1 ================================================================================ SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q/A (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1998. Or [ ] TRANSACTION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ______ TO _____ , __19 . --------------- ------------ ----- Commission file number : 000-24695 --------- -------------------- TOWNE SERVICES, INC. (Exact name of registrant as specified in its charter) Georgia 62-1618121 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.) 3295 River Exchange Drive, Suite 350, Norcross, Georgia 30092 (Address of principal executive offices and zip code) (770) 734-2680 (Registrant's telephone number, including area code) N/A (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days (1) Yes X No ; (2) Yes X No . -- -- -- -- Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. 19,803,611 shares outstanding at May 4, 1999. ================================================================================ 1 2 TOWNE SERVICES, INC. INDEX TO FORM 10-Q/A PAGE PART I FINANCIAL INFORMATION Item 1. Financial Statements Balance Sheets as of September 30, 1998 and December 31, 1997 3 Statements of Operations for the Three Months and Nine Months Ended September 30, 1998 and 1997 4 Statements of Cash Flows for the Nine Months Ended September 30, 1998 and 1997 5 Notes to Financial Statements 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 8 PART II OTHER INFORMATION Item 1. Legal Proceedings 18 Item 2. Changes in Securities and Use of Proceeds 18 Item 3. Defaults upon Senior Securities 18 Item 4. Submission of Matters to a Vote of Security Holders 18 Item 5. Other Information 18 Item 6. Exhibits and Reports on Form 8-K 18 Signatures 20 Exhibit 27.1 21 2 3 PART I. FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS TOWNE SERVICES, INC. BALANCE SHEETS DECEMBER 31, 1997 AND SEPTEMBER 30, 1998 DECEMBER 31, SEPTEMBER 30, 1997 1998 ------------------------------ (UNAUDITED) ASSETS CURRENT ASSETS: Cash and cash equivalents $ 2,536,439 $ 23,464,901 Accounts receivable, net of allowance for uncollectible accounts of $25,000 and $70,000 in 1997 and 1998, respectively 121,566 1,797,853 Note receivable 78,990 163,985 Other 68,273 159,984 ------------------------------ Total current assets 2,805,268 25,586,723 ------------------------------ PROPERTY AND EQUIPMENT, net 489,849 1,483,818 DEBT ISSUANCE COSTS, net 288,815 - OTHER ASSETS, net 2,500 430,404 ------------------------------ $ 3,586,432 $ 27,500,945 ============================== LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 297,937 $ 488,978 Accrued liabilities 215,109 367,942 Accrued compensation 220,300 -- Current portion of long-term debt 46,757 -- ------------------------------ Total current liabilities 780,103 856,920 ------------------------------ LONG TERM DEBT, net of discount of $249,500 and $0 in 1997 and 1998, respectively 1,289,666 -- COMMITMENTS AND CONTINGENCIES WARRANTS WITH REDEMPTION FEATURE 255,000 -- SHAREHOLDERS' EQUITY: Preferred stock, no par value; 20,000,000 shares authorized, 0 issued and outstanding in 1997 and 1998, respectively -- -- Common stock, no par value; 50,000,000 shares authorized, 11,706,766 and 18,673,734 issued and outstanding in 1997 and 1998, respectively 4,417,696 47,203,828 Warrants outstanding 41,000 41,000 Accumulated deficit (3,197,033) (20,600,803) ------------------------------ Total shareholders' equity 1,261,663 26,644,025 ------------------------------ $ 3,586,432 $ 27,500,945 ============================== The accompanying notes are an integral part of these balance sheets. 3 4 TOWNE SERVICES, INC. STATEMENTS OF OPERATIONS FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 1997 AND 1998 FOR THE THREE FOR THE NINE MONTHS ENDED MONTHS ENDED SEPTEMBER 30, SEPTEMBER 30, 1997 1998 1997 1998 ---------------------------------------------------- (UNAUDITED) (UNAUDITED) REVENUES $ 198,086 $ 1,715,330 $ 383,066 $ 3,136,865 COSTS AND EXPENSES: Costs of processing, servicing, and support 222,417 543,741 475,165 1,321,576 Research and development 114,082 117,068 158,996 293,079 Sales and marketing 206,537 1,971,355 419,183 3,596,783 Stock compensation expense -- 36,338 -- 6,044,267 General and administrative 267,661 656,412 619,392 2,708,602 ---------------------------------------------------- Total costs and expenses 810,697 3,324,914 1,672,736 13,964,307 ---------------------------------------------------- OPERATING LOSS (612,611) (1,609,584) (1,289,670) (10,827,442) ---------------------------------------------------- OTHER EXPENSES: Interest (income) expense, net 28,990 (158,155) 74,467 (27,123) Other expense -- 3,990 (648) 4,242 Financing costs for stock issued to nonemployees -- -- -- 323,000 ---------------------------------------------------- Total other expenses 28,990 (154,165) 73,819 300,119 ---------------------------------------------------- Loss before extraordinary loss on early extinguishment of debt $ (641,601) $(1,455,419) $(1,363,489) $ (11,127,561) ---------------------------------------------------- Extraordinary loss on early extinguishment of debt -- 476,239 -- 476,239 ---------------------------------------------------- NET LOSS $ (641,601) $(1,931,658) $(1,363,489) $ (11,603,800) PREFERRED STOCK DIVIDENDS -- -- -- (5,108,000) ACCRETION OF WARRANTS WITH REDEMPTION FEATURE -- (196,975) -- (691,972) NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS BEFORE EXTRAORDINARY LOSS: ==================================================== Basic $ (641,601) $(1,652,394) (1,363,489) $ (16,927,533) ==================================================== Diluted $ (641,601) $(1,652,394) (1,363,489) $ (16,927,533) =================================================== NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS PER COMMON SHARE BEFORE EXTRAORDINARY LOSS: Basic (0.07) (0.10) (0.15) (1.18) ==================================================== Diluted (0.07) (0.10) (0.15) (1.18) ==================================================== NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS: ==================================================== Basic $ (641,601) $(2,128,633) $(1,363,489) $( 17,403,772) ==================================================== Diluted $ (641,601) $(2,128,633) $(1,363,489) $ (17,403,772) ==================================================== NET LOSS ATTRIBUTABLE TO COMMON SHAREHOLDERS PER COMMON SHARE: Basic $ (0.07) $ (0.13) $ (0.15) $ (1.22) ==================================================== Diluted $ (0.07) $ (0.13) $ (0.15) $ (1.22) ==================================================== Weighted Average Common Shares Outstanding 9,683,793 16,997,071 9,069,323 14,309,909 ==================================================== The accompanying notes are an integral part of these statements. 