UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (MARK ONE) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JULY 31, 2004 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER: 000-30362 CROSSROADS SYSTEMS, INC. (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) DELAWARE 74-2846643 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 8300 NORTH MOPAC EXPRESSWAY AUSTIN, TEXAS 78759 (Address of Registrant's principal executive offices, including zip code.) (512) 349-0300 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. [X] Yes [ ] No Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act.) [ ] Yes [X] No As of September 2, 2004 Registrant had outstanding 25,439,181 shares of common stock, par value $0.001 per share. CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES FORM 10-Q QUARTER ENDED JULY 31, 2004 TABLE OF CONTENTS PAGE ---- PART I FINANCIAL INFORMATION Item 1. Financial Statements (Unaudited) Condensed Consolidated Balance Sheets as of October 31, 2003 and July 31, 2004........................................................ 2 Condensed Consolidated Statements of Operations for the three and nine months ended July 31, 2003 and 2004............................. 3 Condensed Consolidated Statements of Cash Flows for the nine months ended July 31, 2003 and 2004......................................... 4 Notes to Condensed Consolidated Financial Statements................... 5 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations................................................ 13 Item 3. Quantitative and Qualitative Disclosures About Market Risk............. 37 Item 4. Controls and Procedures................................................ 37 PART II OTHER INFORMATION Item 1. Legal Proceedings...................................................... 38 Item 2. Unregistered Sales of Equity Securities and Use of Proceeds............ 38 Item 3. Defaults Upon Senior Securities........................................ 39 Item 4. Submission of Matters to a Vote of Security Holders.................... 39 Item 5. Other Information...................................................... 39 Item 6. Exhibits and Reports .................................................. 39 PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE DATA) OCTOBER 31, JULY 31, 2003 2004 ----------- --------- ASSETS Current assets: Cash and cash equivalents ................................................... $ 14,707 $ 18,829 Short-term investments ...................................................... 16,670 10,653 ----------- --------- Total cash, cash equivalents and short-term investments ................... 31,377 29,482 Accounts receivable, net of allowance for doubtful accounts of $164 and $130, respectively ................................... 2,994 1,980 Inventories, net ............................................................ 1,633 1,611 Prepaids and other current assets ........................................... 1,274 636 ----------- --------- Total current assets ...................................................... 37,278 33,709 Property and equipment, net .................................................... 3,299 2,715 Other assets ................................................................... 288 282 ----------- --------- Total assets .............................................................. $ 40,865 $ 36,706 =========== ========= LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable ............................................................ $ 1,953 $ 2,193 Accrued expenses ............................................................ 2,470 1,632 Accrued warranty costs ...................................................... 802 588 Deferred revenue ............................................................ 382 384 ----------- --------- Total current liabilities ................................................. 5,607 4,797 Commitments and contingencies Stockholders' equity: Common stock, $.001 par value, 175,000,000 shares authorized, 24,368,144 and 25,433,598 shares issued and outstanding, respectively ..... 24 25 Additional paid-in capital .................................................. 182,831 183,258 Deferred stock-based compensation ........................................... (126) (11) Accumulated deficit ......................................................... (147,471) (151,363) ----------- --------- Total stockholders' equity ................................................ 35,258 31,909 ----------- --------- Total liabilities and stockholders' equity ................................ $ 40,865 $ 36,706 =========== ========= See accompanying notes to unaudited condensed consolidated financial statements. 2 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA) THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, --------------------------- --------------------------- 2003 2004 2003 2004 ------------ ------------ ------------ ------------ Revenue: Product ............................. $ 3,741 $ 2,920 $ 21,444 $ 12,551 Royalty and other ................... 1,876 1,957 2,424 6,876 ------------ ------------ ------------ ------------ Total revenue ..................... 5,617 4,877 23,868 19,427 Cost of revenue: Product ............................. 2,547 1,305 14,018 5,934 Royalty and other ................... 91 41 237 158 ------------ ------------ ------------ ------------ Total cost of revenue ............. 2,638 1,346 14,255 6,092 ------------ ------------ ------------ ------------ Gross profit ........................... 2,979 3,531 9,613 13,335 ------------ ------------ ------------ ------------ Operating expenses: Sales and marketing ................. 1,018 1,019 3,033 3,403 Research and development ............ 2,925 3,892 9,063 9,993 General and administrative .......... 1,136 1,158 4,283 3,858 NexQL research and development ...... - - - 721 Business restructuring .............. (201) (73) (341) (187) Non-controlling interest ............ - (215) - (215) Amortization of intangibles ......... - - 173 - ------------ ------------ ------------ ------------ Total operating expenses .......... 4,878 5,781 16,211 17,573 ------------ ------------ ------------ ------------ Loss from operations ................... (1,899) (2,250) (6,598) (4,238) Other income, net ................... 164 120 468 346 ------------ ------------ ------------ ------------ Net loss ............................... $ (1,735) $ (2,130) $ (6,130) $ (3,892) ============ ============ ============ ============ Basic and diluted net loss per share ... $ (0.07) $ (0.08) $ (0.25) $ (0.16) ============ ============ ============ ============ Shares used in computing basic and diluted net loss per share .......... 24,190,122 25,318,050 24,478,962 25,061,443 ============ ============ ============ ============ See accompanying notes to unaudited condensed consolidated financial statements. 3 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (IN THOUSANDS) NINE MONTHS ENDED JULY 31, ------------------- 2003 2004 -------- -------- Cash flows from operating activities: Net loss ..................................................... $ (6,130) $ (3,892) Adjustments to reconcile net loss to net cash provided by (used in) operating activities: Depreciation ............................................... 2,775 1,897 Business restructuring expenses ............................ - (187) Amortization of intangibles ................................ 173 - Loss on disposal of fixed assets ........................... 61 99 Impairment charge on investment in privately-held company .. - 721 Stock-based compensation ................................... 955 114 Provision for doubtful accounts receivable ................. - 35 Provision for excess and obsolete inventory ................ - (93) Changes in assets and liabilities: Accounts receivable ........................................ 2,993 979 Inventories ................................................ 558 115 Prepaids and other current assets .......................... 37 638 Accounts payable ........................................... (2,248) 1,046 Accrued expenses and other ................................. (1,391) (855) -------- -------- Net cash provided by (used in) operating activities ..... (2,217) 617 -------- -------- Cash flows from investing activities: Purchase of property and equipment ........................... (614) (1,413) Purchase of held-to-maturity investments ..................... (12,545) (9,065) Maturity of held-to-maturity investments ..................... 15,787 15,082 Investment in privately-held company ......................... - (721) Payment of note receivable from stockholders ................. 126 - -------- -------- Net cash provided by investing activities ............... 2,754 3,883 -------- -------- Cash flows from financing activities: Proceeds from issuance of common stock ....................... 399 460 Retirement of common stock ................................... - (32) Change in book overdraft ..................................... - (806) Purchase of common stock under open market stock purchase program ................................................. (1,983) - -------- -------- Net cash used in financing activities ................... (1,584) (378) -------- -------- Net increase (decrease) in cash and cash equivalents ............ (1,047) 4,122 Cash and cash equivalents, beginning of period .................. 14,723 14,707 -------- -------- Cash and cash equivalents, end of period ........................ $ 13,676 $ 18,829 ======== ======== See accompanying notes to unaudited condensed consolidated financial statements. 4 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 1. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES In the opinion of management, the accompanying Condensed Consolidated Financial Statements of Crossroads Systems, Inc. (collectively with its wholly-owned subsidiaries, Crossroads or the Company) include all adjustments, consisting only of normal recurring items, necessary to present fairly its financial position as of October 31, 2003 and July 31, 2004, its results of operations for the three and nine month periods ended July 31, 2003 and 2004 and its cash flows for the nine months ended July 31, 2003 and 2004. Certain reclassifications have been made to prior year amounts in order to conform to the current year presentation. The Company adopted new accounting guidance that required consolidation of the balance sheet of NexQL Corporation ("NexQL"), a variable interest entity ("VIE"), beginning April 30, 2004 and the statements of operations and cash flows beginning May 1, 2004. See Footnote 4 for further discussion of the impact of consolidating NexQL. The results of operations for the three and nine months ended July 31, 2004 are not necessarily indicative of results that may be expected for any other interim period or for the full year. The Company defines its operations as two distinct businesses: sales of enterprise data routing solutions for open storage area networks; and NexQL, a pre-revenue development stage enterprise in the data management industry. The accompanying financial data as of July 31, 2004 and for the three and nine month periods ended July 31, 2003 and 2004, have been prepared by the Company, without audit, pursuant to the rules and regulations of the Securities and Exchange Commission (the SEC). Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to the SEC's rules and regulations. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes for the year ended October 31, 2003, included in our Annual Report on Form 10-K. The preparation of financial statements in accordance with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. Revenue Recognition Product revenue is recognized when persuasive evidence of an arrangement exists, delivery has occurred, the price is fixed or determinable, collectibility is probable and the risk of loss has passed to the customer. Revenue from product sales to customers that do not have rights of return, including product sales to Original Equipment Manufacturers (OEMs) and certain distributors, Value Added Resellers (VARs) and system integrators, are recognized upon shipment or when title transfers. Sales and cost of sales related to customers that have rights of return are deferred and subsequently recognized upon sell-through to end-users. Royalty and other revenue includes revenue from the licensing of intellectual property (IP), royalty payments from Hewlett-Packard (HP) and sales of service contracts. IP licensing arrangements can differ, but typically consist of upfront non-refundable fees including payments relating to past and future sales of licensee products. Once a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, the Company records revenue from upfront nonrefundable IP license arrangements. License arrangements can also include a royalty stream that is recognized quarterly based on reports from the licensee. Revenue from royalty payments from HP is recognized monthly based on reports from HP and quarterly from other IP licensees. Service revenue is recognized ratably over the service period. Stock-Based Compensation As of July 31, 2004, the Company has one employee stock-based compensation plan, which is described more fully in Note 9 of our Annual Report on Form 10-K. Stock-based compensation is recognized using the intrinsic value method prescribed in Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," and related interpretations. Accordingly, compensation cost for stock options is measured as the excess, if any, of the fair value of the Company's stock at the date of grant over the amount an employee must pay to acquire the stock amortized over the vesting period. 5 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) The Company allocates stock-based compensation to specific line items within the condensed consolidated statements of operations based on the classification of the employees who receive the benefit. Stock-based compensation was recorded as follows (in thousands): THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ------------------ ------------------ 2003 2004 2003 2004 -------- -------- -------- -------- Cost of revenue .................... $ 3 $ 1 $ 23 $ 3 Sales and marketing ................ 5 - 115 - Research and development ........... 65 7 237 43 General and administrative ......... 124 11 580 68 -------- -------- -------- -------- Total stock-based compensation .. $ 197 $ 19 $ 955 $ 114 ======== ======== ======== ======== The following table illustrates the effect on net loss and loss per share if the Company had applied the fair value recognition provisions of Financial Accounting Standards Board Statement No. 123, "Accounting for Stock-Based Compensation," as amended by SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure," to employee stock-based compensation (in thousands, except share data): THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ----------------------- ----------------------- 2003 2004 2003 2004 ---------- ---------- ---------- ---------- Net loss, as reported ........................ $ (1,735) $ (2,130) $ (6,130) $ (3,892) Stock-based employee compensation expense included in reported net loss .... 197 19 955 114 Stock-based employee compensation expense determined under fair value based method for all awards .................... (3,406) (862) (11,385) (6,124) ---------- ---------- ---------- ---------- Pro forma net loss ........................... $ (4,944) $ (2,973) $ (16,560) $ (9,902) ========== ========== ========== ========== Net loss per share: Basic and diluted - as reported .......... $ (0.07) $ (0.08) $ (0.25) $ (0.16) Basic and diluted - pro forma ............ $ (0.20) $ (0.12) $ (0.68) $ (0.40) 6 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 2. INVENTORIES Inventories, net consist of the following (in thousands): OCTOBER 31, JULY 31, 2003 2004 ----------- ------- Raw materials ............................. $ 1,219 $ 1,427 Work-in-process ........................... - 19 Finished goods ............................ 