FORM 10-Q

                                   (MARK ONE)

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934.

                  FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2003

                                       OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934.

                        COMMISSION FILE NUMBER: 000-21433

                            FORRESTER RESEARCH, INC.
             (Exact name of registrant as specified in its charter)

                DELAWARE                                  04-2797789
    (State or other jurisdiction of                    (I.R.S. Employer
     incorporation or organization)                 Identification Number)

             400 TECHNOLOGY SQUARE
            CAMBRIDGE, MASSACHUSETTS                        02139
    (Address of principal executive offices)              (Zip Code)

      Registrant's telephone number, including area code: (617) 613 - 6000

Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

Yes [X]  No [ ]

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Exchange Act).

Yes [X]  No [ ]

As of August 12, 2003, 22,453,502 shares of the registrant's common stock were
outstanding.

                                       1



                            FORRESTER RESEARCH, INC.

                               INDEX TO FORM 10-Q



                                                                                                              PAGE
                                                                                                              ----
                                                                                                        
PART I.     FINANCIAL INFORMATION

ITEM 1.     Financial Statements

            Consolidated Balance Sheets as of June 30, 2003 and December 31, 2002                                3

            Consolidated Statements of Income for the Three and Six Months Ended June 30, 2003 and 2002          4

            Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2003 and 2002                5

            Notes to Consolidated Financial Statements                                                           6

ITEM 2.     Management's Discussion and Analysis of Financial Condition and Results of Operations               13

ITEM 3.     Quantitative and Qualitative Disclosures About Market Risk                                          20

ITEM 4.     Controls and Procedures                                                                             20

PART II.    OTHER INFORMATION

ITEM 1.     Legal Proceedings                                                                                   21

ITEM 2.     Changes in Securities and Use of Proceeds                                                           21

ITEM 3.     Defaults Upon Senior Securities                                                                     21

ITEM 4.     Submission of Matters to a Vote of Security-Holders                                                 21

ITEM 5.     Other Information                                                                                   21

ITEM 6.     Exhibits and Reports on Form 8-K                                                                    21


                                       2



PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

                            FORRESTER RESEARCH, INC.

                           CONSOLIDATED BALANCE SHEETS
                      (In thousands, except per share data)



                                                                                       JUNE 30,      DECEMBER 31,
                                                                                         2003            2002
                                                                                     -----------     ------------
                                                                                     (UNAUDITED)
                                                                                                
                                                          ASSETS

Current assets:
    Cash and cash equivalents                                                        $    13,881      $   11,479
    Marketable securities                                                                121,749         183,152
    Accounts receivable, net                                                              18,028          17,791
    Deferred commissions                                                                   4,784           3,524
    Prepaid expenses and other current assets                                              7,733           5,902
                                                                                     -----------      ----------
          Total current assets                                                           166,175         221,848

Long-term assets:
    Property and equipment, net                                                           10,427          10,674
    Goodwill                                                                              56,126          13,244
    Intangible assets, net                                                                16,712             760
    Deferred income taxes                                                                 35,367          21,630
    Non-marketable investments and other assets                                           12,176          10,117
                                                                                     -----------      ----------

          Total long-term assets                                                         130,808          56,425
                                                                                     -----------      ----------

          Total assets                                                               $   296,983      $  278,273
                                                                                     ===========      ==========

                                           LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
    Accounts payable                                                                 $     2,956      $    1,601
    Accrued expenses                                                                      24,272          20,681
    Deferred revenue                                                                      59,487          42,123
                                                                                     -----------      ----------

          Total current liabilities                                                       86,715          64,405
                                                                                     -----------      ----------
Stockholders' equity:
    Preferred stock, $.01 par value                                                           --              --
       Authorized-- 500 shares
       Issued and outstanding--none

    Common stock, $.01 par value
       Authorized -- 125,000 shares
       Issued-- 24,135 and 24,045 shares as of June 30, 2003 and December 31,
         2002, respectively
       Outstanding--22,412 and 22,841 shares as of June 30, 2003 and December
         31, 2002, Respectively                                                              242             240
    Additional paid-in capital                                                           169,651         167,935
    Retained earnings                                                                     66,672          64,754
    Treasury stock, at cost--1,723 and 1,204 shares as of June 30, 2003 and
       December 31, 2002, respectively                                                   (27,380)        (20,085)
    Accumulated other comprehensive income                                                 1,083           1,024
                                                                                     -----------      ----------

          Total stockholders' equity                                                     210,268         213,868
                                                                                     -----------      ----------

          Total liabilities and stockholders' equity                                 $   296,983      $  278,273
                                                                                     ===========      ==========


The accompanying notes are an integral part of these consolidated financial
statements.

                                       3



                            FORRESTER RESEARCH, INC.

                        CONSOLIDATED STATEMENTS OF INCOME
                      (In thousands, except per share data)



                                                                     THREE MONTHS ENDED                SIX MONTHS ENDED
                                                                          JUNE 30,                         JUNE 30,
                                                                  2003              2002           2003             2002
                                                                ---------        ---------       ---------        ---------
                                                                                         (UNAUDITED)
                                                                                                      
Revenues:
     Research services                                          $  26,611        $  18,008       $  45,432        $  37,818
     Advisory services and other                                    8,113            7,425          14,089           13,671
                                                                ---------        ---------       ---------        ---------
          Total revenues                                           34,724           25,433          59,521           51,489
                                                                ---------        ---------       ---------        ---------

Operating expenses:
     Cost of services and fulfillment                              14,330            8,873          23,855           17,854
     Selling and marketing                                         11,768            8,254          19,835           16,726
     General and administrative                                     3,781            3,375           7,058            6,701
     Depreciation                                                   1,839            1,988           3,532            4,054
     Amortization of intangible assets                              2,608               82           3,532              164
     Integration costs                                                740               --             771               --
     Reorganization costs                                              --               --              --            9,088
                                                                ---------        ---------       ---------        ---------
          Total operating expenses                                 35,066           22,572          58,583           54,587
                                                                ---------        ---------       ---------        ---------
          (Loss) income from operations                              (342)           2,861             938           (3,098)

Other income (expense):
     Other income, net                                                819            1,481           2,414            3,041
     Impairments of non-marketable investments, net                  (272)            (486)           (572)          (2,734)
                                                                ---------        ---------       ---------        ---------
          Income (loss) before income tax provision (benefit)         205            3,856           2,780           (2,791)

Income tax provision (benefit)                                         64              309             862             (223)
                                                                ---------        ---------       ---------        ---------

          Net income (loss)                                     $     141        $   3,547       $   1,918        $  (2,568)
                                                                =========        =========       =========        =========

Basic net income (loss) per common share                        $    0.01        $    0.15       $    0.08        $   (0.11)
                                                                =========        =========       =========        =========

Diluted net income (loss) per common share                      $    0.01        $    0.15       $    0.08        $   (0.11)
                                                                =========        =========       =========        =========

Basic weighted average common shares outstanding                   22,515           23,354          22,627           23,250
                                                                =========        =========       =========        =========

Diluted weighted average common shares outstanding                 22,718           23,989          22,819           23,250
                                                                =========        =========       =========        =========


The accompanying notes are an integral part of these consolidated financial
statements.

                                       4



                            FORRESTER RESEARCH, INC.

                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (In thousands)



                                                                                          SIX MONTHS ENDED
                                                                                              JUNE 30,
                                                                                     -------------------------
                                                                                        2003           2002
                                                                                     -----------    ----------
                                                                                            (UNAUDITED)
                                                                                              
Cash flows from operating activities:
    Net income (loss)                                                                $     1,918    $   (2,568)
    Adjustments to reconcile net income (loss) to net cash provided by
      operating activities--
        Depreciation                                                                       3,532         4,054
        Amortization of intangible assets                                                  3,532           164
        Impairments of non-marketable investments, net                                       572         2,734
        Loss on disposals of property and equipment                                           --            92
        Tax benefit from exercises of employee stock options                                 155         1,996
        Deferred income taxes                                                                793        (2,222)
        Non-cash reorganization costs                                                         --         2,772
        Increase in provision for doubtful accounts                                           --           196
        Realized gains on sales of marketable securities                                    (509)           --
        Amortization of premium on marketable securities                                     413           376
        Changes in assets and liabilities, net of acquisition--
            Accounts receivable                                                           10,534        12,176
            Deferred commissions                                                          (1,260)        1,023
            Prepaid expenses and other current assets                                      1,758          (932)
            Accounts payable                                                                (207)         (433)
            Accrued expenses                                                              (7,649)       (2,911)
            Deferred revenue                                                              (8,710)      (14,206)
                                                                                     -----------    ----------

               Net cash provided by operating activities                                   4,872         2,311
                                                                                     -----------    ----------

Cash flows from investing activities:
    Acquisition of Giga Information Group, Inc., net of cash acquired                    (56,066)           --
    Purchases of property and equipment                                                   (1,017)         (966)
    Purchases of non-marketable investments                                               (2,150)       (2,625)
    Decrease in other assets                                                                  75           259
    Purchases of marketable securities                                                  (126,158)      (92,995)
    Proceeds from sales and maturities of marketable securities                          188,766        94,017
                                                                                     -----------    ----------

