UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (MARK ONE) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JANUARY 31, 2003 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER: 000-30362 CROSSROADS SYSTEMS, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) DELAWARE 74-2846643 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 8300 NORTH MOPAC EXPRESSWAY AUSTIN, TEXAS 78759 (Address of Registrant's principal executive offices, including zip code.) (512) 349-0300 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [ ] No As of March 1, 2003 Registrant had outstanding 24,840,408 shares of common stock, par value $0.001 per share. CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES FORM 10-Q QUARTER ENDED JANUARY 31, 2003 TABLE OF CONTENTS <Table> <Caption> PAGE ---- PART I FINANCIAL INFORMATION Item 1. Financial Statements (Unaudited) Condensed Consolidated Balance Sheets as of October 31, 2002 and January 31, 2003 ............................................................. 1 Condensed Consolidated Statements of Operations for the three months ended January 31, 2002 and 2003 .............................................. 2 Condensed Consolidated Statements of Cash Flows for the three months ended January 31, 2002 and 2003 .............................................. 3 Notes to Condensed Consolidated Financial Statements ........................... 4 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations ........................................................ 13 Item 3. Quantitative and Qualitative Disclosures About Market Risk ..................... 36 Item 4. Controls and Procedures ........................................................ 36 PART II OTHER INFORMATION Item 1. Legal Proceedings .............................................................. 37 Item 2. Changes in Securities and Use of Proceeds ...................................... 38 Item 3. Defaults Upon Senior Securities ................................................ 38 Item 4. Submission of Matters to a Vote of Security Holders ............................ 38 Item 5. Other Information .............................................................. 38 Item 6. Exhibits and Reports on Form 8-K ............................................... 38 SIGNATURES ............................................................................... 39 </Table> PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE DATA) <Table> <Caption> OCTOBER 31, JANUARY 31, 2002 2003 ------------ ------------ ASSETS Current assets: Cash and cash equivalents .................................................... $ 14,723 $ 16,597 Short-term investments ....................................................... 19,588 15,603 ------------ ------------ Total cash, cash equivalents and short-term investments ................. 34,311 32,200 Accounts receivable, net of allowance for doubtful accounts of $277 and $229, respectively .................................... 5,721 5,363 Inventories, net ............................................................. 2,767 2,605 Prepaids and other current assets ............................................ 956 1,528 ------------ ------------ Total current assets .................................................... 43,755 41,696 Notes receivable from related party, net ........................................... 63 65 Property and equipment, net ........................................................ 6,106 5,365 Intangibles, net ................................................................... 173 -- Other assets ....................................................................... 362 362 ------------ ------------ Total assets ............................................................ $ 50,459 $ 47,488 ============ ============ LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable ............................................................. $ 4,165 $ 3,964 Accrued expenses ............................................................. 3,393 3,559 Accrued warranty costs ....................................................... 615 787 Deferred revenue ............................................................. 727 640 ------------ ------------ Total current liabilities ............................................... 8,900 8,950 Stockholders' equity: Common stock, $.001 par value, 175,000,000 shares authorized, 25,870,508 and 24,859,408 shares issued and outstanding, respectively ...... 26 25 Additional paid-in capital ................................................... 183,253 183,147 Deferred stock-based compensation ............................................ (311) (774) Notes receivable from stockholders ........................................... (126) -- Accumulated deficit .......................................................... (141,024) (143,601) Treasury stock at cost (469,237 and 469,237 shares, respectively) ............ (259) (259) ------------ ------------ Total stockholders' equity .............................................. 41,559 38,538 ------------ ------------ Total liabilities and stockholders' equity .............................. $ 50,459 $ 47,488 ============ ============ </Table> The accompanying notes are an integral part of these condensed consolidated financial statements. 1 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA) <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ------------------------------ 2002 2003 ------------ ------------ Revenue: Product .................................................... $ 9,034 $ 9,561 Other ...................................................... 163 111 ------------ ------------ Total revenue ................................. 9,197 9,672 Cost of revenue (including stock-based compensation expense of $24 and $12, respectively) ............................ 5,876 6,429 ------------ ------------ Gross profit .................................................... 3,321 3,243 ------------ ------------ Operating expenses: Sales and marketing (including stock-based compensation expense of $189 and $77, respectively) ................... 2,310 1,025 Research and development (including stock-based compensation expense of $79 and $94, respectively) ....... 5,184 3,139 General and administrative (including stock-based compensation expense of $955 and $309, respectively) ..... 2,469 1,644 Amortization of intangibles ................................ 70 173 ------------ ------------ Total operating expenses ...................... 10,033 5,981 ------------ ------------ Loss from operations ............................................ (6,712) (2,738) Other income, net .......................................... 318 161 ------------ ------------ Net loss ........................................................ $ (6,394) $ (2,577) ============ ============ Basic and diluted net loss per share ............................ $ (0.23) $ (0.10) ============ ============ Shares used in computing basic and diluted net loss per share ................................. 27,274,904 25,087,407 ============ ============ </Table> The accompanying notes are an integral part of these condensed consolidated financial statements. 2 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (IN THOUSANDS) <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ------------------------------ 2002 2003 ------------ ------------ Cash flows from operating activities: Net loss ................................................. $ (6,394) $ (2,577) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation ........................................... 1,711 1,031 Amortization of intangibles ............................ 70 173 Stock-based compensation ............................... 1,247 492 Provision for doubtful accounts receivable ............. (111) (48) Provision for excess and obsolete inventories .......... (169) 100 Changes in assets and liabilities: Accounts receivable .................................... (712) 406 Inventories ............................................ (30) 62 Prepaids and other current assets ...................... 49 (572) Accounts payable ....................................... (1,274) (201) Accrued expenses and other ............................. (1,128) 251 ------------ ------------ Net cash used in operating activities ................. (6,741) (883) ------------ ------------ Cash flows from investing activities: Purchase of property and equipment ....................... (1,116) (291) Purchase of held-to-maturity investments ................. (9,000) (3,025) Maturity of held-to-maturity investments ................. -- 7,010 Payment of note receivable from related party ............ 47 126 ------------ ------------ Net cash provided by (used in) investing activities ... (10,069) 3,820 ------------ ------------ Cash flows from financing activities: Proceeds from issuance of common stock ................... 326 44 Purchase of common stock under open market stock purchase program .................................. -- (1,107) ------------ ------------ Net cash provided by (used in) financing activities ... 326 (1,063) ------------ ------------ Net increase (decrease) in cash and cash equivalents ....... (16,484) 1,874 Cash and cash equivalents, beginning of period ............. 43,686 14,723 ------------ ------------ Cash and cash equivalents, end of period ................... $ 27,202 $ 16,597 ============ ============ </Table> The accompanying notes are an integral part of these condensed consolidated financial statements. 3 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. ORGANIZATION AND BASIS OF PRESENTATION The accompanying condensed consolidated financial statements include the accounts of Crossroads Systems, Inc. ("Crossroads" or the "Company") and its wholly-owned subsidiaries. Headquartered in Austin, Texas, Crossroads, a Delaware corporation, is a leading global provider of connectivity for storage networking solutions. Crossroads sells its products and services primarily to leading storage system and server original equipment manufacturers, distributors, value-added resellers, or VARs, system integrators and storage service providers. The Company is organized and operates as one business segment. The accompanying financial data as of January 31, 2003, and for the three-month periods ended January 31, 2002 and 2003, have been prepared by the Company, without audit, pursuant to the rules and regulations of the Securities and Exchange Commission (the "SEC"). Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to the Securities and Exchange Commission's rules and regulations. These financial statements should be read in conjunction with the audited financial statements and related notes for the year ended October 31, 2002, included in our Annual Report on Form 10-K. In the opinion of management, all adjustments (which include only normal recurring adjustments) necessary to present a fair statement of financial position as of January 31, 2003, results of operations for the three-month periods ended January 31, 2002 and 2003, and cash flows for the three-month periods ended January 31, 2002 and 2003, have been made. The results of operations for the three months ended January 31, 2003 are not necessarily indicative of results that may be expected for any other interim period or for the full year. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Use of Estimates The preparation of the condensed consolidated financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenue and expenses during the reporting periods. Estimates are used for, but not limited to, the useful lives of property and equipment, allowances for doubtful accounts and product returns, inventory and warranty reserves, impairment charges, facilities lease losses and other charges, accrued liabilities and other reserves and contingencies. Actual results could differ from those estimates and such differences may be material to the financial statements. Cash and Cash Equivalents Cash and cash equivalents consist of cash on hand, cash on deposit and all highly liquid investments with original maturities at the date of purchase less than three months. Cash equivalents consist primarily of cash deposited in money market accounts and high-grade auction rate securities. Cash equivalents totaled $14.7 million and $16.6 million at October 31, 2002 and January 31, 2003, respectively. In conjunction with entering into a lease agreement for its headquarters in April 2000, the Company signed an unconditional, irrevocable letter of credit with a bank for $250,000, which is secured by a $3.0 million line of credit. While the Company's cash and cash equivalents are on deposit with high quality FDIC insured financial institutions, at times such deposits exceed insured limits. The Company has not experienced any losses in such accounts. Short-Term Investments Short-term investments consist primarily of U.S. government agency debt, municipal debt instruments, corporate obligations and certificates of deposit with original maturities at the date of purchase greater than three months and less than twelve months. All short-term investments have been classified as held to maturity and are carried at amortized cost, which approximates fair value, due to the short period of time to maturity. As of October 31, 2002 4 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) and January 31, 2003, the fair value and amortized cost of short-term investments were approximately $19.6 million and $15.6 million, respectively. Fair Value of Financial Instruments The fair values of the Company's cash equivalents, accounts receivable, accounts payable and accrued expenses approximate their carrying values due to their short maturities. Inventories Inventories are stated at the lower of cost or market. Cost is determined using standard cost, which approximates the first-in, first-out method. Provisions, when required, are made to reduce excess and obsolete inventories to their estimated net realizable values. Inventories consist of the following (in thousands): <Table> <Caption> OCTOBER 31, JANUARY 31, 2002 2003 ------------ ------------ Raw materials .......................................... $ 2,089 $ 1,905 Work-in-process ........................................ -- 298 Finished goods ......................................... 1,667 1,491 ------------ ------------ 3,756 3,694 Less: Allowance for excess and obsolete inventory .... (989) (1,089) ------------ ------------ $ 2,767 $ 2,605 ============ ============ </Table> Property and Equipment The Company's property and equipment are stated at cost and depreciated using the straight-line method over the estimated useful lives of the respective assets, generally one to three years for equipment and five years for furniture and fixtures. Leasehold improvements are amortized on a straight-line basis over the shorter of the estimated useful life of the related asset or the remaining life of the lease. Upon retirement or disposition of assets, the cost and related accumulated depreciation are removed from the accounts, and the related gains or losses are reflected in operations. Property and equipment consist of the following (in thousands): <Table> <Caption> OCTOBER 31, JANUARY 31, 2002 2003 ------------ ------------ Equipment ............................................. $ 16,534 $ 16,795 Furniture and fixtures ................................ 1,367 1,396 Leasehold improvements ................................ 707 707 ------------ ------------ 18,608 18,898 Less: Accumulated depreciation and amortization ..... (12,502) (13,533) ------------ ------------ $ 6,106 $ 5,365 ============ ============ </Table> 5 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Accrued Liabilities Accrued liabilities consist of the following (in thousands): <Table> <Caption> OCTOBER 31, JANUARY 31, 2002 2003 ------------ ------------ Facility lease abandonment - restructuring ............ $ 1,957 $ 1,829 Employee separation and other costs - restructuring ... 326 190 Vacation .............................................. 305 254 Marketing development funds ........................... 251 228 Payroll related ....................................... 214 365 Property, state and franchise taxes ................... 144 24 Other ................................................. 196 669 ------------ ------------ $ 3,393 $ 3,559 ============ ============ </Table> Revenue Recognition Product revenue is generally recognized when persuasive evidence of an arrangement exists, delivery has occurred, price is fixed or determinable, and collectibility is probable and the risk of loss has passed to the OEM. Revenue from product sales to customers that do not have rights of return, including product sales to original equipment manufacturers and certain distributors, VARs and system integrators, are recognized upon shipment. Sales and cost of sales related to customers that have rights of return are deferred and subsequently recognized upon sell-through to end-users. The Company provides for the estimated cost to repair or replace products under warranty and technical support costs when the related product revenue is recognized. Deferred revenue as of October 31, 2002 and January 31, 2003 were approximately $727,000 and $640,000, respectively. Concentrations Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments and accounts receivable. The Company invests only in high credit quality short-term instruments and limits the amount of credit exposure to any one entity. The Company's sales are primarily concentrated in the United States and are primarily derived from sales to original equipment manufacturers in the computer storage and server industry. Revenue is concentrated with several major customers. The loss of a major customer, a change of suppliers or significant technological change in the industry could affect operating results adversely. The Company had trade accounts receivable from four customers, which comprised approximately 58% and 69% of total trade accounts receivable at October 31, 2002 and January 31, 2003, respectively. The Company performs credit evaluations of its customers and generally does not require collateral on accounts receivable balances. The Company has established reserves for credit losses and sales returns and other allowances. The Company has not experienced material credit losses in any of the periods presented. The Company's business is concentrated in the storage area networking industry, which has been impacted by unfavorable economic conditions and reduced information technology, or IT, spending rates. Accordingly, the Company's future success depends upon the buying patterns of customers in the storage area networking industry, their response to current and future IT investment trends, and the continued demand by such customers for the Company's products. The Company's continued success will depend upon its ability to enhance its existing products and to develop and introduce, on a timely basis, new cost-effective products and features that keep pace with technological developments and emerging industry standards. The Company's supplier arrangement for the production of certain vital components of its storage routers is concentrated with a small number of key suppliers. Additionally, the Company relies on a limited number of contract manufacturers to provide manufacturing services for its products. The inability of any contract manufacturer or supplier to fulfill supply requirements could materially impact future operating results. 