4 5 TOWNE SERVICES, INC. STATEMENT OF CASH FLOWS FOR THE NINE MONTHS ENDED SEPTEMBER 30, 1997 AND 1998 NINE MONTHS ENDED SEPTEMBER 30, 1997 1998 --------------------------- (UNAUDITED) CASH FLOWS FROM OPERATING ACTIVITIES: Net Loss $(1,363,489) $(11,603,800) Adjustments to reconcile net loss to net cash used in operating activities: Compensation expense recognized for stock option grants -- 6,044,267 Financing costs for stock issued to nonemployees -- 323,000 Extraordinary loss from early extinguishment of debt -- 476,239 Depreciation and amortization 30,472 175,986 Amortization of debt financing fees 24,043 13,496 Amortization of debt discount -- 33,025 Changes in operating assets and liabilities, net of assets acquired: Accounts receivable (65,006) (1,616,380) Prepaid & other assets 12,652 (185,130) Stock subscriptions receivable -- 427,500 Accounts payable 125,891 191,041 Accrued liabilities 46,657 838,830 Accrued compensation -- (906,297) Deferred revenue (13,103) -- --------------------------- Total adjustments 161,606 5,815,577 --------------------------- Net cash used in operating activities (1,201,883) (5,788,223) --------------------------- CASH FLOWS FROM INVESTING ACTIVITIES: Note receivable from shareholder (78,990) (84,995) Purchase of Credit Collection Solutions, Inc., net of cash acquired -- (510,000) Purchase of property and equipment, net (226,534) (1,104,040) --------------------------- Net cash used in investing activities (305,524) (1,699,035) --------------------------- CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from exercise of stock options 882,903 -- Repayment of debt (67,297) (2,236,761) Proceeds from long-term borrowings 59,535 628,849 Proceeds from issuance of preferred stock -- 1,500,000 Proceeds from issuance of common stock 1,369,888 28,523,632 --------------------------- Net cash provided by financing activities 2,245,029 28,415,720 --------------------------- NET INCREASE IN CASH 731,622 20,928,462 CASH AND CASH EQUIVALENTS, beginning of period 151,082 2,536,439 =========================== CASH AND CASH EQUIVALENTS, end of period $ 888,704 $ 23,464,901 =========================== SUPPLEMENTAL CASH FLOW INFORMATION: Cash paid for income taxes $ -- $ -- =========================== Cash paid for interest $ 6,761 $ 234,058 =========================== The accompanying notes are an integral part of these statements. 5 6 TOWNE SERVICES, INC. NOTES TO FINANCIAL STATEMENTS 1. ORGANIZATION AND BACKGROUND Towne Services, Inc. ("Towne Services" or the "Company") designs, develops and markets products and services that convert the in-house credit transactions of small businesses into automated "virtual credit card" accounts which are processed electronically. Usually, in-house credit transactions are completed without a credit card or cash, are recorded and processed manually and then billed to the customer at a later date. To automate this process, Towne Services offers two main electronic processing systems, TOWNE CREDIT(SM) and TOWNE FINANCE(SM), which process small business' in-house credit transactions in much the same way as credit card transactions are processed. The TOWNE CREDIT system electronically processes in-house consumer credit transactions of small and medium size retail merchants. The TOWNE FINANCE system, a commercial version of TOWNE CREDIT, is an automated asset management and financing system that processes business-to-business credit transactions for small commercial businesses. Through the use of the Company's products and services, small businesses can automate certain manual processes, accelerate cash flow, provide better customer service, reduce paperwork and shift many other administrative burdens to Towne Services. In addition, the Company provides complementing products and services to banks that enable them to generate interest-bearing revolving credit accounts by financing the accounts receivable of these small businesses. Through the use of the Company's products, banks can monitor customers' accounts receivable and generate detailed status reports, and may attract new business customers who, in turn, may become customers of Towne Services. 2. BASIS OF PRESENTATION UNAUDITED INTERIM FINANCIAL INFORMATION The accompanying financial statements and footnote data as of September 30, 1998 and for the three and nine months ended September 30, 1997 and 1998 are unaudited. In the opinion of the management of the Company, these financial statements reflect all adjustments, consisting only of normal recurring adjustments necessary for a fair presentation of the financial statements. Certain information and footnote disclosures usually found in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. The results of operations for the three and nine months ended September 30, 1998 are not necessarily indicative of the results that may be expected for the year ended December 31, 1998 or for any other future periods. 6 7 3. INITIAL PUBLIC OFFERING On July 30, 1998 the Company's initial public offering (the "Initial Public Offering") was declared effective by the Securities and Exchange Commission. In the Initial Public Offering, the Company sold 3,850,000 shares of common stock at $8.00 per share. The Company received proceeds of $27.0 million (net), after deducting underwriting discounts and other offering expenses related to the Initial Public Offering. Upon completion of the Initial Public Offering, all outstanding shares of Series A Preferred Stock were converted to 1,217,903 shares of common stock and warrants for 308,982 shares of common stock were exercised. 