1 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ------------------------------------ FORM 10-K (x) Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934. For the fiscal year ended March 31, 2001; or ( ) Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from ____________ to _____________. COMMISSION FILE NO. 333-94505 DELANO TECHNOLOGY CORPORATION (Exact name of Registrant as specified in its charter) ONTARIO, CANADA 98-0206122 (Province or other Jurisdiction of (I.R.S. Employer Incorporation or Organization) Identification No.) ------------------------------------ 302 TOWN CENTRE BOULEVARD L3R 0E8 MARKHAM, ONTARIO, CANADA (Zip code) (Address of Registrant's principal executive offices) Registrant's telephone number, including area code 905-947-2222 Securities registered pursuant to Section 12(b) NONE of the Act: Securities registered pursuant to Section 12(g) COMMON STOCK NO PAR VALUE of the Act: (Title of Class) ------------------------------------ Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No . --- --- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of the Registrant's knowledge in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [X] The aggregate market value of the voting stock held by non-affiliates of the Registrant, based upon the closing sale price of the Common Stock on May 18, 2001 as reported on the Nasdaq National Market, was approximately $25.1 million. Shares of Common Stock held by each officer and director and by certain persons who owned 5% or more of the Registrant's outstanding Common Stock on that date have been excluded in that such persons may be deemed to be affiliates. This determination of affiliate status is not necessarily a conclusive determination for other purposes. As of Friday, May 18, 2001 Registrant had outstanding 37,285,857 shares of Common Stock. 1 2 DELANO TECHNOLOGY CORPORATION TABLE OF CONTENTS ANNUAL REPORT ON FORM 10-K FOR YEAR ENDED MARCH 31, 2001 PAGE ---- PART I Item 1 Business.............................................................. 3 Item 2 Properties............................................................ 9 Item 3 Legal Proceedings..................................................... 9 Item 4 Submission Of Matters To A Vote Of Security Holders................... 10 PART II Item 5 Market For Registrant's Common Equity And Related Stockholder Matters............................................................... 10 Item 6 Selected Consolidated Financial Data.................................. 13 Item 7 Management's Discussion And Analysis Of Financial Condition And Results Of Operations ............................................ 14 Item 7A Qualitative And Quantitative Market Risk.............................. 23 Item 8 Delano Technology Corporation Index To Consolidated Financial Statements.................................................. 33 Item 9 Changes In And Disagreements With Accountants On Accounting And Financial Disclosure.................................................. 52 PART III Item 10 Directors And Executive Officers Of The Registrant.................... 53 Item 11 Executive Compensation................................................ 56 Item 12 Security Ownership Of Certain Beneficial Owners And Management........ 59 Item 13 Certain Relationships and Related Transactions........................ 60 PART IV Item 14 Exhibits And Financial Statement Schedules............................ 62 Signatures ...................................................................... 63 2 3 SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS This Annual Report on Form-10K contains so-called forward-looking statements including statements about our expectations, beliefs, intentions or strategies for the future, which we indicate by words or phrases such as "anticipate," "expect," "intend," "plan," "will," "we believe," and similar language. We base all forward-looking statements on our current expectations and these statements are subject to risks and uncertainties and to assumptions we have made. Important factors that could cause our actual results to differ materially from those expressed or implied by these forward-looking statements include those listed under "Risk Factors" or described elsewhere in this Annual Report on Form 10-K. PART I ITEM 1: BUSINESS OVERVIEW Delano Technology Corporation, a corporation formed under the laws of Ontario, Canada in May 1998, develops and markets Customer Relationship Management (CRM) software that incorporates advanced analytics with interaction capabilities on a flexible and scalable technology platform. This technology enables companies to understand, personalize and manage interactions with customers across multiple communication channels. These interactions consist of both inbound and outbound communications through e-mail, company websites, and wireless devices. Companies can use Delano software applications to gain in-depth customer knowledge by creating a unified view of the customer across disparate data, and use the customer insight to initiate marketing campaigns, and route, track, and respond to customer service inquiries. We focus our sales efforts on businesses in the following industries: financial services, retail, technology, telecommunications, and transportation and logistics, as well as other organizations engaged in, or focused on, business-to-business or business-to-customer commercial opportunities using the internet. We are also increasing our activity with channel partners to further our penetration of target industries. Our professional services group can assist our client's internal IT personnel to implement our products. DESCRIPTION OF BUSINESS Delano's CRM solution is comprised of operational and analytical applications and technology platforms that seamlessly integrate to provide a unified view of customer interactions across an enterprise. This includes applications for marketing automation, analytics and segmentation, customer service and support, and a technology platform that combines interaction capabilities with the analytic intelligence. We believe that our solution offers the following specific client benefits: Stronger Customer Relationships. Our CRM solution provides a tool to assist an organization to understand its customer needs, and market to and support them accordingly. For example, our products enable organizations to analyze disparate customer data across multiple touch points in the enterprise. The resulting analysis enables marketers to build customer relationships by engaging in targeted, timely and relevant marketing campaigns that help to convert prospects to customers and retain high value customers. Faster Corporate Decision Making. Our products also assist our clients to respond to large volumes of inbound e-mail and web-based communications, and route inquiries to the appropriate representatives for action. Additionally, as Delano's solution utilizes a web-based interface, it makes it easier to define and analyze customer information, which means that marketers can react, adapt, and execute campaigns faster than traditional methods. Scalability and Flexibility. We have designed our products to support large numbers of simultaneous customer interactions. The open architecture (based on industry standards) of our underlying technology platform delivers the flexibility and extensibility to seamlessly integrate with and leverage disparate technology systems and data, and the scalability to grow with an organization's business needs. Increased Revenue Opportunities. We believe our products help our clients increase their revenues by driving profitable relationships across the customer lifecycle, implementing customer interaction programs that build barriers to switching and extend the customer relationship. For example, clients can generate revenue through marketing campaigns and lead tracking and management, thereby increasing their customer acquisition at a lower cost of execution. Our service applications including electronic surveys, personalized newsletters, in-bound e-mail support, live chat and web 3 4 collaboration and shared knowledge base functionality, can lead to increased revenues by increasing customer loyalty and retention. Reduced Operating Costs. We believe our products can help our clients lower operating costs. Our solution assists clients to automate large volumes of customer interactions automatically, increasing productivity, which results in lower costs than can be achieved using traditional methods. Delano enables clients to potentially increase productivity while ensuring consistency across marketing campaigns, by creating custom campaigns for different customer segments and saving the templates for future use. Delano's solution is based on open standards, and as a result, is able to integrate with an organization's existing technology investments--including disparate data and legacy systems--to reduce the total cost of ownership. RECENT BUSINESS ACQUISITIONS On September 26, 2000 we acquired Continuity Solutions, Inc. pursuant to a transaction where Continuity became our wholly owned subsidiary. Continuity is a provider of integrated multi-channel eCRM solutions, consisting of licensed and ASP offerings. Continuity is headquartered in San Francisco, California and had 15 employees as of the date of the acquisition. In connection with the acquisition, we issued approximately 1.4 million shares of Delano common stock, no par value, and assumed options and warrants to acquire approximately 150,000 shares of Delano common stock. The transaction was accounted for using the purchase method of accounting. On October 13, 2000, we acquired Digital Archaeology Corporation ("DA") pursuant to a transaction where DA became our wholly owned subsidiary. DA is a provider of analytics for e-business. The company's solutions provide enterprises with a view of customer and trading partner behavior and preferences across traditional and e-commerce channels. DA was a privately held company based in Kansas City and had 68 employees as of the date of the acquisition. In connection with the acquisition, we issued approximately 4.6 million of the Company's common stock, no par value, and paid $17.4 million in cash, in exchange for all of the outstanding shares of capital stock of DA, and each outstanding option or right to purchase DA common stock was assumed by the Company and became a right to purchase 0.53 of the Company's common shares. The transaction was accounted for using the purchase method of accounting. PRODUCTS Delano is a CRM software company that provides an enterprise with a flexible way to build, understand and intelligently manage customer interactions. Our CRM solution incorporates applications that fit within the operational and analytical CRM categories, and are built on and leverage the inherent qualities of our CRM infrastructure platform. CRM INFRASTRUCTURE Delano's CRM infrastructure solution is a technology platform made up of the Delano Interaction Server, the Delano Analytics Server, the Delano Knowledge Management Server, the Delano Rules Server, and component packs that increase Delano's integration with third party systems and data. Delano's technology platform provide the foundation for building diverse customer facing, interaction-based and analytical applications. Delano Interaction Server Delano's Interaction Server enables companies to develop and deploy interaction-based applications. Delano's operational CRM applications leverage the inherent qualities of this technology platform, providing the flexibility to integrate with existing systems, ease of customization, reduced time to market, and increased return on investment. This interaction platform consists of the following: - The Delano Interaction Server is an application server designed to manage thousands of diverse interaction-based applications simultaneously. The Interaction Server runs on the Windows, Solaris, Unix, IBM AIX and HP-UX operating systems. It includes an application repository to manage the storage and version control of interaction-based applications. The Interaction Server also manages and controls the quantity of applications or interactions covered by the client's license. The Interaction Server communicates directly with e-mail, web, database and directory servers. Multiple Interaction Servers can operate effectively within a client's enterprise. 4 5 - The Delano Interaction Builder is a graphical application builder environment, designed to enable our clients to develop interaction-based applications simply and quickly. The Builder uses a "drag-and-drop" style interface that allows our clients to define and outline a business process by arranging application components in a flowchart-style environment. The application components serve as the building blocks of an application. The Interaction Builder enables a client to develop interaction-based applications, that, among other things: - interface with existing corporate databases; - connect to corporate directories; - gather information from, and post information to a web server; - send and receive e-mail using popular e-mail protocols, such as Post Office Protocol 3 (POP3), Internet Message Access Protocol 4 (IMAP4) and Simple Mail Transfer Protocol (SMTP); and - parse and personalize various document types, including documents in text, HyperText Markup Language or HTML, and eXtensible Markup Language or XML formats. - The Delano Interaction Administrator is a program that enables our clients to configure, administer and manage interaction-based applications created with the Application Builder and executed on the Interaction Server. The Server Administrator is available as a native or web application to enable remote administration. Delano Analytics Server Delano's Analytics Server is an analytical platform for creating highly customized analytical applications that instantly link and analyze disparate data without predefining data structures or data types. Delano's analytical CRM applications leverage the Analytics Server to maximize the flexibility, scalability, and the degree to which a customer can customize its in-depth customer analysis. Delano Analytics Server consists of the following: - Delano Analytics Server is a storage repository that permits rapid data integration and analysis. The Analytics server includes over 90 analytic operators; - Digital Explorer is the desktop environment for building and customizing analytic models, with easy-to-use drag and drop interfaces; - Net Discovery Explorer is a complete toolkit for building HTML interfaces for Delano-based analytic solutions. Net Discovery is based on a series of plug-ins that operate within industry standard environments such as Microsoft's Front Page. Delano Knowledge Management Server The Delano Knowledge Management Server assists artificial intelligence (AI) assisted technology to provide flexible yet powerful English language and language-independent search capabilities. It can be used to decipher free-form text to deliver automated responses and perform intelligent routing to the person most appropriate for managing a particular customer's requests. The Delano Knowledge Management Server enables companies to capture, control and disseminate information and knowledge across their extended enterprise. Through this server, companies can cultivate a collaborative environment of knowledge sharing and can automatically organize, categorize, cross-link and disseminate large amounts of unstructured information. The Delano Knowledge Management Server is incorporated into Delano's Velocity Service application. Delano Rules Server The Delano Rules Server enables organizations to manage the business rules associated with customer interactions. This enables agile adaptation to changing business needs without having to customize an organization's existing systems and applications. By empowering the `owners' of business processes to determine the intelligence behind rules, the Delano Rules Server places control of an organization's interactions in the hands of its experts. Delano Component Packs Delano component packs are designed as groupings of components to improve integration between the Delano Interaction Server and our client's existing infrastructures, including third party solutions, databases, and middleware 5 6 technology. The following are the component packs we currently have available for our clients: Delano Component Pack for J2EE, Delano Component Pack for Microsoft BackOffice, Delano Component Pack for Databases, Delano Enterprise Connectivity, Delano Component Development Kit, Delano Component Pack for Wireless Interactions, Delano Component Pack for XML, Delano Component Pack for the Web, and Component Pack for IBM Connectivity. OPERATIONAL CRM Delano's operational CRM applications - Velocity Live, Velocity Expert and Velocity Assistant, comprise an integrated suite of marketing and customer service applications that are built on top of the Delano Interaction Server and leverage its inherent benefits including its flexibility and scalability. Delano Velocity Marketing Velocity Marketing is a campaign management application that enables marketers to create and enhance customer relationships with event-driven, one-to-one marketing campaigns, interactive surveys, and personalized newsletters. It enables organizations to launch event-driven marketing campaigns to acquire new customers and create relationships through timely, relevant and personalized up-sell and cross-sell offers. Velocity Marketing provides a unified view of all campaign efforts across multiple channels, enabling the user to change timelines, targets, offers, and responses, on the fly. It also enables an organization to optimize campaign execution by using in-depth analysis to measure key success metrics following a campaign and use the insight to drive greater results in future campaigns. Marketers can also increase their productivity while ensuring consistency across campaigns, by creating custom campaigns for different segments and saving the templates for future use. Using Velocity Marketing, marketing campaigns can automatically be triggered by any pre-determined event that occurs throughout the customer lifecycle, such as the purchase of a new product or the end of a service contract. It enables interactive surveys to be distributed as part of marketing campaigns, or used as Web registration forms. Organizations can also use Velocity Marketing to design, deliver, and analyze results of personalized surveys, contests, and quizzes, using individual responses to automatically trigger additional campaign efforts. It also enables organizations to create, manage and distribute newsletters, completely automating and managing the workflow from author to editor to publisher to customer. Delano Velocity Service Delano Velocity Service is a customer service application that provides fast, relevant, and automated response management and routing of inbound communications via e-mail, chat, or Web inquiries. By automating the routing and response of inbound communications, Velocity Service increases customer loyalty and retention while lowering the cost of an organization's service department. Velocity Service helps to maximize ensures maximum customer service productivity, response accuracy, and improved lead management. This is achieved by enabling customer service professionals to quickly deliver accurate answers to customer inquiries using established knowledge bases of corporate information and send auto-acknowledgements and auto-responses based on sophisticated, easy-to-create rules. Powerful and flexible routing and escalation rules, content analysis, consultation, and response allow the entire workflow of inbound communications to be automated, thereby increasing response efficiency and effectiveness. ANALYTICAL CRM Discovery Marketing Discovery Marketing is an analytical e-marketing application that enables an enterprise to use disparate data to identify, finely segment, and better understand their customers and add intelligence to their online marketing campaigns. Discovery Marketing strengthens Delano's Velocity Marketing offering by turning data from disparate sources across an enterprise into customer knowledge. The customer knowledge enables marketers to increase their return on investment by developing timely, relevant and targeted marketing campaigns that help to convert prospects to customers, and retain high value customers. 6 7 In addition to providing in-depth segmentation of customer information which helps to increase sales from new and existing customers, Discovery Marketing also enables organizations to analyze customer segments against various criteria--such as demographics--to identify cross-sell and up-sell opportunities. Discovery Marketing enables an organization to use ad-hoc analysis to segment customers based on the optimal criteria for a given marketing campaign. PROFESSIONAL SERVICES If desired, our professional services group will work with clients to learn about their specific requirements and implement integrated solutions based on Delano's offerings. Generally, this process is based on a four-step methodology, with key client checkpoints at the completion of each step: - Initial needs assessment. Our professional services group works with our clients to define their requirements. Once a sale has been completed, the professional services group works with the client to prioritize applications, identify key data structures that are required and develop a detailed design overview document; - Application building. The group will construct the required applications using the Application Builder, develop web forms and e-mail messages and install and configure the Interaction Server in the client's environment; - Testing and training. The applications are volume and user-tested. The group also tests the interfaces between our applications and existing legacy systems. The group will conduct training and develop technical documentation for the specific applications; - Deployment. The applications are published and integrated with client's systems. The group monitors production to ensure that the application is functioning properly and that any modifications are documented. We typically provide professional services on a time-and-materials basis, acting either alone or with third-party distribution companies, consulting organizations and software vendors. After our solution has been implemented, our client services and support organization handles ongoing account management and monitors client satisfaction. PRODUCTS UNDER DEVELOPMENT Due to our CRM focus, we continue to enhance our marketing and service offerings, adding breadth and depth to the application suite through our internal research and development efforts and partnerships with other technology vendors. This strategy enables us to deliver products to cross- and up-sell to our existing customers, simultaneously strengthening our overall product offering for prospects. Our focus includes: - enhancing our current customer segmentation capabilities, to allow marketers to deliver targeted campaigns to the right audience with the right message and provide service professionals with the information needed to best service their customers by leveraging the Delano analytics platform; and, - broadening our offering of customer value management, providing managers with the ability to drive customer relationships based on individual customer value by analyzing both the revenue and the costs associated with marketing and service activities. CLIENT SERVICE AND SUPPORT Our technical services group provides maintenance and technical support to our clients, including software upgrades and updates and emergency response. To date, almost all our clients have entered into maintenance agreements that entitle them to technical services. Annual maintenance fees are typically equal to 18% of the product license fee. We provide support to our clients through our support center located in Markham, Ontario. SALES AND MARKETING As of March 31, 2001, we had 182 sales, business development and marketing professionals, including sales personnel, sales engineers, strategic account representatives and marketing representatives. We maintain 3 direct sales representatives in Ontario as well as a total of 31 sales representatives in the United States, and 7 sales representatives in Europe, who oversee and process all orders for our products and services in Europe and parts of Africa. As well, we have a joint venture with eGlobal Technology Service Limited ("eGlobal") for Asia Pacific. Our direct sales force is organized into regional teams, which include both sales representatives and systems engineers. Our direct sales force is complemented by telemarketing from our headquarters in Markham, Ontario, which 7 8 generates, follows up and qualifies leads, and by third-party distribution companies, consulting organizations and software vendors with whom we have agreements, such as Nortel Networks, Braun Consulting, Deloitte Consulting, Interactive Business Systems and Ironside Technologies. These third-parties further expand the distribution channels for our products. We also pursue original equipment manufacturer sales opportunities with vendors of complementary technology, including developers of enterprise resource planning systems, customer relationship management systems, messaging, internet and e-commerce solutions such as Ironside Technologies, i2 Technologies, Nortel Networks, and Protagona worldwide. These vendors may seek to enhance and extend their solutions by integrating our products into theirs. To support our sales efforts, we conduct seminars for prospective clients and ongoing public relations campaigns, participate in conferences and trade shows and distribute direct mailings, newsletters and website communications. We typically market our products and services independently, but we also selectively conduct joint marketing activities with third-party distribution companies, consulting organizations and software vendors. CLIENTS We focus our sales efforts on organizations in five major market sectors: financial services, retail, technology, telecommunications, and transportation and logistics. We have also identified demand in marketing services organizations and companies focused on business-to-business or business-to-consumer commercial opportunities over the internet. Although we are primarily targeting clients in these market sectors, we believe that increasing use of the internet and the benefits offered by our products will provide opportunities in other market sectors. The following is a representative list of our clients by market segment: - Financial Services -- Charles Schwab Canada Co., Chase Manhattan Bank, Zurich Insurance, Heller Financial, Worldinsure.com; - Technology -- Nortel Networks; i2 Technologies, Compaq, ATI Technologies, Ironside Technologies, Protagona; - Telecommunications -- Ericsson Inc., Sprint, HickoryTech Information Solutions; - Transportation and Logistics -- Mark VII, Inc., Rental Services Corp., and Cardinal Logistics; - Retail -- Mary Kay, The Sharper Image, Ann Taylor, Target; - Marketing Services -- Ogilvy Worldwide, Grey Worldwide, Middleberg 1.2.1, Association of National Advertisers, and The Computing Group, a division of