1 Exhibit 17(b)(4) Financial Institutions Insurance Group, Ltd. Due Diligence Review Executive Summary Draft Report Prepared For Castle Harlan, Inc. AM-RE CONSULTANTS, INC. February 28, 1996 2 Table of Contents Page Introduction 1 Summary of Findings 2 Review of Operations - -Financial 3 - -Actuarial 5 - -Underwriting 6 - -Claims 7 Conditions and Limitations 9 Exhibits - -Summary Exhibit for Reserve Analysis A 3 Introduction Am-Re Consultants, Inc. (ARCI) was retained by Castle Harlan, Inc. (Castle Harlan) to perform a due diligence review of Financial Institutions Insurance Group Ltd. (FIIG) and its insurance company subsidiary, The First Reinsurance Company of Hartford (First Re) in connection with the possible investment in FIIG by Castle Harlan. Our review was performed over a four day period by a team of six ARCI consultants with general management, marketing/underwriting, claims, actuarial and financial expertise. The first two days of the review were spent on-site at FIIG's home office in Chicago, Illinois. The on-site review involved collecting data, interviewing management and staff, and reviewing a sampling of claim and underwriting files. During the following two days, further financial and actuarial analyses were performed off-site. This Executive Summary presents an overview of our findings and can be supplemented by a full detailed report if requested. 4 Summary of Findings First Re is a specialty carrier writing non-medical professional liability coverages on a claims-made basis. The company operates in a very competitive environment and has a philosophy to write relatively low limits (up to $5 million) in various programs within the D&O and E&O marketplace. First Re is dependent on Aon for a number of services including policy fronting in some states by Virginia Surety The internal control of the financial reporting area needs strengthening Gross loss and loss adjustment expense (LAE) reserves are projected to be $6.2 million (19.2%) redundant The quality of FIIG's reinsurance program is acceptable The overall underwriting effort appears strong and well-controlled First Re's claims are well managed by two Aon affiliates The company limits its writings of risk types that present higher than average exposures e.g., computer hardware manufacturers and distributors 5 Review of Operations Financial FIIG is currently dependent on Aon for a number of services. The ability to move away from this dependency in the long run is dependent on obtaining additional state licenses and developing stand alone claims handling and systems capabilities Senior financial management is very hands on The internal control environment needs strengthening - -- Little, if any, oversight or peer review outside the two primary financial team members - -- Financial decisions and reporting often not adequately checked - -- A small operation in two locations which may be slightly understaffed The quality of the overall reinsurance program appears acceptable with reinsurance recoverables as of 12/31/95 of $5.6 million gross - -- Many small balances from many reinsurers - -- The largest balance of $1.2 million with Walbrook (a company in liquidation) was commuted in 1996 at full value - -- Balance of $1.0 million is fully collateralized with Anglo American is expected to be commuted in 1996 - -- Approximately $0.6 million recoverable from Lloyd's (uncollateralized), which we rate as weak, pending resolution of its current problems 6 Review of Operations (con't.) Financial (con't.) First Re received an unfavorable triennial examination report from Connecticut as of December 31, 1993 primarily because of financial reporting issues - -- It appears most items in the report have been addressed as of 12/31/95 - -- The examination may cause delays in additional state licensing in the near term Deductible receivables are not monitored pro-actively in the financial area but appear to be managed appropriately on an individual claim basis 7 Review of Operations (con't.) Actuarial Total gross loss and LAE reserves are projected to be $6.2 million (19.2%) redundant as of December 31, 1995. The components of the estimated redundancy are: - -- Loss and allocated loss adjustment expense (ALAE) reserves for the run-off Financial Institutions D&O and Fidelity books: $4.6 million - -- Loss and ALAE reserves for the Oakley book: $1.3 million - -- Unallocated loss adjustment expense (ULAE) reserves: ($0.2) million - -- Reserves for all other run-off books were not independently projected by ARCI. We reviewed the Coopers & Lybrand actuarial analysis as of December 31, 1995 and relied upon their results which showed a redundancy of $0.4 million The ARCI analysis employed traditional actuarial methodologies including incurred loss projection, Bornhuetter-Ferguson, and loss ratio selection techniques. Differences from C&L and Liscord, Ward, and Roy analyses were primarily the result of selecting different loss development tail factors and loss ratios for the various programs The current year combined underwriting ratio is projected to be 121% broken down by -- 78% gross loss + LAE ratio -- 43% expense ratio Despite the indicated overall redundancy, we have concern about data integrity. In particular they had considerable difficulty balancing raw data with that shown in the actuarial reports and the annual statement. 8 Review of Operations (con't.) Underwriting The overall underwriting effort appears strong and well-controlled Staff is knowledgeable and experienced and have a good working relationship with claims staff The underwriting process appears to be well managed - -- Good development and use of risk and exposure information - -- Use a variety of specialized applications and questionnaires which are keyed to risk types - -- Strong financial analysis (D&O book) using a variety of sources (e.g. Dow Jones, 10K/10Q, annual reports) - -- Excellent file documentation FIIG writes a variety of risk types: - -- Small to medium size firms for lawyers, architects/engineers - -- Corporate D&O for firms less than $200 million in assets - -- Computer hardware manufacturers and distributors are acceptable but present higher than average exposures - -- Some business could be deemed "distressed" due to size and loss experience; however risk selection is sound - -- Will write prior "acts" and "tail" coverage Market is very competitive for A&E, D&O, Lawyers - -- Pricing modifications are aggressive reflecting