862 520 ----------- ------- 2,081 1,966 Less: Allowance for excess and obsolete inventory ......................... (448) (355) ----------- ------- $ 1,633 $ 1,611 =========== ======= 3. CONCENTRATIONS Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments and accounts receivable. The Company invests only in high credit quality short-term debt instruments. The Company's sales are primarily concentrated in the United States and are primarily derived from sales to OEMs in the computer storage and server industry. Revenue is concentrated with several major customers. The loss of a major customer, a change of suppliers or a significant technological change in the industry could affect operating results adversely. The Company performs credit evaluations of its customers and generally does not require collateral on accounts receivable balances and provides allowances for potential credit losses, product sales returns and other allowances. The Company has not experienced material credit losses in any of the periods presented. The Company relies on a limited number of contract manufacturers to provide manufacturing services for its products. The inability of any contract manufacturer or supplier to fulfill supply requirements could materially impact future operating results. Additionally, the Company's supplier arrangement for the production of certain vital components of its storage routers is concentrated with a small number of key suppliers. The percentage of sales to significant customers was as follows: THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ------------------- ------------------- 2003 2004 2003 2004 -------- -------- -------- -------- HP ...................... 63.5% 59.7% 61.2% 50.1% StorageTek .............. 15.4% 15.9% 22.6% 23.7% EMC ..................... - 14.8% - 16.9% The level of sales to any customer may vary from quarter to quarter. However, the Company expects that significant customer concentration, particularly to our three major customers, will continue for the foreseeable future. The loss of any one of these customers, or a decrease in the level of sales to any one of these customers, could have a material adverse impact on the Company's financial condition or results of operations. 4. NEXQL During the first fiscal quarter of 2004, the Company entered into a strategic relationship with NexQL, a privately held development stage enterprise in the data management industry. Pursuant to certain agreements with NexQL, the 7 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Company may provide NexQL with up to $1.5 million under a loan facility, over a discretionary time period, and will make an equity investment of $1.0 million. During the nine months ended July 31, 2004, the Company had invested $1.0 million in NexQL and loaned approximately $0.3 million to NexQL. The investment in NexQL has inherent risk as the markets for the technologies or products of NexQL are in the early stages of development and may never materialize. In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), "Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51" which addresses consolidation by business enterprises of VIEs either: (1) that do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) in which the equity investors lack an essential characteristic of a controlling financial interest. In December 2003, the FASB completed deliberations of proposed modifications to FIN 46 (Revised Interpretations) resulting in multiple effective dates based on the nature as well as the creation date of the VIE. VIEs created after January 31, 2003, but prior to January 1, 2004, may be accounted for either based on the original interpretation or the Revised Interpretations. However, the Revised Interpretations must be applied no later than the second quarter of fiscal year 2004. VIEs created after January 1, 2004 must be accounted for under the Revised Interpretations. Management believes that recognition of additional liabilities as a result of consolidating NexQL does not result in any incremental increase in the level of claims on the general assets of the Company and its other subsidiaries, rather, the additional liabilities represent claims against the additional assets recognized by the Company as a result of the consolidation. Conversely, the additional assets recognized as a result of consolidating NexQL do not represent additional assets of the Company that could be used to satisfy claims by the creditors of the Company and its other subsidiaries. Under FIN 46R transition rules, the operating results of NexQL continued to be accounted for on the equity method for the six months ended April 30, 2004. The Company consolidated the statements of operations and cash flows of NexQL beginning May 1, 2004, the beginning of the current quarter. Crossroads did not record any amounts as revenue related to NexQL for the nine months ended July 31, 2004. Net operating expenses and net loss attributable to NexQL for the three and nine months ended July 31, 2004 were approximately $0.6 million and $1.4 million, respectively. Overall results were significantly impacted as a result of our investment in NexQL and adoption of FIN 46R. 5. BUSINESS RESTRUCTURING EXPENSES AND ASSET IMPAIRMENT In May 2002, the Company completed a restructuring plan that reduced its workforce by approximately 25%, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down its infrastructure and to consolidate operations. 8 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) Components of business restructuring expenses and the remaining restructuring accruals as of July 31, 2004 are as follows (in thousands): FACILITY LEASE ABANDONMENT -------------- Balance as of October 31, 2003 .............. $ 964 Cash activity ............................ (81) Non-cash activity ........................ (52) -------- Balance as of January 31, 2004 .............. 831 -------- Cash activity ............................ (81) Non-cash activity ........................ (62) -------- Balance as of April 30, 2004 ................ $ 688 ======== Cash activity ............................ (81) Non-cash activity ........................ (73) -------- Balance as of July 31, 2004 ................. $ 534 ======== The entire accrual amount relates to remaining payments to be made for lease abandonment losses. In March 2003, the Company entered into an agreement to sublease a portion of its abandoned facilities. The anticipated rent payments from this sublease are approximately $0.5 million through January 2006. A second agreement to sublease a portion of its abandoned properties was signed in May 2003. The anticipated rent payments from the second sublease are approximately $0.1 million through January 2006. In total, the Company has reduced its restructuring accrual by approximately $0.4 million during the nine months ended July 31, 2004, principally for rent payments to be received over the next nine to twelve months of the remaining sublease terms. The Company assesses recoverability of these sublease payments on a quarterly basis. The Company has substantially completed its restructuring efforts initiated in conjunction with the restructuring announcement made during fiscal 2002; however, there can be no assurance that future restructuring efforts will not be necessary. 6. LINE OF CREDIT The Company carries a line of credit with its bank. The committed revolving line provides for an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit will mature on June 14, 2005. As of October 31, 2003 and July 31, 2004, there were no borrowings outstanding under this revolving line of credit. 7. COMMITMENTS AND CONTINGENCIES OPERATING LEASES The Company leases office space and equipment under long-term operating lease agreements that expire on various dates through April 15, 2006. In conjunction with entering into a lease agreement for its headquarters, the Company signed an unconditional, irrevocable letter of credit with a bank for $100,000, which is secured by the $3.0 million line of credit. Future minimum lease payments under all non-cancelable operating leases as of July 31, 2004 were approximately $3.0 million. In addition to base rent on its facilities lease, many of the operating lease agreements require that the Company pay a proportional share of the respective facilities' operating expenses. 9 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) GUARANTEES AND PRODUCT WARRANTIES FIN 45, "Guarantor's Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others," requires that upon issuance of a guarantee, the guarantor must disclose and recognize a liability for the fair value of the obligation it assumes under that guarantee. The disclosure requirements of FIN 45 are applicable to the Company's product warranty liability and certain guarantees issued before December 31, 2002. The Company's guarantees issued before December 31, 2002, which would have been disclosed in accordance with the disclosure requirements of FIN 45, were not material. It is the Company's policy to repair or replace products that have been authorized for repair or replacement by the Company's customers. The Company maintains a reserve for the estimated costs of such repairs or replacements and adjusts the reserve based on historical sales volumes as well as actual costs incurred. The Company warrants products for a period from 12 to 39 months following the sale of its products. Activity in the accrued warranty costs during the nine months ended July 31, 2003 and 2004 was as follows (in thousands): BALANCE AT CHARGED TO BALANCE AT BEGINNING COSTS AND END OF OF PERIOD EXPENSES DEDUCTIONS PERIOD ---------- ---------- ---------- ---------- Nine months ended July 31, 2003 Warranty reserve ................. $ 615 $ 290 $ (103) $ 802 ========== ========== ========== ========== Nine months ended July 31, 2004 Warranty reserve ................. $ 802 $ (77) $ (137) $ 588 ========== ========== ========== ========== LEGAL PROCEEDINGS Intellectual Property Litigation On October 17, 2003, the Company filed a lawsuit against Dot Hill Systems, Inc. (Dot Hill) alleging that Dot Hill has infringed two of the Company's patents, U.S. Patent No. 5,941,972 (the '972 patent) and U.S. Patent No. 6,425,035 (the '035 Patent), with some of Dot Hill's products. Subsequently, Dot Hill filed an answer denying infringement and alleging the '972 and '035 Patents are invalid and unenforceable. Dot Hill recently filed a third-party complaint against FalconStor, Inc. (FalconStor), seeking indemnification for certain of Dot Hill's products at issue in the litigation. In response, FalconStor has also denied infringement and alleged the `972 and `035 Patents are invalid and unenforceable. On August 18, 2004, FalconStor and Crossroads settled their claims against one another. The settlement included an upfront license fee from FalconStor to Crossroads and a cross-license of patents between the parties. In the continuing litigation against Dot Hill, Crossroads plans to vigorously defend its patents against all counterclaims. Securities Class Action Litigation The Company and several of its officers and directors were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to 10 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) represent purchasers of the Company's common stock during various periods ranging from January 25, 2000 through August 24, 2000. On February 24, 2003, the Court entered a final judgment in the defendants' favor. Plaintiff's appealed to the United States Court of Appeals for the Fifth Circuit. On April 14, 2004, the Fifth Circuit issued an opinion, which affirmed in part and vacated in part the district court's ruling. The remaining claims were remanded to the district court. On May 12, 2004, the Fifth Circuit denied plaintiff's request for panel rehearing. The Company continues to deny the remaining allegations in the complaint and intends to defend itself vigorously. It is not possible at this time to predict whether the Company will incur any liability or to estimate the damages, or the range of damages, if any, that the Company might incur in connection with this lawsuit. Other From time to time, the Company may be involved in litigation relating to claims arising out of its ordinary course of business. Management believes that, other than the matters described above, there are no claims or actions pending or threatened against the Company, the ultimate disposition of which would have a material impact on the Company's financial position, results of operations or cash flows. EMPLOYMENT CONTRACTS The Company has entered into Employment Agreements with its President and Chief Executive Officer and its Vice President and Chief Financial Officer. Both executives are employed on an "at will" basis and may be terminated at any time, with or without cause. The Company has also entered into Severance Benefit Plans with some executive officers. Pursuant to the terms of these plans, to the extent these executive officers are terminated prior to a change of control involving the Company (i) they will receive a cash payment equal to one month of salary for each quarter of service they have provided to the Company, up to a maximum of twelve months salary and (ii) the vesting of all options held by such executive officer will accelerate by a period of one year. Also see Footnote 10 "Subsequent Events" for information regarding severance benefits to be paid to the Company's chief financial officer. NEXQL COMMITMENT The Company entered into certain strategic agreements to provide a total of up to $2.5 million in debt and equity financing to NexQL, a development stage company. Under the terms of these agreements, the Company has an exclusive right, but not an obligation, to purchase NexQL. If the Company chooses to exercise this right, the purchase would be subject to various conditions, including the amount and type of consideration. Depending upon the structure of the purchase, one condition could be the need to obtain Crossroads' stockholder approval. The exclusive right to purchase NexQL will lapse at various times after NexQL completes certain milestones. 8. NET LOSS PER SHARE In accordance with SFAS No. 128, "Earnings Per Share," basic and diluted net loss per share is computed by dividing the loss to common stockholders by the weighted average number of common shares outstanding for the period, less shares subject to repurchase. Diluted loss per share is equivalent to basic loss per share because all common stock equivalents are antidilutive for all periods presented. Common stock equivalents consist of outstanding stock options. The total number of outstanding stock options excluded from the calculations of diluted net loss per common share was 5,243,492 and 4,955,596 as of July 31, 2003 and 2004, respectively. 11 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED) 9. RELATED PARTY TRANSACTIONS In July 2000, the Company loaned an employee of the Company $50,000 for personal reasons, not equity related, in exchange for a full recourse promissory note due in full, with accrued interest, in 2 years or upon the date in which the employee ceases to remain in service. The note accrues interest at 10.5% per year, compounded semi-annually. The principal and accrued interest was due in one lump sum on July 1, 2002. The terms on this note were extended to July 1, 2004 and the note is currently past due. The balance of approximately $74,000 was reserved in the second fiscal quarter through a charge to general and administrative expense, as collection of the note was uncertain. As of July 31, 2004 the collectibility of the note remains uncertain. 