6 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) The percentage of sales to significant customers was as follows: <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ------------------------------ 2002 2003 ------------ ------------ Compaq* ............................................... 3.0% --* StorageTek ............................................ 34.5% 20.8% Hewlett Packard* ...................................... 36.6% --* Hewlett Packard (including Compaq)* ................... --* 63.2% </Table> * In May 2002, Hewlett-Packard completed its acquisition of Compaq. These percentages reflect sales to Hewlett-Packard and Compaq prior to the merger and sales to the combined company after the merger. The level of sales to any customer may vary from quarter to quarter. However, the Company expects that significant customer concentration, in particular to our two major customers, will continue for the foreseeable future. The loss of either of these customers, or a decrease in the level of sales to either of these customers, could have a material adverse impact on the Company's financial condition or results of operations. Comprehensive Income The Company reports comprehensive income in accordance with SFAS No. 130, "Reporting Comprehensive Income". This standard defines comprehensive income as the changes in equity of an enterprise except those resulting from stockholders' transactions. Accordingly, comprehensive income (loss) includes certain changes in equity that are excluded from net income (loss). The Company has had no items of other comprehensive loss for the three months ended, January 31, 2002 and 2003, and accordingly, comprehensive loss for all periods presented approximated net loss. 3. BUSINESS RESTRUCTURING EXPENSES AND ASSET IMPAIRMENT In May 2002, the Company's board of directors approved and the Company subsequently completed a restructuring plan to reduce its workforce by approximately 25 percent, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down its infrastructure and to consolidate operations. In connection with the restructuring, Brian R. Smith, the Company's founder and chairman, returned as chief executive officer and president, replacing Larry Sanders. Robert C. Sims, formerly vice president of engineering and operations, was named chief operating officer and also assumed management of sales and marketing. As a result of this restructuring plan, the Company recorded $3.7 million in business restructuring expenses and a $1.2 million impairment of assets charge. Components of business restructuring expenses, asset impairments and the remaining restructuring accruals as of January 31, 2003 are as follows (in thousands): <Table> <Caption> EMPLOYEE FACILITY LEASE ASSET SEPARATION AND ABANDONMENT IMPAIRMENTS OTHER COSTS TOTAL ---------------- ---------------- ---------------- ---------------- Effect of restructuring plan and impact to accrued liabilities ............................ $ 2,114 $ 1,208 $ 1,552 $ 4,874 Cash activity .......................... (285) -- (1,186) (1,471) Non-cash activity ...................... -- (1,208) (176) (1,384) ---------------- ---------------- ---------------- ---------------- Balance as of January 31, 2003 ......... $ 1,829 $ -- $ 190 $ 2,019 ================ ================ ================ ================ </Table> As of January 31, 2003, remaining cash expenditures resulting from the restructuring are estimated to be $2.0 million and relate primarily to facility lease abandonment losses. Excluding facility lease abandonment losses, the Company estimates that these costs should be substantially incurred within one year of the restructuring. The Company has substantially completed our restructuring efforts initiated in conjunction with the restructuring 7 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) announcement made during fiscal 2002; however, there can be no assurance future restructuring efforts will not be necessary. 4. LINE OF CREDIT As of January 2003, the Company carried a line of credit with its bank. The committed revolving line provides for an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit matured on February 1, 2003, and the Company is in the process of negotiating an extension for this line of credit. As of January 31, 2003, there were no borrowings outstanding under this revolving line of credit. 5. COMMITMENTS AND CONTINGENCIES LEASES The Company leases its facility and certain equipment under various operating lease agreements expiring in January 2006. In conjunction with entering into a lease agreement for its headquarters, the Company signed an unconditional, irrevocable letter of credit with a bank for $250,000, which is secured by the $3.0 million line of credit. Future minimum lease payments under all non-cancelable operating leases as of January 31, 2003 were $6.6 million. In addition to base rent on its facilities lease, many of the operating lease agreements require that the Company pay a proportional share of the respective facilities' operating expenses. As of January 31, 2003, the Company had a facility lease losses reserve, related to future facilities lease commitments of $1.8 million (see Note 3) of space vacated as part of the Company's restructuring plan. Product Warranties It is the Company's policy to repair or replace products that have been authorized for repair or replacement by the Company's customers. The Company maintains a reserve for the estimated costs of such repairs or replacements and adjusts the reserve based on historical sales volumes as well as actual costs incurred. Activity in the reserve for product returns during the three months ended January 31, 2003 was as follows (in thousands): <Table> <Caption> BALANCE AT CHARGED TO BALANCE AT BEGINNING COSTS AND END OF OF PERIOD EXPENSES DEDUCTIONS PERIOD -------------- -------------- -------------- -------------- Warranty Reserve ...... $ 615 $ 179 $ (7) $ 787 ============== ============== ============== ============== </Table> LEGAL PROCEEDINGS Intellectual Property Litigation On March 31, 2000, the Company filed a lawsuit against Chaparral Network Storage, Inc. ("Chaparral") alleging that Chaparral has infringed one of its patents (5,941,972, hereinafter the "972 patent") with some of their products. In September 2001, the jury found that the '972 patent was valid and that all of Chaparral's RAID and router products that contained LUN Zoning had infringed all claims of the Crossroads '972 patent. The federal judge in this matter issued a permanent injunction against Chaparral from manufacturing any RAID or router product that contained LUN Zoning or access controls and assessed punitive damages. As a result, the Company was awarded damages with a royalty amount of 5% for Chaparral's router product line and 3% for their RAID product line. Chaparral appealed the judgment against it, contending that the '972 patent is invalid and not infringed. The Federal Circuit Court of Appeals recently affirmed the lower court ruling that Crossroads' patent was valid and willfully infringed by 8 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Chaparral, which must stop shipping all products that contain the Crossroads technology and pay Crossroads a royalty for prior shipments. On April 14, 2000, the Company filed a lawsuit against Pathlight Technology, Inc. alleging that Pathlight has infringed one of its patents with their SAN Data Gateway Router. Pathlight was subsequently acquired by ADIC on May 11, 2001. In June 2001, ADIC paid the Company $15.0 million in connection with the settlement of this lawsuit, this payment was recognized as contra operating expense in the statement of operations for the year ended October 31, 2001. In connection with the settlement of the lawsuit, the Company granted ADIC a non-exclusive license under the '972 patent. On May 19, 2000, Chaparral filed a counter-suit against us alleging tortious interference with prospective business relations. The Company moved to have this matter dismissed, which the judge ordered, with prejudice, in April 2001. Securities Class Action Litigation The Company and several of its officers and directors were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On November 22, 2002, the court granted the Company's motion for summary judgment. On February 26, 2003, the plaintiffs filed a notice of appeal. The plaintiffs are seeking unspecified amounts of compensatory damages, interest and costs, including legal fees. The Company denies the allegations in the complaint and intends to defend itself vigorously. It is not possible at this time to predict whether the Company will incur any liability or to estimate the damages, or the range of damages, if any, that the Company might incur in connection with this lawsuit. Derivative State Action On November 21, 2001, a derivative state action was filed in the 261st District Court of Travis County, Texas on behalf of Crossroads by James Robke and named several of its officers and directors as defendants. The derivative state action is based upon the same general set of facts and circumstances outlined above in connection with the purported securities class action litigation. The derivative state action alleges that certain of the individual defendants sold shares while in possession of material inside information in purported breach of their fiduciary duties to Crossroads. The derivative state action also alleges waste of corporate assets. On January 28, 2002, the Company filed an answer and general denial to the derivative state action. The Company believes the allegations in the derivative state action are without merit and intends to defend itself vigorously. The derivative state action is still at an early stage. Consequently, it is not possible at this time to predict whether the Company will incur any liability or to estimate the damages, or the range of damages, if any, that the Company might incur in connection with this action. Other From time to time, the Company may be involved in litigation relating to claims arising out of its ordinary course of business. Management believes that, other than the matters described above, there are no claims or actions pending or threatened against the Company, the ultimate disposition of which would have a material impact on the Company's financial position, results of operations or cash flows. If the Company reduces or cancels production orders with its third party contract manufacturer, the Company may be required to reimburse its contract manufacturer for materials purchased on its behalf in the normal course of business. 6. STOCKHOLDERS' EQUITY DEFERRED STOCK BASED COMPENSATION In connection with the grant of stock options to our employees and directors since fiscal 1998, we have recorded deferred compensation aggregating approximately $23.6 million as of January 31, 2003. Deferred compensation 9 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) represents, for accounting purposes, the difference between the deemed fair value of the common stock underlying these options and their exercise price on the date of grant. The difference has been recorded as deferred stock-based compensation and is being amortized over the vesting period of the applicable options, typically four years. Of the total deferred compensation amount, approximately $22.8 million has been amortized, forfeited or cancelled as of January 31, 2003. Stock-based compensation for the periods indicated was allocated as follows (in thousands): <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ----------------------------- 2002 2003 ------------ ------------ Cost of revenue ........................ $ 24 $ 12 Sales and marketing .................... 189 77 Research and development ............... 79 94 General and administrative ............. 955 309 ------------ ------------ Total stock-based compensation ....... $ 1,247 $ 492 ============ ============ </Table> The Company expects to amortize the remaining amounts of deferred stock-based compensation as of January 31, 2003 in the periods indicated (in thousands): <Table> <Caption> YEAR ENDED OCTOBER 31, ---------------------------------------------- 2003 2004 2005 TOTAL ------------ ------------ ------------ ------------ Cost of revenue .......................... $ 14 $ 2 $ -- $ 16 Sales and marketing ...................... 87 28 1 116 Research and development ................. 188 44 -- 232 General and administrative ............... 314 95 1 410 ------------ ------------ ------------ ------------ Total stock-based compensation ......... $ 603 $ 169 $ 2 $ 774 ============ ============ ============ ============ </Table> As of January 31, 2003, the Company has one stock-based employee compensation plan, which is described more fully in Note 8 of our Annual Report on Form 10-K. The Company accounts for this plan under the recognition and measurement principles of APB Opinion No. 25, "Accounting for Stock Issued to Employees", and related interpretations. The following table illustrates the effect on net income and earnings per share if the Company had applied the fair value recognition provisions of FASB Statement No. 123, "Accounting for Stock-Based Compensation", to stock-based employee compensation (in thousands): <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ------------------------------ 2002 2003 ------------ ------------ Net loss, as reported .......................................................... $ (6,394) $ (2,577) Stock-based employee compensation expense included in reported net income, net of related tax effects ................ 1,247 492 Stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects ................................................................ 3,056 4,048 Pro forma net loss ............................................................. $ (8,203) $ (6,133) Net loss per share: Basic and diluted - as reported ............................................ $ (0.23) $ (0.10) Basic and diluted - pro forma .............................................. $ (0.30) $ (0.24) </Table> STOCK OPTION EXCHANGE PROGRAM On February 10, 2003, we completed a stock option exchange program offered to all eligible option holders. Under the exchange offer, eligible employees and non-employee members of our board of directors had the opportunity to tender for cancellation certain eligible stock options in exchange for new options to be granted at least six months and one day after the cancellation of the tendered options. The number of shares subject to each new option was based on the exercise price of the exchanged option. If the exercise price per share of a returned option 10 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) was $3.99 or less, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 3. If the exercise price per shares of a returned option was at least $4.00 but not more than $49.99, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 4. If the exercise price per share of a returned option was $50.00 or more, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 5. We accepted approximately 498,806 options for cancellation and exchange which equals approximately 10.7% of the total number of options eligible for exchange. While our executive officers and members of our board of directors were eligible to participate in the exchange program, none of them elected to participate in the program. We currently expect to grant approximately 124,709 new options, taking into consideration employee terminations since the cancellation date. The exercise price per share of the new options will be equal to the fair market value of our common stock on the new grant date, which is expected to be on or promptly after August 12, 2003. We do not expect to record any compensation expense as a result of the exchange program. 7. NET LOSS PER SHARE In accordance with SFAS No. 128, "Earnings Per Share," ("SFAS No. 128") basic earnings per share is computed by dividing income available to common stockholders by the weighted average number of common shares outstanding for the period, less shares subject to repurchase. Diluted earnings per share is computed by giving effect to all dilutive potential common shares that were outstanding during the period. Basic earnings per share excludes the dilutive effect of common stock equivalents such as stock options, while earnings per share, assuming dilution, includes such dilutive effects. Future weighted-average shares outstanding calculations will be impacted by the following factors: (i) the ongoing issuance of common stock associated with stock option exercises; (ii) the issuance of common shares associated with our employee stock purchase program; (iii) any fluctuations in our stock price, which could cause changes in the number of common stock equivalents included in the earnings per share, assuming dilution computation; and (iv) the issuance of common stock to effect business combinations should we enter into such transactions. The Company has excluded all outstanding stock options from the calculation of diluted net loss per share because all such securities are antidilutive for all periods presented. The total number of common stock equivalents excluded from the calculations of diluted net loss per common share were 5,889,571 and 6,146,772 for the three months ended January 31, 2002 and 2003, respectively. 