1 EXHIBIT 2.3 ================================================================================ AGREEMENT AND PLAN OF MERGER BY AND AMONG ENVOY CORPORATION, ENVOY ACQUISITION SUBSIDIARY, INC. AND AUTOMATED REVENUE MANAGEMENT, INC. AND THE SHAREHOLDERS THEREOF DATED AS OF FEBRUARY 23, 1998 ================================================================================ 2 TABLE OF CONTENTS ARTICLE 1. THE MERGER...............................................................................................1 1.1 The Merger......................................................................................1 1.2 The Closing.....................................................................................1 1.3 Effective Time..................................................................................2 ARTICLE 2. ARTICLES OF INCORPORATION AND CODE OF REGULATIONS AND OFFICERS AND DIRECTORS OF THE SURVIVING CORPORATION....................................................................................2 2.1 Articles of Incorporation.......................................................................2 2.2 Code of Regulations.............................................................................2 2.3 Directors.......................................................................................2 2.4 Officers........................................................................................2 ARTICLE 3. CONVERSION OF ARM SHARES.................................................................................2 3.1 Conversion of Shares............................................................................2 3.2 Fractional Shares...............................................................................2 3.3 Exchange of Certificates........................................................................3 3.4 Stock Splits, Etc. of ENVOY Common Stock........................................................3 3.5 Consent to Mergers; Waiver of Dissenter's Rights................................................3 ARTICLE 4. REPRESENTATIONS AND WARRANTIES OF ARM AND THE SHAREHOLDERS...............................................3 4.1 Existence; Good Standing; Authority; Compliance With Law........................................3 4.2 Authorization, Validity and Effect of Agreements................................................4 4.3 Capitalization..................................................................................4 4.4 Prior Sales of Securities.......................................................................5 4.5 Subsidiaries....................................................................................5 4.6 No Violation....................................................................................5 4.7 Financial Statements............................................................................5 4.8 Liabilities and Obligations.....................................................................6 4.9 No Material Adverse Changes.....................................................................6 4.10 Tax Matters.....................................................................................6 4.11 Employees and Fringe Benefit Plans..............................................................8 4.12 Real Property..................................................................................10 4.13 Personal Property..............................................................................12 4.14 Intellectual Property..........................................................................13 4.15 No Litigation..................................................................................14 4.16 Company Records................................................................................15 i 3 4.17 Environmental Matters..........................................................................15 4.18 Labor Matters..................................................................................17 4.19. Insurance......................................................................................18 4.20. Product and Service Warranties.................................................................18 4.21. Contracts and Commitments......................................................................18 4.22. Accounts Receivable............................................................................19 4.23 Inventory......................................................................................19 4.24. Orders, Commitments and Returns................................................................20 4.25. Customers and Suppliers........................................................................20 4.26 Government Contracts...........................................................................20 4.27 Certain Payments...............................................................................21 4.28. No Breach......................................................................................21 4.29. Investment Intent..............................................................................21 4.30. Consents and Approvals.........................................................................22 4.31 Pooling of Interests...........................................................................22 4.32 No Brokers.....................................................................................22 4.33 Notes Receivable from Shareholders; Guarantees of Shareholders.................................22 4.34 ENVOY Stock Ownership..........................................................................22 4.35 Full Disclosure................................................................................22 ARTICLE 5. REPRESENTATIONS AND WARRANTIES OF ENVOY AND MERGER SUB..................................................23 5.1 Existence; Good Standing; Corporate Authority; Compliance With Law.............................23 5.2 Authorization, Validity and Effect of Agreements...............................................23 5.3 Capitalization.................................................................................23 5.4 Merger Sub.....................................................................................24 5.5 No Violation...................................................................................24 5.6 SEC Documents..................................................................................24 5.7 Litigation.....................................................................................25 5.8 Absence of Certain Changes.....................................................................25 5.9 No Brokers.....................................................................................25 5.10 ARM Capital Stock Ownership....................................................................25 5.11 ENVOY Common Stock.............................................................................25 5.12 Pooling of Interests...........................................................................25 5.13. Consents and Approvals.........................................................................26 ARTICLE 6. COVENANTS...............................................................................................26 6.1 Covenants of ENVOY, ARM and Shareholders. ....................................................26 6.2 Covenants of the Shareholders and ARM..........................................................26 6.3 Covenants of ENVOY.............................................................................29 ii 4 ARTICLE 7. CONDITIONS..............................................................................................30 7.1 Conditions to Each Party's Obligation to Effect the Merger.....................................30 7.2 Conditions to Obligation of ARM and the Shareholders to Effect the Merger......................31 7.3 Conditions to Obligation of ENVOY and Merger Sub to Effect the Merger..........................31 ARTICLE 8. INDEMNIFICATION.........................................................................................32 8.1 General Indemnification by the Shareholders....................................................32 8.2 Expiration and Limitation......................................................................33 8.3 Indemnification Procedures.....................................................................34 8.4 Survival of Representations, Warranties and Covenants..........................................36 8.5 Remedies Cumulative............................................................................36 ARTICLE 9. NONCOMPETITION..........................................................................................36 9.1 Prohibited Activities..........................................................................36 9.2 Confidentiality................................................................................37 9.3 Damages........................................................................................37 9.4 Reasonable Restraint...........................................................................37 9.5 Severability; Reformation......................................................................38 9.6 Independent Covenant...........................................................................38 9.7 Materiality....................................................................................38 ARTICLE 10. TERMINATION.............................................................................................38 10.1 Termination by Mutual Consent..................................................................38 10.2 Termination by Either ENVOY or ARM. ..........................................................39 10.3 Termination by ARM and Shareholders. .........................................................39 10.4 Termination by ENVOY...........................................................................39 10.5 Effect of Termination and Abandonment..........................................................39 10.6 Extension; Waiver..............................................................................40 ARTICLE 11. GENERAL PROVISIONS......................................................................................40 11.1 Notices........................................................................................40 11.2 Assignment, Binding Effect; Benefit............................................................41 11.3 Entire Agreement...............................................................................41 11.4 Amendment......................................................................................41 11.5 Governing Law..................................................................................41 11.6 Counterparts...................................................................................41 11.7 Headings.......................................................................................41 iii 5 11.8 Interpretation.................................................................................41 11.9 Waivers........................................................................................41 11.10 Incorporation of Exhibits......................................................................42 11.11 Severability...................................................................................42 11.12 Enforcement of Agreement.......................................................................42 11.13 Expenses.......................................................................................42 11.14 Press Releases.................................................................................42 11.15 Knowledge......................................................................................42 iv 6 AGREEMENT AND PLAN OF MERGER This AGREEMENT AND PLAN OF MERGER (the "Agreement"), is executed as of the 23rd day of February, 1998, by and among ENVOY Corporation, a Tennessee corporation ("ENVOY"), Envoy Acquisition Subsidiary, Inc., a Tennessee corporation and a wholly owned subsidiary of ENVOY ("Merger Sub"), Automated Revenue Management, Inc., an Ohio corporation ("ARM"), and each of the shareholders of ARM, whose names are set forth on Schedule I hereto (the "Shareholders"). RECITALS A. The Board of Directors of ENVOY and the Board of Directors of ARM each have determined that a business combination between ENVOY and ARM is in the best interests of their respective companies and shareholders and presents an opportunity for their respective companies to enhance the service provided to customers and achieve long-term strategic and financial benefits, and accordingly have agreed to effect the Merger provided for herein upon the terms and subject to the conditions set forth herein. B. For federal income tax purposes, it is intended that the Merger provided for herein shall qualify as a reorganization within the meaning of Section 368(a)(2)(E) of the Internal Revenue Code of 1986, as amended (the "Code"), and for financial accounting purposes shall be accounted for as a "pooling of interests." NOW, THEREFORE, in consideration of the foregoing, and of the representations, warranties, covenants and agreements contained herein, the parties hereto hereby agree as follows: ARTICLE 1. THE MERGER 1.1 The Merger. Subject to the terms and conditions of this Agreement, at the Effective Time (as defined in Section 1.3), Merger Sub shall be merged with and into ARM, in accordance with this Agreement (the "Merger"). The separate corporate existence of Merger Sub shall thereupon cease. ARM shall be the surviving corporation in the Merger (sometimes hereinafter referred to as the "Surviving Corporation") and shall be a wholly owned subsidiary of ENVOY. The Merger shall have the effects specified in Section 1701.82 of the Ohio General Corporation Law ("OGCL") and Section 48-21-108 of the Tennessee Business Corporation Act ("TBCA"). 1.2 The Closing. Subject to the terms and conditions of this Agreement, the closing of the Merger (the "Closing") shall take place (a) at the offices of Bass, Berry & Sims PLC, 2700 First American Center, Nashville, Tennessee, at 9:00 a.m., local time, on the sooner of February 27, 1998 or the first business day immediately following the day on which the last to be fulfilled or waived of the conditions set forth in Article 7 shall be fulfilled or waived in accordance herewith or (b) at such other time, date or place as ENVOY and ARM may agree. The date on which the Closing occurs is hereinafter referred to as the "Closing Date." 7 1.3 Effective Time. If all the conditions to the Merger set forth in Article 7 shall have been fulfilled or waived in accordance herewith and this Agreement shall not have been terminated as provided in Article 10, the parties hereto shall cause a Certificate of Merger meeting the requirements of Section 1701.81 of the OGCL and Articles of Merger meeting the requirements of Section 48-21-107 of the TBCA to be properly executed and filed in accordance with such laws on the Closing Date. The Merger shall become effective at the time of filing of the Certificate of Merger and the Articles of Merger or at such later time that the parties hereto shall have agreed upon and designated in such filing as the effective time of the Merger (the "Effective Time"), and the Surviving Corporation's name shall be Automated Revenue Management, Inc. ARTICLE 2. ARTICLES OF INCORPORATION AND CODE OF REGULATIONS AND OFFICERS AND DIRECTORS OF THE SURVIVING CORPORATION 2.1 Articles of Incorporation. The Articles of Incorporation of ARM in effect immediately prior to the Effective Time shall be the Articles of Incorporation of the Surviving Corporation, until duly amended in accordance with applicable law. 2.2 Code of Regulations. The Code of Regulations of ARM in effect immediately prior to the Effective Time shall be the Code of Regulations of the Surviving Corporation, until duly amended in accordance with applicable law. 2.3 Directors. The directors of Merger Sub immediately prior to the Effective Time shall be the directors of the Surviving Corporation as of the Effective Time. 2.4 Officers. The officers of Merger Sub immediately prior to the Effective Time shall be the officers of the Surviving Corporation as of the Effective Time. ARTICLE 3. CONVERSION OF ARM SHARES 3.1 Conversion of Shares. At the Effective Time, all ARM Shares (as defined below) shall be converted into 4,000 shares of ENVOY common stock, no par value per share ("Common Stock") (the "Merger Consideration"). "ARM Shares" shall mean all of the issued and outstanding shares of Common Stock of ARM immediately prior to the Effective Time (including any shares which may have been issued upon exercise of currently outstanding options or warrants, if any). 