1 EXHIBIT 10.28 September 10, 1996 Ms. Olga Conley Vice President of Finance DM Management 25 Recreation Park Road Hingham, MA 02043 Dear Olga: In response to your letter of even date, the Bank hereby waives the covenant default at June 29, 1996 as outlined in the same correspondence. This does not operate as a waiver of any covenant violations not disclosed to the Bank nor as a waiver of any future covenant defaults. Please feel free to call with any additional questions or concerns. Very truly yours, Fleet National Bank /s/ Luke G. Tsokanis - -------------------- By: Luke G. Tsokanis Its: Vice President