1 AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON AUGUST 5, 1998 REGISTRATION NO. 333-52483 - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 --------------------- AMENDMENT NO. 2 TO FORM S-3 REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933 --------------------- ENVOY CORPORATION (Exact Name of Registrant as Specified in its Charter) TENNESSEE 62-1575729 (State or Other Jurisdiction (I.R.S. Employer of Incorporation or Organization) Identification Number) 15 CENTURY BOULEVARD, SUITE 600, NASHVILLE, TENNESSEE 37214 (615) 885-3700 (Address, Including Zip Code, and Telephone Number, Including Area Code, of Registrant's Principal Executive Offices) --------------------- GREGORY T. STEVENS VICE PRESIDENT, GENERAL COUNSEL AND SECRETARY 15 CENTURY BOULEVARD, SUITE 600 NASHVILLE, TENNESSEE 37214 (615) 885-3700 (Name, Address, Including Zip Code, and Telephone Number, Including Area Code, of Agent for Service) --------------------- COPIES TO: BOB F. THOMPSON FREDERICK W. KANNER BASS, BERRY & SIMS PLC DEWEY BALLANTINE LLP 2700 FIRST AMERICAN CENTER 1301 AVENUE OF THE AMERICAS NASHVILLE, TENNESSEE 37238 NEW YORK, NEW YORK 10019 (615) 742-6200 (212) 259-8000 APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC: As soon as practicable after the effective date of this Registration Statement. If the only securities being registered on this Form are being offered pursuant to dividend or interest reinvestment plans, please check the following box. [ ] If any of the securities being registered on this Form are to be offered on a delayed or continuous basis pursuant to Rule 415 under the Securities Act of 1933, other than securities offered only in connection with dividend or interest reinvestment plans, check the following box. [ ] If this Form is filed to register additional securities for an offering pursuant to Rule 462(b) under the Securities Act, please check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. [ ] ------------ If this Form is a post-effective amendment filed pursuant to Rule 462(c) under the Securities Act, check the following box and list the Securities Act registration statement number of the earlier effective registration statement for the same offering. [ ] ------------ If delivery of the prospectus is expected to be made pursuant to Rule 434, please check the following box. [ ] --------------------- THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF THE SECURITIES ACT OF 1933 OR UNTIL THIS REGISTRATION STATEMENT SHALL BECOME EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SECTION 8(A), MAY DETERMINE. - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- 2 INFORMATION CONTAINED HEREIN IS SUBJECT TO COMPLETION OR AMENDMENT. A REGISTRATION STATEMENT RELATING TO THESE SECURITIES HAS BEEN FILED WITH THE SECURITIES AND EXCHANGE COMMISSION. THESE SECURITIES MAY NOT BE SOLD NOR MAY OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION STATEMENT BECOMES EFFECTIVE. THIS PROSPECTUS SHALL NOT CONSTITUTE AN OFFER TO SELL OR THE SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE SECURITIES IN ANY JURISDICTION IN WHICH SUCH OFFER, SOLICITATION OR SALE WOULD BE UNLAWFUL PRIOR TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF ANY SUCH JURISDICTION. SUBJECT TO COMPLETION, DATED AUGUST 5, 1998 PROSPECTUS 1,750,000 SHARES (ENVOY CORPORATION LOGO) COMMON STOCK ------------------ All of the 1,750,000 shares (the "Shares") of Common Stock, no par value per share (the "Common Stock"), of ENVOY Corporation ("ENVOY" or the "Company") offered hereby are being offered by certain shareholders of the Company (the "Selling Shareholders"). See "Selling Shareholders." The Company will not receive any proceeds from the sale of the Common Stock offered hereby. The Common Stock is listed on The Nasdaq Stock Market's National Market ("The Nasdaq Stock Market") under the symbol "ENVY." The last reported sale price of the Common Stock on The Nasdaq Stock Market on August 4, 1998 was $35.00 per share. See "Price Range of Common Stock." ------------------ SEE "RISK FACTORS" BEGINNING ON PAGE 6 FOR A DISCUSSION OF CERTAIN FACTORS THAT SHOULD BE CONSIDERED IN CONNECTION WITH AN INVESTMENT IN THE COMMON STOCK OFFERED HEREBY. ------------------ THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS THE SECURITIES AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON THE ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE. - ------------------------------------------------------------------------------------------------------------------- - ------------------------------------------------------------------------------------------------------------------- UNDERWRITING PROCEEDS TO PRICE TO DISCOUNTS AND SELLING PUBLIC COMMISSIONS(1) SHAREHOLDERS(2) - ------------------------------------------------------------------------------------------------------------------- Per Share $ $ $ - ------------------------------------------------------------------------------------------------------------------- Total(3) $ $ $ - ------------------------------------------------------------------------------------------------------------------- - ------------------------------------------------------------------------------------------------------------------- (1) For information regarding indemnification of the Underwriters, see "Underwriting." (2) Before deducting expenses estimated at $ , of which $ is payable by the Company and $ is payable by the Selling Shareholders. (3) The Selling Shareholders have granted the Underwriters a 30-day option to purchase up to 262,500 additional shares of Common Stock on the same terms as set forth above solely to cover over-allotments, if any. See "Underwriting." If such option is exercised in full, the total Price to Public, Underwriting Discounts and Commissions and Proceeds to Selling Shareholders will be $ , $ and $ , respectively. ------------------ The shares of Common Stock are being offered by the several Underwriters named herein, subject to prior sale, when, as and if accepted by them and subject to certain conditions. It is expected that certificates for the shares of Common Stock offered hereby will be available for delivery on or about , 1998, at the office of Smith Barney Inc., 333 West 34th Street, New York, New York 10001. ------------------ SALOMON SMITH BARNEY MORGAN STANLEY DEAN WITTER J.C. BRADFORD & CO. HAMBRECHT & QUIST LOEWENBAUM & COMPANY INCORPORATED August , 1998 3 As required by Rule 304 of Regulation S-T, the following is a narrative description of the artwork and text that appear on the inside front cover page of the Prospectus. A circular graph depicting the movement of information between participants in the health care industry. The following text appears above the graph: "ENVOY provides the connectivity required to move information between participants in the health care industry." The following text appears below the graph: Selected Current & Potential Health Care EDI Information Exchanges Hospitals Payors Physicians & Dentists Pharmacies - -------------------------------- ----------------------- ------------------------------ --------------------------- Claims* Claims* Eligibility* Eligibility* Remittance* Patient Roster* Referral Management* Electronic Prescriptions Patient Census Enrollment Lab Order Formulary Pre-admission Medical/Patient Records Just-In-Time Inventory* Remittance* Pharmacy Benefit Laboratories Patients Managers --------------------------- ---------------------------- -------------------------- Claims* Enrollment Claims* Referrals* Provider Directories Formulary Results Reporting Patient Statements* * Indicates health care EDI exchanges currently offered by the Company. 4 (MOVEMENT OF INFORMATION) CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY ENGAGE IN TRANSACTIONS THAT STABILIZE, MAINTAIN OR OTHERWISE AFFECT THE PRICE OF THE COMMON STOCK INCLUDING BY OVER-ALLOTMENT, ENTERING STABILIZING BIDS, EFFECTING COVERING TRANSACTIONS OR IMPOSING PENALTY BIDS. FOR A DESCRIPTION OF THESE ACTIVITIES, SEE "UNDERWRITING." 2 5 PROSPECTUS SUMMARY The following summary is qualified in its entirety by the more detailed information and financial statements appearing elsewhere in this Prospectus or incorporated herein by reference. Except as otherwise indicated, (i) all references herein to "ENVOY" and the "Company" shall include the Company and its wholly-owned subsidiaries; (ii) the Company's historical financial and other statistical data included or incorporated by reference herein have been restated to include the accounts and results of operations of XpiData, Inc., Professional Office Services, Inc. and Automated Revenue Management, Inc. (collectively, the "ExpressBill Companies") as a result of the Company's business combinations with the ExpressBill Companies completed in February 1998, which were accounted for as poolings of interests; and (iii) all information contained in this Prospectus assumes no exercise of the Underwriters' over-allotment option. Investors should carefully consider the information set forth under the heading "Risk Factors." THE COMPANY ENVOY is a leading provider of electronic data interchange ("EDI") and transaction processing services to participants in the health care market, including pharmacies, physicians, hospitals, dentists, billing services, commercial insurance companies, managed care organizations, state and federal governmental agencies and others. The Company provides health care EDI services on a real-time and batch-processing basis by utilizing proprietary computer and telecommunications software and microprocessor technology. ENVOY is one of the largest processors of electronic real-time pharmacy and commercial third-party payor batch transactions in the United States based upon annual transaction volume. Through the Company's recently completed business combinations with the ExpressBill Companies, the Company believes that it has the largest patient statement processing and printing services business in the United States, processing more than 100 million patient statements annually. ENVOY's transaction network, which processed approximately 984.3 million transactions in the 12 months ended March 31, 1998, consisted of approximately 200,000 physicians, 35,000 pharmacies, 42,000 dentists, 4,600 hospitals and 811 payors, including approximately 46 Blue Cross Blue Shield Plans, 59 Medicare Plans and 38 Medicaid Plans as of May 31, 1998. There are many types of transactions, information exchanges and other communications that occur between participants in the health care industry. Although the majority of these transactions traditionally have been paper based and manually processed, technological advances and the evolution of electronic transaction processing in recent years have created a framework for automation which is achieving growing acceptance in the health care market. According to the Health Data Directory, the percentage of health care claims filed electronically has increased from 41% in 1993 to 60% in 1997. As health care industry participants look for ways to lower costs, improve decision-making and be more competitive, the Company anticipates that more payors, providers and purchasers of health care services will become linked electronically. In addition to the adjudication of health care claims, health care participants need, among other things, information and services relating to eligibility, encounters, referrals, pre-admission certifications, electronic prescriptions, credit card services, patient statements and lab ordering. The Company believes that, once an intermediary, such as ENVOY, has established electronic connectivity between health care payors and providers, these value added transaction services create opportunities for additional revenues without significant costs. The Company believes that private and governmental efforts to contain health care costs, the growth of managed care and the creation of various health care alliances, as well as other changes in the health care delivery mechanisms, will accelerate the transition to health care EDI. ENVOY's strategy is to maintain and enhance its leadership position in the health care EDI and transaction processing industry by (i) leveraging its current strengths in the health care EDI and transaction processing industry, (ii) expanding its product and service offerings, (iii) extending its EDI and transaction processing network within the health care industry and (iv) pursuing strategic acquisitions. The Company believes that its reputation for providing quality and cost-effective services and products and its extensive EDI network enhance ENVOY's ability to attract and retain customers. 3 6 As part of its strategy to maintain and enhance its leadership position in the health care EDI and transaction processing industry, the Company has completed several recent business combinations, including the following: - National Electronic Information Corporation. In March 1996, the Company acquired all the issued and outstanding capital stock of National Electronic Information Corporation ("NEIC"). With the acquisition of NEIC, the Company became one of the largest processors of commercial third-party payor claims based on the number of transactions processed. The NEIC acquisition significantly enhanced the Company's transaction network by giving ENVOY the largest number of direct electronic connections to commercial third-party payors in the health care EDI and transaction processing industry. The aggregate purchase price for NEIC was approximately $94.3 million, including fees, expenses and other costs associated with the acquisition. The NEIC acquisition was financed through equity and debt financing, including the issuance of 3,730,233 shares of the Company's Series B Convertible Preferred Stock, no par value per share (the "Series B Preferred Stock"), 333,333 shares of Common Stock, borrowings of approximately $43.4 million under the Company's credit facilities and $5.8 million of the Company's available cash. - Healthcare Data Interchange Corporation. In August 1997, the Company completed the acquisition of all the issued and outstanding capital stock of Healthcare Data Interchange Corporation ("HDIC"), the health care EDI subsidiary of Aetna U.S. Healthcare, Inc. ("AUSHC"), for approximately $36.4 million in cash and the assumption of approximately $14.8 million in liabilities. The cash portion of the purchase price was financed through the Company's available cash. In connection with the acquisition, the parties entered into a long-term services agreement under which AUSHC has agreed to use the Company as its single source EDI technology partner to process all AUSHC electronic health care transactions. - ExpressBill Companies. In February 1998, the Company completed business combinations with the ExpressBill Companies for an aggregate of 3.5 million shares of Common Stock. The ExpressBill Companies' patient statement services include electronic data transmission and formatting, statement printing and mailing services for health care providers and practice management system vendors. The addition of the ExpressBill Companies' patient statement services further expands the breadth of ENVOY's product and service offerings to health care providers. - Synergy Health Care, Inc. In May 1998, the Company acquired all the issued and outstanding capital stock of Synergy Health Care, Inc. ("Synergy"), which provides health care information products and services to participants in the health care market, for $10.0 million in cash. The purchase price was financed through the Company's available cash. Synergy's products and services include health care data warehousing and analysis, performance tracking, patient studies and disease management support. This acquisition is anticipated to allow ENVOY to offer new data analysis services to certain of its existing customers, as well as to various other participants in the health care market. The Company's executive offices are located at 15 Century Boulevard, Suite 600, Nashville, Tennessee 37214, and its telephone number at that location is (615) 885-3700. THE OFFERING Common Stock offered by the Selling Shareholders............ 1,750,000 shares Common Stock outstanding after the offering(1).............. 21,196,354 shares Use of proceeds............................................. All proceeds from the offering will go to the Selling Shareholders. The Nasdaq Stock Market symbol.............................. ENVY - --------------- (1) Excludes (i) 3,757,426 shares of Common Stock issuable upon the exercise of options granted pursuant to the Company's existing stock option plans, of which 1,185,926 shares were exercisable at a weighted average exercise price per share of $6.55, as of July 31, 1998 and (ii) 2,800,000 shares of Common Stock issuable upon conversion of the Series B Preferred Stock. 4 7 SUMMARY FINANCIAL AND OPERATING DATA (IN THOUSANDS, EXCEPT PER SHARE AND OTHER OPERATING DATA) THREE MONTHS YEAR ENDED DECEMBER 31, ENDED MARCH 31, ------------------------------ ----------------- 1995(1) 1996 1997 1997 1998 -------- -------- -------- ------- ------- STATEMENTS OF OPERATIONS DATA: Revenues.................................................... $34,197 $ 90,572 $137,605 $30,763 $42,524 Operating costs and expenses: Cost of revenues.......................................... 18,967 43,500 64,304 14,380 19,397 Selling, general and administrative expenses.............. 11,156 24,631 32,734 7,760 10,218 Research and development expenses......................... 1,466 1,779 2,135 842 622 Depreciation and amortization expenses(2)................. 2,725 19,508 26,095 6,073 6,993 Merger and facility integration costs(3).................. -- 4,664 -- -- -- Write-off of acquired in-process technology(4)............ -- 30,700 38,000 3,000 -- EMC losses................................................ -- 540 -- -- -- ------- -------- -------- ------- ------- Operating income (loss)..................................... (117) (34,750) (25,663) (1,292) 5,294 Other income (expense): Interest income........................................... 380 1,032 1,312 453 145 Interest expense.......................................... (659) (2,872) (1,577) (386) (437) ------- -------- -------- ------- ------- Income (loss) from continuing operations before income taxes and loss in investee...................................... (396) (36,590) (25,928) (1,225) 5,002 Provision (benefit) for income taxes........................ (50) 1,717 (5,218) 739 2,744 Loss in investee............................................ (1,776) -- -- -- -- ------- -------- -------- ------- ------- Income (loss) from continuing operations.................... $(2,122) $(38,307) $(20,710) $(1,964) $ 2,258 ======= ======== ======== ======= ======= Income (loss) per common share from continuing operations assuming dilution(5)...................................... $ (0.14) $ (3.22) $ (1.05) $ (0.10) $ 0.09 ======= ======== ======== ======= ======= Weighted average shares outstanding assuming dilution....... 14,739 16,519 19,686 18,976 25,102 ======= ======== ======== ======= ======= OTHER OPERATING DATA: Transactions (in millions)................................ 403.0 665.5 912.9 212.4 283.8 DECEMBER 31, DECEMBER 31, MARCH 31, 1996 1997 1998 ------------ ------------ --------- BALANCE SHEET DATA: Working capital............................................. $ 47,541 $ 18,027 $ 25,207 Total assets................................................ 140,357 137,523 142,656 Long-term debt, less current portion........................ 8,926 527 231 Preferred stock............................................. 55,021 55,021 41,300 Total shareholders' equity.................................. 108,414 97,559 99,967 - --------------- (1) The Company was incorporated in August 1994 as a wholly-owned subsidiary of ENVOY Corporation, a Delaware corporation which was formed in 1981 (the "Predecessor"). The Predecessor was formed to develop and market electronic transaction processing services for the financial services and health care markets. In June 1995, in order to facilitate the transfer of the financial services business to First Data Corporation ("First Data"), the assets and liabilities of the Predecessor associated with the health care business were transferred to the Company. The Company was spun-off to shareholders through a stock dividend distribution, and the Predecessor was merged into First Data. The Company's financial statements incorporated by reference herein include financial information for the Predecessor through June 1995, with the financial services business shown as a discontinued operation. The above amounts exclude the results of discontinued operations as a result of the Predecessor's merger with First Data. (2) Depreciation and amortization expenses primarily relate to acquisitions and includes amortization of goodwill and identifiable intangible assets of $14.6 million and $20.0 million in 1996 and 1997, and $4.6 million and $5.3 million in the three month periods ended March 31, 1997 and 1998, respectively. As of March 31, 1998, amortization expense related to acquisitions was expected to be approximately $19.1 million in 1998, $7.9 million in 1999 and $4.7 million in 2000. Although goodwill associated with the acquisition of NEIC will become fully amortized during the first quarter of 1999, the consummation of additional acquisitions may significantly increase future amortization costs. (3) The 1996 results include expenses of $4.7 million relating to merger and facility integration costs in conjunction with the NEIC and Teleclaims, Inc. ("Teleclaims") acquisitions. (4) Results for the years ended December 31, 1996 and 1997 and the three months ended March 31, 1997 include expenses of $30.0 million, $35.0 million and $3.0 million, related to the write-off of acquired in-process technology in conjunction with the acquisitions of NEIC, HDIC and Diverse Software Solutions, Inc. ("DSS"), respectively. (5) Net loss per common share for the year ended December 31, 1996 has been restated to give effect to the beneficial conversion feature of the Series B Preferred Stock in accordance with EITF Topic D-60, "Accounting for the Issuance of Convertible Preferred Stock and Debt Securities with a Nondetachable Conversion Feature" ("EITF D-60"). The application of the beneficial conversion feature of the Series B Preferred Stock prescribed by EITF D-60, which was promulgated by the Securities and Exchange Commission (the "SEC") in March 1997 subsequent to the Company's initial accounting treatment relating to the issuance of the Series B Preferred Stock, requires that the difference between the market price of the Common Stock on the date of the Series B Preferred Stock purchase agreement ($14.75 per share) and the conversion price of the Series B Preferred Stock ($10.75 per share) be reflected as a preferred dividend in 1996. Accordingly, the Company's historical financial statements have been restated to reflect the aggregate effect of the beneficial conversion feature as a preferred dividend ($14.9 million) resulting in a net loss per common share of $3.22 in 1996. The Company previously had reported a net loss per common share of $2.32 for 1996. 