1 SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2000 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER: 000-24695 TOWNE SERVICES, INC. (Exact name of registrant in its charter) GEORGIA 62-1618121 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 3950 JOHNS CREEK COURT, SUITE 100, 30024 SUWANEE, GEORGIA (Zip Code) (Address of principal executive offices) (Registrant's telephone number, including area code): (678) 475-5200 Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date: 27,524,535 shares outstanding at August 10, 2000. 1 2 INDEX TO FORM 10-Q PAGE ---- PART I FINANCIAL INFORMATION Item 1. Financial Statements Condensed Consolidated Balance Sheets as of December 31, 1999 and June 30, 2000 3 Condensed Consolidated Statements of Operations for the Three Months and Six Months ended June 30, 1999 and 2000 4 Condensed Consolidated Statements of Cash Flows for the Six Months ended June 30, 1999 and 2000 5 Notes to Condensed Consolidated Financial Statements 6 Item 2. Management's Discussion and Analysis of Financial Condition and 10 Results of Operations Item 3. Quantitative and Qualitative Disclosures About Market Risk 16 PART II OTHER INFORMATION Item 1. Legal Proceedings 17 Item 2. Change in Securities and Use of Proceeds 17 Item 3. Defaults Upon Senior Securities 17 Item 4. Submission of Matters to a Vote of Security Holders 17 Item 5. Other Information 18 Item 6. Exhibits and Reports on Form 8-K 18 2 3 PART I. FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS TOWNE SERVICES, INC. CONDENSED CONSOLIDATED BALANCE SHEETS DECEMBER 31, 1999 AND JUNE 30, 2000 DECEMBER 31, JUNE 30, 1999 2000 ------------ ------------ AUDITED UNAUDITED ASSETS CURRENT ASSETS: Cash and cash equivalents $ 20,981,000 $ 16,048,000 Investments 1,350,000 1,340,000 Accounts receivable, net of allowance for uncollectible accounts of $531,000 and $585,000 at December 31, 1999 and June 30, 2000, respectively 5,289,000 3,292,000 Notes receivable from employees 509,000 133,000 Other 600,000 629,000 ------------ ------------ Total current assets 28,729,000 21,442,000 ------------ ------------ PROPERTY AND EQUIPMENT, net 10,540,000 10,584,000 NOTES RECEIVABLE FROM EMPLOYEES 804,000 849,000 GOODWILL, net 15,905,000 15,347,000 OTHER INTANGIBLES, net 1,034,000 980,000 OTHER ASSETS, net 725,000 853,000 ------------ ------------ $ 57,737,000 $ 50,055,000 ============ ============ LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 1,516,000 $ 292,000 Accrued liabilities 1,808,000 2,198,000 Accrued compensation 950,000 1,279,000 Accrued termination costs 230,000 171,000 Dividends Payable 95,000 175,000 Deferred Revenue 2,207,000 1,260,000 Current portion of long-term debt 231,000 251,000 ------------ ------------ Total current liabilities 7,037,000 5,626,000 ------------ ------------ LONG TERM DEBT 1,028,000 905,000 REDEEMABLE COMMON SHARES 770,000 770,000 SHAREHOLDERS' EQUITY: Preferred stock, $100 par value; 20,000,000 shares authorized, 20,000 shares issued and outstanding at December 31, 1999 and June 30, 2000, respectively 1,880,000 1,880,000 Common stock, no par value; 50,000,000 shares authorized, 27,197,722 and 27,524,535 issued and outstanding December 31, 1999 and June 30, 2000, respectively 86,690,000 86,866,000 Warrants outstanding 161,000 161,000 Accumulated deficit (39,829,000) (46,153,000) ------------ ------------ Total shareholders' equity 48,902,000 42,754,000 ------------ ------------ $ 57,737,000 $ 50,055,000 ============ ============ The accompanying notes are an integral part of these condensed consolidated balance sheets. 3 4 TOWNE SERVICES, INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 1999 AND 2000 FOR THE THREE FOR THE SIX MONTHS ENDED MONTHS ENDED JUNE 30, JUNE 30, -------------------------------- -------------------------------- 1999 2000 1999 2000 ------------ ------------ ------------ ------------ UNAUDITED UNAUDITED REVENUES $ 7,934,000 $ 6,780,000 $ 15,427,000 $ 13,480,000 COSTS AND EXPENSES: Costs of processing, servicing and support 1,597,000 1,878,000 3,118,000 3,941,000 Research and development 207,000 -- 456,000 -- Sales and marketing 4,906,000 4,433,000 10,191,000 9,423,000 Acquisition expense 2,287,000 75,000 2,343,000 75,000 General and administrative 2,712,000 3,521,000 4,825,000 6,916,000 ------------ ------------ ------------ ------------ Total costs and expenses 11,709,000 9,907,000 20,933,000 20,355,000 ------------ ------------ ------------ ------------ OPERATING LOSS (3,775,000) (3,127,000) (5,506,000) (6,875,000) ------------ ------------ ------------ ------------ OTHER EXPENSES: Interest income, net (41,000) (242,000) (113,000) (631,000) ------------ ------------ ------------ ------------ Total other expenses (41,000) (242,000) (113,000) (631,000) ------------ ------------ ------------ ------------ Loss before provision (benefit) from income tax (3,734,000) (2,885,000) (5,393,000) (6,244,000) Income tax expense (benefit) (240,000) -- (354,000) -- ------------ ------------ ------------ ------------ Loss before extraordinary item and cumulative effect of accounting change (3,494,000) (2,885,000) (5,039,000) (6,244,000) Cumulative effect of an accounting change -- -- 3,183,000 -- ------------ ------------ ------------ ------------ NET LOSS $ (3,494,000) $ (2,885,000) $ (8,222,000) $ (6,244,000) ============ ============ ============ ============ PREFERRED STOCK DIVIDENDS (14,000) (40,000) (14,000) (80,000) NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS BEFORE EXTRAORDINARY LOSS AND CUMULATIVE EFFECT OF AN ACCOUNTING CHANGE: $ (3,508,000) $ (2,925,000)# $ (5,053,000) $ (6,324,000) ============ ============ ============ ============ NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS BEFORE EXTRAORDINARY LOSS AND CUMULATIVE EFFECT OF AN ACCOUNTING CHANGE PER COMMON SHARE: Basic $ (0.16) $ (0.11) $ (0.23) $ (0.23) ============ ============ ============ ============ Diluted $ (0.16) $ (0.11) $ (0.23) $ (0.23) ============ ============ ============ ============ NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS $ (3,508,000) $ (2,925,000) $ (8,236,000) $ (6,324,000) ============ ============ ============ ============ NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS PER COMMON SHARE: Basic $ (0.16) $ (0.11) $ (0.38) $ (0.23) ============ ============ ============ ============ Diluted $ (0.16) $ (0.11) $ (0.38) $ (0.23) ============ ============ ============ ============ Weighted Average Common Shares Outstanding 21,994,027 27,434,983 21,913,816 27,330,412 ============ ============ ============ ============ The accompanying notes are an integral part of these condensed consolidated statement of operations. 