amortization period adjustments by the end of the first interim period after adoption. In addition, to the extent an intangible asset is identified as having an indefinite useful life, the Company will be required to test the intangible asset for impairment in accordance with the provisions of SFAS No. 142 within the first interim period. Any impairment loss will be measured as of the date of adoption and recognized as the cumulative effect of a change in accounting principle in the first interim period. The Company is evaluating SFAS No. 142 and has not made a determination as to the impact of its adoption. In June 2001, the FASB issued SFAS No. 143, Accounting for Asset Retirement Obligations, which addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and the associated asset retirement costs. The standard applies to legal obligations associated with the retirement of long-lived assets that result form the acquisition, construction, development and (or) normal use of the asset. SFAS No. 143 requires that the fair value of a liability for an asset retirement obligation be recognized in the period in which it is incurred if a reasonable estimate of fair value can be made. The fair value of the liability is added to the carrying amount of the associated asset and this additional carrying amount is depreciated over the life of the asset. The liability is accreted at the end of each period through charges to operating expense. If the obligation is settled for other than the carrying amount of the liability, the Company will recognize a gain or loss on settlement. The Company is required and plans to adopt the provisions of SFAS No. 143 for the quarter ending March 31, 2003. To accomplish this, the Company must identify all legal obligations for asset retirement obligations, if any, and determine the fair value of these obligations on the date of adoption. The determination of fair value is complex and will require the Company to gather market information and develop cash flow models. Additionally, the Company will be required to develop processes to track and monitor these obligations. Because of the effort necessary to comply with the adoption of SFAS No. 143 it is not practicable for management to estimate the impact of adopting this Statement at the date of this report. In August 2001, FASB issued SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets, which supersedes both SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed of and the accounting and reporting provisions of APB Opinion No. 30, Reporting the Results of Operations-Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions (Opinion 30), for the disposal of a segment of a business (as previously defined in that Opinion). SFAS No. 144 retains the fundamental provisions in SFAS No. 121 for recognizing and measuring impairment losses on long-lived assets held for use and long-lived assets to be disposed of by sale, while also resolving significant implementation issues associated with SFAS No. 121. The Company is required to adopt SFAS No. 144 no later than the year beginning after December 15, 2001, and plans to adopt its provisions for the quarter ending March 31, 2002. Management does not expect the adoption of SFAS No. 144 for long-lived assets held for use to have a material impact on the Company's financial statements because the impairment assessment under SFAS No. 144 is largely unchanged from SFAS No. 121. The provisions of the SFAS for assets held for sale or other disposal generally are required to be applied prospectively after the adoption date to newly initiated disposal activities. Therefore, management cannot determine the potential effects that adoption of SFAS No. 144 will have on the Company's financial statements. Page 9 (h) Reclassifications Certain reclassifications of the prior year's condensed consolidated financial statements have been made to conform to the current year presentation. (2) Due to Related Parties The Company is obligated to make certain earn-out payments, in the form of common stock, to the former owners of certain acquired companies. Subject to certain limitations, for each of the years 1998 through 2002, the Company will be required to make an earn-out payment to the former owners of each of these companies that achieves certain net revenue targets. The net revenue target for 1998 was generally 110% of 1997 net revenue of the particular company, and for the years 1999 through 2002 the net revenue target is 110% of the greater of the prior year's actual net revenue and target net revenue. If the net revenue target is achieved for a particular year, an initial payment, generally equal to 5% of the excess of actual net revenue over the net revenue target, is due. Upon achievement of the net revenue target for a particular year, subject to certain limitations, subsequent and equal payments will also be due for each year through 2002, provided that the actual net revenue for the respective subsequent year exceeds the actual net revenue for the year that the net revenue target was first achieved. The aggregate of all earn-out payments to a former owner may not exceed the total number of shares received by the former owner at the date of acquisition. At December 31, 2000, the Company recorded additional goodwill and a liability within accrued expenses on the accompanying condensed consolidated balance sheet to reflect earn-out payments due in the amount of $339. There were no earn-out payments due as of September 30, 2001. In August 2001, the Company delivered 10,543 shares of common stock related to the 2000 earn-out. (3) Debt On July 20, 2000, the Company and its subsidiaries entered into a senior secured revolving credit facility (the "GE Capital Credit Facility") with a group of banks led by General Electric Capital Corporation ("GE Capital"). The GE Capital Credit Facility has a term of five years and a maximum borrowing capacity of $100,000. The facility includes a letter of credit sub-facility of up to $15,000. The Company's borrowing capacity under the GE Capital Credit Facility is limited to the sum of (i) 85% of the Company's eligible accounts receivable, (ii) 80% of the net orderly liquidation value of the Company's existing vehicles for which GE Capital has received title certificates and other requested documentation, (iii) 85% of the lesser of the actual purchase price and the invoiced purchase price of new vehicles purchased by the Company for which GE Capital has received title certificates and other requested documentation, and (iv) either 60% of the purchase price or 80% of the net orderly liquidation value of used vehicles purchased by the Company for which GE Capital has received title certificates and other requested documentation, depending upon whether an appraisal of such vehicles has been performed, in each case less reserves. As of September 30, 2001, $33,651 was outstanding under the GE Capital Credit Facility, excluding letters of credit of $14,256, and an additional $8,915 was available for borrowing. The GE Capital Credit Facility requires the Company, among other things, to comply with certain cash management requirements and financial covenants. These include minimum levels of EBITDA and minimum ratios of EBITDA to fixed charges. In October 2001, the Company notified GE Capital that the Company had failed to meet the minimum level of EBITDA and minimum ratio of EBITDA to fixed charges for the period ended September 30, 2001. The Company is currently in discussions with the