1 U.S. SECURITIES AND EXCHANGE COMMISSION WASHINGTON D.C. 20549 FORM 10-QSB (Mark One) [X] QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2001 OR [ ] TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE EXCHANGE ACT Commission file number 0 - 26013 MULTI-LINK TELECOMMUNICATIONS, INC. ----------------------------------------------------------------- (Exact name of small business issuer as specified in its charter) COLORADO 84-1334687 - ------------------------------- --------------------------------- (State or other jurisdiction of (IRS Employer Identification No.) incorporation or organization) 4704 HARLAN ST, SUITE 420, DENVER, COLORADO 80212 - -------------------------------------------------------------------------------- (Address of principal executive offices) (303) 831 1977 - -------------------------------------------------------------------------------- (Issuer's telephone number) Check whether the issuer: (1) filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] State the number of shares outstanding of each of the issuer's classes of equity, as of the latest practicable date: CLASS OUTSTANDING MAY 14, 2001 - -------------------------- ------------------------ Common Stock, No par value 4,160,010 shares Transitional Small Business Disclosure format: Yes [ ] No [X] 2 INDEX MULTI-LINK TELECOMMUNICATIONS, INC. AND SUBSIDIARIES PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS (UNAUDITED) PAGE Consolidated Balance Sheet March 31, 2001. 3 Consolidated Statements of Operations and Comprehensive Income - 4 Three Months ended March 31, 2001 and 2000 and Six Months ended March 31, 2001 and 2000. Consolidated Statement of Cash Flows - Six Months ended March 31, 5 2001 and 2000. Notes to Consolidated Financial Statements. 6 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 9 PART II - OTHER INFORMATION Item 1. Legal Proceedings 17 Item 2. Changes in Securities 17 Item 3. Defaults on Senior Securities 17 Item 4. Submission of Matters to a Vote of Security Holders 17 Item 5. Other Information 18 Item 6. Exhibits and Reports on Form 8-K. 18 2 3 PART I. FINANCIAL INFORMATION ITEM I. FINANCIAL STATEMENTS MULTI-LINK TELECOMMUNICATIONS, INC. CONSOLIDATED BALANCE SHEET (UNAUDITED) MARCH 31, 2001 ------------------ ASSETS CURRENT ASSETS Cash & Cash Equivalents $ 342,698 Accounts Receivable, net of allowance for doubtful accounts of $525,973 1,094,160 Inventory 35,742 Prepaid Expenses 303,828 ------------------ Total Current Assets 1,776,428 PROPERTY & EQUIPMENT NET 5,503,057 OTHER ASSETS Note Receivable 354,374 Prepaid Equipment 99,297 Deferred Financing Costs and Other Assets 116,388 Intangible Assets, net of impairment and amortization of $1,967,445 5,241,325 ------------------ TOTAL ASSETS $ 13,090,869 ================== LIABILITIES & STOCKHOLDERS' EQUITY CURRENT LIABILITIES Accounts Payable $ 480,563 Accrued Expenses 1,254,596 Accrued Lease Costs 304,603 Customer Deposits 104,952 Deferred Revenue 105,861 Notes Payable and Current Portion of Long-Term Debt 952,378 ------------------ Total Current Liabilities 3,202,953 LONG-TERM DEBT, NET OF CURRENT PORTION 4,622,377 LONG-TERM ACCRUED LEASE COSTS 678,789 STOCKHOLDERS' EQUITY Preferred Stock, $.01 par value: 5,000,000 shares authorized: none issued. 0 Common Stock no par value: 20,000,000 shares authorized, 4,160,010 shares issued and outstanding. 12,204,258 Accumulated Deficit (7,617,508) ------------------ Total Stockholders' Equity 4,586,750 ------------------ TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 13,090,869 ================== SEE ACCOMPANYING NOTES TO CONSOLIDATED FINANCIAL STATEMENTS. 3 4 MULTI-LINK TELECOMMUNICATIONS, INC. CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (UNAUDITED) THREE MONTHS ENDED SIX MONTHS ENDED MARCH 31, MARCH 31, MARCH 31, MARCH 31, 2001 2000 2001 2000 ----------- ----------- ----------- ----------- NET REVENUES $ 2,782,204 $ 3,055,855 $ 5,814,051 $ 5,148,835 COST OF SERVICES AND PRODUCTS 740,166 621,620 1,530,913 1,059,522 ----------- ----------- ----------- ----------- GROSS MARGIN 2,042,038 2,434,235 4,283,138 4,089,313 EXPENSES Sales & Advertising Expenses 921,602 405,404 1,738,246 630,168 General & Administrative Expenses 3,172,679 1,527,895 4,758,420 2,513,521 Capitalized Offering Costs Written Off 472,839 0 472,839 0 Write Off Goodwill Due to Permanent Impairment 1,761,171 0 1,761,171 0 Depreciation 186,041 106,407 365,106 166,653 Amortization 315,059 270,594 624,499 407,233 ----------- ----------- ----------- ----------- Total Expenses 6,829,391 2,310,300 9,720,281 3,717,575 INCOME (LOSS) FROM OPERATIONS (4,787,353) 123,935 (5,437,143) 371,738 INTEREST INCOME (EXPENSE) NET (172,991) (86,291) (315,576) (109,786) ----------- ----------- ----------- ----------- NET INCOME (LOSS) BEFORE TAXATION (4,960,344) 37,644 (5,752,719) 261,952 PROVISION FOR INCOME TAXES (2,850) (1,273) (18,001) (4,716) ----------- ----------- ----------- ----------- NET INCOME (LOSS) $(4,963,194) $ 36,371 $(5,770,720) $ 257,236 UNREALIZED LOSS ON INVESTMENTS AVAILABLE FOR SALE (1,758) (8,200) 0 (3,889) ----------- ----------- ----------- ----------- COMPREHENSIVE INCOME (LOSS) $(4,964,952) $ 28,171 $(5,770,720) $ 253,347 =========== =========== =========== =========== NET INCOME (LOSS) PER COMMON SHARE Basic $ (1.21) $ 0.01 $ (1.41) $ 0.07 Diluted $ (1.21) $ 0.01 $ (1.41) $ 0.06 WEIGHTED AVERAGE COMMON SHARES OUTSTANDING Basic 4,085,844 3,914,663 4,085,353 3,758,412 Diluted 4,085,844 4,290,579 4,085,353 4,039,339 SEE ACCOMPANYING NOTES TO CONSOLIDATED FINANCIAL STATEMENTS. 