1 EXHIBIT 10.27 ECHOSTAR SATELLITE CORPORATION MDU DEALER AGREEMENT This MDU Dealer Agreement ("Agreement") is effective as of the 14th day of January 1999, by and between EchoStar Satellite Corporation having a principal place of business at 5701 S. Santa Fe Drive, Littleton, Colorado 80120; Attn: General Counsel ("EchoStar"), and TVMAX Telecommunications, Inc., d/b/a OpTel, having a principal place of business at 1111 West Mockingbird Lane, 10th Floor, Dallas, Texas 75247; Attn: Vice President-Marketing ("MDU Dealer"). INTRODUCTION A. EchoStar is engaged, among other things, in the business of providing digital direct broadcast satellite (DBS) services through the DISH Network, a DBS service owned and operated by EchoStar and its Affiliates in the United States. B. MDU Dealer, acting as an independent contractor, desires to become authorized on a non-exclusive basis (an "Authorized MDU Dealer"), to market, promote, and solicit orders for certain DISH Network video and audio programming provided by EchoStar ("Programming") to MDU Buildings through the use of a common antenna system installed and maintained by MDU Dealer (an "MDU System"). C. EchoStar desires to appoint MDU Dealer as an Authorized MDU Dealer in accordance with and subject to the terms and conditions of this Agreement. AGREEMENT 1. DEFINITIONS In addition to the capitalized terms defined elsewhere in this Agreement, the following definitions shall apply to this Agreement: 1.1 "Affiliate" means any person or entity directly or indirectly controlling, controlled by or under common control with another person or entity. 1.2 "Commissionable Programming" means the Programming packages set forth in Exhibit A hereto, which EchoStar may change at any time in its sole discretion as provided in Section 3.1 below upon notice to MDU Dealer. Under no circumstances shall Commissionable Programming include pay-per-view or event broadcasts. 1.3 "Commissions" means the Residual Commissions, together with any Additional Commissions, as such terms are defined in Sections 5.1 and 5.2. 1.4 "DISH DBS Receiver" means an MPEG-2 DVB compliant satellite receiver and related components packaged therewith, to be utilized for the reception of Programming delivered to such system via satellite transponders owned and operated by EchoStar or its Affiliates, which is sold directly to MDU Dealer by EchoStar under the "EchoStar" brand name. 1.5 "EFT" means the electronic transfer of funds by a financial institution to an account designated by EchoStar. 1.6 "MDU Building" means a building located in the Territory subdivided into two or more individual single family residential dwelling units, which consists solely of apartment complexes, condominiums, townhomes, residential dormitories, gated private residential communities, and private single family residential buildings. If MDU Dealer desires that EchoStar classify a building as an MDU Building prior to beginning work on such building as provided hereunder, EchoStar agrees to use commercially reasonable efforts to provide a classification for the building upon receipt from MDU Dealer of a signed statement listing and verifying to EchoStar all relevant details concerning the building, including a description of how the building is used, whether common areas exist in the building, whether the general public is able to enter the building, etc. Notwithstanding anything to the contrary in this Section 1.6, MDU Dealer may not provide Programming to any building or portion of a building that: (i) is a common area, reception area, waiting area, or lobby accessible to more than one family (and their invited guests); (ii) charges an admission or other fee to enter; (iii) is accessible to members of the general public; (iv) is a commercial business or establishment, including without limitation a restaurant or bar; (v) is a hospital, hotel, motel, or other similar temporary lodging; (vi) is a prison, halfway house, mental institution, or other secured treatment or correctional facility; or (vii) is a private office or other room used to conduct business on a regular basis. MDU Dealer acknowledges that if the means of use or operation of an MDU Building change, it may no longer qualify as an MDU Building. 1.7 "Qualifying Subscriber" means a resident of an MDU Building who uses a DISH DBS Receiver that EchoStar verifies has been obtained from MDU Dealer. A Qualifying Subscriber shall not include any person who would otherwise qualify, but who: (a) uses a DISH DBS Receiver not obtained by the person from MDU Dealer; (b) no longer meets the definition of Qualifying Subscriber; or (c) EchoStar declines to activate or deactivates because EchoStar determines the person: (i) is or has been repeatedly or severely abusive or threatening to the business operations or reputation of EchoStar or its Affiliates or to any of its or their employees, agents, or representatives, or (ii) is or has been convicted of piracy or other fraud related to television programming. 1.8 "Subscriber Account" means the account set up and maintained by EchoStar for a Qualifying Subscriber who obtained a DISH DBS Receiver from MDU Dealer and for whom Commissionable Programming has been activated by EchoStar and which account is being paid by MDU Dealer under this Agreement and remains active and in good standing. 2 1.9 "Territory" consists of the geographic boundaries of the continental United States. 2. GENERAL 2.1 APPOINTMENT. EchoStar appoints MDU Dealer as a non-exclusive authorized representative to promote and solicit orders for the Programming listed in Exhibit A, which is attached hereto and incorporated by reference herein, subject to all of the terms and conditions of this Agreement. MDU Dealer's authorization herein is limited to the solicitation of orders from, and the promotion of Programming to, Qualifying Subscribers at MDU Buildings unless EchoStar, in its sole discretion, specifically agrees in writing to permit MDU Dealer to solicit orders from, or promote Programming to, others. 2.2 TERRITORY. MDU Dealer is only authorized, and shall limit its actions, to the promotion in the Territory of, and solicitation of orders in the Territory for, Programming in the packages (or a-la-carte for the Programming shown in Exhibit A as available on an a-la-carte basis), and at the prices shown in Exhibit A. 2.3. ACCEPTANCE. MDU Dealer accepts its appointment as an Authorized MDU Dealer. MDU Dealer understands that it may hold itself out to the public as an Authorized MDU Dealer of EchoStar only after fulfilling, and for so long as it continues to fulfill, all of the requirements in this Agreement, and only during the Term of this Agreement. 2.4 PROPERTY CONVERSION; NON-EXCLUSIVITY. Provided that no event of default as described in Section 9.3 below has occurred, if MDU Dealer is considering converting any then current Qualifying Subscribers at any MDU Building or portion thereof from the Programming then being provided by EchoStar to substantially similar programming (in terms of both content and method of delivery) provided by a third party, then MDU Dealer agrees that it will provide EchoStar with written notice thereof at least ninety (90) days prior to any such conversion. If requested by EchoStar, during such ninety (90) day period (the "Discussion Period") MDU Dealer will discuss with EchoStar the reasons that caused MDU Dealer to consider converting such Qualifying Subscribers to programming to be provided by a third party (including pricing information if price is mentioned as a reason), unless MDU Dealer is prohibited from doing so under the terms of a confidentiality agreement with the third party. MDU Dealer shall refrain from so converting those Qualifying Subscribers during the Discussion Period (provided no event of default by EchoStar has occurred under this Agreement and is then continuing). However, notwithstanding any discussions that the parties may have during the Discussion Period, MDU Dealer shall not be precluded from so converting such Qualifying Subscribers at any time following the expiration of the Discussion Period, nor shall either party be obligated to amend this Agreement or waive any right hereunder. Notwithstanding the preceding sentence or any other provision of this Agreement to the contrary, the parties agree that nothing in this Agreement is intended to confer, nor shall it be construed as conferring, any exclusive territory or any other exclusive rights to MDU Dealer or any exclusive rights to EchoStar. 2.5 PURCHASE OF DISH DBS RECEIVERS BY MDU DEALER FROM ECHOSTAR. 2.5.1 DISH DBS RECEIVER. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY). No more than twice in any calendar year, MDU Dealer may deliver to EchoStar a written notice requesting that EchoStar conduct a review of its DISH DBS Receiver pricing. If the cost to EchoStar for the model 2700 (or if the model 2700 is no longer manufactured, the price of its successor model) has changed more than five percent (5%) since the last price review (or since execution of this Agreement, if no prior price reviews have been conducted), EchoStar will notify MDU Dealer of the change in cost within 30 days of receipt of the price review request from MDU Dealer, and 30 days following notice of price change from EchoStar the price to MDU Dealers for DISH DBS Receivers shall be adjusted to reflect the percentage amount of such change (the "Current Price", which shall be equal to the Initial Price prior to any price review). For example, if EchoStar determines in a price review that its costs for the model 2700 decreased 15%, the Price of the model 2700 to MDU Dealer would decrease 15%. If model 2700 is not available, EchoStar may, in its discretion, substitute another DISH DBS Receiver with equal or better functionality for the Current Price. Other models of DISH DBS Receivers may be purchased from time to time at prices agreed to by the parties (an "Agreed Price"). EchoStar agrees that a subscriber that acquires a DISH DBS Receiver from MDU Dealer may use such receiver to receive EchoStar programming even after such subscriber is no longer a resident of an MDU Building being served by MDU Dealer; provided that such use shall be subject to EchoStar's then applicable standard terms and conditions for service and MDU Dealer shall no longer have any rights or obligations with respect to that subscriber, including without limitation right to any commissions. 2.5.2 ORDERING RECEIVERS. When MDU Dealer orders any DISH DBS Receivers from EchoStar, MDU Dealer shall order such products by written purchase order ("Purchase Order") issued during the term of this Agreement. MDU Dealer acknowledges that it is not eligible to purchase subsidized DISH DBS Receivers, and agrees to pay the Current Price or Agreed Price (as applicable) for each DISH DBS Receiver ordered. A Purchase Order shall be a binding commitment by MDU Dealer. Purchase Orders of MDU Dealer shall state only the: (i) identity of goods; (ii) quantity of goods; (iii) purchase price of goods; and (iv) requested ship date of goods. Any additional terms stated in a Purchase Order shall not be binding upon EchoStar unless expressly agreed to in writing by EchoStar. In the event of any conflict between the terms of a Purchase Order and the terms of this Agreement, the terms of this Agreement shall prevail. MDU Dealer agrees to purchase DISH DBS Receivers exclusively from EchoStar during the term of this Agreement. EchoStar agrees to receive Purchase Orders by facsimile, mail or express delivery service. Within two business days of EchoStar's receipt of MDU Dealer's Purchase Order, EchoStar shall use commercially reasonable efforts to send MDU Dealer written confirmation (by facsimile) of its receipt of MDU Dealer's Purchase Order and EchoStar's acceptance or rejection of that order. Any failure to confirm a Purchase Order shall not be deemed acceptance by EchoStar. If EchoStar rejects a Purchase Order, EchoStar shall notify MDU Dealer and that Purchase Order shall be canceled. MDU Dealer shall have the option of resubmitting another Purchase Order to purchase those number of receivers that EchoStar has available or to purchase a substitute model (to the extent available), in which case MDU Dealer agrees to pay the Agreed Price of the substitute model. EchoStar agrees to use commercially reasonable 3 efforts to ship DISH DBS Receivers ordered by MDU dealer to the shipping address indicated by MDU Dealer on the Purchase Order on the same day as EchoStar accepts MDU dealer's Purchase Order if the acceptance is completed before 10:30 a.m., MST, otherwise to ship them the following business day. Under no circumstance shall EchoStar be liable for any reasonable delay in shipment. EchoStar will ship all Receivers using a delivery service offering delivery of not greater than five days. Unless there is a change in credit as provided below, MDU Dealer agrees to pay EchoStar for all DISH DBS Receivers ordered and received by MDU Dealer, including shipping costs and all applicable taxes, within thirty days following MDU Dealer's receipt of the invoice therefor. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY). In the event that EchoStar reasonably determines there is a material adverse negative change to MDU Dealer's credit worthiness, then EchoStar may require that MDU Dealer pay for ordered DISH DBS Receivers in advance of shipment or make reasonable arrangements to provide security to assure payment to EchoStar. Each DISH DBS Receiver ordered shall be covered by Echosphere Corporation's ("Echosphere's") standard limited warranty. Echosphere may change the warranty it offers at any time, but the warranty on new DISH DBS Receivers at any given time shall not be different than the standard Echosphere warranty offered Dish Network customers who purchase the same model receiver (provided no additional payment is made for an alternate warranty) and who have no obligation to purchase programming or other goods or services in connection with the receiver. All other warranties are hereby expressly disclaimed. 2.6 INSTALLATION AND MAINTENANCE OF MDU SYSTEMS. MDU Dealer shall, at its sole cost throughout the term of this agreement: (i) sell, lease or rent DISH DBS Receivers and MDU System equipment to Qualifying Subscribers at such prices as MDU Dealer shall determine; (ii) offer to install and, if such offer is accepted, actually install in a timely manner, all DISH DBS Receivers and MDU System equipment which MDU Dealer sells, leases or rents to any Qualifying Subscriber; (iii) offer to maintain and, if such offer is accepted, actually maintain all DISH DBS Receivers and MDU System equipment that MDU Dealer sells, leases, or rents to any Qualifying Subscriber; (iv) provide and maintain in good working order and repair all facilities, vehicles, tools, and equipment necessary for performing its obligations pursuant to this Agreement; (v) provide, in a commercially reasonable manner, customer service to all qualifying Subscribers related to the lease, sale, installation and maintenance of the DISH DBS Receivers and MDU System equipment; and (vi) secure and maintain from MDU Building owners and operators, and from any applicable federal, state, and local government entities and agencies, all authority (including the right to enter into the MDU Building, if required by law) necessary to carry out the foregoing. MDU Dealer agrees that at any MDU Building where MDU Dealer is offering the Programming pursuant to this Agreement, MDU Dealer shall convert one of MDU Dealer's existing basic or expanded basic tier channels (to be selected jointly by the parties from those available channels as reasonably determined by MDU Dealer) from being provided by MDU Dealer's existing transport method to being provided by EchoStar so that EchoStar will be able to promote its Programming over MDU Dealer's basic or expanded basic tier by advertising inserts in EchoStar's Programming. MDU Dealer shall not be obligated to convert a channel as described in the preceding sentence if no conversion of any available channel (as reasonably determined by MDU Dealer) can be made without resulting in the violation of any programming, transport or other agreement to which MDU Dealer is bound or would result in any additional cost to MDU Dealer not paid by EchoStar. MDU Dealer shall have the right at any time and from time to time in its reasonable discretion to change such channel being converted to another channel jointly agreed to by the parties. Any fees MDU Dealer collects from Qualifying Subscribers which are related to the purchase, lease, or rental of DISH DBS Receivers or the installation or maintenance of the DISH DBS Receivers or the MDU systems, shall be the sole property of MDU Dealer. In selling, installing, and maintaining DISH DBS Receivers and/or other MDU System equipment related to distribution of the Programming, MDU Dealer shall: (a) comply with all applicable EchoStar manufacturers' policies; and (b) ensure that such MDU System design and installation complies with industry standard digital video distribution technical specifications. MDU Dealer shall be solely responsible for the installation and maintenance of all equipment necessary to allow Qualifying Subscribers to receive Programming. MDU Dealer shall not sell, lease or otherwise distribute DISH DBS Receivers except to Qualifying Subscribers at MDU Buildings. MDU Dealer agrees that it will distribute, to each person to whom it sells, leases, or delivers a DISH DBS Receiver: (i) the User and Installation Guide included in the DISH DBS receiver purchased from EchoStar; and (ii) a written statement that all questions, concerns, difficulties, and problems with DISH DBS Receivers and programming should be directed to MDU Dealer and not to EchoStar. 3. PROGRAMMING 3.1 PROGRAMMING. EchoStar, in its sole discretion, shall determine the Programming for which MDU Dealer may solicit orders, as set forth in Exhibit A. EchoStar may expand, reduce or otherwise modify Exhibit A and the content of any packages at any time and from time to time in its sole discretion; provided that any such modification or reduction must be consistent with a modification or reduction then being made to the programming being provided to other EchoStar customers at MDU Buildings receiving similar programming packages. Any changes shall be effective (and Exhibit A shall be deemed modified) on the date designated by EchoStar by written notice to MDU Dealer. EchoStar agrees that when it is able to do so it will use commercially reasonable efforts to provide MDU Dealer with at least 45 days prior written notice of any changes to any Programming packages or channel lineups. 3.2 CHANGES. If at any time or for any reason EchoStar changes the content of any programming package, MDU Dealer's authority to solicit orders for the prior Programming package shall cease immediately upon notice from EchoStar. 3.3 MDU PROGRAMMING ONLY. With respect to Qualifying Subscribers, MDU Dealer shall not solicit orders for Programming except for Programming which is specifically designated and authorized by EchoStar for reception at MDU Buildings. MDU Dealer shall not be entitled to any commission for Programming which has been ordered for any location other than a MDU Building, and shall immediately pay EchoStar the dollar amount of all Programming ordered in violation of this Section at the then applicable rate. MDU Dealer or Qualifying Subscribers may order any one or more separate Programming or Programming packages set forth on Exhibit A, as same may be amended. 4 3.4 ADDITIONAL RESTRICTIONS AND OBLIGATIONS OF MDU DEALER. MDU Dealer shall not resell, retransmit, or rebroadcast any Programming except as specifically contemplated under this Agreement. MDU Dealer shall further ensure that no MDU Building owner or operator engages directly or indirectly in: (a) the reselling of Programming; (b) the retransmission or rebroadcast of Programming, except as contemplated by this Agreement; or (c) modifying, adding to, or deleting from any of the Programming. 3.5 DEACTIVATION. EchoStar, shall deactivate the DISH DBS Receiver of any Subscriber Account (a "Deactivation") at MDU Dealer's written instruction (or e-mail or other electronic message if received by EchoStar). EchoStar shall not otherwise deactivate a receiver or discontinue or refuse to provide ordered Programming to any Qualifying Subscriber except in the event of a default as described in Section 9.3 below or in the event a Qualifying Subscriber no longer meets the definition of a Qualifying Subscriber set forth in Section 1.7 above. MDU Dealer understands and acknowledges that a Deactivation will disable the reception of all programming received through the DISH DBS Receiver, including EchoStar Programming, and MDU Dealer hereby forever waives and releases EchoStar from any and all claims related to, or arising out of a Deactivation, including but not limited to claims relating to the loss of revenue from programming or the sale, rental or lease of a DISH DBS Receiver. 4. PRICES AND PAYMENT. 4.1 RETAIL PRICES; CHANGE. EchoStar, in its sole discretion, shall determine the retail prices for Programming. MDU Dealer will only solicit orders for Programming at the retail prices set by EchoStar from time to time. The initial retail prices for the Programming are as set forth in Exhibit A. EchoStar may increase, decrease or otherwise modify those prices from time to time in its sole discretion; provided that any such modification must be consistent with a modification made to the Programming pricing for all other EchoStar customers at residential locations receiving identical programming packages. Any price changes shall be effective (and Exhibit A shall be deemed modified) on the date designated by EchoStar by written notice to MDU Dealer, which date shall in no event be less than 60 days from the date of MDU Dealer's receipt of such notice. 4.2 DETERMINATION OF PRICE; PAYMENT AND BILLING. The prices for Programming set forth on Exhibit A reflect the price per Subscriber Account for MDU Buildings. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY.) Charges for all recurring Programming will commence on the activation date. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY.) Payment not received when due shall accrue interest at the rate of 1.5% per month until paid, and MDU Dealer agrees to pay all interest charges due and payable by MDU Dealer hereunder. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY.) Throughout the term and any renewal term of this Agreement and for two years thereafter, each party hereto agrees to maintain accurate books and records associated with its operations pertaining to the Programming, Qualifying Subscribers, Subscriber Accounts and DISH DBS Receivers. Each party agrees that it will account periodically to the other upon request and provide the other with the necessary information from its books and records to allow the other party to audit and confirm the accuracy of the information being provided by each party. Either party at its own expense, upon providing the other with at least 15 days prior written notice of its desire to do so, may audit the books and records of the other party relating to Qualifying Subscribers, Subscriber Accounts, the Programming and the DISH DBS Receivers. Any such audit shall be conducted during the other party's normal business hours at its principal business office. 5. COMMISSIONS. 5.1 RESIDUAL COMMISSIONS. 5.1.1 CALCULATION. (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) 5.1.2 PAYMENT TERMS. Subject to the terms and conditions of this Agreement (including the exhibits attached hereto), commencing upon activation of a Subscriber Account and for every month thereafter in which the Subscriber Account receives Commissionable Programming, MDU Dealer shall be entitled to a Residual Commission. 