3.2 Fractional Shares. In lieu of the issuance of fractional shares of ENVOY Common Stock, the Shareholders shall be entitled to receive a cash payment (without interest) equal to the fair market value of any fraction of a share of ENVOY Common Stock to which such holder would be entitled but for this provision. For purposes of calculating such payment, the fair market value of a 2 8 fraction of a share of ENVOY Common Stock shall be such fraction multiplied by the closing sale price as reported on the Nasdaq National Market on the date hereof. 3.3 Exchange of Certificates. After the Effective Time, the Shareholders, upon surrender of a certificate or certificates theretofore representing ARM Shares to Bass, Berry & Sims PLC, as exchange agent for ENVOY, shall be entitled to receive in exchange therefor any payment due in lieu of fractional shares and a certificate or certificates representing the number of whole shares of ENVOY Common Stock into which such holders' ARM Shares were converted, as set forth on Schedule I hereto. 3.4 Stock Splits, Etc. of ENVOY Common Stock. In the event ENVOY changes the number of shares of ENVOY Common Stock issued and outstanding prior to the Effective Time as a result of a stock split, stock dividend, recapitalization, reorganization or any other transaction in which any security of ENVOY or any other entity or cash is issued or paid in respect of the outstanding shares of ENVOY Common Stock and the record date therefor is after the date of this Agreement and prior to the Effective Time, the conversion ratio shall be proportionately adjusted. 3.5 Consent to Mergers; Waiver of Dissenter's Rights. By execution of this Agreement, each of the Shareholders (a) consents to the terms of the Merger and to the taking of action to approve the Merger without a meeting, (b) acknowledges that he is aware of his rights, if any, to dissent to the Merger and demand payment for his ARM Shares in accordance with the OGCL and the Code of Regulations of ARM, and (c) waives any such rights to dissent and demand payment. ARTICLE 4. REPRESENTATIONS AND WARRANTIES OF ARM AND THE SHAREHOLDERS Except as set forth in the disclosure letter delivered prior to the execution hereof to ENVOY (the "ARM Disclosure Letter"), ARM and Shareholders jointly and severally represent and warrant to ENVOY as of the date of this Agreement and as of the Closing Date as follows: 4.1 Existence; Good Standing; Authority; Compliance With Law. ARM is a corporation duly organized, validly existing and in good standing under the laws of the State of Ohio. ARM is duly licensed or qualified to do business as a foreign corporation and is in good standing under the laws of any other state of the United States in which the character of the properties owned or leased by it therein or in which the transaction of its business makes such qualification necessary, except where the failure to be so qualified or in good standing would not have a "ARM Material Adverse Effect" (hereinafter defined). ARM has all requisite corporate power and authority to own, operate and lease its properties and carry on its business as now conducted. ARM is not in violation of any order of any court, governmental authority or arbitration board or tribunal, or any law, ordinance, governmental rule or regulation to which it is subject, except where the violation would not have an XpiData Material Adverse Effect. ARM has all licenses, permits and other authorizations, including licenses to act as a consumer collection agency in the states set forth in the ARM Disclosure Letter 3 9 (the "Permits") and has taken all actions required by applicable law or governmental regulations in connection with its business as now conducted, except where the failure to obtain any such item or to take any such action would not have an ARM Material Adverse Effect. The Permits are valid, and ARM has not received any notice that any governmental authority intends to modify, cancel, terminate or fail to renew any Permit. No present or former officer, manager, member or employee of ARM or any affiliate thereof, or any other person, firm, corporation or other entity, owns or has any proprietary, financial or other interest (direct or indirect) in any Permits. ARM has conducted and is conducting its business in compliance with the requirements, standards, criteria and conditions set forth in the Permits and other applicable orders, statutes, approvals, judgments, decrees, plans, variances, rules and regulations of federal, state, county, municipal authorities, agencies or boards (collectively, "Laws") and is not in violation of any of the foregoing except where such failure would not have an ARM Material Adverse Effect. The transactions contemplated by this Agreement will not result in a default under, or a breach or violation of, or adversely affect the rights and benefits afforded to ARM, by any Permit. For purposes of this Agreement, an ARM Material Adverse Effect shall mean any event, occurrence, act or omission that would have a material adverse effect on the business, results of operations or financial condition, assets or liabilities of ARM. 4.2 Authorization, Validity and Effect of Agreements. Each of ARM and the Shareholders has the requisite power and authority to execute and deliver this Agreement and all agreements and documents contemplated hereby (to which any of ARM or the Shareholders is a party). The consummation by each of ARM and the Shareholders of the transactions contemplated hereby has been duly authorized by all requisite action by ARM and the Shareholders. This Agreement constitutes, and all agreements and documents contemplated hereby (when executed and delivered pursuant hereto for value received) will constitute, the valid and legally binding obligations of each of ARM and the Shareholders enforceable in accordance with their respective terms, subject to applicable bankruptcy, insolvency, moratorium or other similar laws relating to creditors' rights and general principles of equity. 4.3 Capitalization. The authorized capital stock of ARM and the issued and outstanding capital stock of ARM (and the owners thereof) are as set forth in the ARM Disclosure Letter. ARM has no outstanding bonds, debentures, notes or other obligations the holders of which have the right to vote (or which are convertible into or exercisable for securities having the right to vote) with the Shareholders of ARM on any matter. All issued and outstanding ARM Shares are duly authorized, validly issued, fully paid, nonassessable and free of preemptive rights. There are no options, warrants, calls, subscriptions, convertible securities, or other rights, agreements or commitments which obligate ARM to issue, transfer or sell any shares of capital stock of ARM. ARM has no obligation (contingent or otherwise) to purchase, redeem, or otherwise acquire any of its equity securities or any interests therein or to pay any dividend or make any distribution in respect thereof. As a result of the Merger, ENVOY will be the record and beneficial owner of all outstanding capital stock of ARM. Each of the Shareholders represents and warrants that (i) such Shareholder is the record and beneficial owner of the number of ARM Shares set forth in the ARM Disclosure Letter, free and clear of all liens, claims, charges, restrictions, security interests, equities, proxies, pledges 4 10 or encumbrances of any kind; (ii) the Shareholder has the full right, power, authority and capacity to vote, dispose of, sell and transfer all the ARM Shares owned by such Shareholder; (iii) and has full title to such shares, free and clear of all liens, claims, charges, restrictions, security interests, equities, proxies, pledges or encumbrances of any kind. 4.4 Prior Sales of Securities. All offers and sales of ARM Shares outstanding prior to the date hereof were at all relevant times exempt from the registration requirements of the Securities Act of 1933, as amended, and were duly registered or the subject of an available exemption from the registration requirements of the applicable state securities or Blue Sky laws, or civil liability therefor has been eliminated by an offer to rescind. 4.5 Subsidiaries. ARM does not own directly or indirectly any subsidiary or any interest or investment in any corporation, partnership, joint venture, business, trust or other entity except as set forth in the ARM Disclosure Letter. 4.6 No Violation. Except as set forth in the ARM Disclosure Letter, neither the execution and delivery by ARM of this Agreement, nor the consummation by ARM of the transactions contemplated hereby in accordance with the terms hereof, will: (i) conflict with or result in a breach of any provisions of the articles of incorporation or code of regulations of ARM, true and correct copies of which have been delivered to ENVOY; (ii) conflict with, result in a breach of any provision of or the modification or termination of, constitute a default under, or result in the creation or imposition of any lien, security interest, charge or encumbrance upon any of the assets of ARM pursuant to any material commitment, lease, contract, or other material agreement or instrument to which ARM is a party; (iii) violate any order, arbitration award, judgment, writ, injunction, decree, statute, rule or regulation applicable to ARM; or (iv) result in any termination or impairment of any Permit, contractual right or other authorization of ARM. 4.7 Financial Statements. ARM has delivered to ENVOY its unaudited financial statements for the three years ended December 31, 1997 and unaudited interim financial statements for each full month and quarter subsequent thereto. Each of the balance sheets provided to ENVOY (including any related notes and schedules) fairly presents the financial position of ARM as of its date and each of the statements of income, retained earnings and cash flows provided to ENVOY (including any related notes and schedules) fairly presents the results of operations, retained earnings or cash flows of ARM for the periods set forth therein (subject, in the case of unaudited statements, to the omission of footnotes and to normal year-end audit adjustments which would not be material in amount or effect), in each case in accordance with generally accepted accounting principles consistently applied during the periods involved, except as may be noted therein. Such financial statements have been prepared from the books and records of ARM which accurately and fairly reflect the transactions and dispositions of the assets of ARM. As of December 31, 1997 or any subsequent date for which a balance sheet is provided, ARM had no material liabilities, contingent or otherwise, whether due or to become due, known or unknown, other than as indicated on the balance sheet of such date. ARM has adequately accrued employee benefit costs, and such accruals 5 11 (to the date thereof) are reflected in the balance sheet of such date. Since the date of the unaudited financial statements for the fiscal year ended December 31, 1997, there have been no material changes in ARM's accounting policies. 4.8 Liabilities and Obligations. (a) ARM has delivered to ENVOY, in the case of those liabilities that are not set forth on the ARM balance sheet as of December 31, 1997 and which may exceed $10,000, a reasonable estimate of the maximum amount that may be payable. (b) The ARM Disclosure Letter includes a summary description of all plans or projects involving the opening of new operations, expansion of any existing operations or the acquisition of any real property or existing business, to which management of ARM has made any expenditure in excess of $10,000 in the two-year period prior to the date of this Agreement, which if pursued by the Surviving Corporation would require additional material expenditures of capital. (c) For purposes of this Section, the term "liabilities" shall include without limitation any direct or indirect liability, indebtedness, guaranty, endorsement, claim, loss, damage, deficiency, cost, expense, obligation or responsibility, either accrued, absolute, contingent, mature, unmature or otherwise and whether known or unknown, fixed or unfixed, choate or inchoate, liquidated or unliquidated, secured or unsecured. 4.9 No Material Adverse Changes. Except as set forth in the ARM Disclosure Letter, since December 31, 1997, there has not been (i) any material adverse change in the financial condition, results of operations, business, prospects, assets or liabilities (contingent or otherwise, whether due or to become due, known or unknown), of ARM, except for changes in the ordinary course of business consistent with historical experience resulting from the seasonal nature (if any) of ARM's business; (ii) any extraordinary dividend declared or paid or distribution made on the capital stock of ARM or any capital stock thereof redeemed or repurchased; (iii) any salary, bonus or compensation increases to any officers, employees or agents of ARM, other than customary increases; (iv) any pending or, to the Knowledge of the Principals (defined hereinafter in Section 11.15), threatened labor disputes or other labor problems against or potentially affecting ARM, or (v) any other material transaction entered into by ARM, except in the ordinary course of business and consistent with past practice. 4.10 Tax Matters. (a) ARM has duly filed all Tax (hereinafter defined) reports and returns required to be filed by it when due and has duly paid all Taxes when due whether or not shown on any Tax return and other charges due or claimed to be due from it by federal, state or local taxing authorities (including without limitation, those due in respect of its properties, income, franchises, licenses, sales and payrolls); and true and correct copies of all Tax reports and returns related to such taxes and other charges for the period since January 1, 1992 have been delivered to ENVOY. The provisions 6 12 for Taxes shown on the ARM financial statements for the year ended December 31, 1997 are adequate to cover the liability of ARM for all Taxes (including employer income tax withholding, social security and unemployment taxes, but not including taxes payable by the Shareholders with respect to income of ARM prior to Closing), to the date thereof. (b) Since December 31, 1997, ARM has not incurred any Tax liabilities other than in the ordinary course of business; there are no Tax liens (other than liens for current Taxes not yet due) upon any properties or assets of ARM (whether real, personal or mixed, tangible or intangible), and except as reflected in the ARM Disclosure Letter, there are no pending or, to the Knowledge of the Principals, threatened questions or examinations relating to, or claims asserted for, Taxes or assessments against ARM. No claim has ever been made by an authority in a jurisdiction where ARM does not file Tax returns that it is or may be subject to taxation by that jurisdiction. ARM has not granted or been requested to grant any extension of the limitation period applicable to any claim for Taxes or assessments with respect to Taxes. ARM has withheld and paid all Taxes required to have been withheld and paid in connection with amounts paid or owing to any employee, independent contractor, creditor, shareholder or other third party. ARM is not a party to any Tax allocation or sharing agreement. (c) ARM (and any predecessor of ARM) has been a validly electing S corporation within the meaning of Sections 1361 and 1362 of the Code at all times during its existence and ARM will be an S corporation up to the Effective Time. ARM and the Shareholders will not take or allow any action (other than the transactions contemplated by this Agreement) that would result in the termination of ARM's status prior to the Closing as a validly electing S corporation within the meaning of Sections 1361 and 1362 of the Code. Except as set forth on the ARM Disclosure Letter, ARM would not be liable for any Tax under Section 1374 of the Code if its assets were sold for their fair market value as of the Closing Date. Except as set forth on the ARM Disclosure Letter, ARM has not, in the past ten years, acquired assets from another corporation in a transaction in which ARM's Tax basis for the acquired assets was determined, in whole or in part, by reference to the Tax basis of the acquired assets (or any other property) in the hands of the transferor. (d) If ARM has ever been a member of an affiliated group, within the meaning of Section 1504 of the Code, filing a consolidated federal income tax return (an "Affiliated Group"), each such Affiliated Group has filed all Tax returns that it was required to file for each taxable period during which ARM was a member of the Affiliated Group, and has paid all taxes owed by the Affiliated Group (whether or not shown on the Tax return) for each taxable period during which ARM was a member of the Affiliated Group. ARM has no liability for the taxes of any Affiliated Group under Treasury Regulation 1.1502-6 (or any similar provision of state, local or foreign law). (e) For purposes of this Agreement, "Tax" means any federal, state, local or foreign income, gross receipts, license, payroll, employment, excise, severance, stamp, occupation, premium, windfall profits, environmental (including taxes under Section 59A of the Code), customs 7 13 duties, capital stock, franchise, profits, withholding, social security (or similar), unemployment disability, real property, personal property, sales, use, transfer, registration, value added, alternative or add-on minimum, estimated, or other tax of any kind whatsoever, including any interest, penalty or addition thereto whether disputed or not. 4.11 Employees and Fringe Benefit Plans. (a) The ARM Disclosure Letter sets forth the names and titles of the directors, officers and employees of ARM and the annual rate of compensation (including bonuses) being paid to each such officer and employee as of the most recent practicable date. (b) The ARM Disclosure Letter lists each employment, bonus, deferred compensation, pension, stock option, stock appreciation right, profit-sharing or retirement plan, arrangement or practice, each medical, vacation, retiree medical, severance pay plan, and each other agreement or fringe benefit plan, arrangement or practice, of ARM, whether formal or informal, which affects one or more of its employees, including all "employee benefit plans" as defined by Section 3(3) of the Employee Retirement Income Security Act of 1974, as amended ("ERISA") (collectively, the "Plans"). All Plans which are subject to Title IV of ERISA or the minimum funding standards of Section 412 of the Code shall be referred to as the "Pension Plans." (c) Copies of each such Plan have heretofore been delivered to ENVOY. For each Plan which is an "employee benefit plan" under Section 3(3) of ERISA, ARM has delivered to ENVOY correct and complete copies of the plan documents and summary plan descriptions, the most recent determination letter received from the Internal Revenue Service, the most recent Form 5500 Annual Report (including all applicable schedules), and all related trust agreements, insurance contracts and funding agreements which implement each such Plan. (d) ARM does not have any commitment, whether formal or informal, (i) to create any additional such Plan; (ii) to modify or change any such Plan; or (iii) to maintain for any period of time any such Plan. The ARM Disclosure Letter contains an accurate and complete description of the funding policies (and commitments, if any) of ARM with respect to each such existing Plan. (e) ARM has no unfunded past service liability in respect of any of its Plans; the actuarially computed value of vested benefits under any Pension Plan of ARM (determined in accordance with methods and assumptions utilized by the Pension Benefit Guaranty Corporation ("PBGC") applicable to a plan terminating on the date of determination) does not exceed the fair market value of the fund assets relating to such Pension Plan; neither ARM nor any Plan nor any trustee, administrator, fiduciary or sponsor of any Plan has engaged in any prohibited transactions as defined in Section 406 of ERISA or Section 4975 of the Code for which there is no statutory exemption in Section 408 of ERISA or Section 4975 of the 8 14 Code; all filings, reports and descriptions as to such Plans (including Form 5500 Annual Reports, Summary Plan Descriptions, PBCG-1's and Summary Annual Reports) required to have been made or distributed to participants, the Internal Revenue Service, the United States Department of Labor and other governmental agencies have been made in a timely manner or will be made on or prior to the Closing Date; there is no material litigation, disputed claim, governmental proceeding or investigation pending or threatened with respect to any of such Plans, the related trusts, or any fiduciary, trustee, administrator or sponsor of such Plans; such Plans have been established, maintained and administered in all material respects in accordance with their governing documents and applicable provisions of ERISA and the Code and Treasury Regulations promulgated thereunder; there has been no "Reportable Event" as defined in Section 4043 of ERISA with respect to any Pension Plan that has not been waived by the Pension Benefit Guaranty Corporation; and each Pension Plan and each Plan which is intended to be a qualified plan under Section 401(a) of the Code has received a favorable determination letter from the Internal Revenue Service. (f) ARM has complied in all material respects with all applicable federal, state and local laws, rules and regulations relating to employees' employment and/or employment relationships, including, without limitation, wage related laws, anti-discrimination laws, employee safety laws and COBRA (defined herein to mean the requirements of Code Section 4980B, Proposed Treasury Regulation Section 1.162-26 and Part 6 of Subtitle B of Title I of ERISA). (g) The consummation of the transactions on the part of ARM and the Shareholders contemplated by this Agreement will not (i) result in the payment or series of payments by ARM to any employee or other person of an "excess parachute payment" within the meaning of Section 280G of the Code, (ii) entitle any employee or former employee of ARM to severance pay, unemployment compensation or any other payment, and (iii) accelerate the time of payment or vesting of any stock option, stock appreciation right, deferred compensation or other employee benefits under any Plan (including vacation and sick pay). (h) None of the Plans which are "welfare benefit plans," within the meaning of Section 3(1) of ERISA, provide for continuing benefits or coverage after termination or retirement from employment, except for COBRA rights under a "group health plan" as defined in Code Section 4980B(g) and ERISA Section 607. (i) Neither ARM nor any of its "affiliates" (as defined in ERISA) has ever participated in or withdrawn from a multi-employer plan as defined in Section 4001(a)(3) of Title IV of ERISA, and ARM has not incurred and does not presently owe any liability as a result of any partial or complete withdrawal by any employer from such a multi-employer plan as described under Sections 4201, 4203, or 4205 of ERISA. 9 15 (j) No Pension Plan has been completely or partially terminated, nor to the Knowledge of the Principals has any proceeding been instituted by the PBGC to terminate any such Pension Plan; ARM has not incurred, and does not presently owe, any liability to the PBGC or the Internal Revenue Service with respect to any Pension Plan including, but not by way of limitation, any liability for PBGC premiums or excise taxes under Code Section 4971. 4.12 Real Property. (a) For purposes of this Agreement, "Real Property" means all interests in real property including, without limitation, fee estates, leaseholds and subleaseholds, purchase options, easements, licenses, rights to access, and rights of way, and all buildings and other improvements thereon, owned or used by ARM, together with any additions thereto or replacements thereof. (b) The ARM Disclosure Letter contains (i) a complete and accurate description of all Real Property (including street address, owner, and Company's use thereof) and (ii) a complete list, to the Knowledge of the Principals, of any claims, liabilities, security interests, mortgages, liens, pledges, conditions, charges, covenants, easements, restrictions, encroachments, leases, or encumbrances of any nature thereon created by ARM ("Encumbrances"). The ARM Disclosure Letter indicates whether the Real Property is owned or leased. The Real Property listed on the ARM Disclosure Letter includes all interests in real property necessary to conduct the business and operations of ARM. (c) Except as set forth in the ARM Disclosure Letter: (i) ARM does not own, in fee simple or otherwise, any Real Property. ARM Leases (as hereinafter defined) the Real Property described in the ARM Disclosure Letter. (ii) To the Knowledge of the Principals, all structures, facilities and improvements to the Real Property ("Structures") are located within the boundary lines of the Real Property and no structures, facilities or other improvements on any parcel adjacent to the Real Property encroach onto any portion of the Real Property. To the Knowledge of the Principals, the Structures do not encroach on any easement which burdens any portion of the Real Property, and none of the Real Property serves any adjacent parcel for any purpose inconsistent with the use of the Real Property. (iii) ARM has good and valid rights of ingress and egress to and from all Real Property from and to the public street systems for all usual street, road and utility purposes. (iv) To the Knowledge of the Principals, all structures and all structural, mechanical and other physical systems thereof that constitute part of the Real Property, including but not limited to the walls, roofs and structural elements thereof and the heating, ventilation, air conditioning, plumbing, electrical, mechanical, sewer, waste water, storm water, paving and parking 10 16 equipment, systems and facility included therein, and other material items at the Real Property (collectively, the "Tangible Assets"), are free of defects and in good operating condition and repair. For purposes of this Section, a defect shall mean a condition relating to the structures or any structural, mechanical or physical system which requires an expenditure of more than $1,000 to correct. To the Knowledge of the Principals, no maintenance or repair to the Real Property, Structures or any Tangible Asset has been unreasonably deferred. To the Knowledge of the Principals, there is no water, chemical or gaseous seepage, diffusion or other intrusion into said buildings, including any subterranean portions, that would impair beneficial use of the Real Property, Structures or any Tangible Asset. (v) To the Knowledge of the Principals, all water, sewer, gas, electric, telephone and drainage facilities, and all other utilities required by any applicable law or by the use and operation of the Real Property in the conduct of the business of ARM's business are installed to the property lines of the Real Property, are connected pursuant to valid permits to municipal or public utility services or proper drainage facilities, are fully operable and are adequate to service the Real Property in the operation of ARM's business and to permit full compliance with the requirements of all laws in the operation of such business. To the Knowledge of the Principals, no fact or condition exists which could result in the termination or material reduction of the current access from the Real Property to existing roads or to sewer or other utility services presently serving the Real Property. (vi) The Real Property and all present uses and operations of the Real Property comply in all material respects with all applicable Laws of any government entity having jurisdiction over any portion of the Real Property (including, without limitation, applicable statutes, rules, regulations, orders and restrictions relating to zoning, land use, safety, health, employment and employment practices and access by the handicapped), covenants, conditions, restrictions, easements, disposition agreements and similar matters affecting the Real Property. ARM has obtained all material approvals of governmental authorities (including certificates of use and occupancy, licenses and permits) required in connection with the use, occupation and operation of the Real Property. (vii) There are no pending or, to the Knowledge of the Principals, threatened condemnation, fire, health, safety, building, zoning or other land use regulatory proceedings, lawsuits or administrative actions relating to any portion of the Real Property or any other matters which do or may adversely affect in any material respect the current use, occupancy or value thereof, nor has ARM or the Shareholders received notice of any pending or threatened special assessment proceedings affecting any portion of the Real Property. (viii) No portion of the Real Property or the Structures has suffered any damage by fire or other casualty which has not heretofore been completely repaired and restored to its original condition. (ix) Except as set forth in the ARM Disclosure Letter, there are no parties other than ARM in possession of any of the Real Property or any portion thereof, and there are no 11 17 leases, subleases, licenses, concessions or other agreements, written or oral, granting to any party or parties the right of use or occupancy of any portion of the Real Property or any portion thereof. (x) There are no outstanding options or rights of first refusal to purchase the Real Property, or any portion thereof or interest therein. ARM has not transferred any air rights or development rights relating to the Real Property. (xi) To the Knowledge of the Principals, no portion of the Real Property is located in a wetlands area, as defined by Laws, or in a designated or recognized flood plain, flood plain district, flood hazard area or area of similar characterization. To the Knowledge of the Principals, no commercial use of any portion of the Real Property will violate any requirement of the United States Corps of Engineers or Laws relating to wetlands areas. (xii) All real property taxes and assessments that are due and payable by ARM with respect to the Real Property have been paid or will be paid at or prior to Closing. (xiii) All oral or written leases, subleases, licenses, concession agreements or other use or occupancy agreements pursuant to which ARM leases from any other party any real property, including all amendments, renewals, extensions, modifications or supplements to any of the foregoing or substitutions for any of the foregoing (collectively, the "Leases") are valid and binding agreements of ARM, and ARM is not in breach of such Leases. ARM has provided ENVOY with true and complete copies of all of the Leases, all amendments, renewals, extensions, modifications or supplements thereto, and all material correspondence related thereto, including all correspondence pursuant to which any party to any of the Leases declared a default thereunder or provided notice of the exercise of any operation granted to such party under such Lease. The Leases and ARM's interests thereunder are free of all Encumbrances, except for Encumbrances reflected in the ARM financial statements and liens for taxes not yet due and payable. (xiv) None of the Leases requires the consent or approval of any party thereto in connection with the consummation of the transactions contemplated hereby. 4.13 Personal Property. (a) The ARM Disclosure Letter sets forth a complete and accurate list of (i) all personal property included on the balance sheet as of December 31, 1997 and (ii) all other personal property owned or leased by ARM, with a current book value in excess of $10,000, including in each case true, complete and correct copies of leases for material equipment and an indication as to which assets are currently owned, or were formerly owned, by the Shareholders or business or personal affiliates of the Shareholders or of ARM. (b) ARM currently owns or leases all personal property necessary to conduct the business and operations of ARM as they are currently being conducted. 12 18 (c) All of the machinery, equipment and vehicles of ARM, including those listed on the ARM Disclosure Letter, are in good working order and condition, ordinary wear and tear excepted. All leases set forth on the ARM Disclosure Letter are in full force and effect and constitute valid and binding agreements of ARM, and ARM is not in material breach of any of their terms. All fixed assets used by ARM that are material to the operation of its business are either owned by ARM or leased under an agreement listed on the ARM Disclosure Letter. 4.14 Intellectual Property. (a) ARM is the true and lawful owner of, or is licensed or otherwise possesses legally enforceable rights to use, the registered and unregistered Marks (as defined below) listed on the ARM Disclosure Letter. The ARM Disclosure Letter lists (i) all of the Marks registered in the United States Patent and Trademark Office ("PTO") or the equivalent thereof in any state of the United States or in any foreign country, and (ii) all of the unregistered Marks, that ARM now owns or uses in connection with its business. Except with respect to those Marks shown as licensed on the ARM Disclosure Letter, ARM owns all of the registered and unregistered trademarks, service marks, and trade names that it uses. The Marks listed on the ARM Disclosure Letter will not cease to be valid rights of ARM by reason of the execution, delivery and performance of this Agreement or the consummation of the transactions contemplated hereby. For purposes of this Section, the term "Mark" shall mean all right, title and interest in and to any United States or foreign trademarks, service marks and trade names now held by ARM, including any registration or application for registration of any trademarks and services marks in the PTO or the equivalent thereof in any state of the United States or in any foreign country, as well as any unregistered marks used by ARM, and any trade dress (including logos, designs, company names, business names, fictitious names and other business identifiers) used by ARM in the United States or any foreign country. (b) ARM owns no, and is not licensed or otherwise in possession of legally enforceable rights to use any Patents, and does not use any Patents in connection with its business. ARM is the true and lawful owner of, or is licensed or otherwise possesses legally enforceable rights to use, all rights in the Copyright (defined below) registrations listed on the ARM Disclosure Letter, which constitute all of the Copyrights that ARM now owns or is licensed to use. ARM uses no other copyright registrations in connection with its business. For purposes of this Section, the term "Patent" shall mean any United States or foreign patent as well as any application for a United States or foreign patent made by ARM; the term "Copyright" shall mean any United States or foreign copyright owned by ARM as of the date of this Agreement, including any registration of copyrights, in the United States Copyright Office or the equivalent thereof in any foreign county, as well as any application for a United States or foreign copyright registration made by ARM. (c) ARM is the true and lawful owner of, or is licensed or otherwise possesses legally enforceable rights to use, all rights in the franchises or similar rights (collectively, "Other Rights") listed on the ARM Disclosure Letter. Those Other Rights constitute all of the Other Rights that ARM now owns or is licensed to use. ARM owns or is licensed to practice under all trade secrets, franchises or similar rights that it owns, uses or practices under. 