Omnicom; - E-commerce (business-to-consumer) -- GroceryGateway.com, Tickets.com, Webhelp.com, Borderfree, e-centives inc., Harborfreight.com, a web service operated by Central Purchasing Inc. and Marketrend Communications Inc.; and, - E-commerce (business-to-business) -- LendingTree.com, and eBreviate, a division of AT Kearney. In the year ended March 31, 2001, no customer accounted for 10% of our total revenues. We expect a substantial portion of our license and service revenues in any given quarter to be generated from a limited number of clients. However, we do not believe that we will be dependent on any ongoing commitments from any particular client. COMPETITION The market for our products and services is highly competitive. The market is evolving rapidly from both a commercial and a technological perspective. We believe that the principal competitive factors affecting our market include the technology infrastructure, breadth of the offered solution, the speed of deployment, distribution breadth, product quality and reliability, customer and professional services quality, a significant base of high-profile customers and industry influencers, and demonstrable value for the customer. Although we believe that our products compare very favorably with respect to these factors our market is relatively new and is developing rapidly. We currently, and will for the foreseeable future, face competition from many sources, including operational and analytical CRM vendors (who compete directly with our products), and systems designed in-house and by third-party development efforts. For example, our competitors include CRM vendors such as e.Piphany, Broadbase/Kana, and Xchange Applications. RESEARCH AND DEVELOPMENT 8 9 We believe that our future success depends in large part on our ability to maintain and enhance our technology, to develop a large library of software products, and to enhance our market positioning through the deployment of emerging technologies. For the year ended March 31, 2001, we invested $17.4 million in product development, compared to $3.6 million and $797,000 for the year ended March 31, 2000, and the period from May 7, 1998 to March 31, 1999 respectively. In order to maintain our focus on developing new products and enhancements, it is important that we recruit highly skilled, experienced engineers and software developers. Our senior managers are generally experienced in enterprise application development. We have designed a process for product development which defines and addresses the activities required to successfully bring product concepts and development projects to market, ensures that feedback from our sales, marketing, and business development efforts is appropriately integrated into the development cycle, and ensures that products and programs are available within appropriate timeframes. As of March 31, 2001, we had 179 personnel engaged in research and development activities. INTELLECTUAL PROPERTY We rely on a combination of copyright, trade secret and trademark laws, confidentiality procedures, contractual provisions and other similar measures to protect our proprietary information and technology. We currently have two U.S. patent applications pending. Our pending applications, if allowed, will cover a material portion of our products and services. In addition, we have one U.S. trademark. As part of our confidentiality procedures, we generally require our employees, clients and potential business partners to enter into confidentiality and non-disclosure agreements before we will disclose any sensitive aspects of our products, technology or business plans. In addition, we generally require employees to agree to surrender to us any proprietary information, inventions or other intellectual property they generate or come to possess while employed by us. These efforts afford only limited protection. EMPLOYEES As of March 31, 2001, we had 490 full-time employees, including 179 in research and development, 76 in professional services, 182 in sales, business development and marketing and 53 in general and administrative. We had a net addition of 209 employees between April 1, 2000 and March 31, 2001. None of our employees are covered by collective bargaining agreements and we have never experienced a strike or work stoppage. We believe our relations with our employees are good. ITEM 2: PROPERTIES Our corporate headquarters are located in Markham, Ontario. In November 1999, we entered into a 10-year lease for approximately 58,000 square feet for new corporate headquarters. This new lease took effect on May 1, 2000. We believe that our facilities are adequate to meet our requirements for the foreseeable future. We also lease office space in California, Colorado, Kansas, Illinois, Minnesota, Texas, New York and New Jersey, London, U.K. and Hong Kong. We do not own any real property. We are proceeding to sub-lease portions of our offices in Markham, Illinois, California and London. ITEM 3: LEGAL PROCEEDINGS On February 22, 2001, We Media, Inc. filed a lawsuit against the Company in the Supreme Court for the State of New York, County of New York. The Complaint asserts claims for breach of contract, unjust enrichment, misrepresentation, and tortuous interference with prospective economic advantage. WeMedia claims damages in the amount of $5,000,000 together with treble punitive damages, interest and costs. The Company has removed the action to the United States District Court for the Southern District of New York, and filed its Answer and a Counterclaim. The Company believes that it has numerous meritorious defenses to the action and intends to defend it vigorously. 9 10 ITEM 4: SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS None. ITEM 5: MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS (A) MARKET INFORMATION AND RECENT SALES OF UNREGISTERED SECURITIES Delano's common stock is listed on the NASDAQ Stock Market under the symbol "DTEC" and commenced trading on Feb 9, 2000. The Company's common stock is also listed on the Toronto Stock Exchange under the symbol "DLN" and commenced trading on May 3, 2001. The following table sets forth the range of high and low closing sales prices for each period indicated, adjusted for the 3 for 2 stock split effective January 2000: HIGH LOW ---- --- FISCAL 2000 Fourth Quarter (from February 9, to March 31, 2000)...... $ 51.50 $ 22.44 FISCAL 2001 First Quarter ........................................... $ 24.94 $ 9.75 Second Quarter .......................................... $ 18.19 $ 9.50 Third Quarter .......................................... $ 17.12 $ 5.12 Fourth Quarter .......................................... $ 5.37 $ 1.37 The reported last sale price of Delano's common stock on the NASDAQ Stock Market on May 18, 2001 was: $0.81. The approximate number of holders of record of the shares of the Company's common stock was 635 as of May 18, 2001. This number does not include stockholders whose shares are held in trust by other entities. The actual number of stockholders is greater than this number of holders of record. The Company estimates that the number of beneficial stockholders of the shares of the Company's common stock as of May 18, 2001 was approximately 6,000. Delano has authorized common stock, with no par value and Preferred Stock. Delano has not issued any Preferred Stock. Delano has not paid any cash dividends on its capital stock. Delano currently intends to retain its earnings to fund the development and growth of its business and, therefore, does not anticipate paying any cash dividends in the foreseeable future. 10 11 ------------------------------------- Our financial statements are reported in United States dollars and have been prepared in accordance with accounting principles generally accepted in the United States. We express all dollar amounts in this Annual Report on Form 10-K in United States dollars, except where otherwise indicated. References to "$" are to United States dollars and references to "Cdn$" are to Canadian dollars. This Annual Report on Form 10-K contains a translation of some Canadian dollar amounts into U.S. dollars at specified exchange rates solely for your convenience. Unless otherwise indicated, these Canadian dollar amounts were translated into U.S. dollars based on Cdn$1.00 per US$0.6344, which was the inverse of the noon buying rate in The City of New York for cable transfers in Canadian dollars as certified for customs purposes by the Federal Reserve Bank of New York on March 31, 2001. See "Exchange Rate Information." ------------------------------------- 11 12 EXCHANGE RATE INFORMATION The following table sets forth, for each period indicated, the high and low exchange rates for Canadian dollars expressed in U.S. dollars, the average of such exchange rates on the last day of each month during such period, and the exchange rate at the end of such period, based on the inverse of the noon buying rate. YEAR ENDED YEAR ENDED MARCH 31,2000 MARCH 31, 2001 ------------- -------------- High...................................... $ 0.6969 $ 0.6796 Low....................................... 0.6607 0.6344 End....................................... 0.6879 0.6344 Average................................... 0.6795 0.6636 On May 18, 2001, the inverse of the noon buying rate was Cdn$1.00 per $0.6523. 12 13 ITEM 6: SELECTED CONSOLIDATED FINANCIAL DATA You should read the selected consolidated financial data set forth below in conjunction with our consolidated financial statements and the related notes and "Management's Discussion and Analysis of Financial Condition and Results of Operations" included elsewhere in this Annual Report on Form 10-K. The selected consolidated financial data are derived from our consolidated financial statements that have been audited by KPMG LLP, independent auditors, and are included elsewhere in this Annual Report on Form 10-K. PERIOD FROM MAY 7, 1998 (INCEPTION) TO YEAR ENDED YEAR ENDED MARCH 31,1999 MARCH 31, 2000 MARCH 31,2001 ------------- -------------- ------------- (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS) CONSOLIDATED STATEMENTS OF OPERATIONS DATA: Revenues: Licenses......................................................... -- $ 8,799 $ 25,636 Services......................................................... -- 690 4,739 ---------- ------------ ------------ Total revenues................................................ -- 9,489 30,375 ---------- ------------ ------------ Cost of revenues: Licenses......................................................... -- 59 332 Services......................................................... -- 1,239 5,038 ---------- ------------ ------------ Total cost of revenues........................................ -- 1,298 5,370 ---------- ------------ ------------ Gross profit....................................................... -- 8,191 25,005 ---------- ------------ ------------ Operating expenses: Sales and marketing............................................. $ 554 11,732 49,275 Research and development........................................ 797 3,649 17,385 General and administrative...................................... 180 1,515 4,671 Amortization of deferred stock-based compensation............... 171 1,671 3,416 Amortization of goodwill and identifiable intangibles........... -- -- 11,025 In-process research and development............................. -- -- 429 Impairment of goodwill and identifiable intangibles............. -- -- 96,980 ---------- ------------ ------------ Total operating expenses........................................ 1,702 18,567 183,181 ---------- ------------ ------------ Loss from operations............................................... (1,702) (10,376) (158,176) Interest income, net............................................ 13 1,099 4,393 Equity in loss of associated company............................ -- -- (278) Asset impairment................................................ -- -- (694) Restructuring charges........................................... -- -- (6,263) ---------- ------------ ------------ Loss before provision for income taxes............................. (1,689) (9,277) (161,018) Provision for income taxes...................................... -- -- -- ---------- ------------ ------------ Loss for the period................................................ (1,689) (9,277) (161,018) Less: accretion of dividends on redeemable convertible special shares.......................................................... (101) (313) -- ---------- ------------ ------------ Loss applicable to common shares................................... $ (1,790) $ (9,590) $ (161,018) ========== ============ ============ Basic and diluted loss per common share............................ $ (2.40) $ (1.50) $ (4.84) ========== ============ ============ Shares used in computing basic and diluted loss per common share... 746 6,381 33,283 ========== ============ ============ MARCH 31, 2000 MARCH 31, 2001 -------------- -------------- (IN THOUSANDS) CONSOLIDATED BALANCE SHEETS DATA: Cash and cash equivalents................................. $ 82,370 $ 34,209 Short-term investments.................................... 29,154 1,155 Working capital........................................... 110,410 32,488 Total assets.............................................. 119,907 64,639 Long-term obligations, net of current portion............. 222 49 Redeemable convertible special shares..................... -- -- Shareholders' equity ..................................... 112,561 49,941 13 14 ITEM 7: MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion of the Financial Condition and Results of Operations contains forward-looking statements within the meaning of Section 21e of the Securities Exchange Act of 1934. Our actual results and timing of certain events could differ materially from those anticipated in these forward-looking statements as a result of certain factors, including, but not limited to, those set forth under "Risk Factors," elsewhere in this report and in our other public filings. The following discussion should be read in conjunction with our consolidated financial statements and the related notes appearing elsewhere in this Annual Report on Form 10-K. OVERVIEW From the date of our incorporation on May 7, 1998 until April 1999 we were a development stage company and had no revenues. Our operating activities during this period consisted primarily of conducting research and developing our initial products. In May 1999, we released and sold the first commercially available version of the Delano e-Business Interaction Suite. On September 26, 2000 we acquired Continuity Solutions, Inc. pursuant to a transaction where Continuity became our wholly owned subsidiary. Continuity is a provider of integrated multi-channel eCRM solutions, consisting of licensed and ASP offerings. Continuity is headquartered in San Francisco, California and had 15 employees as of the date of the acquisition. In connection with the acquisition, we issued approximately 1.4 million shares of Delano common stock, no par value, and assumed options and warrants to acquire approximately 150,000 shares of Delano common stock. The transaction was accounted for using the purchase method of accounting. On October 13, 2000, we acquired Digital Archaeology Corporation ("DA") pursuant to a transaction where DA became our wholly owned subsidiary. DA is a provider of analytics for e-business. The company's solutions provide enterprises with a view of customer and trading partner behavior and preferences across traditional and e-commerce channels. DA was a privately held company based in Kansas City and had 68 employees as of the date of the acquisition. In connection with the acquisition, we issued approximately 4.6 million of the Company's common stock, no par value, and paid $17.4 million in cash, in exchange for all of the outstanding shares of capital stock of DA, and each outstanding option or right to purchase DA common stock was assumed by the Company and became a right to purchase 0.53 of the Company's common shares. The transaction was accounted for using the purchase method of accounting. To date, we have derived substantially all of our revenues from the sale of software product licenses and from the provision of professional services, including implementation, training and maintenance services. Our products have been sold primarily through our direct sales force. Our products are offered on a licensed basis. We license our products based on: - a fee for each client, which depends on the specific and individual needs of the client; - an additional fee, which covers installation, configuration, training and professional services; and - a variable component, which depends on, among other things, the number of servers and the number of optional applications and add-ons, servers and component packs purchased. We recognize our software license revenues in accordance with the American Institute of Certified Public Accountants, or ("AICPA"), Statement of Position ("SOP") 97-2, "Software Revenue Recognition," and related amendments and interpretations contained in the AICPA's SOP 98-9. We generally recognize revenues allocated to software licenses upon delivery of the software products, when all of the following conditions have been met: - persuasive evidence of an arrangement exists; - the license fee is fixed or determinable; and - the license fee is collectible. 14 15 Because substantially all of our software license agreements include related maintenance services, these agreements are multiple-element arrangements. We allocate the fees in multiple-element arrangements based on the respective value for each element, with maintenance being allocated typically at 18% of license revenue in all sales. Delivery of the software generally is deemed to occur upon shipment of the software unless customers are provided the opportunity to return the products. Revenues are recognized only when all refund obligations have expired. In situations where we provide online offerings, delivery of the software occurs upon initiation of the online offerings. Revenues from maintenance and support services and online offerings are recognized ratably over the related contractual period. Our cost of revenues includes the cost of product documentation, the cost of compact disks used to deliver our products, personnel-related expenses, travel costs, equipment costs and overhead costs. Our operating expenses are classified into four categories: sales and marketing, research and development, general and administrative, and amortization of deferred stock-based compensation. - Sales and marketing expenses consist primarily of compensation and related costs for sales and marketing personnel and promotional expenditures, including public relations, advertising, trade shows and marketing materials; - Research and development expenses consist primarily of compensation and related costs for research and development employees and contractors and in connection with the enhancement of existing products and quality assurance activities; - General and administrative expenses consist primarily of compensation and related costs for administrative personnel, legal, accounting and other general corporate expenses; - Amortization of deferred stock-based compensation includes the amortization, over the vesting period of a stock option, of the difference between the exercise price of options granted to employees and the deemed fair market value of the options for financial reporting purposes. In addition, deferred stock-based compensation includes compensation expense arising on the issuance of options and a warrant to employees and a consultant, calculated as the difference between the exercise price of the options and warrant and the fair market value at the date of issuance. Also included in amortization of deferred stock-based compensation is compensation expense relating to an option to acquire shares of the Company issued in connection with a professional services agreement between the Company and a related corporation. The compensation expense is calculated as the difference between the exercise price of the option and the fair market value at the time the option was issued or earned. Also included in amortization of deferred stock-based compensation is compensation expense relating to the unvested options assumed in the acquisitions of Continuity and DA. We allocate common costs based on relative headcount or other relevant measures. These allocated costs include rent and other facility-related costs for the corporate head office, communication expenses and depreciation expenses for furniture and equipment. In connection with the granting of stock options and the issuance of a warrant to our employees and a consultant, we recorded deferred stock-based compensation totaling $13.7 million through March 31, 2001. This amount represents the total difference between the exercise prices of stock options and the warrant and the deemed fair value of the underlying common stock for accounting purposes on the date these stock options were granted and the warrant issued. This amount is included as a component of stockholders' equity and is being amortized by charges to operations over the vesting period of the options, consistent with the method described in Financial Accounting Standards Board, or ("FASB"), Interpretation No. 28. We recorded $171,000 of stock-based compensation amortization expense during the period from May 7, 1998 to March 31, 1999, $1.7 million of stock-based compensation amortization expense during the year ended March 31, 2000 and $3.4 million of stock-based compensation amortization expense during the year ended March 31, 2001. As of March 31, 2001, we had a total of $8.5 million of deferred stock-based compensation that had not been amortized. The amortization of the remaining deferred stock-based compensation will result in additional charges to operations through December 2003 of approximately $845,000 per quarter. The amortization of deferred stock-based compensation is classified as a separate component of operation expenses in our consolidated statement of operations. In our development of new products and enhancements of existing products, the technological feasibility of the software is not established until substantially all product development is complete. Historically, our software development costs eligible for capitalization have been insignificant and all costs related to internal product development have been expensed as incurred. 15 16 Special charges for the year ended March 31, 2001 included a $694,000 asset impairment charge, a $6.3 million restructuring charge and a $97.0 million goodwill and identifiable intangibles impairment. (a) Asset Impairment Charge. During the three months ended March 31, 2001, the Company restructured its operations to reduce operating expenses. During the restructuring, it was determined that $694,000 of software and other capital assets, as well as a long-term investment, had no future value to the Company. (b) Restructuring Charge. During the three months ended March 31, 2001, the Company incurred a restructuring charge of $6.3 million as part of a plan to improve its operating results by reducing employees, by closing duplicative Company facilities in the USA and Canada, and by implementing other measures. This charge is part of a plan to streamline the Company's efforts to focus on achieving profitability. The restructuring charge was comprised of $3.2 million for headcount reductions, $2.2 million for facilities related costs including penalties associated with the reduction of lease commitments and future lease payments and $900,000 related to eliminating the Company's ASP sales model. As of March 31, 2001, $2.7 million had been paid out on the restructuring charge. The Company determined its restructuring charge in accordance with Emerging Issues Task Force Issue No. 94-3 ("EITF 94-3") and Staff Accounting Bulletin No. 100 ("SAB 100"). EITF 94-3 and SAB 100 require that the Company commit to an exit plan before it accrues employee termination costs and exit costs. On January 4, 2001, the Company's senior management prepared a detailed exit plan that included the termination of 136 employees, closure of certain facilities and the elimination of the ASP sales model. In connection with the restructuring actions, the Company terminated the employment of 102 employees, consisting primarily of applications development employees, sales and marketing employees, technical and other support employees, and administrative employees in all locations. In addition, the Company did not replace approximately 34 employees who resigned voluntarily during the three months ended March 31, 2001. At March 31, 2001, the Company had terminated all employees associated with these restructuring actions. At March 31, 2001, the Company had exited a portion of its facilities in Toronto and most of its offices in the USA. The Company has entered into sublease arrangements for some of its office space. In April 2001, the Company announced further restructuring plans to reduce its headcount by 31 percent and close additional offices in the USA and Canada. The Company expects some of the employees in these offices to consider opportunities to work in its other remaining offices. There was no impact on the financial statements for the year ended March 31, 2001 relating to these actions. The Company expects to recognize a restructuring charge in the first quarter of fiscal year 2002 relating to the April 2001 restructuring of approximately $5.5 million. (c) Impairment of goodwill and identifiable intangibles. We performed an impairment assessment of the goodwill and identifiable intangibles recorded in connection with the acquisition of Continuity and DA. The assessment was performed primarily due to the significant sustained decline in our stock price since the valuation date of the shares issued in the Continuity and DA acquisitions resulting in our net book value of our assets prior to the impairment charge significantly exceeding our market capitalization, the overall decline in the industry growth rates, and our lower fourth quarter of 2001 actual and projected operating results. As a result of our review, we recorded a $97.0 million impairment charge to reduce goodwill and identifiable intangibles. The charge was determined based upon our estimated discounted cash flows over the remaining estimated useful life of the goodwill and identifiable intangibles using a discount rate of 24.8%. The assumptions supporting the cash flows including the discount rate were determined using our best estimates as of such date. The remaining goodwill balance of approximately $5.2 million will be amortized over its remaining useful life. We will continue to assess the recoverability of the remaining goodwill and identifiable intangibles periodically in accordance with our policy. We believe that period-to-period comparisons of our historical operating results are not necessarily meaningful and should not be relied upon as being a good indication of our future performance. Our prospects must be considered in light of the risks, expenses and difficulties frequently experienced by companies in early stages of development, particularly companies in new and rapidly evolving markets like ours. Although we have experienced significant revenue growth recently, this trend may not be sustainable. Furthermore, we may not achieve or maintain profitability in the future. 