banks regarding a waiver of this non-compliance. If the Company is unable to obtain a waiver, all amounts outstanding under the GE Capital Credit Facility would be subject to acceleration at the banks' discretion. If the banks elect to accelerate, the Company would be required to refinance its debt or obtain capital from other sources, including sales of additional debt or equity securities or sales of assets, in order to meet its repayment obligations, which may not be possible. In addition, such acceleration would cause a default under the Company's 8% Convertible Subordinated Debentures due 2008 (the "Debentures") issued to Charter URS, LLC ("Charterhouse"), and Charterhouse could accelerate repayment of all amounts outstanding under the Debentures, subject to the banks' priority. In such event, repayment of amounts outstanding under the Debentures could only be made if the GE Capital Credit Facility were first paid in full or the bank group gave its express prior written consent to such repayment. Page 10 On September 30, 2001, the Company issued approximately $1.8 million aggregate principal amount of Debentures to Charterhouse, which represented the quarterly payment-in-kind interest payment due with respect to $91.1 million aggregate principal amount of the Debentures previously issued to Charterhouse. For the nine months ended September 30, 2001 the Company has issued approximately $5.4 million in Debentures which represents payment-in-kind interest. (4) Segment and Related Information The Company's divisions operate under a common management structure that evaluates each division's performance. The Company's divisions have been aggregated into two reportable segments: (1) transport and (2) towing and recovery. The reportable segments are considered by management to be strategic business units that offer different services and each of whose respective long-term financial performance is affected by similar economic conditions. The transport segment provides transport services to a broad range of customers in the new and used vehicle markets. The towing and recovery segment provides towing, impounding and storage services for motor vehicles, lien sales and auto auctions of abandoned vehicles. In addition, the towing and recovery segment provides recovery and relocation services for heavy-duty commercial vehicles and construction equipment. The accounting policies of each of the segments are the same as those of the Company, as outlined in note 1 to the consolidated financial statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2000. Certain amounts have been reclassified for consistent presentation. The Company evaluates the performance of its operating segments through an evaluation of the Company's income (loss) from operations. Accordingly, the Company's summarized segment financial information is presented below on the basis of income (loss) from operations for the three and nine month periods ended September 30, 2001 and 2000. Inter-segment revenues and transfers are not significant. Summarized financial information concerning the Company's reportable segments is shown in the following tables: Three months ended September 30, 2001 ------------------------------------- Towing and Transport Recovery Other Total ----------- ---------- ----- ----- Net revenues from external customers $ 34,065 21,858 - 55,923 Cost of revenue, including depreciation 29,846 18,127 - 47,973 Income (loss) from operations 708 391 (2,365) (1,266) Three months ended September 30, 2000 ------------------------------------- Towing and Transport Recovery Other Total ----------- ---------- ----- ----- Net revenues from external customers $ 37,003 24,343 - 61,346 Cost of revenue, including depreciation 31,322 19,963 - 51,285 Income (loss) from operations 1,681 1,062 (4,732) (1,989) Page 11 The following are reconciliations of the information used by the chief operating decision-maker to the Company's consolidated totals: Three months ended September 30, Reconciliation of income before income taxes: 2001 2000 ---- ---- Total profit (loss) from reportable segments: Transport $ 708 1,681 Towing and Recovery 391 1,062 Interest expense, net (2,753) (4,576) Other selling, general and administrative costs (2,365) (4,732) Other income (expense) 31 (47) --------- -------- Loss before income taxes $ (3,988) (6,612) ========= ========= Nine months ended September 30, 2001 ------------------------------------ Towing and Transport Recovery Other Total ----------- ---------- ----- ----- Net revenues from external customers $ 105,232 67,430 - 172,662 Cost of revenue, including depreciation 91,255 54,980 - 146,235 Income (loss) from operations 2,756 2,643 (8,108) (2,709) Nine months ended September 30, 2000 ------------------------------------ Towing and Transport Recovery Other Total ----------- ---------- ----- ----- Net revenues from external customers $ 116,674 72,852 - 189,526 Cost of revenue, including depreciation 97,802 60,454 - 158,256 Impairment charge 81,151 48,304 - 129,455 Loss from operations (74,951) (46,741) (9,981) (131,673) The following are reconciliations of the information used by the chief operating decision-maker to the Company's consolidated totals: Nine months ended September 30, Reconciliation of income before income taxes: 2001 2000 ---- ---- Total profit (loss) from reportable segments: Transport $ 2,756 (74,951) Towing and Recovery 2,643 (46,741) Interest expense, net (8,457) (11,080) Other selling, general and administrative costs (8,108) (9,981) Other expense (52) (421) ---------- --------- Income (loss) before income taxes $ (11,218) (143,174) ========== ========= (5) Commitments and Contingencies The Company is subject to certain claims and lawsuits arising in the normal course of business, most of which involve claims for personal injury and property damage incurred in connection with its operations. The Company maintains various insurance coverages in order to minimize financial risk associated with these claims. In the opinion of management, uninsured losses, if any, resulting from the ultimate resolution of these matters will not have a material effect on the Company's consolidated financial position or results from operations. Page 12 ITEM 2 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following information should be read in conjunction with the unaudited interim condensed consolidated financial statements and notes thereto included in Item 1 of this Quarterly Report. On May 4, 2000, the Company effected a one-for-ten reverse stock split of its common stock. All share and per-share amounts in the following discussion and analysis have been restated to give effect to the reverse stock split. Cautionary Statements From time to time, in written reports and oral statements, management may discuss its expectations regarding United Road Services, Inc.'s future performance. Generally, these statements relate to business plans or strategies, projected or anticipated benefits or other consequences of such plans or strategies or other actions taken or to be taken by the Company, including the impact of such plans, strategies or actions on the Company's results of operations or components thereof, projected or anticipated benefits from operational changes, acquisitions or dispositions made or to be made by the Company, or projections, involving anticipated revenues, costs, earnings or other aspects of the Company's results of operations. The words "expect," "believe," "anticipate," "project," "estimate," "intend" and