UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended OCTOBER 26, 2003 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _______ to ________ Commission file number 0-23420 QUALITY DINING, INC. (Exact name of registrant as specified in its charter) INDIANA 35-1804902 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 4220 EDISON LAKES PARKWAY MISHAWAKA, INDIANA 46545 (Address of principal executive offices) (Zip Code) (574) 271-4600 (Registrant's telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: NONE Securities registered pursuant to Section 12(g) of the Act: COMMON STOCK, WITHOUT PAR VALUE Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] Indicate by check mark whether the Registrant is an accelerated filer (as defined in Rule 12b-2 of the Act). Yes [ ] No [X] $15,738,329 Aggregate market value of the voting common equity held by non-affiliates computed by reference to the price at which the common equity was last sold, or the average bid and asked price of such common equity, as of May 11, 2003 (assuming solely for the purposes of this calculation that all Directors and executive officers of the Registrant are "affiliates"). 11,596,781 Number of shares of Common Stock, without par value, outstanding at January 12, 2004 DOCUMENT INCORPORATED BY REFERENCE Portions of the following document have been incorporated by reference into this Annual Report on Form 10-K IDENTITY OF DOCUMENT PART OF FORM 10-K INTO WHICH DOCUMENT IS INCORPORATED Definitive Proxy Statement for the Annual Meeting of Shareholders to be held March 9, 2004. PART III QUALITY DINING, INC. Mishawaka, Indiana Annual Report to Securities and Exchange Commission October 26, 2003 PART I ITEM 1. BUSINESS. GENERAL Quality Dining, Inc. (the "Company") operates four distinct restaurant concepts. It owns the Grady's American Grill(R) concept and an Italian Dining concept. The Company operates its Italian Dining restaurants under the tradenames of Spageddies Italian Kitchen(R) ("Spageddies"(R)) and Papa Vino's Italian Kitchen(R) ("Papa Vino's"(R)). The Company also operates Burger King(R) restaurants and Chili's Grill & Bar(TM) ("Chili's"(R)) as a franchisee of Burger King Corporation and Brinker International, Inc. ("Brinker"), respectively. As of October 26, 2003, the Company operated 176 restaurants, including 118 Burger King restaurants, 37 Chili's, 12 Grady's American Grill restaurants, three Spageddies and six Papa Vino's. Summarized financial information concerning the Company's reportable segments is included in Note 14 to the Company's financial statements included elsewhere in this report. The Company was founded in 1981 and has grown from a two-unit Burger King franchisee to a multi-concept restaurant operator. The Company has grown by capitalizing on (i) its significant presence in targeted markets, (ii) the stable operating performance of its Burger King and Chili's restaurants, (iii) strategic acquisitions of Burger King restaurants and Chili's restaurants and (iv) management's extensive experience. The Company is an Indiana corporation, which is the indirect successor to a corporation that commenced operations in 1981. Prior to the consummation of the Company's initial public offering on March 8, 1994 (the "Offering"), the business of the Company was transacted by the Company and eight affiliated corporations. As a result of a reorganization effected prior to the Offering, the Company became a management holding company. The Company, as used herein, means Quality Dining, Inc. and all of its subsidiaries. BUSINESS STRATEGY The Company's fundamental business strategy is to optimize the cash flow of its operations through proven operating management. The Company plans to use the majority of its cash flow to refurbish existing restaurants, build or acquire new restaurants and reduce debt. The Company believes its strategy will ultimately maximize the long term value of the Company for its shareholders. Management's operating philosophy, which is shared by all of the Company's concepts, is comprised of the following key elements: Value-Based Concepts. Value-based restaurant concepts are important to the Company's business strategy. Accordingly, in each of its restaurants, the Company seeks to provide customers with value, which is a product of high-quality menu selections, reasonably priced food, prompt, courteous service and a pleasant dining atmosphere. Focus on Customer Satisfaction. Through its comprehensive management training programs and experienced management team, the Company seeks to ensure that its employees provide customers with an enjoyable dining experience on a consistent basis. Hands-On Management Style. Members of the Company's senior management are actively involved in the operations of each of the Company's restaurant concepts. This active management approach is a key factor in the Company's efforts to control costs, enhance training and development of employees and optimize operating income. Quality Franchise Partners. The Company has partnered with franchisors with established reputations for leadership in their segments of the restaurant industry who have proven integrity and share the Company's focus on value, customer service and quality. 2 Use of Technology. The Company actively tracks the performance of its business utilizing computer and point-of-sale technology to provide timely and accurate reporting. EXPANSION The Company currently plans to build two or three full service restaurants in fiscal 2004. The Company does not plan to develop any new Burger King restaurants in fiscal 2004. The Company's long-term expansion strategy is focused on the development of restaurants in existing markets in order to optimize market penetration. In addition, the Company will consider strategic acquisitions in the Burger King system that meet certain acquisition criteria. During fiscal 2003, the Company built one new Burger King restaurant and three new Chili's restaurants. The Company also replaced two Burger King restaurant buildings with new buildings at the same locations and opened two additional Burger King restaurants in facilities leased from a related party. The Company sold four Grady's American Grill restaurants in fiscal 2003. (See "Grady's American Grill" and Note 11 and Note 13 to the Company's financial statements.) During fiscal 2001, the Company purchased 42 Burger King restaurants in the Grand Rapids metropolitan area (See Note 13 to the Company's financial statements). The Company paid $4.2 million in cash and assumed certain liabilities of approximately $1.8 million. Three of these restaurants were closed in fiscal 2002. The amount of the Company's total investment to develop new restaurants depends upon various factors, including prevailing real estate prices and lease rates, raw material costs and construction labor costs in each market in which a new restaurant is to be opened. The Company may own or lease the real estate for future development. BURGER KING General. Prior to December, 2002 Burger King Corporation was an indirect wholly-owned subsidiary of Diageo, PLC. In July, 2002 Diageo agreed to sell Burger King Corporation to an investment group led by Texas Pacific Group for $2.26 billion. In December, 2002, Diageo, PLC announced that it had completed the sale of Burger King Corporation to an equity sponsor group led by Texas Pacific Group although the purchase price had been reduced to $1.5 billion due in part to the highly competitive environment in which Burger King operates. Burger King Corporation has been franchising Burger King restaurants since 1954 and has locations throughout the world. Menu. Each Burger King restaurant offers a diverse menu containing a variety of traditional and innovative food items, featuring the Whopper(R) sandwich and other flame-broiled hamburgers and sandwiches, which are prepared to order with the customer's choice of condiments. The menu also typically includes breakfast entrees, french fries, onion rings, desserts and soft drinks. The Burger King system philosophy is characterized by its "Have It Your Way"(R) service, generous portions and competitive prices, resulting in high value to its customers. Management believes these characteristics distinguish Burger King restaurants from their competitors and have the potential to provide a competitive advantage. Advertising and Marketing. As required by its franchise agreements, the Company contributes 4.0% of its restaurant sales to an advertising and marketing fund controlled by Burger King Corporation. Burger King Corporation uses this fund primarily to develop system-wide advertising, sales promotions and marketing materials and concepts. In addition to its required contribution to the advertising and marketing fund, the Company makes local advertising expenditures intended specifically to benefit its own Burger King restaurants. Typically, the Company spends its local advertising dollars on television and radio. CHILI'S GRILL & BAR General. The Chili's concept is owned by Brinker, a publicly-held corporation headquartered in Dallas, Texas. The first Chili's Grill & Bar restaurant opened in 1975. Menu. Chili's restaurants are full service, casual dining restaurants featuring quick and friendly table service designed to minimize customer waiting and facilitate table turnover. Service personnel are dressed casually to 3 reinforce the casual environment. Chili's restaurants feature a diverse menu of broadly appealing food items, including a variety of hamburgers, fajitas, steak, chicken and seafood entrees and sandwiches, barbecued ribs, salads, appetizers and desserts, all of which are prepared fresh daily according to recipes specified by Chili's. Emphasis is placed on serving substantial portions of quality food at modest prices. Each Chili's restaurant has a full-service bar. Advertising and Marketing. Pursuant to its franchise agreements with Brinker, the Company contributes 0.5% of sales from each restaurant to Brinker for advertising and marketing to benefit all restaurants. As part of a system-wide promotional effort, the Company paid an additional advertising fee as follows: Period % of Sales ------ ---------- September 1, 1999 through August 30, 2000 0.375% September 1, 2000 through June 27, 2001 1.0% June 28, 2001 through June 26, 2002 1.2% June 27, 2002 through June 25, 2003 2.0% June 26, 2003 through June 30, 2004 2.25% The Company is also required to spend 2.0% of sales from each restaurant on local advertising which, since June, 2002, is considered to be met by the additional fees described in the preceding table. The Company's advertising expenditures typically exceed the levels required under its agreements with Brinker and the Company spends substantially all of its advertising dollars on television and radio advertising. The Company also conducts promotional marketing efforts targeted at its various local markets. The Chili's franchise agreements provide that Brinker may establish advertising cooperatives ("Cooperatives") for geographic areas where one or more restaurants are located. Any restaurants located in areas subject to a Cooperative are required to contribute 3.0% of sales to the Cooperative in lieu of contributing 0.5% of sales to Brinker. Each such restaurant is also required to directly spend 0.5% of sales on local advertising. To date, no Cooperatives have been established in any of the Company's markets. GRADY'S AMERICAN GRILL General. Grady's American Grill restaurants feature high-quality food in a classic American style, served in a warm and inviting setting. The Company sold 15 and closed three Grady's American Grill restaurants during fiscal 2002 and sold four restaurants in fiscal 2003. These units did not fit the Company's long-term strategic plan and were not meeting the Company's performance expectations. The Company expects to sell four more restaurants in fiscal 2004. Fiscal 2003 Impairment Charge. In light of the disposals and the continued decline in sales and cash flow in its Grady's American Grill division, the Company reviewed the carrying amounts for the balance of its Grady's American Grill Restaurant assets in the second quarter of fiscal 2003. The Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded that, for the division as a whole, and in particular with respect to eight locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired. The Company measured the impairment and recorded an impairment charge related to these assets aggregating $4,411,000 in the second quarter of fiscal 2003, consisting of a reduction in the net book value of the Grady's American Grill trademark of $2,882,000 and a reduction in the net book value of certain fixed assets in the amount of $1,529,000. In accordance with SFAS 144, $640,000 of this amount has been reclassified to discontinued operations in the Consolidated Statement of Operations for fiscal 2003. In determining the fair value of the aforementioned restaurants, the Company relied primarily on discounted cash flow analyses that incorporated an investment horizon of five years and utilized a risk adjusted discount factor. As part of the impairment analysis discussed above, the Company also reviewed the remaining useful life of the Grady's American Grill trademark. In light of the continuing negative trends in both sales and cash flows, the increase in the pervasiveness of these declines amongst individual stores, and the accelerating rate of decline in both sales and cash flow, the Company also determined that the useful life of the Grady's American Grill trademark should be reduced from 15 to five years. The Company continues to pursue various management actions in response to the negative trend in its Grady's business, including evaluating strategic business alternatives for the division both as a whole and at each of its restaurant locations. 4 Fiscal 2001 Impairment Charge. During the second half of fiscal 2001, the Company experienced a significant decrease in sales and cash flow in its Grady's American Grill division. The Company initiated various management actions in response to this declining trend, including evaluating strategic business alternatives for the division both as a whole and at each of its restaurant locations. Subsequently, the Company entered into an agreement to sell nine of its Grady's American Grill restaurants for approximately $10.4 million. Because the carrying amount of the related assets as of October 28, 2001 exceeded the estimated net sale proceeds, the Company recorded an impairment charge of $4.1 million related to these nine restaurants. As a consequence of this loss and in connection with the aforementioned evaluation, the Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded that, in 12 locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired. The Company measured the impairment and recorded an impairment charge related to these assets aggregating $10.4 million, consisting of a reduction in the net book value of the Grady's American Grill trademark of $4.9 million and a reduction in the net book value of certain fixed assets in the amount of $5.5 million. Menu. The Grady's American Grill menu features signature prime rib, high-quality steaks, seafood, inviting salads, sandwiches, soups and high quality desserts. Entrees emphasize on-premise scratch preparation in a classic American style. Advertising and Marketing. As the owner of the Grady's American Grill concept, the Company has full responsibility for marketing and advertising. The Company focuses advertising and marketing efforts in local print media, use of direct mail programs and radio, with total annual expenditures of approximately 2.0% of the sales for its Grady's American Grill restaurants. ITALIAN DINING CONCEPT General. The Company's Italian Dining concepts operate under the tradenames Papa Vino's Italian Kitchen and Spageddies Italian Kitchen. The Company had been a franchisee of Spageddies since 1994, and became the owner of the concept in October 1995. The first Papa Vino's restaurant was opened in 1996 and the first Spageddies restaurant was opened in 1994. Papa Vino's and Spageddies each offers a casual dining atmosphere with high-quality food, generous portions and moderate prices, all enjoyed in a setting featuring the ambiance of a traditional Italian trattoria with stone archways, large wine casks and wine racks lining the walls and exhibition cooking in an inviting, comfortable environment. The Company's Italian Dining concept is proprietary and provides the Company with flexibility for expansion and development. Menu. A fundamental component of the Italian Dining concepts is to provide the customer with a wide variety of high-quality, value-priced Italian food. The restaurant menu includes an array of entrees, including traditional Italian pasta, grilled meats and freshly prepared selections of pizzas, soups, salads and sandwiches. The menu also includes specialty appetizers, fresh baked bread and desserts, together with a full-service bar. Advertising and Marketing. As the owner of these concepts, the Company has full responsibility for marketing and advertising its Italian Dining restaurants. The Company focuses its advertising and marketing efforts in local print media, use of direct mail programs and radio, with total annual expenditures estimated to range between 2% and 3% of the sales for these restaurants. TRADEMARKS The Company owns the following registered trademarks: Grady's American Grill(R), Spageddies Italian Kitchen(R), Spageddies(R), Papa Vino's(R) and Papa Vino's Italian Kitchen(R). The Company also owns a number of other trademarks and service marks which are used in connection with its owned concepts. The Company believes its marks are valuable and intends to maintain its marks and any related registrations. Burger King(R) is a registered trademark of Burger King Corporation. Chili's(R) and Chili's Grill & Bar(TM) are a registered trademark and trademark, respectively, of Brinker. 5 ADMINISTRATIVE SERVICES From its headquarters in Mishawaka, Indiana, the Company provides accounting, treasury management, information technology, purchasing, human resources, finance, marketing, advertising, menu development, budgeting, planning, legal, site selection and development support services for each of its operating subsidiaries. Management. The Company is managed by a team of senior managers who are responsible for the establishment and implementation of a strategic plan. The Company believes that its management team possesses the ability to manage its diverse operations. The Company has an experienced management team in place for each of its concepts. Each concept's operations are managed by geographic region with a senior manager responsible for each specific region of operations. Site Selection. Site selection for new restaurants is made by the Company's senior management under the direction of the Company's Chief Development Officer, subject in the case of the Company's franchised restaurants to the approval of its franchisors. Within a potential market area, the Company evaluates high-traffic locations to determine profitable trading areas. Site-specific factors considered by the Company include traffic generators, points of distinction, visibility, ease of ingress and egress, proximity to direct competition, access to utilities, local zoning regulations and various other factors. In addition, in evaluating potential full service dining sites, the Company considers applicable laws regulating the sale of alcoholic beverages. The Company regularly reviews potential sites for expansion. Once a potential site is selected, the Company utilizes demographic and site selection data to assist in final site selection. Quality Control. The Company's senior management and restaurant management staff are principally responsible for assuring compliance with the Company's and its franchisors' operating procedures. The Company and its franchisors have uniform operating standards and specifications relating to the quality, preparation and selection of menu items, maintenance and cleanliness of the premises and employee conduct. Compliance with these standards and specifications is monitored by frequent on-site visits and inspections by the Company's senior management. Additionally, the Company employs the use of toll free customer feedback telephone services and outside "shopper services" to visit restaurants periodically to ensure that the restaurants meet the Company's operating standards. The Company's operational structure encourages all employees to assume a proprietary role ensuring that such standards and specifications are met. Burger King. The Company's Burger King operations are focused on achieving a high level of customer satisfaction with speed, accuracy and quality of service closely monitored. The Company's senior management and restaurant management staff are principally responsible for ensuring compliance with the Company's and Burger King Corporation's operating procedures. The Company and Burger King Corporation have uniform operating standards and specifications relating to the quality, preparation and selection of menu items, maintenance and cleanliness of the premises and employee conduct. These standards include food preparation rules regarding, among other things, minimum cooking times and temperatures, sanitation and cleanliness. Full Service Dining. The Company has uniform operating standards and specifications relating to the quality, preparation and selection of menu items, maintenance and cleanliness of the premises and employee conduct in its full service dining concepts. At the Company's Chili's restaurants, compliance with these standards and specifications is monitored by representatives of Brinker. Each full service dining restaurant typically has a general manager and three to four assistant managers who together train and supervise employees and are, in turn, overseen by a multi-unit manager. Information Technology Systems. Financial controls are maintained through a centralized accounting system, which allows the Company to track the operating performance of each restaurant. The Company has a point-of-sale system in each of its restaurants which is linked directly to the Company's accounting system, thereby making information available on a timely basis. During fiscal 2002, the Company replaced its financial and accounting system with integrated, web-based software operating in a client/server hardware environment. This information system enables the Company to analyze customer purchasing habits, operating trends and promotional results. Training. The Company maintains comprehensive training programs for all of its restaurant management personnel. Special emphasis is placed on quality food preparation, service standards and total customer satisfaction. 6 Burger King. The training program for the Company's Burger King restaurant managers features an intensive hands-on training period followed by classroom instruction and simulated restaurant management activities. Upon certification, new managers work closely with experienced managers to solidify their skills and expertise. The Company's existing restaurant managers regularly participate in the Company's ongoing training efforts, including classroom programs, off-site training and other training/development programs, which the Company's senior concept management designs from time to time. The Company generally seeks to promote from within to fill Burger King restaurant management positions. Full Service Dining. The Company requires all general and restaurant managers of its full service dining concepts to participate in a system-wide, comprehensive training program. These programs teach management trainees detailed food preparation standards and procedures for each concept. These programs are designed and implemented by the Company's senior concept management teams. Purchasing. Purchasing and procurement for the Company's Grady's American Grill and Italian Dining concepts are generally contracted with full-service distributors. Unit-level purchasing decisions from an approved list of suppliers are made by each of the Company's restaurant managers based on their assessment of the provisioning needs of the particular location. Purchase orders and invoices are reviewed and approved by restaurant managers. The Company participates in system-wide purchasing and distribution programs with respect to its Chili's and Burger King restaurants, which have been effective in reducing store-level expenditures on food and paper packaging. FRANCHISE AND DEVELOPMENT AGREEMENTS Burger King. The Company is responsible for all costs and expenses incurred in locating, acquiring and developing restaurant sites. The Company must also satisfy Burger King Corporation's development criteria, which include the specific site, the related purchase contract or lease agreement and architectural and engineering plans for each of the Company's new Burger King restaurants. Burger King Corporation may refuse to grant a franchise for any proposed Burger King restaurant if the Company is not conducting the operations of each of its Burger King restaurants in compliance with Burger King Corporation's franchise requirements. Burger King Corporation periodically monitors the operations of its franchised restaurants and notifies its franchisees of failures to comply with franchise or development agreements that come to its attention. On January 27, 2000 the Company executed a "Franchisee Commitment" pursuant to which it agreed to undertake certain "Transformational Initiatives" including capital improvements and other routine maintenance in all of its Burger King restaurants. The capital improvements include the installation of signage bearing the new Burger King logo and the installation of a new drive-through ordering system. The initial deadline for completing these capital improvements, December 31, 2001, was extended to December 31, 2002, although the Company met the initial deadline with respect to 66 of the 70 Burger King restaurants subject to the Franchisee Commitment. The Company completed the capital improvements to the remaining four restaurants prior to December 31, 2002. In addition, the Company agreed to perform, as necessary, certain routine maintenance such as exterior painting, sealing and striping of parking lots and upgraded landscaping. The Company completed this maintenance prior to September 30, 2000, as required. In consideration for executing the Franchisee Commitment, the Company received "Transformational Payments" totaling approximately $3.9 million during fiscal 2000. In addition, the Company received supplemental Transformational Payments of approximately $135,000 in fiscal 2001 and $180,000 in fiscal 2002. The portion of the Transformational Payments that corresponds to the amount required for the capital improvements will be recognized as income over the useful life of the capital improvements. The portion of the Transformational Payments that corresponds to the required routine maintenance was recognized as a reduction in maintenance expense over the period during which maintenance was performed. The remaining balance of the Transformational Payments was recognized as other income ratably through December 31, 2001, the term of the initial Franchisee Commitment, except that the supplemental Transformational Payments were recognized as other income when received. During fiscal 2000, Burger King Corporation increased its royalty and franchise fees for most new restaurants. The franchise fee for new restaurants increased from $40,000 to $50,000 for a 20 year agreement and the royalty rate increased from 3.5% of sales to 4.5% of sales, after a transitional period. For franchise agreements entered into 7 during the transitional period, the royalty rate will be 4.0% of sales for the first 10 years and 4.5% of sales for the balance of the term. For new restaurants, the transitional period was from July 1, 2000 to June 30, 2003. Since July 1, 2003, the royalty rate is 4.5% of sales for the full term of new restaurant