16 17 RESULTS OF OPERATIONS Year ended March 31, 2001 Compared to year ended March 31, 2000. Revenues. Total revenues for the year ended March 31, 2001 were $30.4 million compared to $9.5 million for the year ended March 31, 2000. In the year ended March 31, 2001 license revenues accounted for $25.6 million or 84.4% of total revenues. In the year ended March 31, 2000, license revenues accounted for $8.8 million, or 92.7% of total revenues. Services revenues, including maintenance and services fees, accounted for $4.7 million, or 15.6% of revenues for the year ended March 31, 2001, compared to $690,000 or 7.3% of total revenues for the year ended March 31, 2000. Approximately 66.0% of our total revenues were generated in the United States, 19.9% were generated in Canada and 14.1% were generated elsewhere in the year ended March 31, 2001, compared to 69.3%, 25.9% and 4.8% respectively for the year ended March 31, 2000. Cost of revenues. Cost of license revenues was $332,000 or 1.1% of total revenues for the year ended March 31, 2001 compared to $59,000 for the year ended March 31, 2000 or 0.6% of total revenues. Cost of services revenues was $5.0 million, or 16.6% of total revenues for the year ended March 31, 2001, compared to $1.2 million for the year ended March 31, 2001, or 13.1% of total revenues. We anticipate that cost of service revenues will decrease in absolute dollars as we do not anticipate hiring additional services personnel. We anticipate that the cost of license revenues will stay proportionate with license revenues. Sales and marketing. Sales and marketing expenses increased from $11.7 million or 123.6% of revenues for the year ended March 31, 2000 to $49.3 million or 162.2% of revenues for the year ended March 31, 2001. This increase was attributable primarily to the addition of 51 sales and marketing personnel and higher marketing costs due to expanded promotional activities. We anticipate that sales and marketing expenses will decrease in absolute dollars as we have reduced the number of sales and marketing personnel and reduced discretionary marketing programs. Research and development. Research and development expenses increased from $3.6 million or 38.5% of revenues for the year ended March 31, 2000 to $17.4 million or 57.2% of revenues for the year ended March 31, 2001. This increase was attributable primarily to the addition of 85 product development and related services personnel and to increased consulting and recruiting costs. The expenses were reduced by investment tax credits of $285,000 for the year ended March 31, 2000. We anticipate that research and development expenses will decrease in absolute dollars, and will reduce as a percentage of total revenues from period to period as we have reduced research and development personnel. As a Canadian Controlled Private Corporation or ("CCPC"), we qualified for certain investment tax credits under the Income Tax Act (Canada) on eligible research and development expenditures. Prior to our initial public offering, refundable investment tax credits, which result in cash payments to us, have been recorded at a rate of 35% of eligible current and capital research and development expenditures. Prior to our initial public offering, we were entitled to an investment tax credit at these rates for the first Cdn$2.0 million (approximately $1.3 million) of eligible research and development expenditures and a further investment tax credit at the rate of 20% of eligible research and development expenditures in excess of Cdn$2.0 million. Investment tax credits on current expenditures earned at the 35% rate are fully refundable to CCPCs. Investment tax credits earned by a CCPC on capital expenditures at the 35% rate are refundable at a rate of 40% of the amount of the credit. We will earn investment tax credits at a rate of 20% of eligible current and capital research and development expenditures made after our initial public offering. While a portion of investment tax credits earned as a CCPC are refundable, investment tax credits earned after our initial public offering may only be used to offset income taxes otherwise payable. General and administrative. General and administrative expenses increased from $1.5 million or 16.0% of revenues for the year ended March 31, 2000 to $4.7 million or 15.4% of revenues for the year ended March 31, 2001, due primarily to the addition of 29 administrative personnel, increased consulting costs and to higher facilities-related expenses necessary to support our growth. We expect that general and administrative expenses will decrease in absolute dollars as we have reduced personnel and related costs to facilitate the growth of our business. Amortization of goodwill and identifiable intangibles. On September 26, 2000, the Company completed its acquisition of Continuity. As a result of the acquisition, $19.4 million was allocated to goodwill, and identifiable intangibles. This amount is being amortized on a straight-line basis over a period of three years for identifiable intangibles, and five years for goodwill from October 1, 2000. On October 16, 2000, the Company completed its acquisition of Digital Archaeology. As a result of the acquisition, $94.2 million was allocated to goodwill and identifiable intangibles. This 17 18 amount is being amortized from October 16, 2000 on a straight-line basis over a period of three years for identifiable intangibles and five years for goodwill. For the year ended March 31, 2001, $11.0 million (2000 - nil) of goodwill amortization was recorded. If events or changes in circumstances indicate that these long lived assets will not be recoverable, as determined based on the undiscounted cash flows of the acquired businesses or if determined that the amounts paid for them would have changed materially based on underlying changes in the financial markets and therefore fundamental changes in the value of technology companies, over the remaining amortization period, the carrying value is reduced to net realizable value. For the year ended March 31, 2001, goodwill and identifiable intangibles was reduced by approximately $97.0 million. Amortization of deferred stock-based compensation. We incurred a charge of $1.7 million or 17.6% of revenues in the year ended March 31, 2000 and a charge of $3.4 million or 11.2% of revenues for the year ended March 31, 2001 related to the issuance of stock options with exercise prices less than the deemed fair market value for financial reporting purposes on the date of grant. Interest income, net. Interest income, net for the period ended March 31, 2000 was $1.1 million. Interest income, net for the year ended March 31, 2001 was $4.4 million, reflecting the interest earned on the cash and cash equivalents balance arising from our special warrant offering in June 1999 and our initial public offering in February 2000. In-process research and development. In connection with the acquisition of Continuity and Digital Archaeology, net intangibles of $429,000 were allocated to in-process research and development. The fair value allocation to in-process research and development was determined by identifying the research projects for which technical feasibility has not been achieved and which have no alternative future use at the acquisition date, assessing the stage and expected date of completion of the research and development effort at the acquisition date, and calculating the net present value of the cash flows expected to result from the successful deployment of the new technology resulting from the in-process research and development effort. Provision for income taxes. A deferred tax asset of $44.1 million existed as of March 31, 2001 compared to $4.8 million at March 31, 2000. A valuation allowance is recorded against a deferred tax asset if it is more likely than not that the asset will not be realized. A valuation allowance taken against substantially all of the deferred tax asset reflects the lack of profitability in the past, the significant risk that taxable income would not be generated in the future and the non-transferable nature of the deferred tax asset under certain conditions. Year ended March 31, 2000 Compared to year ended March 31, 1999. Revenues. For the period from our inception to March 31, 1999, we were a development stage company and had no revenues. Total revenues for the year ended March 31, 2000 were $9.5 million. License revenues accounted for $8.8 million, or 92.7% of total revenues. Services revenues, including maintenance and services fees, accounted for the remaining $690,000 or 7.3% of total revenues. Approximately 69.3% of our total revenues were generated in the United States, 25.9% were generated in Canada and 4.8% were generated elsewhere in the year ended March 31, 2000. Cost of revenues. Cost of license revenues was $59,000 for the year ended March 31, 2000 or 0.6% of total revenues. Cost of services revenues was $1.2 million for the year ended March 31, 2000, or 13.1% of total revenues. We anticipate that cost of service revenues will increase in absolute dollars as we continue to hire additional services personnel. We anticipate that the cost of product revenues will increase proportionately with increases in license revenues. Sales and marketing. Sales and marketing expenses increased from $554,000 for the period ended March 31, 1999 to $11.7 million for the year ended March 31, 2000. This increase was attributable primarily to the addition of 110 sales and marketing personnel and higher marketing costs due to expanded promotional activities. We anticipate that sales and marketing expenses will increase in absolute dollars as we continue to hire additional sales and marketing personnel and expand discretionary marketing programs. Research and development. Research and development expenses increased from $797,000 for the period ended March 31, 1999 to $3.6 million for the year ended March 31, 2000. This increase was attributable primarily to the addition of 74 product development and related services personnel and to increased consulting and recruiting costs. The expenses were reduced by investment tax credits of $285,000 for the year ended March 31, 2000. We anticipate that research and development expenses will increase in absolute dollars, but will vary as a percentage of total revenues from period to period as we continue to hire additional research and development personnel. 18 19 As a Canadian Controlled Private Corporation or ("CCPC"), we qualified for certain investment tax credits under the Income Tax Act (Canada) on eligible research and development expenditures. Prior to our initial public offering, refundable investment tax credits, which result in cash payments to us, have been recorded at a rate of 35% of eligible current and capital research and development expenditures. Prior to our initial public offering, we were entitled to an investment tax credit at these rates for the first Cdn$2.0 million (approximately $1.4 million) of eligible research and development expenditures and a further investment tax credit at the rate of 20% of eligible research and development expenditures in excess of Cdn$2.0 million. Investment tax credits on current expenditures earned at the 35% rate are fully refundable to CCPCs. Investment tax credits earned by a CCPC on capital expenditures at the 35% rate are refundable at a rate of 40% of the amount of the credit. We will earn investment tax credits at a rate of 20% of eligible current and capital research and development expenditures made after our initial public offering. While a portion of investment tax credits earned as a CCPC are refundable, investment tax credits earned after our initial public offering may only be used to offset income taxes otherwise payable. General and administrative. General and administrative expenses increased from $180,000 for the period ended March 31, 1999 to $1.5 million for the year ended March 31, 2000, due primarily to the addition of 18 administrative personnel, increased consulting costs and to higher facilities- related expenses necessary to support our growth. We expect that general and administrative expenses will increase in absolute dollars as we add personnel and incur related costs to facilitate the growth of our business. Amortization of deferred stock-based compensation. We incurred a charge of $171,000 in the year ended March 31, 1999 and a charge of $1.7 million for the year ended March 31, 2000 related to the issuance of stock options with exercise prices less than the deemed fair market value for financial reporting purposes on the date of grant. Interest income, net. Interest income, net for the period ended March 31, 1999 was $13,000. Interest income, net for the year ended March 31, 2000 was $1.1 million, reflecting the interest earned on the cash and cash equivalents balance arising from our special warrant offering in June 1999 and our initial public offering in February 2000. Provision for income taxes. A deferred tax asset of $4.8 million existed as of March 31, 2000. A valuation allowance is recorded against a deferred tax asset if it is more likely than not that the asset will not be realized. A valuation allowance taken against substantially all of the deferred tax asset reflects the lack of profitability in the past, the significant risk that taxable income would not be generated in the future and the non-transferable nature of the deferred tax asset under certain conditions. Period from May 7, 1998 (Inception) to March 31, 1999 Sales and marketing. Sales and marketing expenses were $554,000 for the eleven months included in the period from our inception to March 31, 1999. These expenses consisted primarily of compensation and related costs for sales and marketing personnel and promotional expenditures, including public relations, advertising, trade shows and marketing materials. Research and development. Research and development expenses were $797,000 for the eleven months ended March 31, 1999. These expenses consisted primarily of compensation and related costs for research and development employees and contractors. The expenses were reduced by investment tax credits of $201,000. General and administrative. General and administrative expenses were $180,000 for the eleven months ended March 31, 1999. These expenses consisted primarily of compensation and related costs for administrative personnel, legal, accounting and other general corporate expenses. Amortization of deferred stock-based compensation. We incurred a charge of $171,000 for the eleven months ended March 31, 1999 related to the issuance of stock options with exercise prices less than the deemed fair market value for financial reporting purposes on the date of grant. Interest income, net. Interest income, net consisted of $13,000 earned on cash and cash equivalents for the eleven months ended March 31, 1999. QUARTERLY RESULTS OF OPERATIONS 19 20 The following table sets forth certain unaudited consolidated statements of operations data for our eight quarters of operation. In our management's opinion, this unaudited information has been prepared on the same basis as our annual consolidated financial statements appearing elsewhere in this Annual Report on Form 10-K and includes all adjustments necessary to fairly present the unaudited quarterly results. These adjustments consist only of normal recurring adjustments. This information should be read in conjunction with our consolidated financial statements and related notes appearing elsewhere in this Annual Report on Form 10-K. The operating results for any quarter are not necessarily indicative of results for any future period. 20 21 QUARTER ENDED ------------------------------------------------------------------------------- JUN. 30, SEP. 30, DEC. 31, MAR. 31, JUN. 30, SEP. 30, DEC. 31, MAR. 31, 1999 1999 1999 2000 2000 2000 2000 2001 -------- -------- -------- -------- -------- -------- -------- --------- (IN THOUSANDS) CONSOLIDATED STATEMENTS OF OPERATIONS DATA: Revenues: License............................ $ 752 $ 1,561 $ 2,748 $ 3,738 $ 5,361 $ 7,009 $ 8,040 $ 5,226 Services........................... 59 54 183 394 657 1,025 1,230 1,827 ------- ------- -------- ------- -------- -------- -------- --------- Total revenues................... 811 1,615 2,931 4,132 6,018 8,034 9,270 7,053 ------- ------- -------- ------- -------- -------- -------- --------- Cost of revenues License............................ -- 6 14 39 59 122 89 62 Services........................... 149 231 321 538 801 1,169 1,440 1,628 ------- ------- -------- ------- -------- -------- -------- --------- Total cost of revenues........... 149 237 335 577 860 1,291 1,529 1,690 ------- ------- -------- ------- -------- -------- -------- --------- Gross profit.......................... 662 1,378 2,596 3,555 5,158 6,743 7,741 5,363 ------- ------- -------- ------- -------- -------- -------- --------- Operating expenses: Sales and marketing................ 818 1,198 3,440 6,276 10,388 11,116 13,641 14,130 Research and development........... 389 801 1,054 1,405 2,320 3,856 6,128 5,081 General and administrative......... 157 255 355 748 998 1,142 1,397 1,134 Amortization of deferred stock-based compensation......... 107 211 451 902 1,624 856 1,003 (67) Amortization of goodwill and identifiable intangibles ........ -- -- -- -- -- -- 5,107 5,918 In-process research and development...................... -- -- -- -- -- 360 69 -- Impairment of goodwill and identifiable intangibles......... -- -- -- -- -- -- -- 96,980 ------- ------- -------- -------- -------- -------- -------- --------- Total operating expenses.............. 1,471 2,465 5,300 9,331 15,330 17,330 27,345 123,176 ------- ------- -------- -------- -------- -------- -------- --------- Loss from operations.................. (809) (1,087) (2,704) (5,776) (10,172) (10,587) (19,604) (117,813) Interest income, net............... 11 165 178 745 1,542 1,384 926 541 Equity in loss of associated company ........................ -- -- -- -- -- -- -- (278) Asset impairment................... -- -- -- -- -- -- -- (694) Restructuring charges.............. -- -- -- -- -- -- -- (6,263) ------- ------- -------- -------- -------- -------- -------- --------- Loss before provision for income taxes....................... (798) (922) (2,526) (5,031) (8,630) (9,203) (18,678) (124,507) Provision for income taxes.............................. -- -- -- -- -- -- -- -- ------- ------- -------- -------- -------- -------- -------- --------- Loss for the period................... $ (798) $ (922) $ (2,526) $ (5,031) $ (8,630) $ (9,203) $(18,678) $(124,507) ======= ======= ======== ======== ======== ======== ======== ========= Our quarterly operating results have varied widely in the past, and we expect that they will continue to fluctuate in the future as a result of a number of factors, many of which are outside our control. Our limited operating history and the undeveloped nature of the market for interaction-based e-business communications products make predicting future revenues difficult. Our expense levels are based, in part, on expectations regarding future revenue increases, and to a large extent, such expenses are fixed, particularly in the short term. There can be no assurance that our expectations regarding future revenues are accurate. Moreover, we may be unable to adjust spending in a timely manner to compensate for any unexpected revenue shortfall. Accordingly, any significant shortfall in revenues in relation to our expectations would likely cause significant increases in our net losses for that period. Due to the foregoing factors, our operating results are difficult to forecast. We believe that period-to-period comparisons of our operating results are not meaningful, and you should not rely on them as indicative of our future performance. You should also evaluate our prospects in light of the risks, expenses and difficulties commonly encountered by comparable early-stage companies in new and rapidly emerging markets. We cannot assure you that we will successfully address the risks and challenges that face us. In addition, although we have experienced significant revenue growth recently, we cannot assure you that our revenues will continue to grow or that we will become or remain profitable in the future. 21 22 LIQUIDITY AND CAPITAL RESOURCES Since the date of incorporation, we have raised an aggregate of $3.4 million through private placements of special shares. We have raised $14.4 million, net of the agents' commission and offering expenses, through a private placement of special warrants in June 1999. We have also raised $103.4 million, net of agents' commissions and offering expenses through our initial public offering in February 2000. Our operating activities used cash of $6.8 million for the year ended March 31, 2000 and cash of $45.7 million for the year ended March 31, 2001. Our negative operating cash flow resulted principally from the net losses that we incurred during these periods as we invested in the development of our products, expanded our sales force and expanded our infrastructure to support our growth. Our financing activities generated $118 million in the year ended March 31, 2000 and $254,000 in year ended March 31, 2001. In the year ended March 31, 2000 the issuance of special warrants generated net proceeds of $14.4 million and the issuance of common shares as part of our initial public offering generated net proceeds of $103.4 million. Our investing activities, consisting of the purchase of computer equipment, software, furniture and equipment to support our growing number of employees, as well as the purchase of short-term investments used cash of $31.0 million during the year ended March 31, 2000, and $2.9 million during the year ended March 31, 2001. In March 1999, we obtained a lease line of credit from a Canadian chartered bank to purchase equipment and furniture. Approximately $431,000 was outstanding as of March 31, 2001. The ceiling on the lease line of credit is Cdn$1,000,000 (approximately $634,000). The lease line of credit is not collateralized with cash for the amount of the line that is used for leasing equipment. Our capital requirements depend on a number of factors. We expect to devote substantial resources to continue our research and development efforts, expand our sales, support, marketing and product development organizations, establish additional facilities worldwide and build the infrastructure necessary to support our growth. Our expenditures have increased substantially since the date of incorporation, but we anticipate that capital expenditures will decrease in absolute dollars in the foreseeable future. At March 31, 2001, we had cash and cash equivalents aggregating $34.2 million. At March 31, 2001, we also had a short-term investment of $1.2 million. We believe that our current cash and cash equivalents are sufficient to fund our operations for at least the next 12 months. If cash generated from operations is insufficient to meet our long-term liquidity needs, we may need to raise additional funds or seek other financing arrangements. Additional funding may not be available on favorable terms or at all. In addition, although there are no present understandings, commitments or agreements with respect to any acquisition of other businesses, products or technologies, we may, from time to time, evaluate potential acquisitions of other businesses, products and technologies. In order to consummate potential acquisitions, we may issue additional securities or need additional equity or debt financing and any such financing may be dilutive to existing investors. RECENT ACCOUNTING PRONOUNCEMENT In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 133, "Accounting for Derivative Instruments and Hedging Activities" or SFAS No. 133. In June 2000, the FASB issued Statement of Financial Accounting Standards No. 138, "Accounting for Certain Hedging Activities" (SFAS No. 138), which amended SFAS No. 133. SFAS 138 must be adopted concurrently with the adoption of SFAS No. 133. The Company will be required to adopt these statements for the year ending March 31, 2002. SFAS No. 133 and SFAS No. 138 establish methods of accounting for derivative financial instruments and hedging activities related to those instruments as well as other hedging activities. Because the Company currently holds no derivative financial instruments and the Company does not currently engage in hedging activities, the adoption of SFAS No. 133 and SFAS No. 138 is not expected to have a material impact on the Company's financial condition or results of operations. 