1
                                                                   EXHIBIT 1.1

              [Form of Underwriting Agreement - To be negotiated]

                                2,500,000 Shares

                              VOICETEK CORPORATION

                                  Common Stock

                             UNDERWRITING AGREEMENT
                             ----------------------

                                                           March __, 1997



Oppenheimer & Co., Inc.
First Albany Corporation
c/o Oppenheimer & Co., Inc.
Oppenheimer Tower
World Financial Center
New York, New York 10281

On behalf of the Several Underwriters named on Schedule I attached
hereto.


Ladies and Gentlemen:

     Voicetek Corporation, a Massachusetts corporation (the "Company"), and the
selling stockholders named on Schedule II attached to this Agreement (the
"Selling Stockholders") propose to sell to you and the other underwriters named
on Schedule I to this Agreement (the "Underwriters"), for whom you are acting as
Representatives, an aggregate of 2,500,000 shares (the "Firm Shares") of the
Company's Common Stock, $.01 par value (the "Common Stock"). Of the 2,500,000
Firm Shares, 2,000,000 are to be issued and sold by the Company and 500,000 are
to be sold by the Selling Stockholders. In addition, the Selling Stockholders
propose to grant to the Underwriters an option to purchase up to an additional
375,000 shares (the "Option Shares") of Common Stock from them for the purpose
of covering over-allotments in connection with the sale of the Firm Shares. The
Firm Shares and the Option Shares are together called the "Shares."

     1. SALE AND PURCHASE OF THE SHARES. On the basis of the representations,
warranties and agreements contained in, and subject to the terms and conditions
of, this Agreement:

          (a) The Company and the Selling Stockholders agree, severally and not
     jointly, to sell to each of the Underwriters, and each of the Underwriters
     agrees, severally and not jointly, to purchase, at $_____ per share (the
     "Initial Price"), the number of Firm Shares (adjusted by the
     Representatives to eliminate fractions) which bears the same proportion of
     the total number of Firm Shares to be sold by the Company or the Selling
     Stockholders, as the case may be, as the number of Firm Shares set forth
     opposite the name of such Underwriter on Schedule I attached to this
     Agreement bears to the total number of Firm Shares to be sold by the
     Company and the Selling Stockholders.

          (b) The Selling Stockholders, severally and not jointly, grant to the
     Underwriters an option to purchase, severally and not jointly, all or any
     part of the



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     Option Shares at the Initial Price. The number of Option Shares to be
     purchased by each Underwriter shall be the same percentage (adjusted by the
     Representatives to eliminate fractions) of the total number of Option
     Shares to be purchased by the Underwriters as such Underwriter is
     purchasing of the Firm Shares. Such option may be exercised only to cover
     over- allotments in the sales of the Firm Shares by the Underwriters and
     may be exercised in whole or in part at any time on or before 12:00 noon,
     New York City time, on the business day before the Firm Shares Closing Date
     (as defined below), and only once thereafter within 30 days after the date
     of this Agreement, in each case upon written or facsimile notice, or verbal
     or telephonic notice confirmed by written or facsimile notice, by the
     Representatives to the Company no later than 12:00 noon, New York City
     time, on the business day before the Firm Shares Closing Date or at least
     two business days before the Option Shares Closing Date (as defined below),
     as the case may be, setting forth the number of Option Shares to be
     purchased and the time and date (if other than the Firm Shares Closing
     Date) of such purchase.

     2. DELIVERY AND PAYMENT. Delivery of the certificates for the Firm Shares
shall be made by the Company and the Custodian (as hereinafter defined) on
behalf of the Selling Stockholders to the Representatives for the respective
accounts of the Underwriters, and payment of the purchase price by certified or
official bank check or checks payable in New York Clearing House (next day)
funds to the Company and the Custodian, respectively, shall take place at the
offices of Oppenheimer & Co., Inc., at Oppenheimer Tower, World Financial
Center, New York, New York 10281, at 10:00 a.m., New York City time, on the
third business day following the date of this Agreement; provided, however, that
if the Shares sold hereunder are priced and this Agreement is entered into after
4:30 p.m., New York City time, on any business day, payment and delivery in
respect of the Firm Shares shall take place on the fourth business day following
the date of this Agreement; in either case, unless another time and date, not
later than 10 business days after the date of this Agreement, shall be agreed
upon by the Company, the Selling Stockholders and the Representatives (such time
and date of delivery and payment are called the "Firm Shares Closing Date").

     In the event the option with respect to the Option Shares is exercised,
delivery of the certificates for the Option Shares shall be made by the
Custodian to the Representatives for the respective accounts of the
Underwriters, and payment of the purchase price by certified or official bank
check or checks payable in New York Clearing House (next day) funds to the
Selling Shareholders shall take place at the offices of Oppenheimer & Co., Inc.
specified above at the time and on the date (which may be the same date as, but
in no event shall be earlier than, the Firm Shares Closing Date) specified in
the notice referred to in Section 1(b) (such time and date of delivery and
payment are called the "Option Shares Closing Date"). The Firm Shares Closing
Date and the Option Shares Closing Date are called, individually, a "Closing
Date" and, together, the "Closing Dates."

     Certificates evidencing the Shares shall be registered in such names and
shall be in such denominations as the Representatives shall request at least two
full business days before the Firm Shares Closing Date or, in the case of Option
Shares, on the day of notice of exercise of the option as described in Section
1(b) and shall be made available to the Representatives for checking and
packaging, at such place as is designated by the Representatives, on the full
business day before the Firm Shares Closing Date (or the Option Shares Closing
Date in the case of the Option Shares).











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     3. REGISTRATION STATEMENT AND PROSPECTUS; PUBLIC OFFERING. The Company has
prepared in conformity with the requirements of the Securities Act of 1933, as
amended (the "Securities Act"), and the published rules and regulations
thereunder (the "Rules") adopted by the Securities and Exchange Commission (the
"Commission") a registration statement on Form S-1 (No. 333-____), including a
preliminary prospectus relating to the Shares, and has filed with the Commission
the Registration Statement (as hereinafter defined) and such amendments thereof
as may have been required to the date of this Agreement. Copies of such
Registration Statement (including all amendments thereof) and of the related
preliminary prospectus have heretofore been delivered by the Company to you. The
term "preliminary prospectus" means any preliminary prospectus (as described in
Rule 430 of the Rules) included at any time as a part of the Registration
Statement. The Registration Statement as amended at the time and on the date it
becomes effective (the "Effective Date"), including all exhibits and
information, if any, deemed to be part of the Registration Statement pursuant to
Rule 424(b) and Rule 430A of the Rules, is called the "Registration Statement."
The term "Prospectus" means the prospectus in the form first used to confirm
sales of the Shares (whether such prospectus was included in the Registration
Statement at the time of effectiveness or was subsequently filed with the
Commission pursuant to Rule 424(b) of the Rules).

     The Company and the Selling Stockholders understand that the Underwriters
propose to make a public offering of the Shares, as set forth in and pursuant to
the Prospectus, as soon after the Effective Date and the date of this Agreement
as the Representatives deem advisable. The Company and the Selling Stockholders
hereby confirm that the Underwriters and dealers have been authorized to
distribute or cause to be distributed each preliminary prospectus and are
authorized to distribute the Prospectus (as from time to time amended or
supplemented if the Company furnishes amendments or supplements thereto to the
Underwriters).

     4. REPRESENTATIONS AND WARRANTIES OF THE COMPANY AND THE SELLING
STOCKHOLDERS. The Company and the Selling Stockholders hereby, jointly and
severally, represent and warrant to each Underwriter as follows:

          (a) On the Effective Date the Registration Statement complied, and on
     the date of the Prospectus, on the date any post-effective amendment to the
     Registration Statement shall become effective, on the date any supplement
     or amendment to the Prospectus is filed with the Commission and on each
     Closing Date, the Registration Statement and the Prospectus (and any
     amendment thereof or supplement thereto) will comply, in all material
     respects, with the applicable provisions of the Securities Act and the
     Rules and the Securities Exchange Act of 1934, as amended (the "Exchange
     Act"), and the rules and regulations of the Commission thereunder; the
     Registration Statement did not, as of the Effective Date, contain any
     untrue statement of a material fact or omit to state any material fact
     required to be stated therein or necessary in order to make the statements
     therein not misleading; and on the other dates referred to above neither
     the Registration Statement nor the Prospectus, nor any amendment thereof or
     supplement thereto, will contain any untrue statement of a material fact or
     will omit to state any material fact required to be stated therein or
     necessary in order to make the statements therein not misleading. When any
     related preliminary prospectus was first filed with the Commission (whether
     filed as part of the Registration Statement or any amendment thereto or
     pursuant to Rule 424(a) of the Rules) and when any amendment thereof or
     supplement thereto was first filed with the Commission, such preliminary
     prospectus as amended or supplemented complied in all material respects
     with the applicable provisions of the Securities Act and the Rules and did
     not contain any untrue statement of a material fact or








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     omit to state any material fact required to be stated therein or necessary
     in order to make the statements therein not misleading. Notwithstanding the
     foregoing, the Company and the Selling Stockholders make no representation
     or warranty as to the last paragraph on the cover page of the Prospectus,
     the paragraph with respect to stabilization on the inside front cover page
     of the Prospectus and the statements contained under the caption
     "Underwriting" in the Prospectus. The Company and the Selling Stockholders
     acknowledge that the statements referred to in the previous sentence
     constitute the only information furnished in writing by the Representatives
     on behalf of the Underwriters specifically for inclusion in the
     Registration Statement, any preliminary prospectus or the Prospectus.

