UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (MARK ONE) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JANUARY 31, 2004 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER: 000-30362 CROSSROADS SYSTEMS, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) DELAWARE 74-2846643 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 8300 NORTH MOPAC EXPRESSWAY AUSTIN, TEXAS 78759 (Address of Registrant's principal executive offices, including zip code.) (512) 349-0300 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [ ] No Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act.) [ ] Yes [X] No As of March 8, 2004 Registrant had outstanding 25,161,843 shares of common stock, par value $0.001 per share. CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES FORM 10-Q QUARTER ENDED JANUARY 31, 2004 TABLE OF CONTENTS PAGE ---- PART I FINANCIAL INFORMATION Item 1. Financial Statements (Unaudited) Condensed Consolidated Balance Sheets as of October 31, 2003 and January 31, 2004................................................... 2 Condensed Consolidated Statements of Operations for the three months ended January 31, 2003 and 2004.................................... 3 Condensed Consolidated Statements of Cash Flows for the three months ended January 31, 2003 and 2004...................................... 4 Notes to Condensed Consolidated Financial Statements................. 5 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations.............................................. 13 Item 3. Quantitative and Qualitative Disclosures About Market Risk........... 32 Item 4. Controls and Procedures.............................................. 32 PART II OTHER INFORMATION Item 1. Legal Proceedings.................................................... 33 Item 2. Changes in Securities, Use of Proceeds and Issuer Purchases of Equity Securities.................................................. 33 Item 3. Defaults Upon Senior Securities...................................... 33 Item 4. Submission of Matters to a Vote of Security Holders.................. 33 Item 5. Other Information.................................................... 33 Item 6. Exhibits and Reports on Form 8-K..................................... 33 PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE DATA) OCTOBER 31, JANUARY 31, 2003 2004 ----------------- ---------------- ASSETS Current assets: Cash and cash equivalents ............................................... $ 14,707 $ 20,735 Short-term investments .................................................. 16,670 10,715 ---------- --------- Total cash, cash equivalents and short-term investments ............ 31,377 31,450 Accounts receivable, net of allowance for doubtful accounts of $164 and $194, respectively ............................ 2,994 3,084 Inventories, net ........................................................ 1,633 1,511 Prepaids and other current assets ....................................... 1,274 1,041 ---------- --------- Total current assets ............................................... 37,278 37,086 Property and equipment, net ................................................... 3,299 2,805 Other assets .................................................................. 288 287 ---------- --------- Total assets ....................................................... $ 40,865 $ 40,178 ========== ========= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable ........................................................ $ 1,953 $ 2,317 Accrued expenses ........................................................ 2,470 2,119 Accrued warranty costs .................................................. 802 779 Deferred revenue ........................................................ 382 324 ---------- --------- Total current liabilities .......................................... 5,607 5,539 Commitments and contingencies Stockholders' equity: Common stock, $.001 par value, 175,000,000 shares authorized, 24,368,144 and 25,147,288 shares issued and outstanding, respectively 24 25 Additional paid-in capital ............................................... 182,831 183,180 Deferred stock-based compensation ........................................ (126) (65) Accumulated deficit ...................................................... (147,471) (148,501) ---------- --------- Total stockholders' equity .......................................... 35,258 34,639 ---------- --------- Total liabilities and stockholders' equity .......................... $ 40,865 $ 40,178 ========== ========= See accompanying notes to unaudited condensed consolidated financial statements. 2 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA) THREE MONTHS ENDED JANUARY 31, ------------------------------------- 2003 2004 ---------------- ---------------- Revenue: Product................................................ $ 9,561 $ 4,941 Royalty and other ..................................... 111 2,184 ----------- ----------- Total revenue ............................ 9,672 7,125 Cost of revenue: Product ............................................... 6,331 2,479 Royalty and other ..................................... 98 36 ----------- ----------- Total cost of revenue .................... 6,429 2,515 ----------- ----------- Gross profit ................................................ 3,243 4,610 ----------- ----------- Operating expenses: Sales and marketing ................................... 1,025 1,140 Research and development .............................. 3,139 3,021 General and administrative ............................ 1,644 1,382 NexQL research and development ........................ - 270 Business restructuring ................................ - (52) Amortization of intangibles ........................... 173 - ----------- ----------- Total operating expenses ................. 5,981 5,761 ----------- ----------- Loss from operations ........................................ (2,738) (1,151) Other income, net ..................................... 161 121 ----------- ----------- Net loss .................................................... $ (2,577) $ (1,030) =========== =========== Basic and diluted net loss per share ........................ $ (0.10) $ (0.04) =========== =========== Shares used in computing basic and diluted net loss per share ............................ 25,087,407 24,699,222 =========== =========== See accompanying notes to unaudited condensed consolidated financial statements. 3 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (IN THOUSANDS) THREE MONTHS ENDED JANUARY 31, -------------------------------------- 2003 2004 ---------------- ----------------- Cash flows from operating activities: Net loss ......................................................... $ (2,577) $ (1,030) Adjustments to reconcile net loss to net cash provided by (used in) operating activities: Depreciation ................................................. 1,031 711 Business restructuring expenses .............................. - (52) Amortization of intangibles .................................. 173 - Impairment charge on investment in privately-held company .... - 270 Stock-based compensation ..................................... 492 60 Provision for doubtful accounts receivable ................... (48) 30 Provision for excess and obsolete inventory .................. 100 59 Changes in assets and liabilities: Accounts receivable .......................................... 406 (120) Inventories .................................................. 62 63 Prepaids and other assets .................................... (572) 233 Accounts payable ............................................. (201) 762 Accrued expenses and other ................................... 251 (379) -------- -------- Net cash provided by (used in) operating activities ..... (883) 607 -------- -------- Cash flows from investing activities: Purchase of property and equipment ............................... (291) (217) Purchase of held-to-maturity investments ......................... (3,025) (3,002) Maturity of held-to-maturity investments ......................... 7,010 8,957 Investment in privately-held company ............................. - (270) Payment of note receivable from stockholders ..................... 126 - -------- -------- Net cash provided by investing activities ............... 3,820 5,468 -------- -------- Cash flows from financing activities: Proceeds from issuance of common stock ........................... 44 350 Change in book overdraft ......................................... - (397) Repurchase and retirement of common stock ........................ (1,107) - -------- -------- Net cash used in financing activities ................... (1,063) (47) -------- -------- Net increase in cash and cash equivalents .............................. 1,874 6,028 Cash and cash equivalents, beginning of period ......................... 14,723 14,707 -------- -------- Cash and cash equivalents, end of period ............................... $ 16,597 $ 20,735 ======== ======== See accompanying notes to unaudited condensed consolidated financial statements. 4 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES In the opinion of management, the accompanying Condensed Consolidated Financial Statements of Crossroads Systems, Inc. (collectively with its wholly-owned subsidiaries, Crossroads or the Company) include all adjustments, consisting only of normal recurring items, necessary to present fairly its financial position as of October 31, 2003 and January 31, 2004, and its results of operations and cash flows for the three month periods ended January 31, 2003 and 2004. Certain reclassifications have been made to prior year amounts in order to conform to the current year presentation. The results of operations for the three months ended January 31, 2004 are not necessarily indicative of results that may be expected for any other interim period or for the full year. The accompanying financial data as of January 31, 2004 and for the three month periods ended January 31, 2003 and 2004, have been prepared by the Company, without audit, pursuant to the rules and regulations of the Securities and Exchange Commission (the SEC). Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to the SEC's rules and regulations. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes for the year ended October 31, 2003, included in our Annual Report on Form 10-K. The preparation of financial statements in accordance with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. As defined by Statement of Financial Accounting Standards (SFAS) No. 131, "Disclosures about Segments of an Enterprise and Related Information," the Company operates in one disclosable segment, using one measurement of profitability for its business. Revenue Recognition Product revenue is recognized when persuasive evidence of an arrangement exists, delivery has occurred, the price is fixed or determinable, collectibility is probable and the risk of loss has passed to the customer. Revenue from product sales to customers that do not have rights of return, including product sales to Original Equipment Manufacturers (OEMs) and certain distributors, Value Added Resellers (VARs) and system integrators, are recognized upon shipment. Sales and cost of sales related to customers that have rights of return are deferred and subsequently recognized upon sell-through to end-users. Royalty and other revenue includes, revenue from the licensing of intellectual property (IP), royalty payments from Hewlett-Packard (HP) and sales of service contracts. IP licensing arrangements consist of upfront nonrefundable fees including payments relating to past sales of licensee products or payments related to a paid-up license in which the licensee makes a single payment for a lifetime patent license. Once a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, the Company records revenue from upfront nonrefundable IP license arrangements. Royalty revenue is recognized monthly based on shipment reports received from HP's contract manufacturer and service revenue is recognized over the service period. NexQL Research and Development During the three months ended January 31, 2004, the Company entered into a strategic relationship with NexQL Corporation, a privately-held development stage company. Pursuant to certain strategic agreements with NexQL, the Company may provide NexQL with up to $1.5 million under a loan facility, over a discretionary time period, and will make an equity investment of $1.0 million. As of January 31, 2004, the Company had invested $150,000, provided approximately $60,000 of funding under the loan facility and incurred approximately $60,000 in legal fees related to the transactions. The Company monitors its investment in NexQL for impairment and makes an appropriate reduction in its carrying value and records an impairment charge based on the financial condition and near-term prospects of NexQL. This impairment charge is included in the caption NexQL research and development in the consolidated statement of operations. The investment in NexQL has inherent risk as the markets for the technologies or products of NexQL are in the early stages of development and may never materialize. The Company's impairment 5 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) charge on its investment in NexQL was its entire investment of approximately $270,000 for the three months ended January 31, 2004. Stock-based Compensation As of January 31, 2004, the Company has one stock-based employee compensation plan, which is described more fully in Note 9 of our Annual Report on Form 10-K. Stock-based compensation is recognized using the intrinsic value method prescribed in Accounting Principles Board (APB) Opinion No. 25, "Accounting for Stock Issued to Employees," and related interpretations. Accordingly, compensation cost for stock options is measured as the excess, if any, of the fair value of the Company's stock at the date of grant over the amount an employee must pay to acquire the stock amortized over the vesting period. The Company allocates stock-based compensation to specific line items within the condensed consolidated statements of operations based on the classification of the employees who receive the benefit. Stock-based compensation was recorded as follows (in thousands): THREE MONTHS ENDED JANUARY 31, ------------------------------ 2003 2004 ------------- ------------ Cost of revenue .................................... $ 12 $ 1 Sales and marketing ................................ 