1 EXHIBIT 10.6 EXECUTIVE EMPLOYMENT AGREEMENT THIS EXECUTIVE EMPLOYMENT AGREEMENT (the "Agreement") is made as of the 5th day of March, 1997 between Alek Szlam, an individual resident of the State of Georgia ("Executive"), and Melita International Corporation, a Georgia corporation with its principal place of business located in Norcross, Georgia ("the Company"). WHEREAS, the Company desires to employ Executive as the Chief Executive Officer of the Company, and Executive desires to accept said employment from the Company; and WHEREAS, the Company and Executive have agreed upon the terms and conditions of Executive's employment with the Company and the parties desire to express the terms and conditions in this employment agreement. NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged and accepted, the parties hereby agree as follows: 1. EMPLOYMENT OF EXECUTIVE. The Company hereby employs Executive, and Executive hereby accepts such employment from the Company, under the terms of this Agreement for a period beginning on the Effective Date and terminating on the date two (2) years thereafter (the "Term"). 2. DUTIES. During the Term of this Agreement, Executive shall be employed as the Board of Directors and the Chief Executive Officer of the Company. Executive's responsibilities as Chief Executive Officer shall be to plan for the future of the Company and to involve himself in the management and operations of the Company in a manner as he and the Board of Directors from time to time deem appropriate under the circumstances. The Executive shall devote his full business time, attention, skill, energies and efforts to the diligent performance of his duties hereunder, except during periods of illness or periods of vacation and leaves of absence consistent with the Company's policy. Executive shall establish his own work schedule for the performance of his duties as described in this Section 2. 3. BASE SALARY. Executive's base salary commencing on the Effective Date and during the Term of this Agreement shall be $300,000 per year (the "Base Salary"), which amount may be increased annually at the discretion of the Board of Directors. The Base Salary shall be paid to Executive by the Company monthly in arrears or in accordance with the Company's regular payroll practice as in effect from time to time. 4. ANNUAL BONUS. Immediately following completion of each fiscal year of the Company and no later than four (4) months after such date, Executive shall receive, in addition to the Base Salary, an annual performance bonus in the amount of $160,000. 2 5. BENEFITS AND OTHER COMPENSATION. Commencing on the Effective Date of this Agreement and during the Term of this Agreement, the Company shall provide the benefits described below. (a) Management Stock Incentive Program. The Executive shall participate in the Company's stock option, stock purchase or other stock incentive plan generally available to executive officers of the Company and shall be eligible for the grant of stock options, restricted stock and other awards thereunder. In addition the Company's Board of Directors shall annually consider the Executive's performance, and determine if any additional bonus is appropriate. (b) Vacation. Executive shall have the right to set his own reasonable vacation schedule as an integral part of Executive's right to set his own work schedule. (c) Medical Insurance and Other Benefits. The Company shall provide Executive with medical insurance coverage for Executive in accordance with the terms of the Company's medical insurance plan, if any, as it exists from time to time and shall provide Executive with coverage under all other employee benefit plans, programs and policies which the Company maintains from time to time for the benefit of its executive employees. (d) Expenses. Executive shall be reimbursed monthly by the Company for the ordinary and necessary business expenses incurred by him in the performance of his duties for the Company; provided that Executive shall first document said business expenses in the manner generally required by the Company under its standard employee business expense reimbursement policies and procedures. 6. TERMINATION; TERM. (a) The term of this Agreement (the "Term") shall commence on the Effective Date and end two (2) years thereafter. The term shall be automatically extended for successive two (2) year periods unless either party hereto delivers to the other written notice three (3) months prior to the end of the Term of its desire to terminate this Agreement. (b) Notwithstanding the terms of Section 6 (a) hereof, This Agreement and the Executive's employment hereunder may be terminated as follows: (i) immediately, without any notice by or to either party hereto, upon the death of the Executive; (ii) immediately by the Company for the Disability of the Executive upon delivery by the Company to the Executive of a Notice of Termination; or (iii) immediately by the Company for Cause upon delivery by the Company to the Executive of a Notice of Termination. -2- 3 (c) If the Executive's employment with the Company shall be terminated during the Term (i) by reason of the Executive's death, or (ii) by the Company for Disability or Cause, the Company shall pay to the Executive (or in the case of his death, the Executive's estate) within fifteen days after the Termination Date a lump sum cash payment equal to the Executive's Accrued Compensation. (d) The pay and benefits provided for in this Section 6 shall be in lieu of any other severance pay to which the Executive may be entitled under any Company severance plan, program, practice or arrangement. The Executive's entitlement to any other compensation or benefits shall be determined in accordance with the Company's employee benefit plans and other applicable programs, policies and practices then in effect. (e) The Base Salary, and benefits paid or provided herein, but no other additional compensation, shall be paid to Executive or his estate up to the effective date of termination of this Agreement for whatever reason, including the death of Executive, and not thereafter. 