22 23 ITEM 7A: QUALITATIVE AND QUANTITATIVE MARKET RISK We develop products in Canada and sell these products in North America, Europe and Asia Pacific. Generally, our sales are made in local currency, which to date has been mostly United States dollars. As a result, our financial results could be affected by factors such as changes in foreign currency exchange rates or weak economic conditions in foreign markets. We do not currently use derivative instruments to hedge our foreign exchange risk. Our interest income is sensitive to changes in the general level of U.S. interest rates, particularly since the majority of our investments are in short-term instruments. Due to the nature of our short-term investments, we have concluded that there is no material market risk exposure. RISK FACTORS Investing in our common shares will subject you to risks inherent in our business. You should carefully consider the following factors as well as other information contained in this Annual Report on Form 10-K before deciding to invest in our common shares. If any of the risks described below occurs, our business, results of operations and financial condition could be adversely affected. In such cases, the price of our common shares could decline, and you may lose part or all of your investment. RISKS RELATED TO OUR BUSINESS OUR LIMITED OPERATING HISTORY MAKES IT DIFFICULT TO EVALUATE OUR BUSINESS AND FORECAST OUR FUTURE OPERATING RESULTS. We were incorporated on May 7, 1998, and we first recorded revenues in the quarter ended June 30, 1999. We are still in the early stages of our development and have a limited operating history, making it difficult to evaluate our business and prospects. As a result of our limited operating history, it is difficult or impossible for us to predict future operating results. For example, we cannot forecast operating expenses based on our historical results because our historical results are limited and we, to some extent, forecast expenses based on future revenue projections. Moreover, due to our limited operating history, any evaluation of our business and prospects must be made in light of the risks and uncertainties often encountered by early-stage companies in internet-related markets. Many of these risks are discussed in the sub-headings below, and include our ability to execute our product development activities, implement our sales and marketing initiatives, both domestically and internationally, and attract more clients. We may not successfully address any of these risks. FACTORS RELATING TO OUR BUSINESS MAKE OUR FUTURE OPERATING RESULTS UNCERTAIN, AND MAY CAUSE THEM TO FLUCTUATE FROM PERIOD TO PERIOD. Our quarterly revenues and operating results are difficult to predict and may fluctuate significantly from quarter to quarter, particularly because our products and services are relatively new and our prospects are uncertain. If our quarterly revenues or operating results fall below the expectations of investors, the price of our common shares could decline substantially. Factors that might cause quarterly fluctuations in our operating results include the risk factors described in the sub-headings below as well as the following: - the timing of new releases of our products; - changes in our pricing policies or those of our competitors, including the extent to which we may need to offer discounts to match competitors' pricing; - the mix of sales channels through which our products and services are sold; - the mix of our domestic and international sales; - costs related to the customization of our products; - our ability to expand our operations, and the amount and timing of expenditures related to this expansion; - any costs or expenses related to our move to new corporate offices; and, - our operating results may also be affected by the following factors over which we have little or no control: - the evolving and varying demand for interaction-based software products and services for e-businesses, particularly our products and services; - the discretionary nature of our client's purchasing and budgetary cycles; - the timing of execution of large contracts that materially affect our operating results; and 23 24 - global economic conditions, as well as those specific to large enterprises with high e-mail volume. OUR OPERATING EXPENSES ARE RELATIVELY FIXED, WHICH WOULD CAUSE OUR OPERATING RESULTS TO VARY FROM PERIOD TO PERIOD. Most of our expenses, such as employee compensation and rent, are relatively fixed in the short term. Moreover, our expense levels are based, in part, on our expectations regarding future revenue levels. As a result, if total revenues for a particular quarter are below our expectations, we cannot proportionately reduce operating expenses for that quarter. Therefore, this revenue shortfall would have a disproportionate effect on our operating results for that quarter. WE HAVE A HISTORY OF LOSSES, WE MAY INCUR LOSSES IN THE FUTURE AND OUR LOSSES MAY INCREASE BECAUSE OF OUR PLAN TO INCREASE OPERATING EXPENSES. Since we began operations in May 1998, we have incurred substantial operating losses in every quarter. As a result of accumulated operating losses, as of March 31, 2001, we had an accumulated deficit of $172.4 million. For the year ended March 31, 2001, we had a net loss of $161.0 million, or 530.1% of total revenues for that period. Our growth in recent periods has been from a limited base of clients, and we may not be able to sustain our growth rate. We expect to continue to increase our operating expenses. As a result, we expect to continue to experience losses and negative cash flow, even if sale of our products and services continues to grow, and we may not generate sufficient revenues to achieve profitability in the future. In addition, as a result of our rapid growth, we expect that our losses may increase even more because of additional costs and expenses related to an increase in: - the number of our employees; - research and development activities; and - sales and marketing activities. WE ARE DEPENDENT UPON A LIMITED NUMBER OF CLIENTS, AND A LOSS OF ANY OF THESE CLIENTS OR A REDUCTION, DELAY OR CANCELLATION IN ORDERS FROM THESE CLIENTS COULD HARM OUR BUSINESS. To date, a significant portion of the total revenues has been derived from sales to a small number of clients. In the year ended March 31, 2001, no customer accounted for 10% of our total revenues. We expect that we will continue to be dependent upon a limited number of clients for a significant portion of our revenue in future periods. There can be no assurance that our existing clients or any future clients will continue to use our products. A reduction, delay or cancellation in orders from our clients, including reductions or delays due to market, economic or competitive conditions, could have a materially adverse effect on our business, operating results and financial condition. DIFFICULTIES IN IMPLEMENTING OUR PRODUCTS COULD HARM OUR BUSINESS. Our success depends upon the ability of our staff and our clients to implement our products. This implementation typically involves working with sophisticated software, computing and communications systems. If we experience implementation difficulties or do not meet project milestones in a timely manner, we could be obligated to devote more customer support, engineering and other resources to a particular project than anticipated. Some clients may also require us to develop customized features or capabilities. If new or existing clients require more time to deploy our products than is originally anticipated, or require significant amounts of our professional services support or customized features, our revenue recognition could be further delayed and our costs could increase, causing increased variability in our operating results. OUR PRODUCTS AND SERVICES MAY NOT BE ACCEPTED BY THE MARKETPLACE. Of our total revenues of $30.4 million for the year ended March 31, 2001, $25.6 million were derived from licenses of our products and $4.7 million was from related services. We are not certain that our target clients will widely adopt and deploy our products and services. Our future financial performance will depend on the successful development, introduction and client acceptance of new and enhanced versions of our products. In the future, we may not be successful in marketing our products and services or any new or enhanced products. WE EXPECT TO DEPEND ON SALES OF OUR DELANO INTERACTION SERVER, CRM AND ANALYTICS APPLICATIONS FOR A SUBSTANTIAL MAJORITY OF OUR REVENUES FOR THE FORESEEABLE FUTURE. 24 25 In the year ended March 31, 2001, we derived most of our revenues from licenses of our Delano Interaction Server and Customer Velocity. Although we have added new product offerings and expect to add new product offerings, we expect to continue to derive a substantial majority of our revenues from sales of the Delano Interaction Server and Customer Velocity for the foreseeable future. Implementation of our strategy depends on our products being able to solve the communication needs of businesses engaging in commercial transactions over the internet or having an internet presence. If current or future clients are not satisfied with our products, our business and operating results could be seriously harmed. WE MUST CONTINUE TO DEVELOP ENHANCEMENTS TO OUR PRODUCTS AND NEW APPLICATIONS AND FEATURES THAT RESPOND TO THE EVOLVING NEEDS OF OUR CLIENTS, RAPID TECHNOLOGICAL CHANGE AND ADVANCES INTRODUCED BY OUR COMPETITORS. Future versions of hardware and software platforms embodying new technologies and the emergence of new industry standards could render our products obsolete. The market for e-business communications software is characterized by: - rapid technological change; - frequent new product introductions; - changes in customer requirements; and - evolving industry standards. Our products are designed to work on, or interoperate with, a variety of operating systems used by our clients. However, our software may not operate correctly on evolving versions of operating systems, or the hardware upon which, or with which, they are intended to run or interoperate, programming languages, databases and other systems that our clients use. For example, because the server component of the current versions of our products run only on the Windows NT operating system from Microsoft, we must develop products and services that are compatible with UNIX and other operating systems to meet the demands of our clients. If we cannot successfully develop these products in response to client demands or improve our existing products to keep pace with technological changes, our business could suffer. We must continually improve the performance, features and reliability of our products, particularly in response to competitive offerings. Our success depends, in part, on our ability to enhance our existing software and to develop new services, functionality and technologies that address the increasingly sophisticated and varied needs of our prospective clients. If we do not properly identify the feature preferences of prospective clients, or if we fail to deliver features that meet the requirements of these clients on a timely basis, our ability to market our products successfully and to increase our revenues will be impaired. DELAYS IN INTRODUCING NEW AND ENHANCED PRODUCTS COULD HARM OUR BUSINESS. The development of proprietary technologies and necessary service enhancements entail significant technical and business risks and requires substantial expenditures and lead time. If we experience product delays in the future we may face: - customer dissatisfaction; - cancellation of orders and license agreements; - negative publicity; - loss of revenues; - slower market acceptance; and - legal action by clients against us. In the future, our efforts to remedy product delays may not be successful and we may lose clients as a result. Delays in bringing to market new products or product enhancements could be exploited by our competitors. If we were to lose market share as a result of lapses in our product development, our business would suffer. INTENSE COMPETITION COULD REDUCE OUR MARKET SHARE AND HARM OUR FINANCIAL PERFORMANCE. The market for our products and services is intensely competitive, evolving and subject to rapid technological change. We expect the intensity of competition to increase in the future. Increased competition may result in price reductions, 25 26 reduced gross margins and loss of market share. The market for e-business communications software is new and intensely competitive. There are no substantial barriers to entry in this emerging market segment, and we expect established or new entities to enter this market segment in the near future. We currently face competition for our products principally from systems designed by in-house and third-party development efforts. In addition, some of our competitors who currently offer licensed software products are now beginning to offer online offerings, which involve providing software on a rental basis hosted on the hardware of an application service provider, or ASP. We currently do not offer online offerings in any material way. Our competitors include companies providing software that is focused on operational and analytical CRM, such as Kana/Broadbase, e.Piphany, and Xchange Applications. We believe competition will increase as our current competitors increase the sophistication of their offerings and as new participants enter the market. Many of our competitors have longer operating histories, significantly greater financial, technical, marketing and other resources, significantly greater name recognition and a larger installed base of customers than we do. In addition, many of our competitors have well-established relationships with our current and potential clients and have extensive knowledge of our industry. We may lose potential clients to competitors for various reasons, including the ability or willingness of our competitors to offer lower prices and other incentives that we cannot match. Accordingly, it is possible that new competitors or alliances among competitors may emerge and rapidly acquire significant market share. We also expect that competition may increase as a result of industry consolidations. We may not be able to compete successfully against current and future competitors, and competitive pressures may seriously harm our business. THE DELANO INTERACTION SERVER ENABLES THIRD PARTIES TO DEVELOP APPLICATIONS THAT COMPETE WITH OUR APPLICATIONS. Third parties have the ability to develop their own applications on top of the Delano Interaction Server. The applications of these third parties could compete with products developed by us or services which we offer now or will offer in the future. If our target clients do not widely adopt and purchase our products, or if third parties compete with applications developed by us, our business would suffer. FAILURE TO ATTRACT AND RETAIN ADDITIONAL QUALIFIED PERSONNEL COULD ADVERSELY AFFECT OUR BUSINESS. Competition for these individuals is intense in our industry, particularly in the Toronto area where we are headquartered, and there are a limited number of experienced people available with the necessary technical skills. Our ability to increase revenues in the future depends considerably upon our success in retaining and in some cases recruiting additional direct sales personnel and the success of the direct sales force. Our business will be harmed if we fail to hire or retain qualified sales personnel, or if newly hired salespeople fail to develop the necessary sales skills or develop these skills more slowly than we anticipate. We also are substantially dependent upon our ability to develop new products and enhance existing products, and we may not be able to retain highly qualified research and development personnel. Similarly, our failure to attract and retain the highly trained personnel that are integral to our professional services group, which is responsible for the implementation and customization of, and technical support for, our products and services, may limit the rate at which we can develop and install new products or product enhancements, which would harm our business. THE LOSS OF ANY OF OUR EXECUTIVE OFFICERS COULD ADVERSELY AFFECT OUR BUSINESS. Our future success depends to a significant degree on the skills, experience and efforts of our executive officers. In particular, we depend upon the continued services of John Foresi, Chief Executive Officer, David Frankland, President and Bahman Koohestani, our Executive Vice-President, Products and Chief Technology Officer and a founder of Delano. We have not entered into employment agreements with our executive officers which would require them to work solely for us on a long-term basis. If any of our executive officers left or was seriously injured and unable to work and we were unable to find a qualified replacement, our business could be harmed. FAILURE TO INTEGRATE OUR EXECUTIVE TEAM MAY INTERFERE WITH OPERATIONS. Our executive team has largely been hired in the past two years. To integrate into our company, these individuals must spend a significant amount of time developing interpersonal relationships and learning our business model and management system, in addition to performing their regular duties. Accordingly, the integration of new personnel has resulted, and may continue to result, in some disruption of our ongoing operations. 26 27 OUR FUTURE REVENUE GROWTH COULD BE IMPAIRED IF WE ARE UNABLE TO DEVELOP ADDITIONAL DISTRIBUTION CHANNELS FOR OUR PRODUCTS. We believe that our success in penetrating our target markets depends in part on our ability to enter into agreements with established third-party distribution companies, consulting organizations and software vendors relating to the distribution of our products. We have entered into non-exclusive distribution agreements with various parties, including Nortel Networks, Deloitte Consulting and PricewaterhouseCoopers. Since these agreements are non-exclusive and normally terminable without penalty on short notice, some third parties may choose to discontinue working with us or may decide to work with our competitors. We derive revenues from these agreements through the sale of licenses. We may not be able to derive significant revenues in the future from these agreements. WE HAVE COMPLETED TWO ACQUISITIONS, AND THOSE ACQUISITIONS MAY RESULT IN DISRUPTIONS TO OUR BUSINESS AND MANAGEMENT DUE TO DIFFICULTIES IN ASSIMILATING PERSONNEL AND OPERATIONS. We may not realize the benefits from the acquisitions we have completed. In September 2000, we acquired Continuity, and in October 2000, we acquired Digital Archaeology. We may not be able to successfully assimilate the remaining personnel, operations, acquired technology and products into our business. In particular, we will need to assimilate and retain key professional services, engineering and marketing personnel. This is particularly difficult since Continuity's operations are located in San Francisco and Digital Archaeology is located in Kansas while we are headquartered in Markham, Canada. Key personnel from the acquired companies may in the future decide that they do not want to work for us. In addition, products of these companies will have to be integrated into our products, and it is uncertain whether we may accomplish this easily or at all. These difficulties could disrupt our ongoing business, distract management and employees or increase expenses. Acquisitions are inherently risky and we may also face unexpected costs, which may adversely affect operating results in any quarter. THE ACQUISITIONS OF CONTINUITY AND DIGITAL ARCHAEOLOGY INTO OUR COMPANY COULD ADVERSELY AFFECT OUR COMBINED FINANCIAL RESULTS. If the benefits of the acquisitions of Continuity and DA into our company do not exceed the costs associated with these acquisitions, including any dilution to our stockholders resulting from the issuance of shares in connection with the acquisitions, our financial results, including earnings per share, could be adversely affected. IF WE ACQUIRE ADDITIONAL COMPANIES, PRODUCTS OR TECHNOLOGIES, WE MAY FACE RISKS SIMILAR TO THOSE FACED IN OUR OTHER ACQUISITIONS. If we are presented with appropriate opportunities, we may make other investments in complementary companies, products or technologies. We may not realize the anticipated benefits of any other acquisition or investment. If we acquire another company, we will likely face the same risks, uncertainties and disruptions as discussed above with respect to our other acquisitions. Furthermore, we may have to incur debt or issue equity securities to pay for any additional future acquisitions or investments, the issuance of which could be dilutive to our company or our existing stockholders. In addition, our profitability may suffer because of acquisition-related costs or amortization costs for acquired goodwill and other intangible assets. WE MAY SEEK TO GROW BY MAKING ACQUISITIONS AND WE MAY NOT BE ABLE TO SUCCESSFULLY COMPLETE ANY ACQUISITIONS WE UNDERTAKE OR INTEGRATE ANY ACQUIRED BUSINESS WITH OUR OWN. We may consider other investments in complementary companies, products or technologies. If we undertake such an acquisition or investment, we may not realize the anticipated benefits. If we buy a company, we may not be able to successfully assimilate the acquired personnel, operations, technology and products into our business. In particular, we will need to assimilate and retain key technical, professional services, sales and marketing personnel. In addition, acquired products or technology will have to be integrated into our products and technology, and it is uncertain whether we may accomplish this. These difficulties could disrupt our ongoing business, distract our management and employees or increase our expenses. In connection with a merger, or acquisition for shares, the issuance of these securities may be dilutive to our existing shareholders or affect profitability. Furthermore, we may have to issue equity or incur debt to pay for future acquisitions or investments, the issuance of which could be dilutive to us or our existing shareholders or affect our profitability. In addition, our profitability may suffer because of acquisition-related costs or amortization costs for acquired goodwill and other acquired intangible assets. 27 28 WE MAY NEED TO RAISE ADDITIONAL CAPITAL TO GROW OUR BUSINESS, WHICH WE MAY NOT BE ABLE TO DO. Our future liquidity and capital requirements are difficult to predict because they depend on numerous factors, including the success of our existing and new service offerings as well as competing technological and market developments. As a result, we may not be able to generate sufficient cash from our operations to meet additional working capital requirements, support additional capital expenditures or take advantage of acquisition opportunities. Accordingly, we may need to raise additional capital in the future. Our ability to obtain additional financing will be subject to a number of factors, including market conditions and our operating performance. These factors may make the timing, amount, terms and conditions of additional financing unattractive for us. If we raise additional funds by selling equity securities, the relative equity ownership of our existing investors could be diluted or the new investors could obtain terms more favorable than previous investors. If we raise additional funds through debt financing, we could incur significant borrowing costs. If we are unable to raise additional funds when needed, our ability to operate and grow our business could be impeded. TECHNICAL PROBLEMS WITH INTERNAL OR OUTSOURCED COMPUTER AND COMMUNICATIONS SYSTEMS COULD RESULT IN REDUCED REVENUES AND HARM TO OUR REPUTATION. The success of our online support services depends on the efficient and uninterrupted operation of our own and outsourced computer and communications hardware and software systems. These systems and operations are vulnerable to damage or interruption from human error, natural disasters, telecommunications failures, break-ins, sabotage, computer viruses and similar adverse events. Our operations depend on our ability to protect our systems against damage or interruption. We cannot guarantee that our internet access will be uninterrupted, error-free or secure. We have no formal disaster recovery plan in the event of damage or interruption, and our insurance policies may not adequately compensate us for losses that we may incur. Any system failure that causes an interruption in our service or a decrease in responsiveness could harm our relationships with our clients and result in reduced revenues. FAILURE TO SELL ONLINE SERVICES MAY IMPAIR OUR FUTURE REVENUE GROWTH. We currently focus primarily on software sales rather than online offerings. Our competitors may move to a heavier emphasis on online offerings, and our failure to focus on it at an early stage may make it difficult to compete if online offerings become a dominant means of generating revenues within the industry. In addition, although our sales force sells both our software products and online offerings, the skills necessary to market and sell online offerings are different than those relating to our software products. As a result, our sales and marketing groups may not be able to maintain or increase the level of sales of our online offerings. A DECLINE IN OUR LICENSE REVENUES COULD CAUSE A DECLINE IN OUR SERVICE REVENUES. Our products are designed to enable customers to rapidly develop and deploy e-business communication applications. Where desirable, our professional services group can assist our clients' internal IT personnel to implement our products. Because the revenues associated with these services are largely correlated with the licensing of our products, a decline in license revenues could also cause a decline in our service revenues. CONFLICTS BETWEEN OUR PRODUCTS AND OTHER VENDORS' PRODUCTS COULD HARM OUR BUSINESS AND REPUTATION. Our clients generally use our products together with products from other companies. As a result, when problems occur in the network, it may be difficult to identify the source of the problem. Even when these problems are not caused by our products, they may cause us to incur significant warranty and repair costs, divert the attention of our engineering personnel from our product development efforts and cause significant customer relations problems. OUR SUCCESS DEPENDS ON OUR ABILITY TO PROTECT OUR PROPRIETARY RIGHTS. We rely on contractual restrictions, such as confidentiality agreements and licenses, to establish and protect our proprietary rights. None of our trademarks is registered, nor do we have any trademark applications pending. We currently have no patent applications pending relating to our software. Despite any precautions that we take to protect our intellectual property: - laws and contractual restrictions may be insufficient to prevent misappropriation of our technology or deter others from developing similar technologies; 28 29 - current laws that prohibit software copying provide only limited protection from software "pirates", and effective trademark, copyright and trade secret protection may be unavailable or limited in foreign countries; - other companies may claim common law trademark rights based upon state, provincial or foreign laws that precede any registrations we may receive for our trademarks; and - policing unauthorized use of our products and trademarks is difficult, expensive and time-consuming, and we may be unable to determine the extent of this unauthorized use. It is possible that our intellectual property rights could be successfully challenged by one or more third parties, which could result in our inability to exploit, or our loss of the right to prevent others from exploiting, certain intellectual property. We are aware that certain of our competitors have filed patent applications. Also, the laws of other countries in which we market our products may offer little or no effective protection of our technology. Reverse engineering, unauthorized copying or other misappropriation of our technology could enable third parties to benefit from our technology without paying us for it, which would significantly harm our business. WE RELY ON SOFTWARE LICENSED TO US BY THIRD PARTIES FOR FEATURES WE INCLUDE IN OUR PRODUCTS. We use and in the future will use certain software technologies and other information that we license or otherwise acquire from third parties, usually on a non-exclusive basis, including software that is integrated with our internally developed software and used in our products to perform what may be important functions. If we are not able to continue to use the third-party software and technologies, or if they fail to adequately update and support their products, we could suffer delays or reductions in shipments of our products until alternative software and technologies could be identified, which could adversely affect our business and financial condition. CLAIMS BY OTHER COMPANIES THAT OUR PRODUCTS INFRINGE THEIR PROPRIETARY RIGHTS COULD ADVERSELY AFFECT OUR ABILITY TO SELL OUR PRODUCTS AND INCREASE OUR COSTS. Substantial litigation over intellectual property rights exists in our industry. We expect that software in our industry may be increasingly subject to third-party infringement claims as the numbers of competitors grow and the functionality of products in different industry segments overlap. Third parties may currently have, or may eventually be issued patents that our products or technology infringe. Any of these third parties might make a claim of infringement against us. Many of our software license agreements require us to indemnify our clients and suppliers from any claim or finding of intellectual property infringement. Any litigation, brought by us