UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 1999 Commission File Number 001-00395 NCR CORPORATION (Exact name of registrant as specified in its charter) Maryland 31-0387920 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 1700 South Patterson Blvd. Dayton, Ohio 45479 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (937) 445-5000 Securities registered pursuant to Section 12(b) of the Act: Title of each class Name of each exchange on which registered ------------------- ----------------------------------------- Common Stock, par value New York Stock Exchange $.01 per share Securities to be registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES [X] NO [ ] Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] The aggregate market value of voting stock held by non-affiliates of the registrant as of February 22, 2000 was approximately $3.8 billion. At February 22, 2000, there were 93,834,699 shares of common stock issued and outstanding. DOCUMENTS INCORPORATED BY REFERENCE Parts I and II: Portions of the registrant's Annual Report to Stockholders for the year ended December 31, 1999. Part III: Portions of the registrant's Proxy Statement dated March 10, 2000, issued in connection with the annual meeting of stockholders. TABLE OF CONTENTS PART I Item Description Page - ---- ----------- ---- 1. Business..............................................................1 2. Properties............................................................5 3. Legal Proceedings.....................................................5 4. Submission of Matters to a Vote of Security Holders...................5 4.(a) Executive Officers of the Registrant..................................6 PART II Description ----------- 5. Market for the Registrant's Common Equity and Related Stockholder Matters..................................................8 6. Selected Financial Data...............................................8 7. Management's Discussion and Analysis of Financial Condition and Results of Operations............................................8 7.(a) Quantitative and Qualitative Disclosures about Market Risk............8 8. Financial Statements and Supplementary Data...........................8 9. Changes in Accountants................................................8 9.(a) Disagreements with Accountants on Accounting and Financial Disclosure...........................................................8 PART III Description ----------- 10. Directors and Executive Officers of the Registrant....................9 11. Executive Compensation................................................9 12. Security Ownership of Certain Beneficial Owners and Management........9 13. Certain Relationships and Related Transactions........................9 PART IV Description ----------- 14. Financial Statement Schedules, Reports on Form 8-K and Exhibits......10 This Report contains trademarks, service marks, and registered marks of the Company and its subsidiaries, and other companies, as indicated. PART I Item 1. BUSINESS General NCR Corporation and its subsidiaries (NCR or the Company) provide solutions designed specifically to enable businesses to build, expand and enhance their relationships with their customers by facilitating transactions and transforming data from transactions into useful business information. Through its presence at customer interaction points, such as self service (e.g., automated teller machines) or store automation (e.g., point-of-sale workstations), NCR's solutions are designed to help businesses process consumer transactions. They also offer businesses the opportunity to centralize detailed information in a data warehouse, analyze the complex relationships among all of the different data elements and respond with programs designed to improve consumer acquisition, retention and profitability. NCR offers specific solutions for the retail and financial industries and also provides solutions for industries including telecommunications, transportation, insurance, utilities and electronic commerce as well as consumer goods manufacturers and government entities. These solutions are built on NCR's foundation of long- established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products and a range of hardware technology. NCR was originally incorporated in 1884 and was a publicly traded company on the New York Stock Exchange prior to its merger with a wholly-owned subsidiary of AT&T Corp. (AT&T) on September 19, 1991. Effective December 31,1996, AT&T distributed to its stockholders all of its interest in NCR (the Distribution) on the basis of one share of NCR common stock for each 16 shares of AT&T common stock. The Distribution resulted in approximately 101.4 million shares of NCR common stock outstanding as of December 