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                                                                     EXHIBIT 3.5

                  ARTICLES OF AMENDMENT TO AMENDED AND RESTATED
                ARTICLES OF INCORPORATION OF TOWNE SERVICES, INC.

         In accordance with Sections 14-2-602 and 14-2-1006 of the Georgia
Business Corporation Code (the "Code"), Towne Services, Inc. (the
"Corporation"), a corporation organized and existing under and by virtue of the
Code, DOES HEREBY CERTIFY:

         1.       The name of the Corporation is Towne Services, Inc.

         2.       The following resolution setting forth an amendment to the
                  Corporation's Articles of Incorporation has been duly adopted
                  by the Board of Directors:

                           RESOLVED, THAT ARTICLE 2 OF THE AMENDED AND RESTATED
                  ARTICLES OF INCORPORATION IS HEREBY AMENDED BY ADDING THE
                  FOLLOWING PROVISIONS TO THE END THEREOF: "THE CORPORATION IS
                  AUTHORIZED TO ISSUE 20,000 SHARES OF SERIES B CONVERTIBLE
                  PREFERRED STOCK, WITHOUT PAR VALUE PER SHARE (THE "SERIES B
                  PREFERRED STOCK"). THE SERIES B PREFERRED STOCK SHALL HAVE THE
                  PREFERENCES, LIMITATIONS AND RELATIVE RIGHTS SET FORTH ON
                  EXHIBIT A TO THIS RESOLUTION."

         3.       The "Exhibit A" referenced in the foregoing resolution is
                  included in these Articles of Amendment and is the same
                  "Exhibit A" as is attached hereto.

         4.       The foregoing resolution containing the amendment was duly
                  adopted on May 28, 1999, by the Corporation's Board of
                  Directors in accordance with the provisions of Sections
                  14-2-602 and 14-2-1002 of the Code.

         IN WITNESS WHEREOF, the Corporation has caused this Amendment to be
signed by the undersigned duly authorized officer, this 11th day of June, 1999.

                         TOWNE SERVICES, INC.

                         By:  /s/ Henry M. Baroco
                              ---------------------

                         Name:    Henry M. Baroco

                         Title:   President and Chief Operating Officer


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                                    EXHIBIT A

                          DESIGNATIONS OF PREFERENCES,
                       LIMITATIONS, AND RELATIVE RIGHTS OF
                SERIES B PREFERRED STOCK OF TOWNE SERVICES, INC.

         For the purposes of these Designations, the following terms shall have
the meanings specified:

          "Articles of Incorporation" shall mean the Amended and Restated
Articles of Incorporation of the Corporation, as amended.

         "Board of Directors" shall mean the board of directors of the
Corporation.

         "Bylaws" shall mean the bylaws of the Corporation, as amended.

         "Common Stock" shall mean the common stock, no par value per share, of
the Corporation.

         "Conversion Price" shall have the meaning provided in Subsection (d)(1)
hereof.

         "Conversion Rate" shall have the meaning provided in Subsection (d)(1)
hereof.

         "Conversion Shares" shall mean the shares of Common Stock into which
each share of Series B Preferred Stock is convertible pursuant to Section (d) of
these Designations.

         "Corporation" shall mean Towne Services, Inc., a Georgia corporation.

         "Designations" shall mean the terms, preferences, limitations and
relative rights of the Series B Preferred Stock established hereby and set forth
hereinafter.

         "Invested Amount" per share of Series B Preferred Stock shall mean the
per share issue price for any share of Series B Preferred Stock as designated in
the agreement with the Corporation pursuant to which such share is issued (as
adjusted pursuant to Section (d)(5) hereof after the Original Issue Date). The
initial Invested Amount per share of Series B Preferred Stock is $100.00.

         "Liquidation" shall have the meaning provided in Section (b) hereof.

         "Series B Preferred Stock" shall mean the 20,000 shares of Series B
Preferred Stock, without par value per share, hereby designated.



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         "Original Issue Date" shall mean, with respect to each share of Series
B Preferred Stock, the date on which such share of Series B Preferred Stock is
first issued by the Corporation.

         "Securities Act" shall mean the federal Securities Act of 1933, as
amended.