franchise agreements. For renewals of existing franchise agreements, the transitional period was from July 1, 2000 through June 30, 2001. As of July 1, 2001, existing restaurants that renew their franchise agreements will pay a royalty of 4.5% of sales for the full term of the renewed agreement. The advertising contribution remains at 4.0% of sales. Royalties payable under existing franchise agreements are not affected by these changes until the time of renewal, at which time the then prevailing rate structure will apply. Burger King Corporation offered a voluntary program as an incentive for franchisees to renew their franchise agreements prior to the scheduled expiration date ("2000 Early Renewal Program"). Franchisees that elected to participate in the 2000 Early Renewal Program are required to make capital investments in their restaurants by, among other things, bringing them up to Burger King Corporation's current image, and to extend occupancy leases. Franchise agreements entered into under the 2000 Early Renewal Program have special provisions regarding the royalty payable during the term, including a reduction in the royalty to 2.75% over five years beginning April, 2002 and concluding in April, 2007. The Company included 36 restaurants in the 2000 Early Renewal Program. The Company paid franchise fees of $877,000 in the third quarter of fiscal 2000 to extend the franchise agreements of the selected restaurants for 16 to 20 years. In fiscal 2001 and 2002 the Company invested approximately $6.6 million to remodel the selected restaurants to Burger King Corporation's current image. Burger King Corporation offered an additional voluntary program as an incentive to franchisees to renew their franchise agreements prior to the scheduled expiration date ("2001 Early Renewal Program"). Franchisees that elected to participate in the 2001 Early Renewal Program are required to make capital investments in their restaurants by, among other things, bringing them up to Burger King Corporation's current image (Image 99), and to extend occupancy leases. Franchise agreements entered into under the 2001 Early Renewal Program have special provisions regarding the royalty payable during the term, including a reduction in the royalty to 2.75% over five years commencing 90 days after the semi-annual period in which the required capital improvements are made. The Company included three restaurants in the 2001 Early Renewal Program. The Company paid franchise fees of $144,925 in fiscal 2001 to extend the franchise agreements of the selected restaurants for 17 to 20 years. The Company invested approximately $1.7 million in fiscal 2003 to remodel two participating restaurants to Burger King Corporation's current image. The Company is considering withdrawing the third restaurant from the 2001 Early Renewal Program. Burger King Corporation also provides general specifications for designs, color schemes, signs and equipment, formulas for preparation of food and beverage products, marketing concepts, inventory, operations and financial control methods, management training, technical assistance and materials. Each franchise agreement prohibits the Company from transferring a franchise without the prior approval of Burger King Corporation. Burger King Corporation's franchise agreements prohibit the Company, during the term of the agreements, from owning or operating any other hamburger restaurant. For a period of one year following the termination of a franchise agreement, the Company remains subject to such restriction within a two mile radius of the Burger King restaurant which was the subject of the franchise agreement. Chili's. The Company's development agreement with Brinker (the "Chili's Agreement") expired on December 31, 2003. The development agreement entitled the Company to develop up to 41 Chili's restaurants in two regions encompassing counties in Indiana, Michigan, Ohio, Kentucky, Delaware, New Jersey and Pennsylvania. The Company paid development fees totaling $260,000 for the right to develop the restaurants in the regions. Each Chili's franchise agreement requires the Company to pay an initial franchise fee of $40,000, a monthly royalty fee of 4.0% of sales and certain advertising fees. See "Chili's Grill & Bar, Advertising and Marketing", above. The Company completed all of its obligations under the Chili's Agreement prior to its expiration. 8 The Chili's Agreement prohibited Brinker or any other Chili's franchisee from establishing a Chili's restaurant within a specified geographic radius of the Company's Chili's restaurants. The Chili's Agreement and the franchise agreements prohibit the Company, for the term of the agreements, from owning or operating other restaurants which are similar to a Chili's restaurant. The Chili's Agreement extends this prohibition, but only within the Company's development territories, for a period of two years following the termination of the Chili's Agreement. In addition, each franchise agreement prohibits the Company, for the term of the franchise agreement and for a period of two years following its termination, from owning or operating such other restaurants within a 10-mile radius of the Chili's restaurant which was the subject of such agreement. The Company is responsible for all costs and expenses incurred in locating, acquiring and developing restaurant sites. Each proposed restaurant site, the related purchase contract or lease agreement and the architectural and engineering plans for each of the Company's new Chili's restaurants are subject to Brinker's approval. Brinker may refuse to grant a franchise for any proposed Chili's restaurant if the Company is not conducting the operations of each of its Chili's restaurants in compliance with the Chili's restaurant franchise requirements. Brinker periodically monitors the operations of its franchised restaurants and notifies the franchisees of any failure to comply with franchise or development agreements that comes to its attention. The franchise agreements convey the right to use the franchisor's trade names, trademarks and service marks with respect to specific restaurant units. The franchisor also provides general specifications for designs, color schemes, signs and equipment, formulas for preparation of food and beverage products, marketing concepts, inventory, operations and financial control methods, management training and technical assistance and materials. Each franchise agreement prohibits the Company from transferring a franchise without the prior approval of the franchisor. Risks and Requirements of Franchisee Status. Due to the nature of franchising and the Company's agreements with its franchisors, the success of the Company's Burger King and Chili's concepts is, in large part, dependent upon the overall success of its franchisors, including the financial condition, management and marketing success of its franchisors and the successful operation of restaurants opened by other franchisees. Certain matters with respect to the Company's franchised concepts must be coordinated with, and approved by, the Company's franchisors. In particular, the Company's franchisors must approve the opening by the Company of any new franchised restaurant, including franchises opened within the Company's existing franchised territories, and the closing of any of the Company's existing franchised restaurants. The Company's franchisors also maintain discretion over the menu items that may be offered in the Company's franchised restaurants. COMPETITION The restaurant industry is intensely competitive with respect to price, service, location and food quality. The industry is mature and competition can be expected to increase. There are many well-established competitors with substantially greater financial and other resources than the Company, some of which have been in existence for a substantially longer period than the Company and may have substantially more units in the markets where the Company's restaurants are, or may be, located. McDonald's and Wendy's restaurants are the principal competitors to the Company's Burger King restaurants. The competitors to the Company's Chili's and Italian Dining restaurants are other casual dining concepts such as Applebee's, T.G.I. Friday's, Bennigan's, Olive Garden and Red Lobster restaurants. The primary competitors to Grady's American Grill are Houston's, Outback Steakhouse, Houlihan's, and O'Charley's Restaurant & Lounge, as well as a large number of locally-owned, independent restaurants. The Company believes that competition is likely to become even more intense in the future. The Company and the restaurant industry in general are significantly affected by factors such as changes in local, regional or national economic conditions, changes in consumer tastes, weather conditions and various other consumer concerns. In addition, factors such as increases in food, labor and energy costs, the availability and cost of suitable restaurant sites, fluctuating insurance rates, state and local regulations and the availability of an adequate number of hourly-paid employees can also adversely affect the restaurant industry. 9 GOVERNMENT REGULATION Each of the Company's restaurants is subject to licensing and regulation by a number of governmental authorities, which include alcoholic beverage control in the case of the Chili's, Italian Dining and Grady's American Grill restaurants, and health, safety and fire agencies in the state or municipality in which the restaurant is located. Difficulties or failures in obtaining the required licenses or approvals could delay or prevent the opening of a new restaurant in a particular area. Alcoholic beverage control regulations require each of the Company's Chili's, Italian Dining and Grady's American Grill restaurants to apply to a state authority and, in certain locations, county or municipal authorities for a license or permit to sell alcoholic beverages on the premises and to provide service for extended hours and on Sundays. Typically, licenses must be renewed annually and may be revoked or suspended for cause at any time. Alcoholic beverage control regulations relate to numerous aspects of the daily operations of the Company's restaurants, including minimum age of patrons and employees, hours of operation, advertising, wholesale purchasing, inventory control and handling, storage and dispensing of alcoholic beverages. The loss of a liquor license for a particular Grady's American Grill, Italian Dining or Chili's restaurant would most likely result in the closing of the restaurant. The Company may be subject in certain states to "dramshop" laws, which generally provide a person injured by an intoxicated patron the right to recover damages from an establishment that wrongfully served alcoholic beverages to the intoxicated person. The Company carries liquor liability coverage as part of its existing comprehensive general liability insurance. The Company's restaurant operations are also subject to federal and state minimum wage laws governing such matters as working conditions, overtime and tip credits. Significant numbers of the Company's food service and preparation personnel are paid at rates related to the federal minimum wage and, accordingly, increases in the minimum wage could increase the Company's labor costs. The Company is also subject to various local, state and federal laws regulating the discharge of pollutants into the environment. The Company believes that it conducts its operations in substantial compliance with applicable environmental laws and regulations. In an effort to prevent and, if necessary, to correct environmental problems, the Company conducts environmental audits of a proposed restaurant site in order to determine whether there is any evidence of contamination prior to purchasing or entering into a lease with respect to such site. To date, the Company's operations have not been materially adversely affected by the cost of compliance with applicable environmental laws. EMPLOYEES As of October 26, 2003, the Company had approximately 7,430 employees. Of those employees, approximately 106 held management or administrative positions, approximately 600 were involved in restaurant management, and the remainder were engaged in the operation of the Company's restaurants. None of the Company's employees is covered by a collective bargaining agreement. The Company considers its employee relations to be good. 10 ITEM 2. PROPERTIES. The following table sets forth, as of October 26, 2003, the 13 states in which the Company operated restaurants and the number of restaurants in each state. Of the 176 restaurants which the Company operated as of October 26, 2003, the Company owned 42 and leased 134. Many leases provide for base rent plus an additional rent based upon sales to the extent the additional rent exceeds the base rent, while other leases provide for only a base rent. NUMBER OF COMPANY-OPERATED RESTAURANTS GRADY'S BURGER AMERICAN ITALIAN KING CHILI'S GRILL DINING TOTAL ------ ------- -------- ------- ----- Alabama 1 1 Arkansas 1 1 Delaware 2 2 Georgia 1 1 Indiana 44 5 2 51 Michigan 74 12 1 5 92 Mississippi 1 1 New Jersey 5 1 6 North Carolina 2 2 Ohio 4 2 6 Oklahoma 1 1 Pennsylvania 9 9 Tennessee 3 3 ------------------------------------------- Total 118 37 12 9 176 =========================================== Burger King. As of October 26, 2003, 43 of the Company's Burger King restaurants were leased from real estate partnerships owned by certain of the Company's founding shareholders. See ITEM 13, "Certain Relationships and Related Transactions." The Company also leased six Burger King restaurants directly from Burger King Corporation and 52 restaurants from unrelated third parties. The Company owned 17 of its Burger King restaurants as of October 26, 2003. Chili's Grill & Bar. As of October 26, 2003, the Company owned 12 of its Chili's restaurants and leased the 25 other restaurants from unrelated parties. Grady's American Grill. As of October 26, 2003, the Company owned eight of its Grady's American Grill restaurants and leased the other four Grady's American Grill restaurants from unrelated parties. Italian Dining. As of October 26, 2003, the Company owned five of the Italian Dining restaurants and leased the four other restaurants from unrelated parties. Office Lease. The Company leases approximately 53,000 square feet for its headquarters facility in an office building located in Mishawaka, Indiana that was constructed in 1997 and is leased from a limited liability company in which the Company owns a 50% interest. The remaining term of the lease agreement is eight years. Approximately 4,500 square feet, 12,400 square feet and 5,200 square feet of the Company's headquarters building have been subleased to three tenants with remaining terms of one, two and four years, respectively. 11 ITEM 3. LEGAL PROCEEDINGS The Company is involved in various legal proceedings incidental to the conduct of its business, including employment discrimination claims. Based upon currently available information, the Company does not expect that any such proceedings will have a material adverse effect on the Company's financial position or results of operations but there can be no assurance thereof. During fiscal 2003, the Company was party to a lawsuit with BFBC Ltd ("BFBC"), a former franchisee of Bruegger's Bagels, and certain principals of BFBC (the "Franchisee Parties"). During the second quarter of fiscal 2003, the Company entered into a settlement agreement with the Franchisee Parties that provided for a cash payment by the Franchisee Parties to the Company in the amount of $3.75 million and the dismissal of all remaining claims in the lawsuit. The Company recorded a gain of $3,459,000 in the second quarter of fiscal 2003 as a result of this settlement. Subsequent to the end of the second quarter of fiscal 2003, and ancillary to the BFBC settlement, the Company transferred to Bruegger's Corporation's senior secured lender the Company's interest in the $10.7 million Subordinated Note issued by Bruegger's Corporation to the Company in connection with the divestiture of the Company's bagel-related businesses in 1997. The Company received payment of $55,000 for the Subordinated Note. The Company had previously reserved for the full amount of the Subordinated Note. Accordingly, the Company recorded a $55,000 gain in respect of this payment in the third quarter of fiscal 2003. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. The Company did not submit any matters to a vote of security holders during the fourth quarter of the 2003 fiscal year. 12 EXECUTIVE OFFICERS OF THE COMPANY Name Age Position - ---------------------- --- --------------------------------------------- Daniel B. Fitzpatrick 46 Chairman of the Board, President and Chief Executive Officer John C. Firth 46 Executive Vice President, General Counsel and Secretary James K. Fitzpatrick 48 Senior Vice President, Chief Development Officer and Director Patrick J. Barry 41 Senior Vice President - Administration and Information Technology Lindley E. Burns 49 Senior Vice President - Full Service Dining Gerald O. Fitzpatrick 43 Senior Vice President - Burger King Division Christopher L. Collier 42 Vice President - Finance Jeanne M. Yoder 37 Vice President and Controller Daniel B. Fitzpatrick has served as President and Chief Executive Officer and a Director of the Company since 1982. Prior to founding the Company, Mr. Fitzpatrick worked for a franchisee of Burger King Corporation, rising to the level of regional director of operations. He has over 25 years of experience in the restaurant business. Mr. Fitzpatrick also serves as a director of 1st Source Corporation, a publicly held diversified bank holding company based in South Bend, Indiana. John C. Firth serves as Executive Vice President, General Counsel and Secretary. Prior to joining the Company in June 1996, he was a partner with the law firm of Sopko and Firth. Beginning in 1985, he represented the Company as outside legal counsel with responsibility for the Company's legal affairs. James K. Fitzpatrick has served as Senior Vice President and Chief Development Officer of the Company since August 1995. Prior to that, Mr. Fitzpatrick served as Vice President or Senior Vice President of the Company in charge of the Company's Fort Wayne, Indiana Burger King restaurant operations since 1984. Prior to joining the Company, he served as a director of operations for a franchisee of Burger King Corporation. He has over 25 years of experience in the restaurant business. Patrick J. Barry joined the Company in October 1996 and serves as the Company's Senior Vice President - Administration and Information Technology. Prior to joining the Company, Mr. Barry was a management consultant with The Keystone Group and Andersen Consulting. Lindley E. Burns joined the Company in June of 1995. Prior to joining the Company he worked for Brinker as a multi-unit manager in its Chili's division for two years and was a Chili's franchisee for eight years prior to joining Brinker. He has over 25 years of experience in the restaurant business. Gerald O. Fitzpatrick serves as a Senior Vice President in the Company's Burger King Division. Mr. Fitzpatrick has served in various capacities in the Company's Burger King operations since 1983. Prior to joining the Company, he served as a district manager for a franchisee of Burger King Corporation. He has over 20 years of experience in the restaurant business. Christopher L. Collier joined the Company in July of 1996. Since that time he has served in various capacities in the Finance Department, most recently as the Vice President of Financial Reporting. Prior to joining the Company, he served as the Vice President-Finance at a regional restaurant chain. Mr. Collier is a certified public accountant. 13 Jeanne M. Yoder joined the Company in March of 1996. Since that time she has served in various capacities in the Accounting Department, most recently as Assistant Controller. Prior to joining the Company, she served as Controller at a regional travel agency. Ms. Yoder is a certified public accountant. The above information includes business experience during the past five years for each of the Company's executive officers. Executive officers of the Company serve at the discretion of the Board of Directors. Messrs. Daniel B. Fitzpatrick, James K. Fitzpatrick and Gerald O. Fitzpatrick are brothers. There is no family relationship between any other Directors or executive officers of the Company. The success of the Company's business is dependent upon the services of Daniel B. Fitzpatrick, Chairman, President and Chief Executive Officer of the Company. The Company maintains key man life insurance on the life of Mr. Fitzpatrick in the principal amount of $3.0 million. The loss of the services of Mr. Fitzpatrick would have a material adverse effect upon the Company. (Pursuant to General Instruction G(3) of Form 10-K, the foregoing information is included as an unnumbered Item in Part I of this Annual Report in lieu of being included in the Company's Proxy Statement for its 2004 Annual Meeting of Shareholders.) 14 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES. The Company's Common Stock is traded on the Nasdaq Stock Market's National Market under the symbol QDIN. The prices set forth below reflect the high and low sales quotations for the Company's Common Stock as reported by Nasdaq for the fiscal periods indicated. As of January 14, 2004, there were 428 holders of record and approximately 2,550 beneficial owners. Fiscal Year 2003 Fiscal Year 2002 High Low High Low ----------------------- ----------------------- First Quarter $ 3.50 $ 2.11 $ 2.48 $ 1.80 Second Quarter 2.35 1.94 3.98 2.06 Third Quarter 2.99 1.79 5.00 3.05 Fourth Quarter 3.25 2.50 3.98 2.93 The Company does not pay cash dividends on its Common Stock. The Company does not anticipate paying cash dividends in the foreseeable future. The Company's revolving credit agreement prohibits the payment of cash dividends and restricts other distributions. The agreement expires November 1, 2005. No unregistered equity securities were sold by the Company during fiscal 2003. Information about the Company's equity compensation plans required by this Item is set forth in Part III, Item 12 of this report and is incorporated herein by reference. 15 ITEM 6. SELECTED FINANCIAL DATA QUALITY DINING, INC. - ---------------------------------------------------------------------------------------------------------------------------------- Fiscal Year Ended (1) October 26, October 27, October 28, October 29, October 31, 2003 2002 2001 2000 1999 - ---------------------------------------------------------------------------------------------------------------------------------- (In thousands, except unit and per share data) STATEMENT OF OPERATIONS DATA: Revenues: Restaurant sales: Burger King $ 114,983 $ 123,795 $ 80,791 $ 83,228 $ 84,171 Chili's Grill & Bar 80,710 75,760 69,727 60,921 56,837 Italian Dining Division 17,560 17,052 17,126 16,756 16,066 Grady's American Grill 13,892 31,607 45,166 52,439 67,773 - ---------------------------------------------------------------------------------------------------------------------------------- Total revenues 227,145 248,214 212,810 213,344 224,847 - ---------------------------------------------------------------------------------------------------------------------------------- Operating expenses Restaurant operating expenses Food and beverage 61,910 69,379 59,492 59,716 65,398 Payroll and benefits 66,486 72,791 62,585 62,059 64,599 Depreciation and amortization 9,977 10,117 10,876 10,424 10,579 Other operating expenses 61,540 64,655 54,819 52,904 55,856 - ---------------------------------------------------------------------------------------------------------------------------------- Total restaurant operating expenses: 199,913 216,942 187,772 185,103 196,432 General and administrative (2)(3) 15,961 18,638 15,111 17,073 15,912 Amortization of intangibles 364 431 892 910 1,032 Facility closing costs (90) 355 898 - 1,047 Impairment of assets 3,771 - 14,487 - 1,454 - ---------------------------------------------------------------------------------------------------------------------------------- Total operating expenses 219,919 236,366 219,160 203,086 215,877 - ---------------------------------------------------------------------------------------------------------------------------------- Operating income (loss) (4) (5) (6) 7,226 11,848 (6,350) 10,258 8,970 - ---------------------------------------------------------------------------------------------------------------------------------- Other income (expense): Interest expense (7,479) (8,429) (10,419) (11,174) (10,709) Provision for uncollectible note receivable (7) - - - (10,000) - Recovery of note receivable 3,459 - - - - Stock purchase expense (1,294) - - - - Gain (loss) on sale of property and equipment (53) 1,034 (310) (878) (188) Other income (expense), net 992 655 1,185 1,024 146 - ---------------------------------------------------------------------------------------------------------------------------------- Total other expense (4,375) (6,740) (9,544) (21,028) (10,751) - ---------------------------------------------------------------------------------------------------------------------------------- Income (loss) from continuing operations before income taxes 2,851 5,108 (15,894) (10,770) (1,781) Income tax provision (benefit) 1,966 1,053 1,325 1,167 804 - ---------------------------------------------------------------------------------------------------------------------------------- Income (loss) from continuing operations 885 4,055 (17,219) (11,937) (2,585) Income (loss) from discontinued operations (13) 1,029 1,689 2,226 628 - ---------------------------------------------------------------------------------------------------------------------------------- Net income (loss) $ 872 $ 5,084 $ (15,530) $ (9,711) $ (1,957) - ---------------------------------------------------------------------------------------------------------------------------------- Basic net income (loss) per share: - ---------------------------------------------------------------------------------------------------------------------------------- Continuing operations 0.08 0.36 (1.52) (0.97) (0.20) Discontinued operations - 0.09 0.15 0.18 0.05 - ---------------------------------------------------------------------------------------------------------------------------------- Basic net income (loss) per share $ 0.08 $ 0.45 $ 1.37 $ (0.79) $ (0.15) - ---------------------------------------------------------------------------------------------------------------------------------- Diluted net income (loss) per share: - ---------------------------------------------------------------------------------------------------------------------------------- Continuing operations 0.08 0.36 (1.52) (0.97) (0.20) Discontinued operations - 0.09 0.15 0.18 0.05 - ---------------------------------------------------------------------------------------------------------------------------------- Diluted net income (loss) per share $ 0.08 $ 0.45 $ 1.37 $ (0.79) $ (0.15) - ---------------------------------------------------------------------------------------------------------------------------------- Weighted average shares outstanding: - ---------------------------------------------------------------------------------------------------------------------------------- Basic 11,311 11,248 11,356 12,329 12,668 - ---------------------------------------------------------------------------------------------------------------------------------- Diluted 11,335 11,306 11,356 12,329 12,668 - ---------------------------------------------------------------------------------------------------------------------------------- 16 - ---------------------------------------------------------------------------------------------------------------------------------- Fiscal Year Ended (1) October 26, October 27, October 28, October 29, October 31, 2003 2002 2001 2000 1999 - ---------------------------------------------------------------------------------------------------------------------------------- RESTAURANT DATA: Units open at end of period: Grady's American Grill 12 16 34 35 36 Italian Dining Division 9 9 8 8 8 Burger King (8) 118 115 116 71 70 Chili's Grill & Bar 37 34 33 31 28 ------------------------------------------------------------------- 176 174 191 145 142 ------------------------------------------------------------------- BALANCE SHEET DATA: Working capital (deficiency) $ (16,470) $ (23,100) $ (23,405) $ (22,312) $ (17,962) Total assets 145,407 156,941 167,238 178,861 189,037 Long-term debt and capitalized lease obligations 86,481 99,031 113,194 106,815 112,815 Total stockholders' equity 28,012 25,753 20,380 37,984 49,002 (1) All fiscal years presented consist of 52 weeks except fiscal 1999 which had 53 weeks. (2) General and administrative costs in fiscal 2000 include approximately $1.25 million in unanticipated expenses related to the litigation, proxy contest and tender offer initiated by NBO, LLC.. (3) General and administrative costs in fiscal 2002 include $1,527,000 of expense related to the litigation with BFBC, Ltd. (4) Operating income for the fiscal year ended October 31, 1999 includes non-cash charges for the impairment of assets and facility closings totaling $2,501,000. The non-cash charges consist primarily of $650,000 for the disposal of obsolete point of sale equipment that the Company identified as a result of installing its new point-of-sale system in its full service dining restaurants, $1,047,000 for the estimated costs and losses associated with the anticipated closing of two regional offices and three restaurant locations and $804,000 primarily for a non-cash asset impairment write down for two under-performing restaurants. (5) Operating income for the fiscal year ended October 28, 2001 includes non-cash charges for the impairment of assets and facility closings totaling $15,385,000. The non-cash charges consist primarily of $14,525,000 for the impairment of certain long-lived assets of under-performing Grady's American Grill restaurants and $860,000 for store closing expenses and lease guarantee obligations. (6) Operating loss for the fiscal year ended October 26, 2003 includes non-cash charges for the impairment of assets totaling $3,771,000. The non-cash charges are primarily for the impairment of certain long-lived assets of under-performing Grady's American Grill restaurants. (7) During fiscal 2000 the Company recorded a $10,000,000 non-cash charge to fully reserve for the Subordinated Note. (8) On October 15, 2001, the Company acquired 42 restaurants from BBD Business Consultants, Ltd. and its affiliates. The Company's financial statements include the operating results from the date of acquisition. 