13 19 (d) The Marks, Copyrights, and Other Rights listed on the ARM Disclosure Letter are referred to collectively herein as the "Intellectual Property." The Intellectual Property owned by ARM is referred to herein collectively as the "ARM Intellectual Property." All other Intellectual Property is referred to herein collectively as the "Third Party Intellectual Property." Except as indicated on the ARM Disclosure Letter, ARM has no obligation to compensate any person for the use of any Intellectual Property nor has ARM granted to any person any license, option or other rights to use in any manner any Intellectual Property, whether requiring the payment of royalties or not. (e) ARM is not, nor will it be as a result of the execution and delivery of this Agreement or the performance of its obligations hereunder, in violation of any Third Party Intellectual Property license, sublicense or agreement described in the ARM Disclosure Letter. No claims with respect to ARM Intellectual Property or Third Party Intellectual Property are currently pending or, to the Knowledge of the Principals, are threatened by any person, nor, to the Knowledge of the Principals, do any grounds for any claims exist: (i) to the effect that the manufacture, sale, licensing or use of any product as now used, sold or licensed or proposed for use, sale or license by ARM infringes on any copyright, patent, trademark, service mark or trade secret; (ii) against the use by ARM of any trademarks, trade names, trade secrets, copyrights, patents, technology, know-how or computer software programs and applications used in ARM's business as currently conducted by ARM; (iii) challenging the ownership, validity or effectiveness of any of ARM Intellectual Property or other trade secret material to ARM; or (iv) challenging ARM's license or legally enforceable right to use of the Third Party Intellectual Property. To the Knowledge of the Principals, there is no unauthorized use, infringement or misappropriation of any of ARM Intellectual Property by any third party. ARM has not been sued or charged in writing as a defendant in any claim, suit, action or proceeding which involves a claim or infringement of trade secrets, any patents, trademarks, service marks, or copyrights and which has not been finally terminated or been informed or notified by any third party that ARM may be engaged in such infringement, and to the Knowledge of the Principals, there is no infringement liability with respect to, or infringement by, ARM of any trade secret, patent, trademark, service mark, or copyright of another. 4.15 No Litigation. Except as set forth in the ARM Disclosure Letter, there are no actions, suits or proceedings pending or, to the Knowledge of the Principals, overtly threatened in writing against ARM, at law or in equity, or before or by any federal or state commission or board, bureau or agency or instrumentality. ARM is not subject to any currently existing order, writ, injunction or decree relating to its operations. There are no judgments, orders, injunctions, decrees, stipulations or awards (whether rendered by a court or administrative agency or by arbitration) against ARM or against any of its properties or business. No Shareholder has, at any time: (i) committed any criminal act (except for minor traffic violations); (ii) engaged in acts of fraud, dishonesty, gross negligence or moral turpitude; (iii) filed for personal bankruptcy; or (iv) been an officer, director, manager, trustee or controlling shareholder of a company that filed for bankruptcy or Chapter 11 protection. No Shareholder has any claims against ARM other than claims for reimbursement of business expenses or employment compensation in the ordinary course of business. 14 20 4.16 Company Records. True and correct copies of the ARM articles of incorporation and code of regulations have been delivered to ENVOY. The minute books of ARM submitted to ENVOY for review correctly reflect all action taken at all the meetings (or by written consent in lieu thereof) of their respective directors (including committees) and shareholders, and correctly record all resolutions thereof. ARM has delivered to ENVOY true and complete copies of each agreement, contract, commitment or other document (or summaries thereof) that is referred to in the ARM Disclosure Letter or that has been requested by ENVOY. 4.17 Environmental Matters. For purposes of this Agreement, the following terms shall have the following meanings: "CERCLA" means the Comprehensive Environmental Response, Compensation and Liability Act of 1980, as amended, 42 U.S.C. ss.ss. 9601 et seq.; "ARM Property" shall mean (i) any real property and improvements presently owned, leased, licensed to, operated or occupied by ARM, and (ii) any other real property and improvements at any previous time owned, leased, licensed to, operated or occupied by ARM; "Environmental Claims" means any and all administrative, regulatory or judicial actions, suits, demands, demand letters, claims, liens, notices of noncompliance or violation, investigations or proceedings relating in any way to any Environmental Law (for purposes of (i) and(ii) below, "Claims") or any Environmental Permit (as defined below), including without limitation; (i) any and all Claims by governmental or regulatory authorities for investigation, oversight, enforcement, cleanup, removal, response, remedial or other actions or damages pursuant to any applicable Environmental Law; and (ii) any and all Claims by any third party seeking damages, response costs, contribution, indemnification, cost recovery, compensation or injunctive relief resulting from Hazardous Materials or arising from alleged injury or threat of injury to health, safety or the environment; "Environmental Law" means any federal, state or local statute, law, rule, regulation, ordinance, code, binding policy or binding rule of common law now in effect and as amended, and any binding judicial or administrative interpretation thereof, including any judicial or administrative order, consent decree or judgment, relating to the environment, health, or safety of hazardous, toxic or dangerous materials, substances or wastes, including without limitation CERCLA; the Toxic Substances Control Act, as amended, 15 U.S.C. ss.ss. 2601 et seq.; the Clean Air Act, as amended, 42 U.S.C. ss.ss. 7401 et seq.; the Federal Water Pollution Control Act, as amended, 33 U.S.C. ss.ss. 1251 et seq.; the Federal Insecticide, Fungicide, and Rodenticide Act, as amended, 7 U.S.C. ss.ss. 136, et seq.; the Hazardous Materials Transportation Act, as amended, 49 U.S.C. ss.ss. 1801 et seq.; the Resource Conservation and Recovery Act, as amended, 42 U.S.C. ss.ss. 6901 et seq.; the Safe Drinking 15 21 Water Act, 42 U.S.C. ss.ss. 300f et seq.; the Emergency Planning and Community Right-to-Know Law, 42 U.S.C. ss.ss. 11001 et seq.; and any similar state or local law; "Hazardous Materials" shall mean those materials listed in Section 101(14) of CERCLA, as hereinafter defined, and any other substance, material or waste defined, limited, prohibited or otherwise regulated as toxic or hazardous under any Environmental Law, including, but not limited to any petroleum, petroleum hydrocarbons, or petroleum by-products, flammable explosives, radioactive materials, asbestos, asbestos products, urea formaldehyde foam insulation, polychlorinated biphenyls, including transformers or other equipment that contain dielectric fluid containing detectible levels of polychlorinated biphenyls, waste oil, used oil and any constituent thereof, and radon gas; "Release" means disposing, depositing, discharging, injecting, spilling, leaking, leaching, dumping, emitting, escaping, emptying, seeping, placing and the like, into or upon any land or water or air, or otherwise entering into the environment. Except as listed on the ARM Disclosure Letter, ARM represents and warrants that: (a) Hazardous Materials have not been generated, used, treated or stored on, or transported to or from, any ARM Property by ARM, or to the Knowledge of the Principals, by any other person, whether an entity or individual, except in compliance with applicable Environmental Laws; (b) To the Knowledge of the Principals, no asbestos-containing materials or other Hazardous Materials have been installed in or affixed to structures on any ARM Property; (c) Hazardous Materials have not been disposed of or otherwise Released on any ARM Property during the time or, to the Knowledge of the Principals, before the time, of ARM's ownership, leasing, licensing, operation or occupancy of any ARM Property; (d) ARM has all permits, approvals, registrations, identification numbers and licenses required pursuant to any Environmental Law ("Environmental Permits") to conduct the ARM business as it is currently being conducted, all such Environmental Permits are current and in full force and effect, a complete list of each of ARM's Environmental Permits is provided on the ARM Disclosure Letter, and ARM has provided Buyer with copies of all Environmental Permits; (e) ARM is currently, and has at all times in the past been, in material compliance with all applicable Environmental Laws and the requirements of any Environmental Permits issued under such Environmental Laws with respect to any ARM Property; (f) There are no past, pending or to the Knowledge of the Principals, threatened Environmental Claims against ARM or any ARM Property; 16 22 (g) There are no facts or circumstances, conditions or occurrences on any ARM Property or otherwise that could reasonably be anticipated by ARM: (i) to form the basis of an Environmental Claim against ARM or any ARM Property; or (ii) to cause such ARM Property to be subject to any restrictions on the ownership, occupancy, use or transferability of such ARM Property under any Environmental Law; (h) There are not now, nor, to the Knowledge of the Principals, have there been at any time, any aboveground or underground storage tanks located on any ARM Property; (i) There is no present, to the Knowledge of the Principals, any past action, activity, event, condition or circumstance that could be reasonably expected to require ARM to incur costs of removal, remediation, response, investigation or corrective action pursuant to any Environmental Law with respect to any Hazardous Materials; (j) A list of any and all environmental site assessments and/or audits prepared for any ARM Property and in ARM's possession or control, or otherwise available to ARM, is attached hereto as the ARM Disclosure Letter, and copies of each have been provided to ENVOY; and (k) ARM has provided ENVOY with copies of all notices of violations, notices of non-compliance and similar documents issued to ARM under any Environmental Laws, all of which also are listed on the ARM Disclosure Letter; and (l) ARM has submitted all reports, notifications, and other documents ("Reports") required by any Environmental Law and all such reports were accurate as submitted and provided to all persons and governmental authorities as required under any Environmental Law. 4.18 Labor Matters. There are no collective bargaining agreements in effect between ARM and labor unions or organizations representing any of ARM's employees. During the past seven years, there has been no request for collective bargaining or for an employee election from any employee, union or the National Labor Relations Board. Except as and to the extent set forth in the ARM Disclosure Letter, (i) ARM is in compliance with all federal, state and local Laws (including, but not limited to all rules and regulations promulgated under the Occupational Safety and Health Act) respecting employment and employment practices, terms and conditions of employment and wages and hours (except where the failure of such compliance would not result in an ARM Material Adverse Effect), and is not engaged in any unfair labor practice; (ii) there is no unfair labor practice complaint against ARM pending or, to the Knowledge of the Principals, threatened before the National Labor Relations Board or the United States Department of Labor; 17 23 (iii) there is no labor strike, dispute, slowdown or stoppage in progress or threatened against or involving ARM; (iv) no question concerning union representation has been raised or is threatened respecting the employees of ARM; (v) no grievance or arbitration proceeding is pending and, to the Knowledge of the Principals, no claim therefor exists; (vi) no private agreement restricts ARM from relocating, closing or terminating any of its operations or facilities; and (vii) ARM has not in the past five years experienced any labor strike, slowdown, stoppage or other material dispute. 4.19. Insurance. The ARM Disclosure Letter hereto sets forth a complete and accurate list (including policy numbers, deductibles, carriers and effective and termination dates) of all policies of fire, liability, workmen's compensation, health, title and other forms of insurance presently in effect with respect to ARM. All such policies are valid, outstanding and enforceable policies; and will remain in full force and effect at least through the respective dates set forth in the ARM Disclosure Letter without the payment of additional premiums; and will not in any way be affected by, or terminate or lapse by reason of, the transactions contemplated by this Agreement. ARM has not been refused any insurance, nor has its coverage been limited, by any insurance carrier to which it has applied for insurance or with which it has carried insurance during the last five years. The ARM Disclosure Letter contains a description of any provision contained in the policies identified on the ARM Disclosure Letter which provides for retrospective premium adjustment. The ARM Disclosure Letter identifies all risks that ARM has designated as being self-insured and the amount of reserve set aside by ARM to cover such risk. 4.20. Product and Service Warranties. Except as described on the ARM Disclosure Letter, ARM has not given or made any warranties to third parties with respect to any products supplied or services performed by it which may still be in effect at any time after the date hereof, except for warranties imposed by law. Except as described on the ARM Disclosure Letter, there have been no claims or investigations made with respect to any product or service warranties which have not been fully settled and resolved or any unresolved warranty claims which have not been adequately reserved against on the Financial Statements. ARM and the Shareholders do not know or have any reason to know of any basis for any other claim or investigation. 4.21. Contracts and Commitments. Except as set forth in the ARM Disclosure Letter hereto: (a) ARM does not have any contracts, commitments, arrangements or understandings which may involve the expenditure by ARM after the Closing of more than $10,000 for any individual contract, commitment, arrangement or understanding, or which was not entered into in the ordinary course of business. The legal enforceability after the Closing of the rights of ARM under any of its contracts will not be affected in any manner by the execution and delivery of this Agreement or the consummation of the transactions contemplated hereby. 