         The Designations granted to and imposed upon the Series B Preferred
Stock are as follows:

         (a)      Dividend Rights. The following dividend rights shall apply to
the Series B Preferred Stock:

                  (1)      The holders of then outstanding Series B Preferred
         Stock shall be entitled to receive cumulative cash dividends when, as
         and if declared by the Board of Directors out of any funds legally
         available therefor at the rate of $2.00 per share of Series B Preferred
         Stock per quarter. Dividends will be payable quarterly on March 31,
         June 30, September 30 and December 31 in each year.

                  (2)      Dividends shall accrue on each share of Series B
         Preferred Stock from the Original Issue Date, and shall accrue from day
         to day, whether or not earned or declared and whether or not there
         shall be funds legally available for the payment of such dividends.
         Such dividends shall be cumulative so that, if such dividends in
         respect of any previous or current quarterly dividend period, at the
         quarterly rate specified above, shall not have been paid or declared
         and a sum sufficient for the payment thereof set apart, the deficiency
         shall first be fully paid before any dividend or other distribution
         shall be paid on or declared and set apart for the Common Stock or any
         other stock ranking junior to the Series B Preferred Stock. Any
         accumulation of dividends on the Series B Preferred Stock shall not
         bear interest.

                  (3)      Unless full dividends on the Series B Preferred Stock
         for all past dividend periods and the then current dividend period
         shall have been paid or declared and a sum sufficient for the payment
         above set apart no cash dividend shall be paid or declared on Common
         Stock or any or any other stock ranking junior to the Series B
         Preferred Stock as to liquidation preference.

                  (4)      Each dividend shall be paid to the holders of record
         of the Series B Preferred Stock as they shall appear on the stock
         register of the Company on such record date, not exceeding 45 days nor
         less than 10 days preceding a dividend payment date, as shall be fixed
         by the Board of Directors or a duly authorized committee thereof.

         (b)      Liquidation Rights. In the event of the liquidation,
dissolution or winding up for any reason, including, without limitation,
bankruptcy, of the Corporation or any of the Corporation's subsidiaries, the
assets of which constitute all or substantially all the assets of the business
of the Corporation and its subsidiaries taken as a whole or such




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events specified in the next sentence (each such event referred to as a
"Liquidation"), the holders of the outstanding shares of Series B Preferred
Stock shall, at their election, be entitled to receive in exchange for and in
redemption of each share of their Series B Preferred Stock, and on a parity with
the holders of any capital stock ranking senior to or pari passu to the Series B
Preferred Stock by reason of their ownership thereof, from any funds or assets
legally available for distribution to shareholders that portion of such funds,
proceeds or assets in an amount equal to a fraction,


                  (1)      the numerator of which is the number of Conversion
         Shares to which the holder of such share of Series B Preferred Stock
         would be entitled by virtue of converting such share; and

                  (2)      the denominator of which is the aggregate of the
         number of Conversion Shares, shares of Common Stock outstanding, and
         all other shares of outstanding capital stock of any series the holders
         of which are entitled to participate in the proceeds of a Liquidation;

provided, however, that, notwithstanding the foregoing, the amount payable to
such holder of a share of Series B Preferred Stock in the event of a Liquidation
of the Corporation, as provided above, shall not be less than, and shall be
increased if necessary (with sums payable to holders of shares of any other
capital stock to be reduced ratably per share as necessary) to equal, the
Invested Amount plus declared but unpaid dividends payable with respect to such
Series B Preferred Stock.

         All the preferential amounts to be paid to the holders of Series B
Preferred Stock under this Section (b) shall be paid or set apart for payment
before the payment or setting apart for payment of any amount for, or the
distribution of any assets of the Corporation to, the holders of shares of
Common Stock or any class or series of stock of the Corporation ranking junior
to Series B Preferred Stock in connection with a Liquidation as to which this
Section (b) applies. If the assets or surplus funds to be distributed to the
holders of Series B Preferred Stock are insufficient to permit the payment to
such holders of the full amounts payable to such holders, the assets and surplus
funds legally available for distribution shall be distributed ratably among the
holders of Series B Preferred Stock in proportion to the full amount each such
holder is otherwise entitled to receive.

         (c)      Voting Rights. The Series B Preferred Stock shall be
non-voting.

