CONSULTING AGREEMENT


          This Consulting Agreement ("Agreement") dated as of March 13, 2000, is
made by and between Cheryl A. Francis (the "Executive") and R. R. Donnelley &
Sons Company, a Delaware corporation (the "Company").

                             W I T N E S S E T H:

          WHEREAS, the Executive currently serves as Executive Vice President
and Chief Financial Officer of the Company; and

          WHEREAS, the Company and the Executive desire to enter into this
Agreement in order to terminate Executive's active employment with the Company
and to begin a consulting relationship in accordance with the terms and
conditions stated in this Agreement;

          NOW THEREFORE, the Executive and the Company, in consideration of the
agreements, covenants and conditions contained herein, hereby agree as follows:

1.  Resignation
    -----------

     (a) The Executive shall continue to serve as Executive Vice President and
Chief Financial Officer of the Company until March 31, 2000.  Effective upon the
close of business on March 31, 2000 (the "Resignation Date"), the Executive
shall resign as an Executive Vice President and the Chief Financial Officer of
the Company and shall, upon request by the Company, also resign from all
positions she may hold with any subsidiary or affiliate of the Company.

     (b) As soon as practical after the Resignation Date, the Company shall pay
to the Executive a cash lump sum for any days of vacation accrued but unused by
her as of the Resignation Date.

     (c) The Executive acknowledges and agrees that she will receive no further
payments under the Company's Management Incentive Plan, including but not
limited to under such Plan's banking provisions, and that the Executive is not
entitled to participate in such Plan after the Resignation Date.

     (d) The Executive acknowledges and agrees that as of the Resignation Date,
the Agreement (the "Change in Control Agreement") executed in 1995 and any
amendments thereto by and between the Company and the Executive with regard to
the effect of a Change in Control (as defined in the Change in Control
Agreement) is hereby terminated.

     (e) As soon as practical after the Resignation Date, the Executive shall
submit all expense account records and vouchers relating to her active
employment with the Company, and the Company shall reimburse the Executive in
accordance with its standard practices and procedures for such expenses.

     (f) The Executive's benefits accrued under the Unfunded Supplemental
Benefit Plan shall be fully vested, and shall be equal to the benefits that the
Executive would have earned under the Unfunded Supplemental Benefit Plan, the
Retirement Benefit Plan, and the letter dated February 28, 1996 from D. Ingham
to the Executive attached as Exhibit A, based upon her employment with the
Company from her initial date of employment with the Company to the Resignation
Date.  However, benefits otherwise due under this paragraph (f) from the
Unfunded Supplemental Benefit Plan shall be reduced by the amount, if any, of
the benefits payable to the Executive under the Retirement Benefit Plan.  The
Company agrees to use reasonable efforts to allow a portion of such benefit to
be paid in a form that may be rolled over on a tax deferred basis to an
individual retirement account.  The Company and the Executive will, upon request
by the Executive, discuss the possibility of providing a lump sum payment to the
extent permitted under the Company's Unfunded Supplemental Benefit Plan.

     (g) Except as provided in this Agreement, the Executive acknowledges and
agrees that she is not entitled to any further compensation or payments of any
kind from the Company, including without limitation, base salary, bonuses,
severance, options, medical benefit premiums and accrued and unused vacation.


R.R. Donnelley & Sons Company
Page 2


2.  Consulting Services.
    -------------------

     (a) During the period commencing April 1, 2000 and ending at the close of
business on June 30, 2000 (the "Consulting Period"), the Company shall engage
the Executive as an independent contractor to perform consulting services
("Consulting Services") to the Company.  The Consulting Services shall consist
of the performance of those duties and responsibilities that the Chief Executive
Officer of the Company or his designee reasonably requests that are consistent
with the Executive's current duties and responsibilities as an Executive Vice
President and the Chief Financial Officer of the Company, including but not
limited to services relating to the transition of her duties and
responsibilities to another executive(s) of the Company.  The Executive agrees
to provide such Consulting Services for up to thirty (30) working days during
the Consulting Period at times to be mutually agreed upon by the Executive and
the Chief Executive Officer of the Company or his designee.  For the purposes of
this Section 2, a working day consists of any day on which the Executive
performs consulting services for five (5) or more hours.  If the Executive
performs consulting services for less than five (5) hours on one day, such day
shall be considered a half working day for purposes of this Section 2.

     (b) To the extent that the Consulting Services are provided by the
Executive at any of the Company's facilities, the Company will provide the
Executive with appropriate office space and secretarial services to provide the
Consulting Services.