          (b) All contracts and other documents required to be filed as exhibits
     to the Registration Statement have been filed with the Commission as
     exhibits to the Registration Statement.

          (c) The financial statements of the Company (including all notes and
     schedules thereto) included in the Registration Statement and Prospectus
     present fairly the financial position, results of operations and cash flows
     and the stockholders' equity and the other information purported to be
     shown therein of the Company at the respective dates and for the respective
     periods to which they apply; and such financial statements have been
     prepared in conformity with generally accepted accounting principles,
     consistently applied throughout the periods involved, and all adjustments
     necessary for a fair presentation of the results for such periods have been
     made.

          (d) Coopers & Lybrand LLP, whose reports filed with the Commission as
     a part of the Registration Statement, are and, during the periods covered
     by their reports, were independent public accountants as required by the
     Securities Act and the Rules.

          (e) The Company has been duly incorporated and is validly existing as
     a corporation in good standing under the laws of the Commonwealth of
     Massachusetts. The Company has no subsidiaries and does not control,
     directly or indirectly, any corporation, partnership, joint venture,
     association or business. The Company is duly qualified and in good standing
     as a foreign corporation in each jurisdiction in which the character or
     location of its assets or properties (owned, leased or licensed) or the
     nature of its business makes such qualification necessary except for such
     jurisdictions where the failure to so qualify would not have a material
     adverse effect on the assets or properties, business, results of operations
     or financial condition of the Company. Except as disclosed in the
     Registration Statement and the Prospectus, the Company does not own, lease
     or license any asset or property or conduct any business outside the United
     States of America. The Company has all requisite corporate power and
     authority, and all necessary authorizations, approvals, consents, orders,
     licenses, certificates and permits of and from all governmental or
     regulatory bodies or any other person or entity, to own, lease and license
     its assets and properties and conduct its businesses as now being conducted
     and as described in the Registration Statement and the Prospectus except
     for such authorizations, approvals, consents, orders, material licenses,
     certificates and permits the failure to so obtain would not have a material
     adverse effect upon the assets or properties, business, results of
     operations, prospects or condition (financial or otherwise) of the Company;
     no such authorization, approval, consent, order, license, certificate or
     permit contains a materially burdensome restriction other than as disclosed
     in the Registration Statement and the Prospectus; and the Company has all
     such corporate power and



                                      -4-
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     authority, and such authorizations, approvals, consents, orders, licenses,
     certificates and permits to enter into, deliver and perform this Agreement
     and to issue and sell the Shares (except as may be required under state and
     foreign Blue Sky laws).

          (f) The Company owns or possesses adequate and enforceable rights to
     use all patents, patent applications, trademarks, trademark applications,
     trade names, service marks, copyrights, copyright applications, licenses,
     know-how and other similar rights and proprietary knowledge (collectively,
     "Intangibles") described in the Registration Statement as owned or licensed
     by the Company. To the Company's knowledge, there are no other Intangibles
     necessary for the conduct of its business as described in the Registration
     Statement and the Prospectus. The Company has not received any notice of,
     and to its best knowledge is not aware of, any infringement of or conflict
     with asserted rights of others with respect to any Intangibles owned or
     licensed by the Company which, singly or in the aggregate, if the subject
     of an unfavorable decision, ruling or finding, would have a material
     adverse effect upon the assets or properties, business, results of
     operations, prospects or condition (financial or otherwise) of the Company.

          (g) The Company has good title to each of the items of personal
     property which are reflected in the financial statements referred to in
     Section 4(c) or are referred to in the Registration Statement and the
     Prospectus as being owned by it and valid and enforceable leasehold
     interests in each of the items of real and personal property which are
     referred to in the Registration Statement and the Prospectus as being
     leased by it, in each case free and clear of all liens, encumbrances,
     claims, security interests and defects, other than those described in the
     Registration Statement and the Prospectus and those which do not and will
     not have a material adverse effect upon the assets or properties, business,
     results of operations, prospects or condition (financial or otherwise) of
     the Company.

          (h) There is no litigation or governmental or other proceeding or
     investigation before any court or before or by any public body or board
     pending or, to the Company's best knowledge, threatened against, or
     involving the assets, properties or business of, the Company which, if
     determined adversely to the Company, would materially adversely affect the
     value or the operation of any such assets or properties or the business,
     results of operations, prospects or condition (financial or otherwise) of
     the Company.

          (i) Subsequent to the respective dates as of which information is
     given in the Registration Statement and the Prospectus, except as described
     therein, (i) there has not been any material adverse change in the assets
     or properties, business, results of operations, prospects or condition
     (financial or otherwise), of the Company, whether or not arising from
     transactions in the ordinary course of business; (ii) the Company has not
     sustained any material loss or interference with its assets, businesses or
     properties (whether owned or leased) from fire, explosion, earthquake,
     flood or other calamity, whether or not covered by insurance, or from any
     labor dispute or any court or legislative or other governmental action,
     order or decree; and (iii) and since the date of the latest balance sheet
     included in the Registration Statement and the Prospectus, except as
     reflected in the Registration Statement or the Prospectus, the Company has
     not (a) issued any securities or incurred any liability or obligation,
     direct or contingent, for borrowed money, except such liabilities or
     obligations incurred in the ordinary course of business,










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     (b) entered into any transaction not in the ordinary course of business or
     (c) declared or paid any dividend or made any distribution on any shares of
     its stock or redeemed, purchased or otherwise acquired or agreed to redeem,
     purchase or otherwise acquire any shares of its stock.

          (j) There is no document or contract of a character required to be
     described in the Registration Statement or Prospectus or to be filed as an
     exhibit to the Registration Statement which is not described or filed as
     required. Each agreement listed in the Exhibits to the Registration
     Statement is in full force and effect and is valid and enforceable by and
     against the Company in accordance with its terms, assuming the due
     authorization, execution and delivery thereof by each of the other parties
     thereto. Neither the Company, nor, to the best of the Company's knowledge,
     any other party is in default in the observance or performance of any term
     or obligation to be performed by it under any such agreement, and no event
     has occurred which with notice or lapse of time or both would constitute
     such a default, in any such case which default or event would have a
     material adverse effect on the assets or properties, business, results of
     operations, prospects or condition (financial or otherwise) of the Company.
     No default exists, and no event has occurred which with notice or lapse of
     time or both would constitute a default, in the due performance and
     observance of any term, covenant or condition, by the Company of any other
     agreement or instrument to which the Company is a party or by which it or
     its properties or business may be bound or affected which default or event
     would have a material adverse effect on the assets or properties, business,
     results of operations, prospects or condition (financial or otherwise) of
     the Company.

          (k) The Company is not in violation of any term or provision of its
     Articles of Organization, as amended, or By-Laws, as amended, or of any
     franchise, license, permit, judgment, decree, order, statute, rule or
     regulation, where the consequences of such violation would have a material
     adverse effect on the assets or properties, business, results of
     operations, prospects or condition (financial or otherwise) of the Company.

          (l) Neither the execution, delivery and performance of this Agreement
     by the Company nor the consummation of any of the transactions contemplated
     hereby (including, without limitation, the issuance and sale by the Company
     of the Shares and the sale by the Selling Stockholders of the Shares to be
     sold by them) will give rise to a right to terminate or accelerate the due
     date of any payment due under, or conflict with or result in the breach of
     any term or provision of, or constitute a default (or an event which with
     notice or lapse of time or both would constitute a default) under, or
     require any consent or waiver under, or result in the execution or
     imposition of any lien, charge or encumbrance upon any properties or assets
     of the Company pursuant to the terms of, any indenture, mortgage, deed of
     trust or other agreement or instrument to which the Company is a party or
     by which it or any of its properties or businesses is bound, or any
     franchise, license, permit, judgment, decree, order, statute, rule or
     regulation applicable to the Company or violate any provision of the
     Articles of Organization, as amended, or By-Laws, as amended, of the
     Company, except for such consents or waivers which have already been
     obtained and are in full force and effect.

          (m) The Company has an authorized and outstanding capital stock as set
     forth under the captions "Capitalization" and "Description of Capital
     Stock" in the Prospectus. All of the outstanding shares of Common Stock
     [and Series A









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     Preferred Stock, par value $.01 per share,] have been duly and validly
     issued and are fully paid and nonassessable and none of them was issued in
     violation of any preemptive or other similar right. The Shares to be issued
     and sold by the Company, when issued and sold by the Company pursuant to
     this Agreement, and the Shares to be sold by the Selling Stockholders, when
     sold by the Selling Stockholders pursuant to this Agreement, will be duly
     and validly issued, fully paid and nonassessable and none of them will be
     issued in violation of any preemptive or other similar right. Except as
     disclosed in the Registration Statement and the Prospectus, there is no
     outstanding option, warrant or other right calling for the issuance of, and
     there is no commitment, plan or arrangement to issue, any share of stock of
     the Company or any security convertible into, or exercisable or
     exchangeable for, such stock. The Common Stock and the Shares conform in
     all material respects to all statements in relation thereto contained in
     the Registration Statement and the Prospectus.