         (d)      Conversion. The holders of Series B Preferred Stock shall have
conversion rights as follows (the "Conversion Rights"):

                  (1)      Conversion Rate.

                           (A)      For purposes of this Section (d), the shares
                  of Series B Preferred Stock shall be convertible, at the times
                  and under the conditions described in this Section (d)
                  hereafter, at the rate (the "Conversion Rate") of one share of
                  Series B Preferred Stock to the number of shares of Common
                  Stock that equals the quotient obtained by dividing the
                  Invested



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                  Amount by the Conversion Price (defined hereinafter). Thus,
                  the number of shares of Common Stock to which a holder of
                  Series B Preferred Stock shall be entitled upon any conversion
                  provided for in this Section (d) shall be the product obtained
                  by multiplying the Conversion Rate by the number of shares of
                  Series B Preferred Stock being converted. Such conversion
                  shall be deemed to have been made immediately prior to the
                  close of business on the date of the surrender of the shares
                  of Series B Preferred Stock to be converted in accordance with
                  the procedures described in Subsection (d)(4) below. The
                  "Conversion Price" shall equal the average of the closing
                  price per share of the Common Stock for the 10 days ending one
                  business day prior to the Original Issue Date, except as
                  otherwise adjusted as provided hereafter in this Section (d).

                           (B)      No fractional shares of Common Stock shall
                  be issued upon conversion of Series B Preferred Stock, and any
                  shares of Series B Preferred Stock surrendered for conversion
                  that would otherwise result in a fractional share of Common
                  Stock shall be redeemed in cash at the then effective
                  Conversion Price per share, payable as promptly as possible
                  when funds are legally available therefor.

                  (2)      Optional Conversion. Subject to Subsection (d)(3)
         below, each share of Series B Preferred Stock shall be convertible, at
         the option of the holder thereof, at any time after the first
         anniversary of the date of issuance of such share, in whole or in part,
         at the office of the Corporation or any transfer agent for the Series B
         Preferred Stock, into Common Stock at the then effective Conversion
         Rate; provided, however, that the Corporation shall not be obligated to
         issue certificates evidencing the shares of Common Stock issuable upon
         such conversion unless certificates evidencing such shares of Series B
         Preferred Stock so converted are surrendered to the Corporation in
         accordance with the procedures described in Subsection (d)(3) below.

                  (3)      Mechanics of Conversion. Before any holder of Series
         B Preferred Stock shall be entitled to receive certificates
         representing the shares of Common Stock into which shares of Series B
         Preferred Stock are converted in accordance with Subsection (d)(2)
         above, such holder shall surrender the certificate or certificates for
         such shares of Series B Preferred Stock, duly endorsed, at the office
         of the Corporation or of any transfer agent for the Series B Preferred
         Stock, and shall give written notice to the Corporation at such office
         of the name or names in which such holder wishes the certificate or
         certificates for shares of Common Stock to be issued, if different from
         the name shown on the books and records of the Corporation (the
         "Conversion Notice"). The Conversion Notice shall also contain such
         representations as may reasonably be required by the Corporation to the
         effect that the shares to be received upon conversion are not being
         acquired and will not be transferred in any way that might violate the
         then applicable securities laws. The Corporation shall, as soon as
         practicable thereafter and in no event later than thirty (30) days
         after the



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         delivery of said certificates, issue and deliver at such office to such
         holder of Series B Preferred Stock, or to the nominee or nominees of
         such holder as provided in the Conversion Notice, a certificate or
         certificates for the number of shares of Common Stock to which such
         holder shall be entitled as aforesaid. The conversion shall be
         effective at the time Towne receives and accepts the Conversion Notice.
         The person or persons entitled to receive the shares of Common Stock
         issuable upon a conversion pursuant to Subsection (d)(2) above shall be
         treated for all purposes as the record holder or holders of such shares
         of Common Stock as of the effective date of conversion pursuant to this
         Section (d). All certificates issued upon the exercise or occurrence of
         the conversion shall contain a legend governing restrictions upon such
         shares imposed by law or agreement of the holder or his or its
         predecessors.

