EXHIBIT (b)(1)

July 12, 2001



John F. Biver
J. B. Acquisitions, LLC
2828 Arbor Hills Dr.
Dubuque, IA 52001

Dear John:

As a follow-up to our recent conversations, I am pleased to be able to make this
commitment to you and J.B. Acquisitions, LLC.  Dubuque Bank & Trust is pleased
as well, to be able to offer financial support for the proposed acquisition of
Eagle Point Software.


                                LOAN COMMITMENT


Borrower:           Eagle Point Software Corporation

Lender:             Dubuque Bank & Trust Company ("DB&T")

Guarantor:          John F. & Jolene Biver, unlimited, secured by company stock
                    and marketable securities held jointly and individually. All
                    other guarantees given by John F. Biver and Jolene Biver
                    shall be subordinate to the Guaranty made in favor of Lender
                    and shall be in a form acceptable to Lender.

Facility:           A.)  $6,300,000 Secured Amortizing Line of Credit
                    B.)  $1,500,000 Secured Revolving Line of Credit

Purpose:            Proceeds under the Facility will be used to pay the merger
                    consideration of $6.40 per share to the shareholders and
                    option holders of Eagle Point Software Corporation.

Maturity:           A.)  Five (5) years
                    B.)  One (1) year


Amortization:       The Amortizing Line of Credit will amortize in annual
                    installments of principal commencing two (2) year after
                    Facility closing date and based on a 15-year amortization
                    schedule, with the balance due at maturity.  Monthly
                    installments of accrued interest shall be commencing one (1)
                    month after the Facility closing date.

Sweep Feature:      Excess cash balances shall be swept daily from collected
                    funds in the company checking account and applied to
                    principal balances on the outstanding balances held on the
                    Revolving Line of Credit, and when paid to zero ($0), then
                    applied to principal balances outstanding on the Amortizing
                    Line of Credit. As funds are needed to cover checking
                    account activities, advances will be made from the
                    Amortizing Line of Credit up to the $6,300,000 maximum
                    principal amount minus any principal payments and then from
                    the Revolving Line of Credit up to the $1,500,000 maximum
                    principal amount.

Security:           First security position on the Borrower owned real estate;
                    General Business Security Agreement or other instruments or
                    agreements necessary or appropriate to obtain a first
                    priority security interest in all of Borrower's assets,
                    including Borrower's intellectual property (e.g. copyrights,
                    trademarks, patents, etc.) and deposit accounts; Assignment
                    of Life Insurance on the life of John F. Biver in the
                    minimum amount of $2,000,000; guaranty of any affiliate of
                    John F. Biver or Jolene Biver, including any entity to which
                    Borrower stock is transferred in contemplation of the
                    Purpose of this Loan Commitment; a pledge of marketable
                    securities owned by John F. Biver and/or Jolene Biver,
                    together with possession of certificated shares or an
                    appropriate Control Agreement for any brokerage or
                    investment account, including all shares of Eagle Point
                    Software Corporation.

Interest Rate:      A combination of fixed and variable rate pricing will apply
                    to the Amortizing Line of Credit according to the following
                    schedule. In addition, pricing for the Revolving Line of
                    Credit shall follow the Summary Pricing Matrix below. At no
                    time will the interest rate fall below 7.50% or climb above
                    10.50% (the collar).


                    .   $4,000,000 fixed at a rate of 9.00%.

                    .   $2,300,000 floating at Wall Street Journal Prime,
                        announced from time to time plus the applicable margin
                        described in the Interest Margin section and further
                        defined in the Summary Pricing Matrix, calculated on an
                        actual day 360-day basis and payable monthly in arrears.
                        A collar of 7.50% - 10.50% shall apply.

Interest Margins:   The applicable Prime margins shall be the percentage per
                    annum set forth in the Summary Pricing Matrix below for the
                    appropriate level.  The level shall be determined quarterly
                    by the Leverage Ratio, defined as Total Liabilities divided
                    by Tangible Net Worth.  Margins at all levels shall be
                    considered void in the event of a default, at which time the
                    default rate of 15.00% will be imposed.


                            Summary Pricing Matrix


     Term Loan              Level I         Level II         Level III
     ------------------------------------------------------------------
     Leverage Ratio          *1.0x        **1.0 & *2.0x       **2.0x
     ------------------------------------------------------------------
     Prime Margin           -1.00%            0.00%            1.00%
     ------------------------------------------------------------------

Prepayments:        If paid prior to maturity from another lender, Borrower
                    agrees to pay a prepayment penalty equal to the following:

                    .   3-months interest if paid in years 1-2

                    .   2-months interest if paid in years 3-4

                    .   1 months interest if paid in year 5

                    No prepayment penalty shall be charged if Borrower pays
                    principal before maturity through the normal course of
                    business using excess cash flows.

Upfront Fee:        Borrower agrees to pay an Upfront Fee of .50% to the Lender
                    at closing.


*    less than

**   greater than or equal to


Break-up Fee:         Borrower agrees to pay a break-up fee equal to $25,000 if
                      this transaction does not close for any reason other than
                      those imposed on behalf of the Lender.

Financial Covenants:  Financial covenants will include, but not be limited to,
                      the following:


                      .   Minimum Fixed Charge Coverage (DSCR), defined as
                          ------------------------------------
                          EBITDA, calculated on a trailing four quarter basis,
                          divided by the sum of Maturities and Interest Expense
                          over the same period of 1.50x beginning the fifth
                          quarter after loan closing and continuing thereafter.