5.2 ADDITIONAL COMMISSIONS. MDU Dealer shall be eligible to participate in, and receive payments ("Additional Commissions") under, such promotions or incentive programs as EchoStar may institute in its sole discretion from time to time. MDU Dealer acknowledges and agrees that: (i) under no circumstances shall EchoStar have at any time any obligation to offer Additional Commissions to MDU Dealer, or if Additional Commissions are offered, to permit MDU Dealer to be eligible to receive them; (ii) EchoStar may, in its sole discretion, add, discontinue, substitute, modify, or otherwise alter any or all of the terms of any promotion or incentive program involving the payment of Additional Commissions; and (iii) if EchoStar offers any Additional Commissions, MDU Dealer shall only be eligible to receive the Additional Commissions if it meets all of the applicable qualification criteria and other terms and conditions as EchoStar may establish in its sole discretion. 5 5.3 TERMINATION OF COMMISSIONS. In addition to any other rights and remedies available, If MDU Dealer defaults on the payment to EchoStar of Programming charges for any Qualifying Subscribers, and if EchoStar subsequently terminates this Agreement as a result of such payment default pursuant to the provisions of Section 9.3 and ceases to provide all Programming pursuant to this Agreement, MDU Dealer shall not be entitled to any Commissions on such Qualifying Subscribers with respect to any Programming changes not paid to EchoStar by MDU Dealer prior to collection efforts by EchoStar which would otherwise be due to MDU Dealer. EchoStar shall have no liability to MDU Dealer as a result of such termination. Upon cure of the breach or default, all amounts suspended shall be credited to MDU Dealer's account. 5.4 OFFSETS. Neither party may set off or take offsets against any amount owed to the other party hereunder, except for Commissions specifically provided for under this Agreement. 5.5 SOLE COMPENSATION. MDU Dealer acknowledges and agrees that the Commissions payable pursuant to this Agreement constitute the sole commissions or fees payable by EchoStar to MDU Dealer for MDU Dealer's role in soliciting orders for Programming or for any other audio, video, or other programming provided by EchoStar or any of its Affiliates pursuant to this Agreement. 5.6 NO ADMISSION. No acceptance of payment from MDU Dealer under this Agreement, whether in full or in part, shall be deemed to operate as EchoStar's acceptance or admission that MDU Dealer has complied with any provision of this Agreement. 6. USE OF INDEPENDENT CONTRACTORS: PROGRAMMING ORDERS. 6.1 If MDU Dealer uses independent contractors, sub-agents, or other persons or entities not employed by MDU Dealer to perform activities contemplated hereunder, MDU Dealer shall be responsible for the acts and omissions of such persons under this Agreement to the same extent it is responsible for the acts and omissions of its own employees. 6.2 MDU Dealer shall not sell Programming under any circumstances. All sales of Programming are transactions directly between EchoStar and Qualifying Subscribers. MDU Dealer also agrees that it shall not charge subscribers more than the then applicable retail price (i.e., the prices specified in Section 4.1 above, as such prices may be modified as provided in Section 4.1) for any Programming. 6.3 MDU Dealer shall forward to EchoStar all orders for Programming in the manner prescribed herein. EchoStar shall accept all such orders for Qualifying Subscribers and activate the ordered Programming in accordance with, and subject to, the terms and conditions of this Agreement. MDU Dealer shall use reasonably commercial efforts to ensure that all residents of any MDU Building served by MDU Dealer shall contact MDU Dealer and not EchoStar (a) to initiate, add, delete or cancel receipt of any Programming except EchoStar pay-per-view, (b) for any maintenance or service of, or problems or concerns with, their DISH DBS Receiver or other portion of any MDU System equipment, and (c) for any questions concerning reception, rates, billing or collection. To order Programming, MDU Dealer shall complete and send a complete and accurate "DBS Service Request Form" in the form of the attached Exhibit D (which exhibit may be changed by EchoStar from time to time upon notice to MDU Dealer, but shall always include the name, address, and telephone number of each requested subscriber) to EchoStar, Attn: EchoStar Commercial Activations, by facsimile (Fax No.: 800/454-0843, or as otherwise specified by EchoStar from time to time), mail or express delivery service. EchoStar will input all subscriber information and will use commercially reasonable efforts to set up Subscriber Accounts for Qualifying Subscribers for which satisfactory DBS Service Request Forms are received by EchoStar: (i) before 12:00 noon, Mountain Time, by the close of business on the day of receipt, and (ii) after noon MST, by the close of business on the next business day. EchoStar Commercial Activation's hours of operation are currently 7:00 a.m. to 7:00 p.m., Mountain Time, Monday through Friday (except during holidays). At the time MDU Dealer installs a DISH DBS Receiver at a Qualifying Subscriber's residence, MDU Dealer's technician shall telephone EchoStar's call center to request activation of Programming. EchoStar's call center is currently open to receive such requests 24 hours per day, 7 days per week (excluding standard holidays). EchoStar's call center shall use commercially reasonable efforts to activate Programming and authorize the Qualifying Subscriber's assigned "Smart Card" while the MDU Dealer technician is present at the Qualifying Subscriber's residence (i.e., within 30 minutes after MDU Dealer's technician's call) so that the MDU Dealer technician can confirm proper installation and activation. MDU Dealer shall also send all instructions to add, delete, cancel or otherwise modify any Programming for an existing Qualifying Subscriber to EchoStar Commercial Activations, which instructions EchoStar shall use commercially reasonable efforts to effect within one business day of receipt of MDU Dealer's instructions. See Exhibit C attached hereto for EchoStar's current procedures pertaining to Programming orders, activation, modification and cancellation. MDU Dealer agrees to promptly notify EchoStar in writing of any change, with respect to DISH DBS Receivers, in the name, address, or telephone number of the Qualifying Subscriber receiving Programming through such receiver. 6.4 MDU Dealer shall cooperate reasonably when requested by EchoStar to notify Qualifying Subscribers of information pertaining to the Programming; provided however, that MDU Dealer shall be solely liable for the failure to follow any such request. 7. TRADEMARK LICENSE AGREEMENT. MDU Dealer shall sign the Trademark License Agreement, in the form attached as Exhibit E hereto, which agreement is hereby incorporated by reference in its entirety. 8. CONDUCT OF BUSINESS. 8.1 SIGNAL THEFT MDU Dealer shall not directly or indirectly: (i) engage in any signal theft, piracy or similar activities; (ii) alter any DISH DBS Receivers or "Smart Cards", MDU Systems, or any other equipment compatible with programming delivered by EchoStar or any of its Affiliates to be capable of signal theft (or for any other reason without the express written consent of EchoStar); 6 (iii) sell any equipment altered to permit signal theft or other piracy; or (iv) aid any others in engaging in any of the above described activities. MDU Dealer shall immediately notify EchoStar if it becomes aware of any such activity. 8.2 HARDWARE EXPORT RESTRICTIONS. MDU Dealer agrees that it will not engage directly or indirectly in the export or sale outside of the Territory, of DISH DBS Receivers or Programming in whole or in part. 9. TERM, DISPUTE RESOLUTION AND TERMINATION. 9.1 TERM. This Agreement shall commence on the date of execution by both parties and shall continue until December 31, 2001 (the "Term") unless and until terminated by either party in accordance with the terms and conditions of this Agreement. The Term of this Agreement shall automatically renew for additional terms of one (1) year each unless either party provides the other with written notice at least twelve (12) months prior to the expiration of the Term or renewal term, as the case may be, or its desire for this Agreement not to renew. Notwithstanding the expiration of the Term or any renewal Term, for a period of twelve (12) months following the expiration of this Agreement (i.e., the expiration of the Term or any renewal term, as the case may be) EchoStar shall continue to offer Programming and DISH DBS Receivers pursuant to this Agreement for all MDU Buildings being served by MDU Dealer on the date of expiration of this Agreement, including activation of new Qualifying Subscribers at such MDU Buildings and modifications and cancellations of service. Notwithstanding anything to the contrary in this Agreement, at any time after December 31, 2001 during any renewal Term, either party may terminate this Agreement upon 120 days prior written notice to the other party. 9.2 EXPEDITED DISPUTE RESOLUTION. The parties agree that it is not in either party's best interest to engage in expensive and protracted litigation to resolve any dispute between the parties hereto. Accordingly, in the event of any dispute between the parties that has been or reasonably could be the subject of a notice of default under Section 9.3 Of this Agreement, each party, upon the written request of the other party (a "Resolution Request"), agrees to appoint a designated officer or other senior representative whose task it will be to meet with the representative of the other party on an expedited basis for the purpose of resolving the relevant dispute or controversy or to negotiate for an adjustment to any provision of this agreement which both parties agree would fairly and appropriately resolve such dispute or controversy. Such representatives will attempt in good faith to meet in person at EchoStar's principal place of business in Littleton, Colorado or at another location if mutually agreeable (unless both parties agree instead to conduct their meeting via telephone) within ten (10) business days of the date of the Resolution Request. If a party refuses to meet or fails to attend a meeting with the other during such ten (10) business day period, such party may not thereafter prevent the other party (by this Section 9.2) from terminating the Agreement pursuant to Section 9.3 or, until the parties actually meet or such party is genuinely available to meet, seek to terminate the Agreement pursuant to Section 9.3. The parties' representatives will discuss the dispute and negotiate in good faith in an effort to resolve the dispute or renegotiate the applicable provision of this Agreement without the necessity of any formal proceeding relating thereto; provided, neither party shall be obligated by this paragraph to waive a default by the other party or otherwise compromise any right that it may have. Nothing contained in this section 9.2 shall prevent either party from notifying the other at any time of an alleged default pursuant to the provisions of this Agreement. Any notice of default sent by a party pursuant to Section 9.3 of this Agreement shall automatically constitute a Resolution Request for purposes of this Section 9.2 and shall obligate each party to attempt in good faith to meet as described above. However, once a Resolution Request has been received by a party, neither party may thereafter terminate this Agreement pursuant to Section 9.3 or commence proceedings for the judicial or arbitrational resolution of a dispute or controversy that has been or reasonably could be the subject of a notice of default under Section 9.3 until either or both of the designated representatives, following such meeting, conclude in good faith that an amicable resolution through continued negotiation of the matter at issue is not likely to occur. To the extent any dispute relates to the payment of money to a party, the other party agrees to pay all amounts not legitimately in dispute within the time required by this Agreement. 