4 5 TOWNE SERVICES, INC. CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE SIX MONTHS ENDED JUNE 30, 1999 AND 2000 FOR THE SIX MONTHS ENDED JUNE 30, ---------------------------------- 1999 2000 ------------ ------------ UNAUDITED UNAUDITED CASH FLOWS FROM OPERATING ACTIVITIES: Net Loss $ (8,222,000) $ (6,244,000) Adjustments to reconcile net loss to net cash used in operating activities: Cumulative effect of an accounting change 3,183,000 -- Compensation expense recognized for stock for stock option grants 72,000 (40,000) Depreciation and amortization 446,000 1,209,000 Amortization of intangibles and goodwill 818,000 1,048,000 Provision for doubtful accounts 83,000 549,000 Changes in operating assets and liabilities, net of assets acquired: Accounts receivable (2,676,000) 1,447,000 Prepaid and other assets (947,000) (156,000) Accounts payable 2,790,000 (1,224,000) Accrued liabilities 152,000 390,000 Accrued compensation 596,000 329,000 Deferred revenue 163,000 (947,000) Accrued termination costs (81,000) (59,000) ------------ ------------ Total adjustments 4,599,000 2,546,000 ------------ ------------ Net cash used in operating activities (3,623,000) (3,698,000) ------------ ------------ CASH FLOWS FROM INVESTING ACTIVITIES: Net change in notes receivable from shareholders (10,000) 331,000 Purchase of short-term investments -- (1,619,000) Proceeds from sale of short-term investments -- 1,629,000 Purchase of property and equipment, net (3,153,000) (1,292,000) Other Assets -- (33,000) Acquisitions, net of cash acquired (178,000) (349,000) ------------ ------------ Net cash used in investing activities (3,341,000) (1,333,000) ------------ ------------ CASH FLOWS FROM FINANCING ACTIVITIES Proceeds from exercise of stock options 56,000 207,000 Repayment of debt (5,137,000) (118,000) Proceeds from issuance of preferred stock and warrants 2,000,000 -- Proceeds from issuance of common stock 28,318,000 9,000 ------------ ------------ Net cash provided by financing activities 25,237,000 98,000 ------------ ------------ NET INCREASE (DECREASE) IN CASH 18,273,000 (4,933,000) CASH AND CASH EQUIVALENTS, beginning of period 14,060,000 20,981,000 ============ ============ CASH AND CASH EQUIVALENTS, end of period $ 32,333,000 $ 16,048,000 ============ ============ SUPPLEMENTAL CASH FLOW INFORMATION Cash paid for income taxes $ -- $ 8,000 ============ ============ Cash paid for interest $ 22,000 $ 60,000 ============ ============ Acquisitions of property and equipment through capital leases $ 948,000 $ -- ============ ============ The accompanying notes are an integral part of these condensed consolidated statements of cash flows. 5 6 TOWNE SERVICES, INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 1. ORGANIZATION AND BACKGROUND Towne Services, Inc. ("Towne Services" or the "Company") provides services and products that process sales and payment information and related financing transactions for small businesses and banks in the United States. Towne Services delivers these services and products online via an electronic hub, or gateway, that links business and bank customers with the Company and other providers of products and services that can benefit these customers. Towne Services uses this electronic gateway to deliver a variety of business and management solutions using internet and telecommunication connections. The Company's "virtual credit card system" processes the in-house credit transactions of businesses and includes an automated receivables management system that allows banks to quickly finance the working capital needs of their business customers. Towne Services' merchandise forecasting system processes sales and inventory transactions of small businesses, giving small business owners greater control over inventory levels and the ability to make better inventory purchase decisions and to improve cash flow and operating margins. The Company's automated asset management systems are TOWNE CREDIT(R), which processes consumer credit transactions for small and medium size retail merchants, TOWNE FINANCE(R) and CASHFLOW MANAGER(SM), which process business-to-business credit transactions for commercial businesses, and RMSA Forecast, which processes sales and inventory transactions and provides merchandising information for specialty retail stores. As discussed below in Note 6, the Company acquired Forseon Corporation ("Forseon") in 1999 under the pooling-of-interests basis in accounting, and, accordingly the Company's historical consolidated financial statements have been restated as if the acquisition occurred as of the earliest period presented. 2. BASIS OF PRESENTATION UNAUDITED INTERIM FINANCIAL INFORMATION The accompanying condensed consolidated financial statements for the three and six months ended June 30, 2000 are unaudited. The historical financial information has been restated for the effects of the Forseon acquisition, which was accounted for as a pooling of interests. In the opinion of the management of the Company, these financial statements reflect all adjustments, consisting only of normal recurring adjustments necessary for a fair presentation of the financial statements. Certain information and footnote disclosures usually found in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. It is suggested that these condensed consolidated financial statements be read in conjunction with the financial statements and the notes thereto included in the Company's most recent Form 10-K report filed with the Security and Exchange Commission on March 30, 2000. The results of operations for the three and six months ended June 30, 2000 are not necessarily indicative of the results that may be expected for the year ended December 31, 2000 or for any other future periods. 3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES PRINCIPLES OF CONSOLIDATION The accompanying financial statements include the accounts of Towne Services, Inc. and its wholly owned subsidiaries. All significant inter-company balances and transactions have been eliminated in consolidation. USE OF ESTIMATES The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure 6 7 of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. REVENUE RECOGNITION The Company functions as a service bureau whereby customers process transactions utilizing the Company's software on an outsourced basis. The Company's revenues are generated primarily through initial set-up fees, discount fees, recurring monthly transaction processing fees and software license fees. In response to the issuance of the Securities and Exchange Commission Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial Statements," the Company recognizes revenues related to the initial set-up fees on a deferred basis over the estimated life of the contract terms and in the case of certain cancellation clauses and/or return guarantees, until the guarantee period is expired. Prior to the adoption of SAB No. 101, the Company recognized initial set-up fees upon the execution of the related contract. Transaction fees are recognized on a monthly basis as earned. Revenues related to software license fees and Agent Agreements for the re-sales of software license fees are recognized in accordance with American Institute of Certified Public Accountants ("AICPA") Statement of Position 97-2, "Software Revenue Recognition," ("SOP 97-2"), as amended. The Company also leases point of sale terminal equipment to banks under month-to-month operating leases. Such operating lease revenues are recognized on a monthly basis as earned. 4. RECENT ACCOUNTING PRONOUNCEMENTS In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," which establishes accounting and reporting standards requiring that every derivative instrument (including certain derivative instruments embedded in other contracts) be recorded in the balance sheet as either an asset or liability measured at its fair value. SFAS No. 133 requires that changes in the derivative's fair value be recognized currently in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative's gains and losses to offset related results on the hedged item in the income statement, and requires that a company must formally document, designate, and assess the effectiveness of transactions that receive hedge accounting. SFAS No. 133 is effective for fiscal years beginning after June 15, 1999. In June 1999, the FASB issued SFAS No. 137, "Accounting for Derivative Instruments and Hedging Activities - Deferral of the Effective Date of SFAS No. 133." SFAS No. 137 delays the Standard effective date to the beginning of the first quarter of the fiscal year beginning after June 15, 2000. In June 2000, SFAS 133 was amended by SFAS 138, "Accounting for Certain Derivative Instruments and Certain Hedging Activities - an amendment of FASB Statement No. 133," to be adopted concurrently with SFAS 133. As noted above in Note (3), the Company adopted SAB No. 101 at the beginning of the fourth quarter ended December 31, 1999. In accordance with SFAS No. 3, the Company's financial statements were restated, effective January 1, 1999, to reflect the cumulative effective of the change in accounting principle. 