31, 1996. NCR common stock is listed on the New York Stock Exchange and trades under the symbol "NCR". Revenue by similar classes of products and services is reported in Note 10, "Segment Information and Concentrations" in the Notes to Consolidated Financial Statements on pages 74-77 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. Geographic information is reported in Note 10, "Segment Information and Concentrations" in the Notes to Consolidated Financial Statements on pages 74-77 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. NCR operates in one industry, the information technology industry, and its business is structured along the four operating segments described below. Retail Industry Solutions Products, Services and Solutions NCR's retail industry solutions are designed to improve customer service and operating efficiency. These solutions bring together the Company's industry expertise, professional consulting services, software, hardware and strategic alliances to build integrated solutions that improve retail customers' business results. Offerings for the retail industry are grouped into two solution portfolios: Store Automation and Retail Data Warehousing. Store Automation solutions are designed to improve service levels and operating efficiency for retailers. Solutions may include point-of-sale terminals, barcode scanners, scanner-scales, electronic shelf labeling, kiosks/Web kiosks, applications software and other hardware and software utilized in merchandise checkout areas, along with professional consulting and customer support services. Retail Data Warehousing solutions enable retailers to use information gathered from customer transactions to analyze and manage every outlet, product and consumer relationship, individually. 1 Target Markets and Distribution Channels The major segments of the retail industry market served by NCR are general merchandise, food and drug and hospitality. The general merchandise segment includes department stores, specialty retailers, mass merchandisers and catalog stores; the food and drug segment includes supermarkets, hypermarkets, grocery, drug, wholesalers and convenience stores; and the hospitality segment includes lodging (hotel/motel), fast food/quick service and restaurants. NCR's offerings for the retail industry are marketed through a combination of direct and indirect channels. The majority of the networked and scalable data warehousing offerings sold by NCR into the retail industry are sold through the Company's direct sales force. In addition to being sold by NCR's direct sales force, NCR retail products, services and solutions are sold through alliances with value-added resellers, distributors and dealers worldwide. NCR provides supporting services, including collateral sales materials, sales leads, porting facilities and marketing programs, to this sales channel. In recent years, over 90% of traditional retail product sales (primarily barcode scanners and point- of-sale terminals) were sold by the direct sales force; the remainder were sold through indirect channels. Competition NCR faces significant competition in the retail industry in all geographic areas where it operates. The Company believes that key competitive factors can vary by geographic area but typically include quality of the solutions or products, total cost of ownership, industry knowledge of the vendor, and knowledge, experience and quality of the vendor's consulting and support services. NCR's competitors vary by solution, product, service offering and geographic area. Financial Industry Solutions Products, Services and Solutions NCR's financial industry solutions are designed to help the financial services industry process consumer transactions, with particular focus on retail banking. These offerings include four solution portfolios: Self Service, Financial Data Warehousing, Payment and Imaging and Channel Delivery. The Self Service solutions offer a complete range of self service consumer interaction points. These Self Service solutions are principally automated teller machines (ATMs), including specialized models that dispense customized information and non-cash items such as tickets and coupons, along with professional consulting and customer support services. NCR incorporates biometrics technology, such as iris-scanning customer identification, in some offerings. Financial Data Warehousing solutions enable financial services institutions to transform data about consumer behavior into information that can be used to change the way financial businesses interact with those consumers. Payment and Imaging solutions include item-processing devices that read and sort checks and other paper items, image-processing devices that convert checks and other paper items into electronic