     (c) In consideration of the provision of Consulting Services by the
Executive, the Company will pay the Executive her current monthly base salary of
$35,000 for each calendar month of the Consulting Services, payable monthly;
provided, however, that if the Executive provides Consulting Services for more
than 30 working days, the Executive will be paid $2,000 for each such working
day or $1,000 for each such half working day in excess of 30 working days.

     (d) The Executive shall be an independent contractor during the Consulting
Period and as such shall not be entitled to participate in any employee benefit
plans offered by the Company, except as provided in Section 3(f).

     (e) All amounts paid to the Executive during the Consulting Period
specified in Section 2(c) shall be treated as non-employee compensation and will
be reported to the Executive and to relevant taxing authorities on Form 1099 or
other required information return.  The Executive acknowledges that she is aware
of her responsibilities with respect to the payment of any federal self-
employment and federal and state income taxes on all amounts received by her for
the performance of Consulting Services under Section 2(c).  She is also aware
that during the Consulting Period she will not be an employee of the Company for
purposes of the laws providing for FICA taxes, FUTA taxes, Medicare taxes,
disability benefits, workers' compensation, state unemployment taxes or any
other benefits which would otherwise be supplied or paid by an employer for the
benefit of an employee.

3.  Consideration.
    -------------


R.R. Donnelley & Sons Company
Page 3


     In consideration of the covenants and commitments of the Executive in this
Agreement, including but not limited to the covenants in Section 4 and the
release in Section 5 below, the Company agrees to provide the Executive with the
following compensation and benefits, with all of the payments described below
being subject to tax withholding to the extent required by law and to all other
withholding elections made by the Executive, to the extent that such elections
remain in effect.  The payments described below are beyond that to which she is
otherwise entitled under the Company's policies or applicable law.  The
Executive shall not be obligated to seek other employment or take any other
action by way of mitigation of the amounts payable to the Executive under this
Agreement, and such amounts shall not be reduced whether or not the Executive
obtains other employment, provided that the Executive fulfills her obligations
under Sections 2 and 4 of this Agreement.

     (a) The Company shall pay the Executive $199,500, which is equal to fifty
percent (50%) of her Target 2000 Bonus.  The Company shall pay such bonus amount
in accordance with the time schedule applicable to other senior officer bonuses
for 2000.

     (b) The rights of the Executive with respect to her outstanding option
awards and restricted stock awards shall be as provided by the respective plans
under which they were granted, including provisions regarding a change in
control; provided, however, that such awards shall continue to vest through
December 31, 2000 as though she had remained employed by the Company during that
period and that options which are outstanding and vested as of December 31, 2000
shall remain exercisable for ninety (90) days thereafter, after which time any
unexercised options shall be canceled.  As of the Resignation Date, the
Executive shall not be eligible to be awarded further options under the
Company's Stock Incentive Plan.

     (c) Under the terms and conditions specified in this Section 3(c), the
Company agrees that the Executive may become eligible for an additional payment
of up to $250,000, to be determined as specified below, on the earlier of the
last trading day of the New York Stock Exchange during calendar year 2000 or the
occurrence of a Change in Control (as defined in the Change in Control Agreement
described in Section 1(d)) (which earlier date is referred to in this Agreement
as the "Measurement Date").  Any payment due hereunder shall be paid to the
Executive within five (5) business days of the Measurement Date.

          (i) The Company agrees to pay the Executive $250,000 if the closing
price of a share of the Company's common stock on the New York Stock Exchange
(the "Price Per Share") on the Measurement Date is $20 or less.

          (ii) The Executive agrees that she will not be eligible for any
payment under this Section 3(c) if the Price Per Share on the Measurement Date
is $30 or more.

          (iii) The Company shall pay the Executive a payment of $250,000, less
$2,500 for every $.10 increment by which the Price Per Share on the Measurement
Date is above $20, if the Price Per Share is between $20 and $30.


R.R. Donnelley & Sons Company
Page 4


          (iv) The level of the Price Per Share required for the payment, if
any, under Sections 3(c)(i), (ii) and (iii) shall be adjusted accordingly upon a
stock split or recapitalization.

     (d) At any time on or before December 31, 2000, the Executive may use the
remaining balance in her financial planning account for 2000 for financial,
accounting or legal services, but the Company shall make no further
contributions to that account after the Resignation Date.

     (e) The Executive may continue to use the executive coaching services
provided to the senior executives of the Company through Khanquest at the
company's expense through September 30, 2000; provided, however, that the
maximum cost to the Company for the period after the Resignation Date under this
Section 3(e) shall be $15,000.