17 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. FORWARD-LOOKING STATEMENTS This report contains and incorporates forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements about the Company's development plans and trends in the Company's operations and financial results. Forward-looking statements can be identified by the use of words such as "anticipates," "believes," "plans," "estimates," "expects," "intends," "may," and other similar expressions. Forward-looking statements are made based upon management's current expectations and beliefs concerning future developments and their potential effects on the Company. There can be no assurance that the Company will actually achieve the plans, intentions and expectations discussed in these forward-looking statements. Actual results may differ materially. Among the risks and uncertainties that could cause actual results to differ materially are the following: the availability and cost of suitable locations for new restaurants; the availability and cost of capital to the Company; the ability of the Company to develop and operate its restaurants; the ability of the Company to sustain sales and margins in the increasingly competitive environment; the hiring, training and retention of skilled corporate and restaurant management and other restaurant personnel; the integration and assimilation of acquired concepts; the overall success of the Company's franchisors; the ability to obtain the necessary government approvals and third-party consents; changes in governmental regulations, including increases in the minimum wage; the results of pending litigation; and weather and other acts of God. The Company undertakes no obligation to update or revise any forward-looking information, whether as a result of new information, future developments or otherwise. CRITICAL ACCOUNTING POLICIES Management's Discussion and Analysis of Financial Condition and Results of Operations are based upon the Company's consolidated financial statements, which were prepared in accordance with accounting principles generally accepted in the United States of America. These principles require management to make estimates and assumptions that affect the reported amounts in the consolidated financial statements and notes thereto. Actual results may differ from these estimates, and such differences may be material to the consolidated financial statements. Management believes that the following significant accounting policies involve a higher degree of judgment or complexity. Property and equipment. Property and equipment are depreciated on a straight-line basis over the estimated useful lives of the assets. The useful lives of the assets are based upon management's expectations for the period of time that the asset will be used for the generation of revenue. Management periodically reviews the assets for changes in circumstances that may impact their useful lives. Impairment of long-lived assets. Management periodically reviews property and equipment for impairment using historical cash flows as well as current estimates of future cash flows. This assessment process requires the use of estimates and assumptions that are subject to a high degree of judgment. In addition, at least annually, or as circumstances dictate, management assesses the recoverability of goodwill and other intangible assets which requires assumptions regarding the future cash flows and other factors to determine the fair value of the assets. In determining fair value, the Company relies primarily on discounted cash flow analyses that incorporates an investment horizon of five years and utilizes a risk adjusted discount factor. If these assumptions change in the future, management may be required to record impairment charges for these assets. As a result of the adoption of Statement of Financial Accounting Standard ("SFAS") No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets", the Company has classified the revenues, expenses and related assets and liabilities of four Grady's American Grill restaurants that were sold in fiscal 2003 and four Grady's American Grill restaurants that are held for sale, as discontinued operations in the accompanying consolidated financial statements. Income taxes. The Company has recorded a valuation allowance to reduce its deferred tax assets since it is more likely than not that some portion of the deferred assets will not be realized. Management has considered all available evidence both positive and negative, including the Company's historical operating results, estimates of future taxable income and ongoing feasible tax strategies in assessing the need for the valuation allowance. In estimating its deferred tax asset, management used its 2004 operating plan as the basis for a forecast of future taxable earnings. Management did not incorporate growth assumptions and limited the forecast to five years, the period that management believes it can project results that are more likely than not achievable. Absent a significant and unforeseen change in facts or circumstances, management re-evaluates the realizability of its tax assets in connection with its annual budgeting cycle. 18 The Company operates in a very competitive industry that can be significantly affected by changes in local, regional or national economic conditions, changes in consumer tastes, weather conditions and various other consumer concerns. Accordingly, the amount of the deferred tax asset considered by management to be realizable, more likely than not, could change in the near term if estimates of future taxable income change. This could result in a charge to, or increase in, income in the period such determination is made. Other estimates. Management is required to make judgments and or estimates in the determination of several of the accruals that are reflected in the consolidated financial statements. Management believes that the following accruals are subject to a higher degree of judgment. Management uses estimates in the determination of the required accruals for general liability, workers' compensation and health insurance. These estimates are based upon a detailed examination of historical and industry claims experience. The claim experience may change in the future and may require management to revise these accruals. The Company is periodically involved in various legal actions arising in the normal course of business. Management is required to assess the probability of any adverse judgments as well as the potential ranges of any losses. Management determines the required accruals after a careful review of the facts of each legal action and assistance from outside legal counsel. The accruals may change in the future due to new developments in these matters. Management continually reassesses its assumptions and judgments and makes adjustments when significant facts and circumstances dictate. Historically, actual results have not been materially different than the estimates that are described above. 19 For an understanding of the significant factors that influenced the Company's performance during the past three fiscal years, the following discussion should be read in conjunction with the consolidated financial statements appearing elsewhere in this Annual Report. RESULTS OF OPERATIONS The following table reflects the percentages that certain items of revenue and expense bear to total revenues. - ------------------------------------------------------------------------------------------------------- Fiscal Year Ended October 26, October 27, October 28, 2003 2002 2001 - ------------------------------------------------------------------------------------------------------- Restaurant sales: Burger King 50.7% 49.9% 38.0% Chili's Grill & Bar 35.5 30.5 32.8 Italian Dining Division 7.7 6.9 8.0 Grady's American Grill 6.1 12.7 21.2 - ---------------------------------------------------------------------------------------------------- Total revenues 100.0 100.0 100.0 - ---------------------------------------------------------------------------------------------------- Operating expenses: Restaurant operating expenses: Food and beverage 27.3 28.0 28.0 Payroll and benefits 29.3 29.3 29.4 Depreciation and amortization 4.4 4.1 5.1 Other operating expenses 27.0 26.0 25.7 - ---------------------------------------------------------------------------------------------------- Total restaurant operating expenses 88.0 87.4 88.2 - ---------------------------------------------------------------------------------------------------- Income from restaurant operations 12.0 12.6 11.8 - ---------------------------------------------------------------------------------------------------- General and administrative 7.0 7.5 7.1 Amortization of intangibles 0.2 0.2 0.4 Facility closing costs - 0.1 0.4 Impairment of assets 1.7 - 6.9 - ---------------------------------------------------------------------------------------------------- Operating income (loss) 3.1 4.8 (3.0) - ---------------------------------------------------------------------------------------------------- Other income (expense): Interest expense (3.3) (3.4) (4.9) Recovery of note receivable 1.5 - - Stock purchase expense (0.5) - - Gain (loss) on sale of property and equipment - 0.4 (0.1) Other income and expense, net 0.4 0.2 0.5 - ---------------------------------------------------------------------------------------------------- Total other expense, net (1.9) (2.8) (4.5) - ---------------------------------------------------------------------------------------------------- Income (loss) from continuing operations before income taxes 1.2 2.0 (7.5) Income tax provision 0.8 0.4 0.6 - ---------------------------------------------------------------------------------------------------- Income (loss) from continuing operations 0.4 1.6 (8.1) Income (loss) from discontinued operations, net of tax - 0.4 0.8 - ---------------------------------------------------------------------------------------------------- Net income (loss) 0.4% 2.0% (7.3%) - ---------------------------------------------------------------------------------------------------- 20 FISCAL YEAR 2003 COMPARED TO FISCAL YEAR 2002 Restaurant sales in fiscal 2003 were $227,145,000, a decrease of 8.5% or $21,069,000, compared to restaurant sales of $248,214,000 in fiscal 2002. The decrease was due to a $8,812,000 decrease in restaurant sales in the Company's quick service segment and a $12,257,000 decrease in restaurant sales in the Company's full service segment. As a result of the adoption of Statement of Financial Accounting Standard ("SFAS") No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets", the Company has classified the revenues, expenses and related assets and liabilities of four Grady's American Grill restaurants that were sold in fiscal 2003 and four Grady's American Grill restaurants that are held for sale, as discontinued operations in the accompanying consolidated financial statements. The Company's Burger King restaurant sales were $114,983,000 in fiscal 2003 compared to sales of $123,795,000 in fiscal 2002, a decrease of $8,812,000. The Company had increased revenue of $2,594,000 due to additional sales weeks from three restaurants opened in fiscal 2003 and two restaurants opened in fiscal 2002 that were open for their first full year in fiscal 2003. The Company's Burger King restaurants' average weekly sales decreased to $18,998 in fiscal 2003 versus $20,668 in fiscal 2002. Sales at restaurants open for more than one year decreased 8.2% in fiscal 2003 when compared to the same period in fiscal 2002. The Company believes that the sales decline it experienced in fiscal 2003 resulted primarily from ineffective marketing and unsuccessful new product introductions. The Company's Chili's Grill & Bar restaurant sales increased $4,950,000 to $80,710,000 in fiscal 2003 compared to restaurant sales of $75,760,000 in fiscal 2002. The Company had increased revenue of $3,716,000 due to additional sales weeks from three new restaurants opened in fiscal 2003 and one restaurant opened in fiscal 2002 that was open for its first full year in fiscal 2003. The Company's Chili's Grill & Bar restaurants average weekly sales increased to $44,518 in fiscal 2003 versus $43,868 in fiscal 2002. Sales at restaurants open for more than one year increased 2.1% in fiscal 2003 when compared to the same period in fiscal 2002. The Company believes that the sales increases it experienced in fiscal 2003 resulted from the application of the Company's discipline operating systems and the franchisors successful marketing and menu strategies. The Company's Grady's American Grill restaurant sales were $13,892,000 in fiscal 2003 compared to sales of $31,607,000 in fiscal 2002, a decrease of $17,715,000. The Company sold or closed 18 units in fiscal 2002. The absence of these units accounted for $14,061,000 of the sales decrease during fiscal 2003. The Company sold four units in fiscal 2003 and has committed to sell four more units in fiscal 2004. As required by SFAS 144 the results of operations for these eight restaurants have been classified as discontinued operations for all periods reported. The remaining eight Grady's American Grill restaurants had average weekly sales of $33,394 in fiscal 2003 versus $42,029 in fiscal 2002, a decrease of 20.5%. The Company believes sales declines in its Grady's American Grill division resulted from competitive intrusion and the Company's inability to efficiently market this concept. During the second quarter of fiscal 2003 the Company closed three Grady's American Grill restaurants. The Company sold four Grady's American Grill restaurants in fiscal 2003 receiving net proceeds of $4.8 million. In light of these disposals and the continued decline in sales and cash flow in its Grady's American Grill division, in the second quarter of fiscal 2003, the Company reviewed the carrying amounts for the balance of its Grady's American Grill Restaurant assets. The Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded that, in eight locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired. The Company measured the impairment and recorded an impairment charge related to these assets aggregating $4,411,000 in the second quarter of fiscal 2003, consisting of a reduction in the net book value of the Grady's American Grill trademark of $2,882,000 and a reduction in the net book value of certain fixed assets in the amount of $1,529,000. The impairment charge relating to continuing operations was $3,771,000 and the amount relating to discontinued operations was $640,000. In determining the fair value of the aforementioned restaurants, the Company relied primarily on discounted cash flow analyses that incorporated an investment horizon of five years and utilized a risk adjusted discount factor. 21 In light of the continuing negative trends in both sales and cash flows, the increase in the pervasiveness of these declines amongst individual stores, and the accelerating rate of decline in both sales and cash flow, the Company also determined that the useful life of the Grady's American Grill trademark should be reduced from 15 to five years. The Company continues to pursue various management actions in response to the negative trend in its Grady's business, including evaluating strategic business alternatives for the division both as a whole and at each of its restaurant locations. While the Company believes that the Grady's American Grill assets are reported at their estimated fair values as of October 26, 2003, there can be no assurance thereof. The Company's Italian Dining Division's restaurant sales increased $508,000 to $17,560,000 in fiscal 2003 when compared to restaurant sales of $17,052,000 in fiscal 2002. The Company had increased revenue of $1,730,000 due to additional sales weeks from one new restaurant opened in fiscal 2002. The Italian Dining Division's average weekly sales decreased to $37,522 in fiscal 2003 from $40,122 in fiscal 2002. Sales at restaurants open for more than one year decreased 7.3% in fiscal 2003 when compared to the same period in fiscal 2002. The Company believes that the sales declines it experienced in its Italian division resulted primarily from competitive intrusion and the Company's inability to efficiently market this concept. Total restaurant operating expenses were $199,913,000 in fiscal 2003, compared to $216,942,000 in fiscal 2002. As a percentage of restaurant sales, total restaurant operating expenses increased to 88.0% in fiscal 2003 from 87.4% in fiscal 2002. The following factors influenced the operating margins: Food and beverage costs were $61,910,000 in fiscal 2003, compared to $69,379,000 in fiscal 2002. As a percentage of total restaurant sales, food and beverage costs decreased 0.7% to 27.3% in fiscal 2003 from 28.0% in fiscal 2002. During fiscal 2003 food and beverage costs, as a percentage of sales, improved in both the quick service segment and the full service segment. The improvement in the quick service segment was mainly due to improved margins in the Company's Grand Rapids, Michigan Burger King market. The Company acquired these restaurants on October 15, 2001, and has implemented new procedures that have reduced food costs as a percentage of sales. The decrease in the full service segment was mainly due to the reduced number of Grady's American Grill restaurants, which historically have had higher food and beverage costs, as a percentage of total restaurant sales, than the Company's other full service concepts. Payroll and benefits were $66,486,000 in fiscal 2003, compared to $72,791,000 in fiscal 2002. As a percentage of total restaurant sales, payroll and benefits were consistent at 29.3% in fiscal 2003 and fiscal 2002. Payroll and benefits, as a percentage of sales, increased in the quick service segment and decreased in the full service segment. The increase in the quick service segment was mainly due to a decrease in average weekly sales. The decrease in the full service segment was mainly due to the reduced number of Grady's American Grill restaurants, which historically have had higher payroll and benefit costs, as a percentage of total restaurant sales, than the Company's other full service concepts. Depreciation and amortization decreased $140,000 to $9,977,000 in fiscal 2003 compared to $10,117,000 in fiscal 2002. As a percentage of total restaurant sales, depreciation and amortization increased to 4.4% in fiscal 2003 compared to 4.1% in fiscal 2002. The increase, as a percentage of revenues, was mainly due to the decrease in average weekly sales at the Company's Burger King, Italian Dining and Grady's American Grill restaurants. Other restaurant operating expenses include rent and utilities, royalties, promotional expense, repairs and maintenance, property taxes and insurance. Other restaurant operating expenses decreased $3,115,000 to $61,540,000 in fiscal 2003 compared to $64,655,000 in 2002. The decrease was mainly due to the reduced number of Grady's American Grill restaurants operating in fiscal 2003 versus fiscal 2002. Other restaurant operating expenses, as a percentage of total restaurant sales, increased to 27.0% in fiscal 2003 versus 26.0% in fiscal 2002. The increase, as a percentage of revenues, was mainly due to the decrease in average weekly sales at the Company's Burger King, Italian Dining and Grady's American Grill restaurants. 22 Income from restaurant operations decreased $4,040,000 to $27,232,000, or 12.0% of revenues, in fiscal 2003 compared to $31,272,000, or 12.6% of revenues, in fiscal 2002. Income from restaurant operations in the Company's quick service segment decreased $3,359,000 while the Company's full service segment decreased $764,000 from the prior year. General and administrative expenses, which include corporate and district management costs, were $15,961,000 in fiscal 2003, compared to $18,638,000 in fiscal 2002. As a percentage of total revenues, general and administrative expenses decreased to 7.0% in fiscal 2003 compared to 7.5% in fiscal 2002. In fiscal 2002 the Company incurred approximately $1,527,000 in legal expense for bagel-related litigation (See Note 10 to the Company's consolidated financial statements) compared to $289,000 in legal expense in fiscal 2003. The Company also had $1,059,000 less in bonus expense in fiscal 2003 than in fiscal 2002. Amortization of intangibles was $364,000 in fiscal 2003, compared to $431,000 in fiscal 2002. The decrease was due to the decreased number of Grady's American Grill restaurants operated by the Company. As a percentage of total revenues, amortization of intangibles remained consistent at 0.2% in fiscal 2003 and fiscal 2002. The Company incurred $220,000 in facility closing costs in fiscal 2003 which has been recorded in discontinued operations and reversed $90,000 in facility closing costs because actual facility closing costs were lower than the Company's original estimates. The Company had operating income of $7,226,000 in fiscal 2003 compared to operating income of $11,848,000 in fiscal 2002. Total interest expense decreased to $7,479,000 in fiscal 2003 from $8,429,000 in fiscal 2002. The decrease was due to lower interest rates and lower debt levels. During the third quarter of fiscal 2003, the Chairman and Chief Executive Officer of the Company, Daniel B. Fitzpatrick, purchased all 1,148,014 shares of the Company's common stock owned by NBO, LLC, for approximately $4.1 million. As a result of this transaction, the Company incurred a one-time, non-cash charge of $1,294,000, which is equal to the premium to the market price that Mr. Fitzpatrick paid for the shares. The Company also recorded a corresponding increase in the Company's additional paid-in capital of $1,294,000. During the second quarter of fiscal 2003, the Company recorded a $3,459,000 gain on the collection of a note receivable that had previously been written off (See Note 10 to the Company's consolidated financial statements). The Company did not have any similar activity in fiscal 2002. Income tax expense of $1,966,000 was recorded in fiscal 2003 compared to $1,053,000 in fiscal 2002. At the end of fiscal 2003, the Company reviewed its valuation reserve against its deferred tax asset consistent with its historical practice. The Company's assessment of its ability to realize the net deferred tax asset was based on the weight of both positive and negative evidence, including the taxable income of its current operations. The Company believes the positive evidence includes the Company's profitability in 2002 and 2003, consistent historical profitability of its Chili's, Italian Dining and Burger King divisions, and the resolution of substantially all of its bagel-related contingent liabilities. The Company believes the negative evidence includes the persistent negative trends in its Grady's American Grill division and the recent sales declines in its Burger King division, and statutory limitations on available carryforward tax benefits. In estimating its deferred tax asset, management used its 2004 operating plan as the basis for a forecast of future taxable earnings. Management did not incorporate growth assumptions and limited the forecast to five years, the period that management believes it can project results that are more likely than not achievable. Absent a significant and unforeseen change in facts or circumstances, management re-evaluates the realizability of its tax assets in connection with its annual budgeting cycle. Based on its assessment and using the methodology described above, management believes more likely than not the net deferred tax asset will be realized. The Company is currently profitable, has offset approximately $8.5 million of taxable income with net operating loss carryforward benefits in the last two years, and management believes the issues that gave rise to historical losses have been substantially resolved with no impact on its continuing 23 businesses. Moreover, the Company's Burger King and Chili's businesses have been historically, and continue to be, profitable. Nonetheless, realization of the net deferred tax asset will require approximately $26.5 million of future taxable income. The Company operates in a very competitive industry that can be significantly affected by changes in local, regional or national economic conditions, changes in consumer tastes, weather conditions and various other consumer concerns. Accordingly, the amount of the deferred tax asset considered by management to be realizable, more likely than not, could change in the near term if estimates of future taxable income change. This could result in a charge to, or increase in, income in the period such determination is made. The Company has net operating loss carryforwards of approximately $57.0 million as well as FICA tip credits and alternative minimum tax credits of $5.1 million. Net operating loss carryforwards of $39.9 million expire in 2012, $3.0 million expire in 2018, $1.6 million expire in 2021 and $12.2 million expire in 2022. FICA tip credits of $1.3 million expire in 2012, $477,000 expire in 2013, $572,000 expire in 2014, $571,000 expire in 2015, $727,000 expire in 2016, $702,000 expire in 2017 and $561,000 expire in 2018. The alternative minimum tax credits of $191,000 carryforward indefinitely. At