similar expressions, and their opposites, are intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance but rather are based on currently available competitive, financial and economic data and management's operating plans. These forward-looking statements involve risks and uncertainties that could render actual results materially different from management's expectations. Such risks and uncertainties include, without limitation, the availability of capital to fund operations, including expenditures for new and replacement equipment, risks related to the Company's limited operating history and its ability to integrate acquired companies, risks related to the Company's ability to successfully improve the profitability of its acquired businesses, the loss of significant customers and contracts, changes in applicable regulations, including but not limited to, various federal, state and local laws and regulations regarding equipment, driver certification, training, recordkeeping and workplace safety, risks related to the adequacy, functionality, sufficiency and cost of the Company's information systems, potential exposure to environmental and other unknown or contingent liabilities, risks associated with the Company's labor relations, risks related to the adequacy of the Company's insurance, changes in the general level of demand for towing, recovery and transport services, price changes in response to competitive factors, risks related to fuel, insurance, labor and other operating costs, risks related to the over-the-counter trading of the Company's common stock, seasonal and other event driven variations in the demand for towing, recovery and transport services, general economic conditions, and other risk factors described from time to time in the Company's reports filed with the Securities and Exchange Commission (the "Risk Factors"). All statements herein that are not statements of historical fact are forward-looking statements. Although management believes that the expectations reflected in such forward-looking statements are reasonable, there can be no assurance that those expectations will prove to have been correct. Certain other important factors that could cause actual results to differ materially from management's expectations ("Cautionary Statements") are disclosed in this Report. All written forward-looking statements by or attributable to management in this Report are expressly qualified in their entirety by the Risk Factors and the Cautionary Statements. Investors must recognize that events could turn out to be significantly different from what management currently expects. Overview The Company operates in two reportable operating segments: (1) transport and (2) towing and recovery. Through its transport segment, the Company provides transport services for new and used vehicles to a broad range of customers throughout the United States. Through its towing and recovery segment, the Company provides a variety of towing and recovery services in its local markets, including towing, impounding and storing motor vehicles, conducting lien sales and auctions of abandoned vehicles, towing heavy equipment and recovering and towing heavy-duty commercial and recreational vehicles. The Company's customers include commercial entities, such as automobile leasing companies, insurance companies, automobile auction companies, automobile dealers, repair shops and fleet operators; law enforcement agencies such as police, sheriff and highway patrol departments; and individual motorists. The Company derives revenue from towing, recovery and transport services based on distance, time or fixed charges and from related impounding and storage fees. If an impounded vehicle is not claimed within a period prescribed by law (typically between 30 and 90 days), the Company initiates and completes lien proceedings and the vehicle is sold at Page 13 auction or to a scrap metal facility, depending on the value of the vehicle. Depending on the jurisdiction, the Company may either keep all the proceeds from the vehicle sales, or keep the proceeds up to the amount of the towing and storage fees and pay the remainder to the municipality or law enforcement agency. Services are provided in some cases under contracts with towing, recovery and transport customers. In other cases, services are provided to towing, recovery and transport customers without a long-term contract. The prices charged for towing and storage of impounded vehicles for municipalities or law enforcement agencies are limited by contractual provisions or local regulation. In the case of law enforcement and private impound towing, payment is obtained either from the owner of the impounded vehicle when the owner claims the vehicle or from the proceeds of lien sales, scrap sales or auctions. In the case of the Company's other operations, customers are billed upon completion of services provided, with payment generally due within 30 days. Revenue is recognized as follows: towing and recovery revenue is recognized at the completion of each engagement; transport revenue is recognized upon the delivery of the vehicle or equipment to its final destination; revenue from lien sales or auctions is recognized when title to the vehicle has been transferred; and revenue from scrap sales is recognized when the scrap metal is sold. Expenses related to the generation of revenue are recognized as incurred. Cost of revenue consists primarily of the following: salaries and benefits of drivers, dispatchers, supervisors and other employees; fees charged by subcontractors; fuel; depreciation, repairs and maintenance; insurance; parts and supplies; other vehicle expenses; and equipment rentals. Selling, general and administrative expenses consist primarily of the following: compensation and benefits to sales and administrative employees; fees for professional services; depreciation of administrative equipment and software; advertising; and other general office expenses. Between May 1998 and May 1999, the Company acquired a total of 56 towing, recovery and transport service businesses. During the third quarter of 1999, the Company made the strategic decision not to pursue its acquisition program in order to allow the Company to focus primarily on integrating and profitably operating its acquired businesses. The Company has not completed any acquisitions since May 5, 1999. Management's discussion and analysis addresses the Company's historical results of operations as shown in its unaudited condensed consolidated financial statements for the three and nine months ended September 30, 2001 and 2000. In the first quarter of 2000, the Company sold one towing and recovery division. In the second quarter of 2000, the Company closed two transport divisions and one towing and recovery division, and in some cases allocated certain equipment to other divisions. In the third quarter of 2000, the Company closed one towing and recovery division and allocated certain equipment to other divisions. In the fourth quarter of 2000, the Company closed two towing and recovery divisions and allocated certain equipment to other divisions. In the second quarter of 2001 the Company sold one towing and recovery division and closed three transport divisions and allocated certain equipment to other divisions. In the third quarter of 2001 the Company closed one towing and recovery division. The transport closures effected in the second quarter of 2001 were designed to combine certain management dispatch and