10. SUBSEQUENT EVENTS In August 2004, FalconStor and Crossroads agreed to settle their claims against one another. The settlement included an upfront license fee of $1.3 million from FalconStor to Crossroads and a cross-license of patents between the parties. In late August, 2004, the settlement agreement became finalized when the court entered an order dismissing the claims of FalconStor and Crossroads against each other and amended the complaint filed by Crossroads in its underlying action against Dot Hill Systems Corporation removing certain products that contain FalconStor's technology from the action. NexQL entered into a Master Reseller Agreement on July 30, 2004 with a reseller in Europe. Subject to the terms of the agreement, NexQL has assigned specific customer accounts exclusively to the reseller for an initial fee. In August, NexQL received an initial order from the reseller and has collected $950,000. Generally, NexQL will recognize revenue when persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is probable. Securities and Exchange Commission Staff Accounting Bulletin No. 104-"Revenue Recognition" requires us to estimate returns and warranty expenses prior to recognizing revenue. Since NexQL has no history selling their products, at this time we are not able to estimate returns and warranty expense. Revenue from sales of products prior to the time we are able to estimate returns and warranty expense will be deferred. On August 27, 2004, the vice president and chief financial officer of Crossroads resigned from her position. In accordance with the severance agreement, Crossroads will pay one year of salary, continue health benefits for one year, accelerate the vesting of options to purchase approximately 40,625 shares of Crossroads common stock, and issue 28,882 shares of Crossroads common stock for no additional consideration which otherwise would have been issued in December 2004. 12 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements other than historical or current facts, including, without limitation, statements about our business strategy, plans and objectives of management and our future prospects, are forward-looking statements. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from these expectations. Such risks and uncertainties include, without limitation, the following: - our operating results are difficult to predict and are likely to vary significantly from quarter to quarter in the future; - we are unable to determine at this time if we will be required in accordance with FIN 46R to consolidate our financial results with NexQL Corporation in future quarters and, if so, what the impact on our financial statements would be; - we could be materially harmed in the event of a general economic slowdown resulting in a reduction in information technology spending; - we could be materially harmed if demand for our products is less than we anticipate; - we could be materially harmed if the market for our current and future products fails to develop as we currently anticipate; and - other risks indicated below under the caption "Additional Factors That May Affect Future Results". These risks and uncertainties are beyond our control and, in many cases, we cannot predict the risks and uncertainties that could cause our actual results to differ materially from those indicated by the forward-looking statements. When used in this document, the words "believes," "plans," "expects," "anticipates," "intends," "continue," "may," "will," "could," "should," "future," "potential," "estimate," or the negative of such terms and similar expressions as they relate to us or our management are intended to identify forward-looking statements. The following discussion should be read in conjunction with, and is qualified in its entirety by, the condensed consolidated financial statements and notes thereto included above in Item 1 of this Quarterly Report and the condensed consolidated financial statements and notes thereto and Management's Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K filed with the SEC on January 22, 2004. Historical results and percentage relationships among any amounts in the financial statements are not necessarily indicative of trends in operating results for any future periods. OVERVIEW We are a leading provider of enterprise data routing solutions for open system storage area networks (SANs), based on our market share of storage routers shipped. Our storage routers serve as the interconnect between SANs and the other devices in a computer network and allow organizations to more effectively and efficiently store, manage and ensure the integrity and availability of their data. Specifically, when used in SANs, our storage routers: - improve data transfer speeds within a network; - reduce the time required to back up and restore data; - improve utilization of storage resources; and - preserve and enhance existing server and storage system investments. 13 Last year, we transitioned our embedded router business with our largest customer to a royalty model. This transition has resulted in higher gross margin on lower revenue. During the nine months ended July 31, 2004, we realized a 39% year over year increase in gross margin to $13.3 million on revenue of $19.4 million compared to gross margin of $9.6 million on revenue of $23.9 million during the comparable period in fiscal 2003. Our primary objective throughout 2004 is to transition from being primarily a storage connectivity company to a business that provides more complete, intelligent solutions for the end user. We plan to accomplish this by developing new technology, products and solutions that will leverage our storage routing expertise to solve a wide range of customer problems. We will continue to provide first-in-class connectivity, while offering value-added software that will help customers better utilize resources, lower overall costs and achieve higher performance levels. The key elements of our business strategy in 2004 are: - grow our current market position by solving today's customer storage issues; - build on our core storage networking technologies to offer intelligent networking solutions; - expand our reach into other storage markets; - increase our market leadership by investing in new technologies; and - protect our intellectual property. During the nine months ended July 31, 2004, we made progress on achieving these objectives as follows: - Strategic Relationships. - In December 2003, we announced a strategic relationship with NexQL, a development stage company, for the joint development of advanced data management solutions that are expected to outperform other solutions by orders of magnitude at a fraction of the cost. NexQL is currently in the process of developing and testing their product solution as well as commencing initial customer and reseller relationships. We believe our strategic relationship with NexQL will allow us to capitalize on adjacent markets and offer multiple opportunities for the combination of Crossroads and NexQL technologies. - In March 2004, we announced a strategic relationship with LeftHand Networks, the leading provider of complete, integrated IP SAN solutions. We believe that partnering with LeftHand Networks will enable us to bring a robust network storage solution to the marketplace. This relationship enables the joint development of technology leveraging our core competencies in data routing and network storage connectivity with LeftHand Networks' expertise in distributed storage utilization. - Building on Core Technologies. - Our customers are asking for features such as better performance, guaranteed back up completion, enhanced recovery execution, maximized resource utilization and ease of use. To meet these needs, we are now offering a suite of software, promoted as "Intelligence at the Edge," that focuses on the expansion of our existing technology to bring multiple networking functionality and capabilities to backup storage solutions. - In April 2004, we announced the availability of the Crossroads 6240 Storage Router. The Crossroads 6240 Storage router, along with our current suite of products, serves as a platform for delivering "Intelligence At The Edge," by improving the understanding, utilization and management of high-performance tape library resources. 14 - Customer Base Expansion. We delivered our latest generation products to our existing customers as well as expanded our storage routing customer base. Our customer base further expanded during the nine months ended July 31, 2004, as EMC became our third largest customer, comprising 17% of our total revenue. We have also started new channel programs during fiscal 2004 and are expanding our reach into Europe, North America and South America through new sales partnerships. - Intellectual Property Value. We have entered into various agreements with Adaptec, ADIC, XIOtech, Hitachi and others to license our technology. We have also strengthened our patent portfolio as we now have 25 issued patents and 52 pending patents worldwide. We plan to vigorously defend our patents against these counterclaims. - In November 2003, we filed a lawsuit against Dot Hill Systems, Inc. alleging that Dot Hill has infringed two of our patents, U.S. Patent No. 5,941,972 (the '972 patent) and U.S. Patent No. 6,425,035 (the '035 Patent), with some of Dot Hill's products. Subsequently, Dot Hill filed an answer denying infringement and alleging the '972 and '035 Patents are invalid and unenforceable. In the continuing litigation against Dot Hill, Crossroads plans to vigorously defend its patents against all counterclaims. - Dot Hill subsequently filed a third-party complaint against FalconStor, Inc. (FalconStor), seeking indemnification for certain of Dot Hill's products at issue in the litigation. In response to Dot Hill's complaint, FalconStor also denied infringement and alleged the `972 and `035 Patents are invalid and unenforceable. On August 18, 2004, FalconStor and Crossroads settled their claims against one another. The settlement included an upfront license fee of $1.3 million from FalconStor to Crossroads and a cross-license of patents between the parties. CRITICAL ACCOUNTING POLICIES AND ESTIMATES Management's Discussion and Analysis of Financial Condition and Results of Operations is based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition, deferred taxes, investment in privately-held company and consolidation, warranty obligations, excess and obsolete inventories, allowance for doubtful accounts, facility lease abandonment losses associated with our restructuring and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. We believe the following critical accounting policies, among others, affect our more significant judgments and estimates used in the preparation of our consolidated financial statements: - revenue recognition; - deferred taxes; - investment in privately-held company and consolidation; - warranty obligations; - excess and obsolete inventories; - allowance for doubtful accounts; - facility lease abandonment losses; and - litigation. 15 Revenue recognition. With respect to sales of our products to OEMs, we recognize product revenue when persuasive evidence of an arrangement exists, delivery has occurred, the price is fixed or determinable, collectibility is probable and risk of loss has passed to the OEM. Product sales to distributors, VARs and system integrators who do not have return rights are recognized upon shipment. To the extent that we sell products to distributors, VARs and system integrators that have rights of return, we defer revenue and the related cost of revenue associated with such sales and recognize these amounts when that customer sells our products to its customers. Judgments and estimates must be made and used in connection with the revenue recognized in any given accounting period. Material differences may result in the amount and timing of our revenue, in any given accounting period, if our management alters the method by which they derive such judgments or estimates. Royalty and other revenue includes licensing of intellectual property (IP), royalty payments and sales of service contracts. IP licensing arrangements typically consist of upfront nonrefundable fees, including payments related to past sales of licensed products or payments related to a paid-up license in which the licensee makes a single payment for a lifetime patent license. Once a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, we record revenue from upfront nonrefundable IP license fees. License arrangements can also include a royalty stream that is recognized quarterly based on reports from the licensee. Revenue from royalty payments from HP is recognized monthly based on reports from HP and quarterly from other IP licensees. Service revenue is recognized ratably over the service period. Deferred taxes. In preparing our financial statements, we are required to estimate our income tax obligations. This process involves estimating our actual tax exposure together with assessing temporary differences resulting from differing treatment of items for tax and accounting purposes. These differences result in deferred tax assets and liabilities, which are included within our balance sheet. We must then assess the likelihood that our deferred tax assets will be recovered from future taxable income and, to the extent we believe that recovery is not likely, we must establish a valuation allowance. If we change this valuation allowance in a period, we must include an expense or benefit within the tax provision in our statement of operations. Judgment is required in determining our deferred tax assets and liabilities and our valuation allowance recorded against our net deferred tax assets. In assessing the potential realization of deferred tax assets, we consider whether it is more likely than not that some portion or all of the deferred tax assets will be realized. The ultimate realization of deferred tax assets is dependent upon us attaining future taxable income during the period in which our deferred tax assets are recoverable. Due to uncertainty surrounding our ability to generate taxable income in the future, we have determined that it is more likely than not that we will not be able to utilize any of the benefits of our deferred tax assets, including net operating loss carry forwards, before they expire. Therefore, we have provided a 100% valuation allowance on our deferred tax assets, and our net deferred tax assets as of July 31, 2004 is zero. Investment in privately-held company and consolidation. We assess the impairment of investments whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors considered important which could trigger an impairment review include: (i) inherent risk of investment due to stage of development, (ii) underperformance relative to projected future operating results, and (iii) changes in the strategy of business. When we determine that the carrying value of an investment may not be recoverable, an impairment charge is recorded. As of July 31, 2004, we had a minority equity interest in NexQL of approximately 17% and we held two of NexQL's board of director seats. Currently, NexQL has a negative equity position. If we are required to consolidate our financial results with NexQL in the future, any additional losses will impact our consolidated statement of operations. The factors used to determine how we will account for our interest in NexQL in the future makes it difficult for us to assess the impact of NexQL on our financial results in future periods. Warranty obligations. We provide for the estimated cost of product warranties at the time revenue is recognized. These estimates are developed based on historical information. While we engage in extensive product quality programs and processes, including actively monitoring and evaluating the quality of our component suppliers, our warranty obligation is affected by product failure rates, material usage and service delivery costs incurred in correcting a product failure. Should actual product failure rates, material usage or service delivery costs differ from our estimates, revisions to the estimated warranty liability would be required. 