4 5 MULTI-LINK TELECOMMUNICATIONS, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) SIX MONTHS ENDED MARCH 31 MARCH 31 2001 2000 ----------- ----------- CASH FLOW FROM OPERATING ACTIVITIES NET INCOME (LOSS) $(5,770,720) $ 257,236 ADJUSTMENTS TO RECONCILE NET INCOME (LOSS) TO NET CASH GENERATED FROM (USED IN) OPERATING ACTIVITIES Depreciation and Amortization 989,605 573,886 Write Off Goodwill due to Permanent Impairment 1,761,171 0 Amortization of Debt Discount and Issuance Costs 4,543 14,584 Bad Debt Expense 375,499 217,153 Issue of Stock for Services 347,026 0 CHANGES IN OPERATING ASSETS & LIABILITIES (Increase)/Decrease in Accounts Receivable (243,567) (727,333) (Increase)/Decrease in Inventory 16,263 (3,115) (Increase)/Decrease in Prepayments 85,857 (27,363) Increase/(Decrease) in Accounts Payable (299,116) 289,127 Increase/(Decrease) in Accrued Expenses 1,463,206 (1,056,033) Increase/(Decrease) in Deferred Revenue (226) 0 ----------- ----------- NET CASH USED IN OPERATING ACTIVITIES (1,270,459) (461,858) CASH FLOW FROM INVESTING ACTIVITIES Purchase of Subscriber Accounts (96,427) (249,152) Purchase of Fixed Assets (180,579) (1,052,040) Advance on Note Receivable (22,767) (313,327) Sale of Marketable Securities 795,765 3,196,442 Deferred Financing Costs 170,995 (131,406) Purchase of Cashtel Subscriber Accounts 0 (224,000) Purchase of Amerivoice Subscriber Accounts (282,693) 0 Purchase of N'Orbit Subscriber Accounts (40,720) 0 Purchase of Hellyer Communications' Business and Assets 0 (1,454,256) Purchase of One Touch Communications' Business and Assets 0 (1,152,060) ----------- ----------- Total Cash Flow provided by / (used in) Investing Activities 343,574 (1,379,799) CASH FLOW FROM FINANCING ACTIVITIES Payment of Related Party Notes Payable 0 (17,569) Advances under Notes Payable 1,568,160 2,626,000 Payments of Notes Payable (952,708) (1,071,770) Customer Deposits (7,582) 130,916 Net effect of pooling VoiceLink 0 10,726 ----------- ----------- Total Cash Flow provided by Financing Activities 607,870 1,678,303 INCREASE/(DECREASE) IN CASH & CASH EQUIVALENTS $ (319,015) $ (163,354) =========== =========== Cash and Cash Equivalents at the beginning of the period $ 661,713 $ 408,906 =========== =========== Cash and Cash Equivalents at the end of the period $ 342,698 $ 572,260 =========== =========== SUPPLEMENTAL SCHEDULE OF CASH FLOW INFORMATION Cash paid for interest $ 294,283 $ 86,291 ----------- ----------- Cash paid for taxation $ 35,500 $ 0 ----------- ----------- Consultancy and non-compete agreements acquired for equity $ 0 $ 956,624 ----------- ----------- Business and assets of One Touch acquired for equity $ 0 $ 2,020,000 ----------- ----------- Unrealized loss on marketable securities $ (669) $ (3,889) ----------- ----------- Fixed assets purchased through debt $ 0 $ 1,105,472 ----------- ----------- Fixed assets purchased through prepaid equipment costs $ 706,965 $ 0 ----------- ----------- Net liabilities assumed in business combination accounted for as a purchase $ 0 $ 829,021 ----------- ----------- SEE ACCOMPANYING NOTES TO CONSOLIDATED FINANCIAL STATEMENTS. 5 6 NOTES TO FINANCIAL STATEMENTS (UNAUDITED) NOTE 1 BASIS OF PRESENTATION The accompanying unaudited financial statements of Multi-Link Telecommunications, Inc. have been prepared in accordance with generally accepted accounting principles for interim financial information and with the instructions to Form 10-QSB and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In our opinion the financial statements include all adjustments (consisting of normal recurring accruals) necessary in order to make the financial statements not misleading. Operating results for the three and six month periods ended March 31, 2001 are not necessarily indicative of the results that may be expected for the year ended September 30, 2001. These statements should be read in conjunction with the financial statements and related notes contained in our latest Form 10-KSB which includes audited financial statements for the years ended September 30, 2000 and 1999. NOTE 2 BASIS OF CONSOLIDATION On November 19, 1999, Multi-Link Telecommunications, Inc., through its newly formed subsidiary, Hellyer Communications Services, Inc., acquired the business and substantially all the assets of Hellyer Communications, Inc. (Hellyer) for a combination of cash, assumption of certain liabilities and common stock valued at $4.7 million. Hellyer has been a provider of messaging services since 1969, and had over 40,000 subscribers in Indianapolis, Chicago and Detroit at the time of acquisition. The transaction was accounted for using the purchase method of accounting and resulted in $2.8 million of goodwill representing the excess of the purchase price over the fair value of net assets acquired. Effective March 31, 2001, $2.6 million of goodwill was reclassified as subscriber accounts to reflect the carrying value of subscriber accounts acquired in the Hellyer acquisition. The purchase price was $1.1 million in cash and the assumption of approximately $2.9 million in liabilities. Restricted common stock (150,000 shares) with a market value at the date of issuance of $956,000 was issued with a two-year vesting schedule with respect to non-compete and consulting agreements with Jerry L. Hellyer, the sole shareholder of Hellyer. The results of the Hellyer Communications business have been consolidated with those of Multi-Link Telecommunications, Inc. effective November 17, 1999. During the course of fiscal 2000, the Hellyer business was transferred into a newly formed limited liability company, Hellyer Communications Services, LLC, which was subsequently renamed Multi - Link Communications, LLC. On November 29, 1999, Hellyer Communications Services, Inc., acquired 9,416 residential voice-messaging accounts from B.F.G. of Illinois Inc., doing business as Cashtel, Inc., in Chicago. The purchase price was $258,320 in cash and common stock (2,220 shares) with a market value at the date of issuance of $20,535. The revenues and expenses of these accounts have been consolidated with those of Multi-Link Telecommunications, Inc., effective November 29, 1999. On January 6, 2000, Multi-Link Telecommunications, Inc., through its newly formed subsidiary, One Touch Communications, Inc., acquired the business and substantially all the assets of One Touch Communications, Inc., a provider of advanced voice messaging services to businesses in Raleigh, North Carolina. The transaction was accounted for using the purchase method of accounting and resulted in $2.84 million of goodwill representing the excess of the purchase price over the fair market value of net assets acquired. Effective March 31, 2001, $1.76 million of goodwill was written off due to impairment in carrying value. The estimated future undiscounted cash flow associated with the One Touch business was estimated to be less than the carrying value of goodwill and accordingly the goodwill arising on the acquisition of One Touch was written down to the value of its estimated discounted future cash flow. In addition, $640,000 of goodwill was reclassified as subscriber accounts to reflect the carrying value of subscriber accounts acquired in the One Touch acquisition. The purchase price was $3.19 million, $1.17 million in cash and restricted common stock (246,718 shares) 6 7 with a market value at