1 EXHIBIT 15 LETTER FROM ARTHUR ANDERSEN We are aware that Crawford & Company has incorporated by reference in its previously filed Registration Statement File Nos. 2-78989, 33-22595, 33-47536, 33-36116, 333-02051, 333-24425 and 333-24427, its Form 10-Q for the quarter ended March 31, 1999, which includes our report dated May 7, 1999 covering the unaudited interim financial information contained herein. Pursuant to Regulation C of the Securities Act of 1933 (the "Act"), that report is not considered a part of the Registration Statement prepared or certified by our firm or a report prepared or certified by our firm within the meaning of Sections 7 and 11 of the Act. /s/ Arthur Andersen LLP Atlanta, Georgia May 12, 1999 18