     (f) The Company agrees to reimburse the Executive for all premiums paid by
the Executive for her health insurance coverage either under the continuation
coverage provided in the Consolidated Omnibus Budget Reconciliation Act of 1985
("COBRA"), or under other health care coverage in an amount not to exceed the
premiums that would be paid by the Executive under COBRA continuation coverage,
for eighteen (18) months after the Resignation Date.

     (g) The Company agrees to reimburse the Executive for or pay directly the
Executive's reasonable attorneys' fees not to exceed $15,000 relating to the
negotiation and execution of this Agreement.

4.  Confidentiality, Non-Solicitation and Non-Competition.
    -----------------------------------------------------

     (a) Executive reaffirms and agrees to comply with the terms of the
Agreement Regarding Confidential Information, Intellectual Property and Non-
Solicitation of Employees signed by the Executive on October 21, 1995, a copy of
which is attached hereto as Exhibit B and incorporated herein by reference.
Executive represents that she will, prior to the end of the Consulting Period,
deliver all Company papers, books, records, computer programs, or like materials
in her possession or control and all copies thereof to the Company, except that
the Executive will be permitted to retain copies of documents describing the
terms and conditions of those arrangements between the Executive and the Company
which survive the termination of the Executive's active employment with the
Company.

     (b) In consideration of the covenants and agreements of the Company herein
contained, the payments to be made by the Company pursuant to this Agreement,
the positions of trust and confidence the Executive has occupied and currently
occupies with the Company and the information of a highly sensitive and
confidential nature she has received and will receive as a result of such
positions, the Executive agrees that she will not, during the period commencing
on the Resignation Date and ending on April 1, 2001, without the prior written
consent of the Company, either directly or indirectly own, manage, operate,
control or participate in any manner in the ownership, management, operation or
control of, or be connected as an officer, employee, partner, director,
principal, consultant, agent or otherwise with, or have any financial interest
in, or aid or assist any of the following entities:  Quebecorp World (Quebecorp
Printing Inc.), Quad-Graphics, Bowne & Co., Inc., Merrill Corporation, Big
Flower Holdings, Banta Corp. or Moore Corporation.  It is understood and agreed
that, for the purposes of the foregoing provisions of this Section 4, ownership
of not more than five percent (5%) of the voting stock of any of the above
entities that are publicly held


R.R. Donnelley & Sons Company
Page 5


shall not, of itself, constitute a violation of this Section 4. Executive
further acknowledges that a breach by her of the agreements contained in this
Section 4 would cause irreparable harm to the Company which is not adequately
measurable by money damages and that, accordingly, in the event of such breach,
in addition to any and all other rights the Company may have, including, without
limitation, rights at law and in equity, and any right of the Company to
terminate certain payments to the Executive, the Company shall be entitled to
equitable remedies in the nature of injunctive relief to stop any existing
breaches and to prohibit any future breaches.

     (c) The following additional provisions shall apply to the covenants of the
Executive contained in this Section 4:

          (i) It is the intent and understanding of each party hereto that if,
in an action before any court or agency legally empowered to enforce the
covenants contained in this Section 4, any term, restriction, covenant or
promise contained herein is found to be unreasonable and for that reason
unenforceable, then such term, restriction, covenant or promise shall be deemed
modified to the extent necessary to make it enforceable by such court or agency.

          (ii) In the event of any material breach by the Executive of any
provision of this Section 4, the Company may, by written notice, elect to
terminate its obligations under this Agreement; provided, however, that the
Executive shall have the opportunity to cure, within five (5) business days
after such notice, any inadvertent or unwillful breach by the Executive, and in
the event of such a cure by the Executive, the termination by the Company
pursuant to this paragraph (ii) shall not take effect. In the event that
termination by the Company under this paragraph (ii) becomes effective, all
payments and other benefits to the Executive otherwise required to be provided
by the Company under the provisions of Section 3 shall cease, and the Executive
shall thereafter cease to be entitled to receive any amounts not already paid by
the Company and she shall be required to return any payments previously received
but relating to periods after the date of such breach; provided that the
Executive shall be entitled to receive or retain any payment of a benefit which
had fully accrued as of the date of such breach.

5.  Releases and Covenants Not to Sue.
    ---------------------------------

     (a) The term "Released Parties" includes the Company and each of its
subsidiaries and affiliated companies and entities and each of their partners,
principals, members, shareholders, directors, officers, trustees, employees,
contractors, consultants, agents and attorneys, past, present and future, and
all predecessors, successors and assigns thereof.