the end of fiscal 2003 the Company had a valuation reserve against its deferred tax asset of $24.2 million resulting in a net deferred tax asset of $9.0 million. Discontinued operations includes four Grady's American Grill restaurants sold during fiscal 2003 and four restaurants the Company expects to sell before the end of fiscal 2004. The decision to dispose of these locations reflects the Company's ongoing process of evaluating the performance and cash flows of its various restaurant locations and using the proceeds from the sale of closed restaurants to reduce outstanding debt. The net loss from discontinued operations for fiscal 2003 was $13,000 versus income of $1,029,000 in fiscal 2002. The total restaurant sales from discontinued operations for fiscal 2003 were $8,435,000 versus $13,311,000 in fiscal 2002. The net income in fiscal 2003 was $872,000, or $0.08 per share, compared to a net income of $5,084,000, or $0.45 per share, in fiscal 2002. FISCAL YEAR 2002 COMPARED TO FISCAL YEAR 2001 Restaurant sales in fiscal 2002 were $248,214,000, an increase of 16.6% or $35,404,000, compared to restaurant sales of $212,810,000 in fiscal 2001. The increase was due to a $43,004,000 increase in restaurant sales in the Company's quick service segment that was partially offset by a $7,600,000 decrease in restaurant sales in the Company's full service segment. The Company's Burger King restaurant sales were $123,795,000 in fiscal 2002 compared to sales of $80,791,000 in fiscal 2001, an increase of $43,004,000. The Company had increased revenues of $39,568,000 from the Burger King restaurants in the Grand Rapids, Michigan metropolitan area which were purchased on October 15, 2001. The Company also had increased revenue of $2,564,000 due to additional sales weeks from two restaurants opened in fiscal 2002 and three restaurants opened in fiscal 2001 that were open for their first full year in fiscal 2002. The Company's Burger King restaurants average weekly sales decreased to $20,668 in fiscal 2002 versus $21,680 in fiscal 2001. The restaurants in the Grand Rapids acquisition have significantly lower sales than the Company's other Burger King restaurants, adversely affecting the average weekly sales for the year ending October 27, 2002. Sales at restaurants open for more than one year increased 0.5% in fiscal 2002 when compared to the same period in fiscal 2001. The Company's Chili's Grill & Bar restaurant sales increased $6,033,000 to $75,760,000 in fiscal 2002 compared to restaurant sales of $69,727,000 in fiscal 2001. The Company had increased revenue of $3,949,000 due to additional sales weeks from one new restaurant opened in fiscal 2002 and two restaurants opened in fiscal 2001 that were open for their first full year in fiscal 2002. The Company's Chili's Grill & Bar restaurants average weekly sales increased to $43,868 in fiscal 2002 versus $42,650 in fiscal 2001. Sales at restaurants open for more than one year increased 3.5% in fiscal 2002 when compared to the same period in fiscal 2001. The Company's Grady's American Grill restaurant sales were $31,607,000 in fiscal 2002 compared to sales of $45,166,000 in fiscal 2001, a decrease of $13,559,000. The Company sold or closed 18 units in fiscal 2002. The absence of these units accounted for $11,889,000 of the sales decrease during fiscal 2002. The eight Grady's 24 American Grill restaurants remaining in continuing operations had average weekly sales of $42,029 in fiscal 2002 versus $48,443 in the same period in fiscal 2001 which is a 13.2% decrease in comparable store sales. The Company sold nine of its Grady's American Grill restaurants for approximately $10.5 million on May 16, 2002. The Company recorded an impairment charge of $4.1 million related to these nine restaurants during the fourth quarter of fiscal 2001. As a consequence of this loss and in connection with the aforementioned evaluation, the Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded in the fourth quarter of fiscal 2001 that, in 12 locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired and recorded an impairment charge related to these assets aggregating $10.4 million during the fourth quarter of fiscal 2001. The Company's Italian Dining Division's restaurant sales decreased $74,000 to $17,052,000 in fiscal 2002 when compared to restaurant sales of $17,126,000 in fiscal 2001. The Company had increased revenue of $432,000 due to additional sales weeks from one new restaurant opened in fiscal 2002. The Italian Dining Division's average weekly sales decreased to $40,122 in fiscal 2002 from $41,169 in fiscal 2001. Sales at restaurants open for more than one year decreased 3.0% in fiscal 2002 when compared to the same period in fiscal 2001. Total restaurant operating expenses were $216,942,000 in fiscal 2002, compared to $187,772,000 in fiscal 2001. As a percentage of restaurant sales, total restaurant operating expenses decreased to 87.4% in fiscal 2002 from 88.2% in fiscal 2001. The following factors influenced the operating margins: On October 15, 2001, the Company purchased 42 Burger King restaurants in the Grand Rapids, Michigan metropolitan area (three of which were subsequently closed). The acquired Burger King restaurants had significantly lower operating margins than the Company's other Burger King restaurants. The new Burger King restaurants therefore had a negative effect on operating margins. During fiscal 2002, the Company sold or closed 18 Grady's American Grill Restaurants. The restaurants disposed of had lower operating margins than the Company's other restaurants. The sale of the restaurants therefore had a positive effect on operating margins during fiscal 2002. Food and beverage costs were $69,379,000 in fiscal 2002, compared to $59,492,000 in fiscal 2001. As a percentage of total restaurant sales, food and beverage costs were consistent at 28.0% in both fiscal 2002 and fiscal 2001. Food and beverage costs in dollars and as a percentage of sales increased in the quick service segment due to the purchase of Burger King restaurants in Grand Rapids, Michigan. The Company had an increase in food and beverage costs of $11,216,000 in fiscal 2002 due to the addition of the Burger King restaurants in Grand Rapids, Michigan. The full service segment's food and beverage costs, as a percentage of sales, were lower in fiscal 2002 than fiscal 2001. The decrease was mainly due to the reduced number of Grady's American Grill restaurants, which historically have had higher food and beverage costs, as a percentage of total restaurant sales, than the Company's other full service concepts. Payroll and benefits were $72,791,000 in fiscal 2002, compared to $62,585,000 in fiscal 2001. As a percentage of total restaurant sales, payroll and benefits decreased 0.1% to 29.3% in fiscal 2002 from 29.4% in fiscal 2001. The Company experienced an increase in payroll, as a percentage of sales, in the quick service segment. The increase as a percent of sales and in total dollars in the quick service segment was due to the purchase of the Burger King restaurants in Grand Rapids, Michigan. The Company experienced an increase in payroll of $11,950,000 in fiscal 2002 due to the addition of the Burger King restaurants in Grand Rapids, Michigan. The Company experienced a decrease in payroll as a percentage of sales in the full service segment mainly due to the decreased number of Grady's American Grill restaurants. Depreciation and amortization decreased $759,000 to $10,117,000 in fiscal 2002 compared to $10,876,000 in fiscal 2001. As a percentage of total restaurant sales, depreciation and amortization decreased to 4.1% in fiscal 2002 compared to 5.1% in fiscal 2001. The decrease was mainly due to a $1,330,000 decrease at the Company's Grady's division, which was a direct result of the fiscal 2001 asset impairment charge discussed above. This decrease was partially offset by a $962,000 increase in depreciation and amortization in the quick service segment due to the addition of Burger King restaurants in Grand Rapids, Michigan. 25 Other restaurant operating expenses include rent and utilities, royalties, promotional expense, repairs and maintenance, property taxes and insurance. Other restaurant operating expenses increased $9,836,000 to $64,655,000 in fiscal 2002 compared to $54,819,000 in 2001. Other restaurant operating expenses as a percentage of total restaurant sales increased to 26.0% in fiscal 2002 versus 25.7% in fiscal 2001. The increase in dollars and as a percent of sales is mainly due to the addition of Burger King restaurants in Grand Rapids, Michigan. The Company recorded a $355,000 facility closing charge in fiscal 2002 consisting primarily of contractual lease costs for certain closed Grady's American Grill restaurants. The Company recorded a $15.4 million impairment of asset and facility closing charge in fiscal 2001. This amount consisted of a $4.9 million charge for the reduction in the net book value of the Grady's American Grill trademark, and a $9.6 million charge for the reduction in the net book value of certain fixed assets and $860,000 in charges for the cost of closing certain restaurant locations and certain lease guarantee obligations. Income from restaurant operations increased $6,234,000 to $31,272,000, or 12.6% of revenues, in fiscal 2002 compared to $25,038,000, or 11.8% of revenues, in fiscal 2001. Income from restaurant operations in the Company's quick service segment increased $4,819,000 while the Company's full service segment increased $1,546,000 from the prior year. General and administrative expenses, which include corporate and district management costs, were $18,638,000 in fiscal 2002, compared to $15,111,000 in fiscal 2001. As a percentage of total revenues, general and administrative expenses increased to 7.5% in fiscal 2002 compared to 7.1% in fiscal 2001. In fiscal 2002 the Company incurred approximately $1,527,000 for the BFBC, Ltd. litigation (See Note 10 to the Company's consolidated financial statements). The Company did not incur similar expenses during fiscal 2001. The Company also incurred an additional $1,163,000 in general and administrative expenses directly related to the addition of Burger King restaurants in Grand Rapids, Michigan. Amortization of intangibles was $431,000 in fiscal 2002, compared to $892,000 in fiscal 2001. As a percentage of total revenues, amortization of intangibles decreased to 0.2% in fiscal 2002 compared to 0.4% in fiscal 2001. The Company adopted SFAS No. 142, "Goodwill and Other Intangible Assets" at the beginning of fiscal 2002. Under SFAS 142, amortization of goodwill was discontinued. Total other expenses, as a percentage of total revenues, decreased to 2.8% in fiscal 2002 compared to 4.5% in fiscal 2001. The decrease was mainly due to lower interest rates and lower debt levels that reduced the Company's interest expense in fiscal 2002 versus fiscal 2001. The Company also had a $1,034,000 gain on the sale of fixed assets in fiscal 2002 versus a $310,000 loss on the sale of fixed assets in fiscal 2001. Income tax expense of $1,053,000 was recorded in fiscal 2002 compared to $1,325,000 in fiscal 2001. The decrease in income tax was largely due to a federal refund of $330,000 related to previous years' alternative minimum tax payments. The refund was made possible through the Job Creation and Worker Assistance Act of 2002. The Company utilized $8.5 million of net operating loss carryforwards to offset current year taxable income. Discontinued operations includes four Grady's American Grill restaurants sold during fiscal 2003 and four Grady's American Grill restaurants that the Company has decided to dispose of during fiscal 2004. The decision to dispose of these locations reflects the Company's ongoing process of evaluating the performance and cash flows of its various restaurant locations and using the proceeds from the sale of closed restaurants to reduce outstanding debt. The net income from discontinued operations for fiscal 2002 was $1,029,000 versus $1,689,000 in fiscal 2001. The total restaurant sales from discontinued operations in fiscal 2002 were $13,311,000 versus $15,281,000 in fiscal 2001. The net income in fiscal 2002 was $5,084,000, or $0.45 per share, compared to a net loss of $15,530,000, or $1.37 per share, in fiscal 2001. 26 MANAGEMENT OUTLOOK The following section contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements about trends in and the impact of certain initiatives upon the Company's operations and financial results. Forward-looking statements can be identified by the use of words such as "anticipates," "believes," "plans," "estimates," "expects," "intends," "may," and other similar expressions. Forward-looking statements are made based upon management's current expectations and beliefs concerning future developments and their potential effects on the Company. There can be no assurance that the Company will actually achieve the plans, intentions and expectations discussed in these forward-looking statements. Actual results may differ materially. Quick Service. The quick service segment of the restaurant industry is a very mature and competitive segment, which is dominated by several national chains. Market share is gained through national media campaigns promoting specific sandwiches, usually at a discounted price. The national chains extend marketing efforts to include nationwide premiums and movie tie-ins. During fiscal 2003, the fast food hamburger segment of the restaurant industry generally experienced positive growth, however, fierce competition in the quick service segment negatively affected the Company's Burger King results. To date in fiscal 2004, the competition that prevailed in the latter part of fiscal 2003 has continued. McDonald's and Wendy's promotional campaigns and new products have been successful in taking away market share from Burger King. The Company believes that the introduction of appealing new products and improved promotional campaigns is a prerequisite to successfully competing for market share in the quick service segment. Full Service. The full service segment of the restaurant industry is also mature and competitive. This segment has a few national companies that utilize national media efficiently. This segment also has numerous regional and local chains that provide service and products comparable to the national chains but which cannot support significant marketing campaigns. The Company operates three restaurant concepts that compete in the full service segment. During fiscal 2003, the Company experienced strong results in its Chili's division. These results were achieved by the application of the Company's disciplined operating systems and successful marketing and menu strategies. The Company also believes that the results in its Chili's division were aided by effective product and marketing support from the franchisor. During fiscal 2004, the Company intends to continue to emphasize the operational and marketing initiatives that contributed to the success of its Chili's division in fiscal 2003 and therefore expects steady financial results in fiscal 2004. During fiscal 2003, the Company experienced a deterioration in its Italian Dining division's profitability. The Company has experienced significant competitive intrusion in the markets where it has Italian Dining restaurants. The Company expects the competitive pressures to continue in fiscal 2004. During fiscal 2003, the results of the Company's Grady's American Grill division did not meet the Company's expectations. The Company believes that the results in this division were negatively affected by competitive intrusion in the Company's markets and limitations in the Company's ability to efficiently market its Grady's American Grill restaurants. During fiscal 2003, the Company sold four restaurants. The Company plans to sell four more restaurants in fiscal 2004. The Company will continue to consider opportunities to divest under-performing or non-strategic restaurants in fiscal 2004. The Company expects the Grady's American Grill division's operating performance to continue to decline during fiscal 2004. 27 Income taxes. The Company has recorded a valuation allowance to reduce its deferred tax assets since it is more likely than not that some portion of the deferred assets will not be realized. Management has considered all available evidence both positive and negative, including the Company's historical operating results, estimates of future taxable income and ongoing feasible tax strategies in assessing the need for the valuation allowance. The Company believes the positive evidence includes the historically consistent profitability of its Chili's, Italian Dining and Burger King divisions, and the resolution of substantially all of its bagel-related contingent liabilities. The Company believes the negative evidence includes the persistent negative trends in its Grady's American Grill division and the recent sales declines in its Burger King division. The Company is currently experiencing unusual uncertainty concerning whether, when and to what extent the recent sales declines in its Burger King division will be reversed. In estimating its deferred tax asset, management used its 2004 operating plan as the basis for a forecast of future taxable earnings. Management did not incorporate growth assumptions and limited the forecast to five years, the period that management believes it can project results that are more likely than not achievable. Absent a significant and unforeseen change in facts or circumstances, management re-evaluates the realizability of its tax assets in connection with its annual budgeting cycle. 28 LIQUIDITY AND CAPITAL RESOURCES The following table summarizes the Company's principal sources and uses of cash: (Dollars in thousands) Fiscal Year Ended October 26, October 27, October 28, 2003 2002 2001 - ----------------------------------------------------------------------------------------- Net cash provided by operating activities $ 14,223 $ 13,791 $ 8,708 Cash flows from investing activities: Acquisition of business, net of cash - - (4,212) Purchase of property and equipment (9,570) (16,102) (11,821) Purchase of other assets (892) (1,013) (858) Proceeds from the sale of assets 4,782 15,517 142 Cash flow from financing activities: Borrowings (repayment) of long-term debt, net (8,824) (13,523) 6,982 Purchase of common stock - (264) (1,925) Loan financing fees - (619) - Repayment of capitalized lease (504) (470) (455) Cash provided by discontinued operations 544 1,634 2,597 The Company requires capital principally for building or acquiring new restaurants, replacing equipment and remodeling existing restaurants. During the three year period ended October 26, 2003, the Company financed these activities principally using cash flows from operations, proceeds from the sale of assets and its credit facilities. The Company's restaurants generate cash immediately through sales. As is customary in the restaurant industry, the Company does not have significant assets in the form of trade receivables or inventory, and customary payment terms generally result in several weeks of trade credit from its vendors. Therefore, the Company's current liabilities have historically exceeded its current assets. In fiscal 2003, net cash provided by operating activities was $14,223,000 compared to $13,791,000 in fiscal 2002. Lower income from restaurant operations and changes in operating assets and liabilities that used cash were partially offset by the gain on the note receivable collection, a reduction in general and administrative costs and lower interest expense. During fiscal 2003, the Company had $9,570,000 in capital expenditures in connection with the opening of new restaurants and the refurbishing of existing restaurants. During fiscal 2003 the Company opened three new full service restaurants and one quick service restaurant. The Company also replaced two existing quick service restaurant buildings with new buildings at the same locations and acquired two additional quick service restaurants in facilities leased from a related party. During fiscal 2003, the Company received $4,782,000 in net proceeds from the sale of assets, mainly from the sale of four Grady's American Grill restaurants. The Company had a net repayment of $7,350,000 under its revolving credit agreement during fiscal 2003. As of October 26, 2003, the Company's revolving credit agreement had an additional $14,054,000 available for future borrowings. The Company's average borrowing rate on October 26, 2003 was 4.18%. The revolving credit agreement is subject to certain restrictive covenants that require the Company, among other things, to achieve agreed upon levels of cash flow. Under the revolving credit agreement the Company's funded debt to consolidated cash flow ratio may not exceed 3.75 and its fixed charge coverage ratio may not be less than 1.50 on October 26, 2003. The Company was in compliance with these requirements with a funded debt to consolidated cash flow ratio of 3.68 and a fixed charge coverage ratio of 1.72 as of and for the period ended October 26, 2003. 29 The Company's primary cash requirements in fiscal 2004 will be capital expenditures in connection with the opening of new restaurants, remodeling of existing restaurants, maintenance expenditures, and the reduction of debt under the Company's debt agreements. During fiscal 2004, the Company anticipates opening two or three full service restaurants. The Company does not plan to open any new quick service restaurants. The actual amount of the Company's cash requirements for capital expenditures depends in part on the number of new restaurants opened, whether the Company owns or leases new units and the actual expense related to remodeling and maintenance of existing units. While the Company's capital expenditures for fiscal 2004 are expected to range from $10,000,000 to $12,000,000, if the Company has alternative uses or needs for its cash, the Company believes it could reduce such planned expenditures without affecting its current operations. The Company has debt service requirements of approximately $1,474,000 in fiscal 2003, consisting primarily of the principal payments required under its mortgage facility. The Company anticipates that its cash flow from operations, together with the $14,054,000 available under its revolving credit agreement as of October 26, 2003, will provide sufficient funds for its operating, capital expenditure, debt service and other requirements through the end of fiscal 2004. As of October 26, 2003, the Company had a financing package totaling $109,066,000, consisting of a $60,000,000 revolving credit agreement (the "Bank Facility") and a $49,066,000 mortgage facility (the "Mortgage Facility"), as described below. The Mortgage Facility currently includes 34 separate mortgage notes, with initial terms of either 15 or 20 years. The notes have fixed rates of interest of either 9.79% or 9.94%. The notes require equal monthly interest and principal payments. The mortgage notes are collateralized by a first mortgage/deed of trust and security agreement on the real estate, improvements and equipment on 19 of the Company's Chili's restaurants (nine of which the Company mortgaged its leasehold interest) and 15 of the Company's Burger King restaurants (three of which the Company mortgaged its leasehold interest). The mortgage notes contain, among other provisions, financial covenants which require the Company to maintain a consolidated fixed charge coverage ratio of at least 1.30 for each of six subsets of the financed properties. The Company was not in compliance with the required consolidated fixed charge coverage ratio for two of the subsets of the financed properties as of October 26, 2003. Both of these subsets are comprised solely of Burger King restaurants and had fixed charge coverage ratios of 1.11 and 1.26. The Company sought and obtained waivers of these covenant defaults from the mortgage lenders through November 28, 2004. If the Company is not in compliance with these covenants as of November 28, 2004, the Company will most likely seek additional waivers. The Company believes it would be able to obtain such waivers but there can be no assurance thereof. If the Company is unable to obtain such waivers it is contractually entitled to pre-pay the outstanding balances under one or more of the separate mortgage notes such that the remaining properties in the subsets would meet the required ratio. However, any such prepayments would be subject to prepayment premiums and to the Company's ability to maintain its compliance with the financial covenants in its Bank Facility. Alternatively, the Company is contractually entitled to substitute one or more better performing restaurants for under-performing restaurants such that the reconstituted subsets of properties would meet the required ratio. However, any such substitutions would require the consent of the lenders in the Bank Facility. For these reasons, the Company believes that its rights to prepay mortgage notes or substitute properties may be impractical depending on the circumstances existing at the time. On June 10, 2002, the Company refinanced its Bank Facility with a $60,000,000 revolving credit agreement with JP Morgan Chase Bank, as agent, and four other banks. The Bank Facility is collateralized by the stock of certain subsidiaries of the Company, certain interests in the Company's franchise agreements with Brinker and Burger King Corporation and substantially all of the Company's personal property not pledged in the Mortgage Facility. The Bank Facility contains restrictive covenants including maintenance of certain prescribed debt and fixed charge coverage ratios, limitations on the incurrence of additional indebtedness, limitations on consolidated capital expenditures, cross-default provisions with other material agreements, restrictions on the payment of dividends (other than stock dividends) and limitations on the purchase or redemption of shares of the Company's capital stock. 30 The Bank Facility provides for borrowings at the adjusted LIBOR rate plus a contractual spread which is as follows: RATIO OF FUNDED DEBT TO CASH FLOW LIBOR MARGIN -------------------- ------------ Greater than or equal to 3.50 3.00% Less than 3.5x but greater than or equal to 3.00 2.75% Less than 3.0x but greater than or equal to 2.5x 2.25% Less than 2.5x 1.75% The Bank Facility also contains covenants requiring maintenance of funded debt to cash flow and fixed charge coverage ratios as follows: MAXIMUM FUNDED DEBT TO CASH FLOW RATIO COVENANT - ------------------- -------- Fiscal 2002 Q2 through Q4 4.00 Fiscal 2003 Q1 through Q3 4.00 Q4 3.75 Fiscal 2004 Q1 through Q3 3.75 Q4 3.50 Fiscal 2005 Q1 through Q2 3.50 Thereafter 3.00 FIXED CHARGE COVERAGE RATIO 1.50 The Company's funded debt to consolidated cash flow ratio may not exceed 3.75 through the third quarter of fiscal 2004 and 3.50 by the end of fiscal 2004. The Company's funded debt to consolidated cash flow ratio on October 26, 2003 was 3.68. To maintain the required ratios throughout fiscal 2004, the Company plans to continue to dispose of under-performing restaurants, using the proceeds to reduce debt and to continue its efforts to optimize cash flow from its restaurant operations. If the Company does not maintain the required funded debt to consolidated cash flow ratio, that would constitute an event of default under the Bank Facility. The Company would then need to seek waivers from its lenders or amendments to the covenants. 