Exhibit 99


September 28, 1999


Re:     Previously announced unsolicited preliminary expression of interest

Dear Shareholders:

As you are aware, on June 18, 1999, in connection with the postponement of a
previously disclosed proposed secondary offering of common stock held by certain
Merrill Lynch affiliated entities, we announced that we had received an
unsolicited preliminary indication of interest from another company.  At the
time, we also announced that no offer had been received and that we had no basis
for determining when or whether any offer would be made or, if made, whether it
would be acceptable.  On August 3, 1999, we subsequently announced, as part of
an earnings release, that discussions with this other company had been
terminated.

In response to your concerns, I would like to assure you that no offer was made
by this other company.  You can be sure that if we receive a bona fide offer
from this or any other company for a business combination with us, senior
management and the Board of Directors will carefully review and consider such
offer, in light of the best interests of our shareholders.  We are committed to
building shareholder value and are continually looking for additional ways in
which to do so.

We are currently working hard to execute our strategic plan which includes
improving employee and customer retention, national account penetration,
investing in sales and marketing training and incremental growth through
acquisitions.  We hope you agree this strategic plan offers us our best
opportunity for the future and that you will continue to support us in our
efforts.

Very truly yours,



John A. Edwardson
Chairman, President and
Chief Executive Officer