               Net cash provided by (used in) investing activities                         3,450        (2,310)
                                                                                     -----------    ----------

Cash flows from financing activities:
    Proceeds from issuance of common stock                                                 1,457         7,912
    Acquisition of treasury stock                                                         (5,295)       (7,920)
    Structured stock repurchase                                                           (1,892)           --
                                                                                     -----------    ----------

               Net cash used in financing activities                                      (5,730)           (8)

Effect of exchange rate changes on cash and cash equivalents                                (190)          (37)
                                                                                     -----------    ----------

Net increase (decrease) in cash and cash equivalents                                       2,402           (44)

Cash and cash equivalents, beginning of period                                            11,479        17,747
                                                                                     -----------    ----------

Cash and cash equivalents, end of period                                             $    13,881    $   17,703
                                                                                     ===========    ==========

Supplemental disclosure of cash flow information:
    Cash paid for income taxes                                                       $       838    $    2,087
                                                                                     -----------    ----------


The accompanying notes are an integral part of these consolidated financial
statements

                                       5



                            FORRESTER RESEARCH, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 - INTERIM CONSOLIDATED FINANCIAL STATEMENTS

The accompanying unaudited interim consolidated financial statements have been
prepared in accordance with accounting principles generally accepted in the
United States of America for interim financial information and pursuant to the
rules and regulations of the Securities and Exchange Commission ("SEC") for
reporting on Form 10-Q. Accordingly, certain information and footnote
disclosures required for complete financial statements are not included herein.
It is recommended that these financial statements be read in conjunction with
the consolidated financial statements and related notes that appear in the
Annual Report of Forrester Research, Inc. ("Forrester") as reported on Form 10-K
for the year ended December 31, 2002. In the opinion of management, all
adjustments (consisting of normal recurring adjustments) considered necessary
for a fair presentation of the financial position, results of operations, and
cash flows as of the dates and for the periods presented have been included. The
results of operations for the periods ended June 30, 2003 may not be indicative
of the results that may be expected for the year ended December 31, 2003, or any
other period. Certain amounts in the prior period financial statements have been
reclassified to conform to the current year's presentation.

Stock-Based Compensation

Statement of Financial Accounting Standards ("SFAS") No. 123, Accounting for
Stock-Based Compensation, requires the measurement of the fair value of stock
options or warrants to be included in the statement of income or disclosed in
the notes to financial statements. Forrester has determined it will continue to
account for stock-based compensation for employees under Accounting Principles
Board Opinion ("APB") No. 25 and elect the disclosure-only alternative under
SFAS No. 123. There is no compensation expense related to option grants
reflected in the accompanying financial statements.

If compensation cost for Forrester's stock option plans had been determined
using the fair value method prescribed in SFAS No. 123, net income (loss) for
the three and six months period ended June 30, 2003 and 2002 would have been
approximately as follows (in thousands, except per share data):



                                                                   THREE MONTHS ENDED         SIX MONTHS ENDED
                                                                        JUNE 30,                   JUNE 30,
                                                                                           ----------------------
                                                                    2003         2002         2003         2002
                                                                 ---------    ---------    ---------    ---------
                                                                     (IN THOUSANDS)            (IN THOUSANDS)
                                                                                            
Net income (loss) as reported                                    $     141    $   3,547    $   1,918    $  (2,568)
Less: Total stock-based employee compensation expense
   determined under fair value based method for all
   awards                                                            1,738        3,413        3,375        5,400
                                                                 ---------    ---------    ---------    ---------
Pro-forma net (loss) income                                      $  (1,597)   $     134    $  (1,457)   $  (7,968)
                                                                 =========    =========    =========    =========

Basic and diluted net income (loss) per share - as reported      $    0.01    $    0.15    $    0.08    $   (0.11)
                                                                 ---------    ---------    ---------    ---------
Basic and diluted net (loss) income per share - pro forma        $   (0.07)   $    0.01    $   (0.06)   $   (0.34)
                                                                 =========    =========    =========    =========


Income Taxes

Forrester provides for income taxes on an interim basis according to
management's estimate of the effective tax rate expected to be applicable for
the full fiscal year ending December 31.

NOTE 2 - ACQUISITION OF GIGA

In the first quarter of 2003, Forrester acquired Giga Information Group, Inc.
("Giga"), a global technology advisory firm, pursuant to a cash tender offer and
second step merger. The acquisition increased agreement value and the number of
client companies and is expected to reduce operating expenses of the combined
entity through economies of scale. The aggregate purchase price was $62,477,000
in cash which consisted of $60,347,000 for the acquisition of all outstanding
shares of Giga common stock of which $59,974,000 was paid as of June 30, 2003;
$947,000 of estimated direct acquisition costs of which $870,000 was paid as of
June 30, 2003; and $1,183,000 for severance related to 27 employees of Giga
terminated as a result of the acquisition of which $524,000 was paid as of June
30, 2003. The results of Giga's operations have been included in Forrester's
consolidated financial statements since February 28, 2003. During the three
months ended June 30, 2003, Forrester elected to treat the acquisition of Giga

                                       6



as a stock purchase for income tax purposes and, as such, recorded the fair
value of the related deferred tax assets and liabilities acquired. Accordingly,
the goodwill and intangible assets are not deductible for income tax purposes.

Integration costs related to the acquisition of Giga are primarily related to
orientation events to familiarize Forrester and Giga employees and data
migration.

The following table summarizes the estimated fair values of the Giga assets
acquired and liabilities assumed at the date of acquisition.



                                                       FEBRUARY 28,
                                                           2003
                                                       ------------
                                                           (IN
                                                        THOUSANDS)
                                                    
Assets:
       Cash                                             $    5,302
       Accounts receivable                                  10,458
       Prepaid expenses and other current assets             3,457
       Property and equipment, net                           2,109
       Goodwill                                             42,881
       Intangible assets                                    19,484
       Deferred income taxes                                14,698
       Non-marketable investments and other assets           1,367
                                                        ----------

        Total assets                                    $   99,756
                                                        ----------

Liabilities:
       Accounts payable                                 $    1,485
       Accrued expenses                                      9,401
       Capital lease obligations                               208
       Deferred revenue                                     26,185
                                                        ----------

       Total liabilities                                $   37,279
                                                        ----------

       Net assets acquired                              $   62,477
                                                        ==========


The acquired intangible assets are being amortized using an accelerated method
according to the expected cash flows to be received from the underlying assets
over their respective lives as follows:



                                    ASSIGNED      USEFUL
                                     VALUE         LIFE
                                   ----------    -------
                                       (IN THOUSANDS)
                                           
Amortized intangible assets:
    Customer relationships         $   17,070    5 years
    Research content                    1,844    1 year
    Registered trademarks                 570    1 year
                                   ----------
       Subtotal                    $   19,484
                                   ==========


Amortization expense during the three and six months ended June 30, 2003 related
to the intangible assets acquired from Giga was $2,526,000 and $3,368,000,
respectively.

The following table presents pro forma financial information as if the
acquisition of Giga had been completed as of January 1, 2002.



                                               THREE MONTHS                  SIX MONTHS ENDED
                                              ENDED JUNE 30,                      JUNE 30,
                                              --------------          -----------------------------
                                                   2002                  2003              2002
                                              --------------          -----------       -----------
                                                       (IN THOUSANDS, EXCEPT PER SHARE DATA)
                                                                               
Revenues                                       $     42,124           $    69,034       $    83,869
Income (loss) from operations                  $        656           $       495       $    (6,623)
Net income (loss)                              $        605           $     1,136       $    (4,149)
Basic net income (loss)  per common share      $       0.03           $      0.05       $     (0.18)
Diluted net income (loss) per common share     $       0.03           $      0.05       $     (0.18)


                                       7



NOTE 3 - INTANGIBLE ASSETS

A summary of Forrester's amortizable intangible assets as of June 30, 2003 is as
follows:



                                              GROSS CARRYING       ACCUMULATED             NET
                                                  AMOUNT          AMORTIZATION       CARRYING AMOUNT
                                              --------------      ------------       ---------------
                                                                 (IN THOUSANDS)
                                                                            
Amortized intangible assets:
        Customer relationships                  $   17,970          $  2,917           $   15,053
        Research content                             2,444             1,165                1,279
        Registered trademarks                          570               190                  380
                                                ----------          --------           ----------
           Subtotal                             $   20,984          $  4,272           $   16,712
                                                ==========          ========           ==========


Amortization expense related to identifiable intangible assets was approximately
$2,608,000 and $82,000 during the three months ended June 30, 2003 and 2002,
respectively, and $3,532,000 and $164,000 during the six months ended June 30,
2003 and 2002, respectively. Estimated amortization expense related to
identifiable intangible assets that will continue to be amortized is as follows:



                                                               AMOUNTS
                                                           (IN THOUSANDS)
                                                           --------------
                                                        
Remaining six months ending December 31, 2003                $    5,167
Year ending December 31, 2004                                     5,541
Year ending December 31, 2005                                     2,998
Year ending December 31, 2006                                     1,785
Year ending December 31, 2007                                     1,074
Year ending December 31, 2008                                       147
                                                             ----------
Total                                                        $   16,712
                                                             ==========


NOTE 4 - REORGANIZATIONS

On July 24, 2002, Forrester announced a reduction of its work force by
approximately 21 positions in response to conditions and demands of the market.
As a result, Forrester recorded a reorganization charge of approximately $2.6
million in the three months ended September 30, 2002. Approximately 31% of the
terminated employees had been members of the sales force, while 41% and 28% had
held research and administrative roles, respectively. The charge consisted
primarily of severance and related benefits costs, office consolidation costs,
such as contractual lease commitments for space that was vacated, the write-off
of related leasehold improvements, and other payments for professional services
incurred in connection with the reorganization. Additional depreciable assets
that were written off consisted primarily of computer equipment, software and
furniture and fixtures related to vacated locations in connection with the
reorganization.

