1 U.S. SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-QSB (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2000. [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM________________ COMMISSION FILE NUMBER.......................................0-15227 THE DWYER GROUP, INC. ----------------------------------------------------------------- (EXACT NAME OF SMALL BUSINESS ISSUER AS SPECIFIED IN ITS CHARTER) Delaware 73-0941783 - ------------------------------- ------------------- (STATE OR OTHER JURISDICTION OF (I.R.S. EMPLOYER INCORPORATION OR ORGANIZATION) IDENTIFICATION NO.) 1010 N. University Parks Dr., Waco, TX 76707 ----------------------------------------------------- (ADDRESS AND ZIP CODE OF PRINCIPAL EXECUTIVE OFFICES) (254) 745-2400 ------------------------------------------------ (ISSUER'S TELEPHONE NUMBER, INCLUDING AREA CODE) ---------------------------------------------------- (FORMER NAME, FORMER ADDRESS AND FORMER FISCAL YEAR, IF CHANGED SINCE LAST REPORT) Check whether the issuer (1) filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No --- --- State the number of shares outstanding of each of the issuer's classes of common equity, as of the latest practicable date. Class Outstanding at May 10, 2000 - ---------------------------- --------------------------- Common stock, $.10 par value 7,002,314 TRANSITIONAL SMALL BUSINESS DISCLOSURE FORMAT (CHECK ONE): Yes No X --- --- 2 THE DWYER GROUP, INC. INDEX PART I - FINANCIAL INFORMATION PAGE NO. Item 1. Financial Statements Condensed Consolidated Balance Sheets as of March 31, 2000 (unaudited) and December 31, 1999................................................................3 Consolidated Statements of Income for the Three Months Ended March 31, 2000 and 1999 (unaudited)..................................................4 Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2000 and 1999 (unaudited)............................................5 Notes to Condensed Consolidated Financial Statements...............................6-7 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations................................................8-9 PART II - OTHER INFORMATION Item 1. Legal Proceedings...................................................................10 Item 2. Changes in Securities...............................................................10 Item 3. Defaults Upon Senior Securities.....................................................10 Item 4. Submission of Matters to a Vote of Security Holders.................................10 Item 5. Other Information...................................................................10 Item 6. Exhibits and Reports on Form 8-K....................................................10 2 3 THE DWYER GROUP, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS MARCH 31, DECEMBER 31, ASSETS 2000 1999 ------------ ------------ (Unaudited) Current assets: Cash and cash equivalents $ 635,987 $ 556,383 Marketable securities, available-for-sale 887,185 883,717 Trade accounts receivable, net of allowance for doubtful accounts of $251,813 and $220,242, respectively 878,415 829,866 Accounts receivable from related parties 238,540 55,581 Accrued interest receivable, including amounts due from related parties of $26,625 and $200,033, respectively 49,189 234,034 Trade notes receivable, current portion, net of allowance for doubtful accounts of $59,203 and $56,053, respectively 1,420,880 1,345,267 Inventories 45,616 31,779 Prepaid expenses 282,233 184,579 Federal income tax receivable 139,684 301,579 Notes receivable from related parties, current portion 174,155 682,878 ------------ ------------ Total current assets 4,751,884 5,105,663 Property and equipment, net 1,030,668 1,036,107 Notes and accounts receivable from related parties 1,801,772 1,290,998 Trade notes receivable, net of allowance for doubtful notes of $943,301 and $872,467, respectively 3,967,490 3,601,029 Goodwill, net 5,361,215 5,408,617 Purchased franchise rights, net 4,266,885 2,298,851 Covenant not to compete, net 66,661 71,661 Net deferred tax asset 299,013 299,013 Other assets 316,324 304,988 ------------ ------------ TOTAL ASSETS $ 21,861,912 $ 19,416,927 ============ ============ LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable, trade $ 943,880 $ 577,500 Accrued liabilities 1,591,240 1,399,378 Deferred franchise sales revenue 244,480 405,757 Litigation reserves 260,960 244,096 Current maturities of long-term debt 1,112,403 1,131,600 ------------ ------------ Total current liabilities 4,152,963 3,758,331 Long-term debt, less current portion 3,280,214 1,481,707 Deferred franchise sales revenue 348,990 417,432 Commitments and contingencies Stockholders' equity: Preferred stock -- -- Common stock 764,519 764,519 Additional paid-in capital 10,183,855 10,183,855 Retained earnings 4,464,369 4,131,821 Accumulated other comprehensive income (133,804) (130,052) Treasury stock, at cost (1,199,194) (1,190,686) ------------ ------------ Total stockholders' equity 14,079,745 13,759,457 ------------ ------------ TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 21,861,912 $ 19,416,927 ============ ============ See notes to condensed consolidated financial statements (unaudited). 