administrative functions, while maintaining existing vehicle fleets. The Company's operating results for the three and nine months ended September 30, 2001 do not include the operating results of the towing and recovery divisions sold in 2000. The results of the towing and recovery division sold during the second quarter of 2001 are included for the period prior to sale. The results of the towing and recovery division closed during the third quarter of 2001 are included for the period prior to closure. The Company's revenue, cost of revenue and selling, general and administrative expenses were also affected by the closures and reallocations described above that occurred during 2000 and 2001, as described more fully below. Results of Operations Three Months Ended September 30, 2001 Compared to Three Months Ended September 30, 2000 Net Revenue. Net revenue decreased $5.4 million, or 8.8%, from $61.3 million for the three months ended September 30, 2000 to $55.9 million for the three months ended September 30, 2001. Of the net revenue for the three months ended September 30, 2001, 60.9% related to transport services and 39.1% related to towing and recovery services. Transport net revenue decreased $2.9 million, or 8.5%, from $37.0 million for the three months ended September 30, 2000 to $34.1 million for the three months ended September 30, 2001. The decrease in transport net revenue was primarily due to the closure of three transport divisions in the second quarter of 2001 and the weak performance of the majority of the Company's transport businesses due to decreased demand for new and used vehicle transport services as compared to the Page 14 prior year some of which was attributable to the events of September 11, 2001. The events' of September 11, 2001 resulted in limited access to the New York City and Long Island service areas from the Company's Newark, New Jersey facility, a lack of movement throughout the country of test vehicles by a major automobile manufacturing customer, reduced activity at certain automobile auctions due to travel limitations and a slow down in the new and used car markets associated with the growing sense of uncertainty about the future of the economy. Towing and recovery net revenue decreased $2.4 million, or 9.9%, from $24.3 million for the three months ended September 30, 2000 to $21.9 million for the three months ended September 30, 2001. The decrease in towing and recovery net revenue was primarily due to the closure of three towing and recovery divisions during the last six months of 2000, the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001 and the weak performance of many of the Company's towing and recovery businesses due to decreased demand for towing and recovery services as compared to the prior year, some of which was attributable to the events of September 11, 2001. The events of September 11, 2001 resulted in a reduction in impound activity in certain metropolitan areas, reduced towing activity as a result of the substantial reduction in tourism which impacted certain markets and a reduction of towing activity at the El Paso, Texas border into Mexico due to increased security. Cost of Revenue. Cost of revenue, including depreciation, decreased $3.3 million, or 6.4%, from $51.3 million for the three months ended September 30, 2000 to $48.0 million for the three months ended September 30, 2001. Transport cost of revenue decreased $1.5 million, or 4.8%, from $31.3 million for the three months ended September 30, 2000 to $29.8 million for the three months ended September 30, 2001. The principal components of the decrease in transport cost of revenue consisted of a decrease in transport operating salaries and wages of $385,000, a decrease in costs of independent contractors, brokers and subcontractors of $617,000 and a decrease in fuel costs of $697,000 (each of which was due, in part, to the closure of three transport divisions in the second quarter of 2001 and the effect of the decrease in demand for transport services discussed above ), offset, in part, by an increase in employee benefit expense of $259,000. Towing and recovery cost of revenue decreased $1.8 million, or 9.0%, from $20.0 million for the three months ended September 30, 2000 to $18.2 million for the three months ended September 30, 2001. The principal components of the decrease in towing and recovery cost of revenue consisted of a decrease in towing and recovery operating labor costs of $484,000, a decrease in costs of independent contractors, brokers and subcontractors of $128,000, a decrease in insurance expense of $128,000, a decrease in fuel costs of $318,000 and a decrease in vehicle maintenance expense of $208,000 (each of which was due, in part, to the closure of three towing and recovery divisions during the last six months of 2000, the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001, and the effect of the decreased demand for towing and recovery services discussed above), combined with a decrease in the cost of scrap vehicle purchases of $319,000. Selling, general and administrative expenses. Selling, general and administrative expenses decreased $2.6 million, or 23.0%, from $11.3 million for the three months ended September 30, 2000 to $8.7 million for the three months ended September 30, 2001. Transport selling, general and administrative expenses decreased $305,000, or 8.3%, from $3.6 million for the three months ended September 30, 2000 to $3.3 million for the three months ended September 30, 2001. The principal components of the decrease in transport selling, general and administrative expenses consisted of a decrease in bad debt expense of $227,000, a decrease in other miscellaneous administration costs of $69,000 and a decrease in computer and telecommunications expenses of $49,000, offset, in part, by an increase in professional fees of $28,000 (each of which was due, in part, to the closure of three transport divisions in the second quarter of 2001). Towing and recovery selling, general and administrative expenses increased $62,000, or 2.0%, from $3.0 million for the three months ended September 30, 2000 to $3.1 million for the three months ended September 30, 2001. The principal components of the increase in towing and recovery selling, general and administrative expenses consisted of an increase in advertising expense of $66,000 and an increase in salary and wages expense of $84,000, offset, in part, by a decrease in bad debt expense of $52,000, a decrease in travel and entertainment expenses of $37,000, a decrease in professional fees of $11,000 and a decrease in computer and telecommunication expenses of $12,000 (each of which was due, in part, to the closure of three towing and recovery divisions during the last six months of 2000 and the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001). Corporate selling, general and administrative expenses decreased $2.3 million, or 48.9%, from $4.7 million for the three months ended September 30, 2000 to $2.4 million for the three months ended September 30, 2001. The decrease in corporate selling, general and administrative expenses was primarily due to a non-recurring charge of $2.1 million in the third quarter of 2000 related to contractual change of control payments to certain members of management, a decrease in wages and benefits expense of $91,000 and a decrease in professional fees of $105,000, offset, in part, by an increase in computer and telecommunication expense of $108,000. Page 15 Amortization of Goodwill. Amortization