The costs related to the July 24, 2002 reorganization which were paid during the
six months ended June 30, 2003 are as follows:



                                                     ACCRUED AS OF                  ACCRUED AS OF
                                                     DECEMBER 31,       CASH          JUNE 30,
                                                         2002         PAYMENTS          2003
                                                     -------------    --------      -------------
                                                                   (IN THOUSANDS)
                                                                           
Workforce reduction                                     $   51         $   51          $   --
Facility consolidation and other related costs             661            106             556
                                                        ------         ------          ------
Total                                                   $  712         $  156          $  556
                                                        ======         ======          ======


The accrued costs related to the July 24, 2002 reorganization are expected to be
paid in the following periods:



                                                                                       ACCRUED AS OF
                                                        2003    2004    2005    2006   JUNE 30, 2003
                                                       ------  ------  ------  -----   -------------
                                                                    (IN THOUSANDS)
                                                                        
Facility consolidation and other related costs         $  104  $  193  $  183  $  76      $  556


On January 10, 2002, Forrester announced a reduction of its work force by
approximately 126 positions in response to conditions and demands of the market
and a slower economy. As a result, Forrester recorded an initial reorganization
charge of approximately $9.3 million in the three months ended March 31, 2002.
Approximately 39% of the terminated employees had been members of the sales
force, while 33% and 28% had held research and administrative roles,
respectively. The initial charge consisted primarily of severance and related
benefits costs, office consolidation costs, such as contractual lease
commitments for space that was vacated, the write-off of related

                                       8



leasehold improvements, and other payments for professional services incurred in
connection with the reorganization. Additional depreciable assets that were
written off included computer equipment, software, and furniture and fixtures
related to terminated employees and vacated locations in connection with the
reorganization.

During the three months ended September 30, 2002, Forrester revised the
estimates of the January 10, 2002 reorganization charge to provide for
additional losses for office consolidation costs and the write-off of related
leasehold improvements due to deteriorating real estate market conditions. As a
result, Forrester recorded an additional reorganization charge during the three
months ended September 30, 2002 of approximately $593,000. Forrester also
concluded that approximately $74,000 of the initial reorganization charge
associated with severance was excess, and accordingly, reversed that amount
through reorganization costs in the statement of income during the three months
ended September 30, 2002.

Total costs related to the January 10, 2002 reorganization are as follows:



                                     ACCRUED                             ACCRUED
                                      AS OF              CASH             AS OF
                                 DECEMBER 31,2002      PAYMENTS       JUNE 30, 2003
                                 ----------------      --------       -------------
                                                    (IN THOUSANDS)
                                                             
Workforce reduction                   $    --           $   --            $    --
Facility consolidation
   and other related costs              2,838              755              2,083
Depreciable assets                         --               --                 --
                                      -------           ------            -------
Total                                 $ 2,838           $  755            $ 2,083
                                      =======           ======            =======


The accrued costs related to the January 10, 2002 reorganization are expected to
be paid in the following periods:



                                                                                       ACCRUED AS OF
                                                      2003    2004     2005   2006     JUNE 30, 2003
                                                     -----  --------   ----   ----     -------------
                                                                    (IN THOUSANDS)
                                                                        
Facility consolidation and other
   related costs                                    $  429  $  1,011  $ 416  $  227       $ 2,083


On July 12, 2001, Forrester announced a sales force reorganization and general
work force reduction in response to conditions and demands of the market and a
slower economy and recorded a reorganization charge of approximately $3.1
million in the three months ended September 30, 2001. This charge consisted
primarily of severance and related benefits costs from the work force reduction.
This charge also included office consolidation costs, such as contractual lease
commitments for space that was vacated, the write-off of related leasehold
improvements, and other payments for professional services incurred in
connection with the reorganization. Additional depreciable assets that were
written off included computer equipment, software, and furniture and fixtures
related to terminated employees and vacated locations in connection with the
reorganization. During the three months ended March 31, 2002, management
concluded that approximately $163,000 of the reorganization charge was excess,
and accordingly, reversed that amount through reorganization costs in the
statement of income during that period.

NOTE 5 - NET INCOME (LOSS) PER COMMON SHARE

Basic and diluted net loss per common share for the six months ended June 30,
2002 were computed by dividing net loss by the basic weighted average number of
common shares outstanding during the period. Diluted net income per common share
for the three months ended June 30, 2003 and 2002 and for the six months ended
June 30, 2003 was computed by dividing net income by the diluted weighted
average number of common shares outstanding during the period. The weighted
average number of common equivalent shares outstanding has been determined in
accordance with the treasury-stock method. Common stock equivalents consist of
common stock issuable on the exercise of outstanding options when dilutive. A
reconciliation of basic to diluted weighted average shares outstanding is as
follows:



                                                      THREE MONTHS ENDED          SIX MONTHS ENDED
                                                           JUNE 30,                   JUNE 30,
                                                      --------------------       --------------------
                                                       2003          2002         2003          2002
                                                      ------        ------       ------        ------
                                                                      (IN THOUSANDS)
                                                                                   
Basic weighted average common shares outstanding      22,515        23,354       22,627        23,250
Weighted average common equivalent shares                203           635          192            --
                                                      ------        ------       ------        ------

Diluted weighted average shares outstanding           22,718        23,989       22,819        23,250
                                                      ======        ======       ======        ======


                                       9



During the three month periods ended June 30, 2003 and 2002, approximately
3,124,000 and 2,809,000 stock options, respectively, were excluded from the
calculation of diluted weighted average shares outstanding as the effect would
have been anti-dilutive.

During the six month periods ended June 30, 2003 and 2002, approximately
3,194,000 and 5,216,000 stock options, respectively, were excluded from the
calculation of diluted weighted average shares outstanding as the effect would
have been anti-dilutive.

NOTE 6 - COMPREHENSIVE INCOME (LOSS)

The components of total comprehensive income (loss) for the three and six months
ended June 30, 2003 and 2002 are as follows:



                                                                  THREE MONTHS ENDED          SIX MONTHS ENDED
                                                                        JUNE 30,                   JUNE 30,
                                                                                           ----------------------
                                                                  2003         2002          2003          2002
                                                                --------     --------      --------     ---------
                                                                                (IN THOUSANDS)
                                                                                            
Unrealized gain on marketable securities, net of taxes          $    728     $  1,131      $    294     $     389
Cumulative translation adjustment                                    (52)        (520)            7          (415)
                                                                --------     --------      --------     ---------
Total other comprehensive income (loss)                         $    676     $    611      $    301     $     (26)
Reported net income (loss)                                           141        3,547         1,918        (2,568)
                                                                --------     --------      --------     ---------
Total comprehensive income (loss)                               $    817     $  4,158      $  2,219     $  (2,594)
                                                                ========     ========      ========     =========


NOTE 7 - NON-MARKETABLE INVESTMENTS

In June 2000, Forrester committed to invest $20.0 million in two private equity
investment funds over a period of up to five years. During the six months ended
June 30, 2003 and 2002, Forrester contributed approximately $2.2 million and
$2.6 million to these investment funds, respectively, resulting in total
cumulative contributions of approximately $14.4 million to date. One of these
investments is being accounted for using the cost method and, accordingly, is
valued at cost unless an other than temporary impairment in its value occurs or
the investment is liquidated. The other investment is being accounted for using
the equity method. The carrying value of the investment funds as of June 30,
2003 was approximately $8.4 million. During the three months ended June 30, 2003
and 2002, Forrester recorded net impairments to these investments of
approximately $561,000 and $215,000, respectively. During the six months ended
June 30, 2003 and 2002, Forrester recorded net impairments to these investments
of approximately $861,000 and $999,000, respectively, which are included in the
consolidated statements of income, increasing the total cumulative net
impairments recorded to approximately $4.2 million as of June 30, 2003. During
the three months ended June 30, 2003, one of the private equity investment funds
distributed publicly-listed common stock to Forrester. The common stock is
classified as an available-for-sale investment and is recorded at market value
of $782,000 as of June 30, 2003. Forrester recorded a gain on the distribution
of $419,000 in the consolidated statement of income as a reduction of
impairments of non-marketable investments. During the three months ended June
30, 2003 and 2002, fund management charges of approximately $121,000 were
included in other income in the consolidated statements of income. During the
six months ended June 30, 2003 and 2002, fund management charges of
approximately $242,000 were included in other income in the consolidated
statement of income, bringing the total cumulative fund management charges paid
by Forrester to approximately $1.4 million. Fund management charges are recorded
as a reduction of the investments' carrying value. Forrester has adopted a cash
bonus plan to pay bonuses, after the return of invested capital, measured by the
proceeds of a portion of its share of net profits from these investments, if
any, to certain key employees, subject to the terms and conditions of the plan.
The payment of such bonuses would result in compensation expense with respect to
the amounts so paid.