images, outsourced management of item- image processing facilities, professional consulting and customer support services, and products and services related to emerging methods of payment. Channel Delivery solutions are designed to help banks reach customers through new channels and include products and professional consulting and customer support services related to bank branch automation, call centers, home banking, switching and account processing. Target Markets and Distribution Channels NCR serves a number of segments in the financial services industry. These segments include retail banking, which covers both traditional and newer providers of consumer banking services and financial services, such as the insurance and card payment industries, as well as the non-traditional financial services segment, including companies that have diversified into the financial services area to complement their core businesses. NCR's financial services industry customers are located throughout the world in both established and emerging markets. These customers range 2 from very large to very small financial service providers, reflecting, in NCR's view, its ability to develop solutions for the variety of companies that make up the world's financial services industry. NCR has historically distributed most of its financial solutions, products and services through NCR's direct sales channel, although certain revenues are derived through sales by distributors. In recent years, over 90% of traditional financial product sales were sold by the direct sales force; the remainder were sold through indirect channels. Competition NCR faces significant competition in the financial services industry in all geographic areas where it operates. The primary areas of competitive differentiation can vary, but typically include quality of the solutions or products, the industry knowledge of the vendor, the vendor's ability to provide and support a total, end-to-end solution, the vendor's ability to integrate new and existing systems, the fit of the vendor's strategic vision with the customer's strategic direction and the quality of the vendor's support and consulting services. NCR's competitors vary by solution, product, service offering and geographic area. Teradata Solutions Products, Services and Solutions NCR's Teradata Solutions Group (TSG) provides Data Warehousing and other solutions to interface with customers through new channels. The customer base primarily includes industries such as telecommunications, transportation, insurance, utilities and electronic commerce as well as consumer goods manufacturers and government entities. These solutions integrate software, hardware, professional consulting services, customer support services and products from leading technology firms that partner with NCR to meet customer needs. These solutions are grouped primarily into two portfolios: National Accounts Data Warehousing and Customer Interaction. National Accounts Data Warehousing solutions help companies profitably increase revenue by using data warehousing capabilities to gain insight into consumers' activities and choices, asset use, operations and financial results. Customer Interaction solutions are designed for all types of customer interfaces, including call centers, Web interaction and kiosks. Target Markets and Distribution Channels The Teradata Solutions Group serves customers outside the retail and financial industries, including customers in industries such as telecommunications, transportation, insurance, utilities and electronic commerce as well as consumer goods manufacturers and government entities. NCR's Teradata Solutions Group's offerings are marketed through a combination of direct and indirect channels. In recent years, approximately 90% of NCR's revenue from the Teradata Solutions Group's offerings has been generated by the Company's direct sales force. The remaining revenues have historically been generated from the indirect channel and through alliances with value-added resellers, distributors and OEMs. Competition NCR faces significant competition in the industries served by the Teradata Solutions Group in all geographic areas where it operates. NCR believes that key competitive factors in these markets are vendor experience, customer referrals, database sophistication, support and professional service capabilities, quality of the solutions or products, total cost of ownership and industry knowledge of the vendor and platform scalability. In addition, the movement toward common industry standards (such as Intel processors and UNIX(R) and Microsoft operating systems) has accelerated product development, but has also made differentiation more difficult. Hardware and operating system commoditization has extended beyond PCs into the server