4. NEW ACCOUNTING PRONOUNCEMENTS In June 1997, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards ("SFAS") No. 130, "Reporting Comprehensive Income," which establishes standards for reporting and presentation of comprehensive income and its components in a full set of general purpose financial statements. This statement is effective for periods beginning after December 15, 1997. The Company adopted SFAS No. 130 on January 1, 1998. The adoption of SFAS 130 did not have a material impact on the Company's financial statements as comprehensive income did not differ from the reported net loss for all periods presented. In June 1997, the FASB issued SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information," which establishes standards for the way that public business enterprises report information about operating segments in annual financial statements and requires that those enterprises report selected information about operating segments in interim financial reports issued to shareholders. It also establishes standards for related disclosures about products and services, geographic areas and major customers. This statement is effective for financial statements for periods beginning after December 15, 1997. The adoption of SFAS No. 131 will not have a material impact on the Company's financial statements. In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," which establishes accounting and reporting standards requiring that every derivative instrument (including certain derivative instruments embedded in other contracts) be recorded in the balance sheet as either an asset or liability measured at its fair value. SFAS No. 133 requires that changes in the derivative's fair value be recognized currently in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative's gains and losses to offset related results on the hedged item in the income statement, and requires that a company must formally document, designate, and assess the effectiveness of transactions that receive hedge accounting. SFAS No. 133 is effective for fiscal years beginning after June 15, 1999. A company may also implement SFAS No. 133 as of the beginning of any fiscal quarter after issuance (that is, fiscal quarters beginning June 16, 1988 and thereafter). SFAS No. 133 cannot be applied retroactively; it must be applied to (a) derivative instruments and (b) certain derivative instruments embedded in hybrid contracts that were issued, acquired, or substantively modified after December 31, 1997. The adoption of SFAS No. 133 will not have a material impact on the Company's financial statements. 5. ACQUISITION In June 1998, the Company acquired certain assets and liabilities of Credit Collection Solutions, Inc. ("CCS") for approximately $510,000 cash and the issuance of up to 100,000 shares of the Company's common stock if certain financial results are achieved. CCS is a developer of computer software for processing payments and tracking collections. In connection with the acquisition, the Company has recorded goodwill in the amount of $440,000, which is being amortized over a period of 5 years. 6. NOTES PAYABLE AND LONG TERM OBLIGATIONS In August 1998, the Company repaid all current and long term debt obligations. This resulted in an extraordinary one-time charge to net income of $476,000, or $.03 per share, which is comprised of $218,000 unamortized discount on a note payable to Sirrom Investments, Inc. (the "Sirrom Note") and $258,000 deferred debt issuance costs. 7 8 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATION The following discussion should be read in conjunction with Towne Services' financial statements and the related notes thereto included elsewhere in this quarterly report. This discussion contains statements which constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements appear in a number of places in this quarterly report and include all statements that are not historical statements of fact regarding the intent, anticipation, belief or current expectations of the Company, its directors or its officers with respect to, among other things: (i) the Company's financing plans; (ii) trends affecting the Company's financial condition or results of operations; (iii) the Company's growth strategy and operating strategy (including, but not limited to, the Company's development and implementation of its products and services); and (iv) the declaration and payment of dividends. The words "may," "would," "could," "will," "expect," "estimate," "anticipate," "believe," "intend," "plan," and similar expressions and variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from these forward-looking statements as a result of many factors, including the Company's limited operating history; the inability to achieve or maintain profitability; the inability to attract and retain sales and marketing personnel or enter new marketing alliances; inability to obtain, continue and manage growth or execute agreements with new customers; market acceptance of new products and enhancements; increased competition; possible system failures; rapid changes in technology; and the other factors discussed in the Company's registration statement on Form S-1 (No. 333-76859) as filed with the Securities and Exchange Commission on June 4 1999, including the "Risk Factors" section contained therein. OVERVIEW Towne Services designs, develops and markets products and services that convert the in-house credit transactions of small businesses into automated "virtual credit card" accounts which are processed electronically. Usually, in-house credit transactions are completed without a credit card or cash, are recorded and processed manually and then billed to the customer at a later date. Through the use of Towne's products and services, small businesses can automate certain manual processes, accelerate cash flow, provide better customer service, reduce paperwork and shift many other administrative burdens to Towne Services. In addition, Towne Services provides complementing products and services to banks that enable them to generate interest-bearing revolving credit accounts by financing the accounts receivable of these small businesses. Through the use of Towne's products, banks can monitor customers' accounts receivable and generate detailed status reports, and may attract new business customers who, in turn, may become customers of Towne Services. 