8. RECENT ACCOUNTING PRONOUNCEMENTS In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." SFAS No. 146 addresses accounting for restructuring costs and supersedes previous accounting guidance, principally EITF Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)" ("EITF Issue No. 94-3"). SFAS No. 146 requires that the liability associated with exit or disposal activities be recognized when the liability is incurred. Under EITF Issue No. 94-3, liabilities for exit costs were recognized when a Company commits to an exit plan. SFAS No. 146 also establishes that a liability should initially be measured and recorded at fair value. Accordingly, SFAS No. 146 may affect the timing and amount of recognizing restructuring costs. The Company will adopt the provisions of SFAS No. 146 for any restructuring activities initiated after December 31, 2002. Since the Company's last restructuring effort in the second quarter of fiscal 2002, there have been no further restructuring efforts. Moreover, the Company has experienced no adverse affects by adopting the provisions of SFAS No. 146. In November 2002, the FASB issued FASB Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" (FIN 45). FIN 45 requires that upon issuance of a guarantee, a guarantor must recognize a liability for the fair value of an obligation assumed under a guarantee. FIN 45 also requires additional disclosures by a guarantor in its interim and annual financial statements about the obligations associated with guarantees issued. The recognition provisions of FIN 45 are 11 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) effective for any guarantees issued or modified after December 31, 2002. The disclosure requirements are effective for financial statements of interim or annual periods ending after December 15, 2002. The adoption of FIN 45 has not had a material effect on the Company's financial position, results of operations, or cash flows. In December 2002, the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation -- Transition and Disclosure".SFAS No. 148 amends SFAS No. 123 "Accounting for Stock-Based Compensation," to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. SFAS No. 148 is effective for fiscal years beginning after December 15, 2002. The interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. The Company continues to account for employee stock based compensation using APB No. 25 and currently follows the disclosure provisions of SFAS No. 123. The Company does not expect the adoption of SFAS No. 148 to have a material effect on our financial position, results of operations, or cash flows. 9. RELATED PARTY TRANSACTIONS Notes Receivable During May 1999, the Company's board of directors approved the acceptance of full recourse notes in the amount of approximately $442,000 from certain of the Company's officers as consideration for the exercise of 1,014,999 options. The notes accrued interest at 7% per year and compounded semi-annually. In March 2000, the Company repurchased 232,500 unvested shares for approximately $123,000 and subsequently collected $114,000 in principal and interest upon the retirement of the Company's former president and chief operating officer. In June 2000, the Company repurchased 88,125 unvested shares for approximately $52,000 and collected approximately $59,000 in principal and interest upon the retirement of the Company's former vice-president of sales. In January 2001, the Company repurchased 13,594 unvested shares for approximately $9,000 and collected approximately $16,000 in principal and interest upon the retirement of the Company's former vice-president of engineering. In January 2003, the Company collected approximately $128,000 in principal and interest upon the retirement of the Company's former chief financial officer. As of January 31, 2003, there were no outstanding loans to officers. In July 2000, the Company loaned an employee of the Company $50,000 for personal reasons, not equity related, in exchange for a full recourse promissory note due in full, with accrued interest, in 2 years or upon the date in which the employee ceases to remain in service. The note accrues interest at 10.5% per year, compounded semi-annually and principal and accrued interest was due in one lump sum on July 1, 2002. The terms on this note are in the process of being extended and the balance is approximately $65,000 as of January 31, 2003. 10. SUBSEQUENT EVENTS In March 2002, we entered into an exclusive reseller business relationship with Luminex Software, Inc. Provided that Luminex met specified minimum purchase thresholds, Luminex had the option to purchase the assets of our Oregon subsidiary and intellectual property related to the mainframe products, including the right to manufacture those products. Luminex met these minimum purchase thresholds and the sale of the Oregon business was recently completed in February 2003. In March 2003, the Company signed an agreement to sublease a portion of its abandoned facilities. The anticipated rent payments from this sublease are approximately $540,000 through January 2006. 12 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. This report contains forward-looking statements, within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, that involve risks and uncertainties, such as statements concerning: growth and future operating results; developments in our markets and strategic focus; new products and product enhancements; potential acquisitions and the integration of acquired businesses, products and technologies; strategic relationships; and future economic, business and regulatory conditions. Such forward-looking statements are generally accompanied by words such as "plan," "estimate," "expect," "believe," "should," "would," "could," "anticipate," "may" or other words that convey uncertainty of future events or outcomes. These forward-looking statements and other statements made elsewhere in this report are made in reliance on the Private Securities Litigation Reform Act of 1995. OVERVIEW We are a leading provider of enterprise data routing solutions for open system storage area networks, or SANs, based on our market share of storage routers shipped. By using our storage routers to serve as the interconnect between SANs and the other devices in a computer network, organizations are able to more effectively and efficiently store, manage and ensure the integrity and availability of their data. Specifically, when used in SANs our storage routers: o decrease congestion in the transfer of data within a network; o reduce the time required to back up and restore data; o improve utilization of storage resources; and o preserve and enhance existing server and storage system investments. Our mission is to be the company customers trust to link business with information, regardless of technology or location. Our objective is to maintain our position as the leading provider of storage routing solutions as storage, server, and network technologies and markets continue to grow and evolve. The key elements of our strategy are to: o solve customer storage issues; o grow our current market position and expand into adjacent markets; and o increase our market leadership by continual investment in intellectual property. To date, we have sold our products primarily to original equipment manufacturers, or OEMs, of servers and storage systems. These computer equipment manufacturers sell our storage routers to end-user organizations for use in their SANs. We also sell our storage routers through companies that distribute, resell or integrate our storage routers as part of a complete SAN solution. A significant portion of our revenue is concentrated among a small number of OEM customers, and the merger of Hewlett-Packard and Compaq in May 2002 has resulted in additional concentration. For the three months ended January 31, 2002 and 2003, two customers (StorageTek and Hewlett-Packard) and two customers (StorageTek and Hewlett-Packard including Compaq), represented 71% and 84% of our total revenue, respectively. For the three months ended January 31, 2002 and 2003, our distribution channel, consisting of our distributors, VARs and Systems Integrators, accounted for 12% and 6% of our total revenue, respectively. The level of sales to any single customer may vary and the loss of either of our two significant customers, or a decrease in the level of sales to either of our significant customers, particularly Hewlett-Packard (including Compaq), would seriously harm our financial condition and results of operations. Fluctuations in revenue have resulted from, among other things, product and customer transitions, OEM qualification and testing and reduced IT spending rates. We expect that a significant portion of our future revenue will continue to come from sales of products to a relatively small number of customers. 13 On a product basis, sales have shifted to our fourth and fifth generation of products, the 6000, 8000 and 10000, and to our embedded line of products. Sales of our older family of products, the 4100, 4200 and 4x50 lines, accounted for approximately 50% and 20% of our product revenue during the three months ended January 31, 2002 and 2003, respectively. This decrease was partially offset by increased sales of our fourth and fifth generation products, which accounted for approximately 4% and 36% of our product revenue during the three months ended January 31, 2002 and 2003, respectively. We anticipate that sales of our older products will continue to decrease as we successfully transition our customers to our newer product platforms. Additionally, as storage networking continues to mature as an industry, we have seen a trend towards simplification of networking components and management. The impact of this trend on our business has been the push for, and subsequent ramp up of, embedded routers being shipped with tape libraries. Sales of our embedded products accounted for approximately 37% and 35% of our product revenue during the three months ended January 31, 2002 and 2003, respectively. RECENT EVENTS On February 10, 2003, we completed a stock option exchange program offered to all eligible option holders. Under the exchange offer, eligible employees and non-employee members of our board of directors had the opportunity to tender for cancellation certain eligible stock options in exchange for new options to be granted at least six months and one day after the cancellation of the tendered options. The number of shares subject to each new option was based on the exercise price of the exchanged option. If the exercise price per share of a returned option was $3.99 or less, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 3. If the exercise price per shares of a returned option was at least $4.00 but not more than $49.99, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 4. If the exercise price per share of a returned option was $50.00 or more, the number of shares that will be subject to the new option will be determined by dividing the number of shares subject to the returned option by 5. We accepted approximately 498,806 options for cancellation and exchange which equals approximately 10.7% of the total number of options eligible for exchange. While our executive officers and members of our board of directors were eligible to participate in the exchange program, none of them elected to participate in the program. We currently expect to grant approximately 124,709 new options, taking into consideration employee terminations since the cancellation date. The exercise price per share of the new options will be equal to the fair market value of our common stock on the new grant date, which is expected to be on or promptly after August 12, 2003. We do not expect to record any compensation expense as a result of the exchange program. In January 2003, Andrea C. Wenholz was named vice president and chief financial officer of Crossroads. She has 15 years of financial management experience, including expertise in implementing financial systems and controls and managing mergers and acquisitions. Prior to joining Crossroads, Mrs. Wenholz served as chief financial officer of Chicory Systems where she successfully oversaw the sale of Chicory Systems to Parthus Technologies plc. She then served as the Controller of U.S. Operations at Parthus, which eventually became Parthus Ceva, following its merger with Ceva. Other financial management roles she has served are, Business Unit Controller with Cisco Systems and Controller at Netspeed. Mrs. Wenholz is a C.P.A. who started her career in public accounting at KPMG and holds a Bachelors of Business Administration from Texas A&M University. In December 2002, Crossroads launched the Crossroads ServerAttach SA40, the first appliance to connect SCSI servers to networked storage. With ServerAttach, Crossroads leveraged its existing tape attach technology to allow attachment of servers into fibre channel architectures or SANs. The ServerAttach products are targeted at mid-range to enterprise servers like the AS/400, RS/6000, HP 9000, and the Dec Alpha or enterprise versions of UNIX. We believe that there is a large installed base of these servers that run critical enterprise applications which represents a significant opportunity for us with OEMs, storage solution companies, value-added resellers and end users. Our ServerAttach products are a natural extension of our core technology to a broader market and potential customer base while requiring only a modest incremental investment. In November 2002, we amended our existing licensing agreement with Hewlett-Packard. Pursuant to this amendment we will outsource the manufacturing of our embedded routers to Hewlett-Packard, who will manufacture the hardware and license the software from us for its current line of embedded solutions. As a result, we will not have to carry the inventory and overhead costs of the hardware, and we will receive a royalty for the software, which will result in les revenue. However, even though revenue will be less in the 14 future, our arrangement will have a positive impact on per unit gross margin. We believe this agreement will allow us to leverage the strengths of both companies which are Hewlett-Packard's economies of scale in manufacturing and systems integration expertise and our software, value-added applications and intellectual property. We are currently working under the new agreement and plan to transition the manufacturing of our embedded solutions during our fiscal second quarter 2003. In May 2002, we launched the industry's first low-cost two-gigabit fibre channel storage router, the Crossroads 6000, which is targeted at the small to mid-sized market. The 6000 provides customers an alternative to purchasing newer equipment by enabling them to continue to leverage existing equipment, such as SCSI tape libraries. During 2002, we successfully transitioned our major OEM customers, including StorageTek and Hewlett-Packard (including Compaq) to the 10000 and 6000 product platforms. In May 2002, our board of directors approved, and we completed, a restructuring plan to reduce our workforce by approximately 25%, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down our infrastructure and consolidate operations. In connection with the restructuring, Brian R. Smith, our founder and chairman, returned as chief executive officer and president, replacing Larry Sanders. Robert C. Sims, formerly vice president of engineering and operations, was named chief operating officer and also assumed management of sales and marketing. In fiscal 2002, we recorded $3.7 million in business restructuring expenses and a $1.2 million impairment of assets charge. We have substantially completed our restructuring plan and are not currently planning any further restructuring efforts; however, there can be no assurance future restructuring efforts will not be necessary. In March 2002, we announced that we have entered into an exclusive reseller business relationship with Luminex Software, Inc. Under the terms of the agreement, Luminex was the exclusive reseller of our mainframe products. The agreement expanded an already existing customer relationship and included a license to the hardware, software and firmware designs of our mainframe products. In February 2003, after Luminex met specified minimum purchase thresholds, Luminex purchased the assets and intellectual property related to the mainframe products, including the right to manufacture those products, for a nominal amount. In January 2002, we expanded our product line with the launch of our fifth generation product line -- the Crossroads 10000 Multi-Protocol Storage Router for enterprise environments. The 10000 is a fully redundant, modular storage router that performs protocol and storage management functions between storage devices and the network. It provides multi-protocol connectivity and management of SCSI and fibre channel storage devices into fibre channel, with the capability for future iSCSI application in storage networks. We have seen recent price strength in the 10000 line because of its software capabilities and we have also been able to realize manufacturing savings. PATENT PORTFOLIO We have 14 patents issued with 87 patents pending worldwide. 31 patent applications are pending in the United States Patent and Trademark Office with respect to our technology. An additional 51 patent applications are pending internationally (11 in the European Patent Office, ten in Canada, ten in Japan, seven in Australia, five in Hong Kong, four in Indonesia and 4 in China). We also have five international patent applications pending under the Patent Cooperation Treaty. However, none of our patents, including patents that may be issued in the future, may adequately protect our technology from infringement or prevent others from claiming that our technology infringes that of third parties. Failure to adequately protect our intellectual property could materially harm our business. In addition, our competitors may independently develop similar or superior technology. During fiscal 2001, we succeeded in two important lawsuits that demonstrated our ability to protect important aspects of our intellectual property portfolio. In June, Pathlight Technology, a wholly owned subsidiary of Advanced Digital Information Corp., admitted both the validity and infringement of one of our patents (5,941,972, hereinafter "`972 patent") in a $15.0 million settlement. In September 2001, a jury and judge validated that same patent against Chaparral Network Storage Corporation, while extending the patent's application to all RAID and router products using Access Controls or LUN zoning, awarding us damages and punitive damages. In fiscal 2002, Chaparral appealed the judgment, contending that the `972 patent is invalid and was not infringed. In February 2003, the Federal Circuit Court of Appeals affirmed the lower court ruling that the `972 patent was valid and willfully infringed by Chaparral. During fiscal 2002, we were awarded an additional patent, the `035 patent, which is an extension of our `972 patent for access controls that are vital to network storage environments. 