16 Excess and obsolete inventory. We write-down our inventory for estimated obsolescence or unmarketable inventory based on the difference between the cost of inventory and the estimated market value derived by assumptions about future demand and market conditions. If actual demand and/or market conditions are less favorable than those projected by management, additional inventory write-downs may be required. Allowance for doubtful accounts. We assess the collectibility of outstanding customer invoices and in doing such, we maintain an allowance for estimated losses resulting from the non-collection of customer receivables. In estimating this allowance, we consider factors such as: - historical collection experience; - a customer's current credit-worthiness; - customer concentrations; - age of the receivable balance, both individually and in the aggregate; and - general economic conditions that may affect a customer's ability to pay. Actual customer collections could differ from our estimates. For example, if the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Facility lease abandonment losses. We vacated excess leased facilities as a result of the restructuring plan we completed during fiscal 2002. We estimated costs of vacating these leased facilities, including estimated costs to sublease, based on market information and trend analysis. Any sublease payments received by us are recorded as a reduction to this accrual based on the specified sublease terms. Actual results may differ from these estimates in the near term, and such differences could be material to our financial statements. Litigation. We evaluate contingent liabilities, including pending or threatened litigation in accordance with SFAS No. 5, "Accounting for Contingencies" and record accruals when the outcome of these matters is deemed probable and the liability is reasonably estimable. We make these assessments based upon the facts and circumstances, and in some instances based in part upon the advice of outside legal counsel. As of July 31, 2004, we have not accrued any material costs associated with any pending or threatened litigation, as no amounts have been deemed probable or reasonably estimable. However, any changes in the pending or threatened litigation could result in revisions to our estimates of the potential liability and could materially impact our results of operations and financial position. 17 RESULTS OF OPERATIONS Our net loss for the three and nine months ended July 31, 2004 was $2.1 million and $3.9 million, respectively. Our net loss for three and nine months ended July 31, 2003 was $1.7 million and $6.1 million, respectively. Our investment in NexQL had a significant impact on our current net loss. Net operating expenses and net loss attributable to NexQL for the three and nine months ended July 31, 2004 were approximately $0.6 million and $1.4 million, respectively. The following table sets forth, for the periods indicated, a year-over-year comparison of the key components of our revenue, costs of revenue and gross profit: THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ----------------------- ----------------------- 2003 2004 2003 2004 ---------- ---------- ---------- ---------- (DOLLARS IN THOUSANDS) (DOLLARS IN THOUSANDS) TOTAL REVENUE .................. $ 5,617 $ 4,877 $ 23,868 $ 19,427 Product ..................... $ 3,741 $ 2,920 $ 21,444 $ 12,551 Royalty and other ........... $ 1,876 $ 1,957 $ 2,424 $ 6,876 TOTAL COST OF REVENUE .......... $ 2,638 $ 1,346 $ 14,255 $ 6,092 Product ..................... $ 2,547 $ 1,305 $ 14,018 $ 5,934 Royalty and other ........... $ 91 $ 41 $ 237 $ 158 TOTAL GROSS PROFIT ............. $ 2,979 $ 3,531 $ 9,613 $ 13,335 Product ..................... $ 1,194 $ 1,615 $ 7,426 $ 6,617 Royalty and other ........... $ 1,785 $ 1,916 $ 2,187 $ 6,718 TOTAL GROSS PROFIT PERCENTAGE .. 53% 72% 40% 69% Product ..................... 32% 55% 35% 53% Royalty and other ........... 95% 98% 90% 98% TOTAL REVENUE Total revenue is broken out between product revenue and royalty revenue. Last year, we transitioned our embedded router business with HP to a royalty model whereby they would manufacture the products and pay us a specified royalty on each unit shipped. Under this model, our product revenue declined, as expected, because we have outsourced the manufacturing of our embedded routers to HP and the royalty revenue we receive is now classified under royalty and other revenue. A significant portion of our revenue is concentrated among a relatively small number of OEM customers. For the three months ended July 31, 2004, three customers each represented greater than ten percent of our total revenues for combined totals of 90% of our total revenues. We expect that a significant portion of our future revenue will continue to come from sales of products to a relatively small number of customers. Therefore, the loss of, or a decrease in the level of sales to, any one of these customers, could seriously harm our financial condition and results of operations. Product Revenue Product revenue consists of sales of our storage router and ServerAttach lines of products. Our product revenue is primarily generated from our OEM partners. Product revenue decreased 22% and 41% for the three and nine months ended July 31, 2004, respectively, as compared to the comparable periods in fiscal 2003. Product revenue decreased in both comparative periods primarily due to weakened demand from our OEM partners and seasonality, with our third quarter traditionally being our weakest quarter. The decrease in product revenue for the nine months was also the result of our successful transition to a royalty model for embedded products with HP. 18 Royalty and Other Revenue Royalty and other revenue consists of revenue from the licensing of IP, royalty payments from HP and sales of service contracts. IP licensing arrangements typically consist of upfront nonrefundable fees. These fees are collected as consideration for either past or future sales of licensee products. When a license agreement is signed, delivery of the license has occurred and there are no remaining obligations outstanding, we record revenue from upfront nonrefundable IP licensing arrangements. License arrangements can also include a royalty stream that is recognized quarterly based on reports from the licensee. Revenue from royalty payments from HP is recognized monthly based on reports from HP and quarterly from other IP licensees. Service revenue is recognized ratably over the service period. Royalty and other revenue for the nine months ended July 31, 2004 increased as compared to the comparable periods in fiscal 2004 primarily due to our transition to a royalty based model with HP in the third fiscal quarter of 2003. During the three months ended July 31, 2004, as compared to the comparable period in fiscal 2003, royalty and other revenue increased due to greater demand for our royalty products. Given the nature of patent license agreements, the timing of license revenue is difficult to forecast and therefore is expected to cause fluctuations in royalty and other revenue. Our potential to generate patent license revenue in the future will be largely dependent upon our ability to identify and pursue additional, potential licensees. Gross Profit Gross profit is total revenue less total cost of revenue. Total gross profit increased 19% for the three months ended July 31, 2004 and 39% for the nine months ended July 31, 2004 as compared to the comparable periods last year. The increases in total gross profit and gross profit percentage reflect lower cost of product revenue associated with the royalty model with HP, IP license revenue and, to a lesser extent, sales of higher margin products. Cost of product revenue consists primarily of contract manufacturing costs, material costs, manufacturing overhead, third party software licenses, warranty costs and stock-based compensation. Cost of product revenue decreased 49% from the three months ended July 31, 2003 to the three months ended July 31, 2004. Cost of product revenue decreased 58% for the nine months ended July 31, 2003 to the nine months ended July 31, 2004. The decrease in cost of product revenue was expected with the transition to the royalty model with HP. Under this model, HP manufactures our embedded products, which has resulted in lower manufacturing costs to us. In addition, product costs relative to product revenue decreased primarily due to lower manufacturing costs and higher margin product mix. The decrease in cost of product revenue was impacted during the three months ended July 31, 2004 due to decreases of $0.1 million and $0.2 million in both the reserve for excess and obsolete inventories and warranty, respectively. The cost of product revenue may fluctuate based on the introduction of new products and changes in product mix and other fluctuations in the components of cost of product revenue. We expect to introduce new products in the latter part of calendar year 2004. As new or enhanced products are introduced, we must successfully manage the transition from older products to avoid excessive levels of older product inventories, and ensure that sufficient supplies of new products can be delivered to meet customer demands. Our revenue and gross profit margin will be adversely affected if we fail to successfully manage the introductions of these new products. OPERATING EXPENSES Sales and Marketing Expenses Sales and marketing expenses consist primarily of salaries, commissions, travel, tradeshow and advertising programs, other promotional activities and stock-based compensation expenses. The following table sets forth, for the periods indicated, a year-over-year comparison of the key components of our sales and marketing expenses: 19 THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ---------------------- ---------------------- 2003 2004 2003 2004 ---------- ---------- ---------- ---------- (DOLLARS IN THOUSANDS) (DOLLARS IN THOUSANDS) TOTAL SALES AND MARKETING .... $ 1,018 $ 1,019 $ 3,033 $ 3,403 Stock-based compensation .. $ 5 $ - $ 115 $ - Sales and marketing expenses increased during the nine months ended July 31, 2004, as compared to the same period in fiscal 2003, primarily due to additional compensation expense. We began the expansion of our sales and marketing teams during the third fiscal quarter of 2003. Consequently, expenses for the three months ended July 31, 2003 and 2004 were comparatively flat, while expenses for the nine months ended July 31, 2004 were higher on a comparative basis than the nine months ended July 31, 2003. We anticipate that sales and marketing expenses may increase as we plan to launch new products during the last half of the calendar year. As a result of consolidation of NexQL's results, we also absorbed approximately $66,000 of NexQL sales and marketing expenses, primarily for compensation and tradeshow related costs. If NexQL's results continue to be consolidated, we anticipate that sales and marketing expenses related to NexQL would increase in the future with further product introduction and development. Research and Development Expenses Research and development expenses consist primarily of salaries and other personnel-related costs, product development costs and stock-based compensation expenses. The following sets forth, for the periods indicated, a year-over-year comparison of the key components of our research and development expenses: THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ---------------------- ---------------------- 2003 2004 2003 2004 ---------- ---------- ---------- ---------- (DOLLARS IN THOUSANDS) (DOLLARS IN THOUSANDS) TOTAL RESEARCH AND DEVELOPMENT .. $ 2,925 $ 3,892 $ 9,063 $ 9,993 Stock-based compensation ..... $ 65 $ 7 $ 237 $ 43 In general, research and development expenses have increased for both the three and nine months ended July 31, 2004, as compared to the same periods in fiscal 2003, due to increased spending on prototypes and outside services for the development of new products. We anticipate that research and development expenses may increase as we plan to continue the development of our technologies and expand our product offerings. As a result of consolidation of NexQL's results, we also absorbed approximately $0.7 million of NexQL research and development expenses, primarily for compensation and prototype related costs. If NexQL's results continue to be consolidated, we anticipate that research and development costs related to NexQL would increase as they continue to progress through various product development stages. General and Administrative Expenses General and administrative expenses consist primarily of salaries and other personnel-related costs, costs of our administrative, executive and information technology departments, as well as legal and accounting, insurance and stock-based compensation expenses. The following table sets forth, for the periods indicated, a year-over-year comparison of the key components of our general and administrative expenses: 20 THREE MONTHS ENDED NINE MONTHS ENDED JULY 31, JULY 31, ---------------------- ---------------------- 2003 2004 2003 2004 ---------- ---------- ---------- ---------- (DOLLARS IN THOUSANDS) (DOLLARS IN THOUSANDS) TOTAL GENERAL AND ADMINISTRATIVE .. $ 1,136 $ 1,158 $ 4,283 $ 3,858 Stock-based compensation ....... $ 124 $ 11 $ 580 $ 68 The decrease in general and administrative expenses for the nine months ended July 31, 2004, as compared to the same period in fiscal 2003, was primarily due to decreases in insurance, depreciation and stock-based compensation expense. We anticipate that general and administrative expenses may begin to increase throughout the remainder of fiscal 2004 due to additional costs associated with the Sarbanes-Oxley Act of 2002 and other related legislative and regulatory changes as well as due to severance related expenses related to the resignation of the chief financial officer. As a result of consolidation of NexQL's results, we also absorbed approximately $81,000 of NexQL general and administrative expenses, primarily for compensation, legal and insurance related costs. If NexQL's results continue to be consolidated, we anticipate that general and administrative costs related to NexQL would increase as the development company continues to mature. NexQL During the first fiscal quarter of 2004, we entered into a strategic relationship with NexQL, a privately-held development stage company. Pursuant to certain agreements with NexQL, through July 31, 2004 we have invested $1.0 million to purchase NexQL common stock and may provide NexQL with up to an additional $1.5 million under a loan facility, over a discretionary time period. Through July 31, 2004 we have loaned NexQL approximately $0.3 million. We also have an exclusive right, but not an obligation, to purchase NexQL. If we choose to exercise this right, the purchase would be subject to various conditions, including the amount and type of consideration. Depending upon the structure of the purchase, one condition could be the need for us to obtain stockholder approval. The exclusive right to purchase NexQL will lapse at various times after NexQL completes certain milestones. In connection with the adoption of the Revised Interpretations of FIN 46 (FIN 46R), we concluded that NexQL is a VIE and that we are the primary beneficiary. Under FIN 46R transition rules, the operating results of NexQL continued to be accounted for on the equity method for the six months ended April 30, 2004. The Company consolidated the statements of operations and cash flows of NexQL beginning May 1, 2004, the beginning of the current quarter. Crossroads did not record any amounts as revenue related to NexQL for the nine months ended July 31, 2004. Net operating expenses and net loss attributable to NexQL for the three and nine months ended July 31, 2004 were approximately $0.6 million and $1.4 million, respectively. Our overall results were significantly impacted as a result of our investment in NexQL and adoption of FIN 46R. Generally, NexQL will recognize revenue when persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is probable. Securities and Exchange Commission Staff Accounting Bulletin No. 104-"Revenue Recognition" requires us to estimate returns and warranty expenses prior to recognizing revenue. Since NexQL has no history selling their products, at this time we are not able to estimate returns and warranty expense. Revenue from sales of products prior to the time we are able to estimate returns and warranty expense will be deferred. We monitored our investment in NexQL for impairment during the first two quarters of fiscal 2004 and made appropriate reductions in its carrying value and recorded an impairment charge based on the financial condition and near-term prospects of NexQL. These impairment charges are included in the caption, NexQL research and development, in the consolidated statement of operations. The impairment charge, including our percentage of losses on our investment in NexQL, was approximately $0.7 million for the nine months ended July 31, 2004. Our investment in NexQL has inherent risk as the markets for the technologies or products of NexQL are in the early stages of development and may never materialize. If we are required to consolidate in accordance with FIN 46R in 21 the future, any additional losses from NexQL will impact our consolidated statement of operations, which could cause substantial fluctuations in our financial results. Business Restructuring Expenses and Asset Impairment In May 2002, we completed a restructuring plan that reduced our workforce by approximately 25%, or 40 people (primarily in the sales, marketing and general and administrative areas), to scale down our infrastructure and to consolidate our operations. Components of business restructuring expenses and the remaining restructuring accruals as of July 31, 2004 are as follows (in thousands): FACILITY LEASE ABANDONMENT -------------- Balance as of October 31, 2003.............. $ 964 Cash activity............................ (243) Non-cash activity........................ (187) --------- Balance as of July 31, 2004................. $ 534 ========= In March 2003, we entered into an agreement to sublease a portion of our abandoned facilities. The anticipated rent payments from this sublease are approximately $0.5 million through January 2006. In addition, we signed another agreement to sublease a portion of our abandoned facilities during the third fiscal quarter of 2003. The anticipated rent payments from this sublease are approximately $0.1 million through January 2006. In total, we reduced our restructuring accrual by approximately $0.4 million during the nine months ended July 31, 2004, principally for rent payments to be received over the next nine to twelve months of both sublease terms. We assess recoverability of these sublease payments on a quarterly basis. We have substantially completed our restructuring efforts initiated in conjunction with the restructuring announcement made during fiscal 2002; however, there can be no assurance that future restructuring efforts will not be necessary. 22 LIQUIDITY AND CAPITAL RESOURCES The following table presents selected financial statistics and information related to our liquidity and capital resources (dollars in thousands): OCTOBER 31, JULY 31, 2003 2004 ----------- -------- Cash and cash equivalents ................ $ 14,707 $ 18,829 Short-term investments ................... $ 16,670 $ 10,653 Working capital .......................... $ 31,671 $ 28,912 Current ratio ............................ 6.6:1 7:1 Days sales outstanding ................... 30 36 Our principal sources of liquidity at July 31, 2004 consisted of $18.8 million in cash and cash equivalents and $10.7 million in short-term investments. In June 2004, we renewed our line of credit with Silicon Valley Bank. The committed revolving line is an advance of up to $3.0 million with a borrowing base of 80% of eligible accounts receivable. The line of credit contains provisions that prohibit the payment of cash dividends and require the maintenance of specified levels of tangible net worth and certain financial performance covenants measured on a monthly basis. The line of credit matures in June 2005. As of July 31, 2004, there were no borrowings outstanding under the revolving line of credit and no term loans outstanding. Cash provided by operating activities for the nine months ended July 31, 2004 was approximately $0.6 million. The overall increase in cash provided by operating activities during fiscal 2004, as compared to fiscal 2003, is a result of a lower net loss due to higher gross margin and continued control over operating expenditures. Cash provided by investing activities was approximately $3.9 million during the nine months ended July 31, 2004, primarily due to the timing of short-term investment transactions and the maturity of held-to-maturity investments, net of purchases. Our investment policy related to debt instruments places greater emphasis on the safeguarding of cash and requires investment in high quality short-term securities. The cash impact of investing approximately $1.0 million in NexQL is also reflected in our investing activities. Capital expenditures were approximately $1.4 million and reflect our investments in computer equipment, software, test equipment, software development tools and leasehold improvements, all of which were required to support the ongoing research and development in our technologies and expansion of our product offerings. We anticipate additional capital expenditures during the remainder of fiscal 2004, primarily to support our ongoing product development efforts. During the first fiscal quarter of 2004, we entered into a strategic relationship with NexQL for the joint development of advanced data management solutions. Based on certain agreements with NexQL, to date we have provided NexQL with $1.0 million in equity investment and $0.3 million in a loan facility and we have agreed to provide NexQL with up to an additional $1.2 million in a loan facility. Cash utilized by financing activities was approximately $0.4 million for the nine months ended July 31, 2004 as a result of a decrease in our book overdrafts of approximately $0.8 million, due to the timing of vendor payments. We have funded our operations to date primarily through product sales, sales of preferred stock and our initial public offering, resulting in aggregate gross proceeds to us of $98.2 million. At July 31, 2004, we had no long-term debt. We believe our existing cash balances and our credit facilities will be sufficient to meet our capital requirements beyond the next 12 months. However, we could be required or could elect to seek additional funding prior to that time. Our future capital requirements will depend on many factors, including the rate of revenue growth, the timing and extent of spending to support product development efforts, acquisition of companies, products or technologies, the timing of introductions of new products and enhancements to 23 existing products, the amount of cash used to fund our stock repurchase program, and market acceptance of our products. Moreover, we may enter into additional strategic arrangements or acquisitions in the future that could require us to seek equity or debt financing. In particular, we have the exclusive right, but not an obligation, to purchase NexQL. In the event that we elected to exercise this option by purchasing NexQL for cash, we may utilize a substantial portion of our available cash and short-term investments, and therefore may need to obtain additional funding. We cannot assure that additional equity or debt financing, if required, will be available to us on acceptable terms, or at all. STOCK REPURCHASE PROGRAM In September 2001, our board of directors authorized a stock repurchase program pursuant to which we were authorized to repurchase up to $5.0 million of our common stock in the open market. From September 2001 to April 2002, we repurchased 661,300 shares of our common stock at an aggregate purchase price of $2.1 million. In May 2002, our board of directors authorized the extension of our stock repurchase program and authorized the repurchase up to an additional $5.0 million worth of our common stock, for an aggregate amount of up to $7.1 million. From May 2002 through October 31, 2002, we repurchased 1,714,465 shares of our common stock at an aggregate purchase price of $1.7 million. In October 2002, our board of directors authorized the further extension of our stock repurchase program through the end of 2003. From November 2002 to October 31, 2003, we repurchased 1,772,300 shares of our common stock at an aggregate purchase price of $2.0 million. As of October 31, 2003, we had repurchased an aggregate of 4,148,065 shares of our common stock for an aggregate purchase price of $5.7 million under our stock repurchase program representing a total of approximately 15% of the Company based on shares of our common stock outstanding at the commencement of the repurchase program. There were no stock repurchases under our open market stock repurchase program in fiscal 2004. Under future repurchase programs approved by the board of directors, the stock would be purchased in the open market or privately negotiated transactions from time to time in compliance with the SEC's Rule 10b-18, subject to market conditions, applicable legal requirements and other factors. The timing and amounts of any purchases will be as determined by our management from time to time or may be suspended at any time without prior notice, depending on market conditions and other factors they deem relevant. The timing and size of any future stock repurchases are subject to market conditions, stock prices, cash position and other cash requirements. CONTRACTUAL CASH OBLIGATIONS AND COMMITMENTS We lease office space and equipment under long-term operating lease agreements that expire on various dates through April 15, 2006. In April 2000, we relocated our headquarters in accordance with an agreement to lease approximately 63,500 square feet of administrative office space in Austin, Texas. The term of the lease agreement is approximately six years, from April 1, 2000 through April 15, 2006, and represents a lease commitment of approximately $1.8 million per year through the lease term. In conjunction with entering into the lease agreement, we signed an unconditional, irrevocable letter of credit with a bank for $100,000, which is secured by a $3.0 million line of credit. The following summarizes our contractual cash obligations as of July 31, 2004 (in thousands): PAYMENTS DUE BY PERIOD ------------------------------------------------------ LESS THAN MORE THAN TOTAL 1 YEAR 1-3 YEARS 3-5 YEARS 5 YEARS ------- --------- --------- --------- --------- Operating leases ...... $ 3,484 $ 2,117 $ 1,367 $ - $ - NexQL loan facility* .. 1,148 1,148 - - - Subleases ............. (451) (267) (184) - - ------- --------- --------- --------- --------- Total, net ............ $ 4,181 $ 2,998 $ 1,183 $ - $ - ======= ========= ========= ========= ========= * Pursuant to our agreements with NexQL, we may provide up to $1.5 million of the loan facility over a discretionary time period. 24 RECENT ACCOUNTING PRONOUNCEMENTS In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51, which addresses consolidation by business enterprises of variable interest entities (VIEs) either: (1) that do not have sufficient equity investment at risk to permit the entity to finance its activities without additional subordinated financial support, or (2) in which the equity investors lack an essential characteristic of a controlling financial interest. In December 2003, the FASB completed deliberations of proposed modifications to FIN 46 (Revised Interpretations) resulting in multiple effective dates based on the nature as well as the creation date of the VIE. VIEs created after January 31, 2003, but prior to January 1, 2004, may be accounted for either based on the original interpretation or the Revised Interpretations. However, the Revised Interpretations must be applied no later than the second quarter of fiscal year 2004. VIEs created after January 1, 2004 must be accounted for under the Revised Interpretations. The Company has a minority equity interest in NexQL. In connection with the adoption of the Revised Interpretations of FIN 46 (FIN 46R), the Company concluded that NexQL is a VIE and that the Company is the primary beneficiary. Under FIN 46R transition rules, the operating results of NexQL continued to be accounted for on the equity method for the six months ended April 30, 2004. The Company consolidated the statements of operations and cash flows of NexQL beginning May 1, 2004, the beginning of the current quarter. 25 ADDITIONAL FACTORS THAT MAY AFFECT FUTURE RESULTS In addition to the other information in this Form 10-Q, the following factors should be considered in evaluating Crossroads and our business. These factors include, but are not limited to the factors listed below. Additional risks and uncertainties that we are unaware of or that we currently deem immaterial also may become important factors that affect us. This document is qualified in its entirety by these risk factors. If any of the following risks actually occur, they could materially harm our business, financial condition or results of operations. In that case, the market price of our common stock could decline. WE HAVE INCURRED SIGNIFICANT LOSSES AND NEGATIVE CASH FLOW, WE EXPECT FUTURE LOSSES AND WE MAY NEVER BE PROFITABLE OR MAINTAIN A CONSISTENT POSITIVE CASH FLOW POSITION. We have incurred significant losses in every fiscal quarter since fiscal 1996 and expect to continue to incur losses in the future. As of July 31, 2004, we had an accumulated deficit of $151.4 million. We cannot be certain that we will be able to generate sufficient revenue to achieve profitability or become consistently cash flow positive. Although we restructured our organization in 2002, which significantly reduced our expense structure, we still expect to incur significant sales and marketing, research and development and general and administrative expenses and, as a result, we expect to continue to incur losses. We expect fluctuations in our cash flow position to continue in future quarters throughout fiscal 2004. WE HAVE EXPERIENCED AND EXPECT TO CONTINUE TO EXPERIENCE SIGNIFICANT PERIOD-TO-PERIOD FLUCTUATIONS IN OUR REVENUE AND OPERATING RESULTS, WHICH MAY RESULT IN VOLATILITY IN OUR STOCK PRICE. We have experienced and expect to continue to experience significant period-to-period fluctuations in our revenue and operating results due to a number of factors, and any such variations and factors may cause our stock price to fluctuate. Accordingly, you should not rely on the results of any past quarterly or annual periods as an indication of our future performance. It is likely that in some future period our operating results will be below the expectations of public market analysts or investors. If this occurs, our stock price may drop, perhaps significantly. A number of factors, some of which are beyond our control, may particularly contribute to fluctuations in our revenue and operating results, including: - changes in general economic conditions and specific economic conditions in the computer, storage, and networking industries; - timing and amount of intellectual property licenses; - the timing of orders from, and product integration by, our customers, particularly our original equipment manufacturer (OEM) customers, and the tendency of these customers to change their order requirements frequently with little or no advance notice to us; - the rate of adoption of storage area networks (SANs) as an alternative to existing data storage and management systems; - the ongoing need for storage