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                                                                    EXHIBIT 23.1

                       CONSENT OF INDEPENDENT ACCOUNTANTS


We hereby consent to the incorporation by reference in this Registration
Statement on Form S-8 of our reports dated September 10, 1999 relating to the
financial statements and financial statement schedule of eLoyalty Corporation
and our report dated December 21, 1999 relating to the financial statements of
The Bentley Group, Inc., which appear in the Registration Statement on Form S-1
of eLoyalty Corporation dated February 8, 2000.



PricewaterhouseCoopers LLP

Chicago, Illinois
February 9, 2000