EXHIBIT 20.2
MEDIA CONTACTS: INVESTOR CONTACT:
Bryce Allen Jon Lavietes Etta West
J.D. Edwards Fleishman-Hillard J.D. Edwards
303-334-5887 415-348-2618 303-334-4772
bryce_allen@jdedwards.com lavietej@fleishman.com etta_west@jdedwards.com
J.D. EDWARDS COMPLETES ACQUISITION OF YOUCENTRIC, INC., RELEASES FIRST
INTEGRATED VERSION OF COLLABORATIVE CRM SOLUTION
Completion of acquisition and first phase of integration extends J.D. Edwards'
collaborative product set into high-growth customer relationship management
marketplace
DENVER, NOVEMBER 19, 2001 -- J.D. Edwards & Company (NASDAQ: JDEC), a leading
provider of agile, collaborative solutions for the connected economy, today
announced that it has completed the acquisition of YOUcentric, Inc., a
Charlotte, N.C. provider of Java-based customer relationship management (CRM)
software. In addition, the company announced the general availability of the new
J.D. Edwards CRM v1.0, which combines the functionality of YOUcentric's
YOUrelate product with the look and feel of J.D. Edwards' OneWorld portal.
Under the terms of the transaction, J.D. Edwards has acquired 100 percent of the
capital stock of YOUcentric, Inc., valued at $86 million, in exchange for $80
million in J.D. Edwards common stock and $6 million in cash. The transaction
will be accounted for as a purchase and is expected to be accretive to earnings
in fiscal 2002.
The completion of the YOUcentric acquisition and the first phase of product
integration positions J.D. Edwards to quickly capture demand in a CRM
applications market that industry analysts estimate will experience compound
annual growth of nearly 30% over the next five years. J.D. Edwards' research
shows limited penetration of CRM applications among its customer base, with at
least one third of its customers expressing intent to purchase CRM technology
within two years.
"J.D. Edwards' completion of the YOUcentric acquisition rounds out our
collaborative commerce CRM offering," said C. Edward McVaney, J.D. Edwards
chairman, president and CEO. "With version 1.0 of J.D. Edwards CRM already
generally available, we're enabling our current and future customers to
integrate their customers into their business processes with a comprehensive and
adaptable customer relationship management software suite."
Since announcing its definitive agreement to acquire YOUcentric, J.D. Edwards
has completed ten transactions that include CRM.
1
J.D. EDWARDS/CRM v1.0
2-2-2
HONEYWELL ELECTRONIC MATERIALS SELECTS J.D. EDWARDS CRM
Honeywell Electronic Materials (HEM), a manufacturer of materials used in the
production of advanced integrated circuits, purchased J.D. Edwards CRM to better
manage its customer lifecycles by arming its sales and marketing staff with
better customer information. An existing J.D. Edwards customer, HEM saw the
benefits of real-time integration between J.D. Edwards' CRM and its OneWorld(R)
ERP applications. The 1,100-employee division of Honeywell, a $25 billion global
technology manufacturer, will roll out J.D. Edwards CRM to its salesforce in a
rapid implementation over the coming months.
"The acquisition of YOUcentric by J.D. Edwards allowed for one-stop shopping for
our CRM solution," said Jack Bolick, vice president and general manager of
Honeywell Electronic Materials. "We were in search of an application that would
be fully integrated, had the necessary features and functionality, and would
deliver a rapid time to value. With J.D. Edwards' CRM, our sales and marketing
will be working from information that ties directly to our J.D. Edwards
enterprise system."
RAPID INTEGRATION OF COMPLEMENTARY PRODUCT SETS
The rapid rollout of the J.D. Edwards CRM v1.0 integration was based largely on
J.D. Edwards' XPI(TM) (eXtended Process Integration) collaborative middleware.
XPI serves as a message broker that transports transactions from application to
application. The product is unique in that it significantly reduces the monetary
and labor investment needed to connect disparate applications and systems.
In the past, J.D. Edwards has used XPI to customize business-to-business
transactions within supply chain and ERP systems and outside to partners and
suppliers. In the case of CRM v1.0, J.D. Edwards will ship the YOUcentric CRM
applications (now J.D. Edwards CRM) with the XPI adapters to customers looking
to implement a tightly pre-integrated CRM application flexible enough to
accommodate other systems in the future. Enterprises will use the adapters to
connect the YOUcentric solution - sporting a new OneWorld look and design - to
their own ERP or supply chain applications of any vendor running on any
platform.