18 24 (b) ARM has no sales or purchase commitments which are in excess of the normal, ordinary and usual capacity or requirements of its business or which are not terminable on 30 days' notice. (c) ARM is not a party to or bound by (i) any outstanding contracts with officers, employees, agents, consultants, advisors, salesmen, sales representatives, distributors or dealers that are not cancelable by ARM on notice of not longer than 30 days and without liability, penalty or premium, (ii) any agreement or arrangement providing for the payment of any bonus or commission based on sales or earnings, or (iii) any agreements that contain any severance or termination pay, liabilities or obligations. (d) ARM is not a party to any licensing agreement, either as licensor or licensee, except as set forth in the ARM Disclosure Letter. (e) ARM is not restricted or purported to be restricted by agreement or otherwise from carrying on its business anywhere in the world. 4.22. Accounts Receivable. ARM has delivered to ENVOY a complete and accurate list, as of a date not more than five (5) business days prior to the date hereof, of the accounts and notes receivable of ARM (including without limitation receivables from and advances to employees and the Shareholders), which includes an aging of all accounts and notes receivable showing amounts due in 30-day aging categories (collectively, the "Accounts Receivable"). All Accounts Receivable represent valid obligations arising from sales actually made or services actually performed in the ordinary course of business. The Accounts Receivable are current and collectible net of any respective reserves shown on ARM's books and records (which reserves are adequate and calculated consistent with past practice). To the Knowledge of the Principals, there is no contest, claim, or right of set-off, other than rebates and returns in the ordinary course of business, under any contract with any obligor of an Account Receivable relating to the amount or validity of such Account Receivable. 4.23 Inventory. All inventory of ARM, whether reflected in its financial statements or otherwise, is of good and merchantable quality and is usable and saleable in the ordinary course of business, except for items of obsolete materials and materials of below standard quality, all of which have been written down in the financial statements to realizable market value or for which adequate reserves have been provided therein. The present quantities of all inventory of ARM are reasonable in the present circumstances of its business. ARM is not under any liability or obligation with respect to the return of inventory or merchandise in the possession of wholesalers, retailers or other customers. 19 25 4.24. Orders, Commitments and Returns. The aggregate of all accepted and unfilled orders for the merchandise or services entered into by ARM does not exceed an amount which can reasonably be expected to be filled in the ordinary course of business on a schedule which will maintain satisfactory customer relationships, and the aggregate of all contracts or commitments for the purchase of products or services by ARM does not exceed an amount which is reasonable for its anticipated volumes of business (all of which orders, contracts and commitments were made in the ordinary course of business). Except as set forth in the ARM Disclosure Letter, as of the date of this Agreement, there are no asserted, or if unasserted, sustainable, claims to return merchandise or refund payments for services of ARM by reason of alleged over shipments, defective merchandise, breach of warranty or otherwise. There is no merchandise in the hands of customers under any understanding that such merchandise is returnable other than pursuant to the standard returns policy set forth in ARM's contracts. ARM and the Shareholders do not know and have not received any oral or written notice that either the execution and delivery of this Agreement or the consummation of the transactions contemplated hereby will result in any cancellations or withdrawals of accepted and unfilled orders for the sale of ARM's services. 4.25. Customers and Suppliers. The ARM Disclosure Letter contains an accurate and complete list of the names and addresses of the 20 largest customers to whom ARM has sold or leased products or services during the past two fiscal years and the 10 largest suppliers from whom ARM has purchased supplies during the past two fiscal years. Neither the Shareholders nor ARM has received any indication from any customer or supplier whose name appears on such list (or otherwise has any reason to believe) that such customer or supplier will not continue as a customer or supplier of ENVOY after the Closing. Except as set forth in the ARM Disclosure Letter, no customer accounted for more than 5% of ARM's revenues for the year ended December 31, 1997. 4.26 Government Contracts. (a) Except as set forth on the ARM Disclosure Letter, ARM is not a party to any government contracts. (b) ARM has not been suspended or barred from bidding on contracts or subcontracts for any agency or instrumentality of the United States Government or any state or local government, nor, to the Knowledge of the Principals, has any suspension or debarment action been threatened or commenced. There is no valid basis for ARM's suspension or debarment from bidding on contracts or subcontracts for any agency of the United States Government or any state or local government. (c) Except as set forth in the ARM Disclosure Letter, ARM has not been, nor is it now being, audited, or investigated by any government agency, or the inspector general or auditor general or similar functionary of any agency or instrumentality, nor, to the Knowledge of the Principals, has such audit or investigation been threatened. 20 26 (d) ARM has no dispute pending before a contracting office of, nor any current claim (other than the Accounts Receivable) pending against, any agency or instrumentality of the United States Government or any state or local government, relating to a contract. (e) ARM has not, with respect to any government contract, received a cure notice advising ARM that it is or was in default or would, if it failed to take remedial action, be in default under such contract. (f) ARM has not submitted any inaccurate, untruthful, or misleading cost or pricing data, certification, bid, proposal, report, claim, or any other information relating to a contract to any agency or instrumentality of the United States Government or any state or local government. (g) No employee, agent, consultant, representative, or affiliate of ARM is in receipt or possession of any competitor or government proprietary or procurement sensitive information related to ARM's business under circumstances where there is reason to believe that such receipt or possession is unlawful or unauthorized. (h) Each of ARM's government contracts has been issued, awarded or novated to ARM in ARM's name. 4.27 Certain Payments. Neither ARM nor any director, officer, agent or employee of ARM or any other person associated with or acting for or on behalf of ARM, has directly or indirectly at any time used funds for any illegal purpose or in violation of any Law, including, without limitation, the making of any improper political contribution, bribe or kickback. 4.28. No Breach. Each arrangement (whether evidenced by a written document or otherwise and of whatever type) referred to in this Agreement or in the ARM Disclosure Letter or any Exhibit hereto under which ARM has any right, interest or obligation is in full force and effect and ARM has in all respects performed all material obligations to be performed by it thereunder; there have been no threatened cancellations thereof nor outstanding disputes thereunder, and ARM has not breached any provision of, nor does there exist any default by ARM under, or, to the Knowledge of the Principals, any default by other parties under, or event (including the execution and delivery of this Agreement and the consummation of the transactions contemplated hereby) which is, or with the giving of notice or the passage of time or both would become, a breach or default in any material respect under the terms of any such arrangement. 4.29. Investment Intent. Each of the Shareholders has such knowledge and experience in financial and business matters that he is capable of evaluating the risks and merits associated with the acquisition of the ENVOY Common Stock and each Shareholder is acquiring the ENVOY Common Stock for his own account and not with a present view to any resale or distribution thereof. Each Shareholder will not sell or otherwise dispose of the ENVOY Common Stock, or any interest therein in violation of the Securities Act of 1933, as amended or any state securities laws. 21 27 4.30. Consents and Approvals. The Shareholders and ARM have obtained all consents, approvals, authorizations or orders of third parties, including governmental authorities, necessary for the authorization, execution and performance of this Agreement by the Shareholders and ARM. 4.31 Pooling of Interests. ARM has not taken or failed to take any action which, to the Knowledge of the Principals, would prevent the accounting for the Merger as a pooling of interests in accordance with Accounting Principles Board Opinion No. 16, the interpretative releases issued pursuant thereto, and the pronouncements of the SEC. 4.32 No Brokers. Except as set forth in the ARM Disclosure Letter, ARM has not entered into any contract, arrangement or understanding with any person or firm which may result in the obligation of ARM to pay any finder's fees, brokerage or agent's commissions or other like payments in connection with the negotiations leading to this Agreement or the consummation of the transactions contemplated hereby. Except as set forth in the ARM Disclosure Letter, ARM is not aware of any claim for payment of any finder's fees, brokerage or agent's commissions or other like payments in connection with the negotiations leading to this Agreement or the consummation of the transactions contemplated hereby. 4.33 Notes Receivable from Shareholders; Guarantees of Shareholders. There are no receivables due to ARM from the Shareholders. Except as set forth in the ARM Disclosure Letter, no Shareholder is a guarantor on any ARM obligations or liabilities or a release of such guarantee has been obtained. 4.34 ENVOY Stock Ownership. ARM does not own any shares of ENVOY Common Stock or other securities convertible into ENVOY Common Stock. 4.35 Full Disclosure. All of the information provided by ARM, the Shareholders, and its or his representatives herein or in the ARM Disclosure Letter or in connection with this Agreement or the transactions contemplated hereby is true, correct, and complete in all material respects and no representation, warranty, or statement made by ARM in or in connection with this Agreement or the transactions contemplated hereby contains or will contain any untrue statement of a material fact or omits or will omit to state any material fact necessary to make such representation, warranty, or statement not misleading to ENVOY. Neither the Shareholders, nor any of the officers, employees or agents of ARM has withheld from ENVOY or its representatives disclosure of any event, condition, or fact that such officer, shareholder, employee or agent knows could cause or constitute an ARM Material Adverse Effect. 22 28 ARTICLE 5. REPRESENTATIONS AND WARRANTIES OF ENVOY AND MERGER SUB Except as set forth in the disclosure letter delivered at or prior to the execution hereof to ARM and the Shareholders (the "ENVOY Disclosure Letter"), ENVOY and Merger Sub represent and warrant to ARM and the Shareholders as of the date of this Agreement as follows: 5.1 Existence; Good Standing; Corporate Authority; Compliance With Law. Each of ENVOY and Merger Sub is a corporation duly incorporated, validly existing and in good standing under the laws of the state of its incorporation. ENVOY is duly licensed or qualified to do business as a foreign corporation and is in good standing under the laws of any other state of the United States in which the character of the properties owned or leased by it therein or in which the transaction of its business makes such qualification necessary, except where the failure to be so qualified would not have a material adverse effect on the business, results of operations or financial condition of ENVOY (an "ENVOY Material Adverse Effect"). ENVOY has all requisite corporate power and authority to own, operate and lease its properties and carry on its business as now conducted. Neither ENVOY nor any of its properties or assets is in violation of any order of any court, governmental authority or arbitration board or tribunal, or any law, ordinance, governmental rule or regulation to which ENVOY is subject, where such violation would have an ENVOY Material Adverse Effect. ENVOY has all licenses, permits and other authorizations and has taken all actions required by applicable law or governmental regulations in connection with its business as now conducted, except where the failure to obtain any such item or to take any such action would not have an ENVOY Material Adverse Effect. 5.2 Authorization, Validity and Effect of Agreements. Each of ENVOY and Merger Sub has the requisite corporate power and authority to execute and deliver this Agreement and all agreements and documents contemplated hereby. The consummation by each of ENVOY and Merger Sub of the transactions contemplated hereby has been duly authorized by all requisite corporate action. This Agreement constitutes, and all agreements and documents contemplated hereby (when executed and delivered pursuant hereto for value received) will constitute, the valid and legally binding obligations of each of ENVOY and Merger Sub, enforceable in accordance with their respective terms, subject to applicable bankruptcy, insolvency, moratorium or other similar laws relating to creditors' rights and general principles of equity. 5.3 Capitalization. The authorized capital stock of ENVOY consists of (i) 48,000,000 shares of Common Stock, no par value per share ("ENVOY Common Stock") of which 16,575,822 shares are issued and outstanding as of December 31, 1997; and (ii) 12,000,000 shares of preferred stock, no par value per share ("ENVOY Preferred Stock"), of which (a) 4,800,000 shares have been designated Series A Preferred Stock issuable only upon the exercise of stock purchase rights pursuant to ENVOY's Shareholder Rights Plan and (b) 3,730,233 shares have been designated as Series B Convertible Preferred Stock, all of which have been authorized and are currently issued and outstanding. ENVOY has no outstanding bonds, debentures, notes or other obligations the holders 23 29 of which have the right to vote (or which are convertible into or exercisable for securities having the right to vote) with the shareholders of ENVOY on any matter. All issued and outstanding shares of ENVOY Common Stock and ENVOY Preferred Stock are duly authorized, validly issued, fully paid, nonassessable and free of preemptive rights. Other than as provided for in the ENVOY Disclosure Letter, there are no options, warrants, calls, subscriptions, convertible or redeemable securities, or other rights, agreements or commitments which obligate ENVOY to issue, redeem, transfer or sell any shares of capital stock of ENVOY. 5.4 Merger Sub. Merger Sub has been formed to effect the transactions contemplated by this Agreement. The authorized capital stock of Merger Sub consists of 1,000 shares of common stock, no par value. Each of the outstanding shares of capital stock of Merger Sub is duly authorized, validly issued, fully paid and nonassessable, and is owned by ENVOY free and clear of all liens, pledges, security interests, claims or other encumbrances. Merger Sub has not engaged in any activities other than in connection with the transactions contemplated by this Agreement. 5.5 No Violation. Neither the execution and delivery by ENVOY and Merger Sub of this Agreement, nor the consummation by ENVOY and Merger Sub of the transactions contemplated hereby in accordance with the terms hereof, will: (i) conflict with or result in a breach of any provisions of the Charter or Bylaws of ENVOY or Merger Sub; (ii) conflict with, result in a breach of any provision of or the modification or termination of, constitute a default under, or result in the creation or imposition of any lien, security interest, charge, or encumbrance upon any of the assets of ENVOY or Merger Sub pursuant to any material commitment, lease, contract, or other material agreement or instrument to which ENVOY or Merger Sub is a party; or (iii) violate any order, arbitration award, judgment, writ, injunction, decree, statute, rule, or regulation applicable to ENVOY or Merger Sub. 5.6 SEC Documents. Prior to the date hereof, ENVOY has delivered to the Shareholders copies of all filings made by ENVOY with the Securities and Exchange Commission since December 31, 1996 (the "ENVOY Reports"). The ENVOY Reports (i) were prepared in all material respects in accordance with the applicable requirements of the Exchange Act and the rules and regulations promulgated thereunder, and (ii) as of their respective dates, did not contain any untrue statement of a material fact or omit to state a material fact required to be stated therein or necessary to make the statements made therein, in the light of the circumstances under which they were made, not misleading. Each of the consolidated balance sheets included in or incorporated by reference into the ENVOY Reports (including the related notes and schedules) fairly presents the consolidated financial position of ENVOY as of its date and each of the consolidated statements of income, retained earnings and cash flows included in or incorporated by reference into the ENVOY Reports (including any related notes and schedules) fairly presents the results of operations, retained earnings or cash flows of ENVOY for the periods set forth therein (subject, in the case of unaudited statements, to normal year-end audit adjustments which would not be material in amount or effect) in each case in accordance with generally accepted accounting principles consistently applied during the periods involved, except as may be noted therein, and such financial statements have been 24 30 prepared from the books and records of ENVOY. These representations shall be deemed to be made with respect to ENVOY Reports filed subsequent to the date hereof at the time of their filing. 