          (n) No holder of any security of the Company has the right to have any
     security owned by such holder included in the Registration Statement or to
     demand registration of any security owned by such holder during the period
     ending 180 days after the date of this Agreement, other than rights which
     have been waived. Each stockholder, director and executive officer of the
     Company has delivered to the Representatives his enforceable written
     agreement that he will not, for a period of 180 days after the date of this
     Agreement, offer for sale, sell, distribute, grant any option for the sale
     of, or otherwise dispose of, directly or indirectly, or exercise any
     registration rights with respect to, any shares of Common Stock (or any
     securities convertible into, exercisable for, or exchangeable for any
     shares of Common Stock) owned by him, without the prior written consent of
     Oppenheimer & Co., Inc., on behalf of the Underwriters.

          (o) Each stockholder listed on Schedule III hereto, director and
     executive officer of the Company has delivered to the Representatives his
     or her enforceable written agreement that, except, in the case of the
     Selling Stockholders, for the sale of the Shares to be sold by the Selling
     Stockholders pursuant to the Registration Statement, he, she or it will
     not, for a period of 180 days after the date of this Agreement, sell
     (including "short sales"), loan, pledge, assign, transfer, encumber,
     distribute, grant or other transfer or dispose of, directly or indirectly
     (collectively, "Transfer"), or offer, contract or otherwise agree to
     Transfer, any Common Stock or any other securities convertible into or
     exchangeable for Common Stock or any other equity securities of the Company
     owned by him, her or it, without the prior written consent of the
     Representatives, except for (i) sales to the several Underwriters pursuant
     to this Agreement or (ii) pursuant to will or the laws of intestate
     succession, provided the transferee thereof agrees in writing to be bound
     by such restrictions.

          (p) All necessary corporate action has been duly and validly taken by
     the Company to authorize the execution, delivery and performance of this
     Agreement and the issuance and sale of the Shares. This Agreement has been
     duly and validly authorized, executed and delivered by the Company and
     constitutes the legal, valid and binding obligation of the Company
     enforceable against the Company in accordance with its terms, except (i) as
     the enforceability thereof may be limited by bankruptcy, insolvency,
     reorganization, moratorium or other similar laws affecting the enforcement
     of creditors' rights generally and by general equitable principles and (ii)
     to the extent that rights to indemnity or contribution under this Agreement
     may be limited by Federal and state securities laws or the public policy
     underlying such laws.









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          (q) The Company is not involved in any labor dispute nor, to the
     knowledge of the Company, is any such dispute threatened, which dispute
     would have a material adverse effect on the assets or properties, business,
     results of operations, prospects or condition (financial or otherwise) of
     the Company.

          (r) No transaction has occurred between or among the Company and any
     of its officers, directors or stockholders, as the case may be, or any
     affiliate or affiliates of any such officer, director or stockholder, that
     is required to be described in and is not described in the Registration
     Statement and the Prospectus.

          (s) The Company has not taken, nor will it take, directly or
     indirectly, any action designed to or which might reasonably be expected to
     cause or result in, or which has constituted or which might reasonably be
     expected to constitute, the stabilization or manipulation of the price of
     the Common Stock to facilitate the sale or resale of any of the Shares.

          (t) The Company has filed all Federal, state, local and foreign tax
     returns which are required to be filed by it through the date hereof, or
     has received extensions thereof, and has paid all taxes shown on such
     returns and all assessments received by it to the extent that the same are
     material and have become due.

          (u) The Shares have been duly authorized for quotation on the National
     Association of Securities Dealers Automated Quotation ("NASDAQ") National
     Market System.

          (v) The Company has complied with all of the requirements and filed
     the required forms as specified in Florida Statutes Section 517.075.

     5. REPRESENTATIONS AND WARRANTIES OF THE SELLING STOCKHOLDERS. Each of the
Selling Stockholders, severally and not jointly, represents and warrants to each
Underwriter that:

          (a) Such Selling Stockholder is, and on the Firm Shares Closing Date
     will be, the sole lawful owner of the Shares to be sold by it hereunder,
     and has, and on such date will have, good and marketable title to the
     Shares to be sold by such Selling Stockholder hereunder, free and clear of
     any lien, charge, claim, encumbrance, security interest, stockholders'
     agreement, voting trust, restriction on transfer or other defect in title.

          (b) Such Selling Stockholder has, and on the Firm Shares Closing Date
     will have, full legal right, power and authority, and every approval,
     authorization or other consent, required to sell, assign, transfer and
     deliver such Shares in the manner provided in this Agreement; delivery of
     certificates for the Shares to be sold by such Selling Stockholder pursuant
     hereto will, upon payment therefor, pass good and marketable title thereto
     to each Underwriter, free and clear of any lien, charge, claim,
     encumbrance, security interest, stockholders' agreement, voting trust,
     restriction on transfer or other defect in title; and there are no
     outstanding options, warrants, rights or other agreements or arrangements
     requiring such Selling Stockholder at an time to transfer any Shares which
     may be sold to the Underwriters pursuant to this Agreement.











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          (c) Such Selling Stockholder has duly executed and delivered a power
     of attorney (the "Power of Attorney"), in the form heretofore delivered to
     the Representatives, appointing __________________ and __________________,
     as such Selling Stockholder's attorneys-in-fact (the "Attorneys-in-Fact"),
     each of them, together or individually with full power and authority to
     execute, deliver and perform this Agreement on behalf of such Selling
     Stockholder.

          (d) Such Selling Stockholder has duly executed and delivered a custody
     agreement (the "Custody Agreement"), in the form heretofore delivered to
     the Representatives pursuant to which certificates in negotiable form for
     the Shares to be sold by such Selling Stockholder under this Agreement were
     deposited with ___________________, as a custodian (the "Custodian"). The
     Custody Agreement and the Custodian's authority thereunder and the
     appointment of the Attorneys-in-Fact are irrevocable and the obligations of
     such Selling Stockholder hereunder and under the Custody Agreement are not
     subject to termination by such Selling Stockholder, except as provided in
     this Agreement, the Power of Attorney or the Custody Agreement, or by
     operation of law, whether by the death or incapacity of any trustee or
     executor or the termination of any trust or estate (if such Selling
     Stockholder is a trust or estate), the dissolution or liquidation of any
     corporation or partnership (if such Selling Stockholder is a corporation or
     a partnership), or the occurrence of any other event. If any event referred
     to in the preceding sentence should occur before the deliver of the Shares
     hereunder, the certificates for the Shares to be sold by such Selling
     Stockholder in accordance with the terms and conditions of this Agreement
     and the Custody Agreement, and action taken by the Custodian pursuant to
     the Custody Agreement shall be as valid as if such event had not occurred,
     whether or not the Custodian or the Attorneys-in-Fact, or any one of them,
     shall have received notice of such event.

          (e) The execution, delivery and performance of this Agreement, the
     Power of Attorney and the Custody Agreement and the consummation of the
     transactions to be performed by such Selling Stockholder contemplated
     hereby and thereby, including the delivery and sale of the Shares to be
     delivered and sold by such Selling Stockholder hereunder and thereunder,
     will not conflict with or result in a breach or violation of, or constitute
     a default (or an event which with notice or lapse of time or both would
     constitute a default) under, any agreement, indenture or other instrument
     to which such Selling Stockholder is a party or by which it is bound, or to
     which any of its assets or properties are subject or affected, nor will the
     performance by such Selling Stockholder of its obligations hereunder or
     thereunder violate any statute, rule, regulation or order or decree of any
     court or any governmental or regulatory agency, authority or body having
     jurisdiction over such Selling Stockholder or any of its assets or
     properties or result in the creation or imposition of any lien, charge,
     claim, security interest, encumbrance or restriction whatsoever upon such
     Shares.

          (f) Except for permits and similar authorizations required under the
     Securities Act, the securities or Blue Sky laws of certain jurisdictions,
     and such permits and authorizations which have been obtained, no consent,
     approval, authorization, license, permit or certificate or order of any
     court, governmental or regulatory agency, authority or body or financial
     institution is required in connection with the consummation of the
     transactions to be performed by such Selling Stockholder contemplated by
     this Agreement, including the delivery and sale of the Shares to be sold by
     such Selling Stockholder.











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          (g) Each of this Agreement, the Power of Attorney and the Custody
     Agreement has been duly and validly authorized, executed and delivered by
     such Selling Stockholder and constitutes a legal, valid and binding
     obligation of such Selling Stockholder, enforceable against such Selling
     Stockholder in accordance with its terms, except (i) as the enforceability
     thereof may be limited by bankruptcy, insolvency, fraudulent conveyance,
     reorganization, moratorium or other similar laws affecting the enforcement
     of creditors' rights generally and by general equitable principles and (ii)
     to the extent that rights to indemnity or contribution under this Agreement
     may be limited by Federal and state securities laws or the public policy
     underlying such laws.

          (h) All information furnished to the Company by such Selling
     Stockholder or on such Selling Stockholder's behalf for use in connection
     with the preparation of the Registration Statement and Prospectus
     (including, without limiting the generality of the foregoing, all
     representations and warranties of such Selling Stockholder in such Selling
     Stockholder's Power of Attorney and the information relating to such
     Selling Stockholder which is set forth in the Registration Statement under
     the caption "Principal and Selling Stockholders') is true and correct and
     does not omit any material fact necessary to make such information not
     misleading.