"J.D. Edwards CRM v1.0 not only gives new customers and our install-base of over
6,000 customers an opportunity to add customer relationship management quickly
and cost-effectively, but it also lays the foundation for future versions of the
software," said Joel Reed, director of CRM at J.D. Edwards.
J.D. Edwards will aggressively roll out additional versions of CRM over the
coming months, including v1.1--which will automate business processes extending
from sales lead acquisition to order shipment to payment receipt--to be
delivered in December 2001. The company will integrate CRM with Demand Planning,
Order Promising, and the Advanced Order Configurator in releases to be delivered
next year.
ABOUT J.D. EDWARDS & COMPANY
J.D. Edwards (Nasdaq: JDEC) is a leading provider of agile, collaborative
solutions for the
-more-
J.D. EDWARDS/CRM v1.0
3-3-3
connected economy. The Company's open solutions give organizations the freedom
to choose how they assemble their internal applications and how they collaborate
with partners and customers across the supply chain to increase competitive
advantage. Founded in 1977, J.D. Edwards is headquartered in Denver, CO.
Additional information can be obtained by contacting the Company via the
Internet at www.jdedwards.com or at 1-800-727-5333.
ABOUT HONEYWELL ELECTRONIC MATERIALS
Honeywell Electronic Materials (HEM) is a globally registered ISO-9001:2000 and
QS-9000 division that develops and manufactures a full line of materials
utilized in the production of advanced integrated circuits. A materials-based
interconnect supplier, HEM provides solutions for advanced on-chip interconnects
for both subtractive and damascene applications. Specifically, HEM produces low
k dielectrics and sputtering targets for wiring and barrier metals,
planarization materials and specialty spin-on glasses, thermocouples for
diffusion furnaces, and interconnect packaging solutions such as heat spreaders
and lids for thermal management, as well as lead free solder spheres and phase
change materials. HEM is backed by the power of Honeywell International Inc., a
US$25-billion diversified technology and manufacturing leader, employing
approximately 120,000 people in 95 countries. For more information on HEM visit
www.electronicmaterials.com.
###
Copyright(C) J.D. Edwards World Source Company, 2001. J.D. Edwards is a
registered trademark of J.D. Edwards & Company. The names of all other products
and services of J.D. Edwards used herein are trademarks or registered trademarks
of J.D. Edwards World Source Company. All other product names used herein are
trademarks or registered trademarks of their respective owners.
SAFE HARBOR STATEMENT
"Safe Harbor" Statement Under the Private Securities Litigation Reform Act of
1995: This press release contains forward-looking statements about the
expectations, beliefs, plans, intentions and strategies of J.D. Edwards relating
to the acquisition of YOUcentric, Inc. Such forward-looking statements include
statements regarding the transaction's effect on J.D. Edwards' fiscal 2002
earnings, future product offerings, potential benefits of future product
offerings, beliefs about J.D. Edwards' potential position in the CRM
applications market, growth of the CRM applications market, the pace of
consolidation of J.D. Edwards' and YOUcentric, Inc.'s products and operations,
the pace of product roll out and implementation, potential value of J.D.
Edwards' CRM products to its customers and the number and timing of customer
purchases of CRM technology. These statements reflect J.D. Edwards' current
beliefs and are based on current information available to J.D. Edwards. The
ability of J.D. Edwards to achieve these business objectives involves many risks
and uncertainties that could cause actual outcomes and results to differ
materially. These risks and uncertainties include the failure to achieve
expected synergies and efficiencies of operations; the ability of J.D. Edwards
to retain and motivate key employees of YOUcentric, Inc.; the ability to
coordinate strategy and resources between J.D. Edwards and YOUcentric, Inc.;
loss of any YOUcentric, Inc. customers; the ability to manage the integration of
products and operations between J.D. Edwards and YOUcentric, Inc.; risk of price
fluctuation; timely development and acceptance of products and services and
their feature sets; and other risks that are described from time to time in J.D.
Edwards reports filed with the Securities and Exchange Commission. For a more
detailed discussion of risks that could impact J.D. Edwards & Company's results,
please refer to J.D. Edwards & Company's Annual Report on Form 10-K for the
fiscal year ended October 31, 2000, the most recent quarterly report on Form
10-Q, and future quarterly reports on Form 10-Q. Copies of these documents can
be obtained on the J.D. Edwards Investor Relations web site at
http://www.jdedwards.com/company/investor.asp or by contacting the Investor
Relations Department at 877-533-5332 (877-JDE-JDEC). J.D. Edwards & Company
undertakes no obligation to update the information contained in this release,
including any forward-looking statements, or to update any information on its
website.