of goodwill decreased $224,000, or 30.3%, from $740,000 for the three months ended September 30, 2000 to $516,000 for the three months ended September 30, 2001. Income (loss) from Operations. Loss from operations decreased $723,000, or 36.3%, from a loss of $2.0 million for the three months ended September 30, 2000 to a loss of $1.3 million for the three months ended September 30, 2001. Transport income from operations decreased $973,000, or 57.9%, from $1.7 million for the three months ended September 30, 2000 to $708,000 for the three months ended September 30, 2001. The decrease in transport income from operations was primarily due to a decline in transport revenue, offset, in part, by decreased cost of revenue and selling, general and administrative expenses related to the operation of the transport business segment as described above. Towing and recovery income from operations decreased $671,000, or 63.2%, from $1.1 million for the three months ended September 30, 2000 to $391,000 for the three months ended September 30, 2001. The decrease in towing and recovery income from operations was primarily due to a decline in towing and recovery revenue, offset, in part, by a decrease in cost of revenue and selling, general and administrative expenses related to the operation of the towing and recovery business segment as discussed above. Interest Expense, net. Interest expense decreased $1.8 million, or 39.1%, from $4.6 million for the three months ended September 30, 2000 to $2.8 million for the three months ended September 30, 2001. Interest income decreased $80,000, from $93,000 for the three months ended September 30, 2000 to $13,000 for the three months ended September 30, 2001. The decrease in interest expense, net was primarily related to refinancing of the Company's credit facility with a new group of lenders in the third quarter of 2000, an effective interest rate of approximately 7.9% in the third quarter of 2001 as compared to an effective rate of approximately 9.3% in the third quarter of 2000 and lower average borrowings in the third quarter of 2001 as compared to the third quarter of 2000. Income Tax Expense (Benefit). Income tax expense decreased $1.9 million, from an expense of $813,000 for the three months ended September 30, 2000 to a benefit of $1.1 million for the three months ended September 30, 2001. The decrease in income tax expense was due to the reduction of the valuation allowance relating to the net operating loss carry forward and a change in estimate of net operating loss limitations related to the July 20, 2000 ownership change, under Internal Revenue Code Section 382. Net Loss. Net loss decreased $4.5 million, or 60.1%, from $7.4 million for the three months ended September 30, 2000 to $2.9 million for the three months ended September 30, 2001. The decrease in net loss related largely to the decrease in loss from operations of $723,000, the decrease in income tax expense of $1.9 million and the decrease in interest expense, net of $1.8 million. Nine Months Ended September 30, 2001 Compared to Nine Months Ended September 30, 2000 Net Revenue. Net revenue decreased $16.8 million, or 8.9%, from $189.5 million for the nine months ended September 30, 2000 to $172.7 million for the nine months ended September 30, 2001. Of the net revenue for the nine months ended September 30, 2001, 61.0% related to transport services and 39.0% related to towing and recovery services. Transport net revenue decreased $11.5 million, or 9.9%, from $116.7 million for the nine months ended September 30, 2000 to $105.2 million for the nine months ended September 30, 2001. The decrease in transport net revenue was primarily due to the closure of two transport divisions in the second quarter of 2000, the closure of three transport divisions in the second quarter of 2001, and the weak performance of the majority of the Company's transport businesses due to decreased demand for new and used vehicle transport services as compared to the prior year, some of which was attributable to the events of September 11, 2001. The events of September 11, 2001 resulted in limited access to the New York City and Long Island service areas from the Company's Newark, New Jersey facility, a lack of movement throughout the country of test vehicles by a major automobile manufacturing customer, reduced activity at certain automobile auctions due to travel limitations and a slow down in the new and used car markets associated with the growing sense of uncertainty about the future of the economy. Towing and recovery net revenue decreased $5.5 million, or 7.5%, from $72.9 million for the nine months ended September 30, 2000 to $67.4 million for the nine months ended September 30, 2001. The decrease in towing and recovery net revenue was primarily due to the sale of one towing and recovery division and the closure of four other towing and recovery divisions during 2000, the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001 and the weak performance of many of the Company's towing and recovery businesses due to decreased demand for towing and recovery services as compared to the prior year, some of which was attributable to the events of September 11, 2001. The events of September 11, 2001 resulted in a reduction in impound activity in certain metropolitan areas, reduced towing activity as a result of the substantial reduction Page 16 in tourism which impacted certain markets and a reduction of towing activity at the El Paso, Texas border into Mexico due to increased security. Cost of Revenue. Cost of revenue, including depreciation, decreased $12.0 million, or 7.6%, from $158.3 million for the nine months ended September 30, 2000 to $146.3 million for the nine months ended September 30, 2001. Transport cost of revenue decreased $6.5 million, or 6.7%, from $97.8 million for the nine months ended September 30, 2000 to $91.3 million for the nine months ended September 30, 2001. The principal components of the decrease in transport cost of revenue consisted of a decrease in transport operating labor costs of $2.6 million, a decrease in fuel costs of $1.5 million, and a decrease in costs of independent contractors, brokers and subcontractors of $2.9 million (each of which was due, in part, to the closure of two transport divisions during the second quarter of 2000, the closure of three transport divisions in the second quarter of 2001, and the effect of the decrease in demand for transport services discussed above). Towing and recovery cost of revenue decreased $5.5 million, or 9.1%, from $60.5 million for the nine months ended September 30, 2000 to $55.0 million for the nine months ended September 30, 2001. The principal components of the decrease in towing and recovery cost of revenue consisted of a decrease in the cost of scrap vehicle purchases of $1.7 million, combined with a decrease in towing and recovery operating labor costs of $1.4 million, a decrease in insurance casualty claims (that individually did not meet insurance deductibles) of $625,000 and a decrease in fuel costs of $543,000 (each of which was due, in part, to the sale of one towing and recovery division and the closure of four towing and recovery divisions during 2000, the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001, and the effect of the decrease in demand for towing and recovery services discussed above). Selling, general and administrative expenses. Selling, general and administrative expenses decreased $2.4 million, or 8.0%, from $30.0 million