5 8 RISK FACTORS In addition to the other information included or incorporated by reference in this Prospectus, the following risk factors should be considered carefully in evaluating an investment in the Common Stock offered by this Prospectus. Although the Company believes that the assumptions underlying the forward-looking statements contained herein are reasonable, any of the assumptions could be inaccurate, and therefore, there can be no assurance that the forward-looking statements included herein will prove to be accurate. There are many factors that may cause actual results to differ materially from those indicated by the forward-looking statements, including, among others, competitive pressures, changes in pricing policies, delays in product development, business conditions in the marketplace, general economic conditions and the various risk factors set forth below. In light of the significant uncertainties inherent in the forward-looking statements included herein, the inclusion of such information should not be regarded as a representation by the Company that the objectives and plans of the Company will be achieved. Limited Operating History; Recent Losses. The health care EDI and transaction processing industry is relatively new, and the Company's operating history is relatively limited. Although ENVOY was profitable during the first quarter of fiscal 1998, ENVOY has experienced substantial net losses in recent years, including a net loss of approximately $20.7 million for the year ended December 31, 1997, and had an accumulated deficit of approximately $73.5 million as of March 31, 1998. In order to achieve long-term profitability, the Company must successfully implement its business strategy and increase its revenues, while controlling expenses. There can be no assurance that the Company will achieve long-term profitability. Financial Impact of Recent Acquisitions. The Company has recently completed several acquisitions, which have created a significant expansion of ENVOY's overall business. As a result of the accounting treatment for these acquisitions, including the acquisitions of NEIC in March 1996 and HDIC in August 1997, the Company's results of operations have been negatively impacted. A brief description of significant terms of the NEIC and HDIC acquisitions follows: NEIC. The Company acquired NEIC for approximately $94.3 million, including fees, expenses and other costs associated with the acquisition. In connection with the acquisition, the Company recognized a write-off of acquired in-process technology of approximately $30.0 million. As a result of the NEIC acquisition, the Company is amortizing $37.6 million of goodwill over a three year period, and such amortization will adversely affect the Company's results of operations through March 1999. HDIC. The Company completed the acquisition of HDIC for approximately $36.4 million in cash and the assumption of approximately $14.8 million of liabilities. In addition, the Company and AUSHC simultaneously entered into a long-term services agreement under which AUSHC agreed to use the Company as its single source clearinghouse and EDI network for all AUSHC electronic health care transactions. The Company recorded approximately $16.1 million of goodwill and identifiable intangible assets related to the HDIC acquisition and is amortizing the related goodwill of $14.1 million over a period of 15 years. Also recorded as part of the HDIC acquisition was a write-off of acquired in-process technology of $35.0 million. Amortization expense related to acquisitions is expected to be approximately $19.1 million in 1998 and $7.9 million in 1999, including $3.8 million in the three months ended March 31, 1999. The consummation of additional acquisitions may significantly increase amortization costs and result in significant write-offs of acquired in-process technology. The amounts allocated under purchase accounting to developed technology and in-process technology in these acquisitions involve valuations utilizing estimations of future revenues, expenses, operating profit and cash flows. The actual revenues, expenses, operating profit and cash flows from the acquired technology recognized in the future may vary materially from such estimates. Acquisition Strategy; Impact on Operating Results; Need for Capital. The Company's strategy includes acquisitions of related health care information businesses and other companies complementary to its business. The success of any such acquisition will depend on many factors, including the Company's ability to identify suitable acquisition candidates, the purchase price, the availability and terms of financing, and management's ability to integrate effectively the acquired services, technologies (including different transaction processing systems) or businesses into the Company's operations. Significant competition for acquisition opportunities 6 9 exists in the health care EDI and transaction processing industry, which may significantly increase the costs of and decrease the opportunities for acquisitions. Although ENVOY is actively pursuing potential acquisitions, there can be no assurance that any acquisition will be consummated. Further, to the extent that the Company is able to consummate an acquisition, no assurance can be given that the Company will be able to operate any acquired business profitably or otherwise successfully implement its expansion strategy. In that regard, the Company has, in the past, experienced temporary declines in customer service due to computer down time and inexperienced customer service representatives in connection with the integration of certain acquired businesses. Although the Company believes that it has resolved such problems and that there has been no material adverse effect in the Company's operating results to date, there can be no assurance that the Company will not experience temporary declines in customer service in the future, which could materially adversely affect the Company's business, operating results or financial condition. ENVOY may finance future acquisitions through borrowings or the issuance of debt or equity securities. Although the Company historically has obtained financing on reasonable terms, there can be no assurances that future lenders will extend credit, or extend credit on favorable terms. Further, any issuance of equity securities could have a dilutive effect on the holders of Common Stock. Such acquisitions may result in the recognition by the Company of significant goodwill and other intangible assets, increases in the amount of depreciation and amortization expense and write-offs of acquired in-process technology, all of which could adversely affect the Company's operating results in future periods. The amounts allocated under purchase accounting to developed technology (which must be amortized) and in-process technology (which must be expensed) involve valuations utilizing estimations of future revenues, expenses, operating profit and cash flows. The actual revenues, expenses, operating profit and cash flows from such technology may vary materially from such estimates. Customer Concentration. Primarily as a result of the HDIC acquisition, the Company has one customer, AUSHC, that accounted for approximately 12% of the Company's consolidated revenues for 1997. Prior to 1997, no customer accounted for more than 10% of the Company's revenues. Concurrently with the HDIC acquisition, the Company and AUSHC entered into a ten year services agreement which requires AUSHC to use the Company as its single source clearinghouse and EDI network for all AUSHC electronic health care transactions. The AUSHC services agreement specifies performance criteria for the Company and contains fixed fee pricing for the first five years of the agreement. In the event of an uncured material default by either party, the AUSHC services agreement can be terminated by the non-defaulting party prior to the expiration of its term on 180 days' notice. See "Business -- Customers." The Company believes that it is currently in compliance in all material respects with the terms of the AUSHC services agreement. Further consolidation in the health care industry is likely to increase customer concentration and may increase the Company's dependency on a limited number of customers. In addition, a significant portion of NEIC's revenues has been generated by five major insurance company payors who were shareholders of NEIC before its acquisition by ENVOY. Although each of these carriers has continued to use the Company's services after the acquisition of NEIC, they have no minimum transaction commitment to the Company in the future, and there can be no assurance that the volume of business generated by these payors will not decline or terminate. The termination of the AUSHC services agreement or the loss of one or more other significant customers could have a material adverse effect on the Company's business, operating results or financial condition. Year 2000 Compliance. The Year 2000 issue is primarily the result of many computer programs and data structures' failure to include the century when storing the representation for a year. During 1997, the Company developed and began implementing a plan to ensure its computer systems will be Year 2000 compliant. An inventory of all relevant software and hardware was taken to determine the state of compliance. Some systems require no changes because they already conform to the 4-digit-year configuration which is the basis for the Year 2000 issue. The Company intends to replace or modify the remaining systems as needed to properly display dates and perform date arithmetic. The Company commenced testing with customers and other third parties in the second quarter of 1998 with completion expected in June 1999. In addition to validating the Company's internal program changes, this testing will determine the readiness of the Company's customers to deal with the Year 2000 issue in their own systems. Where warranted, the Company may assist customers in dealing with the changes required to be compliant to ensure successful information processing for 7 10 all parties. Because of the nature of the Company's business, the success of the Company's efforts may depend on the success of providers, payors and others in dealing with the Year 2000 issue. Total cost of the Company's Year 2000 project is estimated to be $4.0 million and is being funded through operating cash flows. The Company is expensing all costs associated with these system changes as the costs are incurred. The Company estimates that Year 2000 expense for 1998 will be approximately $2.5 million. There can be no assurance, however, that actual costs necessary to deal with these issues will not exceed estimated amounts. If the Company or the third parties with which it interacts are unable to deal successfully with the Year 2000 issue, such inability could have a material adverse effect on the Company's business, results of operation or financial condition. Reliance on Data Centers. ENVOY's real-time EDI transaction processing services depend on its host computer system which is contained in a single data center facility. In addition, the Company's primary batch claims processing capacity is outsourced to GTE Data Services Incorporated, located in Tampa, Florida ("GTEDS"), which processes claims through a single computer center. The contractual arrangement between the Company and GTEDS requires GTEDS to maintain 24 hours a day, seven days a week processing capability and a "hot site" disaster recovery system. The Company's current contract with GTEDS expires in December 1998. Any failure to renew this contract, or the failure to renew the contract on favorable terms, could have a material adverse effect on the Company's business, operating results or financial condition. The Company also operates a batch claims processing center which is contained in a single data center facility in Oklahoma City, Oklahoma for the processing of Blue Cross, Blue Shield, Medicare and Medicaid claims. Although ENVOY is currently evaluating certain disaster recovery alternatives, neither the real-time host computer system nor the Oklahoma City batch claims center have a remote backup data center. Furthermore, while the Company has insurance coverage for the Company's host computer system and data centers, there can be no assurance that fire or other disaster affecting such data centers would not disable the Company's respective systems or otherwise have a material adverse effect on the Company's business, financial condition or results of operations. In addition, a disruption in service due to service problems, delays or outages from GTEDS providing batch claims processing services to the Company could have a material adverse effect on the Company's business, operating results or financial condition. Development of Electronic Processing in the Health Care Industry. ENVOY's strategy anticipates that electronic processing of health care transactions, including transactions involving clinical as well as financial information, will win market acceptance and that providers and third-party payors increasingly will use EDI and transaction processing networks for the processing and transmission of data. Electronic transmission of health care transactions is still developing, and complexities in the nature and types of transactions which must be processed has hindered to some degree the development and acceptance of electronic processing in this market. In addition, while the multiplicity of claims forms and formats used by the many different third-party payors has fostered the development of EDI and transaction processing clearinghouses, the standardization of these claims formats, whether due to consolidation in the industry or otherwise, could reduce the use of EDI and transaction processing clearinghouses. There can be no assurance that continued conversion from paper- based transaction processing to electronic transaction processing in the health care market will occur or that, to the extent it does occur, health care providers and payors will use independent networks such as those being developed by the Company. Competition. ENVOY faces significant competition in the health care sector of the EDI and transaction processing market from companies that are similarly specialized, including former regional partners of the Company that have direct provider relationships, and also from companies that are involved in other, more highly developed sectors of the EDI and transaction processing market. The Company also faces competition from other companies, such as vendors of provider information management systems, which have added or may add their own proprietary transaction processing systems to existing or future products. As a result of such competition, the Company may be pressured to reduce per transaction prices or eliminate per transaction prices altogether. If electronic transaction processing becomes the standard for claims and information processing, a number of larger and better capitalized entities may elect to enter the industry and further increase competitive pricing pressures. Many of the Company's existing and potential competitors are larger and have significantly greater financial, marketing, technological and other resources than the Company. 8 11 Availability of Direct Links. Certain third-party payors provide electronic data transmission systems to health care providers that establish a direct link between the provider and the payor, bypassing third-party processors such as the Company. Any significant increase in the utilization of direct links between health care providers and payors would have a material adverse effect on the Company's business, operating results and financial condition. Uncertain Regulatory Environment and Consolidation in the Health Care Industry. The health care industry is subject to changing political, economic and regulatory influences that may affect the procurement practices and operations of health care industry participants. Federal and state legislatures periodically consider programs to modify or amend the United States health care system at both the federal and state level. These programs may contain proposals to increase governmental involvement in health care, lower reimbursement rates or otherwise change the environment in which health care industry participants operate. Health care industry participants may react to these proposals and the uncertainty surrounding such proposals by curtailing or deferring investments, including investments in the Company's services and products. In addition, many health care providers are consolidating to create larger health care delivery organizations. This consolidation reduces the number of potential customers for the Company's services, and the increased bargaining power of these organizations could lead to reductions in the amounts paid for the Company's services. Industry developments are increasing the amount of capitation-based health care and reducing the need for providers to make claims of reimbursement for products or services. Other health care information companies, such as billing services and practice management vendors, which currently utilize the Company's services, have developed or acquired transaction processing and networking capabilities and may cease utilizing the Company's services in the future. The impact of these developments in the health care EDI and transaction processing industry is difficult to predict and could have a material adverse effect on the Company's business, operating results or financial condition. Health Care Data Legislation. The Health Insurance Portability and Accountability Act of 1996 ("HIPAA") mandates the use of standard transactions, standard identifiers, security and other provisions, the use of which is currently scheduled to occur as early as the year 2000. HIPAA specifically names clearinghouses as the compliance facilitators for providers and payors. Clearinghouses are given the freedom to utilize non-standard transactions and convert them to the mandated standards on behalf of their clients. The Company is preparing to comply with the mandated standards within three to six months after their publication; however, the success of the Company's compliance efforts may be dependent on the success of providers, payors and others in dealing with the standards. Legislation which would impose restrictions on the ability of third-party processors to transmit certain patient data without specific patient consent also recently has been introduced in the U.S. Congress. Such legislation, if adopted, could adversely affect the ability of third-party processors to transmit certain data, including treatment and clinical data. The impact of the foregoing or other legislation is difficult to predict and could materially adversely affect the Company's business, operating results or financial condition. Evolving Industry Standards and Rapid Technological Changes. The market for the Company's business is characterized by rapidly changing technology, evolving industry standards and frequent introduction of new and enhanced products and services. ENVOY's success will depend upon its continued ability to enhance its existing products and services, to introduce new products and services on a timely and cost-effective basis to meet evolving customer requirements, to achieve market acceptance for new products and services and to respond to emerging industry standards and other technological changes. There can be no assurance that the Company will be able to respond effectively to technological changes or new industry standards. Moreover, there can be no assurance that competitive products and services will not be developed, or that any such competitive services will not have an adverse effect upon the Company's business, operating results or financial condition. Dependence on Technology; Risk of Infringement. ENVOY's ability to compete effectively depends to a significant extent on its ability to protect its proprietary information. The Company relies primarily on copyright, trade secret and patent laws, confidentiality procedures and licensing arrangements to protect its intellectual property rights. The Company generally enters into confidentiality agreements with its consultants 9 12 and employees and generally limits access to and distribution of its technology, software and other proprietary information. Although the Company intends to defend its intellectual property, there can be no assurance that the steps taken by ENVOY to protect its proprietary information will be adequate to prevent misappropriation of its technology or that the Company's competitors will not independently develop technologies that are substantially equivalent or superior to the Company's technology. ENVOY is also subject to the risk of alleged infringement by ENVOY of the intellectual property rights of others. Although the Company is not currently aware of any pending or threatened infringement claims with respect to the Company's current or future products, there can be no assurance that third parties will not assert such claims. Any such claims could require the Company to enter into license arrangements or could result in protracted and costly litigation, regardless of the merits of such claims. No assurance can be given that any necessary licenses will be available or that, if available, such licenses can be obtained on commercially reasonable terms. Furthermore, litigation may be necessary to enforce ENVOY's intellectual property rights, to protect the Company's trade secrets, to determine the validity and scope of the proprietary rights of others or to defend against claims of infringement. Such litigation could result in substantial costs and diversion of resources and could have a material adverse effect on