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                                                                   EXHIBIT 10.8


                       [Jay Alix & Associates letterhead]


January 8, 1999



Board of Directors
Service Merchandise Company, Inc.
7100 Service Merchandise Drive
Brentwood, TN 37202-4600

Re:  Interim Management and Financial Consulting Services

Gentlemen:

This letter outlines the understanding between Jay Alix & Associates, a Michigan
corporation ("JA&A") and Service Merchandise Company, Inc., a Tennessee
corporation (the "Company") of the objective, tasks, work product and fees for
the engagement of JA&A to provide interim management and financial consulting
services to the Company.

                                    OBJECTIVE

To provide services to the Company customarily provided by a Chief Executive
Officer of the Company and to assist the Board of Directors in stabilization of
the Company and management, as well as in the development of an operating and
business plan, and in exploring strategic alternatives on behalf of the Company
to maximize its value.

                                      TASKS

- -        Assume management responsibility as the Company's Chief Executive
         Officer for the Company's operations. In this regard, it is understood
         and agreed that no member of the Company's Board of Directors shall
         fill an operating role at the Company and that in our role as Chief
         Executive Officer we shall report to the Board of Directors or a
         Committee of the Board (consisting of no less than three members).

- -        Assist in the assessment of the current financial position of the
         Company.

- -        Meet with Company management to review their assessment of the current
         situation and evaluate their input for the Company's turnaround.

- -        Assist in the development of intermediate and long-term operating
         plans.


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Board of Directors                                                        Page 2
Service Merchandise Company, Inc.                                January 8, 1999


- -        Meet with lenders and other outside parties as may be required from
         time to time.

- -        Report to and attend all meetings of the Board of Directors.

- -        Perform such other tasks as may normally be associated with the
         position of Chief Executive Officer or as may be mutually agreed upon.

                                  WORK PRODUCT

Our work product will be in the form of:

- -        Services normally provided by the Company's Chief Executive Officer.

- -        Information to be discussion with you and others, as you may direct.

- -        Written reports and analysis worksheets to support our suggestions as
         we deem necessary or as you may request.

                                    STAFFING

Bettina Whyte will be the principal responsible for the overall engagement. She
will be assisted by a staff of consultants as various levels, all of whom have a
wide range of skills and abilities related to this type of assignment. In
addition, we have relationships with and periodically retain independent
contractors with specialized skills and abilities to assist us. If JA&A
concludes that an independent contractor is appropriate to the assignment, we
will obtain the Board's consent (or such other individual or committee as may be
designated by the Board) before doing so; it is agreed, however, that such
consent will not be unreasonably withheld.

In addition to Ms. Whyte we anticipate that at least one additional principal
will be required full-time. Depending on the situation, additional staff might
also be required with the tasks that they perform and their duration on the
engagement appropriate to the Company's factual circumstances.

                            TIMING, FEES AND EXPENSES

We will commence this engagement immediately upon receipt of a signed engagement
letter and retainer.

RETAINER. We will require a retainer of $500,000 to be applied against the time
charges, excluding expenses, specific to the engagement. We will submit
semi-monthly invoices for services rendered and expenses incurred as described
above, and we will offset such invoices against the retainer. Payment will be
due upon receipt of the invoices to replenish the retainer to the agreed upon


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Board of Directors                                                        Page 3
Service Merchandise Company, Inc.                                January 8, 1999

amount. Any unearned portion of the retainer will be returned to you at the
termination of the engagement.

HOURLY FEES. This engagement will be staffed with professionals at various
levels, as the tasks require. For purposes of semi-monthly billings, our fees
will be based on the hours charged at our prevailing hourly rates, which are:


                                                                                    
         Principals                                                          $450 to $530 
                                                                                          
         Senior Associates                                                   $350 to $375 
                                                                                          
         Associates                                                          $295 to $335 
                                                                                          
         Accountants and Consultants                                         $190 to $225 


JA&A periodically reviews rates charged for our services and makes appropriate
adjustments. However, no such review will become effective before January 1,
2000.

CONTINGENT SUCCESS FEES. In addition to hourly fees, the Company agrees that it
will pay JA&A the following contingent success fees:

- -        A bonus based upon improvement in Earnings Before Interest,
         Depreciation, Amortization and Restructuring Charges ("EBITDAR").
         EBITDAR shall be determined after deduction of JA&A professional fees.
         This shall be an annual calculation that compares the EBITDAR as
         actually earned for 1998 v. the EBITDAR actually earned for 1999.

         The bonus shall be payable quarterly where year-to-date results for
         1998 are compared to year-to-date results for 1999, the bonus payable
         year to date is calculated and the amount owning from that calculation
         is paid to JA&A after first deducting year to date payments. It is
         possible that a calculation of year to date bonus owing may decline
         from one quarter to the next in which case JA&A shall have been
         overpaid. If this occurs, then JA&A shall promptly refund any such
         overpayment, provided that:

         (1)  In no case shall the contingent success fee earned hereby be less
         than zero, and

         (2)  If the Company files for or is placed into bankruptcy than no
         amounts paid to JA&A pre-petition shall be refundable.

