SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) SYMBOL TECHNOLOGIES, INC. Q1 2004 FINANCIAL RESULTS MAY 10, 2004 PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 SAFE HARBOR PROVISION - -------------------------------------------------------------------------------- During the course of this presentation, we may make projections or other forward-looking statements regarding future events or the future financial performance of the company. Such statements are just estimates, and actual events or results may differ materially. We refer you to the documents that Symbol files from time to time with the SEC. These documents contain and identify forward factors, risks and uncertainties that could cause actual results to differ materially from those contained in our projections or forward-looking statements. This presentation includes certain non-GAAP financial measures as defined under SEC rules. As required, in this slide presentation, we have provided a reconciliation of those measures to the most directly comparable GAAP measures. Copies of our SEC filings are available upon request or by accessing our company website at www.symbol.com. SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 2 AGENDA - -------------------------------------------------------------------------------- o First-quarter 2004 results o Business update o Bookings and backlog o Update to 2004 guidance SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 3 STATEMENT OF OPERATIONS - Q1 2004 - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- $US Millions Q1'04 Q4'03 Q1'03 - -------------------------------------------------------------------------------- Product $348.2 $314.1 $310.7 - -------------------------------------------------------------------------------- Services 71.4 78.9 75.6 - -------------------------------------------------------------------------------- Total 419.7 393.0 386.3 - -------------------------------------------------------------------------------- Gross Margin 194.9 184.1 171.9 - -------------------------------------------------------------------------------- GM as a % of Revenue 46.5% 46.8% 44.5% - -------------------------------------------------------------------------------- Operating Expense 165.5 161.7 208.9 - -------------------------------------------------------------------------------- Operating Expenses as a % of Revenue 39.4% 41.2% 54.1% - -------------------------------------------------------------------------------- Earnings/(Loss) from operations 29.4 22.4 (37.1) - -------------------------------------------------------------------------------- Earnings/(Loss) Before Tax 30.4 21.0 (41.1) - -------------------------------------------------------------------------------- Provision for/(Benefit from) Income Taxes 23.6 4.8 (10.1) - -------------------------------------------------------------------------------- NET EARNINGS/(LOSS) $ 6.8 $ 16.2 $(31.0) - -------------------------------------------------------------------------------- EARNINGS PER SHARE Diluted $ 0.03 $ 0.07 (0.13) - -------------------------------------------------------------------------------- Sequential - Revenue Growth 6.8% 4.2% 3.6% - -------------------------------------------------------------------------------- Year over Year - Revenue Growth 8.6% 5.4% 21.6% - -------------------------------------------------------------------------------- - ----------------------------------------------------- RECONCILIATION OF NON-GAAP EARNINGS TO GAAP EARNINGS AMT. E.P.S ----- ----- EARNINGS BEFORE TAX $30.4 INC. TAX ON EARNINGS 10.1 ----- NON-GAAP EARNINGS 20.3 $0.08 DTA IMPAIRMENT 13.5 ----- GAAP EARNINGS $ 6.8 $0.03 - ----------------------------------------------------- - ----------------------------------------- MEMO: Restatement expenses included in OPEX: Q1 04 $1.0 Million Q4 03 $6.1 Million Q1 03 $5.3 Million - ----------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 4 UNAUDITED OPERATING EXPENSE OVERVIEW - -------------------------------------------------------------------------------- - --------------------------------------------------------- Total Engineering SG&A ------- ----------- --------- 1Q '04 $ 165.5 $ 41.6 $ 123.9 4Q '03 161.7 38.9 122.9 ------- ----------- --------- o/(u) $ 3.7 2.7 1.0 ======= =========== ========= EXPLANATION: ENGINEERING: Engineering expense $ 2.0 Severance 0.7 ----------- $ 2.7 =========== SG&A: Equity related comp. chrgs. (2.1) Restatement (5.1) Severance 2.8 Sarbanes Oxley 0.7 Other SG&A 4.7 --------- $ 1.0 - --------------------------------------------------------- - --------------------------------------------------------- % OF REVENUE TOTAL ENG. SG&A ----- ------ ------ 39.4% 9.9% 