the Company's business, operating results or financial condition. Increasing Dependence on Medical EDI and Patient Statement Transaction Revenues. The Company's medical EDI and patient statement transaction revenues constituted approximately 70% of the Company's total revenues in 1997, and approximately 75% of the Company's total revenues in the first quarter of 1998. Although pharmacy EDI transactions currently represent a majority of the Company's total transactions, the fees associated with these transactions are significantly less on a per transaction basis than those received for medical EDI and patient statement transactions. As a result, pharmacy EDI revenue constituted less than 19% of the Company's total revenues in 1997, and less than 17% of the Company's total revenues in the first quarter of 1998. For 1997, the Company's pharmacy EDI business grew at less than half the rate experienced in the Company's other businesses based on the number of transactions processed. Because of the significant penetration and lower per transaction prices already existing in the more mature pharmacy EDI sector, the Company believes that its pharmacy EDI business as presently conducted will continue to represent a decreasing portion of the Company's total revenues in the future. As the mix of the Company's business changes, a decline in growth rates associated with the Company's medical EDI and patient statement services business could have a material adverse effect on the Company's business, operating results or financial condition. There can be no assurance that the mix of the Company's business or growth rates will continue at their current level. Dependence on Key Executives. The Company's success depends upon the continued contributions of its senior management. The Company believes that its continued future success also will depend upon its ability to attract, motivate and retain highly-skilled technical, managerial and marketing personnel. The loss of the services of certain of the Company's key executives or technical personnel, particularly Fred C. Goad, Jr. and Jim D. Kever, or the inability to hire and retain qualified personnel could have a material adverse effect upon the Company's business, operating results or financial condition. Unauthorized Access to Data Centers. Unauthorized access to the Company's data centers and misappropriation of ENVOY's proprietary information could have a material adverse effect on ENVOY's business, operating results or financial condition. While ENVOY employs what it believes to be appropriate security measures to protect against unauthorized access to its data centers and misappropriation of its proprietary information, there can be no assurance that such unauthorized access or misappropriation could not occur. Likewise, no assurances can be made as to the security measures, if any, established by third parties for whom ENVOY processes or transmits health care information. Certain Anti-takeover Provisions. The charter, bylaws and shareholders' rights plan of the Company, and Tennessee law, contain certain provisions that may have the effect of inhibiting a non-negotiated merger or other business combination involving the Company. Such provisions are intended to encourage any person interested in acquiring the Company to negotiate with and obtain the approval of the Company's Board of Directors (the "Board of Directors") in connection with any such transaction. These provisions include a staggered Board of Directors, blank check preferred stock, supermajority voting provisions, the ability to issue stock purchase rights, and the application of Tennessee law provisions on business combinations. Certain of these provisions may discourage a future acquisition of the Company not approved by the Board of Directors 10 13 in which shareholders might receive a premium value for their shares. As a result, shareholders who might desire to participate in such a transaction may not have the opportunity to do so. In addition, the Board of Directors has the power to designate the issuance of shares of preferred stock. The rights and preferences for any series or class of preferred stock may be set by the Board of Directors, in its sole discretion and without approval of the holders of the Common Stock, and the rights and preferences of any such preferred stock may be superior to those of the Common Stock, thus adversely affecting the rights of the holders of Common Stock. Furthermore, there are currently authorized and outstanding 2,800,000 shares of Series B Preferred Stock. The Series B Preferred Stock has a liquidation preference to the Common Stock and the creation of any other class or series of preferred stock senior to or pari passu with the Series B Preferred Stock. Volatility of Stock Price; Absence of Dividends. From time to time, there may be significant volatility in the market price for the Common Stock. Quarterly operating results of the Company, changes in earnings estimates by analysts, changes in general conditions in the Company's industry or the economy or the financial markets or other developments affecting the Company could cause the market price of the Common Stock to fluctuate substantially. In addition, in recent years the stock market has experienced significant price and volume fluctuations. This volatility has had a significant effect on the market prices of securities issued by many companies for reasons unrelated to their operating performance. For the foreseeable future, it is expected that earnings, if any, generated from ENVOY's operations will be used to finance the growth of its business, and that no dividends will be paid to holders of the Common Stock. 11 14 PRICE RANGE OF COMMON STOCK AND DIVIDEND POLICY The Common Stock is listed on The Nasdaq Stock Market under the symbol "ENVY." The following table sets forth, for the periods indicated, the high and low sale prices for the Common Stock as reported by The Nasdaq Stock Market. HIGH LOW ------ ------ 1996 First Quarter............................................. $24.25 $17.13 Second Quarter............................................ 32.75 23.25 Third Quarter............................................. 40.50 21.50 Fourth Quarter............................................ 42.25 34.00 1997 First Quarter............................................. $38.25 $21.88 Second Quarter............................................ 35.75 20.38 Third Quarter............................................. 37.25 25.50 Fourth Quarter............................................ 32.75 22.38 1998 First Quarter............................................. $46.63 $26.38 Second Quarter............................................ 55.63 37.50 Third Quarter (through August 4, 1998).................... 53.00 33.25 On August 4, 1998, the last reported sale price for the Common Stock on The Nasdaq Stock Market was $35.00 per share. At July 31, 1998, there were approximately 5,700 beneficial holders of the Common Stock, including approximately 223 holders of record. The Company has never declared or paid a cash dividend on its Common Stock. It is the present policy of the Board of Directors to retain all earnings to support operations and to finance expansion; therefore, the Company does not anticipate declaring or paying cash dividends on the Common Stock in the foreseeable future. The declaration and payment of dividends in the future will be determined by the Board of Directors based on a number of factors, including, but not limited to, the Company's earnings, financial condition and requirements, restrictions in financing agreements and other factors deemed relevant by the Board of Directors. Pursuant to the Company's $50 million credit facility, the Company is prohibited from paying cash dividends on its capital stock. 12 15 SELECTED CONSOLIDATED FINANCIAL DATA The selected consolidated financial data set forth below are derived from the Company's financial statements. The selected consolidated financial information for the three months ended March 31, 1997 and 1998 are derived from the unaudited consolidated financial statements which, in the opinion of management, include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the financial position and the results of operations for these periods. Operating results for the three-month period ended March 31, 1998 are not necessarily indicative of results for the full year. The selected consolidated financial data should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations" and the Company's consolidated financial statements and notes thereto included or incorporated by reference in this Prospectus. The financial and other statistical data have been restated to include the accounts and results of operations of the ExpressBill Companies. THREE MONTHS YEAR ENDED DECEMBER 31, ENDED MARCH 31, ------------------------------ ------------------ 1995(1) 1996 1997 1997 1998 -------- -------- -------- -------- ------- (IN THOUSANDS, EXCEPT PER SHARE DATA) STATEMENTS OF OPERATIONS DATA: Revenues.................................................... $34,197 $ 90,572 $137,605 $ 30,763 $42,524 Operating costs and expenses: Cost of revenues.......................................... 18,967 43,500 64,304 14,380 19,397 Selling, general and administrative expenses.............. 11,156 24,631 32,734 7,760 10,218 Research and development expenses......................... 1,466 1,779 2,135 842 622 Depreciation and amortization expenses(2)................. 2,725 19,508 26,095 6,073 6,993 Merger and facility integration costs(3).................. -- 4,664 -- -- -- Write-off of acquired in-process technology(4)............ -- 30,700 38,000 3,000 -- EMC losses................................................ -- 540 -- -- -- ------- -------- -------- -------- ------- Operating income (loss)..................................... (117) (34,750) (25,663) (1,292) 5,294 Other income (expense): Interest income........................................... 380 1,032 1,312 453 145 Interest expense.......................................... (659) (2,872) (1,577) (386) (437) ------- -------- -------- -------- ------- Income (loss) from continuing operations before income taxes and loss in investee...................................... (396) (36,590) (25,928) (1,225) 5,002 Provision (benefit) for income taxes........................ (50) 1,717 (5,218) 739 2,744 Loss in investee............................................ (1,776) -- -- -- -- ------- -------- -------- -------- ------- Income (loss) from continuing operations.................... $(2,122) $(38,307) $(20,710) $ (1,964) $ 2,258 ======= ======== ======== ======== ======= Income (loss) per common share from continuing operations assuming dilution(5)...................................... $ (0.14) $ (3.22) $ (1.05) $ (0.10) $ 0.09 ======= ======== ======== ======== ======= Weighted average shares outstanding assuming dilution....... 14,739 16,519 19,686 18,976 25,102 ======= ======== ======== ======== ======= DECEMBER 31, MARCH 31, ------------------- --------- 1996 1997 1998 -------- -------- --------- (IN THOUSANDS) BALANCE SHEET DATA: Working capital............................................. $ 47,541 $ 18,027 $ 25,207 Total assets................................................ 140,357 137,523 142,656 Long-term debt, less current portion........................ 8,926 527 231 Preferred stock............................................. 55,021 55,021 41,300 Total shareholders' equity.................................. 108,414 97,559 99,967 - --------------- (1) The Company was incorporated in August 1994 as a wholly-owned subsidiary of the Predecessor. The Predecessor was formed to develop and market electronic transaction processing services for the financial services and health care markets. In June 1995, in order to facilitate the transfer of the financial services business to First Data, the assets and liabilities of the Predecessor associated with the health care business were transferred to the Company. The Company was spun-off to shareholders through a stock dividend distribution, and the Predecessor was merged into First Data. The Company's financial statements incorporated by reference herein include financial information for the Predecessor through June 1995, with the financial services business shown as a discontinued operation. The above amounts exclude the results of discontinued operations as a result of the Predecessor's merger with First Data. (2) Depreciation and amortization expenses primarily relate to acquisitions and includes amortization of goodwill and identifiable intangible assets of $14.6 million and $20.0 million in 1996 and 1997, and $4.6 million and $5.3 million, in the three month periods ended March 31, 1997 and 1998, respectively. As of March 31, 1998, amortization expense related to acquisitions was expected to be approximately $19.1 million in 1998, $7.9 million in 1999 and $4.7 million in 2000. Although goodwill associated with the acquisition of NEIC will become fully amortized during the first quarter of 1999, the consummation of additional acquisitions may significantly increase future amortization costs. (3) The 1996 results include expenses of $4.7 million relating to merger and facility integration costs in conjunction with the NEIC and Teleclaims acquisitions. (4) Results for the years ended December 31, 1996 and 1997 and the three months ended March 31, 1997 include expenses of $30.0 million, $35.0 million, and $3.0 million, related to the write-off of acquired in-process technology in conjunction with the acquisitions of NEIC, HDIC and DSS, respectively. (5) Net loss per common share for the year ended December 31, 1996 has been restated to give effect to the beneficial conversion feature of the Series B Preferred Stock in accordance with EITF D-60. The application of the beneficial conversion feature of the Series B Preferred Stock prescribed by EITF D-60, which was promulgated by the SEC in March 1997 subsequent to the Company's initial accounting treatment relating to the issuance of the Series B Preferred Stock, requires that the difference between the market price of the Common Stock on the date of the Series B Preferred Stock purchase agreement ($14.75 per share) and the conversion price of the Series B Preferred Stock ($10.75 per share) be reflected as a preferred dividend in 1996. Accordingly, the Company's historical financial statements have been restated to reflect the aggregate effect of the beneficial conversion feature as a preferred dividend ($14.9 million) resulting in a net loss per common share of $3.22 in 1996. The Company previously had reported a net loss per Common Share of $2.32 in 1996. 13 16 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion and analysis should be read in conjunction with, and is qualified in its entirety by, the Company's consolidated financial statements, including the notes thereto, incorporated by reference herein. OVERVIEW The Company is a leading provider of EDI and transaction processing services to participants in the health care market, including pharmacies, physicians, hospitals, dentists, billing services, commercial insurance companies, managed care organizations, state and federal government agencies and others. On February 27, 1998, the Company completed business combinations with the ExpressBill Companies pursuant to separate agreements and plans of merger for an aggregate of 3.5 million shares of Common Stock. These combinations have been accounted for as poolings of interests, and the historical financial statements of the Company for all periods have been restated to include the accounts and results of operations of the ExpressBill Companies. The Company also has made several acquisitions since the beginning of 1996, including the acquisitions of NEIC and several other businesses in 1996 (collectively, the "1996 Acquired Businesses") and HDIC and DSS in 1997 (collectively, the "1997 Acquired Businesses"). The 1996 Acquired Businesses and 1997 Acquired Businesses are sometimes collectively referred to herein as the "Acquired Businesses." These acquisitions were accounted for under the purchase method of accounting and, as a result, the Company has recorded the assets and liabilities of the Acquired Businesses at their estimated fair values, with the excess of the purchase price over these amounts being recorded as goodwill. In connection with the allocation of purchase price for these Acquired Businesses, valuations of all identified intangible assets of these Acquired Businesses were made. The intangible assets of the Acquired Business included in-process technology projects, among other assets, which were related to research and development that had not reached technological feasibility and for which there was no alternative future use. Pursuant to applicable accounting pronouncements, the amounts of the purchase price allocated to these projects were expensed. As a result of the valuations in connection with certain of the Acquired Businesses, including NEIC, DSS and HDIC, the Company recorded write-offs for acquired in-process technology of $30.7 million in 1996 and $38.0 million in 1997. See "-- Acquired In-Process Technology." The financial statements for all periods reflect the operations of the Acquired Businesses for the periods after their respective dates of acquisition. On September 16, 1997, the Company completed the sale of substantially all of the assets related to the Company's hunting and fishing licenses and electronic benefit transfer business (collectively "the Government Services Business") for (i) $500,000 payable in the form of a promissory note due and payable in full on August 31, 1999 and (ii) certain contingent payment amounts based upon the achievement of specified future operating results of the Government Services Business. The results of operations of the Government Services Business are included in the Company's consolidated statements of operations through the date of disposition, and includes revenues for 1997 of approximately $466,000. Accordingly, the sale of the Government Services business is not expected to have a material impact on the Company's future results of operations. The Company's revenues principally have been derived from EDI and transaction processing services to the health care market which generally are paid for by the health care providers or third-party payors. Revenues generally are earned on a per transaction basis. In addition, total revenues include non-transaction based revenues derived from the ExpressBill Companies and some of the Acquired Businesses. This revenue includes maintenance, licensing and support activities, as well as the sale of ancillary software and hardware products and, in the case of the ExpressBill Companies, certain printing services. 14 17 The Company's revenues generally are comprised of the following types of EDI and transaction processing services: (i) pharmacy EDI, (ii) medical and other EDI and (iii) patient statements. The table below shows the number of transactions processed by the Company for the periods presented: THREE MONTHS ENDED YEAR ENDED DECEMBER 31, MARCH 31, --------------------------- ------------------- 1995 1996 1997 1997 1998 ------- ------- ------- -------- -------- (IN THOUSANDS) Pharmacy EDI............................. 363,084 478,526 597,609 146,662 178,512 Medical and other EDI.................... 15,308 132,724 215,437 46,164 71,647 Patient statements....................... 24,582 54,251 99,823 19,546 33,637 ------- ------- ------- ------- ------- Totals......................... 402,974 665,501 912,869 212,372 283,796 ======= ======= ======= ======= ======= The transactions reflected above include the transactions of the Acquired Businesses from the date of acquisition, and include the transactions of the ExpressBill Companies for all periods. While pharmacy EDI transactions currently represent a majority of the Company's total transactions, the fees associated with these transactions are significantly less on a per transaction basis than those received for medical EDI and patient statement transactions. As a result, pharmacy EDI revenue constituted less than 19% of the Company's total revenues in 1997, and less than 17% of the Company's total revenues in the first quarter of 1998. For 1997, the pharmacy EDI business grew at a rate of approximately 25%, less than half the rate experienced in the Company's other businesses based on the number of transactions processed. The Company believes the limited growth in the Company's pharmacy EDI revenues as compared to the Company's medical EDI and patient statement revenues primarily is the result of two factors. First, the acquisitions of the Acquired Businesses have contributed significantly to the growth of the medical EDI and patient statement business, and the Company has not made any acquisitions in the pharmacy EDI business. In addition, the Company believes that growth in the pharmacy EDI business has not been as great as in the medical EDI and patient statement business because of the larger market penetration in the more mature pharmacy EDI business. As a result, the Company expects its pharmacy EDI business as presently conducted to represent a decreasing portion of the Company's total revenues in the future. As the mix of the Company's business changes, a decline in the growth rates associated with the Company's medical EDI and patient statement business could have a material adverse effect on the financial condition and operating results of the Company. There can be no assurance that the mix of the Company's business or growth rates will continue at their current level. The Company continues to actively pursue the acquisition of health care information businesses and other companies complementary to its business. The Company's ability to successfully negotiate and close acquisitions will materially impact the financial condition and operating results of the Company. There can be no assurance that the Company will find attractive acquisition candidates, be able to successfully finance and complete the acquisitions, consolidate and integrate such businesses following the acquisition or successfully operate them on a going forward basis. 15 18 RESULTS OF OPERATIONS The following table presents, for the periods indicated, the percentage relationship certain statements of operations items bear to revenues. THREE MONTHS YEAR ENDED ENDED DECEMBER 31, MARCH 31, ----------------------- -------------- 1995 1996 1997 1997 1998 ----- ----- ----- ----- ----- Revenues........................................... 