15 STOCKHOLDERS' EQUITY DEFERRED STOCK BASED COMPENSATION In connection with the grant of stock options to our employees and directors since fiscal 1998, we have recorded deferred compensation aggregating approximately $23.6 million as of January 31, 2003. Deferred compensation represents, for accounting purposes, the difference between the deemed fair value of the common stock underlying these options and their exercise price on the date of grant. The difference has been recorded as deferred stock-based compensation and is being amortized over the vesting period of the applicable options, typically four years. Of the total deferred compensation amount, approximately $22.8 million has been amortized, forfeited or cancelled as of January 31, 2003. Stock-based compensation for the periods indicated was allocated as follows (in thousands): <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ----------------------------- 2002 2003 ------------ ------------ Cost of revenue ........................... $ 24 $ 12 Sales and marketing ....................... 189 77 Research and development .................. 79 94 General and administrative ................ 955 309 ------------ ------------ Total stock-based compensation .......... $ 1,247 $ 492 ============ ============ </Table> We expect to amortize the remaining amounts of deferred stock-based compensation as of January 31, 2003 in the periods indicated (in thousands): <Table> <Caption> YEAR ENDED OCTOBER 31, ---------------------------------------------- 2003 2004 2005 TOTAL ------------ ------------ ------------ ------------ Cost of revenue .......................... $ 14 $ 2 $ -- $ 16 Sales and marketing ...................... 87 28 1 116 Research and development ................. 188 44 -- 232 General and administrative ............... 314 95 1 410 ------------ ------------ ------------ ------------ Total stock-based compensation ......... $ 603 $ 169 $ 2 $ 774 ============ ============ ============ ============ </Table> STOCK OPTION EXCHANGE PROGRAM On February 10, 2003, we completed a stock option exchange program in which we accepted for exchange and canceled 498,806 options to purchase common stock and expect to grant approximately 124,709 new options on or shortly after August 12, 2003. See Note 6 to the condensed consolidated financial statements for additional information. BUSINESS RESTRUCTURING EXPENSES AND ASSET IMPAIRMENT In May 2002, our board of directors approved and the company subsequently completed a restructuring plan to reduce its workforce by approximately 25 percent, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down our infrastructure and to consolidate operations. In connection with the restructuring, Brian R. Smith, our founder and chairman, returned as chief executive officer and president, replacing Larry Sanders. Robert C. Sims, formerly vice president of engineering and operations, was named chief operating officer and also assumed management of sales and marketing. As a result of this restructuring plan, we recorded $3.7 million in business restructuring expenses and a $1.2 million impairment of assets charge. Components of business restructuring expenses, asset impairments and the remaining restructuring accruals as of January 31, 2003 are as follows (in thousands): 16 <Table> <Caption> EMPLOYEE FACILITY LEASE ASSET SEPARATION AND ABANDONMENT IMPAIRMENTS OTHER COSTS TOTAL ---------------- ---------------- ---------------- ---------------- Effect of restructuring plan and impact to accrued liabilities ....................... $ 2,114 $ 1,208 $ 1,552 $ 4,874 Cash activity ..................... (285) -- (1,186) (1,471) Non-cash activity ................. -- (1,208) (176) (1,384) ---------------- ---------------- ---------------- ---------------- Balance as of January 31, 2003 .... $ 1,829 $ -- $ 190 $ 2,019 ================ ================ ================ ================ </Table> As of January 31, 2003, remaining cash expenditures resulting from the restructuring are estimated to be $2.0 million and relate primarily to facility lease abandonment losses. Excluding facility lease abandonment losses, we estimate that these costs will be substantially incurred within one year of the restructuring. We have substantially completed our restructuring efforts initiated in conjunction with the restructuring announcement made during fiscal 2002; however, there can be no assurance future restructuring efforts will not be necessary. CRITICAL ACCOUNTING POLICIES AND ESTIMATES Management's discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to customer programs and incentives, product returns, bad debts, inventories, intangible assets, warranty obligations, restructuring, contingencies, and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. We believe the following critical accounting policies, among others, affect our more significant judgments and estimates used in the preparation of our Condensed Consolidated Financial Statements: o Revenue recognition; o Warranty obligations; o Excess and obsolete inventories; o Allowance for doubtful accounts; and o Facility lease abandonment losses. Revenue recognition. With respect to sales of our products to OEMs, we recognize product revenue when persuasive evidence of an arrangement exists, delivery has occurred, price is fixed or determinable, collectibility is probable and risk of loss has passed to the OEM. Product sales to distributors, VARs and system integrators who do not have return rights are recognized upon reported sell-through to end-users. To the extent that we sell products to distributors, VARs and system integrators that have rights of return, we defer revenue and the related cost of revenue associated with such sales and recognize these amounts when that customer sells our products to its customers.Deferred revenue as of January 31, 2003 was approximately $640,000. As described above, management judgments and estimates must be made and used in connection with the revenue recognized in any accounting period. Material differences may result in the amount and timing of our revenue for any period if our management made different judgments or utilized different estimates. Warranty obligations. We provide for the estimated cost of product warranties at the time revenue is recognized. These estimates are developed based on historical information. While we engage in extensive product quality programs and processes, including actively monitoring and evaluating the quality of our component suppliers, our 17 warranty obligation is affected by product failure rates, material usage and service delivery costs incurred in correcting a product failure. Should actual product failure rates, material usage or service delivery costs differ from management's estimates, revisions to the estimated warranty liability would be required. Excess and obsolete inventories. We write down our inventories for estimated obsolescence or unmarketable inventory based on the difference between the cost of inventories and the estimated market value based upon assumptions about future demand and market conditions. If actual demand and/or market conditions are less favorable than those projected by management, additional inventory write-downs may be required. Allowance for doubtful accounts.We continuously assess the collectibility of outstanding customer invoices and in doing such, we maintain an allowance for estimated losses resulting from the non-collection of customer receivables. In estimating this allowance, we consider factors such as: o historical collection experience; o a customer's current credit-worthiness; o customer concentrations; o age of the receivable balance, both individually and in the aggregate; and o general economic conditions that may affect a customer's ability to pay. Actual customer collections could differ from our estimates. For example, if the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Facility lease abandonment losses. We vacated excess leased facilities as a result of the restructuring plan we initiated during fiscal 2002. We recorded an accrual of $2.1 million for the remaining lease liabilities of such vacated properties, leasehold improvements required to sublease the vacated space, as well as brokerage commissions. We estimated costs of vacating these leased facilities, including estimated costs to sublease, based on market information and trend analysis. It is reasonably possible that actual results will differ from these estimates in the near term, and such differences could be material to our financial statements. Of the $2.1 million charge recorded during fiscal 2002, approximately $1.8 million relates to the base rent and fixed operating expenses of the vacated space through the lease term, which ends April 15, 2006. NET OPERATING LOSS CARRYFORWARDS Since our inception on November 1, 1995, we have incurred substantial costs to develop our technology and products, market, sell and service these products, recruit and train personnel, and build a corporate infrastructure. As a result, we have incurred significant losses since our inception and, as of January 31, 2003, we had an accumulated deficit of approximately $143.6 million. As of January 31, 2003, we had approximately $71.8 million of net operating loss carryforwards for federal income tax purposes. These net operating loss carryforwards begin to expire in 2011. We have not recognized any benefit from the future use of loss carryforwards for these periods or for any other periods since inception due to uncertainties regarding the realization of deferred tax assets based on our taxable earnings history. Under the Tax Reform Act of 1986, the amount of and the benefit from net operating losses that can be carried forward may be impaired in certain circumstances. Events that may cause changes in our tax carryovers include, but are not limited to, a cumulative ownership change of more than 50% over a three-year period. We believe our success depends on the continued development and acceptance of our products and services, the growth of our customer base as well as the overall growth in the storage router market. Accordingly, we intend to manage our investment in research and development, sales, marketing, professional services and to a lesser extent our operational and financial systems, as necessary. Furthermore, we expect to continue to incur operating losses in the foreseeable future. We will require increases in revenue before we achieve and sustain profitability; and we cannot assure that such increases in revenue will result in profitability. 18 RESULTS OF OPERATIONS The following table sets forth our consolidated financial data for the periods indicated expressed as a percentage of our total revenue, including the aforementioned allocation of stock-based compensation, for all periods presented. See Item 1, Financial Statements (Unaudited) - Note 6 to Notes to Condensed Consolidated Financial Statements. <Table> <Caption> THREE MONTHS ENDED JANUARY 31, ------------------------------- 2002 2003 ------------ ------------ Revenue: Product revenue ................ 98.2% 98.9% Other revenue .................. 1.8 1.1 ------------ ------------ Total revenue ............... 100.0 100.0 Cost of revenue ................... 63.9 66.5 ------------ ------------ Gross profit ...................... 36.1 33.5 Operating expenses: Sales and marketing ............ 25.1 10.6 Research and development ....... 56.4 32.5 General and administrative ..... 26.8 17.0 Amortization of intangibles .... 0.8 1.8 ------------ ------------ Total operating expenses .... 109.1 61.9 ------------ ------------ Loss from operations .............. (73.0) (28.4) Other income, net ................. 3.5 1.7 ------------ ------------ Net loss .......................... (69.5)% (26.7)% ============ ============ </Table> COMPARISON OF THREE MONTHS ENDED JANUARY 31, 2002 AND 2003 Total revenue. Total revenue increased 5.2% from $9.2 million for the three months ended January 31, 2002 to $9.7 million for the three months ended January 31, 2003. The level of sales to any single customer may vary and the loss of either of our significant OEM customers, or a decrease in the level of sales to either of our significant OEM customers, could seriously harm our financial condition and results of operations. We expect to continue to experience significant customer concentration in sales to key OEM accounts for the foreseeable future. During the three months ended January 31, 2003, this concentration was evidenced by volume from our top three customers representing 87.3% of our total revenue, of which Hewlett-Packard (including Compaq) and StorageTek each individually accounted for 63.2% and 20.8% of our revenue, respectively. In addition, Hewlett-Packard and Compaq, two of our three largest OEM customers, merged in May 2002, which could result in a disruption in our sales to these two customers. In recent quarters, unfavorable economic conditions and reduced information technology, or IT, spending rates in the United States, Europe, and Asia have lead to a decline in our growth rates compared to historical trends. We are unable to predict when IT spending rates will return to historical levels, if at all. Our post-sales obligations are generally limited to product warranties with a duration of 12 to 39 months following the sale of our products. Warranty costs, sales returns, and other allowances are accrued based on experience when the related product revenue is recognized. Service revenue is recognized over the service period. Product revenue. Product revenue increased 5.8% from $9.0 million for the three months ended January 31, 2002 to $9.6 million for the three months ended January 31, 2003. The increase in product revenue was attributable to strong sales of our fifth generation products to Hewlett-Packard (including Compaq). During the three months ended January 31, 2002 and 2003, sales to Hewlett-Packard (including Compaq) were $3.6 million and $6.1 million, respectively. The large increase in sales to Hewlett-Packard (including Compaq) was primarily offset by decreased sales to StorageTek primarily due to a large sales volume for the three months ended January 31, 2002 of our older line of embedded products. During the three months ended January 31, 2002 and 2003, sales to StorageTek were $3.2 million and $2.0 million, respectively. However, StorageTek has successfully transitioned to our newer line of products and is expected to continue to be a 10% customer. 19 In November 2002, we amended our existing licensing agreement with Hewlett-Packard. Pursuant to this amendment we will outsource the manufacturing of our embedded routers to Hewlett-Packard, who will manufacture the hardware and license the software from us for its current line of embedded solutions. As a result, we will not have to carry the inventory and overhead costs of the hardware, and we will receive a royalty for the software, which will result in less revenue. However, even though revenue will be less in the future, our arrangement will have a positive impact on per unit gross margin. We believe this agreement will allow us to leverage the strengths of both companies which are Hewlett-Packard's economies of scale in manufacturing and systems integration expertise and our software, value-added applications and intellectual property. We are currently working under the new agreement and plan to transition the manufacturing of our embedded solutions during our fiscal second quarter 2003. Other revenue. Other revenue includes sales of maintenance contracts, consulting fees and fees received from the licensing of other intellectual property. Other revenue decreased 31.9% from approximately $163,000 for the three months ended January 31, 2002 to approximately $111,000 for the three months ended January 31, 2003. The decrease in other revenue was primarily related to approximately $60,000 in royalty and other revenue associated with granting a license in the comparable period of 2002 to use certain technology which was acquired by us from Polaris. Cost of revenue and gross profit. Cost of revenue consists primarily of contract manufacturing costs, materials costs, manufacturing overhead, warranty costs and stock-based compensation. Cost of revenue increased 9.4% from $5.9 million for the three months ended January 31, 2002 to $6.4 million for the three months ended January 31, 2003. Stock based compensation was $24,000 and $12,000 for the three months ended January 31, 2002 and 2003, respectively. The increase in cost of revenue was primarily due to increases in unit sales volume and a corresponding increase in manufacturing costs. Gross profit decreased 2.3% from $3.3 million for the three months ended January 31, 2002 to $3.2 million for the three months ended January 31, 2003. Gross profit margin decreased from 36.1% for the three months ended January 31, 2002 to 33.5% for the three months ended January 31, 2003. This decrease in gross margin was primarily due to a lower margin product mix resulting from sales of our embedded routers during three months ended January 31, 2003. The decrease was also due to lower margin OEM product sales and the overall product mix. Under the terms of the amended agreement with Hewlett-Pakard, we will continue to manufacture our box-based 4x50, 6000 and 10000 products for Hewlett-Packard, as well as for our other OEMs for whom we will also continue to manufacture our Crossroads branded solutions. We have seen recent price strength in the 10000 line and we have also realized manufacturing savings. Both of these factors should have a positive impact on gross margins. Sales and marketing. Sales and marketing expenses consist primarily of salaries, commissions and other personnel-related costs, travel expenses, advertising programs, other promotional activities and stock-based compensation. Sales and marketing expenses decreased 55.6% from $2.3 million for the three months ended January 31, 2002 to $1.0 million for the three months ended January 31, 2003. Stock based compensation was $189,000 and $77,000 for the three months ended January 31, 2002 and 2003, respectively. The decrease in sales and marketing expenses was primarily due to our restructuring efforts during fiscal 2002, which resulted in approximately $753,000 