for the nine months ended September 30, 2000 to $27.6 million for the nine months ended September 30, 2001. Transport selling, general and administrative expenses decreased $225,000, or 2.1%, from $10.7 million for the nine months ended September 30, 2000 to $10.5 million for the nine months ended September 30, 2001. The principal components of the decrease in the Company's transport selling, general and administrative expenses for the nine months ended September 30, 2001 as compared to the nine months ended September 30, 2000, consisted of a decrease in bad debt expense of $240,000, a decrease in computer and telecommunication expenses of $208,000 and a decrease in other miscellaneous administrative costs of $219,000, offset, in part, by an increase in salary and wages expense of $414,000, an increase in professional fees of $229,000, and an increase in advertising expenses of $110,000 (each of which was due, in part, to the closure of two transport divisions during the second quarter of 2000, the closure of three transport divisions in the second quarter of 2001, and the effect of the decrease in demand for transport services discussed above). Towing and recovery selling, general and administrative expenses decreased $380,000, or 4.0%, from $9.4 million for the nine months ended September 30, 2000 to $9.0 million for the nine months ended September 30, 2001. The principal components of the decrease in the Company's towing and recovery selling, general and administrative expenses for the nine months ended September 30, 2001 as compared to the nine months ended September 30, 2000 consisted of a decrease in professional fees of $219,000, a decrease in office supply expense of $67,000, a decrease in other miscellaneous administrative costs of $57,000, a decrease in computer and telecommunication expense of $63,000 and a decrease in travel and entertainment expense of $78,000 (each of which was due, in part, to the sale of one towing and recovery division and the closure of four towing and recovery divisions during 2000, the sale of one towing and recovery division and the closure of another towing and recovery division during the first nine months of 2001, and the effect of the decrease in demand for towing and recovery services discussed above), offset, in part, by an increase in wages and benefits of $232,000 and an increase in advertising costs of $169,000. Corporate selling, general and administrative expenses decreased $1.9 million, or 19.0%, from $10.0 million for the nine months ended September 30, 2000 to $8.1 million for the nine months ended September 30, 2001. The decrease in corporate selling, general and administrative expenses was primarily due to a non-recurring charge of $2.1 million in the third quarter of 2000 related to contractual charge of control payments to certain members of management, a decrease in wages and benefits expense of $417,000, a decrease in professional fees of $489,000 and a decrease in travel and entertainment expenses of $243,000, offset, in part, by an increase in computer and telecommunications expenses of $617,000 and an increase in bank service charges of $194,000. Amortization of Goodwill. Amortization of goodwill decreased $1.5 million, or 44.1%, from $3.4 million for the nine months ended September 30, 2000 to $1.5 million for the nine months ended September 30, 2001. The decrease in goodwill amortization was the result of the goodwill impairment charge of $118.1 million as of June 30, 2000 associated with the Company's ongoing review of the recorded value of its long-lived assets and the recoverability of goodwill. Page 17 Impairment Charge. Impairment charges were $129.5 million for the nine months ended September 30, 2000. The impairment charges consisted of a non-cash charge of $118.1 million related to recoverability of goodwill under APB Opinion No. 17 and a non-cash charge of $11.4 million related to the Company's comprehensive review of its long-lived assets in accordance with SFAS No. 121. The impairment charge recorded under APB Opinion No.17 included $75.7 million related to the recoverability of goodwill at the Company's transport divisions and $42.4 million related to the recovery of goodwill at the Company's towing and recovery divisions. The impairment charge recorded under SFAS No. 121 included impairment charges of $2.5 million on the recoverability of vehicles and equipment at the Company's transport divisions and $2.1 million on the recoverability of vehicles and equipment at the Company's towing and recovery divisions and impairment charges of $2.9 million on the recoverability of allocated goodwill at the Company's transport divisions and $3.9 million on the recoverability of allocated goodwill at the Company's towing and recovery divisions. No impairment charges were recorded in the nine months ended September 30, 2001. Income (loss) from Operations. Income from operations increased $128.8 million or 97.8%, from a loss of $131.7 million for the nine months ended September 30, 2000 to a loss of $2.7 million for the nine months ended September 30, 2001. Excluding the effect of the June 2000 impairment charge of $129.5 million, income from operations decreased $517,000, or 23.5%, from a loss of $2.2 million for the nine months ended September 30, 2000 to a loss of $2.7 million for the nine months ended September 30, 2001. Transport income from operations increased $77.7 million, from a loss of $75.0 million for the nine months ended September 30, 2000 to income of $3.5 million for the nine months ended September 30, 2001. Excluding the effect of the June 2000 transport impairment charge of $81.2 million, transport income from operations decreased $2.7 million, or 43.6%, from income of $6.2 million for the nine months ended September 30, 2000 to income of $3.5 million for the nine months ended September 30, 2001. This decrease in transport income from operations was primarily due to decreased transport revenue, offset, in part, by decreased cost of revenue and selling, general and administrative expenses related to the operation of the transport business segment as described above. Towing and recovery income from operations increased $49.3 million, from a loss of $46.7 million for the nine months ended September 30, 2000 to income of $2.6 million for the nine months ended September 30, 2001. Excluding the effect of the June 2000 towing and recovery impairment charge of $48.3 million, towing and recovery income from operations increased $1.1 million, or 73.3%, from income of $1.5 million for the nine months ended September 30, 2000 to income of $2.6 million for the nine months ended September 30, 2001. The increase in towing and recovery income from operations was primarily due to decreased cost of revenue and selling, general and administrative expenses related to the operation of the towing and recovery business segment, as described above. Interest Expense, net. Interest expense decreased $2.8 million, or 24.8%, from $11.3 million for the nine months ended September 30, 2000 to $8.5 million for the nine months ended September 30, 2001. Interest income decreased $225,000, from $262,000 for the nine months ended September 30, 2000 to $37,000 for the nine months ended September 30, 2001. The decrease in interest expense, net was related to refinancing of the Company's credit facility with a new group of lenders in the third quarter of 2000, an effective interest rate of approximately 9.3% in the nine months ended September 30, 2000 as compared to