business. In the markets in which the Teradata Solutions Group competes, customers require applications, database software, system software, hardware, professional services and systems integration skills. Many competitors offer one or two of these components, but NCR believes it is one of 3 few companies that can provide complete, open solutions that include all of these customer requirements. NCR's competitors include companies such as International Business Machines (IBM) and Oracle Corporation. Systemedia Group Products, Services and Solutions Systemedia develops, produces and markets a complete line of business consumables to complement the Company's solutions for the retail, financial and other industries. These products include paper rolls, paper products and imaging supplies for ink jet, laser, impact and thermal-transfer printers. In addition, Systemedia develops Automatic Identification solutions that bring together barcode labels, ribbons, software and printers to meet the product marketing and distribution requirements of manufacturers and retailers. Target Markets and Distribution Channels The major industry segments targeted by the Systemedia Group include general merchandise, food and drug, hospitality, financial and consumer goods manufacturing. The Systemedia Group has a direct sales force in 27 countries focused on providing solutions to major accounts. In addition, Systemedia solutions are sold through office product resellers, value-added resellers and telemarketing. Competition Competition in the consumable and media solutions business is significant and varies by geographic area and product group. The primary areas of competitive differentiation are typically quality, logistics and supply chain management expertise and total cost of ownership. While price is always a factor, the Systemedia Group focuses on total cost of ownership for all of its products and services. Total cost of ownership takes into account not only the per unit cost of the media, but also service, usage and support costs over the life of the system. Research and Development Research and development expenditures for NCR are reported on page 40 of NCR's 1999 Annual Report to Stockholders and are incorporated herein by reference. Seasonality Seasonality information for NCR is reported on page 45 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. Backlog NCR's operating results and the amount and timing of revenue are affected by numerous factors, including the volume, mix and timing of orders received during a period and conditions in the information technology industry and in the general economy. The Company believes that backlog is not a meaningful indicator of future business prospects due to the shortening of product delivery schedules and the significant portion of revenue related to its customer support services business, for which order information is not recorded. Accordingly, NCR believes that backlog information is not material to an understanding of its business. Sources and Availability of Raw Materials Sources and availability of raw materials information for NCR is reported on page 44 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. 4 Patents and Trademarks NCR owns approximately 1,300 patents in the United States and 1,400 in foreign countries. The foreign patents are generally counterparts of NCR's United States patents. Many of the patents owned by NCR are licensed to others and NCR is licensed to use certain patents owned by others. In connection with the Distribution, NCR entered into an extensive cross-licensing agreement with AT&T and Lucent Technologies Inc. (Lucent), a former subsidiary of AT&T. While NCR's portfolio of patents and patent applications is of significant value to NCR, the Company does not believe that any particular individual patent is itself of material importance to NCR's business as a whole. NCR has registered certain trademarks and service marks in the United States and in a number of foreign countries. NCR considers the mark "NCR" and many of its other trademarks and service marks to be valuable assets. Employees At January 31, 2000, NCR had approximately 32,200 employees and contractors. Environmental Matters Information regarding environmental matters is included in the material captioned "Environmental Matters" on pages 78-80 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. Item 2. PROPERTIES As of February 22, 2000, NCR operated approximately 695 facilities consisting of approximately 14.7 million square feet throughout the world. On a square footage basis, approximately 67% are owned, and 33% are leased. Within the total facility portfolio, NCR operates approximately 31 research & development and manufacturing facilities totaling approximately 4.0 million square feet, 86% of