The timing of the recognition of future gains or losses from these investment
funds is beyond Forrester's control. As a result, it is not possible to predict
when Forrester will recognize such gains or losses, if Forrester will award cash
bonuses based on the net profit from such investments, or when Forrester will
incur compensation expense in connection with the payment of such bonuses. If
the investment funds realize large gains or losses on their investments,
Forrester could experience significant variations in its quarterly results
unrelated to its business operations. These variations could be due to
significant gains or losses or to significant compensation expenses. While gains
may offset compensation expenses in a particular quarter, there can be no
assurance that related gains and compensation expenses will occur in the same
quarters.

As part of the acquisition of Giga discussed in Note 2, Forrester acquired an
equity investment in GigaGroup S.A. GigaGroup S.A. was created in 2000 through
the spin-off of Giga's French subsidiary, and holds an exclusive

                                       10



agreement to distribute all Giga research and services in France, Belgium,
Netherlands, Luxemburg, Switzerland, Italy, Spain, and Portugal. In November
2002, GigaGroup S.A. acquired CXP International, a provider of IT advisory
services in France. As a result, Giga owned 11.4% of the combined enterprise.
The fair value of the equity investment acquired as a result of the acquisition
of Giga was valued at approximately $1.2 million. This investment is being
accounted for using the cost method and, accordingly, is being valued at cost
unless a permanent impairment in its value occurs or the investment is
liquidated.

In July 2000, Forrester invested $1.6 million to purchase preferred shares of
ComScore Networks, Inc. ("comScore"), a provider of infrastructure services
which utilizes proprietary technology to accumulate comprehensive information on
consumer buying behavior, resulting in approximately a 1.2% ownership interest.
This investment is being accounted for using the cost method and, accordingly,
is valued at cost unless a permanent impairment in its value occurs or the
investment is liquidated. In September 2001, Forrester determined that its
investment in comScore had been permanently impaired due to an additional round
of financing at a significantly lower valuation. As a result, Forrester recorded
a write-down of $836,000 to impairments of non-marketable investments in the
consolidated statement of income. In June 2002, Forrester determined that its
investment in comScore had been permanently impaired due to an additional round
of financing at a significantly lower valuation. As a result, Forrester recorded
a further write-down of $271,000 to impairments of non-marketable investments in
the statement of income. In June 2003, Forrester determined that its investment
in comScore had been permanently impaired due to an additional round of
financing at a significantly lower valuation. As a result, Forrester recorded a
further write-down of $130,000 in the consolidated statement of income.

In September 2001, Forrester sold its Internet AdWatch product to Evaliant Media
Resources, LLC ("Evaliant"), a privately held international provider of online
advertising data, in exchange for membership interests in Evaliant representing
approximately an 8% ownership interest. The investment in Evaliant was accounted
for using the cost method and, accordingly, was valued at cost unless an
impairment in its value that is other than temporary occurred or the investment
was liquidated. In March 2002, Forrester determined that its investment had been
impaired. As a result, Forrester recorded a write-down of approximately
$1,464,000, which was included in the consolidated statement of income during
the three months ended March 31, 2002, reducing the carrying value to
approximately $250,000. Substantially all of Evaliant's assets were sold in June
2002 resulting in no gain or loss to Forrester on the transaction.

NOTE 8 - STOCK REPURCHASE

In October 2001, Forrester announced a program authorizing the repurchase of up
to $50 million of its common stock. The shares repurchased may be used, among
other things, in connection with Forrester's employee stock option and stock
purchase plans and for potential acquisitions. During the six months ended June
30, 2003, Forrester repurchased approximately 375,000 shares of common stock at
an aggregate cost of approximately $5.3 million. During the six months ended
June 30, 2002, Forrester repurchased approximately 414,000 shares of common
stock at an aggregate cost of approximately $7.9 million.

During the three months ended June 30, 2003, Forrester entered into a structured
stock repurchase agreement giving it the right to acquire shares of Forrester
common stock in exchange for an up-front net payment of $2.0 million expiring in
August 2003. Pursuant to the agreement, if Forrester's stock price is above
$15.47 on the expiration date, Forrester will have the investment of $2.0
million returned with a premium. If Forrester's stock price is below $15.47 on
the expiration date, Forrester will receive approximately 136,000 shares of
Forrester common stock. The $2.0 million up-front net payment is recorded in
stockholder's equity as a reduction of additional paid-in capital in the
accompanying consolidated balance sheet.

During the three months ended March 31, 2003, Forrester entered into a similar
agreement in exchange for an up-front net payment of $2.0 million recorded as a
reduction of additional paid-in-capital. Upon expiration of the agreement in
June 2003, Forrester received approximately $2.1 million of cash which was
recorded as an increase to additional paid-in capital.

During the three months ended December 31, 2002, Forrester entered into a
similar agreement in exchange for an up-front net payment of $2.0 million, which
was recorded in stockholders equity as a reduction of additional paid in capital
as of December 31, 2002. Upon expiration of the agreement in February 2003,
Forrester received 144,291 shares of Forrester common stock and reclassified the
up-front net payment from additional paid-in capital to treasury stock.

                                       11


NOTE 9 - SEGMENT AND ENTERPRISE WIDE REPORTING

As of January 1, 2002, Forrester implemented a structure under which its
operations are managed within the following four operating groups ("Operating
Groups"): (i) North America, (ii) Europe, (iii) Global, and (iv) Asia, Middle
East, Africa, and Latin America ("Asia, MEA, and Latin America"). The operations
of Giga are currently being assimilated into these existing Operating Groups.
All of the Operating Groups generate revenues through sales of the same
research, strategic advisory services, and events offerings. Each of the
Operating Groups for North America, Europe, and Asia, MEA, and Latin America is
comprised of sales forces responsible for clients located in such Operating
Group's region and research personnel focused primarily on issues generally more
relevant to clients in that region. The Global Operating Group is comprised of a
sales force responsible for Forrester's largest clients, and its research staff
focuses on topics of more universal appeal. Because the four Operating Groups
have similar economic characteristics, production processes, and class of
client, provide similar products and services, and use similar distribution
methods, they are aggregated for presentation in Forrester's financial
statements. Accordingly, the financial information disclosed in the consolidated
statements of income for the three and six months ended June 30, 2003 and 2002
represent the aggregation of the Operating Groups.

Net revenues by geographic client location and as a percentage of total revenues
are as follows:



                                          THREE MONTHS ENDED          SIX MONTHS ENDED
                                               JUNE 30,                   JUNE 30,
                                        -----------------------    -----------------------
                                           2003          2002         2003          2002
                                        ---------     ---------    ---------     ---------
                                                         (IN THOUSANDS)
                                                                     
United States                           $  24,672     $  18,328    $  42,587     $  36,999
United Kingdom                              3,274         2,103        5,310         4,477
Europe (excluding United Kingdom)           3,088         2,475        5,393         4,882
Canada                                      1,867           807        2,791         1,595
Other                                       1,823         1,720        3,440         3,536
                                        ---------     ---------    ---------     ---------
                                        $  34,724     $  25,433    $  59,521     $  51,489
                                        =========     =========    =========     =========



                                          THREE MONTHS ENDED          SIX MONTHS ENDED
                                                JUNE 30,                  JUNE 30,
                                         ----------------------     --------------------
                                           2003          2002         2003         2002
                                         --------      --------     --------      ------
                                                                      
United States                                71%           72%          72%          72%
United Kingdom                               10            10            9            9
Europe (excluding United Kingdom)             9             8            9            9
Canada                                        5             3            4            3
Other                                         5             7            6            7
                                           ----          ----         ----         ----
                                            100%          100%         100%         100%
                                           ====          ====         ====         ====


NOTE 10 - RECENT ACCOUNTING PRONOUNCEMENTS

In November 2002, the Emerging Issues Task Force ("EITF") issued EITF No. 00-21,
Revenue Arrangements with Multiple Deliverables. Under EITF 00-21, revenues for
contracts which contain multiple deliverables that qualify for separation are
allocated among the separate units in proportion to their relative fair values.
The provisions of EITF 00-21 are effective for contracts entered into in fiscal
periods beginning after June 15, 2003. Forrester is currently evaluating the
impact, if any, of EITF 00-21 on Forrester's consolidated financial position and
results of operations.

In January 2003, the Financial Accounting Standards Board ("FASB") issued
Interpretation No. 46, Consolidation for Variable Interest Entities, an
Interpretation of ARB No. 51 which requires all variable interest entities
("VIEs") to be consolidated by the primary beneficiary. The primary beneficiary
is the entity that holds the majority of the beneficial interest in the VIE. In
addition, the interpretation expands the disclosure requirements for both
variable interest entities that are consolidated as well as VIEs from which the
entity is the holder of a significant amount of beneficial interests, but not
the majority. FIN 46 is effective for all VIEs created or acquired after January
31, 2003 (of which there were none). For VIEs created or acquired prior to
February 1, 2003, the provisions of FIN 46 must be applied for the first interim
or annual period beginning after June 15, 2003. The adoption of this
interpretation is not expected to be material to Forrester's consolidated
financial position or results of operations.