          (i) The sale by such Selling Stockholder of Shares pursuant hereto is
     not prompted by any adverse information concerning the Company.

          (j) Such Selling Stockholder has not since the filing of the
     Registration Statement (i) sold, bid for, purchased, attempted to induce
     any person to purchase, or paid anyone any compensation for soliciting
     purchases of, the Common Shares or (ii) paid or agreed to pay to any person
     any compensation for soliciting another to purchase any securities of the
     Company, except for the sale of the Shares by the Selling Stockholders
     under this Agreement.

          (k) Such Selling Stockholder has not taken and will not take, directly
     or indirectly, any action designed to cause or result in, or which has
     constituted or which might reasonably be expected to constitute, the
     stabilization or manipulation of the price of the Common Shares to
     facilitate the sale or resale of the Shares.

     6. CONDITIONS OF THE UNDERWRITERS' OBLIGATIONS. The obligations of the
Underwriters under this Agreement are several and not joint. The respective
obligations of the Underwriters to purchase the Shares are subject to each of
the following terms and conditions:

          (a) The Prospectus shall have been timely filed with the Commission in
     accordance with Section 7(A)(a) of this Agreement.

          (b) No order preventing or suspending the use of any preliminary
     prospectus or the Prospectus shall have been or shall be in effect and no
     order suspending the effectiveness of the Registration Statement shall be
     in effect and no proceedings for such purpose shall be pending before or
     threatened by the Commission, and any requests for additional information
     on the part of the Commission (to be included in the Registration Statement
     or the Prospectus or otherwise) shall have been complied with to the
     satisfaction of the Representatives.











                                      -10-
   11

          (c) The representations and warranties of the Company and the Selling
     Stockholders contained in this Agreement and in the certificates delivered
     pursuant to Section 6(d) and 6(e), respectively, shall be true and correct
     when made and on and as of each Closing Date as if made on such date and
     the Company and the Selling Stockholders shall have performed all covenants
     and agreements and satisfied all the conditions contained in this Agreement
     required to be performed or satisfied by it at or before such Closing Date.

          (d) The Representatives shall have received on each Closing Date a
     certificate, addressed to the Representatives and dated such Closing Date,
     of the chief executive or chief operating officer and the chief financial
     officer or chief accounting officer of the Company to the effect that the
     signers of such certificate have carefully examined the Registration
     Statement, the Prospectus and this Agreement and that the representations
     and warranties of the Company in this Agreement are true and correct on and
     as of such Closing Date with the same effect as if made on such Closing
     Date and the Company has performed all covenants and agreements and
     satisfied all conditions contained in this Agreement required to be
     performed or satisfied by it at or prior to such Closing Date.

          (e) The Representatives shall have received on the Firm Shares Closing
     Date a certificate, addressed to the Representatives and dated such Closing
     Date, of each Selling Stockholder, to the effect that such Selling
     Stockholder has carefully examined the Registration Statement, the
     Prospectus and this Agreement and that the representations and warranties
     of such Selling Stockholder in this Agreement are true and correct on and
     as of such Closing Date with the same effect as if made on such Closing
     Date and such Selling Stockholder has performed all covenants and
     agreements and satisfied all conditions contained in this Agreement
     required to be performed or satisfied by such Selling Stockholder at or
     prior to such Closing Date.

          (f) The Representatives shall have received on the Effective Date, at
     the time this Agreement is executed and on each Closing Date a signed
     letter from Coopers & Lybrand LLP addressed to the Representatives and
     dated, respectively, the Effective Date, the date of this Agreement and
     each such Closing Date, in form and substance reasonably satisfactory to
     the Representatives, confirming that they are independent accountants
     within the meaning of the Securities Act and the Rules, that the response
     to Item 10 of the Registration Statement is correct insofar as it relates
     to them and stating in effect that:

               (i) In their opinion the audited financial statements and
          financial statement schedules included in the Registration Statement
          and the prospectus and reported on by them comply as to form in all
          material respects with the applicable accounting requirements of the
          Securities Act and Rules;

               (ii) on the basis of a reading of the amounts included in the
          Registration Statement and the Prospectus under the headings "Summary
          Financial Information" and "Selected Financial Data," carrying out
          certain procedures (but not an examination in accordance with
          generally accepted auditing standards) which would not necessarily
          reveal matters of significance with respect to the comments set forth
          in such letter, a reading of the minutes of the meetings of the
          stockholders and directors of the Company, and inquiries of certain
          officials of the Company who have











                                      -11-
   12

          responsibility for financial and accounting matters of the Company as
          to transactions and events subsequent to the date of the latest
          audited financial statements, except as disclosed in the Registration
          Statement and the Prospectus, nothing came to their attention which
          caused them to believe that:

                    (A) the amounts in "Summary Financial Information," and
               "Selected Financial Data" included in the Registration Statement
               and the Prospectus do not agree with the corresponding amounts in
               the audited [and unaudited financial statements] from which such
               amounts were derived; or

                    [(B) with respect to the Company, there were, at a specified
               date not more than five business days prior to the date of the
               letter, any increases in the current liabilities and long-term
               liabilities of the Company or any decreases in net income or in
               working capital or the stockholders' equity in the Company, as
               compared with the amounts shown on the Company's audited balance
               sheet for the year ended December 31, 1995 included in the
               Registration Statement;]

               (iii) they have performed certain other procedures as a result of
          which they determined that certain information of an accounting,
          financial or statistical information derived from the general
          accounting records of the Company) set forth in the Registration
          Statement and the Prospectus and reasonably specified by the
          Representatives agrees with the accounting records of the Company.

          References to the Registration Statement and the Prospectus in this
          paragraph (f) are to such documents as amended and supplemented at the
          date of the letter.

          (g) The Representatives shall have received on each Closing Date:

               (i) an opinion from Hutchins, Wheeler & Dittmar, counsel for the
          Company, addressed to the Representatives, dated each Closing Date,
          stating in effect that:

                    (A) The Company has been duly organized and is validly
               existing as a corporation in good standing under the laws of the
               Commonwealth of Massachusetts. To the best of such counsel's
               knowledge, the Company has no subsidiary and does not control,
               directly or indirectly, any corporation, partnership, joint
               venture, association or other business organization. The Company
               is duly qualified and in good standing as a foreign corporation
               in each jurisdiction in which the character or location of its
               assets or properties (owned, leased or licensed) or the nature of
               its businesses makes such qualification necessary, except for
               such jurisdictions where the failure to so qualify would not have
               a material adverse effect on the assets or properties, business,
               results of operations, prospects or condition (financial or
               otherwise) of the Company.

                    (B) The Company has all requisite corporate power and
               authority to own, lease and license its assets and properties and
               conduct its business as now being conducted and as described in
               the








                                      -12-
   13

               Registration Statement and the Prospectus; and the Company has
               all requisite corporate power and authority and all necessary
               authorizations, approvals, consents, orders, licenses,
               certificates and permits to enter into, deliver and perform this
               Agreement and to issue and sell the Shares other than those
               required under state and foreign Blue Sky laws.

                    (C) The Company has authorized and issued capital stock as
               set forth in the Registration Statement and the Prospectus; the
               certificates evidencing the Shares are in due and proper legal
               form and have been duly authorized for issuance by the Company;
               all of the outstanding shares of Common Stock of the Company have
               been duly and validly authorized and have been duly and validly
               issued and are fully paid and nonassessable and none of them was
               issued in violation of any preemptive or other similar right. The
               Shares when issued and sold pursuant to this Agreement will be
               duly and validly issued, outstanding, fully paid and
               nonassessable and none of them will have been issued in violation
               of any preemptive or other similar right. To the best of such
               counsel's knowledge, except as disclosed in the Registration
               Statement and the Prospectus, there is no outstanding option,
               warrant or other right calling for the issuance of, and no
               commitment, plan or arrangement to issue, any share of stock of
               the Company or any security convertible into, exercisable for, or
               exchangeable for stock of the Company. The Common Stock and the
               Shares conform in all material respects to the descriptions
               thereof contained in the Registration Statement and the
               Prospectus.

                    (D) The agreement of the Company's stockholders set forth on
               Schedule III to this Agreement and directors and officers stating
               that (except in the case of the Selling Stockholders, for the
               sale of the Shares to be sold by the Selling Stockholders
               pursuant to the Registration Statement) for a period of 180 days
               from the date of this Agreement they will not, without the
               Representatives' prior written consent, directly or indirectly
               Transfer, or offer, contract or otherwise agree to Transfer, any
               Common Stock or any other securities convertible into or
               exchangeable for Common Stock or any other equity securities
               owned by them, except for (i) sales to the several Underwriters
               pursuant to this Agreement or (ii) pursuant to will or the laws
               of intestate succession, provided the transferee thereof agrees
               in writing to be bound by such restrictions, has been duly and
               validly executed and delivered by such persons and constitutes
               the legal, valid and binding obligation of each such person
               enforceable against each such person in accordance with its
               terms, except as the enforceability thereof may be limited by
               applicable bankruptcy, insolvency, fraudulent conveyance,
               reorganization, moratorium or other similar laws affecting the
               enforcement of creditors' rights generally and by general
               equitable principles.