                  (4)      Adjustment for Subdivisions or Combinations of Common
         Stock. In the event the Corporation at any time, or from time to time,
         after the Original Issue Date effects a subdivision or combination of
         the outstanding Common Stock into a greater or lesser number of shares
         without a proportionate and corresponding subdivision or combination of
         the outstanding Series B Preferred Stock, then and in each such event
         the Invested Amount (and therefore, the Conversion Price and the
         corresponding Conversion Rate) shall be decreased or increased
         proportionately.

                  (5)      Adjustments for Dividends. Distributions and Other
         Common Stock Equivalents. In the event that the Corporation at any
         time, or from time to time, after the Original Issue Date shall make or
         issue, or fix a record date to determine the holders of Common Stock
         entitled to receive, a dividend or other distribution payable in
         additional shares of Common Stock or other securities or rights
         convertible or exercisable into or otherwise entitling the holder
         thereof, directly or indirectly, to receive additional shares of Common
         Stock (such other securities or rights being hereinafter referred to as
         "Common Stock Equivalents") without payment of any consideration by
         such holder of such Common Stock Equivalents or the additional shares
         of Common Stock, and without a proportionate and corresponding dividend
         or other distribution to holders of Series B Preferred Stock, then and
         in each such event the maximum number of shares (as set forth in the
         instrument relating thereto without regard to any provisions contained
         therein for subsequent adjustment of such number) of the type of Common
         Stock issuable in payment of such dividend or distribution or upon
         conversion or exercise of such Common Stock Equivalents shall be
         deemed, for purposes of this Subsection (d)(5), to be issued and
         outstanding as of the time of such issuance or, in the event such a
         record date shall have been fixed, as of the close of business on such
         record date. In each such event the Conversion Price shall be decreased
         as of the time of such issuance or, in the event such a record date
         shall have been fixed, as of the close of business on such record date,
         by multiplying the Conversion Price by a fraction,



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                           (A)      the numerator of which shall be the total
                  number of shares of Common Stock issued and outstanding or
                  deemed to be issued and outstanding (as provided below)
                  immediately prior to the time of such issuance or the close of
                  business on such record date; and

                           (B)      the denominator of which shall be the total
                  number of shares of Common Stock (i) issued and outstanding or
                  deemed pursuant to the terms hereof to be issued and
                  outstanding, as provided below (not including any shares
                  described in clause (ii) immediately below), immediately prior
                  to the time of such issuance or the close of business on such
                  record date, plus (ii) the number of shares of Common Stock
                  issuable in payment of such dividend or distribution or upon
                  conversion or exercise of such Common Stock Equivalents;

         provided, however, that (i) if such record date shall have been fixed
         and such dividend is not fully paid or if such distribution is not
         fully made on the date fixed therefor, the Conversion Price (and the
         corresponding Conversion Rate) shall be recomputed accordingly as of
         the close of business on such record date and thereafter the Conversion
         Price (and the corresponding Conversion Rate) shall be adjusted
         pursuant to this Subsection (d)(5) as of the time of actual payment of
         such dividend or distribution; or (ii) if such Common Stock Equivalents
         provide, with the passage of time or otherwise, for any decrease in the
         number of shares of Common Stock issuable upon conversion or exercise
         thereof (or upon the occurrence of a record date with respect thereto),
         the Conversion Price (and the corresponding Conversion Rate) computed
         upon the original issue thereof (or upon the occurrence of a record
         date with respect thereto), and any subsequent adjustments based
         thereon, shall, upon any such decrease becoming effective, be
         recomputed to reflect such decrease insofar as it affects the rights of
         conversion or exercise of the Common Stock Equivalents then
         outstanding; or (iii) upon the expiration of any rights of conversion
         or exercise under any unexercised Common Stock Equivalents, the
         Conversion Price (and the corresponding Conversion Rate) computed upon
         the original issue thereof (or upon the occurrence of a record date
         with respect thereto), and any subsequent adjustments based thereon,
         shall, upon such expiration, be recomputed as if the only additional
         shares of Common Stock issued were the shares of such stock, if any,
         actually issued upon the conversion or exercise of such Common Stock
         Equivalents; or (iv) in the event of issuance of Common Stock
         Equivalents that expire by their terms not more than ninety (90) days
         after the date of issuance thereof, no adjustments of the Conversion
         Price (or the corresponding Conversion Rate) shall be made until the
         expiration or exercise of all such Common Stock Equivalents, whereupon
         the adjustment otherwise required by this Subsection (d)(5) shall be
         made in the manner provided herein. For purposes of this Subsection
         (d)(5), Common Stock deemed issued and outstanding shall include shares
         of Common Stock into which the then outstanding shares of Series B
         Preferred Stock could be converted if fully converted on the day
         immediately preceding the given date, and shares of Common Stock that
         could be obtained through the exercise or conversion of all


