Exhibit 10.1

                               CRAWFORD & COMPANY
                     SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN
                      AS AMENDED AND RESTATED JULY 22, 2003
                         EFFECTIVE AS OF JANUARY 1, 2003

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                                TABLE OF CONTENTS



                                                                  Page
                                                                  ----
                                                            
Section 1    PURPOSE......................................         28

Section 2    DEFINITIONS..................................         28

Section 3    PARTICIPATION................................         28

Section 4    BENEFIT......................................         29

Section 5    SOURCE OF BENEFIT PAYMENTS...................         30

Section 6    NOT A CONTRACT OF EMPLOYMENT.................         31

Section 7    NO ALIENATION OR ASSIGNMENT..................         31

Section 8    ERISA........................................         31

Section 9    ADMINISTRATION. AMENDMENT AND TERMINATION....         31

Section 10   CLAIMS PROCEDURES............................         31

Section 11   CONSTRUCTION.................................         33

Section 12   EXECUTION....................................         34


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                               CRAWFORD & COMPANY
                     SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN
                      AS AMENDED AND RESTATED JULY 22, 2003
                         EFFECTIVE AS OF JANUARY 1, 2003

                                    Section 1

                                     PURPOSE

Crawford & Company hereby amends and restates the Crawford & Company
Supplemental Executive Retirement Plan as originally effective as of January 1,
1986 and as thereafter amended. The primary purpose of this SERP is to provide a
supplemental retirement benefit to the Participants described in Exhibit A to
supplement certain benefits payable to each of them under the Savings Plan,
Deferred Compensation Plan or Retirement Plan to the extent payment of such
benefits is limited by the application of Code Sections 401(a)(17) and 415.

                                    Section 2

                                   DEFINITIONS

The capitalized terms used in this SERP shall have the same meanings assigned to
those terms in the Retirement Plan except that the following terms shall have
the following meanings:

         2.1 Committee - means the Senior Compensation and Stock Option
             Committee of the Board of Directors of Crawford & Company.

         2.2 Deferred Compensation Plan - means the Crawford & Company Deferred
             Compensation Plan, and any successor plan, as amended from time to
             time.

         2.3 Retirement Plan - means the Crawford & Company Retirement Plan and
             Trust Agreement, as amended from time to time.

         2.4 Savings Plan - means the Crawford Saving and Investment Plan, as
             amended from time to time.

         2.5 SERP - means this Crawford & Company Supplemental Executive
             Retirement Plan, as amended from time to time.

                                    Section 3

                                  PARTICIPATION

The Committee shall have the power to designate an executive as a Participant in
this SERP and such designations shall be reflected on Exhibit A to this SERP.

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                                    Section 4

                                     BENEFIT

         4.1 SERP Retirement Benefit.

         (a) General. This Section 4.1 shall not apply to any executive
             designated as a participant after December 31, 2002.

         (b) Amount of Benefit. A benefit shall be payable under this SERP to,
             or on behalf of, each o Participant, which benefit shall equal the
             excess, if any, of (1) over (2) where:

             (1) equals the aggregate of (i) the benefits which would have been
             payable to him or her, or on his or her behalf, under the
             Retirement Plan, plus (ii) Restoration Benefits under the Deferred
             Compensation Plan in the form elected by him or her, or his or her
             beneficiary, under the terms of the Retirement Plan and Deferred
             Compensation Plan absent the limitations of Code Sections
             401(a)(17) and 415, without regard to when such executive became a
             participant; and

             (2) Equals the aggregate benefits actually payable to him or her,
             or on his or her behalf, in such form under (i) the Retirement
             Plan, and (ii) the Restoration Benefits provisions of the Deferred
             Compensation Plan.

         (c) Payment of SERP Retirement Benefit. The SERP Retirement Benefit
             payable to, or on behalf of, a Participant under this Section 4.1
             shall be paid as of the same date, in the same benefit payment form
             and to the same person as his or her benefit under the Retirement
             Plan or Deferred Compensation Plan, and no payment shall be made
             to, or on behalf of, a Participant under this Section 4.1 unless a
             benefit is paid to him or her or on his or her behalf under the
             Retirement Plan.

         (d) Previously Retired Participants. Notwithstanding Section 4.1(c), if
             an executive, at the time of his or her designation as a
             Participant, is currently receiving benefits under the Retirement
             Plan, he shall not receive any SERP Retirement Benefit until such
             time as such Participant's employment terminates following his or
             her designation as a Participant ("Subsequent Retirement"). Such
             Participant's SERP Retirement Benefit under Section 4.1(b) shall,
             at the time of the Subsequent Retirement, be determined by
             including all periods of employment up to the Subsequent
             Retirement, without regard to any previous retirement, as if the
             Participant first started receiving benefits under the Retirement
             Plan as of the time of his or her Subsequent Retirement. Any
             Participant who retires and then returns to employment shall
             receive additional SERP benefits in accordance with this Section
             4.1 with respect to such period of subsequent employment if
             designated a continuing Participant by the Committee before January
             1, 2003.