competitive market, however, pricing modifications are documented in the files (keyed to risk exposures, conditions, and characteristics) - -- Major competitors include Aetna, AIG, CNA, Coregis, DPIC, ERMA 9 Review of Operations (con't.) Claims The claims reviewed at Aon are well handled - -- The files are well documented often containing detailed summaries analyzing coverage, liability and damages - -- Coverage issues are recognized and separate coverage counsel engaged to avoid potential "conflicts" - -- Deductibles are generally paid directly by the insured who must provide verification of same before any payment is made over the deductible - -- Aon is cost conscious and only retains counsel as necessary - -- A concerted effort is made to involve other coverages if at all possible - -- They have developed a list of very competent attorneys specializing in D&O and E&O claims. Each Aon affiliate has qualified staff with manageable case loads The policies are written on a "claims made" basis and most were policies of indemnification - -- Reimbursement of defense costs is predicated on coverage for the loss - -- Expense is part of loss - -- Specific exclusions are tailored to known situations revealed during the underwriting/production process - -- Extensive exclusions in the D&O/Corporate Reimbursement coverages leave only a narrow window for potential coverage 10 Review of Operations (con't.) Claims (con't.) D&O coverage for computer manufacturers with limits of $5,000,000 is an area of concern: - -- Possibility of "class actions" arising out of - -- Product failure - -- Obsolescence - -- Alleged inadequate research and development - -- Falling stock prices following IPO's Class action litigation usually involves significant legal expense even if the merits are lacking Although we generally agreed with Aon's reserves there were some exceptions due to: - -- Over-reliance on the strength of coverage positions resulting in optimistic reserving with stair-stepping following adverse developments - -- Difficulty in measuring damages in failure to disclose/insider trading cases A systemized process to track the erosion of aggregate limits does not presently exist. - -- Aon acknowledges the need and is in the process of putting in a new system (FUSION D) which will reportedly track per claim and aggregate limit erosion 11 Conditions and Limitations This report was prepared for the internal use of the management of Castle Harlan. Further distribution or use is expressly prohibited without the prior written consent of ARCI. ARCI has prepared this report in conformity with its intended utilization by a person(s) technically competent in the areas addressed and for the stated purposes only. Judgments as to the conclusions, recommendations, methods and data contained in this report should be made only after studying the report in its entirety. Furthermore, members of the ARCI staff are available to explain and/or amplify any matter presented herein, and it is assumed that the user of this report will seek such explanation and/or amplification as to any matter in question. This report is not a recommendation to invest in or not to invest in FIIG nor is it an evaluation of any proposed investment pricing thereof. For our analysis, ARCI relied upon the accuracy of data and information provided by FIIG in connection with this assignment. ARCI has made no independent analysis of completeness of such data and information for the purposes of this report. Loss and ALAE reserve estimates are subject to potential errors of estimation since the ultimate liability for claims is subject to the outcome of events yet to occur, e.g., jury decisions and attitudes of claimants with respect to settlements. Thus no assurance can be given as to the adequacy of the projected reserve levels. Our projection of future claim payment and emergence was based on FIIG's historical experience, supplemented by industry data and other qualitative information where appropriate. It is possible that this historical data will not be a prediction of future emergence for FIIG. We have not anticipated any extraordinary changes to the legal, social and economic environment which might affect the cost and frequency of claims. 12 Conditions and Limitations (con't.) We have employed techniques and assumptions that we believe are appropriate, and we believe the conclusions presented herein are reasonable, given the information currently available. However, it should be recognized that future loss emergence will likely deviate, perhaps substantially, from our estimates. Because the above procedures do not constitute an examination made in accordance with generally accepted auditing standards, we do not express an opinion on any of the financial statements or accounts of FIIG. Had we performed additional procedures or had we made an examination of FIIG's financial statements in accordance with generally accepted auditing standards, other matters might have come to our attention that would have been reported to you. 13 Exhibit A First Reinsurance Company of Hartford Summary of December 31, 1995 Gross Loss and LAE Reserves (000's) ARCI First Re Redundancy/ As Percent Estimate Carried (Deficiency) of Carried Russell Re Hugo 1,445 * 794 (651) -82.0% Storm 90A 528 * 255 (273) -107.1% Property 1,776 * 2,216 440 19.9% Casualty 508 * 713 205 28.8% Total 4,257 3,978 (279) -7.0% ALAS 2,302 2,765 463 16.7% Financial D&O 817 2,889 2,072 71.7% Bonds 4,644 7,171 2,527 35.2% Total 5,461 10,060 4,599 45.7% Other Re 2,516 * 2,739 223 8.1% Oakley 10,433 11,782 1,349 11.4% ULAE 957 766 (191) -24.9% Grand Total 25,926 32,090 6,164 19.2% *Not independently projected by ARCI, relying on Coopers' 12/31/95 report. 14 Exhibit A First Reinsurance Company of Hartford Summary of December 31, 1995 Gross Loss and LAE Reserves (000's) ARCI First Re Redundancy/ As Percent Estimate Carried (Deficiency) of Carried Russell Re Hugo 1,445 * 794 (651) -82.0% Storm 90A 528 * 255 (273) -107.1% Property 1,776 * 2,216 440 19.9% Casualty 508 * 713 205 28.8% Total 4,257 3,978 (279) -7.0% ALAS 2,302 * 2,765 463 16.7% Financial D&O 817 2,889 2,072 71.7% Bonds 4,644 7,171 2,527 35.2% Total 5,461 10,060 4,599 45.7% Other Re 2,516 * 2,739 223 8.1% Oakley 9,595 11,422 1,827 16.0% ULAE 916 766 (150) -19.6% Grand Total 25,047 31,730 6,683 21.1% C&L 25,047 31,791 6,744 Sch P 25,047 32,456 7,409 *Not independently projected by ARCI, relying on Coopers' 12/31/95 report.