EXHIBIT 11 Computation of Primary and Fully Diluted Net Income Per Common Share Year Ended December 31(Dollars in millions, except per share data) 1996 1995 1994 - ------------------------------------------------------------------------------------------------------------------------- Primary: Average shares outstanding 135,484,920 131,794,439 133,752,000 Net effect of the assumed purchase of stock under the stock option and stock purchase plans--based on the treasury stock method using average market price 1,930,699 2,141,591 2,522,991 ----------------------------------------------- 137,415,619 133,936,030 136,274,991 ----------------------------------------------- Income from continuing operations $739.8 $568.1 $313.5 Preferred dividends (6.2) (7.5) (12.6) ----------------------------------------------- Income from continuing operations applicable to common equity $733.6 $560.6 $300.9 ----------------------------------------------- Income from continuing operations per common share $ 5.34 $ 4.19 $ 2.21 ----------------------------------------------- Loss from discontinued operations -- -- $ (8.5) ----------------------------------------------- Loss from discontinued operations per common share -- -- $ (.06) ----------------------------------------------- Net income $739.8 $568.1 $305.0 Preferred dividends (6.2) (7.5) (12.6) ----------------------------------------------- Net income applicable to common equity $733.6 $560.6 $292.4 ----------------------------------------------- Net income per common share $ 5.34 $ 4.19 $ 2.15 ----------------------------------------------- Fully diluted: * Average shares outstanding 135,484,920 131,794,439 133,752,000 Net effect of the assumed purchase of stock under the stock option and stock purchase plans--based on the treasury stock method using average market price or year-end market price, whichever is higher 2,271,264 2,790,528 2,720,882 Conversion of Series 1991A Preferred Stock 3,065,010 3,563,191 3,655,684 ----------------------------------------------- 140,821,194 138,148,158 140,128,566 ----------------------------------------------- Income from continuing operations $739.8 $568.1 $313.5 Preferred dividends, excluding 1991A Preferred Stock -- -- (5.1) ----------------------------------------------- Income from continuing operations applicable to common equity $739.8 $568.1 $308.4 ----------------------------------------------- Income from continuing operations per common share $5.25 $4.11 $ 2.20 ----------------------------------------------- Loss from discontinued operations -- -- $ (8.5) ----------------------------------------------- Loss from discontinued operations per common share -- -- $ (.06) ----------------------------------------------- Net income $739.8 $568.1 $305.0 Preferred dividends, excluding 1991A Preferred Stock -- -- (5.1) ----------------------------------------------- Net income applicable to common equity $739.8 $568.1 $299.9 ----------------------------------------------- Net income per common share $5.25 $ 4.11 (2.14) ----------------------------------------------- * This calculation is submitted in accordance with Regulation S-K item 601(b)(11) although not required by footnote 2 to paragraph 17 of APB Opinion No. 15 because it results in dilution of less than 3%.