3 4 THE DWYER GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED) THREE MONTHS ENDED MARCH 31, 2000 1999 ----------- ----------- REVENUES: Royalties $ 2,428,312 $ 1,991,439 Franchise fees 1,134,407 778,834 Sales of products and services 564,373 431,163 Interest 170,693 129,709 Other 146,732 130,656 ----------- ----------- TOTAL REVENUES 4,444,517 3,461,801 COSTS AND EXPENSES: General, administrative and selling 3,055,537 2,509,850 Costs of product and service sales 452,048 356,594 Depreciation and amortization 338,730 169,755 Interest 90,064 29,533 ----------- ----------- TOTAL COSTS AND EXPENSES 3,936,379 3,065,732 Income before income taxes 508,138 396,068 Income taxes (175,590) (141,459) ----------- ----------- NET INCOME $ 332,548 $ 254,609 =========== =========== EARNINGS PER SHARE - BASIC $ 0.05 $ 0.04 =========== =========== EARNINGS PER SHARE - DILUTED $ 0.05 $ 0.04 =========== =========== WEIGHTED AVERAGE COMMON SHARES 7,002,670 6,956,981 =========== =========== WEIGHTED AVERAGE COMMON SHARES AND POTENTIAL DILUTIVE COMMON SHARES 7,201,972 7,113,057 =========== =========== See notes to condensed consolidated financial statements (unaudited). 4 5 THE DWYER GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) THREE MONTHS ENDED MARCH 31, ---------------------------- 2000 1999 ------------ ------------ Operating activities: Net income $ 332,548 $ 254,609 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Depreciation and amortization 338,730 169,755 Change in reserve for doubtful accounts (96,330) 5,305 Notes received for franchise sales (762,389) (454,278) Change in deferred tax asset -- 158,293 Other adjustments -- 2,558 Changes in assets and liabilities: Accounts and interest receivable 136,296 (132,960) Net change in receivables / payables to related parties (182,959) 36,068 Inventories (13,837) 2,300 Prepaid expenses (97,654) (60,168) Federal income tax receivable 161,895 -- Accounts payable and accrued liabilities 558,242 464,118 Litigation reserves 16,864 (579,503) Deferred franchise sales revenue (229,719) (31,728) Other -- (2,679) --------- --------- Net cash provided by (used in) operating activities 161,687 (168,310) --------- --------- Investing activities: Collections of notes receivable 416,927 251,840 Purchases of property and equipment (94,920) (73,279) Purchases of franchise rights (400,000) -- Purchases of other assets (16,330) (14,979) Sale of marketable securities -- 573,925 Purchase of marketable securities (6,511) -- Increase (decrease) in unrealized gain on marketable securities -- (38,210) Collections on notes receivable from related parties (2,051) 35,578 --------- --------- Net cash provided by (used in) investing activities (102,885) 734,875 --------- --------- Financing activities: Purchases of treasury stock (8,508) (182,392) Proceeds from borrowings 700,000 -- Payments on borrowings (670,690) (164,301) --------- --------- Net cash provided by (used in) financing activities 20,802 (346,693) --------- --------- Net increase in cash and cash equivalents 79,604 219,872 Cash and cash equivalents, beginning of period 556,383 498,199 --------- --------- Cash and cash equivalents, end of period $ 635,987 $ 718,071 ========= ========= See notes to condensed consolidated financial statements (unaudited). 5 6 THE DWYER GROUP, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) NOTE 1. ORGANIZATION The Dwyer Group, Inc. is a holding company for service-based businesses providing specialty services internationally through franchising. The condensed consolidated financial statements include the accounts of The Dwyer Group, Inc. and its wholly-owned subsidiaries (the "Company") which include the following: o Rainbow International Carpet Dyeing and Cleaning Co. ("Rainbow") is a franchisor of carpet cleaning, dyeing, air duct cleaning, and restoration services under the service mark "Rainbow International"(R). o Mr. Rooter Corporation ("Mr. Rooter") is a franchisor of plumbing repair and drain cleaning services under the service mark "Mr. Rooter"(R). o Aire Serv Heating & Air Conditioning, Inc. ("Aire Serv") is a franchisor of heating, ventilating and air conditioning service businesses under the service mark "Aire Serv"(R). o Mr. Electric Corp. ("Mr. Electric") is a franchisor of electrical repair and service businesses under the service mark "Mr. Electric"(R). o Mr. Appliance Corp. ("Mr. Appliance") is a franchisor of major household appliance service and repair businesses under the service mark "Mr. Appliance"(R). o Synergistic International, Inc., ("Glass Doctor"), is franchisor of Glass Doctor(R), a service concept whose business is the replacement of automobile, residential and commercial glass. o The Dwyer Group National Accounts, Inc. ("National Accounts") solicits national account customers who can call a toll-free phone number for their general repair and 24-hour emergency service needs. The order is filled through the Company's network of franchisees or qualified subcontractors. o The Dwyer Group Canada, Inc. ("TDG Canada") was incorporated in January 1998 in order to market and service certain of the Company's franchise concepts in Canada. Currently, those concepts are Mr. Rooter, Mr. Electric, Rainbow and Aire Serv. NOTE 2. BASIS OF PRESENTATION A. PRINCIPLES OF CONSOLIDATION