         The bonus earned by JA&A in the year our engagement terminates shall be
         determined by computing the bonus that would be payable to JA&A for the
         entire year multiplied by a fraction, the numerator of which is the
         month of the year in which our engagement


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Board of Directors                                                        Page 4
Service Merchandise Company, Inc.                                January 8, 1999

         terminates and the denominator of which is 12. The result of that
         calculation is the contingent success fee payable for the final year of
         the engagement.

         The quarterly computations shall be based upon financial data used to
         prepare the Company's Form 10-Q that is filed with the Securities and
         Exchange Commission ("SEC"). The annual computation shall be based on
         audited financial data that is used to prepare the Company's Form 10-K
         that is filed with the SEC.

         Following is the basis for the EBITDAR contingent success fee:



           IMPROVEMENT IN EBITDAR                                              PERCENT PAID 
                                                                                            
                                                                                      
           First $4 million                                                         2%      
                                                                                            
           From $4 million to $8 million                                            3%      
                                                                                            
           From $8 million to $12 million                                           4%      
                                                                                            
           From $12 million to $16 million                                          5%      
                                                                                            
           From $16 million to $20 million                                          6%      
                                                                                            
           From $20 million to $40 million                                          7%      
                                                                                            
           From $40 million to $44 million                                          6%      
                                                                                            
           From $44 million to $48 million                                          5%      
                                                                                            
           From $48 million to $52 million                                          4%      
                                                                                            
           From $52 million to $56 million                                          3%      
                                                                                            
           More Than $56 million                                                    2%  

    
           
- -        A contingent success fee equal to 2% of the proceeds of asset sales
         that do not occur in the ordinary course of business including but not
         limited to sales of assets from store closings including inventories,
         store fixtures, store properties and leases thereon.

The contingent success fees outlined in this section are additive and not
exclusive. Therefore, it is possible for JA&A to earn a contingent success fee
under more than one alternative.

OUT-OF-POCKET CASH EXPENSES. In addition to the fees set forth above, the
Company shall pay directly or reimburse JA&A upon receipt of periodic billings,
for all reasonable out-of-pocket expenses incurred in connection with this
assignment such as travel, lodging, postage, telephone and facsimile charges.


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Board of Directors                                                        Page 5
Service Merchandise Company, Inc.                                January 8, 1999

                           RELATIONSHIP OF THE PARTIES

The parties intend that an independent contractor relationship will be created
by this agreement. JA&A is not to be considered an employee or agent of the
Company and the employees of JA&A are not entitled to any of the benefits that
the Company provides for the Company's employees.

The Company also agrees not to solicit, recruit or hire any employees or agents
of JA&A for a period of two years subsequent to the completion and/or
termination of this agreement.

                                 CONFIDENTIALITY

JA&A agrees to keep confidential all information obtained from the Company. JA&A
agrees that neither it nor its directors, officers, principals, employees,
agents or attorneys will disclose to any other person or entity, or use of any
purpose other than specified herein, any information pertaining to the Company
or any affiliate thereof which is either non-public, confidential or proprietary
in nature ("Information") which it obtains or is given access to during the
performance of the services provided hereunder. JA&A may make reasonable
disclosures of Information to third parties in connection with their performance
of their obligations and assignments hereunder. In addition, JA&A will have the
right to disclose to others in the normal course of business its involvement
with the Company.

Information includes data, plans, reports, schedules, drawings, accounts,
records, calculations, specifications, flow sheets, computer programs, source or
object codes, results, models, or any work product relating to the business of
the Company, its subsidiaries, distributors, affiliates, vendors, customers,
employees, contractors and consultants.

The Company acknowledges that all advice (written or oral) given by JA&A to the
Company in connection with JA&A's engagement is intended solely for the benefit
and use of the Company (limited to its management and employees) in considering
the transactions to which it relates. The Company agrees that no such advice
shall be used for any other purpose or reproduced, disseminated, quoted or
referred to at any time in any manner or for any purpose other than
accomplishing the tasks and programs referred to herein or in discussions with
the Company's lenders or debt holders, without JA&A's prior approval (which
shall not be unreasonably withheld) except as required by law. The agreement
will survive the termination of the engagement.

                          FRAMEWORK OF THE ENGAGEMENT

         The Company acknowledges that it is hiring JA&A purely to provide
interim management and to assist and advise the Company in business planning and
restructuring. JA&A's engagement shall not constitute an audit, review or
compilation, or any other type of financial statement


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Board of Directors                                                        Page 6
Service Merchandise Company, Inc.                                January 8, 1999

reporting engagement that is subject to the rules of the AICPA or other such
state and national professional bodies.

                             INDEMNIFICATION OF JA&A

In engagements of this nature where we act as crisis managers, it is our
practice to receive indemnification. Accordingly, in consideration of our
agreement to act on your behalf in connection with this engagement, you agree to
indemnify, hold harmless, and defend us (including our principals, employees and
agents) from and against all claims, liabilities, losses, damages and reasonable
expenses as they are incurred, including reasonable legal fees and disbursements
of counsel, and the costs of our professional time (our professional time will
be reimbursed at our rates in effect when such future time is required),
relating to or arising out of the engagement, including any legal proceeding in
which we may be required or agree to participate but in which we are not a
party. We, our principals, employees and agents may, but are not required to,
engage a single firm of separate counsel of our choice in connection with any of
the matters to which this indemnification agreement relates. This
indemnification agreement does not apply to gross negligence or willful
misconduct.