     (b) The Executive, and anyone claiming through her, agrees not to sue and
further agrees to release the Released Parties, with respect to any claims which
the Executive now has or has ever had, whether currently known or unknown,
against any of the Released Parties, with respect to or arising out of any act
or omission by any of the Released Parties from the beginning of time until the
date that the Executive executes this Agreement, including, but not limited to:

          (i)  claims for or related in any way to the Executive's employment,
hiring, terms and conditions of employment, or termination from employment;


R.R. Donnelley & Sons Company
Page 6


          (ii) claims under Title VII of the Civil Rights Act of 1964, the Civil
Rights Act of 1991, the Americans with Disabilities Act, the Age Discrimination
in Employment Act, the Older Workers' Benefit Protection Act, the Employee
Retirement Income Security Act, the Family and Medical Leave Act of 1993, the
Illinois Human Rights Act, or the Chicago or Cook County Human Rights
ordinances; and

          (iii) claims under any other federal, state, or local statute,
regulation, or ordinance, or under any employment, contract, tort, or other
common law theory, including any claim for costs or attorneys' fees.

The foregoing release shall not apply to the Executive's rights, if any, under
any Company benefit plans or to indemnification from the Company or under
director and officer liability insurance that is applicable to the Executive.

     (c) The Executive agrees, represents, and warrants that she is the sole
owner of the claims that are released in this Agreement and that she has the
full right and power to grant, execute, and deliver the releases and promises in
this Agreement.  The Executive further agrees, represents and warrants that she
has not initiated or filed any legal, equitable, administrative, or any other
proceeding against any of the Released Parties and that no such proceeding has
been initiated or filed on her behalf.  The consideration offered herein is
accepted by the Executive as being in full accord, satisfaction, compromise and
settlement of any and all claims or potential claims, and the Executive
expressly agrees that she is not entitled to and shall not receive any further
recovery of any kind from the Company or any of the other Released Parties.

     (d) The Released Parties hereby agree to release the Executive from all
claims, whether known or unknown, which the Released Parties have or have ever
had or may have in the future, against the Executive for or related in any way
to anything occurring up to and including the date of this Agreement concerning
the Executive's employment with the Company.  Notwithstanding the provisions of
this paragraph, the Released Parties do not release any claims based upon (i)
information which is not, as of the date hereof, known to the Board of Directors
of the Company or legal counsel for the Company relating to possible
embezzlement, fraud or other theft from the Company by the Executive, (ii)
criminal behavior or intentional wrongdoing by the Executive, or (iii)
reconciliation of business expenses of the Executive not yet fully substantiated
as of the date of this Agreement.

6.  No Admission of Liability.
    -------------------------

     The Executive agrees that neither this Agreement nor performance hereunder
constitutes an admission by the Company of any violation of any federal, state
or local law, regulation, common law, of any breach of any contract, or of any
other wrongdoing of any type.

7.  Confidentiality of Agreement.
    ----------------------------

     The Executive and the Company agree that they will keep confidential, to
the full extent permitted by law, the terms of this Agreement until such time
that this Agreement becomes public.

8.  Indemnification.
    ---------------


R.R. Donnelley & Sons Company
Page 7


     The Company further agrees that, if the Executive is sued individually
concerning any act, omission or conduct which she undertook in her capacity as
an employee, officer, director or agent of the Company or any of its
subsidiaries on or before the Resignation Date, then the Company shall defend
the Executive from the claim and indemnify the Executive for any judgment, fine
or settlement resulting therefrom to the same extent as is then authorized by
the Company's By-Laws and/or Certificate of Incorporation for employees as of
that time.

9.  Binding Agreement.
    -----------------

     In executing this Agreement, the Executive acknowledges that she has read
this Agreement carefully, that she fully understands its terms and conditions,
that she has been advised of her rights and has been advised to consult counsel
prior to the execution hereof.  The Executive intends that this Agreement shall
be legally binding on her.

10.  Revocation.
     ----------

     The Executive acknowledges that she has had the opportunity to have at
least twenty-one (21) days within which to decide whether or not to sign this
Agreement.  She further acknowledges having been given the right to revoke this
Agreement by serving, within a seven (7)-day period after signing, a written
notice of revocation.  The Agreement shall become effective on the eighth day
following its execution by the Executive.  If the Executive revokes the
Agreement, the Company shall have no obligation under it.