77 0 Research and development ........................... 94 21 General and administrative ......................... 309 38 ------- ------- Total stock-based compensation ............... $ 492 $ 60 ======= ======= The following table illustrates the effect on net loss and loss per share if the Company had applied the fair value recognition provisions of Financial Accounting Standards Board (FASB) Statement No. 123, "Accounting for Stock-Based Compensation," as amended by SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure," to stock-based employee compensation (in thousands, except share data): THREE MONTHS ENDED JANUARY 31, ---------------------------------- 2003 2004 --------------- --------------- Net loss, as reported ............................................ $ (2,577) $ (1,030) Stock-based employee compensation expense included in reported net loss .............................. 492 60 Stock-based employee compensation expense determined under fair value based method for all awards..... (4,048) (3,614) -------- -------- Pro forma net loss ............................................... $ (6,133) $ (4,584) ======== ======== Net loss per share: Basic and diluted - as reported ............................ $ (0.10) $ (0.04) Basic and diluted - pro forma .............................. $ (0.24) $ (0.19) Warranty Costs The Company provides for the estimated cost to repair or replace products under warranty and technical support costs when the related product revenue is recognized. The Company warrants products for a period from 12 to 39 months following the sale of its products. A reserve for warranty costs is recorded based upon the historical level of warranty claims and management's estimate of future costs. 6 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Recent Accounting Pronouncements In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51, which addresses consolidation by business enterprises of variable interest entities (VIEs) either: (1) that do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) in which the equity investors lack an essential characteristic of a controlling financial interest. In December 2003, the FASB completed deliberations of proposed modifications to FIN 46 (Revised Interpretations) resulting in multiple effective dates based on the nature as well as the creation date of the VIE. VIEs created after January 31, 2003, but prior to January 1, 2004, may be accounted for either based on the original interpretation or the Revised Interpretations. However, the Revised Interpretations must be applied no later than the second quarter of fiscal year 2004. VIEs created after January 1, 2004 must be accounted for under the Revised Interpretations. There has been no material impact to the Company's financial statements from potential VIEs entered into after January 31, 2003 and the Company does not expect there to be a material impact to our financial statements from the adoption of the deferred provisions in the second quarter of fiscal year 2004. In December 2003, the SEC issued Staff Accounting Bulletin No. 104 (SAB 104), Revenue Recognition, which codifies, revises and rescinds certain sections of SAB 101, Revenue Recognition, in order to make this interpretive guidance consistent with current authoritative accounting and auditing guidance and SEC rules and regulations. The changes noted in SAB 104 did not have a material effect on the Company's condensed consolidated results of operations, financial position or cash flows. 7 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 2. INVENTORIES Inventories, net consist of the following (in thousands): OCTOBER 31, JANUARY 31, 2003 2004 ----------------- ----------------- Raw materials ............................................... $ 1,219 $ 1,117 Work-in-process ............................................. - 103 Finished goods .............................................. 862 795 ------- ------- 2,081 2,015 Less: Allowance for excess and obsolete inventory .... (448) (504) ------- ------- $ 1,633 $ 1,511 ======= ======= 3. CONCENTRATIONS Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments and accounts receivable. The Company invests only in high credit quality short-term debt instruments. The Company's sales are primarily concentrated in the United States and are primarily derived from sales to OEMs in the computer storage and server industry. Revenue is concentrated with several major customers. The loss of a major customer, a change of suppliers or a significant technological change in the industry could affect operating results adversely. The Company performs credit evaluations of its customers and generally does not require collateral on accounts receivable balances and provides allowances for potential credit losses and product sales returns. The Company has established reserves for credit losses and sales returns and other allowances. The Company has not experienced material credit losses in any of the periods presented. The Company's business is concentrated in the storage area networking industry, which has been impacted by unfavorable economic conditions. Accordingly, the Company's future success depends upon the buying patterns of customers in the storage area networking industry, their response to current and future IT investment trends and the continued demand by such customers for the Company's products. The Company's continued success will depend upon its ability to enhance its existing products and to develop and introduce, on a timely basis, new cost-effective products and features that keep pace with technological developments and emerging industry standards. The Company's supplier arrangement for the production of certain vital components of its storage routers is concentrated with a small number of key suppliers. Additionally, the Company relies on a limited number of contract manufacturers to provide manufacturing services for its products. The inability of any contract manufacturer or supplier to fulfill supply requirements could materially impact future operating results. The percentage of sales to significant customers was as follows: THREE MONTHS JANUARY 31, --------------------------- 2003 2004 ------------- ------------ HP ................ 63.2% 46.3% StorageTek ........ 20.8% 31.1% EMC ............... - 14.7% 8 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) The level of sales to any customer may vary from quarter to quarter. However, the Company expects that significant customer concentration, particularly to our three major customers, will continue for the foreseeable future. The loss of any one of these customers, or a decrease in the level of sales to any one of these customers, could have a material adverse impact on the Company's financial condition or results of operations. 4. BUSINESS RESTRUCTURING EXPENSES AND ASSET IMPAIRMENT In May 2002, the Company completed a restructuring plan that reduced its workforce by approximately 25%, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down its infrastructure and to consolidate operations. Components of business restructuring expenses and the remaining restructuring accruals as of January 31, 2004 are as follows (in thousands): FACILITY LEASE ABANDONMENT ----------------- Balance as of October 31, 2003 .......... $ 964 Cash activity ..................... (81) Non-cash activity ................. (52) ----- Balance as of January 31, 2004 .......... $ 831 ===== The entire accrual amount relates to remaining payments to be made for lease abandonment losses. In March 2003, the Company signed an agreement to sublease a portion of its abandoned facilities. The anticipated rent payments from this sublease are approximately $0.5 million through January 2006. A second agreement to sublease a portion of its abandoned properties was signed in May 2003. The anticipated rent payments from the second sublease are approximately $0.1 million through January 2006. In total, the Company has reduced its restructuring accrual by approximately $52,000 during the three months ended January 31, 2004, principally for rent payments to be received over the next twelve months of both sublease terms. The Company will assess recoverability of these sublease payments on a quarterly basis. As of January 31, 2004, remaining cash expenditures resulting from the restructuring are estimated to be approximately $0.8 million and relate to facility lease abandonment losses only. The Company has substantially completed their restructuring efforts initiated in conjunction with the restructuring announcement made during fiscal 2002; however, there can be no assurance that future restructuring efforts will not be necessary. 5. LINE OF CREDIT The Company carries a line of credit with its bank. The committed revolving line provides for an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit will mature on June 14, 2004. As of January 31, 2004, there were no borrowings outstanding under this revolving line of credit. 6. COMMITMENTS AND CONTINGENCIES OPERATING LEASES The Company leases office space and equipment under long-term operating lease agreements that expire on various dates through April 15, 2006. In conjunction with entering into a lease agreement for its headquarters, the Company signed an unconditional, irrevocable letter of credit with a bank for $100,000, which is secured by the $3.0 9 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) million line of credit. Future minimum lease payments under all non-cancelable operating leases as of January 31, 2004 were approximately $4.0 million. In addition to base rent on its facilities lease, many of the operating lease agreements require that the Company pay a proportional share of the respective facilities' operating expenses. GUARANTEES AND PRODUCT WARRANTIES FIN 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others," requires that upon issuance of a guarantee, the guarantor must disclose and recognize a liability for the fair value of the obligation it assumes under that guarantee. The initial recognition and measurement requirement of FIN 45 is effective for guarantees issued or modified after December 31, 2002. As of January 31, 2004, the Company's guarantees that were issued or modified after December 31, 2002, were not material. The disclosure requirements of FIN 45 are applicable to the Company's product warranty liability and certain guarantees issued before December 31, 2002. The Company's guarantees issued before December 31, 2002, which would have been disclosed in accordance with the disclosure requirements of FIN 45, were not material. It is the Company's policy to repair or replace products that have been authorized for repair or replacement by the Company's customers. The Company maintains a reserve for the estimated costs of such repairs or replacements and adjusts the reserve based on historical sales volumes as well as actual costs incurred. Activity in the reserve for product returns during the three months ended January 31, 2004 was as follows (in thousands): BALANCE AT CHARGED TO BALANCE AT BEGINNING COSTS AND END OF OF PERIOD EXPENSES DEDUCTIONS PERIOD -------------- ------------- ------------- ------------- Three months ended January 31, 2003 Warranty reserve .......................... $ 615 $ 179 $ (7) $ 787 ===== ===== ===== ===== Three months ended January 31, 2004 Warranty reserve .......................... $ 802 $ - $ (23) $ 779 ===== ===== ===== ===== LEGAL PROCEEDINGS Intellectual Property Litigation On November 4, 2003, the Company filed a lawsuit against Dot Hill Systems, Inc. (Dot Hill) alleging that Dot Hill has infringed two of the Company's patents, U.S. Patent No. 5,941,972 (the '972 patent) and U.S. Patent No. 6,425,035 (the '035 Patent), with some of Dot Hill's products. Subsequently, Dot Hill filed an answer denying infringement and alleging the '972 and '035 Patents are invalid and unenforceable. Crossroads plans to vigorously defend its patents against these counterclaims. Securities Class Action Litigation The Company and several of its officers and directors were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of the Company's common stock during various periods ranging from January 25, 2000 through August 24, 2000. On November 22, 2002, the court granted the Company's motion for summary judgment. On February 26, 2003, the plaintiffs filed a notice of appeal. On December 3, 2003, the parties conducted oral argument on plaintiffs' appeal before the United States Circuit Court for the Fifth Circuit. The Fifth Circuit has not yet issued its ruling on plaintiffs' appeal. The plaintiffs are seeking unspecified amounts of compensatory damages, interest and costs, including legal fees. The Company denies the allegations in the complaint and intends to defend itself vigorously. It is not possible at this time to predict whether the Company will incur any liability or to estimate the damages, or the range of damages, if any, that the Company might incur in connection with this lawsuit. 