of decreased compensation expense. Sales and marketing personnel totaled 23 at January 31, 2002 and 14 at January 31, 2003. This reduction in force combined with improved expense management efforts resulted in decreased corporate overhead allocations, travel and tradeshow expenditures. As a percentage of total revenue, sales and marketing expenses decreased from 25.1% for the three months ended January 31, 2002 to 10.6% for the three months ended January 31, 2003. We anticipate that sales and marketing expenses may fluctuate as a percentage of total revenue, due to our ongoing sales and marketing efforts that is intended to broaden awareness of the benefits of our existing and recently introduced products. Research and development. Research and development expenses consist primarily of salaries and other personnel-related costs, product development, prototyping expenses and stock-based compensation. Research and development expenses decreased 39.5% from $5.2 million for the three months ended January 31, 2002 to $3.1 million for the three months ended January 31, 2003. Stock based compensation was $79,000 and $94,000 for the three months ended January 31, 2002 and 2003, respectively. The decrease in research and development expenses was primarily 20 due to our restructuring efforts during fiscal 2002, which resulted in approximately $609,000 of decreased compensation expense, decreased prototyping costs of approximately $685,000 and decreased corporate overhead allocations of approximately $385,000. Research and development personnel totaled 93 at January 31, 2002 and 67 at January 31, 2003. As a percentage of total revenue, research and development expenses decreased from 56.4% for the three months ended January 31, 2002 to 32.5% for the three months ended January 31, 2003. We anticipate that research and development expenses may fluctuate as a percentage of total revenue, due to our ongoing development of our technologies and expanding our product offerings. General and administrative. General and administrative expenses consist primarily of salaries and other personnel-related costs, facilities and other costs of our administrative, executive and information technology departments, as well as legal and accounting expenses, insurance costs and stock-based compensation. General and administrative expenses decreased 33.4% from $2.5 million for the three months ended January 31, 2002 to $1.6 million for the three months ended January 31, 2003. Stock based compensation was $955,000 and $309,000 for the three months ended January 31, 2002 and 2003, respectively. The decrease in general and administrative expenses was primarily due to our restructuring efforts in fiscal 2002, which resulted in approximately $646,000 of decreased stock based compensation charges and approximately $133,000 of decreased compensation expense. General and administrative personnel totaled 30 at January 31, 2002 and 19 at January 31, 2003. As a percentage of total revenue, general and administrative expenses decreased from 26.8% for the three months ended January 31, 2002 to 17.0% for the three months ended January 31, 2003. We anticipate that general and administrative expenses may increase slightly due to increased directors and officers insurance costs and increased costs associated with compliance of the additional reporting and other obligations imposed by the Sarbanes-Oxley Act of 2002 and related legislation and regulatory changes. Other income, net. Other income, net, consists primarily of interest income on short-term investments partially offset by interest expense. Other income, net was approximately $318,000 and $161,000 for the three months ended January 31, 2002 and 2003, respectively, representing 3.5% and 1.7% of total revenue, respectively. The decrease in other income, net was primarily due to decreased cash, cash equivalent and short-term investment balances and lower interest rates as a result of weakening macro-economic conditions. LIQUIDITY AND CAPITAL RESOURCES The following table presents selected financial statistics and information related to our liquidity and capital resources (dollars in thousands): <Table> <Caption> OCTOBER 31, JANUARY 31, 2002 2003 ------------ ------------ Cash and cash equivalents ............................. $ 14,723 $ 16,597 Short-term investments ................................ $ 19,588 $ 15,603 Working capital ....................................... $ 34,855 $ 32,746 Current ratio ......................................... 4.9:1 4.6:1 Days of sales outstanding - for the quarter ended ..... 64 51 </Table> Our principal sources of liquidity at January 31, 2003 consisted of $16.6 million in cash and cash equivalents and $15.6 million in short-term investments. In January 2002, we extended our existing line of credit with Silicon Valley Bank. The committed revolving line is an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit contains provisions that prohibit the payment of cash dividends and require the maintenance of specified levels of tangible net worth and certain financial performance covenants measured on a monthly basis. The line of credit matured on February 1, 2003 and we are currently in the process of negotiating an extension for this line of credit. As of January 31, 2003, there were no borrowings outstanding under the revolving line of credit and no term loans outstanding. 21 As of January 31, 2003, we did not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. As such, we are not exposed to any financing, liquidity, market or credit risk that could arise if we had engaged in such relationships. Cash utilized by operating activities was $6.7 million for the three months ended January 31, 2002 as compared to $883,000 for the three months ended January 31, 2003. This decrease in net cash utilized was primarily due to a significant reduction in net loss for the three months ended January 31, 2003 as compared to the three months ended January 31, 2002. In addition, there was a decrease in accounts receivable and increases in accrued expenses during the three months ended January 31, 2003. Cash utilized by investing activities was $10.1 million for the three months ended January 31, 2002 as compared to $3.8 million provided by investing activities for the three months ended January 31, 2003. The increase in net cash provided reflects maturities of held-to-maturity investments, net of purchases, of approximately $4.0 million during the three months ended January 31, 2003, compared to the purchase of held-to-maturity investments of approximately $9.0 million during the three months ended January 31, 2002. Capital expenditures were $1.1 million and $290,000 for the three months ended January 31, 2002 and 2003, respectively. These capital expenditures reflect our investments in computer equipment and software, test equipment, software development tools and leasehold improvements, all of which were required to support our ongoing research and development in developing our technologies and expanding our product offerings. We anticipate additional capital expenditures through fiscal 2003, primarily to support our ongoing product development efforts. Cash provided by financing activities was $326,000 for the three months ended January 31, 2002 as compared to $1.1 million utilized for the three months ended January 31, 2003. The increased utilization of net cash reflects the purchase of Crossroads shares through our open market stock purchase program of approximately $1.1 million during the three months ended January 31, 2003. We have funded our operations to date primarily through sales of preferred stock and our initial public offering, resulting in aggregate gross proceeds to us of $98.2 million, product sales and, to a lesser extent, bank debt (equipment loan). We believe our existing cash balances and our credit facilities will be sufficient to meet our capital requirements beyond the next 12 months. However, we could be required or could elect to seek additional funding prior to that time. Our future capital requirements will depend on many factors, including the rate of revenue growth, the timing and extent of spending to support product development efforts, the timing of introductions of new products and enhancements to existing products, the amount of cash used to fund our stock repurchase program, and market acceptance of our products. Additionally, we may enter into acquisitions or strategic arrangements in the future that also could require us to seek additional equity or debt financing. We cannot assure you that additional equity or debt financing, if required, will be available to us on acceptable terms, or at all. STOCKHOLDER RIGHTS PLAN On August 21, 2002, our board of directors approved, adopted and entered into a Stockholder Rights Plan. The rights plan is similar to plans adopted by many other companies and was not adopted in response to any attempt to acquire us, nor were we aware of any such efforts at the time of adoption. The rights plan is designed to enable our stockholders to realize the full value of their investment by providing for fair and equal treatment of all stockholders in the event that an unsolicited attempt is made to acquire us. Adoption of the rights plan is intended to deter coercive takeover tactics including the accumulation of shares in the open market or through private transactions and to prevent an acquiror from gaining control of us without offering a fair price to all of our stockholders. Under the rights plan, we declared and paid a dividend of one right for each share of common stock held by stockholders of record as of the close of business on September 3, 2002. Each right initially entitles stockholders to purchase one unit of a share of our preferred stock at $12 per share. However, the rights are not immediately exercisable and will become exercisable only upon the occurrence of certain events. If a person or group acquires or 22 announces a tender or exchange offer that would result in the acquisition of 15 percent or more of our common stock while the rights plan remains in place, then, unless the rights are redeemed by us for $0.01 per right, all rights holders except the acquirer will be entitled to acquire our common stock at a significant discount. The rights are intended to enable all stockholders to realize the long-term value of their investment in the company. The rights will not prevent a takeover attempt, but should encourage anyone seeking to acquire us to negotiate with our board prior to attempting a takeover. The rights will expire on September 3, 2012. STOCK BONUS INCENTIVE PROGRAM During fiscal 2002, we entered into agreements with some of our employees to issue up to 259,788 shares of restricted common stock at no cost to the employees, resulting in deferred stock-based compensation of approximately $1.2 million. During the three months ended January 31, 2003, we entered into agreements with some of our employees to issue up to 1,253,786 shares of restricted common stock at no cost to the employees, per share, resulting in deferred stock-based compensation of approximately $768,000. This deferred stock-based compensation is being amortized to expense as the restrictions on the shares of common stock lapse. The restrictions generally lapse in individual tranches over a two-year period, assuming continued employment of the recipient. However, the lapsing of these restrictions may be accelerated in accordance with the original agreements if the recipient meets certain predefined individual performance objectives and/or the Crossroads accomplishes specific predefined entity wide goals. STOCK REPURCHASE PROGRAM In September 2001, our board of directors authorized the repurchase of up to $5.0 million of our common stock in the open market pursuant to which we repurchased 661,300 shares of our common stock for an aggregate purchase of $2.1 million during the six-month period from September 2001 to April 2002.In May 2002, the board of directors authorized the extension of our stock repurchase program by approving a program to repurchase up to an additional $5.0 million worth of our common stock in the open market pursuant to which we repurchased 1,714,465 shares of our common stock for an aggregate purchase of $1.7 million from May 2002 through October 31, 2002. In October 2002, the board of directors authorized the further extension of our stock repurchase program through the end of 2003, pursuant to which we repurchased 1,065,500 shares of our common stock for an aggregate purchase of $1.1 million from November 2002 through January 31, 2003. As of January 31, 2003, we had repurchased an aggregate of 3,441,265 shares of our common stock for an aggregate purchase price of $4.9 million. Under the repurchase program, the stock will be purchased in the open market or privately negotiated transactions from time to time in compliance with the SEC's Rule 10b-18, subject to market conditions, applicable legal requirements and other factors. The timing and amounts of any purchases will be as determined by our management from time to time or may be suspended at any time without prior notice, depending on market conditions and other factors they deem relevant. The timing and size of any future stock repurchases are subject to market conditions, stock prices, cash position and other cash requirements. CONTRACTUAL CASH OBLIGATIONS AND COMMITMENTS We lease office space and equipment under long-term operating lease agreements that expire on various dates through April 15, 2006. In April 2000, we relocated our headquarters in accordance with an agreement to lease approximately 63,548 square feet of general office, laboratory, and administrative space in Austin, Texas. The term of the lease agreement is six years, from April 1, 2000 through April 15, 2006, and represents a lease commitment of $1.9 million per year through the lease term. In conjunction with entering into the lease agreement, we signed an unconditional, irrevocable letter of credit with a bank for $250,000, which is secured by a $3.0 million line of credit. 23 The following summarizes our contractual cash obligations as of January 31, 2003 (in thousands): <Table> <Caption> PAYMENTS DUE BY PERIOD ------------------------------------------------------------------------- FISCAL FISCAL FISCAL FISCAL TOTAL 2003 2004 2005 2006 BEYOND -------- -------- -------- -------- -------- -------- Operating leases ......................... $ 6,648 $ 1,615 $ 2,163 $ 1,916 $ 954 $ -- ======== ======== ======== ======== ======== ======== (Total contractual cash obligations) </Table> RECENT ACCOUNTING PRONOUNCEMENTS In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." SFAS No. 146 addresses accounting for restructuring costs and supersedes previous accounting guidance, principally EITF Issue No. 94-3, "Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring)" ("EITF Issue No. 94-3"). SFAS No. 146 requires that the liability associated with exit or disposal activities be recognized when the liability is incurred. Under EITF Issue No. 94-3, liabilities for exit costs were recognized when a Company commits to an exit plan. SFAS No. 146 also establishes that a liability should initially be measured and recorded at fair value. Accordingly, SFAS No. 146 may affect the timing and amount of recognizing restructuring costs. We will adopt the provisions of SFAS No. 146 for any restructuring activities initiated after December 31, 2002. Since our last restructuring effort in the second quarter of fiscal 2002, there have been no further restructuring efforts. Moreover, we have experienced no adverse affects by adopting the provisions of SFAS No. 146. In November 2002, the FASB issued FASB Interpretation No. 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others" (FIN 45). FIN 45 requires that upon issuance of a guarantee, a guarantor must recognize a liability for the fair value of an obligation assumed under a guarantee. FIN 45 also requires additional disclosures by a guarantor in its interim and annual financial statements about the obligations associated with guarantees issued. The recognition provisions of FIN 45 are effective for any guarantees issued or modified after December 31, 2002. The disclosure requirements are effective for financial statements of interim or annual periods ending after December 15, 2002. The adoption of FIN 45 has not had a material effect on our financial position, results of operations, or cash flows. In December 2002, the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation -- Transition and Disclosure". SFAS No. 148 amends SFAS No. 123 "Accounting for Stock-Based Compensation," to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, SFAS No. 148 amends the disclosure requirements of SFAS No. 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. SFAS No. 148 is effective for fiscal years beginning after December 15, 2002. The interim disclosure provisions are effective for financial reports containing financial statements for interim periods beginning after December 15, 2002. We continue to account for employee stock based compensation using APB No. 25 and currently follow the disclosure provisions of SFAS No. 123. We do not expect the adoption of SFAS No. 148 to have a material effect on our financial position, results of operations, or cash flows. 