NOTE 11 - SUBSEQUENT EVENT

On August 5, 2003, in connection with the integration of Giga, Forrester
announced a general workforce reduction. As a result, Forrester reduced its
workforce by 30 positions and expects to record a charge of approximately $1.0
million to $2.0 million in the quarter ending September 30, 2002. This charge
will consist primarily of severance and related expenses from the workforce
reduction.
                                       12


ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

OVERVIEW

This Quarterly Report on Form 10-Q contains forward-looking statements within
the meaning of the Private Securities Litigation Reform Act of 1995. Words such
as "expects," "believes," "anticipates," "intends," "plans," "estimates," or
similar expressions are intended to identify these forward-looking statements.
These statements include, but are not limited to, Forrester's financial and
operating targets for the third quarter of and full-year 2003, statements about
the potential success of WholeView and other product offerings, the anticipated
cost savings related to the reorganizations and reductions in force in full-year
2003, Forrester's ability to successfully integrate Giga, and the ability of
Forrester to achieve success as the economy improves. These statements are based
on Forrester's current plans and expectations and involve risks and
uncertainties that could cause actual future activities and results of
operations to be materially different from those set forth in the
forward-looking statements. Important factors that could cause actual future
activities and results to differ include, among others, Forrester's ability to
successfully integrate Giga into Forrester's operations, Forrester's ability to
anticipate business and economic conditions, market trends, competition, the
ability to attract and retain professional staff, possible variations in
Forrester's quarterly operating results, risks associated with Forrester's
ability to offer new products and services, the actual amount of the charge
related to the reorganization and the reduction in force, and Forrester's
dependence on renewals of its membership-based research services and on key
personnel. This list of factors is not exhaustive. Other risks and uncertainties
are discussed elsewhere in this report and in further detail under the caption
entitled "Risks and Uncertainties" included in our Annual Report on Form 10-K
for the fiscal year ended December 31, 2002 which has been filed with the SEC.
We undertake no obligation to update publicly any forward looking statements,
whether as a result of new information, future events, or otherwise. Unless the
context otherwise requires, references in this Quarterly Report to "we," "us,"
and "our" refer to Forrester Research, Inc. and its Subsidiaries.

We are a leading independent emerging-technology research firm that conducts
research and analysis on the impact of emerging technologies on business,
consumers, and society. We provide our clients with an integrated perspective on
technology and business, which we call the WholeView. This approach provides
companies with the strategies, data, and product evaluations they need to win
customers, identify new markets, and gain competitive operational advantages.
Our products and services primarily are targeted to benefit the senior
management, business strategists, and marketing and technology professionals at
$1 billion-plus companies who use our prescriptive, executable research to
understand and capitalize on business models and emerging technologies.

In the first quarter of 2003, Forrester acquired Giga Information Group, Inc.
("Giga"), a global technology advisory firm, pursuant to a cash tender offer and
second step merger. Giga provides objective research, pragmatic advice and
personalized consulting on technology information. Emphasizing close interaction
among analysts and clients, Giga enables companies to make better strategic
decisions that are designed to maximize technology investments and achieve
business results. The results of Giga's operations have been included in
Forrester's consolidated financial statements since February 28, 2003.

As a combined entity, we continue to derive revenues from memberships to our
research services, from our advisory services, and from our events and
conferences. We offer contracts for our products and services that are typically
renewable annually and payable in advance. Accordingly, a substantial portion of
our billings are initially recorded as deferred revenue. Research revenues are
recognized ratably over the term of the contract. Accordingly, a substantial
portion of our billings is recorded as deferred revenues. Our advisory services
clients purchase such services to supplement their memberships to our research.
Billings attributable to advisory services are initially recorded as deferred
revenue and recognized as revenue when performed. Event billings are also
initially recorded as deferred revenue and are recognized upon completion of
each event. Consequently, changes in the number and value of client contracts,
both net decreases as well as net increases, impact our revenues and other
results over a period of several months.

Our operating expenses consist of cost of services and fulfillment, selling and
marketing expenses, general and administrative expenses, and depreciation and
amortization. Cost of services and fulfillment represents the costs associated
with the production and delivery of our products and services, and it includes
the costs of salaries, bonuses, and related benefits for research personnel and
all associated editorial, travel, and support services. Selling and marketing
expenses include salaries, employee benefits, travel expenses, promotional
costs, sales commissions, and other costs incurred in marketing and selling our
products and services. General and administrative expenses include the costs of
the technology, operations, finance, and strategy groups and our other
administrative functions. Overhead costs are allocated over these categories
according to the number of employees in each group. Depreciation expense
represents the depreciation of our fixed assets over their estimated useful
lives. Amortization of intangible assets represents amortization of our
identifiable intangible assets acquired from our acquisitions. Integration costs
are related to our acquisition of Giga Information Group, Inc., and are
primarily related to orientation events and data migration.

                                       13


We believe that the "agreement value" of contracts to purchase research and
advisory services provides a significant measure of our business volume. We
calculate agreement value as the total revenues recognizable from all research
and advisory service contracts in force at a given time, without regard to how
much revenue has already been recognized. Agreement value increased
approximately 42% to $116.0 million as of June 30, 2003 from $81.6 million as of
June 30, 2002 and increased approximately 49% from $78.1 million as of December
31, 2002. The increase in agreement value is attributable to the acquisition of
Giga in February 2003. Agreement value decreased approximately 7% to $116.0
million as of June 30, 2003 from $124.1 million as of March 31, 2003. This
decrease in agreement value is attributable to the more difficult economic
environment, and we expect that agreement value will further decline during
the three-month period ended September 30, 2003 as compared to the three-month
period ending June 30, 2003. No clients accounted for more than 2% of agreement
value at June 30, 2003 or June 30, 2002. In past years, a substantial portion
of our client companies renewed expiring contracts. Approximately 60% of
Forrester client companies with memberships expiring during the twelve months
ended June 30, 2003 renewed one or more memberships for our products and
services, compared with 52% of client companies with memberships expiring
during the twelve months ended June 30, 2002. Renewal rates are not necessarily
indicative of the rate of future retention of our revenue base.

On August 5, 2003, in connection with the integration of Giga, Forrester
announced a general workforce reduction. As a result, Forrester reduced its
workforce by 30 positions and expects to record a charge of approximately $1.0
million to $2.0 million in the quarter ending September 30, 2002. This charge
will consist primarily of severance and related expenses from the workforce
reduction.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Management's discussion and analysis of financial condition and results of
operations are based upon our consolidated financial statements, which have been
prepared in accordance with accounting principles generally accepted in the
United States of America. The preparation of these financial statements requires
us to make estimates and judgments that affect the reported amounts of assets,
liabilities, revenues and expenses, and related disclosure of contingent assets
and liabilities. On an ongoing basis, we evaluate our estimates, including but
not limited to, those related to our revenue recognition, allowance for doubtful
accounts, non-marketable investments, and goodwill and other intangible assets
and income taxes. Management bases its estimates on historical experience and
various other assumptions that are believed to be reasonable under the
circumstances, the results of which form the basis for making judgments about
the carrying values of assets and liabilities that are not readily apparent from
other sources. Actual results may differ from these estimates under different
assumptions or conditions.

We have identified the following policies as critical to our business operations
and the understanding of our results of operations. This is not a comprehensive
list of all of our accounting policies. In many cases, the accounting treatment
of a particular transaction is specifically dictated by generally accepted
accounting principles, with no need for management's judgment in their
application. There are also areas in which management's judgment in selecting
any available alternative would not produce a materially different result. For
further discussion of the application of these and our other accounting
policies, see Management's Discussion and Analysis of Financial Condition and
Results of Operations and the Notes to Consolidated Financial Statements in our
December 31, 2002 Annual Report on Form 10-K, previously filed with the SEC.

- -        REVENUE RECOGNITION. We generally invoice our research services,
         advisory services, and other services when orders are received. The
         contract amount is recorded as accounts receivable and deferred revenue
         when the client is invoiced. Research services are generally recorded
         as revenue ratably over the term of the agreement. Advisory services
         and other services are recognized during the period in which the
         services are performed. Furthermore, our revenue recognition determines
         the timing of commission expenses that are deferred and expensed to
         operations as the related revenue is recognized. We evaluate the
         recoverability of deferred commissions at each balance sheet date. As
         of June 30, 2003, deferred revenues and deferred commissions totaled
         $59.5 million and $4.8 million, respectively.

- -        ALLOWANCE FOR DOUBTFUL ACCOUNTS. We maintain an allowance for doubtful
         accounts for estimated losses resulting from the inability of our
         customers to make contractually obligated payments that totaled
         approximately $1.3 million as of June 30, 2003. Management specifically
         analyzes accounts receivable and historical bad debts, customer
         concentrations, current economic trends, and changes in our customer
         payment terms when evaluating the adequacy of the allowance for
         doubtful accounts. If the financial condition of our customers were to
         deteriorate, resulting in an impairment of their ability to make
         payments, additional allowances may be required.