The accompanying condensed consolidated financial statements include The Dwyer Group, Inc. and its subsidiaries (the "Company"). All significant intercompany balances and transactions have been eliminated. B. INTERIM DISCLOSURES The information as of March 31, 2000, for the three months ended March 31, 2000 and for the three months ended March 31 1999, is unaudited, but in the opinion of management, reflects all adjustments, which are of a normal recurring nature, necessary for a fair presentation of financial position and results of operations for the interim periods. The accompanying condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company's Annual Report on Form 10-KSB for the fiscal year ended December 31, 1999, and with other filings with the U.S. Securities and Exchange Commission. The results of operations for the three months ended March 31, 2000 are not necessarily indicative of the results to be expected for the fiscal year ending December 31, 2000. 6 7 C. RECLASSIFICATIONS Certain reclassifications have been made to the 1999 condensed consolidated financial statements to conform to the presentation used in the 2000 condensed consolidated financial statements. These reclassifications had no effect on stockholders' equity or net income. NOTE 3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES EARNINGS PER COMMON SHARE Basic earnings per share is computed based on the weighted average number of shares outstanding during each of the periods. Diluted earnings per share include the dilutive effect of unexercised stock options and warrants. NOTE 4. COMMON STOCK In September 1998, the Company authorized the repurchase of up to 100,000 of the Company's common stock in the open market or in private transactions and subsequently increased that amount to 550,000 shares. As of May 10, 2000, the Company had repurchased 523,046 shares at an average purchase price of $2.11. Of such shares, 3,600 have been purchased in 2000. NOTE 5. PURCHASE OF FRANCHISE RIGHTS In February of 2000, the Company entered into an agreement to purchase franchise rights from a nonaffiliated third party. The transaction also included the purchase of notes receivable due from certain franchisees operating in the purchased territory. The Company paid approximately $800,000 in cash and executed a promissory note for $1,750,000 in connection with the transaction. In order to fund a portion of the transaction, the Company negotiated a $500,000 term loan and a $500,000 line of credit with its bank and drew down $700,000. THIS SECTION LEFT INTENTIONALLY BLANK. 7 8 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Unless otherwise noted, all dollar amounts are rounded to the nearest thousand. Percentages represent the change from the comparable amount from the previous year. Note references refer to Notes to Condensed Consolidated Financial Statements. LIQUIDITY AND CAPITAL RESOURCES The Company's working capital ratio was approximately 1.1 to 1 at March 31, 2000 as compared to 1.4 to 1 at December 31, 1999. The Company had working capital of approximately $600,000 at March 31, 2000 as compared to approximately $1.3 million at December 31, 1999. For the remainder of fiscal 2000, management expects to fund working capital requirements primarily through operating cash flow. At March 31, 2000, the Company had cash and cash equivalents of approximately $636,000, and marketable securities of approximately $887,000. In February of 2000, the Company negotiated a $500,000 term loan and a $500,000 line of credit with its bank. Of such total amount, $700,000 was received and was used to fund a portion of the purchase of franchise rights as discussed in Note 5. Cash in the amount of $162,000 was provided by operating activities in the first quarter of 2000, as compared to $168,000 of cash used in operating activities for the same period in 1999. In 2000, cash was generated primarily by a net profit of $333,000, depreciation and amortization of $339,000, an increase in payables and accrued liabilities of $558,000 and a decrease in a tax refund receivable of $162,000, partially offset by notes received from franchise sales of $762,000 and a decrease in deferred franchise sales revenue of $229,000. For the same period in 1999, cash was used for payments against litigation reserves and $579,000, which was partially offset by cash generated from an increase in accounts payable and accrued liabilities of $464,000, a decrease in the deferred tax asset of $158,000, and net income of $255,000. In the first quarter of 2000, the Company used $103,000 in cash for investing activities, primarily for the purchase of franchise rights for $400,000 and the purchase of property and equipment for $95,000, partially offset by collections on notes receivable of $417,000. For the same period in 1999, the Company generated $735,000 in cash from investing activities, primarily from the sale of marketable securities of $575,000 and collections of notes receivable of $287,000, partially offset by purchases of property and equipment of $73,000. The Company generated $21,000 from financing activities in the first quarter of 2000. Proceeds from borrowings of $700,000 were partially offset by payments on borrowings of $671,000 and the purchase