         4.2 SERP Service Credit Benefit.

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         (a) General. This Section 4.2 shall apply to any executive who is a
             Participant on or after January 1, 2003.

         (b) Amount of Benefit. On and after January 1, 2003, the Company will
             make a SERP Service Credit on behalf of each Participant for each
             Plan Year, which will be equal to the excess of (1) over (2) where:

             (1) equals the amount that would have been allocated to the
             Participant's account as a "service contribution" under the Savings
             Plan for such Plan Year if "compensation" under the Savings Plan
             had been determined without regard to the Participant's deferrals
             under the Deferred Compensation Plan for such Plan Year and without
             regard to the limitations of Code Sections 401(a)(17) and 415 and

             (2) equals the sum of the amount actually allocated for such Plan
             Year (i) as a "service contribution" to the Participant's account
             under the Savings Plan and (ii) as a "service credit" to the
             Participant's account under the Deferred Compensation Plan.

Each Participant's SERP Service Credit shall be allocated to a bookkeeping
account maintained as a part of the Company's books and records to show as of
any date the interest of each Participant in this SERP Service Credit Benefit,
which is referred to as such Participant's SERP account. Deemed interest shall
be credited to each such SERP account at the same rate and in the same manner
that deemed interest is credited to accounts maintained under the Deferred
Compensation Plan. Crawford & Company shall furnish a statement to each
Participant annually, which shows the deemed SERP account balance at the end of
the Plan Year preceding the statement date and, at Crawford & Company's
discretion, such other account data as Crawford & Company deems appropriate.

         (c) Payment of SERP Service Credit Benefit. The SERP Service Credit
             benefit payable to, or on behalf of, a Participant under this
             Section 4.2 shall be paid as of the later of the date the
             Participant terminates his or her employment with Crawford &
             Company and its affiliates or the date the Participant attains age
             55. Each Participant may elect to have his or her SERP account
             distributed in the same manner as a "retirement distribution" under
             Section 8.3 of the Deferred Compensation Plan.

                                    Section 5

                           SOURCE OF BENEFIT PAYMENTS

All benefits payable under the terms of this SERP shall be paid by Crawford &
Company from its general assets. No person shall have any right or interest or
claims whatsoever to the payment of a benefit under this SERP from any person
whomsoever other than Crawford & Company, and no Participant or beneficiary
shall have any right or interest whatsoever to the payment of a benefit under
this SERP which is superior in any manner to the right of any other general and
unsecured creditor of Crawford & Company.

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                                    Section 6

                          NOT A CONTRACT OF EMPLOYMENT

Participation in this SERP shall not grant to any Participant the right to
remain an employee for any specific term of employment or in any specific
capacity or at any specific rate of compensation.

                                    Section 7

                           NO ALIENATION OR ASSIGNMENT

A Participant or a beneficiary under this SERP shall have no right or power to
alienate, commute, anticipate or otherwise assign at law or equity all or any
portion of any benefit otherwise payable under this SERP, and the Committee
shall have the right in light of any such action to suspend temporarily or
terminate permanently the payment of benefits to, or on behalf of, any
Participant or beneficiary who attempts to do so.

                                    Section 8

                                      ERISA

Crawford & Company intends that this SERP come within the various exceptions and
exemptions of ERISA and for an unfunded deferred compensation plan maintained
primarily for a select group of management or highly compensated employees
within the meaning of ERISA Section 201(2), Section 302(a)(3) and Section
401(a)(1) and any ambiguities in this SERP shall be construed to effect that
intent.

                                    Section 9

                    ADMINISTRATION. AMENDMENT AND TERMINATION

Crawford & Company shall have all powers necessary to administer this SERP in
its absolute discretion and shall have the right, by action of the Committee, to
amend this SERP from time to time in any respect whatsoever and to terminate
this SERP at any time; provided, however, that any such amendment or termination
shall not be applied retroactively to deprive a Participant of benefits accrued
under this Plan to the date of such amendment or termination. This SERP shall be
binding on any successor in interest to Crawford & Company.