5. PUBLIC OFFERING In June 1999, the Company completed a second public offering of 4,500,000 shares of common stock at an offering price to the public of $7.125 per share, and on July 20, 1999, 675,000 shares of common stock were issued and sold by the Company pursuant to an underwriters' over-allotment provision in connection with this public offering. The total proceeds from this public offering, net of underwriting discounts and offering expenses, were approximately $33.0 million. 6. ACQUISITIONS In June 1999, the Company acquired Forseon Corporation, a company based in Riverside, California that provides products and services for retail businesses. These products and services process inventory, accounts receivable and point of sale transaction information and generate merchandise forecasts and management reports. Towne Services issued a total of 2,075,345 shares of its common stock in exchange for all outstanding stock and options to acquire stock in Forseon. The merger was accounted for as a pooling of interests. Ten percent of the Towne Services common stock has been held back in escrow to satisfy the indemnification obligations of Forseon stockholders under the merger agreement. The Company incurred approximately $2.3 million in expenses related to the acquisition of Forseon. On July 20, 1999, the Company acquired all of the issued and outstanding stock of Imaging Institute, Inc., a Bloomington, Minnesota-based company, for approximately $1.2 million cash and the issuance of 81,016 shares of the 7 8 Company's common stock. Imaging Institute's main products include AUGUSTA and EzVIEW VAULT(TM), which offer unique and functional document imaging and archiving solutions tailored for small to medium size businesses. Pursuant to the terms of the registration rights agreement that we entered into in connection with the Imaging Institute acquisition, we are required to purchase from the Imaging Institute shareholders, upon their request, up to 81,016 shares of our common stock at a price of $9.50 per share on the one year anniversary of this transaction. In connection with the purchase of Imaging Institute, the Company recorded goodwill in the amount of $1.9 million, which will be amortized over a five-year period. 7. LONG-TERM DEBT In June 1999, the Company entered into a five-year capital lease obligation with Synovus Leasing Company to finance the purchase of office furniture and fixtures. The capital lease obligation of approximately $633,000 includes interest expense of approximately $122,000, or 8.75%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is approximately $11,000. In June 1999, the Company entered into a five-year capital lease obligation with NEC America, Inc. to finance the purchase of office telecommunications equipment. The capital lease obligation of approximately $546,000 includes interest expense of approximately $104,000, or 8.61%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is approximately $9,000. In August 1999, the Company entered into a five-year capital lease obligation with Synovus Leasing Company to finance the purchase of a generator. The capital lease obligation of approximately $510,000 includes interest expense of approximately $98,000, or 8.75%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is approximately $8,500. In November 1999, the Company entered into a five-year capital lease obligation with NEC America, Inc. to finance the purchase of office telecommunications equipment. The capital lease obligation of approximately $21,000 includes interest expense of approximately $6,700, or 10.5%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is approximately $388. 8. SHAREHOLDERS' EQUITY COMMON STOCK On June 27, 2000, the Company announced that its Board of Directors has approved a plan under which the Company may spend up to $3.0 million to repurchase shares of its common stock at the current market price. As of June 30, 2000, the Company has not re-purchased any shares under this plan. PREFERRED STOCK In June 1999, the Company sold 20,000 shares of Series B Preferred Stock and issued a warrant to purchase 30,000 shares of the Company's common stock to Synovus Financial Corporation for $2.0 million. The shares are convertible into common stock at a conversion price equal to $9.08. The Series B Preferred Stock is redeemable at any time on or after June 30, 2002 at the option of the Company for cash, in whole or part, on at least 10 business days but not more than 90 calendar days' notice. The Company allocated $1.8 million and $120,000 to the preferred stock and warrants, respectively, based on the relative fair value at the date of issuance. The holders of the Series B Preferred Stock are entitled to receive cumulative cash dividends when, as and if declared by the Board of Directors out of any funds legally available at the rate of $2.00 per share of Series B Preferred Stock per quarter. Dividends are payable quarterly on March 31, June 30, September 30 and December 31 in each year. Dividends accrue on each share of Series B Preferred Stock beginning June 1999 and accrue from day to day, whether or not earned or declared and whether or not there are funds legally available for the payment of such dividends. Any accumulation of dividends on the Series B Preferred Stock does not bear interest. The accrued balance of Series B Preferred Stock dividends is $174,142 at June 30, 2000. 8 9 WARRANTS In connection with the issuance of the Series B Preferred Stock, the Company issued a warrant to purchase 30,000 shares of the Company's common stock for $9.08 per share, which is exercisable beginning 12 months after the issue date. The term of the warrant is 5 years. The Company allocated $120,000 to the warrant based on the relative fair value of the warrant using the Black-Scholes pricing method. 9. RELATED-PARTY TRANSACTIONS In July 1999, the Company loaned its President $300,000. The full recourse loan bears interest at 8.00% per annum, and is due in full in July 2002. In July 1999, the Company loaned the former Chief Financial Officer of the Company $100,000. The full recourse loan bears interest at 8.00% per annum, and is due in full in July 2002. In April 2000, the promissory note in which the Company loaned its President $30,000 was amended and restated. The full recourse loan bears interest at 9.00% per annum, and the aggregate principal sum of $33,900.58 is due in full in April 2002. In April 2000, the promissory note in which the Company loaned its President $78,990 was amended and restated. The full recourse loan bears interest at 9.00% per annum, and the aggregate principal sum of $96,418.80 is due in full in April 2002. In April 2000, the promissory note in which the Company loaned its Executive Vice President $50,000 was amended and restated. The full recourse loan bears interest at 8.00% per annum, and the aggregate principal sum of $50,000 is due in full in July 2002. In April 2000, the promissory note in which the Company loaned its former Chief Financial Officer $86,484.47 was amended and restated. The full recourse loan bears interest at 8.00% per annum, and the aggregate principal sum of $86,484.47 is due in full in December 2000. 