100.0% 100.0% 100.0% 100.0% 100.0% Cost of revenues................................... 55.5 48.0 46.7 46.8 45.6 Selling, general and administrative expenses....... 32.6 27.2 23.8 25.2 24.0 Research and development expenses.................. 4.3 2.0 1.6 2.7 1.5 Depreciation and amortization expenses............. 8.0 21.5 19.0 19.7 16.4 Merger and facility integration costs.............. -- 5.2 -- -- -- Write-off of acquired in-process technology........ -- 33.9 27.6 9.8 -- EMC losses......................................... -- 0.6 -- -- -- ----- ----- ----- ----- ----- Operating income (loss)............................ (0.3) (38.4) (18.7) (4.2) 12.5 Interest income.................................... 1.1 1.1 1.0 1.5 0.3 Interest expense................................... (1.9) (3.2) (1.2) (1.3) (1.0) ----- ----- ----- ----- ----- Income (loss) from continuing operations before income taxes and loss in investee................ (1.2) (40.4) (18.8) (4.0) 11.8 Provision (benefit) for income taxes............... (0.2) 1.9 (3.8) 2.4 6.5 Loss in investee................................... (5.2) -- -- -- -- ----- ----- ----- ----- ----- Income (loss) from continuing operations........... (6.2)% (42.3)% (15.1)% (6.4)% 5.3% ===== ===== ===== ===== ===== THREE MONTHS ENDED MARCH 31, 1998 AS COMPARED WITH THREE MONTHS ENDED MARCH 31, 1997 Revenues. Revenues for the quarter ended March 31, 1998 were $42.5 million compared to $30.8 million for the same period last year, an increase of $11.7 million or 38.0%. The increase in revenue is primarily the result of higher transaction volumes. In total, transaction volumes increased 33.6% and revenue increased 38.2%. The increases were primarily the result of medical EDI internal transaction growth, and, to a lesser extent, the acquisition of HDIC and the related increase in transaction volume. Without the increased transaction volume from HDIC, transaction volumes would have increased 28.8% in the first quarter of 1998 compared to the same period in 1997. Cost of Revenues. Cost of revenues includes the cost of communications, computer operations, operating supplies, product development and customer support, as well as the cost of hardware sales and rebates to third parties for transaction processing volume. Cost of revenues in the first quarter of 1998 was $19.4 million compared to $14.4 million for the first quarter of 1997, an increase of $5.0 million or 34.7%. The dollar increase is attributable to the additional costs associated with the increased transaction volume and increases in rebates paid to third parties in connection with medical EDI transactions. These third parties aggregate medical EDI transactions from health care providers, but require a clearinghouse (such as ENVOY) with direct connections to payors in order to complete the processing of the transactions. ENVOY typically receives revenue from payors on these transactions, and pays rebates based on volume to certain of these third parties as an inducement to use ENVOY as their clearinghouse for these transactions. The increase in rebates paid to third parties was approximately $1.6 million, and primarily results from an increase in the volume of claims received from certain large third party vendors and claim clearinghouses. If the mix of revenues continues to shift toward larger vendors and claim clearinghouses, the Company expects rebates to represent an increasing portion of its costs of revenues. As a percentage of revenues, cost of revenues continued to improve to 45.6% in the first quarter of 1998 compared to 46.8% in the first quarter of 1997. The improvement primarily is attributable to the Company's ability to spread certain fixed costs of revenue over a larger base of revenues. Selling, General and Administrative Expenses. Selling, general and administrative expenses include marketing, finance, accounting and administrative costs. Selling, general and administrative expenses for the three months ended March 31, 1998 were $10.2 million compared to $7.8 million in the same period in 1997, 16 19 an increase of 30.8%. As a percentage of revenues, however, selling, general and administrative expenses were 24.0% for the first quarter of 1998 compared to 25.2% for the first quarter of 1997. The improvement is attributable to the Company's ability to spread its infrastructure costs over a larger base of revenues. Transaction costs related to the business combinations with the ExpressBill Companies totaled $780,000 in the first quarter of 1998, and consisted of approximately $500,000 in legal and accounting fees, $200,000 for financial advisory services and $80,000 in filing fees and other transaction costs. These amounts are included in selling, general and administrative expenses. Excluding these transaction costs, selling, general and administrative expenses as a percentage of revenues for the first quarter of 1998 would have been 22.1%. Research and Development Expenses. Expenses related to research and development of new products are expensed as incurred until technological feasibility is established for the product. Thereafter, all development costs are capitalized until the products are available for general use by customers. Research and development expenses for the three months ended March 31, 1998 were $622,000 compared to $842,000 for the comparable period in 1997. Depreciation and Amortization Expenses. Depreciation and amortization expense relates primarily to host computers, communications equipment and goodwill and identifiable intangible assets related to acquisitions. Depreciation and amortization expense for the first quarter of 1998 was $7.0 million compared to $6.1 million for the comparable period in 1997. The increase is primarily the result of the amortization of goodwill and identifiable intangible assets related to the 1997 Acquired Businesses. At March 31, 1998, the Company had net goodwill of $29.2 million associated with the Acquired Businesses remaining to be amortized over periods of three to 15 years following the acquisitions. In addition, the Company had net identifiable intangible assets of $21.0 million remaining to be amortized over two to nine year time periods, as applicable. Write-off of Acquired In-Process Technology. The Company incurred a one-time write-off of acquired in-process technology of $3.0 million in connection with the March 1997 acquisition of DSS. This amount represents an allocation of purchase price to projects that consisted primarily of the development of additional interfaces and functionality for DSS service offerings. Such amount was charged to expense because the projects related to research and development that had not reached technological feasibility and for which there was no alternative future use. Net Interest Income (Expense). The Company recorded net interest expense of $292,000 for the three months ended March 31, 1998 compared to net interest income of $67,000 for the first quarter in 1997. Interest income decreased from $453,000 in the first quarter of 1997 to $145,000 in the first quarter of 1998. In August 1997, the Company acquired HDIC for approximately $36.4 million in cash and the assumption of certain liabilities associated with unfavorable contracts. Following this acquisition, the Company had less cash available for investment, accounting for the reduction in interest income in the first quarter of 1998. Interest expense increased from $386,000 in the first quarter of 1997 to $437,000 in the first quarter of 1998. Interest expense in the first quarter of 1998 resulted primarily from interest expense that is required to be imputed in order to account for certain unfavorable long-term contracts assumed in the HDIC acquisition. Interest expense in the three months ended March 31, 1997 resulted primarily from the Company's $10.0 million 9% convertible subordinated notes issued in June 1995 (the "Convertible Notes"). In a series of transactions completed during 1996 and 1997, all of the Convertible Notes were converted into shares of Common Stock and, therefore, were not outstanding during the first quarter of 1998. Income Tax Provision. The Company's income tax provision for the first quarter of 1998 was $2.7 million compared to $739,000 for the comparable period in 1997. Amortization of certain goodwill and identifiable intangible assets is not deductible for income tax purposes. FISCAL YEAR 1997 AS COMPARED WITH 1996 Revenues. Revenues for the year ended December 31, 1997 were $137.6 million compared to $90.6 million for the same period last year, an increase of $47.0 million or 51.9%. The increase in revenue is primarily due to a 37.2% increase in transactions in 1997 compared to 1996. Transaction growth was derived from both internal growth and the Acquired Businesses. Without the increased transaction volume from the 17 20 Acquired Businesses, transaction growth would have been 32.3%. In addition, the acquisition of DSS provided additional revenues of $2.8 million from software licensing, maintenance and support activities. Cost of Revenues. Cost of revenues in 1997 was $64.3 million compared to $43.5 million for 1996, an increase of $20.8 million or 47.8%. The dollar increase is attributable to the additional costs associated with the increased transaction volume, the inclusion of the Acquired Businesses following the date of acquisition and increases in rebates paid to third parties in connection with medical EDI transactions, which increased by approximately $4.7 million. As a percentage of revenues, cost of revenues improved to 46.7% in 1997 compared to 48.0% in 1996. The improvement primarily is attributable to the Company's ability to spread certain fixed costs of revenue over a larger base of revenues. Selling, General and Administrative Expenses. Selling, general and administrative expenses for 1997 were $32.7 million compared to $24.6 million in 1996, an increase of 32.9%. The dollar increase is the result of the inclusion of the Acquired Businesses following the date of acquisition and the required infrastructure to support the larger base of revenues. As a percentage of revenues, selling, general and administrative expenses decreased to 23.8% for 1997 compared to 27.2% for 1996. The improvement is attributable to a larger base of revenues and the elimination of certain duplicative costs realized in connection with the Acquired Businesses following the date of acquisition. Research and Development Expenses. Research and development expenses for the year ended December 31, 1997 were $2.1 million compared to $1.8 million in 1996. Depreciation and Amortization Expenses. Depreciation and amortization expenses for 1997 were $26.1 million compared to $19.5 million for 1996. The increase in 1997 is primarily the result of the amortization of $20.0 million in goodwill and identifiable intangible assets related to the Acquired Businesses, compared with $14.6 million in 1996. Depreciation and amortization increased further as the result of the additional investment in host computer systems and software to expand the Company's transaction processing capabilities. Merger and Facility Integration Costs. The Company recognized merger and facility integration costs in 1996 of $4.7 million related primarily to the NEIC and Teleclaims acquisitions. These charges represent costs incurred as a direct result of the plan to integrate NEIC and Teleclaims. The Company estimates that no future costs will be charged to merger and facility integration costs related to NEIC and Teleclaims. Write-off of Acquired In-Process Technology. The Company recorded write-offs of acquired in-process technology of $38.0 million and $30.7 million in 1997 and 1996, respectively. The 1997 write-offs related to the HDIC and DSS acquisitions, and the 1996 write-offs related to the NEIC and Teleclaims acquisitions. These amounts represent an allocation of purchase price to projects that primarily included: (i) projects for the integration of NEIC service offerings into ENVOY product lines; (ii) the extension and integration of on-line adjudication processes developed by HDIC into ENVOY service offerings; and (iii) the development of additional interfaces and functionality for accounts receivable management service offerings provided by DSS. Such amounts were charged to expense because the projects related to research and development that had not reached technological feasibility and for which there was no alternative future use. Net Interest Expense. The Company recorded net interest expense of $265,000 for 1997 compared to net interest expense of $1.8 million for 1996. Interest income increased to $1.3 million in 1997 compared to $1.0 million in 1996, primarily because of an increase in the amount of cash available for investment during 1997. In this regard, operating activities provided cash of $22.0 million in 1997 compared to $3.2 million in 1996, and the Company's August 1996 public offering of 3,320,000 shares of Common Stock provided cash of approximately $83.0 million. The proceeds from this public offering were used, in part, to retire indebtedness under a $25 million term loan and $12.9 million outstanding under the Company's revolving credit facility. Primarily as a result of these debt repayments, interest expense decreased to $1.6 million in 1997 compared to $2.9 million in 1996. Income Tax Provision (Benefit). The Company's income tax benefit for 1997 was $5.2 million compared to a tax provision of $1.7 million in 1996. The tax benefit recorded in 1997 reflects a deferred 18 21 income tax benefit of $13.3 million associated with the $35.0 million charge for the write-off of acquired in-process technology related to the HDIC acquisition. FISCAL YEAR 1996 AS COMPARED WITH 1995 Revenues. Revenues for the year ended December 31, 1996 were $90.6 million compared to $34.2 million for the same period in 1995, an increase of $56.4 million or 165%. This increase is primarily attributable to additional revenues generated from the 1996 Acquired Businesses following the date of acquisition and a 31.8% increase in pharmacy EDI transactions over 1995. Cost of Revenues. Cost of revenues in 1996 was $43.5 million compared to $19.0 million in 1995, an increase of 129%. The dollar increase is attributable to the inclusion of results of the 1996 Acquired Businesses following the date of acquisition and increased transaction volume in the Company's pre-acquisition business. As a percentage of revenues, cost of revenues was 48.0% in 1996 compared to 55.5% in 1995. The improvement is attributable to the inclusion of results of the 1996 Acquired Businesses following the date of acquisition, which historically experienced higher gross profit margins than those of the Company's pre-acquisition business. Selling, General and Administrative Expenses. Selling, general and administrative expenses for 1996 were $24.6 million compared to $11.2 million in 1995, an increase of 120%. These expenses increased due to the inclusion of results of the 1996 Acquired Businesses following the date of acquisition and the additional costs associated with such acquisitions. As a percentage of revenues, selling, general and administrative expenses decreased to 27.2% for 1996 compared to 32.6% for 1995. The improvement is attributable to a larger base of revenues, as well as the elimination of certain duplicative costs realized in connection with the 1996 Acquired Businesses following the date of acquisition. Research and Development Expenses. Research and development expenses for the year ended December 31, 1996 were $1.8 million, compared to $1.5 million in 1995. Depreciation and Amortization Expenses. Depreciation and amortization expenses for 1996 were $19.5 million compared to $2.7 million for 1995. The increase is the result of the amortization of goodwill and identifiable intangible assets during 1996 of $14.6 million primarily related to the 1996 Acquired Businesses. Depreciation and amortization increased further as the result of the additional investment in host computer systems during 1996 to expand the Company's transaction processing capabilities. Merger and Facility Integration Costs. The Company recognized merger and facility integration costs in 1996 of $4.7 million related to the NEIC and Teleclaims acquisitions. Write-off of Acquired In-Process Technology. The Company recorded a write-off of acquired in-process technology of $30.7 million in 1996 related to the NEIC and Teleclaims acquisitions. These amounts represent an allocation of purchase price to projects that consisted primarily of the integration of service offerings of NEIC and Teleclaims into ENVOY product lines. Such amounts were charged to expense because the projects related to research and development that had not reached technological feasibility and for which there was no alternative future use. EMC Losses. In January 1995, ENVOY acquired a 17.5% interest in EMC*Express, Inc. ("EMC"). In connection therewith, the Company also entered into an agreement for the management of EMC, which required the Company to fund certain of EMC's operating costs in the form of advances, and acquired an option to purchase the remaining 82.5% interest in EMC for approximately $2.7 million. At December 31, 1995, the Company determined it would terminate the management agreement and would not exercise its option to purchase the remaining 82.5% interest in EMC, principally as a result of similar products and technology being available to the Company through the acquisition of NEIC, EMC's poor operating performance and the belief that operating losses at EMC likely would continue. As such, the Company determined that it was probable an impairment of its equity investment in EMC as of December 31, 1995 had occurred and recorded an adjustment to recognize an impairment in the carrying value of its investment, including writing off advances and providing for future commitments to EMC at the time when the Company's investment was recorded at net realizable value of zero. As a result, the Company recognized 19 22 losses in 1996 of $540,000 relating to the funding of EMC operating losses through the termination date of the management agreement in March 1996. Based upon the Company's decision to terminate the management agreement, the Company discontinued the equity method of accounting for EMC and began accounting for the investment on a cost basis. Accordingly, the loss related to EMC has been charged to operating expense. Following the termination of the management agreement and option, certain shareholders of EMC filed a lawsuit against the Company asserting claims for breach of contract and negligent conduct. In October 1996, the Company acquired the remaining 82.5% interest in EMC for $2.0 million in cash and settled the related lawsuit for $300,000. In connection with the Company's acquisition of the remaining 82.5% interest of EMC, the Company recorded identifiable intangible assets of approximately $1.9 million related to the customer base acquired from EMC. Net Interest Expense. The Company recorded net interest expense in 1996 of $1.8 million compared to $279,000 of net interest expense for 1995. Interest income increased to $1.0 million in 1996 compared to $380,000 in 1995, primarily because of an increase in the amount of cash available for investment following the Company's August 1996 public offering of 3,320,000 shares of Common Stock. Interest expense increased to $2.9 million in 1996 compared with $659,000 in 1995, primarily as a result of borrowings under the Convertible Notes and borrowings under the Company's bank credit facilities. Income Tax Provision (Benefit). The Company's income tax provision in 1996 was $1.7 million compared to an income tax benefit of $50,000 in 1995. ACQUIRED IN-PROCESS TECHNOLOGY In connection with the purchases of certain of the Acquired Businesses, including NEIC, DSS and HDIC, the Company made allocations of the purchase price to acquired in-process technology totaling $30.7 million in 1996 and $38.0 million in 1997. These amounts were expensed as non-recurring charges on the respective acquisition dates of the Acquired Businesses because the acquired in-process technology had not yet reached technological feasibility and had no future alternative uses. Since the respective dates of acquisition, the Company has used the acquired in-process technology to develop new health care EDI and transaction processing product and service offerings, which have or will become part of the Company's suite of products when completed. Products using the acquired in-process technology have been introduced at various times following the respective acquisition dates of the Acquired Businesses, and the Company currently expects to complete the development of the remaining projects at various dates during 1998 and 1999. Upon completion, the Company offers the related products and services to its customers. The nature of the efforts required to develop the acquired in-process technology into commercially viable products principally relate to the completion of all planning, designing and testing activities that are necessary to establish that the product or service can be produced to meet its design requirements, including functions, features and technical performance requirements. The Company currently expects that the acquired in-process technology will be successfully developed, but there can be no assurance that commercial viability of these products will be achieved. Furthermore, future developments in the health care EDI and transaction processing industry, changes in EDI and transaction processing technology, changes in other product and service offerings or other developments may cause the Company to alter or abandon these plans. The fair value for the in-process technology in each acquisition was based on analysis of the markets, projected cash flows and risks associated with achieving such projected cash flows. In developing these cash flow projections, revenues were forecasted based on relevant factors, including aggregate revenue growth rates for the business as a whole, individual service offering revenues, characteristics of the potential market for the service offerings and the anticipated life of the underlying technology. Operating expenses and resulting profit margins were forecasted based on the characteristics and cash flow generating potential of the acquired in-process technology, and included assumptions that certain expenses would decline over time as operating efficiencies were obtained. Appropriate adjustments