7. EXECUTIVE WORKS. Executive agrees that Executive will promptly disclose to the Company all Executive Works (defined below). Executive hereby irrevocably assigns to the Company all right, title and interest in and to any and all Executive Works, created by Executive at any time prior to Effective Date and Executive will execute, without requiring the Company to provide any further consideration therefor, such confirmatory assignments, instruments and documents as the Company deems necessary or desirable in order to effect such assignment. Executive further agrees that all Executive Works created by him during the course of his employment by the Company are the sole property of the Company and hereby assigns such Executive Works to the Company, and Executive will execute, without requiring the Company to provide any further consideration therefor, such confirmatory assignments, instruments and documents as the Company deems necessary or desirable in order to effect such assignment. The term "Executive Works" as used in this Agreement means any and all works of authorship, inventions, discoveries, improvements, designs, techniques, and work product, whether or not patentable, and in whatever form, which are created, made, developed or reduced to practice, or caused to be created, made, developed or reduced to practice by Executive during the course of his employment with the Company, including all worldwide copyrights, trade secrets, patent rights, and all confidential, proprietary and property rights therein, and that relate in any way to the current or future business of the Company or that result from any work performed by Executive for the Company. 8. WORKS MADE FOR HIRE. The Company and Executive acknowledge that in the course of Executive's employment by the Company, Executive may have created, or may create, for the Company or its customers certain works of authorship. Such works may consist of manuals, documentation, pamphlets, instructional materials, videodisks, computer programs, user interfaces, tapes or other copyrightable material, or portions thereof, and may be created within or without the Company's facilities and before, during or after normal business hours. All such works related to or useful in the business of the Company are specifically intended to be works -3- 4 made for hire by Executive and owned by the Company or its customers, as applicable, and Executive shall cooperate with the Company in the protection of the Company or its customer's, as applicable, copyrights therein and, to the extent deemed desirable by the Company or its customers, as applicable, the registration of such copyrights. 9. PRODUCTS, NOTES, RECORDS AND SOFTWARE. All memoranda, notes, records and other documents and computer software made or compiled by Executive during the course of Executive's employment by the Company or made available to him during the course of his employment by the Company, including, without limitation, all customer data, billing information, service data, and other technical material, confidential information and trade secrets of the Company and its affiliates, shall be the Company's property and Executive shall deliver all such materials (and all copies thereof) to the Company within three (3) days after any termination of his employment with the Company. 10. NONDISCLOSURE. Executive acknowledges and agrees that during his employment by the Company, he has had, or will have, access to trade secrets and other confidential or proprietary information peculiar to the Company, the disclosure or use of which would injure the Company. Therefore, Executive agrees that he will not use, reveal, or divulge any such trade secrets if such use, revelation, or divulgence would violate the Georgia Trade Secrets Act of 1990, as amended. In addition, Executive agrees that during his employment by the Company and after any termination thereafter, he will not, directly or indirectly, use, reveal, or divulge any such confidential information, proprietary information or trade secrets. However, Executive shall not be required to keep confidential any trade secrets or confidential or proprietary information of the Company which is or becomes publicly available, is independently developed by Executive outside of the scope of his employment relationship with the Company, or is rightfully obtained from third parties. 11. NONCOMPETITION. During the course of his employment by the Company and for a period of two (2) years after termination of his employment by the Company, Executive agrees that he shall not engage in or render services to any entity engaged in, the predictive dialing computer software business or any other business in which the Company is engaged during the course of his employment (the "Business") within the United States of America ("Territory"), and two (2) years thereafter. 12. NONSOLICITATION. (a) Customers. During his employment by the Company, Executive shall not, directly or indirectly without the Company's prior written consent, contact any customer of the Company, with whom Executive, in the ordinary course of his employment by the Company, had a material contact ("Customer") for business purposes unrelated to furthering the business of the Company. For a period of two (2) years following his employment by the Company, Executive shall not, directly or indirectly, (i) contact, solicit, divert or take away, any Customer for purposes of, or with respect to, selling a product or service which competes with the Business of the Company, or (ii) take any affirmative action in regard to establishing or continuing a -4- 5 relationship with a Customer for purposes of making, or which directly or indirectly results in, a sale of a product or service which competes with the Business of the Company. (b) Employees. During the employment of the Executive and for a period of two (2) years following any termination of employment of Executive, Executive shall not, directly or indirectly, recruit or hire, or attempt to recruit or hire, any other employees of the Company who were employed by the Company during the employment of the Executive and who are actively employed during the employment of the Executive or such two (2) year period. 13. REMEDY FOR BREACH. Executive agrees that remedies at law of the Company for any actual or threatened breach by Executive of any of the covenants contained in Section 7 through 12 of this Agreement would be inadequate and that the Company shall be entitled to specific performance by Executive of the covenants in such paragraphs or injunctive relief against activities in violation of such paragraphs, or both, by temporary or permanent injunction or other appropriate judicial remedy, writ or order, in addition to any damages and legal expenses (including attorney's fees) which the Company may be legally entitled to recover. Executive acknowledges and agrees that the covenants contained in Sections 7 through 12 of this Agreement shall be construed as agreements independent of any other provision of this or any other contract between the parties hereto, and that the existence of any claim or cause of action by Executive against the Company, whether predicated upon this or any other contract, shall not constitute a defense to the enforcement by the Company of said covenants. 