routing products in storage area network architectures; - the deferrals of customer orders in anticipation of new products, services or product enhancements from us or our competitors or from other providers of storage area network products; - the rate at which new markets emerge for products we are currently developing; - the deferrals of customer orders based on budgetary restrictions; - the typical reduction in demand for our products during our fiscal third quarter; 26 - if we are required to consolidate NexQL's financial results with ours; - the successful launch and customer acceptance of our new products; - disruptions or downturns in general economic activity resulting from terrorist activity and armed conflict; - increases in prices of components used in the manufacture of our products; and - variations in the mix of our products sold and the mix of distribution channels through which they are sold. In addition, potential and existing OEM customers often place initial orders for our products for purposes of qualification and testing. As a result, we may report an increase in sales or a commencement of sales of a product in a quarter that will not be followed by similar sales in subsequent quarters as OEMs conduct qualification and testing. This order pattern could lead to fluctuations in quarterly revenue and gross profits. GLOBAL ECONOMIC CONDITIONS MAY CONTINUE TO NEGATIVELY IMPACT US AND THE PRICE OF OUR COMMON STOCK. The macroeconomic environment and capital spending on information technology in the past two fiscal years resulted in continued uncertainty in our revenue expectations. The operating results of our business depend on the overall demand for storage area network products. Because our sales are primarily to major corporate customers whose businesses fluctuate with general economic and business conditions, continued soft demand for storage area network products caused by budgetary constraints has resulted in decreased revenue. We may be especially prone to this as a result of the relatively high percentage of revenue we have historically derived from the high-tech industry, which has been more adversely impacted by the economic environment. In particular, continuing economic uncertainty has resulted in a general reduction in information technology spending. This reduction in information technology spending has led to a decline in our growth rates compared to historical trends. Customers may continue to defer or reconsider purchasing products if they continue to experience a lack of growth in their business or if the general economy fails to significantly improve, resulting in a continued decrease in our product revenue. THE STORAGE TECHNOLOGY MARKET IS CHARACTERIZED BY RAPID TECHNOLOGICAL EVOLUTION, AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP NEW PRODUCTS. The market for our products is characterized by rapidly changing technology and evolving industry standards and is highly competitive with respect to timely innovation. The introduction of new products embodying new or alternative technology or the emergence of new industry standards could render our existing products obsolete or unmarketable. Our future success will depend in part on our ability to anticipate changes in technology, to gain access to such technology for incorporation into our products and to develop new and enhanced products on a timely and cost-effective basis. Risks inherent in the development and introduction of new products include: - delays in our initial shipment of new products; - the difficulty of forecasting customer demand accurately; - our inability to expand production capacity fast enough to meet customer demand; - the possibility that new products may erode demand for our current products; - the possibility that we release new products with undetected errors; - competitors' responses to our introduction of new products; and - the desire by customers to evaluate new products for longer periods of time before making a purchase decision. 27 We have also recently entered into a strategic relationship with NexQL for the joint development of advanced data management solutions. This relationship may not result in additional products that obtain market acceptance. In addition, we must be able to maintain the compatibility of our products with future device technologies, and we must rely on producers of new device technologies to achieve and sustain market acceptance of those technologies. Development schedules for high-technology products are subject to uncertainty, and we may not meet our product development schedules. If we are unable, for technological or other reasons, to develop products in a timely manner or if the products or product enhancements that we develop do not achieve market acceptance, our business will be harmed. FAILURE TO MANAGE OUR BUSINESS EFFECTIVELY COULD SERIOUSLY HARM OUR BUSINESS, FINANCIAL CONDITION AND PROSPECTS. Our ability to successfully implement our business plan, develop and offer products, and manage our business in a rapidly evolving market requires a comprehensive and effective planning and management process. We continue to change the scope of our operations, including managing our headcount appropriately. Changes in our business, headcount, organizational structure and relationships with customers and other third parties has placed, and will continue to place, a significant strain on our management systems and resources. Our failure to continue to improve upon our operational, managerial and financial controls, reporting systems, and internal control procedures, and our failure to continue to train and manage our work force, could seriously harm our business and financial results. AN ADVERSE DECISION IN THE VARIOUS SECURITIES CLASS ACTION LAWSUITS FILED AGAINST US MAY HAVE A MATERIAL ADVERSE EFFECT ON OUR BUSINESS AND FINANCIAL PERFORMANCE. We, and several of our officers and directors, were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On February 24, 2003, the Court entered a final judgment in the defendant's favor. Plaintiff's appealed to the United States Court of Appeals for the Fifth Circuit. On April 14, 2004, the Fifth Circuit issued an opinion, which affirmed in part and vacated in part the district court's ruling. The remaining claims were remanded to the district court. On May 12, 2004, the Fifth Circuit denied plaintiff's request for panel rehearing. We continue to deny the remaining allegations in the complaint and intend to defend ourselves vigorously. It is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, if any, that we might incur in connection with this lawsuit. OUR BUSINESS IS DEPENDENT ON THE STORAGE AREA NETWORK MARKET, WHICH IS UNPREDICTABLE, AND IF THIS MARKET DOES NOT DEVELOP AND EXPAND AS WE ANTICIPATE, OUR BUSINESS WILL SUFFER. Substantially all of our products are used exclusively in SANs and, therefore, our business is dependent on the SAN market. Accordingly, the widespread adoption of SANs for use in organizations' computing systems is critical to our future success. Most of the organizations that would be likely to purchase our products have invested substantial resources in their existing computing and data storage systems and, as a result, may be reluctant or slow to adopt a new approach like SANs, particularly in the current economic environment. SANs are often implemented in connection with the deployment of new storage systems and servers. Therefore, our future success is also substantially dependent on the market for new storage systems and servers. Furthermore, the ability of the different components used in a SAN to function effectively, or interoperate, with each other when placed in a computing system has not yet been achieved on a widespread basis. Until greater interoperability is achieved, customers may be reluctant to deploy SANs. Our success in generating revenue in the emerging SAN market will depend on, among other things, our ability to: - educate potential OEM customers, distributors, system integrators, storage service providers and end-user organizations about the benefits of SANs and storage router technology, including, in particular, the ability to use storage routers with SANs to improve system back up and recovery processes; 28 - maintain and enhance our relationships with OEM customers, distributors, system integrators, storage system providers and end-user organizations; - predict and base our products on standards which ultimately become industry standards; and - achieve interoperability between our products and other SAN components from diverse vendors. WE HAVE LIMITED PRODUCT OFFERINGS AND OUR SUCCESS DEPENDS ON OUR ABILITY TO DEVELOP IN A TIMELY MANNER NEW AND ENHANCED PRODUCTS THAT ACHIEVE MARKET ACCEPTANCE. We currently have a limited number of products that we sell in commercial quantities. Our future growth and competitiveness will depend greatly on the market acceptance of our product lines, including the storage routers and the ServerAttach line of products. We have received revenue from the sale of our storage routers and ServerAttach lines of products; however, the market acceptance of our ServerAttach line of products sold through the channel remains uncertain. If the ServerAttach line of products does not achieve sufficient market acceptance, our future growth prospects could be seriously harmed. Moreover, even if we are able to develop and commercially introduce new products and enhancements, these new products or enhancements may not achieve market acceptance. Factors that may affect the market acceptance of our products, some of which are beyond our control, include the following: - growth of the SAN market; - changing requirements of customers within the SAN market; - performance, quality, price and total cost of ownership of our products; - availability, performance, quality and price of competing products and technologies; - our customer service and support capabilities and responsiveness; and - successful development of our relationships with existing and potential OEM, distributor, system integrator and storage system provider customers. WE DEPEND ON A LIMITED NUMBER OF CUSTOMERS FOR THE VAST MAJORITY OF OUR REVENUE. THE LOSS OF OR SIGNIFICANT REDUCTION IN ORDERS FROM ANY KEY CUSTOMERS WOULD SIGNIFICANTLY REDUCE OUR REVENUE AND WOULD SUBSTANTIALLY HARM OUR FUTURE RESULTS OF OPERATIONS. In fiscal 2001, 2002, and 2003, 51%, 75% and 75% of our total revenue, respectively, was derived from two OEM customers (information for 2001 and 2002 assumes the subsequent merger of HP and Compaq), HP and StorageTek. In fiscal 2003, HP and StorageTek represented 54% and 21% of our total revenue, respectively. In May 2002, the merger of HP and Compaq significantly increased our customer concentration, as both HP and Compaq had been significant customers to that point. Although we added EMC to our list of significant OEM customers for the nine months ended July 31, 2004, our operating results now and in the foreseeable future will continue to depend on sales to a relatively small number of OEM customers. Therefore, the loss of any of our key OEM customers, or a significant reduction in sales to any one of them, would significantly reduce our revenue. OUR OEM CUSTOMERS REQUIRE OUR PRODUCTS TO UNDERGO A LENGTHY AND EXPENSIVE QUALIFICATION PROCESS THAT DOES NOT ASSURE PRODUCT SALES. Prior to offering our products for sale, our OEM customers require that each of our products undergo an extensive qualification process, which involves interoperability testing of our product in the OEM's system as well as rigorous reliability testing. This qualification process may continue for a year or longer. However, qualification of a product by an OEM does not assure any sales of the product to the OEM. Despite this uncertainty, we devote substantial resources, including sales, marketing and management efforts, toward qualifying our products with OEMs in 29 anticipation of future sales opportunities. If we are unsuccessful or delayed in qualifying any products with an OEM, such failure or delay would preclude or delay sales of that product to the OEM, which may impede our ability to grow our business. DEMAND FOR OUR CURRENT PRODUCTS DEPENDS SIGNIFICANTLY UPON THE NEED TO INTERCONNECT SMALL COMPUTER SYSTEM INTERFACE (SCSI) TAPE STORAGE SYSTEMS WITH FIBRE CHANNEL SANS, AND WE EXPECT TO FACE COMPETITION FROM MANUFACTURERS OF TAPE STORAGE SYSTEMS THAT INCORPORATE FIBRE CHANNEL INTERFACES INTO THEIR PRODUCTS. In traditional computer networks, system back up is accomplished by transferring data from applications and databases over the servers used in the network to tape drives or other media where the data is safely stored. Tape storage devices generally rely on a SCSI connection to interface with the network in receiving and transmitting data. Our routers enable these SCSI-based storage devices to interface with the Fibre Channel-based components of the SAN. Because our routers allow communication between SCSI storage devices and a Fibre Channel SAN, organizations are able to affect their back up processes over the SAN rather than through the computer network, enabling the servers of the network to remain available for other computing purposes. We currently derive the majority of our revenue from sales of storage routers that are used to connect SCSI-based tape storage systems with SANs. The introduction of tape storage systems that incorporate Fibre Channel interfaces would enable tape storage devices to communicate directly with SANs, without using storage routers. We are aware that a number of manufacturers of storage systems, including several of our current customers, are developing tape storage systems with embedded Fibre Channel interfaces, with products expected to be introduced to market in the near future. If these or other manufacturers are successful in introducing Fibre Channel-based storage systems, demand for our current storage router products would be materially reduced and our revenue would decline. OUR RESEARCH AND DEVELOPMENT EFFORTS ARE FOCUSED ON UTILIZING EMERGING TECHNOLOGIES AND STANDARDS AND ANY DELAY OR ABANDONMENT OF EFFORTS TO DEVELOP THESE TECHNOLOGIES OR STANDARDS, BY INDUSTRY PARTICIPANTS, OR FAILURE OF THESE TECHNOLOGIES OR STANDARDS TO ACHIEVE MARKET ACCEPTANCE, COULD COMPROMISE OUR COMPETITIVE POSITION. Our products are intended to complement other SAN products to improve the performance of computer networks by addressing the input/output bottlenecks that have emerged between the storage systems and the servers within a computing system. We have devoted and expect to continue to devote significant resources to developing products based on emerging technologies and standards that reduce input/output bottlenecks, such as internet SCSI (iSCSI). A number of large companies in the computer hardware and software industries are actively involved in the development of new technologies and standards that we expect to incorporate in our new products. Should any of these companies delay or abandon their efforts to develop commercially available products based on these new technologies and standards, our research and development efforts with respect to such technologies and standards likely would have no appreciable value. In addition, if we do not correctly anticipate new technologies and standards, or if our products based on these new technologies and standards fail to achieve market acceptance, our competitors may be better able to address market demand than would we. Furthermore, if markets for these new technologies and standards develop later than we anticipate, or do not develop at all, demand for our products that are currently in development would suffer, resulting in less revenue for these products than we currently anticipate. UNCERTAINTIES INVOLVING SALES AND DEMAND FORECASTS FOR OUR PRODUCTS COULD NEGATIVELY AFFECT OUR BUSINESS. We have limited ability to forecast the demand for our products. In preparing sales and demand forecasts, we rely largely on input from our distribution partners. If our distribution partners are unable to accurately forecast demand, or we fail to effectively communicate with our distribution partners about end-user demand or other time sensitive information, sales and demand forecasts may not reflect the most accurate, up-to-date information. Because we make business decisions based on our sales and demand forecasts, if these forecasts are inaccurate, our business and financial results could be negatively impacted. Furthermore, we may not be able to identify these forecast differences until late in our fiscal quarter. Consequently, we may not be able to make adjustments to our business model without negatively impacting our business and results of operations. 