                    (E) All necessary corporate action has been duly and validly
               taken by the Company to authorize the execution, delivery and
               performance of this Agreement and the issuance and sale of the
               Shares. This Agreement has been duly and validly authorized,
               executed and delivered by the Company and constitutes the legal,
               valid and binding obligation of the Company enforceable against
               the








                                      -13-
   14


               Company in accordance with its terms, except (i) as such
               enforceability may be limited by applicable bankruptcy,
               insolvency, fraudulent conveyance, reorganization, moratorium or
               other similar laws affecting the enforcement of creditors' rights
               generally and by general equitable principles and (ii) to the
               extent that rights to indemnity or contribution under this
               Agreement may be limited by Federal or state securities laws or
               the public policy underlying such laws.

                    (F) Neither the execution, delivery and performance of this
               Agreement by the Company nor the consummation of any of the
               transactions contemplated hereby (including, without limitation,
               the issuance and sale by the Company of the Shares to be issued
               and sold by the Company) will give rise to a right to terminate
               or accelerate the due date of any payment due under, or conflict
               with or result in the breach of any term or provision of, or
               constitute a default (or any event which with notice or lapse of
               time, or both, would constitute a default) under, or require
               consent or waiver under, or result in the execution or imposition
               of any lien, charge or encumbrance upon any properties or assets
               of the Company pursuant to the terms of any indenture, mortgage,
               deed of trust, note or other agreement or instrument of which
               such counsel is aware and to which the Company is a party or by
               which it or any of its properties or businesses is bound, or any
               franchise, license, permit, judgment, decree, order, statute,
               rule or regulation of which such counsel is aware or violate any
               provision of the Articles of Organization, as amended, or
               By-Laws, as amended, of the Company.

                    (G) To the best of such counsel's knowledge, no default
               exists, and no event has occurred which with notice or lapse of
               time, or both, would constitute a default, in the due performance
               and observance of any term, covenant or condition by the Company
               of any indenture, mortgage, deed of trust, note or any other
               agreement or instrument to which the Company is a party or by
               which it or any of its assets or properties or businesses may be
               bound or affected, where the consequences of such default would
               have a material adverse effect on the assets or properties,
               businesses, results of operations, prospects or condition
               (financial or otherwise) of the Company.

                    (H) To the best of such counsel's knowledge, the Company is
               not in violation of any term or provision of its Articles of
               Organization, as amended, or By-Laws, as amended, or any
               franchise, license, permit, judgment, decree, order, statute,
               rule or regulation, where the consequences of such violation
               would have a material adverse effect on the assets or properties,
               businesses, results of operations, prospects or condition
               (financial or otherwise) of the Company.

                    (I) No consent, approval, authorization or order of any
               court or governmental agency or body is required for the
               performance of this Agreement by the Company or the consummation
               of the transactions contemplated hereby, except such












                                      -14-
   15



               as have been obtained under the Securities Act and such as may be
               required under state securities or Blue Sky laws in connection
               with the purchase and distribution of the Shares by the several
               Underwriters.

                    (J) To the best of such counsel's knowledge, there is no
               litigation or governmental or other proceeding or investigation,
               before any court or before or by any public body or board pending
               or threatened against, or involving the assets, properties or
               businesses of, the Company which would have a material adverse
               effect upon the assets or properties, business, results of
               operations, prospects or condition (financial or otherwise) of
               the Company.

                    (K) The statements in the Prospectus under the captions
               "Description of Capital Stock," "Principal and Selling
               Stockholders," "Certain Transactions," "Shares Eligible for
               Future Sale" [and "________________________"] insofar as such
               statements constitute a summary of documents referred to therein
               or matters of law, are fair summaries in all material respects
               and accurately present the information called for with respect to
               such documents and matters. All contracts and other documents
               required to be filed as exhibits to, or described in, the
               Registration Statement have been so filed with the Commission or
               are fairly described in the Registration Statement, as the case
               may be.

                    (L) The Registration Statement, all preliminary prospectuses
               and the Prospectus and each amendment or supplement thereto
               (except for the financial statements and schedules and other
               financial and statistical data included therein, as to which such
               counsel need not express an opinion) comply as to form in all
               material respects with the requirements of the Securities Act and
               the Rules.

                    (M) The Registration Statement has become effective under
               the Securities Act, and no stop order suspending the
               effectiveness of the Registration Statement has been issued and
               no proceedings for that purpose have been instituted or are
               threatened, pending or contemplated.

               To the extent deemed advisable by such counsel, they may rely as 
to matters of fact on certificates of responsible officers of the Company and
public officials and on the opinions of other counsel satisfactory to the
Representatives as to matters which are governed by laws other than the laws of
the State of New York, the Commonwealth of Massachusetts and the Federal laws of
the United States; provided that such counsel shall state that in their opinion
the Underwriters and they are justified in relying on such other opinions.
Copies of such certificates and other opinions shall be furnished to the
Representatives and counsel for the Underwriters.

              In addition, such counsel shall state that such counsel has 
participated in conferences with officers and other representatives of the
Company, representatives of the Representatives and representatives of the
independent certified public accountants of the Company, at which conferences
the contents of the Registration Statement and the Prospectus and related
matters were discussed and, although such counsel is not passing upon and does
not assume any responsibility for the accuracy,










                                      -15-
   16

completeness or fairness of the statements contained in the Registration
Statement and the Prospectus (except as specified in the foregoing opinion), on
the basis of the foregoing, no facts have come to the attention of such counsel
which lead such counsel to believe that the Registration Statement at the time
it became effective (except with respect to the financial statements and notes
and schedules thereto and other financial data, as to which such counsel need
express no belief) contained any untrue statement of a material fact or omitted
to state a material fact required to be stated therein or necessary to make the
statements therein not misleading, or that the Prospectus as amended or
supplemented (except with respect to the financial statements and notes and
schedules thereto and other financial data, as to which such counsel need make
no statement) on the date thereof contained any untrue statement of a material
fact or omitted to state a material fact necessary in order to make the
statements therein, in the light of the circumstances under which they were
made, not misleading.

               (i) an opinion from ____________________, counsel for the Selling
          Stockholders, addressed to the Representatives, dated the Firm Shares
          Closing Date, stating in effect that:

                    (A) Assuming that the Underwriters acquire their respective
               interests in the Shares to be sold by the Selling Stockholders in
               good faith and without notice of any adverse claims (within the
               meaning of Section 8-302 of the Uniform Commercial Code), upon
               delivery to the Underwriters of such Shares registered in their
               names, the Underwriters will acquire good and marketable title to
               such Shares free and clear of all liens, charges, claims,
               security interests, encumbrances, pledges, stockholders'
               agreements, voting trusts and any other restrictions whatsoever.

                    (B) The execution, delivery and performance of this
               Agreement, the Power of Attorney and the Custody Agreement and
               the consummation of the transactions to be performed by each such
               Selling Stockholder contemplated hereby and thereby (including,
               without limitation, the delivery and sale of the Shares to be
               delivered and sold by such Selling Stockholder hereunder and
               thereunder), will not give rise to a right to terminate or
               accelerate the due date of any payment due under, or conflict
               with or result in the breach or violation of any term or
               provision of, or constitute a default (or any event which with
               notice or lapse of time, or both would constitute a default)
               under, or require consent or waiver under, or result in the
               execution or imposition of any lien, charge or encumbrance upon
               any properties or assets of such Selling Stockholder pursuant to
               the terms of any indenture, mortgage, deed of trust, note or
               other agreement or instrument to which such Selling Stockholder
               is a party or bound or by which it or any of such Selling
               Stockholder's assets, properties or businesses are subject or
               affected, or any franchise, license, consent, certificate,
               permit, judgment, decree, order, notice, plan, code, statute,
               rule or regulation of which such counsel is aware or result in
               the creation of imposition of any lien, charge, claim,
               encumbrance, security interest or restriction whatsoever upon the
               Shares to be sold by such Selling Stockholder.

                    (C) No consent, approval, authorization, license,
               certificate, permit or order of any court, governmental or
               regulatory agency, authority or body or financial institution is
               required in connection




                                      -16-



   17

               with the performance of this Agreement by each Selling
               Stockholder or the consummation of the transactions contemplated
               hereby, by the Power of Attorney or by the Custody Agreement,
               including the delivery and sale of the Shares to be delivered and
               sold by such Selling Stockholder, except such as have been
               obtained under the Securities Act and such as may be required
               under state securities or Blue Sky laws in connection with the
               purchase and distribution of the Shares by the several
               Underwriters.

                    (D) Each of this Agreement, the Power of Attorney and the
               Custody Agreement has been duly and validly authorized, executed
               and delivered by each Selling Stockholder and constitutes a
               legal, valid, and binding obligation of such Selling Stockholder,
               enforceable against such Selling Stockholder in accordance with
               its terms, except (i) as such enforceability may be limited by
               bankruptcy, insolvency, fraudulent conveyance, reorganization,
               moratorium or other similar laws affecting the enforcement of
               creditors' rights generally and (ii) to the extent that rights to
               indemnity or contribution under this Agreement may be limited by
               Federal and state securities laws or the public policy underlying
               such laws.