29.5% 41.1% 9.9% 31.2% ----- ------ ------ (1.8)Pts 0.0% (1.7)Pts - --------------------------------------------------------- COMMENTS - -------------------------------------------------------------------------------- Principally related to ODM (3rd party Eng.), merit & promotion Principally related to R&D, MC, & ADC business units 1Q ESPP & Stock option adj. of $5.1M vs. 4Q of $7.2M 1Q restatement expenses of $1.0M vs. 4Q of $6.1M Executive severance Principally investment in Sales, Marketing, H/R & Finance SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 5 UNAUDITED BALANCE SHEET-- MARCH 31, 2004 - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- $US Millions Q1'04 Q4'03 Q1'03 - -------------------------------------------------------------------------------- CASH $ 179.0 $ 150.0 $ 98.6 - -------------------------------------------------------------------------------- RECEIVABLES 119.6 152.4 140.0 - -------------------------------------------------------------------------------- DSOs 26 35 33 - -------------------------------------------------------------------------------- INVENTORY 211.7 212.9 240.5 - -------------------------------------------------------------------------------- Turns 4.2 3.9 3.6 - -------------------------------------------------------------------------------- OTHER CURRENT 166.9 218.8 197.1 - -------------------------------------------------------------------------------- TOTAL CURRENT ASSETS 677.2 734.0 676.2 - -------------------------------------------------------------------------------- FIXED ASSETS 207.5 210.9 205.2 - -------------------------------------------------------------------------------- OTHER 705.2 701.6 680.5 - -------------------------------------------------------------------------------- TOTAL ASSETS $1,590.0 $1,646.5 $1,561.8 - -------------------------------------------------------------------------------- CURRENT LIABILITIES 489.0 536.2 578.0 - -------------------------------------------------------------------------------- LONG TERM LIABILITIES 166.6 189.7 126.4 - -------------------------------------------------------------------------------- EQUITY 934.4 920.6 857.5 - -------------------------------------------------------------------------------- TOTAL LIABILITIES & EQUITY $1,590.0 $1,646.5 $1,561.8 - -------------------------------------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 6 UNAUDITED STATEMENT OF CASH FLOW - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- $US Millions Q1'04 Q4 03 Q1 03 - -------------------------------------------------------------------------------- CASH PROVIDED BY OPERATIONS - -------------------------------------------------------------------------------- Net Income/(Loss) $ 6.8 $ 16.2 $(31.0) - -------------------------------------------------------------------------------- Adjustments - -------------------------------------------------------------------------------- Depreciation & Amortization 18.0 17.0 16.6 - -------------------------------------------------------------------------------- Non-Cash Compensation 2.2 7.2 0.8 - -------------------------------------------------------------------------------- Provision for legal settlements 0.0 0.0 72.0 - -------------------------------------------------------------------------------- Changes in Accounts Receivable 28.2 (22.5) 23.7 - -------------------------------------------------------------------------------- Changes in Accounts Payable (47.9) 19.4 (19.6) - -------------------------------------------------------------------------------- Changes in inventory 1.4 (13.1) 21.0 - -------------------------------------------------------------------------------- Other changes, net 32.1 23.0 (12.2) - -------------------------------------------------------------------------------- NET CASH PROVIDED BY OPERATIONS 40.8 47.2 71.3 - -------------------------------------------------------------------------------- CASH USED IN INVESTING - -------------------------------------------------------------------------------- Purchases of Property Plant & Equipment (11.2) (24.2) (10.6) - -------------------------------------------------------------------------------- Other Investing, net (4.1) (0.3) (2.5) - -------------------------------------------------------------------------------- NET CASH USED IN INVESTING ACTIVITIES (15.2) (24.5) (13.2) - -------------------------------------------------------------------------------- CASH USED IN FINANCING - -------------------------------------------------------------------------------- Net changes in debt 13.7 (0.1) (36.6) - -------------------------------------------------------------------------------- Other financing, net (10.3) 6.4 0.9 - -------------------------------------------------------------------------------- NET CASH (USED IN)/PROVIDED BY FINANCING (INC. FX) 3.4 6.3 (35.7) - -------------------------------------------------------------------------------- Net increase in cash 29.0 29.1 22.5 - -------------------------------------------------------------------------------- Cash, beginning of period 150.0 120.9 76.1 - -------------------------------------------------------------------------------- CASH, END OF PERIOD $179.0 $150.0 $ 98.6 - -------------------------------------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 7 UNAUDITED PRODUCT REVENUE DISTRIBUTION BY SALES THEATER - -------------------------------------------------------------------------------- Q1'04 TASS EMEA APAC ---- ---- ---- Product 66% 26% 8% Q4'03 TASS EMEA APAC ---- ---- ---- Product 63% 27% 10% Q1'03 TASS EMEA APAC ---- ---- ---- Product 59% 34% 7% SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 8 THE AMERICAS - -------------------------------------------------------------------------------- TASS EMEA APAC ---- ---- ---- Product 66% 26% 8% - ------------------------------------------------- o 66% OF PRODUCT REVENUE o Revenue increased o Up 16% vs. Q4-03 o Up 24% vs. Q1-03 o Bookings increased o Up 1% vs. Q4-03 o Up 30% vs. Q1-03 o Broadening our foot-print and relevance - ------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 9 EUROPE, MIDDLE EAST, AFRICA - -------------------------------------------------------------------------------- TASS EMEA APAC ---- ---- ---- Product 66% 26% 8% - ------------------------------------------------- o 26% OF PRODUCT REVENUE o Revenue variance o Up 5% vs. Q4-03 o Down 15% vs. Q1-03 o Bookings increased o Up 13% vs. Q4-03 o Up 29% vs. Q1-03 o New products and features - opportunities to expand market share - ------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 10 ASIA PACIFIC - -------------------------------------------------------------------------------- TASS EMEA APAC ---- ---- ---- Product 66% 26% 8% - ------------------------------------------------- o 8% OF PRODUCT REVENUE o Revenue variance o Down 5% vs. Q4-03 o Up 44% vs. Q1-03 o Bookings increased o Up 18% vs. Q4-03 o Up 90% vs. Q1-03 o Six-point growth strategy working - ------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 11 REVENUE DISTRIBUTION BY PRODUCT GROUP - -------------------------------------------------------------------------------- Q1'04 Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 25% 6% 58% 10% 1% Q4'03 Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 24% 6% 59% 10% 1% Q1'03 Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 22% 6% 63% 8% 1% - -------------------------------------------------------------------------------- [ ] Scanners [ ] Scan Engines [ ] Mobile Computers [ ] Wireless [ ] Other - -------------------------------------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 12 MOBILE COMPUTING - -------------------------------------------------------------------------------- Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 25% 6% 58% 10% 1% --------------------------- APPARENT MARKET SHARE GAINS --------------------------- - ------------------------------------------------- o 58% OF PRODUCT REVENUE o Revenue increased o Up 10% vs. Q4-03 o Up 4% vs. Q1-03 o Bookings increased o Up 5% vs. Q4-03 o Up 32% vs. Q1 03 - ------------------------------------------------- ----------------------------------- SYMBOL HOLDS THE NO. 1 POSITION FOR RUGGED HANDHELDS, A SEGMENT FORECAST TO EXCEED $2.7 BILLION BY 2007. -- VDC ----------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 13 ADVANCED DATA CAPTURE - -------------------------------------------------------------------------------- Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 25% 6% 58% 10% 1% ----------------------- ADC'S BEST QUARTER EVER ----------------------- - ------------------------------------------------- o SCANNERS: 25% OF REVENUE o Revenue increased o Up 13% vs. Q4-03 o Up 28% vs. Q1-03 o Bookings variance o Down 6% vs. Q4-03 o Up 19% vs. Q1-03 o SCAN ENGINES: 6% OF REVENUE o Revenue increased o Up 11% vs. Q4-03 o Up 22% vs. Q1-03 o Bookings increased o Up 27% vs. Q4-03 o Up 25% vs. Q1-03 - ------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 14 WIRELESS INFRASTRUCTURE - -------------------------------------------------------------------------------- Scanners Scan Engines Mobile Computers Wireless Other -------- ------------ ---------------- -------- ----- Product 25% 6% 58% 10% 1% - ------------------------------------------------- o 10% OF PRODUCT REVENUE o Revenue increased o Up 11% vs. Q4-03 o Up 27% vs. Q1-03 o Bookings