date of issuance of $2.02 million. The sellers agreed to hold the common stock for up to two years from the date of closing. At March 31, 2001, 223,249 of these shares had been sold through private placements and sales under Rule 144. The results of the One Touch business have been consolidated with those of Multi-Link Telecommunications, Inc. effective January 6, 2000. On March 31, 2000, Multi-Link Telecommunications, Inc., acquired 100% of the outstanding capital stock of VoiceLink Inc., a provider of advanced voice messaging services to businesses in Atlanta, Georgia. The purchase price was $4.88 million paid through the issue of restricted common stock (406,488 shares) at a price of $12.00 per share. The acquisition was accounted for as a pooling of interests, and the results of the VoiceLink business have been consolidated with those of Multi-Link Telecommunications, as if the two businesses had been merged throughout the periods presented. Effective May 1, 2000, Multi-Link Telecommunications, Inc., acquired 50% of the outstanding capital stock of VoiceLink of Florida, Inc., a provider of advanced voice messaging services to businesses in Ft. Lauderdale, Florida. VoiceLink, Inc., a wholly owned subsidiary of Multi-Link Telecommunications, Inc., had previously owned 50% of the outstanding share capital of VoiceLink of Florida, Inc. and VoiceLink of Florida, Inc. had been accounted for under the equity method of accounting. The equity income (loss) of VoiceLink of Florida, Inc. was not significant to Multi-Link Telecommunications, Inc. and has been included in interest income (expense) net and other within the consolidated statements of operation and comprehensive income. The purchase price for the remaining 50% of outstanding share capital of VoiceLink of Florida, Inc. was acquired for restricted common stock (12,000) with a market value at date of issuance of $132,000. The acquisition was accounted for as a purchase, and, as a result, the results of VoiceLink of Florida, Inc. have been consolidated with those of Multi-Link Telecommunications, Inc., effective May 1, 2000. Effective March 31, 2001, $87,000 previously classified as goodwill arising on the acquisition of VoiceLink of Florida, Inc. was reclassified as subscriber accounts to reflect the carrying value of subscriber accounts acquired on the VoiceLink of Florida acquisition. On July 31, 2000, the Company entered into an agreement to acquire part of the Chicago base of residential voicemail customers of Amerivoice, Inc. As no subscribers had been transferred by Amerivoice to the Company before September 30, 2000, this acquisition had no impact on the results for fiscal 2000. Subsequent to September 30, 2000 approximately 3,800 subscribers have been transferred to the Company. During the six months ended March 31, 2001, an interim payment of $75,000 was paid to Amerivoice in respect of the subscriber accounts that had been transferred. The total acquisition cost is not expected to exceed $100,000. In January 2001, the Company entered into an agreement to acquire the telephone answering services customers of N'Orbit in Indianapolis at a total cost of approximately $40,000, $20,000 of which had been paid as at March 31, 2001 and a further $20,000 is due over the next two quarters. Annual revenues from these customers are expected to be approximately $50,000. Effective March 1, 2001 the Company entered into a further agreement to acquire additional Chicago residential customers and the base of business voice mail customers of Amerivoice, Inc. in Milwaukee, Wisconsin. The company also acquired certain fixed assets and voice messaging equipment in Milwaukee and Chicago. Approximately 9,700 residential customers and 420 business customers were transferred to the Company. As of March 31, 2001 no payments have been made. The total cost of acquiring these customers and assets is expected to be approximately $181,000. NOTE 3 NOTES PAYABLE During the six months ended March 31, 2001, Multi-Link Telecommunications, Inc. drew down $540,000 under its five-year term loan with Westburg Media Capital for working capital. In addition, Multi-Link Telecommunications, Inc., through its wholly owned businesses Multi-Link Communications Services LLC., and VoiceLink, Inc. (now renamed Multi-Link Communications, Inc.), also entered into four equipment 7 8 financing facilities with terms of 48 months, at interest rates of between 8.5% and 11% per annum for a total of $1,028,000. These funds generated through refinancing fixed assets were used for working capital and to repay loan obligations. The Company repaid $584,000 under its securities margin facility with PaineWebber, Inc. from the liquidation of its portfolio of marketable securities. As of March 31, 2001, we were current on our obligations to all lenders but were not in compliance with debt covenants on our revolving working capital loan from Westburg. Westburg has issued a covenant waiver through June 30, 2001. NOTE 4 ACCRUED LEASE COSTS Effective March 9, 2001, the Company terminated the operations of its centralized residential telemarketing center in Indianapolis. As a result of terminating these operations, the Company holds approximately 17,000 square feet of redundant office space on a lease with four years outstanding. Accordingly, the Company has accrued in full for its best estimate of the likely costs totaling $983,000 that it will incur under the lease taking into consideration its ability to sublease the office space in current economic conditions. NOTE 5 STOCKHOLDERS' EQUITY On November 17, 2000, 360 shares of common stock were issued for $151 under the terms of our stock option plan. On March 31, 2001, 75,000 shares of common stock valued at $346,875 were issued for marketing and corporate finance services. NOTE 6 LIQUIDITY We anticipate that our existing cash balances, funds on deposit with Glenayre, positive cash flow from operations together with our ability to further reduce costs to increase funds generated from operations will be sufficient to meet our presently projected operating and debt service requirements for the next 12 months. However, it is our intention to continue to pursue additional capital raising activities over the coming 12 months to improve our liquidity position. 8 9 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. The following discussion should be read in conjunction with the consolidated financial statements included in this report. