<ARTICLE> 5 <LEGEND> THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE STATEMENTS OF INCOME AND BALANCE SHEETS AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS. </LEGEND> <MULTIPLIER> 1,000,000 <PERIOD-TYPE> 9-MOS <FISCAL-YEAR-END> DEC-31-2000 <PERIOD-START> JAN-01-2000 <PERIOD-END> SEP-30-2000 <CASH> 180 <SECURITIES> 0 <RECEIVABLES> 3,628 <ALLOWANCES> 1,584 <INVENTORY> 383 <CURRENT-ASSETS> 3,949 <PP&E> 14,772 <DEPRECIATION> 5,987 <TOTAL-ASSETS> 17,507 <CURRENT-LIABILITIES> 4,302 <BONDS> 5,426 <PREFERRED-MANDATORY> 0 <PREFERRED> 0 <COMMON> 6 <OTHER-SE> 5,400 <TOTAL-LIABILITY-AND-EQUITY> 17,507 <SALES> 0 <TOTAL-REVENUES> 12,497 <CGS> 0 <TOTAL-COSTS> 6,927 <OTHER-EXPENSES> 2,288 <LOSS-PROVISION> 934 <INTEREST-EXPENSE> 402 <INCOME-PRETAX> 415 <INCOME-TAX> 217 <INCOME-CONTINUING> 198 <DISCONTINUED> 0 <EXTRAORDINARY> 0 <CHANGES> 0 <NET-INCOME> 198 <EPS-BASIC> .36 <EPS-DILUTED> .35