14. SURVIVAL. The provisions of Sections 7 through 13 shall survive termination of this Agreement. 15. INVALIDITY OF ANY PROVISION. It is the intention of the parties hereto that Sections 7 through 12 of this Agreement shall be enforced to the fullest extent permissible under the laws and public policies of each state and jurisdiction in which such enforcement is sought, but that the unenforceability (or the modification to conform with such laws or public policies) of any provision hereof shall not render unenforceable or impair the remainder of this Agreement which shall be deemed amended to delete or modify, as necessary, the invalid or unenforceable provisions. The parties further agree to alter the balance of this Agreement in order to render the same valid and enforceable. 16. APPLICABLE LAW. This Agreement is being executed in the State of Georgia and shall be construed and enforced in accordance with the internal laws of the State of Georgia, without giving effect to the conflicts laws of such state. 17. WAIVER OF BREACH. The waiver by the Company of a breach of any provision of this Agreement by Executive shall not operate or be construed as a waiver of any subsequent breach by Executive. 18. SUCCESSORS AND ASSIGNS. (a) This Agreement shall be binding upon and shall inure to the benefit of the Company, its Successors and Assigns, and the Company shall require any Successors and Assigns to -5- 6 expressly assume and agree to perform this Agreement in the same manner and to the same extent that the Company would be required to perform it if no such succession or assignment had taken place. (b) Neither this Agreement nor any right or interest hereunder shall be assignable or transferable by the Executive, his beneficiaries or legal representatives, except by will or by the laws of descent and distribution. This Agreement shall inure to the benefit of and be enforceable by the Executive's legal personal representative. 19. ENTIRE AGREEMENT. This Agreement contains the entire agreement of the parties. This Agreement may not be changed orally but only by an agreement in writing signed by the party against whom enforcement of any waiver, changes, modification, extension, or discharge is sought. 20. DEFINITIONS. For purposes of this Agreement, the following terms shall have the following meanings: (a) "Act" shall mean the Securities Act of 1933, as amended. (b) "Accrued Compensation" shall mean an amount, including all amounts earned or accrued through the Termination Date but not paid as of the Termination Date including, (i) base salary of the Executive, (ii) reimbursement for reasonable and necessary expenses incurred by the Executive on behalf of the Company as of the Termination Date, and (iii) bonuses and incentive compensation owed to the Executive. (c) The termination of the Executive's employment shall be for "Cause" if it is a result of: (i) any act that the Board of Directors reasonably determines (A) constitutes, on the part of the Executive, fraud, dishonesty, gross malfeasance of duty, or conduct grossly inappropriate to the Executive's office, and (B) is demonstrably likely to lead to material injury to the Company or resulted or was intended to result in a material benefit to the Executive at the Company's expense; or (ii) the conviction (from which no appeal may be or is timely taken) of the Executive of a felony; provided, however, that in the case of clause (i) above, such conduct shall not constitute Cause (x) unless (A) there shall have been delivered to the Executive a written notice setting forth with specificity the reasons that the Board believes the Executive's conduct constitutes the criteria set forth in clause (i), (B) the Executive shall have been provided the opportunity to be heard in person by the Board (with the assistance of the Executive's counsel if the Executive so desires), and (C) after such hearing, the termination for Cause is approved by a resolution adopted in good faith by two-thirds of the members of the Board (other than the Executive). (d) "Disability" shall mean a physical or mental infirmity which materially impairs the Executive's ability to substantially perform any of the essential functions of his job with the -6- 7 Company for a period of 180 consecutive days, as determined by an independent physician selected with the approval of both the Company and the Executive. (e) "Effective Date" shall mean the day that the Company closes its Initial Public Offering. (f) "Initial Public Offering" shall mean the closing of the first public offering of the Company's common stock registered under the Act in which the aggregate proceeds to the Company, net of all underwriting discounts and commissions and other expenses of issuance and distribution as stated in the prospectus relating to such offering, are at least twenty-five million dollars ($25,000,000). (g) "Notice of Termination" shall mean a written notice of termination from the Company or the Executive which specifies an effective date of termination, indicates the specific termination provision in this Agreement relied upon, and sets forth in reasonable detail the facts and circumstances claimed to provide a basis for termination of the Executive's employment under the provision so indicated. (h) "Successors and Assigns" shall mean, for a corporation, a corporation or other entity acquiring all or substantially all the assets and business of the Company (including this Agreement), and for any individual as the Executive, the estate, successors or heirs, and/or the legal representative of the Executive, whether by operation of law or otherwise. (i) "Termination Date" shall mean, in the case of the Executive's death, his date of death, and in all other cases, the date specified in the Notice of Termination. -7- 8 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written. EXECUTIVE: COMPANY: MELITA INTERNATIONAL CORPORATION /s/ Alek Szlam - ---------------------------- Alek Szlam By: /s/ J. Neil Smith -------------------------------------- J. Neil Smith, President and Chief Operating Officer -8-