10 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Other From time to time, the Company may be involved in litigation relating to claims arising out of its ordinary course of business. Management believes that, other than the matters described above, there are no claims or actions pending or threatened against the Company, the ultimate disposition of which would have a material impact on the Company's financial position, results of operations or cash flows. EMPLOYMENT CONTRACTS The Company has entered into Employment Agreements with its President and Chief Executive Officer and its Vice President and Chief Financial Officer. Both executives are employed on an "at will" basis and may be terminated at any time, with or without cause. The Company has also entered into Severance Benefit Plans with some executive officers. Pursuant to the terms of these plans, to the extent these executive officers are terminated prior to a change of control involving the Company (i) they will receive a cash payment equal to one month of salary for each quarter of service they have provided to the Company, up to a maximum of twelve months salary and (ii) the vesting of all options held by such executive officer will accelerate by a period of one year. NEXQL COMMITMENT The Company entered into certain strategic agreements to provide a total of up to $2.5 million in debt and equity financing to NexQL, a development stage company. Under the terms of these agreements, the Company has an exclusive right, but not an obligation, to purchase NexQL. If the Company chooses to exercise this right, the purchase would be subject to various conditions. Depending upon the structure of the purchase, one condition might be the need to obtain stockholder approval. The exclusive right to purchase NexQL will lapse at various times after NexQL completes certain milestones. 7. STOCKHOLDERS' EQUITY DEFERRED STOCK-BASED COMPENSATION Deferred compensation represents, for accounting purposes, the difference between the deemed fair value of the common stock underlying these options and their exercise price on the date of grant. The difference has been recorded as deferred stock-based compensation and is being amortized over the vesting period of the applicable options, typically four years. 8. NET LOSS PER SHARE In accordance with SFAS No. 128, "Earnings Per Share," basic and diluted net loss per share is computed by dividing the loss to common stockholders by the weighted average number of common shares outstanding for the period, less shares subject to repurchase. Diluted loss per share is equivalent to basic loss per share because all common stock equivalents are antidilutive for all periods presented. Common stock equivalents consist of outstanding stock options. The total number of outstanding stock options excluded from the calculations of diluted net loss per common share were 6,146,772 and 4,905,571 as of January 31, 2003 and 2004, respectively. 9. RELATED PARTY TRANSACTIONS In July 2000, the Company loaned an employee of the Company $50,000 for personal reasons, not equity related, in exchange for a full recourse promissory note due in full, with accrued interest, in 2 years or upon the date in which 11 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) the employee ceases to remain in service. The note accrues interest at 10.5% per year, compounded semi-annually. The principal and accrued interest was due in one lump sum on July 1, 2002. The terms on this note have been extended to July 1, 2004 and the balance is approximately $72,000 as of January 31, 2004. 12 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This report contains forward-looking statements, within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, that involve risks and uncertainties, such as statements concerning: growth and future operating results; developments in our markets and strategic focus; new products and product enhancements; potential acquisitions and the integration of acquired businesses, products and technologies; strategic relationships; and future economic, business and regulatory conditions. Such forward-looking statements are generally accompanied by words such as "plan," "estimate," "expect," "believe," "should," "would," "could," "anticipate," "may" or other words that convey uncertainty of future events or outcomes. These forward-looking statements and other statements made elsewhere in this report are made in reliance on the Private Securities Litigation Reform Act of 1995. OVERVIEW We are a leading provider of enterprise data routing solutions for open system storage area networks (SANs), based on our market share of storage routers shipped. Our storage routers serve as the interconnect between SANs and the other devices in a computer network and allow organizations to more effectively and efficiently store, manage and ensure the integrity and availability of their data. Specifically, when used in SANs, our storage routers: - improve data transfer speeds within a network; - reduce the time required to back up and restore data; - improve utilization of storage resources; and - preserve and enhance existing server and storage system investments. Last year, we transitioned our embedded router business with our largest customer to a royalty model. This transition has resulted in higher gross margin on lower revenue. During our first fiscal quarter of 2004, we realized a 42% year over year increase in gross margin to $4.6 million on revenue of $7.1 million dollars compared to lower gross margin of $3.2 million on higher revenue of $9.7 million during the comparable period last year. Our primary objective throughout 2004 is to transition from being primarily a storage connectivity company to a business that provides more complete, intelligent solutions for the end user. We will accomplish this by investing in technology, products and solutions that will leverage our storage routing expertise to solve a wide range of customer problems. We will continue to provide first-in-class connectivity, while offering value-added software that will help customers better utilize resources, lower overall costs and achieve higher performance levels. The key, measurable elements of our business strategy in 2004 are as follows: - grow our current market position by solving today's customer storage issues; - build on our core storage networking technologies to offer intelligent networking solutions; - expand our reach into other storage markets; - increase our market leadership by investment in technology; and - protect our intellectual property. During the three months ended January 31, 2004, we made progress on achieving these objectives as follows: - New Partnerships. In December 2003, we announced a strategic relationship with NexQL Corporation, a development stage company, for the joint development of advanced data management solutions that are 13 expected to outperform other solutions by orders of magnitude at a fraction of the cost. We believe our strategic relationship with NexQL will allow us to capitalize on adjacent markets and offer multiple opportunities for the combination of Crossroads and NexQL technologies. - Building on Core Technologies. Our customers are asking for features such as better performance, guaranteed completion, enhanced recovery execution, maximized resource utilization and ease of use. To meet these needs, we are developing a suite of software that focuses on the expansion of our existing technology to bring multiple networking functionality and capabilities to backup storage solutions. - Customer Base Expansion. We delivered our latest generation products to our existing customers as well as expanded our storage routing customer base. Our customer base further expanded during the three months ended January 31, 2004, as EMC became our third largest customer, comprising 14.7% of our total revenue. We have also started new channel programs in the fiscal second quarter and are expanding our reach into Europe, North America and South America through new sales partnerships. - Intellectual Property Value. To date, we have entered into various agreements with Adaptec, ADIC, XIOtech and Hitachi to license our technology. We have also strengthened our patent portfolio as we now have 19 issued patents and 49 pending patents worldwide. In November 2003, we filed a lawsuit against Dot Hill Systems, Inc. alleging that Dot Hill has infringed two of our patents, U.S. Patent No. 5,941,972 (the '972 patent) and U.S. Patent No. 6,425,035 (the '035 Patent), with some of Dot Hill's products. Subsequently, Dot Hill filed an answer denying infringement and alleging the '972 and '035 Patents are invalid and unenforceable. We plan to vigorously defend our patents against these counterclaims. CRITICAL ACCOUNTING POLICIES AND ESTIMATES Management's Discussion and Analysis of Financial Condition and Results of Operations is based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition, deferred taxes, investment in privately-held company, warranty obligations, excess and obsolete inventories, allowance for doubtful accounts, facility lease abandonment losses associated with our restructuring and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. We believe the following critical accounting policies, among others, affect our more significant judgments and estimates used in the preparation of our consolidated financial statements: - Revenue recognition; - Deferred taxes; - Investment in privately-held company; - Warranty obligations; - Excess and obsolete inventories; - Allowance for doubtful accounts; - Facility lease abandonment losses; and - Litigation. 14 Revenue recognition. With respect to sales of our products to OEMs, we recognize product revenue when persuasive evidence of an arrangement exists, delivery has occurred, the price is fixed or determinable, collectibility is probable and risk of loss has passed to the OEM. Product sales to distributors, VARs and system integrators who do not have return rights are recognized upon shipment. To the extent that we sell products to distributors, VARs and system integrators that have rights of return, we defer revenue and the related cost of revenue associated with such sales and recognize these amounts when that customer sells our products to its customers. Management's judgments and estimates must be made and used in connection with the revenue recognized in any given accounting period. Material differences may result in the amount and timing of our revenue, in any given accounting period, if our management alters the method by which they derive such judgments or estimates. Royalty and other revenue includes licensing of intellectual property (IP), royalty payments and sales of service contracts. IP licensing arrangements typically consist of upfront nonrefundable fees, including payments related to past sales of licensed products or payments related to a paid-up license in which the licensee makes a single payment for a lifetime patent license. Once a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, the Company records revenue from upfront nonrefundable IP license fees. Service revenue is recognized over the applicable service period. Deferred taxes. In preparing our financial statements, we are required to estimate our income tax obligations. This process involves estimating our actual tax exposure together with assessing temporary differences resulting from differing treatment of items for tax and accounting purposes. These differences result in deferred tax assets and liabilities, which are included within our balance sheet. We must then assess the likelihood that our deferred tax assets will be recovered from future taxable income and, to the extent we believe that recovery is not likely, we must establish a valuation allowance. If we change this valuation allowance in a period, we must include an expense or benefit within the tax provision in our statement of operations. Judgment is required in determining our deferred tax assets and liabilities and our valuation allowance recorded against our net deferred tax assets. In assessing the potential realization of deferred tax assets, we consider whether it is more likely than not that some portion or all of the deferred tax assets will be realized. The ultimate realization of deferred tax assets is dependent upon us attaining future taxable income during the period in which our deferred tax assets are recoverable. Due to uncertainty surrounding our ability to generate taxable income in the future, we have determined that it is more likely than not that we will not be able to utilize any of the benefits of our deferred tax assets, including net operating loss carry forwards, before they expire. Therefore, we have provided a 100% valuation allowance on our deferred tax assets, and our net deferred tax assets as of January 31, 2004 is zero. Investment in privately-held company. The Company assesses the impairment of investments whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors considered important which could trigger an impairment review include: (i) inherent risk of investment due to stage of development, (ii) underperformance relative to projected future operating results, and (iii) changes in the strategy of business. When the Company determines that the carrying value of an investment may not be recoverable, an impairment charge is recorded. Warranty obligations. We provide for the estimated cost of product warranties at the time revenue is recognized. These estimates are developed based on historical information. While we engage in extensive product quality programs and processes, including actively monitoring and evaluating the quality of our component