or others, could result in the expenditure of significant financial resources and the diversion of management's time and efforts. In addition, litigation in which we are accused of infringement might cause negative publicity, have an impact on prospective clients, cause product shipment delays, require us to develop non-infringing technology or require us to enter into royalty or license agreements, which might not be available on acceptable terms, or at all. If a successful claim of infringement were made against us and we could not develop non-infringing technology or license the infringed or similar technology on a timely and cost-effective basis, our business could be significantly harmed. OUR INSURANCE MAY NOT BE SUFFICIENT TO COVER ALL POTENTIAL PRODUCT LIABILITY AND WARRANTY CLAIMS. Our products are integrated into our client's networks. The sale and support of our products results in the risk of product liability or warranty claims based on damage to these networks. In addition, the failure of our products to perform to client expectations could give rise to warranty claims. Although we carry general liability insurance, our insurance would likely not cover potential claims of this type or may not be adequate to protect us from all liability that may be imposed. OUR PRODUCTS COULD CONTAIN UNDETECTED DEFECTS OR ERRORS. We face the possibility of higher costs as a result of the complexity of our products and the potential for undetected errors. Due to the mission-critical nature of our products and services, undetected errors are of particular concern. We have only a limited number of clients that test new features and the functionality of our software before we make these features and functionalities generally available. If our software contains undetected errors or we fail to meet our client's expectations in a timely manner, we could experience: - loss of, or delay in revenues expected from the new product and an immediate and significant loss of market share; - loss of existing clients that upgrade to the new product and of new clients; 29 30 - failure to achieve market acceptance; - diversion of development resources; - injury to our reputation; - increased service and warranty costs; - legal actions by clients against us; and - increased insurance costs. A product liability claim could harm our business by increasing our costs, damaging our reputation and distracting our management. OUR INTERNATIONAL EXPANSION EFFORTS MAY NOT BE SUCCESSFUL. Our operations outside the United States and Canada are located in the United Kingdom and Asia and, to date, have been limited. We may expand our existing international operations and establish additional facilities in other parts of Asia via our joint venture, specifically Australia, Singapore, Hong Kong, Taiwan, Malaysia, Korea, Indonesia, China, New Zealand and Thailand. We intend to increase our penetration of these markets by intensifying global activities, and allying ourselves with selected international third-party distribution companies, consulting organizations and software vendors. The expansion of our existing international operations and entry into additional international markets are key parts of our growth strategy and may require significant management attention and financial resources. In addition, to expand our international sales operations, we will need to, among other things: - expand our international sales channel management and support organizations; - develop relationships with international service providers and additional distributors and systems integrators; and - customize our products for local markets. Our investments in facilities in other countries may not produce desired levels of revenues. Even if we are able to expand our international operations successfully, we may not be able to maintain or increase international market demand for our products. OUR BUSINESS MAY SUFFER IF WE FAIL TO ADAPT APPROPRIATELY TO THE CHALLENGES ASSOCIATED WITH OPERATING INTERNATIONALLY. Expanding our operations outside the United States and Canada subjects us to numerous inherent potential risks associated with international operations. These risks include greater difficulty in accounts receivable collection, the burden of complying with multiple and conflicting regulatory requirements, foreign exchange controls, longer payment cycles, import and export restrictions and tariffs, potentially adverse tax consequences, and political and economic instability, any of which could impair our sales and results of operations. In addition, our ability to expand our business in certain countries will require modification of our products, particularly domestic language support. Our international operations will increase our exposure to international laws and regulations. If we cannot comply with foreign laws and regulations, which are often complex and subject to variation and unexpected changes, we could incur unexpected costs and potential litigation. For example, the governments of foreign countries might attempt to regulate our products and services or levy sales or other taxes relating to our activities. In addition, foreign countries may impose tariffs, duties, price controls or other restrictions on foreign currencies or trade barriers, any of which could make it more difficult to conduct our business. The European Union, in which we have a sales office, recently enacted its own privacy regulations that may result in limits on the collection and use of certain user information, which, if applied to the sale of our products and services, could negatively impact our results of operations. FLUCTUATIONS IN EXCHANGE RATES MAY AFFECT OUR OPERATING RESULTS. A substantial portion of our revenues are now, and are expected to continue to be, realized in currencies other than Canadian dollars. Our operating expenses are primarily paid in Canadian dollars. Fluctuations in the exchange rate between the Canadian dollar and these other currencies may have a material effect on our results of operations. In particular, we may be adversely affected by a significant strengthening of the Canadian dollar against the U.S. dollar. We do not currently engage in currency hedging activities. We have not yet, but may in the future, experience significant foreign exchange rate losses, especially to the extent that we do not engage in hedging. 30 31 IF WE ARE OR BECOME A PASSIVE FOREIGN INVESTMENT COMPANY WE MAY NOT BE ABLE TO SATISFY RECORD-KEEPING REQUIREMENTS, WHICH COULD HAVE ADVERSE U.S. TAX CONSEQUENCES TO YOU. The rules governing passive foreign investment companies can have significant effects on U.S. investors. We could be classified as a passive foreign investment company if, for any taxable year, either: - 75% or more of our gross income is passive income, which includes interest, dividends and some types of rents and royalties; or - the average percentage, by fair market value, or, in some cases, by adjusted tax basis, of our assets that produce or are held for the production of passive income is 50% or more. Distributions which constitute "excess distributions," as defined in Section 1291 of the Internal Revenue Code, from a passive foreign investment company and dispositions of shares of a passive foreign investment company are subject to the highest rate of tax on ordinary income in effect and to an interest charge based on the value of the tax deferred during the period during which the shares are owned. However, these rules generally will not apply if the U.S. investor elects to treat the passive foreign investment company as a qualified electing fund under Section 1295 of the Internal Revenue Code. If we are or become a passive foreign investment company we may not be able to satisfy record-keeping requirements that would permit you to make a qualified electing fund election. RISKS RELATED TO OUR INDUSTRY OUR FUTURE REVENUES AND PROFITS DEPEND ON THE CONTINUED GROWTH IN USE AND EFFICIENT OPERATION OF THE INTERNET AND E-MAIL. We sell our products and services primarily to organizations that receive large volumes of e-mail and communications over the web. Consequently, our future revenues and profits, if any, substantially depend upon the continued acceptance and use of the web and e-mail, which are evolving as communications media. Rapid growth in the use of e-mail is a recent phenomenon and may not continue. As a result, a broad base of enterprises that use e-mail as a primary means of communication may not develop or be maintained. Moreover, companies that have already invested significant resources in other methods of communications with customers, such as call centers, may be reluctant to adopt a new strategy that may limit or compete with their existing investments. If businesses do not continue to accept the web and e-mail as communications media, our business would suffer. GOVERNMENT REGULATION AND LEGAL UNCERTAINTIES RELATING TO THE INTERNET COULD DISCOURAGE COMMUNICATION BY E-MAIL OR OTHER INTERNET-BASED COMMUNICATIONS FACILITATED BY OUR PRODUCTS. Due to the increasing popularity and use of the internet, it is possible that Canadian and U.S. federal, Canadian provincial, U.S. state, and other foreign regulators could adopt laws and regulations that impose additional burdens on those companies that conduct business online. These laws and regulations could discourage communication by e-mail or other internet-based communications facilitated by our products, which could reduce demand for our products and services. The growth and development of the market for online services may prompt calls for more stringent consumer protection laws or laws that may inhibit the use of internet-based communications or the information contained in these communications. The adoption of any additional laws or regulations may slow the growth of the internet. A decline in the growth of the internet, particularly as it relates to online communication, could decrease demand for our products and services and increase our cost of doing business, or otherwise harm our business. BECAUSE WE ARE A CANADIAN COMPANY, IT MAY BE DIFFICULT FOR YOU TO ENFORCE AGAINST US LIABILITIES BASED SOLELY UPON THE FEDERAL SECURITIES LAWS OF THE UNITED STATES. We have been incorporated under the laws of the Province of Ontario, and our executive offices are located in Ontario. Many of our directors, controlling persons and officers, and representatives of the experts named in this Annual Report on Form 10-K, are residents of Canada and a substantial portion of their assets and a majority of our assets are located outside the United States. Consequently, it may be difficult for you to enforce against us or any of our directors, controlling persons, officers or experts who are not resident in the United States, liabilities based solely upon the federal securities laws of the United States. 31 32 OUR BOARD OF DIRECTORS MAY ISSUE, WITHOUT SHAREHOLDER APPROVAL, PREFERENCE SHARES THAT HAVE RIGHTS AND PREFERENCES SUPERIOR TO THOSE OF COMMON SHARES AND THAT MAY DELAY OR PREVENT A CHANGE OF CONTROL. Our articles of incorporation allow the issuance an unlimited number of preference shares in one or more series. After the offering, there will be no preference shares outstanding. However, our board of directors may set the rights and preferences of any class of preference shares in its sole discretion without the approval of the holders of common shares. The rights and preferences of these preference shares may be superior to those of the common shares. Accordingly, the issuance of preference shares may adversely affect the rights of holders of common shares. The issuance of preference shares also could have the effect of delaying or preventing a change of control of our company. WE DO NOT INTEND TO PAY ANY DIVIDENDS ON OUR COMMON SHARES. We have not paid any cash dividends on our shares and we currently do not have any plans to pay dividends on our shares. In addition, our lease line of credit specifically prohibits the payment of dividends on our shares. 32 33 ITEM 8: DELANO TECHNOLOGY CORPORATION INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE PAGE Independent Auditors Report.............................................. 34 Consolidated Balance Sheets.............................................. 35 Consolidated Statements of Operations.................................... 36 Consolidated Statements of Shareholders' Equity (Deficiency)............. 37 Consolidated Statements of Cash Flows.................................... 38 Notes to Consolidated Financial Statements............................... 39 Schedule II - Valuation and Qualifying Accounts.......................... 52 33 34 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Shareholders of Delano Technology Corporation. We have audited the consolidated financial statements of Delano Technology Corporation as listed in the accompanying index. In connection with our audits of the consolidated financial statements, we also have audited the financial statement schedule as listed in the accompanying index. These consolidated financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedule based on our audits. We conducted our audits in accordance with generally accepted auditing standards in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material mis-statement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Delano Technology Corporation as of March 31, 2000 and March 31, 2001, and the results of its operations and its cash flows for the period from May 7, 1998 (date of inception) to March 31, 1999 and the years ended March 31, 2000 and March 31, 2001, in conformity with generally accepted accounting principles in the United States. Also in our opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. On April 30, 2001, we reported separately to the shareholders of Delano Technology Corporation on the consolidated financial statements for the same period, prepared in accordance with Canadian generally accepted accounting principles. Chartered Accountants /s/ KPMG LLP Toronto, Canada April 30, 2001 34 35 DELANO TECHNOLOGY CORPORATION CONSOLIDATED BALANCE SHEETS (DOLLAR AMOUNTS IN THOUSANDS OF U.S. DOLLARS) MARCH 31, MARCH 31, 2000 2001 ------------- ------------- ASSETS Current assets: Cash and cash equivalents....................................................... $ 82,370 $ 34,209 Short-term investments.......................................................... 29,154 1,155 Accounts receivable trade, net of allowance for doubtful accounts of $200 at March 31, 2000, and $1,859 at March 31, 2001............................... 3,910 8,099 Prepaid expenses and other...................................................... 2,100 3,674 ------------- ------------- Total current assets.......................................................... 117,534 47,137 Property and equipment............................................................. 2,373 11,300 Investments, at cost .............................................................. -- 120 Goodwill and identifiable intangibles, net ........................................ -- 5,217 Other assets ...................................................................... -- 865 ------------- ------------- Total assets....................................................................... $ 119,907 $ 64,639 ============= ============= LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities: Accounts payable and accrued liabilities........................................ $ 5,954 $ 12,492 Deferred revenue................................................................ 961 1,975 Current portion of obligations under capital leases............................. 209 182 ------------- ------------- Total current liabilities..................................................... 7,124 14,649 Long-term liabilities: Obligations under capital leases................................................ 222 49 ------------- ------------- Total liabilities.................................................................. 7,346 14,698 Shareholders' equity: Capital stock: Preference shares: Authorized: Unlimited Issued and outstanding: Nil at March 31, 2000 and 2001 Common shares: Authorized: Unlimited Issued and outstanding: 29,929,833 shares at March 31, 2000 and 37,240,858 shares at March 31, 2001.................................................. 133,006 230,647 Warrant......................................................................... 126 496 Deferred stock-based compensation............................................... (8,851) (8,464) Accumulated other comprehensive losses.......................................... (340) (340) Deficit......................................................................... (11,380) (172,398) ------------- ------------- Total shareholders' equity.................................................... 112,561 49,941 ------------- ------------- Total liabilities and shareholders' equity......................................... $ 119,907 $ 64,639 ============= ============= See accompanying notes to consolidated financial statements. 35 36 DELANO TECHNOLOGY CORPORATION CONSOLIDATED STATEMENTS OF OPERATIONS (DOLLAR AMOUNTS IN THOUSANDS OF U.S. DOLLARS, EXCEPT PER SHARE AMOUNTS) PERIOD FROM MAY 7, 1998 (INCEPTION) YEAR ENDED YEAR ENDED TO MARCH MARCH 31, MARCH 31, 31, 1999 2000 2001 ----------- ---------- ---------- Revenues: Licenses.................................................................... -- $ 8,799 $ 25,636 Services.................................................................... -- 690 4,739 ----------- ---------- ---------- Total revenues............................................................ -- 9,489 30,375 ----------- ---------- ---------- Cost of revenues: Licenses.................................................................... -- 59 332 Services (excluding stock-based compensation of $0, $206 and $73 respectively)............................................................. -- 1,239 5,038 ----------- ---------- ---------- Total cost of revenues.................................................... -- 1,298 5,370 ----------- ---------- ---------- Gross profit................................................................... -- 8,191 25,005 ----------- ---------- ---------- Operating expenses: Sales and marketing (excluding stock-based compensation of $29, $1,186 and $2,645 respectively).................................................. $ 554 11,732 49,275 Research and development (excluding stock-based compensation of $1, $118 and $373 respectively).................................................... 797 3,649 17,385 General and administrative (excluding stock-based compensation of $141, $161 and $325 respectively)............................................... 180 1,515 4,671 Amortization of deferred stock-based compensation........................... 171 1,671 3,416 Amortization of goodwill and identifiable intangibles ...................... -- -- 11,025 In-process research and development ........................................ -- -- 429 Impairment of goodwill and identifiable intangibles......................... -- -- 96,980 ----------- ---------- ---------- Total operating expenses.................................................. 1,702 18,567 183,181 ----------- ---------- ---------- Loss from operations........................................................... (1,702) (10,376) (158,176) Interest income, net........................................................ 13 1,099 4,393 Equity in loss of associated company........................................ -- -- (278) Asset impairment ........................................................... -- -- (694) Restructuring charges....................................................... -- -- (6,263) ----------- ---------- ---------- Loss before provision for income taxes......................................... (1,689) (9,277) (161,018) Provision for income taxes..................................................... -- -- -- ----------- ---------- ---------- Loss for the period............................................................ (1,689) (9,277) (161,018) Less: accretion of dividends on redeemable convertible special shares.............................................................. (101) (313) -- ----------- ---------- ---------- Loss applicable to common shares............................................ $ (1,790) $ (9,590) $(161,018) =========== ========== ========== Basic and diluted loss per common share........................................ $ (2.40) $ (1.50) $ (4.84) =========== ========== ========== Shares used in computing basic and diluted loss per common share (in thousands).................................................... 746 6,381 33,283 =========== ========== ========== See accompanying notes to consolidated financial statements. 36 37 DELANO TECHNOLOGY CORPORATION CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (DEFICIENCY) (DOLLAR AMOUNTS IN THOUSANDS OF U.S. DOLLARS) ACCUMULATED TOTAL COMMON SHARES DEFERRED OTHER SHAREHOLDERS' -------------------- STOCK-BASED COMPREHENSIVE EQUITY NUMBER AMOUNT WARRANT COMPENSATION LOSSES DEFICIT (DEFICIENCY) ---------- -------- ------- ------------ ------------- ---------- ------------ Balances, May 7, 1998......... -- -- -- -- -- -- -- Issuance of common shares..... 6,000,000 $ 2 -- -- -- -- $ 2 Deferred stock-based compensation................ -- 431 $ 126 $ (557) -- -- -- Amortization of deferred stock-based compensation.... -- -- -- 171 -- -- 171 Accretion of dividends on redeemable convertible special shares.............. -- -- -- -- -- $ (101) (101) Other comprehensive losses.... -- -- -- -- $ (5) -- (5) Loss for the period........... -- -- -- -- -- (1,689) (1,689) ---------- -------- ------- ------------ ------------- ---------- ------------ Balances, March 31, 1999...... 6,000,000 433 126 (386) (5) (1,790) (1,622) Issuance of common shares..... 6,250,000 103,855 -- -- -- -- 103,855 Issuance of common shares on conversion of Class A special shares...................... 6,000,000 1,158 -- -- -- -- 1,158 Issuance of common shares on conversion of Class B special shares...................... 5,684,198 2,693 -- -- -- -- 2,693 Issuance of common shares on conversion of special warrants ................... 6,490,385 14,703 -- -- -- -- 14,703 Deferred stock-based compensation................ -- 10,136 -- (10,136) -- -- -- Repurchase of common shares... (750,000) -- -- -- -- -- -- Amortization of deferred stock-based compensation.... -- -- -- 1,671 -- -- 1,671 Accretion of dividends on redeemable convertible special shares.............. -- -- -- -- -- (313) (313) Exercise of stock options..... 255,250 28 -- -- -- -- 28 Other comprehensive losses.... -- -- -- -- (335) -- (335) Loss for the period........... -- -- -- -- -- (9,277) (9,277) ---------- -------- ------- ------------ ------------- ---------- ------------ Balances, March 31, 2000...... 29,929,833 133,006 126 (8,851) (340) (11,380) 112,561 Issuance of common shares..... 110,189 261 -- (261) -- -- -- Issuance of common shares on Employee Share Purchase Program..................... 461,823 2,128 -- -- -- -- 2,128 Issuance of common shares and warrants on Continuity Solutions Inc. acquisition.. 1,412,959 16,439 380 -- -- -- 16,819 Issuance of common shares on Digital Archaeology Corporation acquisition..... 4,630,462 75,616 -- -- -- -- 75,616 Deferred stock-based compensation................ -- 2,768 -- (2,768) -- -- -- Amortization of deferred stock-based compensation.... -- -- -- 3,416 -- -- 3,416 Exercise of stock options..... 694,592 412 -- -- -- -- 412 Exercise of warrants.......... 1,000 17 (10) -- -- -- 7 Loss for the period........... -- -- -- -- -- (161,018) (161,018) ---------- -------- ------- ------------ ------------- ---------- ------------ Balances, March 31, 2001...... 37,240,858 $230,647 $ 496 $ (8,464) $ (340) $ (172,398) $ 49,941 ========== ======== ======= ============ ============= ========== ============ See accompanying notes to consolidated financial statements. 37 38 DELANO TECHNOLOGY CORPORATION CONSOLIDATED STATEMENTS OF CASH FLOWS (DOLLAR AMOUNTS IN THOUSANDS OF U.S. DOLLARS) PERIOD FROM MAY 7, 1998 (INCEPTION) YEAR ENDED YEAR ENDED TO MARCH MARCH 31, MARCH 31, 31, 1999 2000 2001 ----------- ---------- ---------- Cash provided by (used in): Operating activities: Net loss.................................................................... $ (1,689) $ (9,277) $ (161,018) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation and amortization ............................................ 33 299 13,990 Equity in loss of associated company...................................... -- -- 278 Amortization of deferred stock-based compensation......................... 171 1,671 3,416 In-process research and development....................................... -- -- 429 Impairment of goodwill and identifiable intangibles ...................... -- -- 96,980 Restructuring charges and asset impairment................................ -- -- 3,602 Changes in non-cash operating working capital, net of effects from purchase of Continuity and Digital Archaeology: Accounts receivable trade................................................. (200) (3,852) (4,042) Prepaid expenses and other................................................ (65) (1,797) (1,944) Accounts payable and accrued liabilities.................................. 516 5,335 1,717 Deferred revenue.......................................................... 99 844 874 ----------- ---------- ---------- Net cash used in operating activities....................................... (1,135) (6,777) (45,718) Financing activities: Issuance of redeemable convertible special shares........................... 3,375 -- -- Issuance of common shares and warrants...................................... 2 103,398 2,547 Issuance of special warrants................................................ -- 14,436 -- Payments on notes payable................................................... -- -- (1,995) Proceeds from bank loan..................................................... -- 156 -- Repayment of bank loan...................................................... -- (156) -- Repayment of obligations under capital leases............................... (2) (126) (298) ----------- ---------- ---------- Net cash provided by financing activities................................... 3,375 117,708 254 Investing activities: Sale (purchase) of short-term investments .................................. -- (29,154) 27,999 Additions to property and equipment......................................... (251) (1,859) (12,247) Purchase of long-term investments........................................... -- -- (398) Cash used in acquisition, net of cash acquired of $2,295 ................... -- -- (18,233) ----------- ---------- ---------- Net cash used in investing activities....................................... (251) (31,013) (2,879) Effect of currency translation of cash balances................................ -- 463 182 ----------- ---------- ---------- Increase (decrease) in cash and cash equivalents............................... 1,989 80,381 (48,161) Cash and cash equivalents, beginning of period................................. -- 1,989 82,370 ----------- ---------- ---------- Cash and cash equivalents, end of period....................................... $ 1,989 $ 82,370 $ 34,209 =========== ========== ========== See accompanying notes to consolidated financial statements. 