                           INDEMNIFICATION OF OFFICERS

In addition to the foregoing indemnification, Bettina Whyte shall be deemed to
be an officer of the Company and shall, along with other JA&A personnel who
serve as officers of the Company, be individually covered by the same
indemnification and directors' and officers' liability insurance as is
applicable to other officers of the Company. Such directors' and officers'
insurance must be with an unaffiliated insurance company and provide for
coverage of at least $10 million, unencumbered by claims.

The Company agrees that it will use its best efforts to specifically include and
cover any JA&A appointees under the Company's policy for directors' and
officers' insurance. In the event that the Company is unable to include JA&A
appointees under the Company's policy or does not have first dollar coverage as
outlined in the preceding paragraph in effect for at least $10 million, it is
agreed that JA&A will attempt to purchase a separate directors' and officers'
policy that will cover its employees and agents only and that the cost of same
shall be invoiced to the Company as an out of pocket cash expense. If JA&A is
unable to purchase such directors' and officers' insurance then we reserve the
right to terminate this agreement.

                            TERMINATION AND SURVIVAL

The agreement may be terminated at any time by written notice by one party to
the other; provided, however, that notwithstanding such termination JA&A will be
entitled to any fees and expenses due under the provisions of the agreement. It
is further understood and agreed that unless the Company acts in bad faith or
has not remained current with its payment obligations to


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Board of Directors                                                        Page 7
Service Merchandise Company, Inc.                                January 8, 1999

our firm as articulated in this letter, JA&A will not terminate the engagement
without providing at least 90 days notice. Such payment obligation shall inure
to the benefit of any successor or assignee of JA&A.

It is further understood and agreed that if the Company elects to terminate this
agreement before JA&A has been paid an aggregate of at least $2,500,000 in fees
that 150% of any shortfall between $2,500,000 and amounts paid to JA&A shall be
paid to JA&A as a "break-up fee". A material diminution of engagement scope or
responsibility shall be a termination hereunder unless such change is agreed to
in writing by JA&A.

The obligations of the parties under the Indemnification of JA&A,
Indemnification of Officers, Confidentiality and Termination and Survival
sections of this agreement shall survive the termination of the agreement as
well as the other sections of this agreement which expressly provide that they
shall survive termination of this agreement.

                                  GOVERNING LAW

This letter agreement is governed by and construed in accordance with the laws
of New York with respect to contracts made and to be performed entirely therein
and without regard to choice of law or principles thereof.

If we have a dispute with respect to any of the provisions of this agreement and
are unable to agree on a mutually satisfactory resolution within 30 days, either
party may require the matter to be settled by binding arbitration. If such
arbitration shall occur, it shall be in New York City. We shall attempt for two
weeks to agree on a single arbitrator. If that effort shall fail, each party
shall appoint one arbitrator. The two arbitrators so chosen shall attempt for
two weeks to select a third. If they are unable to agree, the American
Arbitration Association in New York City shall choose the third. The arbitration
shall occur using the rules and procedures of the American Arbitration
Association. The decision of the arbitrator(s) shall be final, binding and
non-appealable.

                                    CONFLICTS

We know of no fact of situation that would represent a conflict of interest for
us with regard to the Company. However, this is a large company and there are
many parties involved. Accordingly, it is possible that there are relationships
either past or currently existing that we may wish to bring to your attention,
as we become familiar with the different parties who are involved.

                                  SEVERABILITY

If any portion of the letter agreement shall be determined to be invalid or
unenforceable, we each agree that the remainder shall be valid and enforceable
to the maximum extent possible.



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                                ENTIRE AGREEMENT

All of the above contains the entire understanding of the parties relating to
the services to be rendered by JA&A and may not be amended or modified in any
respect except in writing signed by the parties. JA&A will not be responsible
for performing any services not specifically described in this letter or in a
subsequent writing signed by the parties.

                                     NOTICES

All notices required or permitted to be delivered under this letter agreement
shall be sent, if to us, to the address set forth at the head of this letter, to
the attention of Mr. Melvin R. Christiansen, and if to you, to the address for
you set forth above, to the attention of your General Counsel, or to such other
name or address as may be given in writing to the other party. All notices under
the agreement shall be sufficient if delivered by facsimile or overnight mail.
Any notice shall be deemed to be given only upon actual receipt.

If these terms meet with you approval, please sign and return the enclosed copy
of this proposal and wire transfer the amount to establish the retainer.

We look forward to working with you.

Sincerely yours,

Jay Alix & Associates

/s/ Bettina M. Whyte

Bettina M. Whyte
Principal


Acknowledged and Agreed to:
Service Merchandise Company, Inc.

By:          /s/Raymond Zimmerman    
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Its:               Chairman                   
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Dated:              1/8/99                        
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