                                   Section 10

                                CLAIMS PROCEDURES

         10.l Presentation of Claim. Any Participant or beneficiary (such
               Participant or beneficiary being referred to below as a
               "Claimant") may deliver to the Committee a written claim for a
               determination with respect to the amounts distributable to such
               Claimant

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               from the Plan. If such a claim relates to the contents of a
               notice received by the Claimant, the claim must be made within 60
               days after such notice was received by the Claimant. All other
               claims must be made within 180 days of the date on which the
               event that caused the claim to arise occurred. The claim must
               state with particularity the determination desired by the
               Claimant.

         10.2 Notification of Decision. The Committee shall consider a
              Claimant's claim within a reasonable time, and shall notify the
              Claimant not later than 90 days after receipt of the claim:

         (a)  that the Claimant's requested determination has been made, and
              that the claim has been allowed in full; or

         (b)  that the Committee has reached a conclusion contrary, in whole or
              in part, to the Claimant's requested determination, and such
              notice must set forth in a manner calculated to be understood by
              the Claimant:

              (1)      the specific reason(s) for the denial of the claim, or
                       any part of it;

              (2)      specific reference(s) to pertinent provisions of the Plan
                       upon which such denial was based;

              (3)      a description of any additional material or information
                       necessary for the Claimant to perfect the claim, and an
                       explanation of why such material or information is
                       necessary;

              (4)      an explanation of the claim review procedure, and

              (5)      a statement of the Claimant's right to bring a civil
                       action under Section 502(a) of the Employee Retirement
                       Income Security Act of 1974, as amended, following an
                       adverse determination on review.

         10.3 Review of a Denied Claim. Within 60 days after receiving a notice
              from the Committee that a claim has been denied, in whole or in
              part, a Claimant (or the Claimant's duly authorized
              representative) may file with the Committee a written request for
              a review of the denial of the claim. Thereafter, the Claimant (or
              the Claimant's duly authorized representative):

         (a) may review all documents relevant to the claim for benefits under
             this Plan and receive copies of such documents upon request and
             free of charge;

         (b) may submit written comments or other documents; and/or

         (c) may request a hearing, which the Committee, in its sole discretion,
             may grant.

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         10.4 Decision on Review. The Committee shall render its decision on
              review promptly, and not later than 60 days after the filing of a
              written request for review of the denial, unless a hearing is held
              or other special circumstances required additional time, in which
              case the decision must be rendered within 120 days after such
              date. If special circumstances, such as the need to hold a
              hearing, require additional time, the Claimant will be provided
              with notice of the need for additional time before the end of the
              initial 60-day period. The decision must be written in a manner
              calculated to be understood by the Claimant, and it must contain:

         (a) specific reasons for the decision;

         (b) specific reference(s) to the pertinent Plan provisions upon which
             the decision was based;

         (c) a statement of the Claimant's right to bring a civil action under
             Section 502(a) of the Employee Retirement Income Security Act of
             1974, as amended;

         (d) a statement of the Claimant's right to receive upon request and
             free of charge, copies of all documents relevant to the claim for
             benefits under this Plan; and

         (e) such other matters as the Committee deems relevant.

         10.5 Manner of Notification. The Committee may notify a Claimant of its
              decision either in writing or, where electronic notification would
              be appropriate under ERISA, electronically.

         10.6 Legal Action. A Claimant's compliance with the foregoing
              provisions of this Section 10 is a mandatory prerequisite to
              Participant's or beneficiary's right to commence any legal action
              with respect to any claim for benefits under this Plan.

                                   Section 11

                                  CONSTRUCTION

This SERP shall be construed in accordance with the laws of the State of
Georgia, and the masculine shall include the feminine and the singular the
plural whenever appropriate.

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                                   Section 12

                                    EXECUTION

Crawford & Company, as the SERP sponsor, has executed this SERP to evidence the
adoption of this amendment and restatement by the Senior Compensation and Stock
Option Committee of its Board of Directors this 24th day of July, 2003.

                                           CRAWFORD & COMPANY

                                           By: /s/ Grover L. Davis

                                           Title: Chairman and CEO

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                                    EXHIBIT A

                 CRAWFORD & COMPANY SUPPLEMENTAL RETIREMENT PLAN
                 AS AMENDED AND RESTATED JULY 22, 2003 EFFECTIVE
                              AS OF JANUARY 1, 2003

Name of Participant

T. G. Germany
F. L. Minix
R. P. Albright
P. A. Bollinger
D. R. Chapman
J. F. Osten
D. A. Smith
J. F. Giblin
A. L. Meyers, Jr.
G. L. Davis
J. A. McGee
H. L. Rogers
S. V. Festa
Victoria Holland
Gregory P. Hodson
Marshall G. Long

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