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in these forward looking statements as a result of any number of factors, including but not limited to, the availability, cost and success of future acquisitions, the availability of connections to public telephone networks, our ability to add charges to customers' local Bell telephone bills, the implementation and success of unified messaging, the effects of unexpected chargebacks from our third-party billers and whether we are able to achieve and maintain compliance with our loan covenants. OVERVIEW We provide basic voice mail, call routing, advanced integrated voice and fax messaging, and live answering services to small businesses in several major urban markets. These services enable businesses to improve the handling of incoming calls and facilitate more efficient communication between employees, customers, suppliers and other key relationships. We also provide basic voice mail and paging services to consumers. Our strategy is to offer a total messaging solution that is custom designed to meet the specific needs of each customer. Our customers can begin with basic voice mail services, and then upgrade to more advanced services as their needs change, or as they become willing to consider more advanced and higher-priced messaging solutions. These messaging services comprise approximately 95% of our revenue and include: o basic automated voice mail services; o call routing services; o live operator answering services; and o automated messaging services that integrate voice and fax messages. Beyond these core messaging services, we expect to expand our product line in 2001 with voice activated service access and unified messaging. "Unified messaging" is an electronic mailbox that can gather and store messages from home, office, and mobile devices. It can store voice messages, fax messages and Internet based e-mail messages. The mailbox can then replay these stored messages to different electronic devices including land line telephones, mobile phones and other mobile devices, computers and fax machines. We installed our first unified messaging servers in Atlanta in April 2001. In addition to messaging services, we also sell other services and products that link into our messaging services. In some cases, we act as agents for other telecommunications companies and receive sales commissions, and in other cases we purchase services and resell them to our customers. These products and services account for approximately 5% of our revenues. These services include: o pagers and paging services; o mobile telephones and mobile telephone services; o local dial tone services; o long distance telephone service; and o telephone systems. 9 10 Our revenues are primarily derived from receiving fixed monthly service fees for voice mail and sales of ancillary telecommunications services such as paging. We recognize revenues as we deliver services. Annual prepayments by subscribers are recognized over the period covered by the prepayment on a straight-line basis. Our primary costs of delivering our voice messaging services to our subscribers are our voice messaging systems, maintenance costs and the costs of interconnection to the public switched telephone network. Most of our general and administrative expenses are incurred in the processing and servicing of new subscriber accounts. We currently sell a small portion of our services through independent sales agents and the majority through our internal sales force. All salaries and commissions associated with our in-house sales force are expensed as incurred. All commissions paid to independent sales agents for procuring subscribers are capitalized and amortized. We amortize these subscriber account acquisition costs over the estimated economic life of subscriber accounts or 36 months, whichever is less. We plan to continue to increase revenues by increasing the number of sales agents and our internal sales force that offer our voice messaging services, by increasing the range of telecommunications services we offer to our customers, and by acquiring companies in the voice messaging industry. After completing an acquisition, we plan to convert the operations of the acquired company to conform to our current business model, where economically feasible. From inception through September 1998, we financed our operations and net losses through factoring of customer contracts and working capital loans provided by CS Capital Corp. at implied interest rates of up to 52% per annum. In September 1998, we refinanced most of our indebtedness to CS Capital Corp. with a five-year term loan from Westburg Media Capital LP. The Westburg loan has an interest rate of 3% over prime rate per annum. In May 1999, we repaid all but $10,000 of the Westburg loan from the proceeds of our initial public offering and, as a result, experienced significantly lower net interest expense in fiscal 1999 than in prior years. Subsequently we have drawn down a further $2.1 million under this facility to finance our program of acquisitions and for working capital. Closure of Residential Telesales Center on March 9, 2001. On March 9, 2001, we discontinued all new sales activity related to our residential messaging business in Indianapolis, Indiana, which we acquired from Hellyer Communications, Inc. ("Hellyer") in November 1999. This resulted in the termination of 37 employees, and resulted in estimated overall savings, ignoring restructuring costs relating to the shutdown, of approximately $72,000 per month. In addition to the savings from direct reduction in personnel expenses, further savings are expected to be achieved through reductions in telephony expenses, purchase of lead lists, equipment maintenance contracts and other expenses related to the operation of the residential sales division. Concurrently with the elimination of the sales activity in the residential messaging business, we also restructured our central administrative operations in Indianapolis, resulting in the elimination of nine employees. This restructuring lead to savings, ignoring one-time costs, of approximately $29,000 per month. These measures were undertaken to eliminate underperforming assets, which were substantially impairing our financial results and contributing to the breach of certain loan covenants, as more fully explained below. 