increased o Up 28% vs. Q4-03 o Up 98% vs. Q1 03 o Gaining mind-share & market share - ------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 15 Cm2(TM) RFID UPDATE - -------------------------------------------------------------------------------- - -------------------------------------------------------- o Customers piloting today o Engaged in WAL-MART pilot o Expansion in 2005 as retailer & DOD mandates commence o Working through technology challenges [GRAPHIC OMITTED] o EPCglobal involvement o Standards development o EPC-compliant mobile computer with RFID capability o Complete EPC-based product set - -------------------------------------------------------- [EPCGLOBAL LOGO] SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 16 COCA-COLA ENTERPRISES - -------------------------------------------------------------------------------- ENTERPRISE MOBILITY SOLUTION -------- `CCE CONSIDERS SYMBOL A STRATEGIC MC9000 TECHNOLOGY PARTNER.... THIS NEW -------- TECHNOLOGY WILL PROVIDE THE FOUNDATION [MC9000 GRAPHICS OMITTED] FOR DELIVERING INNOVATIVE MOBILE SOLUTIONS THAT ENHANCE PRODUCTIVITY AND MAXIMIZE CUSTOMER VALUE.' - - Christopher Koterski, CCE manager Mobile Computing & Cold Drink Technology - --------------------------------- FIELD SERVICE APPLICATION ENTERPRISE MOBILITY Logistics, delivery and service SOLUTION FOR applications to maximize 28,000 MOBILE WORKERS efficiencies and customer IN N. AMERICA & EUROPE service - --------------------------------- ---------------------------------------- WORLD'S LARGEST PRODUCER, BOTTLER AND DISTRIBUTOR OF NON-ALCOHOLIC BEVERAGES ---------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 17 Albertsons Installs the SYMBOL PERSONAL SHOPPING SYSTEM (PSS) in 100+ Stores - -------------------------------------------------------------------------------- - -------------------- --------------------------------------------- `CUSTOMERS HAVE TOLD US THEY WANT `Dallas is the most MORE CONTROL OF THEIR SHOPPING EXPERIENCE, competitive market AND THEY WANT TO ELIMINATE LINES AT THE in the U.S., CHECKOUT COUNTER. USING THE SHOP `N SCAN and we're committed ALLOWS US TO DELIVER ON BOTH COUNTS.' to giving our customers the best Larry Johnston shopping experience.' Albertsons chairman, CEO & president --------------------------------------------- Judy Spires Albertsons regional --------------------------------------------- vice president `IT WORKS GREAT WHEN YOU'RE ON A BUDGET. I KNOW HOW MUCH I'M SPENDING.' - -------------------- Maria Gutierrez, Albertson's customer --------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 18 CHINA CHARITY LOTTERY [GRAPHIC OMITTED] - -------------------------------------------------------------------------------- o SYMBOL LS4008I 2D BAR CODE SCANNERS AT EACH OF 60,000 LOTTERY MACHINE LOCATIONS NATIONWIDE o 5,000 UNITS NOW INSTALLED, WITH 15,000 UNITS SLATED FOR INSTALLATION IN Q2 [GRAPHICS OMITTED] SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 19 IMPROVING BACKLOG, SOLID Q1 BOOKINGS VELOCITY - -------------------------------------------------------------------------------- Q4'02 Q1'03 Q2'03 Q3'03 Q4'03 Q1'04 Q2'04 ----- ----- ----- ----- ----- ----- ----- Shipped but not recognized 133 132 102 119 268 293.8 298 Gross Bookings 280 261 271 323 332 351.9 Product Revenue 292 311 290 309 314 348.2 - -------------------------------------------------------------------------------- [ ] SHIPPED BUT NOT RECOGNIZED [ ] GROSS BOOKINGS [ ] PRODUCT REVENUE [ ] CURRENT QTR BACKLOG - -------------------------------------------------------------------------------- SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 20 UNAUDITED OUTLOOK AND Q2 `04 GUIDANCE - -------------------------------------------------------------------------------- o REVENUE o 2Q '04 up approximately 2% sequentially and about 15% Yr/Yr o FY '04 up 10% - 15% vs. FY '03 o GROSS MARGIN o 2Q '04 unchanged to slightly lower o OPERATING EXPENSES o 2Q '04 slightly lower o EFFECTIVE TAX RATE o Q2 '04 and remaining quarters at 33% o DILUTED EPS o Q2 '04 at $0.09 -- $0.10 o FY '04 unchanged at $0.40 -- $0.50 SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential 21 THANK YOU - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- THE PHONE LONES ARE OPEN FOR QUESTIONS - -------------------------------------------------------------------------------- - ----------------------- DIAL IN PHONE NUMBER: 1+(719-457-2679) - ----------------------- [*] [1] - ------------------------------------------------ TO CALL IN A QUESTION PRESS *1 ON YOUR PHONE NOW - ------------------------------------------------ SYMBOL(TM) - ----------------------------------- The Enterprise Mobility Company(TM) Confidential