8 9 On July 30, 1998 the Company's Initial Public Offering was declared effective by the Securities and Exchange Commission. In the Initial Public Offering, the Company sold 3,850,000 shares of common stock at $8.00 per share. The Company received proceeds of $27.0 million (net), after deducting underwriting discounts and other expenses related to the Initial Public Offering. Upon completion of the Initial Public Offering, all outstanding shares of Series A Preferred Stock were converted to 1,217,903 shares of common stock and warrants for 308,982 shares of common stock were exercised. During the nine months ended September 30, 1997 and 1998, the Company invested the majority of its resources in researching and developing its products, expanding its marketing activities, building community bank and merchant sales channels and developing its general and administrative infrastructure. The Company's revenues currently are generated through initial set-up fees, discount fees and monthly transaction processing fees. Management believes the prices charged for both the initial set-up fees and the recurring transaction fees are based upon the relative fair value of the related services provided. Accordingly, the Company recognizes these fees as the related services are provided. Set-up fees include charges for installation, implementation and training of the Company's bank and business customers. Towne Services recognizes revenues related to its set-up fees upon execution of the related contract or, if appropriate, upon settlement of any contract contingencies. Set-up fees charged to each bank vary depending on the asset size of the bank and the number of its branches. The Company also charges set-up fees to its business customers based either upon a flat rate or upon the expected transaction volume. As with credit card transactions, the Company's business customer pays a discount fee to its bank equal to a percentage of the value of each transaction processed. In addition, the business' customer pays to the bank interest and fees for amounts owed on account. Towne Services generates recurring revenue by collecting a portion of the discount fee and, on occasion, interest paid on these accounts, as well as by charging monthly transaction processing fees. Monthly transaction processing fees include charges for electronic processing, statement rendering and mailing, settling payments, recording account changes and new accounts, leasing and selling point of sale terminals and collecting debts. Costs of processing, servicing and support include installation costs for the Company's products and costs related to customer service, information systems personnel and installation services. Research and development expenses consist of salary and related personnel costs, including costs for employee benefits, computer equipment and support services, used in product and technology development. The Company believes that its research and development expenditures, which aid in the design of new products and product enhancements to respond to changes in customer demand, are essential for obtaining and retaining a leadership position in its marketplace. Most research and development expenditures are expensed as incurred; however, the Company has capitalized certain development costs under Statement of Financial 9 10 Accounting Standards ("SFAS") No. 86 when the products reached technological feasibility. Sales and marketing expenses consist primarily of salaries and commissions, travel expenses, advertising, trade show expenses, and costs of marketing materials. These expenses also include the costs incurred to develop the Company's indirect marketing channels. Towne Services had net losses of approximately $642,000 and $1.9 million for the three months ended September 30, 1997 and 1998, respectively. For the nine months ended September 30, 1997 and 1998, the Company had net losses of approximately $1.4 million and $11.6 million, respectively. As of December 31, 1997, the Company had an accumulated deficit of $3.2 million. As of September 30, 1998, this accumulated deficit was $20.6 million. Approximately $12.8 million of this accumulated deficit resulted from one-time non-cash charges. The Company's business has grown rapidly with total revenues increasing from $383,000 for the nine months ended September 30, 1997 to $3.1 million for the nine months ended September 30, 1998. However, the Company has experienced net losses in each of these periods and expects to continue to incur losses for the foreseeable future. The number of Towne Services employees increased from 25 at September 30, 1997 to 139 at September 30, 1998. The Company currently intends to expand its sales and marketing operations, to invest more in product research and development, to pursue strategic acquisitions and to improve its internal operating and financial infrastructure, all of which will increase its operating expenses. Because of the Company's limited operating history, management believes that period to period comparisons of its operating results are not meaningful. Although the Company has experienced significant revenue growth recently, there can be no assurance that such growth rates are sustainable, and they should not be relied upon as indicators of future performance. The Company's prospects must be considered in light of the risks, expenses and difficulties frequently encountered by companies in the early stage of development and relatively new and changing markets. There can be no assurance that the Company will be successful in addressing such risks and difficulties or that it will achieve profitability in the future. RESULTS OF OPERATIONS COMPARISON OF THE THREE MONTHS ENDED SEPTEMBER 30, 1997 AND SEPTEMBER 30, 1998 Revenues. The Company's revenues increased from $198,000 for the three months ended September 30, 1997 to $1.7 million for the three months ended September 30, 1998. During these two periods, set-up fees accounted for approximately 65% and 58% of total revenues, respectively. Recurring revenues accounted for approximately 35% and 32% of total revenues, respectively. The increase in revenues resulted primarily from an increase in the number of customers and higher set-up fee and transaction processing fees charged to new customers. 