24 ADDITIONAL FACTORS THAT MAY AFFECT FUTURE RESULTS In addition to the other information in this Form 10-Q, the following factors should be considered in evaluating Crossroads and our business. These factors include, but are not limited to the potential for significant losses to continue; our inability to accurately predict revenue and budget for expenses for future periods; fluctuations in revenue and operating results; class action securities litigation; overall market performance; limited product lines; limited number of OEM customers; lengthy OEM product qualification process; competition; delays in research and development; inventory risks; the loss of our primary contract manufacturers; risks of delay or poor execution from a variety of sources; inventory risks; limited resources; pricing; dependence upon key personnel; product liability claims; the inability to protect our intellectual property rights; concentration of ownership; volatility of stock price; and the impact on our results or operations due to changes in accounting standards, including the implementation of SAB NO. 101 with respect to revenue recognition. The discussion below addresses some of these factors. Additional risks and uncertainties that we are unaware of or that we currently deem immaterial also may become important factors that affect us. WE HAVE INCURRED SIGNIFICANT LOSSES AND NEGATIVE CASH FLOW, WE EXPECT FUTURE LOSSES AND NEGATIVE CASH FLOW, AND WE MAY NEVER BECOME PROFITABLE OR CASH FLOW POSITIVE. We have incurred significant losses in every fiscal quarter since fiscal 1996 and expect to continue to incur losses in the future. As of January 31, 2003, we had an accumulated deficit of $143.6 million. We cannot be certain that we will be able to generate sufficient revenue to achieve profitability or become cash flow positive. Although we engaged in a restructuring plan in 2002 pursuant to which we significantly reduced our expense structure, we still expect to incur significant sales and marketing, research and development and general and administrative expenses and, as a result, we expect to continue to incur losses. Moreover, even if we do achieve profitability, we may not be able to sustain or increase profitability or cash flow. DUE TO THE UNCERTAIN AND SHIFTING DEVELOPMENT OF THE STORAGE AREA NETWORK MARKET, WE MAY HAVE DIFFICULTY ACCURATELY PREDICTING REVENUE FOR FUTURE PERIODS AND APPROPRIATELY BUDGETING FOR EXPENSES. We have generated product revenue for approximately five years and, thus, we have only a limited history from which to predict future revenue. This limited operating experience, combined with the rapidly evolving nature of the storage area network market in which we sell our products, the current weak economic environment which has resulted in decreased corporate IT spending and other factors that are beyond our control, reduces our ability to accurately forecast our quarterly and annual revenue. Most of our expenses are fixed in the short term or incurred in advance of anticipated revenue. As a result, we may not be able to decrease our expenses in a timely manner to offset any shortfall of revenue. WE HAVE EXPERIENCED AND EXPECT TO CONTINUE TO EXPERIENCE SIGNIFICANT PERIOD-TO-PERIOD FLUCTUATIONS IN OUR REVENUE AND OPERATING RESULTS, WHICH MAY RESULT IN VOLATILITY IN OUR STOCK PRICE. We have experienced and expect to continue to experience significant period-to-period fluctuations in our revenue and operating results due to a number of factors, and any such variations and factors may cause our stock price to fluctuate. Accordingly, you should not rely on the results of any past quarterly or annual periods as an indication of our future performance. It is likely that in some future period our operating results will be below the expectations of public market analysts or investors. If this occurs, our stock price may drop, perhaps significantly. A number of factors may particularly contribute to fluctuations in our revenue and operating results, including: o changes in general economic conditions and specific economic conditions in the computer, storage, and networking industries. In particular, continuing economic uncertainty has resulted in a general reduction in IT spending. This reduction in IT spending has lead to a decline in our growth rates compared to historical trends; 25 o the timing of orders from, and product integration by, our customers, particularly our OEMs, and the tendency of these customers to change their order requirements frequently with little or no advance notice to us; o the rate of adoption of SANs as an alternative to existing data storage and management systems; o the ongoing need for storage routing products in storage area network architectures; o the deferrals of customer orders in anticipation of new products, services or product enhancements from us or our competitors or from other providers of storage area network products; o the rate at which new markets emerge for products we are currently developing; o the successful launch and customer acceptance of our new ServerAttach family of products; o disruptions or downturns in general economic activity resulting from terrorist activity and armed conflict; o increases in prices of components used in the manufacture of our products; and o variations in the mix of our products sold and the mix of distribution channels through which they are sold. In addition, potential and existing OEM customers often place initial orders for our products for purposes of qualification and testing. As a result, we may report an increase in sales or a commencement of sales of a product in a quarter that will not be followed by similar sales in subsequent quarters as OEMs conduct qualification and testing. This order pattern has in the past and could in the future lead to fluctuations in quarterly revenue and gross profits. GLOBAL ECONOMIC CONDITIONS MAY CONTINUE TO ERODE, WHICH MIGHT NEGATIVELY IMPACT US AND THE PRICE OF OUR COMMON STOCK. The macroeconomic environment and capital spending on information technology have continued to erode, resulting in continued uncertainty in our revenue expectations. The operating results of our business depend on the overall demand for storage area network products. Because our sales are primarily to major corporate customers whose businesses fluctuates with general economic and business conditions, continued soft demand for storage area network products caused by a weakening economy and budgetary constraints have resulted in decreased revenue. We may be especially prone to this as a result of the relatively high percentage of revenue we have historically derived from the high-tech industry, which has been more adversely impacted by the current weak economic environment. Customers may continue to defer or reconsider purchasing products if they continue to experience a lack of growth in their business or if the general economy fails to significantly improve, resulting in a continued decrease in our product revenue. THE STORAGE TECHNOLOGY MARKET IS CHARACTERIZED BY RAPID TECHNOLOGICAL EVOLUTION, AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP NEW PRODUCTS. The market for our products is characterized by rapidly changing technology and evolving industry standards and is highly competitive with respect to timely innovation. At this time, the storage technology market is particularly subject to change with the emergence of fibre channel and iSCSI protocols and other new storage technologies and solutions. The introduction of new products embodying new or alternative technology or the emergence of new industry standards could render our existing products obsolete or unmarketable. Our future success will depend in part on our ability to anticipate changes in technology, to gain access to such technology for incorporation into our 26 products and to develop new and enhanced products on a timely and cost-effective basis. Risks inherent in the development and introduction of new products include: o delay in our initial shipment of new products; o the difficulty in forecasting customer demand accurately; o our inability to expand production capacity fast enough to meet customer demand; o the possibility that new products may cannibalize our current products; o competitors' responses to our introduction of new products; and o the desire by customers to evaluate new products for longer periods of time before making a purchase decision. In addition, we must be able to maintain the compatibility of our products with future device technologies, and we must rely on producers of new device technologies to achieve and sustain market acceptance of those technologies. Development schedules for high-technology products are subject to uncertainty, and we may not meet our product development schedules.If we are unable, for technological or other reasons, to develop products in a timely manner or if the products or product enhancements that we develop do not achieve market acceptance, our business will be harmed. FAILURE TO MANAGE OUR BUSINESS EFFECTIVELY COULD SERIOUSLY HARM OUR BUSINESS, FINANCIAL CONDITION, AND PROSPECTS. Our ability to successfully implement our business plan, develop and offer products, and manage our business in a rapidly evolving market requires a comprehensive and effective planning and management process. We continue to change the scope of our operations, including managing our headcount appropriately. Changes in our business, headcount, organizational structure and relationships with customers and other third parties has placed, and will continue to place, a significant strain on our management systems and resources. Our failure to continue to improve upon our operational, managerial, and financial controls, reporting systems, and procedures, and our failure to continue to train and manage our work force, could seriously harm our business and financial results. OUR COMMON STOCK IS CURRENTLY TRADING ABOVE $1.00 PER SHARE. HOWEVER, IF THE CLOSING BID PRICE OF OUR COMMON STOCK WERE TO FALL BELOW $1.00 PER SHARE FOR MORE THAN 30 CONSECUTIVE TRADING DAYS, OUR STOCK COULD AGAIN BE AT RISK OF BEING DELISTED FROM THE NASDAQ NATIONAL MARKET. In December 2002, Nasdaq sent us a notice that we were to be delisted from the Nasdaq National Market for failure to maintain the $1.00 minimum bid price requirement for listing on the Nasdaq National Market. While we were awaiting our hearing with Nasdaq to appeal our delisting, the closing bid price of our common stock remained above $1.00 for twelve consecutive trading days and we received a notice from Nasdaq that our hearing was cancelled and that we would remain on the Nasdaq National Market. While we avoided the threat of being delisted, in the event that the closing bid price of our stock were to fall below $1.00 for 30 consecutive trading days, we would again be in danger of having our stock delisted from the Nasdaq National Market. Delisting could make our stock more difficult to trade, reduce the trading volume of our stock and further depress our stock price. In addition, delisting or the threat of delisting could impair our ability to raise funds in the capital markets, which could materially impact our business, results of operations and financial condition. 27 AN ADVERSE DECISION IN THE VARIOUS SECURITIES CLASS ACTION AND DERIVATIVE LAWSUITS FILED AGAINST US MAY HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS AND FINANCIAL PERFORMANCE. We and several of our officers and directors were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On November 22, 2002, the court granted our motion for summary judgment, concluding that the plaintiffs failed to demonstrate an essential element to their claim of securities fraud. On February 26, 2003, the plaintiffs filed a notice of appeal to the Fifth Circuit Court of Appeals. The plaintiffs are seeking unspecified amounts of compensatory damages, interest and costs, including legal fees. The litigation is still at an early stage and it is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, that we might incur in connection with such actions. An adverse judgment may have a material adverse effect on our business and financial performance. See Note 5 to Notes to Condensed Consolidated Financial Statements. On November 21, 2001, a derivative state action was filed in the 261st District Court of Travis County, Texas on behalf of Crossroads by James Robke and named several of our officers and directors as defendants. The derivative state action is based upon the same general set of facts and circumstances outlined above in connection with the purported securities class action litigation. The derivative state action alleges that certain of the individual defendants sold shares while in possession of material inside information in purported breach of their fiduciary duties to Crossroads. The derivative state action also alleges waste of corporate assets. On January 28, 2002, we filed an answer and general denial to the derivative state action. We believe the allegations in the derivative state action are without merit and intend to defend ourselves vigorously. Our inability to prevail in this action could have a material adverse effect on our future business, financial condition and results of operations. See Note 5 to Notes to Condensed Consolidated Financial Statements. OUR BUSINESS IS DEPENDENT ON THE STORAGE AREA NETWORK MARKET WHICH IS NEW AND UNPREDICTABLE, AND IF THIS MARKET DOES NOT DEVELOP AND EXPAND AS WE ANTICIPATE, OUR BUSINESS WILL SUFFER. Fibre channel-based SANs, were first deployed in 1997. As a result, the market for SANs and related storage router products has only recently begun to develop and is rapidly evolving. Because this market is relatively new, it is difficult to predict its potential size or future growth rate. Substantially all of our products are used exclusively in SANs and, therefore, our business is dependent on the SAN market. Accordingly, the widespread adoption of SANs for use in organizations' computing systems is critical to our future success. Most of the organizations that would be likely to purchase our products have invested substantial resources in their existing computing and data storage systems and, as a result, may be reluctant or slow to adopt a new approach like SANs, particularly in the current economic environment. SANs are often implemented in connection with the deployment of new storage systems and servers. Therefore, our future success is also substantially dependent on the market for new storage systems and servers. Furthermore, the ability of the different components used in a SAN to function effectively, or interoperate, with each other when placed in a computing system has not yet been achieved on a widespread basis. Until greater interoperability is achieved, customers may be reluctant to deploy SANs. Our success in generating revenue in the emerging SAN market will depend on, among other things, our ability to: o educate potential OEM customers, distributors, VARs, system integrators, storage service providers and end-user organizations about the benefits of SANs and storage router technology, including, in particular, the ability to use storage routers with SANs to improve system backup and recovery processes; o maintain and enhance our relationships with OEM customers, distributors, VARs, system integrators, storage system providers and end-user organizations; o predict and base our products on standards which ultimately become industry standards; and o achieve interoperability between our products and other SAN components from diverse vendors. 28 WE HAVE LIMITED PRODUCT OFFERINGS AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP IN A TIMELY MANNER NEW AND ENHANCED PRODUCTS THAT ACHIEVE MARKET ACCEPTANCE. We currently have a limited number of principal products within our storage router product family that we sell in commercial quantities. Our future growth and competitiveness will depend greatly on the market acceptance of our newly introduced product lines, including the 6000, 8000 and 10000 storage routers which were released in 2002 and our ServerAttach family of products, which we released in December 2002. While we have recently begun to receive revenue from the sale of our 6000, 8000 and 10000 storage routers, their market acceptance remains uncertain. During the three months ended January 31, 2002 and 2003, sales of our 6000, 8000 and 10000 storage routers accounted for approximately 4% and 36% of our product revenue, respectively. If any of these four product lines do not achieve sufficient market acceptance, our future growth prospects could be seriously harmed. Moreover, even if we are able to develop and commercially introduce new products and enhancements, these new products or enhancements may not achieve market acceptance. Factors that may affect the market acceptance of our products, some of which are beyond our control, include the following: o growth of the SAN market; o changing requirements of customers within the SAN market; o performance, quality, price and total cost of ownership of our products; o availability, performance, quality and price of competing products and technologies; o our customer service and support capabilities and responsiveness; and o successful development of our relationships with existing and potential OEM, distributor, VAR, system integrator and storage system provider customers. WE DEPEND ON A LIMITED NUMBER OF CUSTOMERS FOR THE VAST MAJORITY OF OUR REVENUE. THE LOSS OF OR SIGNIFICANT REDUCTION IN ORDERS FROM ANY KEY CUSTOMERS WOULD SIGNIFICANTLY REDUCE OUR REVENUE AND WOULD SUBSTANTIALLY HARM OUR FUTURE RESULTS OF OPERATIONS. In fiscal 2000, 2001, 2002, and the three months ended January 31, 2003, approximately 77%, 70%, 78% and 93% of our total revenue, respectively, was derived from six customers. In fiscal 2002, Hewlett-Packard (including sales to Compaq and to the combined company) and StorageTek represented 51% and 24% of our total revenue, respectively. For the three months ended January 31, 2003, Hewlett-Packard (including Compaq) and StorageTek represented 63% and 21% of our total revenue, respectively. In May 2002, the merger between Hewlett-Packard and Compaq was consummated which significantly increased our customer concentration. If we experience any adverse effect of the acquisition of Compaq by Hewlett-Packard, including the risks due to the increase in customer concentration or any change in product focus or strategy which adversely affects anticipated revenue or margins or our overall relationship with the newly combined company, our results of operations and future prospects will suffer. Our operating results in the foreseeable future will continue to depend on sales to a relatively small number of OEM customers. Therefore, the loss of any of our key OEM customers, or a significant reduction in sales to any one of them, would significantly reduce our revenue. OUR OEM CUSTOMERS REQUIRE OUR PRODUCTS TO UNDERGO A LENGTHY AND EXPENSIVE QUALIFICATION PROCESS THAT DOES NOT ASSURE PRODUCT SALES. Prior to offering our products for sale, our OEM customers require that each of our products undergo an extensive qualification process, which involves interoperability testing of our product in the OEM's system as well as rigorous reliability testing. This qualification process may continue for a year or longer. However, qualification of a product by an OEM does not assure any sales of the product to the OEM. Despite this uncertainty, we devote substantial resources, including sales, marketing and management efforts, toward qualifying our products with OEMs in 29 anticipation of sales to them. If we are unsuccessful or delayed in qualifying any products with an OEM, such failure or delay would preclude or delay sales of that product to the OEM, which may