were made to operating income to derive net cash flow, and the estimated net cash flows of the in-process technologies in each acquisition were then discounted to present value using rates of return that the Company believes reflect the specific risk/return characteristics of these research and development projects. The selection of discount rates for application in each acquisition 20 23 were based on the consideration of: (i) the weighted average cost of capital ("WACC"), which measures a company's cost of debt and equity financing weighted by the percentage of debt and percentage of equity in its target capital structure; (ii) the corresponding weighted average return on assets ("WARA") which measures the after-tax return required on the assets employed in the business weighted by each asset group's percentage of the total asset portfolio; and (iii) venture capital required rates of return which typically relate to equity financing for relatively high-risk business or business projects. Failure to complete the development of these projects in their entirety, or in a timely manner, could have a material adverse impact on the Company's operating results, financial condition and results of operations. No assurance can be given that actual revenues and operating profit attributable to acquired in-process technology will not deviate from the projections used to value such technology in connection with each of the respective acquisitions. Ongoing operations and financial results for acquired businesses and the Company as a whole are subject to a variety of factors which may not have been known or estimable at the date of such acquisition, and the estimates discussed below should not be considered the Company's current projections for operating results for the acquired businesses or the Company as a whole. A description of the acquired in-process technology and the estimates made by the Company for each of NEIC, DSS and HDIC is set forth below. NEIC The in-process technology acquired in the NEIC acquisition consisted of five significant research and development projects. These projects were all aimed at facilitating the ease of participation of healthcare providers into clearinghouse technologies and ensuring compliance with regulatory and other industry standards. After acquiring NEIC, the Company continued the development of these in-process projects, all of which the Company estimates were less than 10% complete at the date of acquisition. The aggregate value assigned to the NEIC in-process technology was $30.0 million. A brief description of the five in-process projects is set forth below: UniClaim. This product is a PC based claims processing system that extracts Health Care Financing Administration 1500 claim formats from practice management systems ("PMS"), performs edits and transports the file to a host system where EDI formatting is completed for delivery to payors. This project was completed in the second quarter of 1996. The value assigned to this in-process technology was $4.4 million. GTEDS. This product is a computerized system for the collection, validation and distribution of claims from various sources to claims receivers. The project was completed in the fourth quarter of 1996. The value assigned to the GTEDS in-process technology was $21.5 million. On-Line. This product is an application that performs "screen scraping" (i.e., it captures data from a screen presentation and creates an American National Standards Institute 270 eligibility request). This project was completed during the second quarter of 1998. The value assigned to this in-process technology was $1.2 million. SmartPost. This product is an application to populate a physician PMS with remittance data for automatic posting to the PMS. In the first quarter of 1997, the Company completed the acquisition of DSS, which already had a Receivables Management product that included substantially the same functionality as the SmartPost product and determined to abandon further development of SmartPost. The value assigned to this in-process technology was $2.5 million. Expect. This product is an application for screen scraping at payor locations. In the first quarter of 1997, the Company identified an existing software application with the same capabilities as Expect, and made a decision to license that software and abandon the Expect project. The value assigned to this in-process technology was $400,000. 21 24 At the time of the valuation, the expected costs to complete all such projects was $2.2 million. As of March 1998, approximately $1.8 million had been incurred for these projects, and there were no additional expected costs to complete the research and development projects acquired from NEIC. Revenue attributable to NEIC's in-process technology was assumed to increase in the first three years of the six year projection period at annual rates ranging from 43% to 10%, decreasing over the remaining years at rates ranging from 36% to 4% as other products are released in the marketplace. Projected annual revenue ranged from approximately $29.3 million to $70.6 million over the term of the projections. These projections were based on aggregate revenue growth rates for the business as a whole, individual product revenues, giving consideration to transaction volumes and prices, anticipated growth rates for the electronic claims market, anticipated product development and product introduction cycles, electronic claims cycles and the estimated life of the underlying technology. Projected revenues from the in-process technology were assumed to peak in 1998 and decline from 1999 to 2001 as other new products are expected to enter the market. Gross profit was assumed to increase in the first three years of the projection period at annual rates ranging from 44% to 11%, decreasing over the remaining years at rates ranging from 37% to 6%, resulting in incremental annual gross profits of approximately $23.7 million to $59.4 million. The gross profit projections assumed a growth rate approximately the same as the revenue growth rate. Operating profit was assumed to increase in the first four years of the projection period at annual rates of 105% to 2%, and decrease over the remaining years at 33% annually, resulting in incremental annual operating profits of approximately $7.4 million to $24.8 million. Operating profit is projected to increase at a faster rate than revenues in the earlier years of the projection primarily because all product developments costs were assumed to be incurred in the first two years, reducing operating expenses as a percentage of revenue after the second year. The Company used a 25% discount rate for valuing the in-process technology acquired in the NEIC acquisition, which the Company believes reflected the risk associated with the completion of these research and development projects and the estimated future economic benefits to be generated subsequent to their completion. DSS The in-process technology acquired in the DSS acquisition consisted primarily of projects related to DSS's Receivables Management product line and four peripheral products expected to be used as add-on features to the Receivables Management product. DSS's Receivables Management product line works with existing hospital information system ("HIS") and PMS software and provides claims and receivables management, including billings, collections and cash applications, among other functions. At the time of acquisition, DSS was selling versions of the Receivables Management product to work with certain HIS and PMS products; however, the Company noted that there was still substantial development work required in order to complete versions which were adapted to other major HIS and PMS products. After acquiring DSS, the Company continued development of the Receivables Management product and the four associated add-on features, all of which the Company estimates were less than 10% complete at the date of acquisition. These development efforts included planning, modifying existing designs, coding and testing of the resulting products. The aggregate value assigned to the DSS in-process technology was $3.0 million. Since each of these projects were to be incorporated into the DSS product line, the cash flow projections prepared for valuation purposes treated all of these projects as a single unit and, therefore, the individual projects were not separately valued. A brief description of each of the four add-on features is set forth below: Materials Management. This product incorporates certain customized features into licensed software to allow for online transaction processing of inventory data. This project was completed during the third quarter of 1997. 22 25 Billing and 72 Hour Compliance. This product processes all emergency room billings and collections, in addition to tracking patients throughout the emergency/casualty process. This project was completed during the first quarter of 1998. Registration. This product facilitates access to patient records, as well as providing basic patient information to payors. The Company estimates that the project was approximately 20% complete as of March 31, 1998, and currently anticipates that this project will be completed during the fourth quarter of 1998. Collections. This product assists the health care provider's HIS or PMS system in the management of receivables. In the fourth quarter of 1997, management placed further development of this project on hold while it evaluates alternative technologies and development strategies. At the time that the project was placed on hold, the Company estimates that this project was approximately 50% complete. At the time of the valuation, the expected costs to complete all such projects totaled $200,000. Approximately $150,000 had been incurred for these projects through March 31, 1998 and the Company estimates that approximately $50,000 will be required to complete the remaining research and development projects. Revenue attributable to DSS's in-process technology was forecasted through 2004. Over this time period, the Company expects to realize increases in the in-process technology's revenues from: (i) an expected penetration of the Company's customer base; (ii) sales of new versions of the Receivables Management product to existing DSS customers; and (iii) sales from the development of the additional "add-on" features to both the Company's and DSS's customers. Revenue for the in-process technology was assumed to increase in the first four years of the projection period at rates ranging from 38% to 15%, decreasing over the remaining years at rates ranging from 40% to 5% as other products are released in the marketplace. Projected annual revenue ranged from approximately $1.9 million to $5.2 million over the term of the projections. These projections were based on anticipated penetration of the Company's existing customer base, sales of new versions of the Receivables Management product to existing DSS customers, and sales from the development of additional "add-on" products to both the Company's and DSS's customers, taking into account projected product development and introduction schedules, product sales cycles and the estimated life of the product technologies. Projected revenues from the in-process technology were assumed to peak in 2000 and decline from 2001 to 2004 as other new products are expected to enter the market. Gross profit was assumed to increase in the first four years of the projection period at annual rates ranging from 38% to 15%, decreasing over the remaining years at rates ranging from 40% to 5%, resulting in incremental annual gross profits of approximately $1.6 million to $4.4 million. The gross profit projections assumed a growth rate approximately the same as the revenue growth rate. Operating profit was assumed to increase in the first four years of the projection period at annual rates of 94% to 15%, and decrease over the remaining years at rates ranging from 40% to 5%, resulting in incremental annual operating profits of approximately $450,000 to $1.7 million. Operating profit is projected to increase at a faster rate than revenues in the second year primarily because all product developments costs were assumed to be incurred in the first year, reducing operating expenses as a percentage of revenue after the first year. The Company used a 20% discount rate for valuing the in-process technology acquired in the DSS acquisition, which the Company believes reflected the risk associated with the completion of these research and development projects and the estimated future economic benefits to be generated subsequent to their completion. HDIC The in-process technology acquired in the HDIC acquisition consisted primarily of seven significant research and development projects associated with HDIC's product line. At the time of acquisition, HDIC had developed on-line, real-time claims transaction technology which permitted AUSHC to receive real-time EDI transactions, and was in the process of developing new transaction sets which would allow health care providers to submit additional health care transactions electronically. After acquiring HDIC, the Company modified the Company's existing front-end transaction platforms to accommodate HDIC's technology and 23 26 continued the development of seven in-process projects, all of which the Company estimates were less than 10% complete at the date of acquisition. The Company believes that the resulting technology has given, and will continue to give, the Company a competitive advantage in the marketplace by significantly enhancing the Company's existing EDI and transaction processing capabilities with additional transaction sets. The aggregate value assigned to HDIC's in-process technology was $35.0 million. Since each of these projects were to be incorporated into the HDIC product line, the cash flow projections prepared for valuation purposes treated all these projects as a single unit and, therefore, the individual projects were not separately valued. A brief description of each of the seven in-process projects is set forth below: Real-time referrals. This product is designed to allow batch or on-line real-time transaction processing for referral authorization and the ability to receive or confirm acknowledgment through the Company's network that a valid referral is on file with the primary care provider ("PCP"). This project was completed during the second quarter of 1998. Vision claims. This product is designed to provide the capability for health care providers to submit vision claims and vision related information electronically. The Company estimates that the project was approximately 75% complete as of March 31, 1998, and currently anticipates that this project will be completed during the third quarter of 1998. Lab utilization/results. This product is designed to allow electronic transmission of lab testing requests and reporting of lab results. The Company estimates that the project was approximately 45% complete as of March 31, 1998, and currently anticipates that this project will be completed during the third quarter of 1998. Provider directories. This product is designed to allow for the maintenance of reference information related to health care providers and provider networks. The Company estimates that the project was approximately 75% complete as of March 31, 1998, and currently anticipates that this project will be completed in the fourth quarter of 1998. Real-time encounters/claims. This product is designed to allow batch or on-line real-time transaction processing for the transmission of encounter data from the PCP or a capitated specialist to the insurer, and the subsequent acknowledgment of receipt. The Company estimates that the project was approximately 50% complete as of March 31, 1998, and currently anticipates that this project will be completed during the first quarter of 1999. Electronic pre-certifications. This product is designed to allow batch or real-time batch transaction processing for the request and authorization to perform non-capitated procedures or hospital admissions. This transaction is initiated from the PCP, specialist hospital or other delivery system. The Company estimates that the project was approximately 10% complete as of March 31, 1998, and currently anticipates that this project will be completed during the second quarter of 1999. Rosters through the Internet. This product is designed to use the Internet as a means to deliver to health care providers managed care program eligibility status and capitated payment information. The Company estimates that the project was approximately 55% complete as of March 31, 1998, and currently anticipates that this project will be completed during the third quarter of 1999. At the time of the valuation, the expected costs to complete all such projects totaled $1.8 million. Approximately $400,000 has been incurred for these projects through March 31, 1998 in completing these projects, and the Company estimates that approximately $1.4 million will be required to complete the remaining research and development projects. Revenue attributable to HDIC's in-process technology was assumed to increase in the first three years of the six year projection period at rates ranging from 56% to 7%, decreasing over the remaining years at rates ranging from 54% to 4% as other products are released in the marketplace. Projected annual revenue ranged from approximately $11.2 million to $48.2 million over the term of the projections. These projections were based on increased transaction volume through existing and new customer channels, increased fees per transaction, anticipated growth rates for the electronic claims market, anticipated product development and 24 27 product introduction cycles, electronic claims cycles and the estimated life of the underlying technology. In addition, these projections also took into account the expected effects that completing the in-process technology would have in reducing volume constraints which the Company believes resulted in underutilization of the HDIC technology. Projected revenues from the in-process technology were assumed to peak in 2000 and decline from 2001 to 2003 as other new products are expected to enter the market. Gross profit was assumed to increase in the first three years of the projection period at rates ranging from 55% to 7%, decreasing over the remaining years at rates ranging from 57% to 10%, resulting in incremental annual gross profits of approximately $7.5 million to $36.5 million. The gross profit projections assumed a growth rate approximately the same as the revenue growth rate. Operating profit was assumed to increase in the second year of the projection period at a rate of 75%, remain unchanged in the third year, and decrease over the remaining years at rates ranging from 58% to 12%, resulting in incremental annual operating profits of approximately $5.2 million to $26.1 million. Operating profit is projected to increase at a faster rate than revenues in the second year because all product development costs were assumed to be incurred in the first year, reducing operating expenses as a percentage of revenue in the second year. The Company used a 30% discount rate for valuing the in-process technology acquired from HDIC, which the Company believes reflected the risk associated with the completion of these research and development projects and the estimated future economic benefits to be generated subsequent to their completion. LIQUIDITY AND CAPITAL RESOURCES The Company has incurred operating losses in recent years primarily as a result of the write-off of acquired in-process technology related to the Acquired Businesses, together with substantial non-cash depreciation and amortization charges. During these periods, however, operations have generated positive cash flows of $1.8 million in 1995, $3.2 million in 1996, $22.0 million in 1997 and $12.7 million for the three months ended March 31, 1998. Investing activities consist primarily of payments for acquired businesses and purchases of property and equipment. Investing activities used $13.3 million in 1995, $94.0 million in 1996, $51.2 million in 1997 and $1.4 million in the three months ended March 31, 1998. Financing activities consist primarily of proceeds from the issuance of capital stock, and proceeds from and payments on debt. Financing activities provided $7.4 million in 1995, $127.2 million in 1996 and $1.0 million in 1997, and used $1.6 million in the three months ended March 31, 1998. On May 6, 1998, the Company completed the acquisition of Synergy for $10.0 million in cash. Following this acquisition and as of June 23, 1998, the Company had available cash and cash equivalents of approximately $13.0 million. The Company purchases additional computer hardware and software products from time to time as required to support the Company's business. The Company incurred capital expenditures of $8.7 million and $5.4 million for 1997 and 1996, respectively, primarily for computer hardware and software products. The Company currently estimates that total capital expenditures for 1998 will be approximately $8 to $9 million. The Company is expensing as incurred all costs associated with system changes related to its Year 2000 compliance project. The Company estimates that the total cost of the Year 2000 expenses will be approximately $4.0 million, of which approximately $2.5 million will be incurred during 1998. These costs are being funded with available cash. See "Risk Factors -- Year 2000 Compliance." At June 30, 1998, the Company had no amounts outstanding under its $50 million revolving credit facility. Any future borrowings made under the credit facility would bear interest at a rate equal to the Base Rate (as defined in the credit facility) or an index tied to LIBOR. Any future borrowings under the credit facility would be due and payable in full on June 30, 2000. The credit facility contains financial covenants applicable to the Company and its subsidiaries, including ratios of debt to capital, annualized EBITDA to 25 28 annualized interest expense and certain other financial covenants customarily included in a credit facility of this type. The Company and its subsidiaries also are subject to certain restrictions relating to payment of dividends to shareholders of the Company, acquisitions, incurrence of debt and other restrictive provisions; however, there are no restrictions on the ability of the Company's subsidiaries to transfer funds to the Company in the form of dividends, loans