10 11 Introduction of Unified Messaging. Glenayre Technologies, Inc. (the supplier of our messaging equipment) installed our first unified messaging servers in Atlanta in April 2001. We believe that this new service set will provide us with a significant competitive advantage and that our monthly sales to new and existing customers will increase. The successful introduction of Unified Messaging is critical to our future success. Unified Messaging allows the subscriber to manage voice, fax and email messages in one mailbox, and to retrieve any type of message through any device. For example, email read over the telephone through a text to voice translator, voice mail retrieved, played back and stored for the long term on a laptop or desk-top computer. We are currently working with Glenayre to resolve certain technical issues and to develop internal sales, marketing and provisioning standards before a planned launch of these services in Atlanta in Summer 2001. It is our intention to offer Unified Messaging in several other markets by the end of calendar 2001. ACQUISITIONS On November 17, 1999, we acquired substantially all of the business and assets and certain liabilities of Hellyer Communications, Inc., a provider of basic voice messaging services in Indianapolis, Detroit and Chicago. The acquisition was accounted for as a purchase and as a result, our financial statements include the revenues and expenses of Hellyer since the date of acquisition. On January 6, 2000, we acquired substantially all of the business and assets and certain liabilities of One Touch Communications, Inc., a provider of voice messaging services in Raleigh, North Carolina. The acquisition was accounted for as a purchase and as a result, our financial statements include the revenues and expenses of One Touch since the date of acquisition. On March 31, 2000, we acquired all of the outstanding capital stock of VoiceLink, Inc., a provider of advanced voice messaging services to businesses in Atlanta, Georgia. The acquisition was accounted for as a pooling of interests and as a result, the results of the VoiceLink business have been consolidated with ours, as if the two businesses had been merged throughout the periods presented. One of the assets of VoiceLink was 50% of the outstanding capital stock of VoiceLink of Florida, Inc. On May 1, 2000, we acquired the remaining 50% of the outstanding capital stock of VoiceLink of Florida, Inc., a provider of advanced voice messaging services to businesses in Ft. Lauderdale, Florida. The equity income (loss) of VoiceLink of Florida, Inc. was not significant to us and has been included in interest income (expense), net within the consolidated statements of operation and comprehensive income. The acquisition of the remaining 50% of the capital stock of VoiceLink of Florida, Inc. was accounted for as a purchase and as a result, the results of VoiceLink of Florida, Inc. have been included with ours, effective May 1, 2000. Once we have established a presence in any local market, we plan to make further acquisitions of basic voice messaging subscriber bases. In all cases, we will transfer the acquired customers to our Glenayre messaging systems and close the offices of the acquired business. To date we have completed three of these acquisitions. RESULTS OF OPERATIONS QUARTER ENDED MARCH 31, 2001 COMPARED TO QUARTER ENDED MARCH 31, 2000. The results for the quarter ended March 31, 2001 and March 31, 2000 include the results for all the acquisitions described above. 11 12 NET REVENUES. Net revenues for the quarter ended March 31, 2001 were $2,782,000 compared to $3,056,000 for the fiscal quarter ended March 31, 2000, a decrease of $274,000 or 9%. The Company has experienced increased customer attrition during the past year, which was not offset by new sales resulting in reduced quarterly revenue of $144,000, a reduction of 5% from the prior period. In addition, the Company made a provision against sales for sales taxes of $130,000 for an assessment received in respect of the period 1996 - 1999. Neither we nor our tax advisers believe that this liability is payable and we are appealing against the assessment. Nevertheless, we have decided to make a provision in respect of this liability pending the outcome of our appeal. COST OF SERVICES AND PRODUCTS. Cost of services and products for the fiscal quarter ended March 31, 2001 was $740,000, compared to $622,000 for the fiscal quarter ended March 31, 2000, an increase of $118,000 or 19%. This increase arose from the cost of increased sales of pager hardware and telephone systems in the current quarter as compared to the prior year. GROSS PROFIT MARGIN. Gross margin for the fiscal quarter ended March 31, 2001 was $2,042,000 compared to $2,434,000 for the fiscal quarter ended March 31, 2000, a decrease of $392,000 or 16% due to the factors described above. GROSS PROFIT MARGIN PERCENTAGE. The overall gross profit margin declined from 80% for the three months ended March 31, 2000 to 73% for the three months ended March 31, 2001 due to the factors described above. SALES AND ADVERTISING EXPENSE. Sales and advertising expenses for the three months ended March 31, 2001, were $922,000 compared to $405,000 for the three months ended March 31, 2000, an increase of $517,000 or 128%. Of this increase, $350,000 relates to marketing expenditures incurred in preparation for the launch of unified messaging and the remaining $166,000 relates to increased sales costs at Hellyer prior to the closure of the centralized B2B and residential telemarketing facilities. GENERAL AND ADMINISTRATIVE EXPENSES. General and administrative expenses for the three months ended March 31, 2001, were $3,173,000 compared to $1,528,000 for the three months ended March 31, 2000, an increase of $1,645,000 or 108%. Of this increase, $983,000 relates to a provision made in respect of redundant office space at Hellyer following the termination of the centralized B2B and residential telemarketing facilities, $332,000 to the increased costs of the Hellyer operations prior to their cut back, $120,000 to increased professional fees in respect of legal, accounting, tax and investor relations, $90,000 to the costs of standardizing the Company's product range, sales methodologies and materials throughout the group, $75,000 in respect of development of the unified messaging product and $45,000 to increased costs of customer service and other sundry overheads. CAPITALIZED OFFERING COSTS WRITTEN OFF. In the quarter ended March 31, 2001 we wrote off $473,000 of deferred