which is owned. The remaining 10.7 million square feet within the facility portfolio includes office, repair, warehouse, and other miscellaneous sites, and is 60% owned. NCR maintains facilities in 78 countries. NCR's business units are headquartered in: Dayton, Ohio (Teradata Solutions Group and Systemedia Group); London, United Kingdom (Financial Solutions Group); and Atlanta, Georgia (Retail Solutions Group). NCR believes its plants and facilities are suitable and adequate, and have sufficient productive capacity to meet its current needs. Item 3. LEGAL PROCEEDINGS The information required by this item is included in the material captioned "Legal Proceedings" on page 80 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. 5 Item 4. (a) EXECUTIVE OFFICERS OF THE REGISTRANT The Executive Officers of NCR (as of March 8, 2000) are as follows: Name Age Position and Offices Held - ------------------------- ------------ ------------------------------------------------------------------ Lars Nyberg 48 Chairman of the Board, Chief Executive Officer, and President David Bearman 54 Senior Vice President and Chief Financial Officer Wilbert J. M. Buiter 41 Senior Vice President, Human Resources Patrick G. Cronin 39 Senior Vice President, Financial Solutions Group Robert A. Davis 49 Senior Vice President, Communication, Quality and Technology William J. Eisenman 53 Senior Vice President, Worldwide Customer Services Group Anthony Fano 56 Senior Vice President, Retail Solutions Group Jonathan S. Hoak 50 Senior Vice President and General Counsel Mark V. Hurd 43 Senior Vice President, Teradata Solutions Group Keith Taylor 49 Vice President, Systemedia Group Lars Nyberg. Mr. Nyberg has been Chairman, Chief Executive Officer, and President of NCR since June 1, 1995. Before joining NCR, from 1993 to 1995, Mr. Nyberg was Chairman and Chief Executive Officer of the Communications Division for Philips Electronics NV (Philips), an electronics and electrical products company. He also served as a member of the Philips Group Management Committee during that time. In 1992, Mr. Nyberg was appointed Managing Director, Philips Consumer Electronics Division. From 1990 to 1992, he was the Chairman and Chief Executive Officer of Philips Computer Division. Mr. Nyberg is a director of Sandvik AB based in Sweden. He became a director of NCR in 1995. David Bearman. Mr. Bearman has been Senior Vice President and Chief Financial Officer of NCR since September 1, 1998. Before joining NCR, from 1989 to August 1998, Mr. Bearman was Executive Vice President and Chief Financial Officer of Cardinal Health, Inc., a pharmaceutical services provider. Wilbert J. M. Buiter. Mr. Buiter has been Senior Vice President, Human Resources, of NCR since August 1, 1998. Before joining NCR, from July 1997 to July 1998, Mr. Buiter was Senior Vice President, Human Resources, for Philips Consumer Communications, a joint venture formed by Lucent and Philips. From 1995 to July 1997, Mr. Buiter was Senior Executive Officer of Philips Consumer Communications, a division of Philips, and prior to that he was a Human Resources Executive within Philips Product Division Communications Systems. Patrick G. Cronin. Mr. Cronin became Senior Vice President, Financial Solutions Group, in November 1999. From October 1998 to October 1999, Mr. Cronin was Vice President, Worldwide Professional Services. From October 1997 to October 1998, Mr. Cronin was Vice President, Professional Services, of NCR's Customer Services Group and from 1996 to 1997, he was Vice President, Professional Services, of NCR's America's Region. Prior to that time, from 1995 to 1996, Mr. Cronin was Managing Partner for Professional Services in NCR's America's Region and, from 1994 to 1995, he was Managing Partner for Transportation in NCR's America's Region. Robert A. Davis. Mr. Davis was appointed Senior Vice President, Communication, Quality and Technology, in February 2000. From April 1999 to February 2000 he was Senior Vice President, Quality and Public Relations. From 1995 to March 1999, Mr. Davis was Senior Vice President and Chief Quality Officer for NCR. From 1994 to 1995, Mr. Davis was with Ideon Group, Inc., a provider of credit card registry services, as Senior Vice President and Chief Quality Officer. William J. Eisenman. Mr. Eisenman became Senior Vice President, Worldwide Customer Services Group, in November 1998. From 1995 to November 1998, Mr. Eisenman was Senior Vice President, National Accounts Solutions Group. In 1994, he was appointed Vice President, NCR Worldwide Services, Global Remote Services. Anthony Fano. Mr. Fano became Senior Vice President, Retail Solutions Group, in 1995. From 1994 to 1995, Mr. Fano was Senior Vice President, NCR Europe and Middle East/Africa, responsible for all NCR sales and service activity in that geographic region. 