10 11 Costs of Processing, Servicing and Support. Costs of processing, servicing and support increased from $222,000 for the three months ended September 30, 1997 to $544,000 for the three months ended September 30, 1998. These costs were approximately 112% and 32% of total revenues, respectively, for these two periods. The dollar amount of costs of processing, servicing and support increased as a result of the addition of new customers and additional services and support functions required for the Company's growth. Towne Services anticipates that these costs will continue to increase as new customers are added. Costs of processing, servicing and support decreased as a percentage of revenue as a result of substantially increased revenues and improved operating efficiencies. Research and Development. The Company increased its research and development expenses from $114,000 for the three months ended September 30, 1997 to $117,000 for the three months ended September 30, 1998. Research and development expenses represented approximately 58% and 7% of total revenues, respectively, during these two periods. Towne Services expects that the dollar amount of research and development expenses will continue to increase as the Company recruits and hires additional experienced programmers and develops new products and services. The Company does not expect to incur significant costs to make its products year 2000 compliant because it believes its products are currently designed to properly function through and beyond the year 2000. See "-Effects of the year 2000." Sales and Marketing. Sales and marketing expenses increased from $207,000 for the three months ended September 30, 1997 to $2.0 million for the three months ended September 30, 1998. Sales and marketing expenses were approximately 104% and 115% of total revenues, respectively, during these two periods. The increase in sales and marketing expenses during the third quarter of 1998 is primarily the result of significant increases in the number of sales personnel in remote locations, related travel expenses and increased costs for marketing materials used to recruit potential bank and business customers. Towne Services anticipates that sales and marketing expenses will continue to increase as it continues to expand its direct sales and marketing force and hires additional personnel to promote its indirect sales channels. Stock Compensation Expense. In the first quarter of 1998, Towne Services sold shares of common stock and issued options to acquire common stock at what management believed to be the fair market value of the common stock at that time. The Company retained an independent appraiser who subsequently valued the common stock at a higher price. Based upon outside sales to third parties, the independent valuation and the anticipated Initial Public Offering price at the time, the Company recorded a one-time non-cash charge for the additional value. In the third quarter of 1998, the Company recorded $36,000 of stock compensation expense based upon the vesting schedules of certain of these options. General and Administrative. General and administrative expenses increased from $268,000 for the three months ended September 30, 1997 to $656,000 for the three months ended September 30, 1998. These costs represented approximately 135% and 38% of total revenues, respectively, for these two periods. The increase in the dollar amount of these expenses was primarily the result of increases in the number of administrative and operational 11 12 employees and the costs associated with executive and administrative expenses related to the Company's growth. Towne Services anticipates that the dollar amount of these expenses will continue to increase in the near future as it upgrades internal and financial reporting systems to enhance management's ability to obtain and analyze information about its operations. Also, the Company anticipates additional costs related to being a public company, including annual and other public reporting costs, directors' and officers' liability insurance, investor relations programs and professional services fees. Interest (Income) Expense, Net. For the three months ended September 30, 1997, the Company reported net interest expense of $29,000. For the three months ended September 30, 1998, the Company reported net interest income of $158,000. Interest expense decreased as a result of the payoff of certain debt obligations and interest income increased as a result of earnings on investments of cash proceeds received from the Initial Public Offering. Extraordinary Loss. For the three months ended September 30, 1998, the Company reported an extraordinary loss resulting from the early extinguishment of debt in the amount of $476,000. The extraordinary loss was comprised of $218,000 unamortized discount on the Sirrom Note and $258,000 in deferred debt issuance costs. See Note 6 of Notes to Towne's Financial Statements. Income Taxes. For the three months ended September 30, 1998, Towne Services had a net operating loss ("NOL") of approximately $1.9 million for federal tax purposes that will expire if not utilized by 2011 and 2012. The Company has not recognized any benefit from the future use of such NOL because management's assumptions of future profitable operations contain risks that do not provide sufficient assurance to recognize such tax benefits currently. COMPARISON OF THE NINE MONTHS ENDED SEPTEMBER 30, 1997 AND SEPTEMBER 30, 1998 Revenues. The Company's revenues increased from $383,000 for the nine months ended September 30, 1997 to $3.1 million for the nine months ended September 30, 1998. During these two periods, set-up fees accounted for approximately 53% and 64% of total revenues, respectively. Recurring revenues accounted for approximately 47% and 31% of total revenues, respectively. The increase in revenues during these periods resulted primarily from an increase in the number of customers and higher set-up fee and transactions processing fees charged to new customers. The increase in set-up fee revenues as a percentage of total revenues resulted primarily from an increase in the number of customers and higher set-up fees charged to new customers. Costs of Processing, Servicing and Support. Costs of processing, servicing and support increased from $475,000 for the nine months ended September 