9 10 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This interim report contains several "forward-looking statements" concerning Towne Services' operations, performance, prospects, strategies and financial condition, including its future economic performance, intent, plans and objectives and the likelihood of success in developing and expanding its business. These statements are based upon a number of assumptions and estimates, which are subject to significant uncertainties, many of which are beyond the control of Towne Services. Words such as "may," "would," "could," "will," "expect," "anticipate," "believe," "intend," "plan" and "estimate" are meant to identify these forward-looking statements. Actual results may differ materially from those expressed or implied by these forward-looking statements. See "Disclosures Regarding Forward-Looking Statements" at the end of this Item for a description of some of the important factors that may affect actual outcomes. OVERVIEW Towne Services, Inc. provides services and products that process sales and payment information and related financing transactions for businesses and banks in the United States. We deliver these services and products online via an electronic hub, or gateway, that links business and bank customers with the Company and other providers of products and services that can benefit these customers. We use this electronic gateway to deliver a variety of business and management solutions using internet and telecommunication connections. Towne Services currently generates revenues through the deployment and use of four primary products: TOWNE CREDIT(R), which processes consumer credit transactions for small and medium size retail merchants; TOWNE FINANCE(R) and CASHFLOW MANAGER(SM), which process business-to-business credit transactions for commercial businesses; RMSA Forecast, which processes sales and inventory transactions and provides merchandising information for specialty retail stores; and ancillary services related to these products. With each of these products, we generate initial set-up fees, discount fees and recurring monthly transaction processing fees. Management believes the prices charged for both the initial set-up fees and the recurring transaction fees are based upon the relative fair value of the related services provided. Bank set-up fees include charges for installation, implementation and training of our bank and business customers. In response to the issuance of the Securities and Exchange Commission Staff Accounting Bulletin No. 101, "Revenue Recognition in Financial Statements," ("SAB No. 101") we began recognizing all revenues from set-up fees on a deferred basis over the estimated life of the contract terms and for certain cancellation clauses and/or return guarantees until the guarantee period is expired. The effects of this change in accounting principle were applied cumulatively as of the beginning of 1999. Prior to the adoption of SAB No. 101, we recognized set-up fees upon execution of the related contract. Set-up fees charged to each bank vary depending on the asset size of the bank and the number of communities served. Set-up fees are also charged to our business customers based either upon a flat rate or upon the expected transaction volume. With each of our transaction processing products, our business customer pays a discount fee to its bank equal to a percentage of the value of each transaction processed. In addition, the business' customer pays the bank interest and fees for amounts owed on account. We generate recurring revenue by collecting a portion of the discount fee and, if applicable, the interest paid on these accounts, as well as by charging monthly transaction processing fees. Monthly transaction processing fees include charges for electronic processing, statement rendering and mailing, settling payments, recording account changes and new accounts, leasing and selling point of sale terminals, telephone and software support services, rental fees and collecting debts. Other revenues include charges for software license fees, maintenance agreements, the sale of hardware and equipment and marketing materials and supplies. Costs of processing, servicing and support include installation costs for our products and costs related to customer service, information systems personnel and installation services. Research and development expenses consisted of salary and related personnel costs, including costs for employee benefits, computer equipment and support services, used in product and technology development. Most research and development expenditures were expensed as incurred; however, we capitalized certain development costs under Statement of Financial Accounting Standards ("SFAS") No. 86 when the products reached technological feasibility. For the six months ended June 30, 2000, we did not incur any research and development expenses. 10 11 Sales and marketing expenses consist primarily of salaries and commissions, travel expenses, advertising costs, trade show expenses, hiring costs and costs of marketing materials. These expenses also include the costs incurred to develop our indirect marketing channels. In June 1999, we completed a second public offering of 4,500,000 shares of common stock at an offering price to the public of $7.125 per share and in July 1999, we issued and sold 675,000 shares of common stock pursuant to an underwriters' over-allotment provision in connection with this public offering. The total proceeds to us from the public offering, net of underwriting discounts and offering expenses, were approximately $33.0 million. In June 1999, we acquired Forseon Corporation, a company based in Riverside, California that provides products and services for retail businesses. These products and services process inventory, accounts receivable and point of sale transaction information and generate merchandise forecasts and management reports. We issued a total of 2,075,345 shares of our common stock in exchange for all outstanding stock and options to acquire stock in Forseon. The merger was accounted for as a pooling of interests. Ten percent of the Towne Services common stock has been held back in escrow to satisfy the indemnification obligations of Forseon stockholders under the merger agreement. We incurred approximately $2.3 million in expenses related to the acquisition of Forseon. In July 1999, we acquired all of the issued and outstanding stock of Imaging Institute, Inc., a Bloomington, Minnesota-based company, for approximately $1.2 million cash and the issuance of up to 81,016 shares of our common stock. Imaging Institute's main products include AUGUSTA and EzVIEW VAULT(TM), which offer unique and functional document imaging and archiving solutions tailored for small to medium size businesses. In connection with the purchase of Imaging Institute, we recorded goodwill in the amount of $1.9 million, which will be amortized over a five-year period. For the three months ended June 30, 1999 and 2000, we had net losses attributable to common shareholders of approximately $3.5 million and $2.9 million, respectively. For the six months ended June 30, 1999 and 2000, we had net losses attributable to common shareholders of approximately $8.2 million and $6.3 million, respectively. As