or advances. The credit facility is secured by substantially all of the assets of the Company and its subsidiaries. In February 1998, the Company issued 3.5 million shares of Common Stock in connection with the ExpressBill Companies' business combinations. Also in February 1998, 930,233 shares of the Series B Preferred Stock were converted into an equal number of shares of Common Stock. As a result of these transactions, the number of shares of Common Stock outstanding increased by approximately 4.4 million shares, or 27%, to 21.1 million shares. From time to time, the Company has engaged and will continue to engage in acquisition discussions with health care information businesses and other companies complementary to its business. In the event the Company engages in such acquisitions in the future, its currently available capital resources may not be sufficient for such purposes and the Company may be required to incur additional indebtedness or issue additional capital stock, which could result in increased interest expense or dilution to existing investors. Based on current operations, anticipated capital needs to fund known expenditures and current acquisitions, the Company believes its available cash, cash flow from operations and the $50.0 million revolving credit facility will provide the capital resources necessary to meet its liquidity and cash flow requirements over the next 12 months, including the Company's current short-term obligations. The Company believes that present funding sources will provide the ability to meet long-term obligations as they mature. As of March 31, 1998, the Company's long-term obligations totaled $8.8 million, and consisted of $231,000 in long-term debt net of current portion, and $8.6 million in long-term obligations related to unfavorable contracts assumed in connection with the HDIC acquisition. Such amounts relate primarily to the Company's obligations under the AUSHC services agreement to assume a portion of the transaction processing fees related to certain secondary Medicare transactions, and existing agreements assumed by the Company with several businesses that served as claims clearinghouses for AUSHC prior to the HDIC acquisition. The Company's available cash is invested in interest bearing securities with maturities of up to 30 days. SEASONALITY ENVOY's business is to some extent seasonal, with more revenues being generated from September through March as a result of a greater number of health care transactions arising in those months, while operating expenses tend to remain relatively constant over the course of the year. IMPACT OF INFLATION Inflation has not had a significant impact on ENVOY's results of operations to date. 26 29 BUSINESS ENVOY is a leading provider of EDI and transaction processing services to participants in the health care market, including pharmacies, physicians, hospitals, dentists, billing services, commercial insurance companies, managed care organizations, state and federal governmental agencies and others. The Company provides health care EDI services on a real-time and batch-processing basis by utilizing proprietary computer and telecommunications software and microprocessor technology. ENVOY is one of the largest processors of electronic real-time pharmacy and commercial third-party payor batch transactions in the United States based upon annual transaction volume. Through the Company's recently completed business combinations with the ExpressBill Companies, the Company believes that it has the largest patient statement processing and printing services business in the United States, processing more than 100 million patient statements annually. ENVOY's transaction network, which processed approximately 984.3 million transactions in the 12 months ended March 31, 1998, consisted of approximately 200,000 physicians, 35,000 pharmacies, 42,000 dentists, 4,600 hospitals and 811 payors, including approximately 46 Blue Cross Blue Shield Plans, 59 Medicare Plans and 38 Medicaid Plans as of May 31, 1998. INDUSTRY BACKGROUND Throughout the 1980's, advances in computer software, telecommunications and microprocessor technology enabled the development of on-line, real-time systems that electronically capture and transmit information, replacing the recording and processing of transaction information on paper. In addition to offering greater convenience, these electronic systems reduce processing costs, settlement delays and losses from fraudulent transactions. The earliest and most significant advances in electronic transaction processing occurred in the financial services market, particularly in the areas of credit card authorization and settlement. The Company believes the evolution of electronic transaction processing in the financial services market has created the framework for automation of other markets, such as health care, still dominated by paper-based processing. The first major departure from paper-based claims processing in the health care market occurred in the late 1980s in the pharmacy industry. Medicare and Medicaid payment reforms and cost saving initiatives by third-party commercial payors and large retail pharmacy chains led to a significant increase in electronic processing of pharmacy third-party claims. The development and use by pharmacies of practice management software products that include the capability of connecting with an electronic claims processing network also facilitated the movement to electronic claims processing. The Company believes EDI and transaction processing offers a number of benefits to health care payors and providers. The elimination or reduction of paper-based transactions significantly lowers claims processing costs of payors, and on-line encounter and referral information provides more efficient medical cost management for managed care organizations and networked providers. In addition, payors are able to more easily detect fraud and screen for unusual utilization trends. From the health care providers' standpoint, information pertaining to eligibility, authorization and reimbursement can be more easily accessed and transmitted. By processing claims electronically, providers also reduce overhead costs and staff time and improve accounts receivable management. There are many types of transactions, information exchanges and other communications that occur between the various participants in the health care industry, including patients, pharmacies, physicians, hospitals, dentists, billing services, commercial insurance companies, managed care organizations, state and federal government agencies and others. While EDI and transaction processing for certain portions of the health care market has increased over the past few years, many health care transactions continue to be paper-based and manually-processed. Existing EDI and transaction processing services in this market primarily consist of: (i) on-line verification of patient eligibility by pharmacies, health care providers and third-party payors (both commercial and governmental) through direct network communications; (ii) verification that the provider is eligible to treat the patient; (iii) verification that the patient is eligible for the treatment; (iv) filing of encounter data; (v) referral management for providers and payors; and (vi) batch processing of health care reimbursement claims through a central clearinghouse. 27 30 Health care providers initiate EDI and transaction processing through dedicated point-of-service terminals, stand alone software or software integrated with the provider's management information system. Providers can verify patient eligibility or obtain authorization for services at the time of appointment or registration by transmitting patient data to the processor across a telecommunication line. The processor then interfaces with the payor to obtain an eligibility or authorization confirmation which is transmitted back to the provider. The submission of claims generally occurs by providers aggregating claims throughout the day and submitting them electronically to a clearinghouse in batch. Claims are sorted, formatted and edited by the clearinghouse, and are then forwarded electronically to the payor. The claim is processed by the payor and the adjudicated response is communicated back to the provider. To the extent required, the payor sends a check to the provider or, in certain circumstances, initiates an electronic funds transfer to the provider's account. According to the Health Data Directory, approximately 86% of the 1.7 billion third-party pharmacy claims processed in 1997 were processed electronically. The Company believes that only a small percentage of nonclaim pharmacy transactions, such as the delivery of prescriptions by the physician to the pharmacist or formulary inquiries to pharmacy benefit managers, are delivered electronically through real-time on-line systems. The Company believes that there are opportunities to expand EDI and transaction processing to other areas in the pharmacy market. Also, as the population continues to grow and more benefit plans include prescription programs, the Company believes the demand for real-time processing of pharmacy transactions should continue to increase correspondingly. In addition to pharmacies, other providers, including hospitals, physicians and dentists, transmit third-party reimbursement claims electronically, largely on a batch basis through claims clearinghouses. According to the Health Data Directory, approximately 42% of the 2.5 billion non-pharmacy health care claims processed in 1997 were processed electronically. The recent growth of managed care and governmental health care cost containment efforts have increased the use of real time transaction processing by hospitals and physicians by emphasizing not only lower costs, but improved operating efficiencies and increasing accountability. Certain state Medicaid programs permit providers to electronically verify Medicaid eligibility on a real-time basis, and certain managed care companies have encouraged their provider networks to utilize real-time EDI for authorizations, encounter reports and referrals. The Company believes that there are significant opportunities for further expansion of EDI transactions to the non-pharmacy sector of the health care market, both for claims processing as well as for clinical and other purposes. STRATEGY ENVOY's strategy is to maintain and enhance its leadership position in the health care EDI and transaction processing industry. The key elements of this strategy include: Leverage current strengths in the health care EDI and transaction processing industry. ENVOY intends to continue to expand its real-time pharmacy and health care EDI and transaction processing business through aggressive marketing and strategic alliances with third parties that have access to a large number of health care industry participants. The Company believes that its strengths include an extensive transaction network and range of health care EDI delivery platforms between payors and providers and high quality customer service. In addition, the Company will seek to leverage its transaction volume in an effort to be the low cost provider of health care EDI services. Expand product and service offerings. The Company believes that much of the information that flows from and among each of the various participants in the health care market can be transmitted electronically and by third parties, such as the Company, with greater efficiency and cost effectiveness. To further expand its health care EDI and transaction processing business, the Company has in development and testing additional service offerings, such as electronic prescriptions, lab orders, lab results and other transactions. In this regard, the Company's electronic prescription transaction processing services currently are being tested in the field and are scheduled to be rolled out during the first quarter of 1999, and lab orders and lab results transaction services currently are being developed by the Company in cooperation with a national laboratory and independent practice association. In addition, the Company's 28 31 software enables providers and payors to electronically process transactions such as remittance advice, patient rosters, electronic fund transfers and E-mail. Extend EDI and transaction processing network within the health care industry. The Company plans to increase the connection to and interconnection among physicians, hospitals, pharmacies, managed care organizations and other third-party payors, laboratories, medical equipment suppliers and, eventually, employers and patients. The Company believes that a higher degree of interconnectivity among these health care participants will increase the overall level of electronic and related transactions. Pursue strategic acquisitions. The Company expects to continue to pursue acquisitions of related health care information businesses in order to achieve greater economies of scale and to remain a cost effective provider of health care EDI and transaction processing services. In addition, the Company believes that as the currently fragmented health care EDI and transaction processing industry grows and consolidates, acquisition opportunities should arise for the Company as well as other market competitors and, thus, lead to the emergence of a few industry leaders. The Company believes that, among other opportunities, low volume processors may eventually seek to sell their portfolios of physician and hospital customer relationships to higher volume health care EDI and transaction processors such as the Company. The Company also intends to continue to pursue strategic acquisitions as a means of broadening its product and service offerings, as it did with the business combinations with the ExpressBill Companies and the acquisition of Synergy. COMPANY SERVICES ENVOY provides various EDI and transaction processing services to participants in the health care market. Real-time Transaction Processing. The Company provides real-time transaction processing for pharmacy claim adjudication and managed care transactions for health care providers and payors. A standard pharmacy transaction commences with an inquiry by the pharmacy, through a point-of-service terminal or personal computer terminal, to determine whether the patient is covered by a benefit program. After eligibility is confirmed, the claim is settled and the payor transmits to the pharmacy information regarding the amount and timing of the pending payment. As of March 31, 1998, ENVOY's pharmacy EDI network was linked to approximately 35,000 of the estimated 51,000 retail pharmacies in the United States, including 40 of the top 50 retail pharmacy chains. ENVOY's real-time managed care transactions between providers and payors include (i) verification of the patient's enrollment in a program; (ii) verification that the provider is eligible to treat the patient; (iii) verification that the patient is eligible for a particular treatment; (iv) filing of encounter data; (v) referral to a specialist; and (vi) other ancillary transactions. Through its EDI and transaction processing network, the Company has real-time access to several of the largest managed care and commercial insurer databases in the United States, including Prudential Healthcare, CIGNA, AUSHC, Oxford Health Plans, MetraHealth, Pacificare, Empire Blue Cross and Blue Shield and Blue Cross and Blue Shield for the National Capital Area, and is a sponsored participant to the Blue Cross and Blue Shield BluesNet network. For Medicaid eligibility verification and related transactions, the Company currently has access to databases for 27 states. In addition, if a patient wishes to pay the deductible or co-payment amounts by credit card, ENVOY's services provide the ability to obtain payment authorization and verification at the provider's offices. Batch Transaction Processing. With the acquisition of NEIC, ENVOY became one of the nation's largest processors of commercial third-party payor claims and enhanced its electronic network with connections to a significant number of health care providers and payors across the United States. Batch transactions are predominantly used to process reimbursement claims in traditional fee-for-service commercial or government payor systems and to process encounter data in capitated environments. These transactions are not as time-sensitive or as easily processed on a real-time basis and, as a result are processed on a collective and delayed basis, usually daily. To submit claims, health care providers collect data throughout the day and then electronically forward these claims in bulk to a clearinghouse. ENVOY's clearinghouse electronically 29 32 collects and verifies receipt of the claims and performs reformatting and editing required to conform to a particular payor's specifications, aggregates daily transactions by payor and transmits claims to payors based upon each payor's chosen communications protocols. As of March 31, 1998, ENVOY's transaction network was connected with 668 of the commercial third-party payors, including all of the top 20 commercial payors (based upon the number of members covered by such third-party payors). EDI Products and Interfaces. The Company has developed a range of hardware and software products and interfaces to facilitate the adoption of EDI by its customers. In addition, ENVOY supports industry standards of the American National Standards Institute X12N Subcommittee and Healthcare Financing Administration National Standards. These products, and the functions they enable, include the following: ENline(R). The Company's ENline family of proprietary software products performs all of the transactions of a stand alone point-of-service terminal and has enhanced functionality to facilitate both batch and real-time processing. The point-of-service terminal product, called ENline Genesis, is designed to handle real-time transactions and allow the Company to rapidly and cost effectively connect a significant number of providers into the transaction network. The point-of-service terminals can be accessed remotely to modify application software and communications parameters, allowing the Company the flexibility to implement changes in services relatively easily. Point-of-service terminals often are purchased from the Company by payors, who are sponsoring a managed care network, and offered by the payors to providers free of charge. In addition, providers may purchase terminals from the Company for a fee. The Company also has developed certain ENline PC-based products with enhanced functionality features and open Application Program Interfaces ("APIs"). The APIs are established at the operating system level and are designed to enable the Company's software to run on a wide variety of operating systems including DOS, UNIX and Windows. The ENline PC-based products can either function as a stand alone data entry system or work in conjunction with physician practice management software. The stand alone version, ENline Companion, is offered directly to providers. ENline Synergy is designed for integration into a practice management software product. The Company, in conjunction with the practice management vendor, integrates ENline Synergy into the practice management system for distribution by the practice management vendor to the provider. ENline Synergy also controls the editing and distribution of the information from the practice management system to the Company's network. Automatic Eligibility Verification. During 1996, the Company acquired technology for the automation of eligibility requests through the acquisition of National Verification Systems, L.P. ("NVS"). This technology interfaces with hospital and large practice management information systems to automatically verify patient eligibility at the time of admission or scheduling. Eligibility requests are obtained from the Company's real-time transaction processing network. In addition to eligibility verification, the Company's eligibility verification system provides statistical reporting on patient demographics for hospitals and/or physician practices. Automatic Transaction Posting. Through the acquisition of substantially all of the assets of DSS in March 1997, the Company acquired EDI technology used for automatic posting of transactions into a hospital or practice management information system. This technology, which has been integrated to work in tandem with NVS's automatic eligibility verification technology, uses transactions obtained from the Company's real-time and batch processing centers to perform automated remittance posting, accelerated secondary billing and member update of eligibility information. Patient Statements. Through the business combinations with the ExpressBill Companies, the Company is able to offer automated patient billing services to the hospital and other health care provider markets. The Company believes it has the largest stand alone patient statement processing and printing services business in the United States, processing more than 100 million patient statements annually. The Company's patient statement services include electronic data transmission and formatting, statement printing and mailing services for health care providers and practice management system vendors. 