9.3 TERMINATION BY EITHER PARTY UPON DEFAULT. This Agreement may be terminated by a party (the "Affected Party"), upon the occurrence of any of the following with respect to the other party (the "Other Party"): (i) the Other Party commits a payment default which is not cured within ten (1O) business days of receipt of written notice from the Affected Party; or (ii) the Other Party defaults on any obligation or breaches any representation, warranty or covenant in this Agreement or the Trademark License Agreement (regardless of whether breach or default of such obligation, representation, warranty or covenant is designated as giving rise to a termination right), and such default or breach, if curable, is not cured within thirty (30) days of receipt of written notice from the Affected Party. Notwithstanding the foregoing, in the event of a payment default notification made pursuant to item (i) in the sentence above, if the Other party furnishes to the Affected Party all payment amounts which it in good faith believes it owes the Affected Party, together with details and documentation establishing the Other Party's contention that the remaining amount claimed by the Affected Party is not in fact due and owing, then the cure period shall be extended an additional 16 days. The parties agree that all obligations, representations, warranties and covenants contained in this Agreement, whether or not specifically designated as such, are material to the agreement of the parties to enter into and continue this Agreement. 9.4 ADDITIONAL TERMINATION. This Agreement may be terminated by a party (the "Affected Party"), upon the occurrence of any of the following with respect to the other party (the "Other Party"): (i) the Other Party shall become insolvent, shall admit in writing its inability to pay its debts when due, shall make a transfer in fraud of its creditors, or all or substantially all of its assets or its interest in this Agreement are levied on by execution or other legal process, (ii) the Other Party shall file a petition under any section or chapter of the U.S. Bankruptcy Code, as amended, or under any similar federal or state law or statute, or shall be adjudged bankrupt or insolvent in proceedings filed against it, or a receiver or trustee shall be appointed for all or substantially all of its assets and such receivership or bankruptcy shall not be dismissed within sixty (60) days from the appointment of the receiver or trustee; (iii) the Other Party or any officer, director, or principal of the Other Party is convicted in a court of competent jurisdiction of any offenses substantially related to the specific business the subject of this Agreement; (iv) the Trademark License Agreement terminates for any reason; or (v) the Other Party intentionally falsifies any records or reports required hereunder. This Agreement may be terminated by EchoStar if MDU Dealer, for more than twenty (20) consecutive days following written notice from EchoStar, fails to maintain operations as a going business. 7 Further, in the event of an occurrence by MDU Dealer described in clause (ii) above and until such occurrence is cured or the Agreement is terminated, EchoStar shall have the right to condition any further EchoStar performance under this Agreement on MDU Dealer providing EchoStar with a security deposit in good funds, in an amount equal to the average net Programming charges due by MDU Dealer for the prior six months, to be used to pay any delinquent Programming charges due by MDU Dealer hereunder, payment in advance for all DISH DBS Systems or other equipment ordered, payment in full of all outstanding invoices, and such other reasonable security under the circumstances. 9.5 TERMINATION OF AGREEMENT. MDU Dealer agrees that if this Agreement terminates for any reason, then MDU Dealer shall: 9.5.1 immediately discontinue the marketing, promotion, and solicitation of orders for Programming, and immediately cease to represent and/or imply to any person or entity that MDU Dealer is an Authorized MDU Dealer for EchoStar; 9.5.2 immediately discontinue all use of the trademarks associated or included in any way whatsoever with the Programming, including, without limitation, DISH. Moreover, the Trademark License Agreement shall also terminate; 9.5.3 deliver to EchoStar, or destroy, at EchoStar's option all tangible things of every kind in the possession or control of MDU Dealer that bear any of the trademarks; 9.5.4 upon request by EchoStar, certify in writing to EchoStar that such delivery or destruction has taken place; 9.5.5 cease to be authorized to purchase DISH DBS Receivers from EchoStar or any Affiliate of EchoStar; 9.5.6 pay all sums due EchoStar; and 9.5.7 cease all communication with any subscriber of Programming relating to DISH DBS Receivers or Programming (except for any communications relating to the termination of the Programming, billing or collection of any sums due in respect of the Programming or the DISH DBS Receivers, responding to customer inquiries or disputes, return of leased or financed (or other disposition or transfer of) DISH DBS Receivers or other equipment, or MDU Dealer's own products or services). 10. INDEPENDENT CONTRACTOR. The relationship of the parties hereto is that of independent contractors. Each party shall conduct its business as an independent contractor, and all persons employed by a party in the conduct of its business shall be that party's employees only, and not employees or agents of the other party. Each party represents that it is not dependent on the other for a major part of its business. It is further understood and agreed that each party has no right or authority to make any representation, promise or agreement on behalf of the other except for such representations, promises, or agreements as the other shall specifically, in writing, authorize. Any such inconsistent or additional warranty or representation made by a party shall constitute a breach of, and serve as grounds for termination of this Agreement pursuant to Section 9.3. 11. LIMITATION OF LIABILITY. The provisions of this Section 11 shall survive termination or expiration of this Agreement indefinitely. IN NO EVENT SHALL EITHER PARTY OR ANY AFFILIATE OF EITHER PARTY BE LIABLE FOR ANY EXEMPLARY, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES TO THE OTHER (INCLUDING WITHOUT LIMITATION, ANY PAYMENT FOR LOST BUSINESS, FUTURE PROFITS, LOSS OF GOODWILL, REIMBURSEMENT FOR EXPENDITURES OR INVESTMENTS MADE OR COMMITMENTS ENTERED INTO, CREATION OF CLIENTELE, ADVERTISING COSTS, TERMINATION OF EMPLOYEES OR EMPLOYEES SALARIES, OVERHEAD OR FACILITIES INCURRED OR ACQUIRED BASED UPON THE BUSINESS DERIVED OR ANTICIPATED UNDER THIS AGREEMENT), WHETHER FORESEEABLE OR NOT, CLAIMS UNDER DEALER TERMINATION, PROTECTION, NON-RENEWAL OR SIMILAR LAWS, FOR ANY CAUSE WHATSOEVER WHETHER OR NOT CAUSED BY THE OTHER PARTY'S NEGLIGENCE. IN NO EVENT SHALL ANY PROJECTIONS OR FORECASTS BY EITHER PARTY BE BINDING AS COMMITMENTS OR PROMISES BY SUCH PARTY. THE FOREGOING LIMITATIONS OF LIABILITY CONTAINED IN THIS SECTION SHALL NOT APPLY TO A PARTY'S BREACH OF THE COVENANTS SET FORTH IN SECTION 13 REGARDING CONFIDENTIALITY OR A BREACH OF THE TRADEMARK LICENSE AGREEMENT ATTACHED HERETO AS EXHIBIT E. Each party agrees that in the event of termination of this Agreement for any reason, no amounts spent in its fulfillment or other consequential damages will be recoverable from the other party or any of its Affiliates. 12. INDEMNIFICATION. The provisions of this Section 12 shall survive termination or expiration of this Agreement indefinitely. 12.1 BY ECHOSTAR. EchoStar shall indemnify, defend and hold MDU Dealer and its Affiliates, and its and their respective officers, directors, employees, agents and shareholders, and its and their respective assigns, heirs, successors and legal representatives harmless from and against, any and all costs, losses, liabilities, damages, lawsuits, judgments, claims, actions, penalties, fines and expenses (including, without limitation, interest, penalties, reasonable attorneys' fees and all monies paid in the investigation, defense or settlement of any or all of the foregoing) ("Claims"), that arise out of, or are incurred in connection with: (i) EchoStar's failure of performance under this Agreement and any direct or indirect results thereof; (ii) the breach of any of EchoStar's representations or warranties herein; (iii) all purchases, contracts, debts and/or obligations made by EchoStar; (iv) the failure of EchoStar to comply with, or any violation of, any applicable laws, statute, ordinance, governmental administrative order, rule or regulation; (v) the failure of EchoStar to comply with any provision of this Agreement; (vi) the failure of EchoStar to collect adequate taxes and remit same to EchoStar as required herein; and (vii) any claim brought by EchoStar's employees or agents for compensation and/or damages arising out of the expiration or termination of this Agreement. 8 12.2 BY MDU DEALER. MDU Dealer shall indemnify, defend and hold EchoStar and its Affiliates, and its and their respective officers, directors, employees, agents and shareholders, and its and their respective assigns, heirs, successors and legal representatives harmless from and against, any and all Claims that arise out of, or are incurred in connection with: (i) MDU Dealer's failure of performance under this Agreement and any direct or indirect results thereof; (ii) MDU Dealer's unlawful acts or omissions (or those of any of MDU Dealer's employees or agents, whether or not such acts are within the scope of employment of such employees or agents) relating to the sale, marketing, advertisement, promotion or distribution of Programming and DISH DBS Receivers and equipment; (iii) the breach of any of MDU Dealers representations or warranties herein; (iv) the failure of MDU Dealer to comply with, or any violation of, any applicable laws, statute, ordinance, governmental administrative order, rule or regulation; (v) the failure of MDU Dealer to comply with any provision of this Agreement; (vi) the failure of MDU Dealer to collect adequate taxes and remit same to EchoStar as required herein; (vii) any claim brought by MDU Dealer's employees or agents for compensation and/or damages arising out of the expiration or termination of this Agreement; (viii) any claim of pirating infringement or imitation of the logos, trademarks or service marks of programming providers by MDU Dealer or any party for which it is responsible; (ix) any Deactivation; (x) billing (including the collection and payment of any applicable taxes), customer service and support, or failure to adequately provide same; (xi) the installation, operation or maintenance of an MDU System or DISH DBS System, or failure to adequately provide same; and (xii) MDU Dealer's failure to comply in whole or in part with any applicable federal state or local consumer leasing or financing laws. MDU Dealer shall further (i.e., expanding rather than limiting the provisions of the preceding sentence) indemnify, defend and hold EchoStar and its Affiliates, and its and their respective officers, directors, employees, agents and shareholders, and its and their respective assigns, heirs, successors and legal representatives harmless from and against, any and all Claims by MDU Dealer customers only (including without limitation Qualifying Subscribers, MDU Building owners, operators, and residents, and all persons and entities solicited as potential customers by MDU Dealer) that arise out of, or are incurred in connection with: (i) MDU Dealer's performance or failure of performance under this Agreement and any direct or indirect results thereof; (ii) MDU Dealer's actual or alleged acts or omissions (or those of any of MDU Dealer's employees or agents, whether or not such acts are within the scope of employment of such employees or agents) relating to the sale, marketing, advertisement, promotion or distribution of Programming and DISH DBS Receivers and equipment; and (iii) the failure of MDU Dealer to comply with, or any actual or alleged violation of, any applicable laws, statute, ordinance, governmental administrative order, rule or regulation. The provisions of this section 12 shall survive termination or expiration of this Agreement indefinitely. 