6 Jonathan S. Hoak. Mr. Hoak became Senior Vice President and General Counsel for NCR in December 1993. He was a director of the Company from September 1996 until December 1996. Mark V. Hurd. Mr. Hurd is Senior Vice President, Teradata Solutions Group, formerly known as the National Accounts Solutions Group, a position he has held since November 1998. From 1995 to November 1998, Mr. Hurd was Vice President, Americas Sales and Worldwide Marketing. From 1994 to 1995, Mr. Hurd was Vice President, Americas Professional Services. Keith Taylor. Mr. Taylor has been Vice President, Systemedia Group, since August 1999. From 1998 to August 1999, Mr. Taylor was Vice President, Worldwide Customer Services, Asia/Pacific area. From 1997 to 1998, he was Director of Logistics for NCR's Worldwide Customer Services, Europe/Middle East/Africa area. From 1996 to 1997, Mr. Taylor was Director, Customer Services, Northern Europe area, and from 1994 to July 1996, was Chief Financial Officer for NCR's Worldwide Customer Services Group. 7 PART II Item 5. MARKET FOR THE REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS NCR common stock is listed on the New York Stock Exchange and trades under the symbol "NCR." There were approximately 330,000 registered holders of record of NCR common stock as of February 22, 2000. The following table presents the high and low per share sales prices for NCR common stock for each quarter of 1999 and 1998. 1999 1998 -------- --------- High Low High Low ------- ------- -------- -------- 1st Quarter 55 3/4 40 3/8 1st Quarter 34 3/16 25 5/8 2nd Quarter 54 9/16 37 13/16 2nd Quarter 38 3/8 30 3/4 3rd Quarter 52 5/8 30 3rd Quarter 36 23 1/2 4th Quarter 38 5/8 26 11/16 4th Quarter 41 7/8 27 1/2 NCR does not anticipate the payment of cash dividends on NCR common stock in the foreseeable future. The declaration of dividends will be subject to the discretion of the Board of Directors of NCR. Payment of dividends on NCR common stock will also be subject to such limitations as may be imposed by NCR's credit facilities from time to time. Item 6. SELECTED FINANCIAL DATA The selected financial data for the five years ended December 31, 1999, which appears on page 31 of NCR's 1999 Annual Report to Stockholders, is incorporated herein by reference. Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Management's discussion of NCR's financial condition and results of operations is included on pages 32-49 of NCR's 1999 Annual Report to Stockholders and is incorporated herein by reference. Item 7. (a) QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Quantitative and qualitative disclosures about market risk are reported in the material captioned "Derivative Financial Instruments and Market Risk" on pages 48-49 of NCR's 1999 Annual Report to Stockholders and are incorporated herein by reference. Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA The consolidated financial statements of NCR, together with the report thereon of PricewaterhouseCoopers LLP dated February 8, 2000 and selected quarterly financial data appearing on pages 51-81 of NCR's 1999 Annual Report to Stockholders are incorporated herein by reference. Item 9. CHANGES IN ACCOUNTANTS None. Item 9. (a) DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. 8 PART III Item 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information required by this Item with respect to directors of NCR is included on pages 8-11 of NCR's Proxy Statement, dated March 10, 2000, and is incorporated herein by reference. Information regarding executive officers is furnished in a separate disclosure in Part I of this report because the Company did not furnish such information in its definitive proxy statement prepared in accordance with Schedule 14A. Item 11. EXECUTIVE COMPENSATION The information regarding the Company's compensation of its named executive officers is included in the material captioned "Executive Compensation" on pages 20-29 of NCR's Proxy Statement, dated March 10, 2000, and is incorporated herein by reference. The information regarding the Company's compensation of its directors is included in the material captioned "Compensation of Directors" on pages 13-14 of NCR's Proxy Statement, dated March 10, 2000, and is incorporated herein by reference. Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT Information regarding security ownership of certain beneficial owners and management is included in the material captioned "Stock Ownership" on pages 6-7 of NCR's Proxy Statement, dated March 10, 2000, and is incorporated herein by reference. Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS Not applicable. 