an effective rate of approximately 8.3% in the nine months ended September 30, 2001 and lower borrowings in the nine months ended September 30, 2001 as compared to the nine months ended September 30, 2000. Income Tax Expense (Benefit). Income tax expense decreased $8.4 million, from an expense of $7.6 million for the nine months ended September 30, 2000 to a benefit of $810,000 for the nine months ended September 30, 2001. The decrease in income tax expense was due to the reduction of the valuation allowance relating to the net operating loss carry forward and a change in estimate of net operating loss limitations related to the July 20, 2000 ownership change, under Internal Revenue Code Section 382. Net Income (loss). Net loss decreased $140.4 million, from $150.8 million for the nine months ended September 30, 2000 to $10.4 million for the nine months ended September 30, 2001. The decrease in net loss related largely to the increase in income from operations of $128.8 million (primarily due to the effect of the June 2000 impairment charge of $129.5 million), a decrease in income tax expense of $8.4 million, and a decrease in interest expense, net of $2.5 million for the nine months ended September 30, 2001 as compared to the nine months ended September 30, 2000. Page 18 Liquidity and Capital Resources As of September 30, 2001, the Company had approximately: o $86,000 of cash and cash equivalents o a working capital deficit of $30.0 million (including the $33.7 million outstanding under the GE Capital Credit Facility which is reflected as a current liability), and o $93.1 million of outstanding indebtedness, excluding current installments. During the nine months ended September 30, 2001, the Company provided $155,000 in cash from operations. Cash provided in operating activities consisted primarily of a loss from operations of $10.4 million (offset by $15.0 million of non-cash depreciation, amortization and interest charges), an increase in trade receivables of $629,000 and a decrease in accounts payable of $1.5 million. During the nine months ended September 30, 2001, the Company used $4.2 million of cash in investing activities and provided $1.5 million of cash from financing activities. Investing activities consisted primarily of $5.8 million in purchases of vehicles and equipment, offset by $1.1 million in proceeds from the sale of vehicles and equipment. Financing activities consisted primarily of net borrowings under the GE Capital Credit Facility of $1.5 million. On July 20, 2000, the Company and its subsidiaries entered into the GE Capital Credit Facility. On the same date, the Company terminated its prior revolving credit facility and repaid all amounts outstanding thereunder. The GE Capital Credit Facility has a term of five years and a maximum borrowing capacity of $100 million. The facility includes a letter of credit subfacility of up to $15 million. The Company's borrowing capacity under the GE Capital Credit Facility is limited to the sum of (i) 85% of the Company's eligible accounts receivable, (ii) 80% of the net orderly liquidation value of the Company's existing vehicles for which GE Capital has received title certificates and other requested documentation, (iii) 85% of the lesser of the actual purchase price and the invoiced purchase price of new vehicles purchased by the Company for which GE Capital has received title certificates and other requested documentation, and (iv) either 60% of the purchase price or 80% of the net orderly liquidation value of used vehicles purchased by the Company for which GE Capital has received title certificates and other requested documentation, depending upon whether an appraisal of such vehicles has been performed, in each case less reserves. Under the facility, the banks have the right to conduct an annual appraisal of the Company's vehicles. As of September 30, 2001, approximately $33.7 million was outstanding under the GE Capital Credit Facility (excluding letters of credit of $14.3 million) and an additional $8.9 million was available for borrowing. Interest accrues on amounts borrowed under the GE Capital Credit Facility, at the Company's option, at either the Index Rate (as defined in the GE Capital Credit Facility) plus an applicable margin or the reserve adjusted LIBOR Rate (as defined in the GE Capital Credit Facility) plus an applicable margin. The rate is subject to adjustment based upon the performance of the Company, the occurrence of an event of default or certain other events. The GE Capital Credit Facility provides for payment by the Company of customary fees and expenses. The obligations of the Company and its subsidiaries under the GE Capital Credit Facility are secured by a first priority security interest in the existing and after-acquired real and personal, tangible and intangible assets of the Company and its subsidiaries. The GE Capital Credit Facility contains additional covenants requiring the Company, among other things and subject to specified exceptions to (a) make certain prepayments against principal, (b) maintain specified insurance protection, (c) refrain from commercial transactions, management agreements, service agreements and borrowing transactions with certain related parties, (d) refrain from making payments of cash dividends and other distributions to equity holders, payments in respect of subordinated debt, payments of management fees to certain affiliates and redemption of capital stock, (e) refrain from mergers, acquisitions or sales of capital stock or a substantial portion of the assets of the Company or its subsidiaries, (f) refrain from direct or indirect changes in control, (g) limit capital expenditures and (h) meet certain financial covenants including minimum levels of EBITDA and minimum ratios of EBITDA to fixed charges. In October 2001, the Company notified GE Capital that the Company had failed to meet the minimum level of EBITDA and minimum ratio of EBITDA to fixed charges for the period ended September 30, 2001. The Company is currently in discussions with the banks to obtain a waiver. If the Company is unable to obtain a waiver, all amounts outstanding under the GE Capital Credit Facility would be subject to acceleration at the banks' discretion. If the banks elect to accelerate, the Page 19 Company would be required to refinance its debt or obtain capital from other sources, including sales of additional debt or equity securities or sales of assets, in order to meet its repayment obligations, which may not be possible. In addition, such acceleration would cause a default under the Debentures, and Charterhouse could accelerate repayment of all amounts outstanding under the Debentures, subject to the banks' priority. In such event, repayment of amounts outstanding under the Debentures could only be made if the GE Capital Credit Facility were first paid in full or the bank group gave its express prior written consent to such repayment. The Company spent approximately $4.8 million on purchases of vehicles and equipment during the nine months ended September 30, 2001. These expenditures were primarily for the purchase of transport and towing and recovery vehicles. During the nine months ended September 30, 2001, the Company made expenditures of $1.5 million on towing and recovery vehicles and $3.3 million on transport vehicles. These expenditures were financed primarily with borrowings under the GE Capital Credit Facility. In March 2000, the Company committed to purchase 60 vehicles from a vehicle