5.7 Litigation. Except as set forth in the ENVOY Disclosure Letter, there are no actions, suits or proceedings pending against ENVOY or, to the actual knowledge of the executive officers of ENVOY, overtly threatened in writing against ENVOY, at law or in equity, or before or by any federal or state commission, board, bureau, agency or instrumentality, that are reasonably likely to have an ENVOY Material Adverse Effect. There are no judgments, orders, injunctions, decrees, stipulations or awards (whether rendered by a court or administrative agency or by arbitration) against ENVOY, its subsidiaries or their respective properties or business which would have an ENVOY Material Adverse Effect. 5.8 Absence of Certain Changes. Since September 30, 1997, there has not been (i) any material adverse change in the financial condition, results of operations, business, prospects, assets or liabilities (contingent or otherwise, whether due or to become due, known or unknown), of ENVOY, except for changes in the ordinary course of business consistent with historical experience resulting from the seasonal nature of ENVOY's business or (ii) any extraordinary dividend declared or paid or distribution made on the capital stock of ENVOY or any capital stock thereof redeemed or repurchased. 5.9 No Brokers. Except as set forth in the ENVOY Disclosure Letter, ENVOY has not entered into any contract, arrangement or understanding with any person or firm which may result in the obligation of ARM, the Shareholders, Merger Sub or ENVOY to pay any finder's fees, brokerage or agent's commissions or other like payments in connection with the negotiations leading to this Agreement or the consummation of the transactions contemplated hereby. ENVOY is not aware of any claim for payment of any finder's fees, brokerage or agent's commissions or other like payments in connection with the negotiations leading to this Agreement or the consummation of the transactions contemplated hereby. 5.10 ARM Capital Stock Ownership. Neither ENVOY nor Merger Sub owns any shares of capital stock of ARM or other securities convertible into capital stock of ARM. 5.11 ENVOY Common Stock. The issuance and delivery by ENVOY of shares of ENVOY Common Stock in connection with the Merger and this Agreement have been duly and validly authorized by all necessary corporate action on the part of ENVOY. The shares of ENVOY Common Stock to be issued in connection with the Merger, the Acquisition and this Agreement, when issued in accordance with the terms of this Agreement, will be validly issued, fully paid and nonassessable and free of preemptive rights. 5.12 Pooling of Interests. ENVOY has not taken or failed to take any action which, to the actual knowledge of the executive officers of ENVOY, would prevent the accounting for the Merger as a pooling of interests in accordance with Accounting Principles Board Opinion No. 16, the interpretative releases issued pursuant thereto, and the pronouncements of the SEC. 25 31 5.13. Consents and Approvals. ENVOY and Merger Sub have obtained all consents, approvals, authorizations or orders of third parties, including governmental authorities, necessary for the authorization, execution and performance of this Agreement by ENVOY and Merger Sub. ARTICLE 6. COVENANTS 6.1 Covenants of ENVOY, ARM and Shareholders. During the period from the date hereof and continuing until the Effective Time (except as expressly contemplated or permitted hereby, or to the extent that the other parties shall otherwise consent in writing) each of ENVOY, ARM and the Shareholders covenants with the others that, insofar as the obligations relate to it: (a) Except as and to the extent required by law, ENVOY, ARM and the Shareholders hereby agree not to disclose or use, and each shall cause its representatives not to disclose or use, any confidential information with respect to the other party hereto furnished, or to be furnished, by such other party or their representatives in connection herewith at any time or in any manner other than in connection with its evaluation of the Merger. Except as required by law, and as set forth in this subparagraph (a), neither ARM nor any of their representatives shall make any public statements regarding the Merger or this Agreement without the prior approval of ENVOY. ENVOY may make such statements, disclosures and filings as it is advised by its counsel are necessary or appropriate for a public company. The parties hereby confirm the terms of the Nondisclosure Agreement dated August 26, 1997 between ENVOY and ARM, agree that its terms and conditions continue in effect and that such agreement shall remain in full force and effect in the event the Merger is not effective for any reason. (b) ENVOY, ARM and the Shareholders shall cooperate and promptly prepare and file notifications as required under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 ("HSR"). 6.2 Covenants of the Shareholders and ARM. The Shareholders and ARM covenant and agree that between the date hereof and continuing until the Effective Time (except as otherwise expressly contemplated or permitted hereby, or to the extent that ENVOY shall otherwise consent in writing): (a) ARM shall carry on its business in the usual, regular and ordinary course in substantially the same manner as heretofore conducted and shall use all reasonable efforts to preserve intact its present business organizations, maintain its rights and franchises and preserve its relationships with customers, suppliers and others having business deals with it to the end that ARM's good will and ongoing business shall not be impaired in any material respect at the Effective Time. 26 32 (b) From the date hereof to the Effective Time, ARM shall allow all designated officers, attorneys, accountants and other representatives of ENVOY access at all reasonable times during regular business hours to the records and files, correspondence, audits and properties, as well as to all information relating to commitments, contracts, titles and financial position, or otherwise pertaining to the business and affairs, of ARM. (c) Prior to the Effective Time, each of ARM and the Shareholders agrees that it shall, and shall direct and use its best efforts to cause its officers, employees, advisors, accountants and attorneys (the "Representatives") not to solicit or entertain offers in any manner, encourage, discuss, accept or consider any proposal from a third party or its representative, engage in any written or verbal discussions or negotiations concerning or enter into any agreements, understandings or contracts relating to any merger, consolidation, liquidation, dissolution, acquisition, business combination or purchase of all or any significant asset of (other than sales of inventory in the ordinary course), or any equity interest in, directly or indirectly, ARM, or providing for or requiring ARM to abandon, terminate or fail to consummate the Merger. ARM and the Shareholders acknowledge and agree that ENVOY has refrained from pursuing and considering other acquisition arrangements with the consequence that the opportunities and benefits of them are foregone or delayed and that ENVOY has expended significant time and effort to evaluate the Merger and, in conjunction therewith, ARM and the Shareholders acknowledge that ENVOY has incurred significant expense and fees through preparation, travel and fees of financial, legal and accounting advisors. (d) ARM will make all normal and customary repairs, replacements, and improvements to its facilities, will not dispose of any material assets other than in the ordinary course of business without the prior written consent of ENVOY, and without limiting the generality of the foregoing or the covenants set forth in 6.2(a), ARM will not, without the prior written consent of ENVOY: (i) change its articles of incorporation or code of regulations, or merge and consolidate with or into any entity or obligate itself to do so; (ii) declare, set aside or pay any cash dividend or other distribution on or in respect of its capital stock, or any redemption, retirement or purchase with respect to its capital stock or issue any additional shares of its capital stock; (iii) discharge or satisfy any lien, charge, encumbrance or indebtedness outside the ordinary course of business, except those required to be discharged or satisfied; (iv) authorize, guarantee or incur indebtedness except in the ordinary course of business; 27 33 (v) make any capital expenditures or capital additions or betterments, or commitments therefor; (vi) loan funds to any person (other than reasonable travel advances in the ordinary course of business); (vii) institute, settle or agree to settle any litigation, action or proceeding before any court or governmental body; (viii) mortgage, pledge or subject to any other encumbrance any of its property or assets, tangible or intangible other than purchase money indebtedness incurred in the ordinary course of business subject to any limitations contained in this Section 6.2(b) and liens for taxes not yet due and payable; (ix) authorize any compensation increases of any kind whatsoever for any employee, provided ARM shall pay owing or accrued deferred compensation; (x) engage in any transaction that is not in the ordinary course of business; or (xi) enter into any material contract, including leases and real estate agreements, other than contracts with customers and dealers in the ordinary course of business. Notwithstanding the foregoing, ENVOY and ARM shall from time to time consult with each other regarding the business plans of ARM. (e) Without the prior written consent of ENVOY, neither ARM nor the Shareholders shall take any action which would cause or tend to cause the conditions upon the obligations of the parties hereto to effect the transactions contemplated hereby not to be fulfilled; including without limitation, taking, causing to be taken, or permitting or suffering to be taken or to exist any action, condition or thing which would cause the representations and warranties made by ARM herein not to be true, correct and accurate as of the Closing Date. (f) ARM shall promptly provide to ENVOY unaudited monthly and quarterly financial statements of ARM. (g) From and after the date hereof, neither ARM nor the Shareholders shall (i) knowingly take any action, or knowingly fail to take any action, that would jeopardize the treatment of the Merger as a "pooling of interests" for accounting purposes; (ii) knowingly take any action, or knowingly fail to take any action, that would jeopardize qualification of the Merger as a reorganization within the meaning of Section 368(a)(2)(E) of the Code; or 28 34 (iii) enter into any contract, agreement, commitment or arrangement with respect to either of the foregoing. (h) Shareholder Representative: (i) ENVOY shall be entitled to rely upon any communication or writings given or executed by the Shareholder Representative (as defined in Section 8.3(a) hereto). All notices to be sent to a Shareholder pursuant to this Agreement may be addressed to the Shareholder Representative and any notice so sent shall be deemed notice to the Shareholders hereunder. Each Shareholder hereby consents and agrees that the Shareholder Representative is authorized to accept notice on behalf of the Shareholders pursuant hereto. (ii) The Shareholder Representative is hereby appointed and constituted the true and lawful attorney-in-fact of each Shareholder, with full power in his or her name and on his or her behalf to act according to the terms of this Agreement in the absolute discretion of the Shareholder Representative; and in general to do all things and to perform all acts in connection therewith, including, without limitation, executing and delivering all agreements, certificates, receipts, instructions and other instruments contemplated by or deemed advisable in connection with this Agreement. This power of attorney and all authority hereby conferred is granted subject to the interest of the Shareholders hereunder and in consideration of the mutual covenants and agreements made herein, and shall be irrevocable and shall not be terminated by any act of the Shareholders, by operation of law, whether by the Shareholder's death or any other event. (i) Prior to the Closing Date, ARM shall terminate all Plans which are qualified plans under Section 401(a) of the Code. (j) Prior to the Closing Date, ARM and the Shareholders shall obtain a release of any guarantees on any ARM obligations or liabilities, and ENVOY shall use its reasonable best efforts to assist the Shareholders in obtaining such release. 6.3 Covenants of ENVOY. ENVOY covenants and agrees that between the date hereof and continuing until the Effective Time (except as expressly contemplated or permitted hereby, or to the extent that ARM shall otherwise consent in writing): (a) ENVOY shall promptly prepare and submit to the Nasdaq National Market a listing application covering the shares of ENVOY Common Stock issuable in the Merger, and shall use its best efforts to obtain, prior to the Effective Time, approval for the listing of such ENVOY Common Stock, subject to official notice of issuance. 29 35 (b) ENVOY shall promptly send to ARM copies of all filings with the Securities and Exchange Commission. (c) Without the prior written consent of ARM, ENVOY shall not take any action which would cause or tend to cause the conditions upon the obligations of the parties hereto to effect the transactions contemplated hereby not to be fulfilled; including without limitation, taking, causing to be taken, or permitting or suffering to be taken or to exist any action, condition or thing which would cause the representations and warranties made by ENVOY herein not to be true, correct and accurate as of the Closing Date. (d) From and after the date hereof and until the Effective Time, ENVOY shall not (i) knowingly take any action, or knowingly fail to take any action, that would jeopardize the treatment of the Merger as a "pooling of interests" for accounting purposes; (ii) knowingly take any action, or knowingly fail to take any action, that would jeopardize qualification of the Merger as a reorganization within the meaning of Section 368(a)(2)(E) of the Code; or (iii) enter into any contract, agreement, commitment or arrangement with respect to either of the foregoing. (e) ENVOY shall report post-Merger combined results in a Current Report on Form 8-K no later than 30 days after the end of the first calendar month in which combined operating results of ARM and ENVOY are included. ARTICLE 7. CONDITIONS 7.1 Conditions to Each Party's Obligation to Effect the Merger. The respective obligation of ENVOY, ARM and the Shareholders to effect the Merger and Acquisition shall be subject to the fulfillment at or prior to the Closing Date of the following conditions: (a) No action or proceeding shall have been instituted before a court or other governmental body by any governmental agency or public authority to restrain or prohibit the transactions contemplated by this Agreement or to obtain an amount of damages or other material relief in connection with the execution of the Agreement or the related agreements or the consummation of the Merger; and no governmental agency shall have given notice to any party hereto to the effect that consummation of the transactions contemplated by this Agreement would constitute a violation of any law or that it intends to commence proceedings to restrain consummation of the Merger. (b) All consents, authorizations, orders and approvals of (or filings or registrations with) any governmental commission, board or other regulatory body, any lenders, lessors or other third parties, required in connection with the execution, delivery and performance of this Agreement shall have been obtained or made (including the expiration or termination of the waiting period for the HSR filings),except for filings in connection with the Merger and any 30 36 other documents required to be filed after the Effective Time and except where the failure to have obtained or made any such consent, authorization, order, approval, filing or registration would not have a material adverse effect on the business of ENVOY and ARM taken as a whole, following the Effective Time. (c) ENVOY shall have received copies of all resolutions adopted by the Board of Directors and Shareholders of ARM in connection with this Agreement and the transactions contemplated hereby. ARM and the Shareholders shall have received from ENVOY and Merger Sub copies of all resolutions adopted by the Board of Directors of each respective company and the shareholder of Merger Sub in connection with this Agreement and the transactions contemplated hereby. (d) ENVOY and the Shareholders shall have entered into a Registration Rights Agreement in substantially the form attached hereto as Exhibit 7.1. (e) ENVOY and ARM shall have received an opinion of Bass, Berry & Sims PLC, generally to the effect that (i) the Merger qualifies as a reorganization under Section 368(a)(2)(E) of the Code, (ii) no material gain or loss will be recognized by ENVOY or ARM as a result of the Merger, (iii) the Shareholders who receive solely ENVOY Common Stock and cash in lieu of a fractional share will recognize no gain or loss for federal income tax purposes with respect to the ENVOY Common Stock received in the Merger. 