30 WE ARE SUBJECT TO INCREASED INVENTORY RISKS AND COSTS BECAUSE WE MANUFACTURE PRODUCTS IN ADVANCE OF BINDING COMMITMENTS FROM OUR CUSTOMERS TO PURCHASE OUR PRODUCTS. In order to assure availability of our products for some of our largest OEM customers, we manufacture products in advance of purchase orders from these customers based on forecasts provided by them. However, these forecasts do not represent binding purchase commitments and we do not recognize revenue for such products until the product is shipped and risk of loss has passed to the OEM. As a result, we incur inventory and manufacturing costs in advance of anticipated revenue. Because demand for our products may not materialize, this product delivery method subjects us to increased risks of high inventory carrying costs and increased obsolescence and may increase our operating costs. THE LOSS OF OUR PRIMARY CONTRACT MANUFACTURERS, OR THE FAILURE TO FORECAST DEMAND ACCURATELY FOR OUR PRODUCTS OR TO MANAGE OUR RELATIONSHIP WITH OUR PRIMARY CONTRACT MANUFACTURERS SUCCESSFULLY, WOULD NEGATIVELY IMPACT OUR ABILITY TO MANUFACTURE AND SELL OUR PRODUCTS. We rely on a limited number of contract manufacturers, primarily Solectron and Celestica, to assemble the printed circuit board for our current shipping programs, including our 6000 and 10000 and ServerAttach line of products. We generally place orders for products with Solectron and Celestica approximately four months prior to the anticipated delivery date, with order volumes based on forecasts of demand from our customers. Accordingly, if we inaccurately forecast demand for our products, we may be unable to obtain adequate manufacturing capacity from Solectron or Celestica to meet our customers' delivery requirements, or we may accumulate excess inventories. We have on occasion in the past been unable to adequately respond to unexpected increases in customer purchase orders, and therefore were unable to benefit from this incremental demand. Solectron and Celestica have not provided assurance to us that adequate capacity will be available to us within the time required to meet additional demand for our products. OUR PLANS TO INTRODUCE NEW PRODUCTS AND PRODUCT ENHANCEMENTS TO MARKET REQUIRE COORDINATION ACROSS OUR SUPPLIERS AND MANUFACTURERS, WHICH EXPOSES US TO RISKS OF DELAY OR POOR EXECUTION FROM A VARIETY OF SOURCES. We have recently introduced new products and product enhancements, which requires that we coordinate our efforts with those of our component suppliers and our contract manufacturers to rapidly achieve volume production. In addition, we transitioned the manufacturing of our embedded router products to HP. If we should fail to effectively manage our relationships with our component suppliers, our contract manufacturers and other manufacturers of our products or if any of our suppliers or our manufacturers experience delays, disruptions, capacity constraints or quality control problems in their manufacturing operations, our ability to ship products to our customers could be delayed, and our competitive position and reputation could be harmed. Qualifying a new component supplier or contract manufacturer and commencing volume production can be expensive and time consuming. If we are required to change or choose to change suppliers, we may lose revenue and damage our customer relationships. WE DEPEND ON SOLE SOURCE AND LIMITED SOURCE SUPPLIERS FOR CERTAIN KEY COMPONENTS, AND IF WE ARE UNABLE TO BUY THESE COMPONENTS ON A TIMELY BASIS, OUR DELAYED ABILITY TO DELIVER OUR PRODUCTS TO OUR CUSTOMERS MAY RESULT IN REDUCED REVENUE AND LOST SALES. We currently purchase Fibre Channel application specific integrated circuits and other key components for our products from sole or limited sources. To date, most of our component purchases have been made in relatively small volumes. As a result, if our suppliers receive excess demand for their products, we likely will receive a low priority for order fulfillment, as large volume customers will use our suppliers' available capacity. If we are delayed in acquiring components for our products, the manufacture and shipment of our products will also be delayed, which will reduce our revenue and may result in lost sales. We generally use a rolling nine-month forecast of our future product sales to determine our component requirements. Lead times for ordering materials and components vary significantly and depend on factors such as specific supplier requirements, contract terms and current market demand for such components. If we overestimate our component requirements, we may have excess inventory which would increase our costs. If we underestimate our component requirements, we may have inadequate inventory that would delay our manufacturing and render us unable to deliver products to customers on a scheduled delivery date. We also may experience shortages of certain components from time to time, which also could delay our manufacturing. Manufacturing delays could negatively impact our ability to sell our products and damage our customer relationships. 31 COMPETITION WITHIN OUR MARKETS MAY REDUCE SALES OF OUR PRODUCTS AND REDUCE OUR MARKET SHARE. The market for SAN products generally, and storage routers in particular, is increasingly competitive. We anticipate that the market for our products will continually evolve and will be subject to rapid technological change. We currently face direct competition primarily from ADIC, ATTO and Chaparral Network Storage. In addition, other OEM customers could develop products or technologies internally, or by entering into strategic relationships with or acquiring other existing SAN product providers that would replace their need for our products and would become a source of competition. We may face competition in the future from OEMs, including our customers and potential customers, local area network router manufacturers, storage system industry suppliers, including manufacturers and vendors of other SAN products or entire SAN systems, and innovative start-up companies. For example, manufacturers of Fibre Channel switches or directors could seek to include router functionality within their SAN products that would obviate the need for our storage routers. As the market for SAN products grows, we also may face competition from traditional networking companies and other manufacturers of networking products. These networking companies may enter the storage router market by introducing their own products or by entering into strategic relationships with or acquiring other existing SAN product providers. This could introduce additional competition in our markets, especially, if one of our OEMs begins to manufacture our higher end storage routers. While we do not currently face significant direct competition for our ServerAttach products, we anticipate we will see increased competition as this market develops. WE ARE A RELATIVELY SMALL COMPANY WITH LIMITED RESOURCES COMPARED TO SOME OF OUR CURRENT AND POTENTIAL COMPETITORS. Some of our current and potential competitors have longer operating histories, significantly greater resources, broader name recognition and a larger installed base of customers than Crossroads. As a result, these competitors may have greater credibility with our existing and potential customers. They also may be able to adopt more aggressive pricing policies and devote greater resources to the development, promotion and sale of their products than we can to ours, which would allow them to respond more quickly than us to new or emerging technologies or changes in customer requirements. In addition, some of our current and potential competitors have already established supplier or joint development relationships with decision makers at our current or potential customers. These competitors may be able to leverage their existing relationships to discourage these customers from purchasing products from us or to persuade them to replace our products with their products. Increased competition could decrease our prices, reduce our sales, lower our margin, or decrease our market share. These and other competitive pressures may prevent us from competing successfully against current or future competitors, and may materially harm our business. WE HAVE LICENSED OUR STORAGE ROUTER TECHNOLOGY TO A KEY CUSTOMER, WHICH MAY ENABLE THIS CUSTOMER TO COMPETE WITH US. In November 2002, we amended our existing licensing agreement with HP. Pursuant to this amendment we have outsourced the manufacturing of our embedded routers to HP. As a result, we do not incur the inventory and overhead costs of the hardware, and we will receive a royalty from HP for licensing our technology, which will result in less aggregate revenue for us. However, even though total revenue from the sale of our embedded routers will be less in the future, our arrangement will have a positive impact on gross margin. We believe this agreement will allow us to leverage the strengths of both companies, including HP's economies of scale in manufacturing and systems integration expertise and our software, value-added applications and intellectual property. We have been working under this new agreement since the fiscal second quarter of 2003. HP has vastly greater resources and distribution capabilities than we do, and therefore, it could establish market acceptance in a relatively short time frame for any competitive products that it may introduce using our licensed technologies, which, in turn, would reduce demand for our products from HP and could reduce demand for our products from other customers. UNIT PRICES OF OUR PRODUCTS DECREASE OVER TIME, AND IF WE CANNOT INCREASE OUR SALES VOLUMES AND DEVELOP NEW, HIGHER MARGIN PRODUCTS, OUR REVENUE WILL DECLINE. As storage networking continues to mature as an industry, we have seen a trend towards simplification of devices. The impact of this trend on our business has been the push for, and subsequent ramp of embedded routers being 32 shipped with tape libraries. These embedded routers are lower cost than the stand-alone box routers and this lower cost is passed on to our OEM customers. As our mix shifts from box routers to embedded routers, we will see a reduction in average price per unit and revenue will decline if volume does not increase. To date, some of our agreements with OEM customers, including our largest customer, provide for quarterly reductions in pricing on a product-by-product basis, with the actual discount determined according to the volume potential expected from the customer, the OEM's customer base, the credibility the OEM may bring to our solution, additional technology the OEM may help us incorporate with our product, and other Crossroads products the OEM supports. Notwithstanding, the decreases in our average selling prices of our older generation products generally have been partially offset by higher average selling prices for our newer products, as well as sales to distributors and system integrators where price decreases are not generally required. Nonetheless, we could experience declines in our average unit selling prices for our products in the future, especially if our newer products do not receive broad market acceptance. In addition, declines in our average selling prices may be more pronounced should we encounter significant pricing pressures from increased competition within the storage router market. OUR PRODUCTS ARE COMPLEX AND MAY CONTAIN UNDETECTED SOFTWARE OR HARDWARE ERRORS THAT COULD LEAD TO AN INCREASE IN OUR COSTS OR A REDUCTION IN OUR REVENUE. Networking products such as ours may contain undetected software or hardware errors when first introduced or as new versions are released. Our products are complex and errors have been found in the past and may be found from time to time in the future. In addition, our products include components from a number of third-party vendors. We rely on the quality testing of these vendors to ensure the adequate operation of their products. Because our products are manufactured with a number of components supplied by various third-party sources, should problems occur in the operation or performance of our products, it may be difficult to identify the source. In addition, our products are deployed within SANs from a variety of vendors. Therefore, the occurrence of hardware and software errors, whether caused by our or another vendor's SAN products, could adversely affect sales of our products. Furthermore, defects may not be discovered until our products are already deployed in the SAN. These errors also could cause us to incur significant warranty, diagnostic and repair costs, divert the attention of our engineering personnel from our product development efforts and cause significant customer relations and business reputation problems. WE DEPEND ON OUR KEY PERSONNEL TO MANAGE OUR BUSINESS EFFECTIVELY IN A RAPIDLY CHANGING MARKET, AND IF WE ARE UNABLE TO RETAIN OUR CURRENT PERSONNEL AND HIRE ADDITIONAL PERSONNEL, OUR ABILITY TO SELL OUR PRODUCTS COULD BE HARMED. We believe our future success will depend in large part upon our ability to attract and retain highly skilled managerial, engineering and sales and marketing personnel. Moreover, we maintain a relatively small staff of executive management. The loss of the services of any of our key employees or key management would harm our business. Additionally, our inability to attract or retain qualified personnel in the future or any delays in hiring required personnel, particularly engineers and sales personnel, could delay the development and introduction of, and negatively impact our ability to sell, our products. OUR CHIEF FINANCIAL OFFICER RECENTLY RESIGNED AND IF WE ARE UNABLE TO REPLACE HER QUICKLY, OUR BUSINESS MAY SUFFER. On August 27, 2004 we announced that our chief financial officer, Andrea Wenholz, has resigned from Crossroads effective September 15, 2004. We have a limited number of financial personnel and therefore the loss of our chief financial officer is critical. While Ms. Wenholz has agreed to assist us during a transition period, if we are unable to successfully identify and hire a qualified chief financial officer, our disclosure controls and procedures could be materially weakened. In addition, we may be deemed to have a material weakness in our internal control over financial reporting and our business may suffer. WE MAY BE UNABLE TO PROTECT OUR INTELLECTUAL PROPERTY, WHICH WOULD NEGATIVELY AFFECT OUR ABILITY TO COMPETE. Our products rely on our proprietary technology, and we expect that future technological advancements made by us will be critical to sustain market acceptance of our products. Therefore, we believe that the protection of our intellectual property rights is and will continue to be important to the success of our business. We rely on a combination of patent, copyright, trademark and trade secret laws and restrictions on disclosure to protect our 33 intellectual property rights. We also enter into confidentiality or license agreements with our employees, consultants and business partners, and control access to and distribution of our software, documentation and other proprietary information. Despite these efforts, unauthorized parties may attempt to copy or otherwise