38 39 DELANO TECHNOLOGY CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. ORGANIZATION OF THE COMPANY Delano Technology Corporation (the "Company") was incorporated on May 7, 1998 and commenced commercial operations during the quarter ended June 30, 1999. The Company develops and markets Customer Relationship Management ("CRM") software that incorporates advanced analytics with interactive capabilities on a flexible and scalable technology platform. 2. SIGNIFICANT ACCOUNTING POLICIES These financial statements are stated in U.S. dollars, except where otherwise noted. They have been prepared in accordance with accounting principles generally accepted in the United States. These consolidated financial statements include the accounts of the Company, its wholly owned subsidiaries and a 50% joint venture. An investment in a 19.9% owned affiliate is accounted for by the equity method of accounting, whereby the investment is carried at cost of acquisition, plus the Company's equity in undistributed earnings or losses since acquisition. All material intercompany transactions and balances have been eliminated. a. Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Actual results could differ from those estimates. b. Cash and Cash Equivalents All highly liquid investments, with an original maturity of three months or less at the date of acquisition, are classified as cash equivalents. c. Short-term investments The Company's short-term investments include highly liquid instruments with an original maturity of 90 days or more and are carried at cost, which approximates their fair value. d. Property and Equipment Property and equipment are stated at cost, net of accumulated depreciation and amortization, and are amortized over their estimated useful lives. Expenditures for maintenance and repairs have been charged to the statement of operations as incurred. Depreciation and amortization are computed using the straight-line method as follows: Furniture and office equipment................. 33% Computer hardware.............................. 33% Computer software.............................. 50% The Company regularly reviews the carrying values of its property and equipment by comparing the carrying amount of the asset to the expected future cash flows to be generated by the asset. If the carrying value exceeds the amount recoverable a write down is charged to the statement of operations. e. Revenue Recognition The Company recognizes revenue in accordance with the provisions of the American Institute of Certified Public Accountants' ("AICPA") Statement of Position ("SOP") No. 97-2, "Software Revenue Recognition" ("SOP No. 97-2") and 39 40 related provisions as amended by SOP 98-9. The Company's revenues are derived from product elements, comprised primarily of license fees and service elements, which include post-contract customer support ("PCS"), installation, training, consulting and other services. Fees for services are generally billed separately from licenses of the Company's products. In cases where the Company sells a multi-element arrangement, the fees are allocated to the elements based on Company-specific objective evidence of each element's fair value. Revenue from product elements, consisting primarily of license fees, is recognized pursuant to a contract or purchase order, when each element is delivered to the customer and collection of the related receivable is deemed probable by management. Reserves for product returns and sales allowances are estimated and provided for at the time of sale. Such reserves are based upon management's evaluation of historical experience and current industry trends. Revenue from service elements includes PCS which is recognized ratably over the term of the agreement, which is typically twelve months. Revenues from installation, training, consulting and other services are recognized when the services are performed. Losses on professional services contracts, if any, are recognized at the time such losses are identified. Product and service elements that have been prepaid but do not yet qualify for recognition as revenue under the Company's revenue recognition policy are reflected as deferred revenue on the Company's balance sheet. f. Currency Translation Effective April 1, 2000, the U.S. dollar became the functional currency of the Company and of its subsidiaries as all of their revenues and a portion of their expenditures are denominated in U.S. dollars. This change resulted from the increased significance of U.S. dollar denominated revenue and expenditures in relation to Canadian dollar denominated transactions. In addition, the Company's financing is entirely denominated in U.S. dollars. Exchange gains and losses resulting from transactions denominated in currencies other than U.S. dollars are included in the results of operations for the period. Prior to April 1, 2000, the functional currency of the Company and of its subsidiaries was the Canadian dollar. Accordingly, monetary assets and liabilities of the Company and of its subsidiaries that were denominated in foreign currencies were translated into Canadian dollars at the exchange rate prevailing at the balance sheet date. Transactions included in operations were translated at the average rate for the period. Exchange gains and losses resulting from the translation of these amounts were reflected in the consolidated statement of operations in the period in which they occurred. As the Company's reporting currency was the U.S. dollar, the Company translated consolidated assets and liabilities denominated in Canadian dollars into U.S. dollars at the exchange rate prevailing at the balance sheet date, and the consolidated results of operations at the average rate for the period. Cumulative net translation adjustments were included as a separate component of shareholders' equity. g. Research and Development Expenses Costs related to research, design and development of products are charged to research and development expense as incurred. Software development costs are capitalized beginning when a product's technological feasibility has been established and ending when a product is available for general release to customers. To date, completing a working model of the Company's products and general release has substantially coincided. As a result, the Company has not capitalized any software development costs since such costs have not been significant. h. Investment Tax Credits The Company is entitled to Canadian federal and provincial investment tax credits that are earned as a percentage of eligible current and capital research and development expenditures incurred in each taxation year. Certain investment tax credits are fully refundable to the Company prior to going public in February 2000. All other investment tax credits are available to be applied against future income tax liabilities, subject to a 10-year carry forward period. Investment tax credits are accounted for as a reduction of the related expenditure for items of a current nature and a reduction of the related asset cost for items of a long-term nature, provided that the Company has reasonable assurance that the tax credits will be realized. i. Income Taxes Under the asset and liability method of Statement of Accounting Standards No. 109, "Accounting for Income Taxes" 40 41 ("SFAS 109"), deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carry forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. Under SFAS 109, the effect on deferred tax assets and liabilities of a change in tax rates is recognized in the consolidated statement of operations in the period that includes the enactment date. j. Stock-based Compensation The Company has elected to follow Accounting Principles Board Opinion No. 25 ("APB 25"), "Accounting for Stock Issued to Employees" and related interpretations, in accounting for its employee stock options because the alternative fair value accounting provided for under Financial Accounting Standards Board, Statement No. 123 ("SFAS 123") "Accounting for Stock-Based Compensation", requires use of option valuation models that were not developed for use in valuing employee stock options. Under APB 25, deferred stock-based compensation is recorded at the option grant date in an amount equal to the difference between the fair market value of a common share and the exercise price of the option. Deferred stock-based compensation for options which are contingently issuable based upon the achievement of performance criteria is recorded based upon the current fair market value of the shares at the end of each period. Deferred stock-based compensation resulting from employee option grants is amortized over the vesting period of the individual options, generally three or four years, in accordance with Financial Accounting Standards Board Interpretation No. 28. k. Loss Per Common Share Loss per common share has been calculated on the basis of earnings applicable to common shares divided by the weighted average number of common shares outstanding during each period. The calculation of weighted average number of shares outstanding during each period excludes common shares held in escrow. Diluted loss per common share has been calculated assuming that the common shares held in escrow pursuant to escrow arrangements with certain employee/shareholders prior to the date of the completion of the Company's IPO, redeemable convertible special shares, special warrants, warrant and stock options outstanding at the end of the period had been issued, converted or exercised at the later of the beginning of the period or their date of issuance, where such conversion or exercise would not be anti-dilutive. l. Concentration of Credit Risk Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash equivalents, short-term investments and accounts receivable trade. Cash equivalents and short-term investments consist of deposits with, or guaranteed by, major commercial banks. With respect to accounts receivable trade, the Company performs periodic credit evaluations of the financial condition of its customers and typically does not require collateral from them. Management assesses the need for allowances for potential credit losses by considering the credit risk of specific customers, historical trends and other information. m. Fair Values of Financial Assets and Financial Liabilities The carrying values of cash and cash equivalents, short-term investments, accounts receivable trade, accounts payable and accrued liabilities approximate their fair values due to the relatively short periods to maturity of the instruments. In addition, the carrying values of obligations under capital leases and loans receivable approximate their fair values. The following methods and assumptions were used to estimate the fair value of the following financial instruments: (i) Obligations under capital leases -- at the present value of the contractual future payments of principal and interest, discounted at the current market rates of interest available to the Company for the same or similar debt instrument. (ii) Loans receivable -- discounted cash flows at the current market rates of interest available to the Company for the same or similar asset. n. Comprehensive Income In June 1997, the Financial Accounting Standards Board ("FASB") issued SFAS No. 130, "Reporting Comprehensive Income," which establishes standards for reporting and presentation of comprehensive income. This standard defines comprehensive income as the changes in equity of an enterprise except those resulting from shareholder transactions. 41 42 Comprehensive loss for the year ended March 31, 2000 and March 31, 2001, was not materially different from net loss for the periods. o. Goodwill and identifiable intangibles Goodwill arising from acquisitions (Note 3) is recorded as the excess of the purchase price over the fair value of assets acquired and amortized over its estimated useful life of five years. Purchased identifiable intangible assets are recorded at the appraised value of technology, workforce and customer lists acquired and amortized using a straight-line method over estimated useful lives of three years. Accumulated amortization of goodwill and identifiable intangibles was $11.0 million at March 31, 2001. If events or changes in circumstances indicate that these long-lived assets will not be recoverable, as determined based on the undiscounted cash flows of the acquired businesses over the remaining amortization period, the carrying value is reduced to net realizable value. For the year ended March 31, 2001, goodwill and identifiable intangibles was reduced by approximately $97.0 million. See also Note 12, Special Charges. p. Other assets Other assets include patent & trademark costs, shareholder loans and other long-term loans receivable. q. Recent Accounting Pronouncement In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 133, "Accounting for Derivative Instruments and Hedging Activities" or SFAS No. 133. In June 2000, the FASB issued Statement of Financial Accounting Standards No. 138, "Accounting for Certain Hedging Activities" (SFAS No. 138), which amended SFAS No. 133. SFAS 138 must be adopted concurrently with the adoption of SFAS No. 133. The Company will be required to adopt these statements for the year ending March 31, 2002. SFAS No. 133 and SFAS No. 138 establish methods of accounting for derivative financial instruments and hedging activities related to those instruments as well as other hedging activities. Because the Company currently holds no derivative financial instruments and the Company does not currently engage in hedging activities, the adoption of SFAS No. 133 and SFAS No. 138 is not expected to have a material impact on the Company's financial condition or results of operations. 3. ACQUISITIONS On October 16, 2000, the Company acquired Digital Archaeology Corporation, a Kansas corporation ("DA"), pursuant to an Agreement and Plan of Merger, dated as of October 13, 2000. At the effective time of the acquisition, the Company issued approximately 4.6 million of the Company's common shares and paid approximately $17.4 million in cash, in exchange for all of the outstanding shares of capital stock of DA, and each outstanding option or right to purchase DA common stock was assumed by the Company and became a right to purchase 0.53 of the Company's common shares. In connection with the acquisition, 694,569 of the Company's common shares issued to the former DA shareholders are being held in escrow until October 2001 to cover any reimbursable claims under the Merger Agreement and related agreements. The Company has accounted for the acquisition using the purchase method of accounting. As a result, Delano recorded on its balance sheet the fair market value of DA's assets and liabilities, acquisition-related costs of $1.6 million and goodwill and identifiable intangibles of approximately $94.2 million. Goodwill and intangible assets acquired in connection with the acquisition will be amortized over three years for identifiable intangibles and five years for goodwill, resulting in an approximate $19.5 million charge per year. The allocation of the purchase price to assets acquired and liabilities assumed is presented in the table that follows (in thousands). On September 26, 2000, the Company finalized the acquisition of Continuity Solutions, Inc. ("Continuity"). In connection with the acquisition, each share of Continuity common stock outstanding immediately prior to the consummation of the acquisition was converted into 0.10 shares of Delano common stock (the "Exchange Ratio") and Delano assumed Continuity's outstanding stock options and warrants based on the Exchange Ratio, issuing approximately 1.4 million shares of Delano common stock and assuming options and warrants to acquire approximately 150,000 of Delano common stock. 42 43 In connection with the acquisition, 282,592 of the Company's common shares issued to the former Continuity shareholders are being held in escrow to cover any reimbursable claims under the Merger Agreement and related agreements. The Company has accounted for the acquisition using the purchase method of accounting. As a result, Delano recorded on its balance sheet the fair market value of Continuity's assets and liabilities, acquisition-related costs of $1.5 million and goodwill and identifiable intangibles of approximately $19.4 million. Goodwill and intangible assets acquired in connection with the acquisition will be amortized over a three-year period, resulting in an approximate $6.3 million charge per year. The allocation of the purchase price to assets acquired and liabilities assumed is presented in the table that follows (in thousands). DIGITAL ARCHAEOLOGY CONTINUITY ----------- ---------- Net tangible assets acquired .............. $ 349 $ 135 Identifiable intangibles acquired: In-process research and development ....... 69 360 Existing technology ....................... 2,920 2,580 In-place workforce ........................ 1,933 280 Goodwill .................................. 89,302 16,207 Liabilities assumed........................ -- (450) Notes payable paid ........................ -- (745) --------- ---------- Net assets acquired .................... $ 94,573 $ 18,367 ========= ========== The purchase price for the DA acquisition was approximately $94.6 million, measured as the average fair market value of Delano's outstanding common stock from October 9 to 23, 2000, five trading days before and after the Merger Agreement was announced plus the Black-Scholes calculated value of the vested options of DA assumed by Delano in the acquisition, and other costs directly related to the acquisition presented in the table that follows (in thousands). The purchase price for the Continuity acquisition was approximately $18.4 million, measured as the average fair market value of Delano's outstanding common stock from August 30 to September 14, 2000, five trading days before and after the Merger Agreement was announced plus the Black-Scholes calculated value of the vested options and warrants of Continuity assumed by Delano in the acquisition, and other costs directly related to the acquisition presented in the table that follows (in thousands): DIGITAL ARCHAEOLOGY CONTINUITY ----------- ---------- Fair market value of Delano's common stock.. $ 62,276 $ 15,395 Fair market value of options assumed ....... 13,340 679 Cash paid................................... 17,364 -- Debt assumed................................ -- 745 Acquisition-related costs .................. 1,593 1,548 ---------- ---------- Total ...................................... $ 94,573 $ 18,367 ========== ========== The following unaudited pro forma net revenues, net loss and loss per share data for the year ended March 31, 2001 and 2000 (year ended December 31, 2000 and 1999 for DA and Continuity) are based on the respective historical financial statements of the Company, DA and Continuity. The pro forma data reflects the consolidated results of operations as if the acquisition with DA and Continuity occurred at the beginning of the period indicated and includes the amortization of the resulting goodwill and other intangible assets. The pro forma financial data presented are not necessarily indicative of the Company's results of operations that might have occurred had the transaction been completed at the beginning of the period specified, and do not purport to represent what the Company's consolidated results of operations might be for any future period. 43 44 Unaudited Pro Forma Financial Information (in thousands) YEAR ENDED YEAR ENDED MARCH 31, 2000 MARCH 31, 2001 -------------- -------------- Net revenue .................................................................. $ 10,346 $ 31,168 Net loss ..................................................................... $ (39,047) $ (180,881) Basic and diluted loss per share ............................................. $ (3.55) $ (4.96) Shares used in computing basic and diluted loss per share .................... 11,011 36,464 4. JOINT VENTURES AND INVESTMENT IN AFFILIATE In June 2000, the Company formed Delano Minerva Holdings Inc. ("Minerva"), and has a controlling position with a 50% ownership and a majority of the seats of the Board of Directors. During fiscal 2001, the Company's proportionate share of Minerva's losses exceeded its investment and therefore the Company consolidated Minerva's results of operations, which were included within the Company's fiscal 2001 revenue, cost and expense categories. In December 2000, the Company invested in eGlobal joint venture as a minority interest party by acquiring 19.9% of the common shares. The investment in this joint venture has been made in the form of a $398,000 capital contribution, as well as a long-term non-interest bearing loan receivable of $602,000. This investment is accounted for using the equity method of accounting and during fiscal 2001, the Company recognized $278,000 of losses, which represent the Company's proportionate share of eGlobal's losses, net of the intercompany elimination. 5. PROPERTY AND EQUIPMENT Property and equipment consists of the following (in thousands): MARCH 31, MARCH 31, 2000 2001 --------- --------- Furniture and office equipment................................................ $ 407 $ 4,201 Computer hardware............................................................. 1,426 5,369 Computer software............................................................. 321 3,050 Leasehold improvements........................................................ -- 1,839 Assets under capital leases................................................... 557 439 --------- --------- 2,711 14,898 Less accumulated depreciation and amortization................................ 338 3,598 --------- --------- $ 2,373 $ 11,300 ========= ========= 6. ACCOUNTS PAYABLE AND ACCRUED LIABILITIES Accounts payable and accrued liabilities are as follows (in thousands): MARCH 31, MARCH 31, 2000 2001 --------- --------- Accounts payable............................................................. $ 2,408 $ 4,164 Accrued compensation......................................................... 1,474 3,080 Accrued financing............................................................ 466 -- Accrued restructuring........................................................ -- 3,532 Other accrued liabilities.................................................... 1,606 1,716 --------- --------- $ 5,954 $ 12,492 ========= ========= 7. BANK LOAN The Company has a lease line of credit available to a maximum of $679,000 (Cdn$1,000,000). Refer to note 8 for details as to the amounts utilized under this line of credit as at March 31, 2001. The Company has three Letters of Guarantee outstanding at March 31, 2001 for approximately $1.2 million on various facilities with maturity dates ranging between February 2002 and June 2005. 44 45 8. OBLIGATIONS UNDER CAPITAL LEASES The following is an analysis by year of the future minimum lease payments for capital leases (in thousands): MARCH 31, MARCH 31, 2000 2001 --------- --------- March 31, 2002................................................................ $ 209 $ -- March 31, 2002................................................................ 205 205 March 31, 2003................................................................ 59 59 --------- --------- 473 264 Less amount representing interest (at rates ranging from 7.7% to 8.5%)................................................................. 42 33 --------- --------- Balance of obligation......................................................... 431 231 Less current portion.......................................................... 209 182 --------- --------- $ 222 $ 49 ========= ========= 9. REDEEMABLE CONVERTIBLE SPECIAL SHARES AND SPECIAL WARRANTS Redeemable Convertible Special Shares The Company is authorized to issue an unlimited number of Class A, Class B and Class C special shares. In July 1998, the Company issued 4,000,000 Class A special shares for proceeds of $992,129. During January 1999, the Company issued 3,789,476 Class B special shares for proceeds of $2,382,528. To date, no Class C special shares have been issued. The Class A and Class B special shares automatically converted to common shares on a 3 for 2 basis when the Company completed its initial public offering ("IPO"). Special Warrants On June 24, 1999, the Company closed a private placement of 4,326,924 special warrants at a price of $3.55 per special warrant for proceeds of $14,486,978, net of issue costs of $873,602. The special warrants were converted into common shares at a ratio of 3 common shares for each 2 special warrants. 10. SHAREHOLDERS' EQUITY Stock Option Plan The Company's stock option plan (the "Plan") was established for the benefit of the employees, officers, directors and certain consultants of the Company. The maximum number of common shares which may be set aside for issuance under the Plan is 9,335,382 shares, provided that the Board of Directors of the Company has the right, from time to time, to increase such number subject to the approval of the shareholders of the Company when required by law or regulatory authority. Generally, options issued subsequent to March 4, 1999 under the Plan vest over a four-year period. Options issued prior to March 5, 1999 vest annually over a three-year period. Details of stock option transactions are as follows: 45 46 WEIGHTED OPTIONS AVAILABLE AVERAGE FOR NUMBER EXERCISE PRICE GRANT OF OPTIONS PER SHARE ------------------ ---------- --------------- Balances, March 31, 1999....................................... 1,221,000 1,779,000 $ 0.13 Additional options authorized............................ 2,500,000 Options granted.......................................... (2,692,725) 2,692,725 $ 3.85 Options exercised........................................ (255,250) $ 0.11 Options cancelled........................................ 202,875 (202,875) $ 1.08 --------- --------- Balances, March 31, 2000....................................... 1,231,150 4,013,600 $ 2.51 Additional options authorized............................ 3,835,382 Options granted.......................................... (6,466,956) 6,466,956 $ 7.24 Options exercised........................................ (694,592) $ 0.59 Options cancelled........................................ 1,677,928 (1,677,928) $ 7.28 --------- --------- Balances, March 31, 2001....................................... 277,504 8,108,036 $ 4.90 ========= ========= Options exercisable at March 31, 2001.......................... 