13. CONFIDENTIALITY. 13.1 GENERAL. At all times during the term of this Agreement and for a period of three (3) years thereafter, each party and its employees will maintain, in confidence, the terms and provisions of this Agreement, as well as all customer or subscriber lists, marketing information and reports, forecasts, business plans, data, summaries, reports or information of all kinds, whether oral or written, acquired, devised or developed in any manner from the other party's personnel or files, or as a direct or indirect result of such party's actions or performance under this Agreement, and each party represents that it has not and will not reveal the same to any persons not employed by such party, except: (i) at the written direction of the other party; (ii) to the extent necessary to comply with law, the valid order of a court of competent jurisdiction or the valid order or requirement of a governmental agency or any successor agency thereto, in which event such party shall notify the other of the information in advance, prior to making any disclosure, and shall afford the other party reasonable opportunity to seek confidential treatment of such information; (iii) as part of its normal reporting or review procedure to its parent or otherwise affiliated companies, their auditors and attorneys, provided such affiliates, auditors and attorneys agree to be bound by the provisions of this paragraph; or (iv) to the extent necessary to permit the performance of obligations under this Agreement. 13.2 SUBSCRIBER INFORMATION. All subscribers who subscribe to Programming services shall be deemed customers of EchoStar for purposes relating to the Programming and DISH DBS Receivers, and shall be deemed customers of MDU Dealer for other purposes. MDU Dealer acknowledges and agrees that the names, addresses and related information of such subscribers ("Subscriber Information") are as between MDU Dealer and EchoStar, but only to the extent such information relates to the delivery of Programming and DISH DBS Receivers, proprietary to EchoStar, and shall be treated with the highest degree of confidentiality by MDU Dealer. MDU Dealer shall under no circumstance directly or indirectly reveal any Subscriber Information relating specifically to the delivery of Programming and DISH DBS Receivers to any third party for any reason without the express prior written consent of EchoStar, which EchoStar may withhold in its sole and absolute discretion; provided however, that nothing shall prohibit MDU Dealer from otherwise utilizing its own customer lists and business information for any purpose. 13.3 REMEDIES. Each party agrees that a breach of these obligations of confidentiality will result in the substantial likelihood of irreparable harm and injury to the other party for which monetary damages alone would be an inadequate remedy, and which damages are difficult to accurately measure. Accordingly, each party agrees that the other shall have the right, in addition to any other remedies available, to obtain immediate injunctive relief as well as other equitable relief allowed by the federal and state courts. The foregoing remedy of injunctive relief is agreed to without prejudice to the other party's right to exercise any other rights and remedies it may have, including without limitation, the right to terminate this Agreement and seek damages or other legal or equitable relief. The foregoing confidentiality obligations will survive termination of this Agreement. 14. MISCELLANEOUS. 14.1 WAIVER. The failure of any party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any subsequent breach of the same or similar nature. All rights and remedies reserved to either party shall be cumulative and shall not be in limitation of any other right or remedy which such party may have at law or in equity. 9 14.2 ATTORNEY FEES. In the event of any suit or action to enforce or interpret this Agreement or any provision thereof, the prevailing party shall be entitled to recover its costs, expenses and reasonable attorney fees, both at trial and on appeal, in addition to all other sums allowed by law. 14.3 SUCCESSOR INTERESTS; ASSIGNMENT. This Agreement is binding upon the heirs, legal representatives, successors and assigns of EchoStar and MDU Dealer. Either party may assign this Agreement to an Affiliate in whole or in part at any time without the consent of the other, provided however that the assigning party remains liable for all of its obligations under this Agreement. Other than as provided above, this Agreement shall not be assigned by either party without the prior written consent of the other party. For purposes of this subsection, an "Affiliate" shall include, without limitation, any person or entity succeeding to substantially all of the assets of a party by way of asset purchase, merger, consolidation or otherwise; provided, however, without EchoStar's prior written consent, an "Affiliate" may not include any entity engaged in the direct broadcast satellite (DBS) business. 14.4 CHOICE OF LAW AND EXCLUSIVE JURISDICTION. 14.4.1 The relationship between the parties including all disputes and claims, whether arising in contract, tort, or under statute, shall be governed by and construed in accordance with the laws of the State of Colorado without giving any effect to its conflict of law provisions. 14.4.2 Any and all disputes arising out of, or in connection with, the interpretation, performance or the nonperformance of this Agreement or any and all disputes arising out of, or in connection with, transactions in any way related to this Agreement and/or the relationship between the parties (including but not limited to the termination of this Agreement or the relationship and either party's rights thereunder or disputes under rights granted pursuant to statutes or common law, including those in the state in which MDU Dealer is located) shall be litigated solely and exclusively before a state or federal court situated in the State of Colorado. The parties consent to the in personam jurisdiction of said court for the purposes of any such litigation, and waive, fully and completely, any right to dismiss and/or transfer any action pursuant to 28 U.S.C.S. 1404 or 1406 (or any successor statute). 14.5 SEVERABILITY. The parties agree that each provision of this Agreement shall be construed as separable and divisible from every other provision and that the enforceability of any one provision shall not limit the enforceability, in whole or in part, of any other provision hereof. In the event that a court of competent jurisdiction determines that any term or provision herein, or the application thereof to any person, entity, or circumstance, shall to any extent be invalid or unenforceable, the remaining terms and provisions of this Agreement shall not be affected thereby, and shall be interpreted as if the invalid term or provision were not a part hereof. 14.6 ENTIRE AGREEMENT. This Agreement sets forth the entire, final and complete understanding between the parties hereto relevant to the subject matter of this Agreement, and it supersedes and replaces all previous understandings or agreements, written, oral, or implied, relevant to the subject matter of this Agreement made or existing before the date of this Agreement. Except as expressly provided by this Agreement, no waiver or modification of any of the terms or conditions of this Agreement shall be effective unless in writing and signed by both parties. 14.7 COMPLIANCE WITH LAW. The parties shall comply with, and agree that this Agreement is subject to, all applicable federal, state, and local laws, rules and regulations, and all amendments thereto, now enacted or hereafter promulgated in force during the term of this Agreement. 14.8 FORCE MAJEURE. Notwithstanding anything to the contrary in this Agreement, neither party shall be liable to the other (nor shall an event of default hereunder be deemed to exist) for failure to fulfill its obligations hereunder if such failure is caused by or arises out of an act of force majeure including acts of God, war, riot, natural disaster, technical failure beyond such party's reasonable control (including the failure of all or part of the communications satellite, or transponders on which the programming is delivered to Qualifying Subscribers, or of the related uplinking or other equipment, or failure of the signal from a programmer supplying EchoStar with the Programming), or any other reason beyond the reasonable control of such party. This subsection shall not apply to an obligation by either party for the payment of money. 14.9 REMEDIES CUMULATIVE. It is agreed that the rights and remedies herein provided in case of default or breach by a party of this Agreement are cumulative and shall not affect in any manner any other remedies that the other party may have by reason of such default or breach by such party. The exercise of any right or remedy herein provided shall be without prejudice to the right to exercise any other right or remedy provided herein, at law, or in equity. 14.10 GENERAL PROVISIONS. The terms and conditions attached as exhibits hereto are fully incorporated into and made a part of this Agreement. 14.11 NOTICES. Any notice required or permitted to be delivered hereunder shall be in writing and shall be deemed to be delivered (i) upon first attempted delivery (whether actually received or not) when postmarked by the U.S. Postal Service, postage prepaid, registered or certified mail, return receipt requested, or (ii) when delivered by courier or express mail where evidence of delivery is retained, addressed to the parties at their respective mailing addresses set forth in the first paragraph of this Agreement, or at such other address as they have at least ten days theretofore specified by written notice delivered in accordance herewith. 14.12 YEAR 2000 COMPLIANCE. Each party shall use commercially reasonable efforts to ensure that: (i) the services and products used to perform its obligations hereunder, are or will be year 2000 compliant, and (ii) any failure of the services or products to properly operate during and after the calendar year 2000 A.D. relating to date data which represents or references different centuries 10 or more than one century will be corrected, repaired, or replaced (at such party's option), notwithstanding anything to the contrary in Sections 2.5.2 and 2.6, as soon as possible after detection at such party's sole cost. 14.13 SURVIVAL. All provisions of this Agreement shall survive termination for a time which is reasonable under the circumstances, regardless of whether or not such provision is explicitly stated to survive. 