offering costs because in the current economic and stock market environment we are unable to forecast when we will be able to complete a successful stock offering. No such write-offs were recognized in the quarter ended March 31, 2000. EBITDA - EARNINGS BEFORE INTEREST, TAX, DEPRECIATION, AND AMORTIZATION. EBITDA for the three months ended March 31, 2001 was a loss of $(2,525,000) compared to earnings of $501,000 for the three months ended March 31, 2000, a decrease of $3,026,000. This decrease was caused primarily by factors outlined above. "EBITDA" reflects net income or loss plus depreciation, amortization and interest expense, income taxes and other non-cash charges. EBITDA is a measure used by analysts and investors as an indicator of operating cash flow because it excludes the impact of movements in working capital items, non-cash charges and financing costs. However, EBITDA is not a measure of financial performance under generally accepted accounting principles and should not be considered a substitute for other financial measures of performance. 12 13 DEPRECIATION EXPENSE. Depreciation expense for three months ended March 31, 2001, was $186,000 compared to $106,000 for the three months ended March 31, 2000, an increase of $80,000 or 75%. This was the result of additional capital equipment purchased during the year. AMORTIZATION EXPENSE. Amortization for the three months ended March 31, 2001, was $315,000 compared to $271,000 for the three months ended March 31, 2000, an increase of $45,000 or 16%. The increase was due to the acquisition of the various subscriber accounts described above and the resulting increase in amortization. WRITE OFF GOODWILL DUE TO PERMANENT IMPAIRMENT. In the quarter ended March 31, 2001 we wrote off $1,761,000 of goodwill to recognize the permanent impairment in the value of our investment in One Touch Communications. No such write-offs were recognized in the quarter to March 31, 2000. INCOME (LOSS) FROM OPERATIONS. Loss from operations was $(4,787,000) for the three months ended March 31, 2001, compared to a income from operations of $124,000 for the three months ended March 31, 2000, a decrease of $4,911,000 due to the factors described above. NET INTEREST EXPENSE. Net interest expense for the three months ended March 31, 2001, was $173,000 compared to $86,000 for the three months ended March 31, 2000, an increase of $87,000 or 100% due to our increased level of debt. PROVISION FOR INCOME TAXES. The provision for income taxes for the three months ended March 31, 2001 was $3,000 compared to $1,000 for the three months ended March 31, 2000, an increase of $2,000 or 124%. NET INCOME (LOSS) AND COMPREHENSIVE INCOME (LOSS). We incurred a net loss of $(4,963,000) for the three months ended March 31, 2001, compared to a net profit of $37,000 for the three months ended March 31, 2000, a decrease of $4,998,000 due to the factors outlined above. The comprehensive loss for the three months ended March 31, 2001 was $(4,965,000), $2,000 greater than the net loss of $(4,963,000). The difference of $2,000 relates to unrealized losses on our portfolio of marketable securities, which were held as available for sale investments. The comprehensive profit for the three months ended March 31, 2000 was $28,000, $8,000 less than the net income of $36,000. The difference of $8,000 was due to an increase in the unrealized losses on our portfolio of marketable securities, which were held as available for sale investments. SIX MONTHS ENDED MARCH 31, 2001 COMPARED TO SIX MONTHS ENDED MARCH 31, 2000. The results for the six months ended March 31, 2001 include the results for all the acquisitions described above. The results for the six months ended March 31, 2000 include the results of Hellyer Communications from November 17, 1999 and One Touch Communications from January 6, 2000, their respective dates of acquisition. NET REVENUES. Net revenues for the six months ended March 31, 2001 were $5,814,000 compared to $5,148,000 for the six months ended March 31, 2000, an increase of $666,000 or 13%. The acquisitions completed in fiscal 2000 generated additional revenue of $1,062,000. Revenue from existing businesses declined by $267,000 or 5% as the Company experienced increased customer attrition during the past year, which was not offset by new sales. In addition, the Company made a provision against sales for sales taxes of $130,000 for an assessment received in respect of the period 1996 - 1999. Neither we nor our tax advisers believe that this liability is payable and we are appealing against the assessment. Nevertheless, we have decided to make a provision in respect of this liability at this stage pending the outcome of our appeal. 13 14 COST OF SERVICES AND PRODUCTS. Cost of services and products for the six months ended March 31, 2001 was $1,531,000, compared to $1,060,000 for the six months ended March 31, 2000, an increase of $471,000 or 44%. Of the increase, $325,000 was attributable to the acquisitions made in fiscal 2000 and $146,000 or 14% to the cost of increased sales of pager hardware and telephone systems in the current six month period as compared to the prior year. GROSS PROFIT MARGIN. Gross profit margin for the six months ended March 31, 2001 was $4,283,000 compared to $4,089,000 for the six months ended March 31, 2000, an increase of $194,000 or 5% due to the factors described above. GROSS PROFIT MARGIN PERCENTAGE. The overall gross profit margin declined from 79% for the six months ended March 31, 2000 to 74% for the six months ended March 31, 2001. The decline was due to the factors described above. SALES AND ADVERTISING EXPENSE. Sales and advertising expenses for the six months ended March 31, 2001, were $1,738,000 compared to $630,000 for the six months ended March 31, 2000, an increase of $1,108,000 or 176%. Of this increase $342,000 was due to the inclusion of sales and advertising expenses from the acquisitions completed in fiscal 2000, $350,000 of the increase relates to marketing expenditures incurred in preparation for the launch of unified messaging and the remaining $416,000 relates to increased sales costs in our existing businesses primarily at Hellyer prior to the closure of the centralized B2B and residential telemarketing facilities. GENERAL AND ADMINISTRATIVE EXPENSES. General and administrative expenses for the six months ended March 31, 2001, were $4,758,000 compared to $2,514,000 for the six months ended March 31, 