9 PART IV Item 14. FINANCIAL STATEMENT SCHEDULES, REPORTS ON FORM 8-K AND EXHIBITS Pages In Annual Report to Stockholders* (a) The following documents are filed as part of this report: (1) Financial Statements: Report of Independent Accountants............................51 Consolidated Statements of Operations for the Years Ended December 31, 1999, 1998 and 1997............................52 Consolidated Balance Sheets at December 31, 1999 and 1998........................................................53 Consolidated Statements of Cash Flows for the Years Ended December 31, 1999, 1998 and 1997............................54 Consolidated Statements of Changes in Stockholders' Equity for the Years Ended December 31, 1999, 1998 and 1997........55 Notes to Consolidated Financial Statements................56-81 (2) Financial Statement Schedule: Report of Independent Accountants on Financial Statement Schedule For each of the three years in the period ended December 31, 1999: II - Valuation and Qualifying Accounts * Incorporated by reference from the indicated pages of NCR's 1999 Annual Report to Stockholders. All other schedules are omitted because they are not applicable or the required information is shown in the consolidated financial statements or notes thereto. (b) Reports on Form 8-K No reports filed on Form 8-K for the quarter ended December 31, 1999. (c) Exhibits: Exhibits identified in parentheses below, on file with the SEC, are incorporated herein by reference as exhibits hereto. Exhibit No. Description - ----------- ----------- 3.1 Articles of Amendment and Restatement of NCR Corporation, as amended May 14, 1999 (Exhibit 3.1 to the NCR Corporation Form 10-Q for the period ended June 30, 1999) and Articles Supplementary of NCR Corporation (Exhibit 3.1 to the NCR Corporation Annual Report on Form 10-K for the year ended December 31, 1996 (the "1996 NCR Annual Report")). 3.2 Bylaws of NCR Corporation, as amended and restated on February 3, 2000. 4.1 Common Stock Certificate of NCR Corporation. 4.2 Preferred Share Purchase Rights Plan of NCR Corporation, dated as of December 31, 1996, by and between NCR Corporation and The First National Bank of Boston (Exhibit 4.2 to the 1996 NCR Annual Report). 10.1 Separation and Distribution Agreement, dated as of February 1, 1996 and amended and restated as of March 29, 1996 (Exhibit 10.1 to the Lucent Technologies Inc. Registration Statement on Form S-1 (No. 333-00703) (the "Lucent Registration Statement")). 10.2 Employee Benefits Agreement, dated as of November 20, 1996, by and between AT&T Corp. and NCR Corporation (Exhibit 10.2 to the 1996 NCR Annual Report). 10.3 Volume Purchase Agreement, dated as of November 20, 1996, by and between AT&T Corp. and NCR Corporation (Exhibit 10.3 to the 1996 NCR Annual Report). 10 10.4 Patent License Agreement, effective as of March 29, 1996, by and among AT&T Corp., NCR Corporation, and Lucent Technologies Inc. (Exhibit 10.7 to the Lucent Registration Statement). 10.5 Amended and Restated Technology License Agreement, effective as of March 29, 1996, by and among AT&T Corp., NCR Corporation, and Lucent Technologies Inc. (Exhibit 10.8 to the Lucent Registration Statement). 10.6 Tax Sharing Agreement, dated as of February 1, 1996, and amended and restated as of March 29, 1996, by and among AT&T Corp., NCR Corporation, and Lucent Technologies Inc. (Exhibit 10.6 to the Lucent Registration Statement). 10.7 NCR Management Stock Plan (Exhibit 10.8 to the 1996 NCR Annual Report). 10.8 NCR WorldShares Plan (Exhibit 10.9 to the 1996 NCR Annual Report). 10.9 NCR Senior Executive Retirement, Death & Disability Plan (Exhibit 10.10 to the NCR Corporation Registration Statement on Form 10 (No. 001-00395), dated November 25, 1996 (the "NCR Registration Statement")). 10.10 The Retirement Plan for Officers of NCR (Exhibit 10.11 to the NCR Registration Statement). 10.11 Credit Agreement, dated as of November 20, 1996, among NCR Corporation, The Lenders Party thereto, The Chase Manhattan Bank, as Administrative Agent, and Bank of America National Trust & Savings Association, as Documentation Agent (Exhibit 10.15 to the NCR Registration Statement). 10.12 NCR Change-in-Control Severance Plan for Executive Officers (Exhibit 10.16 to the 1996 NCR Annual Report). 10.13 Change-in-Control Agreement by and between NCR and Lars Nyberg (Exhibit 10.2 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended June 30, 1997). 10.14 NCR Director Compensation Program (Exhibit 10.18 to the 1996 NCR Annual Report). 10.14.1 First Amendment to the NCR Director Compensation Program. 10.14.2 Second Amendment to the NCR Director Compensation Program. 10.15 NCR Long Term Incentive Program and NCR Management Incentive Program (Exhibit 10.19 to the 1996 Annual Report). 10.16 NCR Supplemental Pension Plan for AT&T Transfers, restated effective January 1, 1997 (Exhibit 10.1 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended March 31, 1998). 