11.  References.
     ----------

     If, after the Resignation Date, any prospective employer of the Executive
requests a reference, the Company shall report only the fact that the Executive
worked for the Company, the positions held and salary earned.  No further
information will be provided unless the Company receives a written release from
the Executive or is otherwise required to do so by law.

12.  Notices.
     -------

     All notices or other communications required or permitted hereunder shall
be sufficient if in writing and delivered personally or by reputable commercial
delivery service or sent by registered mail, return receipt requested, to the
respective address hereinabove set forth or to any other address designated by
the relevant party by notice similarly given.  Such notice shall be deemed to
have been given upon such delivery or three (3) days after deposit in the U.S.
mail, as the case may be.

13.  Assignment and Succession.
     -------------------------

     The rights and obligations of the Company under this Agreement shall inure
to the benefit of and be binding upon its successors and assigns, and the
Executive's rights and obligations hereunder shall inure to the benefit of and
be binding upon her legal representatives or designated beneficiaries; provided,
however, that the Executive may not assign during her lifetime any of her rights
and obligations hereunder.


R.R. Donnelley & Sons Company
Page 8


14.  Entire Agreement.
     ----------------

     This Agreement contains the entire agreement between the Company and the
Executive with respect to the subject matter contained herein and supersedes all
prior oral or written communications relating thereto.  This Agreement may not
be changed or amended orally.

15.  Applicable Law.
     --------------

     This Agreement shall at all times be construed, interpreted and enforced in
accordance with the laws of the State of Illinois as applicable to agreements
entered into in, and to be performed entirely within, the State of Illinois.


IN WITNESS WHEREOF, the Company has caused this Agreement to be signed by its
duly authorized officer and the Executive has signed this Agreement as of the
day and year first above written.


                                  /s/ Cheryl A. Francis
                               ----------------------------------------
                               Cheryl A. Francis

                               R.R. DONNELLEY & SONS COMPANY


                               By: /s/ William L. Davis
                                  -------------------------------------
                                       William L. Davis
                               Its: Chairman and Chief Executive Officer


R.R. Donnelley & Sons Company
Page 9


RR Donnelley & Sons Company
Interoffice
                                                            Memorandum








To:    C. Francis                   Date: 5/10/00

From:  D. Ingham                    Location: 77-10

Subject:       RETIREMENT BENEFITS
               -------------------



This letter amends and replaces my February 6, 1996 letter to you based on your
(and your attorney's) comments.

In accordance with the "Retirement Plan" provision of your September 20, 1995
employment letter from Steve Baumgartner, the following applies:


 .    We estimate that a shortfall in pension will occur between the Donnelley
     pension plan and the FMC pension plan. This shortfall is calculated using
     Donnelley's estimated covered wage from 1995 through the year 2019 for both
     pension plans.

 .    The short fall is estimated to reach $232,981 in annual age 65 benefits by
     the year 2019 (when you become age 65).

 .    To make up for this shortfall, beginning January 1, 1996, we will credit
     you an additional $10,130 in annual age 65 benefits for each full year you
     are employed by Donnelley. This amount represents 1/23rd of $232,981.
     (There are 23 full years from January 1, 1996 until you reach age 65.) As a
     result of this crediting, the annual payment rate of your retirement
     benefit (that is, the single life annuity benefit otherwise payable to you
     under the plan beginning at your age 65) will be increased at the rate of
     $10,130 for each 12-month period you are employed by Donnelley (after
     December 31, 1995 and before January 1, 2019). If your benefits are paid in
     a form other than as a single life annuity retirement benefit, such
     alternate form will be the actuarial equivalent of a single life annuity
     retirement benefit (inclusive of the $10,130 per year increase).

 .    Should your employment terminate during a year, you will receive a credit
     of 1/12th of $10,130 for each full month worked that year.

 .    All normal plan reductions, like preretirement surviving spouse coverage,
     will apply to the additional pension amount, unless waived.

 .    No additional pension will be credited under this arrangement for periods
     while you are employed after you attain age 65.


 .    The additional pension benefits described in this letter will not be
     provided under the Retirement Benefit Plan of R. R. Donnelley & Sons
     Company and the Company will have not obligation to pre-fund such benefits.

 .    The added benefit described above will be offset by any enhanced retirement
     benefit granted to you individually apart from the Retirement Plan.

Please call me if you have any questions.


                                               Agreed and Accepted:

/s/Dewey Ingham                          /s/Cheryl A. Francis
- ---------------------------------        -------------------------------
Dewey Ingham                                    Cheryl A. Francis
VP, Compensation and Benefits

DI/nm

cc:    S. Baumgartner, G. Ikeda, E. Rogozinski