14.14 NO PARTNERSHIP. Nothing herein contained shall be construed to create any partnership or joint venture between the parties. By signing below, MDU Dealer hereby indicates its acceptance of the terms of, and agreement to, this Agreement. Approved by: ECHOSTAR SATELLITE CORPORATION TVMAX TELECOMMUNICATIONS, INC. By: /s/ [ILLEGIBLE] By: /s/ [ILLEGIBLE] --------------------------------- ------------------------------- Title: Executive Vice President Title: President & CEO ------------------------------ ---------------------------- Date: January 14, 1999 Date: January 13, 1999 ------------------------------- ----------------------------- 11 EXHIBIT A DISH NETWORK PROGRAMMING PACKAGES ECHOSTAR I AND II AMERICA'S TOP 40 ---------------------------------------------------------- $19.99 PER MONTH $220.00 PER YEAR ========================================================== A&E History Channel (The) America's Voice Home & Garden TV Angel One Home Shopping Network Cartoon Network (The) Learning Channel (The) CNBC Lifetime CNN MTV Comedy Central Nashville Network (The) Country Music Television Nickelodeon (East) Court TV Nickelodeon (West) C-SPAN Nick at Nite (East) C-SPAN2 Nick at Nite (West) Discovery Channel Nick at Nite's TV Land Disney Channel (East) QVC Disney Channel (West) Sci-Fi Channel E! Entertainment TBN ESPN TBS ESPN2 TNT ESPNEWS Travel Channel (The) EWTN USA Network Food Network VH1 FOX Family Channel Weather Channel (The) Headline News ---------------------------------------------------------- - -------------------------------------------------------------------------------- AMERICA'S TOP 100 CD $28.99 PER MONTH $320.00 PER YEAR - -------------------------------------------------------------------------------- AMERICA'S TOP 40 PLUS AMC WGN Country Currents CD Animal Planet ZDTV Easy Instrumentals CD BBC America (1) FOX/SportsChannel Regional Network Eurostyle CD Black Entertainment Television (BET) Fiesta Mexicana CD Bravo Hot Hits CD Classic Sports CD Channels Jazz Traditions CD CNNFN/CNNI 70s Songbook CD Jukebox Gold CD CBS Eye on People Adult Alternative CD Kidtunes CD F/X Adult Contemporary CD Latin Styles CD Galavision Adult Favorites CD LDS Radio Network CD Game Show Network Americana CD Light Classical CD Independent Film Channel Big Band Era CD Modern Rock Alternative CD M2 Blues CD New Age CD MSNBC Classic Rock CD New Country CD Noggin (Available January 1999) Concert Classics CD Non-Stop Hip Hop CD Romance Classics Contemporary Christian CD Power Rock CD Toon Disney Contemporary Instrumentals CD Reggae CD Turner Classic Movies Contemporary Jazz CD Urban Beat CD Univision Country Classics CD - -------------------------------------------------------------------------------------------------------------------------------- 12 DISH NETWORK PROGRAMMING PACKAGES ECHOSTAR I AND II - ------------------------------------------------------------------------------------------------------------------------------------ DISH PIX PACKAGE PPV $15.00 PER MONTH NO ANNUAL AVAILABLE - ------------------------------------------------------------------------------------------------------------------------------------ A package of 10 channels - NO A LA CARTE AVAILABLE DISH on Demand Prices beginning at $2.99 Choose from services available in AT 40, AT 100 CD or Superstations (excluding 12 Channels Disney Channel, Toon Disney, Regional Sports Networks, MTV, M2, Nickelodeon, VH1, Nick At Nite's TV Land, FX, Romance Classics, IFC, Galavision, Univision, BBC America and ZDTV, Outdoor Channel) - ------------------------------------------------------------------------------------------------------------------------------------ INTERNATIONAL SERVICES SPANISH LANGUAGE PACKAGE A LA CARTE $4.99 PER MONTH $59.88 PER YEAR - ------------------------------------------------------------------------------------------------------------------------------------ RAI: $ 9.99 per month or $119.88 per year Includes the following 3 services: Fox Sports Americas ANTENNA: $14.99 per month or $179.88 per year Telemundo HTV - ------------------------------------------------------------------------------------------------------------------------------------ COMBINATION SUPERSTATION/BROADCAST NETWORKS PREMIUM SERVICES - ------------------------------------------------------------------------------------------------------------------------------------ Choose Any One: $4.99 per month or $59.88 per year Choose One Premium Pkg: $10.99 per month or $121.00 per year Choose Any Two: $7.99 per month or $95.88 per year Choose Two Premium Pkgs: $19.99 per month or $220.00 per year Choose All Three: $9.99 per month or $119.88 per year Choose Three Premium Pkgs: $27.99 per month or $308.00 per year Choose Four Premium Pkgs: $34.99 per month or $385.00 per year PACKAGES AVAILABLE PREMIUM PACKAGES AVAILABLE DISHNETS EAST Package ABC, CBS, NBC, FOX o HBO Package (6 channels) PBS - National Network Includes 5 channels of HBO plus HBO Family DISHNETS WEST Package o Showtime Package (8 channels) ABC, CBS, NBC, FOX* Includes 3 channels of Showtime plus Showtime PBS - National Network Extreme, 2 channels of TMC, FLIX and Sundance Channel *The West Coast FOX feed available September 1, 1998. o MultiChannel Cinemax (3 channels) Includes 3 channels of Cinemax SuperStation Package o Encore/STARZ! (4 channels) KTLA, KWGN, WPIX, WSBK, WWOR Includes 1 channel of Encore, 2 channels of Starz! and 1 channel of Encore Westerns - ------------------------------------------------------------------------------------------------------------------------------------ DISH NETS LOCAL BROADCAST NETWORKS PACKAGES ADDITIONAL SERVICES $4.99 PER MONTH EACH A LA CARTE - ------------------------------------------------------------------------------------------------------------------------------------ LOS ANGELES NEW YORK Disney Channel: $9.99 per month DMA DMA (Both East and West) ABC - KABC ABC - WABC The Golf Channel: $4.99 per month or $59.88 per year CBS - KCBS CBS - WCBS NBC - KNBC NBC - WNBC Outdoor Channel: $1.99 month or $23.88 per year FOX - KTTV FOX - WNYW PBS - National PBS - National DISH CD: $4.99 per month or $59.88 per year - -------------------------------------------------------------------------------- ADULT SERVICES Single Broadcast Networks: $1.50 each A LA CARTE - -------------------------------------------------------------------------------- MultiSport Package: $4.99 per month or Playboy: $12.99 per month (must subscribe to AT 100 CD) $59.88 per year Adult Vision: $5.99 per 90 minute block TeN $14.95 per month $164.45 per year - ------------------------------------------------------------------------------------------------------------------------------------ All prices, packages and programming subject to change without notice. Updated 12/14/98 13 DISH NETWORK ECHOSTAR III - ----------------------------------------------------------------------------------------------------------------------------------- LOCAL NETWORK PACKAGES $4.99 PER MONTH EACH INTERNATIONAL SERVICES - ----------------------------------------------------------------------------------------------------------------------------------- ATLANTA BOSTON TV5 (French): $ 9.99 per month DMA DMA $119.88 PER YEAR ABC - WSB ABV - WCVB RTPi (Portuguese) $ 4.00 per month CBS - WGNX CBS - WBZ (must subscribe to AT40 or AT 100) $ 48.00 per year FOX - WAGA FOX - WFXT NBC - WXIA NBC - WHDH TV Japan (Japanese) $ 25.00 per month PBS - NATIONAL PBS - NATIONAL $300.00 per year TV Polonia (Polish) $ 14.99 per month* (must also subscribe to 2 Polskie $179.88 per year* Radio Services) ART (Arabic) $ 19.99 per month - ----------------------------------------------------------------------- ART Movies (Arabic) $239.88 per year CHICAGO DALLAS LBC (Arabic from Lebanon) DMA DMA (these three services sold only as a package/no a la carte available) ABC - WLS ABC - WFAA CBS - WBBM CBS - KTVT ZEE TV (Hindi) $ 14.99 per month FOX - WFLD FOX - KDFW $ 179.88 per year NBC - WMAQ NBC - KXAS PBS - NATIONAL PBS - NATIONAL TV Asia (Hindi/English/Gujarati) $ 14.99 per month $179.88 per year ZEE TV and TV Asia Package $ 24.99 per month $299.88 per year - ----------------------------------------------------------------------------------------------------------------------------------- MIAMI NEW YORK INTERNATIONAL RADIO SERVICES DMA DMA ----------------------------------------------------------- RFI: $ 1.00 per month ABC - WPLG ABC - WABC (Radio France Internationale) $12.00 per year CBS - WFOR CBS - WCBS FOX - WSVN FOX - WNYW Polskie Radio Program 1 $ 4.99 month* NBC - WTVJ NBC - WNBC Polskie Radio Program 3 $59.88 per year* PBS - NATIONAL PBS - NATIONAL (must subscribe to the 2 Polskie Radio and I TVPolonia video services) Radio Maria Italy (Italian) $ 5.00 per month $55.00 per year Radio Maria Poland (Polish) $ 5.00 per month $55.00 per year Radio Maria Spanish $ 5.00 per month $55.00 per year - ----------------------------------------------------------------------------------------------------------------------------------- PITTSBURGH WASHINGTON, D.C. A LA CARTE DMA DMA ------------------------------------------------------------ NASA Channel Free Access ABC - WTAE ABC - WJLA CBS - KDKA CBS - WUSA Bloomberg $ 1.50 per month NBC - WPXI FOX - WTTG $18.00 per year FOX - WPGH NBC - WRC PBS - National PBS - NATIONAL ----------------------------------------------------------- PPV ----------------------------------------------------------- Dish on Demand Prices beginning at $2.99 5 Channels *Must subscribe to 1 TVPolonia video and 2 Polskie Radio Services All prices, packages and programming subject to change without notice. Updated 12/14/98 - ----------------------------------------------------------------------------------------------------------------------------------- 14 DISH NETWORK ECHOSTAR IV - ------------------------------------------------------------------------------------------------------------------------------------ INTERNATIONAL SERVICES - ------------------------------------------------------------------------------------------------------------------------------------ DENVER PHOENIX TV Japan (Japanese) $ 25.00 per month DMA DMA $300.00 per year ABC - KMGH ABC - KNXV ART (Arabic) $ 19.99 per month CBS - KCNC CBS - KPHO ART Movies (Arabic) $239.88 per year NBC - KUSA NBC - KPNX LBC (Arabic from Lebanon) FOX - KDVR FOX - KSAZ (these three services sold only PBS - NATIONAL PBS - NATIONAL as a package/no a la carte available) - -------------------------------------------------------------------------------- ZEE TV (Hindi) $ 14.99 per month SALT LAKE CITY SAN FRANCISCO $ 179.88 per year DMA DMA TV Asia (Hindi/English/Gujarati) $ 14.99 per month ABC - KTVX ABC - KGO $ 179.88 per year CBS - KUTV CBS - KPIX ZEE TV and TV Asia Package $ 24.99 per month NBC - KSL NBC - KRON $ 299.88 per year FOX - KSTU FOX - KTVU PBS - NATIONAL PBS - NATIONAL - ------------------------------------------------------------------------------------------------------------------------------------ PPV A LA CARTE - ------------------------------------------------------------------------------------------------------------------------------------ DISH on Demand Prices beginning at $2.99 Bloomberg $1.50 per month 5 Channels $ 18.00 per year - ------------------------------------------------------------------------------------------------------------------------------------ All prices, packages and programming subject to change without notice. Updated 12/14/98 15 EXHIBIT B BILLING AND PAYMENT TERMS AND CONDITIONS The following are EchoStar's current billing and payment terms and conditions, and (except for payment terms) are subject to change. In the event of a conflict between this Exhibit B and the agreement to which this Exhibit B is attached, the agreement shall control. ORDERING EQUIPMENT Event Responsibility - ------------------------------------------------------------------------------------------------------------------------------------ 1. OpTel faxes purchase order for hardware to EchoStar Commercial Services OpTel 2. EchoStar Commercial Services accepts or rejects purchase order: -Orders accepted before 10:30 AM Mountain time ordinarily shipped same day EchoStar -Orders accepted after 10:30 AM Mountain time ordinarily shipped next business day 3. Receivers purchased in this manner or from one of the Echosphere Regional offices OpTel/EchoStar will be eligible for 20% programming commissions (subject to the terms of the agreement). **(MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) OpTel/EchoStar PROGRAM BILLING Event Responsibility - ------------------------------------------------------------------------------------------------------------------------------------ 1. All billing of programming will be as set forth in this Agreement EchoStar BILLING CYCLE FLOW CHART (CALENDAR DATES ARE HYPOTHETICAL AND FOR ILLUSTRATION ONLY): Account Activated on: date activation requested June 8, 1998 First Bill Sent: approx. activation date [June and July service) First Bill Due: (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION First Bill Delinquent: PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) First Bill Late Second Bill Sent: July 16, 1998 [August service) (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION Soft Disconnect*: PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) Second Bill Due: Hard Disconnect*: FEES AND DISCLOSURES: (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) Transaction Fee $5.00 Sidegrades or downgrades of service; PPV movie purchase done by CSR (non-impulse) Additional Outlet Fee $4.99 Programming charge for additional receivers. PPV Disclosures Dish-on-Demand PPV is NON-REFUNDABLE; Channel locks should be set up to prevent accidental purchase; Phone line must be connected. 