31 The Company has long-term contractual obligations primarily in the form of lease and debt obligations. The following table summarizes the Company's contractual obligations and their aggregate maturities as of October 26, 2003: Payment Due by Fiscal Year ---------------------------------------------------------------------------------------- 2009 and Contractual Obligations 2004 2005 2006 2007 2008 thereafter Total - --------------------------------------------------------------------------------------------------------------------- Mortgage debt-principal $ 1,625 $ 1,792 $ 1,985 $ 2,175 $ 2,316 $ 34,462 $ 44,355 Mortgage debt-interest 4,548 4,383 4,199 3,998 3,527 19,751 40,406 Revolver debt - - 43,600 - - - 43,600 Capital leases 1,026 1,026 977 707 511 1,123 5,370 Operating leases 10,654 8,416 7,560 6,838 5,937 23,774 63,179 Construction commitments 1,680 - - - - - 1,680 ---------------------------------------------------------------------------------------- Total contractual cash Obligations $ 19,533 $ 15,617 $ 58,321 $ 13,718 $ 12,291 $ 79,110 $198,590 ---------------------------------------------------------------------------------------- RECENTLY ISSUED ACCOUNTING STANDARDS In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." This statement requires that a liability for a cost associated with an exit or disposal activity be recognized and measured initially at fair value only when the liability is incurred. It nullifies the guidance in Emerging Issues Task Force 94-3, which recognized a liability for an exit cost on the date an entity committed itself to an exit plan. This statement is effective for exit or disposal activities that are initiated after December 31, 2002. The Company adopted the provisions of SFAS 146 in the first quarter of fiscal 2003. The adoption of this statement did not have a material effect on the Company's results. In December 2002, the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure - an amendment of SFAS No. 123." This statement amends SFAS No. 123, to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, this Statement amends the disclosure requirements of Statement 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock-based employee compensation and the effect of the method used on reported results. The Company does not intend to adopt the recognition provisions of SFAS No. 123, as amended by SFAS No. 148. However, the Company early-adopted the disclosure provisions in fiscal 2002 and included this information in Note 8 to the Company's financial statements. In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), "Consolidation of Variable Interest Entities". This Interpretation was subsequently revised by the FASB in December 2003 (FIN 46R). The objective of this Interpretation is to provide guidance on how to identify a variable interest entity (VIE) and determine when the assets, liabilities, noncontrolling interests, and results of operations of a VIE need to be included in a company's consolidated financial statements. A company that holds variable interests in an entity will need to consolidate the entity if the company's interest in the VIE is such that the company will absorb a majority of the VIE's expected losses and/or receive a majority of the entity's expected residual returns, if they occur. FIN 46R also requires additional disclosures by primary beneficiaries and other significant variable interest holders. FIN 46R is effective for periods after June 15, 2003 for variable interest entities in which the Company holds a variable interest it acquired before February 1, 2003. For entities acquired or created before February 1, 2003, this Interpretation is effective no later than the end of the first reporting period that ends after March 15, 2004, except for those variable interest entities that are considered to be special-purpose entities, for which the effective date is no later that the end of the first reporting period that ends after December 31, 2003. The Company is still assessing the impact, if any, the Interpretation will have on the Company's financial statements. 32 IMPACT OF INFLATION Management does not believe that inflation has had a material effect on the Company's operations during the past several years. Increases in labor, food, and other operating costs could adversely affect the Company's operations. In the past, however, the Company generally has been able to modify its operating procedures or increase menu prices to substantially offset increases in its operating costs. Many of the Company's employees are paid hourly rates related to federal and state minimum wage laws and various laws that allow for credits to that wage. Although the Company has been able to and will continue to attempt to pass along increases in labor costs through food and beverage price increases, there can be no assurance that all such increases can be reflected in its prices or that increased prices will be absorbed by customers without diminishing, to some degree, customer spending at the Company's restaurants. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK. The Company is exposed to interest rate risk in connection with its $60.0 million revolving credit facility that provides for interest payable at the LIBOR rate plus a contractual spread. The Company's variable rate borrowings under this revolving credit facility totaled $43,600,000 at October 26, 2003. The impact on the Company's annual results of operations of a one-point interest rate change would be approximately $436,000. 33 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. QUALITY DINING, INC. CONSOLIDATED BALANCE SHEETS (Dollars in thousands) October 26, October 27, 2003 2002 - -------------------------------------------------------------------------------------------------------------- ASSETS Current assets: Cash and cash equivalents $ 1,074 $ 1,021 Accounts receivable 1,424 1,615 Inventories 1,670 1,843 Deferred income taxes 2,251 2,356 Assets held for sale 5,821 - Other current assets 2,204 2,222 - -------------------------------------------------------------------------------------------------------------- Total current assets 14,444 9,057 - -------------------------------------------------------------------------------------------------------------- Property and equipment, net 99,905 111,259 - -------------------------------------------------------------------------------------------------------------- Other assets: Deferred income taxes 6,749 7,644 Trademarks, net 1,285 5,317 Franchise fees and development fees, net 8,801 9,379 Goodwill, net 7,960 7,960 Liquor licenses, net 2,820 2,653 Other 3,443 3,672 - -------------------------------------------------------------------------------------------------------------- Total other assets 31,058 36,625 - -------------------------------------------------------------------------------------------------------------- Total assets $ 145,407 $ 156,941 - -------------------------------------------------------------------------------------------------------------- LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Current portion of capitalized leases and long-term debt $ 5,200 $ 1,978 Accounts payable 6,181 9,884 Accrued liabilities 19,533 20,295 - -------------------------------------------------------------------------------------------------------------- Total current liabilities 30,914 32,157 Long-term debt 83,330 95,305 Capitalized leases principally to related parties, less current portion 3,151 3,726 - -------------------------------------------------------------------------------------------------------------- Total liabilities 117,395 131,188 - -------------------------------------------------------------------------------------------------------------- Commitments and contingencies (Notes 9, 10 and 12) Stockholders' equity: Preferred stock, without par value: 5,000,000 shares authorized; none issued - - Common stock, without par value: 50,000,000 shares authorized; 12,955,781 and 12,969,672 shares issued, respectively 28 28 Additional paid-in capital 238,696 237,434 Accumulated deficit (206,514) (207,386) Unearned compensation (575) (700) - -------------------------------------------------------------------------------------------------------------- 31,635 29,376 Less treasury stock, at cost, 1,360,573 and 1,360,573 shares, respectively 3,623 3,623 - -------------------------------------------------------------------------------------------------------------- Total stockholders' equity 28,012 25,753 - -------------------------------------------------------------------------------------------------------------- Total liabilities and stockholders' equity $ 145,407 $ 156,941 - -------------------------------------------------------------------------------------------------------------- The accompanying notes are an integral part of the consolidated financial statements. 34 QUALITY DINING, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except per share data) Fiscal Year Ended October 26, October 27, October 28, 2003 2002 2001 - -------------------------------------------------------------------------------------------------------- Revenues: Burger King $ 114,983 $ 123,795 $ 80,791 Chili's Grill & Bar 80,710 75,760 69,727 Italian Dining Division 17,560 17,052 17,126 Grady's American Grill 13,892 31,607 45,166 - -------------------------------------------------------------------------------------------------------- Total revenues 227,145 248,214 212,810 - -------------------------------------------------------------------------------------------------------- Operating expenses: Restaurant operating expenses: Food and beverage 61,910 69,379 59,492 Payroll and benefits 66,486 72,791 62,585 Depreciation and amortization 9,977 10,117 10,876 Other operating expenses 61,540 64,655 54,819 - -------------------------------------------------------------------------------------------------------- Total restaurant operating expenses 199,913 216,942 187,772 - -------------------------------------------------------------------------------------------------------- Income from restaurant operations 27,232 31,272 25,038 - -------------------------------------------------------------------------------------------------------- General and administrative 15,961 18,638 15,111 Amortization of intangibles 364 431 892 Facility closing costs (90) 355 898 Impairment of assets 3,771 - 14,487 - -------------------------------------------------------------------------------------------------------- Operating income (loss) 7,226 11,848 (6,350) - -------------------------------------------------------------------------------------------------------- Other income (expense): Interest expense (7,479) (8,429) (10,419) Recovery of note receivable 3,459 - - Stock purchase expense (1,294) - - Gain (loss) on sale of property and equipment (53) 1,034 (310) Other income, net 992 655 1,185 - -------------------------------------------------------------------------------------------------------- Total other expense (4,375) (6,740) (9,544) - -------------------------------------------------------------------------------------------------------- Income (loss) from continuing operations before income taxes 2,851 5,108 (15,894) Income tax provision 1,966 1,053 1,325 - -------------------------------------------------------------------------------------------------------- Income (loss) from continuing operations 885 4,055 (17,219) Income (loss) from discontinued operations, net of tax (13) 1,029 1,689 - -------------------------------------------------------------------------------------------------------- Net income (loss) $ 872 $ 5,084 $ (15,530) - -------------------------------------------------------------------------------------------------------- Basic net income (loss) per share: - -------------------------------------------------------------------------------------------------------- Continuing operations 0.08 0.36 (1.52) Discontinued operations - 0.09 0.15 - -------------------------------------------------------------------------------------------------------- Basic net income (loss) per share $ 0.08 $ 0.45 $ (1.37) - -------------------------------------------------------------------------------------------------------- Diluted net income (loss) per share: - -------------------------------------------------------------------------------------------------------- Continuing operations 0.08 0.36 (1.52) Discontinued operations - 0.09 0.15 - -------------------------------------------------------------------------------------------------------- Diluted net income (loss) per share $ 0.08 $ 0.45 $ (1.37) - -------------------------------------------------------------------------------------------------------- Weighted average shares outstanding - -------------------------------------------------------------------------------------------------------- Basic 11,311 11,248 11,356 - -------------------------------------------------------------------------------------------------------- Diluted 11,335 11,306 11,356 - -------------------------------------------------------------------------------------------------------- The accompanying notes are an integral part of the consolidated financial statements. 35 QUALITY DINING, INC. CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Dollars and shares in thousands) Shares Additional Retained Stock- Common Common Paid-in Earnings Unearned Treasury holders' Stock Stock Capital (Deficit) Compensation Stock Equity - ------------------------------------------------------------------------------------------------------------- Balance, October 29, 2000 12,855 $ 28 $ 237,031 $(196,940) $ (437) $ (1,698) $ 37,984 Purchase of treasury stock - - - - - (1,925) (1,925) Restricted stock grants 103 - 265 - (265) - - Amortization of unearned compensation - - - - 96 - 96 Common stock subject to redemption (245) (245) Restricted stock forfeited (17) - (49) - 49 - - Net loss, fiscal 2001 - - - (15,530) - - (15,530) - ------------------------------------------------------------------------------------------------------------- Balance, October 28, 2001 12,941 28 237,002 (212,470) (557) (3,623) 20,380 Restricted stock grants 125 432 - (432) - - Retirement of common stock (96) - - - - - - Amortization of unearned compensation - - - - 289 - 289 Net income, fiscal 2002 5,084 5,084 - ------------------------------------------------------------------------------------------------------------- Balance, October 27, 2002 12,970 28 237,434 (207,386) (700) (3,623) 25,753 Restricted stock forfeited (14) - (32) - 32 - - Stock purchase expense - - 1,294 - - - 1,294 Amortization of unearned compensation - - - 93 - 93 Net income, fiscal 2003 - - - 872 - - 872 - ------------------------------------------------------------------------------------------------------------- Balance, October 26, 2003 12,956 $ 28 $ 238,696 $(206,514) $ (575) $ (3,623) $ 28,012 - ------------------------------------------------------------------------------------------------------------- The accompanying notes are an integral part of the consolidated financial statements. 36 QUALITY DINING, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (Dollars in thousands) Fiscal Year Ended October 26, October 27, October 28, 2003 2002 2001 - ----------------------------------------------------------------------------------------------------------------- Cash flows from operating activities: Net income (loss) $ 872 $ 5,084 $ (15,530) Loss (income) from discontinued operations 13 (1,029) (1,689) Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation and amortization of property and equipment 9,638 9,855 10,903 Amortization of other assets 1,572 1,606 1,880 Impairment of assets and facility closing costs 3,681 355 15,385 Stock purchase expense 1,294 - - Loss (gain) on sale of property and equipment 53 (1,034) 310 Deferred income taxes 1,000 - - Amortization of unearned compensation 93 289 96 Changes in operating assets and liabilities, excluding effects of acquisitions and dispositions: Accounts receivable 191 227 374 Inventories 173 199 391 Other current assets 18 (180) 82 Accounts payable (3,703) (851) (835) Accrued liabilities (672) (730) (2,659) - ----------------------------------------------------------------------------------------------------------------- Net cash provided by operating activities 14,223 13,791 8,708 - ----------------------------------------------------------------------------------------------------------------- Cash flows from investing activities: Acquisition of business, net of cash - - (4,212) Proceeds from sales of property and equipment 4,782 15,517 142 Purchase of property and equipment (9,570) (16,102) (11,821) Purchase of other assets (892) (1,013) (858) Other, net 294 - - - ----------------------------------------------------------------------------------------------------------------- Net cash used for investing activities (5,386) (1,598) (16,749) - ----------------------------------------------------------------------------------------------------------------- Cash flow from financing activities: Purchase of treasury stock - - (1,925) Borrowings of long-term debt 51,513 95,790 70,150 Repayment of long-term debt (60,337) (109,313) (63,168) Repayment of capitalized lease obligations (504) (470) (455) Loan financing fees - (619) - Purchase of common stock subject to redemption - (264) - - ----------------------------------------------------------------------------------------------------------------- Net cash (used for) provided by financing activities (9,328) (14,876) 4,602 - ----------------------------------------------------------------------------------------------------------------- Cash provided by discontinued operations 544 1,634 2,597 - ----------------------------------------------------------------------------------------------------------------- Net increase (decrease) in cash and cash equivalents 53 (1,049) (842) Cash and cash equivalents, beginning of year 1,021 2,070 2,912 - ----------------------------------------------------------------------------------------------------------------- Cash and cash equivalents, end of year $ 1,074 $ 1,021 $ 2,070 - ----------------------------------------------------------------------------------------------------------------- SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION: Cash paid for interest, net of amounts capitalized $ 7,355 $ 8,597 $ 9,993 Cash paid for income taxes $ 793 $ 1,131 $ 1,284 The accompanying notes are an integral part of the consolidated financial statements. 37 QUALITY DINING, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS {1} NATURE OF BUSINESS NATURE OF BUSINESS - Quality Dining, Inc. and its subsidiaries (the "Company") develop and operate both quick service and full service restaurants in 13 states. The Company owns and operates 12 Grady's American Grill restaurants, three restaurants under the tradename of Spageddies Italian Kitchen and six restaurants under the tradename Papa Vino's Italian Kitchen. The Company also operates, as a franchisee, 118 Burger King restaurants and 37 Chili's Grill & Bar restaurants. {2} SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES FISCAL YEAR - The Company maintains its accounts on a 52/53 week fiscal year ending the last Sunday in October. The fiscal year ended October 26, 2003 (fiscal 2003) contained 52 weeks. The fiscal years ended October 27, 2002 (fiscal 2002) and October 28, 2001 (fiscal 2001) also contained 52 weeks. BASIS OF PRESENTATION - The accompanying consolidated financial statements include the accounts of Quality Dining, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated. USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS - The preparation of financial statements in conformity with generally accepted accounting principles in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. REVENUE RECOGNITION - The Company recognizes revenue upon delivery of products to its customers. INVENTORIES - Inventories consist primarily of restaurant food and supplies and are stated at the lower of cost or market. Cost is determined using the first-in, first-out method. INSURANCE/SELF-INSURANCE - The Company uses a combination of insurance, self-insurance retention and self-insurance for a number of risks including workers' compensation, general liability, employment practices, directors and officers liability, vehicle liability and employee related health care benefits. Liabilities associated with these risks are estimated in part by considering historical claims experience, demographic factors, severity factors and other actuarial assumptions. PROPERTY AND EQUIPMENT - Property and equipment, including capitalized leased properties, are stated at cost. Depreciation and amortization are being recorded on the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are amortized over the shorter of the estimated useful life or the lease term of the related asset. The general ranges of original depreciable lives are as follows: Years ----- Capitalized Lease Property 17-20 Buildings and Leasehold Improvements 10-3 11/2 Furniture and Equipment 3-7 Computer Equipment and Software 5-7 Upon the sale or disposition of property and equipment, the asset cost and related accumulated depreciation are removed from the accounts and any resulting gain or loss is included in Other Expense. Normal repairs and maintenance costs are expensed as incurred. LONG-LIVED ASSETS - Long-lived assets and intangibles are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of a restaurant's long-lived asset group to be held and used is measured by a comparison of the carrying amount of the assets to the future net cash flows expected to be generated by the asset or asset group. If such assets are considered to be 38 impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Considerable management judgment is necessary to estimate the fair value of the assets, including a discounted value of estimated future cash flows and fundamental analyses. Accordingly, actual results could vary from such estimates. Assets to be disposed of are reported at the lower of the carrying amount or fair value less the cost to sell. ADOPTION OF STATEMENT OF FINANCIAL ACCOUNTING STANDARDS NO. 141 AND NO. 142. In July 2001, the Financial Accounting Standards Board (FASB) issued Statement of Financial Accounting Standards (SFAS) No. 141, "Business Combinations" and SFAS No. 142, "Goodwill and Other Intangible Assets." SFAS 141 requires that the purchase method of accounting be used for business combinations initiated after June 30, 2001. SFAS 141 also establishes criteria that must be used to determine whether acquired intangible assets should be recognized separately from goodwill in the Company's financial statements. Under SFAS 142, amortization of goodwill, including goodwill recorded in past business combinations, will discontinue upon adoption of this standard. In addition, goodwill and indefinite-lived intangible assets will be tested for impairment in accordance with the provisions of SFAS 142. SFAS 142 is effective for fiscal years beginning after December 15, 2001. The Company early adopted the provisions of SFAS 142, in the first quarter of fiscal 2002. SFAS 142 allows up to six months from the date of adoption to complete the transitional goodwill impairment test which requires the comparison of the fair value of a reporting unit to its carrying value (using amounts measured as of the beginning of the year of adoption) to determine whether there is an indicated transitional goodwill impairment. The quantification of an impairment requires the calculation of an "implied" fair value for a reporting unit's goodwill. If the implied fair value of the reporting unit's goodwill is less than its recorded goodwill, a transitional goodwill impairment charge is recognized and reported as a cumulative effect of a change in accounting principle. The Company completed the impairment testing of goodwill during the second quarter of fiscal 2002 and determined that there is no transitional goodwill impairment. Amortized intangible assets consist of the following: (Dollars in thousands) As of October 26, 2003 ------------------------------------------ Gross Carrying Accumulated Net Amortized intangible assets Amount Amortization Book Value - ---------------------------------------------------------------------------------------------- Trademarks $ 2,961 $ (1,676) $ 1,285 Franchise fees and development fees 14,782 (5,981) 8,801 ------------------------------------------ Total $ 17,743 $ (7,657) $ 10,086 ------------------------------------------ The Company's intangible asset amortization expense for fiscal 2003 was $1,113,000. The estimated intangible amortization expense for each of the next five years is $1,359,000. In the second quarter of fiscal 2003, the Company recorded an impairment charge related to certain Grady's American Grill restaurants that resulted in a reduction of the net book value of the Grady's American Grill trademark by $2,882,000. In conjunction with the Company's impairment assessment, the Company revised its estimate of the remaining useful life of the trademark from 15 to 5 years. As a result of these changes, net income for fiscal 2003 increased by $87,000, which is approximately $0.01 per diluted share. In the fourth quarter of fiscal 2001, the Company recorded an impairment charge related to certain Grady's American Grill restaurants that resulted in a reduction of the net book value of the Grady's American Grill trademark by $4,920,000. In conjunction with the Company's impairment assessment, the Company revised its estimate of the remaining useful life of the trademark to 15 years. The original estimated life of the trademark was 40 years. As a result of these changes, net income for fiscal 2002 was decreased by $89,000, which is approximately $0.01 per diluted share. The Company operates four distinct restaurant concepts in the food-service industry. It owns the Grady's American Grill concept, an Italian Dining concept and it operates Burger King restaurants and Chili's Grill & Bar restaurants as a franchisee of Burger King Corporation and Brinker International, Inc., respectively. The Company has identified each 39 restaurant concept as an operating segment based on management structure and internal reporting. The Company has two operating segments with goodwill - Chili's Grill & Bar and Burger King. The Company had a total of $7,960,000 in goodwill as of October 26, 2003. The Chili's Grill and Bar operating segment had $6,902,000 of goodwill and the Burger King operating segment had $1,058,000 of goodwill. ADOPTION OF STATEMENT OF FINANCIAL ACCOUNTING STANDARDS NO. 142. The following table reports the comparative impact the adoption of Statement 142 has on the Company's reported results of operations. Fiscal Year Ended October 26, October 27, October 28, (Dollars in thousands, except for earnings-per-share amounts) 2003 2002 2001 - ------------------------------------------------------------- ----------- ----------- ----------- Reported net income (loss) $ 872 $ 5,084 $ (15,530) Add back: Goodwill amortization - - 541 ----------- ----------- ----------- Adjusted net income (loss) $ 872 $ 5,084 $ (14,989) =========== =========== =========== Basic earnings (loss) per share: Reported net income (loss) $ 0.08 $ 0.45 $ (1.37) Goodwill amortization - - 0.05 ----------- ----------- ----------- Adjusted net income (loss) $ 0.08 $ 0.45 $ (1.32) =========== =========== =========== Diluted earnings (loss) per share: Reported net income (loss) $ 0.08 $ 0.45 $ (1.37) Goodwill amortization - - 0.05 ----------- ----------- ----------- Adjusted net income (loss) $ 0.08 $ 0.45 $ (1.32) =========== =========== =========== Fiscal Year Ended October 26, October 27, October 28, (Dollars in thousands, except for earnings-per-share amounts) 2003 2002 2001 - ------------------------------------------------------------- ----------- ----------- ----------- Reported net income (loss) from continuing operations $ 885 $ 5,084 $ (15,530) Add back: Goodwill amortization - - 541 ----------- ----------- ----------- Adjusted net income (loss) from continuing operations $ 885 $ 5,084 $ (14,989) =========== =========== =========== Basic earnings (loss) per share: Reported net income (loss) from continuing operations $ 0.08 $ 0.45 $ (1.37) Goodwill amortization - - 0.05 ----------- ----------- ----------- Adjusted net income (loss) from continuing operations $ 0.08 $ 0.45 $ (1.32) =========== =========== =========== Diluted earnings (loss) per share: Reported net income (loss) from continuing operations $ 0.08 $ 0.45 $ (1.37) Goodwill amortization - - 0.05 ----------- ----------- ----------- Adjusted net income (loss) from continuing operations $ 0.08 $ 0.45 $ (1.32) =========== =========== =========== FRANCHISE FEES AND DEVELOPMENT FEES - The Company's Burger King and Chili's franchise agreements require the payment of a franchise fee for each restaurant opened. Franchise fees are deferred and amortized on the straight-line method over the lives of the respective franchise agreements. Development fees paid to the respective franchisors are deferred and expensed in the period the related restaurants are opened. Franchise fees are being amortized on a straight-line basis, generally over 20 years. Accumulated amortization of franchise fees as of October 26, 2003 and October 27, 2002 was $5,981,000 and $5,239,000, respectively. 