               To the extent deemed advisable by such counsel, they may rely as
to matters of fact on certificates of the Selling Stockholders and on the
opinions of other counsel satisfactory to the Representatives as to matters
which are governed by laws other than the laws of the State of New York, the
Commonwealth of Massachusetts and the Federal laws of the United States;
provided that such counsel shall state that in their opinion the Underwriters
and they are justified in relying on such other opinions. Copies of such
certificates and other opinions shall be furnished to the Representatives and
counsel for the Underwriters.

          (h) All proceedings taken in connection with the sale of the Firm
     Shares and the Option Shares as herein contemplated shall be reasonably
     satisfactory in form and substance to the Representatives and their counsel
     and the Underwriters shall have received from Hale and Dorr LLP a favorable
     opinion, addressed to the Representatives and dated such Closing Date, with
     respect to the Shares, the Registration Statement and the Prospectus, and
     such other related matters, as the Representatives may reasonably request,
     and the Company shall have furnished to Hale and Dorr LLP such documents as
     they may reasonably request for the purpose of enabling them to pass upon
     such matters.

          (i) The Representatives shall have received on each Closing Date a
     certificate, addressed to the Representatives, and dated such Closing Date,
     of an executive officer of the Company to the effect that the signer of
     such certificate has reviewed and understands the provisions of Section
     517.075 of the Florida Statutes, and represents that the Company has
     complied, and at all times will comply, with all provisions of Section
     517.075 and further, that as of such Closing Date, neither the Company nor
     any of its affiliates does business with the government of Cuba or with any
     person or affiliate located in Cuba.

          (j) The Representatives shall have received from each of the
     stockholders listed on schedule III hereto and each director and executive
     officer of the Company the enforceable written agreements described in
     Section 4(o).


                                      -17-

   18







     7.   Covenants of the Company.
          ------------------------

     (A)  The Company covenants and agrees as follows:

          (a) The Company shall prepare the Prospectus in a form approved by the
     Representatives and file such Prospectus pursuant to Rule 424(b) under the
     Securities Act not later than the Commission's close of business on the
     second business day following the execution and delivery of this Agreement,
     or, if applicable, such earlier time as may be required by Rule 430A(a)(3)
     under the Securities Act, and shall promptly advise the Representatives (i)
     when any amendment to the Registration Statement shall have become
     effective, (ii) of any request by the Commission for any amendment of the
     Registration Statement or the Prospectus or for any additional information,
     (iii) of the prevention or suspension of the use of any preliminary
     prospectus or the Prospectus or of the issuance by the Commission of any
     stop order suspending the effectiveness of the Registration Statement or
     the institution or threatening of any proceeding for that purpose and (iv)
     of the receipt by the Company of any notification with respect to the
     suspension of the qualification of the Shares for sale in any jurisdiction
     or the initiation or threatening of any proceeding for such purpose. The
     Company shall not file any amendment of the Registration Statement or
     supplement to the Prospectus unless the Company has furnished the
     Representatives a copy for its review prior to filing and shall not file
     any such proposed amendment or supplement to which the Representatives
     reasonably object. The Company shall use its best efforts to prevent the
     issuance of any such stop order and, if issued, to obtain as soon as
     possible the withdrawal thereof.

          (b) If, at any time when a prospectus relating to the Shares is
     required to be delivered under the Securities Act and the Rules, any event
     occurs as a result of which the Prospectus as then amended or supplemented
     would include any untrue statement of a material fact or omit to state any
     material fact necessary to make the statements therein in the light of the
     circumstances under which they were made not misleading, or if it shall be
     necessary to amend or supplement the Prospectus to comply with the
     Securities Act or the Rules, the Company promptly shall prepare and file
     with the Commission, subject to the second sentence of paragraph (a) of
     this Section 7(A), an amendment or supplement which shall correct such
     statement or omission or an amendment which shall effect such compliance.

          (c) The Company shall make generally available to its security holders
     and to the Representatives as soon as practicable, but not later than 45
     days after the end of the 12-month period beginning at the end of the
     fiscal quarter of the Company during which the Effective Date occurs (or 90
     days if such 12-month period coincides with the Company's fiscal year), an
     earning statement (which need not be audited) of the Company, covering such
     12-month period, which shall satisfy the provisions of Section 11(a) of the
     Securities Act or Rule 158 of the Rules.

          (d) The Company shall furnish to the Representatives and counsel for
     the Underwriters, without charge, signed copies of the Registration
     Statement (including all exhibits thereto and amendments thereof), and to
     each other Underwriter a copy of the Registration Statement (without
     including all exhibits thereto and all amendments thereof), and, so long as
     delivery of a prospectus by an underwriter or dealer may be required by the
     Securities Act or the Rules, as



                                      -18-







   19

     many copies of any preliminary prospectus and the Prospectus and any
     amendments thereof and supplements thereto as the Representatives may
     reasonably request.

          (e) The Company shall cooperate with the Representatives and their
     counsel in endeavoring to qualify the Shares for offer and sale under the
     laws of such jurisdictions as the Representatives may designate and shall
     maintain such qualifications in effect so long as required for the
     distribution of the Shares; provided, however, that the Company shall not
     be required in connection therewith, as a condition thereof, to qualify as
     a foreign corporation or to execute a general consent to service of process
     in any jurisdiction or subject itself to taxation as doing business in any
     jurisdiction.

          (f) For a period of five years after the date of this Agreement, the
     Company shall supply to the Representatives and to each other Underwriter
     who may so request in writing, copies of such financial statements and
     other periodic and special reports as the Company may from time to time
     distribute generally to the holders of any class of its capital stock and
     to furnish to the Representatives a copy of each annual or other report it
     shall be required to file with the Commission (including the Report on Form
     SR required by Rule 463 of the Rules).

          (g) Without the prior written consent of the Representatives, for a
     period of 180 days after the date of this Agreement, the Company shall not
     issue, sell or register with the Commission (other than on Form S-8 or on
     any successor form), or otherwise dispose of, directly or indirectly, any
     equity securities of the Company (or any securities convertible into or
     exercisable or exchangeable for equity securities of the Company), except
     for the issuance of the Shares pursuant to the Registration Statement, and
     the issuance of shares pursuant to the Company's existing stock option plan
     or bonus plan. In the event that during this period, (i) any shares are
     issued pursuant to the Company's existing stock option plan or bonus plan
     or (ii) any registration is effected on Form S-8 or on any successor form,
     the Company shall obtain the written agreement of such grantee or purchaser
     or holder of such registered securities that, for a period of 180 days
     after the date of this Agreement, such person will not, without the prior
     written consent of the Representatives, offer for sale, sell, distribute,
     grant any option for the sale of, or otherwise dispose of, directly or
     indirectly, or exercise any registration rights with respect to, any shares
     of Common Stock (or any securities convertible into, exercisable for, or
     exchangeable for any shares of Common Stock) owned by such person.

          (h) The Company shall cause each director and executive officer of the
     Company and each stockholder set forth on Schedule III to this Agreement to
     deliver to the Representatives his or her enforceable written agreement
     that, except, in the case of a Selling Stockholder, for the sale of the
     Shares to be sold by such Selling Stockholder pursuant to the Registration
     Statement, he or she will not, without the prior written consent of
     Oppenheimer & Co., Inc., directly or indirectly, Transfer, or offer,
     contract or otherwise agree to Transfer, any Common Stock or any other
     securities convertible into or exchangeable for Common Stock or any other
     equity securities of the Company until 180 days after the date of this
     Agreement, except for (i) sales to the several Underwriters pursuant to
     this Agreement or (ii) pursuant to will or the laws of intestate
     succession, provided the transferee thereof agrees in writing to be bound
     by such restrictions.




                                      -19-





   20

          (i) On or before completion of this offering, the Company shall make
     all filings required under applicable securities laws and by the NASDAQ
     National Market System (including any required registration under the
     Exchange Act).

     (B) The Company agrees to pay, or reimburse if reasonably paid by the
Representatives, whether or not the transactions contemplated hereby are
consummated or this Agreement is terminated, all costs and expenses incident to
the public offering of the Shares and the performance of the obligations of the
Company and of the Selling Stockholders under this Agreement including those
relating to: (i) the preparation, printing, filing and distribution of the
Registration Statement including all exhibits thereto, each preliminary
prospectus, the Prospectus, all amendments and supplements to the Registration
Statement and the Prospectus, and the printing, filing and distribution of this
Agreement; (ii) the preparation and delivery of certificates for the Shares to
the Underwriters; (iii) the registration or qualification of the Shares for
offer and sale under the securities or Blue Sky laws of the various
jurisdictions referred to in Section 7(A)(e), including the reasonable fees and
disbursements of counsel for the Underwriters in connection with such
registration and qualification and the preparation, distribution and shipment of
preliminary and supplementary Blue Sky memoranda; (iv) the furnishing (including
costs of shipping and mailing) to the Representatives and to the Underwriters of
copies of each preliminary prospectus, the Prospectus and all amendments or
supplements to the Prospectus, and of the several documents required by this
Section to be so furnished, as may be reasonably requested for use in connection
with the offering and sale of the Shares by the Underwriters or by dealers to
whom Shares may be sold; (v) the filing fees of the National Association of
Securities Dealers, Inc. in connection with its review of the terms of the
public offering; (vi) the furnishing (including costs of shipping and mailing)
to the Representatives and to the Underwriters of copies of all reports and
information required by Section 7(A)(f); (vii) inclusion of the Shares for
quotation on the NASDAQ National Market System; and (viii) all transfer taxes,
if any, with respect to the sale and delivery of the Shares by the Company and
the Selling Stockholders to the Underwriters. Subject to the provisions of
Section 10, the Underwriters agree to pay, whether or not the transactions
contemplated hereby are consummated or this Agreement is terminated, all costs
and expenses incident to the performance of the obligations of the Underwriters
under this Agreement not payable by the Company pursuant to the preceding
sentence, including, without limitation, the fees and disbursements of counsel
for the Underwriters.