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         other rights, options, and convertible securities on the day
         immediately preceding the given date.

                  As used herein, "Additional Shares of Common Stock" shall
         mean, with respect to such adjustments to be made to the Conversion
         Price and the Conversion Rate, either shares of Common Stock issued
         subsequent to the Original Issue Date, or, with respect to the issuance
         of Common Stock Equivalents, the maximum number of shares (as set forth
         in the instrument relating thereto without regard to any provisions
         contained therein for subsequent adjustment of such number) of Common
         Stock issuable in exchange for, upon conversion of, or upon exercise of
         such Common Stock Equivalents.

                           (C)      The foregoing notwithstanding, no adjustment
                  of the Conversion Price and the Conversion Rate shall be made
                  pursuant to this Subsection (d) as a result of the issuance
                  of:

                                    (i)      any shares of Common Stock upon the
                           conversion of shares of Series B Preferred Stock;

                                    (ii)     securities of the Corporation
                           offered to the public pursuant to an effective
                           registration statement under the Securities Act;

                                    (iii)    the Corporation's securities
                           pursuant to the acquisition by the Corporation of any
                           product, technology, know-how or another corporation
                           by merger, purchase of all or substantially all of
                           the securities or assets, or any other
                           reorganization;

                                    (iv)     any shares of Common Stock pursuant
                           to which the Conversion Price and the Conversion Rate
                           are adjusted under this Section (d);

                                    (v)      any shares of Common Stock issued
                           at any time following the Original Issue Date
                           pursuant to options, warrants or rights granted
                           either before or after the Original Issue Date to
                           purchase shares of such series of Common Stock, less
                           the number of any such options, warrants or rights
                           that are repurchased by the Corporation, are canceled
                           or expire, in each case in favor of employees,
                           directors, officers or consultants of the Corporation
                           or any subsidiary thereof pursuant to a stock option
                           plan or agreement approved by the Board of Directors;
                           or

                                    (vi)     any shares of Common Stock issued
                           pursuant to the exchange, conversion or exercise of
                           Common Stock Equivalents that have previously been


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                           incorporated into computations hereunder on the date
                           when such Common Stock Equivalents were issued.

                  (6)      Redemption. The Series B Preferred Stock is
         redeemable at any time on or after June 30, 2002 at the option of the
         Corporation for cash at any time or from time to time, in whole or in
         part, on at least 10 business days but not more than 90 calendar days'
         notice. Additionally, the Series B Preferred Stock is redeemable at any
         time on or after June 30, 2000 at the option of the Corporation for
         cash pursuant to the above terms if the average price per share of the
         Common Stock for any 30 consecutive days equals or exceeds 150% of the
         initial Conversion Price. Upon delivery of notice by the Corporation of
         its intent to redeem to the holders of the Series B Preferred Stock,
         such holders shall have ten (10) business days to notify the
         Corporation of their election to convert their shares of Series B
         Preferred Stock pursuant to a Conversion Notice delivered pursuant to
         Section (d) above. With respect to any such redemption at the option of
         the Corporation where no such Conversion Notice is received by the
         Corporation within the allotted time, shares of Series B Preferred
         Stock will be redeemable at the stated value per share, or $100 per
         share, together in each case with accrued but unpaid dividends to the
         date of redemption.

                  (7)      De Minimis Adjustments. No adjustment to the
         Conversion Price (and, thereby, the Conversion Rate) shall be made if
         such adjustment would result in a change in the Conversion Price of
         less than $.01.

                  (8)      No Impairment. The Corporation shall at all times in
         good faith assist in the carrying out of all the provisions of this
         Section (d) and in the taking of all such action as may be necessary in
         order to protect the Conversion Rights of the holders of the Series B
         Preferred Stock against material impairment.