obtain and use our products or technology. Monitoring unauthorized use of our products is difficult, and we cannot be certain that the steps we have taken will prevent unauthorized use of our technology, particularly in foreign countries where applicable laws may not protect our proprietary rights as fully as in the United States. OUR EFFORTS TO PROTECT OUR INTELLECTUAL PROPERTY MAY CAUSE US TO BECOME INVOLVED IN COSTLY AND LENGTHY LITIGATION, WHICH COULD SERIOUSLY HARM OUR BUSINESS. In recent years, there has been significant litigation in the United States involving patents, trademarks and other intellectual property rights. Legal proceedings could subject us to significant liability for damages or invalidate our intellectual property rights. Any litigation, regardless of its outcome, would likely be time consuming and expensive to resolve and would divert management's time and attention. Any potential intellectual property litigation against us could force us to take specific actions, including: - cease selling our products that use the challenged intellectual property; - obtain from the owner of the infringed intellectual property right a license to sell or use the relevant technology or trademark, which license may not be available on reasonable terms, or at all; or - redesign those products that use infringing intellectual property or cease to use an infringing trademark. As we have discussed elsewhere in this report, we have engaged in lengthy and costly litigation regarding various patents. While we have prevailed to date in these cases, we cannot assure you that we would prevail in any future effort to enforce our rights in our patents. ANY ACQUISITIONS WE MAKE COULD DISRUPT OUR BUSINESS AND HARM OUR FINANCIAL CONDITION. As part of our growth strategy, we intend to review opportunities to acquire other businesses or technologies that would complement our current products, expand the breadth of our markets or enhance our technical capabilities. For example, we recently entered into certain strategic agreements with NexQL, a development stage company. Under the terms of these agreements, we have an exclusive right, but not an obligation, to purchase NexQL. Any acquisitions, including any potential acquisition of NexQL, would entail a number of risks that could materially and adversely affect our business and operating results, including: - problems integrating the acquired operations, technologies or products with our existing business and products; - diversion of management's time and attention from our core business; - difficulties in retaining business relationships with suppliers and customers of the acquired company; - risks associated with entering markets in which we lack prior experience; and - potential loss of key employees of the acquired company. OUR RELATIONSHIP WITH NEXQL SUBJECTS US TO NUMEROUS RISKS AND UNCERTAINTIES. We are a party to several agreements with NexQL. As of July 31, 2004, we had a minority equity interest in NexQL of approximately 17% and we held two of NexQL's four board of director seats. Our relationship with NexQL subjects us to numerous risks and uncertainties, including: 34 - we have invested $1.0 million and have committed to lend $1.5 million to NexQL and we may lose all of our investment; - we are required to consolidate NexQL's financial statements with our own and therefore our operating results are less predictable and subject to significant fluctuation beyond our control, and may be adversely affected by the results of NexQL; - our relationship with NexQL has and will continue to require our management to devote substantial time and resources to NexQL's business which may adversely affect our business; - we have the right to acquire NexQL, and if we exercise this right, the consideration will be either cash, stock or a mixture of both, the impact of either of which would be costly and dilutive to our stockholders and, as with any acquisition, would entail significant risks, which risks would be even more acute because NexQL is an early stage company in the process of developing its initial product; - in the event we were to acquire NexQL, whether either all or in part with cash, we would likely be required to seek additional financing that may not be available to us on acceptable terms, or at all; and - NexQL's business is substantially different from our business and therefore in the event we elect to acquire NexQL, there would the associated risks of managing a new segment. OUR PRODUCTS MUST CONFORM TO INDUSTRY STANDARDS IN ORDER TO BE ACCEPTED BY CUSTOMERS IN OUR MARKET. Our products comprise only a part of a SAN. All components of a SAN must uniformly comply with the same industry standards in order to operate efficiently together. We depend on companies that provide other components of the SAN to support prevailing industry standards. Many of these companies are significantly larger and more influential in effecting industry standards than we are. Some industry standards may not be widely adopted or implemented uniformly, and competing standards may emerge that may be preferred by OEM customers or end users. If larger companies do not support the same industry standards that we do, or if competing standards emerge, our products may not achieve market acceptance, which would adversely affect our business. PROVISIONS IN OUR CHARTER DOCUMENTS AND DELAWARE LAW COULD PREVENT, DELAY OR IMPEDE A CHANGE IN CONTROL OF US AND MAY REDUCE THE MARKET PRICE OF OUR COMMON STOCK. Provisions of our certificate of incorporation and bylaws could have the effect of discouraging, delaying or preventing a merger or acquisition that a stockholder may consider favorable. We also are subject to the anti-takeover laws of the State of Delaware that may discourage, delay or prevent someone from acquiring or merging with us, which may adversely affect the market price of our common stock. Further, in August 2002, our Board of Directors approved, adopted and entered into a Stockholder Rights Plan which also may have the effect of discouraging, delaying or preventing an acquisition which stockholders otherwise may desire to support. OUR COMMON STOCK IS CURRENTLY TRADING ABOVE $1.00 PER SHARE. HOWEVER, IF THE CLOSING BID PRICE OF OUR COMMON STOCK WERE TO FALL BELOW $1.00 PER SHARE FOR MORE THAN 30 CONSECUTIVE TRADING DAYS, OUR STOCK COULD BE AT RISK OF BEING DELISTED FROM THE NASDAQ NATIONAL MARKET. In the event that the closing bid price of our stock were to fall below $1.00 for 30 consecutive trading days, we would be in danger of having our stock delisted from the NASDAQ National Market. Delisting could make our stock more difficult to trade, reduce the trading volume of our stock and further depress our stock price. In addition, delisting or the threat of delisting could impair our ability to raise funds in the capital markets, which could materially impact our business, results of operations and financial condition. OUR STOCK PRICE IS VOLATILE. The market price of our common stock has been volatile in the past and may be volatile in the future. For example, since November 1, 2002, the intra-day market price of our common stock as quoted on The NASDAQ 35 Stock Market fluctuated between $0.50 and $3.81. The market price of our common stock may be significantly affected by the following factors: - actual or anticipated fluctuations in our operating results; - changes in financial estimates by securities analysts or our failure to perform in line with such estimates; - changes in market valuations of other technology companies, particularly those that sell products used in SANs; - announcements by us or our competitors of significant technical innovations, acquisitions, strategic partnerships, joint ventures or capital commitments; - sale of or distribution by Austin Ventures of our common stock to their limited partners or substantial sales by other significant stockholders; - introduction of technologies or product enhancements that reduce the need for storage routers; - the loss of one or more key OEM customers; and - departures of key personnel. The stock market has experienced extreme volatility that often has been unrelated to the performance of particular companies. These market fluctuations may cause our stock price to fall regardless of our performance. 36 ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK For a description of the Company's market risks, see "Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations" in the Company's Annual Report on Form 10-K for the fiscal year ended October 31, 2003. ITEM 4. CONTROLS AND PROCEDURES (a) Evaluation of disclosure controls and procedures. We carried out an evaluation, under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15 of the Securities Exchange Act of 1934 (the "Exchange Act"). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that as of July 31, 2004, the end of the period covered by this report, our disclosure controls and procedures were effective at the reasonable assurance level in timely alerting them to material information relating to Crossroads (including its consolidated subsidiaries) required to be included in our Exchange Act filings. (b) Changes in internal control over financial reporting. During the quarter ended July 31, 2004, there have been no significant changes in our internal control over financial reporting that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. 37 CROSSROADS SYSTEMS, INC. AND SUBSIDIARIES PART II - OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS Securities Class Action Litigation. We, and several of our officers and directors, were named as defendants in several class action lawsuits filed in the United States District Court for the Western District of Texas. The plaintiffs in the actions purport to represent purchasers of our common stock during various periods ranging from January 25, 2000 through August 24, 2000. On February 24, 2003, the Court entered a final judgment in the defendant's favor. Plaintiff's appealed to the United States Court of Appeals for the Fifth Circuit. On April 14, 2004, the Fifth Circuit issued an opinion, which affirmed in part and vacated in part the district court's ruling. The remaining claims were remanded to the district court. On May 12, 2004, the Fifth Circuit denied plaintiff's request for panel rehearing. We continue to deny the remaining allegations in the complaint and intend to defend ourselves vigorously. It is not possible at this time to predict whether we will incur any liability or to estimate the damages, or the range of damages, if any, that the Company might incur in connection with this lawsuit. Intellectual Property Litigation. On October 17, 2003, the Company filed a lawsuit against Dot Hill Systems, Inc. (Dot Hill) alleging that Dot Hill has infringed two of the Company's patents, U.S. Patent No. 5,941,972 (the '972 patent) and U.S. Patent No. 6,425,035 (the '035 Patent), with some of Dot Hill's products. Subsequently, Dot Hill filed an answer denying infringement and alleging the '972 and '035 Patents are invalid and unenforceable. Dot Hill recently filed a third-party complaint against FalconStor, Inc. (FalconStor), seeking indemnification for certain of Dot Hill's products at issue in the litigation. In response, FalconStor has also denied infringement and alleged the `972 and `035 Patents are invalid and unenforceable. On August 18, 2004, FalconStor and Crossroads settled their claims against one another. The settlement included an upfront license fee from FalconStor to Crossroads and a cross-license of patents between the parties. In the continuing litigation against Dot Hill, Crossroads plans to vigorously defend its patents against all counterclaims. ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS The Securities and Exchange Commission on October 19, 1999 declared effective our registration statement on Form S-1 (File No. 333-85505) relating to the initial public offering of our common stock. As of July 31, 2004, we have used all of the net offering proceeds for the purchase of temporary investments, consisting of cash, cash equivalents, and short-term investments. We currently intend to use the net proceeds of the offering for working capital and general corporate purposes, including financing accounts receivable and capital expenditures made in the ordinary course of business. We also may apply a portion of the proceeds of the offering to acquire businesses, products and technologies, or enter into joint venture arrangements such as our joint development agreement with NexQL, that are complementary to our business and product offerings. We also may apply a portion of the proceeds to the payment of cash dividends or for additional stock repurchases or other similar transactions. During the quarter ended July 31, 2004, Crossroads repurchased the following shares of our common stock: MAXIMUM NUMBER (OR TOTAL NUMBER OF APPROXIMATE DOLLAR SHARES PURCHASED AS VALUE) OF SHARES PART OF PUBLICLY THAT MAY YET BE TOTAL NUMBER OF AVERAGE PRICE PAID ANNOUNCED PLANS OR PURCHASED UNDER THE PERIOD SHARES PURCHASED PER SHARE PROGRAMS PLANS OR PROGRAMS - ---------------------------- ---------------- ------------------ ------------------- ------------------- MONTH #1 (MAY 1 TO MAY 31) -- -- N/A N/A MONTH #2 (JUNE 1 TO JUNE 30) 20,023 (1) $1.58 N/A N/A MONTH #3 (JULY 1 TO JULY 31) -- -- N/A N/A TOTAL 20,023 $1.58 N/A N/A 38 (1) In connection with the issuance of an aggregate of 74,542 shares of our common stock to Rob Sims, our President and Chief Executive Officer, and Andrea Wenholz, our Vice President and Chief Financial Officer, pursuant to our 2003 Stock Bonus Plan, our board approved the repurchase of 12,078 shares of our common stock issued to Mr. Sims and 7,945 shares of our common stock issued to Ms. Wenholz with the proceeds of the repurchase to be held for payment of all federal taxes required to be withheld by us and federal taxes required to be paid by Mr. Sims and Ms. Wenholz in connection with the stock bonus plan stock issuances. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. ITEM 5. OTHER INFORMATION On August 27, 2004, the vice president and chief financial officer of Crossroads resigned from her position. In accordance with the severance agreement, Crossroads will pay one year of salary, continue health benefits for one year, accelerate the vesting of options to purchase shares of Crossroads' common stock, and issue 28,882 shares of Crossroads' common stock for no additional consideration. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits 10.1 Letter Agreement dated June 14, 2004 by and between Registrant and Rob Sims. 10.2 Letter Agreement dated June 14, 2004 by and between Registrant and Andrea Wenholz. 31.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 31.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 32.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 32.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 39 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. CROSSROADS SYSTEMS, INC. September 2, 2004 /s/ Rob Sims ----------------- ---------------------------------------------- (Date) Rob Sims Chief Executive Officer (Principal Executive Officer) September 2, 2004 /s/ Andrea Wenholz ----------------- ---------------------------------------------- (Date) Andrea Wenholz Chief Financial Officer (Principal Financial and Accounting Officer) 40 EXHIBIT INDEX EXHIBIT 10.1 Letter Agreement dated June 14, 2004 by and between Registrant and Rob Sims. 10.2 Letter Agreement dated June 14, 2004 by and between Registrant and Andrea Wenholz. 31.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 31.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 32.1 Certification of Rob Sims, President and Chief Executive Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 32.2 Certification of Andrea Wenholz, Vice President and Chief Financial Officer of the Company, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002. 41