                      .   Maximum Leverage Ratio, defined as Total Liabilities
                          ----------------------
                          to Tangible Net Worth (Net Worth minus Goodwill &
                          Amortization). For this purpose, Net Worth will
                          include the Senior Subordinated Debt not to exceed
                          $2,250,000 and the Junior Subordinated Debt not to
                          exceed $750,000. This ratio shall be at or below
                          3.50:1 from the date of closing to June 30, 2004,
                          3.0:1 at FYE 2005, 2.5:1 at FYE 2006.

                      .   Maximum Capital Expenditures of $750,000 in any fiscal
                          ----------------------------
                          year without the prior consent of the Lender.

                      .   Minimum Tangible Net Worth of $5,000,000 at June 30,
                          --------------------------
                          2002, $4,000,000 at June 30, 2003, $3,000,000 at June
                          30, 2004, $3,500,000 at June 30, 2005 and $4,500,000
                          at June 30, 2006.

                      .   Maximum Owner Compensation, defined as salary, bonus,
                          --------------------------
                          dividends (other than Permitted S Corporation
                          Dividends) and any other compensation, shall not
                          exceed $150,000 annually without the prior written
                          consent of Bank.

                          Permitted S Corporation Dividends will equal the net
                          income of Borrower for federal income tax purposes
                          times the maximum effective federal and state combined
                          tax rates then in effect for an Iowa resident, during
                          any period in which the Borrower has elected S
                          Corporation status under the Internal Revenue Code.


Other Covenants:    Usual covenants for Facilities and transactions of this type
                    including, but not limited to:

                    .   Negative Pledge of Assets: The Borrower will not pledge
                        assets to secure any other indebtedness without the
                        prior consent of Lender.

                    .   Borrower agrees to name Lender as loss-payee on company
                        insured assets and maintain that insurance throughout
                        the term of the loan.

                    .   Borrower shall not make any acquisitions of other
                        businesses without the prior consent of the Lender,
                        which consent shall not be unreasonably withheld.

                    .   No dividends shall be paid to any individual in excess
                        of those outlined under "Maximum Owner Compensation" in
                        this Commitment Letter.

                    .   All legal, tax and regulatory matters shall be
                        satisfactory to the Lender.

                    .   No default or potential default shall exist.

                    .   The negotiation of credit and security documents
                        satisfactory to the Lender.

                    .   Receipt of customary closing documentation, including
                        the legal opinions of the Borrower and Guarantor's
                        counsel, acceptable to the Lender

                    .   No material adverse change in the financial condition,
                        prospects, operations or properties of the Borrower
                        shall have occurred since the last FYE audited financial
                        statements or in projections provided to the Lender.

                    .   Agreements shall be received from the Subordinated
                        Lenders in which they agree to suspend payment of all
                        principal and interest if the Borrower is out of
                        compliance on any loan covenant and will remain
                        suspended until such time Borrower is again in
                        compliance with said loan covenants or by waiver of the
                        Lender.


                    .   Properly executed Intercreditor Agreements between the
                        Lender and any Subordinated Lenders will be provided.

                    .   Lender reserves the right to observe any duly called
                        board meeting of JB Acquisitions, LLC, Talon Acquisition
                        Corp and Eagle Point Software Corporation commencing
                        immediately after the close of this Facility. This right
                        shall carry no voting authority. The Board may go into
                        executive session to consider confidential matters
                        without the Bank's observer present.


Reporting Requirements:

                    .   Annual audited financial statements for the Borrower
                        within 120 days of FYE.

                    .   Monthly company-prepared financial statements for the
                        Borrower within 30 days of month-end

                    .   Copy of the Borrowers operating budget for the next
                        fiscal year no later than 30 days prior to each fiscal
                        year.

                    .   Such other information and reports reasonably requested
                        by DB&T. All reports and financial statements will be in
                        form and scope reasonably acceptable to DB&T, including
                        comparison to budget and prior comparable period.

                    .   Annual personal financial statements and tax returns for
                        the guarantors, John & Jolene Biver.

                    .   Quarterly covenant compliance certificates signed by the
                        President or Chief Financial Officer within 45 days of
                        quarter-end.

Assignments & Participations:  DB&T will be permitted to sell participations to
                               others at the Lenders sole discretion.


Fees:               The Borrower shall pay all reasonable costs and expenses of
                    DB&T associated with the preparation, due diligence,
                    administration and syndication of all documents executed in
                    connection with the Facility. Fees include, but are not
                    limited to legal counsel, abstracting and title work,
                    necessary appraisals and filing fees.

Expiry Date:        This commitment letter shall expire on August 1, 2001 if not
                    accepted by that date.


As a condition of this commitment, Dubuque Bank & Trust requests the opportunity
to meet with you in order to present proposals for other banking services
including Employee Benefit Plans Administration, 401K, DB&T @ Work Program,
personal accounts and our Internet banking program - InBusiness.

We have been pleased to work with you on this exciting new direction for Eagle
Point Software and look forward to supporting you and your company going
forward.  We believe there are great benefits to working with the area's largest
independent financial institution.  DB&T offers a broad range of financial
services that only a larger bank can, but with the type of personal service and
responsiveness you expect from a community bank.

Thank you again for the opportunity.  If you have any questions after reviewing
this commitment, please feel free to call me.  I look forward to a long and
mutually beneficial business relationship.

Best regards,

/s/ William H. Callahan

William H. Callahan
Vice President
Commercial Lending



Acceptance of this proposal will be completed by signing below as indicated.

Acknowledged this    12th     day of             July      , 2001
                  -----------        ---------------------


 /s/ John F. Biver
- ----------------------------
John F. Biver