EXHIBIT 16 LETTER REGARDING CHANGE IN CERTIFYING ACCOUNTANT Office of the Chief Accountant Securities and Exchange Commission 450 Fifth Street, N.W. Washington, D.C. 20549 June 10, 2002 Dear Sir/Madam: We have read paragraphs 1, 2 and 3 of Item 4 included in the Form 8-K dated June 14, 2002 of Concord Communications, Inc. to be filed with the Securities and Exchange Commission and are in agreement with the statements contained therein as they pertain to Arthur Andersen LLP. Very truly yours, /s/ Catherine M. Moy Arthur Andersen LLP cc: Ms. Melissa Cruz, Chief Financial Officer Concord Communications, Inc.