impede our ability to grow our business. DEMAND FOR OUR PRODUCTS DEPENDS SIGNIFICANTLY UPON THE NEED TO INTERCONNECT SCSI-BASED TAPE STORAGE SYSTEMS WITH FIBRE CHANNEL SANS, AND WE EXPECT TO FACE COMPETITION FROM MANUFACTURERS OF TAPE STORAGE SYSTEMS THAT INCORPORATE FIBRE CHANNEL INTERFACES INTO THEIR PRODUCTS. In traditional computer networks, system backup is accomplished by transferring data from applications and databases over the servers used in the network to tape drives or other media where the data is safely stored. Tape storage devices generally rely on a SCSI connection to interface with the network in receiving and transmitting data. Our routers enable these SCSI-based storage devices to interface with the fibre channel-based components of the SAN. Because our routers allow communication between SCSI storage devices and a fibre channel SAN, organizations are able to affect their backup processes over the SAN rather than through the computer network, enabling the servers of the network to remain available for other computing purposes. We currently derive the majority of our revenue from sales of storage routers that are used to connect SCSI-based tape storage systems with SANs. The introduction of tape storage systems that incorporate fibre channel interfaces would enable tape storage devices to communicate directly with SANs, without using storage routers. We are aware that a number of manufacturers of storage systems, including several of our current customers, are developing tape storage systems with embedded fibre channel interfaces, with products expected to be introduced to market in the near future. If these or other manufacturers are successful in introducing fibre channel-based storage systems, demand for our storage router products would be materially reduced and our revenue would decline. OUR RESEARCH AND DEVELOPMENT EFFORTS ARE FOCUSED ON UTILIZING EMERGING TECHNOLOGIES AND STANDARDS AND ANY DELAY OR ABANDONMENT OF EFFORTS TO DEVELOP THESE TECHNOLOGIES OR STANDARDS BY INDUSTRY PARTICIPANTS, OR FAILURE OF THESE TECHNOLOGIES OR STANDARDS TO ACHIEVE MARKET ACCEPTANCE, COULD COMPROMISE OUR COMPETITIVE POSITION. Our products are intended to complement other SAN products to improve the performance of computer networks by addressing the I/O bottlenecks that have emerged between the storage systems and the servers within a computing system. We have devoted and expect to continue to devote significant resources to developing products based on emerging technologies and standards that reduce I/O bottlenecks, such as iSCSI. A number of large companies in the computer hardware and software industries are actively involved in the development of new technologies and standards that we expect to incorporate in our new products. Should any of these companies delay or abandon their efforts to develop commercially available products based on these new technologies and standards, our research and development efforts with respect to such technologies and standards likely would have no appreciable value. In addition, if we do not correctly anticipate new technologies and standards, or if our products based on these new technologies and standards fail to achieve market acceptance, our competitors may be better able to address market demand than would we. Furthermore, if markets for these new technologies and standards develop later than we anticipate, or do not develop at all, demand for our products that are currently in development would suffer, resulting in less revenue for these products than we currently anticipate. UNCERTAINTIES INVOLVING SALES AND DEMAND FORECASTS FOR OUR PRODUCTS COULD NEGATIVELY AFFECT OUR BUSINESS. We have limited ability to forecast the demand for our products. In preparing sales and demand forecasts, we rely largely on input from our distribution partners. If our distribution partners are unable to accurately forecast demand, or we fail to effectively communicate with our distribution partners about end-user demand or other time sensitive information, sales and demand forecasts may not reflect the most accurate, up-to-date information. Because we make business decisions based on our sales and demand forecasts, if these forecasts are inaccurate, our business and financial results could be negatively impacted. Furthermore, we may not be able to identify these forecast differences until late in our fiscal quarter. Consequently, we may not be able to make adjustments to our business model without negatively impacting our business and results of operations. 30 WE ARE SUBJECT TO INCREASED INVENTORY RISKS AND COSTS BECAUSE WE MANUFACTURE PRODUCTS IN ADVANCE OF BINDING COMMITMENTS FROM OUR CUSTOMERS TO PURCHASE OUR PRODUCTS. In order to assure availability of our products for some of our largest OEM customers, we manufacture products in advance of purchase orders from these customers based on forecasts provided by them. However, these forecasts do not represent binding purchase commitments and we do not recognize revenue for such products until the product is shipped and risk of loss has passed to the OEM. As a result, we incur inventory and manufacturing costs in advance of anticipated revenue. Because demand for our products may not materialize, this product delivery method subjects us to increased risks of high inventory carrying costs and increased obsolescence and may increase our operating costs. THE LOSS OF OUR PRIMARY CONTRACT MANUFACTURER, OR THE FAILURE TO FORECAST DEMAND ACCURATELY FOR OUR PRODUCTS OR TO MANAGE OUR RELATIONSHIP WITH OUR PRIMARY CONTRACT MANUFACTURER SUCCESSFULLY, WOULD NEGATIVELY IMPACT OUR ABILITY TO MANUFACTURE AND SELL OUR PRODUCTS. We rely on a limited number of contract manufacturers, primarily Solectron, to assemble the printed circuit board for our current shipping programs, including our 4x50, 6000, 8000 and 10000. We generally place orders for products with Solectron approximately four months prior to the anticipated delivery date, with order volumes based on forecasts of demand from our customers. Accordingly, if we inaccurately forecast demand for our products, we may be unable to obtain adequate manufacturing capacity from Solectron to meet our customers' delivery requirements, or we may accumulate excess inventories. We have on occasion in the past been unable to adequately respond to unexpected increases in customer purchase orders, and therefore were unable to benefit from this incremental demand. Solectron has not provided assurance to us that adequate capacity will be available to us within the time required to meet additional demand for our products. WE HAVE ENGAGED IN RESTRUCTURING EFFORTS IN 2002 WHICH HAVE REDUCED OUR SALES AND MARKETING ORGANIZATION FROM 37 EMPLOYEES TO 14 EMPLOYEES, A REDUCTION OF 65%. THIS REDUCTION IN OUR SALES AND MARKETING FORCE MAY DECREASE OUR ABILITY TO AGGRESSIVELY TARGET NEW MARKETS. In May 2002, we had a reduction in force which impacted our sales and marketing organization significantly. While we feel that our sales and marketing organization is sufficient to support our current products and customer base, the current size of our sales and marketing organization may prohibit us from actively pursuing new markets or opportunities. For example, we believe that enhancing our sales and marketing efforts will be key to our ability to achieve widespread customer penetration for our Server Attach product line, which is critical to our future growth prospects. OUR PLANS TO INTRODUCE NEW PRODUCTS AND PRODUCT ENHANCEMENTS TO MARKET REQUIRE COORDINATION ACROSS OUR SUPPLIERS AND MANUFACTURERS, WHICH EXPOSES US TO RISKS OF DELAY OR POOR EXECUTION FROM A VARIETY OF SOURCES. We have recently introduced new products and product enhancements, which requires that we coordinate our efforts with those of our component suppliers and our contract manufacturers to rapidly achieve volume production. In addition, we are in the process of transitioning the manufacture of our embedded router products to Hewlett-Packard. If we should fail to effectively manage our relationships with our component suppliers, our contract manufacturers and other manufacturers of our products or if any of our suppliers or our manufacturers experience delays, disruptions, capacity constraints or quality control problems in their manufacturing operations, our ability to ship products to our customers could be delayed, and our competitive position and reputation could be harmed. Qualifying a new component supplier or contract manufacturer and commencing volume production can be expensive and time consuming. If we are required to change or choose to change suppliers, we may lose revenue and damage our customer relationships. WE DEPEND ON SOLE SOURCE AND LIMITED SOURCE SUPPLIERS FOR CERTAIN KEY COMPONENTS, AND IF WE ARE UNABLE TO BUY THESE COMPONENTS ON A TIMELY BASIS, OUR DELAYED ABILITY TO DELIVER OUR PRODUCTS TO OUR CUSTOMERS MAY RESULT IN REDUCED REVENUE AND LOST SALES. We currently purchase fibre channel application specific integrated circuits and other key components for our products from sole or limited sources. To date, most of our component purchases have been made in relatively small volumes. As a result, if our suppliers receive excess demand for their products, we likely will receive a low priority for order fulfillment, as large volume customers will use our suppliers' available capacity. If we are delayed in 31 acquiring components for our products, the manufacture and shipment of our products will also be delayed, which will reduce our revenue and may result in lost sales. We generally use a rolling six-month forecast of our future product sales to determine our component requirements. Lead times for ordering materials and components vary significantly and depend on factors such as specific supplier requirements, contract terms and current market demand for such components. If we overestimate our component requirements, we may have excess inventory which would increase our costs. If we underestimate our component requirements, we may have inadequate inventory that would delay our manufacturing and render us unable to deliver products to customers on a scheduled delivery date. We also may experience shortages of certain components from time to time, which also could delay our manufacturing. Manufacturing delays could negatively impact our ability to sell our products and damage our customer relationships. COMPETITION WITHIN OUR MARKETS MAY REDUCE SALES OF OUR PRODUCTS AND REDUCE OUR MARKET SHARE. The market for SAN products generally, and storage routers in particular, is increasingly competitive. We anticipate that the market for our products will continually evolve and will be subject to rapid technological change. We currently face competition from ADIC through their acquisition of Pathlight in 2001, ATTO and Chaparral Network Storage. In addition, other OEM customers could develop products or technologies internally, or by entering into strategic relationships with or acquiring other existing SAN product providers that would replace their need for our products and would become a source of competition. We expect to face competition in the future from OEMs, including our customers and potential customers, LAN router manufacturers, storage system industry suppliers, including manufacturers and vendors of other SAN products or entire SAN systems, and innovative start-up companies. For example, manufacturers of fibre channel hubs or switches could seek to include router functionality within their SAN products that would obviate the need for our storage routers. As the market for SAN products grows, we also may face competition from traditional networking companies and other manufacturers of networking products. These networking companies may enter the storage router market by introducing their own products or by entering into strategic relationships with or acquiring other existing SAN product providers. This could introduce additional competition in our markets, especially, if one of our OEMs begins to manufacture our higher end storage routers. While we do not currently face significant competition for our ServerAttach products, we anticipate we will see increased competition as this market develops. WE ARE A RELATIVELY SMALL COMPANY WITH LIMITED RESOURCES COMPARED TO SOME OF OUR CURRENT AND POTENTIAL COMPETITORS. Some of our current and potential competitors have longer operating histories, significantly greater resources, broader name recognition and a larger installed base of customers than Crossroads. As a result, these competitors may have greater credibility with our existing and potential customers. They also may be able to adopt more aggressive pricing policies and devote greater resources to the development, promotion and sale of their products than we can to ours, which would allow them to respond more quickly than us to new or emerging technologies or changes in customer requirements. In addition, some of our current and potential competitors have already established supplier or joint development relationships with decision makers at our current or potential customers. These competitors may be able to leverage their existing relationships to discourage these customers from purchasing products from us or to persuade them to replace our products with their products. Increased competition could decrease our prices, reduce our sales, lower our margins, or decrease our market share. These and other competitive pressures may prevent us from competing successfully against current or future competitors, and may materially harm our business. WE HAVE LICENSED OUR 4200 AND 4X50 STORAGE ROUTER TECHNOLOGY TO A KEY CUSTOMER, WHICH MAY ENABLE THIS CUSTOMER TO COMPETE WITH US. We have licensed our 4200 and 4x50 storage router technology to Hewlett-Packard. Hewlett-Packard currently manufactures the 4200 product under its name and pays us a royalty. Hewlett-Packard has vastly greater resources and distribution capabilities than we do, and therefore, it could establish market acceptance in a relatively short time frame for any competitive products that it may introduce, which, in turn, would reduce demand for our products from Hewlett-Packard and could reduce demand for our products from other customers. 32 WE EXPECT UNIT PRICES OF OUR PRODUCTS TO DECREASE OVER TIME, AND IF WE CANNOT INCREASE OUR SALES VOLUMES, OUR REVENUE WILL DECLINE. As storage networking continues to mature as an industry, we have seen a trend towards simplification of networking components and management. The impact of this trend on our business has been the push for, and subsequent ramp of embedded routers being shipped with tape libraries. These embedded routers are lower cost than the stand-alone box routers and this lower cost is passed on to our OEM customers. As our mix shifts from box routers to embedded routers, we will see a reduction in average price per unit and revenue will decline if volume does not increase. Additionally, many of our current agreements with our OEM customers include provisions that require reductions in the sales price for our products over time. We believe that this practice is common within our industry. To date, our agreements with OEM customers, including our largest customers, provide for quarterly reductions in pricing on a product-by-product basis, with the actual discount determined according to the volume potential expected from the customer, the OEM's customer base, the credibility the OEM may bring to our solution, additional technology the OEM may help us incorporate with our product, and other Crossroads products the OEM supports. Notwithstanding, the decreases in our average selling prices of our older products generally have been partially offset by higher average selling prices for our newer products, as well as sales to distributors, VARs and system integrators where price decreases are not generally required. Nonetheless, we could experience declines in our average unit selling prices for our products in the future, especially if our newer products do not receive broad market acceptance. In addition, declines in our average selling prices may be more pronounced should we encounter significant pricing pressures from increased competition within the storage router market. OUR PRODUCTS ARE COMPLEX AND MAY CONTAIN UNDETECTED SOFTWARE OR HARDWARE ERRORS THAT COULD LEAD TO AN INCREASE IN OUR COSTS OR A REDUCTION IN OUR REVENUE. Networking products such as ours may contain undetected software or hardware errors when first introduced or as new versions are released. Our products are complex and errors have been found in the past and may be found from time to time in the future. In addition, our products include components from a number of third-party vendors. We rely on the quality testing of these vendors to ensure the adequate operation of their products. Because our products are manufactured with a number of components supplied by various third-party sources, should problems occur in the operation or performance of our products, it may be difficult to identify the source. In addition, our products are deployed within SANs from a variety of vendors. Therefore, the occurrence of hardware and software errors, whether caused by our or another vendor's SAN products, could adversely affect sales of our products. Furthermore, defects may not be discovered until our products are already deployed in the SAN. These errors also could cause us to incur significant warranty, diagnostic and repair costs, divert the attention of our engineering personnel from our product development efforts and cause significant customer relations and business reputation problems. WE DEPEND ON OUR KEY PERSONNEL TO MANAGE OUR BUSINESS EFFECTIVELY IN A RAPIDLY CHANGING MARKET, AND IF WE ARE UNABLE TO RETAIN OUR CURRENT PERSONNEL AND HIRE ADDITIONAL PERSONNEL, OUR ABILITY TO SELL OUR PRODUCTS COULD BE HARMED. We believe our future success will depend in large part upon our ability to attract and retain highly skilled managerial, engineering and sales and marketing personnel. The loss of the services of any of our key employees or key management, particularly after we eliminated several management positions and reallocated those responsibilities among the remaining management in connection with our recent restructuring, would harm our business. Additionally, our inability to attract or retain qualified personnel in the future or any delays in hiring required personnel, particularly engineers and sales personnel, could delay the development and introduction of, and negatively impact our ability to sell, our