1 EXHIBIT (a)(9) To: PFSweb employees who are eligible option holders From : Mark C. Layton / Chairman, CEO and Sr. Partner of PFSweb, Inc. Date: May 21, 2001 Dear Team: To assist you in determining whether you wish to participate in the Offer to Exchange dated April 30, 2001, we are attaching certain summary financial information concerning PFSweb, Inc. You should consider the information contained in the Offer to Exchange, as well as the summary financial information attached to this letter which supplements Section 16 (Additional Information) of the Offer to Exchange, in deciding to participate in, or to withdraw your participation in, our option exchange program. You should also consider our other publicly available disclosure documents filed with the SEC and incorporated in the Offer to Exchange in making your decision. Please note that Section 17 (Miscellaneous) of the Offer to Exchange is modified to state that the safe harbor for forward looking statements under the Private Securities Litigation Reform Act of 1995 does not apply to statements made in connection with the Offer to Exchange. Please remember that the deadline for electing to participate in, and for withdrawing your previous election to participate in, the Offer to Exchange is 5:00 p.m. Central time on May 29, 2001 (unless extended by us in accordance with the Offer to Exchange). If you have any questions, please call Harvey Achatz in Plano at 888-330-5504 x 2130. 2 Summary Financial Information The following table presents summary financial data for PFSweb. The data presented in this table has been derived from the Company's Form 10-K for the year ended March 31, 2000 and the Company's Form 10-Q for the nine months ended December 31, 2000. As of As of March 31, 2000 December 31, 2000 -------------- ----------------- (in thousands, except per share data) Balance Sheet Data: Current assets $ 38,322 $ 36,394 Noncurrent assets 22,083 21,299 Current liabilities 10,348 15,111 Noncurrent liabilities 2,407 3,572 Shareholders' equity 47,650 39,010 Book value per share $ 2.67 $ 2.18 Fiscal Years Ended Unaudited Nine Months March 31, Ended December 31, ------------------- ---------------------- 1999 2000 1999 2000 -------- ------- --------- --------- (in thousands, except per share data) Statement of Operations Data: Revenues: Product revenue......................... $ 93,702 $55,778 $55,778 $ -- Service fee revenue..................... 7,547 30,829 17,872 38,817 -------- ------- ------- ------- Total revenues..................... 101,249 86,607 73,650 38,817 -------- ------- ------- ------- Gross profit............................... 7,591 10,493 6,341 11,436 Income (loss) from operations.............. 880 (7,271) (6,123) (9,408) Net income (loss).......................... $ 292 $(5,939) $(5,550) $(8,564) ======== ======= ======= ======= Per Share Data: Net income (loss) per share: Basic and diluted....................... $ 0.02 $ (0.38) $ (0.38) $ (0.48) ======== ======= ======= ======= Weighted average number of shares outstanding: Basic and diluted....................... 14,305 15,479 14,687 17,870