suppliers, our warranty obligation is affected by product failure rates, material usage and service delivery costs incurred in correcting a product failure. Should actual product failure rates, material usage or service delivery costs differ from our estimates, revisions to the estimated warranty liability would be required. Excess and obsolete inventory. We write-down our inventory for estimated obsolescence or unmarketable inventory based on the difference between the cost of inventory and the estimated market value derived by assumptions about future demand and market conditions. If actual demand and/or market conditions are less favorable than those projected by management, additional inventory write-downs may be required. Allowance for doubtful accounts. We continuously assess the collectibility of outstanding customer invoices and in doing such, we maintain an allowance for estimated losses resulting from the non-collection of customer receivables. In estimating this allowance, we consider factors such as: 15 - historical collection experience; - a customer's current credit-worthiness; - customer concentrations; - age of the receivable balance, both individually and in the aggregate; and - general economic conditions that may affect a customer's ability to pay. Actual customer collections could differ from our estimates. For example, if the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Facility lease abandonment losses. We vacated excess leased facilities as a result of the restructuring plan we completed during fiscal 2002. We estimated costs of vacating these leased facilities, including estimated costs to sublease, based on market information and trend analysis. Any sublease payments received by us are recorded as a reduction to this accrual based on the specified sublease terms. Actual results may differ from these estimates in the near term, and such differences could be material to our financial statements. Litigation. We evaluate contingent liabilities, including threatened or pending litigation in accordance with SFAS No. 5, "Accounting for Contingencies" and record accruals when the outcome of these matters is deemed probable and the liability is reasonably estimable. We make these assessments based upon the facts and circumstances, and in some instances based in part upon the advice of outside legal counsel. As of January 31, 2004, we have not accrued any material costs associated with any pending or threatened litigation as no amounts have been deemed probable or reasonably estimable. However, any changes in the threatened or pending litigation could result in revisions to our estimates of the potential liability and could materially impact our results of operations and financial position. 16 RESULTS OF OPERATIONS The following table sets forth our condensed, consolidated financial data for the periods indicated in thousands and expressed as a percentage of our total revenue. THREE MONTHS ENDED JANUARY 31, ------------------------------------------------------- 2003 2004 ------------------------- ------------------------- (DOLLARS IN THOUSANDS) Revenue: Product revenue ............................... $ 9,561 98.9 % $ 4,941 69.3 % Royalty and other revenue ..................... 111 1.1 2,184 30.7 ----------- ----- --------- ----- Total revenue ............................ 9,672 100.0 7,125 100.0 Cost of revenue: Product ....................................... 6,331 65.5 2,479 34.8 Royalty and other ............................. 98 1.0 36 0.5 ----------- ----- --------- ----- Total cost of revenue .................... 6,429 66.5 2,515 35.3 ----------- ----- --------- ----- Gross profit ........................................ 3,243 33.5 4,610 64.7 Operating expenses: Sales and marketing ........................... 1,025 10.6 1,140 16.0 Research and development ...................... 3,139 32.4 3,021 42.4 General and administrative .................... 1,644 17.0 1,382 19.4 NexQL research and development ................ - - 270 3.8 Business restructuring ........................ - - (52) (0.7) Amortization of intangibles ................... 173 1.8 - - ----------- ----- --------- ----- Total operating expenses ................. 5,981 61.8 5,761 80.9 ----------- ----- --------- ----- Loss from operations ................................ (2,738) (28.3) (1,151) (16.2) ----------- ----- --------- ----- Other income, net ............................. 161 1.7 121 1.7 ----------- ----- --------- ----- Net loss ............................................ $ (2,577) (26.6%) $ (1,030) (14.5)% =========== ===== ========= ===== PRODUCT REVENUE Product revenue consists of sales of our storage router and ServerAttach line of products. Product revenue decreased 48.3% from $9.6 million for the three months ended January 31, 2003 to $4.9 million for the three months ended January 31, 2004. The decrease in product revenue was primarily the result of our successful transition to a royalty model for embedded products with HP. Under this model, our product revenue declined, as expected, because we have outsourced the manufacturing of our embedded routers to HP and the royalty revenue we receive is now classified under royalty and other revenue. Our storage router sales are primarily through our OEM partners. However, we believe that an opportunity exists with our ServerAttach technology in both the channel and with our new OEM relationship with EMC. ServerAttach technology allows customers to connect their SCSI server resources into the SAN. The result, in many cases, is improved application performance and better utilization of available central processing unit capabilities. Our ServerAttach technology helps customers get more out of their existing resources rather than spending resources on costly server replacement strategies or disruptive fiber channel upgrades. Our sales organization has been deployed to educate the direct end user of the features and cost savings that our ServerAttach technology has to offer. 17 On a product basis, sales have shifted to our next generation products and to our ServerAttach family of products. A significant portion of our revenue is still concentrated among a relatively small number of OEM customers. Fluctuations in revenue have resulted from, among other things, product and customer transitions, OEM qualification and testing, reduced IT spending rates by our customers and potential customers and our transition to the royalty model with HP which is described further in "Royalty and Other Revenue" below. We expect that a significant portion of our future revenue will continue to come from sales of products to a relatively small number of customers. ROYALTY AND OTHER REVENUE Royalty and other revenue includes revenue from the licensing of IP, royalty payments from HP and sales of service contracts. IP licensing arrangements typically consist of upfront nonrefundable fees. These fees are collected as consideration for either past sales of licensed products or a perpetual patent license. When a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, we record revenue from upfront nonrefundable IP licensing arrangements. Royalty revenue is recognized monthly based on shipment reports received from HP's contract manufacturer and service revenue is recognized over the service period. Royalty and other revenue increased from $0.1 million for the three months ended January 31, 2003 to $2.2 million for the three months ended January 31, 2004. The increase in royalty and other revenue was due to the transition to a royalty model with HP. Given the nature of patent license agreements, the timing of license revenue is difficult to forecast and therefore is expected to cause fluctuations in royalty and other revenue. Our potential to generate patent license revenue in the future will be largely dependent upon our ability to identify and pursue additional, potential licensees. COST OF REVENUE Product Cost of product revenue consists primarily of contract manufacturing costs, material costs, manufacturing overhead, third party software licenses, warranty costs and stock-based compensation. Cost of product revenue decreased 60.8% from $6.3 million for the three months ended January 31, 2003 to $2.5 million for the three months ended January 31, 2004. The decrease in cost of product revenue was expected as a result of the manufacturing cost savings with the transition to the royalty model with HP. Under this model, HP manufactures our embedded products, which has resulted in lower manufacturing costs to us. We expect to continue to see the benefits from the royalty model; however, the cost of product revenue may fluctuate based on the introduction of new products and changes in product mix. GROSS PROFIT Gross profit increased 42.2% from $3.2 million for the three months ended January 31, 2003 to $4.6 million for the three months ended January 31, 2004. Gross profit margin increased from 34% for the three months ended January 31, 2003 to 65% for the three months ended January 31, 2004. This increase reflects the positive effect of the royalty model with HP and increased sales of higher margin products. In addition, both our manufacturing and engineering teams continued to drive down manufacturing costs. A greater proportion of product revenue for the three months ended January 31, 2004 was comprised of sales of our next generation products. SALES AND MARKETING EXPENSES Sales and marketing expenses consist primarily of salaries, commissions, travel, advertising programs, other promotional activities and stock-based compensation expenses. Sales and marketing expenses increased 11.2% from $1.0 million for the three months ended January 31, 2003 to $1.1 million for the three months ended January 31, 2004. Sales and marketing personnel totaled 14 and 21 at January 31, 2003 and 2004, respectively. 18 The increase in sales and marketing expenses was primarily due to additional compensation expense of approximately $0.2 million as we increased our sales force over the second half of fiscal 2003 and that expense continued during the three months ended January 31, 2004. We anticipate that sales and marketing expenses may continue to increase as we further broaden our sales and marketing efforts. RESEARCH AND DEVELOPMENT EXPENSES Research and development expenses consist primarily of salaries and other personnel-related costs, product development costs and stock-based compensation expenses. Research and development expenses decreased 3.8% from $3.1 million for the three months ended January 31, 2003 to $3.0 million for the three months ended January 31, 2004. Research and development personnel totaled 67 and 68 at January 31, 2003 and 2004, respectively. The decrease in research and development expenses was primarily due to a reduction of depreciation expense and continued control over costs in general. We anticipate that research and development expenses may increase due to increased costs relating to the continued development of our technologies and the expansion of our product offerings. GENERAL AND ADMINISTRATIVE EXPENSES General and administrative expenses consist primarily of salaries and other personnel-related costs, costs of our administrative, executive and information technology departments, as well as legal and accounting, insurance and stock-based compensation expenses. General and administrative expenses decreased 15.9% from $1.6 million for the three months ended January 31, 2003 to $1.4 million for the three months ended January 31, 2004. Stock-based compensation expense for general and administrative expenses was $0.3 million and $38,000 for the three months ended January 31, 2003 and 2004, respectively. General and administrative personnel totaled 19 at January 31, 2003 and 2004. The decrease in general and administrative expenses was primarily due to decreased stock-based compensation expense of approximately $0.3 million, which was partially offset by increased franchise tax expense. We anticipate that general and administrative expenses may begin to increase throughout fiscal 2004 due to additional costs associated with the Sarbanes-Oxley Act of 2002 and other related legislative and regulatory changes. NEXQL RESEARCH AND DEVELOPMENT EXPENSES During the three months ended January 31, 2004, we entered into a strategic relationship with NexQL Corporation, a privately-held development stage company. Pursuant to certain strategic agreements with NexQL, we may provide NexQL with up to $1.5 million under a loan facility, over a discretionary time period, and will make an equity investment of $1.0 million. As of January 31, 2004, we had invested $150,000, provided approximately $60,000 of funding under the loan facility and incurred approximately $60,000 in legal fees related to the transactions. We have an exclusive right, but not an obligation, to purchase NexQL. If we choose to exercise this right, the purchase would be subject to various conditions. Depending upon the structure of the purchase, one condition might be the need to obtain stockholder approval. The exclusive right to purchase NexQL will lapse at various times after NexQL completes certain milestones. We will monitor our investment in NexQL for impairment and make appropriate reductions in the carrying value and record an impairment charge based on the financial condition and near-term prospects of NexQL. This impairment charge is included in the caption NexQL research and development in the condensed consolidated statement of operations. The investment in NexQL has inherent risk as the markets for the technologies or products of NexQL are in the early stages of development and may never materialize. The impairment charge on our investment in NexQL was the entire investment of approximately $270,000 for the three months ended January 31, 2004. BUSINESS RESTRUCTURING EXPENSES AND ASSET IMPAIRMENT In May 2002, we completed a restructuring plan that reduced our workforce by approximately 25%, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down our infrastructure and to consolidate our operations. 