of December 31, 1999, we had an accumulated deficit of $39.8 million, of which $15.6 million related to 1999. Approximately $7.8 million of this $15.6 million increase in accumulated deficit resulted from one-time charges, including a non-cash charge of $3.2 million related to the cumulative effect of an accounting change resulting from adoption of Staff Accounting Bulletin No. 101, a charge of $2.3 million related to the acquisition of Forseon, a charge of $1.6 million related to employee severance packages and the loss on a sublease agreement and a non-cash charge of $595,000 related to a deferred tax asset from Forseon. As of June 30, 2000, our accumulated deficit was $46.2 million, which included $1.2 million of one-time charges relating to a $80,000 accrual for preferred dividends, approximately $661,000 resulting from employee severance payments, a charge of $365,000 related to early termination of a sales agreement and a $75,000 charge related to a liability associated with the acquisition of Forseon. Our total revenues were approximately $15.4 million and $13.5 million for the six months ended June 30, 1999 and 2000, respectively. We have experienced net losses in each of these periods and expect to continue to incur losses for the foreseeable future. The number of our employees at March 31, 1999 was 319 compared to 279 employees at June 30, 2000. The majority of this reduction in our workforce occurred in our sales department, which is reported under sales and marketing, and in our customer service department, which is reported under cost of processing, servicing and support. We anticipate that our overall operating expenses will decrease as a result of our reduction in labor force and that some components of our operating expenses may be more significantly affected than other components. Our prospects must be considered in light of the risks, expenses and difficulties frequently encountered by companies in the early stage of development and relatively new and changing markets. There can be no assurance that we will be successful in addressing these risks and difficulties or that we will achieve profitability in the future. RESULTS OF OPERATIONS COMPARISON OF THREE MONTHS ENDED JUNE 30, 1999 AND 2000 Revenues. Our revenues decreased from $7.9 million for the three months ended June 30, 1999 to $6.8 million for the three months ended June 30, 2000. Recurring revenues increased from $5.3 million for the three months ended June 30, 1999 to $5.5 million for the three months ended June 30, 2000. During these two periods, recurring revenue accounted for 11 12 approximately 67% and 81% of total revenues, respectively. Set-up fees accounted for approximately 14% and 8.4% of total revenues, respectively. Other revenues accounted for approximately 19% and 10.3% of total revenues, respectively. The decrease in revenues during these periods is attributed primarily to a decrease in bank set-up fee revenues and software license fee revenues. Costs of Processing, Servicing and Support. Costs of processing, servicing and support increased from $1.6 million in 1999 to $1.9 million in 2000. These costs were approximately 20% and 28% of total revenues, respectively, for these two periods. Costs of processing, servicing and support increased as a result of additional services and support functions necessary to support our growth both through the acquisition of new customers and the acquisition of complementary businesses. We anticipate that these costs will continue to increase as its customer base expands. Research and Development. Research and development expenses decreased from $207,000 in 1999 to $0 in 2000. Research and development expenses represented approximately 3% and 0% of total revenues, respectively, during these two periods. Research and development costs have decreased compared to 1999 as a result of our products reaching technological feasibility and being capitalized in accordance with FASB 86. In addition, we did not incur significant costs to make our products year 2000 compliant because our products are currently designed to properly function through and beyond the year 2000. Please see "--Effects of the Year 2000" for further discussion about our efforts to make our systems and operations ready for the year 2000. Sales and Marketing. Sales and marketing expenses decreased from $4.9 million in 1999 to $4.4 million in 2000. Sales and marketing expenses were approximately 62% and 65% of total revenues, respectively, during these two periods. The decrease in the dollar amount of these expenses is primarily the result of the decrease in the number of sales personnel, related business travel expenses, and recruiting expenses to attract new sales employees. We anticipate that sales and marketing expenses will increase as we expand our sales and marketing efforts. Costs of sales and marketing increased as a percentage of revenues in 2000 as a result of the decrease in revenues during the period. Acquisition Expense. We incurred approximately $2.3 million in 1999 and $75,000 in 2000 of expenses related to the acquisition of Forseon Corporation. General and Administrative. General and administrative expenses increased from $2.7 million in 1999 to $3.5 million in 2000. These costs represented approximately 34% and 52% of total revenues, respectively, for these two periods. The increase in these expenses was primarily the result of increases in the number of executive and administrative employees and expenses related to our growth, amortization expenses relating to acquisitions, write-offs of uncollectible accounts receivables, and one-time charges related to employee severance costs. Interest Expense (Income), Net. We reported net interest income of $41,000 in 1999 and $242,000 in 2000. Net interest income increased as a result of earnings on investments of cash proceeds received from our public offering in June 1999. Income Taxes. As of December 31, 1999, we had net operating loss carry forwards ("NOLs") of approximately $27.3 million for federal tax purposes, which will expire if not utilized beginning 2012. Due to changes in our ownership structure, our use of NOLs as of October 1, 1997 of approximately $2.5 million will be limited to approximately $550,000 in any given year to offset future taxes. In addition, due to our acquisitions during 1998 and 1999, NOLs of approximately $6.1 million will be limited to approximately $1.6 million in any given year to offset future taxes. If we do not generate taxable income in excess of the limitation in future years, certain NOLs will be unrealizable. Once these net operating loss carryforwards are utilized or expire, our projected effective tax rate will increase, which will adversely affect our operating results and financial condition. In addition, the amount of revenues associated with particular set-up fees can vary significantly based upon the number of products used by customers for any particular period. We establish our expenditure levels for product development, sales and marketing and other operating expenses based, in large part, on our anticipated revenues. As a result, if revenues fall below expectations, operating results and net income are likely to be adversely and disproportionately affected because only a portion of our expenses varies with revenues. 