EXHIBIT 99.2


                            CERTIFICATION PURSUANT TO
                             18 U.S.C. SECTION 1350


In connection with the Quarterly Report of Sykes Enterprises, Incorporated (the
"Company") on Form 10-Q for the period ending June 30, 2002 as filed with the
Securities and Exchange Commission on the date hereof (the "Report"), I, W.
Michael Kipphut, Group Executive, Senior Vice President - Finance of the
Company, certify, pursuant to 18 U.S.C. Section 1350, that:

(1)      The Report fully complies with the requirements of section 13(a) or
15(d) of the Securities Exchange Act of 1934; and

(2)      The information contained in the Report fairly presents, in all
material respects, the financial condition and results of operations of the
Company.



Date: August 12, 2002           By: /s/ W. Michael Kipphut
                                ----------------------------------------------
                                W. Michael Kipphut
                                Group Executive, Senior Vice President-Finance
                                (Principal Financial and Accounting Officer)