19 Components of business restructuring expenses, asset impairments and the remaining restructuring accruals as of January 31, 2004 are as follows (in thousands): FACILITY LEASE ABANDONMENT ----------------- Balance as of October 31, 2003 ............ $ 964 Cash activity ....................... (81) Non-cash activity ................... (52) --------- Balance as of January 31, 2004 ............ $ 831 ========= In March 2003, we signed an agreement to sublease a portion of our abandoned facilities. The anticipated rent payments from this sublease are approximately $0.5 million through January 2006. In addition, we signed another agreement to sublease a portion of our abandoned facilities during the third fiscal quarter of 2003. The anticipated rent payments from this sublease are approximately $0.1 million through January 31, 2006. In total, we reduced our restructuring accrual by approximately $52,000 during the three months ended January 31, 2004, principally for rent payments to be received over the next twelve months of both sublease terms. We will assess recoverability of these sublease payments on a quarterly basis. As of January 31, 2004, remaining cash expenditures resulting from the restructuring are estimated to be $0.8 million and relate to facility lease abandonment losses only. We have substantially completed our restructuring efforts initiated in conjunction with the restructuring announcement made during fiscal 2002; however, there can be no assurance that future restructuring efforts will not be necessary. LIQUIDITY AND CAPITAL RESOURCES The following table presents selected financial statistics and information related to our liquidity and capital resources (dollars in thousands): OCTOBER 31, JANUARY 31, 2003 2004 ----------------- ---------------- Cash and cash equivalents ......... $ 14,707 $ 20,735 Short-term investments ............ 16,670 10,715 Working capital ................... 31,671 31,547 Current ratio ..................... 6.6:1 6.7:1 Days sales outstanding ............ 30 40 Our principal sources of liquidity at January 31, 2004 consisted of $20.7 million in cash and cash equivalents and $10.7 million in short-term investments. In June 2003, we renegotiated our line of credit with Silicon Valley Bank. The committed revolving line is an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit contains provisions that prohibit the payment of cash dividends and require the maintenance of specified levels of tangible net worth and certain financial performance covenants measured on a monthly basis. The line of credit matures in June 2004. As of January 31, 2004, there were no borrowings outstanding under the revolving line of credit and no term loans outstanding. Cash provided by operating activities for the three months ended January 31, 2004 was approximately $607,000 primarily due to higher gross margin as a result of our transition to a royalty model with HP and changes in our 20 product mix. Our gross margin as well as our continued control over operating expenditures resulted in lower net loss for the three months ended January 31, 2004. Cash provided by investing activities was approximately $5.5 million during the three months ended January 31, 2004 primarily due to the timing of short-term investment transactions and reflects the maturity of held-to-maturity investments, net of purchases. Our investment policy, related to debt instruments, places greater emphasis on the safeguarding of cash and only allows us to invest in high quality short-term investments. Capital expenditures were approximately $0.2 million and reflect our investments in computer equipment and software, test equipment, software development tools and leasehold improvements, all of which were required to support our ongoing research and development in our technologies and expanding our product offerings. We anticipate moderate additional capital expenditures during fiscal 2004, primarily to support our ongoing product development efforts. Cash utilized by financing activities was approximately $47,000 for the three months ended January 31, 2004. We did not repurchase any common stock through our stock repurchase program during the three months ended January 31, 2004. We have funded our operations to date primarily through product sales, sales of preferred stock and our initial public offering. Our initial public offering resulted in aggregate gross proceeds to us of $98.2 million. At January 31, 2004, we had no long-term debt. We believe our existing cash balances and our credit facilities will be sufficient to meet our capital requirements beyond the next 12 months. However, we could be required or could elect to seek additional funding prior to that time. Our future capital requirements will depend on many factors, including the rate of revenue growth, the timing and extent of spending to support product development efforts, the timing of introductions of new products and enhancements to existing products, the amount of cash used to fund our stock repurchase program, and market acceptance of our products. This quarter, we entered into a strategic relationship with NexQL Corporation for the joint development of advanced data management solutions. During the term of this and other strategic agreements, we will provide funding up to $2.5 million to NexQL. Additionally, we may enter into additional strategic arrangements or acquisitions in the future that could require us to seek additional equity or debt financing. We cannot assure you that additional equity or debt financing, if required, will be available to us on acceptable terms, or at all. STOCK REPURCHASE PROGRAM In September 2001, our board of directors authorized a stock repurchase program pursuant to which we were authorized to repurchase up to $5.0 million of our common stock in the open market. From September 2001 to April 2002, we repurchased 661,300 shares of our common stock at an aggregate purchase price of $2.1 million. In May 2002, our board of directors authorized the extension of our stock repurchase program and authorized the repurchase up to an additional $5.0 million worth of our common stock, for an aggregate amount of up to $7.1 million. From May 2002 through October 31, 2002, we repurchased 1,714,465 shares of our common stock at an aggregate purchase price of $1.7 million. In October 2002, our board of directors authorized the further extension of our stock repurchase program through the end of 2003. From November 2002 to October 31, 2003, we repurchased 1,772,300 shares of our common stock at an aggregate purchase price of $2.0 million. As of October 31, 2003, we had repurchased an aggregate of 4,148,065 shares of our common stock for an aggregate purchase price of $5.7 million under our stock repurchase program representing a total of approximately 15% of the Company. We did not repurchase any shares of our common stock during the three months ended January 31, 2004. Under the repurchase program, the stock will be purchased in the open market or privately negotiated transactions from time to time in compliance with the SEC's Rule 10b-18, subject to market conditions, applicable legal requirements and other factors. The timing and amounts of any purchases will be as determined by our management from time to time or may be suspended at any time without prior notice, depending on market conditions and other factors they deem relevant. The timing and size of any future stock repurchases are subject to market conditions, stock prices, cash position and other cash requirements. 21 CONTRACTUAL CASH OBLIGATIONS AND COMMITMENTS We lease office space and equipment under long-term operating lease agreements that expire on various dates through April 15, 2006. In April 2000, we relocated our headquarters in accordance with an agreement to lease approximately 63,500 square feet of administrative office space in Austin, Texas. The term of the lease agreement is approximately six years, from April 1, 2000 through April 15, 2006, and represents a lease commitment of approximately $1.8 million per year through the lease term. In conjunction with entering into the lease agreement, we signed an unconditional, irrevocable letter of credit with a bank for $100,000, which is secured by a $3.0 million line of credit. The following summarizes our contractual cash obligations as of January 31, 2004 (in thousands): PAYMENTS DUE BY PERIOD -------------------------------------------------------------------- LESS THAN MORE THAN TOTAL 1 YEAR 1-3 YEARS 3-5 YEARS 5 YEARS ------- --------- --------- --------- --------- Operating leases ................ $ 4,594 $ 2,213 $ 1,924 $ 457 $ - NexQL investment ................ $ 850 $ 850 $ - $ - $ - NexQL loan facility* ............ $ 1,440 $ 1,440 $ - $ - $ - Subleases ....................... (567) (220) (347) - - ------- ------- ------- ----- ----- Operating leases, net ........... $ 6,317 $ 4,283 $ 1,577 $ 457 $ - ======= ======= ======= ===== ===== * Pursuant to strategic agreements with NexQL, the Company may provide up to $1.5 million of the loan facility, over a discretionary time period. RECENT ACCOUNTING PRONOUNCEMENTS In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51, which addresses consolidation by business enterprises of variable interest entities (VIEs) either: (1) that do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) in which the equity investors lack an essential characteristic of a controlling financial interest. In December 2003, the FASB completed deliberations of proposed modifications to FIN 46 (Revised Interpretations) resulting in multiple effective dates based on the nature as well as the creation date of the VIE. VIEs created after January 31, 2003, but prior to January 1, 2004, may be accounted for either based on the original interpretation or the Revised Interpretations. However, the Revised Interpretations must be applied no later than the second quarter of fiscal year 2004. VIEs created after January 1, 2004 must be accounted for under the Revised Interpretations. There has been no material impact to our financial statements from potential VIEs entered into after January 31, 2003 and we do not expect there to be a material impact to our financial statements from the adoption of the deferred provisions in the second quarter of fiscal year 2004. In December 2003, the SEC issued Staff Accounting Bulletin No. 104 (SAB 104), Revenue Recognition, which codifies, revises and rescinds certain sections of SAB 101, Revenue Recognition, in order to make this interpretive guidance consistent with current authoritative accounting and auditing guidance and SEC rules and regulations. The changes noted in SAB 104 did not have a material effect on our condensed consolidated results of operations, financial position or cash flows. 22 ADDITIONAL FACTORS THAT MAY AFFECT FUTURE RESULTS In addition to the other information in this Form 10-Q, the following factors should be considered in evaluating Crossroads and our business. These factors include, but are not limited to the factors listed below. Additional risks and uncertainties that we are unaware of or that we currently deem immaterial also may become important factors that affect us. WE HAVE INCURRED SIGNIFICANT LOSSES AND NEGATIVE CASH FLOW, WE EXPECT FUTURE LOSSES AND WE MAY NEVER MAINTAIN CONSISTENT PROFITABILITY OR A CASH FLOW POSITIVE POSITION. We have incurred significant losses in every fiscal quarter since fiscal 1996 and expect to continue to incur losses in the future. As of January 31, 2004, we had an accumulated deficit of $148.5 million. We cannot be certain that we will be able to generate sufficient revenue to achieve profitability or become consistently cash flow positive. Although we restructured our organization in 2002, which significantly reduced our expense structure, we still expect to incur significant sales and marketing, research and development and general and administrative expenses and, as a result, we expect to continue to incur losses. We were cash flow positive for the three months ended January 31, 2004, but may not be cash flow positive in the second fiscal quarter of 2004. We expect fluctuations in our cash flow position to continue in future quarters throughout fiscal 2004. WE HAVE EXPERIENCED AND EXPECT TO CONTINUE TO EXPERIENCE SIGNIFICANT PERIOD-TO-PERIOD FLUCTUATIONS IN OUR REVENUE AND OPERATING RESULTS, WHICH MAY RESULT IN VOLATILITY IN OUR STOCK PRICE. We have experienced and expect to continue to experience significant period-to-period fluctuations in our revenue and operating results due to a number of factors, and any such variations and factors may cause our stock price to fluctuate. Accordingly, you should not rely on the results of any past quarterly or annual periods as an indication of our future performance. It is likely that in some future period our operating results will be below the expectations of public market analysts or investors. If this occurs, our stock price may drop, perhaps significantly. A number of factors, some of which are beyond our control, may particularly contribute to fluctuations in our revenue and operating results, including: - changes in general economic conditions and specific economic conditions in the computer, storage, and networking industries; - timing and amount of intellectual property licenses; - the timing of orders from, and product integration by, our customers, particularly our original equipment manufacturer (OEM) customers, and