2,123,690 $ 1.86 ========= The stock options expire at various dates between May 2003 and September 2010. PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- ---------- ---------- Weighted average fair value of options granted during the period with exercise prices equal to fair value at date of grant .......................................... $ 0.02 -- $ 11.96 Weighted average fair value of options granted during the period with exercise prices less than fair value at date of grant .......................................... $ 0.29 $ 5.83 $ 6.54 Weighted average fair value of options granted during the period with exercise prices greater than fair value at date of grant ....................................... -- -- -- As of March 31, 2001, the range of exercise prices and weighted average remaining contractual life of outstanding options were as follows: OPTIONS OUTSTANDING OPTIONS EXERCISABLE ------------------------------------------------- ---------------------------- WEIGHTED AVERAGE REMAINING WEIGHTED AVERAGE WEIGHTED AVERAGE NUMBER CONTRACTUAL LIFE EXERCISE PRICE NUMBER EXERCISE PRICE RANGE OF EXERCISE PRICES OUTSTANDING (YEARS) PER SHARE EXERCISABLE PER SHARE - ------------------------ ----------- ---------------- ---------------- ----------- ---------------- $ 0.11......................... 1,246,850 2.56 $ 0.11 660,100 $ 0.11 0.44-1.38.................... 534,013 3.82 0.47 185,562 $ 0.48 1.45-2.19.................... 1,165,874 7.57 1.50 889,016 $ 1.45 2.38......................... 1,653,400 4.77 2.38 -- n/a 2.39-9.50.................... 1,255,874 3.93 5.77 286,021 $ 4.99 9.56-10.94................... 863,525 4.13 10.36 102,991 $10.40 11.00-12.25.................. 958,950 4.48 12.09 -- n/a 12.38-17.00.................. 429,550 4.34 13.65 -- n/a The Company recorded deferred stock-based compensation amounting to $10.1 million for the year ended March 31, 2000 and $3.0 million for the year ended March 31, 2001. Amortization of deferred stock-based compensation amounted to $171,000 for the period from May 7, 1998 (inception) to March 31, 1999, $1.7 million for the year ended March 31, 2000 and $3.4 million for the year ended March 31, 2001. For the year ended March 31, 2000, compensation amounting to $39,660 arising on the issuance of 32,000 stock options to consultants was recorded. The compensation was determined based on the fair value at the grant date of the stock options consistent with the method under SFAS 123 "Accounting for Stock-based Compensation". To determine the fair value of each option, the following assumptions were used: dividend yield of 0.0%, 100% volatility, a weighted 46 47 average risk free interest rate of 5.5% and a weighted average expected life of options of 3.5 years. The amortization of deferred stock-based compensation relates to the following cost of service revenues and operating expense categories (in thousands): PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- ---------- ---------- Cost of service revenues...................................... $ -- $ 206 $ 73 Sales and marketing........................................... 29 1,186 2,645 Research and development ..................................... 1 118 373 General and administrative.................................... 141 161 325 ---------- --------- --------- $ 171 $ 1,671 $ 3,416 ========== ========= ========= Had compensation expense for the Company's stock option plans been determined based on the fair value at the grant dates for the awards under the plan consistent with the method under SFAS 123 "Accounting for Stock-Based Compensation", the Company's loss and loss per common share would have been reported as the pro forma amounts indicated in the table below. To determine the fair value of each option on the grant date the following assumptions were used: PRE-IPO TO POST-IPO TO YEAR ENDED FEBRUARY 8, 2000 MARCH 31, 2000 MARCH 31, 2001 ---------------- -------------- -------------- Dividend Yield ................................................ 0.0% 0.0% 0.0% Volatility .................................................... 0.0% 180.0% 146.0% Weighted average risk free interest rate ...................... 5.5% 5.5% 4.6% Weighted average expected life of options ..................... 3.5 years 3.5 years 3.5 years Pro forma information for the period indicated is as follows (in thousands, except per share amounts): PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- ---------- ---------- Loss-- as reported......................................... $ (1,689) $ (9,277) $ (161,018) Loss-- pro forma........................................... (1,678) (9,807) (166,928) Loss per common share-- as reported........................ (2.40) (1.50) (4.84) Loss per common share-- pro forma.......................... (2.25) (1.54) (5.01) Weighted average grant date fair value of options granted during the period....................................... 0.24 5.39 5.41 Warrant During January 1999, the Company issued a warrant for no consideration to an executive of the Company to purchase 394,737 common shares at a price of $0.44 per share. The warrant expires when the executive ceases to be employed by the Company or January 5, 2002 whichever is earlier. Escrow Shares At March 31, 2001, 140,625 common shares of the Company are held in escrow pursuant to escrow arrangements entered into with certain employee/shareholders. Under the terms of the arrangements the remaining number of common shares will be released from escrow on June 30, 2001. Employee Stock Purchase Plan The Company has established an employee stock purchase plan under which employees may authorize payroll deductions of up to 15% of their compensation (as defined in the plan) to purchase common shares at a price equal to 85% of the lower of the fair market values as of the beginning or the end of the offering period. As at March 31, 2001, 1.0 million shares of common stock were reserved for issuance. In July 2000, 123,334 shares of common stock were purchased 47 48 under the plan at $8.50 per share, and 338,489 shares of common stock were purchased under the plan in January 2001 at $3.19 per share. 11. INCOME TAXES The provision for income taxes differs from the amount computed by applying the combined federal and provincial income tax rate of 43.6% (1999: 44.6%) to the loss before provision for income taxes as a result of the following (in thousands): PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- ------------- ----------- Loss for the period ................................................... $ 1,689 $ 9,277 $ 159,299 ============== ============= =========== Computed expected tax recovery ........................................ $ 753 $ 4,045 $ 69,454 Increase (reduction) in income tax recovery resulting from: Permanent differences - impairment of goodwill ..................... -- -- (42,423) Permanent differences - other....................................... (79) (154) (1,185) Change in beginning of the year balance of the valuation allowance allocated to income tax expense .................................... (718) (3,905) (14,397) Reduction in tax rate for foreign subsidiary ....................... -- (48) (11,475) Additional loss carry forward due to Ontario superallowance ..................................................... 44 62 26 -------------- ------------- ----------- $ -- $ -- $ -- ============== ============= =========== The tax effects of temporary differences that give rise to significant portions of the future tax assets and future tax liabilities at March 31, 2000 and March 31, 2001 are presented below (in thousands): MARCH 31, MARCH 31, 2000 2001 ---------------- ---------------- Future tax assets: Non-capital loss carried forward............................... $ 4,125 $ 19,348 Research and development expenses deferred for income tax purposes....................................................... 246 368 Share issue costs.............................................. 483 555 Restructuring costs............................................ -- 830 Other.......................................................... -- 298 ---------------- ---------------- Total gross future tax assets.................................. 4,854 21,399 Less valuation allowance....................................... 4,623 19,020 ---------------- ---------------- Net future tax assets.......................................... 231 2,379 Future tax liabilities: Depreciation and amortization.................................. (139) (2,379) Investment tax credits receivable.............................. (92) -- ---------------- ---------------- Total gross future tax liabilities............................. (231) (2,379) ---------------- ---------------- Net future tax assets (liabilities)............................ $ -- $ -- ================ ================ In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers projected future taxable income, uncertainties related to the industry in which the Company operates, and tax planning strategies in making this assessment. Based upon the level of historical taxable income and projections for future taxable income over the periods that the deferred tax assets are deductible, management believes it is more likely than not the Company will realize the benefits of these deductible differences, net of the existing valuation allowances. As at March 31, 2001 the Company had $44.1 million of losses and deductions available to reduce future years' taxable income in Canada and the United States. Of these losses, $14.1 million are available to reduce future years' taxable income in Canada, the majority of which expire between 2006 and 2008, and $30.0 million are available to reduce future years' taxable income in the United States, the majority of which expire between 2020 and 2021. 48 49 The Company also has earned investment tax credits ("ITCs") on Canadian eligible research and development expenditures of $280,000 that expire between 2010 and 2011. These ITCs are available to reduce taxes otherwise payable. 12. SPECIAL CHARGES Special charges for the year ended March 31, 2001 included a $694,000 asset impairment charge, a $6.3 million restructuring charge and a $97.0 million goodwill and identifiable intangibles impairment. (a) Asset Impairment Charge. During the three months ended March 31, 2001, the Company restructured its operations to reduce operating expenses. During the restructuring, it was determined that $694,000 of software and other capital assets, as well as a long-term investment, had no future value to the Company. (b) Restructuring Charge. During the three months ended March 31, 2001, the Company incurred a restructuring charge of $6.3 million as part of a plan to improve its operating results by reducing employees, by closing duplicative Company facilities in the USA and Canada, and by implementing other measures. This charge is part of a plan to streamline the Company's efforts to focus on achieving profitability. The restructuring charge was comprised of $3.2 million for reductions in employee numbers, $2.2 million for facilities related costs including penalties associated with the reduction of lease commitments and future lease payments and $900,000 related to eliminating the Company's ASP sales model. As of March 31, 2001, $2.7 million had been paid out on the restructuring charge. The Company determined its restructuring charge in accordance with Emerging Issues Task Force Issue No. 94-3 ("EITF 94-3") and Staff Accounting Bulletin No. 100 ("SAB 100"). EITF 94-3 and SAB 100 require that the Company commit to an exit plan before it accrues employee termination costs and exit costs. On January 4, 2001, the Company's senior management prepared a detailed exit plan that included the termination of 136 employees, closure of certain facilities and the elimination of the ASP sales model. In connection with the restructuring actions, the Company terminated the employment of 102 employees, consisting primarily of applications development employees, sales and marketing employees, technical and other support employees, and administrative employees in all locations. In addition, the Company did not replace approximately 34 employees who resigned voluntarily during the three months ended March 31, 2001. At March 31, 2001, the Company had terminated all employees associated with these restructuring actions. At March 31, 2001, the Company had exited its facilities in Markham and its offices in the USA identified in the restructuring plan. The Company has entered into sublease arrangements for some of its office space. Restructuring reserves are included in accrued liabilities at March 31, 2001. Detail of the restructuring charges as of and for the year ended March 31, 2001 are summarized below: FOURTH QUARTER 2001 RESTRUCTURING BALANCE AT ACTIONS: ORIGINAL CHARGE REVERSALS UTILIZED MARCH 31, 2001 -------- --------------- --------- -------- -------------- Employee related $ 3,237 $ -- $ 2,188 $ 1,049 Facilities related 2,158 -- 543 1,615 ASP sales model related 868 -- -- 868 ------------- --------- --------- ------------- $ 6,263 $ -- $ 2,731 $ 3,532 ============= ========= ========= ============= BALANCE AT BALANCE SHEET COMPONENTS ORIGINAL CHARGE REVERSALS UTILIZED MARCH 31, 2001 ------------------------ --------------- --------- -------- -------------- Accounts payable $ 46 $ -- $ 46 $ -- Accrued liabilities 6,217 -- 2,685 3,532 ------------- --------- --------- ------------- $ 6,263 $ -- $ 2,731 $ 3,532 ============= ========= ========= ============= In April 2001, the Company announced further restructuring plans to reduce its headcount by 31 percent and close additional offices in the USA and Canada. The Company expects some of the employees in these offices to consider opportunities to work in its other remaining offices. There was no impact on the financial statements for the year ended March 31, 2001 relating to these actions. The Company expects to recognize a restructuring charge in the first quarter of fiscal year 2002 relating to the April 2001 restructuring of approximately $5.5 million. 49 50 (c) Impairment of goodwill and identifiable intangibles. We performed an impairment assessment of the goodwill and identifiable intangibles recorded in connection with the acquisition of Continuity and DA. The assessment was performed primarily due to the significant sustained decline in our stock price since the valuation date of the shares issued in the Continuity and DA acquisitions resulting in our net book value of our assets prior to the impairment charge significantly exceeding our market capitalization, the overall decline in the industry growth rates, and our lower fourth quarter of 2001 actual and projected operating results. As a result of our review, we recorded a $97.0 million impairment charge to reduce goodwill and identifiable intangibles. The charge was determined based upon our estimated discounted cash flows over the remaining estimated useful life of the goodwill and identifiable intangibles using a discount rate of 24.8%. The assumptions supporting the cash flows including the discount rate were determined using our best estimates as of such date. The remaining goodwill balance of approximately $5.2 million will be amortized over its remaining useful life. We will continue to assess the recoverability of the remaining goodwill and identifiable intangibles periodically in accordance with our policy. 13. RELATED PARTY TRANSACTIONS On June 1, 1999, the Company entered into a professional services agreement with a company related to a director of the Company in connection with the management of the Company's European subsidiary. Under the terms of the agreement, the Company is required to pay certain annual fees, a portion of which is calculated based on net revenues, as defined, of the European subsidiary, with the option of converting all or part of this portion into common shares of the Company subject to certain terms. As at March 31, 2000, the Company has accrued fees aggregating $179,000 in respect of this agreement and the related company is eligible to exercise an option to acquire 18,250 shares at $3.55 per share. In addition, the Company has recorded stock-based compensation amounting to $193,000 in connection with this option during the year ended March 31, 2000. During the year ended March 31, 2001, this agreement was terminated and thus no amount was outstanding as at March 31, 2001. The Company has accrued consulting fees payable to a shareholder of the Company amounting to nil for the periods ended March 31, 1999, $60,900 for the year ended March 31, 2000 and nil for the year ended March 31, 2001. During the year ended March 31, 2001, the Company recorded $1.0 million of revenue related to the eGlobal joint venture. 14. SEGMENTED INFORMATION The Company reviewed its operations and determined that it operates in a single reportable operating segment, being the development and marketing of interaction-based e-business communications applications. All long-lived assets relating to the Company's operations are located in Canada. Revenue per geographic location, which is attributable to geographic location based on the location of the external customer, is as follows (in thousands): PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- ------------ ----------- Revenue by geographic locations: United States ............................................. $ -- $ 6,579 $ 20,049 Canada..................................................... -- 2,457 6,034 Europe..................................................... -- 453 3,085 Asia Pacific............................................... -- -- 1,207 -------------- ------------ ----------- $ -- $ 9,489 $ 30,375 ============== ============ =========== For the year ended March 31, 2001, no one customer accounted for greater than 10% of total revenues. For the year ended March 31, 2000, one customer accounted for 15% of total revenues. As at March 31, 2001, the Company had a receivable from two significant customers amounting to 14% and 10% of total accounts receivable trade, respectively. As at March 31, 2000, the Company had a receivable from four significant customers amounting to 15%, 12%, 11% and 11% of total accounts receivable trade, respectively. 50 51 15. SUPPLEMENTARY CASH DISCLOSURES: Supplementary cash disclosures are as follows (in thousands): PERIOD FROM MAY 7, 1998 YEAR ENDED YEAR ENDED (INCEPTION) TO MARCH 31, MARCH 31, MARCH 31, 1999 2000 2001 -------------- --------------- --------------- Supplemental disclosure of cash flow information: Cash received for interest................................... $ 14 $ 1,058 $ 4,322 ============== =============== =============== Cash paid for interest....................................... $ 1 $ 37 $ 32 ============== =============== =============== Supplemental disclosure of non-cash investing and financing activities: Capital lease obligations incurred for purchase of capital Assets...................................................... $ 99 $ 443 $ -- ============== =============== =============== Deferred compensation on the grant of options to purchase common shares with an exercise price below fair value....... $ 557 $ 10,136 $ 3,029 ============== =============== =============== 16. COMMITMENTS AND CONTINGENCIES (a) Lease commitments The Company is required to make minimum payments under the terms of operating leases for premises, property and equipment expiring on various dates to December 31, 2010. Future minimum lease payments by fiscal year are as follows (in thousands): 2002............................................................ $ 3,317 2003............................................................ 2,367 2004............................................................ 2,103 2005............................................................ 2,150 2006 and thereafter............................................. 6,550 --------- $ 16,487 ========= Rent expense was $62,000, $339,000 and $2,664,000 for the period from May 7, 1998 (inception) to March 31, 1999, for the year ended March 31, 2000 and for the year ended March 31, 2001, respectively. (b) Contingencies On February 22, 2001, We Media, Inc. ("We Media") filed a lawsuit against the Company in the Supreme Court of the State of New York, County of New York. The complaint asserts claims for breach of contract, unjust enrichment, misrepresentation, and tortuous interference with prospective economic advantage arising out of the Company's efforts to implement certain of its software for We Media beginning in the second quarter of 2000. On March 21, 2001, the Company removed the action to the United States District Court for the Southern District of New York. On April 2, 2001, the Company filed its Answer and Counterclaim, denying We Media's allegations and seeking damages for breach of contract in the amount of more than $137,000. The Court has not yet issued a Scheduling Order establishing deadlines for the case going forward and since this matter is in its earliest stages, no opinion was expressed as to its likely outcome. The Company believes that it has numerous meritorious defenses to the action and intends to defend it vigorously. 17. SUBSEQUENT EVENT Subsequent to March 31, 2001, the Company paid $100,000 for the remaining ownership interest in Minerva. 51 52 SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS DELANO TECHNOLOGY CORPORATION ALLOWANCE BALANCE AT RECORDED BY BALANCE AT BEGINNING OF ACQUIRED CHARGE TO END OF PERIOD COMPANIES OPERATIONS DEDUCTIONS PERIOD ------------ --------- ---------- ---------- ---------- (IN THOUSANDS) Allowance for doubtful accounts: Period ended March 31, 1999....... -- -- -- -- -- Year ended March 31, 2000......... -- -- $ 200 -- $ 200 Year ended March 31, 2001......... $ 200 $ 328 $ 3,000 $ 1,669 $ 1,859 ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. Not Applicable. 52 53 PART III ITEM 10: DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT MANAGEMENT EXECUTIVE OFFICERS AND DIRECTORS The following table sets forth the name, age and positions with Delano for each of our directors and officers as of March 31, 2001. NAME AGE POSITION - ------------------- --- -------------------------------------- Dennis Bennie(1)(2).............. 48 Chairman John Foresi...................... 40 Director, Chief Executive Officer Bahman Koohestani................ 39 Director, Executive Vice-President, Products and Chief Technology Officer David Frankland ................. 44 President Thomas Hearne.................... 36 Chief Financial Officer Robert Lalonde................... 37 Senior Vice-President, Products Barry Yates...................... 35 Senior Vice-President, Worldwide Sales David Lewis...................... 38 General Counsel and Secretary Albert Amato(1)(2)............... 42 Director J. (Ian) Giffen(1)............... 43 Director Donald Woodley(2)................ 55 Director Al DeLorenzi..................... 52 Director - ---------- (1) Member of the audit committee (2) Member of the compensation committee Dennis Bennie has been our Chairman since our inception in May 1998. Currently, Mr. Bennie is the Chief Executive Officer and President of XDL Capital Corp. and XDL Intervest, a private venture capital firm that he established in January 1997 to focus on investing in and working with emerging Internet companies and related technologies. Mr. Bennie is a director of MGI Software Corp., a company that produces digital imaging software. In 1988, Mr. Bennie co-founded Delrina Corporation, a designer of fax, data and voice communications software, where he was the Chairman and Chief Executive Officer until the November 1995 sale of Delrina to Symantec Corporation. He remained employed with Symantec as Executive Vice President and was a director until mid-1996. Mr. Bennie has an accounting degree from the University of Witwatersrand. John Foresi has been our Chief Executive Officer and has served as one of our directors since January 1999. From May 1998 to December 1998, he was the President, Transportation of i2 Technologies, a global supply chain software company. In May 1998, i2 Technologies acquired InterTrans Logistics Solutions, of which Mr. Foresi was President and Chief Executive Officer from August 1994 to April 1998. Mr. Foresi has an MBA from the Harvard Business School and a BBA from Wilfrid Laurier University. Bahman Koohestani founded Delano in May 1998, has served as one of our directors since our inception and was our President and Chief Executive Officer from our inception until January 1999. Mr. Koohestani has been our Executive Vice-President, Products and Chief Technology Officer since January 1999. Prior to founding Delano, Mr. Koohestani was Director of Products, Messaging for Netscape Communications from October 1996 to May 1998. From February 1991 to September 1996, Mr. Koohestani served as Chief Architect of Electronic Forms and Products e-Commerce at Delrina. Mr. Koohestani has a Bachelor of Science (Honors) degree from York University. 53 54 David Frankland has been President of Delano since January 2, 2001. Prior to Delano, Mr. Frankland served as President and Chief Executive Officer of Digital Archaeology, a leading provider of advanced customer analytics for e-business, which culminated in the sale of the company to Delano. Mr. Frankland also served as Vice President of Marketing, Sales, and Service for APS Technologies, a manufacturer and direct marketer of computer peripheral devices. Mr. Frankland also served as Executive Director of Marketing for Informix Software, Vice President of Worldwide Sales and Marketing for the division of Sun Microsystems, Director of OEM Sales and Marketing for ITT Information Systems and Vice President of Marketing and Sales for Digital Ocean, a wireless networking start-up company. Mr. Frankland holds a BA in Psychology and Theology from St. Olaf College and an advanced degree in direct marketing from the Henry Bloch School of Business at the University of Missouri, Kansas City. Thomas Hearne has served as our Chief Financial Officer since November 1999. From October 1997 to November 1999, Mr. Hearne was Chief Financial Officer of Open Text Corporation, a provider of intranet, extranet and e-community platform solutions. From September 1996 to October 1997, Mr. Hearne served as Vice President, Finance and Administration of Algorithmics Incorporated, a developer of risk management software. From April 1996 to September 1996, Mr. Hearne was the Controller of Algorithmics. From September 1992 to April 1996, Mr. Hearne was European Controller and Manager, Financial Reporting at Alias Research Inc., a developer of 3D graphics software, which was sold to Silicon Graphics, Inc. in June 1995. Mr. Hearne is a chartered accountant and has an MBA from York University and a Bachelor of Economics degree from Trent University. Robert Lalonde has served as our Senior Vice-President, Products and prior to that, our Vice-President, Marketing since January 1999. From July 1993 to January 1999, Mr. Lalonde was the Vice-President, Marketing of the Business Intelligence Division at Hummingbird Communications, a provider of network connectivity, business intelligence, document and knowledge management software. Mr. Lalonde has a Bachelor of Science from Laurentian University. Barry Yates has served as our Senior Vice-President, Worldwide Sales since March 2000. Between January 2000 and March 2000, Mr. Yates served as our Vice President, North American Sales. Between September 1998 and January 2000, Mr. Yates served as our Vice-President, Professional Services. Prior to joining us, Mr. Yates was Manager at Bain & Company from December 1995 to September 1998. From April 1992 to November 1995, Mr. Yates was Principal at KPMG Management Consulting Company. Mr. Yates has a Bachelor of Commerce (Honors) degree from Queen's University. David Lewis has served as our General Counsel and Secretary since January 2000. From February 1999 to January 2000, Mr. Lewis was the Vice President, Legal at Open Text. From November 1994 to February 1999, Mr. Lewis was the General Counsel at Alias Wavefront (formerly Alias Research) prior to its acquisition by Silicon Graphics in June 1995. Between June 1994 and November 1994, Mr. Lewis was an independent consultant and prior to June 1994, Mr. Lewis was General Counsel at SoftKey Software Products Inc., a consumer software publisher. Mr. Lewis has a Bachelor of Law degree from Osgoode Hall Law School. Albert Amato has served as one of our directors since May 1998. Since November 1995, Mr. Amato has been a technology consultant and advisor to software companies and technology investment funds. Mr. Amato was a founder and was Chief Technical Officer of Delrina from 1989 to November 1995. After Delrina was sold to Symantec, he served as a Vice President with Symantec from November 1995 to May 1996. Mr. Amato has a Bachelor of Applied Science and Engineering (Honors) degree from the University of Toronto. J. (Ian) Giffen has served as one of our directors since June 1998. Since September 1996, Mr. Giffen has been a technology consultant and advisor to software companies and technology investment funds. From February 1996 to September 1996, Mr. Giffen was Chief Financial Officer of Algorithmics. From January 1992 until February 1996, Mr. Giffen served as Chief Financial Officer of Alias Research, which was sold to Silicon Graphics in June 1995. Mr. Giffen is a director of and advisor to Macromedia Inc., a developer of software for web publishing, multimedia and graphics and a director of MGI Software. Mr. Giffen was a consultant to XDL Capital until February 2001. Mr. Giffen has a Bachelor of Arts in Business Administration from the University of Strathclyde. Donald Woodley has served as one of our directors since November 1999. From February 1997 to October 1999, Mr. Woodley was President of Oracle Corporation Canada Inc. From September 1987 to January 1997, he was President of Compaq Canada Inc. Mr. Woodley serves on the board of directors of BCT.Telus, a telecommunications company, and Star Data Systems Inc., a supplier of financial and transaction processing services. Mr. Woodley has a Bachelor of Communications from the University of Saskatchewan and an MBA from the University of Western Ontario. 