40 ADVERTISING - The Company incurs advertising expense related to its concepts under franchise agreements (See Note 5) or through local advertising. Advertising costs are expensed at the time the related advertising first takes place. Advertising costs were $8,011,000, $8,523,000 and $7,630,000 for fiscal years 2003, 2002 and 2001, respectively. LIQUOR LICENSES - Costs incurred in securing liquor licenses for the Company's restaurants and the fair value of liquor licenses acquired in acquisitions are capitalized and amortized on a straight-line basis, principally over 20 years. Accumulated amortization of liquor licenses as of October 26, 2003 and October 27, 2002 was $1,514,000 and $1,316,000, respectively. DEFERRED FINANCING COSTS - Deferred costs of debt financing included in other non-current assets are amortized over the life of the related loan agreements, which range from three to 20 years. COMPUTER SOFTWARE COSTS - Costs of purchased and internally developed computer software are capitalized in accordance with SOP 98-1 and amortized over a five to seven year period using the straight-line method. As of October 26, 2003 and October 27, 2002, capitalized computer software costs, net of related accumulated amortization, aggregated $890,000 and $1,188,000, respectively. Amortization of computer software costs was $265,000, $259,000 and $391,000 for fiscal years 2003, 2002 and 2001 respectively. CAPITALIZED INTEREST - Interest costs capitalized during the construction period of new restaurants and major capital projects were $18,000, $28,000 and $18,000 for fiscal years 2003, 2002 and 2001 respectively. STOCK-BASED COMPENSATION - The Company has adopted the disclosure provisions of SFAS No. 123, "Accounting for Stock-Based Compensation", as amended by SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure - an amendment of SFAS No. 123." These statements encourage rather than require companies to adopt a new method that accounts for stock-based compensation awards based on their estimated fair value at the date they are granted. Companies are permitted, however, to continue accounting for stock compensation awards under APB Opinion No. 25 which requires compensation cost to be recognized based on the excess, if any, between the quoted market price of the stock at the date of the grant and the amount an employee must pay to acquire the stock. Under this method, no compensation cost has been recognized for stock option awards. The Company has elected to continue to apply APB Opinion No. 25. Had compensation cost for the Company's stock-based compensation plans been determined based on the fair value method as prescribed by SFAS 123, the Company's net earnings (loss) and net earnings (loss) per share would have been the pro forma amounts indicated below: October 26, October 27, October 28, (in thousands, except per share amounts) 2003 2002 2001 - ------------------------------------------------------------------------------------------------------------ Net income (loss), as reported $ 872 $ 5,084 $ (15,530) Deduct: Total stock option based employee compensation expense determined by using the Black-Scholes option pricing model, net of related tax effects (38) (48) (61) --------------------------------------- Net income (loss), pro forma $ 834 $ 5,036 $ (15,591) --------------------------------------- Basic net income (loss) per common share, as reported $ 0.08 $ 0.45 $ (1.37) Basic net income (loss) per common share, pro forma $ 0.07 $ 0.45 $ (1.37) - ------------------------------------------------------------------------------------------------------------ The weighted average fair value at the date of grant for options granted during fiscal 2003, 2002 and 2001 was $1.05, $1.76 and $1.12 per share, respectively. The fair value of each option grant is estimated on the date of the grant using the Black-Scholes option-pricing model with the following weighted average assumptions used for grants in fiscal 2003, 2002 and 2001: dividend yield of 0% for all years; expected volatility of 53.5%, 55.0% and 54.1%, respectively; risk-free interest rate of 3.6%, 3.5% and 4.6%, respectively; and expected lives of 5 years for all fiscal years. 41 STOCK PURCHASE EXPENSE - During the third quarter of fiscal 2003, the Chairman and Chief Executive Officer of the Company, Daniel B. Fitzpatrick, purchased all 1,148,014 shares of the Company's common stock owned by NBO, LLC ("NBO"), for approximately $4.1 million. The Company was required to take a one-time non-cash charge of $1,294,000, which is equal to the premium to the market price that Mr. Fitzpatrick paid for the shares. There was also a corresponding increase in the Company's additional paid-in capital of $1,294,000. NET INCOME (LOSS) PER SHARE - Basic net income (loss) per share is computed by dividing net income (loss) by the weighted average number of common shares outstanding. Diluted earnings per share is based on the weighted average number of common shares outstanding plus all potential dilutive common shares outstanding. For all years presented, the difference between basic and dilutive shares represents options on common stock. For the fiscal year ended October 28, 2001, 17,000 options were excluded from the diluted earnings per share calculations because to do so would have been anti-dilutive. CONCENTRATIONS OF CREDIT RISK - Financial instruments, which potentially subject the Company to credit risk, consist primarily of cash and cash equivalents and notes receivable. Substantially all of the Company's cash and cash equivalents at October 26, 2003 were concentrated with a bank located in Chicago, Illinois. CASH AND CASH EQUIVALENTS - The Company considers all highly liquid investments with original maturities of three months or less to be cash equivalents. INCOME TAXES - The Company utilizes SFAS No. 109, "Accounting for Income Taxes," which requires recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been included in the financial statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the years in which the differences are expected to reverse. SFAS 109 requires the establishment of a valuation reserve against any deferred tax assets if the realization of such assets is not deemed more likely than not. RECLASSIFICATIONS - To enhance comparative data, management concluded during fiscal 2003 that sales of promotional items, consisting primarily of toys accompanying kids meals in the quick service segment, should be reported as revenues. Previously, these items were immaterial in amount and the value attributable to them was recorded as an offset to other restaurant operating expense. Amounts reported in prior periods have been reclassified to conform to the current quarter's presentation. For all periods presented, the reclassifications result in an increase of approximately 1% in consolidated revenue and restaurant operating expenses as compared to amounts previously reported. Such reclassifications had no impact on previously reported income from restaurant operations, operating income, net income, or stockholders' equity. ADOPTION OF STATEMENT OF FINANCIAL ACCOUNTING STANDARDS NO. 144 - As a result of the adoption of SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets", the Company has classified the revenues, expenses and related assets and liabilities of four Grady's American Grill restaurants that were sold in 2003 and four Grady's American Grill that are held for sale, as discontinued operations in the accompanying consolidated financial statements. RECENTLY ISSUED ACCOUNTING STANDARDS In June 2002, the FASB issued SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities." This statement requires that a liability for a cost associated with an exit or disposal activity be recognized and measured initially at fair value only when the liability is incurred. It nullifies the guidance in Emerging Issues Task Force 94-3, which recognized a liability for an exit cost on the date an entity committed itself to an exit plan. This statement is effective for exit or disposal activities that are initiated after December 31, 2002. The Company adopted the provisions of SFAS 146 in the first quarter of fiscal 2003. The adoption of this statement did not have a material affect on the Company's results. In December 2002, the FASB issued SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure - an amendment of SFAS No. 123." This statement amends SFAS No. 123, to provide alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. In addition, this Statement amends the disclosure requirements of Statement 123 to require prominent disclosures in both annual and interim financial statements about the method of accounting for stock- 42 based employee compensation and the effect of the method used on reported results. The Company does not intend to adopt the recognition provisions of SFAS No. 123, as amended by SFAS No. 148. The Company has adopted the disclosure provisions. In January 2003, the FASB issued FASB Interpretation No. 46 (FIN 46), "Consolidation of Variable Interest Entities". This Interpretation was subsequently revised by the FASB in December 2003 (FIN 46R). The objective of this Interpretation is to provide guidance on how to identify a variable interest entity (VIE) and determine when the assets, liabilities, noncontrolling interests, and results of operations of a VIE need to be included in a company's consolidated financial statements. A company that holds variable interests in an entity will need to consolidate the entity if the company's interest in the VIE is such that the company will absorb a majority of the VIE's expected losses and/or receive a majority of the entity's expected residual returns, if they occur. FIN 46R also requires additional disclosures by primary beneficiaries and other significant variable interest holders. FIN 46R is effective for periods after June 15, 2003 for variable interest entities in which the Company holds a variable interest it acquired before February 1, 2003. For entities acquired or created before February 1, 2003, this Interpretation is effective no later than the end of the first reporting period that ends after March 15, 2004, except for those variable interest entities that are considered to be special-purpose entities, for which the effective date is no later that the end of the first reporting period that ends after December 31, 2003. The Company is still assessing the impact, if any, the Interpretation will have on the Company's financial statements. 43 {3} OTHER CURRENT ASSETS AND ACCRUED LIABILITIES Other current assets and accrued liabilities consist of the following: October 26, October 27, (Dollars in thousands) 2003 2002 - ------------------------------------------------------------------------------------- Other current assets: Prepaid real estate taxes $ 689 $ 652 Prepaid insurance 589 611 Deposits 406 428 Prepaid expenses and other current assets 520 531 - ------------------------------------------------------------------------------------- $ 2,204 $ 2,222 - ------------------------------------------------------------------------------------- Accrued liabilities: Accrued salaries, wages and severance $ 3,711 $ 4,601 Accrued insurance costs 3,688 3,286 Unearned income 2,214 2,269 Accrued advertising and royalties 1,324 1,214 Accrued property taxes 1,344 1,106 Accrued sales taxes 738 908 Other accrued liabilities 6,514 6,911 - ------------------------------------------------------------------------------------- $ 19,533 $ 20,295 - ------------------------------------------------------------------------------------- {4} PROPERTY AND EQUIPMENT Property and equipment consist of the following: October 26, October 27, (Dollars in thousands) 2003 2002 - ------------------------------------------------------------------------------------------------ Land and land improvements $ 24,076 $ 31,219 Capitalized lease property 7,297 7,297 Buildings and leasehold improvements 83,085 81,602 Furniture and equipment 62,013 63,718 Construction in progress 571 2,060 - ------------------------------------------------------------------------------------------------ 177,042 185,896 - ------------------------------------------------------------------------------------------------ Less, accumulated depreciation and capitalized lease amortization 77,137 74,637 - ------------------------------------------------------------------------------------------------ Property and equipment, net $ 99,905 $ 111,259 - ------------------------------------------------------------------------------------------------ {5} FRANCHISE AND DEVELOPMENT RIGHTS The Company has entered into franchise agreements with two franchisors for the operation of two of its restaurant concepts, Burger King and Chili's. The existing franchise agreements provide the franchisors with significant rights regarding the business and operations of the Company's franchised restaurants. The franchise agreements with Burger King Corporation require the Company to pay royalties ranging from 2.75% to 4.5% of sales and advertising fees of 4.0% of sales. The franchise agreements with Brinker International, Inc. ("Brinker") covering the Company's Chili's restaurant concept require the Company to pay royalty and advertising fees equal to 4.0% and 0.5% of Chili's restaurant sales, respectively. In addition, the Company is required to spend 2.0% of sales from each of its Chili's restaurants on local advertising which is considered to be met by the additional contributions described below. As part of a system-wide promotional effort, the Company paid an additional advertising fee as follows: 44 Period % of Sales ------ ---------- September 1, 1999 through August 30, 2000 0.375% September 1, 2000 through June 27, 2001 1.0% June 28, 2001 through June 26, 2002 1.2% June 27, 2002 through June 25, 2003 2.0% June 26, 2003 through June 30, 2004 2.25% The Company's development agreement with Brinker expired on December 31, 2003. The development agreement entitled the Company to develop up to 41 Chili's restaurants in two regions encompassing counties in Indiana, Michigan, Ohio, Kentucky, Delaware, New Jersey and Pennsylvania. The Company paid development fees totaling $260,000 for the right to develop the restaurants in the regions. Each Chili's franchise agreement requires the Company to pay an initial franchise fee of $40,000, a monthly royalty fee of 4.0% of sales and advertising fees of 0.5% of sales. The Company completed all of its obligations under its development agreement prior to its expiration. On January 27, 2000 the Company executed a "Franchisee Commitment" pursuant to which it agreed to undertake certain "Transformational Initiatives" including capital improvements and other routine maintenance in all of its Burger King restaurants. The capital improvements include the installation of signage bearing the new Burger King logo and the installation of a new drive-through ordering system. The initial deadline for completing these capital improvements - - December 31, 2001 - was extended to December 31, 2002, although the Company met the initial deadline with respect to 66 of the 70 Burger King restaurants subject to the Franchisee Commitment. The Company completed the capital improvements to the remaining four restaurants prior to December 31, 2002. In addition, the Company agreed to perform, as necessary, certain routine maintenance such as exterior painting, sealing and striping of parking lots and upgraded landscaping. The Company completed this maintenance prior to September 30, 2000, as required. In consideration for executing the Franchisee Commitment, the Company received "Transformational Payments" totaling approximately $3.9 million during fiscal 2000. In addition, the Company received supplemental Transformational Payments of approximately $135,000 in October of 2001 and $180,000 in 2002. The portion of the Transformational Payments that corresponds to the amount required for the capital improvements will be recognized as income over the useful life of the capital improvements. The portion of the Transformational Payments that corresponds to the required routine maintenance was recognized as a reduction in maintenance expense over the period during which maintenance was performed. The remaining balance of the Transformational Payments was recognized as other income ratably through December 31, 2001, the term of the initial Franchisee Commitment, except that the supplemental Transformational Payments were recognized as other income when received. During fiscal 2000, Burger King Corporation increased its royalty and franchise fees for most new restaurants. The franchise fee for new restaurants increased from $40,000 to $50,000 for a 20 year agreement and the royalty rate increased from 3.5% of sales to 4.5% of sales, after a transitional period. For franchise agreements entered into during the transitional period, the royalty rate will be 4.0% of sales for the first 10 years and 4.5% of sales for the balance of the term. For new restaurants, the transitional period was from July 1, 2000 to June 30, 2003. Since July 1, 2003, the royalty rate is 4.5% of sales for the full term of new restaurant franchise agreements. For renewals of existing franchise agreements, the transitional period was from July 1, 2000 through June 30, 2001. As of July 1, 2001, existing restaurants that renew their franchise agreements will pay a royalty of 4.5% of sales for the full term of the renewed agreement. The advertising contribution remains at 4.0% of sales. Royalties payable under existing franchise agreements are not affected by these changes until the time of renewal, at which time the then prevailing rate structure will apply. Burger King Corporation offered a voluntary program as an incentive for franchisees to renew their franchise agreements prior to the scheduled expiration date ("2000 Early Renewal Program"). Franchisees that elected to participate in the 2000 Early Renewal Program were required to make capital investments in their restaurants by, among other things, bringing them up to Burger King Corporation's current image, and to extend occupancy leases. Franchise agreements entered into under the 2000 Early Renewal Program have special provisions regarding the royalty payable during the term, including a reduction in the royalty to 2.75% over five years generally beginning April, 2002 and concluding in April, 2007. 45 The Company included 36 restaurants in the 2000 Early Renewal Program. The Company paid franchise fees of $877,000 in the third quarter of fiscal 2000 to extend the franchise agreements of the selected restaurants for 16 to 20 years. In fiscal 2001 and 2002, the Company invested approximately $6.6 million to remodel the selected restaurants to Burger King Corporation's current image. Burger King Corporation offered an additional voluntary program as an incentive to franchisees to renew their franchise agreements prior to the scheduled expiration date ("2001 Early Renewal Program"). Franchisees that elected to participate in the 2001 Early Renewal Program are required to make capital investments in their restaurants by, among other things, bringing them up to Burger King Corporation's current image (Image 99), and to extend occupancy leases. Franchise agreements entered into under the 2001 Early Renewal Program have special provisions regarding the royalty payable during the term, including a reduction in the royalty to 2.75% over five years commencing 90 days after the semi-annual period in which the required capital improvements are made. The Company included three restaurants in the 2001 Early Renewal Program. The Company paid franchise fees of $144,925 in fiscal 2001 to extend the franchise agreements of the selected restaurants for 17 to 20 years. The Company invested approximately $1.7 million in fiscal 2003 to remodel two participating restaurants to Burger King Corporation's current image. The Company is considering withdrawing the third restaurant from the 2001 Early Renewal Program. Burger King Corporation also provides general specifications for designs, color schemes, signs and equipment, formulas for preparation of food and beverage products, marketing concepts, inventory, operations and financial control methods, management training, technical assistance and materials. Each franchise agreement prohibits the Company from transferring a franchise without the prior approval of Burger King Corporation. Burger King Corporation's franchise agreements prohibit the Company, during the term of the agreements, from owning or operating any other hamburger restaurant. For a period of one year following the termination of a franchise agreement, the Company remains subject to such restriction within a two mile radius of the Burger King restaurant which was the subject of the franchise agreement. 46 {6} INCOME TAXES The provision for income taxes for the fiscal years ended October 26, 2003, October 27, 2002 and, October 28, 2001 is summarized as follows: Fiscal Year Ended October 26, October 27, October 28, (Dollars in thousands) 2003 2002 2001 - -------------------------------------------------------------------------------------- Current: Federal $ - $ (330) $ - State 966 1,383 1,325 - ------------------------------------------------------------------------------------ 966 1,053 1,325 - ------------------------------------------------------------------------------------ Deferred: Provision (benefit) for the period 1,000 - - - ------------------------------------------------------------------------------------ Total $ 1,966 $ 1,053 $ 1,325 - ------------------------------------------------------------------------------------ The components of the deferred tax assets and liabilities are as follows: October 26, October 27, (Dollars in thousands) 2003 2002 - ----------------------------------------------------------------------------------- Deferred tax assets: Net operating loss carryforwards $ 19,852 $ 15,589 Note receivable allowance - 6,991 FICA tip credit and minimum tax credit 5,141 4,580 Accrued liabilities 2,531 2,290 Property and equipment 2,888 2,401 Capitalized lease obligations 637 686 Trademarks 1,767 666 Franchise Fees 803 737 Other 616 790 - --------------------------------------------------------------------------------- Deferred tax assets 34,235 34,730 Less: Valuation allowance (24,169) (23,958) - --------------------------------------------------------------------------------- 10,066 10,772 - --------------------------------------------------------------------------------- Deferred tax liabilities: Goodwill (958) (686) Other (108) (86) - --------------------------------------------------------------------------------- Deferred tax liabilities (1,066) (772) - --------------------------------------------------------------------------------- Net deferred tax assets $ 9,000 $ 10,000 - --------------------------------------------------------------------------------- The Company has net operating loss carryforwards of approximately $56.7 million as well as FICA tip credits and alternative minimum tax credits of $5.1 million. Net operating loss carryforwards expire as follows: Net operating loss carryforwards ------------------ Net operating loss carryforwards expiring 2012 $ 39,921,000 Net operating loss carryforwards expiring 2018 3,000,000 Net operating loss carryforwards expiring 2021 1,619,000 Net operating loss carryforwards expiring 2022 12,181,000 - --------------------------------------------------------------------- Total net operating loss carryforwards $ 56,721,000 - --------------------------------------------------------------------- 47 FICA tip credits expire as follows: FICA Tip Credits ---------------- FICA tip credit expiring in 2012 $ 1,340,000 FICA tip credit expiring in 2013 477,000 FICA tip credit expiring in 2014 572,000 FICA tip credit expiring in 2015 571,000 FICA tip credit expiring in 2016 727,000 FICA tip credit expiring in 2017 702,000 FICA tip credit expiring in 2018 561,000 - --------------------------------------------------------------------- Total FICA tip credits $ 4,950,000 - --------------------------------------------------------------------- The alternative minimum tax credits of $191,000 carryforward indefinitely. At October 26, 2003, the Company has deferred tax assets consisting principally of carryforward tax losses and credits aggregating $34,235,000. After considering the weight of available positive and negative evidence regarding the realizability of these assets, the Company has recorded a valuation allowance aggregating $24,169,000, to reduce its net deferred tax asset to $9,000,000, the amount management believes more likely than not will be realized. The significant positive evidence considered by management in making this judgment included the Company's profitability in 2002 and 2003, the consistent historical profitability of the Company's Burger King, Chili's and Italian Dining divisions, and the resolution during 2003 of substantially all contingent liabilities related to its sold bagel businesses. The negative evidence considered by management includes persistent negative operating trends in its Grady's American Grill division, recent same store sales declines in the Burger King division (the largest operating unit) and statutory limitations on available carryforward tax benefits. In estimating its deferred tax asset, management used its 2004 operating plan as the basis for a forecast of future taxable earnings. Management did not incorporate growth assumptions and limited the forecast to five years, the period that management believes it can project results that are more likely than not achievable. Absent a significant and unforeseen change in facts or circumstances, management re-evaluates the realizability of its tax assets in connection with its annual budgeting cycle. Based on its assessment and using the methodology described above, management believes more likely than not the net deferred tax asset will be realized. The Company is currently profitable, has offset approximately $8.5 million of taxable income with net operating loss carryforward benefits in the last two years, and management believes the issues that gave rise to historical losses have been substantially resolved with no impact on its continuing businesses. Moreover, these core businesses have been historically, and continue to be, profitable. Nonetheless, realization of the net deferred tax asset will require approximately $26.5 million of future taxable income. The Company operates in a very competitive industry that can be significantly affected by changes in local, regional or national economic conditions, changes in consumer tastes, weather conditions and various other consumer concerns. Accordingly, the amount of the deferred tax asset considered by management to be realizable, more likely than not, could change in the near term if estimates of future taxable income change. This could result in a charge to, or increase in, income in the period such determination is made. Differences between the effective income tax rate and the U.S. statutory tax rate are as follows: Fiscal Year Ended October 26, October 27, October 28, (Percent of pretax income) 2003 