7.2 Conditions to Obligation of ARM and the Shareholders to Effect the Merger. The obligation of ARM and the Shareholders to effect the Merger shall be subject to the fulfillment at or prior to the Closing Date of the following conditions: (a) ENVOY shall have performed its agreements contained in this Agreement required to be performed on or prior to the Closing Date and the representations and warranties of ENVOY and Merger Sub contained in this Agreement and in any document delivered in connection herewith shall be true and correct as of the Closing Date, and ARM and the Shareholders shall have received a certificate of the President or the Chief Financial Officer of ENVOY, dated the Closing Date, certifying to such effect. (b) ARM and the Shareholders shall have received a written opinion, dated as of the Closing Date, from the legal counsel of ENVOY, in form and substance satisfactory to it, as to certain matters agreed upon by legal counsel of ENVOY and ARM. 7.3 Conditions to Obligation of ENVOY and Merger Sub to Effect the Merger. The obligations of ENVOY and Merger Sub to effect the Merger shall be subject to the fulfillment at or prior to the Closing Date of the following conditions: (a) Each of ARM and the Shareholders shall have performed its agreements contained in this Agreement required to be performed on or prior to the Closing Date, and 31 37 the representations and warranties of ARM and the Shareholders contained in this Agreement and in any document delivered in connection herewith shall be true and correct as of the Closing Date, and ENVOY shall have received a certificate of the Chief Executive Officer of ARM and the Shareholders, dated the Closing Date, certifying to such effect. (b) ENVOY shall be satisfied that the Merger will qualify for accounting by ENVOY as a pooling of interests under generally accepted accounting principles and under applicable rules and regulations of the Securities and Exchange Commission. In connection therewith, ENVOY shall have received, on or before the Closing Date, a letter from each of Ernst & Young LLP and Arthur Andersen LLP (or any other accountants of ENVOY's choosing) dated as of the Closing Date to the effect that the transactions contemplated by this Agreement may be treated by ENVOY as a "pooling of interests" for accounting purposes. (c) From December 31, 1997 through the Effective Time, there shall not have occurred any material change in the financial condition, business, operations or prospects of ARM. (d) ENVOY shall have received a written opinion, dated as of the Closing Date, from the legal counsel of ARM, in form and substance satisfactory to it, as to certain matters agreed upon by legal counsel of ENVOY and ARM. (e) ENVOY shall have received a written opinion from ENVOY's financial advisor that the Merger is fair, from a financial point of view, to ENVOY. ARTICLE 8. INDEMNIFICATION 8.1 General Indemnification by the Shareholders. Each of the Shareholders, jointly and severally, covenants and agrees to indemnify, defend, protect and hold harmless ENVOY, Merger Sub and the Surviving Corporation and their respective officers, directors, employees, shareholders, assigns, successors and affiliates (individually, an "Indemnified Party" and collectively, "Indemnified Parties") from, against and in respect of: (a) all liabilities, losses, claims, damages, punitive damages, causes of action, lawsuits, administrative proceedings (including informal proceedings), investigations, audits, demands, assessments, adjustments, judgments, settlement payments, deficiencies, penalties, fines, interest (including interest from the date of such damages) and costs and expenses (including without limitation reasonable attorneys' fees and disbursements of every kind, nature and description) (collectively, "Damages") suffered, sustained, incurred or paid by the ENVOY Indemnified Parties in connection with, resulting from or arising out of, directly or indirectly: 32 38 (i) any breach of any representation or warranty of any of the Shareholders or ARM set forth in this Agreement or any schedule or certificate, delivered by or on behalf of any of the Shareholders or ARM in connection herewith; or (ii) any nonfulfillment of any covenant or agreement by any of the Shareholders or, prior to the Effective Time, ARM, under this Agreement; or (iii) the business, operations or assets of ARM prior to the Closing Date or the actions or omissions of ARM directors, officers, shareholders, employees or agents prior to the Closing Date, other than Damages arising from matters expressly disclosed in the ARM Disclosure Letter, this Agreement or the schedules to this Agreement. (b) any and all Damages incident to any of the foregoing or to the enforcement of this Section 8.1. 8.2 Expiration and Limitation. Notwithstanding the above: (a) the indemnification obligations under this Article 8, or under any certificate or writing furnished in connection herewith, shall terminate at the date that is the later of clause (i) or (ii) of this Section 8.2(a): (i) the 30th day following receipt of the independent audit of financial statements containing combined operations of ENVOY and ARM for the period ending December 31, 1998; or (ii) the final resolution of claims or demands pending as of the relevant dates described in clause (i) of this Section 8.2(a) (such claims referred to as "Pending Claims"). (b) the aggregate amount of the Shareholders' liability under this Article 8 shall not exceed the Merger Consideration valued by multiplying the number of shares of Common Stock issued to the Shareholders by the closing price of ENVOY Common Stock on the Nasdaq National Market on the date of the Effective Time (the "Closing Price"); and Claims (as hereinafter defined) shall be paid by the Shareholder in shares of ENVOY Common Stock, valued at the Closing Price (so long as the Shareholders own shares of ENVOY Common Stock received in the Merger); and In the event the Shareholders no longer own sufficient shares of ENVOY Common Stock received in the Merger, the Shareholders must pay to ENVOY in cash an amount equal to the value of the number of shares determined by the paragraph immediately above plus an amount 33 39 equal to that received above the Closing Price in the sale of such shares that would have been used to satisfy the Claim. (c) there shall be no liability for indemnification under Section 8.1 unless, and solely to the extent that, the aggregate amount of Damages exceeds $100,000, provided, however, that at such time as the aggregate amount of Damages exceeds $100,000, the Shareholders shall be liable for the full amount of Damages. 8.3 Indemnification Procedures. All claims or demands for indemnification under this Article 8 ("Claims") shall be asserted and resolved as follows: (a) In the event that any Indemnified Party has a Claim against any party obligated to provide indemnification pursuant to Section 8.1 hereof (the "Indemnifying Party") which does not involve a Claim being asserted against or sought to be collected by a third party, the Indemnified Party shall with reasonable promptness notify Michael S. McIntyre or his designated successor as the representative of the Shareholders (the "Shareholder Representative") of such Claim, specifying the nature of such Claim and the amount or the estimated amount thereof to the extent then feasible (the "Claim Notice"). If the Shareholder Representative does not notify the Indemnified Party within fifteen (15) days after the date of delivery of the Claim Notice that the Indemnifying Party disputes such Claim, with a detailed statement of the basis of such position, the amount of such Claim shall be conclusively deemed a liability of the Indemnifying Party hereunder. In case an objection is made in writing in accordance with this Section 8.3(a), the Indemnified Party shall respond in a written statement to the objection within fifteen (15) days and, for sixty (60) days thereafter, attempt in good faith to agree upon the rights of the respective parties with respect to each of such Claims (and, if the parties should so agree, a memorandum setting forth such agreement shall be prepared and signed by both parties). (b) (i) In the event that any Claim for which the Indemnifying Party would be liable to an Indemnified Party hereunder is asserted against an Indemnified Party by a third party (a "Third Party Claim"), the Indemnified Party shall deliver a Claim Notice to the Shareholder Representative. The Shareholder Representative shall have fifteen (15) days from date of delivery of the Claim Notice (the "Notice Period") to notify the Indemnified Party (A) whether the Indemnifying Party disputes liability to the Indemnified Party hereunder with respect to the Third Party Claim, and, if so, the basis for such a dispute, and (B) if such party does not dispute liability, whether or not the Indemnifying Party desires, at the sole cost and expense of the Indemnifying Party, to defend against the Third Party Claim, provided that the Indemnified Party is hereby authorized (but not obligated), prior to and during the Notice Period, to file any motion, answer or other pleading and to take any other action which the Indemnified Party shall deem necessary or appropriate to protect the Indemnified Party's interests. 34 40 (ii) In the event that the Shareholder Representative notifies the Indemnified Party within the Notice Period that the Indemnifying Party does not dispute the Indemnifying Party's obligation to indemnify with respect to the Third Party Claim, the Indemnifying Party shall defend the Indemnified Party against such Third Party Claim by appropriate proceedings, provided that, unless the Indemnified Party otherwise agrees in writing, the Indemnifying Party may not settle any Third Party Claim (in whole or in part) if such settlement does not include a complete and unconditional release of the Indemnified Party. If the Indemnified Party desires to participate in, but not control, any such defense or settlement, the Indemnified Party may do so at its sole cost and expense. If the Indemnifying Party elects not to defend the Indemnified Party against a Third Party Claim, whether by failure of such party to give the Indemnified Party timely notice as provided herein or otherwise, then the Indemnified Party, without waiving any rights against such party, may settle or defend against such Third Party Claim in the Indemnified Party's sole discretion and the Indemnified Party shall be entitled to recover from the Indemnifying Party the amount of any settlement or judgment and, on an ongoing basis, all indemnifiable costs and expenses of the Indemnified Party with respect thereto, including interest from the date such costs and expenses were incurred. (iii) If at any time, in the reasonable opinion of the Indemnified Party, notice of which shall be given in writing to the Shareholder Representative, any Third Party Claim seeks material prospective relief which could have an adverse effect on any Indemnified Party or the Surviving Corporation or any subsidiary, the Indemnified Party shall have the right to control or assume (as the case may be) the defense of any such Third Party Claim and the amount of any judgment or settlement and the reasonable costs and expenses of defense shall be included as part of the indemnification obligations of the Indemnifying Party hereunder. If the Indemnified Party elects to exercise such right, the Indemnifying Party shall have the right to participate in, but not control, the defense of such Third Party Claim at the sole cost and expense of the Indemnifying Party. (c) Nothing herein shall be deemed to prevent the Indemnified Party from making a Claim, and an Indemnified Party may make a Claim hereunder, for potential or contingent Damages provided the Claim Notice sets forth the specific basis for any such potential or contingent claim or demand to the extent then feasible and the Indemnified Party has reasonable grounds to believe that such Claim may be made. (d) Subject to the provisions of Section 8.2, the Indemnified Party's failure to give reasonably prompt notice as required by this Section 8.3 of any actual, threatened or possible claim or demand which may give rise to a right of indemnification hereunder shall not relieve the Indemnifying Party of any liability which the Indemnifying Party may have to the Indemnified Party unless the failure to give such notice materially and adversely prejudiced the Indemnifying Party. 35 41 (e) The parties will make appropriate adjustments for any Tax benefits, Tax detriments or insurance proceeds in determining the amount of any indemnification obligation under this Article 8, provided that no Indemnified Party shall be obligated to continue pursuing any payment pursuant to the terms of any insurance policy. 8.4 Survival of Representations, Warranties and Covenants. All representations, warranties and covenants made by ARM, the Shareholders, ENVOY and Merger Sub or pursuant to this Agreement or in any document delivered pursuant hereto shall be deemed to have been made on the date of this Agreement (except as otherwise provided herein) and, if a Closing occurs, as of the Closing Date. The representations of ARM and the Shareholders will survive the Closing and will remain in effect until, and will expire upon, the termination of the indemnification obligations as provided in Section 8.2. 8.5 Remedies Cumulative. The remedies set forth in this Article 8 are cumulative and shall not be construed to restrict or otherwise affect any other remedies that may be available to the Indemnified Parties under any other agreement or pursuant to statutory or common law. ARTICLE 9. NONCOMPETITION 9.1 Prohibited Activities. Each of the Shareholders agrees that such Shareholder will not, for a period of five (5) years following the Closing Date, for any reason whatsoever, directly or indirectly, for himself, herself or on behalf of or in conjunction with any other person, persons, company, partnership, corporation or business of whatever nature: (a) engage, as an officer, director, shareholder, owner, partner, member, joint venturer, or in a managerial capacity, whether as an employee, independent contractor, consultant or adviser, or as a sales representative, in any business selling any products or services in direct competition with ENVOY in the continental United States (the "Territory"); (b) call upon any person who is, at that time, within the Territory, an employee of ENVOY in a managerial capacity for the purpose or with the intent of enticing such employee away from or out of the employ of ENVOY; (c) call upon any person who is or entity that is, at that time, or that has been, within one year prior to that time, a customer of ENVOY within the Territory for the purpose of soliciting or selling products or services in competition with ENVOY within the Territory; or (d) call upon any prospective acquisition candidate that was, to the Knowledge of the Shareholder, either called upon by ENVOY as a prospective acquisition candidate or was the subject of an acquisition analysis by ENVOY. The Shareholder, to the extent lacking the knowledge described in the preceding sentence, shall immediately cease all contact with 36 42 such prospective acquisition candidate upon being informed that ENVOY had called upon such candidate or made an acquisition analysis thereof. Notwithstanding the above, the foregoing covenant shall not be deemed to prohibit the Shareholders from acquiring as an investment not more than one percent (1%) of the capital stock of a competing business whose stock is traded on a national securities exchange or over-the-counter market. For purposes of this Article 9, the term "ENVOY" includes all subsidiaries of ENVOY (including without limitation ARM and any companies ENVOY has resolved to acquire). 