of $8,000 in treasury stock. In the first quarter of 1999, the Company used $347,000 in cash for financing activities for payments on borrowings of $164,000 and for purchases of treasury stock of $182,000. The Company is not aware of any trend or event, which would potentially adversely affect its liquidity. In the event such a trend would develop, management believes that the Company has sufficient funds available to satisfy the working capital needs of the business. RESULTS OF OPERATIONS For the three months ended March 31, 2000, compared to the three months ended March 31, 1999. Total revenues for the quarter increased by $983,000 to $4,445,000 in 2000 from $3,462,000 in 1999. This increase is due to increases in each of the Company's revenue categories as follows: royalties - $437,000 (21%); franchise fees - $356,000 (46%); sales of products and services - $133,000 (31%); interest - $41,000 (32%); and other - $16,000 (12%). Royalty revenues from each of the Company's franchise concepts increased as follows: Mr. Rooter $ 194,000 (21%) Mr. Electric $ 90,000 (67%) Rainbow $ 71,000 (16%) Mr. Appliance $ 22,000 (90%) Aire Serv $ 4,000 (4%) 8 9 In addition to the above, royalties from the Company's Canadian operations increased by $22,000 (31%). Overall, these royalty revenue increases, which coincide with the increased business revenues of existing franchisees as well as an increase in the number of franchisees producing revenue, are a direct result of the Company's emphasis on providing strong franchise support services, and its methods and programs created to assist franchisees in building successful businesses, along with continued emphasis on the sale of new franchises. These strategies are very important to the future of the Company, as royalties are the foundation for the Company's long-term financial strength. The increase in franchise fee revenues was due to increases from each of the following concepts: Mr. Rooter - $230,000 (264%); Mr. Electric - $89,000 (100%); Rainbow - $18,000 (38%); Mr. Appliance - $44,000 (151%); and Aire Serv - $145,000 (95%). These increases were partially offset by a decrease of $131,000 in franchise fees generated from Glass Doctor due to the sale of two large territories in 1999. Sale of products and services increased by $133,000 (31%), due to additional sales made by National Accounts. General and administrative expenses increased by $546,000 (22%), due to additional costs and personnel associated with the increase in overall revenues. Due to the increase in product and service sales, costs associated with such sales increased by $95,000 (27%). Depreciation and amortization increased by $169,000 (99%) due primarily to amortization of franchise rights purchased in late 1999 and early 2000. Interest expense increased by $61,000 (205%) due to additional debt resulting from the purchase of franchise rights. The Company reported net income of $333,000 for the quarter ended March 31, 2000 as compared to net income of $255,000 for the same period in 1999. IMPACT OF INFLATION Inflation has not had a material impact on the operations of the Company. FOREIGN OPERATIONS The Company operates in 19 foreign countries. Typically, foreign franchises are sold and managed by a master licensee in that country. Royalty revenues from master licenses are recorded as received due to the difficulty sometimes experienced in foreign countries when attempting to transfer such funds to the United States. The Company does not depend on foreign operations, and such operations do not have a material impact on its cash flow. During the remainder of 2000, the Company may sell additional master licenses, which could result in lump sum payments from the master licensees to the Company. FORWARD-LOOKING STATEMENTS The Company cautions readers that various factors could cause the actual results of the Company to differ materially from those indicated by forward-looking statements made from time-to-time in news releases, reports, proxy statements, registration statements and other written communications (including the preceding sections of this Management's Discussion and Analysis), as well as oral statements made by representatives of the Company. Except for historical information, matters discussed in such oral and written communications are forward-looking statements that involve risks and uncertainties, including, but not limited to, general business conditions, the impact of competition, taxes, inflation, and governmental regulations. 9 10 PART II OTHER INFORMATION THE DWYER GROUP, INC. AND SUBSIDIARIES ITEM 1 - LEGAL PROCEEDINGS NONE ITEM 2 - CHANGES IN SECURITIES (a) NONE (b) Not applicable. (c) NONE ITEM 3 - DEFAULTS UPON SENIOR SECURITIES NONE ITEM 4 - SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS NONE ITEM 5 - OTHER INFORMATION NONE ITEM 6 - EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits: Financial Data Schedule (b) Reports on 8-K NONE 10 11 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Date: May 10, 2000 The Dwyer Group, Inc. By: \s\ Thomas Buckley --------------------------------------- Thomas Buckley Vice President and Chief Financial Officer 11 12 INDEX TO EXHIBITS EXHIBIT NO. DESCRIPTION - ----------- ----------- 27 Financial Data Schedule