2000, an increase of $2,244,000 or 89%. Of this increase $524,000 was attributable to the inclusion of general and administrative expenses from the acquisitions completed in fiscal 2000, $983,000 relates to a provision made in respect of redundant office space at Hellyer following the termination of the centralized B2B and residential telemarketing facilities, $408,000 to the increased costs of the Hellyer operations prior to their cut back, $120,000 to increased professional fees in respect of legal, accounting, tax and investor relations, $90,000 to the costs of standardizing the Company's product range, sales methodologies and materials throughout the group, $75,000 in respect of development of the unified messaging product and $45,000 to increased costs of customer service and other sundry overheads. CAPITALIZED OFFERING COSTS WRITTEN OFF. In the six months ended March 31, 2001 we wrote off $473,000 of deferred offering costs because in the current economic and stock market environment we are unable to forecast when we will be able to complete a successful stock offering. No such write-offs were recognized in the six months ended March 31, 2000 EBITDA - EARNINGS BEFORE INTEREST, TAX, DEPRECIATION, AND AMORTIZATION. EBITDA for the six months ended March 31, 2001 was a loss of $(2,686,000) compared to earnings of $946,000 for the six months ended March 31, 2000, a decrease of $(3,632,000). This decrease was caused primarily by the factors outlined above. "EBITDA" reflects net income or loss plus depreciation, amortization and interest expense, income taxes and other non-cash charges. EBITDA is a measure used by analysts and investors as an indicator of operating cash flow because it excludes the impact of movements in working capital items, non-cash charges and financing costs. However, EBITDA is not a measure of financial performance under generally accepted accounting principles and should not be considered a substitute for other financial measures of performance. DEPRECIATION EXPENSE. Depreciation expense for six months ended March 31, 2001, was $365,000 compared to $166,000 for the six months ended March 31, 2000, an increase of $199,000 or 120%. This was the result of additional capital expenditure incurred during the year. AMORTIZATION EXPENSE. Amortization for the six months ended March 31, 2001, was $625,000 compared to $407,000 for the six months ended March 31, 2000, an increase of $218,000 14 15 or 54%. This increase arose from the acquisitions, both business and subscriber base, described above and the resulting increased amortization. WRITE OFF GOODWILL DUE TO PERMANENT IMPAIRMENT. In the six months ended March 31, 2001 we wrote off $1,761,000 of goodwill to recognize the permanent impairment in value of our investment in One Touch Communications. No such write-offs were recognized in the six months ended March 31, 2000. INCOME (LOSS) FROM OPERATIONS. Loss from operations was $(5,437,000) for the six months ended March 31, 2001, compared to a income from operations of $372,000 for the six months ended March 31, 2000, a decrease of $5,809,000 due to the factors described above. NET INTEREST EXPENSE. Net interest expense for the six months ended March 31, 2001, was $316,000 compared to $110,000 for the six months ended March 31, 2000, an increase of $206,000 or 187% due to our increased level of debt. PROVISION FOR INCOME TAXES. The provision for income taxes for the six months ended March 31, 2001 was $18,000 compared to $5,000 for the six months ended March 31, 2000, an increase of $13,000 or 260% due to minor adjustments arising from the completion of prior year tax returns. NET INCOME (LOSS) AND COMPREHENSIVE INCOME (LOSS). We incurred a net loss of $(5,771,000) for the six months ended March 31, 2001, compared to a net profit of $257,000 for the six months ended March 31, 2000, a decrease of $6,028,000 due to the factors outlined above. The comprehensive loss for the six months ended March 31, 2001 was $(5,770,000), the same as the net loss. The comprehensive profit for the six months ended March 31, 2000 was $253,000, $4,000 less than the net income of $257,000. The difference of $4,000 was due to an increase in the unrealized losses on our portfolio of marketable securities, which were held as available for sale investments. LIQUIDITY AND CAPITAL RESOURCES We continue to meet our capital and operating requirements through our existing cash resources, a $2.1 million line of credit provided by Westburg and various long-term equipment-leasing facilities. As of March 31, 2001 we had available cash of $343,000 and $99,000 on deposit with Glenayre to be used as partial payment for the future equipment purchase obligations described below. As of March 31, 2001, we were current on our obligations to all lenders but were not in compliance with debt covenants and are in default on our revolving working capital loan from Westburg. Westburg has issued a covenant waiver through June 30, 2001. For six months ended March 31, 2001 net cash used in operations was approximately $(1,270,000) compared to $(462,000) for the six months ended March 31, 2000. This variance of $(808,000) arose due to a decrease in profits adjusted for non-cash items of $(3,356,000) offset by a decrease of $2,548,000 in funds invested in operating assets and liabilities. Net cash generated from investing activities was $344,000 for the six months ended March 31, 2001 compared to $(1,370,000) used in the prior year, an increase of $1,723,000.This variance was primarily due to the fact that we did not make any major business or fixed asset acquisitions in the current year while in the prior year we purchased Hellyer Communications ($1,424,000), One Touch ($1,056,000) and $1,052,000 of fixed assets. During the six months ended March 31, 2001, we sold $796,000 of marketable securities largely to repay the Paine Webber margin facility and for working capital. We also purchased $420,000 of subscriber accounts and $181,000 fixed assets. Cash flow from financing activities was $608,000 for the six months ended March 31, 2001 15 16 compared to $1,678,000 for the same quarter in the prior year. This reduction of $1,070,000 was largely due to a reduction in net debt finance raised in the current period. On June 30, 2000, we entered into a volume purchase agreement with Glenayre. The volume purchase agreement provides that we purchase $2.5 million of voice messaging equipment from Glenayre by June 30, 