2002 2001 - ------------------------------------------------------------------------------------------------------- Statutory tax rate 34.0% 34.0% (34.0)% State income taxes, net of federal income tax benefit 22.8 15.0 6.3 FICA tax credit (19.6) (11.4) (5.1) Change in valuation allowance 7.4 (26.9) 40.5 Stock purchase expense 15.4 - - Other, net 9.6 6.7 1.9 - -------------------------------------------------------------------------------------------------- Effective tax rate 69.6% 17.4% 9.6% - -------------------------------------------------------------------------------------------------- 48 {7} LONG-TERM DEBT AND CREDIT AGREEMENTS The Company has a financing package totaling $109,066,000, consisting of a $60,000,000 revolving credit agreement and a $49,066,000 mortgage facility, as described below. The revolving credit agreement executed with JP Morgan Chase Bank, as agent for a group of five banks, provides for borrowings of up to $60,000,000 with interest payable at the adjusted LIBOR rate plus a contractual spread. The weighted average borrowing rate under the revolving credit agreement on October 26, 2003 was 4.18%. The revolving credit agreement will mature on November 1, 2005, at which time all amounts outstanding thereunder are due. The Company had $14,054,000 available under its revolving credit agreement as of October 26, 2003. The revolving credit agreement is collateralized by the stock of certain subsidiaries of the Company, certain interests in the Company's franchise agreements with Brinker and Burger King Corporation and substantially all of the Company's real and personal property not pledged in the mortgage financing. The revolving credit agreement contains, among other provisions, restrictive covenants including maintenance of certain prescribed debt and fixed charge coverage ratios, limitations on the incurrence of additional indebtedness, limitations on consolidated capital expenditures, cross-default provisions with other material agreements, restrictions on the payment of dividends (other than stock dividends) and limitations on the purchase or redemption of shares of the Company's capital stock. Under the revolving credit agreement the Company's funded debt to consolidated cash flow ratio could not exceed 3.75 and its fixed charge coverage ratio could not be less than 1.50 on October 26, 2003. The Company was in compliance with these requirements with a funded debt to consolidated cash flow ratio of 3.68 and a fixed charge coverage ratio of 1.72. Letters of credit reduce the Company's borrowing capacity under its revolving credit facility and represent purchased guarantees that ensure the Company's performance or payment to third parties in accordance with specified terms and conditions which amounted to $2,346,000 and $1,876,000 as of October 26, 2003 and October 27, 2002, respectively. The $49,066,000 mortgage facility currently includes 34 separate mortgage notes, with terms of either 15 or 20 years. The notes have fixed rates of interest of either 9.79% or 9.94%. The notes require equal monthly interest and principal payments. The mortgage notes are collateralized by a first mortgage/deed of trust and security agreement on the real estate, improvements and equipment on 19 of the Company's Chili's restaurants and 15 of the Company's Burger King restaurants. The mortgage notes contain, among other provisions, financial covenants which require the Company to maintain a consolidated fixed charge coverage ratio of at least 1.30 for each of six subsets of the financed properties. The Company was not in compliance with the required consolidated fixed charge coverage ratio for two of the subsets of the financed properties as of October 26, 2003 Both of these subsets are comprised solely of Burger King restaurants and had fixed charge coverage ratios of 1.11 and 1.26. The Company sought and obtained waivers of these covenant defaults from the mortgage lenders through November 28, 2004. If the Company is not in compliance with these covenants as of November 28, 2004, the Company will most likely seek additional waivers. The Company believes it would be able to obtain such waivers but there can be no assurance thereof. If the Company is unable to obtain such waivers it is contractually entitled to pre-pay the outstanding balances under one or more of the separate mortgage notes such that the remaining properties in the subsets would meet the required ratio. However, any such prepayments would be subject to prepayment premiums and to the Company's ability to maintain its compliance with the financial covenants in its revolving credit agreement. Alternatively, the Company is contractually entitled to substitute one or more better performing restaurants for under-performing restaurants such that the reconstituted subsets of properties would meet the required ratio. However, any such substitutions would require the consent of the lenders in the revolving credit agreement. For these reasons, the Company believes that its rights to prepay mortgage notes or substitute properties may be impractical depending on the circumstances existing at the time. 49 The aggregate maturities of long-term debt subsequent to October 26, 2003 are as follows: (Dollars in thousands) - ----------------------------------------------- FISCAL YEAR - ----------------------------------------------- 2004 $ 4,625 2005 1,792 2006 42,585 2007 2,175 2008 2,316 2009 and thereafter 34,462 - ----------------------------------------------- Total $ 87,955 - ----------------------------------------------- {8} EMPLOYEE BENEFIT PLANS STOCK OPTIONS The Company has four stock option plans: the 1993 Stock Option and Incentive Plan, the 1997 Stock Option and Incentive Plan, the 1993 Outside Directors Stock Option Plan and the 1999 Outside Directors Stock Option Plan . On March 26, 1997 the Company's shareholders approved the 1997 Stock Option and Incentive Plan and therefore no awards for additional shares of the Company's common stock will be made under the 1993 Stock Option and Incentive Plan. Under the 1997 Stock Option and Incentive Plan, shares of restricted stock and options to purchase shares of the Company's common stock may be granted to officers and other employees. An aggregate of 1,100,000 shares of common stock has been reserved for issuance under the 1997 Stock Option and Incentive Plan. As of October 26, 2003, there were 105,935 and 545,083 options outstanding under the 1993 Stock Option and Incentive Plan and the 1997 Stock Option and Incentive Plan, respectively. Typically, options granted under these plans have a term of 10 years and become exercisable incrementally over 3 years. In December of 2000 the Company's Board of Directors approved the 1999 Outside Directors Stock Option Plan. Under the 1999 Outside Directors Stock Option Plan, 80,000 shares of common stock have been reserved for the issuance of nonqualified stock options to be granted to non-employee directors of the Company. On May 1, 2001, and on each May 1 thereafter, each then non-employee director of the Company will receive an option to purchase 2,000 shares of common stock at an exercise price equal to the fair market value of the Company's common stock on the date of grant. Each option has a term of 10 years and becomes exercisable six months after the date of grant. During fiscal 2003 the Company issued 10,000 shares under the 1999 Outside Directors Stock Option Plan. As of October 26, 2003, there were 38,000 and 46,000 options outstanding under the 1993 Outside Directors Stock Option Plan and the 1999 Outside Directors Stock Option Plan, respectively. On June 1, 1999, the Company implemented a Long Term Incentive Compensation Plan (the "Long Term Plan") for seven of its executive officers and certain other senior executives (the "Participants"). The Long Term Plan is designed to incent and retain those individuals who are critical to achieving the Company's long term business objectives. The Long Term Plan consists of (a) options granted with an exercise price equal to the closing price of the Company's common stock on the grant date, which vest over three years; (b) restricted stock awards of common shares which vest over seven years, subject to accelerated vesting in the event the price of the Company's common stock achieves certain targets; and, for certain Participants, (c) a cash bonus payable at the conclusion of fiscal year 2000. Under the Long Term Plan, the Company issued 102,557 restricted shares in fiscal 2001 and 104,360 restricted shares in fiscal 2000. There were 14,318 of restricted stock forfeited in fiscal 2003, no shares of restricted stock were forfeited in fiscal 2002 and 17,415 shares of restricted stock forfeited in fiscal 2001. During fiscal 2002, the Company issued 125,000 restricted shares and 75,000 options on similar terms as those which were issued under the Long Term Plan. During fiscal 2003, the Company did not issue any restricted shares or stock options to employees. 50 As a result of the restricted stock grants, the Company recorded an increase to additional paid in capital and an offsetting deferred charge for unearned compensation. The deferred charge is equal to the number of shares granted multiplied by the Company's closing share price on the day of the grant. The deferred charge is classified in the equity section of the Company's consolidated balance sheet as unearned compensation and is being amortized to compensation expense on a straight-line basis over the vesting period, subject to accelerated vesting if the Company's common stock reaches certain benchmarks. Activity with respect to the Company's stock option plans for fiscal years 2003, 2002 and 2001 was as follows: Weighted Average Number of Shares Exercise Price - ------------------------------------------------------------------------------------------- Outstanding, October 29, 2000 634,825 $5.78 Granted 19,000 2.17 Canceled (45,371) 5.07 Exercised - - - ------------------------------------------------------------------------------------------- Outstanding, October 28, 2001 608,454 5.72 Granted 75,000 3.46 Canceled (11,955) 9.11 Exercised - - - ------------------------------------------------------------------------------------------- Outstanding, October 27, 2002 671,499 5.41 Granted 10,000 2.11 Canceled (30,481) 3.41 Exercised - - - ------------------------------------------------------------------------------------------- Outstanding, October 26, 2003 651,018 $5.45 - ------------------------------------------------------------------------------------------- Exercisable, October 26, 2003 606,518 - -------------------------------------------------------------------- Available for future grants at October 26, 2003 240,943 - -------------------------------------------------------------------- The following table summarizes information relating to fixed-priced stock options outstanding for all plans as of October 26, 2003. Options Outstanding Options Exercisable ------------------------------------------------ -------------------------------- Weighted Average Weighted Weighted Number Remaining Average Number Average Range of Exercise Price Outstanding Contractual Life Exercise Price Exercisable Exercise Price - ------------------------------------------------------------------------------------------------------------------ $ .10 - $3.50 436,698 5.20 years $ 3.06 422,198 $ 3.09 $ 3.51 - $12.00 133,200 5.29 years $ 6.70 103,200 $ 7.63 $12.01 - $32.875 81,120 1.78 years $16.28 81,120 $16.28 RETIREMENT PLANS On October 27, 1986, the Company implemented the Quality Dining, Inc. Retirement Plan and Trust ("Plan I"). Plan I is designed to provide all of the Company's employees with a tax-deferred long-term savings vehicle. The Company provides a matching cash contribution equal to 50% of a participant's contribution, up to a maximum of 5% of such participant's compensation. Plan I is a qualified 401(k) plan. Participants in Plan I elect the percentage of pay they wish to contribute as well as the investment alternatives in which their contributions are to be invested. Participant's contributions vest immediately while Company contributions vest 25% annually beginning in the participant's second year of eligibility since Plan I inception. On May 18, 1998, the Company implemented the Quality Dining, Inc. Supplemental Deferred Compensation Plan ("Plan II"). Plan II is a non-qualified deferred compensation plan. Plan II participants are considered a select group of management and highly compensated employees according to Department of Labor guidelines. Since the implementation of Plan II, Plan II participants are no longer eligible to contribute to Plan I. Plan II participants elect the percentage of their pay they wish to defer into their Plan II account. They also elect the percentage of their account to be allocated among various investment options. The Company makes matching 51 allocations to the Plan II participants' deferral accounts equal to 50% of a participant's contribution, up to a maximum of 5% of such participant's compensation, subject to the same limitations as are applicable to Plan I participants. Company allocations vest 25% annually, beginning in the participant's second year of eligibility since Plan I inception. The Company's contributions under Plan I and Plan II aggregated $246,000, $197,000 and $184,000 for fiscal years 2003, 2002 and 2001, respectively. OTHER PLANS The Company also entered into agreements with five of its executive officers and two other senior executives pursuant to which the employees have agreed not to compete with the Company for a period of time after the termination of their employment and are entitled to receive certain payments in the event of a change of control of the Company. {9} LEASES The Company leases its office facilities and a substantial portion of the land and buildings used in the operation of its restaurants. The restaurant leases generally provide for a noncancelable term of five to 20 years and provide for additional renewal terms at the Company's option. Most restaurant leases contain provisions for percentage rentals on sales above specified minimums. Rental expense incurred under these percentage rental provisions aggregated $585,000, $927,000 and $810,000 for fiscal years 2003, 2002 and 2001, respectively. As of October 26, 2003, future minimum lease payments related to these leases were as follows: (Dollars in thousands) - ------------------------------------------------------------------------------------------------------------- Capital Operating Fiscal Year Leases Leases Total - ------------------------------------------------------------------------------------------------------------- 2004 $1,026 $10,654 $11,680 2005 1,026 8,416 9,442 2006 977 7,560 8,537 2007 707 6,838 7,545 2008 511 5,937 6,448 2009 and thereafter 1,123 23,774 24,897 - ------------------------------------------------------------------------------------------------------------- 5,370 $63,179 $68,549 ------------------- Less: Amount representing interest 1,644 - ---------------------------------------------------------------------------------- Present value of future minimum lease payments of which $575 is included in current liabilities at October 26, 2003 $3,726 - ---------------------------------------------------------------------------------- Rent expense, including percentage rentals based on sales, was $11,342,000, $12,519,000 and $9,079,000 for fiscal years 2003, 2002 and 2001, respectively. The Company has ten subleases at restaurants and four subleases at its corporate headquarters building. As of October 26, 2003, future minimum lease payments related to these subleases were $4,770,000. Sublease payments were $848,000, $656,000 and $460,000 for fiscal years 2003, 2002 and 2001 respectively. 52 {10} COMMITMENTS AND CONTINGENCIES The Company is self-insured for a portion of its employee health care costs. The Company is liable for medical claims up to $125,000 per eligible employee annually, and aggregate annual claims up to approximately $3,160,000. The aggregate annual deductible is determined by the number of eligible covered employees during the year and the coverage they elect. The Company is self-insured with respect to any worker's compensation claims not covered by insurance. The Company maintains a $250,000 per occurrence deductible and is liable for aggregate claims up to $2,400,000 for the twelve-month period beginning September 1, 2003 and ending August 31, 2004. The Company is self-insured with respect to any general liability claims below the Company's self-insured retention of $150,000 per occurrence for the twelve-month period beginning September 1, 2003 and ending August 31, 2004. The Company has accrued $3,688,000 (see Note 3) for the estimated expense for its self-insured insurance plans. These accruals require management to make significant estimates and assumptions. Actual results could differ from management's estimates. At October 26, 2003, the Company had commitments aggregating $1,680,000 for the construction of restaurants. During fiscal 2003, the Company was party to a lawsuit with BFBC Ltd ("BFBC"), a former franchisee of Bruegger's Bagels, and certain principals of BFBC (the "Franchisee Parties"). During the second quarter of fiscal 2003, the Company entered into a settlement agreement with the Franchisee Parties that provided for a cash payment by the Franchisee Parties to the Company in the amount of $3.75 million and the dismissal of all remaining claims in the lawsuit. The Company recorded a gain of $3,459,000 in the second quarter of fiscal 2003 as a result of this settlement. Subsequent to the end of the second quarter of fiscal 2003, and ancillary to the BFBC settlement, the Company transferred to Bruegger's Corporation's senior secured lender the Company's interest in the $10.7 million Subordinated Note issued by Bruegger's Corporation to the Company in connection with the divestiture of the Company's bagel-related businesses in 1997. The Company received payment of $55,000 for the Subordinated Note. The Company had previously reserved for the full amount of the Subordinated Note. Accordingly, the Company recorded a $55,000 gain in respect of this payment in the third quarter of fiscal 2003. The Company is involved in various other legal proceedings incidental to the conduct of its business, including employment discrimination claims. Based upon currently available information, the Company does not expect that any such proceedings will have a material adverse effect on the Company's financial position or results of operations but there can be no assurance thereof. {11} IMPAIRMENT OF LONG-LIVED ASSETS During fiscal 2003 the Company closed four Grady's American Grill restaurants. In light of these disposals and the continued decline in sales and cash flow in its Grady's American Grill division the Company reviewed the carrying amounts for the balance of its Grady's American Grill Restaurant assets. The Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded that, for the division as a whole, and in particular with respect to eight locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired. The Company measured the impairment and recorded an impairment charge related to these assets aggregating $4,411,000 in the second quarter of fiscal 2003, consisting of a reduction in the net book value of the Grady's American Grill trademark of $2,882,000 and a reduction in the net book value of certain fixed assets in the amount of $1,529,000. In accordance with SFAS 144, $640,000 of this amount has been reclassified to discontinued operations in the Consolidated Statement of Operations for fiscal 2003. 53 In determining the fair value of the aforementioned restaurants, the Company relied primarily on discounted cash flow analyses that incorporated an investment horizon of five years and utilized a risk adjusted discount factor. In light of the continuing negative trends in both sales and cash flows, the increase in the pervasiveness of these declines amongst individual stores, and the accelerating rate of decline in both sales and cash flow, the Company also determined that the useful life of the Grady's American Grill trademark should be reduced from 15 to five years. During the second half of fiscal 2001, the Company experienced a significant decrease in sales and cash flow in its Grady's American Grill division. The Company initiated various management actions in response to this declining trend, including evaluating strategic business alternatives for the division both as a whole and at each of its 34 restaurant locations. Subsequently, the Company entered into an agreement to sell nine of its Grady's American Grill restaurants for approximately $10.4 million. Because the carrying amount of the related assets as of October 28, 2001 exceeded the estimated net sale proceeds, the Company recorded an impairment charge of $4.1 million related to these nine restaurants. As a consequence of this loss and in connection with the aforementioned evaluation, the Company estimated the future cash flows expected to result from the continued operation and the residual value of the remaining restaurant locations in the division and concluded that, in 12 locations, the undiscounted estimated future cash flows were less than the carrying amount of the related assets. Accordingly, the Company concluded that these assets had been impaired. The Company measured the impairment and recorded an impairment charge related to these assets aggregating $10.4 million in fiscal 2001, consisting of a reduction in the net book value of the Grady's American Grill trademark of $4.9 million and a reduction in the net book value of certain fixed assets in the amount of $5.5 million. In determining the fair value of the aforementioned 12 restaurants, the Company relied primarily on discounted cash flow analyses that incorporated investment horizons ranging from three to 15 years and utilized a risk adjusted discount factor. Also, in the fourth quarter of fiscal 2001, the Company committed to plans to close two Grady's American Grill restaurants during the first quarter of 2002. The Company accrued exit costs aggregating approximately $0.2 million, principally for on-going rental costs. While the Company believes that the Grady's assets are reported at their estimated fair values as of October 26, 2003, there can be no assurances that future asset impairments may not occur. {12} RELATED PARTY TRANSACTIONS The Company leases 43 of its Burger King restaurants from entities that are substantially owned by certain directors, officers and stockholders of the Company. Amounts paid for leases with these related entities are as follows: Fiscal Year Ended October 26, October 27, October 28, (Dollars in thousands) 2003 2002 2001 - ----------------------------------------------------------------------------------------------- Operating leases: Base rentals $ 2,305 $ 2,187 $ 2,393 Percentage rentals 215 376 362 - ----------------------------------------------------------------------------------------------- 2,520 2,563 2,755 - ----------------------------------------------------------------------------------------------- Capitalized leases: Interest 522 583 636 Reduction of lease obligations 504 443 389 Percentage rentals 74 150 144 - ----------------------------------------------------------------------------------------------- 1,100 1,176 1,169 - ----------------------------------------------------------------------------------------------- Total $ 3,620 $ 3,739 $ 3,924 - ----------------------------------------------------------------------------------------------- 54 Affiliated real estate partnerships and two other entities related through common ownership pay management fees to the Company as reimbursement for administrative services provided. Total management fees for fiscal 2003 were $12,000 and $14,000 in each of fiscal 2002 and 2001. During the fiscal years 2003, 2002 and 2001, the Company made payments to companies owned by certain directors, stockholders and officers of the Company of $231,000, $301,000 and $339,000, respectively, for air transportation services. These amounts exclude salary and related expenses paid to the pilots during fiscal years 2003 and 2002 in the amounts of $104,000 and $16,000, respectively. Prior to fiscal 2002, the pilots' salaries and related expenses were borne by the Airplane Companies. {13} ACQUISITIONS AND DISPOSITIONS On October 15, 2001, the Company purchased certain assets from BBD Business Consultants, LTD. and its affiliates. BBD Business Consultants, LTD. operated 42 Burger King restaurants in the Grand Rapids, Michigan metropolitan area. The Company also purchased leasehold improvements and entered into lease agreements with the landlords of 41 of the 42 Burger King restaurants. During fiscal 2002, the Company closed three of these restaurants. In conjunction with this transaction the Company obtained franchise agreements for the acquired restaurants from Burger King Corporation. The purchase price for the restaurants aggregated $6,067,000 and consisted of $4,212,000 in cash and $1,855,000 in assumed liabilities. The acquisition was accounted for as a purchase. Goodwill of approximately $1,096,000 was recorded in connection with the acquisition, and subsequently was adjusted to $988,000 for the finalization of various liabilities. The operating results of the restaurants have been included in the Company's consolidated financial statements since the date of the acquisition. The following table summarizes the fair values of the assets acquired and liabilities assumed at the date of the acquisition. At October 15, 2001 - -------------------------------------------------------------- Current assets $ 657,000 Property and equipment 3,276,000 Franchise fees 1,038,000 Goodwill 988,000 ----------- Total assets acquired $ 5,959,000 Cash paid 4,212,000 ----------- Liabilities assumed $ 1,747,000 ----------- The franchise fees will be amortized over the remaining life of each restaurant's franchise agreement which is between one and 18 years. The $988,000 of goodwill was allocated within the quick service segment and has not been amortized in accordance with FASB 142. The following unaudited pro forma results for the fiscal year ended October 28, 2001 were developed assuming the Grand Rapids Burger Kings had been acquired as of the beginning of the period presented. Prior to the acquisition, BBD Business Consultant's fiscal year ended December 31. BBD Business Consultants' prior period financial statements have been conformed with the Company's year end for the fiscal 2001 unaudited pro forma results. The unaudited pro forma results reflect certain adjustments, including interest expense (including capitalized interest on occupancy leases), depreciation of property and equipment and amortization of intangible assets. Fiscal Year ----------- October 28, 2001 ----------- (Unaudited) Total revenues $ 268,144 Pro forma net loss (14,538) Pro forma net loss per share (1.28) 55 The unaudited pro forma results shown above are not necessarily indicative of the consolidated results that would have occurred had the acquisitions taken place at the beginning of the respective period, nor are they necessarily indicative of results that may occur in the future. During fiscal 2003, the Company sold four of its Grady's American Grill restaurants for net proceeds of $4,779,000. The Company recorded a $1,160,000 gain related to these sales. During fiscal 2002, the Company sold 15 of its Grady's American Grill restaurants for net proceeds of $15,512,000. The Company recorded a $1,360,000 gain related to these sales. As discussed in Note 2, discontinued operations includes the revenues and expenses of the eight Grady's American Grill restaurants that either had been sold or were being held for sale as of October 26, 2003. The decision to dispose of these locations reflects the Company's ongoing process of evaluating the performance of the Grady's American Grill restaurants and using the proceeds from dispositions to reduce debt. Assets held for sale includes property, plant and equipment totaling $5,821,000 as of October 26, 2003. Net income from discontinued operations for the periods ended October 26, 2003, and October 27, 2002 were made up of the following components: Fiscal Year Ended October 26, October 27, October 28, (Percent of pretax income) 2003 2002 2001 - --------------------------------------------------------------------------------------------------------- Revenue discontinued operations $ 8,435 $13,311 $15,281 Income discontinued restaurant operations 518 1,050 1,718 Facility closing costs (220) - - Impairment of assets (640) - - Gain on sale of assets 352 - - --------------------------------------- Income before taxes 10 1,050 1,718 Income tax provision (23) (21) (29) --------------------------------------- Income (loss) from discontinued operations (13) 1,029 1,689 ======================================= Basic and diluted net income per share from discontinued operations $ - $ 0.09 $ 0.15 ======================================= {14} SEGMENT REPORTING The segment information has been prepared in accordance with SFAS 131, "Disclosure about Segments of an Enterprise and Related Information" (SFAS 131). The Company operates four distinct restaurant concepts in the food-service industry. It owns the Grady's American Grill and two Italian Dining concepts and operates Burger King and Chili's Grill & Bar restaurants as a franchisee of Burger King Corporation and Brinker International, Inc., respectively. The Company has identified each restaurant concept as an operating segment based on management structure and internal reporting. For purposes of applying SFAS 131, the Company considers the Grady's American Grill, the two Italian Dining concepts and Chili's Grill & Bar to be similar and has aggregated them into a single reportable segment (Full Service). The Company considers the Burger King restaurants as a separate reportable segment (Quick Service). Summarized financial information concerning the Company's reportable segments is shown in the following table. The "other" column includes corporate related items and income and expense not allocated to reportable segments. 