the tendency of these customers to change their order requirements frequently with little or no advance notice to us; - the rate of adoption of storage area networks (SANs) as an alternative to existing data storage and management systems; - the ongoing need for storage routing products in storage area network architectures; - the deferrals of customer orders in anticipation of new products, services or product enhancements from us or our competitors or from other providers of storage area network products; - the rate at which new markets emerge for products we are currently developing; - the deferrals of customer orders based on budgetary restrictions; - the successful launch and customer acceptance of our new products; - disruptions or downturns in general economic activity resulting from terrorist activity and armed conflict; - increases in prices of components used in the manufacture of our products; and 23 - variations in the mix of our products sold and the mix of distribution channels through which they are sold. In addition, potential and existing OEM customers often place initial orders for our products for purposes of qualification and testing. As a result, we may report an increase in sales or a commencement of sales of a product in a quarter that will not be followed by similar sales in subsequent quarters as OEMs conduct qualification and testing. This order pattern could lead to fluctuations in quarterly revenue and gross profits. GLOBAL ECONOMIC CONDITIONS MAY CONTINUE TO NEGATIVELY IMPACT US AND THE PRICE OF OUR COMMON STOCK. The macroeconomic environment and capital spending on information technology in the past two fiscal years resulted in continued uncertainty in our revenue expectations. The operating results of our business depend on the overall demand for storage area network products. Because our sales are primarily to major corporate customers whose businesses fluctuate with general economic and business conditions, continued soft demand for storage area network products caused by budgetary constraints has resulted in decreased revenue. We may be especially prone to this as a result of the relatively high percentage of revenue we have historically derived from the high-tech industry, which has been more adversely impacted by the economic environment. In particular, continuing economic uncertainty has resulted in a general reduction in information technology spending. This reduction in information technology spending has led to a decline in our growth rates compared to historical trends. Customers may continue to defer or reconsider purchasing products if they continue to experience a lack of growth in their business or if the general economy fails to significantly improve, resulting in a continued decrease in our product revenue. THE STORAGE TECHNOLOGY MARKET IS CHARACTERIZED BY RAPID TECHNOLOGICAL EVOLUTION, AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP NEW PRODUCTS. The market for our products is characterized by rapidly changing technology and evolving industry standards and is highly competitive with respect to timely innovation. The introduction of new products embodying new or alternative technology or the emergence of new industry standards could render our existing products obsolete or unmarketable. Our future success will depend in part on our ability to anticipate changes in technology, to gain access to such technology for incorporation into our products and to develop new and enhanced products on a timely and cost-effective basis. Risks inherent in the development and introduction of new products include: - delay in our initial shipment of new products; - the difficulty in forecasting customer demand accurately; - our inability to expand production capacity fast enough to meet customer demand; - the possibility that new products may erode demand for our current products; - the possibility that we release new products with undetected errors; - competitors' responses to our introduction of new products; and - the desire by customers to evaluate new products for longer periods of time before making a purchase decision. We have also recently entered into a strategic relationship with NexQL Corporation for the joint development of advanced data management solutions. This relationship may not result in additional products that obtain market acceptance. In addition, we must be able to maintain the compatibility of our products with future device technologies, and we must rely on producers of new device technologies to achieve and sustain market acceptance of those technologies. Development schedules for high-technology products are subject to uncertainty, and we may not meet our product 24 development schedules. If we are unable, for technological or other reasons, to develop products in a timely manner or if the products or product enhancements that we develop do not achieve market acceptance, our business will be harmed. FAILURE TO MANAGE OUR BUSINESS EFFECTIVELY COULD SERIOUSLY HARM OUR BUSINESS, FINANCIAL CONDITION, AND PROSPECTS. Our ability to successfully implement our business plan, develop and offer products, and manage our business in a rapidly evolving market requires a comprehensive and effective planning and management process. We continue to change the scope of our operations, including managing our headcount appropriately. Changes in our business, headcount, organizational structure and relationships with customers and other third parties has placed, and will continue to place, a significant strain on our management systems and resources. Our failure to continue to improve upon our operational, managerial and financial controls, reporting systems, and internal control procedures, and our failure to continue to train and manage our work force, could seriously harm our business and financial results. AN ADVERSE DECISION IN THE VARIOUS SECURITIES CLASS ACTION LAWSUITS FILED AGAINST US MAY HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS AND FINANCIAL PERFORMANCE. We and several of our officers and directors, were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On November 22, 2002, the court granted our motion for summary judgment, concluding that the plaintiffs failed to demonstrate an essential element to their claim of securities fraud. On February 26, 2003, the plaintiffs filed a notice of appeal to the Fifth Circuit Court of Appeals. On December 3, 2003, the parties conducted oral argument on plaintiffs' appeal before the United States Circuit Court for the Fifth Circuit. The Fifth Circuit has not yet issued its ruling on plaintiffs' appeal. The plaintiffs are seeking unspecified amounts of compensatory damages, interest and costs, including legal fees. It is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, that we might incur in connection with such actions. An adverse judgment may have a material adverse effect on our business and financial performance. OUR BUSINESS IS DEPENDENT ON THE STORAGE AREA NETWORK MARKET, WHICH IS UNPREDICTABLE, AND IF THIS MARKET DOES NOT DEVELOP AND EXPAND AS WE ANTICIPATE, OUR BUSINESS WILL SUFFER. Substantially all of our products are used exclusively in SANs and, therefore, our business is dependent on the SAN market. Accordingly, the widespread adoption of SANs for use in organizations' computing systems is critical to our future success. Most of the organizations that would be likely to purchase our products have invested substantial resources in their existing computing and data storage systems and, as a result, may be reluctant or slow to adopt a new approach like SANs, particularly in the current economic environment. SANs are often implemented in connection with the deployment of new storage systems and servers. Therefore, our future success is also substantially dependent on the market for new storage systems and servers. Furthermore, the ability of the different components used in a SAN to function effectively, or interoperate, with each other when placed in a computing system has not yet been achieved on a widespread basis. Until greater interoperability is achieved, customers may be reluctant to deploy SANs. Our success in generating revenue in the emerging SAN market will depend on, among other things, our ability to: - educate potential OEM customers, distributors, system integrators, storage service providers and end-user organizations about the benefits of SANs and storage router technology, including, in particular, the ability to use storage routers with SANs to improve system back up and recovery processes; - maintain and enhance our relationships with OEM customers, distributors, system integrators, storage system providers and end-user organizations; - predict and base our products on standards which ultimately become industry standards; and - achieve interoperability between our products and other SAN components from diverse vendors. 25 WE HAVE LIMITED PRODUCT OFFERINGS AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP IN A TIMELY MANNER NEW AND ENHANCED PRODUCTS THAT ACHIEVE MARKET ACCEPTANCE. We currently have a limited number of products that we sell in commercial quantities. Our future growth and competitiveness will depend greatly on the market acceptance of our newly introduced product lines, including the 6000 and 10000 storage routers as well as the ServerAttach line of products, all of which we released in 2002. We have received revenue from the sale of our 6000, 10000 and ServerAttach line of products; however, the market acceptance of our ServerAttach line of products sold through the channel remains uncertain. If the ServerAttach line of products does not achieve sufficient market acceptance, our future growth prospects could be seriously harmed. Moreover, even if we are able to develop and commercially introduce new products and enhancements, these new products or enhancements may not achieve market acceptance. Factors that may affect the market acceptance of our products, some of which are beyond our control, include the following: - growth of the SAN market; - changing requirements of customers within the SAN market; - performance, quality, price and total cost of ownership of our products; - availability, performance, quality and price of competing products and technologies; - our customer service and support capabilities and responsiveness; and - successful development of our relationships with existing and potential OEM, distributor, system integrator and storage system provider customers. WE DEPEND ON A LIMITED NUMBER OF CUSTOMERS FOR THE VAST MAJORITY OF OUR REVENUE. THE LOSS OF OR SIGNIFICANT REDUCTION IN ORDERS FROM ANY KEY CUSTOMERS WOULD SIGNIFICANTLY REDUCE OUR REVENUE AND WOULD SUBSTANTIALLY HARM OUR FUTURE RESULTS OF OPERATIONS. In fiscal 2001, 2002, and 2003, 51%, 75% and 75% of our total revenue, respectively, was derived from two OEM customers (information for 2001 and 2002 assumes the subsequent merger of HP and Compaq). In fiscal 2003, HP and StorageTek represented 54% and 21% of our total revenue, respectively. In May 2002, the merger of HP and Compaq significantly increased our customer concentration as both HP and Compaq had been significant customers to that point. Even though we were able to add EMC to our list of significant OEM customers for the three months ended January 31, 2004, our operating results in the foreseeable future will continue to depend on sales to a relatively small number of OEM customers. Therefore, the loss of any of our key OEM customers, or a significant reduction in sales to any one of them, would significantly reduce our revenue. OUR OEM CUSTOMERS REQUIRE OUR PRODUCTS TO UNDERGO A LENGTHY AND EXPENSIVE QUALIFICATION PROCESS THAT DOES NOT ASSURE PRODUCT SALES. Prior to offering our products for sale, our OEM customers require that each of our products undergo an extensive qualification process, which involves interoperability testing of our product in the OEM's system as well as rigorous reliability testing. This qualification process may continue for a year or longer. However, qualification of a product by an OEM does not assure any sales of the product to the OEM. Despite this uncertainty, we devote substantial resources, including sales, marketing and management efforts, toward qualifying our products with OEMs in anticipation of future sales opportunities. If we are unsuccessful or delayed in qualifying any products with an OEM, such failure or delay would preclude or delay sales of that product to the OEM, which may impede our ability to grow our business. 