30, 1997 to $1.3 million for the nine months ended September 30, 1998. These costs were approximately 124% and 42% of total revenues, respectively, for these two periods. The dollar amount of costs of processing, servicing and support increased as a result of the addition of new customers and additional services and support functions required for the Company's growth. Towne Services 12 13 anticipates that these costs will continue to increase as new customers are added. Costs of processing, servicing and support decreased as a percentage of revenue as a result of substantially increased revenues and improved operating efficiencies. Research and Development. The Company increased its research and development expenses from $159,000 for the nine months ended September 30, 1997 to $293,000 for the nine months ended September 30, 1998. Research and development expenses represented approximately 42% and 9% of total revenues, respectively, during these two periods. Towne Services expects that the dollar amount of research and development expenses will continue to increase as the Company recruits and hires additional experienced programmers and develops new products and services. The Company does not expect to incur significant costs to make its products year 2000 compliant because it believes its products are currently designed to properly function through and beyond the year 2000. See "-Effects of the Year 2000." Sales and Marketing. Sales and marketing expenses increased from $419,000 for the nine months ended September 30, 1997 to $3.6 million for the nine months ended September 30, 1998. Sales and marketing expenses were approximately 109% and 115% of total revenues, respectively, during these two periods. The increase in sales and marketing expenses during the first nine months of 1998 is primarily the result of significant increases in the number of sales personnel in remote locations, related travel expenses and increased costs for marketing materials used to recruit potential bank and business customers. Towne Services anticipates that sales and marketing expenses will continue to increase as it continues to expand its direct sales and marketing force and hires additional personnel to promote its indirect sales channels. Stock Compensation Expense. In the first quarter of 1998, Towne Services sold shares of common stock and issued options to acquire common stock at what management believed to be the fair market value of the common stock at that time. The Company retained an independent appraiser who subsequently valued the common stock at a higher price. Based upon outside sales to third parties, the independent valuation and the anticipated Initial Public Offering price at the time, the Company recorded a one-time non-cash charge for the additional value. Stock compensation expense was $6.0 million for the nine months ended September 30, 1998. General and Administrative. General and administrative expenses increased from $619,000 for the nine months ended September 30, 1997 to $2.7 million for the nine months ended September 30, 1998. These costs represented approximately 162% and 86% of total revenues, respectively, for these two periods. The increase in the dollar amount of these expenses was primarily the result of increases in the number of administrative and operational 13 14 employees and the costs associated with executive and administrative expenses related to the Company's growth. Towne Services anticipates that the dollar amount of these expenses will continue to increase in the near future as it upgrades internal and financial reporting systems to enhance management's ability to obtain and analyze information about its operations. Also, the Company anticipates additional costs related to being a public company, including annual and other public reporting costs, directors' and officers' liability insurance, investor relations programs and professional services fees. Interest (Income) Expense, Net. For the nine months ended September 30, 1997, the Company reported net interest expense of $74,000. For the nine months ended September 30, 1998, the Company reported net interest income of $27,000. Interest expense for these periods decreased as a result of the repayment of debt obligations and interest income increased as a result of earnings on investments of cash proceeds received from the Initial Public Offering. Extraordinary Loss. For the nine months ended September 30, 1998 the Company reported an extraordinary loss resulting from the early extinguishment of debt in the amount of $476,000. The extraordinary loss was comprised of $218,000 unamortized discount on the Sirrom Note and $258,000 deferred debt issuance costs. See Note 6 of Notes to Towne's Financial Statements. Income Taxes. For the nine months ended September 30, 1998, Towne Services had NOL of approximately $11.8 million for federal tax purposes that will expire if not utilized by 2011 and 2012. The Company has not recognized any benefit from the future use of such NOL because management's assumptions of future profitable operations contain risks that do not provide sufficient assurance to recognize such tax benefits currently. During the Company's short history, its operating results have varied significantly and are likely to fluctuate significantly in the future as a result of a combination of factors. These factors include: whether or not the market accepts current and future products and services; whether new competitors emerge or existing competitors gain market share faster than Towne Services; whether new technologies are developed which make Towne's systems outdated or obsolete; whether costs of doing business increase as a result of higher wages, sales commissions, taxes and other operating costs; whether seasonal trends in consumer purchasing impact the volume of transactions processed; general economic factors and the impact of potential acquisitions to Towne's operations. In addition, the amount of revenues associated with particular set-up fees can vary significantly based upon the number of products used by customers for any particular period. Towne Services establishes its expenditure levels for product development, sales and marketing and other operating expenses based, in large part, on its anticipated revenues. As a result, if revenues fall below expectations, operating results and net income are likely to be adversely and disproportionately affected because only a portion of the Company's expenses vary with its revenues. 