16 INVOICE INFORMATION AND FORMAT: (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) PAYMENT TERMS BILLING OF NOT-RECURRING PROGRAMMING: (MATERIAL DENOTED *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY) 17 EXHIBIT C PROGRAMMING ORDERS AND ACTIVATION The following are EchoStar's current procedures for programming orders and activation, and are subject to change. In the event of a conflict between this Exhibit B and the agreement to which this Exhibit B is attached, the agreement shall control. All time limits represent intended limits and are not to be interpreted as a guarantee. OpTel/EchoStar Order Entry Process Expected Flow Process NEW CUSTOMER Event Responsibility - ------------------------------------------------------------------------------------------------------------------ 1. OpTel Call Center accepts new order from resident OpTel 2. OpTel Call Center schedules order for installation OpTel 3. Work order is fulfilled by technician OpTel 4. Technician installs set top equipment and calls EchoStar for authorization OpTel/EchoStar 5. Authorization signal is sent and records are updated with EchoStar EchoStar 6. Technician confirms installation and activation of programming and closes work order through dispatch center OpTel 7. Billing begins for new customer effective upon activation OpTel 8. OpTel is invoiced for customer subscription EchoStar MOVES, ADDS, CHANGES Event Responsibility - ------------------------------------------------------------------------------------------------------------------ 1. OpTel Call Center accepts change of service request from customer OpTel 2. OpTel Call Center commits 48-hour completion of order to customer OpTel 3. OpTel Call Center codes order as "office only" with special campaign code and "future billing" codes to generate automatic billing OpTel 4. Report is generated nightly selecting codes used for EchoStar changes OpTel 5. Report is faxed to EchoStar with authorization request within 24 hours of order OpTel 6. Authorization signal is sent within 24 hours from receipt of OpTel report and records are updated with EchoStar EchoStar 7. OpTel is invoiced for customer subscription EchoStar DISCONNECTS Event Responsibility - ------------------------------------------------------------------------------------------------------------------ 1. OpTel Call Center accepts disconnect request OpTel 2. OpTel Call Center schedules disconnect of service and set top recovery OpTel 3. Work order is fulfilled by technician OpTel 4. Technician disconnects set top and calls EchoStar for de-authorization OpTel/EchoStar 5. Authorization signal is terminated and records are updated with EchoStar EchoStar 6. Technician closes work order through dispatch center OpTel 7. Billing terminates for customer OpTel 8. OpTel is no longer billed for customer subscriber EchoStar 18 Today's Date: Your company Dealer Rec ------- xxxxxxxxxxxxxx Est. Final Activation Date: # ------ OpTel - DISH Network DBS Service Request Form Exhibit D to MDU Dealer Agreement 1. PLEASE CHECK THE COMMERCIAL PROPERTY TYPE THAT APPLIES: Hotel Hospital Condo MHP Other Bulk Nun Retirement Home -------- --------- --------- ---------- -------------------------- =========================================================================================================================== 2. DBS SYSTEM TYPE: L-Band: Transport: L-Band/Tranport ---------------------- ----------------- ----------------------------- AGENT CODE: --------- --------- --------- 3. PROPERTY INFORMATION: 4. BILLING INFORMATION: PROPERTY NAME: COMPANY NAME - -------------------------------------------------- -------------------------------------------------- ADDRESS MAILING ADDRESS - -------------------------------------------------- -------------------------------------------------- - -------------------------------------------------- -------------------------------------------------- CITY STATE CITY STATE - -------------------------------------------------- -------------------------------------------------- ZIP CODE ZIP CODE - -------------------------------------------------- -------------------------------------------------- TELEPHONE NUMBER: TELEPHONE NUMBER: - -------------------------------------------------- -------------------------------------------------- GENERAL CONTACT: FAX NUMBER: - -------------------------------------------------- -------------------------------------------------- BILLING CONTACT: -------------------------------------------------- TOTAL NUM. OF UNITS @ SITE: TECHNICAL CONTACT: - -------------------------------------------------- -------------------------------------------------- MARKETING CONTACT: -------------------------------------------------- 5. IF L-BAND - NUMBER OF BOXES NEEDED: 6. TOTAL NUMBER OF RECEIVERS Total Number of Services Requested: -------------------------------------------------- n/a (# of boxes X $200.00) (taken from the attached Activation Form) - -------------------------------------------------- Multiply this # by the figure in Schedule A of the 7. TOTAL DUE: (from #4 & #5 above) Attachment to the Affiliate Agreement. $ X $7.00 X 12 = #VALUE! - -------------------------------------------------- --------------------------------------------------- SERVICE DSR RECEIVER NO. DSR SMART CARD NO (include e or w) Example: R009912345 (11 digits) S0000123456 (11 digits) - ---------------- ------------------------------- ----------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- - --------------- ------------------------------------ ------------------------------------------- OpTel - ----------------------------------------------------------------- Signature - ----------------------------------------------------------------- Type Name and Title - ----------------------------------------------------------------- Page 1 of _______ ECHO FAX: 800-906-4826 Voice: 800-454-0843 19 EXHIBIT E TRADEMARK LICENSE AGREEMENT THIS TRADEMARK LICENSE AGREEMENT (the "Agreement") is effective as of the ____________ day of ___________________________, 1999, by and between EchoStar Satellite Corporation having a principal place of business at 5701 S. Santa Fe Drive, Littleton, Colorado 80120 ("EchoStar"), and TVMAX Telecommunications, Inc., d/b/a OpTel, having a principal place of business at 1111 West Mockingbird Lane, 10th Floor, Dallas, Texas 75247, Attn: Vice President - Marketing ("Licensee"). A. ESC conducts business in worldwide locations as, among other things, a provider of direct broadcast satellite-delivered, multi-channel, digital audio and video services ("Programming") to commercial subscribers; and B. Licensee conducts business as, among other things, an MDU Dealer of satellite television products and services to commercial subscribers; and C. Licensee desires to be permitted to use the EchoStar trademarks, service marks and trade names set forth in Exhibit A hereto, as amended from time to time in ESC's sole discretion (the "Trademarks") as ESC, in its sole discretion, may authorize, from time to time, under a non-exclusive license, to promote and solicit orders for DISH Network Programming. NOW, THEREFORE, the parties hereto hereby agree as follows: 1. ESC hereby grants to Licensee a non-exclusive, non-transferable, revocable license (the "License") to use the Trademarks and such other trademarks as ESC may from time to time expressly in writing permit Licensee to use during the term of this Agreement, and no other term or license whatsoever, in its local advertising and promotional materials and at its business locations. Licensee shall have no right to use the logos, service marks or trademarks of any programming providers, other than the logos, service marks and trademarks of programming providers that are contained in the advertising and promotional material provided to Licensee by ESC. No such materials shall indicate that any agreement of agency, partnership, joint venture, franchise or of exclusive or non-exclusive distributor exists between Licensee and ESC, unless ESC and Licensee enter into a separate written agreement permitting Licensee to do so. Notwithstanding the above, Licensee shall provide to ESC, at least fifteen (15) days prior to first use, an example of any advertising or promotional materials in which Licensee intends to use any Trademarks, and any such other trademarks, which use has not, within the past twelve months, been approved by ESC in substantially the form intended for use. ESC may reject and prohibit Licensee from using such materials if ESC believes that MDU Dealer's intended use would violate any agreement to which ESC is bound concerning the Trademarks or if ESC believes that MDU Dealer's intended use could tend to damage, disparage, diminish or otherwise injure any of the Trademarks or ESC or ESC's image or goodwill. ESC shall notify MDU Dealer in writing of its approval or disapproval of any proposed advertising or promotional materials or other use of any Trademark within ten (10) days from its receipt of same, failing which (evidenced by the passage of one business day following receipt by ESC of notice from MDU Dealer of such failure) ESC shall be deemed to have approved of MDU Dealer's intended use. If Licensee is required to, but fails to provide ESC with proposed advertising or promotional materials at least fifteen (15) days prior to first use, ESC shall have just cause to immediately terminate the License by providing written notice to Licensee to that effect. This Agreement is not intended, nor shall it be construed, as creating any agreement of agency, partnership, joint venture, franchise or of exclusive or non-exclusive distributor, or as creating any obligation on the part of ESC to enter into any such agreement with Licensee. Further, this Agreement is not intended, nor shall it be construed, as providing any rights to Licensee to purchase or sell products or programming manufactured and/or distributed by ESC. Licensee expressly recognizes and agrees that any goodwill now existing or hereafter created through any sales by Licensee of products or programming manufactured and/or distributed by ESC, shall inure to ESC's sole benefit. This License shall be effective until terminated by either party in accordance with the terms of this Agreement, or until termination of the MDU Dealer Agreement between ESC and Licensee. 