30 33 Customer Service. As an adjunct to its healthcare EDI and transaction processing services, the Company maintains customer service facilities with help desks for customer inquiries. Client support employs a modern call tracking and response system which is directly connected to the real-time and batch processing centers. The customer service staff is available via a toll-free telephone number. Customer support services are frequently included in the contract price for health care EDI and transaction processing services, but also may be billed separately, depending upon the specific contract terms. The Company also offers other services, such as on-site and telephone product training, installation and terminal repair and replacement. SALES AND MARKETING The Company develops and maintains payor, provider and vendor relationships primarily through its direct sales and marketing personnel located throughout the United States. As of June 5, 1998, ENVOY employed approximately 115 sales and marketing personnel. The Company's primary sales and marketing strategy focuses on selling its services to organizations that have relationships with or access to a large number of providers, including major health care practice management system vendors. These relationships give ENVOY access to a large health care provider population as the Company expands the breadth of its services from the payor to the health care providers' desktop. In the pharmacy segment, the Company traditionally has established relationships with large retail pharmacy chains and pharmacy software vendors. To market its batch claims processing services, the Company develops relationships with third-party payors and large submitters of claims. Real-time managed care EDI services are offered to providers either directly by the Company's sales force or indirectly through commercial managed care organizations. In addition, the Company works closely with practice management system vendors to provide an integrated solution to health care industry participants. CUSTOMERS The Company's principal customers consist of health care providers, such as pharmacies, physicians, hospitals, dentists and billing services, and third-party payors, such as commercial indemnity insurers, managed care organizations and state and federal governmental agencies. Primarily as a result of the HDIC acquisition, the Company has one customer, AUSHC, that accounted for approximately 12% of the Company's revenues during 1997. Prior to 1997, no customer accounted for more than 10% of the Company's revenues. Concurrently with the HDIC acquisition, the Company and AUSHC entered into a ten year services agreement which requires AUSHC to use the Company as its single source clearinghouse and EDI network for all AUSHC electronic health care transactions. The AUSHC services agreement specifies performance criteria for the Company and contains fixed fee pricing for the first five years of the agreement. In the event of an uncured material default by either party, the AUSHC services agreement can be terminated by the non-defaulting party prior to the expiration of its term on 180 days' notice. The Company believes that it is currently in compliance in all material respects with the terms of the AUSHC services agreement. OPERATIONS The Company delivers its services through an integrated electronic transaction processing system, which includes ENVOY-designed software, host computer hardware, network management, switching services and the ability to interact with customers' personal computers and a variety of point-of-service devices, most of which were originally designed by the Company. ENVOY's real-time host computer system consists of Stratus and Data General mini computers designed and configured to operate 24 hours a day, seven days a week. The Stratus systems are scaleable and are designed and manufactured to accommodate a fault-tolerant, nonstop environment. A fault-tolerant environment is provided for the Data General systems by maintaining on-line standby computers. The real-time host computer system data center is protected by automated fire suppression systems designed to extinguish fire with minimal damage to the computer equipment. The data center is further protected by uninterruptible power supply systems consisting of diesel generators and battery backups. In case of loss of commercial power, these systems can supply power to the data center to continue operations. The data center 31 34 can only be entered by accessing a password protected security lock. The software and related data files are backed up nightly and stored off-site. The Company's real-time communications network consists of dedicated circuits, T-l facilities and dial-up modem ports, which facilitate electronic real-time communication among payors, providers and other users of time-sensitive health care information. This communications network is designed to provide a low cost, multipath host access from a computer modem or point of service device with minimal delays and a high degree of accuracy and integrity. The Company manages multiple lease lines to pharmacies and third-party payors. The Company uses a number of different nationwide public communications networks to provide access to substantially all potential domestic customers. To minimize the possibility that a customer might experience delay by a failed or overloaded circuit, at least two potential communications paths are provided for each transaction. Utilizing ENVOY's call tracking system, transactions are rerouted under centralized control to receive the lowest communications cost available and to bypass failed or overloaded communications nodes. A substantial portion of the Company's batch claim processing is outsourced to GTEDS. Utilizing the Company's proprietary software, GTEDS processes batch transactions on an IBM 3090 mainframe computer coupled with a RISC-based communications network server. The contractual arrangement between the Company and GTEDS requires the processor to maintain 24 hours a day, seven days a week processing capability and a "hot site" disaster recovery system. The Company's current contract with GTEDS expires in December 1998. Any failure to renew the GTEDS contract, or the failure to renew the GTEDS contract on terms favorable to the Company, could have a material adverse effect on the Company's business, results of operations or financial condition. In addition, a disruption in service due to service problems, delays or outages from GTEDS's providing batch claims processing services to the Company could have a material adverse effect on the Company's business, results of operations or financial condition. PROPRIETARY RIGHTS ENVOY owns certain of the software and systems designs that it uses and has a limited, perpetual, nonexclusive, royalty-free license to use other software and systems designs, such as the point-of-service device designs which were developed by the Predecessor. The Company also licenses certain other software from third parties. The Company's success is dependent in part upon the EDI and transaction processing technology developed by the Company. A combination of trade secrets, service mark, copyrights, patents and contract protection is used to establish and protect that technology. There can be no assurance these legal protections and the precautions taken by the Company will be adequate to prevent misappropriation of technology used by ENVOY. In addition, the legal protections do not prevent independent third-party development of competitive technology. COMPETITION The Company faces potential competition in the health care EDI and transaction processing market not only from other companies that are similarly specialized, including former regional partners of the Company that have direct provider relationships, but also from companies involved in other, more highly developed sectors of the EDI and transaction processing market. Such companies could enter into, or focus more attention on, the health care EDI and transaction processing market as it develops. In addition, the Company faces competition by selected providers bypassing the Company's network and going directly to the payor. Many of ENVOY's existing and potential competitors have greater financial, marketing and technological resources. There can be no assurance that the Company can continue to compete successfully with its existing and potential competitors in the health care EDI and transaction processing market. Factors influencing competition in the health care EDI and transaction market include (i) compatibility with the provider's software and inclusion in practice management software products, (ii) in the case of the pharmacy market, relationships with major retail pharmacy chains, and (iii) relationships with third-party 32 35 payors and managed care organizations. The Company believes that the breadth, price and quality of its services are the most significant factors in developing and maintaining relationships with pharmaceutical chains, third-party payors and managed care organizations. EMPLOYEES As of July 31, 1998, ENVOY had approximately 860 employees, including approximately 600 salaried and 260 non-salaried employees (including temporary employees). None of these employees is represented by a union. ENVOY believes its relationship with its employees is good. GOVERNMENT REGULATION Governmental regulatory policies affect the charges for and the terms of ENVOY's access to private line and public communications networks. ENVOY also must obtain certification on the applicable communications network for design innovations for point-of-service devices and proprietary software. Any delays in obtaining necessary certifications with respect to future products and services could delay their introduction. In addition, the Federal Communications Commission requires ENVOY's products and services to comply with certain rules and regulations governing performance. The Company believes its existing products and services comply with all current rules and regulations. The Company can give no assurance, however, that such rules and regulations regarding access to communications networks will not change in the future. In addition, legislation has been proposed which would mandate standards and impose restrictions on the Company's ability to transmit health care EDI and transaction data. See "Risk Factors -- Health Care Data Legislation." Changes in such rules, regulations or policies or the adoption of legislation that make it more costly to communicate on networks could adversely affect the demand for or the cost of supplying services in the health care EDI transaction processing business. 33 36 MANAGEMENT The directors and executive officers of the Company are as follows: NAME AGE POSITION - ---- --- -------- Fred C. Goad, Jr.(1)......... 57 Chairman of the Board, Co-Chief Executive Officer and Director Jim D. Kever(1).............. 45 President, Co-Chief Executive Officer and Director Kevin M. McNamara............ 42 Senior Vice President, Chief Financial Officer and Director Harlan F. Seymour............ 48 Senior Vice President of Corporate Strategy and Development and Director William E. Ford(2)........... 36 Director W. Marvin Gresham(3)......... 68 Director Laurence E. Hirsch(1)(3)..... 52 Director Richard A. McStay(2)......... 61 Director Dewey A. Greene.............. 42 Chief Operating Officer Sheila H. Schweitzer......... 50 Senior Vice President of Operations Gregory T. Stevens........... 33 Vice President, General Counsel and Secretary - --------------- (1) Member of Executive Committee of the Board of Directors. (2) Member of Audit Committee of the Board of Directors. (3) Member of Compensation Committee of the Board of Directors. Mr. Goad has served as the Company's Chairman of the Board and Co-Chief Executive Officer since August 1995 and served as President and a Director since the Company's incorporation in August 1994. Mr. Goad served as Chief Executive Officer and a Director of the Predecessor from September 1985 through June 6, 1995. Mr. Goad also is a Director of Performance Food Group Company, a food distribution company, and is a Director of Oacis Healthcare Systems, Inc., a clinical healthcare software and services company. Mr. Kever has served as the Company's President and Co-Chief Executive Officer since August 1995, and as a Director since the Company's incorporation in August 1994. Prior to such time, he served as the Company's Executive Vice President, Secretary and General Counsel. Mr. Kever had served as a Director and Secretary, Treasurer and General Counsel of the Predecessor since 1981 and as Executive Vice President since 1984. Mr. Kever also is a Director of Transaction Systems Architects, Inc., a supplier of electronic payment software products and network integration solutions, and 3D Systems Corporation, a manufacturer of technologically advanced solid imaging systems and prototype models. Mr. McNamara has served as the Company's Senior Vice President and Chief Financial Officer since February 1996, and as a Director since July 1997. Before joining the Company, he served as President of NaBANCO Merchant Services Corporation, a subsidiary of First Financial Management Corporation ("FFMC"), from October 1994 to December 1995. Mr. McNamara served as Senior Executive Vice President and Chief Financial Officer of National Bancard Corporation, another subsidiary of FFMC, from January 1992 through September 1994. Mr. Seymour has served as the Company's Senior Vice President of Corporate Strategy and Development since August 1997, and as a Director since October 1996. Before joining the Company as a full-time employee in August 1997, Mr. Seymour was a partner in Jefferson Capital Partners, Ltd., an investment banking firm, from September 1996 to June 1997. Prior to such time, he served as Executive Vice President and Chief Operating Officer, Business Development, of Trigon Blue Cross Blue Shield, a leading health care insurance services company ("Trigon"), from August 1994 to June 1996. Before joining Trigon, Mr. Seymour was with FFMC, for 11 years, serving in a variety of senior corporate positions, where his last responsibility was President and Chief Executive Officer of First Health Services Corporation, a wholly-owned subsidiary of FFMC. Mr. Ford was appointed a Director of the Company on March 6, 1996. Mr. Ford has served as a managing member of General Atlantic Partners LLC, the general partner of General Atlantic Partners 25, L.P. and as a general partner of GAP Coinvestment Partners, L.P. since 1991. Mr. Ford also serves as a 34 37 Director of GT Interactive Software Corporation, a provider of entertainment and educational consumer software; MAPICS, Inc., a provider of enterprise resource planning software applications for manufacturing enterprises; LHS Group, Inc., a provider of scaleable client/server-based billing solutions to carriers in the telecommunications industry; SS&C Technologies, Inc., a financial software company; and E*Trade Group, Inc., a discount on-line electronic brokerage company. Mr. Gresham has served as a Director of the Company since February 1995 and had served as a Director of the Predecessor from 1981 through June 6, 1995. Mr. Gresham is the retired President of Gresham Drugs, Inc., a chain of pharmacies in the State of Florida. Mr. Hirsch has served as a Director of the Company since February 1995 and had served as a Director of the Predecessor from 1987 through June 6, 1995. Mr. Hirsch has served as the President of Centex Corporation, a corporation engaged in home building, mortgage banking and related businesses, from March 1985 to July 1991, as its Chief Executive Officer since July 1988, and as its Chairman of the Board of Directors since July 1991. Mr. Hirsch also serves as a Director of Commercial Metals Company, a company engaged in the manufacturing and recycling of steel and metal products, and as a Trustee of BlackRock Investors, Inc., a registered investment company. Mr. McStay has served as a Director of the Company since February 1995 and had served as a Director of the Predecessor from 1985 through June 6, 1995. Mr. McStay served as President of Southern Capital Advisors, Inc., the investment advisory subsidiary of Morgan Keegan & Company, Inc., from 1986 until his retirement in March 1998, and is a Director of TBC Corporation, a wholesaler of automobile tires and accessories. Mr. Greene has served as the Company's Chief Operating Officer since March 1998. Before joining the Company, Mr. Greene served from March 1994 to September 1997 as a division president for Columbia/ HCA Healthcare Corporation. Prior to such time, he served as Chief Executive Officer of Longview Regional Hospital, a wholly-owned subsidiary of HealthTrust, Inc., from July 1991 to March 1994. Ms. Schweitzer currently serves as the Company's Senior Vice President of Operations. Before joining the Company in August 1995, Ms. Schweitzer served from December 1991 to July 1995 as President and Chief Executive Officer of Medical Management Resources, Inc., a health care EDI services company which is a wholly-owned subsidiary of The Associated Group, Inc. Mr. Stevens currently serves as the Company's Vice President, General Counsel and Secretary. From 1990 until he joined the Company in September 1996, Mr. Stevens was an attorney with the law firm of Bass, Berry & Sims PLC in Nashville, Tennessee. 35 38 SELLING SHAREHOLDERS The following table sets forth certain information regarding the beneficial ownership of Common Stock by the Selling Shareholders as of , 1998, and as adjusted to reflect the sale of the Common Stock offered hereby. SHARES OF COMMON STOCK SHARES OF COMMON BENEFICIALLY STOCK TO BE BENEFICIALLY OWNED PRIOR TO OWNED OFFERING(1) SHARES AFTER OFFERING(1) ------------------------ BEING ------------------------ NAME NUMBER PERCENT(2) OFFERED NUMBER PERCENT(2) - ---- --------- ---------- --------- ---------- ----------- Richard B. McIntyre/The McIntyre Charitable Remainder Trust DTD 06/02/98(3)(4)................. 2,131,000 10.1%/8.9% 965,000 1,166,000 5.5%/4.9 % Michael F. Marolf, Sr.(3)........ 713,854 3.4/3.0 305,937 407,917 1.9/1.7 Jeffrey B. Marolf(3)............. 217,048 1.0/* 93,021 124,027 */* Lisa A. Marolf(3)................ 217,048 1.0/* 93,021 124,027 */* Michael F. Marolf, Jr.(3)........ 217,048 1.0/* 93,021 124,027 */* Fred C. Goad, Jr.(5)............. 624,849(6) 2.9/2.6 100,000 524,849 2.4/2.2 Jim D. Kever(7).................. 710,526(8) 3.3/2.9 100,000 610,526 2.8/2.5 --------- --------- --------- --------- -------- Total.................. 1,750,000 ========= - --------------- * less than one percent (1) For the purpose of determining "beneficial ownership," the rules of the SEC require that every person who has or shares the power to vote or dispose of shares of stock be reported as a "beneficial owner" of all shares as to which such power exists. As a consequence, multiple persons may be deemed to be the "beneficial owners" of the same securities. The SEC rules also require that certain shares of stock that a beneficial owner has the right to acquire pursuant to the exercise of stock options within 60 days of the date as of which information is reported are deemed to be outstanding for the purpose of calculating the percentage ownership of such owner, but are not deemed outstanding for the purpose of calculating the percentage ownership of any other person. At the close of business on July 31, 1998, there were 21,196,354 and 2,800,000 shares of Common Stock and Series B Preferred Stock, respectively, outstanding. (2) The second percentage assumes conversion of all outstanding shares of Series B Preferred Stock into Common Stock. (3) The indicated shareholder received the shares of Common Stock in connection with the Company's business combinations with the ExpressBill Companies. In connection with these business combinations, the former shareholders of the ExpressBill Companies received the right to demand the registration of the shares being offered hereby pursuant to a Registration Rights Agreement, dated February 27, 1998. (4) The shares of Common Stock beneficially owned by Mr. McIntyre include: (a) 854,000 shares of Common Stock held by Aggie Titan Limited Partnership, of which Mr. McIntyre is the Managing General Partner; and (b) 105,000 shares of Common Stock held by The McIntyre Charitable Remainder Trust, of which Mr. McIntyre is the trustee, and of which Mr. McIntyre and his wife are the sole beneficiaries. Of the shares indicated as being offered by Mr. McIntyre, 860,000 shares are held in the name of Mr. McIntyre individually and 105,000 shares are held in the name of The McIntyre Charitable Remainder Trust. (5) Mr. Goad is the Chairman of the Board, Co-Chief Executive Officer and a Director of ENVOY. See "Management." (6) Includes 400,000 shares issuable pursuant to exercisable options for the purchase of Common Stock. Also includes 13,126 shares of Common Stock held by Mr. Goad's spouse. Mr. Goad disclaims beneficial ownership of the shares held by his spouse. (7) Mr. Kever is the President, Co-Chief Executive Officer and a Director of ENVOY. See "Management." (8) Includes 490,000 shares issuable pursuant to exercisable options for the purchase of Common Stock. 36 39 UNDERWRITING Upon the terms and subject to conditions stated in the Underwriting Agreement dated the date hereof, each of the Underwriters named below (the "Underwriters"), has severally agreed to purchase, and the Selling Shareholders have agreed to sell to each such Underwriter, shares of Common Stock which equal the number of shares of Common Stock set forth opposite the name of such Underwriter below. NUMBER OF UNDERWRITER SHARES ----------- --------- Smith Barney Inc............................................ Morgan Stanley & Co. Incorporated........................... J.C. Bradford & Co. ........................................ Hambrecht & Quist LLC....................................... Loewenbaum & Company Incorporated........................... --------- Total............................................. 