10.17 NCR Mid-Career Hire Supplemental Pension Plan, restated effective January 1, 1997 (Exhibit 10.2 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended March 31, 1998). 10.18 NCR Nonqualified Excess Plan, restated effective January 1, 1996 (Exhibit 10.3 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended March 31, 1998). 10.19 Purchase and Manufacturing Agreement, effective April 27, 1998, by and between NCR Corporation and Solectron Corporation (Exhibit 10.1 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended June 30, 1998). Certain portions of this exhibit have been granted confidential treatment by the Securities & Exchange Commission. 10.20 Letter Agreement dated August 5, 1998 (Exhibit 10.2 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended September 30, 1998). 10.21 Termination Agreement dated May 26, 1999 (Exhibit 10.1 to the NCR Corporation Quarterly Report on Form 10-Q for the quarter ended June 30, 1999). 10.22 Employment Agreement with Lars Nyberg. 13 Pages 30-81 of NCR's 1999 Annual Report to Stockholders. 21 Subsidiaries of NCR Corporation. 23 Consent of independent accountants. 27 Financial Data Schedule. 11 NCR will furnish, without charge, to a security holder upon written request a copy of the 1999 Annual Report to Stockholders and the 2000 Proxy Statement, portions of which are incorporated herein by reference. NCR will furnish any other exhibit at cost. Document requests are available by writing to: NCR - Investor Relations 1700 South Patterson Boulevard Dayton, OH 45479 Phone: 937-445-5905 http://www.ncr.com/about_NCR/ir/invest_rel.asp 12 NCR Corporation SCHEDULE II--VALUATION AND QUALIFYING ACCOUNTS (In millions) Column A Column B Column C Column D Column E - ------------------------------------------------ --------- ---------- ----------- ---------- Additions Balance at Charged to Charged to Balance Beginning Costs & Other at End Description of Period Expenses Accounts Deductions of Period - ------------------------------------------------ --------- ---------- ----------- ---------- --------- Year Ended December 31, 1999 Allowance for doubtful accounts $ 47 $ 7 $ - $ 23 $ 31 Deferred tax asset valuation allowance 498 59 - 272 285 Inventory valuation reserves 93 21 - 47 67 Reserves related to business restructuring - 83 - 10 73 Year Ended December 31, 1998 Allowance for doubtful accounts $ 36 $ 26 $ - $ 15 $ 47 Deferred tax asset valuation allowance 553 103 - 158 498 Inventory valuation reserves 142 24 - 73 93 Reserves related to business restructuring 165 - (111) 54 - Year Ended December 31, 1997 Allowance for doubtful accounts $ 54 $ 12 $ - $ 30 $ 36 Deferred tax asset valuation allowance 639 22 - 108 553 Inventory valuation reserves 152 29 - 39 142 Reserves related to business restructuring 247 - - 82 165 13 REPORT OF INDEPENDENT ACCOUNTANTS ON FINANCIAL STATEMENT SCHEDULE To the Board of Directors of NCR Corporation Our audits of the consolidated financial statements referred to in our report dated February 8, 2000, appearing on page 51 of the 1999 Annual Report to Stockholders of NCR Corporation (which report and consolidated financial statements are incorporated by reference in this Annual Report on Form 10-K) also included an audit of the Financial Statement Schedule listed in Item 14(a)(2) of this Form 10-K. In our opinion, this Financial Statement Schedule presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. PricewaterhouseCoopers LLP Dayton, Ohio February 8, 2000 14 SIGNATURES Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. NCR CORPORATION Date: March 8, 2000 By: /s/ Lars Nyberg ------------------------------------- Lars Nyberg, Chairman of the Board, Chief Executive Officer and President Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated. Signature Title - --------- ----- /s/ Lars Nyberg - ------------------------------ Lars Nyberg Chairman of the Board, Chief Executive Officer and President /s/ David Bearman - ------------------------------ David Bearman Senior Vice President and Chief Financial Officer (Principal Financial and Accounting Officer) /s/ David Bohnett - ------------------------------ David Bohnett Director /s/ David R. Holmes - ------------------------------ David R. Holmes Director /s/ Linda Fayne Levinson - ------------------------------ Linda Fayne Levinson Director /s/ James R. Long - ------------------------------ James R. Long Director /s/ Ronald A. Mitsch - ------------------------------ Ronald A. Mitsch Director /s/ C. K. Prahalad - ------------------------------ C.K. Prahalad Director /s/ James O. Robbins - ------------------------------ James O. Robbins Director /s/ William S. Stavropoulos - ------------------------------ William S. Stavropoulos Director Date: March 8, 2000