56 FULL QUICK (Dollars in thousands) SERVICE SERVICE OTHER TOTAL - ---------------------------------------------------------------------------------------------------------------------- FISCAL 2003 Revenues $ 112,162 $ 114,983 $ - $ 227,145 Income from restaurant operations (1) 14,468 12,677 87 27,232 Operating income 5,029 (2) 3,173 (976) $ 7,226 Interest expense 7,479 Other income 3,104 (3) --------- Income from continuing operations before income taxes $ 2,851 ========= Total assets 79,154 51,296 14,957 $ 145,407 Depreciation and amortization 5,020 5,011 1,179 11,210 FISCAL 2002 Revenues $ 124,419 $ 123,795 $ - $ 248,214 Income from restaurant operations (1) 15,232 16,036 4 31,272 Operating income 7,971 5,314 (1,437) $ 11,848 Interest expense 8,429 Other income 1,689 --------- Income from continuing operations before $ 5,108 ========= income taxes Total assets 91,630 51,210 14,101 $ 156,941 Depreciation and amortization 5,549 4,672 1,240 11,461 FISCAL 2001 Revenues $ 132,019 $ 80,791 $ - $ 212,810 Income from restaurant operations (1) 13,686 11,217 135 25,038 Operating income (loss) (8,918)(4) 4,538 (1,970) $ (6,350) Interest expense 10,419 Other income 875 --------- Loss from continuing operations before $ (15,894) ========= income taxes Total assets 104,425 45,268 17,545 $ 167,238 Depreciation and amortization 8,127 3,312 1,344 12,783 (1) Income from operations is restaurant sales minus total operating expenses. (2) Includes charges for the impairment of assets and facility closing costs totaling $3,681,000. (3) Includes stock purchase expense of $1,294,000 and recovery of note receivable of $3,459,000. (4) Includes charges for the impairment of assets and facility closing costs totaling $15,385,000. 57 {15} SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED) (in thousands, except per share amounts) First Second Third Fourth Year ended October 26, 2003 Quarter Quarter Quarter Quarter --------------------------- ----------------------------------------------------------- Total revenues $ 67,868 $ 51,517 $ 53,704 $ 54,056 Operating income (loss) 2,317 (1,358)(1) 2,596 3,671 Income (loss) before income taxes 334 525 (2) (198) (3) 2,190 Net income $ 179 $ (280) $ (133) $ 1,106 ======== ======== ======== ======== Basic net income (loss) per share $ 0.02 $ (0.02) $ (0.01) $ 0.10 ======== ======== ======== ======== Diluted net income (loss) per share $ 0.02 $ (0.02) $ (0.01) $ 0.10 ======== ======== ======== ======== Weighted average shares: Basic 11,311 11,311 11,311 11,311 Diluted 11,358 11,311 11,311 11,356 First Second Third Fourth Year ended October 27, 2002 Quarter Quarter Quarter Quarter - --------------------------- ----------------------------------------------------------- Total revenues $ 80,504 $ 62,169 $ 59,509 $ 57,074 Operating income 3,791 2,950 3,716 2,441 Income before income taxes 1,374 1,547 2,042 1,195 Net income $ 942 $ 1,223 $ 1,718 $ 1,201 ======== ======== ======== ======== Basic net income per share $ 0.08 $ 0.11 $ 0.15 $ 0.11 ======== ======== ======== ======== Diluted net income per share $ 0.08 $ 0.11 $ 0.15 $ 0.11 ======== ======== ======== ======== Weighted average shares: Basic 11,206 11,206 11,270 11,311 Diluted 11,298 11,422 11,617 11,417 (1) Includes charges for the impairment of assets and facility closing costs totaling $3,681,000. (2) Includes recovery of note receivable in the amount of $3,459,000. (3) Includes stock purchase expense of $1,294,000. 58 QUALITY DINING, INC. REPORT OF INDEPENDENT AUDITORS To the Stockholders and Board of Directors of Quality Dining, Inc. In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, stockholders' equity and cash flows present fairly, in all material respects, the financial position of Quality Dining, Inc. and its subsidiaries at October 26, 2003 and October 27, 2002, and the results of their operations and their cash flows for each of the three years in the period ended October 26, 2003 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. As discussed in Note 2 to the consolidated financial statements, the Company changed the manner in which it accounts for goodwill and other intangible assets as of October 29, 2001. As also discussed in Note 2 to the consolidated financial statements, the Company changed the manner in which it accounts for long-lived assets to be disposed of as of October 28, 2002. PricewaterhouseCoopers LLP Chicago, Illinois December 23, 2003 59 II - VALUATION AND QUALIFYING ACCOUNTS AND RESERVES (IN THOUSANDS) Additions --------- Balance at Charged to Charged Balance at Beginning of Costs and to Other End of Period Expenses Accounts Deductions Period -------------------------------------------------------------------------- Year ended October 28, 2001 Income tax valuation allowance $ 20,362 5,343 - - $ 25,705 Year ended October 27, 2002 Income tax valuation allowance $ 25,705 - - (1,747) (1) $ 23,958 Year ended October 26, 2003 Income tax valuation allowance $ 23,958 211 - - $ 24,169 (1) During fiscal 2002 the Company utilized NOL carryforwards to offset current-year taxable income. 60 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. There have been no changes in or disagreements with the Company's independent accountants on accounting or financial disclosures. ITEM 9A. CONTROLS AND PROCEDURES We maintain a set of disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the reports filed by us under the Securities Exchange Act of 1934, as amended ("Exchange Act") is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. As of October 26, 2003, we carried out an evaluation, under the supervision and with the participation of our management, including our President and Chief Executive Officer and our Executive Vice President (Principal Financial Officer), of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-14 of the Exchange Act. Based on that evaluation, our President and Chief Executive Officer and our Executive Vice President concluded that our disclosure controls and procedures are effective. There was no change in our internal control over financial reporting during the fourth quarter of our 2003 fiscal year that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. 61 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT. The information required by this Item concerning the Directors and nominees for Director of the Company, and concerning disclosure of delinquent filers and concerning a code of ethics is incorporated herein by reference to the Company's definitive Proxy Statement for its 2004 Annual Meeting of Shareholders, to be filed with the Commission pursuant to Regulation 14A within 120 days after the end of the Company's last fiscal year. Information concerning the executive officers of the Company is included under the caption "Executive Officers of the Company" at the end of Part I of this Annual Report. Such information is incorporated herein by reference, in accordance with General Instruction G(3) to Form 10-K and Instruction 3 to Item 401(b) of Regulation S-K. The Company has adopted a Code of Business Conduct and Ethics (the "Code") that applies to all of the Company's directors, officers and employees, including its principal executive officer, principal financial officer, principal accounting officer and controller. The Code is posted on the Company's website at www.qdi.com. The Company intends to disclose any amendments to the Code by posting such amendments on its website. In addition, any waivers of the Code for directors or executive officers of the Company will be disclosed in a report on Form 8-K. ITEM 11. EXECUTIVE COMPENSATION. The information required by this Item concerning remuneration of the Company's officers and Directors and information concerning material transactions involving such officers and Directors is incorporated herein by reference to the Company's definitive Proxy Statement for its 2004 Annual Meeting of Shareholders which will be filed pursuant to Regulation 14A within 120 days after the end of the Company's last fiscal year. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS. The information required by this Item concerning the stock ownership of management and five percent beneficial owners is incorporated herein by reference to the Company's definitive Proxy Statement for its 2004 Annual Meeting of Shareholders which will be filed pursuant to Regulation 14A within 120 days after the end of the Company's last fiscal year. Equity Compensation Plan Information The following table provides certain information regarding the Company's equity compensation plans as of October 26, 2003: Weighted Number of average Number of securities securities to be exercise price remaining available for issued upon exercise of outstanding future issuance under equity of outstanding options, compensation plans options, warrants and warrants and (excluding securities rights rights reflected in column (a) Plan Category (a) (b) (c) - ------------------------- --------------------- -------------- ---------------------------- Equity compensation plans approved by security holders 605,018 (1) $5.66 206,943 (2) Equity compensation plans not approved by security holders (3) 46,000 $2.77 34,000 ------- ----- ------- Total 651,018 $5.45 240,943 ------- ----- ------- 62 (1) Includes 105,935 options issued under the Company's 1993 Stock Option and Incentive Plan (the "1993 Plan"), 461,083 options issued under the Company's 1997 Stock Option and Incentive Plan (the "1997 Plan") and 38,000 options issued under the Company's 1993 Outside Director's Plan (the "1993 Director's Plan"). (2) Includes 204,943 shares available for issuance as stock options, shares of restricted stock, stock appreciation rights or performance stock under the Company's 1997 Plan and 2,000 shares available for issuance as options issued under the Company's 1993 Director's Plan. (3) Reflects shares issuable under the Company's 1999 Outside Director's Stock Option Plan (the "1999 Director's Plan"). Equity compensation plans approved by the Company's security holders include the Company's 1993 Plan, 1993 Director's Plan and 1997 Plan. The one equity compensation plan of the Company which was not approved by the Company's security holders is the 1999 Director's Plan. The 1999 Director's Plan reserves for issuance 80,000 shares of the Company's common stock (subject to adjustment for subsequent stock splits, stock dividends and certain other changes in the Common Stock) pursuant to non-qualified stock options to be granted to non-employee Directors of the Company. The 1999 Directors Plan provides that on May 1 of each year, each non-employee Director automatically receives an option to purchase 2,000 shares of Common Stock. Each option has an exercise price equal to the fair market value of the Common Stock on the date of grant. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. The information required by this Item concerning certain relationships and related transactions is incorporated herein by reference to the Company's definitive Proxy Statement for its 2004 Annual Meeting of Shareholders which will be filed pursuant to Regulation 14A within 120 days after the end of the Company's last fiscal year. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES The information required by this Item concerning principal accountant fees and services is incorporated herein by reference to the Company's definitive Proxy Statement for its 2004 Annual Meeting of Shareholders which will be filed pursuant to Regulation 14A within 120 days after the end of the Company's last fiscal year. 63 PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K. (a) 1. Financial Statements: The following consolidated financial statements of the Company and its subsidiaries are set forth in Part II, Item 8. Consolidated Balance Sheets as of October 26, 2003 and October 27, 2002. Consolidated Statements of Operations for the fiscal years ended October 26, 2003, October 27, 2002 and October 28, 2001. Consolidated Statements of Stockholders' Equity for the fiscal years ended October 26, 2003, October 27, 2002 and October 28, 2001. Consolidated Statements of Cash Flows for the fiscal years ended October 26, 2003, October 27, 2002 and October 28, 2001. Notes to Consolidated Financial Statements Report of Independent Auditors 2. Financial Statement Schedules: The following financial statement schedule of the Company and its subsidiaries is set forth in Part II, Item 8 for each of the three years in the period ended October 26, 2003. II - Valuation and Qualifying Accounts and Reserves All other schedules are omitted because they are not applicable or the required information is shown on the financial statements or notes thereto. 3. Exhibits: A list of exhibits required to be filed as part of this report is set forth in the Index to Exhibits, which immediately precedes such exhibits, and is incorporated herein by reference. (b) Reports on Form 8-K None. 64 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Quality Dining, Inc. By: /s/ Daniel B. Fitzpatrick Daniel B. Fitzpatrick Chairman, President and Chief Executive Officer Date: January 23, 2004 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Title Date --------- ----- ---- /s/ Daniel B. Fitzpatrick Chairman of the Board, President, Chief Executive January 23, 2004 - ----------------------------- Officer and Director (Principal Executive Officer) Daniel B. Fitzpatrick /s/ John C. Firth Executive Vice President and General Counsel January 23, 2004 - ----------------------------- (Principal Financial Officer) John C. Firth /s/ Jeanne M. Yoder Vice President, Controller January 23, 2004 - ----------------------------- (Principal Accounting Officer) Jeanne M. Yoder /s/ James K. Fitzpatrick Senior Vice President, Chief Development Officer and January 23, 2004 - ----------------------------- Director James K. Fitzpatrick /s/ Philip J. Faccenda Director January 23, 2004 - ----------------------------- Philip J. Faccenda /s/ Ezra H. Friedlander Director January 23, 2004 - ----------------------------- Ezra H. Friedlander /s/ Bruce M. Jacobson Director January 23, 2004 - ----------------------------- Bruce M. Jacobson /s/ Steven M. Lewis Director January 23, 2004 - ----------------------------- Steven M. Lewis /s/ Christopher J. Murphy III Director January 23, 2004 - ----------------------------- Christopher J. Murphy III 65 INDEX TO EXHIBITS Exhibit No. Description - -------- ----------- 3-A (1) (i) Restated Articles of Incorporation of Registrant.......................................... (1) (ii) Amendment to Registrant's Restated Articles of Incorporation establishing the Series A Convertible Cumulative Preferred Stock of the Registrant......................... (1) (iii) Amendment to Registrant's Restated Articles of Incorporation establishing the Series B Participating Cumulative Preferred Stock of the Registrant .............................................................................................. 3-B (16) By-Laws of the Registrant, amended as of June 11, 2003........................................ 4-A (2) Form of Mortgage, Assignment of Rents, Fixture Filing and Security Agreement .............................................................................................. 4-B (2) Form of Lease................................................................................. 4-C (2) Form of Promissory Note....................................................................... 4-D (2) Intercreditor Agreement by and among Burger King Corporation, the Company and Chase Bank of Texas, National Association, NBD Bank, N.A. and NationsBank, N.A. effective as of May 11, 1999.................................................................. 4-E (2) Intercreditor Agreement by and among Captec Financial Group, Inc., CNL Financial Services, Inc., Chase Bank of Texas, National Association and the Company dated August 3, 1999................................................................................ 4-F (2) Collateral Assignment of Lessee's Interest in Leases by and between Southwest Dining, Inc. and Chase Bank of Texas, National Association dated July 26, 1999................ 4-G (2) Collateral Assignment of Lessee's Interest in Leases by and between Grayling Corporation and Chase Bank of Texas, National Association dated July 26, 1999................. 4-H (2) Collateral Assignment of Lessee's Interest in Leases by and between Bravokilo, Inc. and Chase Bank of Texas, National Association dated July 26, 1999........................ 4-L (3) Rights Agreement, dated as of March 27, 1997, by and between Quality Dining, Inc. and KeyCorp Shareholder Services, Inc., with exhibits ........................................ 4-N (12) Reaffirmation of Subsidiary Guaranty.......................................................... 4-O (14) Fourth Amended and Restated Revolving Credit Agreement dated as of May 30, 2002 by and between Quality Dining, Inc. and GAGHC, Inc. as borrowers, and JP Morgan Chase Bank, as Administrative Agent, Bank of America, National Association, as Syndication Agent and J.P. Morgan Securities, Inc. as Arranger................................ 4-P (14) Intercreditor Agreement dated as of the 15th day of October, 2001 by and among Burger King.... Corporation, the Franchisee and JP Morgan Chase Bank, as Administrative Agent for the Banks......................................................................................... 66 4-Q (16) First Amendment dated May 5, 2003 to Fourth Amended and Restated Revolving Credit Agreement dated as of May 30, 2003................................................................... 10-A (4) Form of Burger King Franchise Agreement.................................................... 10-B (4) Form of Chili's Franchise Agreement........................................................ 10-D (2) Second Amendment to Development Agreement by and between Southwest Dining, Inc. and Brinker International, Inc. dated July 26, 1999.................................................... 10-E (17) Standstill Agreement by and among Daniel B. Fitzpatrick, Quality Dining, Inc., NBO, LLC, Jerome L. Schostak, David W. Schostak, Robert I. Schostak and Mark S. Schostak dated June 27, 2003............................................................... 10-G (2) *Employment Agreement between the Company and John C. Firth dated August 24, 1999 ........................................................................................... 10-H (5) *1997 Stock Option and Incentive Plan of the Registrant.................................... 10-I (6) *1993 Stock Option and Incentive Plan, as amended of the Registrant ....................... 10-J (4) *Outside Directors Stock Option Plan of the Registrant adopted December 17, 1993........... 10-K (4) Lease Agreement between B.K. Main Street Properties and the Registrant dated January 1, 1994....................................................................................... 10-L Schedule of Related Party Leases........................................................... 10-M (4) Form of Related Party Lease................................................................ 10-N (18) First Amendment to Lease Agreement entered into as of the 14th day of February, 2003 by and between Bendan Properties, LLC an Indiana limited liability company (the "Lessor"),. successor to Burger King Corporation, a Florida corporation, and Bravokilo, Inc., an Indiana corporation........................................................................ 10-O (10) *1999 Outside Directors Stock Option Plan.................................................. 10-Q (2) *Non Compete Agreement between the Company and James K. Fitzpatrick dated June 1, 1999..... 10-R (2) *Non Compete Agreement between the Company and Gerald O. Fitzpatrick dated June 1, 1999 ... 10-S (15) * Amendment, dated September 9, 2002 to Employment Agreement between the Company and John C. Firth.......................................................................... 10-T (7) First Amendment dated May 2, 1995 to Development Agreement between Chili's, Inc. and the Registrant dated June 27, 1990 .................................................... 10-U (2) *Non Compete Agreement between the Company and Robert C. Hudson dated June 1, 1999 ........ 10-W (16) Lease by Fitzpatrick Properties, LLC, an Indiana limited liability company and Bravokilo, Inc. for Burger King #2148, Southfield, MI...................................... 10-X (16) Lease by Fitzpatrick Properties, LLC, an Indiana limited liability company and Bravokilo, Inc. for Burger King #6296, Taylor, MI.......................................... 67 10-AE (15) Aircraft Hourly Rental Agreement by and between BMSB, Inc. and Quality Dining, Inc., dated as of August 22, 2002.......................................................... 10-AF (8) Lease Agreement between the Registrant and Six Edison Lakes, L.L.C. dated September 19, 1996....................................................................................... 10-AG (9) Amended and Restated Priority Charter Agreement between the Registrant and Burger Management of South Bend #3 Inc., dated October 21, 1998................................... 10-AO (13) *Employment Agreement between the Company and Daniel B. Fitzpatrick dated October 30, 2000................................................................................... 10-AP (10) *Form of Agreement for Restricted Shares Granted under Quality Dining, Inc. 1997 Stock Option and Incentive Plan dated June 1, 1999 between the Company and certain executive officers identified on the schedule attached thereto............................. 10-AR (13) *Form of Agreement for Restricted Shares Granted under Quality Dining, Inc. 1997 Stock Option and Incentive Plan dated December 20, 2000, between the Company and certain executive officers identified on the schedule attached thereto..................... 10-AS (13) Early Successor Incentive Program (Fiscal 2000) Addendum to Successor Franchise Agreement ................................................................................. 10-AY (10) *Form of Agreement for Restricted Shares Granted under Quality Dining, Inc. 1997 Stock Option and Incentive Plan dated December 15, 1999 between the Company and certain executive officers identified on the schedule attached thereto..................... 10-AZ (13) Franchisee Commitment dated January 27, 2000............................................... 21 Subsidiaries of the Registrant............................................................. 23 Written consent of PricewaterhouseCoopers LLP.............................................. 31.1 Rule 13a-14(a)/15d-14(a) Certification of Principal Executive Officer...................... 31.2 Rule 13a-14(a)/15d-14(a) Certification of Principal Financial Officer...................... 32.1 Section 1350 Certification of Chief Executive Officer...................................... 32.2 Section 1350 Certification of Executive Vice President and General Counsel (Principal Financial Officer).............................................................. - ------------------ * The indicated exhibit is a management contract, compensatory plan or arrangement required to be filed by Item 601 of Regulation S-K. (1) The copy of this exhibit filed as the same exhibit number to the Company's Registration Statement on Form 8-A filed on April 1, 1997 is incorporated herein by reference. (2) The copy of this exhibit filed as the same exhibit number to the Company's Quarterly Report on Form 10-Q for the quarterly period ended August 1, 1999, is incorporated herein by reference. (3) The copy of this exhibit filed as Exhibit 10-AO to the Company's Registration Statement on Form 8-A filed on April 1, 1997 is incorporated herein by reference. (4) The copy of this exhibit filed as the same exhibit number to the Company's Registration Statement on Form S-1 (Registration No. 33-73826) is incorporated herein by reference. 68 (5) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10K for the year ended October 26, 1997 is incorporated herein by reference. (6) The copy of this exhibit filed as the same exhibit number to the Company's Quarterly Report on Form 10-Q for the quarterly period ended May 12, 1996 is incorporated herein by reference. (7) The copy of this exhibit filed as the same exhibit number to the Company's Registration Statement on Form S-1 (Registration No. 33-96806) is incorporated herein by reference. (8) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-K for the year ended October 27, 1996 is incorporated herein by reference. (9) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-K for the year ended October 25, 1998 is incorporated herein by reference. (10) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-K for the year ended October 29, 1999 is incorporated herein by reference. (11) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended May 14, 2000 is incorporated herein by reference. (12) A copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended August 6, 2000 is incorporated herein by reference. (13) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-K for the year ended October 29, 2000 is incorporated herein by reference. (14) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended May 12, 2002 is incorporated herein by reference. (15) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended August 4, 2002 is incorporated herein by reference. (16) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended May 11, 2003, is incorporated herein by reference. (17) The copy of this exhibit filed as exhibit number 4 to Amendment No. 8 of Schedule 13D filed by Daniel B. Fitzpatrick, dated June 30, 2003, is incorporated herein by reference. (18) The copy of this exhibit filed as the same exhibit number to the Company's Report on Form 10-Q for the quarterly period ended February 16, 2003, is incorporated herein by reference. 69