2. The License granted by ESC is granted to Licensee only. Licensee has no authority to transfer or grant any sublicense to any other entity or individual (except for any subsidiary or affiliated entity through which MDU Dealer, in accordance with Section 6.1 of the MDU Dealer Agreement, may provide programming to an MDU Building (as defined in the MDU Dealer Agreement), which entity shall also be bound by the restrictions, terms and conditions contained herein) for any reason, and if Licensee does so, such action shall terminate the License granted herein, at ESC's option, at any time thereafter. Licensee shall immediately cease using Trademarks upon termination or expiration of this Agreement for any reason. Upon expiration or termination of this Agreement, at ESC's option Licensee shall immediately destroy or deliver to ESC any and all advertising and promotional materials in Licensee's possession with Trademarks on them. If ESC requests destruction of advertising and promotional materials, Licensee shall promptly execute an affidavit representing at a minimum that such materials were destroyed, and the date and means of destruction. 3. Licensee expressly recognizes and acknowledges that the License, as well as any past use of the Trademarks in any manner whatsoever by Licensee (including but not limited to use on signs, business cards, or in advertisements), shall not confer upon Licensee any proprietary rights or interest to any Trademarks including, but not limited to any existing or future goodwill in the Trademarks. All goodwill in the Trademarks shall inure to ESC's sole benefit. Further, Licensee waives any and all past, present, or future claims it has or might have to the Trademarks, and acknowledges that as between ESC and Licensee, ESC has the exclusive rights to own and use the Trademarks, and that ESC retains full ownership of the Trademarks notwithstanding the License granted herein. While Licensee has no right or authority to do so, in the event that Licensee has previously, or in the future reserves, files, or registers any of the Trademarks of ESC, Licensee agrees to notify ESC immediately, and immediately upon request of ESC, to assign any and all interest to ESC that is obtained through the reservation, filing, or registration of the Trademarks in the U.S. or any foreign jurisdiction, and hereby acknowledges that any such reservation, filing, or registration of the Trademarks, whenever occurring, shall be on behalf of and for the sole benefit of ESC, and Licensee waives all claims or rights to any compensation whatsoever therefor. Licensee's obligations in this paragraph shall survive the expiration or termination of this Agreement. 4. Nothing in this Agreement shall be construed to bar ESC from protecting its right to the exclusive use of its Trademarks against infringement thereof by any party or parties, including Licensee, either during the term of this Agreement or following any expiration or termination 20 EXHIBIT E TRADEMARK LICENSE AGREEMENT THIS TRADEMARK LICENSE AGREEMENT (the "Agreement") is effective as of the _______ day of _____________________, 1999, by and between EchoStar Satellite Corporation having a principal place of business at 5701 S. Santa Fe Drive, Littleton, Colorado 80120 ("EchoStar"), and TVMAX Telecommunications, Inc., d/b/a OpTel, having a principal place of business at 1111 West Mockingbird Lane, Dallas, Texas 75247, Attn: Vice President - Marketing ("Licensee"). A. ESC conducts business in worldwide locations as, among other things, a provider of direct broadcast satellite-delivered, multi-channel, digital audio and video services ("Programming") to commercial subscribers; and B. Licensee conducts business as, among other things, an MDU Dealer of satellite television products and services to commercial subscribers; and C. Licensee desires to be permitted to use the EchoStar trademarks, service marks and trade names set forth in Exhibit A hereto, as amended from time to time in ESC's sole discretion (the "Trademarks") as ESC, in its sole discretion, may authorize, from time to time, under a non-exclusive license, to promote and solicit orders for DISH Network Programming. Now, THEREFORE, the parties hereto hereby agree as follows: 1. ESC hereby grants to Licensee a non-exclusive, non-transferable, revocable license (the "License") to use the Trademarks and such other trademarks as ESC may from time to time expressly in writing permit Licensee to use during the term of this Agreement, and no other term or license whatsoever, in its local advertising and promotional materials and at its business locations. Licensee shall have no right to use the logos, service marks or trademarks of any programming providers, other than the logos, service marks and trademarks of programming providers that are contained in the advertising and promotional material provided to Licensee by ESC. No such materials shall indicate that any agreement of agency, partnership, joint venture, franchise or of exclusive or non-exclusive distributor exists between Licensee and ESC, unless ESC and Licensee enter into a separate written agreement permitting Licensee to do so. Notwithstanding the above, Licensee shall provide to ESC, at least fifteen (15) days prior to first use, an example of any advertising or promotional materials in which Licensee intends to use any Trademarks, and any such other trademarks, which use has not, within the past twelve months, been approved by ESC in substantially the form intended for use. ESC may reject and prohibit Licensee from using such materials if ESC believes that MDU Dealer's intended use would violate any agreement to which ESC is bound concerning the Trademarks or if ESC believes that MDU Dealers intended use could tend to damage, disparage, diminish or otherwise injure any of the Trademarks or ESC or ESC's image or goodwill. ESC shall notify MDU Dealer in writing of its approval or disapproval of any proposed advertising or promotional materials or other use of any Trademark within ten (10) days from its receipt of same, failing which (evidenced by the passage of one business day following receipt by ESC of notice from MDU Dealer of such failure) ESC shall be deemed to have approved of MDU Dealer's intended use. If Licensee is required to, but fails to provide ESC with proposed advertising or promotional materials at least fifteen (15) days prior to first use, ESC shall have just cause to immediately terminate the License by providing written notice to Licensee to that effect. This Agreement is not intended, nor shall it be construed, as creating any agreement of agency, partnership, joint venture, franchise or of exclusive or non-exclusive distributor, or as creating any obligation on the part of ESC to enter into any such agreement with Licensee. Further, this Agreement is not intended, nor shall it be construed, as providing any rights to Licensee to purchase or sell products or programming manufactured and/or distributed by ESC. Licensee expressly recognizes and agrees that any goodwill now existing or hereafter created through any sales by Licensee of products or programming manufactured and/or distributed by ESC, shall inure to ESC's sole benefit. This License shall be effective until terminated by either party in accordance with the terms of this Agreement, or until termination of the MDU Dealer Agreement between ESC and Licensee. 2. The License granted by ESC is granted to Licensee only. Licensee has no authority to transfer or grant any sublicense to any other entity or individual (except for any subsidiary or affiliated entity through which MDU Dealer, in accordance with Section 6.1 of the MDU Dealer Agreement, may provide programming to an MDU Building (as defined in the MDU Dealer Agreement), which entity shall also be bound by the restrictions, terms and conditions contained herein) for any reason, and if Licensee does so, such action shall terminate the License granted herein, at ESC's option, at any time thereafter. Licensee shall immediately cease using Trademarks upon termination or expiration of this Agreement for any reason. Upon expiration or termination of this Agreement, at ESC's option Licensee shall immediately destroy or deliver to ESC any and all advertising and promotional materials in Licensee's possession with Trademarks on them. If ESC requests destruction of advertising and promotional materials, Licensee shall promptly execute an affidavit representing at a minimum that such materials were destroyed, and the date and means of destruction. 3. Licensee expressly recognizes and acknowledges that the License, as well as any past use of the Trademarks in any manner whatsoever by Licensee (including but not limited to use on signs, business cards, or in advertisements), shall not confer upon Licensee any proprietary rights or interest to any Trademarks including, but not limited to any existing or future goodwill in the Trademarks. All goodwill in the Trademarks shall inure to ESC's sole benefit. Further, Licensee waives any and all past, present, or future claims it has or might have to the Trademarks, and acknowledges that as between ESC and Licensee, ESC has the exclusive rights to own and use the Trademarks, and that ESC retains full ownership of the Trademarks notwithstanding the License granted herein. While Licensee has no right or authority to do so, in the event that Licensee has previously, or in the future reserves, files, or registers any of the Trademarks of ESC, Licensee agrees to notify ESC immediately, and immediately upon request of ESC, to assign any and all interest to ESC that is obtained through the reservation, filing, or registration of the Trademarks in the U.S. or any foreign jurisdiction, and hereby acknowledges that any such reservation, filing, or registration of the Trademarks, whenever occurring, shall be on behalf of and for the sole benefit of ESC, and Licensee waives all claims or rights to any compensation whatsoever therefor. Licensee's obligations in this paragraph shall survive the expiration or termination of this Agreement. 4. Nothing in this Agreement shall be construed to bar ESC from protecting its right to the exclusive use of its Trademarks against infringement therefore by any party or parties, including Licensee, either during the term of this Agreement or following any expiration or termination 21 of Licensee's right to use the Trademarks pursuant to this Agreement. Licensee will promptly and fully advise ESC of any use of any mark that may appear to infringe the Trademarks. Licensee will also fully cooperate with ESC in defense and protection of the Trademarks, at ESC's expense. Similarly, nothing in this Agreement shall be construed to require that ESC take any action to protect the Trademarks in any instance, and ESC shall not be liable to Licensee in any manner whatsoever for failure to take any such action. 5. This Agreement shall continue for a period of time equal to the term of the MDU Dealer Agreement between ESC and Licensee, unless terminated earlier for a reason provided herein. 6. Any and all disputes, claims or actions that may arise under or out of this Agreement shall be governed, interpreted and enforced in accordance with the laws of the State of Colorado, and shall otherwise be resolved in accordance with the provisions set forth in Section 14.4 of the MDU Dealer Agreement between ESC and Licensee, to which this Trademark License Agreement is attached. 7. This Agreement may be executed in two or more counterparts, each of which shall be an original, but all of which together shall constitute one and the same instrument. IN WITNESS WHEREOF, the parties hereto have executed this Agreement by their duly authorized representatives as of the day and year first above written. ECHOSTAR SATELLITE CORPORATION TVMAX TELECOMMUNICATIONS, INC. By: [ILLEGIBLE] By: [ILLEGIBLE] ---------------------------------- ------------------------------------- Title: Executive Vice President Title: President & CEO ------------------------------- ---------------------------------- 22 EXHIBIT A TO TRADEMARK LICENSE AGREEMENT [ECHOSTAR LOGO] [DISH [NETWORK LOGO] [DISH LOGO]