12 13 COMPARISON OF SIX MONTHS ENDED JUNE 30, 1999 AND 2000 Revenues. Our revenues decreased from $15.4 million for the six months ended June 30, 1999 to $13.5 million for the six months ended June 30, 2000. Recurring revenues increased from $10.7 million for the six months ended June 30, 1999 to $11.0 million for the six months ended June 30, 2000. During these two periods, recurring revenue accounted for approximately 69% and 81.8% of total revenues, respectively. Set-up fees accounted for approximately 16.5% and 9.4% of total revenues, respectively. Other revenues accounted for approximately 14.2% and 8.8% of total revenues, respectively. The decrease in revenues during these periods is attributed primarily to a decrease in bank set-up fee revenues and software license fee revenues. Costs of Processing, Servicing and Support. Costs of processing, servicing and support increased from $3.1 million in 1999 to $3.9 million in 2000. These costs were approximately 20% and 29% of total revenues, respectively, for these two periods. Costs of processing, servicing and support increased as a result of additional services and support functions necessary to support our growth both through the acquisition of new customers and the acquisition of complementary businesses. We anticipate that these costs will continue to increase as its customer base expands. Research and Development. Research and development expenses decreased from $456,000 in 1999 to $0 in 2000. Research and development expenses represented approximately 3% and 0% of total revenues, respectively, during these two periods. Research and development costs have decreased compared to 1999 as a result of our products reaching technological feasibility and being capitalized in accordance with FASB 86. In addition, we did not incur significant costs to make our products year 2000 compliant because our products are currently designed to properly function through and beyond the year 2000. Please see "--Effects of the Year 2000" for further discussion about our efforts to make our systems and operations ready for the year 2000. Sales and Marketing. Sales and marketing expenses decreased from $10.2 million in 1999 to $9.4 million in 2000. Sales and marketing expenses were approximately 66% and 70% of total revenues, respectively, during these two periods. The decrease in the dollar amount of these expenses is primarily the result of the decrease in the number of sales personnel, related business travel expenses, and recruiting expenses to attract new sales employees. We anticipate that sales and marketing expenses will increase as we expand our sales and marketing efforts. Costs of sales and marketing increased as a percentage of revenues in 2000 as a result of the decrease in revenues during the period. Acquisition Expense. We incurred approximately $2.3 million in 1999 and $75,000 in 2000 of expenses related to the acquisition of Forseon Corporation. General and Administrative. General and administrative expenses increased from $4.8 million in 1999 to $7.0 million in 2000. These costs represented approximately 31% and 51% of total revenues, respectively, for these two periods. The increase in these expenses was primarily the result of increases in the number of executive and administrative employees and expenses related to our growth, amortization expenses relating to acquisitions, write-offs of uncollectible accounts receivables, and one-time charges related to employee severance costs. Interest Expense (Income), Net. We reported net interest income of $113,000 in 1999 and $631,000 in 2000. Net interest income increased as a result of earnings on investments of cash proceeds received from our public offering in June 1999. Income Taxes. As of December 31, 1999, we had net operating loss carry forwards ("NOLs") of approximately $27.3 million for federal tax purposes, which will expire if not utilized beginning 2012. Due to changes in our ownership structure, our use of NOLs as of October 1, 1997 of approximately $2.5 million will be limited to approximately $550,000 in any given year to offset future taxes. In addition, due to our acquisitions during 1998 and 1999, NOLs of approximately $6.1 million will be limited to approximately $1.6 million in any given year to offset future taxes. If we do not generate taxable income in excess of the limitation in future years, certain NOLs will be unrealizable. Once these net operating loss carryforwards are utilized or expire, our projected effective tax rate will increase, which will adversely affect our operating results and financial condition. In addition, the amount of revenues associated with particular set-up fees can vary significantly based upon the number of products used by customers for any particular period. We establish our expenditure levels for product development, sales and marketing and other operating expenses based, in large part, on our anticipated revenues. As a 13 14 result, if revenues fall below expectations, operating results and net income are likely to be adversely and disproportionately affected because only a portion of our expenses varies with revenues. DISCLOSURE REGARDING FORWARD-LOOKING STATEMENTS This report contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements appear in a number of places in this report and include all statements that are not historical facts. Some of the forward-looking statements relate to our intent, belief or expectations regarding our strategies and plans for operations and growth. Other forward-looking statements relate to trends affecting our financial condition and results of operations, and our anticipated capital needs and expenditures. These forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those that are anticipated in the forward-looking statements. During our short history, our operating results have varied significantly and are likely to fluctuate significantly in the future as a result of a combination of factors. These factors include: whether we can successfully complete transitions in our management and operations and whether our management team can attain our goals and improve our financial condition; whether our key initiatives with respect to training and compensation within our sales organization prove to be effective and lead to revenue growth; the possible negative impact of lawsuits which us on our stock price and ability to meet our sales and other business objectives; the distraction of management's time and attention and other possible adverse effects on our business and operations as a result of foregoing factors; market acceptance of new products and services, including the business suite of products we offer; whether we can successfully complete the integration of acquired businesses and products without incurring significant costs or charges; our limited operating history and whether we will be able to achieve or maintain profitability or other desired results of operations; and other factors discussed in this report and in our filings with Securities and Exchange Commission, including our registration statements on Form S-4 (No. 333-76493) as declared effective on June 10, 1999, and Form S-1 (No. 333-76659) declared effective on June 23, 1999, and the "Risk Factors" sections contained in those registration statements, and in our annual quarterly and periodic reports on Forms 10-K, 10-Q and 8-K. LIQUIDITY AND CAPITAL RESOURCES We have financed our operations primarily through sales of equity securities in private placements, our initial public offering, our second public offering and through credit facilities. In June 1999, we received net proceeds of approximately $33.0 million from a second public offering of our common stock and approximately $2.0 million from the sale of our Series B preferred stock in a private placement. In June 1999, we entered into a five-year capital lease obligation with Synovus Leasing Company to finance the purchase of office furniture and fixtures. The capital lease obligation of $633,000 includes interest expense of $122,000, or 8.75%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is $11,000. In June 1999, we entered into a five-year capital lease obligation with NEC America, Inc. to finance the purchase of office telecommunications equipment. The capital lease obligation of $546,000 includes interest expense of $104,000, or 8.61%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is $9,000. 