9.2 Confidentiality. Each Shareholder recognizes that by reason of his or its ownership of ARM and/or his employment by ARM and/or ENVOY, he or she has acquired confidential information and trade secrets concerning the operation of ARM, the use or disclosure of which could cause ARM or its affiliates or subsidiaries substantial loss and damages that could not be readily calculated and for which no remedy at law would be adequate. Accordingly, each Shareholder covenants and agrees with ARM and ENVOY that he will not at any time, except in performance of such Shareholder's obligations to ARM or with the prior written consent of ARM pursuant to authority granted by a resolution of the Board, directly or indirectly, disclose any secret or confidential information that he may learn or has learned by reason of his ownership of ARM or his employment by ARM and/or ENVOY, or any of their subsidiaries and affiliates, or use any such information in a manner detrimental to the interests of ARM or ENVOY, unless (i) such information becomes known to the public generally through no fault of any Shareholder, (ii) disclosure is required by law or the order of any governmental authority under color of law, or (iii) the disclosing party reasonably believes that such disclosure is required in connection with the defense of a lawsuit against the disclosing party, provided, that prior to disclosing any information pursuant to clause (i), (ii) or (iii) above, the Shareholder (as applicable) shall give prior written notice thereof to ENVOY and provide ENVOY with the opportunity to contest such disclosure and shall cooperate with efforts to prevent such disclosure. The term "confidential information" includes, without limitation, information not previously disclosed to the public by ARM's or ENVOY's management with respect to ARM's or ENVOY's, or any of their affiliates' or subsidiaries', products, facilities, and methods, trade secrets and other intellectual property, software, source code, systems, procedures, manuals, confidential reports, product price lists, customer lists, financial information (including the revenues, costs, or profits associated with any of ARM's products), business plans, prospects, or opportunities but shall exclude any information already in the public domain. 9.3 Damages. Because of the difficulty of measuring economic losses to ENVOY as a result of a breach of the foregoing covenant, and because of the immediate and irreparable damage that could be caused to ENVOY for which it would have no other adequate remedy, each Shareholder agrees that the foregoing covenant may be enforced by ENVOY in the event of breach by such Shareholder, by injunctions and restraining orders. 9.4 Reasonable Restraint. The parties agree that the foregoing covenants in this Article 9 impose a reasonable restraint on each Shareholder in light of the activities and business of ENVOY on the date of the execution of this Agreement, assuming the completion of the transactions 37 43 contemplated hereby, and the current plans of ENVOY; but it is also the intent of ENVOY and each Shareholder that such covenants be construed and enforced in accordance with the changing activities and business of ENVOY throughout the term of this covenant. The parties further agree that so long as a Shareholder is not an employee of ARM, in the event a Shareholder shall enter into a business or pursue other activities not in competition with ENVOY or similar activities or business in locations the operation of which, under such circumstances, does not violate Section 9.1(a) or the terms of any employment agreement with ENVOY, such Shareholder shall not be chargeable with a violation of this Article 9 if ENVOY shall thereafter enter the same, similar or a competitive (a) business, (b) course of activities or (c) location, as applicable. 9.5 Severability; Reformation. The covenants in this Article 9 are severable and separate, and the unenforceability of any specific covenant shall not affect the provisions of any other covenant. Moreover, in the event any court of competent jurisdiction shall determine that the scope, time or territorial restrictions set forth are unreasonable, then it is the intention of the parties that such restrictions be enforced to the fullest extent which the court deems reasonable, and the Agreement shall thereby be reformed. 9.6 Independent Covenant. All of the covenants in this Article 9 shall be construed as an agreement independent of any other provision in this Agreement, and the existence of any claim or cause of action of any Shareholder against ENVOY, whether predicated on this Agreement or otherwise, shall not constitute a defense to the enforcement by ENVOY of such covenants. The parties expressly acknowledge that the terms and conditions of this Article 9 are independent of the terms and conditions of any other agreements including, but not limited to, any employment agreements entered into in connection with this Agreement. It is specifically agreed that the period of five (5) years stated at the beginning of this Article 9 during which the agreements and covenants of each of the Shareholders made in this Article 9 shall be effective, shall be computed by excluding from such computation any time during which such Shareholder is found by a court of competent jurisdiction to have been in violation of any provision of this Article 9. The covenants contained in Article 9 shall not be affected by any breach of any other provision hereof by any party hereto and shall have no effect if the transactions contemplated by this Agreement are not consummated. 9.7 Materiality. ARM and the Shareholders hereby agree that the covenants set forth in this Article 9 are a material and substantial part of the transactions contemplated by this Agreement, supported by adequate consideration. ARTICLE 10. TERMINATION 10.1 Termination by Mutual Consent. This Agreement may be terminated and the Merger may be abandoned at any time prior to the Effective Time, by the mutual consent of ENVOY, ARM and the Shareholders. 38 44 10.2 Termination by Either ENVOY or ARM. This Agreement may be terminated and the Merger may be abandoned by action of the Board of Directors of ENVOY or by action of the Board of Directors and Shareholders of ARM if (a) the Merger shall not have been consummated by April 15, 1998, or (b) a United States federal or state court of competent jurisdiction or United States federal or state governmental, regulatory or administrative agency or commission shall have issued an order, decree or ruling or taken any other action permanently restraining, enjoining or otherwise prohibiting the transactions contemplated by this Agreement and such order, decree, ruling or other action shall have become final and non-appealable; provided, that the party seeking to terminate this Agreement pursuant to this clause (b) shall have used all reasonable efforts to remove such injunction, order or decree. 10.3 Termination by ARM and Shareholders. This Agreement may be terminated and the Merger may be abandoned at any time prior to the Effective Time if (a) there has been a breach by ENVOY or Merger Sub of any representation or warranty contained in this Agreement which would have or would be reasonably likely to have an ENVOY Material Adverse Effect, (b) there has been a material breach of any of the covenants or agreements set forth in this Agreement on the part of ENVOY, which breach is not curable or, if curable, is not cured within 30 days after written notice of such breach is given by ARM to ENVOY or (c) any of the conditions in Sections 7.1 or 7.2 has not been satisfied as of the Closing or if satisfaction of such a condition is or becomes impossible (other than through the failure of ARM or the Shareholders to comply with its obligations under this Agreement) and ARM and the Shareholders have not waived such condition on or before Closing. 10.4 Termination by ENVOY. This Agreement may be terminated and the Merger may be abandoned at any time prior to the Effective Time, by action of the Board of Directors of ENVOY, if (a) there has been a breach by ARM or the Shareholders of any representation or warranty contained in this Agreement which would have or would be reasonably likely to have an ARM Material Adverse Effect, (b) there has been a material breach of any of the covenants or agreements set forth in this Agreement on the part of ARM or the Shareholders, which breach is not curable or, if curable, is not cured within 30 days after written notice of such breach is given by ENVOY to ARM, (c) the Merger will not qualify for accounting by ENVOY as a pooling of interests under generally accepted accounting principles and under applicable rules and regulations of the SEC, or (d) any of the conditions in Sections 7.1 or 7.3 has not been satisfied as of the Closing or if satisfaction of such a condition is or becomes impossible (other than through the failure of ENVOY or Merger Sub to comply with their respective obligations under this Agreement) and ENVOY and Merger Sub have not waived such condition on or before Closing. 10.5 Effect of Termination and Abandonment. Upon termination of this Agreement pursuant to this Section, this Agreement shall be void and of no other effect, and there shall be no liability by reason of this Agreement or the termination thereof on the part of any party hereto (other than for breach of a covenant contained herein), or on the part of the respective directors, officers, employees, agents or shareholders of any of them. 39 45 10.6 Extension; Waiver. At any time prior to the Effective Time, any party hereto, by action taken by its Board of Directors may, to the extent legally allowed, (a) extend the time for the performance of any of the obligations or other acts of the other parties hereto, (b) waive any inaccuracies in the representations and warranties made to such party contained herein or in any document delivered pursuant hereto and (c) waive compliance with any of the agreements or conditions for the benefit of such party contained herein. Any agreement on the part of a party hereto to any such extension or waiver shall be valid only if set forth in an instrument in writing signed on behalf of such party. ARTICLE 11. GENERAL PROVISIONS 11.1 Notices. Any notice required to be given hereunder shall be sufficient if in writing, by courier service (with proof of service), hand delivery or certified or registered mail (return receipt requested and first-class postage prepaid), addressed as follows: If to ENVOY or Merger Sub: If to ARM or the Shareholders: ENVOY Corporation Automated Revenue Management, Inc. Two Lakeview Place 909 Phillips 15 Century Boulevard, Suite 600 Toledo, Ohio 43613 Nashville, Tennessee 37214 Attn: Harlan F. Seymour Attn: Michael S. McIntyre Senior Vice President of President Strategic Development Gregory T. Stevens, Esq. Vice President and General Counsel with a copy to: with a copy to: Bass, Berry & Sims, PLC Graham & James LLP 2700 First American Center 600 Hansen Way Nashville, TN 37238 Palo Alto, CA 94304 Attn: Bob F. Thompson Attn: Nicholas C. Unkovic Howard H. Lamar III Joe C. Sorenson or to such other address as any party shall specify by written notice so given, and such notice shall be deemed to have been delivered as of the date so telecommunicated, personally delivered or mailed. 40 46 11.2 Assignment, Binding Effect; Benefit. Neither this Agreement nor any of the rights, interests or obligations hereunder shall be assigned by any of the parties hereto (whether by operation of law or otherwise) without the prior written consent of the other parties. Subject to the preceding sentence this Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and assigns. 11.3 Entire Agreement. This Agreement, the Exhibits, the ARM Disclosure Letter, the ENVOY Disclosure Letter, the Nondisclosure Agreement and any documents delivered by the parties in connection herewith constitute the entire agreement among the parties with respect to the subject matter hereof and supersede all prior agreements and understandings among the parties with respect thereto. 11.4 Amendment. This Agreement may be amended by the parties hereto, by action taken by their respective Board of Directors, at any time before or after approval of matters presented in connection with the Merger by the shareholders of ENVOY or ARM, but after any such approval, no amendment shall be made which by law requires the further approval of shareholders without obtaining such further approval. This Agreement may not be amended except by an instrument in writing signed on behalf of each of the parties hereto. 11.5 Governing Law. The validity of this Agreement, the construction of its terms and the determination of the rights and duties of the parties hereto shall be governed by and construed in accordance with the laws of the United States and those of the State of Tennessee applicable to contracts made and to be performed wholly within such state. 11.6 Counterparts. This Agreement may be executed by the parties hereto in separate counterparts, each of which when so executed and delivered shall be an original, but all such counterparts shall together constitute one and the same instrument. Each counterpart may consist of a number of copies hereof each signed by less than all, but together signed by all of the parties hereto. 11.7 Headings. Headings of the Articles and Sections of this Agreement are for the convenience of the parties only, and shall be given no substantive or interpretive effect whatsoever. 11.8 Interpretation. In this Agreement, unless the context otherwise requires, words describing the singular number shall include the plural and vice versa, and words denoting any gender shall include all genders and words denoting natural persons shall include corporations, partnerships and limited liability companies. 11.9 Waivers. Except as provided in this Agreement, no action taken pursuant to this Agreement, including, without limitation, any investigation by or on behalf of any party, shall be deemed to constitute a waiver by the party taking such action of compliance with any representations, warranties, covenants or agreements contained in this Agreement. The waiver by any party hereto 41 47 of a breach of any provision hereunder shall not operate or be construed as a waiver of any prior or subsequent breach of the same or any other provision hereunder. 11.10 Incorporation of Exhibits. The ARM Disclosure Letter, the ENVOY Disclosure Letter and the Exhibits attached hereto and referred to herein are hereby incorporated herein and made a part hereof for all purposes as if fully set forth herein. 11.11 Severability. Any term or provision of this Agreement which is invalid or unenforceable in any jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such invalidity or unenforceability without rendering invalid or unenforceable the remaining terms and provisions of this Agreement or affecting the validity or enforceability of any of the terms or provisions of this Agreement in any other jurisdiction. If any provision of this Agreement is so broad as to be unenforceable, the provision shall be interpreted to be only so broad as is enforceable. 11.12 Enforcement of Agreement. The parties hereto agree that irreparable damage would occur in the event that any of the provisions of this Agreement was not performed in accordance with its specific terms or was otherwise breached. It is accordingly agreed that the parties shall be entitled to an injunction or injunctions to prevent breaches of this Agreement and to enforce specifically the terms and provisions hereof in any court of competent jurisdiction, this being in addition to any other remedy to which they are entitled at law or in equity. 11.13 Expenses. Each party to this Agreement shall bear its own expenses in connection with the Merger and Acquisition and the transactions contemplated hereby, except that (i) the Shareholders shall pay any investment advisor fees incurred on behalf of ARM. 11.14 Press Releases. All press releases issued by ENVOY or ARM with respect to these transactions shall be in form reasonably approved by ENVOY. 11.15 Knowledge. For purposes of this Agreement, the term "Knowledge" shall be limited to the actual knowledge of the current directors, officers and shareholders of ARM (the "Principals"). [the following page is the signature page] 42 48 IN WITNESS WHEREOF, the parties have executed this Agreement and caused the same to be duly delivered on their behalf as of the day and year first written above. ENVOY CORPORATION By: /s/ Harlan F. Seymour ---------------------------------- Harlan F. Seymour Senior Vice President of Strategic Development ENVOY ACQUISITION SUBSIDIARY, INC By:/s/ Jim D. Kever ---------------------------------- Jim D. Kever President AUTOMATED REVENUE MANAGEMENT, INC. By: /s/ Michael S. McIntyre ---------------------------------- Michael S. McIntyre President SHAREHOLDERS: /s/ Michael S. McIntyre -------------------------------------- Michael S. McIntyre, individually /s/ Patrick J. McIntyre -------------------------------------- Patrick J. McIntyre, individually /s/ Terrence J. McIntyre -------------------------------------- Terrence J. McIntyre, individually