26 DEMAND FOR OUR PRODUCTS DEPENDS SIGNIFICANTLY UPON THE NEED TO INTERCONNECT SMALL COMPUTER SYSTEM INTERFACE (SCSI) TAPE STORAGE SYSTEMS WITH FIBRE CHANNEL SANs, AND WE EXPECT TO FACE COMPETITION FROM MANUFACTURERS OF TAPE STORAGE SYSTEMS THAT INCORPORATE FIBRE CHANNEL INTERFACES INTO THEIR PRODUCTS. In traditional computer networks, system back up is accomplished by transferring data from applications and databases over the servers used in the network to tape drives or other media where the data is safely stored. Tape storage devices generally rely on a SCSI connection to interface with the network in receiving and transmitting data. Our routers enable these SCSI-based storage devices to interface with the Fibre Channel-based components of the SAN. Because our routers allow communication between SCSI storage devices and a Fibre Channel SAN, organizations are able to affect their back up processes over the SAN rather than through the computer network, enabling the servers of the network to remain available for other computing purposes. We currently derive the majority of our revenue from sales of storage routers that are used to connect SCSI-based tape storage systems with SANs. The introduction of tape storage systems that incorporate Fibre Channel interfaces would enable tape storage devices to communicate directly with SANs, without using storage routers. We are aware that a number of manufacturers of storage systems, including several of our current customers, are developing tape storage systems with embedded Fibre Channel interfaces, with products expected to be introduced to market in the near future. If these or other manufacturers are successful in introducing Fibre Channel-based storage systems, demand for our storage router products would be materially reduced and our revenue would decline. OUR RESEARCH AND DEVELOPMENT EFFORTS ARE FOCUSED ON UTILIZING EMERGING TECHNOLOGIES AND STANDARDS AND ANY DELAY OR ABANDONMENT OF EFFORTS TO DEVELOP THESE TECHNOLOGIES OR STANDARDS, BY INDUSTRY PARTICIPANTS, OR FAILURE OF THESE TECHNOLOGIES OR STANDARDS TO ACHIEVE MARKET ACCEPTANCE, COULD COMPROMISE OUR COMPETITIVE POSITION. Our products are intended to complement other SAN products to improve the performance of computer networks by addressing the input/output bottlenecks that have emerged between the storage systems and the servers within a computing system. We have devoted and expect to continue to devote significant resources to developing products based on emerging technologies and standards that reduce input/output bottlenecks, such as internet SCSI (iSCSI). A number of large companies in the computer hardware and software industries are actively involved in the development of new technologies and standards that we expect to incorporate in our new products. Should any of these companies delay or abandon their efforts to develop commercially available products based on these new technologies and standards, our research and development efforts with respect to such technologies and standards likely would have no appreciable value. In addition, if we do not correctly anticipate new technologies and standards, or if our products based on these new technologies and standards fail to achieve market acceptance, our competitors may be better able to address market demand than would we. Furthermore, if markets for these new technologies and standards develop later than we anticipate, or do not develop at all, demand for our products that are currently in development would suffer, resulting in less revenue for these products than we currently anticipate. UNCERTAINTIES INVOLVING SALES AND DEMAND FORECASTS FOR OUR PRODUCTS COULD NEGATIVELY AFFECT OUR BUSINESS. We have limited ability to forecast the demand for our products. In preparing sales and demand forecasts, we rely largely on input from our distribution partners. If our distribution partners are unable to accurately forecast demand, or we fail to effectively communicate with our distribution partners about end-user demand or other time sensitive information, sales and demand forecasts may not reflect the most accurate, up-to-date information. Because we make business decisions based on our sales and demand forecasts, if these forecasts are inaccurate, our business and financial results could be negatively impacted. Furthermore, we may not be able to identify these forecast differences until late in our fiscal quarter. Consequently, we may not be able to make adjustments to our business model without negatively impacting our business and results of operations. WE ARE SUBJECT TO INCREASED INVENTORY RISKS AND COSTS BECAUSE WE MANUFACTURE PRODUCTS IN ADVANCE OF BINDING COMMITMENTS FROM OUR CUSTOMERS TO PURCHASE OUR PRODUCTS. In order to assure availability of our products for some of our largest OEM customers, we manufacture products in advance of purchase orders from these customers based on forecasts provided by them. However, these forecasts do not represent binding purchase commitments and we do not recognize revenue for such products until the product is shipped and risk of loss has passed to the OEM. As a result, we incur inventory and manufacturing costs in advance 27 of anticipated revenue. Because demand for our products may not materialize, this product delivery method subjects us to increased risks of high inventory carrying costs and increased obsolescence and may increase our operating costs. THE LOSS OF OUR PRIMARY CONTRACT MANUFACTURERS, OR THE FAILURE TO FORECAST DEMAND ACCURATELY FOR OUR PRODUCTS OR TO MANAGE OUR RELATIONSHIP WITH OUR PRIMARY CONTRACT MANUFACTURERS SUCCESSFULLY, WOULD NEGATIVELY IMPACT OUR ABILITY TO MANUFACTURE AND SELL OUR PRODUCTS. We rely on a limited number of contract manufacturers, primarily Solectron and Celestica, to assemble the printed circuit board for our current shipping programs, including our 6000 and 10000 and ServerAttach line of products. We generally place orders for products with Solectron and Celestica approximately four months prior to the anticipated delivery date, with order volumes based on forecasts of demand from our customers. Accordingly, if we inaccurately forecast demand for our products, we may be unable to obtain adequate manufacturing capacity from Solectron or Celestica to meet our customers' delivery requirements, or we may accumulate excess inventories. We have on occasion in the past been unable to adequately respond to unexpected increases in customer purchase orders, and therefore were unable to benefit from this incremental demand. Solectron and Celestica have not provided assurance to us that adequate capacity will be available to us within the time required to meet additional demand for our products. OUR PLANS TO INTRODUCE NEW PRODUCTS AND PRODUCT ENHANCEMENTS TO MARKET REQUIRE COORDINATION ACROSS OUR SUPPLIERS AND MANUFACTURERS, WHICH EXPOSES US TO RISKS OF DELAY OR POOR EXECUTION FROM A VARIETY OF SOURCES. We have recently introduced new products and product enhancements, which requires that we coordinate our efforts with those of our component suppliers and our contract manufacturers to rapidly achieve volume production. In addition, we transitioned the manufacturing of our embedded router products to HP. If we should fail to effectively manage our relationships with our component suppliers, our contract manufacturers and other manufacturers of our products or if any of our suppliers or our manufacturers experience delays, disruptions, capacity constraints or quality control problems in their manufacturing operations, our ability to ship products to our customers could be delayed, and our competitive position and reputation could be harmed. Qualifying a new component supplier or contract manufacturer and commencing volume production can be expensive and time consuming. If we are required to change or choose to change suppliers, we may lose revenue and damage our customer relationships. WE DEPEND ON SOLE SOURCE AND LIMITED SOURCE SUPPLIERS FOR CERTAIN KEY COMPONENTS, AND IF WE ARE UNABLE TO BUY THESE COMPONENTS ON A TIMELY BASIS, OUR DELAYED ABILITY TO DELIVER OUR PRODUCTS TO OUR CUSTOMERS MAY RESULT IN REDUCED REVENUE AND LOST SALES. We currently purchase Fibre Channel application specific integrated circuits and other key components for our products from sole or limited sources. To date, most of our component purchases have been made in relatively small volumes. As a result, if our suppliers receive excess demand for their products, we likely will receive a low priority for order fulfillment, as large volume customers will use our suppliers' available capacity. If we are delayed in acquiring components for our products, the manufacture and shipment of our products will also be delayed, which will reduce our revenue and may result in lost sales. We generally use a rolling nine-month forecast of our future product sales to determine our component requirements. Lead times for ordering materials and components vary significantly and depend on factors such as specific supplier requirements, contract terms and current market demand for such components. If we overestimate our component requirements, we may have excess inventory which would increase our costs. If we underestimate our component requirements, we may have inadequate inventory that would delay our manufacturing and render us unable to deliver products to customers on a scheduled delivery date. We also may experience shortages of certain components from time to time, which also could delay our manufacturing. Manufacturing delays could negatively impact our ability to sell our products and damage our customer relationships. COMPETITION WITHIN OUR MARKETS MAY REDUCE SALES OF OUR PRODUCTS AND REDUCE OUR MARKET SHARE. The market for SAN products generally, and storage routers in particular, is increasingly competitive. We anticipate that the market for our products will continually evolve and will be subject to rapid technological change. We currently face direct competition primarily from ADIC, ATTO and Chaparral Network Storage. In addition, 28 other OEM customers could develop products or technologies internally, or by entering into strategic relationships with or acquiring other existing SAN product providers that would replace their need for our products and would become a source of competition. We may face competition in the future from OEMs, including our customers and potential customers, local area network router manufacturers, storage system industry suppliers, including manufacturers and vendors of other SAN products or entire SAN systems, and innovative start-up companies. For example, manufacturers of Fibre Channel switches or directors could seek to include router functionality within their SAN products that would obviate the need for our storage routers. As the market for SAN products grows, we also may face competition from traditional networking companies and other manufacturers of networking products. These networking companies may enter the storage router market by introducing their own products or by entering into strategic relationships with or acquiring other existing SAN product providers. This could introduce additional competition in our markets, especially, if one of our OEMs begins to manufacture our higher end storage routers. While we do not currently face significant direct competition for our ServerAttach products, we anticipate we will see increased competition as this market develops. WE ARE A RELATIVELY SMALL COMPANY WITH LIMITED RESOURCES COMPARED TO SOME OF OUR CURRENT AND POTENTIAL COMPETITORS. Some of our current and potential competitors have longer operating histories, significantly greater resources, broader name recognition and a larger installed base of customers than Crossroads. As a result, these competitors may have greater credibility with our existing and potential customers. They also may be able to adopt more aggressive pricing policies and devote greater resources to the development, promotion and sale of their products than we can to ours, which would allow them to respond more quickly than us to new or emerging technologies or changes in customer requirements. In addition, some of our current and potential competitors have already established supplier or joint development relationships with decision makers at our current or potential customers. These competitors may be able to leverage their existing relationships to discourage these customers from purchasing products from us or to persuade them to replace our products with their products. Increased competition could decrease our prices, reduce our sales, lower our margin, or decrease our market share. These and other competitive pressures may prevent us from competing successfully against current or future competitors, and may materially harm our business. WE HAVE LICENSED OUR STORAGE ROUTER TECHNOLOGY TO A KEY CUSTOMER, WHICH MAY ENABLE THIS CUSTOMER TO COMPETE WITH US. In November 2002, we amended our existing licensing agreement with HP. Pursuant to this amendment we have outsourced the manufacturing of our embedded routers to HP. As a result, we do not incur the inventory and overhead costs of the hardware, and we will receive a royalty from HP for licensing our technology, which will result in less aggregate revenue for us. However, even though total revenue from the sale of our embedded routers will be less in the future, our arrangement will have a positive impact on gross margin. We believe this agreement will allow us to leverage the strengths of both companies, including HP's economies of scale in manufacturing and systems integration expertise and our software, value-added applications and intellectual property. We have been working under this new agreement since the fiscal second quarter of 2003. HP has vastly greater resources and distribution capabilities than we do, and therefore, it could establish market acceptance in a relatively short time frame for any competitive products that it may introduce using our licensed technologies, which, in turn, would reduce demand for our products from HP and could reduce demand for our products from other customers. UNIT PRICES OF SOME OF OUR PRODUCTS HAVE DECREASED OVER TIME, AND IF WE CANNOT INCREASE OUR SALES VOLUMES, OUR REVENUE WILL DECLINE. As storage networking continues to mature as an industry, we have seen a trend towards simplification of devices. The impact of this trend on our business has been the push for, and subsequent ramp of embedded routers being shipped with tape libraries. These embedded routers are lower cost than the stand-alone box routers and this lower cost is passed on to our OEM customers. As our mix shifts from box routers to embedded routers, we will see a reduction in average price per unit and revenue will decline if volume does not increase. To date, some of our agreements with OEM customers, including our largest customer, provide for quarterly reductions in pricing on a product-by-product basis, with the actual discount determined according to the