14 15 LIQUIDITY AND CAPITAL RESOURCES Since its inception, Towne Services has financed its operations primarily through sales of its equity securities in private placements and through borrowings under the Sirrom Note. Through December 1997, the Company received aggregate net proceeds of $4.3 million from the sale of its common stock. In March 1998, the Company received net proceeds of $1.5 million from the sale of its Series A Preferred Stock in a private placement. In July 1998, the Company received net proceeds of $27.0 million from the Initial Public Offering. In August 1998, Towne Services paid off all current and long term debt obligations, which consisted of the Sirrom Note, certain lines of credit and a loan from Citizen's Bank, with proceeds received from the Initial Public Offering. The early extinguishment of certain debt obligations resulted in an extraordinary loss of $476,000, which is comprised of $218,000 unamortized discount on the Sirrom Note and $258,000 in deferred debt issuance costs. The Company currently is negotiating with certain other financial institutions to establish a credit facility for future working capital and acquisition financing, but there can be no assurance that such negotiations will be successful. Net cash used in operating activities was approximately $1.2 million for the nine months ended September 30, 1997 and $5.8 million for the nine months ended September 30, 1998. Net cash used in operating activities during the nine months ended September 30, 1997 represents a $1.4 million net loss partially offset by a $173,000 increase in accounts payable and accrued expenses, a $65,000 increase in accounts receivable and a $13,000 decrease in prepaid expenses and other assets. Net cash used in operating activities during the nine months ended September 30, 1998 represents a $11.6 million net loss partially offset by a $124,000 increase in accounts payable and accrued expenses, a $1.6 million increase in accounts receivable, a $185,000 increase in prepaid expenses and other assets and a $428,000 decrease in stock subscriptions receivable. Net cash used in investing activities was approximately $306,000 for the nine months ended September 30, 1997 and $1.7 million for the nine months ended September 30, 1998. Net cash used in investing activities during the nine months ended September 30, 1997 represents an increase of $227,000 for the purchase of computer equipment used in conducting the Company's business and an increase of $79,000 of notes receivable due from a shareholder. Net cash used in investing activities during the nine months ended September 30, 1998 represents an increase of $85,000 in notes due from shareholders, $510,000 to acquire certain assets and liabilities of Credit Collection Solutions, Inc. and $1.1 million for the purchase of computer equipment and other capital equipment used in conducting the Company's business. Net cash provided by financing activities was $2.2 million for the nine months ended September 30, 1997 and $28.4 million for the nine months ended September 30, 1998, which consisted primarily of $27.0 million of net proceeds received from the Initial Public Offering, proceeds from the issuance of other securities and payment of all outstanding debt obligations. 15 16 EFFECTS OF THE YEAR 2000 The Company's business and customer relationships rely on computer software programs, internal operating systems and telephone and other network communications connections. If any of these programs, systems or network connections are not programmed to recognize and properly process dates after December 31, 1999 (the "Year 2000" issue), significant system failures or errors may result which could have a material adverse effect on the business, financial condition, or results of operations of both the effected customers and the Company. Towne Services has conducted tests on its proprietary point of sale terminals, network connections and transaction processing software and believes that its TOWNE CREDIT and TOWNE FINANCE products and network connections it maintains are able to process dates after December 31, 1999. For its internal accounting and operating systems and network communications, the Company uses software and other products provided by third parties and has received warranties or other assurances that most of these products are programmed to address the Year 2000 issue. The Company plans to conduct a limited review of its internal systems and to continue to test its network connections to help insure that these programs and systems are adequately programmed to address the Year 2000 issue. Towne Services intends to modify or replace any products or systems that are unable to properly function as a result of the Year 2000 issue and currently believes it will be able to do so without incurring costs or delays which would have a material adverse effect on its financial condition. The Company supplies point of sale terminals and other products needed to run its processing systems to its customers and Towne Services has not tested any other products or systems used in its customers' businesses. If the Company's customers do not successfully address Year 2000 issues in their operations and, as a result, experience temporary or permanent interruptions in their businesses, the Company may lose revenues from these customers, which could have a material adverse effect on its business, financial condition and results of operations. Towne Services believes that many financial institutions and small businesses (including customers of the Company) are still in the preliminary stages of analyzing their systems for Year 2000 issues. It is impossible to estimate the potential expenses involved or delays which may result from the failure of these institutions and third parties to resolve their Year 2000 issues in a timely manner and there can be no assurance that such expenses, failures or delays will not have a material adverse effect on the Company's business, financial condition or results of operations. EFFECTS OF ACCOUNTING STANDARDS In June 1997, the FASB issued SFAS No. 130, "Reporting Comprehensive Income," which establishes standards for reporting and presentation of comprehensive income and its components in a full set of general purpose financial statements. This statement is effective for periods beginning after December 15, 1997. The Company adopted SFAS No. 130 on January 1, 1998. The adoption of SFAS 130 did not have a material impact on the Company's financial statements as comprehensive income did not differ from the reported net loss for all periods presented. 