1
                                                                    Exhibit 23.1


INDEPENDENT AUDITORS' CONSENT

We consent to the use in this Amendment No. 1 to Registration Statement No.
333-35104 of YOUcentric, Inc. of our report dated April 14, 2000 appearing in
the Prospectus, which is a part of such Registration Statement, and to the
reference to us under the headings "Experts" in such Prospectus.



DELOITTE & TOUCHE LLP

Charlotte, North Carolina
August 14, 2000