manufacturer. As of September 30, 2001, 41 of the 60 vehicles subject to the commitment had been delivered (with a total purchase price of $6.8 million) and a deposit of $1.6 million had been applied to such purchases. The Company is currently in discussions with the manufacturer regarding the remaining 19 vehicles. In connection with the Company's July 2000 sale of Series A Convertible Preferred Stock (the "Series A Preferred Stock") to Blue Truck Acquisition, LLC ("Blue Truck"), an affiliate of KPS Special Situations Fund, L.P. ("KPS") (such transaction, the "KPS Transaction"), the Company agreed to pay KPS Management LLC, an affiliate of KPS, an annual management fee of $1.0 million, which may be lowered to $500,000 and then to zero based upon the amount of Series A Preferred Stock held by Blue Truck and its permitted transferees. In connection with the KPS Transaction, the Company agreed to pay four of its senior executives an aggregate amount of approximately $430,000 on each of the first and second anniversaries of the KPS Transaction as long as the executives remained employed with the Company on such dates. In July 2001, the Company made the required payments of $430,000, with an additional payment in the aggregate amount $430,000 expected to be made in July 2002, subject to the continued employment of such executives. During the past two years, the Company has experienced a significant decrease in its cash flow from operations and is continually exploring opportunities to improve its profitability, including, but not limited to, the closure or divestiture of unprofitable divisions, consolidation of operating locations, reduction of operating costs and the marketing of towing and recovery and transport services to new customers in strategic market locations. Subject to obtaining a waiver of its non-compliance under the GE Capital Credit Facility, the Company currently expects to be able to fund its liquidity needs for the foreseeable future through cash flow from operations and borrowings of amounts available under its revolving credit facility. Seasonality The Company may experience significant fluctuations in its quarterly operating results due to seasonal and other variations in the demand for towing, recovery and transport services. Specifically, the demand for towing and recovery services is generally highest in extreme or inclement weather, such as heat, cold, rain and snow. Although the demand for automobile transport tends to be strongest in the months with the mildest weather, since extreme or inclement weather tends to slow the delivery of vehicles, the demand for automobile transport is also a function of the timing and volume of lease originations, new car model changeovers, dealer inventories and new and used auto sales. Fluctuations in Operating Results and Inflation The Company's future operating results may be adversely affected by (i) the availability of capital to fund operations, including expenditures for new and replacement equipment, (ii) the Company's success in improving its operating efficiency and profitability and in integrating its acquired businesses, (iii) the loss of significant customers or contracts, (iv) the timing of expenditures for new equipment and the disposition of used equipment, (v) changes in applicable regulations, including but not limited to, various federal, state and local laws and regulations regarding equipment, driver certification, training, recordkeeping and workplace safety, (vi) changes in the general level of demand for towing, recovery and transport services, (vii) price changes in response to competitive factors, (viii) event-driven variations in the demand for towing, recovery and transport services, (ix) fluctuations in fuel, insurance, labor and other operating costs and Page 20 (x) general economic conditions. As a result, operating results from any one quarter should not be relied upon as an indication or guarantee of performance in future quarters. Although the Company cannot accurately anticipate the effect of inflation on its operations, management believes that inflation has not had, and is not likely in the foreseeable future to have, a material impact on its results of operations. ITEM 3 QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The Company believes there have been no material changes in the Company's interest rate risk position since December 31, 2000. Other types of market risk, such as foreign exchange rate risk and commodity price risk, do not arise in the normal course of the Company's business activities. Page 21 PART II OTHER INFORMATION ITEM 2 CHANGES IN SECURITIES AND USE OF PROCEEDS Recent Sales of Unregistered Securities On September 30, 2001, the Company issued approximately $1.8 million aggregate principal amount of Debentures to Charterhouse, which represented the quarterly payment-in-kind interest payment due with respect to $91.1 million aggregate principal amount of the Debentures previously issued to Charterhouse. For the nine months ended September 30, 2001 the Company has issued approximately $5.4 million aggregate principal amount of Debentures to Charterhouse which represents payment-in-kind interest payments. The issuance of these securities was deemed to be exempt from registration under the Securities Act of 1933, as amended (the "Securities Act") in reliance on Section 4(2) of the Securities Act or Regulation D thereunder as a transaction by an issuer not involving a public offering. The recipient of the securities was an accredited investor and represented its intention to acquire the securities for investment only and not with a view to or for sale in connection with any distribution thereof and appropriate legends were attached to the certificates issued in such transaction. ITEM 3 DEFAULT UPON SENIOR SECURITIES The GE Capital Credit Facility requires the Company, among other things, to comply with certain cash management requirements and financial covenants. These include minimum levels of EBITDA and minimum ratios of EBITDA to fixed charges. In October 2001, the Company notified GE Capital that the Company had failed meet the minimum level of EBITDA and minimum ratio of EBITDA to fixed charges for the period ended September 30, 2001. The Company is currently in discussions with the banks regarding a waiver of this non-compliance. If the Company is unable to obtain a waiver, all amounts outstanding under the GE Capital Credit Facility would be subject to acceleration at the banks' discretion. If the banks elect to accelerate, the Company would be required to refinance its debt or obtain capital from other sources, including sales of additional debt or equity securities or sales of assets, in order to meet its repayment obligations, which may not be possible. In addition, such acceleration would cause a default under the Debentures issued to Charterhouse, and Charterhouse could accelerate repayment of all amounts outstanding under the Debentures, subject to the banks' priority. In such event, repayment of amounts outstanding under the Debentures could only be made if the GE Capital Credit Facility were first paid in full or the bank group gave its express prior written consent to such repayment. Page 22 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. UNITED ROAD SERVICES, INC. Registrant Date: November 14, 2001 /s/ Gerald R. Riordan ---------------------------------------- Chief Executive Officer /s/ Patrick J. Fodale ---------------------------------------- Chief Financial Officer Page 23