14 15 In August 1999, we entered into a five-year capital lease obligation with Synovus Leasing Company to finance the purchase of a generator. The capital lease obligation of $510,000 includes interest expense of $98,000, or 8.75%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is $8,500. In November 1999, we entered into a five-year capital lease obligation with NEC America, Inc. to finance the purchase of office telecommunications equipment. The capital lease obligation of approximately $21,000 includes interest expense of approximately $6,700, or 10.5%, of the principal. The amount of the minimum monthly lease obligation, consisting of principal and interest, is approximately $388. Net cash used in operating activities was approximately $3.6 million and $3.7 million for the six months ended June 30, 1999 and 2000, respectively. Net cash used in operating activities for the six months ended June 30, 1999 primarily represents a $8.2 million net loss, partially offset (a) by a $3.6 million increase in accounts payable and accrued expenses, (b) $1.3 million of depreciation and amortization expenses, (c) $3.2 million related to a change in accounting principle and (d) a $163,000 increase in deferred revenues. Net cash used in operating activities for that period also represents a $2.7 million increase in accounts receivable and a $947,000 increase in prepaid and other assets. Net cash used in operating activities for the six months ended June 30, 2000 primarily represents a $6.2 million net loss, partially offset by (a) a $1.4 million decrease in accounts receivable, (b) $2.3 million of depreciation and amortization expenses and (c) a $549,000 provision for doubtful accounts. Net cash used in operating activities for that period also represents a $156,000 increase in prepaid and other assets, a $564,000 decrease in accounts payable and accrued expenses and a $947,000 decrease in deferred revenue. Net cash used in investing activities was approximately $3.3 million and $1.3 million for the six months ended June 30, 1999 and 2000, respectively. Net cash used in investing activities for the six months ended June 30, 1999 primarily represents (a) an increase of $178,000 of expenses related to acquisitions and (b) $3.2 million of expenses for the purchase of computer equipment and other capital equipment used in conducting our business. Net cash used in investing activities for the six months ended June 30, 2000 primarily represents (a) $1.3 million of expenses for the purchase of computer equipment and other capital equipment used in conducting our business, (b) an increase of $349,000 of expenses related to acquisitions and (c) a $331,000 decrease in notes receivable from employees. Net cash provided by financing activities was approximately $25.2 million and $98,000 for the six months ended June 30, 1999 and 2000, respectively. Net cash provided by financing activities for the six months ended June 30, 1999 consisted primarily of $30.3 million of proceeds from the issuance of securities offset by $5.1 million for the repayment of outstanding short term obligations. Net cash provided by financing activities for the six months ended June 30, 2000 consisted primarily of $207,000 of proceeds received from stock option exercises offset by $118,000 for the repayment of short-term debt obligations. EFFECTS OF THE YEAR 2000 We did not experience any difficulties related to the Year 2000 problem on December 31, 1999, and we are not aware of any such difficulties since that date. Our operations have not, to date, been adversely affected by any difficulties experienced by our third party software suppliers, customers or other entities with which we have business relationships, in connection with the Year 2000 problem. RECENT ACCOUNTING STANDARDS In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," which establishes accounting and reporting standards requiring that every derivative instrument (including certain derivative instruments embedded in other contracts) be recorded in the balance sheet as either an asset or liability measured at its fair value. SFAS No. 133 requires that changes in the derivative's fair value be recognized currently in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative's gains and losses to offset related results on the hedged item in the income statement, and requires that a company must formally document, designate, and assess the effectiveness of transactions that receive hedge accounting. SFAS No. 133 is effective for fiscal years beginning after June 15, 1999. In June 1999, the FASB issued SFAS No. 137, "Accounting for Derivative Instruments and Hedging Activities - Deferral of the Effective Date of SFAS No. 133." SFAS No. 137 delays 15 16 the Standard effective date to the beginning of the first quarter of the fiscal year beginning after June 15, 2000. In June 2000, SFAS 133 was amended by SFAS 138, "Accounting for Certain Derivative Instruments and Certain Hedging Activities - an amendment of FASB Statement No. 133," to be adopted concurrently with SFAS 133. In response to the issuance of the Securities and Exchange Commission Staff Accounting Bulletin No. 101, "Revenue Recognition in Financial Statements," we began recognizing all revenues from set-up fees on a deferred basis. The effects of this change in accounting principle were applied cumulatively as of the beginning of the first quarter of 1999. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK We do not use derivative financial instruments in our operations or investments and do not have significant operations that are subject to fluctuations in foreign currency exchange rates. Our short term and long term investments are deposited principally in a single financial institution with significant assets and consist of U.S. Treasury bills and notes with maturities of less than three years. We do not consider the interest rate risk for these investments to be material. In addition, our outstanding debt obligations, Note (7), have a fixed rate of interest and, therefore, we do not have a significant risk due to potential fluctuations in interest rates for loans at this time. 16 17 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS Except as described below, we are not a party to, and none of our material properties is subject to, any material litigation other than routine litigation incidental to our business. Thomas J. Golab v. Towne Services, Inc., Drew W. Edwards, Henry M. Baroco, and Bruce F. Lowthers; Case No. 1:99-CV-2641-JTC; Filed in U.S. District, Northern District of Georgia on October 12, 1999. James E. Bolen v. Towne Services, Inc., Drew W. Edwards, Henry M. Baroco, and Bruce F. Lowthers; Case No. 1:99-CV-3067; Filed in U.S. District, Northern District of Georgia in November, 1999. These two suits are purported securities class actions brought by the named individual shareholders against Towne Services and one of its current officers and two former officers. No class has