16 17 In June 1997, the FASB issued SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information," which establishes standards for the way that public business enterprises report information about operating segments in annual financial statements and requires that those enterprises report selected information about operating segments in interim financial reports issued to shareholders. It also establishes standards for related disclosures about products and services, geographic areas and major customers. This statement is effective for financial statements for periods beginning after December 15, 1997. The adoption of SFAS No. 131 will not have a material impact on the Company's financial statements. In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," which establishes accounting and reporting standards requiring that every derivative instrument (including certain derivative instruments embedded in other contracts) be recorded in the balance sheet as either an asset or liability measured at its fair value. SFAS No. 133 requires that changes in the derivative's fair value be recognized currently in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows a derivative's gains and losses to offset related results on the hedged item in the income statement, and requires that a company must formally document, designate, and assess the effectiveness of transactions that receive hedge accounting. SFAS No. 133 is effective for fiscal years beginning after June 15, 1999. A company may also implement SFAS No. 133 as of the beginning of any fiscal quarter after issuance (that is, fiscal quarters beginning June 16, 1988 and thereafter). SFAS No. 133 cannot be applied retroactively; it must be applied to (a) derivative instruments and (b) certain derivative instruments embedded in hybrid contracts that were issued, acquired, or substantively modified after December 31, 1997. The adoption of SFAS No. 133 will not have a material impact on the Company's financial statements. 17 18 PART II. OTHER INFORMATION ITEM 1. LEGAL PROCEEDINGS None ITEM 2. CHANGES IN SECURITIES AND USE OF PROCEEDS On July 30, 1998 the Company's Initial Public Offering was declared effective by the Securities and Exchange Commission. In the Initial Public Offering, the Company sold 3,850,000 shares of common stock at $8.00 per share. The Company received proceeds of $27.0 million (net), after deducting underwriting discounts of $2.2 million and expenses related to the Initial Public Offering. Upon completion of the Initial Public Offering, all outstanding shares of Series A Preferred Stock were converted to 1,217,903 shares of common stock and warrants for 308,982 shares of common stock were exercised. Use of proceeds from the effective date of the Initial Public Offering on July 30, 1998 to the period ended September 30, 1998 have been as follows: 1. $2.2 million for the repayment of indebtedness outstanding under the Company's loan facility with Sirrom Investments, Inc., and the Company's loan from Citizens Bank 2. $4.0 million for working capital and general corporate purposes. ITEM 3. DEFAULTS UPON SENIOR SECURITIES None ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS On July 24, 1998, the Company's shareholders, acting by unanimous written consent in lieu of a special meeting, approved the Company's Amended and Restated Articles of Incorporation (Exhibit 3.1 hereto) and approved the Company's 1998 Stock Option Plan (Exhibit 10.1 hereto). ITEM 5. OTHER INFORMATION In June 1998, Towne Services, Inc. (the "Company") acquired certain assets and liabilities of Credit Collection Solutions, Inc. for approximately $510,000 cash and the issuance of up to 100,000 shares of the Company's common stock if specified sales levels of Collection Works Software are achieved. In its initial purchase price allocation, the Company originally allocated $200,000 to purchased in-process technology, which was immediately expensed. The Company has subsequently reevaluated its purchase price allocation and has allocated this amount to goodwill. The interim financial statements have been restated to show the effects of this reallocation. ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K 18 19 a) Exhibits Exhibit Description No. 3.1 Amended and Restated Articles of Incorporation, as filed with the Secretary of the State of Georgia on July 29, 1998 (incorporated by reference to Exhibit 3.1 of the Company's Registration Statement on Form S-1 (No. 333-53341) as declared effective by the SEC on July 30, 1998 (the "Registration Statement")). 3.2 Amended and Restated Bylaws, effective May 19, 1998 (incorporated by reference to Exhibit 3.2 of the Registration Statement). 4.1 See Exhibits 3.1 and 3.2 for provisions of the Amended and Restated Articles of Incorporation and Amended and Restated Bylaws defining the rights of the holders of Common Stock of the Company. 10.1 1998 Stock Option Plan (including Form of Stock Option Agreement) (incorporated by reference to Exhibit 10.2 of the Registration Statement). 27 Financial Data Schedule (for SEC use only). b) Reports on Form 8-K. There were no reports filed on Form 8-K during the three month period ended September 30, 1998. 19 20 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934,the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. TOWNE SERVICES, INC. June 9, 1999 /s/ Drew W. Edwards - ----------------- ------------------------------------------------- Date Drew W. Edwards Chairman of the Board and Chief Executive Officer (principal executive officer) June 9, 1999 /s/ Bruce F. Lowthers, Jr. - ----------------- ------------------------------------------------- Date Bruce F. Lowthers, Jr. Chief Financial Officer (principal financial and accounting officer) 20