products. WE MAY BE UNABLE TO PROTECT OUR INTELLECTUAL PROPERTY, WHICH WOULD NEGATIVELY AFFECT OUR ABILITY TO COMPETE. Our products rely on our proprietary technology, and we expect that future technological advancements made by us will be critical to sustain market acceptance of our products. Therefore, we believe that the protection of our intellectual property rights is and will continue to be important to the success of our business. We rely on a combination of patent, copyright, trademark and trade secret laws and restrictions on disclosure to protect our intellectual property rights. We also enter into confidentiality or license agreements with our employees, consultants and business partners, and control access to and distribution of our software, documentation and other proprietary 33 information. Despite these efforts, unauthorized parties may attempt to copy or otherwise obtain and use our products or technology. Monitoring unauthorized use of our products is difficult, and we cannot be certain that the steps we have taken will prevent unauthorized use of our technology, particularly in foreign countries where applicable laws may not protect our proprietary rights as fully as in the United States. OUR EFFORTS TO PROTECT OUR INTELLECTUAL PROPERTY MAY CAUSE US TO BECOME INVOLVED IN COSTLY AND LENGTHY LITIGATION WHICH COULD SERIOUSLY HARM OUR BUSINESS. In recent years, there has been significant litigation in the United States involving patents, trademarks and other intellectual property rights. Legal proceedings could subject us to significant liability for damages or invalidate our intellectual property rights. Any litigation, regardless of its outcome, would likely be time consuming and expensive to resolve and would divert management's time and attention. Any potential intellectual property litigation against us could force us to take specific actions, including: o cease selling our products that use the challenged intellectual property; o obtain from the owner of the infringed intellectual property right a license to sell or use the relevant technology or trademark, which license may not be available on reasonable terms, or at all; or o redesign those products that use infringing intellectual property or cease to use an infringing trademark. As we have discussed elsewhere in this report, we have engaged in lengthy and costly litigation regarding our `972 patent. While we have prevailed to date in these cases, Chaparral has appealed the judgment against it and there can be no assurance we will prevail in this appeal. Moreover, we cannot assure you that we would prevail in any future effort to enforce our rights in the `972 patent. ANY ACQUISITIONS WE MAKE COULD DISRUPT OUR BUSINESS AND HARM OUR FINANCIAL CONDITION. As part of our growth strategy, we intend to review opportunities to acquire other businesses or technologies that would complement our current products, expand the breadth of our markets or enhance our technical capabilities. This would entail a number of risks that could materially and adversely affect our business and operating results, including: o problems integrating the acquired operations, technologies or products with our existing business and products; o diversion of management's time and attention from our core business; o difficulties in retaining business relationships with suppliers and customers of the acquired company; o risks associated with entering markets in which we lack prior experience; and o potential loss of key employees of the acquired company. OUR PRODUCTS MUST CONFORM TO INDUSTRY STANDARDS IN ORDER TO BE ACCEPTED BY CUSTOMERS IN OUR MARKET. Our products comprise only a part of a SAN. All components of a SAN must uniformly comply with the same industry standards in order to operate efficiently together. We depend on companies that provide other components of the SAN to support prevailing industry standards. Many of these companies are significantly larger and more influential in effecting industry standards than we are. Some industry standards may not be widely adopted or implemented uniformly, and competing standards may emerge that may be preferred by OEM customers or end users. If larger companies do not support the same industry standards that we do, or if competing standards emerge, our products may not achieve market acceptance which would adversely affect our business. 34 INSIDERS WILL CONTINUE TO HAVE SUBSTANTIAL CONTROL OVER OUR COMPANY AND COULD DELAY OR PREVENT A CHANGE IN CORPORATE CONTROL. Our executive officers and directors, and their affiliates, beneficially own approximately 30% of the total voting power of our company, as of January 31, 2003. As a result, these stockholders will be able to exert significant control over all matters requiring stockholder approval, including the election of directors and approval of significant corporate transactions. Our ongoing open market stock repurchase program has also increased the control our affiliates have over us. This concentration of voting power could delay or prevent an acquisition of us on terms that other stockholders may desire. PROVISIONS IN OUR CHARTER DOCUMENTS AND DELAWARE LAW COULD PREVENT, DELAY OR IMPEDE A CHANGE IN CONTROL OF US AND MAY REDUCE THE MARKET PRICE OF OUR COMMON STOCK. Provisions of our certificate of incorporation and bylaws could have the effect of discouraging, delaying or preventing a merger or acquisition that a stockholder may consider favorable. We also are subject to the anti-takeover laws of the State of Delaware that may discourage, delay or prevent someone from acquiring or merging with us, which may adversely affect the market price of our common stock. Further, in August 2002, our Board of Directors approved, adopted and entered into a Stockholder Rights Plan which also may have the effect of discouraging, delaying or preventing an acquisition which stockholders otherwise may desire to support. OUR STOCK PRICE MAY BE VOLATILE. The market price of our common stock has been volatile in the past and may be volatile in the future. For example, since February 1, 2002, the market price of our common stock as quoted on the NASDAQ National Market System fluctuated between $0.38 and $6.07. Although our stock price is currently over $1.00, our stock price was recently below $1.00 for an extended period, which caused us additional challenges, such as the risk of being delisted from the Nasdaq National Market. In the event the price of our common stock were to fall below $1.00 per share for an extended period, we would again face the challenge of being delisted from the Nasdaq National Market. The market price of our common stock may be significantly affected by the following factors: o actual or anticipated fluctuations in our operating results; o changes in financial estimates by securities analysts or our failure to perform in line with such estimates; o changes in market valuations of other technology companies, particularly those that sell products used in SANs; o announcements by us or our competitors of significant technical innovations, acquisitions, strategic partnerships, joint ventures or capital commitments; o introduction of technologies or product enhancements that reduce the need for storage routers; o the loss of one or more key OEM customers; and o departures of key personnel. The stock market has experienced extreme volatility that often has been unrelated to the performance of particular companies. These market fluctuations may cause our stock price to fall regardless of our performance. 35 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Information related to quantitative and qualitative disclosure regarding market risk is set forth in Management's Discussion and Analysis of financial Condition and Results of Operations and the risk factors under Item 2 above. Such information is incorporated by reference herein. ITEM 4. CONTROLS AND PROCEDURES. We performed an evaluation under the supervision and with the participation of our management, including our Chief Executive Officer (CEO) and Chief Financial Officer (CFO), of the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-14(c) under the Securities Exchange Act of 1934). Based on that evaluation, our management, including our CEO and CFO, concluded that our disclosure controls and procedures were effective as of January 31, 2003 to ensure that information required to be disclosed by us in the reports filed or submitted by us under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. There have been no significant changes in our internal controls or other factors that could significantly affect internal controls subsequent to January 31, 2003. 36 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS Intellectual Property Litigation On March 31, 2000, we filed a lawsuit against Chaparral Network Storage, Inc. alleging that Chaparral has infringed one of our patents (5,941,972, hereinafter the "972 patent") with some of their products. In September 2001, the jury found that the '972 patent was valid and that all of Chaparral's RAID and router products that contained LUN Zoning had infringed all claims of the Crossroads '972 patent. The federal judge in this matter issued a permanent injunction against Chaparral from manufacturing any RAID or router product that contained LUN Zoning or access controls and assessed punitive damages. As a result, we were awarded damages with a royalty amount of 5% for Chaparral's router product line and 3% for their RAID product line. Chaparral appealed the judgment against it, contending that the '972 patent is invalid and not infringed. The Federal Circuit Court of Appeals recently affirmed the lower court ruling that our patent was valid and willfully infringed by Chaparral. On April 14, 2000, we filed a lawsuit against Pathlight Technology, Inc. alleging that Pathlight has infringed one of our patents with their SAN Data Gateway Router. Pathlight was subsequently acquired by ADIC on May 11, 2001. In June 2001, ADIC paid the Company $15.0 million in connection with the settlement of this lawsuit, this payment was recognized as contra operating expense in the statement of operations for the year ended October 31, 2001. In connection with the settlement of the lawsuit, we granted ADIC a non-exclusive license under the '972 patent. On May 19, 2000, Chaparral filed a counter-suit against us alleging tortious interference with prospective business relations. We moved to have this matter dismissed, which the judge ordered, with prejudice, in April 2001. Securities Class Action Litigation We and several of our officers and directors were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On November 22, 2002, the court granted our motion for summary judgment. On February 26, 2003, the plaintiffs filed a notice of appeal. The plaintiffs are seeking unspecified amounts of compensatory damages, interest and costs, including legal fees. We deny the allegations in the complaint and will continue to defend ourselves vigorously. It is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, if any, that we might incur in connection with this lawsuit. Derivative State Action On November 21, 2001, a derivative state action was filed in the 261st District Court of Travis County, Texas on behalf of Crossroads by James Robke and named several of our officers and directors as defendants. The derivative state action is based upon the same general set of facts and circumstances outlined above in connection with the purported securities class action litigation. The derivative state action alleges that certain of the individual defendants sold shares while in possession of material inside information in purported breach of their fiduciary duties to Crossroads. The derivative state action also alleges waste of corporate assets. On January 28, 2002, we filed an answer and general denial to the derivative state action. We believe the allegations in the derivative state action are without merit and intend to defend ourselves vigorously. The derivative state action is still at an early stage. Consequently, it is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, if any, that we might incur in connection with this action. Our inability to prevail in this action could have a material adverse effect on our future business, financial condition and results of operations. 37 ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS During the three months ended January 31, 2003, we issued an aggregate of 3,000 shares of our common stock to one employee pursuant to exercises of stock options that were granted to him prior to October 19, 1999, the date of our initial public offering, each with an exercise price of $0.233 per share. These issuances were deemed exempt from registration under Section 5 of the Securities Act of 1933 in reliance upon Rule 701 thereunder and appropriate legends were affixed to the share certificates issued in each such transaction. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. ITEM 5. OTHER INFORMATION None. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K. (a) Exhibits 10.1* Employment Agreement dated as of January 6, 2003 by and between Registrant and Andrea Wenholz (filed as Amendment 10.12 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.2* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated November 4, 2002 from Registrant to Robert C. Sims (filed as Amendment 10.14 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.3* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated November 20, 2002 from Registrant to Brian R. Smith (filed as Amendment 10.15 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.4* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated January 6, 2003 from Registrant to Andrea Wenholz (filed as Amendment 10.16 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.5 Letter dated December 18, 2002 from Registrant to Andrea Wenholz with the agreement effective January 6, 2003 10.6 Letter Agreement dated January 3, 2003 from Registrant to Reagan Y. Sakai 10.7 Employment Agreement dated January 6, 2003 by and between Registrant and Andrea Wenholz 99.1 Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of Sarbanes-Oxley Act of 2002 * Incorporated herein by reference to the indicated filing. (b) Reports on Form 8-K Crossroads did not file any current reports on Form 8-K during the fiscal quarter ended January 31, 2003. After January 31, 2003, we filed the following current report on Form 8-K: o We filed a Form 8-K dated February 12, 2003 announcing that our board of directors appointed KPMG LLP to serve as our independent public accountants and dismissed our former independent public accountants, PricewaterhouseCoopers LLP. The change will become effective upon the completion by PricewaterhouseCoopers LLP of its review of our financial statements for the fiscal quarter ended January 31, 2003. 38 SIGNATURES Pursuant to the requirements of the Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. CROSSROADS SYSTEMS, INC. March 17, 2003 /s/ Brian R. Smith - -------------- ------------------------------------------ (Date) Brian R. Smith Chief Executive Officer (Principal Executive Officer) March 17, 2003 /s/ Andrea C. Wenholz - -------------- ------------------------------------------ (Date) Andrea C. Wenholz Chief Financial Officer (Principal Financial and Accounting Officer) 39 CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 I, Brian R. Smith, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Crossroads Systems, Inc.; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) Designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b) Evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c) Presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons fulfilling the equivalent function): a) All significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officer and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: March 17, 2003 /s/ Brian R. Smith -------------------------------------------- Brian R. Smith Chairman of the Board, President and Chief Executive Officer 40 CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 I, Andrea C. Wenholz, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Crossroads Systems, Inc.; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this quarterly report; 3. Based on my knowledge, the financial statements, and other financial information included in this quarterly report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this quarterly report; 4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a. Designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this quarterly report is being prepared; b. Evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this quarterly report (the "Evaluation Date"); and c. Presented in this quarterly report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons fulfilling the equivalent function): a. All significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officer and I have indicated in this quarterly report whether or not there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: March 17, 2003 /s/ Andrea C. Wenholz -------------------------------------------- Andrea C. Wenholz Vice President and Chief Financial Officer 41 EXHIBIT INDEX <Table> <Caption> EXHIBIT NUMBER DESCRIPTION ------- ----------- 10.1* Employment Agreement dated as of January 6, 2003 by and between Registrant and Andrea Wenholz (filed as Amendment 10.12 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.2* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated November 4, 2002 from Registrant to Robert C. Sims (filed as Amendment 10.14 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.3* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated November 20, 2002 from Registrant to Brian R. Smith (filed as Amendment 10.15 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.4* Fiscal Year 2003 Stock Bonus Incentive Program Letter Agreement dated January 6, 2003 from Registrant to Andrea Wenholz (filed as Amendment 10.16 to Registrant's Annual Report on Form 10-K for the fiscal year ended October 31, 2002 and incorporated herein by reference) 10.5 Letter dated December 18, 2002 from Registrant to Andrea Wenholz with the agreement effective January 6, 2003. 10.6 Letter Agreement dated January 3, 2003 from Registrant to Reagan Y. Sakai 10.7 Employment Agreement dated January 6, 2003 by and between Registrant and Andrea Wenholz 99.1 Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of Sarbanes-Oxley Act of 2002 </Table> * Incorporated herein by reference to the indicated filing.