2003. As of March 31, 2001, we had purchased $707,000 of equipment from Glenayre under this agreement. We anticipate that our existing cash balances, funds on deposit with Glenayre, positive cash flow from operations, together with our ability to further reduce costs to increase funds generated from operations will be sufficient to meet our presently projected operating and debt service requirements for the next 12 months. However, it is our intention to continue to pursue additional capital raising activities over the coming 12 months to improve our liquidity position. On September 1, 2000 we filed a registration statement on Form SB-2 with the Securities and Exchange Commission for an underwritten follow-on public offering intended to result in gross proceeds of $16,650,000. Due to adverse market conditions and a significant decline in the price of our common stock since filing the registration statement the offering was not completed. On February 2, 2001 we amended the filing to reflect a smaller offering of approximately $5,000,000, which we plan to complete sometime during 2001. However, there can be no assurance that market conditions or our operating results will improve enough to enable the proposed offering to be successfully completed. On May 3, 2001 we filed a registration statement on Form S-3 with the Securities and Exchange Commission over 1,205,307 common shares including 272,160 shares underlying our Series A and Series B Warrants that are exercisable at prices between $4.17 and $5.00 per share. In the event that these warrants are fully exercised by the holders, the Company would receive net proceeds of approximately $1.1 million, which would be used for working capital, debt reduction, and general corporate purposes. However, there can be no assurance that the registration statement will be declared effective, or that the holders of warrants will exercise their rights. We plan to continue to acquire more companies involved in the messaging industry. We intend to seek additional debt and equity financing to support our acquisition programs in the future. ACCOUNTING PRONOUNCEMENTS SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, was issued in June 1998. This statement establishes accounting and reporting standards for derivative instruments and for hedging activities. It requires that an entity recognize all derivatives as either assets or liabilities in the statement of financial position and measure those instruments at fair value. This statement is effective for our financial statement for the fiscal year ended September 30, 2001, and the adoption of this standard is not expected to have a material effect on our financial statements. EFFECTS OF INFLATION Although we cannot accurately anticipate the effect of inflation on our operations, we do not believe that inflation has had, or is likely in the future to have, a material effect on our operating results or financial condition. SUBSEQUENT EVENTS Installation of Unified Messaging Equipment in Atlanta. Glenayre Technologies, Inc. (the supplier of our messaging equipment) installed our first unified messaging servers in Atlanta in April 2001. 16 17 PART II OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS The Company is not a party to any legal proceedings. ITEM 2. CHANGES IN SECURITIES. Recent Sales of Unregistered Securities In March 2001, we issued 50,000 shares of our restricted common stock to Leopard Communications, Inc. in exchange for marketing advisory services provided in connection with the launch of our new Unified Messaging services. We issued the shares in reliance upon the exemption from registration provided by Section 4(2) of the 1933 Act. No underwriters were engaged in connection with such issuances. In March 2001, we issued 25,000 shares of our restricted common stock to Corporate Finance Group, Inc. in settlement of fees due in respect of work completed in connection with the follow on stock offering that was planned for the fall of 2000. We issued the shares in reliance upon the exemption from registration provided by Section 4(2) of the 1933 Act. No underwriters were engaged in connection with such issuances. Change of Expiration Date of Series A Warrants In November 1998 we issued 114,720 Series A warrants to purchase shares of common stock at an exercise price of $4.17 per share in connection with a private placement. The original expiration date of the Warrants was May 14, 2001. The Company has agreed to extend the expiration date of the Warrants to August 30, 2001 to allow the holders a reasonable period to exercise the Warrants after the S-3 registration statement mentioned above may be declared effective, which is anticipated to be no later than July 30, 2001. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO VOTE OF SECURITY HOLDERS On March 22, 2001 we held our Annual Meeting of Shareholders. Our shareholders (i) elected Nigel Alexander to serve as a director until 2004, and (ii) ratified the appointment of Hein + Associates LLP as our independent auditors. Keith R. Holder, R. Brad Stillahn and Shawn B. Stickle were not up for election and will continue as directors. 1. Election of Nigel Alexander as a director. VOTES FOR VOTES AGAINST ABSTENTIONS ----------------------------------------------------------------------- 3,201,364 4,344 3,500 17 18 2. Ratification of Appointment of Hein + Associates LLP VOTES FOR VOTES AGAINST ABSTENTIONS ----------------------------------------------------------------------- 3,191,464 1,244 16,500 ITEM 5. OTHER INFORMATION. None ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K. a. EXHIBITS. None b. REPORTS ON FORM 8-K. On March 14, 2001 we filed a form 8-K under Item 5 to report the discontinuance of residential sales activities at our Indianapolis call center, and a renewed focus on business messaging operations. 18 19 SIGNATURES In accordance with the requirements of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. MULTI-LINK TELECOMMUNICATIONS, INC, (REGISTRANT) DATE: MAY 15, 2001 /S/ NIGEL V. ALEXANDER - ------------------------ -------------------------------------------- NIGEL V. ALEXANDER, CHIEF EXECUTIVE OFFICER. DATE: MAY 15, 2001 /S/ SHAWN B. STICKLE - ------------------------ -------------------------------------------- SHAWN B. STICKLE, PRESIDENT DATE: MAY 15, 2001 /S/ DAVID J.C. CUTLER - ------------------------ -------------------------------------------- DAVID J.C. CUTLER, CHIEF FINANCIAL OFFICER.