yet been certified. The complaint alleges, among other claims, that Towne Services should have disclosed in the prospectus used for its secondary public offering in June 1999 that it allegedly experienced serious problems with its network infrastructure and processing facilities during the move of its corporate headquarters in June 1999, and that these problems allegedly led to a higher than usual number of customers terminating their contracts during the second quarter. The complaint seeks an unspecified award of damages. A Motion to Consolidate the Golab and Bolen cases is pending. Discovery has not yet commenced. Towne Services believes that the allegations in the complaints are without merit and intends to defend the lawsuits vigorously. Edward H. Sullivan, Jr. and Lisa Sullivan v. Towne Services, Inc., Towne Services, Inc., as the successor to Banking Solutions, Inc., Banc Leasing.Com, Inc., the successor to BSI Capital Funding, Inc., Moseley & Standerfer, P.C., David R. Frank, Don G. Shafer, and Shannon W. Webb; filed in the District Court of Collin County, Texas; Judicial District 199; Civil Action No. 199-1848-99, on or about November 15, 1999. This lawsuit arises out of Towne Services' acquisition of Banking Solutions, Inc. ("BSI") through a stock purchase made by its subsidiary, BSI Acquisition Corp. in December 1998. Plaintiff Edward Sullivan, Jr. was a shareholder in, and had an employment contract with, BSI. Sullivan alleges, among other claims, that he entered into a Buy Out Agreement with BSI and certain BSI shareholders under which, in certain circumstances, Sullivan was to receive a commission based on the gross sales price paid by any purchaser of BSI. Sullivan contends that BSI and other shareholders allegedly fraudulently induced him to release them from the agreement by fraudulently misrepresenting the gross sales price paid by Towne Services' subsidiary in the stock purchase. Sullivan contends that Towne Services is liable to him as the successor to BSI, and also for allegedly tortiously interfering with the agreement. Sullivan also contends Towne Services conspired with the other defendants to misrepresent the "gross purchase price." Towne Services denies all allegations of the petition. Mr. Sullivan and his wife seek an unspecified amount of damages including a percentage of the gross sales price paid by Towne Services' subsidiary for the acquisition of BSI, as well as punitive damages, attorneys' fees, and prejudgment and post-judgment interest. Discovery has not yet begun. Towne Services believes that the allegations in the complaint are without merit and intends to defend the lawsuit vigorously. ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS. None. ITEM 3. DEFAULTS UPON SENIOR SECURITIES The holders of Series B Preferred Stock are entitled to receive cumulative cash dividends at the rate of $2.00 per share of Series B Preferred Stock payable quarterly on March 31, June 30, September 30 and December 31 in each year. The accrued balance of Series B Preferred Stock dividends is $174,000 at June 30, 2000. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS We held our annual meeting of shareholders on May 23, 2000 for the following purposes: 17 18 1. To elect five Class II directors to serve for three year terms; 2. To consider and act upon the proposal to adopt the Amended and Restated Director Stock Option Plan, which revises the provisions relating to annual option grants to non-employee directors; and 3. To ratify the appointment of Arthur Andersen LLP as the Company's independent auditors for 2000. Only shareholders of record at the close of business on April 12, 2000 were entitled to vote at the annual meeting. Proxies for the meeting were solicited pursuant to the Georgia Business Corporation Code, and there was no solicitation in opposition to management's solicitation. Proxies and ballots were received from the holders of 17,015,423 shares of our common stock, representing 62.48% of the outstanding shares of common stock. The results were as follows: 1. The five individuals nominated to serve as Class II directors were elected, with the number of votes for and withheld as indicated below: Class II Voted For Withheld -------- ---------- -------- Henry M. Baroco 16,877,354 138,069 Richardson M. Roberts 16,546,579 468,844 Joe M. Rogers 16,875,834 139,589 Glenn W. Sturm 16,291,959 723,464 J. Stephen Turner 16,875,834 139,589 Also, the shareholders approved the following matters with the number of votes specified below: 1. The proposal to adopt the Company's Amended and Restated Director Stock Option Plan Voted For Voted Against Abstained ---------- ------------- --------- 16,196,364 795,000 23,503 2. The proposal to ratify the Company's appointment of Arthur Andersen LLP Voted For Voted Against Abstained ---------- ------------- --------- 17,000,737 13,606 1,080 ITEM 5. OTHER INFORMATION None ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits EXHIBIT NO. DESCRIPTION - ------- ----------- 10.1 Amended and Restated Director Stock Option Plan, adopted March 22, 2000 by the Board of Directors and approved by the shareholders on May 23, 2000 (incorporated by reference to the Company's definitive Proxy Statement for its 2000 Annual Meeting filed with the SEC on April 26, 2000). 10.2 Employment Agreement by and between Towne Services, Inc. and Lynn Boggs dated as of 18 19 June 8, 2000. 10.3 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Henry M. Baroco in the principal sum of $33,990.58. 10.4 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Henry M. Baroco in the principal sum of $96,418.80. 10.5 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Cleve B. Shultz in the principal sum of $50,000. 10.6 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Bruce F. Lowthers, Jr. in the principal sum of $86,484.47. 27.1 Financial Data Schedule for the period ending June 30, 2000 (for SEC use only). - ------------------ (b) Reports on Form 8-K None. 19 20 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934,the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. TOWNE SERVICES, INC. August 11, 2000 /s/ G. Lynn Boggs - ------------------ --------------------------------------------------- Date G. Lynn Boggs Chairman of the Board and Chief Executive Officer (principal and executive officer) August 11, 2000 /s/ Randall S. Vosler - ------------------ --------------------------------------------------- Date Randall S. Vosler Senior Vice President and Chief Financial Officer (principal financial and accounting officer) 20 21 EXHIBIT INDEX EXHIBIT NO. DESCRIPTION - ------- ----------- 10.1 Amended and Restated Director Stock Option Plan, adopted March 22, 2000 by the Board of Directors and approved by the shareholders on May 23, 2000 (incorporated by reference to the Company's definitive Proxy Statement for its 2000 Annual Meeting filed with the SEC on April 26, 2000). 10.2 Employment Agreement by and between Towne Services, Inc. and Lynn Boggs dated as of June 8, 2000. 10.3 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Henry M. Baroco in the principal sum of $33,990.58. 10.4 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Henry M. Baroco in the principal sum of $96,418.80. 10.5 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Cleve B. Shultz in the principal sum of $50,000. 10.6 Amended and Restated Promissory Note dated April 24, 2000 issued to Towne Services, Inc. by Bruce F. Lowthers, Jr. in the principal sum of $86,484.47. 27.1 Financial Data Schedule for the period ending June 30, 2000 (for SEC use only). 21