- -        NON-MARKETABLE INVESTMENTS. We hold minority interests in companies and
         equity investment funds that totaled approximately $11.8 million as of
         June 30, 2003. Our investments are in companies that are not publicly
         traded, and, therefore, no established market for these securities
         exists. We have a policy in place to review the fair value of our
         investments on a regular basis to evaluate the carrying value of the

                                       14



         investments in these companies. We record impairment charges when we
         believe that an investment has experienced a decline in value that is
         other than temporary. We recorded net impairment charges that totaled
         approximately $272,000 and $486,000 during the three months ended June
         30, 2003 and 2002, respectively, and $572,000 and $2.7 million during
         the six months ended June 30, 2003 and June 30, 2002, respectively.
         Future adverse changes in market conditions or poor operating results
         of underlying investments could result in losses or an inability to
         recover the carrying value of the investments that may not be reflected
         in an investment's current carrying value, thereby possibly requiring
         an impairment charge in the future.

- -        GOODWILL. We have goodwill related to our European operations and our
         acquisition of Giga that totaled approximately $56.1 million as of June
         30, 2003. SFAS No. 142 requires that goodwill and intangible assets
         with indefinite lives no longer be amortized but instead be measured
         for impairment at least annually or whenever events indicate that there
         may be an impairment. In order to determine if an impairment exists, we
         obtain an independent appraisal which determines if the carrying amount
         of the reporting unit exceeds the fair value. The estimates of the
         reporting unit's fair value are based on market conditions and
         operational performance. We have selected November 30th as the date of
         performing the annual goodwill impairment test. As of June 30, 2003, we
         believe that the carrying value of our goodwill is not impaired. Future
         events could cause us to conclude that impairment indicators exist and
         that goodwill associated with our acquired businesses are impaired. Any
         resulting impairment loss could have a material adverse impact on our
         financial condition and results of operations.

- -        INCOME TAXES. We have deferred tax assets related to temporary
         differences between the financial statement and tax bases of assets and
         liabilities as well as operating loss carryforwards (primarily from
         stock option exercises and the acquisition of Giga) that totaled
         approximately $35.4 million as of June 30, 2003. In assessing the
         realizability of deferred tax assets, management considers whether it
         is more likely than not that some portion or all of the deferred tax
         assets will not be realized. The ultimate realization of deferred tax
         assets is dependent upon the generation of future taxable income during
         the periods in which those temporary differences become deductible and
         the carryforwards expire. Although realization is not assured, based
         upon the level of historical taxable income of Forrester and
         projections for Forrester's future taxable income over the periods
         during which the deferred tax assets are deductible and the
         carryforwards expire, management believes it is more likely than not
         that Forrester will realize the benefits of these deductible
         differences. The amount of the deferred tax asset considered
         realizable, however, could be reduced if estimates of future taxable
         income during the carry-forward periods are reduced.

RESULTS OF OPERATIONS

The following table sets forth selected financial data as a percentage of total
revenues for the periods indicated:



                                                           THREE MONTHS ENDED       SIX MONTHS ENDED
                                                                JUNE 30,                JUNE 30,
                                                           ------------------     ------------------
                                                            2003         2002     2003          2002
                                                            ----         ----     ----          ----
                                                                                    
Research services                                             77%          71%      76%           73%
Advisory services and other                                   23           29       24            27
                                                            ----         ----     ----          ----
Total revenues                                               100          100      100           100

Cost of services and fulfillment                              41           35       40            35
Selling and marketing                                         34           33       33            32
General and administrative                                    11           13       12            13
Depreciation                                                   5            8        6             8
Amortization of intangible assets                              8           --        6            --
Integration costs                                              2           --        1            --
Reorganization costs                                          --           --       --            18
                                                            ----         ----     ----          ----

(Loss) income from operations                                 (1)          11        2            (6)
Other income, net                                              2            6        4             6
Impairments of non-marketable investments                     (1)          (2)      (1)           (5)
                                                            ----         ----     ----          ----

Income (loss) before income tax provision (benefit)           --           15        5            (5)
Income tax provision (benefit)                                --            1        2            --
                                                            ----         ----     ----          ----

Net income (loss)                                             --%          14%       3%           (5)%
                                                            ====         ====     ====          ====


                                       15



THREE MONTHS ENDED JUNE 30, 2003 AND JUNE 30, 2002

REVENUES. Total revenues increased 37% to $34.7 million in the three months
ended June 30, 2003 from $25.4 million in the three months ended June 30, 2002.
The acquisition of Giga closed on February 28, 2003 and, as such, Giga's
operations have been included in the consolidated financial statements since
February 28, 2003.

Revenues from research services increased 48% to $26.6 million in the three
months ended June 30, 2003 from $18.0 million in the three months ended June 30,
2002 and comprised 77% and 71% of total revenues during the three months ended
June 30, 2003 and 2002, respectively. Increases in total revenues and revenues
from research services were primarily attributable to increases in agreement
value and client companies as a result of the Giga acquisition. No single client
company accounted for more than 2% of revenues during the three months ended
June 30, 2003 or 2002.

Advisory services and other revenues increased 9% to $8.1 million in the three
months ended June 30, 2003 from $7.4 million in the three months ended June 30,
2002. During the three months ended June 30, 2003, we held two Forrester Forums
and two GigaWorld events as compared to two Forrester Forums and two Forrester
Summit's held during the three months ended June 30, 2002. The increase in
advisory services and other revenues is primarily attributable to an increase in
the number of clients and research employees delivering advisory services to 203
employees at June 30, 2003 from 118 employees at June 30, 2002. The increased
headcount in our research organization is primarily attributable to the
acquisition of Giga.

Revenues attributable to customers outside the United States increased 41% to
$10.1 million in the three months ended June 30, 2003 from $7.1 million in the
three months ended June 30, 2002. Revenues attributable to customers outside the
United States increased as a percentage of total revenues to 29% during the
three months ended June 30, 2003 from 28% during the three months ended June 30,
2002. The increase in international revenues in dollars is primarily
attributable to the acquisition of Giga. The increase in international revenues
as a percentage of total revenues is primarily attributable to two events that
were held in Europe during the three months ended June 30, 2003, versus only one
event during the three months ended June 30, 2002. We invoice our international
clients in U.S. dollars, British pounds sterling, and the euro. The effect of
changes in currency exchange rates has historically not had a significant impact
on our results of operations.

COST OF SERVICES AND FULFILLMENT. Cost of services and fulfillment increased as
a percentage of total revenues to 41% in the three months ended June 30, 2003
from 35% in the three months ended June 30, 2002. These expenses increased 62%
to $14.3 million in the three months ended June 30, 2003 from $8.9 million in
the three months ended June 30, 2002. The increase in expense was primarily
attributable to greater compensation costs, as headcount in our research
organization increased to 203 employees at June 30, 2003 from 118 employees at
June 30, 2002. The increased headcount in our research organization is primarily
attributable to the acquisition of Giga, which provided for an additional 91
research personnel. The increase in expense as a percentage of revenues was
primarily due to greater compensation costs and the increase in the number of
events held during the period as a result of the Giga acquisition without a
corresponding revenue increase.

SELLING AND MARKETING. Selling and marketing expenses increased as a percentage
of total revenues to 34% in the three months ended June 30, 2003 from 32% in the
three months ended June 30, 2002. These expenses increased 43% to $11.8 million
in the three months ended June 30, 2003 from $8.3 million in the three months
ended June 30, 2002. The increase in expenses and expenses as a percentage of
total revenues was primarily attributable to greater compensation costs, as
headcount in our sales organization increased to 207 employees at June 30, 2003
from 127 employees at June 30, 2002. The increased headcount in our sales
organization is primarily attributable to the acquisition of Giga, which
provided for an additional 82 sales personnel.

GENERAL AND ADMINISTRATIVE. General and administrative expenses decreased as a
percentage of total revenues to 11% in the three months ended June 30, 2003 from
13% in the three months ended June 30, 2002. These expenses increased 12% to
$3.8 million in the three months ended June 30, 2003 from $3.4 million in the
three months ended June 30, 2002. The increase in expenses was primarily due to
greater compensation costs, professional fees, and rent expenses as a result of
the Giga acquisition. The decrease in expenses as a percentage of revenues is
primarily attributable to an increased revenue base as a result of the
acquisition of Giga.

DEPRECIATION. Depreciation expense decreased 7% to $1.8 million in the three
months ended June 30, 2003 from $2.0 million in the three months ended June 30,
2002. The decrease in these expenses was principally due to the write-off of
certain depreciable assets in connection with the workforce reorganizations in
July 2002 partially offset by additional depreciation expense from fixed assets
acquired as part of the acquisition of Giga and other capital expenditures
during the three months ended June 30, 2003.

                                       16



AMORTIZATION OF INTANGIBLE ASSETS. Amortization of intangible assets increased
to $2.6 million in the three months ended June 30, 2003 from $82,000 in the
three months ended June 30, 2002. This increase in amortization expense is
attributable to the amortization of intangible assets acquired in connection
with the acquisition of Giga.

INTEGRATION COSTS. Integration costs are related to our acquisition of Giga,
and are primarily related to orientation events to familiarize Forrester and
Giga employees and data migration.

