EXHIBIT 99.1


                           CERTIFICATION PURSUANT TO
                             18 U.S.C. SECTION 1350


In connection with the Quarterly Report of Sykes Enterprises, Incorporated (the
"Company") on Form 10-Q for the period ending June 30, 2002 as filed with the
Securities and Exchange Commission on the date hereof (the "Report"), I, John H.
Sykes, Chairman and Chief Executive Officer of the Company, certify, pursuant to
18 U.S.C. Section 1350, that:

(1)      The Report fully complies with the requirements of section 13(a) or
15(d) of the Securities Exchange Act of 1934; and


(2)      The information contained in the Report fairly presents, in all
material respects, the financial condition and results of operations of the
Company.



Date: August 12, 2002                By:  /s/ John H. Sykes
                                     ------------------------------------
                                     John H. Sykes
                                     Chairman and Chief Executive Officer