                  (9)      Certificate as to Adjustments. Upon the occurrence of
         each adjustment or readjustment of the Conversion Price pursuant to
         this Section (d), the Corporation at its expense shall promptly compute
         such adjustment or readjustment in accordance with the terms hereof and
         cause independent public accountants selected by the Corporation to
         verify such computation and prepare and furnish to each holder of
         Series B Preferred Stock a certificate setting forth such adjustment or
         readjustment and showing in detail the facts upon which such adjustment
         or readjustment is based. The Corporation shall, upon the written
         request at any time of any holder of Series B Preferred Stock, furnish
         or cause to be furnished to such holder a like certificate setting
         forth (i) such adjustments and readjustments, (ii) the Conversion Price
         and the Conversion Rate at that time in effect, and (iii) the number of
         shares of Common Stock and the amount, if any, of other property that
         at that time would be received upon the conversion of Series B
         Preferred Stock.

                  (10)     Notices of Record Date. In the event of any taking by
         the



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         Corporation of a record of the holders of any series or class of
         securities other than Series B Preferred Stock for the purpose of
         determining the holders thereof who are entitled to receive any
         dividend or other distribution, Common Stock Equivalents or any right
         to subscribe for, purchase or otherwise acquire any shares of stock of
         any class or any other securities or property, or to receive any other
         right, the Corporation shall mail to each holder of Series B Preferred
         Stock, at least ten (10) days prior to the date specified therein, a
         notice specifying the date on which any such record is to be taken for
         the purpose of such dividend, distribution or rights, and the amount
         and character of such dividend, distribution or rights.

                  (11)     Reservation of Stock Issuable Upon Conversion. The
         Corporation shall at all times reserve and keep available out of its
         authorized but unissued shares of Common Stock solely for the purpose
         of effecting the conversion of the shares of the Series B Preferred
         Stock such number of its shares of Common Stock as shall from time to
         time be sufficient to effect the conversion of all outstanding shares
         of the Series B Preferred Stock; and if at any time the number of
         authorized but unissued shares of Common Stock shall be insufficient to
         effect the conversion of all then outstanding shares of the Series B
         Preferred Stock, the Corporation shall take such corporate action as
         may, in the opinion of its counsel, be necessary to increase its
         authorized but unissued shares of Common Stock to such number of shares
         as shall be sufficient for such purpose.

         (e)      Protective Provisions. In addition to any other rights
provided by law, so long as any shares of Series B Preferred Stock are then
outstanding, except where the vote or written consent of the holders of a
greater number of shares is required by law or by another provision of the
Articles of Incorporation, without first obtaining the affirmative vote or
written consent of the holders of a majority of the total number of shares of
Series B Preferred Stock outstanding, voting together as a single class, the
Corporation shall not:

                  (1)      amend or repeal any provision of, or add any
         provision to, the Articles of Incorporation or the Bylaws, or file any
         certificate of designations, preferences, limitations and relative
         rights of any series or class of preferred stock, if such action would
         materially and negatively alter or change the preferences, rights,
         privileges or powers of, or restrictions provided for the benefit of
         holders of Series B Preferred Stock;

                  (2)      create or authorize the creation of any additional
         series or class of shares of stock unless the same ranks junior or pari
         passu to the Series B Preferred Stock as to dividends and the
         distribution of assets upon a Liquidation of the Corporation;

                  (3)      increase or decrease the authorized number of shares
         of the Series B Preferred Stock;

                  (4)      take any action that would alter or change the
         preferences, rights,



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         privileges or powers of, or restrictions provided for the benefit of
         holders of Series B Preferred Stock in one or more of the ways set
         forth in Section 14-2-1004(a) of the Code; or

         (5) amend the provisions of this Section (e).

         (f)      Notices. Any notice required by the provisions hereof to be
given to the holders of shares of Series B Preferred Stock shall be deemed given
on the third business day following (and not including) the date on which such
notice is deposited in the United States Mail, first-class, postage prepaid, and
addressed to each holder of record at his address appearing on the books of the
Corporation. Notice by any other means shall not be deemed effective until
actually received.





































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