OTHER INCOME, NET. Other income, consisting primarily of interest income,
decreased 45% to $819,000 during the three months ended June 30, 2003 from $1.5
million during the three months ended June 30, 2002. The decrease is primarily
attributable to declines in interest income resulting from lower cash and
investment balances available for investment as a result of the cash paid for
the acquisition of Giga, coupled with lower returns on invested capital.

IMPAIRMENTS OF NON-MARKETABLE INVESTMENTS. Impairments of non-marketable
investments resulted in net charges of $272,000 during the three months ended
June 30, 2003 compared to $486,000 during the three months ended June 30, 2002.

PROVISION FOR INCOME TAXES. During the three months ended June 30, 2003, we
recorded an income tax provision of $61,000 reflecting an effective tax rate of
31%. During the three months ended June 30, 2002, we recorded a tax provision of
$309,000, which reflected an effective tax rate of 8%. The increase in our
effective tax rate for fiscal year 2003 resulted primarily from our tax-exempt
investment income comprising a smaller percentage of our estimated total pre-tax
income in 2003 as compared to 2002.

SIX MONTHS ENDED JUNE 30, 2003 AND JUNE 30, 2002

REVENUES. Total revenues increased 16% to $59.5 million in the six months ended
June 30, 2003 from $51.5 million in the six months ended June 30, 2002. The
acquisition of Giga closed on February 28, 2003 and, as such, Giga's operations
have been included in the consolidated financial statements since February 28,
2003.

Revenues from research services increased 20% to $45.4 million in the six months
ended June 30, 2003 from $37.8 million in the six months ended June 30, 2002 and
comprised 76% and 73% of total revenues during the six months ended June 30,
2003 and 2002, respectively. Increases in total revenues and revenues from
research services were primarily attributable to increases in agreement value
and client companies as a result of the Giga acquisition compared to the same
six-month period in 2002. No single client company accounted for more than 2% of
revenues during the six months ended June 30, 2003 or 2002.

Advisory services and other revenues increased 3% to $14.1 million in the six
months ended June 30, 2003 from $13.7 million in the six months ended June 30,
2002. During the six months ended June 30, 2003, we held three Forrester Forums,
one Forrester Summit and four Giga events as compared to three Forrester Forums
and four Forrester Summit's held during the six months ended June 30, 2002. The
increase in advisory services and other revenues is primarily attributable to an
increase in the number of research employees delivering advisory services to 203
employees at June 30, 2003 from 118 employees at June 30, 2002. The increased
headcount in our research organization is primarily attributable to the
acquisition of Giga.

Revenues attributable to customers outside the United States increased 17% to
$16.9 million in the six months ended June 30, 2003 from $14.5 million in the
six months ended June 30, 2002. Revenues attributable to customers outside the
United States remained constant as a percentage of total revenues at 28% during
the six months ended June 30, 2003 and 2002. The increase in international
revenues in dollars is primarily attributable to the acquisition of Giga.

COST OF SERVICES AND FULFILLMENT. Cost of services and fulfillment increased as
a percentage of total revenues to 40% in the six months ended June 30, 2003 from
35% in the six months ended June 30, 2002. These expenses increased 34% to $23.9
million in the six months ended June 30, 2003 from $17.9 million in the six
months ended June 30, 2002. The increase in expense was primarily attributable
to greater compensation costs, as headcount in our research organization
increased to 203 employees at June 30, 2003 from 118 employees at June 30, 2002.
The increased headcount in our research organization is primarily attributable
to the acquisition of Giga, which provided for an additional 91 research
personnel. The increase in expense as a percentage of revenues was primarily due
to greater compensation costs and the increase in the number of events held
during the period as a result of the Giga acquisition without a corresponding
revenue increase.

                                       17



SELLING AND MARKETING. Selling and marketing expenses increased as a percentage
of total revenues to 33% in the six months ended June 30, 2003 from 32% in the
six months ended June 30, 2002. These expenses increased 19% to $19.8 million in
the six months ended June 30, 2003 from $16.7 million in the six months ended
June 30, 2002. The increase in expenses and expenses as a percentage of total
revenues was primarily attributable to greater compensation costs, as headcount
in our sales organization increased to 207 employees at June 30, 2003 from 127
employees at June 30, 2002. The increased headcount in our sales organization is
primarily attributable to the acquisition of Giga, which provided for an
additional 82 sales personnel.

GENERAL AND ADMINISTRATIVE. General and administrative expenses decreased as a
percentage of total revenues to 12% in the six months ended June 30, 2003 from
13% in the six months ended June 30, 2002. These expenses increased 5% to $7.1
million in the six months ended June 30, 2003 from $6.7 million in the six
months ended June 30, 2002. The increase in expenses was primarily due to
greater compensation costs, professional fees, and rent expenses as a result of
the Giga acquisition. The decrease in expenses as a percentage of revenues is
primarily attributable to an increased revenue base as a result of the
acquisition of Giga.

DEPRECIATION. Depreciation expense decreased 13% to $3.5 million in the six
months ended June 30, 2003 from $4.1 million in the six months ended June 30,
2002. The decrease in these expenses was principally due to the write-off of
certain depreciable assets in connection with the workforce reorganizations in
July 2002 partially offset by additional depreciation expense from fixed assets
acquired as part of the acquisition of Giga and other capital expenditures
during the six months ended June 30, 2003.

AMORTIZATION OF INTANGIBLE ASSETS. Amortization of intangible assets increased
to $3.5 million in the six months ended June 30, 2003 from $164,000 in the six
months ended June 30, 2002. This increase in amortization expense is a result of
the amortization of intangible assets acquired in connection with the
acquisition of Giga.

INTEGRATION COSTS. Integration costs are related to our acquisition of Giga
Information Group, Inc., and are primarily related to orientation events to
familiarize Forrester and Giga employees and data migration.

OTHER INCOME, NET. Other income, consisting primarily of interest income,
decreased 21% to $2.4 million during the six months ended June 30, 2003 from
$3.0 million during the six months ended June 30, 2002. The decrease is
primarily due to declines in interest income resulting from lower cash and
investment balances available for investment as a result of the cash paid for
the acquisition of Giga, coupled with lower returns on invested capital. Other
income for the six months ended June 30, 2003 includes realized gains on the
sales of marketable securities of $509,000 compared to minimal gains on the
sales of marketable securities during the six months ended June 30, 2002.

IMPAIRMENTS OF NON-MARKETABLE INVESTMENTS. Impairments of non-marketable
investments resulted in net charges of $572,000 during the six months ended June
30, 2003 compared to $2.7 million during the six months ended June 30, 2002.

PROVISION FOR INCOME TAXES. During the six months ended June 30, 2003, we
recorded an income tax provision of $862,000 reflecting an effective tax rate of
31%. During the six months ended June 30, 2002, we recorded a tax benefit of
$223,000, which reflected an effective tax rate of 8%. The increase in our
effective tax rate for fiscal year 2003 resulted primarily from our tax-exempt
investment income comprising a smaller percentage of our estimated total pre-tax
income in 2003 as compared to 2002.

LIQUIDITY AND CAPITAL RESOURCES

We have financed our operations primarily through funds generated from
operations. Memberships for research services, which constituted approximately
76% of our revenues during the six months ended June 30, 2003, are annually
renewable and are generally payable in advance. We generated cash from operating
activities of $4.9 million and $2.3 million during the six months ended June 30,
2003 and 2002, respectively.

During the six months ended June 30, 2003, we generated $3.5 million of cash
from investing activities, consisting primarily of $62.6 million received from
net sales of marketable securities, offset by $56.1 million for the purchase of
Giga, $2.2 million for net purchases of non-marketable investments and $1.0 for
purchases of property and equipment. We regularly invest excess funds in
short-and intermediate-term interest-bearing obligations of investment grade.

During the six months ended June 30, 2003, we used $5.7 million of cash in
financing activities, consisting of $5.3 million for repurchases of our common
stock and $1.9 million for the net investment in structured stock repurchase

                                       18



programs, offset by $1.5 million in proceeds from the exercise of employee stock
options and issuance of common stock under our employee stock purchase plan.

In the first quarter of 2003, Forrester acquired Giga, a global technology
advisory firm, pursuant to a cash tender offer and second step merger. The
acquisition increased agreement value and the number of client companies and is
expected to reduce the operating expenses of the combined entity through
economies of scale. The aggregate purchase price was $62,477,000 in cash which
consisted of $60,347,000 for the acquisition of all outstanding shares of Giga
common stock of which $59,974,000 was paid as of June 30, 2003; $947,000 of
estimated direct acquisition costs of which $870,000 was paid as of June 30,
2003; and $1,183,000 for severance related to 27 employees of Giga terminated as
a result of the acquisition of which $524,000 was paid as of June 30, 2003. The
remaining payments for the acquisition of the stock and the direct acquisition
costs are expected to be made during the three months ended September 30, 2003.
The remaining severance payments are expected to be completed by March 31, 2004.

As of June 30, 2003, we had cash and cash equivalents of $13.9 million and
marketable securities of $121.7 million. We do not have a line of credit and do
not anticipate the need for one in the foreseeable future. We plan to continue
to introduce new products and services and expect to make minimal investments in
our infrastructure during the next 12 months. We believe that our current cash
balance, marketable securities, and cash flows from operations will satisfy
working capital, financing activities, and capital expenditure requirements for
at least the next two years.