54 55 Al DeLorenzi has served as one of our directors since January 22, 2001. Mr. DeLorenzi is the Chief Technology Officer for eBusiness Solutions at Nortel Networks. eBusiness Solutions is the resulting merger of Clarify, Periphonics, Epicon, Architel, and Nortel Networks into a single unit. Prior to his position in eBusiness Solutions, Mr. DeLorenzi held a number of executive positions at Nortel Networks. Mr. DeLorenzi was one of the founding members of the Frame Relay forum. In 1991, he gained responsibility for Nortel's new line of Frame Relay and ATM products. Mr. DeLorenzi began his career in 1972 with Bell Canada, where he held management positions to develop and introduce a number of the world's first digital networks, including a national digital data network, a national packet network, and a nation T1 managed network for voice, data, and video services. Mr. DeLorenzi is a graduate of the University of Toronto and holds a Bachelor of Applied Sciences degree in Electrical Engineering. There are no family relationships among any of our directors and executive officers. BOARD OF DIRECTORS AND COMMITTEES Our board of directors is comprised of seven persons. In accordance with the provisions of the Business Corporations Act (Ontario), our directors are authorized from time to time to increase the size of the board of directors, and to fix the number of directors, up to a maximum of ten persons, without the prior consent of our shareholders. Each director is elected at the annual meeting of shareholders to serve until the next annual meeting or until a successor is elected or appointed. The board of directors has established an audit committee and a compensation committee. Our audit committee's mandate is to assist the board of directors in fulfilling its functions relating to corporate accounting and reporting practices as well as financial and accounting controls, to provide effective oversight of the financial reporting process, and to review financial statements as well as proposals for the issue of securities. Messrs. Bennie, Amato and Giffen are members of the audit committee. Our compensation committee reviews and approves the compensation and benefits for our executive officers, administers our stock option plan and performs other duties as may from time to time be determined by our board of directors. Messrs. Bennie, Amato and Woodley are members of the compensation committee. 55 56 ITEM 11: EXECUTIVE COMPENSATION The following table sets forth the actual compensation paid or awarded to our named executive officers for the year ended March 31, 2001, to the individual who served as Delano's Chief Executive Officer and each of the four other most highly compensated executive officers whose salary and bonus for the 2000 fiscal year exceeded $100,000, for services rendered in all capacities to Delano and its subsidiaries for the fiscal year ended March 31, 2001 and the period from May 8, 1999 to March 31, 1999. The listed individuals are referred to hereafter as the "Named Executive Officers." No other executive officers who otherwise would have been includable in this table on the basis of salary and bonus earned during 2000 have been excluded because they terminated employment or changed their executive status during the year. LONG-TERM COMPENSATION ANNUAL AWARDS COMPENSATION ------------- ------------------------------------------- SECURITIES YEAR OTHER UNDERLYING NAME AND PRINCIPAL POSITION ENDED SALARY ($) BONUS ($) ($) OPTIONS (#) --------------------------- ----- ---------- --------- --- ----------- John Foresi(1)............................................. 2001 99,540 -- 4,778 150,000 Chief Executive Officer 2000 104,167 277,778 5,000 -- 1999 81,250 -- 1,188 1,144,737 David Frankland(2)......................................... 2001 200,000 140,307 5,000 465,000 President Barry Yates(3)............................................. 2001 99,540 43,549 4,778 75,000 Senior Vice President, Worldwide Sales 2000 104,167 104,167 5,000 -- 1999 58,827 -- 2,916 225,000 Robert Lalonde(4).......................................... 2001 99,540 71,308 4,778 90,000 Senior Vice President, Products 2000 104,167 40,886 5,000 -- 1999 20,833 -- -- 135,000 Bruce Cameron(5)........................................... 2001 150,000 45,000 6,000 20,000 Vice President, Sales North America 2000 38,743 35,000 1,250 105,000 - ------------ 1. Mr. Foresi joined Delano as President and Chief Executive Officer in January 1999. His annualized salary for 2001 was Cdn$150,000. Mr. Foresi also received a car allowance of Cdn$7,200 which is included as other compensation. As of March 31, 2001, Mr. Foresi held 250,000 unvested shares of Delano at $0.11 per share and has a warrant to purchase an additional 394,737 common shares at $0.44 per share. The warrant expires when he ceases to be employed by us or on January 5, 2002, whichever occurs earlier. 2. Mr. Frankland became President of Delano on January 2, 2001. Prior to Delano, Mr. Frankland served as President and Chief Executive Officer of Digital Archaeology. Delano acquired Digital Archaeology in October 2000. Mr. Frankland had 265,000 fully vested options granted at $1.45 per share pursuant to the stock incentive plans for Digital Archaeology that have been assumed by us. As of March 31, 2001, Mr. Frankland held 50,000 unvested shares of Delano at $2.38 per share and 150,000 unvested shares of Delano at $12.25 per share. 3. Mr. Yates joined Delano in September 1998. As of March 31, 2001, Mr. Yates held 75,000 unvested shares of Delano at $0.11 per share and 75,000 unvested shares of Delano at $2.38 per share. 4. Mr. Lalonde joined Delano in January 1999. As of March 31, 2001, Mr. Lalonde held 45,000 unvested shares of Delano at $0.11 per share, 75,000 unvested shares of Delano at $2.38 per share and 15,000 unvested shares of Delano at $9.56 per share. 56 57 5. Mr. Cameron joined Delano in January 2000. As of March 31, 2001, Mr. Cameron held 78,750 unvested shares of Delano at $6.67 per share and 20,000 unvested shares of Delano at $2.38 per share. Mr. Cameron left the Company in April 2001. STOCK OPTIONS The following table sets forth (1) the number of common shares underlying the options granted to each of the named executive officers during the fiscal year ended March 31, 2001, (2) the percentage that these options represent in comparison to the total number of options granted to our employees during the same period, (3) the exercise price of such options and (4) their expiration date. OPTION GRANTS IN FISCAL 2001 POTENTIAL REALIZABLE VALUE AT ASSUMED ANNUAL RATES OF STOCK PRICE NUMBER OF SHARES PERCENT OF TOTAL APPRECIATION FOR UNDERLYING OPTIONS GRANTED TO EXERCISE OPTION TERM OPTIONS GRANTED EMPLOYEES IN PRICE PER SHARE EXPIRATION ------------------- NAME (#) FISCAL YEAR ($/SECURITY) DATE 5% ($) 10%($) ---- ----------------- ----------------- --------------- ----------- ------ ------ John Foresi 150,000 2.3% 2.38 January 5, 2006 98,633 217,952 David Frankland 150,000 2.3% 12.25 October 13, 2005 507,667 1,121,812 50,000 * 2.38 January 5, 2006 32,878 72,651 Barry Yates 75,000 1.2% 2.38 January 5, 2006 49,316 108,976 Rob Lalonde 75,000 1.2% 2.38 January 5, 2006 49,316 108,976 15,000 * 9.56 August 7, 2005 39,619 87,547 Bruce Cameron 20,000 * 2.38 January 5, 2006 13,151 29,060 * - less than 1% OPTION EXERCISES IN FISCAL 2001 # OF SECURITIES UNDERLYING UNEXERCISED VALUE OF UNEXERCISED IN- NUMBER OF OPTIONS AT FISCAL THE-MONEY OPTIONS SHARES YEAR END AT FISCAL YEAR END ACQUIRED ON VALUE ----------------------------------------------------------- NAME EXERCISE REALIZED EXERCISABLE UNEXERCISABLE EXERCISABLE UNEXERCISABLE ---- ---------- -------- ----------- ------------- ----------- ------------- John Foresi -- -- 250,000 400,000 $317,500 $317,500 David Frankland -- -- 265,000 200,000 -- -- Barry Yates 40,000 $533,450 110,000 150,000 $139,700 $95,250 Rob Lalonde 90,000 $614,700 -- 135,000 -- $57,150 Bruce Cameron -- -- 26,250 98,750 -- -- COMPENSATION OF DIRECTORS The By-laws of the Company provide that, subject to Section 136 of the Business Corporations Act (Ontario) (the "OBCA"), the Company shall indemnify a director or officer of the Company, a former director or officer of the Company or a person who acts or acted at the Company's request as a director or officer of a body corporate of which the Company is or was a shareholder or creditor, and his or her heirs and legal representatives, against all costs, charges and expenses reasonably incurred by him or her in respect of certain actions or proceedings to which he or she is made a party by reason of his or her office, if he or she meets certain specified standards of conduct, and the Company shall also indemnify any such person in such other circumstances as the OBCA or the law permits or requires. The Company maintains directors' and officers' liability insurance for its directors and officers. With respect to directors and officers as a group, the Company paid a premium of approx. $420,000 for directors' and officers' liability insurance, which included coverage required in 57 58 connection with the Company's initial public offering. The total amount of insurance purchased for directors and officers as a group was $15,000,000. All matters insured are subject to a $500,000 securities-related retainer, which applies to costs of defense and which is waived where claims against all insureds are dismissed or the insureds are found not liable. We do not otherwise compensate our directors, but they are reimbursed for out-of-pocket expenses incurred in connection with meetings of the Board of Directors or its committees. Directors are eligible to participate in the Company's Stock Option Plan. To date, options to purchase an aggregate of 850,000 Common Shares have been granted to members of the Board of Directors as detailed below: NUMBER OF SHARES UNDERLYING EXERCISE OPTIONS GRANTED PRICE PER SHARE EXPIRATION NAME (#) ($/SECURITY) DATE ---- ------------------ ---------------- ----------- John Foresi 500,000 $0.11 Jan. 04, 2004 150,000 $2.38 Jan. 05, 2006 Dennis Bennie 10,000 $2.38 Jan. 05, 2006 Albert Amato 75,000 $0.11 Aug. 26, 2003 10,000 $2.38 Jan. 05, 2006 J. (Ian) Giffen 30,000 $0.11 Aug. 26, 2003 15,000 $3.08 Oct. 18, 2004 10,000 $2.38 Jan. 05, 2006 Donald Woodley 30,000 $4.51 Nov. 26, 2004 10,000 $2.38 Jan. 05, 2006 Al Delorenzi 10,000 $3.50 Jan. 22, 2006 EMPLOYMENT AGREEMENTS The following is a brief description of the employment agreements entered into between the Company or its subsidiaries and each of the Named Executive Officers. We have entered into an agreement with Mr. Foresi pursuant to which he was hired as our President and Chief Executive Officer effective January 4, 1999. Pursuant to this agreement, Mr. Foresi receives a salary of C$150,000 (approximately $98,000) per annum, exclusive of bonuses, benefits and other compensation. Mr. Foresi was also granted options to purchase 750,000 Common Shares at a price of $0.11 per share, which options expire on January 4, 2004, and a warrant to purchase an additional 394,737 Common Shares at a price of $0.44 per share, which warrant expires when Mr. Foresi ceases to be employed by us or January 5, 2002, whichever is earlier. On January 11, 2000, Mr. Foresi exercised options to purchase 250,000 Common Shares at a price of $0.11 per share. Mr. Foresi also receives a yearly car allowance and compensation for all expenses incurred from time to time in connection with the carrying out of his duties. If Mr. Foresi is dismissed without cause he will be entitled to receive either six months' notice or payment of six months' severance. Options that have not vested and warrants that have not been exercised prior to notice of termination (other than for cause) or during the six-month notice or severance period thereafter will be null and void. The agreement further provides that in the event of a change of control of Delano resulting in the termination of Mr. Foresi's employment without cause, all of Mr. Foresi's options will vest within three months of the change of control. We have also entered into an agreement with Mr. Koohestani pursuant to which he was hired as our Executive Vice President, Products and Chief Technology Officer effective January 4, 1999. Pursuant to this agreement, Mr. Koohestani receives a salary of C$150,000 (approximately $98,000) per annum, exclusive of bonuses, benefits and other compensation. Mr. Koohestani also receives a yearly car allowance and compensation for all expenses incurred from time to time in connection with the carrying out of his duties. The Company has also entered into separate Employee Confidentiality and Non-Solicitation Agreements with each of the Named Executive Officers. Under these agreements, each of them has agreed to keep in confidence all proprietary information of the Company obtained during his employment with the Company for a period of three years following the termination of his employment with the Company. STOCK OPTION PLAN We established our Stock Option Plan to provide incentives to our directors, officers, employees and consultants through participation in our growth and success. Options to purchase common shares may be granted from time to time by our board of directors at an exercise price determined by them. The maximum number of common shares that currently 58 59 may be issued under the plan is 9,335,382 common shares. Options granted under the plan must be exercised no later than five years after the date of the grant, except where our board of directors specifically states otherwise, in which case the expiry date can be no later than 10 years after the date of grant. The option price per common share shall be determined by the board of directors at the time an option is granted. The board of directors may accelerate the vesting of any or all outstanding options of any or all optionees upon the occurrence of a change of control. As at March 31, 2001, options to purchase a total of 8,108,036 common shares are outstanding under the plan, as follows: COMMON EXERCISE SHARES UNDER PRICE HOLDERS OF OPTIONS OPTIONS ($) EXPIRY DATE ------------------ ------------ ------------- ------------------------------------- Executive Officers (six in total) 185,000 0.11 September 1, 2003 500,000 0.11 January 4, 2004 45,000 0.11 January 20, 2004 265,000 1.45 September 10, 2006 to March 6, 2010 430,000 2.38 January 5, 2006 157,500 3.08 October 18, 2004 60,000 5.23 December 1, 2004 105,000 6.67 January 13, 2005 15,000 9.56 August 7, 2005 150,000 12.25 October 13, 2005 Directors who are not Executive Officers (five in total) 105,000 0.11 August 26, 2003 40,000 2.38 January 5, 2006 15,000 3.08 October 18, 2004 10,000 3.50 January 22, 2006 30,000 4.51 November 26, 2004 Employees 894,863 0.11 to 1.38 May 1, 2003 to August 1, 2010 805,224 1.45 March 31, 2004 to July 11, 2010 1,279,050 1.69 to 2.38 December 1, 2005 to March 21, 2006 2,965,399 2.39 to 17.00 August 25, 2004 to February 23,2006 Others (four in total) 51,000 0.11 to 0.44 August 26, 2003 to June 14, 2004 As at March 31, 2001, 949,842 common shares had been issued pursuant to the exercise of options granted under the plan. ITEM 12: SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The following table sets forth certain information regarding beneficial ownership of the Company's Common Shares as of May 18, 2001 of (i) each shareholder known by the Company to be the beneficial owner of more than 5% of the outstanding Common Shares, (ii) each director of the Company, (iii) each Named Executive Officer (as defined under "Executive Compensation and Other Transactions", below) of the Company and (iv) all directors and officers as a group. Beneficial ownership also includes any shares as to which a person or entity has the right to acquire beneficial ownership of within 60 days after March 31, 2001 Except as otherwise indicated, the Company believes that the beneficial owners of the Common Shares listed below, based on the information furnished by such owners, have sole investment and voting power with respect to such shares, subject to community of property laws where applicable. The address of our executive officers and directors is in care of Delano Technology Corporation, 302 Town Centre Blvd., Markham, Ontario L3R 0E8, Canada. 59 60 NUMBER OF SHARES PERCENT OF TOTAL NAME OF BENEFICIAL OWNER BENEFICIALLY OWNED BENEFICIALLY OWNED ------------------------ ------------------ ------------------ Bahman Koohestani (1)....................... 3,500,000 9.4% Dennis Bennie (2)........................... 1,024,107 2.7% John Foresi (3)............................. 1,684,603 4.5% Albert Amato (4)............................ 326,927 * J. (Ian) Giffen (5)......................... 69,687 * Donald Woodley (6).......................... 13,375 * Al DeLorenzi 0 * All executive officers and directors as a group (11 Persons) (7)................ 6,861,593 18.4% * Less than 1% (1) Represents shares held of record by 1329347 Ontario Inc., in its capacity as general partner of GHI Limited Partnership. Mr. Koohestani is the sole shareholder of 1329347 Ontario Inc.. A total of 1,350,000 of theses shares are subject to escrow with the Company. (2) Represents shares held by 3060357 Canada Inc. and XDL Ventures Corp., both of which companies are controlled by Mr. Bennie. (3) Includes 789,474 shares held of record by Tofino Venture Capital Inc, of which Mr. Foresi is the voting trustee. The shares also include a warrant to purchase 394,737 shares at a price of $0.44 per share and options for 250,000 shares that are vested. (4) Includes 276,927 shares owned and options for 50,000 shares that are vested. (5) Includes 45,000 shares owned and options for 24,687 shares that are vested. (6) Includes 4,000 shares owned and options for 9,375 shares that are vested. (7) Includes 6,349,563 shares owned and options/warrants for 512,030 shares that are vested. ITEM 13: CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS RELATIONSHIP WITH PROTEGE Dennis Bennie, our Chairman, is a trustee of the Bennie Children's' Trust, which owns 11.25% of Protege Software Limited, a company with which we had entered into a services agreement dated as of June 1, 1999. Pursuant to this agreement, Protege Software Limited provided administrative assistance and office space to facilitate the opening of our European offices in return for a management fee of (pound)125,000 (approximately $200,000) per year, as well as (pound)6,000 (approximately $9,600) per month in respect of its costs and a bonus of up to 15% of sales generated by our European offices. The Company terminated the agreement in October 2000. ESCROW ARRANGEMENTS Pursuant to subscription agreements dated July 17, 1998, an aggregate of 4,500,000 common shares purchased by Bahman Koohestani, Sean Maurik, John Mah and Robert Gayle were deposited with us in escrow. The escrow arrangements were entered into with Bahman Koohestani, Sean Maurik, John Mah and Robert Gayle in order to provide restrictions on the free disposition by these individuals of the shares held by them and limiting the ability of these shareholders to immediately divest themselves of all equity participation in Delano, resulting in a reduced personal economic interest in our future economic success. Upon completion of this offering, the passage of time is the only restriction on the release of the escrowed shares. In the event of termination without cause of an individual's employment resulting from a change of control of Delano, all of the individual's common shares will be released from escrow. In accordance with the terms of the subscription agreement between Delano and Mr. Koohestani, one-twelfth of the 4,050,000 common shares acquired by him were released from escrow on July 17, 1998 and an additional one-twelfth of the common shares are to be released on the last day of each successive calendar quarter. On June 24, 1999, all the securities of Delano owned by Mr. Koohestani were transferred to 1329347 Ontario Inc. in its capacity as the general partner of GHI Limited Partnership. As of March 31, 2001, all of the 4,050,000 common shares of Mr. Koohestani which were originally subject to escrow had been released from escrow 60 61 In accordance with the terms of the subscription agreements between Delano and each of Mr. Maurik, Mr. Mah and Mr. Gayle, 37,500 of their respective 150,000 common shares were released from escrow on June 30, 1999 and an additional 9,375 of their respective common shares are to be released on the last day of each successive calendar quarter. As of March 31, 2001, 103,125 common shares had been released to each of Mr. Maurik, Mr. Mah and Mr. Gayle and 46,875 of their respective common shares remained in escrow. 61 62 PART IV ITEM 14. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES A. EXHIBITS The following exhibits are attached hereto: EXHIBIT NUMBER TITLE - ------ ----- 3.1* Articles of Incorporation of the Registrant 3.2* By-laws of the Registrant 3.3* Articles of Amalgamation of the Registrant 3.4* Revised By-laws of the Registrant 4.1+ Specimen Common Share certificate 10.1* Registration Rights Agreement, dated as of January 27, 1999, between the Registrant and certain shareholders of the Registrant 10.2* Agency Agreement, dated as of June 24, 1999, between the Registrant and the Agents named therein 10.3* Professional Services Agreement, dated June 1, 1999, between the Registrant and Protege Software Limited 10.4* Form of Subscription Agreement, dated July 17, 1998 between the Registrant and each of Robert Gayle, Bahman Koohestani, John Mah and Sean Maurik 10.5* Form of Subscription Agreement, dated July 17, 1998, between the Registrant and Bahman Koohestani 10.6* Credit Facility, dated July 5, 1998 between the Registrant and Royal Bank of Canada 10.7* Sub-lease Agreement, dated December 16, 1998 between the Registrant and MGI Software Corp. 10.8* Lease Agreement, dated November 17, 1999 between the Registrant and 302 Town Centre Limited. 10.9* Stock Option Plan 10.10* Employment Agreement, dated November 23, 1998, between John Foresi and the Registrant 10.11* Employment Agreement, dated February 26, 1998, between Bahman Koohestani and the Registrant 10.12* Employment Agreement and Form of Confidentiality Agreement between the Registrant and its executive officers 10.13* Employee Stock Purchase Plan 10.14* Amalgamation Agreement, dated November 30, 1999, between the Registrant and XDL Delano Holdings Inc. 10.15* Amendment No. 1 to the Amalgamation Agreement, dated February 7, 2000, between the Registrant and XDL Delano Holdings Inc. 10.16* Subscription Agreement, dated February 7, 2000, between the Registrant and Nortel Networks Corporation 10.17* Amendment to Lease Agreement between Registrant and 302 Town Centre Limited 21.1* Subsidiaries of Registrant 24.1* Powers of Attorney - ---------- * Incorporated by reference to the exhibits contained in the Company's Registration Statement on Form F-1 (File No. 333-94505). + Incorporated by reference from the Company's Registration Statement on Form 8-A dated January 27, 2000. The Company hereby files as part of the Annual Report on Form 10-K the exhibits listed in Item 14(a)(3) above. Exhibits which are incorporated herein by reference can be inspected and copied at the public reference facilities maintained by the Commission, 450 Fifth Street, NW, Room 1024, Washington, D.C. and at the Commission's regional offices at 219 South Dearborn Street, Room 1204, Chicago, Illinois; 26 Federal Plaza, Room 1102, New York, New York and 5757 Wilshire Boulevard, Suite 1710, Los Angeles, California. Copies of such material can also be obtained from the Public Reference Section of the Commission, 450 Fifth Street, NW, Washington, D.C. 20549, at prescribed rates. B. FINANCIAL STATEMENT SCHEDULES All schedules are omitted because they are not applicable or the required information is shown in our consolidated financial statements and related notes. 62 63 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereto duly authorized. DELANO TECHNOLOGY CORPORATION By: /s/ JOHN FORESI ---------------------------- John Foresi Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Company and in the capacities indicated. SIGNATURE TITLE /s/ JOHN FORESI Chief Executive Officer, - ------------------------------------------- Director John Foresi (Principal Executive Officer) /s/ THOMAS HEARNE Chief Financial Officer - ------------------------------------------- (Principal Financial Officer Thomas Hearne And Principal Accounting Officer) /s/DENNIS BENNIE Chairman of the Board of Directors - ------------------------------------------- Dennis Bennie /s/ ALBERT AMATO Director - ------------------------------------------- Albert Amato /s/ IAN GIFFEN Director - ------------------------------------------- Ian Giffen /s/ BAHMAN KOOHESTANI Director - ------------------------------------------- Bahman Koohestani /s/ DONALD WOODLEY Director - ------------------------------------------- Donald Woodley /s/ AL DELORENZI Director - ------------------------------------------- Al DeLorenzi 63