     8.   Indemnification.
          ---------------

          (a) The Company and each Selling Stockholder agree, jointly and
     severally, to indemnify and hold harmless each Underwriter and each person,
     if any, who controls any Underwriter within the meaning of Section 15 of
     the Securities Act or Section 20 of the Exchange Act against any and all
     losses, claims, damages and liabilities, joint or several (including any
     reasonable investigation, legal and other expenses incurred in connection
     with, and any amount paid in settlement of, any action, suit or proceeding
     or any claim asserted), to which they, or any of them, may become subject
     under the Securities Act, the Exchange Act or other Federal or state law or
     regulation, at common law or otherwise, insofar as such losses, claims,
     damages or liabilities arise out of or are based upon any untrue statement
     or alleged untrue statement of a material fact contained in any preliminary
     prospectus, the Registration Statement or the Prospectus or any amendment
     thereof or supplement thereto, or arise out of or are based upon any
     omission or alleged omission to state therein a material fact required to
     be stated therein or necessary to make the statements therein not
     misleading; provided, however, that such indemnity shall not inure to the
     benefit of any Underwriter (or



                                      -20-




   21





     any person controlling such Underwriter) on account of any losses, claims,
     damages or liabilities arising from the sale of the Shares to any person by
     such Underwriter if such untrue statement or omission or alleged untrue
     statement or omission was made in such preliminary prospectus, the
     Registration Statement or the Prospectus, or such amendment or supplement,
     in reliance upon and in conformity with information furnished in writing to
     the Company by the Representatives on behalf of any Underwriter
     specifically for use therein. Notwithstanding the foregoing, the liability
     of each Selling Stockholder pursuant to the provisions of this Section 8(a)
     shall be limited to an amount equal to the aggregate net proceeds received
     by such Selling Stockholder from the sale of the Shares sold by such
     Selling Stockholder hereunder. This indemnity agreement will be in addition
     to any liability which the Company may otherwise have.

          (b) Each Underwriter agrees, severally and not jointly, to indemnify
     and hold harmless the Company, the Selling Stockholders, each person, if
     any, who controls the Company within the meaning of Section 15 of the
     Securities Act or Section 20 of the Exchange Act, each director of the
     Company, and each officer of the Company who signs the Registration
     Statement, to the same extent as the foregoing indemnity from the Company
     or such Selling Stockholder to each Underwriter, but only insofar as such
     losses, claims, damages or liabilities arise out of or are based upon any
     untrue statement or omission or alleged untrue statement or omission which
     was made in any preliminary prospectus, the Registration Statement or the
     Prospectus, or any amendment thereof or supplement thereto, contained in
     the last paragraph of the cover page of the Prospectus, in the paragraph
     relating to stabilization on the inside front cover page of the Prospectus
     and the first four paragraphs under the caption "Underwriting" in the
     Prospectus; provided, however, that the obligation of each Underwriter to
     indemnify the Company or any Selling Stockholder (including any controlling
     person, director or officer thereof) shall be limited to the net proceeds
     received by the Company or the Selling Stockholder, as the case may be,
     from such Underwriter.

          (c) Any party that proposes to assert the right to be indemnified
     under this Section will, promptly after receipt of notice of commencement
     of any action, suit or proceeding against such party in respect of which a
     claim is to be made against an indemnifying party or parties under this
     Section, notify each such indemnifying party of the commencement of such
     action, suit or proceeding, enclosing a copy of all papers served. No
     indemnification provided for in Section 8(a) or 8(b) shall be available to
     any party who shall fail to give notice as provided in this Section 8(c) if
     the party to whom notice was not given was unaware of the proceeding to
     which such notice would have related and was prejudiced by the failure to
     give such notice but the omission so to notify such indemnifying party of
     any such action, suit or proceeding shall not relieve it from any liability
     that it may have to any indemnified party for contribution or otherwise
     than under this Section. In case any such action, suit or proceeding shall
     be brought against any indemnified party and it shall notify the
     indemnifying party of the commencement thereof, the indemnifying party
     shall be entitled to participate in, and, to the extent that it shall wish,
     jointly with any other indemnifying party similarly notified, to assume the
     defense thereof, with counsel reasonably satisfactory to such indemnified
     party, and after notice from the indemnifying party to such indemnified
     party of its election so to assume the defense thereof and the approval by
     the indemnified party of such counsel, the indemnifying party shall not be
     liable to such indemnified party for any legal or other expenses, except as
     provided below and except for the reasonable costs of investigation





                                      -21-





   22

     subsequently incurred by such indemnified party in connection with the
     defense thereof. The indemnified party shall have the right to employ its
     counsel in any such action, but the fees and expenses of such counsel shall
     be at the expense of such indemnified party unless (i) the employment of
     counsel by such indemnified party has been authorized in writing by the
     indemnifying parties, (ii) the indemnified party shall have reasonably
     concluded that there may be a conflict of interest between the indemnifying
     parties and the indemnified party in the conduct of the defense of such
     action (in which case the indemnifying parties shall not have the right to
     direct the defense of such action on behalf of the indemnified party) or
     (iii) the indemnifying parties shall not have employed counsel to assume
     the defense of such action within a reasonable time after notice of the
     commencement thereof, in each of which cases the fees and expenses of
     counsel shall be at the expense of the indemnifying parties. An
     indemnifying party shall not be liable for any settlement of any action,
     suit, proceeding or claim effected without its written consent.

     9. CONTRIBUTION. In order to provide for just and equitable contribution in
circumstances in which the indemnification provided for in Section 8(a) or 8(b)
for any reason is unavailable to or insufficient to hold harmless an indemnified
party under Section 8(a) or 8(b), then each indemnifying party shall contribute
to the aggregate losses, claims, damages and liabilities (including any
investigation, legal and other expenses reasonably incurred in connection with,
and any amount paid in settlement of, any action, suit or proceeding or any
claims asserted) to which the indemnified party may be subject in such
proportion as is appropriate to reflect the relative benefits received by the
Company and the Selling Stockholders on the one hand and the Underwriters on the
other from the offering of the Shares or, if such allocation is not permitted by
applicable law or indemnification is not available as a result of the
indemnifying party not having received notice as provided in Section 8 hereof,
in such proportion as is appropriate to reflect not only the relative benefits
referred to above but also the relative fault of the Company and the Selling
Stockholders on the one hand and the Underwriters on the other in connection
with the statements or omissions which resulted in such losses, claims, damages,
liabilities or expenses, as well as any other relevant equitable considerations.
The relative benefits received by the Company, the Selling Stockholders and the
Underwriters shall be deemed to be in the same proportion as (x) the total
proceeds from the offering (net of underwriting discounts but before deducting
expenses) received by the Company or the Selling Stockholders, as set forth in
the table on the cover page of the Prospectus, bear to (y) the underwriting
discounts received by the Underwriters, as set forth in the table on the cover
page of the Prospectus. The relative fault of the Company, the Selling
Stockholders or the Underwriters shall be determined by reference to, among
other things, whether the untrue or alleged untrue statement of a material fact
related to information supplied by the Company, the Selling Stockholders or the
Underwriters and the parties' relative intent, knowledge, access to information
and opportunity to correct or prevent such statement or omission. The Company,
the Selling Stockholders and the Underwriters agree that it would not be just
and equitable if contribution pursuant to this Section 9 were determined by pro
rata allocation (even if the Underwriters were treated as one entity for such
purpose) or by any other method of allocation which does not take account of the
equitable considerations referred to above. Notwithstanding the provisions of
this Section 9, (i) in no case shall any Underwriter (except as may be provided
in the Agreement Among Underwriters) be liable or responsible for any amount in
excess of the underwriting discount applicable to the Shares purchased by such
Underwriter hereunder, (ii) the Company shall be liable and responsible for any
amount in excess of such underwriting discount and (iii) in no case shall any
Selling Stockholder be liable and responsible for any amount in excess of the
aggregate net proceeds of the sale of Shares received by such



                                      -22-





   23



Selling Stockholder hereunder; provided, however, that no person guilty of
fraudulent misrepresentation (within the meaning of Section 11(f) of the
Securities Act) shall be entitled to contribution from any person who was not
guilty of such fraudulent misrepresentation. For purposes of this Section 9,
each person, if any, who controls an Underwriter within the meaning of Section
15 of the Securities Act or Section 20(a) of the Exchange Act shall have the
same rights to contribution as such Underwriter, and each person, if any, who
controls the Company within the meaning of the Section 15 of the Securities Act
or Section 20(a) of the Exchange Act, each officer of the Company who shall have
signed the Registration Statement and each director of the Company shall have
the same rights to contribution as the Company, subject in each case to clauses
(i), (ii) and (iii) in the immediately preceding sentence of this Section 9. Any
party entitled to contribution will, promptly after receipt of notice of
commencement of any action, suit or proceeding against such party in respect of
which a claim for contribution may be made against another party or parties
under this Section, notify such party or parties from whom contribution may be
sought, but the omission so to notify such party or parties from whom
contribution may be sought shall not relieve the party or parties from whom
contribution may be sought from any other obligation it or they may have
hereunder or otherwise than under this Section. No party shall be liable for
contribution, with respect to any action, suit, proceeding or claim settled
without its written consent. The Underwriter's obligations to contribute
pursuant to this Section 9 are several in proportion to their respective
underwriting commitments and not joint.