In October 2001, we announced a program authorizing the repurchase of up to $50
million of our common stock. The shares repurchased may be used, among other
things, in connection with our employee stock option and stock purchase plans
and for potential acquisitions. As of June 30, 2003, we had repurchased 1.7
million shares of common stock at an aggregate cost of approximately $27.4
million.

During the three months ended June 30, 2003, we entered into a structured stock
repurchase agreement giving us the right to acquire shares of our common stock
in exchange for an up-front net payment of $2.0 million expiring in August 2003.
Pursuant to the agreement, if our stock price is above $15.47 on the expiration
date, we will have the investment of $2.0 million returned with a premium. If
our stock price is below $15.47 on the expiration date, we will receive
approximately 136,000 shares of our common stock. The $2.0 million up-front net
payment is recorded in stockholder's equity as a reduction of additional paid-in
capital in the accompanying consolidated balance sheet.

During the three months ended March 31, 2003, we entered into a similar
agreement in exchange for an up-front net payment of $2.0 million recorded as a
reduction of additional paid-in-capital. Upon expiration of the agreement in
June 2003, we received approximately $2.1 million of cash which was recorded as
additional paid-in capital.

In June 2000, we committed to invest $20.0 million in two private equity
investment funds over a period of up to five years. We have adopted a cash bonus
plan to pay bonuses, after the return of invested capital, measured by the
proceeds of a portion of the share of net profits from these investments, if
any, to certain key employees, subject to the terms and conditions of the plan.
The payment of such bonuses would result in compensation expense with respect to
the amounts so paid. As of June 30, 2003, we had contributed approximately $14.4
million to the funds. The timing and amount of future contributions are entirely
within the discretion of the investment funds.

As of June 30, 2003, we had recorded total write-downs to the private equity
funds of approximately $4.2 million as a result of the impairment of certain
investments within the funds. The timing of the recognition of future gains or
losses from the investment funds is beyond our control. As a result, it is not
possible to predict when we will recognize such gains or losses, if we will
award cash bonuses based on the net profit from such investments, or when we
will incur compensation expense in connection with the payment of such bonuses.
If the investment funds realize large gains or losses on their investments, we
could experience significant variations in our quarterly results unrelated to
our business operations. These variations could be due to significant gains or
losses or to significant compensation expenses. While gains may offset
compensation expenses in a particular quarter, there can be no assurance that
related gains and compensation expenses will occur in the same quarter.

As of June 30, 2003, we had future contractual obligations as follows*:



                                                   FUTURE PAYMENTS DUE BY YEAR
                           ---------------------------------------------------------------------
CONTRACTUAL OBLIGATIONS      TOTAL     2003       2004        2005      2006     2007     2008
- -----------------------    --------  --------  ---------    --------  --------  -------  -------
                                                      (IN THOUSANDS)
                                                                    
Operating leases           $ 43,384   $ 5,715   $ 11,240    $ 10,809   $ 7,780  $ 3,088  $ 4,752
                           ========  ========  =========    ========  ========  =======  =======


                                       19



- ------------
*        The above table does not include the remaining $5.6 million of capital
         commitments to the private equity funds described above due to the
         uncertainty in timing of capital calls made by such funds to pay this
         remaining capital commitment. The above table also does not include
         future minimum rentals to be received under subleases of $5.4 million.

We do not maintain any off-balance sheet financing arrangements.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

The following discussion about our market risk disclosures involves
forward-looking statements. Actual results could differ materially from those
projected in the forward-looking statements. We are exposed to market risk
related to changes in interest rates and foreign currency exchange rates. We do
not use derivative financial instruments for speculative or trading purposes.

INTEREST RATE SENSITIVITY. We maintain an investment portfolio consisting mainly
of corporate, federal agency, and state and municipal obligations with a
weighted-average maturity of approximately 15 months. These available-for-sale
securities are subject to interest rate risk and will fall in value if market
interest rates increase. We have the ability to hold our fixed income
investments until maturity. Therefore, we would not expect our operating results
or cash flows to be affected to any significant degree by a sudden change in
market interest rates on our securities portfolio. The following table provides
information about our investment portfolio. For investment securities, the table
presents principal cash flows and related weighted-average interest rates by
expected maturity dates.

Principal amounts by expected maturity in U.S. dollars are as follows:



                                      FAIR VALUE
                                      AT JUNE 30,
                                          2003       FY 2003     FY 2004    FY 2005   FY 2006    FY 2007
                                      -----------   ----------   --------   -------   --------   --------
                                                               (DOLLARS IN THOUSANDS)
                                                                               
Cash equivalents                      $     5,048   $    5,048   $     --   $    --   $     --   $     --
Weighted average interest rate               1.26%        1.26%        --        --         --         --

Investments                           $   121,749   $   61,904   $ 11,722   $14,366   $ 15,761   $ 17,996
Weighted average interest rate               2.94%        1.94%      3.35%     3.80%      4.41%      4.10%

Total portfolio                       $   126,797   $   66,170   $ 11,722   $14,366   $ 15,761   $ 17,996
Weighted average interest rate               2.87%        1.89%      3.35%     3.80%      4.41%      4.10%


FOREIGN CURRENCY EXCHANGE. On a global level, we face exposure to movements in
foreign currency exchange rates. This exposure may change over time as business
practices evolve and could have a material adverse impact on our financial
results. Historically, our primary exposure has been related to non-U.S.
dollar-denominated operating expenses in Canada and Asia, where we sell
primarily in U.S. dollars. The introduction of the Euro as a common currency for
members of the European Monetary Union has not, to date, had a significant
impact on our financial position or results of operations. To date, we have not
entered into any hedging agreements. However, we are prepared to hedge against
fluctuations that the Euro, or other foreign currencies, will have on foreign
exchange exposure if this exposure becomes material. As of June 30, 2003, the
total assets related to non-US dollar denominated currencies that are subject to
foreign currency exchange risk was approximately $11.4 million.

ITEM 4. CONTROLS AND PROCEDURES

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES. Our management, with the
participation of our principal executive officer and principal financial
officer, has evaluated the effectiveness of our disclosure controls and
procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities
Exchange Act of 1934, as amended (the "Exchange Act")), as of the end of the
period covered by this Quarterly Report on Form 10-Q. Based on such evaluation,
our principal executive officer and principal financial officer have concluded
that as of such date, our disclosure controls and procedures were designed to
ensure that information required to be disclosed by us in reports that we file
or submit under the Exchange Act is recorded, processed, summarized and reported
within the time periods specified in applicable SEC rules and forms and were
effective.

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING. There was no change in our
internal control over financial reporting (as defined in Rules 13a-15(f) and
15d-15(f) under the Exchange Act) that occurred during the period covered by
this Quarterly Report on Form 10-Q that has materially affected, or is
reasonably likely to materially affect, our internal control over financial
reporting.

                                       20



                           PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

Forrester is not currently a party to any material legal proceedings.

ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY-HOLDERS

The Annual Meeting of Stockholders was held on May 13, 2003. At this meeting,
Robert M. Galford was re-elected as a Class III Director of the Board of
Directors. Below are the votes by which such Director was elected:



                           Total Vote      Total Vote Withheld
                          For Director        From Director
- --------------------------------------------------------------
                                           
Robert M. Galford          20,333,799             168,174


ITEM 5. OTHER INFORMATION

None.

ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits

31.1 Certification of the Chief Executive Officer pursuant to Section 13a-15 of
the Securities Exchange Act of 1934.

31.2 Certification of the Chief Financial Officer pursuant to Section 13a-15 of
the Securities Exchange Act of 1934.

32.1 Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350.

32.2 Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350.

(b) Reports on Form 8-K

Forrester filed a Current Report on Form 8-K on April 30, 2003 disclosing under
Item 9 the Company's first quarter press release dated April 30, 2003.

On May 13, 2003, Forrester filed Amendment No. 1 to its Current Report on Form
8-K (originally filed on March 14, 2003) disclosing under Item 7 the
supplemental financial statements required from the acquisition of Giga.

                                       21



                                   SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                              FORRESTER RESEARCH, INC.

                              By: /s/ George F. Colony
                                  -----------------------------------
                              George F. Colony
                              Chairman of the Board of Directors
                              and Chief Executive Officer (principal
                              executive officer)

Date: August 14, 2003

                              By: /s/ Warren Hadley
                                  -----------------------------------
                              Warren Hadley
                              Chief Financial Officer and Treasurer
                              (principal financial and accounting officer)

Date: August 14, 2003

                                       22



                                  Exhibit Index



EXHIBIT NO.                                          DOCUMENT
- -----------                                          --------
                  
   31.1              Certification of the Chief Executive Officer pursuant to Section 13a-15 of the Securities
                     Exchange Act of 1934.

   31.2              Certification of the Chief Financial Officer pursuant to Section 13a-15 of the Securities
                     Exchange Act of 1934.

   32.1              Certification of the Chief Executive Officer pursuant to 18 U.S.C. 1350.

   32.2              Certification of the Chief Financial Officer pursuant to 18 U.S.C. 1350.