volume potential expected from the customer, the OEM's customer base, the credibility the OEM may bring to our solution, additional technology the 29 OEM may help us incorporate with our product, and other Crossroads products the OEM supports. Notwithstanding, the decreases in our average selling prices of our older generation products generally have been partially offset by higher average selling prices for our newer products, as well as sales to distributors and system integrators where price decreases are not generally required. Nonetheless, we could experience declines in our average unit selling prices for our products in the future, especially if our newer products do not receive broad market acceptance. In addition, declines in our average selling prices may be more pronounced should we encounter significant pricing pressures from increased competition within the storage router market. OUR PRODUCTS ARE COMPLEX AND MAY CONTAIN UNDETECTED SOFTWARE OR HARDWARE ERRORS THAT COULD LEAD TO AN INCREASE IN OUR COSTS OR A REDUCTION IN OUR REVENUE. Networking products such as ours may contain undetected software or hardware errors when first introduced or as new versions are released. Our products are complex and errors have been found in the past and may be found from time to time in the future. In addition, our products include components from a number of third-party vendors. We rely on the quality testing of these vendors to ensure the adequate operation of their products. Because our products are manufactured with a number of components supplied by various third-party sources, should problems occur in the operation or performance of our products, it may be difficult to identify the source. In addition, our products are deployed within SANs from a variety of vendors. Therefore, the occurrence of hardware and software errors, whether caused by our or another vendor's SAN products, could adversely affect sales of our products. Furthermore, defects may not be discovered until our products are already deployed in the SAN. These errors also could cause us to incur significant warranty, diagnostic and repair costs, divert the attention of our engineering personnel from our product development efforts and cause significant customer relations and business reputation problems. WE DEPEND ON OUR KEY PERSONNEL TO MANAGE OUR BUSINESS EFFECTIVELY IN A RAPIDLY CHANGING MARKET, AND IF WE ARE UNABLE TO RETAIN OUR CURRENT PERSONNEL AND HIRE ADDITIONAL PERSONNEL, OUR ABILITY TO SELL OUR PRODUCTS COULD BE HARMED. We believe our future success will depend in large part upon our ability to attract and retain highly skilled managerial, engineering and sales and marketing personnel. Moreover, we maintain a relatively small staff of executive management. The loss of the services of any of our key employees or key management would harm our business. Additionally, our inability to attract or retain qualified personnel in the future or any delays in hiring required personnel, particularly engineers and sales personnel, could delay the development and introduction of, and negatively impact our ability to sell, our products. WE MAY BE UNABLE TO PROTECT OUR INTELLECTUAL PROPERTY, WHICH WOULD NEGATIVELY AFFECT OUR ABILITY TO COMPETE. Our products rely on our proprietary technology, and we expect that future technological advancements made by us will be critical to sustain market acceptance of our products. Therefore, we believe that the protection of our intellectual property rights is and will continue to be important to the success of our business. We rely on a combination of patent, copyright, trademark and trade secret laws and restrictions on disclosure to protect our intellectual property rights. We also enter into confidentiality or license agreements with our employees, consultants and business partners, and control access to and distribution of our software, documentation and other proprietary information. Despite these efforts, unauthorized parties may attempt to copy or otherwise obtain and use our products or technology. Monitoring unauthorized use of our products is difficult, and we cannot be certain that the steps we have taken will prevent unauthorized use of our technology, particularly in foreign countries where applicable laws may not protect our proprietary rights as fully as in the United States. OUR EFFORTS TO PROTECT OUR INTELLECTUAL PROPERTY MAY CAUSE US TO BECOME INVOLVED IN COSTLY AND LENGTHY LITIGATION WHICH COULD SERIOUSLY HARM OUR BUSINESS. In recent years, there has been significant litigation in the United States involving patents, trademarks and other intellectual property rights. Legal proceedings could subject us to significant liability for damages or invalidate our intellectual property rights. Any litigation, regardless of its outcome, would likely be time consuming and expensive to resolve and would divert management's time and attention. Any potential intellectual property litigation against us could force us to take specific actions, including: 30 - cease selling our products that use the challenged intellectual property; - obtain from the owner of the infringed intellectual property right a license to sell or use the relevant technology or trademark, which license may not be available on reasonable terms, or at all; or - redesign those products that use infringing intellectual property or cease to use an infringing trademark. As we have discussed elsewhere in this report, we have engaged in lengthy and costly litigation regarding various patents. While we have prevailed to date in these cases, we cannot assure you that we would prevail in any future effort to enforce our rights in our patents. ANY ACQUISITIONS WE MAKE COULD DISRUPT OUR BUSINESS AND HARM OUR FINANCIAL CONDITION. As part of our growth strategy, we intend to review opportunities to acquire other businesses or technologies that would complement our current products, expand the breadth of our markets or enhance our technical capabilities. For example, we recently entered into certain strategic agreements with NexQL Corporation, a development stage company. Under the terms of these agreements, we have an exclusive right, but not an obligation, to purchase NexQL. Any acquisitions, including any potential acquisition of NexQL, would entail a number of risks that could materially and adversely affect our business and operating results, including: - problems integrating the acquired operations, technologies or products with our existing business and products; - diversion of management's time and attention from our core business; - difficulties in retaining business relationships with suppliers and customers of the acquired company; - risks associated with entering markets in which we lack prior experience; and - potential loss of key employees of the acquired company. OUR PRODUCTS MUST CONFORM TO INDUSTRY STANDARDS IN ORDER TO BE ACCEPTED BY CUSTOMERS IN OUR MARKET. Our products comprise only a part of a SAN. All components of a SAN must uniformly comply with the same industry standards in order to operate efficiently together. We depend on companies that provide other components of the SAN to support prevailing industry standards. Many of these companies are significantly larger and more influential in effecting industry standards than we are. Some industry standards may not be widely adopted or implemented uniformly, and competing standards may emerge that may be preferred by OEM customers or end users. If larger companies do not support the same industry standards that we do, or if competing standards emerge, our products may not achieve market acceptance, which would adversely affect our business. PROVISIONS IN OUR CHARTER DOCUMENTS AND DELAWARE LAW, COULD PREVENT, DELAY OR IMPEDE A CHANGE IN CONTROL OF US AND MAY REDUCE THE MARKET PRICE OF OUR COMMON STOCK. Provisions of our certificate of incorporation and bylaws could have the effect of discouraging, delaying or preventing a merger or acquisition that a stockholder may consider favorable. We also are subject to the anti-takeover laws of the State of Delaware that may discourage, delay or prevent someone from acquiring or merging with us, which may adversely affect the market price of our common stock. Further, in August 2002, our Board of Directors approved, adopted and entered into a Stockholder Rights Plan which also may have the effect of discouraging, delaying or preventing an acquisition which stockholders otherwise may desire to support. OUR STOCK PRICE IS VOLATILE. The market price of our common stock has been volatile in the past and may be volatile in the future. For example, since November 1, 2002, the intra-day market price of our common stock as quoted on The NASDAQ 31 Stock Market fluctuated between $0.50 and $3.81. The market price of our common stock may be significantly affected by the following factors: - actual or anticipated fluctuations in our operating results; - changes in financial estimates by securities analysts or our failure to perform in line with such estimates; - changes in market valuations of other technology companies, particularly those that sell products used in SANs; - announcements by us or our competitors of significant technical innovations, acquisitions, strategic partnerships, joint ventures or capital commitments; - sale of or distribution by Austin Ventures of our common stock to their limited partners or substantial sales by other significant stockholders; - introduction of technologies or product enhancements that reduce the need for storage routers; - the loss of one or more key OEM customers; and - departures of key personnel. The stock market has experienced extreme volatility that often has been unrelated to the performance of particular companies. These market fluctuations may cause our stock price to fall regardless of our performance. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK For a description of the Company's market risks, see "Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended October 31, 2003. ITEM 4. CONTROLS AND PROCEDURES (a) Evaluation of disclosure controls and procedures. We carried out an evaluation, under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 (the "Exchange Act"). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that as of January 31, 2004, the end of the period covered by this report, our disclosure controls and procedures were effective at the reasonable assurance level in timely alerting them to material information relating to Crossroads (including its consolidated subsidiaries) required to be included in our Exchange Act filings. (b) Changes in internal control over financial reporting. During the quarter ended January 31, 2004, there have been no significant changes in our internal control over financial reporting that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 32 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS None. ITEM 2. CHANGES IN SECURITIES, USE OF PROCEEDS AND ISSUER PURCHASES OF EQUITY SECURITIES The Securities and Exchange Commission on October 19, 1999 declared effective our registration statement on Form S-1 (File No. 333-85505) relating to the initial public offering of our common stock. As of January 31, 2004, we have used all of the net offering proceeds for the purchase of temporary investments, consisting of cash, cash equivalents, and short-term investments. We currently intend to use the net proceeds of the offering for working capital and general corporate purposes, including financing accounts receivable and capital expenditures made in the ordinary course of business. We also may apply a portion of the proceeds of the offering to acquire businesses, products and technologies, or enter into joint venture arrangements such as our joint development agreement with NexQL, that are complementary to our business and product offerings. We also may apply a portion of the proceeds to the payment of cash dividends or for additional stock repurchases or other similar transactions. We did not repurchase any shares of our common stock during the first quarter of fiscal 2004. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. ITEM 5. OTHER INFORMATION None. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits 31.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 31.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 32.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 32.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. (b) Reports on Form 8-K During the fiscal quarter ended January 31, 2004, Crossroads filed the following current report on Form 8-K. Information regarding each item reported on is listed below. 33 DATE FILED OR FURNISHED ITEM NO. DESCRIPTION - ---------------- -------- -------------------------------------------------------------------------- December 2, 2003 Item 12 On December 2, 2003, we announced our results of operations for our fiscal year ended October 31, 2003.* - ---------- * This furnished Form 8-K is not to be deemed filed or incorporated by reference into any filing. 34 SIGNATURES Pursuant to the requirements of the Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. CROSSROADS SYSTEMS, INC. March 8, 2004 /s/ Rob Sims ------------- -------------------------------------------- (Date) Rob Sims Chief Executive Officer (Principal Executive Officer) March 8, 2004 /s/ Andrea Wenholz ------------- -------------------------------------------- (Date) Andrea Wenholz Chief Financial Officer (Principal Financial and Accounting Officer) 35 EXHIBIT INDEX EXHIBIT - ------- 31.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 31.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 32.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 32.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002.