     10. TERMINATION. This Agreement may be terminated with respect to the
Shares to be purchased on a Closing Date by the Representatives by notifying the
Company or the Selling Stockholders at any time

          (a) in the absolute discretion of the Representatives at or before any
     Closing Date: (i) if on or prior to such date, any domestic or
     international event or act or occurrence has materially disrupted, or in
     the opinion of the Representatives will in the future materially disrupt,
     the securities markets; (ii) if there has occurred any new outbreak or
     material escalation of hostilities or other calamity or crisis the effect
     of which on the financial markets of the United States is such as to make
     it, in the judgment of the Representatives, inadvisable to proceed with the
     offering; (iii) if there shall be such a material adverse change in general
     financial, political or economic conditions or the effect of international
     conditions on the financial markets in the United States is such as to make
     it, in the judgment of the Representatives, inadvisable or impracticable to
     market the Shares; (iv) if trading in the Shares has been suspended by the
     Commission or trading generally on the New York Stock Exchange, Inc., on
     the American Stock Exchange, Inc. or on the NASDAQ National Market System
     has been suspended or limited, or minimum or maximum ranges for prices for
     securities shall have been fixed, or maximum ranges for prices for
     securities have been required, by said exchanges or by order of the
     Commission, the National Association of Securities Dealers, Inc., or any
     other governmental or regulatory authority; or (v) if a banking moratorium
     has been declared by any state or Federal authority, or

          (b) at or before any Closing Date, that any of the conditions
     specified in Section 5 shall not have been fulfilled when and as required
     by this Agreement.

     If this Agreement is terminated pursuant to any of its provisions, neither
the Company nor any of the Selling Stockholders shall be under any liability to
any Underwriter (except as set forth in Section 7(B) and Sections 8 and 9), and
no Underwriter shall be under any liability to the Company, except that (y) if
this Agreement is terminated by the Representatives or the Underwriters because
of any


                                      -23-





   24

failure, refusal or inability on the part of the Company or the Selling
Stockholders to comply with the terms or to fulfill any of the conditions of
this Agreement, the Company will reimburse the Underwriters for all
out-of-pocket expenses (including the reasonable fees and disbursements of their
counsel) incurred by them in connection with the proposed purchase and sale of
the Shares or in contemplation of performing their obligations hereunder and (z)
no Underwriter who shall have failed or refused to purchase the Shares agreed to
be purchased by it under this Agreement, without some reason sufficient
hereunder to justify cancellation or termination of its obligations under this
Agreement, shall be relieved of liability to the Company, the Selling
Stockholders or to the other Underwriters for damages occasioned by its failure
or refusal.

     11. SUBSTITUTION OF UNDERWRITERS. If one or more of the Underwriters shall
fail (other than for a reason sufficient to justify the cancellation or
termination of this Agreement under Section 10) to purchase on any Closing Date
the Shares agreed to be purchased on such Closing Date by such Underwriter or
Underwriters, the Representatives may find one or more substitute underwriters
to purchase such Shares or make such other arrangements as the Representatives
may deem advisable or one or more of the remaining Underwriters may agree to
purchase such Shares in such proportions as may be approved by the
Representatives, in each case upon the terms set forth in this Agreement. If no
such arrangements have been made by the close of business on the business day
following such Closing Date,

          (a) if the number of Shares to be purchased by the defaulting
     Underwriters on such Closing Date shall not exceed 10% of the Shares that
     all the Underwriters are obligated to purchase on such Closing Date, then
     each of the nondefaulting Underwriters shall be obligated to purchase such
     Shares on the terms herein set forth in proportion to their respective
     obligations hereunder; provided, that in no event shall the maximum number
     of Shares that any Underwriter has agreed to purchase pursuant to Section 1
     be increased pursuant to this Section 11 by more than one-ninth of such
     number of Shares without the written consent of such Underwriter, or

          (b) if the number of Shares to be purchased by the defaulting
     Underwriters on such Closing Date shall exceed 10% of the Shares that all
     the Underwriters are obligated to purchase on such Closing Date, then the
     Company shall be entitled to an additional business day within which it
     may, but is not obligated to, find one or more substitute underwriters
     reasonably satisfactory to the Representatives to purchase such Shares upon
     the terms set forth in this Agreement.

     In any such case, either the Representatives or the Company shall have the
right to postpone the applicable Closing Date for a period of not more than five
business days in order that necessary changes and arrangements (including any
necessary amendments or supplements to the Registration Statement or Prospectus)
may be effected by the Representatives and the Company. If the number of Shares
to be purchased on such Closing Date by such defaulting Underwriter or
Underwriters shall exceed 10% of the Shares that all the Underwriters are
obligated to purchase on such Closing Date, and none of the nondefaulting
Underwriters or the Company shall make arrangements pursuant to this Section
within the period stated for the purchase of the Shares that the defaulting
Underwriters agreed to purchase, this Agreement shall terminate with respect to
the Shares to be purchased on such Closing Date without liability on the part of
any nondefaulting Underwriter to the Company or the Selling Stockholders and
without liability on the part of the Company or the Selling Stockholders, except
in both cases as



                                      -24-



   25


provided in Sections 7(B), 8, 9 and 10. The provisions of this Section shall not
in any way affect the liability of any defaulting Underwriter to the Company,
the Selling Stockholders or to the nondefaulting Underwriters arising out of
such default. A substitute underwriter hereunder shall become an Underwriter for
all purposes of this Agreement.

     12. MISCELLANEOUS. The respective agreements, representations, warranties,
indemnities and other statements of the Company or its directors or officers, of
the Selling Stockholders and the Underwriters set forth in or made pursuant to
this Agreement shall remain in full force and effect, regardless of any
investigation made by or on behalf of any Underwriter or the Company or the
Selling Stockholders or any of the officers, directors or controlling persons
referred to in Sections 8 and 9 hereof, and shall survive delivery of and
payment for the Shares. The provisions of Sections 7(B), 8, 9 and 10 shall
survive the termination or cancellation of this Agreement.

     This Agreement has been and is made for the benefit of the Underwriters,
the Company and the Selling Stockholders and their respective successors and
assigns, and, to the extent expressed herein, for the benefit of persons
controlling any of the Underwriters, or the Company, and directors and officers
of the Company, and their respective successors and assigns, and no other person
shall acquire or have any right under or by virtue of this Agreement. The term
"successors and assigns" shall not include any purchaser of Shares from any
Underwriter merely because of such purchase.

     All notices and communications hereunder shall be in writing and mailed or
delivered or by telephone or telegraph if subsequently confirmed in writing, (a)
if to the Representatives, c/o Oppenheimer & Co., Inc., Oppenheimer Tower, World
Financial Center, New York, New York 10281 Attention: Stanley B. Stern; (b) if
to the Company, to its agent for service as such agent's address appears on the
cover page of the Registration Statement; and (c) if to a Selling Stockholder,
to the Attorneys-in-Fact, c/o ______________.

     This Agreement shall be governed by and construed in accordance with the
laws of the State of New York without regard to principles of conflict of laws.





                                      -25-






   26


     This Agreement may be signed in any number of counterparts, each of which
shall be an original, with the same effect as if the signatures thereto and
hereto were upon the same instrument.

     Please confirm that the foregoing correctly sets forth the agreement among
us.

     Very truly yours,


                                                 VOICETEK CORPORATION

                                                 By:
                                                    --------------------------  
                                                      Name:  Sheldon L. Dinkes
                                                      Title: Chief Executive
                                                      Officer



Confirmed:

OPPENHEIMER & CO., INC.
FIRST ALBANY CORPORATION

Acting severally on behalf of 
themselves and as Representatives 
of the several Underwriters named 
in Schedule I annexed hereto

OPPENHEIMER & CO., INC.


By:
   --------------------------------------- 
     Name:  Stanley B. Stern
     Title: Managing Director


FIRST ALBANY CORPORATION


By:
   --------------------------------------- 
     Name:  Kenneth Mabbs
     Title: Director - Corporate Finance





                                      -26-






   27




                                   SCHEDULE I

                                            NUMBER OF FIRM SHARES TO
              NAME                          BE PURCHASED
              ----                          ------------------------
                                             
      Oppenheimer & Co., Inc.
      First Albany Corporation

                                       Total
                                                  -----











                                      -27-




   28



                                   SCHEDULE II

                              SELLING STOCKHOLDERS

                                                 NUMBER OF FIRM SHARES TO
              SELLING STOCKHOLDER                BE SOLD
              -------------------                ------------------------


                                            Total
                                                       -----






                                      -28-




   29










                                  SCHEDULE III

                         STOCKHOLDERS EXECUTING CERTAIN

                     AGREEMENTS PURSUANT TO SECTION 7(A)(h)










                                      -29-