1,750,000 ========= The Underwriting Agreement provides that the obligations of the several Underwriters to pay for and accept delivery of the shares are subject to approval of certain legal matters by counsel and to certain other conditions. The Underwriters are obligated to take and pay for all shares of Common Stock offered hereby (other than those covered by the over-allotment option described below) if any such shares are taken. The Underwriters propose to offer a portion of the shares directly to the public at the public offering price set forth on the cover page of this Prospectus and a portion of the shares to certain dealers at a price which represents a concession not in excess of $ per share below the public offering price. The Underwriters may allow, and such dealers may reallow, a concession not in excess of $ per share to other underwriters or to certain other dealers. After the initial offering of the shares to the public, the public offering price and such concessions may be changed by the Underwriters. The Selling Shareholders have granted to the Underwriters an option, exercisable for 30 days from the date of this Prospectus, to purchase up to 262,500 additional shares of Common Stock at the price to public set forth on the cover page of this Prospectus, less the underwriting discounts and commissions. To the extent such option is exercised, each Selling Shareholder will be obligated to sell approximately the same percentage of such additional shares as the number of shares set forth opposite such Selling Shareholder's name in the table of Selling Shareholders bears to the total number of shares listed in such table. The Underwriters may exercise such option to purchase additional shares solely for the purpose of covering over-allotments, if any, in connection with the offering of the shares offered hereby. To the extent such option is exercised, each Underwriter will be obligated, subject to certain conditions, to purchase approximately the same percentage of such additional shares as the number of shares set forth opposite each Underwriter's name in the preceding table bears to the total number of shares listed in such table. The Company, the directors and certain officers of the Company and the Selling Shareholders have agreed that they will not, without the prior written consent of Smith Barney Inc., for a period of 90 days after the date of this Prospectus, offer, sell, contract to sell, pledge or otherwise dispose of, or file (or participate in the filing of) a registration statement with the SEC in respect of, or establish or increase a put equivalent position or liquidate or decrease a call equivalent position within the meaning of Section 16 of the Securities and Exchange Act of 1934, as amended (the "Exchange Act"), with respect to, any shares of capital stock of the Company or any securities convertible into or exercisable or exchangeable for such capital stock, or publicly announce an intention to effect any such transaction, other than with respect to shares of Common Stock disposed of as bona fide gifts approved by Smith Barney Inc. or capital stock in connection with certain acquisitions. The Company, the Selling Shareholders and the Underwriters have agreed to indemnify each other against certain liabilities, including liabilities under the Securities Act of 1933, as amended (the "Securities Act"). 37 40 In connection with the Offering and in compliance with applicable law, the Underwriters may over-allot (i.e., sell more Common Stock than the total amount shown on the list of Underwriters and participations which appear above) and may effect transactions which stabilize, maintain or otherwise affect the market price of the Common Stock at levels above those which might otherwise prevail in the open market. Such transactions may include placing bids for the Common Stock or effecting purchases of Common Stock for the purpose of pegging, fixing or maintaining the price of the Common Stock for the purpose of reducing a short position created in connection with the Offering. A short position may be covered by exercise of the option described above in lieu of or in addition to open market purchases. In addition, the contractual arrangements between the Underwriters include a provision whereby, if the Underwriters purchase Common Stock in the open market for the account of the Underwriters and the securities purchased can be traced to a particular Underwriter or member of the selling group, the Underwriters may require the Underwriter or selling group member in question to purchase the Common Stock in question at the cost price to the Underwriters or may recover from (or decline to pay to) the Underwriter or selling group member in question the selling concession applicable to the securities in question. The Underwriters are not required to engage in any of these activities, and any such activities, if commenced, may be discontinued at any time. Certain Underwriters and their affiliates have provided and may continue to provide investment banking and other services to the Company. In particular, in connection with the Company's business combinations with the ExpressBill Companies in February 1998, Hambrecht & Quist LLC provided financial advisory services to the Company, and received customary compensation therefor. Also, in connection with this offering, Trilogy Capital Partners ("Trilogy") is being paid a referral fee of $50,000 by the Underwriters. Trilogy provided financial advisory services to the former shareholders of the ExpressBill Companies in connection with the Company's business combinations with the ExpressBill Companies, and may continue to provide such services to the former shareholders of the ExpressBill Companies in the future. LEGAL MATTERS Certain legal matters with respect to the Common Stock offered hereby will be passed upon for the Company and for Messrs. Goad and Kever by Bass, Berry & Sims PLC, Nashville, Tennessee. Certain legal matters with respect to the Common Stock offered hereby will be passed upon for the remaining Selling Shareholders by Graham & James LLP, Palo Alto, California. Certain legal matters with respect to the shares of Common Stock offered hereby will be passed upon for the Underwriters by Dewey Ballantine LLP, New York, New York, who will rely on Bass, Berry & Sims PLC for matters of Tennessee law. EXPERTS The consolidated financial statements and the schedule of ENVOY at December 31, 1997 and 1996, and for each of the three years in the period ended December 31, 1997, incorporated by reference in the registration statement, of which this Prospectus forms a part, have been audited by Ernst & Young LLP, independent auditors, as set forth in their report thereon incorporated by reference elsewhere herein, and are based in part on the reports of Arthur Andersen LLP, independent public accountants. The financial statements and schedule referred to above are incorporated by reference herein in reliance upon such reports given upon the authority of such firms as experts in accounting and auditing. With respect to the ExpressBill Companies, the financial statements of Professional Office Services, Inc. and XpiData, Inc. incorporated by reference in this Prospectus have been audited by Arthur Andersen LLP, independent public accountants, as indicated in their report with respect thereto, and are incorporated herein in reliance upon the authority of said firm as experts in giving such reports. The financial statements of Automated Revenue Management, Inc. have not been incorporated by reference herein due to the immaterial nature of its financial position and results of operations. 38 41 AVAILABLE INFORMATION The Company is subject to the information requirements of the Exchange Act and, in accordance therewith, files reports, proxy statements and other information with the SEC. Such reports, proxy statements and other information may be inspected and copied at the office of the SEC at Room 1024, 450 Fifth Street, N.W., Washington, D.C. 20549 or at its Regional Offices located in the Citicorp Center, Suite 1400, 500 West Madison Street, Chicago, Illinois 60661 and Seven World Trade Center, Suite 1300, New York, New York 10007. Copies of such material also may be obtained from the Public Reference Section of the SEC, 450 Fifth Street, N.W., Washington, D.C. 20549, at prescribed rates. The Company's public filings are also available to the public at the web site maintained by the SEC at "http://www.sec.gov." The Common Stock is listed on The Nasdaq Stock Market, and such reports, proxy statements and other information can also be inspected at the offices of Nasdaq Operations, 1735 K Street, N.W., Washington, D.C. 20006. The Company has filed with the SEC a Registration Statement on Form S-3, including amendments thereto, relating to the Common Stock offered hereby (the "Registration Statement"). This Prospectus, which is part of the Registration Statement, does not contain all of the information set forth in the Registration Statement and the exhibits and schedules thereto. For further information with respect to the Company and the Common Stock offered hereby, reference is hereby made to the Registration Statement and such exhibits and schedules, which may be inspected and copied in the manner and at the locations described above. Statements contained in this Prospectus as to the contents of any contract or other document referred to are not necessarily complete and in each instance reference is made to the copy of such contract or other document filed as an exhibit to the Registration Statement or as previously filed with the SEC and incorporated herein by reference. INCORPORATION OF CERTAIN INFORMATION BY REFERENCE The following documents or portions of documents filed by the Company with the Commission are incorporated herein by reference: (1) Annual Report on Form 10-K for the year ended December 31, 1997. (2) Quarterly Report on Form 10-Q for the quarter ended March 31, 1998. (3) Current Reports on Form 8-K dated February 23, 1998, February 27, 1998 (as amended by Form 8-K/A, dated May 5, 1998) and July 2, 1998. (4) The description of the Common Stock contained in the Company's Registration Statement under the Exchange Act on Form 10 on November 1, 1994, as amended through Post-Effective Amendment No. 4, filed on May 4, 1995. All reports and other documents filed by the Company pursuant to Sections 13(a), 13(c), 14 or 15 (d) of the Exchange Act after the date of this Prospectus and prior to the termination of the offering of Common Stock hereunder shall be deemed to be incorporated by reference in this Prospectus and to be part hereof from the filing date of such documents. Any statement contained in a document incorporated or deemed to be incorporated by reference herein shall be deemed to be modified or superseded for purposes of this Prospectus to the extent that a statement contained herein, or in any other subsequently filed document that also is incorporated or is deemed to be incorporated by reference herein, modifies or supersedes such statement. Any such statement so modified or superseded shall not be deemed, except as so modified or superseded, to constitute a part of this Prospectus. Subject to the foregoing, all information appearing in this Prospectus is qualified in its entirety by the information appearing in the documents incorporated herein by reference. THIS PROSPECTUS INCORPORATES DOCUMENTS BY REFERENCE WHICH ARE NOT PRESENTED HEREIN OR DELIVERED HEREWITH. THESE DOCUMENTS ARE AVAILABLE UPON WRITTEN OR ORAL REQUEST, AT NO CHARGE, FROM THE COMPANY. REQUESTS SHOULD BE DIRECTED TO THE COMPANY, 15 CENTURY BOULEVARD, SUITE 600, NASHVILLE, TENNESSEE 37214, ATTENTION: INVESTOR RELATIONS. 39 42 - ------------------------------------------------------ - ------------------------------------------------------ NO DEALER, SALESPERSON OR ANY OTHER PERSON HAS BEEN AUTHORIZED TO GIVE ANY INFORMATION OR TO MAKE ANY REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS PROSPECTUS IN CONNECTION WITH THE OFFER CONTAINED HEREIN, AND, IF GIVEN OR MADE, SUCH INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED BY THE COMPANY OR BY ANY OF THE UNDERWRITERS. THIS PROSPECTUS DOES NOT CONSTITUTE AN OFFER OF ANY SECURITIES OTHER THAN THOSE TO WHICH IT RELATES OR AN OFFER TO SELL, OR A SOLICITATION OF AN OFFER TO BUY, THOSE TO WHICH IT RELATES IN ANY STATE TO ANY PERSON TO WHOM IT IS NOT LAWFUL TO MAKE SUCH OFFER IN SUCH STATE. THE DELIVERY OF THIS PROSPECTUS AT ANY TIME DOES NOT IMPLY THAT THE INFORMATION HEREIN IS CORRECT AS OF ANY TIME SUBSEQUENT TO ITS DATE. ------------------ TABLE OF CONTENTS PAGE ---- Prospectus Summary.................... 3 Risk Factors.......................... 6 Price Range of Common Stock and Dividend Policy..................... 12 Selected Consolidated Financial Data................................ 13 Management's Discussion and Analysis of Financial Condition and Results of Operations....................... 14 Business.............................. 27 Management............................ 34 Selling Shareholders.................. 36 Underwriting.......................... 37 Legal Matters......................... 38 Experts............................... 38 Available Information................. 39 Incorporation of Certain Information by Reference........................ 39 - ------------------------------------------------------ - ------------------------------------------------------ - ------------------------------------------------------ - ------------------------------------------------------ 1,750,000 SHARES (ENVOY CORPORATION LOGO) COMMON STOCK ------------ PROSPECTUS AUGUST , 1998 ------------ SALOMON SMITH BARNEY MORGAN STANLEY DEAN WITTER J.C. BRADFORD & CO. HAMBRECHT & QUIST LOEWENBAUM & COMPANY INCORPORATED - ------------------------------------------------------ - ------------------------------------------------------ 43 PART II INFORMATION NOT REQUIRED IN PROSPECTUS ITEM 14. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION SELLING COMPANY SHAREHOLDERS -------- ------------ SEC registration fee........................................ $ -- $ 23,377 NASD fee.................................................... -- 8,425 *Accounting fees and expenses............................... 90,000 -- *Legal fees and expenses.................................... 100,000 30,000 *Printing and engraving expenses............................ 22,000 118,198 *Blue Sky fees and expenses................................. 10,000 -- *Miscellaneous expenses..................................... 8,000 -- -------- -------- *Total............................................ $230,000 $180,000 ======== ======== - --------------- * Estimated. ITEM 15. INDEMNIFICATION OF DIRECTORS AND OFFICERS. The Tennessee Business Corporation Act ("TBCA") provides that a corporation may indemnify any of its directors and officers against liability incurred in connection with a proceeding if (i) the director or officer acted in good faith, (ii) in the case of conduct in his or her official capacity with the corporation, the director or officer reasonably believed such conduct was in the corporation's best interest, (iii) in all other cases, the director or officer reasonably believed that his or her conduct was not opposed to the best interest of the corporation, and (iv) in connection with any criminal proceeding, the director or officer had no reasonable cause to believe that his or her conduct was unlawful. In actions brought by or in the right of the corporation, however, the TBCA provides that no indemnification may be made if the director or officer was adjudged to be liable to the corporation. In cases where the director or officer is wholly successful, on the merits or otherwise, in the defense of any proceeding instigated because of his or her status as an officer or director of a corporation, the TBCA mandates that the corporation indemnify the director or officer against reasonable expenses incurred in the proceeding. The TBCA also provides that in connection with any proceeding charging improper personal benefit to an officer or director, no indemnification may be made if such officer or director is adjudged liable on the basis that personal benefit was improperly received. Notwithstanding the foregoing, the TBCA provides that a court of competent jurisdiction, upon application, may order that an officer or director be indemnified for reasonable expenses if, in consideration of all relevant circumstances, the court determines that such individual is fairly and reasonably entitled to indemnification, whether or not the standard of conduct set forth above was met. Article 8 of the Amended and Restated Charter (the "Charter") of the Company and its Amended and Restated Bylaws (the "Bylaws") provide that the Company shall indemnify against liability, and advance expenses to, any present or former director or officer of the Company to the fullest extent allowed by the TBCA, as amended from time to time, or any subsequent law, rule or regulation adopted in lieu thereof. Additionally, the Charter provides that no director of the Company shall be personally liable to the Company or any of its shareholders for monetary damages for breach of any fiduciary duty except for liability arising from (i) any breach of a director's duty of loyalty to the Company or its shareholders, (ii) acts or omissions not in good faith or which involved intentional misconduct or a knowing violation of law, (iii) any unlawful distributions, or (iv) receiving any improper personal benefit. The Company has entered into indemnification agreements with each of the Company's directors and executive officers. The Company currently has in effect an executive liability policy which provides coverage for its directors and officers in amounts of $15.0 million per claim and $15.0 million for annual aggregate claims. The policy covers any error, misstatement, act or omission, or breach of duty committed by a director or officer, subject to certain specified exclusions. II-1 44 The proposed form of the Underwriting Agreement filed as Exhibit 1 to this Registration Statement contains certain provisions relating to the indemnification of the Company and its controlling persons by the Underwriters and relating to the indemnification of the Underwriters by the Company and its controlling persons. ITEM 16. EXHIBITS. See Index to Exhibits on Page II-4. ITEM 17. UNDERTAKINGS. The undersigned Registrant hereby undertakes that, for purposes of determining any liability under the Securities Act, each filing of the Registrant's annual report pursuant to Section 13(a) or 15(d) of the Exchange Act that is incorporated by reference in the Registration Statement shall be deemed to be a new registration statement relating to the securities offered therein, and the offering of such securities at that time shall be deemed to be the initial bona fide offering thereof. Insofar as indemnification for liabilities arising under the Securities Act may be permitted to directors, officers or persons controlling the registrant pursuant to the foregoing provisions, the registrant has been informed that in the opinion of the SEC such indemnification is against public policy as expressed in the Securities Act and is therefore unenforceable. In the event that a claim for indemnification against such liabilities (other than the payment by the Registrant of expenses incurred or paid by a director, officer or controlling person of the Registrant in the successful defense of any action, suit or proceeding) is asserted by such director, officer or controlling person in connection with the securities being registered hereunder, the Registrant will, unless in the opinion of its counsel the matter has been settled by controlling precedent, submit to a court of appropriate jurisdiction the question whether such indemnification by it is against public policy as expressed in the Securities Act and will be governed by the final adjudication of such issue. The undersigned Registrant hereby undertakes that: (1) For purposes of determining any liability under the Securities Act, the information omitted from the form of prospectus filed as part of this Registration Statement in reliance upon Rule 430A and contained in a form of prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or 497(h) under the Securities Act shall be deemed to be part of this Registration Statement as of the time it was declared effective. (2) For the purpose of determining any liability under the Securities Act, each post-effective amendment that contains a form of prospectus shall be deemed to be a new registration statement relating to the securities offered therein, and the offering of such securities at that time shall be deemed to be the initial bona fide offering thereof. II-2 45 SIGNATURES Pursuant to the requirements of the Securities Act of 1933, as amended, the Registrant certifies that it has reasonable grounds to believe that it meets all of the requirements for filing on this Form S-3 and has duly caused this Registration Statement to be signed on its behalf by the undersigned, thereunto duly authorized, in Nashville, Tennessee on August 4, 1998. ENVOY CORPORATION By: /s/ FRED C. GOAD, JR. ------------------------------------ Fred C. Goad, Jr. Chairman, Co-Chief Executive Officer and Director Pursuant to the requirements of the Securities Act of 1933, this Registration Statement has been signed by the following persons in the capacities and on the dates indicated. NAME TITLE DATE ---- ----- ---- /s/ FRED C. GOAD, JR. Chairman of the Board, Co-Chief August 4, 1998 - ----------------------------------------------------- Executive Officer and Director Fred C. Goad, Jr. * President, Co-Chief Executive August 4, 1998 - ----------------------------------------------------- Officer and Director Jim D. Kever * Senior Vice President, Chief August 4, 1998 - ----------------------------------------------------- Financial Officer and Director Kevin M. McNamara (Principal Accounting Officer) * Senior Vice President of August 4, 1998 - ----------------------------------------------------- Corporate Strategy and Harlan F. Seymour Development and Director * Director August 4, 1998 - ----------------------------------------------------- William E. Ford * Director August 4, 1998 - ----------------------------------------------------- W. Marvin Gresham * Director August 4, 1998 - ----------------------------------------------------- Laurence E. Hirsch * Director August 4, 1998 - ----------------------------------------------------- Richard A. McStay *By: /s/ FRED C. GOAD, JR. ------------------------------- Fred C. Goad, Jr. Attorney-in-fact II-3 46 INDEX TO EXHIBITS EXHIBIT NUMBER DESCRIPTION OF EXHIBIT ------- ---------------------- 1 -- Underwriting Agreement* 4.1 -- Charter, as amended(1) 4.2 -- Shareholder Rights Plan(2) 4.3 -- Registration Rights Agreement dated March 6, 1996 by and among ENVOY, General Atlantic Partners 25, L.P., GAP Coinvestment Partners, L.P. and First Union Capital Partners, Inc.(3) 4.4 -- Registration Rights Agreement dated March 6, 1996 by and among ENVOY and the Purchasers set forth on the signature pages thereto(3) 4.5 -- Registration Rights Agreement dated February 27, 1998, by and between ENVOY and the Persons set forth on the signature pages thereto(4) 5 -- Opinion of Bass, Berry & Sims PLC** 23.1 -- Consent of Ernst & Young LLP 23.2 -- Consent of Arthur Andersen LLP 23.3 -- Consent of Bass, Berry & Sims PLC (included in Exhibit 5)** 24 -- Power of Attorney (included on page II-3)** - --------------- * To be filed by amendment. ** Previously filed. (1) Charter as originally amended incorporated by reference to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1995 and Certificate of Designations setting forth terms of Series B Preferred Stock incorporated by reference to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1997. (2) Incorporated by reference to the Registrant's Form 10, as amended, Commission File No. 0-25062. (3) Incorporated by reference to the Registrant's Current Report on Form 8-K filed March 21, 1996. (4) Incorporated by reference to the Registrant's Annual Report on Form 10-K for the year ended December 31, 1997.